OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $160,000 - $200,000 base salary range + annual bonus

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $167,000 - $220,000 base salary range + annual bonus

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $185,000 - $231,000 base salary range + annual bonus

We’re hiring a Salesforce Administrator to help scale the operational backbone of the BuildOps GTM motion. Salesforce is the center of our go-to-market motion — and we need someone who can build, optimize, and evolve the platform at high speed while maintaining enterprise-grade quality and control.

This role requires deep Salesforce administration expertise and strong Quote-to-Cash (QTC) experience, including hands-on familiarity with Salesforce CPQ and downstream revenue workflows involving RCA, ARM, or similar revenue accounting tools.

If you thrive in fast-paced environments, enjoy solving complex GTM process challenges, and consistently deliver fast + thorough outcomes, you’ll excel here.

What You’ll Do

Optimize and Scale Salesforce

• Administer and optimize Salesforce across Sales, Marketing, Customer Success, and Finance
• Build and maintain scalable automation using Flows, validation rules, approval processes, and custom objects
• Drive clean, scalable architecture that supports rapid growth and evolving business needs
• Manage user access, roles, profiles, permission sets, and governance best practices
• Lead deployments, release cycles, sandbox strategy, QA, UAT coordination, and change management
• Maintain documentation and system standards while moving fast
• Ensure data cleanliness and enforce process compliance through smart controls and automation

Drive Quote-to-Cash Execution

• Own Salesforce CPQ configuration: products, bundles, pricing, discounting, approvals, renewals, amendments, and contracting workflows
• Build and optimize end-to-end Quote-to-Cash processes (Opportunity → Quote → Contract → Billing → Revenue)
• Partner with Finance to ensure clean revenue processes aligned with revenue recognition requirements
• Support integrations and workflows tied to RCA, ARM, and other revenue automation tools
• Continuously improve quoting speed, accuracy, and compliance through automation and smarter system design

Partner Across the Business

• Work closely with Sales leadership, Finance, Deal Desk, Customer Success, and GTM teams
• Translate evolving business requirements into system execution quickly and correctly
• Train users, improve adoption, and enforce best practices without slowing the business down

What We’re Looking For

Experience

• 5–7+ years of Salesforce Administrator experience (required)
• Proven success supporting high-growth SaaS GTM organizations
• Deep expertise in Salesforce CPQ (required)
• Strong experience supporting Quote-to-Cash workflows
• Experience operating in environments with frequent change, shifting priorities, and aggressive scaling goals

Certifications (Required)

• Salesforce Certified Administrator
• Salesforce Advanced Administrator
• Salesforce CPQ Specialist (strongly preferred / ideal)

Additional certifications (Platform App Builder, Sales Cloud Consultant, Revenue Cloud Consultant) are a plus.

Technical Skillset

• Expert-level Salesforce Flow experience (record-triggered, scheduled, screen flows)
• Strong understanding of Salesforce data architecture and object modeling
• Experience managing integrations and working alongside technical teams (APIs, middleware, ETL tools)

Additional Skillset

• Extreme Ownership: Takes responsibility for outcomes and drives work to completion without being chased.
• Bias for Action: Moves quickly in ambiguous environments while maintaining high quality.
• Strong Stakeholder Management: Partners effectively across Sales, Finance, CS, and Marketing and all other partner teams across the organization
• Team Player: Works well within a team environment alongside teammates and stakeholders
• Clear Communicator: Explains technical concepts in business terms and sets expectations proactively.
• Adaptable & Resilient: Thrives in fast-paced, frequently changing environments.
• High Standards: Cares deeply about data integrity, process discipline, and system performance.

Compensation: $120,000 to $160,000 base salary + performance bonus

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As a Strategic Account Executive, you will play a pivotal role in acquiring and expanding relationships with large enterprise organizations, including private equity (PE) firms and investment companies. Reporting directly to our VP of Sales, this senior-level position focuses on driving complex, high-value deals with top-tier companies in the construction industry and beyond.

What You’ll Do:

• Lead Complex Sales Cycles: Manage prospects from initial engagement to close, navigating multi-stakeholder enterprise deals with deal sizes of $1M+ ARR.
• Engage with High-Value Accounts: Build and deepen relationships with large enterprises and investment firms, driving strategic partnerships and revenue growth in the form of renewlas.
• Showcase BuildOps Value: Clearly articulate and demonstrate BuildOps' value proposition, focusing on ROI and transformative impact for large-scale organizations.
• Develop Account-Based Strategies: Partner with SDR, Sales Engineering, and other go-to-market teams to craft tailored strategies for high-potential accounts.
• Collaborate with PE and Investment Firms: Work closely with private equity and investment firms to uncover portfolio-wide opportunities and position BuildOps as a strategic partner.
• Drive Market Expertise: Stay informed about industry trends and the evolving needs of large commercial contractors, leveraging insights to create compelling narratives for prospects.
• Meet and Exceed Goals: Consistently achieve revenue targets while establishing BuildOps as a trusted advisor in the strategic space.
• Travel: You will be expected to travel 25% of the time to meet with customers

What We Look For:

• Senior Sales Experience: 6+ years of enterprise SaaS sales experience, with a track record of closing seven-figure deals.
• Complex Sales Expertise: Demonstrated success managing multi-stakeholder, high-value sales processes, preferably with Fortune 500 or investment-backed organizations.
• Industry Knowledge: Familiarity with the construction, HVAC, plumbing, or electrical contractor space is a significant advantage.
• PE and Investment Firm Experience: Experience working with private equity or investment firms is a major plus.
• Results-Driven: Proven ability to consistently exceed revenue targets of $1M+ ARR.
• Exceptional Communication: Strong verbal and written communication skills, with an ability to influence C-level executives and decision-makers.
• Technical Acumen: Comfortable leading technical demos and aligning solutions with customer challenges.

Who You Are:

• A strategic thinker who thrives in a fast-paced, high-growth startup environment.
• Passionate about solving complex problems and delivering exceptional customer outcomes.
• A self-starter who excels at selling transformational solutions and creating demand in untapped markets.
• Highly collaborative, resourceful, and driven by results.
• A team player with integrity, grit, and a commitment to excellence.

What We Offer:

• $290,000 - $320,000 OTE and competitive stock options
• Comprehensive Benefits: Including health, dental, and vision coverage.
• Unlimited Paid Time Off: Supporting work-life balance and flexibility.
• Remote Work Opportunity: With optional in-person collaboration in Los Angeles.
• Team Culture: Inclusive, supportive, and focused on mutual success.
• Growth Opportunity: Be part of a company transforming an industry and accelerating at an extraordinary pace.

About the Job

At BuildOps, we are building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we are reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration, and we look for those same qualities in every new hire.

As an Executive Social Media Associate, you will play a pivotal role in our Marketing and Brand team, owning our social presence across channels and turning our product vision and customer stories into compelling, executive level narratives. You will drive impact by elevating the BuildOps brand, growing and engaging our audiences, and shaping how prospects, customers, and industry leaders perceive us. Reporting to the Director of Brand, Content, & Comms, this role is ideal for someone who is hands on, data informed, and highly creative, and who is energized by building programs from the ground up in a fast moving, industry defining company.

What you will do

Executive content creation

• Develop and publish content across LinkedIn, Instagram, YouTube, X, and TikTok for the CEO and other executive team members.
• Ghostwrite posts and scripts that reflect each executive's authentic voice and point of view.
• Build and manage publishing calendars that align with business priorities, thought leadership themes, and key events.

Video production

• Plan, shoot, and edit short-form and long-form video content, from quick behind-the-scenes clips to structured thought leadership segments.
• Optimize video for each platform's format and algorithm, including Reels, Stories, Shorts, and TikTok.
• Own end-to-end production using tools such as CapCut, Premiere Pro, Final Cut, or Descript.

Voice capture and storytelling

• Conduct regular 1:1 sessions with executives to extract insights, anecdotes, and perspectives.
• Turn complex or technical ideas into clear, engaging narratives tailored to social platforms.
• Maintain and evolve voice guidelines so content remains consistent yet fresh across channels.

Multi-channel strategy

• Build and maintain a cross-platform content calendar that adapts messaging and format to the strengths of each channel.
• Tailor concepts so that what works on LinkedIn is appropriately adapted for TikTok, Instagram, YouTube, and X.
• Test new formats and approaches, then scale what performs best.

Community engagement

• Monitor and engage with comments, replies, and DMs on behalf of executives in a way that feels genuine and human.
• Build relationships with key followers, partners, creators, and industry voices.
• Identify opportunities to join relevant conversations in real time.

AI-native workflows

• Use AI tools (for example Claude, ChatGPT, Midjourney, Runway, CapCut, Descript) to accelerate ideation, drafting, editing, repurposing, and scheduling.
• Continuously experiment with new AI capabilities to increase output and quality.

Comms and campaign support

• Support broader executive communications, including event-related content, internal announcements, press and media preparation, and ad hoc messaging needs.
• Partner with the broader marketing and comms team to align executive content with company narratives and campaigns.

Trend monitoring and analytics

• Stay ahead of platform algorithm changes, emerging content formats, creator trends, and B2B social best practices, and proactively bring ideas to the table.
• Track engagement, follower growth, impressions, and content performance across platforms.
• Report on what is working, propose experiments, and iterate quickly based on data.

What we look for

• 1+ years of experience in social media management, executive content, digital marketing, or a related role (agency, in-house, or freelance).
• Ability to plan, shoot (including on a phone), and edit video content end-to-end using tools like CapCut, Premiere Pro, Final Cut, or Descript.
• Deep familiarity with LinkedIn, Instagram (Reels, Stories, Feed), YouTube (Shorts and long-form), X, and TikTok, based on active use, not just theory.
• Demonstrated experience ghostwriting in another person's voice for social platforms or executive communication.
• Proven use of AI tools in a creative workflow, including writing, editing, image generation, repurposing, and research.
• Understanding of how B2B audiences think, or a strong desire to learn, with bonus points for experience in SaaS, vertical software, construction tech, or the trades.
• Comfort working directly with senior executives and C-suite leaders in a fast-paced environment.
• Experience with social analytics platforms (for example Sprout Social, Hootsuite, or similar), or willingness to learn quickly.

Who you are

• You are a content-native operator who naturally thinks in formats, hooks, and story arcs.
• You use social platforms daily and have strong instincts for what makes people stop scrolling.
• You have a sharp creative eye for visual design, pacing, and sound, and you know how to make content feel professional without being stiff or overly corporate.
• You actively use AI tools to increase your speed and output, and you enjoy experimenting with new workflows.
• You have a strong bias for action, move quickly from idea to execution, and are comfortable iterating in public based on feedback and performance.
• You are highly organized, able to manage multiple executive personas and content streams at once without dropping details.
• You are curious, coachable, and excited to learn directly from executives and subject matter experts.

Compensation

• $65,000 - $85,000 base salary range + bonus

About the Job

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As the Manager, Data Architects – Professional Services, you’ll own the data architecture and migration strategy that underpins BuildOps implementations, reporting, and long-term customer success. You’ll lead a team of Data Architects responsible for data discoveries, migration plans and cutovers, reporting packages, and complex ETL projects—shaping how data flows across our most strategic customers.

What You’ll Do

• Lead, coach, and develop a high-performing team of Data Architects; own hiring, onboarding, performance, and career growth.
• Own the end-to-end data architecture for implementations, including core data models, source-system mapping patterns, and standards for staging, validation, and reporting.
• Define and maintain reference architectures and reusable playbooks for migration and reporting scenarios (e.g., ServiceTitan, SAMPro, QuickBooks, Intacct, NetSuite, Vista).
• Set strategy and standards for data discovery, mapping, transformation, validation, and cutover; enforce data quality thresholds for go-live.
• Partner with Implementation, Solutions Architecture, Integrations, and Product & Engineering to translate business/reporting needs into concrete data designs.
• Design and roll out SOPs, tools, and documentation that make data work scalable, predictable, and easy for the broader PS org to leverage.
• Own data delivery planning and capacity across implementations; track throughput, quality, and rework, and proactively flag risks and mitigation options.

What We Look For

Required

• 7+ years in data architecture, data engineering, or advanced analytics, including hands-on experience with data modeling, ETL/ELT, and BI/reporting.
• 3+ years managing data-focused teams (analysts, architects, engineers, or similar) with a track record of building high-performing teams.
• Strong practical experience with relational data modeling and multiple source systems (FSM, ERP, accounting, CRM, etc.).
• Proven success leading data migration or large-scale data initiatives in SaaS implementations or enterprise programs.
• Excellent communication and documentation skills; able to explain complex data concepts to non-technical stakeholders.
• Systems-thinking mindset with a bias toward pragmatic, repeatable solutions over one-off custom work.

Preferred

• Experience with commercial mechanical, electrical, plumbing, HVAC, or similar contracting businesses.
• Hands-on experience with accounting/ERP systems (e.g., QuickBooks, Sage Intacct, NetSuite, Vista, Spectrum).
• Familiarity with modern data tooling (SQL warehouses, ETL/ELT platforms, dbt, BI tools) and integration patterns.
• Experience in B2B SaaS, especially in Professional Services, implementations, or customer success.
• Experience building or contributing to internal tooling for data mapping, validation, or bulk operations.

Who You Are

• A people-first leader who can set clear strategy and dive into details when needed.
• Comfortable owning complex, cross-functional programs that touch implementations, integrations, and analytics.
• Pragmatic, structured, and focused on creating scalable patterns rather than bespoke solutions.
• A strong communicator who can align technical and non-technical stakeholders, even under pressure or tight timelines.

Compensation

• Raleigh: $138,000 - $172,000 base + annual bonus opportunity 
• Toronto: 107,000 - 134,000 CAD base + annual bonus opportunity 

BuildOps is the leading vertical AI platform for commercial specialty contractors. We combine field service, project management, scheduling, and finance in a single, modern cloud platform built specifically for the trades. Our mission is to power the operations behind the world’s most important buildings and infrastructure by giving contractors software that actually works the way they do.

We are an AI-native company and are investing deeply in intelligent automation across our product and our internal engineering tooling. You’ll be joining a team that moves quickly, holds a very high bar for quality, and cares deeply about the impact our work has on customers who keep the world running.

The Role:

As a Senior Backend Engineer, your primary focus will be building and enhancing the backend platform that powers BuildOps. You’ll work on a cross‑functional squad to design and implement scalable, reliable services and APIs that support our web, mobile, and integration experiences.

You’ll own projects end to end—from requirements and design through implementation, testing, deployment, and ongoing operation—while mentoring other engineers and helping to shape the technical direction of the team. You care deeply about quality, performance, and reliability, and you are excited to use AI tools to move faster and ship

What You'll Do:

• Build and maintain backend services and APIs (GraphQL and REST) using Node.js and TypeScript
• Design and evolve real-time, event-driven systems that power core BuildOps workflows
• Drive the full software development lifecycle: requirements, design docs, implementation, testing, deployment, and maintenance
• Write clean, well-tested, well-documented code with appropriate abstractions and automated tests
• Improve observability and reliability with the right metrics, logging, tracing, and alerting
• Profile and optimize services for latency, throughput, and cost efficiency.
• Use and help standardize AI-powered tools for code generation, refactoring, debugging, test creation, and analysis
• Collaborate closely with product, design, and other partners to translate business needs into technical solutions and tradeoffs
• Participate in and often lead technical design reviews, code reviews, and architecture discussions
• Mentor other engineers, share best practices, and help raise the overall bar for the team

What We Look For:

Must‑Have Skills

• 5+ years of professional experience in backend or full‑stack development, including 1–2+ years in a senior or lead capacity on large-scale applications
• Strong experience building distributed web applications and backend services (microservices or service‑oriented architectures)
• Deep hands-on experience with Node.js (preferably with TypeScript) in production environments
• Experience designing, building, and maintaining GraphQL (Apollo) and/or REST APIs
• Solid database design and modeling experience (SQL and/or NoSQL) and understanding of tradeoffs between different storage technologies
• Strong computer science fundamentals: data structures, algorithms, concurrency, and object‑oriented or typed design
• Proven experience using AI tools to enhance your development workflow (e.g., code generation, refactoring, debugging, test creation, or analysis), plus curiosity about emerging AI technologies
• Ability to take ownership of projects end to end and operate proactively in an ambiguous, fast‑paced environment
• Excellent communication and collaboration skills; you listen well, seek context, and explain technical decisions clearly

Nice To Have Skills

• BS or MS in Computer Science, Computer Engineering, or a related technical field
• Experience with:
• Event-driven architectures and messaging systems
• Cloud platforms (e.g., GCP, AWS, or similar)
• Containerization and orchestration (Docker, Kubernetes)
• Additional backend languages or ecosystems (e.g., Python) for services, automation, or data pipelines
• Experience with observability tooling (metrics, logging, tracing) and performance profiling in distributed systems
• Exposure to machine learning or data-driven systems

Why BuildOps:

• Mission-driven impact: Your work directly helps the contractors who build and maintain the commercial buildings we all rely on
• AI-native culture: We expect and support engineers to be power users of AI and automation, continually finding smarter, faster ways to build
• High‑caliber teammates: Work with experienced engineering, product, and design leaders who hold a high bar and care deeply about craft
• Ownership & growth: Real autonomy, clear expectations, and support to grow your scope and impact over time
• Collaborative environment: We operate with an “all for one” mindset—cross‑functional teams work together to solve problems and win as a company

Compensation:

• $168,000 - $210,000 base salary range + annual bonus

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

As Implementation Engagement Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. This position will lead a coordinated team that works with BuildOps’s strategic accounts, predominantly private-equity backed customers.  These customers represent a key strategy in the continued growth of BuildOps so developing and growing these partnerships is an essential part of the company’s ongoing success.  In addition to the qualifications below, the ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is willing to go above and beyond to help customers succeed on our platform.

What We Look For:

• 5+ years of proven leadership and project management skills, with experience building, mentoring, and scaling project teams for enterprise or strategic customers.
• Experience building customer facing processes and best practices to ensure successful integrations and adoption of software solutions.
• Exceptional people skills: empathetic, adaptable, confident, and skilled in building trust across diverse personalities and customer stakeholders.
• Strategic thinker with strong analytical and problem-solving abilities.
• Deep expertise in managing complex customer relationships and fostering partnerships, including delivering executive business reviews to C-level contacts.
• Customer advocate that ensures customer needs are met and they receive the maximum value from the platform.
• Proactive individual who anticipates customer needs and executes quickly.
• Highly organized with impeccable attention to detail and the ability to prioritize in a dynamic environment.
• Proficiency with project management  tools like GuideCX, Salesforce, and a data-driven approach to decision-making.
• Familiarity with accounting ERP systems (e.g., QuickBooks, Sage, Viewpoint) or the commercial contractor industry is a strong plus.

Willingness to travel up to 25% to support on-site implementations and customer engagement.Bachelor’s degree (B.A. or B.S.) preferred; startup experience is a plus.

What You’ll Do:

• Act as the primary point of contact for clients, building strong relationships and understanding their needs and expectations.
• Act as a bridge between clients and internal teams, facilitating communication, resolving issues, and ensuring alignment on project goals.  
• Oversee the implementation and/or integration of BuildOps solutions, ensuring projects stay on track.
• Discover and overcome any product or workflow challenges to ensure Go-Live date timelines are met.
• Act as a strategic partner and escalation point for key customer accounts, resolving challenges and fostering satisfaction and advocacy.
• Proactively identify key customer relationships and proactively understand their needs and expectations.
• Identify, assess, and mitigate potential risks that could impact project timelines or outcomes.
• Help customers navigate the transition to new software, addressing concerns and managing resistance to change.
• Standardize and scale team systems, workflows, playbooks, and best practices to improve outcomes and efficiency while supporting a growing customer base.
• Leverage data analytics to identify trends, uncover opportunities, and implement improvements that drive success for both customers and BuildOps.
• Work with the leadership team to develop and execute strategies for further account software adoption.
• Serve as the voice of the customer by collecting and synthesizing feedback to influence product development and company priorities across Product, Sales, and Implementation.
• Champion a customer-centric culture, ensuring every team interaction reflects BuildOps’ commitment to excellence and empowering commercial contractors.

Where you’ll go (and how often):

• We have customers across the US and Canada, so our top candidates should be ready, willing, and able to travel and assist with our customers. Up to 50% travel target for the position. 

Bonus:

• You have tech start-up experience.
• You have experience in and around the speciality contractor or construction world.

What we offer:

• 124–155k base salary + bonus.
• Generous equity grants- become an owner in our company.
• A comprehensive benefits package.
• Work from home stipend.
• Flexible paid time off.
• Company events like BBQs and team-building activities, both in-person and virtual, lunch provided for in-office days.
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

As Implementation Engagement Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. This position will lead a coordinated team that works with BuildOps’s strategic accounts, predominantly private-equity backed customers.  These customers represent a key strategy in the continued growth of BuildOps so developing and growing these partnerships is an essential part of the company’s ongoing success.  In addition to the qualifications below, the ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is willing to go above and beyond to help customers succeed on our platform.

What We Look For:

• 5+ years of proven leadership and project management skills, with experience building, mentoring, and scaling project teams for enterprise or strategic customers.
• Experience building customer facing processes and best practices to ensure successful integrations and adoption of software solutions.
• Exceptional people skills: empathetic, adaptable, confident, and skilled in building trust across diverse personalities and customer stakeholders.
• Strategic thinker with strong analytical and problem-solving abilities.
• Deep expertise in managing complex customer relationships and fostering partnerships, including delivering executive business reviews to C-level contacts.
• Customer advocate that ensures customer needs are met and they receive the maximum value from the platform.
• Proactive individual who anticipates customer needs and executes quickly.
• Highly organized with impeccable attention to detail and the ability to prioritize in a dynamic environment.
• Proficiency with project management  tools like GuideCX, Salesforce, and a data-driven approach to decision-making.
• Familiarity with accounting ERP systems (e.g., QuickBooks, Sage, Viewpoint) or the commercial contractor industry is a strong plus.

Willingness to travel up to 25% to support on-site implementations and customer engagement.Bachelor’s degree (B.A. or B.S.) preferred; startup experience is a plus.

What You’ll Do:

• Act as the primary point of contact for clients, building strong relationships and understanding their needs and expectations.
• Act as a bridge between clients and internal teams, facilitating communication, resolving issues, and ensuring alignment on project goals.  
• Oversee the implementation and/or integration of BuildOps solutions, ensuring projects stay on track.
• Discover and overcome any product or workflow challenges to ensure Go-Live date timelines are met.
• Act as a strategic partner and escalation point for key customer accounts, resolving challenges and fostering satisfaction and advocacy.
• Proactively identify key customer relationships and proactively understand their needs and expectations.
• Identify, assess, and mitigate potential risks that could impact project timelines or outcomes.
• Help customers navigate the transition to new software, addressing concerns and managing resistance to change.
• Standardize and scale team systems, workflows, playbooks, and best practices to improve outcomes and efficiency while supporting a growing customer base.
• Leverage data analytics to identify trends, uncover opportunities, and implement improvements that drive success for both customers and BuildOps.
• Work with the leadership team to develop and execute strategies for further account software adoption.
• Serve as the voice of the customer by collecting and synthesizing feedback to influence product development and company priorities across Product, Sales, and Implementation.
• Champion a customer-centric culture, ensuring every team interaction reflects BuildOps’ commitment to excellence and empowering commercial contractors.

Where you’ll go (and how often):

• We have customers across the US and Canada, so our top candidates should be ready, willing, and able to travel and assist with our customers. Up to 50% travel target for the position. 

Bonus:

• You have tech start-up experience.
• You have experience in and around the speciality contractor or construction world.

What we offer:

• 145-181k base salary + bonus.
• Generous equity grants- become an owner in our company.
• A comprehensive benefits package.
• Work from home stipend.
• Flexible paid time off.
• Company events like BBQs and team-building activities, both in-person and virtual, lunch provided for in-office days.
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

As Implementation Engagement Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. This position will lead a coordinated team that works with BuildOps’s strategic accounts, predominantly private-equity backed customers.  These customers represent a key strategy in the continued growth of BuildOps so developing and growing these partnerships is an essential part of the company’s ongoing success.  In addition to the qualifications below, the ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is willing to go above and beyond to help customers succeed on our platform.

What We Look For:

• 5+ years of proven leadership and project management skills, with experience building, mentoring, and scaling project teams for enterprise or strategic customers.
• Experience building customer facing processes and best practices to ensure successful integrations and adoption of software solutions.
• Exceptional people skills: empathetic, adaptable, confident, and skilled in building trust across diverse personalities and customer stakeholders.
• Strategic thinker with strong analytical and problem-solving abilities.
• Deep expertise in managing complex customer relationships and fostering partnerships, including delivering executive business reviews to C-level contacts.
• Customer advocate that ensures customer needs are met and they receive the maximum value from the platform.
• Proactive individual who anticipates customer needs and executes quickly.
• Highly organized with impeccable attention to detail and the ability to prioritize in a dynamic environment.
• Proficiency with project management  tools like GuideCX, Salesforce, and a data-driven approach to decision-making.
• Familiarity with accounting ERP systems (e.g., QuickBooks, Sage, Viewpoint) or the commercial contractor industry is a strong plus.

Willingness to travel up to 25% to support on-site implementations and customer engagement.Bachelor’s degree (B.A. or B.S.) preferred; startup experience is a plus.

What You’ll Do:

• Act as the primary point of contact for clients, building strong relationships and understanding their needs and expectations.
• Act as a bridge between clients and internal teams, facilitating communication, resolving issues, and ensuring alignment on project goals.  
• Oversee the implementation and/or integration of BuildOps solutions, ensuring projects stay on track.
• Discover and overcome any product or workflow challenges to ensure Go-Live date timelines are met.
• Act as a strategic partner and escalation point for key customer accounts, resolving challenges and fostering satisfaction and advocacy.
• Proactively identify key customer relationships and proactively understand their needs and expectations.
• Identify, assess, and mitigate potential risks that could impact project timelines or outcomes.
• Help customers navigate the transition to new software, addressing concerns and managing resistance to change.
• Standardize and scale team systems, workflows, playbooks, and best practices to improve outcomes and efficiency while supporting a growing customer base.
• Leverage data analytics to identify trends, uncover opportunities, and implement improvements that drive success for both customers and BuildOps.
• Work with the leadership team to develop and execute strategies for further account software adoption.
• Serve as the voice of the customer by collecting and synthesizing feedback to influence product development and company priorities across Product, Sales, and Implementation.
• Champion a customer-centric culture, ensuring every team interaction reflects BuildOps’ commitment to excellence and empowering commercial contractors.

Where you’ll go (and how often):

• We have customers across the US and Canada, so our top candidates should be ready, willing, and able to travel and assist with our customers. Up to 50% travel target for the position. 

Bonus:

• You have tech start-up experience.
• You have experience in and around the speciality contractor or construction world.

What we offer:

• 138-172k base salary + bonus.
• Generous equity grants- become an owner in our company.
• A comprehensive benefits package.
• Work from home stipend.
• Flexible paid time off.
• Company events like BBQs and team-building activities, both in-person and virtual, lunch provided for in-office days.
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As an Engagement Manager, you will serve as the strategic owner for BuildOp’s largest customers—accountable for orchestrating outcomes across multiple operating companies (OpCos) within a private equity (PE) structure, from scoping the initial implementation through long-term value realization. Reporting to the Sr. Director of Engagement Managers, this role is perfect for someone energized by high-stakes client partnerships, complex program leadership, and the challenge of driving enterprise transformation at scale across PE-backed portfolios.

What We Look For:

• 6–10+ years of experience in top-tier consulting and/or complex SaaS implementation, with ownership of multi-workstream programs and executive-level visibility.
• Proven track record leading enterprise or PE-backed portfolios, ideally in industrial, field service, construction, or adjacent verticals.
• Hands-on SaaS deployment experience end-to-end: discovery, design, build, test, go-live, and post-go-live optimization.
• Expert program management skills including governance cadences, risk/issue tracking, dependency management, and decision logging across complex, multi-workstream engagements.
• Change management expertise with a proven ability to drive stakeholder alignment, develop communication plans, and deliver frontline adoption at scale.
• Commercial and PS acumen including a strong understanding of professional services economics (scoping, pricing, margin) and how they relate to SaaS ARR and NRR.
• Executive presence and communication skills with demonstrated ability to influence and command credibility with PE operating partners, CEOs, CFOs, and field leadership.

What You’ll Do:

• Own the end-to-end success of strategic private equity or holding company accounts—accountable for outcomes across all OpCos, from pre-sale through long-term value realization.
• Partner with Account Executives on strategic and PE deals to define scope of work aligned to the BuildOps PS catalog (core implementation, ERP migration, tenant migration, data, training, integrations), set clear implementation expectations, and qualify account readiness for kickoff.
• Lead deployment strategy and program planning across the private equity parent and each operating company—defining program phase, governance cadences, risk/issue management, and cross-OpCo dependencies.
• Coordinate cross-functional teams including BuildOps Implementation Managers, data/ERP specialists, Customer Success, and Support to deliver against a clear, scoped plan and standard methodology.
• Maintain a multi-year account plan spanning adoption and utilization targets by holding company and operating company, identify expansion opportunities (additional modules, integrations, new OpCos), and ongoing PS engagements.
• Represent BuildOps in executive settings including steering committees and executive business reviews with PE operating partners, C-suite stakeholders, and OpCo leadership—crafting crisp narratives that connect implementation details to business outcomes.
• Champion best practices and reusability across the portfolio—ensuring documentation (runbooks, process maps, RACIs) is captured and reusable across OpCos to scale delivery excellence.

Who You Are:

• A natural owner who runs accounts like a business—high autonomy, high accountability, and a bias toward decision and action.
• A strategic thinker who uses data (adoption metrics, utilization, financials) to prioritize, make trade-offs, and translate PE value-creation theses into concrete deployment plans.
• Someone who thrives in ambiguity, builds structure where none exists, and can scale patterns from one OpCo or portfolio to many.
• A low-ego collaborator who elevates Implementation Managers and CSMs while staying clearly accountable for portfolio outcomes.
• An executive communicator who crafts crisp narratives—decks, status reports, steerco materials—that connect implementation details to business impact.
• A team player with integrity, grit, and a strong work ethic who is energized by making a real difference for the customers we serve.

Where you’ll go (and how often):

• We have customers across the US and Canada, so our top candidates should be ready, willing, and able to travel and assist with our customers. Up to 25% travel target for the position. 

What we offer:

• 128-181k base salary + bonus.
• Generous equity grants- become an owner in our company.
• A comprehensive benefits package.
• Work from home stipend.
• Flexible paid time off.
• Company events like BBQs and team-building activities, both in-person and virtual, lunch provided for in-office days.
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

About the Job
At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As a Senior Product Manager, Project Management, you will build an industry-leading Project Management solution for the commercial subcontracting industry that spans field workflows, labor planning and forecasting, collaboration, financials, and AI-powered experiences. You’ll partner closely with our customers to deeply understand their people, organizational structures, processes, and what they need from their operations platform—then translate that into solutions that drive measurable outcomes for both our customers and the business. You’ll work cross-functionally with Engineering, Design, Sales, Customer Success, and leadership, and you’ll be accountable for customer-driven KPIs and clear business impact.

What You’ll Do

• Own the product vision and roadmap for the Project Management domain, driving strategy and execution with a cross-functional squad of engineers, designers, QA, and data partners.
• Engage directly with customers of varying sizes and segments to uncover needs, validate solutions, and ensure we’re solving real project-execution problems.
• Design workflows that help contractors run stronger projects by streamlining field and office collaboration, preventing schedule slippage, forecasting labor demand, and providing accurate, real-time financial visibility.
• Leverage AI and ML to challenge traditional approaches, exploring and shipping innovative experiences that materially improve speed, accuracy, and decision-making for project teams.
• Align the roadmap with company objectives by working closely with other Product Managers, Customer Success, Sales, and Implementation to prioritize opportunities and trade-offs.
• Lead go-to-market and change management for your domain: communicate priorities and feature launches across the company, and partner with Customer Success to drive successful rollouts and adoption.
• Run effective beta programs with early adopters, capturing feedback to refine experiences before broader release.
• Own clear customer and business outcomes, defining and tracking KPIs that improve platform value (e.g., adoption, NPS, efficiency gains) and support revenue and retention goals.

What We Look For

• 7+ years of experience in the technology industry, with 5+ years in Product Management for B2B SaaS;
  
  
• or: 3+ years in a contractor or construction firm followed by 3+ years building B2B software as a Product Manager.
• Experience building end-to-end product experiences, including prototyping and solution development with AI coding assistants.
• Strong familiarity with contractor / construction project workflows (labor planning, schedules, change orders, cost tracking, collaboration) and how they show up in software.
• Mission-driven mindset, motivated by complex, real-world challenges faced by commercial subcontractors.
• Experience working in a technical environment, with basic SQL skills and proficiency in analytics tools to inform decisions.
• Strong understanding of agile development methodologies and a track record of working effectively with engineering and design in an agile environment.
• Excellent communication and collaboration skills, with experience partnering closely with cross-functional teams (e.g., Sales, CS, Implementation, PS).
• Strong analytical skills and the ability to use data—both quantitative and qualitative—to shape product strategy and day-to-day prioritization.

Bonus

• Direct experience in specialty contractor operations (mechanical, electrical, plumbing, HVAC, or similar) or adjacent construction domains.
• Experience working on 2D / BIM solutions or construction project planning tools.

Who You Are

• Someone with a genuine passion for construction tech and the customers we serve.
• A strategic thinker who thrives in a high-growth startup environment.
• Comfortable navigating ambiguity and breaking down complex, messy problem spaces into clear, actionable work.
• A self-starter who takes ownership, follows through, and delivers results without needing heavy direction.
• Collaborative, curious, and eager to learn from customers and teammates across disciplines.
• A team player with integrity, grit, and a strong work ethic, who raises the bar for those around them.

Compensation

• Raleigh: $133,000 - $166,000 base + annual bonus opportunity 
• LA/SF: $139,000 - $174,000 base + annual bonus opportunity 
• Toronto: 120,000 - 150,000 CAD base + annual bonus opportunity

The Senior Product Marketing Manager will own go-to-market strategy and narrative for BuildOps Financials and OpsAI—two product areas that are central to our platform becoming the system commercial contractors run on.

OpsAI is a major platform identity shift: moving BuildOps from a system of record to a system of action, where intelligence helps teams automate work, surface risk, and drive the next best step in the field and back office. Financials is how customers understand margin, cost, and job performance—turning operational execution into measurable business outcomes.

This is not a role focused on shipping assets or coordinating launches. This is the person who defines how the market understands what BuildOps is becoming.

You will shape the narrative, guide how new capabilities show up in the market, and ensure our product innovation translates into customer adoption and revenue impact.

You will work at the intersection of product strategy, sales enablement, and market storytelling — and you will be comfortable leading conversations with executives, product leaders, and customers alike.

Key Responsibilities

GTM Strategy & Launch Leadership
Own the go-to-market strategy for Financials and OpsAI — defining the problems we solve, the customers we target, and how BuildOps wins in the market.

This includes leading launches for major capabilities, aligning product and revenue teams around a clear strategy, and ensuring new releases translate into adoption and pipeline impact.

Market & Customer Insight

• Build and maintain an insight engine for your portfolio: customer interviews, deal reviews, win/loss, and field feedback loops.
• Define ICP, segmentation, and buying roles for Financials and OpsAI; keep these current as the product and market evolve. 
• Translate insights into clear “so what” recommendations: what to build next, what to message, what to enable, and what to stop claiming.

Positioning & Messaging Architecture
Define how BuildOps talks about Financials and OpsAI.

You’ll develop the narrative that explains how intelligence shows up across the platform — and why that matters for contractors running complex operations.

This includes:

• Core positioning and messaging frameworks
• Persona-level value propositions
• Sales narratives and competitive differentiation

Your work ensures the story holds up across the website, sales conversations, product launches, and executive presentations.

Sales Enablement & Competitive Strategy

• Ship sales enablement that changes rep behavior: talk tracks, objection handling, ROI tools, and competitive “reasons to switch”—and measure impact. 
• Build and maintain a competitive program: battlecards, win/loss analysis, and a regular cadence of competitive updates. 
• Lead “truth in selling” alignment across Product + Sales: what’s GA vs EA, what’s promised, and what’s not.

Market Narrative & Category Leadership

You will define how BuildOps explains the market problem we solve—and why our approach wins—in a world where specialty contractors are adopting platforms, not point tools. You’ll turn market signals (buyer needs, competitive moves, AI maturity, and contractor workflows) into a clear point of view that shows up consistently in sales motions, product launches, and external messaging.

Commercial Outcomes Ownership
You are accountable for more than messaging.

You track how your work influences real business outcomes, including:

• win rate
• pipeline creation
• product adoption
• expansion revenue

You’ll define success metrics for OpsAI’s go-to-market strategy and continuously refine how we position and launch capabilities based on what works.

Packaging, Pricing, and Monetization Input

• Partner with Product and Finance to shape packaging and packaging-led adoption paths (good-better-best, bundles, and add-ons) and pressure-test pricing assumptions using customer and deal insight.
• Develop practical ROI/TCO narratives and tools that support buying decisions.

Product Partnership

You’ll work closely with product leaders from early roadmap discussions through launch.

Your role is to represent the market perspective — helping ensure what we build, how we describe it, and how we introduce it to customers all align.

You’ll influence roadmap decisions by bringing customer insight, competitive context, and commercial impact into the conversation.

PMM Operating Model 
As a senior member of the product marketing team, you’ll help raise the standard for how PMM operates at BuildOps.

That includes contributing to:

• launch frameworks
• messaging development processes
• competitive intelligence programs
• cross-functional operating rhythms

You’ll also serve as a thought partner to other PMMs, helping the team operate with greater clarity and consistency.

Who You Are

Experienced Product Marketer
You have 5+ years of product marketing experience in B2B SaaS and have owned go-to-market strategies for complex products or platforms.

You’ve led launches that created measurable business impact — whether in pipeline generation, win rates, adoption, or category perception.

Strategic Thinker
You don’t wait for a strategy to be handed to you. You synthesize market signals, customer insights, and product direction into a clear point of view on how a product should be positioned and brought to market.

Strong Product Instinct
You understand how products evolve — and how messaging, packaging, and roadmap decisions shape adoption. You’re comfortable working with product teams early in the development process and influencing how capabilities are framed and delivered.

Commercially Minded
You connect product marketing work to revenue outcomes. You understand how messaging, sales enablement, launches, and positioning influence pipeline and customer expansion.

Strong Communicator
You are comfortable presenting to product leaders, marketing teams, and executives. You can translate complex product capabilities into stories that resonate with real buyers.

Customer Curious

You regularly engage with customers and frontline teams to understand what drives real decisions. You bring those insights back into product strategy, messaging, and go-to-market plans.

AI-Native, Hands-On
You have demonstrated the ability to use AI in your workflow beyond prompting: building repeatable systems, agents, or automations that improve real outcomes (speed, rigor, accuracy). You can discuss what you built, the tools used, and what changed as a result.

Industry Experience (Nice to Have)

Experience in construction tech, field service management, or vertical SaaS is a strong advantage. Understanding how commercial contractors operate — or having worked in similarly operational industries — will help you ramp quickly.

Why This Role, Why Now

BuildOps is entering a pivotal phase.

We’re expanding our platform with Projects, bringing full project execution into the system contractors already use to run service operations.

At the same time, our Financials capabilities are becoming increasingly central to how contractors manage profitability across service and project work. OpsAI introduces intelligence across the platform, helping teams automate reporting, identify risk earlier, and make better decisions across service and project work. 

This role will initially own go-to-market for OpsAI and Financials together; longer term, we expect to split these into dedicated PMM ownership as each area scales.

Compensation: Raleigh Hub - $106,000.00 - $134,000.00 / LA Hub - $111,000.00 - $139,000.00 base salary

About the Job

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As our Founding Engineer, Agentic Business Transformation, you will embed directly within business functions across the organization, deeply understand how teams operate today, and fundamentally reimagine how they should operate tomorrow. This is not about bolting automation onto existing processes; it's about redesigning how work gets done with agentic tooling transforming (and eliminating) workflows. You will partner with leaders across GTM and G&A to surface high-impact opportunities, architect intelligent solutions, and deliver measurable gains in productivity, output quality, and the experiences we deliver to our customers and employees. You will define what "AI-native operations" looks like inside a high-growth B2B SaaS company—well before most companies have even started asking the question. This is a high visibility role and will involve daily contact with the CEO, Chief of Staff, Chief Revenue Officer, and other members of the BuildOps Executive Leadership Team (ELT). 

ROLES AND RESPONSIBILITIES 

• Embed within internal business functions, including Revenue, RevOps, Customer Success, Customer Support, Finance, People, and Talent, to develop a deep, firsthand understanding of current workflows, pain points, and decision-making processes 
• Conduct structured discovery, shadowing teams, interviewing stakeholders, and mapping end-to-end processes, to identify where AI can eliminate, redesign, or dramatically accelerate work 
• Reimagine workflows from first principles rather than automating existing steps; challenge assumptions about what requires human involvement and what doesn't 
• Design, build, and deploy AI-powered automations, agents, and internal tools that reduce time spent on repetitive, low-value-add tasks while improving the quality and consistency of outputs 
• Integrate large language models, agentic frameworks, and automation platforms into production-grade internal workflows with appropriate guardrails, error handling, and human-in-the-loop checkpoints 
• Measure everything: establish baselines before intervention, track adoption and usage patterns post-deployment, and quantify productivity impact in terms of hours saved, error rates reduced, and cycle times compressed 
• Serve as a trusted advisor to functional leaders on what AI can and cannot do for their teams; translate business problems into technical solutions and technical constraints into business language 
• Stay abreast of the rapidly evolving AI tooling landscape (e.g., LLM capabilities, orchestration frameworks, RPA-to-AI convergence, no-code/low-code platforms) and calibrate our internal stack accordingly 
• Build reusable patterns, templates, and playbooks so that successful automations in one function can be adapted and scaled across others 
• Collaborate closely with the engineering and product organizations to ensure internal automation efforts align with our broader technology strategy and do not create shadow IT risk 

QUALIFICATIONS 

• 5+ years of professional experience building automations, intelligent workflows, or AI-powered solutions in a business context—whether that foundation was in robotic process automation, software engineering, solutions engineering, or applied AI 
• Demonstrated ability to work directly with non-technical business teams: you have spent meaningful time understanding how people actually work before designing what to build 
• Hands-on experience with modern AI tooling, including large language models (e.g., Claude, GPT), prompt engineering, and at least one orchestration or agentic framework (e.g., LangChain, CrewAI, n8n, or similar) 
• Strong scripting and integration skills with the ability to connect APIs, build data pipelines, and stand up end-to-end workflows in production—not just prototypes
• Track record of automating processes that previously required human judgment—not just rules-based tasks, but work involving unstructured data, natural language inputs, or contextual decision-making
• Process-oriented mindset: you naturally decompose complex workflows into discrete steps, identify bottlenecks, and think in terms of inputs, outputs, and handoffs
• Comfort operating with high autonomy in a fast-moving environment; you don't wait to be told what to build — you go find the highest-leverage problem and propose a solution
• Excellent communication skills: you can present a business case to the CEO, C-suite executives, or VPs, run a discovery session with an ops team, and write clear documentation for a workflow you've built
• Experience in B2B SaaS, vertical software, or a similarly complex operational environment is a strong plus
• Familiarity with process mining, workflow analytics, or structured methodologies for identifying automation candidates (e.g., lean, six sigma, or consulting-style process improvement) is a plus

COMPENSATION

• [$188,000 to $273,000 base] + bonus opportunity (LA or SF Hub)

At BuildOps, we’re building a groundbreaking software solution, built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

As one of our Enterprise Account Executives, you will fill a key role in acquiring new enterprise-level customers and evangelizing the BuildOps brand. This position reports directly to our VP of Enterprise Sales.

What you’ll do:

• Manage prospects from lead to close
• Land new business within greenfield territory
• Clearly articulate and demonstrate BuildOps value propositions, creating excitement and enthusiasm among prospects
• Regularly iterate messaging that will scale our outbound prospecting engine
• Engage and educate senior executives on the dramatic shift in technology within the construction industry 
• Partner with the SDR, Sales and Sales Engineering teams to develop account-based sales strategies to uncover value for all go-to-market department leaders

What we look for:

• 5+ years of relevant sales experience preferably with a sales tech solution 
• Track record of overachieving revenue targets of 1M+ and successfully navigating and closing six-figure deals
• Previous SaaS and enterprise software experience
• Excellent verbal and written communication skills
• Construction Industry Experience is a +

Who you are:

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organized
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
• A team player with high integrity and grit

Compensation:

• $280,000 - $300,000 OTE 

About the Role

We’re hiring an Associate Field Marketing Manager to help execute the field programs that fuel our pipeline and deepen relationships with our best prospects and customers.

This is an early-career, execution-heavy role. You’ll live in the details: timelines, vendor coordination, event logistics, field communications, and on-site support — helping turn our field strategy into high-quality, repeatable programs.

You’ll work closely with our Sr. Director of Field Marketing & Corporate Events, Sales, and the broader Marketing team to support:

• Trade association programs (e.g., regional and national association events)
• Industry trade shows and conferences
• Hosted VIP experiences, roadshows, and field events
• Flagship BuildOps events and partner programs

If you love events, thrive in fast-moving environments, and want to learn field marketing from the ground up, this role is for you.

What You’ll Be Doing

Execute Field & Association Programs

• Support the planning and execution of field programs across key regions and segments — from initial brief through post-event follow-up.
• Own logistics for trade association events (booth and sponsorship deliverables, shipments, swag, print materials, lead capture setup, on-site schedules).
• Help coordinate regional trade shows, executive dinners, and customer meetups — including venue research, menus, AV needs, signage, and run-of-show.
• Partner with Sales, Customer Success, and Marketing to ensure the right accounts and attendees are invited, confirmed, and followed up with.

Drive Operational Excellence & On-Site Execution

• Build and manage project plans and checklists for each program using our shared tools (e.g., Asana, Google Drive) so everyone knows what’s happening and when.
• Coordinate with vendors (venues, caterers, A/V, print, swag, shipping) and track deadlines, contracts, and invoices.
• Own on-site execution alongside the Sr. Director of Field Marketing & Corporate Events: booth setup, registration, signage placement, demos/materials, and “last-mile” details.
• Capture what worked (and what didn’t) after each event and help codify best practices into repeatable playbooks.

Support Hosted & Corporate Events

• Provide execution support for hosted events like customer summits, VIP experiences, and partner activations — including registration workflows, communications, badges, gifting, and space layout.
• Coordinate speaker and internal stakeholder logistics (travel details, briefing docs, schedules, session timing).
• Work with the content and design team to ensure event assets (slides, landing pages, signage, one-pagers) are created and delivered on time.

Measure, Learn, and Improve

• Ensure clean lead capture and handoff to Sales (scanners, forms, lists), working closely with Marketing Ops and RevOps.
• Track basic program performance (registrations, attendance, meetings set, lead quality) and help tie events back to pipeline and revenue.
• Use AI tools (including Glean) to speed up research, brief creation, outreach lists, and recap docs, in line with how the marketing team operates.

What We’re Looking For

Experience & Skills

• 1+ years of experience in field marketing, event marketing, trade shows, demand gen, or related roles — preferably in B2B or SaaS.
• Hands-on experience helping to run events or programs: association events, conferences, executive dinners, workshops, or user groups.
• Strong project management and coordination skills — you’re comfortable juggling multiple workstreams, deadlines, and stakeholders.
• Experience with core GTM tools (some combination of Salesforce, HubSpot/Marketo, Asana or similar, and an event platform like Cvent, Splash, or comparable tools).
• High attention to detail — from name badges and room layouts to shipments and signage, you notice (and fix) the small things that make events feel professional.
• Strong written and verbal communication skills; comfortable working directly with Sales and external partners.

How You Operate

• Bias for action. You like to get things moving, solve problems in real time, and keep work from stalling.
• Scrappy and resourceful. You can figure things out with incomplete information and limited guidance.
• Team-first. You enjoy being in the trenches with Sales, Marketing, and Customer teams, and you’re comfortable taking direction while also speaking up when something doesn’t look right.
• Calm under pressure. Events move fast; you stay steady, organized, and solutions-focused when something inevitably changes day-of.
• AI-native mindset. You’re curious about AI tools and open to using them to do your work faster and better — from research and drafting to recaps and reporting.

Logistics

• Location: Raleigh, NC or Santa Monica, CA; hybrid role (expected 3 days/week in the office).
• Travel: Willingness to travel for events as needed up to approximately 50% of the time (including occasional evenings and weekends during peak event seasons).

Why BuildOps

• Impact. You’ll help build the field and events engine behind a category-defining vertical AI company.
• Growth. You’ll work directly with a seasoned Sr. Director of Field Marketing & Corporate Events and a high-caliber GTM team, with clear exposure to how strategy and execution come together.
• Culture. We value people who are curious, action-oriented, and outcome-driven — and we operate with clear ownership, transparency, and a strong feedback culture.

If you’re excited to build a career in field marketing and want to own the execution that makes great programs possible, we’d love to talk.

Compensation

• [$89,000 to $111,000] salary + bonus. (Santa Monica Hub)