About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

About the role

As a Finance team member, you will have a key role in developing and shaping Flex’s business and financial strategy. You will be joining the Strategic Finance team, a group of business experts who own predictability, promote ROI maximization and serve as connective tissue between internal business operations, external perspectives and key strategic decisioning. In this role, you’ll work closely with our teams to bring business model expertise, financial prowess and analytical firepower to key strategic guidance and problem solving.

This is a hybrid position with on-site expectations of 3 days per week in our New York or San Francisco Headquarters. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

What you’ll do

• Operate as a thinker and doer across our teams, supporting strategic alignment, financial modeling and data analysis
• Develop frameworks and processes to optimize resource allocation decisions
• Create and operate financial forecasting tools and operating models, partnering across the business and the rest of the Strategic Finance team to maximize predictability
• Support the creation of metrics, reporting, forecasting and performance targets to ensure alignment between strategy, data and measurement
• Help create a sophisticated understanding of unit economics to drive high ROI decision making 
• Efficiently lead research gathering and data analysis to support problem-solving across functional areas
• Develop, deliver, and maintain insightful reporting on KPIs, growth trends and operational metrics to key internal and external stakeholders
• Build clear communication and influence decision-making within groups and leadership audiences

Key qualifications

• Financial modeling wizardry and a deep understanding of fintech and/or financial services business models
• 5+ years of strategic finance, FP&A, biz ops, consulting or investment banking experience required
• Direct experience with operations or strategy at high-growth tech company preferred
• A Bachelor's Degree, or equivalent degree in Business, Finance, Accounting or relevant field
• Highly analytical and interested in complex data analysis
• Superior communication skills and the ability to collaborate with all levels of an organization
• Advanced Microsoft Excel, Word, and PowerPoint skills required
• Experience with databases, SQL and BI tools a plus

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $172,000—$215,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

As a Finance team member, you will have a key role in developing and shaping Flex’s business and financial strategy. You will be joining the Strategic Finance team, a group of business experts who own predictability, promote ROI maximization and serve as connective tissue between internal business operations, external perspectives and key strategic decisioning. In this role, you’ll work closely with our teams to bring business model expertise, financial prowess and analytical firepower to key strategic guidance and problem solving.

This is a hybrid position with on-site expectations of 3 days per week in our New York or San Francisco Headquarters. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

What you’ll do

• Operate as a thinker and doer across our teams, supporting strategic alignment, financial modeling and data analysis
• Develop frameworks and processes to optimize resource allocation decisions
• Create and operate financial forecasting tools and operating models, partnering across the business and the rest of the Strategic Finance team to maximize predictability
• Support the creation of metrics, reporting, forecasting and performance targets to ensure alignment between strategy, data and measurement
• Help create a sophisticated understanding of unit economics to drive high ROI decision making 
• Efficiently lead research gathering and data analysis to support problem-solving across functional areas
• Develop, deliver, and maintain insightful reporting on KPIs, growth trends and operational metrics to key internal and external stakeholders
• Build clear communication and influence decision-making within groups and leadership audiences

Key qualifications

• Financial modeling wizardry and a deep understanding of fintech and/or financial services business models
• 5+ years of strategic finance, FP&A, biz ops, consulting or investment banking experience required
• Direct experience with operations or strategy at high-growth tech company preferred
• A Bachelor's Degree, or equivalent degree in Business, Finance, Accounting or relevant field
• Highly analytical and interested in complex data analysis
• Superior communication skills and the ability to collaborate with all levels of an organization
• Advanced Microsoft Excel, Word, and PowerPoint skills required
• Experience with databases, SQL and BI tools a plus

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $172,000—$215,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

As our sales organization continues to grow and expand, we are looking to bring on another SDR to join our high performing team! This role will be focused on building pipelines for the sales team to help with Flex’s goal to partner with Property Management Companies. One will build pipelines through effectiveness with inbound leads, but predominantly through calling and emailing potential prospects to highlight the values of a Flex partnership.

This is a hybrid position with on-site expectations of 3 days per week in our New York, Bay Area or Salt Lake City headquarters. For candidates outside of these locations, you may be eligible for our relocation assistance program.

What you’ll do

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM
• Creatively tailor your prospecting approach with different personas in each business
• Establish relationships with senior executives and decision-makers through outbound efforts
• Follow up quickly and efficiently with any inbound lead that is received
• Educate prospective customers on the value of Flex
• Handle ad-hoc projects/initiatives for the sales organization
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers

Key qualifications

• 2+ years of professional experience
• Consistent track record of quota attainment
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills
• Ability to be flexible and adaptive
• Skilled at phone, email, and social media prospecting
• Able to work both independently and collaboratively
• Someone who is a self-starter, hungry for success

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

• SLC: $65,000—$72,250 USD OTE

About the role

As our sales organization continues to grow and expand, we are looking to bring on another SDR to join our high performing team! This role will be focused on building pipelines for the sales team to help with Flex’s goal to partner with Property Management Companies. One will build pipelines through effectiveness with inbound leads, but predominantly through calling and emailing potential prospects to highlight the values of a Flex partnership.

This is a hybrid position with on-site expectations of 3 days per week in our New York, Bay Area or Salt Lake City headquarters. For candidates outside of these locations, you may be eligible for our relocation assistance program.

What you’ll do

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM
• Creatively tailor your prospecting approach with different personas in each business
• Establish relationships with senior executives and decision-makers through outbound efforts
• Follow up quickly and efficiently with any inbound lead that is received
• Educate prospective customers on the value of Flex
• Handle ad-hoc projects/initiatives for the sales organization
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers

Key qualifications

• 2+ years of professional experience
• Consistent track record of quota attainment
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills
• Ability to be flexible and adaptive
• Skilled at phone, email, and social media prospecting
• Able to work both independently and collaboratively
• Someone who is a self-starter, hungry for success

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

•  NYC/SF/Seattle: $70,000—$85,000 USD OTE
• SLC: $65,000—$72,250 USD OTE

About the role

As Commercial Counsel, you will be a key member of Flex’s growing Legal & Compliance team. Your primary mission is to own Flex’s commercial contracting function from proposal to signature, and to scale that function through playbooks, policies, and technology — including AI-assisted workflows. You will take proactive ownership of your scope, contribute to large cross-functional legal projects, and drive continuous improvements to how the legal department operates.

This opportunity is ideal for an entrepreneurial attorney who wants to build, not just execute. You will be empowered to design and implement tools and processes that measurably increase team velocity, and your manager will be intensely focused on your development and career growth at Flex.

For roles based in NYC, SF, and Salt Lake City: This is a hybrid position with on-site expectations of 3 days per week in our offices in NYC, San Francisco, and Salt Lake City. For candidates outside of these areas, you may be eligible for our relocation assistance program.

 What you’ll do

• Optimize, oversee and maintain all aspects of the company’s customer and vendor contracting cycles, including the negotiation and drafting of services and other commercial agreements.
• Build out and maintain contracting playbooks, policies and frameworks for the escalation of complex requests, repository management.
• Design and implement AI-assisted legal workflows for the team — including prompt templates, contract review checklists, and automated intake pipelines — and train team members on effective and compliant AI use. Identify where AI output requires escalation or attorney review, and build appropriate oversight into workflows.
• Help build the foundation of a best-in-class legal team, including our in-house commercial function.
• Keep the department and business apprised of new laws and regulations that could have an impact on the company’s commercial business, both regionally and nationally.
• Voice your opinion and a drive for continuous improvement.
• Close strategic deals by finding pragmatic solutions to any issue you encounter.
• Adapt to change in a fast paced, dynamic environment.

Key qualifications

• 3 - 5+ years of combined experience at a top-tier law firm and in-house legal department, with a focus on commercial and corporate matters and some experience across general legal matters.
• Experience with consumer lending, fintech, or proptech is a plus.
• Demonstrated ability to use AI tools for legal tasks (contract review, research, drafting) and to design AI-assisted workflows; able to craft effective prompts, critically evaluate AI output, and apply good judgment before relying on AI-generated work.
• Preference for candidates able to work out of our NYC, SF, or Salt Lake City offices on a hybrid basis.
• Strong interpersonal skills to build productive cross-functional relationships, with a strong tolerance for sarcasm and dry humor.
• Coachable, with a willingness to learn and improve.
• Persistence, drive and a goal-focused mindset as you own projects from initiation to completion. 
• Strong attention to detail and ability to effectively prioritize tasks within a fast-paced environment.
• Ability to work independently and as part of a team.
• A bias for action, clear and concise communication skills, and a willingness to prioritize what truly matters.
• JD from an accredited law school and member in good standing of a US state bar.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

As Commercial Counsel, you will be a key member of Flex’s growing Legal & Compliance team. Your primary mission is to own Flex’s commercial contracting function from proposal to signature, and to scale that function through playbooks, policies, and technology — including AI-assisted workflows. You will take proactive ownership of your scope, contribute to large cross-functional legal projects, and drive continuous improvements to how the legal department operates.

This opportunity is ideal for an entrepreneurial attorney who wants to build, not just execute. You will be empowered to design and implement tools and processes that measurably increase team velocity, and your manager will be intensely focused on your development and career growth at Flex.

For roles based in NYC, SF, and Salt Lake City: This is a hybrid position with on-site expectations of 3 days per week in our offices in NYC, San Francisco, and Salt Lake City. For candidates outside of these areas, you may be eligible for our relocation assistance program.

 What you’ll do

• Optimize, oversee and maintain all aspects of the company’s customer and vendor contracting cycles, including the negotiation and drafting of services and other commercial agreements.
• Build out and maintain contracting playbooks, policies and frameworks for the escalation of complex requests, repository management.
• Design and implement AI-assisted legal workflows for the team — including prompt templates, contract review checklists, and automated intake pipelines — and train team members on effective and compliant AI use. Identify where AI output requires escalation or attorney review, and build appropriate oversight into workflows.
• Help build the foundation of a best-in-class legal team, including our in-house commercial function.
• Keep the department and business apprised of new laws and regulations that could have an impact on the company’s commercial business, both regionally and nationally.
• Voice your opinion and a drive for continuous improvement.
• Close strategic deals by finding pragmatic solutions to any issue you encounter.
• Adapt to change in a fast paced, dynamic environment.

Key qualifications

• 3 - 5+ years of combined experience at a top-tier law firm and in-house legal department, with a focus on commercial and corporate matters and some experience across general legal matters.
• Experience with consumer lending, fintech, or proptech is a plus.
• Demonstrated ability to use AI tools for legal tasks (contract review, research, drafting) and to design AI-assisted workflows; able to craft effective prompts, critically evaluate AI output, and apply good judgment before relying on AI-generated work.
• Preference for candidates able to work out of our NYC, SF, or Salt Lake City offices on a hybrid basis.
• Strong interpersonal skills to build productive cross-functional relationships, with a strong tolerance for sarcasm and dry humor.
• Coachable, with a willingness to learn and improve.
• Persistence, drive and a goal-focused mindset as you own projects from initiation to completion. 
• Strong attention to detail and ability to effectively prioritize tasks within a fast-paced environment.
• Ability to work independently and as part of a team.
• A bias for action, clear and concise communication skills, and a willingness to prioritize what truly matters.
• JD from an accredited law school and member in good standing of a US state bar.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

As Commercial Counsel, you will be a key member of Flex’s growing Legal & Compliance team. Your primary mission is to own Flex’s commercial contracting function from proposal to signature, and to scale that function through playbooks, policies, and technology — including AI-assisted workflows. You will take proactive ownership of your scope, contribute to large cross-functional legal projects, and drive continuous improvements to how the legal department operates.

This opportunity is ideal for an entrepreneurial attorney who wants to build, not just execute. You will be empowered to design and implement tools and processes that measurably increase team velocity, and your manager will be intensely focused on your development and career growth at Flex.

For roles based in NYC, SF, and Salt Lake City: This is a hybrid position with on-site expectations of 3 days per week in our offices in NYC, San Francisco, and Salt Lake City. For candidates outside of these areas, you may be eligible for our relocation assistance program.

 What you’ll do

• Optimize, oversee and maintain all aspects of the company’s customer and vendor contracting cycles, including the negotiation and drafting of services and other commercial agreements.
• Build out and maintain contracting playbooks, policies and frameworks for the escalation of complex requests, repository management.
• Design and implement AI-assisted legal workflows for the team — including prompt templates, contract review checklists, and automated intake pipelines — and train team members on effective and compliant AI use. Identify where AI output requires escalation or attorney review, and build appropriate oversight into workflows.
• Help build the foundation of a best-in-class legal team, including our in-house commercial function.
• Keep the department and business apprised of new laws and regulations that could have an impact on the company’s commercial business, both regionally and nationally.
• Voice your opinion and a drive for continuous improvement.
• Close strategic deals by finding pragmatic solutions to any issue you encounter.
• Adapt to change in a fast paced, dynamic environment.

Key qualifications

• 3 - 5+ years of combined experience at a top-tier law firm and in-house legal department, with a focus on commercial and corporate matters and some experience across general legal matters.
• Experience with consumer lending, fintech, or proptech is a plus.
• Demonstrated ability to use AI tools for legal tasks (contract review, research, drafting) and to design AI-assisted workflows; able to craft effective prompts, critically evaluate AI output, and apply good judgment before relying on AI-generated work.
• Preference for candidates able to work out of our NYC, SF, or Salt Lake City offices on a hybrid basis.
• Strong interpersonal skills to build productive cross-functional relationships, with a strong tolerance for sarcasm and dry humor.
• Coachable, with a willingness to learn and improve.
• Persistence, drive and a goal-focused mindset as you own projects from initiation to completion. 
• Strong attention to detail and ability to effectively prioritize tasks within a fast-paced environment.
• Ability to work independently and as part of a team.
• A bias for action, clear and concise communication skills, and a willingness to prioritize what truly matters.
• JD from an accredited law school and member in good standing of a US state bar.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is seeking an experienced and operationally strong Senior Manager of Payroll to build and lead our payroll function. This is a newly defined role created to establish payroll as a best-in-class, audit-ready function within Finance — and it's an opportunity for someone who thrives on building from the ground up in a high-growth environment.

You will own end-to-end payroll processing and compliance for our 500+ person workforce across multiple jurisdictions, reporting directly to the VP Controller. This is a hands-on leadership role: you'll be both the strategic architect of our payroll operating model and the person responsible for making sure it runs flawlessly every cycle. You'll bring a technology-forward mindset, identifying opportunities to leverage AI and automation to eliminate manual work, reduce error risk, and build a payroll function that scales efficiently through Flex’s next stage of growth. You'll work closely with People Operations and the broader Finance and Accounting team to ensure payroll is tightly controlled, accurately reflected in the financial statements, and positioned for scale.

This is a hybrid role with an expectation of 2–3 days per week in our New York City headquarters.

What You'll Own

Payroll Processing & Execution

• Own end-to-end payroll processing for a U.S.-based workforce of 500+ employees, including salary, variable compensation, off-cycle payments, bonuses, commissions, and severance
• Ensure every payroll cycle is accurate, timely, and compliant — with zero tolerance for errors on the fundamentals
• Validate payroll registers against inputs provided by People Operations, maintaining clear segregation of duties between input ownership and processing execution
• Own payroll funding and cash release in coordination with Treasury
• Continuously evaluate opportunities to automate and streamline payroll workflows using AI tools and platform capabilities within Rippling and connected systems

Tax & Regulatory Compliance

• Own all federal, state, and local payroll tax filings and remittances — including Forms 941, state equivalents, W-2s, and 1099s
• Manage multi-state payroll compliance across all jurisdictions where Flex has employees, staying current on regulatory changes
• Lead resolution of any payroll-related tax notices, audits, or agency inquiries
• Oversee year-end compliance processes including W-2 issuance and EEO filings

Controls, Process Design & Audit Readiness

• Design and implement a robust, audit-ready payroll control framework — including formal approval workflows, segregation of duties, and escalation protocols
• Develop and maintain comprehensive process documentation and SOPs; leverage AI tools to keep documentation current and accessible
• Reconcile payroll clearing accounts monthly and support the Accounting team's close process
• Build toward SOX-ready standards ahead of a formal requirement

Technology & Automation

• Serve as the internal owner of Rippling's payroll configuration and capabilities, identifying and implementing features that reduce manual touchpoints
• Partner with Finance and People leadership to evaluate and deploy AI-powered tools for payroll reconciliation, anomaly detection, and compliance monitoring
• Bring a continuous improvement mindset — regularly assess where human effort can be replaced or augmented by intelligent automation without compromising control integrity

Equity Award Payroll

• Ensure proper payroll tax withholding and timely processing for equity award transactions, including stock option exercises and RSU vesting events
• Partner with Accounting on the financial reporting and journal entry treatment of equity-related payroll activity

Cross-Functional Collaboration

• Partner closely with People Operations on payroll inputs — compensation changes, new hires, terminations, and leave-related pay adjustments — maintaining clear handoff protocols and input deadlines
• Collaborate with the People Operations benefits team to ensure benefits deductions are processed accurately in payroll
• Work with Legal and Finance leadership on payroll implications of equity programs, workforce changes, or new geographies
• Support external auditors during annual audit cycles

Team Leadership

• Manage and develop the Payroll Coordinator, providing direction, coaching, and performance feedback
• Build the payroll team thoughtfully as Flex scales — making the case for additional capability when needed and fostering a culture of continuous learning, including active adoption of AI tools

What We're Looking For

• 7+ years of progressive, hands-on payroll management experience with direct ownership of multi-state processing, tax compliance, and controls — ideally including at least one role where you built or significantly transformed a payroll function
• Demonstrated AI-forward mindset: you actively use AI tools to improve your work, and you have a vision for how AI and automation can transform the payroll function — not just streamline it at the margins
• Deep command of U.S. payroll tax law, multi-state compliance, and year-end processes; international payroll familiarity is a plus
• Proven experience with equity compensation payroll — stock option exercises, RSU vesting, and related tax withholding and reporting
• Strong understanding of payroll internal controls, segregation of duties, and audit requirements; experience designing SOPs and control frameworks in a company scaling toward SOX compliance
• Hands-on experience with Rippling or comparable modern HRIS/payroll platforms; comfort evaluating and implementing new payroll technology and AI-powered tools
• Startup DNA — you've operated in a high-growth, high-ambiguity environment and know how to build infrastructure while keeping the trains running
• Solutions-oriented and proactive; you escalate early, communicate clearly, and don't wait for perfect conditions to make progress
• Strong cross-functional instincts and the ability to work effectively with People Operations, Accounting, Legal, and Treasury as true partners
• Ability to translate complex payroll and compliance topics clearly for non-specialist audiences including Finance leadership and the CFO
• Bachelor's degree in Accounting, Finance, or a related field; CPP (Certified Payroll Professional) certification strongly preferred

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the on-target earning (OTE) pay range for this role is $146,500 - $183,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

We are seeking a detail-oriented and highly motivated accounting professional to join our growing finance team as Manager, Corporate Accounting. In this role, you will own key areas of the month-end close process, including debt and interest expense, fixed assets, leases, capitalized software, payroll accounting, and share-based compensation. You will partner closely with the Director, Corporate Accounting to build and maintain well-controlled, efficient accounting processes and contribute to a high-performing team that can scale with Flex's next phase of growth. The ideal candidate brings a strong technical accounting foundation, a proactive mindset, and the ability to thrive in a fast-paced, high-growth tech environment. This position will report to the Director, Corporate Accounting and will be located in our New York headquarters on a hybrid basis.

What You'll Do

• Own the month-end close for core financial statement areas including debt and interest expense (ASC 470), fixed assets, leases (ASC 842), capitalized software (ASC 350-40), payroll, and share-based compensation (ASC 718), ensuring accuracy and timeliness across all areas
• Prepare and maintain balance sheet reconciliations, supporting schedules, and documentation in accordance with US GAAP
• Design and maintain a robust accruals process for operating expenses, ensuring completeness, accuracy, and appropriate supporting documentation across all relevant spend categories; partner with business owners to improve visibility and forecasting of accrued liabilities
• Identify and drive continuous improvements to close processes, including enhanced documentation, review workflows, and automation opportunities
• Develop and apply technical accounting conclusions in accordance with GAAP, and clearly communicate findings and outcomes to team members and cross-functional stakeholders
• Ensure strong internal controls across areas of ownership; support SOX readiness initiatives by designing, documenting, and operating effective controls within the financial close process
• Partner with cross-functional teams — including People, Legal, Treasury, and Strategic Finance — to ensure the accuracy and completeness of accounting for complex or judgmental areas
• Support the Director, Corporate Accounting and broader finance team in ERP implementation and financial systems initiatives, with a focus on record-to-report processes; contribute to the evolution of the company's chart of accounts and financial reporting structure to support scalability and improved decision-making
• Contribute to the development and enforcement of accounting policies, keeping current on relevant guidance and proactively assessing the impact of new standards
• Mentor and develop junior team members, fostering a culture of ownership, curiosity, and continuous improvement
• Roll up your sleeves and directly execute work as a preparer when needed, maintaining a hands-on approach as the team continues to scale

Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• Active CPA license in good standing
• 5+ years of relevant accounting experience, with demonstrated ownership of technical accounting areas; prior Big 4 experience is highly preferred
• Strong understanding and application of US GAAP, with practical experience in areas including leasing (ASC 842), debt (ASC 470), share-based compensation (ASC 718), and capitalized software (ASC 350-40)
• Prior experience in fintech, financial services, or a regulated industry is preferred, particularly within a high-growth environment
• Experience with ERP systems and financial close tooling; exposure to ERP implementation projects is a plus
• Solid knowledge of internal controls and SOX compliance; experience designing and operating controls within a financial close process is strongly preferred
• Must be comfortable navigating ambiguity and shifting priorities in a fast-paced, high-growth environment — nimble and able to pivot quickly
• Highly organized and detail-oriented, with strong analytical and problem-solving skills and the ability to work both independently and collaboratively
• AI-forward mindset with a genuine curiosity for how emerging tools and technologies — including AI assistants like Claude — can be leveraged to enhance and evolve accounting processes, reporting, and workflows; experience experimenting with or implementing AI-driven solutions in an accounting or finance context is a plus
• Excellent communication skills and a high degree of self-awareness, humility, and collaboration — proven ability to build relationships across functions and levels of the organization
• Ability to work well under pressure, prioritize effectively, and demonstrate leadership and mentorship within the accounting team

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the on-target earning (OTE) pay range for this role is $119,000 - $149,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

We are seeking a highly experienced and strategic Director to lead our Technical Accounting & Financial Reporting function. This role will play a pivotal role in maturing Flex’s accounting function through its next phase of growth, overseeing complex accounting matters, developing accounting policies, and ensuring the overall integrity of our financial statements in compliance with U.S. GAAP. This position will also be responsible for external financial reporting, including annual audits, statutory reporting, and potential SEC readiness efforts in the future. This is a hands-on, high-impact role that will work cross-functionally with a number of teams, including providing accounting guidance on significant business transactions to help leaders make well-informed decisions. The ideal candidate has exceptional GAAP technical knowledge, a clear future vision for a highly efficient and compliant financial reporting function, and is energized by the opportunity to build policies, processes and controls from the ground up. We’re looking for a leader who embodies resilience, ownership, and sound judgment, and can navigate comfortably in a fast-paced, high-growth Fintech environment. This position will report to the VP, Controller and will be located in one of our office hubs (NYC or SF) on a hybrid basis. 

What You’ll Do

Technical Accounting Leadership & Policy:

• Serve as the subject matter expert on all technical accounting matters including stock-based compensation (ASC 718), revenue recognition (ASC 606), loan accounting and credit losses (ASC 310/326), leases (ASC 842), debt (ASC 740) and business combinations (ASC 805).
• Drive the development, implementation, and maintenance of all corporate accounting policies in collaboration with the Controller, taking a hands-on and risk-based prioritization approach.
• Research, resolve and document complex accounting transactions in formal memos
• Educate and partner with Finance and Accounting teams on technical accounting matters to operationalize complex transactions and enable accurate forecasting and reporting.
• Work collaboratively with business partners to identify financial risks and accounting considerations associated with new or contemplated transactions, including new revenue streams and partnerships.
• Assist with month-end close activities for technical accounting areas, including the preparation and/or review of reconciliations.

Financial Reporting:

• Prepare audited financial statements, footnote disclosures, and supporting schedules - building a strong reporting foundation that can evolve with the company in the future
• Manage the external reporting calendar, coordinating with internal teams (legal, compliance, FP&A) and external partners (auditors, etc.) to ensure deadlines are met.
• Ensure successful delivery of entity-level financial statements to meet regulatory and lender reporting requirements.
• Identify opportunities to streamline and enhance reporting timelines, accuracy, and quality - drive both process improvement and automation through use of financial reporting tools
• Design and develop internal controls over the financial reporting process in preparation for SOX compliance, proposing solutions for identified segregation of duties and control gaps.
• Partner with Controller and other teams to architect future ERP system flows for all intercompany transactions, ensuring that both consolidate and entity level reporting needs are met.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field
• Active CPA license in good standing
• 10+ years of progressive accounting experience, including a combination of Big 4 public accounting and technical accounting & reporting experience within a public.
• Prior experience in fintech, financial services, or a regulated industry is preferred, particularly within a high-growth environment.
• Proven expertise in U.S. GAAP, SEC regulations, and SOX compliance, with strong technical proficiency in the guidance sections noted above (ASC 718, ASC 606, ASC 310, ASC 326, ASC 740 and ASC 805)
• Demonstrated experience building and leading a technical accounting and reporting function from the ground up.
• Hands-on experience implementing and operating strong controls in a SOX-compliant environment.
• An orientation toward process and attention to detail, strong analytical and quantitative skills
• Proactive, self-motivated, and able to thrive in a dynamic, fast-paced pre-IPO environment with ambiguity and changing priorities. 
• Proven track record of effective communication at all levels of the organization, with a high level of self-awareness and humility, and excellent collaboration skills; ability to distill complex technical accounting topics down for all audiences 
• Experience as a skilled, thoughtful manager with an interest in mentoring and developing the members of their team
• Experience with ERP systems (e.g NetSuite, SAP), reporting tools (e.g. Workiva) and process / reporting automation.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $200,000-$220,000. This will be a Hybrid role ( 2-3 days in office for NYC or SF)

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

The Strategy & Operations team is the "API" through which company strategy, operating rigor, and ways of working are translated into execution across Flex. As Senior Director of Strategy & Operations for the Housing division, you will serve as the most senior embedded operator within one of Flex's most strategically critical business units.

This role is distinct in its mandate: you are not a team builder or central function leader. You are a hands-on, high-ownership strategic operator embedded in the Housing division, working as the primary S&O interface between Housing and the Revenue organization. You will own the most complex, highest-stakes initiatives at the intersection of property partnerships, consumer growth, and cross-functional execution — including standing up Flex's efforts to leverage its property network to drive consumer awareness and adoption at scale.

You will report to the Chief Business Officer and work in close partnership with the GM of Housing and the Revenue leadership team. This is a rare opportunity to shape a consequential growth motion at a fast-growing fintech company, with direct exposure to executive leadership and meaningful influence over company direction.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

What You'll Do

• Serve as the primary strategic and operational interface between the Housing division and the Revenue organization, ensuring tight alignment on goals, priorities, and execution
• Own the top-down strategic framing and operating model for better aligning Flex’s sales motion to revenue-driving outcomes, optimizing the company's partner relationships into a scalable engine for increasing renter awareness and adoption
• Define and drive the go-to-market playbook for leveraging Housing partnerships to reach consumers at the right time and place, working cross-functionally with Revenue, Marketing, and Product to bring it to life
• Build and manage the operating mechanisms—frameworks, cadences, data infrastructure, decision rights—that enable Housing and Revenue to execute together with speed and clarity
• Serve as a trusted thought partner to the GM of Housing and Revenue leadership on their highest-stakes challenges
• Proactively identify operational gaps and build the systems to close them before they become bottlenecks

Who You Are

• 12+ years of professional experience, with a track record spanning management consulting and/or senior strategy, biz ops, or chief of staff roles at high-growth companies
• Deep experience at the intersection of partnerships, go-to-market, or consumer growth - you understand how to build and operationalize a business motion that bridges supply-side assets and demand-side goals
• Exceptional conceptual thinker who moves fluidly across levels of abstraction—from strategic framing to execution mechanics—without losing altitude
• Proven ability to lead high-stakes cross-functional work at scale, with the credibility and interpersonal skill to align senior stakeholders across organizational boundaries
• Comfortable operating in ambiguity and partial information - you structure complex problems quickly, move with urgency, and revise as you learn
• Superior written and verbal communicator - your memos are clear and well-argued, your verbal communication is confident and direct
• Advanced financial modeling and quantitative analysis skills; fluent in the numbers behind a growth business
• Strong bias for action, high bar for your own work product, and obsessive attention to detail
• AI-first in how you work - you default to AI tools to accelerate research, analysis, synthesis, and communication, and you have a demonstrated track record of meaningfully changing how a team operates through applied AI adoption
• NYC-based and comfortable working from our Flatiron office 3+ days per week

Nice to Have

• Experience in fintech, lending, consumer payments, or proptech
• Prior experience at a top-tier consultancy
• Familiarity with the operational rhythms of a growth stage company 
• Experience building or scaling a partnerships-led or property network-driven growth motion

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $264,000-330,000.

About the Role

The Strategy & Operations team is the "API" through which company strategy, operating rigor, and ways of working are translated into execution across Flex. As Chief of Staff and VP of Strategy, you will serve as a senior partner to the CEO and CBO, owning the central Strategy & Operations (S&O) team, shaping enterprise strategy, refining our operating model, and driving the hardest problems in the company to resolution.

This role reports directly to the CEO and sits at the intersection of the Executive Office and the S&O team. It requires someone who can work the system, not just the project, and who is willing to force the conversations that need to happen, even when that's uncomfortable.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

What You'll Do

1. Chief of Staff to the Executive Office The Executive Office sets the pace and tone for how Flex operates. Your job is to make it run at its best: decisions made with clarity and speed, communications that reflect the quality of the thinking behind them, and the CEO and CBO free to focus on what only they can do. This means:

• Serving as a trusted thought partner and sounding board to both executives, helping pressure-test decisions before they're made and accelerating alignment when speed matters
• Owning the highest-stakes communications: board materials, company-wide messaging, and external engagements, ensuring every artifact reflects the quality and clarity of their thinking
• Managing the rhythm of the Executive Office: preparing for critical meetings, ensuring follow-through on key commitments, and keeping the most important decisions from stalling
• Leading special projects on behalf of the Executive Office, stepping into high-priority, time-sensitive workstreams that require senior judgment and a trusted hand
• Holding a high bar for the quality of the top team: proactively surfacing what's working and what isn't, delivering honest upward feedback, and creating the conditions for the executive team to operate at its best

2. Enterprise Strategy & Cross-Functional Initiatives You will personally own the highest-stakes strategic work at Flex, the questions and initiatives that don't fit neatly inside any one division or function. This includes:

• Leading major cross-departmental initiatives end-to-end, from problem definition through outcome delivery
• Shaping enterprise-level strategy on market expansion, organizational design, and long-range planning
• Serving as a trusted advisor to the CEO and CBO with the credibility to drive decisions forward and push back when needed
• Stepping in where needed, whether that's board deck preparation, executive communications, or high-priority cross-functional support

3. Team Standard-Bearer You will own the health, performance, and trajectory of the S&O team, a small, high-powered cohort operating across Flex's most critical domains. This means:

• Setting and upholding standards of excellence in analytical rigor, communication quality, and operational discipline
• Leading recruiting with a clear, consistent bar for what great looks like at every level
• Owning career development, structured feedback, and coaching
• Building the team as a true cohort with shared identity, operating norms, and mutual accountability

What You'll Bring

• 15+ years of professional experience with a track record spanning management consulting and/or senior S&O, Biz Ops, or Chief of Staff roles at high-growth companies
• A first-principles problem solver: when the map runs out, you build a new one. You don't need a clean brief to do exceptional work, and you've been recognized for figuring it out in ambiguous, high-friction environments
• Resilient and comfortable with ambiguity: you structure messy problems, move quickly, and revise as you learn, without losing your footing
• Proven team leadership: you've built, developed, and scaled high-performing teams, and take genuine ownership over the growth of the people around you
• Exceptional ability to work the system, not just the project: you understand organizational dynamics, know how to move people, and can make things happen without formal authority
• Skilled at influencing up: you bring the right conversations to leadership, push back when needed, and earn trust through substance, not title
• High horsepower, low ego: you're as comfortable rolling up your sleeves on an urgent deliverable as you are shaping a long-range strategy
• Outstanding written and verbal communication: clear in writing, confident in the room, and able to translate complexity into crisp recommendations and decisions
• Demonstrated AI fluency: you actively leverage AI tools to accelerate analysis, improve team workflows, and drive better decisions, and you set the standard for how your team uses them
• Sound commercial judgment: you understand how businesses work, spot risk and opportunity quickly, and make decisions that hold up under scrutiny
• Strong quantitative reasoning: whether through financial modeling or analytical problem solving, you're comfortable turning complex data into clear, defensible recommendations
• Exceptional emotional intelligence: you know how to read a room, build trust with executives, and show up as both a partner and a coach (even with the CEO)
• NYC-based and available to work from Flex's Union Square office 3+ days per week

Nice to Have

• Experience in fintech, consumer lending, or payments
• Familiarity with the operating rhythms of a late-stage growth company

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $320,000-400,000.

About the role

As the Vice President of Account Management, you will be responsible for owning and scaling Flex’s post-sales revenue engine across our partner and customer base. Reporting directly to the Revenue Leader, you will lead the Account Management organization with a mandate to drive expansion revenue, retention, long-term partner value, and executive-level relationships across Flex’s largest and most strategic accounts.

This role blends strategic account leadership with operational rigor. You will build the systems, team, and playbooks required to ensure our partners realize increasing value from Flex over time—through product adoption, portfolio expansion, deeper integrations, and new growth initiatives. The ideal candidate is a senior GTM leader with deep experience in account management, partner success, or post-sales growth within FinTech, PropTech, or high-growth SaaS environments.

What you’ll do

Account & Revenue Growth Strategy

• Develop and execute a comprehensive account management and expansion strategy that drives net revenue retention, portfolio growth, and long-term partner value.
• Own post-sales revenue outcomes, including customer retention, adoption/usage, and expansion upsells.
• Partner closely with Sales to ensure seamless handoffs, clear account ownership, and aligned growth plans for all of our customer accounts

Partner & Customer Leadership

• Build and maintain trusted, executive-level (C-suite) relationships across Flex’s most strategic partners and customers.
• Act as a senior escalation point and strategic advisor for complex partner needs, ensuring Flex is viewed as a long-term, value-creating partner.
• Represent the voice of the partner internally, surfacing insights that inform product strategy, roadmap prioritization, and go-to-market decisions.

Operational Excellence & Data-Driven Management

• Define and operationalize clear KPIs and health metrics across retention, adoption, utilization, expansion pipeline, and partner satisfaction.
• Implement scalable account management processes, playbooks, and systems (CRM, reporting, forecasting) to drive predictability and accountability.
• Use data and insights to identify growth opportunities, risks, and trends across the partner portfolio.

Cross-Functional Collaboration

• Collaborate deeply with Product, Growth, Marketing, and RevOps teams to deliver cohesive partner experiences and unlock new revenue opportunities.
• Drive alignment across GTM teams to support new product launches, integration upgrades, co-marketing initiatives, and strategic growth bets.

Team Building & Leadership

• Build, lead, and mentor a high-performing Account Management organization, fostering a culture of ownership, performance, and customer-centricity.
• Hire and develop world-class talent, creating clear career paths and coaching frameworks to grow future leaders.
• Establish performance management systems that support individual growth while delivering against team and company-level goals.

Market & Strategic Insight

• Identify emerging partner trends, competitive dynamics, and expansion opportunities to inform long-term revenue and GTM strategy.
• Support strategic planning and executive decision-making by providing a clear point of view on post-sales growth and partner leverage.

Key qualifications

• 15+ years of experience in Account Management, Partner Success, Business Development, GTM Strategy, or related roles, with at least 7 years in senior leadership positions.
• Proven track record of driving expansion revenue, retention, and long-term partner growth in FinTech, PropTech, SaaS, or B2B2C environments.
• Deep expertise in managing complex, executive-level relationships and influencing outcomes across large enterprise accounts.
• Strong operational discipline with experience building scalable post-sales motions, KPIs, and forecasting models.
• Demonstrated ability to lead and scale high-performing teams while maintaining a strong, inclusive culture.
• Strategic thinker with a hands-on approach and comfort operating in fast-paced, high-growth environments.
• Exceptional communication, presentation, and stakeholder management skills.
• Experience managing revenue targets alongside broader OKRs and cross-functional initiatives.
• High level of initiative, adaptability, and ownership.

About the role

As the Vice President of Account Management, you will be responsible for owning and scaling Flex’s post-sales revenue engine across our partner and customer base. Reporting directly to the Revenue Leader, you will lead the Account Management organization with a mandate to drive expansion revenue, retention, long-term partner value, and executive-level relationships across Flex’s largest and most strategic accounts.

This role blends strategic account leadership with operational rigor. You will build the systems, team, and playbooks required to ensure our partners realize increasing value from Flex over time—through product adoption, portfolio expansion, deeper integrations, and new growth initiatives. The ideal candidate is a senior GTM leader with deep experience in account management, partner success, or post-sales growth within FinTech, PropTech, or high-growth SaaS environments.

What you’ll do

Account & Revenue Growth Strategy

• Develop and execute a comprehensive account management and expansion strategy that drives net revenue retention, portfolio growth, and long-term partner value.
• Own post-sales revenue outcomes, including customer retention, adoption/usage, and expansion upsells.
• Partner closely with Sales to ensure seamless handoffs, clear account ownership, and aligned growth plans for all of our customer accounts

Partner & Customer Leadership

• Build and maintain trusted, executive-level (C-suite) relationships across Flex’s most strategic partners and customers.
• Act as a senior escalation point and strategic advisor for complex partner needs, ensuring Flex is viewed as a long-term, value-creating partner.
• Represent the voice of the partner internally, surfacing insights that inform product strategy, roadmap prioritization, and go-to-market decisions.

Operational Excellence & Data-Driven Management

• Define and operationalize clear KPIs and health metrics across retention, adoption, utilization, expansion pipeline, and partner satisfaction.
• Implement scalable account management processes, playbooks, and systems (CRM, reporting, forecasting) to drive predictability and accountability.
• Use data and insights to identify growth opportunities, risks, and trends across the partner portfolio.

Cross-Functional Collaboration

• Collaborate deeply with Product, Growth, Marketing, and RevOps teams to deliver cohesive partner experiences and unlock new revenue opportunities.
• Drive alignment across GTM teams to support new product launches, integration upgrades, co-marketing initiatives, and strategic growth bets.

Team Building & Leadership

• Build, lead, and mentor a high-performing Account Management organization, fostering a culture of ownership, performance, and customer-centricity.
• Hire and develop world-class talent, creating clear career paths and coaching frameworks to grow future leaders.
• Establish performance management systems that support individual growth while delivering against team and company-level goals.

Market & Strategic Insight

• Identify emerging partner trends, competitive dynamics, and expansion opportunities to inform long-term revenue and GTM strategy.
• Support strategic planning and executive decision-making by providing a clear point of view on post-sales growth and partner leverage.

Key qualifications

• 15+ years of experience in Account Management, Partner Success, Business Development, GTM Strategy, or related roles, with at least 7 years in senior leadership positions.
• Proven track record of driving expansion revenue, retention, and long-term partner growth in FinTech, PropTech, SaaS, or B2B2C environments.
• Deep expertise in managing complex, executive-level relationships and influencing outcomes across large enterprise accounts.
• Strong operational discipline with experience building scalable post-sales motions, KPIs, and forecasting models.
• Demonstrated ability to lead and scale high-performing teams while maintaining a strong, inclusive culture.
• Strategic thinker with a hands-on approach and comfort operating in fast-paced, high-growth environments.
• Exceptional communication, presentation, and stakeholder management skills.
• Experience managing revenue targets alongside broader OKRs and cross-functional initiatives.
• High level of initiative, adaptability, and ownership.

About the Role

Flex is seeking a tenacious, results-driven Senior Director of Strategic Partnerships to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

What You'll Do

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize enterprise value and strategic alignment
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key Qualifications

• 12+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Self-motivated, with a relentless drive to deliver measurable business impact

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the OTE (on-target earnings) pay range for this role is $288,000 - $360,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is seeking a tenacious, results-driven Senior Director of Strategic Partnerships to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

What You'll Do

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize enterprise value and strategic alignment
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key Qualifications

• 12+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Self-motivated, with a relentless drive to deliver measurable business impact

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the OTE (on-target earnings) pay range for this role is $288,000 - $360,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role 

Flex is investing in events as a primary channel for building brand awareness, pipeline, and deepening stakeholder relationships in our New Verticals business.  As the Events Marketing Manager for New Verticals, you will design and execute our events strategy from the ground up. You'll work closely with the New Verticals revenue team, the Vice President of Partner Marketing, and cross-functional stakeholders to build a repeatable events playbook that generates pipeline, accelerates relationships, and builds Flex's brand in new markets.

What you’ll do 

• Own the full events calendar for our New Verticals business: execute 2-3 anchor industry events and support 3–5 smaller sales team events per vertical per year — from sponsorship negotiation and speaking opportunities through sales enablement, on-site execution, and post-event follow-up.
• Enable the New Verticals sales team to maximize their attendance at 3-5 smaller industry events per vertical per year — develop pre-event briefings, target account lists, and talking points so every rep walks in prepared; plan and execute 10–12 person executive dinners tied to key events to deepen partner relationships.
• Design and execute our events playbook for New Verticals, from run-of-show templates, budget tracking, attendee management, and measurement frameworks so strong execution becomes repeatable and scalable.
• Define target audience segments for each event format, identifying the right decision-makers at each prospect, setting attendance criteria, and use post-event data to continuously sharpen targeting.
• Partner with the revenue team to define target account lists for events and ensure revenue team follow-through post-event.
• Manage events budget with precision, from tracking actuals vs. forecast, surfacing tradeoffs, and optimizing for impact per dollar in terms of pipeline generation.
• Measure event effectiveness — attendance, pipeline generated, partner satisfaction — and report results to stakeholders cross-functionally.
• Evaluate third-party event sponsorships and partner-hosted events as co-marketing opportunities for Flex.
• Coordinate with the broader Partner Marketing team on integrated pre/post-event programs and co-marketing campaigns.

What you’ll bring 

• 3-5 years in B2B event marketing, field marketing, or demand generation, with experience producing both brand presence at large industry conferences, creative marketing activations to drive pipeline, and intimate executive events. 
• Budget management experience — you're comfortable owning a P&L for events and making smart tradeoffs
• Experience attributing event investment to pipeline & revenue outcomes. You can answer the question “was it worth it?” from any stakeholder with data
• Comfort with Salesforce and HubSpot for campaign tracking, attendee lists, and post-event follow-up sequences & workflows
• A builder's mindset. You've stood up events programs at early-stage companies or within new functions and can work without a fully formed playbook
• Proven track record running high-touch executive events from soup to nuts: venue, speakers, agenda, logistics, and measurement
• Experience & eagerness using AI thoughtfully and strategically in your day-to-day work 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

We’re hiring a Vice President, Business Development & Strategic Partnerships to source, close and launch high impact strategic partnerships for the company.  The ideal candidate is a world‑class hunter with a track-record of closing game‑changing deals and turning them into material P&L impact. You will own the full deal cycle—from strategy and sourcing through pitch, negotiation, and close—with a focus on embedding Flex’s suite of offerings into platforms across the proptech ecosystem, unlocking significant revenue and customer acquisition for the business. This is an externally-facing leadership position for someone who thrives in consultative, complex sales environments, loves to build from scratch, and excels at working across executive stakeholders to craft and close bold, high-leverage deals. Reporting into the SVP of Business Development & Strategic Partnerships, you will work closely with leadership and teams across the company to shape and deliver on Flex’s most important commercial growth initiatives.

What You’ll Do

• Hunt, close, and scale net-new strategic partnerships that drive revenue, distribution, and/or product expansion
• Own the full partner sales cycle: prospecting, outreach, qualification, value mapping, business case development, financial modeling, contract negotiation, and go-to-market execution. Engage executive stakeholders at prospective partners to build conviction and navigate multi-party, high-stakes deals
• Develop custom value propositions and proposals based on deep understanding of the partner’s business, pain points, and priorities
• Lead commercial negotiations involving bespoke, complex economic structures that align incentives and scale with growth
• Collaborate cross-functionally with Product, Engineering, Legal, Marketing, and Finance to design high-impact integrations and go-to-market motions
• Build repeatable playbooks for evaluating new partner categories, selling into them, and scaling early wins
• Report on pipeline health, forecasts, and strategic priorities with clarity and rigor at the executive level.

Key Qualifications

• You’re a seasoned and tenacious business development leader with 10-12+ years of experience in strategic partnerships, business development, enterprise sales, or corporate development—ideally in fintech, SaaS, or platform technology companies
• You’ve successfully closed complex, multi-stakeholder deals for integrated SaaS or FinTech solutions with high revenue and strategic impact (e.g., >$20M revenue contribution)
• You’re a natural consultative relationship builder trusted by executive stakeholders — able to listen, problem-solve, and shape shared strategy
• You combine commercial creativity with financial rigor, able to build robust economic models that guide decision-making
• You thrive in ambiguous, high-velocity environments and know how to move from concept to contract quickly and with precision
• You’re hands-on and self-directed—equally strong at high-level strategy and ground-level execution.
• You’re deeply curious about financial technology and the systems that power money movement, payments, and embedded finance. 
• You’re an excellent communicator and storyteller, capable of articulating nuanced ideas with clarity and purpose. 
• You’re fanatical about pipeline hygiene and sales execution rigor—fluent in CRM discipline and sales forecasting best practices, and deeply accountable to yourself and others on execution & follow-through

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the on-target earning (OTE) pay range for this role is $336,000 - $420,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Our Housing team is on a mission to build the best rental experience for our users. As a key member of this best-in-class product team, you will be on the front lines, turning our ambitious vision into a reality.

We are looking for a hands-on, user-obsessed Senior Product Manager to own a critical pillar of our core product —from discovery and search to application and payment. You will lead a dedicated cross-functional team to ship innovative features that solve real problems for renters. This is a high-impact, high-visibility role with a direct path to shaping the future of our product.

What you’ll do

• Develop Flex's product strategy around Onboarding and how to best optimize for new user growth.
• Monitor growth funnels and be responsible for KPIs like Net New Users, Reactivated Users, and First Month Payment.
• Be obsessed with experimentation and driving results through A|B testing.
• Launch experiences on both Mobile and Web interfaces, and be responsible for finding new opportunities and prioritizing product features
• Be the experience connector between our consumers and the Marketing and Partner/Sales teams driving acquisition.

Key qualifications

• Product: 3+ years of product management experience with a track record of driving impact on your products and ideally experience as owner of a rapidly growing consumer or B2B2C product
• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
• Communication: High attention to detail including precise and effective communication with senior stakeholders
• Scrappy: In starting a new product, you need to be eager to wear multiple hats as a leader and a "doer", who will do what is required to land a new product at high quality rapidly.

Pace: Desire for fast-paced, entrepreneurial environment

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About Flex

Flex is a venture-backed fintech company helping businesses manage and optimize their spend with modern financial products and software. We partner with some of the most innovative companies in the world and operate in a highly regulated, fast-growing environment. As we continue to scale, building best‑in‑class risk and compliance programs is critical to enabling our growth.

The Role

We are looking for an Associate Director, Third-Party Risk Management (TPRM) to own the TPRM pillar at Flex. This is not a program management role. It is a pillar ownership role: you set the risk posture, define the operating model, and are accountable for outcomes across a vendor population that touches every part of the business.

You will lead a small team, establish the direction for how Flex evaluates and monitors third-party risk, and make the calls on where speed and rigor need to be balanced. You will design AI-enabled workflows that scale the team's capacity without sacrificing auditability or regulatory defensibility. And you will hold Flex's third-party risk position across the organization, shaping decisions in Product, Engineering, Finance, and Procurement rather than responding to requests from them.

This role is right for someone who has owned TPRM at a mature, regulated institution and also built something from the ground up at a high-growth fintech. Someone comfortable with ambiguity, confident in their risk judgment, and ready to be handed the reins.

What You’ll Do

1. Own Flex's third-party risk posture end-to-end: set the strategy, define the operating model, and be accountable for outcomes across the full vendor population
2. Establish and maintain the policies, standards, and governance framework that underpin TPRM across the organization
3. Make risk-based decisions on vendor approvals, exceptions, and escalations, including explicit tradeoffs between speed and risk exposure, and defend those positions to senior leadership and regulators
4. Architect scalable intake, tiering, due diligence, and monitoring workflows, designing AI-enabled automation where it improves speed and consistency without removing human judgment from consequential decisions
5. Build signal-driven monitoring systems that surface vendor risk in real time (financial distress, security incidents, operational failures) rather than relying on calendar-based review cycles
6. Design and own AI workflows for high-volume tasks like SOC report analysis, questionnaire scoring, and exception tracking, with clear auditability and human-in-the-loop checkpoints throughout
7. Drive risk alignment across Product, Engineering, Finance, and Procurement, shaping vendor strategy and sourcing decisions upstream rather than reviewing them after the fact
8. Serve as Flex's authoritative voice on third-party risk in regulatory exams, audits, and customer due diligence requests
9. Own the reporting framework that gives senior leadership real-time, decision-relevant visibility into third-party risk posture
10. Proactively identify emerging third-party risks across new vendor categories, evolving threat landscapes, and regulatory developments, and evolve controls before they become issues
11. Help mentor and develop more junior team members as the program and team scale

What We’re Looking For

• 7+ years of experience in third-party risk, vendor risk, or a closely related risk and compliance discipline
• Experience at both a large, regulated institution with a mature risk function and a high-growth, venture-backed fintech or technology company
• Demonstrated track record of making and defending risk-based decisions under ambiguity, including explicit speed-vs-risk tradeoffs
• Experience designing AI-enabled workflows for risk or compliance use cases, with a clear point of view on where automation helps and where human oversight is non-negotiable
• Strong working knowledge of vendor risk domains: security, privacy, operational, financial, and regulatory
• Proven ability to influence across Product, Engineering, and Finance, not just within a compliance or risk silo
• Strong communication skills; able to translate complex risk positions into clear recommendations for executive and board-level audiences
• Comfort with data; SQL experience or the ability to query and analyze data independently is a strong plus
• Experience supporting or leading regulatory exams in a financial services or fintech environment

Nice to Have

• Experience building a TPRM program from scratch at a high-growth company
• Familiarity with GRC platforms and common TPRM tooling
• Working knowledge of relevant frameworks and standards (SOC 2, ISO 27001, NIST, PCI, etc.)
• Prior people management or team lead experience

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $176,000—$220,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

The Role

We are looking for an Associate Director, Third-Party Risk Management (TPRM) to own the TPRM pillar at Flex. This is not a program management role. It is a pillar ownership role: you set the risk posture, define the operating model, and are accountable for outcomes across a vendor population that touches every part of the business.

You will lead a small team, establish the direction for how Flex evaluates and monitors third-party risk, and make the calls on where speed and rigor need to be balanced. You will design AI-enabled workflows that scale the team's capacity without sacrificing auditability or regulatory defensibility. And you will hold Flex's third-party risk position across the organization, shaping decisions in Product, Engineering, Finance, and Procurement rather than responding to requests from them.

This role is right for someone who has owned TPRM at a mature, regulated institution and also built something from the ground up at a high-growth fintech. Someone comfortable with ambiguity, confident in their risk judgment, and ready to be handed the reins.

What You’ll Do

1. Own Flex's third-party risk posture end-to-end: set the strategy, define the operating model, and be accountable for outcomes across the full vendor population
2. Establish and maintain the policies, standards, and governance framework that underpin TPRM across the organization
3. Make risk-based decisions on vendor approvals, exceptions, and escalations, including explicit tradeoffs between speed and risk exposure, and defend those positions to senior leadership and regulators
4. Architect scalable intake, tiering, due diligence, and monitoring workflows, designing AI-enabled automation where it improves speed and consistency without removing human judgment from consequential decisions
5. Build signal-driven monitoring systems that surface vendor risk in real time (financial distress, security incidents, operational failures) rather than relying on calendar-based review cycles
6. Design and own AI workflows for high-volume tasks like SOC report analysis, questionnaire scoring, and exception tracking, with clear auditability and human-in-the-loop checkpoints throughout
7. Drive risk alignment across Product, Engineering, Finance, and Procurement, shaping vendor strategy and sourcing decisions upstream rather than reviewing them after the fact
8. Serve as Flex's authoritative voice on third-party risk in regulatory exams, audits, and customer due diligence requests
9. Own the reporting framework that gives senior leadership real-time, decision-relevant visibility into third-party risk posture
10. Proactively identify emerging third-party risks across new vendor categories, evolving threat landscapes, and regulatory developments, and evolve controls before they become issues
11. Help mentor and develop more junior team members as the program and team scale

What We’re Looking For

• 7+ years of experience in third-party risk, vendor risk, or a closely related risk and compliance discipline
• Experience at both a large, regulated institution with a mature risk function and a high-growth, venture-backed fintech or technology company
• Demonstrated track record of making and defending risk-based decisions under ambiguity, including explicit speed-vs-risk tradeoffs
• Experience designing AI-enabled workflows for risk or compliance use cases, with a clear point of view on where automation helps and where human oversight is non-negotiable
• Strong working knowledge of vendor risk domains: security, privacy, operational, financial, and regulatory
• Proven ability to influence across Product, Engineering, and Finance, not just within a compliance or risk silo
• Strong communication skills; able to translate complex risk positions into clear recommendations for executive and board-level audiences
• Comfort with data; SQL experience or the ability to query and analyze data independently is a strong plus
• Experience supporting or leading regulatory exams in a financial services or fintech environment

Nice to Have

• Experience building a TPRM program from scratch at a high-growth company
• Familiarity with GRC platforms and common TPRM tooling
• Working knowledge of relevant frameworks and standards (SOC 2, ISO 27001, NIST, PCI, etc.)
• Prior people management or team lead experience

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $176,000—$220,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

We’re hiring a Staff Brand Designer to bring the Flex brand to life across our marketing ecosystem. This role sits within Brand Marketing and supports Performance Marketing, Lifecycle, Social, Product Marketing, and Partnerships. You will play a central role in implementing Flex’s rebrand across channels, translating our visual identity into high-impact creative across paid, owned, and campaign surfaces. 

This is a senior individual contributor role for a designer with strong creative judgment, refined craft, and the ability to operate independently. You’ll move between concept and execution, applying a cohesive visual system across performance-driven, educational, and trust-building environments.

This is a hybrid position with on-site expectations of 2-3 days per week in our New York, San Francisco, or Salt Lake City headquarters. For candidates outside of the NY/NJ/SF/SLC area, you may be eligible for our relocation assistance program.

What you’ll do

• Implement Flex’s rebrand across all marketing and owned surfaces, ensuring visual consistency and high craft.
• Concept and execute brand-forward creative across paid ads, landing pages, lifecycle templates, social content, presentations, partner materials, and campaign assets.
• Translate a design-led identity into scalable systems that work across digital, web, email, social, and emerging channels.
• Create high-quality motion graphics and animations that enhance storytelling and elevate brand expression across paid media, social, and web experiences.
• Partner cross-functionally with Brand, Growth, Lifecycle, PMM, and external agencies to deliver work that balances channel performance with long-term brand equity.
• Contribute to brand governance tools, templates, and asset frameworks that enable teams to produce on-brand work efficiently.
• Maintain a high creative bar while operating with speed in a regulated environment.

Key qualifications

• 6–10+ years of experience in brand design, visual design, or art direction roles in high-growth consumer brand or agency environments.
• Exceptional portfolio demonstrating concept development and multidisciplinary expertise across web, paid media, lifecycle/email, social, and campaign systems.
• Expertise in modern design and animation tools (Figma, Adobe Creative Suite, etc.) with the ability to execute across multiple formats and asset types.
• Comfort and curiosity in experimenting with emerging AI-driven design tools and workflows to improve speed, iteration, and creative efficiency.
• Strong visual taste and attention to detail, with the ability to move quickly without sacrificing quality.
• Proven ability to manage time independently, prioritize effectively, and juggle multiple concurrent workstreams in a fast-paced environment.
  Experience in FinTech or other regulated industries is a plus.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $148,000—$185,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

As a GTM Strategy & Operations Associate at Flex, you'll sit at the intersection of strategy, finance, and operations — working directly with Revenue leadership to drive growth and business clarity. Your work will span three areas: high-stakes strategic initiatives, financial & performance modeling, and the executive-facing deliverables (e.g., business review, board materials, all-hands decks) that keep leadership aligned and informed. You will work across Sales, Account Management, Business Development, RevOps, Product, and Analytics to design the operational processes that make the Revenue organization run and translate ambiguous problems into crisp, actionable recommendations. 

The ideal candidate will bring first principles thinking, strong modeling skills, sharp attention to detail, comfort working in fast-paced environments, and the executive presence to communicate effectively with senior stakeholders. This is a hybrid position with on-site expectations of three days per week in our New York headquarters. Candidates outside of the NY/NJ area may be eligible for our relocation assistance program.

What you’ll do

• Lead high-priority strategic initiatives and translate findings into crisp strategy docs and executive recommendations.
• Analyze performance data and build models to forecast key drivers of revenue and identify trends, opportunities, and areas for improvement.
• Own and maintain key financial models, including ongoing updates, scenario analysis, and infrastructure improvements to support executive and board-level decision-making.
• Produce executive-facing communications and deliverables including board materials, all-hands presentations, monthly business reviews with the Flex leadership team, and weekly business reviews with Revenue leadership.
• Leverage AI tools to enhance workflow automation and streamline operational processes across all Revenue teams to improve efficiency and effectiveness.
• Manage cross-functional projects and design key operational processes in collaboration with Sales, Account Management, Business Development, RevOps, Product, and Analytics.

Key qualifications

• Experience: 3+ years of experience in consulting, investment banking, strategy & operations, revenue strategy, or a related role.
• Subject matter expertise: Strong financial modeling skills with experience building and maintaining complex models; comfortable with both quick-turn analysis and rigorous, detailed builds.
• Strategic thinking: Ability to work from first principles to structure ambiguous problems and translate complex data into clear, actionable insights. 
• Executive presence: Comfortable engaging with and presenting to senior leadership; able to distill complex analysis into executive-ready narratives and adapt quickly to shifting priorities.
• Execution: Exceptionally detail-oriented; able to produce polished, executive-ready work product without sacrificing speed.
• Organization: Proven ability to manage complex projects and keep multiple workstreams on track in a fast-paced, high-ambiguity environment.
• Technical skills: Comfortable leveraging AI tools to improve workflow efficiency. Familiarity with SQL and CRM software (e.g., Salesforce) is preferred.'

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/SF), the base salary pay range for this role is $$124,000-$155,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

We are seeking a strategic and data-driven leader to spearhead our Talent Management and Development function. In this pivotal role, you will be responsible for designing and executing a comprehensive strategy to cultivate, develop, and retain top talent across Flex. Your mandate will be broad, covering everything from evolving our onboarding experience and implementing manager training to building robust leadership programs. You will act as a key partner to the business, using data to identify needs, measure program ROI, and ensure we are building the capabilities required for our future growth.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters (a few blocks from Union Square) or 2 days per week in our SF Hub. For candidates outside of the NY/NJ or SF area, you may be eligible for our relocation assistance program.

What you’ll do:

• Develop and lead our strategy and approach to talent management and succession planning to grow talent at Flex
• Define a talent development strategy and drive the success and adoption of initiatives/programs 
• Build and maintain strategic people programs, including onboarding, a scalable manager and leadership development program (with multiple tracks and iterations), and one-on-one coaching
• Identify and implement strategies to enhance our internal talent pipeline, considering workforce trends and existing capabilities
• Build curriculum and implement leadership and high performer programs to support growth and retention activities
• Create and be responsible for relevant metrics and KPIs success; proactively assessing and addressing talent trends and measuring ROI for our programs
• Evolve the new hire training program, including “first week” as well as first 90 days
• Identify talent capability gaps and create learning paths to support growth or develop strategies for succession planning
• Work with department leaders and the broader People team to create meaningful development plans for high potential employees and critical roles 
• Identify and ensure equality in opportunities at Flex integrating that data and learnings into our programs and principles
• Analyze data to to measure the outcomes of programs and process improvement, leveraging results to recognize potential issues, diagnose root causes and craft viable solutions
• Evaluate, identify, and partner with vendors as needed to procure/customize content
• Balance team leadership with hands-on execution, working alongside your team to design and deliver key programs.
• Define the future of the team, strategically planning for how this lean function will grow and scale with the company.

Who you are

• 8+ years experience in Talent Management, L&D, and/or OD or transferable experience
• Proven track record of designing and implementing successful learning programs
• Experience in tech, fintech, or proptech preferred
• Prior experience in a people management role, with a proven ability to coach, and develop talented individuals
• Strong analytical skills with experience in reporting, manipulating, and interpreting data
• Must be able to operate in a fast-paced environment and handle multiple projects simultaneously
• Experience leveraging technology to manage workflow, improve processes, and using data/metrics to improve performance
• Excellent internal customer service and written/verbal communication skills
• Able to make tough calls and comfortable sharing differing perspectives
• Outstanding organizational skills and high attention to detail
• Self-starter who approaches challenges with emotional intelligence and strong problem-solving skills

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $204,000 - $255,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role 

Flex is investing in events as a primary channel for building brand awareness, pipeline, and deepening stakeholder relationships in our New Verticals business. As the Events Marketing Manager for New Verticals, you will design and execute our events strategy from the ground up. You'll work closely with the New Verticals revenue team, the Vice President of Partner Marketing, and cross-functional stakeholders to build a repeatable events playbook that generates pipeline, accelerates relationships, and builds Flex's brand in new markets.

What you’ll do 

• Own the full events calendar for our New Verticals business: execute 2-3 anchor industry events and support 3–5 smaller sales team events per vertical per year — from sponsorship negotiation and speaking opportunities through sales enablement, on-site execution, and post-event follow-up.
• Enable the New Verticals sales team to maximize their attendance at 3-5 smaller industry events per vertical per year — develop pre-event briefings, target account lists, and talking points so every rep walks in prepared; plan and execute 10–12 person executive dinners tied to key events to deepen partner relationships.
• Design and execute our events playbook for New Verticals, from run-of-show templates, budget tracking, attendee management, and measurement frameworks so strong execution becomes repeatable and scalable.
• Define target audience segments for each event format, identifying the right decision-makers at each prospect, setting attendance criteria, and use post-event data to continuously sharpen targeting.
• Partner with the revenue team to define target account lists for events and ensure revenue team follow-through post-event.
• Manage events budget with precision, from tracking actuals vs. forecast, surfacing tradeoffs, and optimizing for impact per dollar in terms of pipeline generation.
• Measure event effectiveness — attendance, pipeline generated, partner satisfaction — and report results to stakeholders cross-functionally.
• Evaluate third-party event sponsorships and partner-hosted events as co-marketing opportunities for Flex.
• Coordinate with the broader Partner Marketing team on integrated pre/post-event programs and co-marketing campaigns.

What you’ll bring 

• 3-5 years in B2B event marketing, field marketing, or demand generation, with experience producing both brand presence at large industry conferences, creative marketing activations to drive pipeline, and intimate executive events. 
• Budget management experience — you're comfortable owning a P&L for events and making smart tradeoffs
• Experience attributing event investment to pipeline & revenue outcomes. You can answer the question “was it worth it?” from any stakeholder with data
• Comfort with Salesforce and HubSpot for campaign tracking, attendee lists, and post-event follow-up sequences & workflows
• A builder's mindset. You've stood up events programs at early-stage companies or within new functions and can work without a fully formed playbook
• Proven track record running high-touch executive events from soup to nuts: venue, speakers, agenda, logistics, and measurement
• Experience & eagerness using AI thoughtfully and strategically in your day-to-day work 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role 

As Flex's Contract Lead Talent Partner, you will own the full recruitment lifecycle — from sourcing through handoff to onboarding — serving as a trusted advisor and strategic partner to hiring leads across Strategy & Operations, Compliance, Legal, People, Finance and Revenue. This is a high-autonomy role in a fast-paced, high-growth environment, requiring you to manage competing priorities with speed and precision. We anticipate approximately full-time hours per week for up to six months, with the possibility of extension or conversion based on business need.

Success in this role looks like building credible relationships with hiring managers quickly, running clean and consistent interview loops through Greenhouse, monitoring pipeline health and pass-through rates, developing closing strategies for senior-level searches with discretion, and continuously leaning into AI tooling and automation workflows to increase efficiency and productivity.

What you'll do

• Own the full recruitment lifecycle for multiple open roles across Strategy & Operations, Compliance, Legal, People, Finance and Revenue; from prescreening and interview facilitation through debriefing, offer design, and handoff to onboarding.
• Develop and execute sourcing strategies informed by market data and hiring trends, leveraging AI tools to build targeted pipelines and personalize outreach at scale.
• Serve as a strategic advisor to hiring managers, providing counsel on approach, market nuance, and candidate assessment to deliver a best-in-class hiring experience.
• Design and communicate competitive compensation packages using internal and external benchmark data, leading offer and negotiation conversations with foresight and discretion.
• Maintain a clean, well-organized candidate pipeline in Greenhouse for both inbound and sourced candidates, ensuring data integrity throughout the process.
• Engage and manage third-party sourcing resources as needed, monitoring pipeline health and escalating vendor issues appropriately.

What You'll Bring

• 7+ years of full-cycle recruiting experience with a strong track record across the G&A functions (Strategy & Operations, Compliance, Legal, People, Finance), GTM (Revenue) or Tech.
• Demonstrated ability to manage senior-level searches and negotiate complex total compensation packages independently.
• Expert command of sourcing strategies, talent attraction, and candidate engagement; including applied use of AI tools for pipeline building, personalized outreach, and screening.
• Proficiency in Greenhouse (ATS), or the like, with a track record of maintaining clean, audit-ready pipelines.
• Strong analytical and problem-solving skills; able to interpret data, identify trends, and translate insights into hiring strategy.
• Exceptional written and verbal communication skills, with the ability to influence stakeholders at all levels while operating with a high degree of confidentiality.
• Proven ability to manage competing priorities and high-volume hiring in a fast-paced, high-growth environment with precision and composure.
• Experience collaborating cross-functionally with People Operations or equivalent teams on workforce planning and internal mobility.

The national pay range for this role is $75-85 hourly. Individual compensation will be commensurate with the candidate's experience aligned with Flex's internal leveling guidelines and benchmarks.

About the Role

Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem.

This leader will be responsible for:

• Driving the strategy and execution of product compliance advisory
• Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling
• Embedding compliance earlier in the product lifecycle
• Establishing durable governance that supports Flex’s GM operating model

This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination. A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement.

What You Will Do

• Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products.
• Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making.
• Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business.
• Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement.
• Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment.
• Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor.
• Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible.
• Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
• Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations.
• Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment.

Who You Are

• 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
• Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations.
• Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks.
• Demonstrated ability to partner effectively with product and engineering teams during product development.
• Experience building or scaling technology-enabled compliance programs.
• AI & Compliance Modernization Experience
• Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions.
• Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
• Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows.

Why Join Us

This role offers a rare opportunity to shape how compliance operates within a high-growth fintech company. You will have the chance to define what a modern, technology-enabled compliance function looks like and help build systems that allow compliance to scale alongside innovation.

You will gain:

• High visibility with senior leadership and bank partners
• Ownership of one of the company’s most critical risk and governance functions
• The opportunity to build a next-generation compliance operating model powered by AI and automation
• A direct role in shaping how responsible fintech lending evolves

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $252,000—$315,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

The Role

Analytics Engineering at Flex sits at the intersection of Data, Product, Engineering, and business objectives. As Director, Analytics Engineering you will run the team that enables stakeholders at Flex to easily find the data they need to make decisions. You’ll be responsible for developing a world-class analytics platform that powers all data consumption at Flex, as well as managing and developing a team of high-performing Analytics Engineers. You'll also be hands-on, leveraging your technical skills to develop data models and build better data products and solutions. You'll partner with analysts, engineers, PMs and others to define the requirements while being accountable for delivering the end data product.

You Will:

• Develop and lead strategy for data modeling platform and team roadmap
• Manage and mentor a team of Analytics Engineers
• Collaborate with leaders across product & engineering teams to define data requirements and inform architecture/schema design decisions
• Lead the development of data models to consume, transform, and expose data to stakeholders and systems across the company
• Collect business requirements, define successful analytics outcomes, and design data solutions
• Set company-wide standards for data regarding structure, quality, and expectations
• Contribute Flex’s data culture by influencing processes, systems, and tools that enable to make better decisions in a scalable way

You Have:

• 8+ years as an analytics engineer or equivalent, with a track record of shipping high quality products and features at scale
• Expert knowledge of SQL, data warehouses (we use Snowflake), and how to write efficient SQL queries
• Familiarity with common BI tools (preferably Sigma Computing, Tableau, Mode, etc.)
• Expert proficiency with dbt, dbt Cloud, and Airflow
• Strong perspective on analytics engineering development cycle (data modeling, version control, documentation + testing, and best practices for codebase development and CI/CD)
• Proficiency with Python preferred
• Experience within the fintech space preferred

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area.  

Tier A (NYC/SF/Seattle): $240,000-290,000
Tier B (Austin, Washington D.C. Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta : $215,000-265,000
Tier C (SLC/All Other States): $200,000-250,000

Offices

Roles posted in New York, San Francisco, or Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.

About the Role

We are seeking a highly strategic and data-driven Director of Product to lead our MarTech and Growth infrastructure efforts. This role is responsible for defining, leading and executing a martech/data product strategy that leverages our data assets to drive business outcomes, optimize operational efficiency, and enable personalized experiences for our customers. The ideal candidate will have a strong understanding of martech and associated data products, a collaborative spirit, and a proven track record of delivering impactful data solutions at scale.

This is a hybrid position with on-site expectations in our New York Headquarters or San Francisco/ Bay Area Office, 2-3 days per week depending on location. For candidates outside of a required location, you may be eligible for our relocation assistance program.

Responsibilities:

• Growth/Martech Product Strategy & Roadmap: Define and execute a vision for growth/MarTech infrastructure that aligns with company objectives, creating a roadmap that drives business value through actionable insights and predictive analytics.
• Platform Leadership: Build durable, cross-channel infrastructure that simplifies campaign orchestration through automation—enabling teams to experiment faster, personalize at scale, and accelerate sustainable growth.
• Experimentation at Scale: Build the foundation to support rapid A/B testing and campaign iteration across channels.
• Vendor and Build/Buy Strategy: Evaluate and manage vendor partnerships as part of a thoughtful build vs. buy approach
• Customer Insight and Personalization: Lead initiatives that harness data for customer personalization, enabling teams to leverage insights for targeted marketing, customer engagement, and growth.
• Data Governance & Compliance: Collaborate with legal, compliance, and security teams to establish data governance policies and ensure adherence to regulatory requirements (e.g., GDPR, CCPA).
• Measurement and Performance: Establish KPIs and benchmarks for data product performance, using quantitative insights to iterate and improve the impact of data initiatives.
• Stakeholder Engagement: Act as the primary point of contact for data product initiatives, partnering with engineering, data science, analytics, and business stakeholders to translate complex data requirements into scalable solutions that meet cross-departmental needs, and effectively communicating updates, insights, and strategies to leadership and other stakeholders.

Qualifications:

• Experience: 8+ years of experience in product management, specifically in martech, data product development, data infrastructure, or analytics platforms.
• Technical Skills: Proficiency in SQL, data analytics, and familiarity with data engineering concepts (ETL, data warehousing, API integrations). 
• Analytical Mindset: Ability to leverage data to make strategic product decisions and experience in quantitative analysis or data science.
• Leadership & Collaboration: Strong track record of cross-functional collaboration, with excellent communication skills to articulate data concepts to non-technical stakeholders.
• Agility & Innovation: Adaptable to changing business needs, with a proven ability to innovate and drive new data solutions in a dynamic environment.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $248,000—$310,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

Flex is expanding beyond rent into utilities, and other new biller verticals — and the platform needs to scale with it. Platform core services owns the foundational layer that every Flex product runs on: fulfillment, identity, tagging, biller gateway, and auto-pay. As the Platform PM for these services, you'll define the architecture that enables Flex to rapidly build and scale new products.  

This is a high-leverage platform product role. The decisions you make here create or remove optionality for every squad at Flex. You'll work directly with senior engineering leads and interface regularly with other product and operations teams and leaders.

Responsibilities

• Fulfillment Flexibility & Exception Handling: Own the roadmap for making Flex's fulfillment engine configurable across product types without hardcoded portal logic. Define exception-handling flows for portal failures, partial payments, and settlement mismatches, and establish SLA contracts with clear failure recovery playbooks.
• Identity Service & Acquisition Channel Extensibility: Extend Flex's identity service to support new customer acquisition channels, including embedded, partner, and employer-sponsored flows. Define the canonical customer graph — deduplication, merge logic, tombstone records, and lifecycle state transitions 
• Auto-pay Configurability for Multi-Bill Flows: Make auto-pay a durable, configurable service capable of handling multi-bill payment flows as Flex expands to utilities and move-in costs. Design payment schedule logic that manages mixed due dates, variable bill amounts, and payment method fallback — and own the consent and mandate model for recurring payment authorization.
• Customer Tagging & State Management: Own the tagging and segmentation service used by product, CS, and growth teams. Define event-sourced state transitions that power downstream eligibility, routing, and risk logic, and establish the data contract between the platform and product layers so that the customer state is a shared source of truth — not replicated per team.
• Biller gateway abstraction: Define a routing abstraction layer that decouples fulfillment from portal-specific integrations — standardizing how payment instructions flow to current and new types of billers
• Agentic contracts for fulfilment and identity: A unified CS agent architecture depends on clean, real-time customer state and fulfilment state from platform services. Define the platform data contracts and event streams that power agent-accessible customer context — making platform Services the source of truth for agentic tooling.
• Multi-Product & Multi-Vertical Platform Scale: Drive the architectural decisions that enable platform services to serve as a shared platform across Flex's current and future product lines. Partner with engineering and product leadership to define API contracts, ownership boundaries, and versioning strategies that reduce coupling between platform and vertical layers.
• Platform Observability & Reliability: Define SLA targets and error budgets per service, and drive the instrumentation required to make platform health a first-class product metric. Surface failures proactively rather than through CS ticket volume — and own the tooling and alerting spec in partnership with engineering.
• Stakeholder Alignment & Roadmap Communication: Act as the primary PM interface for engineering, CS operations, risk, and compliance on all platform services decisions. Translate business requirements from new verticals and product lines into engineering specs, prioritization frameworks, and roadmap trade-offs — and communicate platform dependencies clearly to leadership.

Qualifications:

• Experience: 5–8 years of product management experience, with at least 3 years owning platform, infrastructure, or payments products in a fintech or financial services environment.
• Technical Skills: Comfortable in architecture reviews, able to read a pull request, and fluent in data modeling, API design, and systems thinking. 
• Analytical Mindset: Ability to use data to identify platform failure patterns, prioritize technical investments by business impact, and define measurable SLA targets and error budgets for shared services.
• Platform PM Craft: Proven track record of shipping APIs or shared services consumed across multiple product teams, with clear ownership boundaries, versioned contracts, and minimal coupling to vertical product logic.
• Leadership & Collaboration: Strong cross-functional operator — able to hold a technical conversation with an engineer, a prioritization conversation with a product leader, and a risk conversation with compliance or legal, all in the same day.
• Communication: Exceptional written communication. Able to translate ambiguous business requirements into precise engineering specs, and distill complex platform trade-offs into clear roadmap decisions for leadership.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $216,000—$270,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

Our Housing team is on a mission to build the best rental experience for our users. As a key member of this best-in-class product team, you will be on the front lines, turning our ambitious vision into a reality.

We are looking for a hands-on, user-obsessed Senior Product Manager to own a critical pillar of our core product —from discovery and search to application and payment. You will lead a dedicated cross-functional team to ship innovative features that solve real problems for renters. This is a high-impact, high-visibility role with a direct path to shaping the future of our product.

What you’ll do

• Develop Flex's product strategy around Onboarding and how to best optimize for new user growth.
• Monitor growth funnels and be responsible for KPIs like Net New Users, Reactivated Users, and First Month Payment.
• Be obsessed with experimentation and driving results through A|B testing.
• Launch experiences on both Mobile and Web interfaces, and be responsible for finding new opportunities and prioritizing product features
• Be the experience connector between our consumers and the Marketing and Partner/Sales teams driving acquisition.

Key qualifications

• Product: 3+ years of product management experience with a track record of driving impact on your products and ideally experience as owner of a rapidly growing consumer or B2B2C product
• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
• Communication: High attention to detail including precise and effective communication with senior stakeholders
• Scrappy: In starting a new product, you need to be eager to wear multiple hats as a leader and a "doer", who will do what is required to land a new product at high quality rapidly.

Pace: Desire for fast-paced, entrepreneurial environment

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the role

We’re looking for a strategic, collaborative, and data-driven leader to build and scale our Revenue Enablement function. As the Senior Manager of Revenue Enablement, you’ll be responsible for empowering our global go-to-market (GTM) teams, including Sales across multiple industry verticals, Partner Success, and Business Development, to perform at their highest potential. This role sits at the intersection of strategy, learning, and operations, ensuring our teams have the knowledge, tools, and confidence to deliver consistent, high-impact experiences for our partners. You’ll design programs that align with business goals, drive measurable outcomes, and foster a culture of continuous improvement and shared success.

This role reports to the Director of Revenue Enablement and works in close partnership with leaders across Revenue, Marketing, and Product.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters, 2 Days in SF and Salt Lake City office. For candidates outside of these areas, you may be eligible for our relocation assistance program.

What you’ll do

• Define and execute the Revenue Enablement strategy aligned to business goals, sales objectives, and customer outcomes, balancing long-term vision with agile delivery.
• Partner across the Revenue organization to identify performance gaps, prioritize needs, and design programs that improve efficiency, conversion, and customer satisfaction.
• Build scalable enablement programs covering onboarding, continuous learning, sales methodologies, product readiness, and leadership development for client-facing managers.
• Leverage data and analytics to measure impact, connecting enablement efforts directly to business KPIs such as ramp time, win rate, and retention.
• Champion technology adoption, ensuring our enablement stack (CRM and other sales/lead tools, content management, conversational intelligence, LMS) is fully utilized to drive productivity and insight.
• Ensures product and process launches are consistently adoption-ready.
• Facilitate cross-functional alignment, ensuring consistent messaging, efficient GTM execution, and readiness across all customer touchpoints.

Key qualifications

• 8+ years of progressive experience in Revenue, Sales, or GTM Enablement, with at least 3+ years in a leadership role (team management and strategic program ownership).
• Proven success building, scaling, and measuring enablement programs in a high-growth environment.
• Deep understanding of modern sales methodologies and the end-to-end customer journey.
• Strong analytical and operational mindset, able to interpret performance data, generate insights, and translate them into action.
• Expert-level knowledge of enablement and Revenue tools (Salesforce, HubSpot, Gong, etc.).
• Exceptional facilitation, storytelling, and communication skills; able to engage executive audiences and front-line teams alike.
• Demonstrated ability to lead through influence, partnering across functions to align on goals, resolve challenges, and drive execution.

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate's starting pay will be commensurate with their experience, qualifications, and Flex's internal leveling guidelines and benchmarks.

• Tier A (NYC/SF/Seattle): $172,000-$215,000 USD
• Tier B (Austin, Washington D.C., Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta): $154,800-$193,500 USD
• Tier C (SLC/All Other States): $146,200-$182,750 USD

About the Role

Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem.

This leader will be responsible for:

• Driving the strategy and execution of product compliance advisory
• Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling
• Embedding compliance earlier in the product lifecycle
• Establishing durable governance that supports Flex’s GM operating model

This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination. A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement.

What You Will Do

• Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products.
• Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making.
• Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business.
• Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement.
• Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment.
• Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor.
• Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible.
• Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
• Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations.
• Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment.

Who You Are

• 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
• Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations.
• Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks.
• Demonstrated ability to partner effectively with product and engineering teams during product development.
• Experience building or scaling technology-enabled compliance programs.
• AI & Compliance Modernization Experience
• Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions.
• Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
• Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows.

Why Join Us

This role offers a rare opportunity to shape how compliance operates within a high-growth fintech company. You will have the chance to define what a modern, technology-enabled compliance function looks like and help build systems that allow compliance to scale alongside innovation.

You will gain:

• High visibility with senior leadership and bank partners
• Ownership of one of the company’s most critical risk and governance functions
• The opportunity to build a next-generation compliance operating model powered by AI and automation
• A direct role in shaping how responsible fintech lending evolves

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $252,000—$315,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is hiring an Associate General Counsel, Product & Regulatory to join our Product & Regulatory Legal team. This role leads cross-functional legal projects with company wide impact — partnering directly with senior leaders across Product, Engineering, Finance, and BD to shape how Flex navigates a complex and evolving consumer financial regulatory landscape. You’ll drive multiple strategic decisions simultaneously and own significant portions of the legal function roadmap.

What You’ll Do

• Lead cross-functional legal projects from intake to resolution — setting strategy, driving decisions, and coordinating across teams
• Serve as the senior legal partner for product and engineering, providing real-time guidance on new features, product enhancements, and go-to-market strategy
• Own regulatory change management end-to-end: monitor federal and state developments (CFPB, state AGs, state legislatures), assess business impact, and recommend a path forward
• Advise senior leaders on consumer regulatory risk, enforcement trends, and litigation exposure across Flex’s product lines
• Review and negotiate BD and partner agreements for consumer regulatory risk
• Identify opportunities to integrate new legal tools and workflows; coordinate with IT and Security to expand legal tech infrastructure
• Own the legal AI governance framework — define acceptable use standards, output review protocols, and escalation criteria; represent Legal in cross-functional AI working groups

What We’re Looking For

• 7+ years of legal experience with deep consumer financial services expertise — fintech, bank, CFPB/state agency, or outside counsel in this space
• Strong grasp of the consumer financial regulatory stack: CFPB rulemaking, Reg Z/TILA, UDAP/UDAAP, money transmission, state licensing (servicing, brokering)
• Proven track record advising product and engineering teams directly and influencing decisions at the senior leadership level
• Experience leading complex, cross-functional legal projects with significant company-wide impact
• Comfortable operating fast and with incomplete information — gives useful guidance before all the facts are in
• Clear, plain-English communicator; no one at Flex reads memos
• JD from an accredited law school; active bar admission required

Nice to Have

• Experience with rent-adjacent fintech, payments, or embedded finance products

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $256,000 - $320,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is hiring an Associate General Counsel, Product & Regulatory to join our Product & Regulatory Legal team. This role leads cross-functional legal projects with company wide impact — partnering directly with senior leaders across Product, Engineering, Finance, and BD to shape how Flex navigates a complex and evolving consumer financial regulatory landscape. You’ll drive multiple strategic decisions simultaneously and own significant portions of the legal function roadmap.

What You’ll Do

• Lead cross-functional legal projects from intake to resolution — setting strategy, driving decisions, and coordinating across teams
• Serve as the senior legal partner for product and engineering, providing real-time guidance on new features, product enhancements, and go-to-market strategy
• Own regulatory change management end-to-end: monitor federal and state developments (CFPB, state AGs, state legislatures), assess business impact, and recommend a path forward
• Advise senior leaders on consumer regulatory risk, enforcement trends, and litigation exposure across Flex’s product lines
• Review and negotiate BD and partner agreements for consumer regulatory risk
• Identify opportunities to integrate new legal tools and workflows; coordinate with IT and Security to expand legal tech infrastructure
• Own the legal AI governance framework — define acceptable use standards, output review protocols, and escalation criteria; represent Legal in cross-functional AI working groups

What We’re Looking For

• 7+ years of legal experience with deep consumer financial services expertise — fintech, bank, CFPB/state agency, or outside counsel in this space
• Strong grasp of the consumer financial regulatory stack: CFPB rulemaking, Reg Z/TILA, UDAP/UDAAP, money transmission, state licensing (servicing, brokering)
• Proven track record advising product and engineering teams directly and influencing decisions at the senior leadership level
• Experience leading complex, cross-functional legal projects with significant company-wide impact
• Comfortable operating fast and with incomplete information — gives useful guidance before all the facts are in
• Clear, plain-English communicator; no one at Flex reads memos
• JD from an accredited law school; active bar admission required

Nice to Have

• Experience with rent-adjacent fintech, payments, or embedded finance products

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $256,000 - $320,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex has grown our core flexible rent consumer product/business by distributing it through our rapidly expanding network of property management company partners. This core business is growing extremely fast, and we’re ready to take our next swing. We are hiring a strategic and analytical Growth leader to build our direct-to-consumer marketing strategy, focused on growing adoption outside of our property network. Reporting to our CMO, you and your team will own and scale all performance marketing efforts across channels, with accountability to end to end conversion.

This is a high-impact and creative role requiring strong analytical expertise, deep performance marketing knowledge, and big-picture thinking. You will work cross-functionally with product, sales, and analytics to develop and execute full-funnel marketing strategies that drive high-quality lead generation and optimize cost per acquisition.

 This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters or 2 days per week in our San Francisco Hub. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

What you’ll do

• Set the foundation for our growth effort by partnering with analytics on attribution and incrementality testing frameworks
• Deeply understand the Flex business and unit economics to lead budget planning, forecasting, and help set aggressive targets
• Move fast to drive Out Of Network growth, standing up and optimizing channels (digital, podcast, TV, etc) continuously testing creatives, messaging, and audience targeting to improve performance
• Define and track key performance metrics, leveraging analytics tools like Amplitude, Singular and Sigma to make data-driven marketing decisions
• Partner with our product team to build and execute referral programs and optimize the end to end experience.

Key qualifications

• 10+ years of experience in growth marketing or performance marketing
• Proven track record of building and scaling growth marketing in a high-growth D2C business, ideally in the fintech space
• Experience with a variety of channels with a strong expertise in digital marketing
• Deep analytical mindset with experience managing marketing budgets and forecasts, optimizing for ROI and A/B testing to drive growth
• Desire for fast-paced, entrepreneurial, and collaborative environment
• High attention to detail, including precise and effective communication with senior stakeholders
• Coach-player mindset — ability to build a high performing team while getting hands-on

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/SF), the base salary pay range for this role is $228,000—$285,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is expanding beyond rent into utilities, and other new biller verticals — and the platform needs to scale with it. Platform core services owns the foundational layer that every Flex product runs on: fulfillment, identity, tagging, biller gateway, and auto-pay. As the Platform PM for these services, you'll define the architecture that enables Flex to rapidly build and scale new products.  

This is a high-leverage platform product role. The decisions you make here create or remove optionality for every squad at Flex. You'll work directly with senior engineering leads and interface regularly with other product and operations teams and leaders.

Responsibilities

• Fulfillment Flexibility & Exception Handling: Own the roadmap for making Flex's fulfillment engine configurable across product types without hardcoded portal logic. Define exception-handling flows for portal failures, partial payments, and settlement mismatches, and establish SLA contracts with clear failure recovery playbooks.
• Identity Service & Acquisition Channel Extensibility: Extend Flex's identity service to support new customer acquisition channels, including embedded, partner, and employer-sponsored flows. Define the canonical customer graph — deduplication, merge logic, tombstone records, and lifecycle state transitions 
• Auto-pay Configurability for Multi-Bill Flows: Make auto-pay a durable, configurable service capable of handling multi-bill payment flows as Flex expands to utilities and move-in costs. Design payment schedule logic that manages mixed due dates, variable bill amounts, and payment method fallback — and own the consent and mandate model for recurring payment authorization.
• Customer Tagging & State Management: Own the tagging and segmentation service used by product, CS, and growth teams. Define event-sourced state transitions that power downstream eligibility, routing, and risk logic, and establish the data contract between the platform and product layers so that the customer state is a shared source of truth — not replicated per team.
• Biller gateway abstraction: Define a routing abstraction layer that decouples fulfillment from portal-specific integrations — standardizing how payment instructions flow to current and new types of billers
• Agentic contracts for fulfilment and identity: A unified CS agent architecture depends on clean, real-time customer state and fulfilment state from platform services. Define the platform data contracts and event streams that power agent-accessible customer context — making platform Services the source of truth for agentic tooling.
• Multi-Product & Multi-Vertical Platform Scale: Drive the architectural decisions that enable platform services to serve as a shared platform across Flex's current and future product lines. Partner with engineering and product leadership to define API contracts, ownership boundaries, and versioning strategies that reduce coupling between platform and vertical layers.
• Platform Observability & Reliability: Define SLA targets and error budgets per service, and drive the instrumentation required to make platform health a first-class product metric. Surface failures proactively rather than through CS ticket volume — and own the tooling and alerting spec in partnership with engineering.
• Stakeholder Alignment & Roadmap Communication: Act as the primary PM interface for engineering, CS operations, risk, and compliance on all platform services decisions. Translate business requirements from new verticals and product lines into engineering specs, prioritization frameworks, and roadmap trade-offs — and communicate platform dependencies clearly to leadership.

Qualifications:

• Experience: 5–8 years of product management experience, with at least 3 years owning platform, infrastructure, or payments products in a fintech or financial services environment.
• Technical Skills: Comfortable in architecture reviews, able to read a pull request, and fluent in data modeling, API design, and systems thinking. 
• Analytical Mindset: Ability to use data to identify platform failure patterns, prioritize technical investments by business impact, and define measurable SLA targets and error budgets for shared services.
• Platform PM Craft: Proven track record of shipping APIs or shared services consumed across multiple product teams, with clear ownership boundaries, versioned contracts, and minimal coupling to vertical product logic.
• Leadership & Collaboration: Strong cross-functional operator — able to hold a technical conversation with an engineer, a prioritization conversation with a product leader, and a risk conversation with compliance or legal, all in the same day.
• Communication: Exceptional written communication. Able to translate ambiguous business requirements into precise engineering specs, and distill complex platform trade-offs into clear roadmap decisions for leadership.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $216,000—$270,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

As a Staff Data Scientist, reporting to our Director of Analytics, you will play a critical strategic role in shaping Flex's future by guiding key analytics projects across our Customer Support, Finance, Go-To-Market, Marketing, Product, and Strategy teams. You will champion truth seeking across the business, working to bring clarity to some of Flex’s most challenging and complex areas. Through your technical expertise and mastery of data-led story telling, you improve our understanding of the business and where we can make improvements. The ideal candidate for this role is intensely curious, holds themselves to a high analytical bar, while simultaneously balancing analytical rigor with speed and ultimate business impact.

We currently have multiple roles open across Flex Analytics and are prioritizing analyst support for Product, Partnerships and GTM domains.

What you’ll do

• Improve our understanding of key Flex domains by creating scalable frameworks that connect dots across the business into easily interpretable outputs
• Proactively and effectively root cause data and performance issues across the business in order to ensure continued strong performance
• Create and improve dashboards, visualizations, and automations that help us scale analytics across Flex
• Work to establish clear causal links between actions and outcomes through experimentation and other relevant methods, where applicable
• Combine data and strategy - being that bridge between what the data is telling us and the implications for strategic priorities within different areas of the business
• Champion best practices, precise and consistent terminology, and robust documentation within Analytics and more broadly across the organization

Key qualifications

• 5+ years of experience using analytical and statistical methods to support and drive critical business outcomes
• Expert communicator who can break down complex technical concepts into simple business vernacular
• Experience across a variety of analytical domains that allow you to bring unique perspectives to solving hard problems
• Demonstrated success driving business strategy and outcomes from an analytics lens
• Advanced experience with SQL, business intelligence tools (e.g., Tableau, Mode, Looker, etc.)
• Experience with ETL processes, especially utilizing dbt and Snowflake
• Track record of using quantitative, analytical, and problem-solving skills to drive decisions
• Biased for action - knows when to not let perfect be the enemy of good enough, while also can effectively highlight the tradeoffs/risks of moving too quickly too soon
• Strong ownership mindset with a deep natural curiosity to dive into the details and understand how systems work

This role is hybrid with on-site expectations of 3 days per week in our New York Headquarters. 
We also have offices in the Bay Area and Salt Lake City

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $155,000—$194,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

The Role

We are looking for an Associate Director, Third-Party Risk Management (TPRM) to own the TPRM pillar at Flex. This is not a program management role. It is a pillar ownership role: you set the risk posture, define the operating model, and are accountable for outcomes across a vendor population that touches every part of the business.

You will lead a small team, establish the direction for how Flex evaluates and monitors third-party risk, and make the calls on where speed and rigor need to be balanced. You will design AI-enabled workflows that scale the team's capacity without sacrificing auditability or regulatory defensibility. And you will hold Flex's third-party risk position across the organization, shaping decisions in Product, Engineering, Finance, and Procurement rather than responding to requests from them.

This role is right for someone who has owned TPRM at a mature, regulated institution and also built something from the ground up at a high-growth fintech. Someone comfortable with ambiguity, confident in their risk judgment, and ready to be handed the reins.

What You’ll Do

1. Own Flex's third-party risk posture end-to-end: set the strategy, define the operating model, and be accountable for outcomes across the full vendor population
2. Establish and maintain the policies, standards, and governance framework that underpin TPRM across the organization
3. Make risk-based decisions on vendor approvals, exceptions, and escalations, including explicit tradeoffs between speed and risk exposure, and defend those positions to senior leadership and regulators
4. Architect scalable intake, tiering, due diligence, and monitoring workflows, designing AI-enabled automation where it improves speed and consistency without removing human judgment from consequential decisions
5. Build signal-driven monitoring systems that surface vendor risk in real time (financial distress, security incidents, operational failures) rather than relying on calendar-based review cycles
6. Design and own AI workflows for high-volume tasks like SOC report analysis, questionnaire scoring, and exception tracking, with clear auditability and human-in-the-loop checkpoints throughout
7. Drive risk alignment across Product, Engineering, Finance, and Procurement, shaping vendor strategy and sourcing decisions upstream rather than reviewing them after the fact
8. Serve as Flex's authoritative voice on third-party risk in regulatory exams, audits, and customer due diligence requests
9. Own the reporting framework that gives senior leadership real-time, decision-relevant visibility into third-party risk posture
10. Proactively identify emerging third-party risks across new vendor categories, evolving threat landscapes, and regulatory developments, and evolve controls before they become issues
11. Help mentor and develop more junior team members as the program and team scale

What We’re Looking For

• 7+ years of experience in third-party risk, vendor risk, or a closely related risk and compliance discipline
• Experience at both a large, regulated institution with a mature risk function and a high-growth, venture-backed fintech or technology company
• Demonstrated track record of making and defending risk-based decisions under ambiguity, including explicit speed-vs-risk tradeoffs
• Experience designing AI-enabled workflows for risk or compliance use cases, with a clear point of view on where automation helps and where human oversight is non-negotiable
• Strong working knowledge of vendor risk domains: security, privacy, operational, financial, and regulatory
• Proven ability to influence across Product, Engineering, and Finance, not just within a compliance or risk silo
• Strong communication skills; able to translate complex risk positions into clear recommendations for executive and board-level audiences
• Comfort with data; SQL experience or the ability to query and analyze data independently is a strong plus
• Experience supporting or leading regulatory exams in a financial services or fintech environment

Nice to Have

• Experience building a TPRM program from scratch at a high-growth company
• Familiarity with GRC platforms and common TPRM tooling
• Working knowledge of relevant frameworks and standards (SOC 2, ISO 27001, NIST, PCI, etc.)
• Prior people management or team lead experience

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $176,000—$220,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is rewriting the rules of rent payment, and our CS Tools & Technology team is at the center of making that experience seamless for every renter we serve. As a Technical Program Manager on the CS Tools & Technology team, you'll report directly to the Director of CS Tools & Technology and own the systems, programs, and integrations that power Flex's customer support operations — from Zendesk and automation pipelines to custom-built internal tools and cross-functional integrations.

This is not a traditional TPM role. While you'll own program delivery, backlog prioritization, and roadmap execution, this role requires deep, hands-on involvement in designing, building, and operating solutions across our CS Tools & Technology stack. You'll operate as a builder-operator: someone equally comfortable presenting a strategic roadmap to senior leadership and then personally diving into Zendesk workflows, APIs, or automation logic to bring that roadmap to life. The ability to move fluidly between strategy, technical execution, and operational detail — without losing momentum in any layer — is what sets this role apart.

Success here means you're the connective tissue between CS, Product, Engineering, Finance, and BPO partners — translating operational pain points into scalable technical solutions, keeping complex workstreams moving, and ensuring our CS Tools & Technology stack grows with the business. If you thrive at the intersection of strategy, execution, and technical craft, this role was built for you.

What You'll Do

• Own and manage the team's backlog, sprint planning, and prioritization across all active workstreams, driving end-to-end delivery of large-scale initiatives such as tool migrations, live chat, telephony, and internal tooling
• Translate business needs and operational pain points into clear functional specifications, user stories, and acceptance criteria — then personally configure, integrate, or guide development of those solutions hands-on
• Lead UAT planning to ensure solutions meet real-world operational needs before launch, and document systems, workflows, and integrations to support long-term scalability and knowledge transfer
• Configure and administer CS platforms — primarily Zendesk — including triggers, automations, routing logic, SLA management, and agent workspace design
• Design and implement integrations using APIs, webhooks, and automation tools such as Zapier, scoping technical feasibility and maintaining scalable pipelines
• Own CS operational dashboards and reporting, partnering with CS leadership to define KPIs, surface insights, and drive data-informed decisions
• Leverage AI-assisted development tools (e.g., Claude, GitHub Copilot) to build or guide custom solutions, and champion AI-enabled workflows across the team
• Produce executive-ready outputs — roadmaps, status updates, project briefs, and post-implementation reviews — while identifying risks and unblocking dependencies across cross-functional teams

What You'll Bring

• 4–7 years of experience in technical program management, business systems, or support technology with a track record of increasing ownership and end-to-end delivery
• Proven builder-operator mindset: the ability to own program delivery while also executing hands-on within systems, integrations, and automation logic
• Deep hands-on experience with Zendesk administration, including workflow design, routing logic, SLA management, and troubleshooting
• Practical experience with APIs, webhooks, and automation tools (Zapier or equivalent) for system integration and workflow automation
• Demonstrated use of AI-assisted development tools to build or guide custom solutions — this is an expectation of the role, not a nice-to-have
• Strong written and verbal communication skills, including experience producing executive-facing materials such as roadmaps, status updates, and project briefs
• Ability to operate independently across multiple concurrent workstreams in a fast-moving, high-growth environment
• Experience collaborating cross-functionally with teams such as Product, Engineering, Finance, and external BPO partners

Nice to Have

• Experience in FinTech or high-growth consumer tech environments
• Familiarity with BPO operations and multi-partner support models
• Exposure to WFM tools (e.g., Tymeshift, Assembled), Salesforce, or similar platforms
• SQL or data querying experience

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/SF), the base salary pay range for this role is $108,000—$135,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role 

Flex is building out its New Verticals partner marketing function to support emerging product lines beyond Core Rent. This is an early, high-impact role — you will be one of the first dedicated partner marketers supporting New Verticals, working directly with a small team and reporting to the Vice President of Partner Marketing. You'll own marketing programs, sales and partner enablement, and co-marketing execution to help partners in new verticals launch Flex for their customers and drive adoption. This role is ideal for a builder: someone energized by ambiguity, comfortable without a playbook, and excited to define what great partner marketing looks like at the ground floor.

What you'll do

• Build and execute co-marketing programs with New Verticals partners, from program design through asset production and distribution
• Develop partner enablement materials (pitch decks, one-pagers, training content) that help our New Verticals sales teams prospect, win, and launch new partners and deepen engagement with existing partners 
• Own the New Verticals partner marketing program roadmap: track what's in flight, what's performing, and what's next, and maintain a regular reporting cadence so stakeholders always have a clear picture of program impact
• Manage partner-facing go-to-market for New Verticals product launches: translate product capabilities into partner messaging frameworks, launch materials, and activation plans that give PMC teams what they need to drive adoption
• Build relationships with marketing contacts at New Verticals partners to surface co-marketing opportunities and deepen engagement
• Coordinate with the Events Marketing Manager on partner-facing events, including pre/post-event communications and follow-up programs
• Analyze program performance across co-marketing, enablement, and channel initiatives; build dashboards, surface insights, and use data to inform what to double down on and what to cut
• Instrument programs with UTMs, tracking links, and CRM tagging in Salesforce so results are always attributable

What you'll bring

• 3-5 years in B2B partner marketing, channel marketing, or field marketing, ideally at a growth-stage technology company
• Proven experience building sales enablement and co-marketing programs with and for external partners, including asset creation, end-to-end campaign management, and measurement
• Proficiency with Salesforce and HubSpot: you can tag campaigns, build reports, set up nurture sequences, and use both tools to connect marketing activity to pipeline outcomes
• Track record of attributing marketing activity to revenue or pipeline outcomes; you care about whether programs actually work
• Comfort operating in a startup or early-function environment; you've built things from scratch and know what that requires
• Strong written communicator who can produce a concise partner brief, a compelling email, and a crisp executive summary
• Curiosity about the competitive landscape; you research how the market works, synthesize partner feedback, and translate insights into smarter program decisions
• Experience & eagerness using AI thoughtfully and strategically in your day-to-day work 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

We’re looking for a strategic, collaborative, and data-driven leader to build and scale our Revenue Enablement function. As the Senior Manager of Revenue Enablement, you’ll be responsible for empowering our global go-to-market (GTM) teams, including Sales across multiple industry verticals, Partner Success, and Business Development, to perform at their highest potential. This role sits at the intersection of strategy, learning, and operations, ensuring our teams have the knowledge, tools, and confidence to deliver consistent, high-impact experiences for our partners. You’ll design programs that align with business goals, drive measurable outcomes, and foster a culture of continuous improvement and shared success.

This role reports to the Director of Revenue Enablement and works in close partnership with leaders across Revenue, Marketing, and Product.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters, 2 Days in SF and Salt Lake City office. For candidates outside of these areas, you may be eligible for our relocation assistance program.

What you’ll do

• Define and execute the Revenue Enablement strategy aligned to business goals, sales objectives, and customer outcomes, balancing long-term vision with agile delivery.
• Partner across the Revenue organization to identify performance gaps, prioritize needs, and design programs that improve efficiency, conversion, and customer satisfaction.
• Build scalable enablement programs covering onboarding, continuous learning, sales methodologies, product readiness, and leadership development for client-facing managers.
• Leverage data and analytics to measure impact, connecting enablement efforts directly to business KPIs such as ramp time, win rate, and retention.
• Champion technology adoption, ensuring our enablement stack (CRM and other sales/lead tools, content management, conversational intelligence, LMS) is fully utilized to drive productivity and insight.
• Ensures product and process launches are consistently adoption-ready.
• Facilitate cross-functional alignment, ensuring consistent messaging, efficient GTM execution, and readiness across all customer touchpoints.

Key qualifications

• 8+ years of progressive experience in Revenue, Sales, or GTM Enablement, with at least 3+ years in a leadership role (team management and strategic program ownership).
• Proven success building, scaling, and measuring enablement programs in a high-growth environment.
• Deep understanding of modern sales methodologies and the end-to-end customer journey.
• Strong analytical and operational mindset, able to interpret performance data, generate insights, and translate them into action.
• Expert-level knowledge of enablement and Revenue tools (Salesforce, HubSpot, Gong, etc.).
• Exceptional facilitation, storytelling, and communication skills; able to engage executive audiences and front-line teams alike.
• Demonstrated ability to lead through influence, partnering across functions to align on goals, resolve challenges, and drive execution.

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate's starting pay will be commensurate with their experience, qualifications, and Flex's internal leveling guidelines and benchmarks.

• Tier A (NYC/SF/Seattle): $172,000-$215,000 USD
• Tier B (Austin, Washington D.C., Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta): $154,800-$193,500 USD
• Tier C (SLC/All Other States): $146,200-$182,750 USD

About the Role

We are seeking a strategic and results-driven leader to join our growing finance team as Director, Corporate Accounting, owning core accounting operations for corporate accounting while also overseeing our accounts payable function. In this high-impact role, you will be responsible for optimizing current accounting and financial reporting processes and building, developing and empowering a high-performing team that can scale with Flex’s next phase of growth. You will design and manage well-controlled, efficient accounting processes, leveraging technology and automation to drive operational excellence. The ideal candidate has a deep, practical knowledge of US GAAP, strong business acumen, and a strategic, big-picture perspective. We’re looking for a hands-on leader who embodies resilience, ownership, and exceptional judgment, and who can navigate comfortably in a fast-paced, high-growth tech environment. This position will report to the VP, Controller and will be located in our New York headquarters on a hybrid basis.

What you'll do

• Manage all aspects of the month-end close as it pertains to core financial statement areas including: cash, fixed assets, leasing, AP and accrued expenses, contingencies, payroll and stock-based compensation, capitalized software, debt and equity.
• Drive improvements in the month-end close process while ensuring accuracy and timeliness, including formalization of balance sheet reconciliations, enhanced level of documentation and review, and close management tooling
• Partner closely with various operational functions, ensuring that business needs are met while ensuring efficiency and accuracy of accounting in accordance with US GAAP.
• Understand, develop and enforce accounting policies and conclusions in accordance with GAAP guidance, educating both team members and other stakeholders on accounting considerations and outcomes.
• Act as a key strategic partner in the selection, design and implementation of the company’s future ERP system and broader financial systems roadmap with Controller and other stakeholders
• Work closely with Strategic Finance and other teams to provide key financial information and metrics, and leverage your experience and knowledge to help optimize current COA and reporting structures. 
• Ensure strong internal controls and make recommendations to improve financial operations to drive best practices. Train staff on internal controls/SOX readiness, taking a hands-on approach to design new or enhance existing controls. 
• Partner closely with the treasury team and technology partners to drive a robust and scalable cash reconciliation and reporting process.
• Oversee the Accounts Payable function, supervising day-to-day operations to ensure timely, accurate and compliant invoice processing, while also driving best practices and process automation leveraging technology. 
• Act as a key team leader to foster growth and innovation mindset and continuously work to build, lead and mentor a strong team in a fast-paced and dynamic environment. 
• Anticipate changes required in order to support the business with efficient and scalable processes.

Key Qualifications

• Bachelor’s degree in Accounting, Finance, or related field
• Active CPA license in good standing
• 10+ years of relevant accounting experience in a similar accounting operations leadership/management position, preferably in a public company. Prior Big 4 experience is highly preferred. 
• Prior experience in fintech, financial services, or a regulated industry is preferred, particularly within a high-growth environment.
• Must have strong understanding and application of US GAAP, with specialization in corporate accounting areas including contingencies (ASC 450), leasing (ASC 842), debt (ASC 470) share-based compensation (ASC 718), capitalized software (ASC 350-40).
• Systems - experience with ERP implementation, including design and implementation of record-to-report and procure-to-pay modules
• Strong understanding of AP and T&E systems, including prior implementation experience, is highly preferred (Ramp, Bill.com, or similar)
• Internal Controls - strong knowledge and experience in designing, implementing and operating internal controls within FSCP and PTP process; prior SOX experience strongly preferred
• Prior experience directly managing AP function is preferred; robust knowledge of AP processes and best practices is essential. 
• Must be comfortable and have experience functioning in a fast-paced, high growth environment with ambiguity and changing priorities. Must be able to be nimble and pivot quickly/easily.
• Proven track record of effective communication at all levels of the organization, with a high level of self-awareness and humility, and excellent collaboration skills
• Must be a highly organized, detail-oriented self-starter with the ability to work independently and also collaborate with cross-functional teams; comfortable rolling up sleeves and directly executing work as a preparer as needed
• Strong problem-solving skills, including ability to proactively identify and prevent potential problems, and collaborate with others to resolve effectively
• Ability to work well under pressure and appropriately prioritize responsibilities. Demonstrate strong leadership/mentorship across the Accounting team. 

This role will be a hybrid opportunity, 3 days in the office in our NYC location.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC), the base salary pay range for this role is $200,000—$220,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the role 

Flex is building out its New Verticals partner marketing function to support emerging product lines beyond Core Rent. This is an early, high-impact role — you will be one of the first dedicated partner marketers supporting New Verticals, working directly with a small team and reporting to the Vice President of Partner Marketing. You'll own marketing programs, sales and partner enablement, and co-marketing execution to help partners in new verticals launch Flex for their customers and drive adoption.This role is ideal for a builder: someone energized by ambiguity, comfortable without a playbook, and excited to define what great partner marketing looks like at the ground floor.

What you'll do

• Build and execute co-marketing programs with New Verticals partners, from program design through asset production and distribution
• Develop partner enablement materials (pitch decks, one-pagers, training content) that help our New Verticals sales teams prospect, win, and launch new partners and deepen engagement with existing partners 
• Own the New Verticals partner marketing program roadmap: track what's in flight, what's performing, and what's next, and maintain a regular reporting cadence so stakeholders always have a clear picture of program impact
• Manage partner-facing go-to-market for New Verticals product launches: translate product capabilities into partner messaging frameworks, launch materials, and activation plans that give PMC teams what they need to drive adoption
• Build relationships with marketing contacts at New Verticals partners to surface co-marketing opportunities and deepen engagement
• Coordinate with the Events Marketing Manager on partner-facing events, including pre/post-event communications and follow-up programs
• Analyze program performance across co-marketing, enablement, and channel initiatives; build dashboards, surface insights, and use data to inform what to double down on and what to cut
• Instrument programs with UTMs, tracking links, and CRM tagging in Salesforce so results are always attributable

What you'll bring

• 3-5 years in B2B partner marketing, channel marketing, or field marketing, ideally at a growth-stage technology company
• Proven experience building sales enablement and co-marketing programs with and for external partners, including asset creation, end-to-end campaign management, and measurement
• Proficiency with Salesforce and HubSpot: you can tag campaigns, build reports, set up nurture sequences, and use both tools to connect marketing activity to pipeline outcomes
• Track record of attributing marketing activity to revenue or pipeline outcomes; you care about whether programs actually work
• Comfort operating in a startup or early-function environment; you've built things from scratch and know what that requires
• Strong written communicator who can produce a concise partner brief, a compelling email, and a crisp executive summary
• Curiosity about the competitive landscape; you research how the market works, synthesize partner feedback, and translate insights into smarter program decisions
• Experience & eagerness using AI thoughtfully and strategically in your day-to-day work 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is seeking a tenacious, results-driven VP of Account Management to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

What you’ll do

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize partnership value
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key qualifications

• 15+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Capable of developing scalable processes that create predictable and measurable outcomes
• Self-motivated, with a relentless drive to deliver measurable business impact

Compensation

About the Role

We’re looking for a Senior Director, Business Development (New Verticals) who lives for the hunt — a strategic seller who knows how to open doors, build conviction, and close complex platform deals that move the needle. You’ll take Flex’s pay-over-time platform into new industries and build the partnerships that define our next wave of growth.

This is a high-impact, outward-facing role where performance is measured in deals closed and markets won. Reporting to the VP of Strategic Partnerships, you’ll own the full sales motion — from pipeline creation and partner outreach to negotiation, launch, and revenue scale. You’ll target major payment platforms and vertical SaaS providers across insurance, utilities, telecom, auto, and healthcare, collaborating with GTM and Sales leadership to drive measurable adoption and sustained growth.

What You’ll Do

• Originate and Build New Partnerships. Proactively source, qualify, and pursue aggregator and platform partnership opportunities that unlock scalable access to new industries. Drive outbound prospecting, relationship development, and creative deal sourcing to build a healthy, high-value pipeline.
• Structure and Close Complex Deals. Lead the full lifecycle of strategic negotiations—including commercial terms, pricing, exclusivity, and go-to-market commitments—working cross-functionally with Legal and Finance to finalize agreements that drive material business impact.
• Develop Market Entry & GTM Strategies. Define Flex’s entry strategy for new payment categories, identifying where platform integration creates the most leverage. Translate market insights into actionable go-to-market plans and partnership roadmaps.
• Enable Scalable Distribution Through Platforms. Secure one-to-many integrations with partners that aggregate large populations of billers or consumers, enabling efficient, repeatable distribution through a single technical deployment.
• Align with GTM and Sales Teams. Partner with New Vertical GTM leadership and Sales team members to coordinate joint pipeline management, co-selling efforts, and downstream activation across Flex’s key verticals.
• Launch and Operationalize Partnerships. Work hand-in-hand with Product, Engineering, and Marketing to ensure seamless partner onboarding, technical deployment, and post-launch optimization.
• Feed Market Insights Back to Product. Provide structured market feedback to Product and Engineering teams to shape integration strategy, API roadmap, and partner tooling—ensuring Flex’s solutions remain competitive and scalable.

Key Qualifications

• 10+ years in business development, strategic partnerships, or enterprise sales within FinTech, Payments, or SaaS.
• Proven hunter DNA — demonstrated success in origination-heavy roles where you personally sourced and closed complex, first-of-kind deals.
• Strong experience working with aggregators or platform-based partnerships, ideally involving one-to-many distribution models.
• Full-cycle deal ownership — from outbound prospecting through contracting, launch, and scaling.
• Skilled communicator with executive presence, commercial fluency, and negotiation expertise.
• Operates with urgency, adaptability, and strategic judgment in fast-changing, high-growth environments.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the on-target earning (OTE) pay range for this role is $280,000 - $360,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is entering a new phase of growth and is hiring an Integrated Marketing Manager to own the operating system of our Brand & Reputation function. Reporting to the Head of Brand & Reputation, you’ll be the day-to-day driver of brand execution, translating strategy into high-quality, on-brand work that makes an impact.

You’ll play a central role in launching Flex’s new verbal and visual identity, building the systems that make it scalable while strengthening how we show up across reputation channels. This is a hands-on role for someone with strong creative instincts, operational discipline, and a bias toward action.

If you’re excited by the opportunity to help build a brand at scale, this role offers meaningful ownership and visibility from day one.

This is a hybrid position with on-site expectations of 2-3 days per week in our New York, San Francisco, or Salt Lake City headquarters. For candidates outside of the NY/NJ/SF/SLC area, you may be eligible for our relocation assistance program.

What you’ll do

• Lead day-to-day implementation of Flex’s rebrand, partnering with cross-functional teams and agency partners to ensure seamless rollout across channels
• Drive cross-functional campaign execution and brand activations, aligning stakeholders and ensuring outputs meet brand and compliance standards
• Build and maintain brand governance systems, including guidelines, templates, AI tools, and a well-organized asset library, that empower teams to produce high-quality, on-brand work efficiently
• Design and operationalize Flex’s reputation management system across reviews, social platforms, and external forums, including monitoring automation, escalation frameworks, and internal feedback loops
• Track and report on brand and reputation KPIs, synthesizing qualitative themes and quantitative metrics to inform priorities and demonstrate progress
• Design and refine AI-supported workflows that increase speed and consistency while preserving brand integrity and regulatory guardrails

Key qualifications

• 5–7 years of experience in brand, integrated marketing, or cross-functional marketing roles within high-growth environments
• Proven track record managing complex, multi-stakeholder initiatives with tight timelines
• Experience operating in regulated industries (fintech strongly preferred) with exposure to legal and compliance review processes
• Strong creative judgment across copy and design with the ability to deliver clear, actionable feedback that elevates work from good to great
• Exceptional project management discipline; you bring structure, clarity, and momentum to ambiguous environments
• Fluent in modern AI tools and actively exploring workflow automation; comfortable coaching and calibrating AI outputs for quality and accuracy
• High-agency operator who moves quickly, works independently, and takes ownership through completion

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

We are seeking a seasoned, entrepreneurial product leader to serve as the Head of Product for a new venture we are building. This is a pivotal, high-visibility leadership role critical to the future of Flex and we are looking for a leader with a rare combination of strategic vision, entrepreneurial grit, and proven team leadership.

Reporting to the CPO and working in a close partnership with the General Manager of this new venture, you will be the single-threaded owner for the entire product function of this new business. You will have the unique opportunity to build a new product portfolio from 0-to-1, with the autonomy of a startup and the resources of an established market leader.

This is not an optimization role. You are not inheriting a mature product. You will be responsible for navigating extreme ambiguity, leading a team to find product-market fit, and establishing Flex's next major revenue stream. You will be the GM's key partner in shaping the business, and you will be accountable for translating a high-level vision into a tangible, successful product.

Core Responsibilities

• Venture & Portfolio Strategy: Partner directly with the GM to define the multi-year business and product strategy for new ventures. Develop and manage the investment thesis, incubation framework, and portfolio strategy for new product initiatives.
• Team Leadership & Development: Build, lead, and mentor a high-performing, dedicated team of senior product managers. Foster a culture of rapid experimentation, deep customer discovery, and high accountability.
• Product Vision & Execution (0-to-1): Own the product lifecycle from concept to launch and scale. Translate ambiguous, high-level strategic concepts into a coherent product vision, a lean MVP, and a prioritized, metrics-driven roadmap.
• Discovery & Validation Framework: Establish and lead the process for continuous customer discovery, rapid prototyping, and market validation. Ensure the team is relentlessly focused on solving the right problems and validating assumptions before scaling.
• Executive Partnership & Communication: Serve as the primary product evangelist and leader for the New Ventures division. You will be responsible for communicating the product strategy, roadmap, progress, and risks effectively to the executive team and other senior stakeholders.
• Business Ownership: Define and own the key product metrics for the new venture. You will hold a high degree of accountability for achieving product-market fit and early commercial targets, demonstrating a strong P&L orientation.

Qualifications

• Extensive Leadership Experience: 10+ years in product management, with at least 4-5 years in a leadership role (Director or Sr. Director) managing other product managers.
• Definitive 0-to-1 Track Record: You must have a clear, demonstrable history of leading a product organization to build and launch net-new (0-to-1) products into the market. You must be able to articulate the framework you used to navigate from ambiguity to a shipped product.
• Proven Scaling Experience: Experience scaling a product from its initial concept (MVP) to a validated, growing business line (e.g., $XM in ARR, X-thousand users).
• Strong Business & Commercial Acumen: Deep experience building business cases, analyzing market opportunities, and aligning product strategy directly with financial goals. P&L-awareness or direct P&L influence is strongly preferred.
• Exceptional Executive Presence: Proven ability to communicate and influence at the highest levels. You must have experience presenting complex strategies, trade-offs, and results to C-level leadership.
• Talent Magnet: A demonstrated ability to hire, manage, and develop senior-level product talent.
• Thrives in Ambiguity: You are comfortable and effective operating with a high degree of autonomy in a fast-paced environment. 

Bonus Qualifications:

• Previous experience as a founder or co-founder.
• Experience in an innovation lab, new ventures group, or "startup-within-a-company" environment.
• Experience in FinTech or PropTech

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $288,000—$360,000 USD 

• Tier 2(Austin, Washington D.C. Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta : $259,200—$324,000 USD 

• Tier 3 (SLC/All Other States): $244,800—$306,000 USD

About the Role

As VP of Sales, New Verticals, you will own the strategy, execution, team, and revenue results for Flex's expansion into utilities, insurance, and broadband — three large, underserved markets where consumers deserve the same payment flexibility Flex pioneered in rent.

Reporting to the Head of Strategic Partnerships (New Verticals), you will build and lead a high-performing sales team from the ground up, define go-to-market strategy for each vertical, and personally drive the enterprise partnerships that will define Flex's next chapter. This is a zero-to-one opportunity: you'll be shaping market entry, not inheriting a playbook.

The ideal candidate is a hands-on sales leader who has sold payment or fintech solutions into these verticals — not someone who has worked within them. You know the buyers, the conferences, the ecosystem, and you have a track record of closing first-of-kind deals.

What You’ll Do

Strategy & Market Ownership

• Develop and own the go-to-market strategy for utilities, insurance, and broadband — defining ICP, target accounts, partnership models, and vertical-specific positioning.
• Shape Flex's market entry approach in each vertical, translating market insight into executable sales plans with clear milestones and revenue targets.
• Identify emerging trends, competitive dynamics, and new partnership opportunities to keep Flex ahead of the market.
• Serve as the internal voice of each vertical — bringing customer and market feedback to Product, Marketing, and Leadership to influence roadmap and GTM strategy.

Team Building & Leadership

• Build and lead a high-performing vertical sales team — recruiting, onboarding, coaching, and retaining top talent across all three verticals.
• Define team structure, roles, and coverage models as the business scales; grow headcount in line with pipeline opportunity and revenue performance.
• Foster a culture of accountability, urgency, and collaboration; create an environment where reps are developed and top performers are retained.
• Partner with HR and recruiting to identify and close exceptional sales talent with deep vertical expertise.

Pipeline & Revenue Execution

• Own and drive the full sales cycle for enterprise partnerships — from prospecting and qualification through negotiation, close, and launch.
• Build and maintain a rigorous, data-driven pipeline; use CRM tools (Salesforce) to improve forecast accuracy, pipeline visibility, and deal velocity.
• Lead complex, multi-stakeholder deal negotiations involving legal, economic, and technical terms within partnership agreements.
• Personally carry and close strategic accounts while coaching the team to do the same at scale.

Cross-Functional Partnership

• Collaborate with Product and Engineering to ensure Flex's embedded payment offering is properly positioned and technically deployable within each vertical.
• Partner with Marketing to develop vertical-specific content, campaigns, and event presence that supports pipeline generation.
• Work with Partner Success to ensure seamless onboarding and long-term health of closed partnerships.
• Represent Flex at key industry conferences (e.g., EUCI, Xchange, NAIC) to build brand visibility, source pipeline, and establish thought leadership.

Key Qualifications

• 12+ years of experience in enterprise sales, strategic partnerships, or business development within FinTech or payments — with a demonstrated focus on new market entry.
• Proven track record selling payment solutions into utilities, insurance, and/or broadband — not working within these industries, but selling to them.
• Experience building and managing high-performing sales teams in a growth-stage or early-stage environment; you know how to hire, ramp, and develop sellers.
• Deep understanding of the buyer landscape across target verticals: who the decision-makers are, how they evaluate vendors, and what drives urgency.
• Demonstrated ability to close first-of-kind, complex enterprise deals involving novel product offerings and multi-party negotiations.
• Strong financial and legal acumen — comfortable building deal models, structuring partnership economics, and negotiating contract terms.
• Exceptional communication and executive presence; able to build trust with C-level stakeholders at prospective partner organizations.
• Comfortable with ambiguity and rapid iteration — you build structure, don't wait for it.
• High proficiency with Salesforce and data-driven sales methodologies; strong forecasting and pipeline management discipline.
• Active presence at relevant industry conferences and associations is a strong signal of the right industry orientation.

Compensation

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $400,000 - $500,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.