About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

About the role

We’re looking for a strategic, collaborative, and data-driven leader to build and scale our Revenue Enablement function. As the Senior Manager of Revenue Enablement, you’ll be responsible for empowering our global go-to-market (GTM) teams, including Sales across multiple industry verticals, Partner Success, and Business Development, to perform at their highest potential. This role sits at the intersection of strategy, learning, and operations, ensuring our teams have the knowledge, tools, and confidence to deliver consistent, high-impact experiences for our partners. You’ll design programs that align with business goals, drive measurable outcomes, and foster a culture of continuous improvement and shared success.

This role reports to the Director of Revenue Enablement and works in close partnership with leaders across Revenue, Marketing, and Product.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters, 2 Days in SF and Salt Lake City office. For candidates outside of these areas, you may be eligible for our relocation assistance program.

What you’ll do

• Define and execute the Revenue Enablement strategy aligned to business goals, sales objectives, and customer outcomes, balancing long-term vision with agile delivery.
• Partner across the Revenue organization to identify performance gaps, prioritize needs, and design programs that improve efficiency, conversion, and customer satisfaction.
• Build scalable enablement programs covering onboarding, continuous learning, sales methodologies, product readiness, and leadership development for client-facing managers.
• Leverage data and analytics to measure impact, connecting enablement efforts directly to business KPIs such as ramp time, win rate, and retention.
• Champion technology adoption, ensuring our enablement stack (CRM and other sales/lead tools, content management, conversational intelligence, LMS) is fully utilized to drive productivity and insight.
• Ensures product and process launches are consistently adoption-ready.
• Facilitate cross-functional alignment, ensuring consistent messaging, efficient GTM execution, and readiness across all customer touchpoints.

Key qualifications

• 8+ years of progressive experience in Revenue, Sales, or GTM Enablement, with at least 3+ years in a leadership role (team management and strategic program ownership).
• Proven success building, scaling, and measuring enablement programs in a high-growth environment.
• Deep understanding of modern sales methodologies and the end-to-end customer journey.
• Strong analytical and operational mindset, able to interpret performance data, generate insights, and translate them into action.
• Expert-level knowledge of enablement and Revenue tools (Salesforce, HubSpot, Gong, etc.).
• Exceptional facilitation, storytelling, and communication skills; able to engage executive audiences and front-line teams alike.
• Demonstrated ability to lead through influence, partnering across functions to align on goals, resolve challenges, and drive execution.

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate's starting pay will be commensurate with their experience, qualifications, and Flex's internal leveling guidelines and benchmarks.

• Tier A (NYC/SF/Seattle): $172,000-$215,000 USD
• Tier B (Austin, Washington D.C., Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta): $154,800-$193,500 USD
• Tier C (SLC/All Other States): $146,200-$182,750 USD

About the role

We’re looking for a strategic, collaborative, and data-driven leader to build and scale our Revenue Enablement function. As the Senior Manager of Revenue Enablement, you’ll be responsible for empowering our global go-to-market (GTM) teams, including Sales across multiple industry verticals, Partner Success, and Business Development, to perform at their highest potential. This role sits at the intersection of strategy, learning, and operations, ensuring our teams have the knowledge, tools, and confidence to deliver consistent, high-impact experiences for our partners. You’ll design programs that align with business goals, drive measurable outcomes, and foster a culture of continuous improvement and shared success.

This role reports to the Director of Revenue Enablement and works in close partnership with leaders across Revenue, Marketing, and Product.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters, 2 Days in SF and Salt Lake City office. For candidates outside of these areas, you may be eligible for our relocation assistance program.

What you’ll do

• Define and execute the Revenue Enablement strategy aligned to business goals, sales objectives, and customer outcomes, balancing long-term vision with agile delivery.
• Partner across the Revenue organization to identify performance gaps, prioritize needs, and design programs that improve efficiency, conversion, and customer satisfaction.
• Build scalable enablement programs covering onboarding, continuous learning, sales methodologies, product readiness, and leadership development for client-facing managers.
• Leverage data and analytics to measure impact, connecting enablement efforts directly to business KPIs such as ramp time, win rate, and retention.
• Champion technology adoption, ensuring our enablement stack (CRM and other sales/lead tools, content management, conversational intelligence, LMS) is fully utilized to drive productivity and insight.
• Ensures product and process launches are consistently adoption-ready.
• Facilitate cross-functional alignment, ensuring consistent messaging, efficient GTM execution, and readiness across all customer touchpoints.

Key qualifications

• 8+ years of progressive experience in Revenue, Sales, or GTM Enablement, with at least 3+ years in a leadership role (team management and strategic program ownership).
• Proven success building, scaling, and measuring enablement programs in a high-growth environment.
• Deep understanding of modern sales methodologies and the end-to-end customer journey.
• Strong analytical and operational mindset, able to interpret performance data, generate insights, and translate them into action.
• Expert-level knowledge of enablement and Revenue tools (Salesforce, HubSpot, Gong, etc.).
• Exceptional facilitation, storytelling, and communication skills; able to engage executive audiences and front-line teams alike.
• Demonstrated ability to lead through influence, partnering across functions to align on goals, resolve challenges, and drive execution.

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate's starting pay will be commensurate with their experience, qualifications, and Flex's internal leveling guidelines and benchmarks.

• Tier A (NYC/SF/Seattle): $172,000-$215,000 USD
• Tier B (Austin, Washington D.C., Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta): $154,800-$193,500 USD
• Tier C (SLC/All Other States): $146,200-$182,750 USD

About the role

We’re looking for a strategic, collaborative, and data-driven leader to build and scale our Revenue Enablement function. As the Senior Manager of Revenue Enablement, you’ll be responsible for empowering our global go-to-market (GTM) teams, including Sales across multiple industry verticals, Partner Success, and Business Development, to perform at their highest potential. This role sits at the intersection of strategy, learning, and operations, ensuring our teams have the knowledge, tools, and confidence to deliver consistent, high-impact experiences for our partners. You’ll design programs that align with business goals, drive measurable outcomes, and foster a culture of continuous improvement and shared success.

This role reports to the Director of Revenue Enablement and works in close partnership with leaders across Revenue, Marketing, and Product.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters, 2 Days in SF and Salt Lake City office. For candidates outside of these areas, you may be eligible for our relocation assistance program.

What you’ll do

• Define and execute the Revenue Enablement strategy aligned to business goals, sales objectives, and customer outcomes, balancing long-term vision with agile delivery.
• Partner across the Revenue organization to identify performance gaps, prioritize needs, and design programs that improve efficiency, conversion, and customer satisfaction.
• Build scalable enablement programs covering onboarding, continuous learning, sales methodologies, product readiness, and leadership development for client-facing managers.
• Leverage data and analytics to measure impact, connecting enablement efforts directly to business KPIs such as ramp time, win rate, and retention.
• Champion technology adoption, ensuring our enablement stack (CRM and other sales/lead tools, content management, conversational intelligence, LMS) is fully utilized to drive productivity and insight.
• Ensures product and process launches are consistently adoption-ready.
• Facilitate cross-functional alignment, ensuring consistent messaging, efficient GTM execution, and readiness across all customer touchpoints.

Key qualifications

• 8+ years of progressive experience in Revenue, Sales, or GTM Enablement, with at least 3+ years in a leadership role (team management and strategic program ownership).
• Proven success building, scaling, and measuring enablement programs in a high-growth environment.
• Deep understanding of modern sales methodologies and the end-to-end customer journey.
• Strong analytical and operational mindset, able to interpret performance data, generate insights, and translate them into action.
• Expert-level knowledge of enablement and Revenue tools (Salesforce, HubSpot, Gong, etc.).
• Exceptional facilitation, storytelling, and communication skills; able to engage executive audiences and front-line teams alike.
• Demonstrated ability to lead through influence, partnering across functions to align on goals, resolve challenges, and drive execution.

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate's starting pay will be commensurate with their experience, qualifications, and Flex's internal leveling guidelines and benchmarks.

• Tier A (NYC/SF/Seattle): $172,000-$215,000 USD
• Tier B (Austin, Washington D.C., Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta): $154,800-$193,500 USD
• Tier C (SLC/All Other States): $146,200-$182,750 USD

About the role

As a GTM Strategy & Operations Associate at Flex, you'll sit at the intersection of strategy, finance, and operations — working directly with Revenue leadership to drive growth and business clarity. Your work will span three areas: high-stakes strategic initiatives, financial & performance modeling, and the executive-facing deliverables (e.g., business review, board materials, all-hands decks) that keep leadership aligned and informed. You will work across Sales, Account Management, Business Development, RevOps, Product, and Analytics to design the operational processes that make the Revenue organization run and translate ambiguous problems into crisp, actionable recommendations. 

The ideal candidate will bring first principles thinking, strong modeling skills, sharp attention to detail, comfort working in fast-paced environments, and the executive presence to communicate effectively with senior stakeholders. This is a hybrid position with on-site expectations of three days per week in our New York headquarters. Candidates outside of the NY/NJ area may be eligible for our relocation assistance program.

What you’ll do

• Lead high-priority strategic initiatives and translate findings into crisp strategy docs and executive recommendations.
• Analyze performance data and build models to forecast key drivers of revenue and identify trends, opportunities, and areas for improvement.
• Own and maintain key financial models, including ongoing updates, scenario analysis, and infrastructure improvements to support executive and board-level decision-making.
• Produce executive-facing communications and deliverables including board materials, all-hands presentations, monthly business reviews with the Flex leadership team, and weekly business reviews with Revenue leadership.
• Leverage AI tools to enhance workflow automation and streamline operational processes across all Revenue teams to improve efficiency and effectiveness.
• Manage cross-functional projects and design key operational processes in collaboration with Sales, Account Management, Business Development, RevOps, Product, and Analytics.

Key qualifications

• Experience: 3+ years of experience in consulting, investment banking, strategy & operations, revenue strategy, or a related role.
• Subject matter expertise: Strong financial modeling skills with experience building and maintaining complex models; comfortable with both quick-turn analysis and rigorous, detailed builds.
• Strategic thinking: Ability to work from first principles to structure ambiguous problems and translate complex data into clear, actionable insights. 
• Executive presence: Comfortable engaging with and presenting to senior leadership; able to distill complex analysis into executive-ready narratives and adapt quickly to shifting priorities.
• Execution: Exceptionally detail-oriented; able to produce polished, executive-ready work product without sacrificing speed.
• Organization: Proven ability to manage complex projects and keep multiple workstreams on track in a fast-paced, high-ambiguity environment.
• Technical skills: Comfortable leveraging AI tools to improve workflow efficiency. Familiarity with SQL and CRM software (e.g., Salesforce) is preferred.'

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/SF), the base salary pay range for this role is $$124,000-$155,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.