Position Overview:

As the Director of Monetization Strategy, you will be the primary architect of Iterable’s economic engine. You aren't just managing a price list; you are defining how we capture value in a rapidly evolving MarTech ecosystem. You will sit at the intersection of Product, Sales, Finance, and Marketing to design and execute pricing and packaging strategies that drive sustainable growth, expand Net Revenue Retention (NRR), and align our success with our customers' success.

Responsibilities:

• • Strategic Vision: Lead the long-term monetization roadmap. You’ll evolve our current models from usage-based pricing toward value-based frameworks that reflect the power of our AI-driven orchestration.
  • Cross-Functional Leadership: Act as the "connective tissue" between Product (to price new features, and ensure our roadmap is optimized for capturing value), Marketing (to position value), and Sales (to ensure deal velocity).
  • Market Intelligence: Conduct deep-dive competitive analysis and buyer research to identify gaps in our current monetization strategy and capitalize on emerging market trends.
  • Packaging & Tiering: Design and optimize product bundles and editions that simplify the buying process for mid-market and enterprise customers alike.
  • Operational Excellence: Partner with RevOps to implement pricing changes within our systems (CPQ, billing) and develop the discounting frameworks and "guardrails" for the field.
  • Change Management: Lead the internal enablement for global sales teams, ensuring they can confidently articulate the "why" behind our pricing.

Qualifications:

• You have 10+ years of experience in SaaS monetization, management consulting, or strategic finance. You think in systems and understand the downstream impacts of a single pricing lever.
• You have direct experience in SaaS monetization, with a particular focus on monetizing AI
• You are comfortable navigating complex datasets to find the "signal" in the noise. You use data to prove your hypotheses about price elasticity and expansion paths.
• You can distill complex economic theories into simple, persuasive narratives for the Executive Leadership Team (ELT).
• You don't just want a seat at the table; you want to build the table. You enjoy creating processes where none existed.

Bonus Points

• Experience building and productionizing LLM based, agentic or autonomous systems that handle complex orchestration and evaluation.
• Experience establishing shared AI platforms or internal developer enablement capabilities
• Familiarity with analytics systems, experimentation workflows, or decisioning frameworks

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $172,000 - $260,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

*****2 Open Headcount - Can be London or Lisbon. ****

How you will make an impact:

The Solutions Consulting team is made up of motivated, tech-savvy communicators – team players who make an impact across the whole organization. This is a pre-sales role that sits at the intersection of Sales, Product, Engineering, and Marketing -- you're looked at not just as a product expert, but as a thought leader that helps drive the future of the Iterable platform and our customers' MarTech ecosystems. You’ll constantly be learning and applying a broad range of skills, collaborating with diverse internal and external teams – guiding marketers, tech teams, product managers, and C-level executives on how to best unlock the full value of Iterable.

We're looking to expand our organization with teammates who are intellectually curious and willing to embrace challenges, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind. 

By learning about prospects’ goals, crafting solutions, and giving feedback you’ll have daily opportunities to hone your sales and technical presentation skills. You’ll demonstrate the power and value of the Iterable platform using creative brainstorming, critical thinking, and problem-solving. You will also get to tackle a broad range of situations beyond sales presentations, including internal education and technical projects.  

One of our core values is Growth Mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

• Work closely with our Account Executives to assess prospect challenges, think critically to devise solutions, and strategize how to present that information
• Generate excitement around the Iterable platform by delivering compelling demonstrations and technical presentations tailored to diverse audiences
• Guide prospects and customers through structured platform evaluations and trials by aligning on success criteria, designing use-case driven test plans to help teams confidently make buying decisions
• Investigate prospects' technical landscape to provide a seamless integration recommendation
• Support prospects from initial scoping through to successful handoff to our Professional Services team
• Play a major role in helping to close SaaS deals
• Liaison with internal teams to deliver new features and drive adoption of the Iterable platform, as well as supporting up-sells and account growth
• Help prospects see the potential of Iterable AI by brainstorming innovative use cases, validating feasibility, and translating opportunities into practical next steps that drive measurable impact
• Continually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our org
• Have the opportunity to travel and be on-site with prospects when warranted

We are looking for people who:

• 4+ years in a similar pre-sales role, preferably SaaS and/or MarTech
• Technically curious and self-motivated – passionate about learning
• Deep knowledge in any of the following areas, particularly in the Martech/Adtech ecosystem: Mobile Integration, APIs, JSON, ElasticSearch, Programming
• Demonstrably strong verbal and written communication skills
• Team players who are willing to constantly iterate and drive results
• Ability to travel for work
• Fluency in English is required; proficiency in one additional European language (German, French, Spanish, Swedish, Norwegian, or Finnish) is strongly preferred

Perks & Benefits: 

• Competitive salary, meaningful equity, & pension
• Comprehensive Private Medical Insurance
• Balance Day (First Friday off every month)
• Paid parental leave
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Complete laptop workstation

Your Mission:

This FP&A position is a critical and highly visible role within the Iterable finance team that performs integrated analysis and consolidation to support department and company-wide planning, forecasting and performance reporting processes. Reporting to the VP of FP&A, this role will partner with Research & Development (R&D) to support the company’s strategic objectives while keeping costs predictable. Your goal is to develop a deep understanding of links between our SaaS platform’s technical components and their financial costs to lead short and long-term forecasting of platform investments, technical development costs and partner directly with the CTO and head of product to align financial and development targets.

The successful candidate will specifically demonstrate a strong aptitude for interpreting, analyzing, and communicating complex business issues, and identifying opportunities for improvement. Problem-solving, prioritization, and attention to detail are critical. This position offers multiple opportunities to showcase analytical skills.

The core functions of the role include supporting the annual operating plan, fine tuning live forecast, contingent scenario planning, long-range planning, and month-end reporting processes while ensuring we maintain flexibility and continuously support the strategic objectives of Iterable.

Responsibilities:

• Manage department and company wide financial statement reporting and forecasting including topline revenue metrics, resource allocation, headcount, and OpEx management with a specific focus on and ownership of key R&D functions
• Serve as a finance business partner to the R&D organization and handle departmental headcount, budget, and development and tracking of meaningful critical metrics to measure efficiencies and return on investment analysis
• Partner closely with CFO, VP of FP&A, CTO and VP of Product planning teams on budget planning and maintenance, balancing technical roadmap and budget objectives
• Own the holistic company cost of revenue forecast, partnering with the Engineering FinOps team to link platform performance and optimization with the associated financial impacts
• Support/drive development of Board of Directors presentations, executive dashboards, and KPIs. Create executive review materials that consolidate and communicate financial and operational strategy
• Perform account-level variance analysis that drives business insight and frames financial risks and opportunities; present findings to senior management
• Working to continuously develop and improve existing FP&A processes
• Develop repeatable business, operational and financial processes, partnering closely with the accounting team, to identify key areas of improvement for maximum efficiency
• Perform and support ad-hoc reporting/analysis requests. Support corporate initiatives and reporting

We are looking for people who have:

• BS in Accounting/Finance, related field, or equivalent experience
• Prior experience: 4+ years in an FP&A role at a public/pre-IPO SaaS company, public accounting firm, management consulting or investment banking with direct software company experience
• Exceptional quantitative and financial modeling with high proficiency in Excel, G-Suite applications, and BI tools
• Ability to thrive and multi-task in a rapidly evolving, fast-paced environment
• Self-starter who is self-directed and proactive
• Strong project management skills and proven ability to lead complex cross-functional initiatives across a breadth of team members
• Strong communication, writing, and presentation skills
• Built strong, collaborative relationships with key team members and stakeholders to drive operational efficiency
• Roll-up-the-sleeves attitude and ability to adapt quickly to changes in business priorities and conditions

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Community Impact Days
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $112,000 - $175,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

The Opportunity

Iterable is looking for a data-driven and highly independent Paid Search Specialist to join our Global Demand Generation team. Reporting to the Director of Global Campaigns, you will lead the hands-on execution of our search strategy, working under the strategic direction of our Digital Performance Marketing Manager. This is a critical role responsible for driving the intent-based pipeline that fuels our growth across NOAM, EMEA, and ANZ.

The search landscape is shifting rapidly. We are looking for an expert who doesn’t narrowly focus on Google Search Ads, but understands how search fundamentals - keywords, headlines, and intent - translate to emerging AI platforms and the broader Google ecosystem (like YouTube). Based in Lisbon, you will drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders to ensure global alignment.

How You Will Make an Impact:

• Execute the Global SEM Strategy: You will build, launch, and manage all paid search campaigns across our major global regions. You’ll ensure our brand is visible to the right people at the right time to drive high-quality leads and pipeline.
• Master Emerging Search Platforms: You will stay at the forefront of the industry, identifying how search fundamentals (headlines, keywords, and intent-based targeting) translate to new platforms like ChatGPT, AI-driven search engines, and other emerging channels.
• Proactive Roadmap Management: You won’t wait for a to-do list. You will identify new growth opportunities, create your own project plans, and propose experimental tactics that support our high-level digital goals.
• Uncover Insights with Data: You will dive deep into our data stack (Sigma, GA4, and Salesforce) to understand performance trends. You’ll explain the "why" behind the numbers and implement the tactical shifts to solve problems or scale wins.
• Continuous Experimentation & CRO: You will lead a rigorous testing program to improve performance across the entire search funnel. This includes A/B testing ad copy and bidding strategies, as well as partnering with Web and Content teams to lead and own landing page experimentation and conversion rate optimization (CRO) to ensure we are maximizing every dollar spent
• Collaborate Across Teams: You’ll serve as the go-to expert for search execution, working with Product Marketing, Web, and the Digital Performance Marketing Manager to ensure our ads align with global brand and product launches.

The Ideal Candidate Has:

• 5+ years of dedicated PPC/SEM experience: You have hands-on experience managing large-scale, global accounts in a B2B SaaS environment.
• A Proactive Growth Mindset: You are curious about where search is going. You understand how to apply search fundamentals (keywords/intent) to the next generation of AI-driven platforms and are excited to test them.
• Strong Analytical Skills: You are highly comfortable working with data. You know how to use tools like Sigma or Tableau to pull insights and make decisions based on facts.
• Experience with CRO & Landing Page Tools: You understand conversion rate optimization principles and have experience using landing page builders or testing tools to improve post-click conversion rates.
• Independence & Reliability: You have a proven ability to drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders. You are a master of your own time, working effectively across time zones to make smart, independent decisions without needing constant supervision.
• Clear Communication: You can take complex search data and explain it clearly and concisely in English to stakeholders across the company.

Bonus Points:

• AI Tooling: You leverage AI (like Gemini) to work faster - whether it’s drafting ad copy or analyzing data exports to find optimizations.
• ABM Experience: You’ve used platforms like 6sense or Demandbase to coordinate search ads with targeted account lists.
• Data Visualization: You enjoy building dashboards that tell a clear story about campaign performance.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

How you will make an impact:

As a Software Engineer II, Infrastructure on the Queueing and DBOps team, you’ll:

• Help operate the infrastructure behind Iterable’s mission‑critical data systems, including high-throughput Apache Pulsar clusters, RDS Postgres/Aurora, Elasticache/Valkey, and OpenSearch.
• Implement safe, automated patterns for upgrades, migrations, and configuration changes (e.g., blue‑green and rolling deployments) that keep our uptime and data integrity SLOs.
• Build and evolve Terraform/IaC modules and other “golden path” tooling that make it easy for engineering teams to adopt our platforms safely and consistently.
• Partner closely with our backend engineers to provide the infrastructure foundations for libraries and features, including rate limiting, database caching, and CDC pipelines.

You’ll work in a small, high‑impact team where your decisions directly influence Iterable’s reliability, costs, and ability to ship new data-powered features.

What you’ll do

• Run a reliable data infrastructure at scale
• Operate production Pulsar, database, caching, and search clusters with a focus on high availability, performance, and predictable behavior.
• Implement and refine alerting, dashboards, and runbooks to catch issues early and reduce incident MTTR.
• Standardize and automate infrastructure patterns
• Extend and maintain Terraform modules and other shared tooling used across engineering for team-owned services.
• Drive consistency in how environments are provisioned and configured, reducing drift and simplifying audits, upgrades, and troubleshooting.
• Deliver safer upgrades and migrations
• Contribute to zero‑downtime upgrade strategies for all team-owned infrastructure
• Support strategic migrations with high‑quality plans, test coverage, and rollout mechanics.
• Level up reliability and on‑call
• Participate in the on‑call rotation for Queuing and DBOps infrastructure, owning incident response and follow‑ups for your domains.
• Turn incident learnings into durable improvements in tooling, automation, and documentation.

Required Core Competencies & Proficiencies

• Have 2+ years of experience as a Software Engineer, Infrastructure / SRE / Platform engineer, or similar role.
• Have hands‑on experience operating cloud infrastructure (ideally AWS) in production, including at least one of:
• Managed databases (Postgres/Aurora or similar)
• Distributed queues/streaming systems
• Caching systems
• Search or analytics datastores 
• Are comfortable writing production code in at least one modern language; experience with Python and/or Golang and/or Java is a plus.
• Have practical experience with Infrastructure as Code (Terraform strongly preferred) and CI/CD pipelines.
• Enjoy debugging complex distributed systems and tracking down performance bottlenecks across services, databases, and queues.
• Communicate clearly with both infra and backend engineers and are comfortable collaborating across teams.
• Bring a growth mindset and a bias toward automation, simplification, and long‑term reliability over one‑off fixes.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

How you will make an impact:

We are looking for an Engineering Manager to lead the Audience team, which is responsible for how customers define, segment, and manage audiences across Iterable. This team owns the core services and product surfaces that let customers explore their contacts and build, maintain, and activate precise audiences.

You will balance people leadership with strong technical judgment, helping the team ship high-quality features in a high-scale, data- and privacy-sensitive domain. This role sits within the broader orchestration area and is critical to how Iterable targets the right users for every journey and campaign.

How You Will Make a Difference:

• Lead and support a team of backend and frontend engineers.
• Partner closely with Product and Design to evolve audience capabilities into intuitive, scalable user experiences.
• Take ownership of hard reliability and guardrail decisions, setting clear boundaries that protect platform health while enabling customer flexibility.
• Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
• Foster strong engineering practices around code quality, testing, documentation, and iterative delivery.
• Coach and mentor engineers, supporting career growth and healthy team dynamics.
• Collaborate with other engineering teams to align on dependencies, and shared goals.
• Contribute to hiring and onboarding as the team grows.

We Are Looking for People Who Have:

• 5+ years of hands-on software development experience.
• 3+ years of experience managing and growing software engineering teams.
• Strong background in application or platform engineering, ideally in a SaaS environment.
• Experience owning mission-critical services with strict availability and performance expectations.
• Strong technical judgment across system design, APIs, distributed systems, and developer workflows.
• Experience designing and operating large-scale, distributed document indexing and query systems
• Ability to navigate ambiguity, make pragmatic trade-offs, and drive execution across multiple initiatives.
• Experience operating production systems at scale, including on-call and incident response.
• Excellent communication skills and ability to align technical work with business and product goals.

Bonus Points:

• Experience building audience management, segmentation, personalization, or experimentation systems.
• Deep experience with large-scale search or analytics engines, high-throughput caching layers, or streaming data platforms.
• Experience scaling distributed systems including operating high-traffic, data-sensitive services in production.
• Experience in marketing technology or customer engagement platforms.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $156,000 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is leveling up.

Iterable is building the next generation of customer engagement, one where AI doesn’t just assist, it acts. Our platform is evolving into an AI-native system powered by Nova, enabling teams to translate goals into intelligent, real-time customer experiences across every channel. This isn’t about layering AI onto legacy tools; it’s about re-architecting how data, decisioning, and execution come together to create adaptive, agentic journeys at scale.

Ready to move beyond pipelines and build intelligence-ready data systems? 

We are looking for a Senior Product Manager to define how data moves, lives, and performs across Iterable. You’ll own the vision and roadmap for the full lifecycle of user and event data, from ingestion to intelligent storage to governed, high-performance access.

You’ll shape the systems that power both messaging surfaces and Nova AI experiences, ensuring data is fast, reliable, and ready for real-time decisioning. 

Every campaign launched, every journey orchestrated, every model activated, it all depends on the foundations you build.

How you will make an impact:

• Own the end-to-end user data platform charter: define how user and event data moves from APIs and pipelines into storage, through schema and lifecycle management, and out through query surfaces used by sends, journeys, and AI features—staying focused on core user data infrastructure, not analytics UI or external integrations.
• Make ingestion and identity reliable at scale: evolve ingestion APIs and pipelines with clear SLOs, prioritization, and fair-usage limits, and drive a clear identity model so we can safely move users from anonymous to known without duplicates or data loss.
• Modernize storage, schemas, and guardrails: lead ES8 and user-store roadmaps, retention and cost work, and turn schema management into a first-class product (field removal, usage heatmaps, structural guardrails) so customers can keep only the data that matters.
• Enable Nova and product teams with better data: partner with AI/ML and application teams to define what “AI-ready” means, evolve a centralized query layer with guardrails, and own platform metrics (SLOs, incidents, ES cost, schema health, query coverage) that show the impact of your roadmap.

In this role, you'll get to:

• Work at the heart of Iterable’s data plane—where decisions about ingestion, storage, schema, and queries shape everything built on top of it.
• Make concrete tradeoffs between flexibility and guardrails: when to allow arbitrary payloads vs. when to insist on structure, how much history to keep online, and which queries are too risky to run.
• Partner closely with senior engineering leaders on long-horizon decisions about search/index strategy, user stores, SLOs, and cost posture.
• Spend time with customers’ data and engineering teams to understand how they actually model users and events today—and reflect that reality in a cleaner, more powerful user data platform.

We are looking for people who have:

• 5+ years of product management experience in B2B SaaS, focused on backend, platform, or data infrastructure products.
• Hands-on experience with user and event data systems—for example: ingestion pipelines, identity/alias models, event stores, or large search/document databases (e.g., Elasticsearch).
• Strong instincts around APIs and schemas: you’re comfortable reading JSON payloads, thinking through nesting vs. flattening, and managing breaking changes over time.
• Familiarity with distributed systems and data infra (Kafka/Pulsar, Redis, relational or NoSQL stores, or search engines) and the tradeoffs around performance, reliability, and cost.
• Experience collaborating with AI/ML or data science teams on the data side—feature availability, data quality, semantics—enough to know what really blocks good models and agent behavior.
• Strong analytical skills (including SQL) and a habit of using data to drive prioritization and validate impact.
• Clear, direct communication; you can explain a data or infra decision to both senior engineers and non-technical stakeholders without jargon for its own sake.

Bonus points:

• You’ve worked on a core user-data or messaging platform where profiles, events, and identity resolution were central concepts.
• You’ve shipped guardrails or cost controls for shared infrastructure (rate limits, query limits, SLOs, or similar).
• You’ve been part of a major search / storage modernization (e.g., ES migrations, index redesigns, or retention changes).
• Background in computer science, data engineering, or a related field that lets you go deep with engineering when needed.

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $138,500 - $213,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued, and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has ranked in the top 10 of the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make a difference: Iterable’s RevOps team is looking for a Salesforce Developer to provide operational support to help grow our business worldwide. The core focus of the role is scaling and maintaining our GTM systems. You will help with admin tools and support end users using Salesforce, Outreach, Gong, CPQ, Gearset, LeanData, and Chili Piper. You will report to the Senior Manager, Business Systems. This is an opportunity to get broad exposure to our GTM tech stack and scale our systems and processes.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply, as we value applicants for the skills they bring beyond the job description.

You’ll get to:

• Manage integrated applications and third-party suppliers, including: Salesforce, Leandata, Outreach, Gong, Chili Piper, and other Sales, Marketing, Solutions, Partnership, BI and Customer Success technologies
• Work on requirements and Salesforce elements, and document technical specifications and the associated test cases
• Suggest and architect administrative solutions that reduce overall maintenance and support of assigned applications, and ensure solutions are scalable and in line with best practices
• Support our existing GTM tools and drive increased adoption across the team
• Manage reports and dashboards structure, both ad-hoc and for strategic initiatives
• Excellent understanding of Quote-to-Cash and Revenue Lifecycle Management processes, including CPQ, product catalog, order management, billing, contracts, and revenue recognition.
• Serve as subject matter expert in Quote-to-Cash products, staying current with new releases, roadmap plans, and best practices.
• Own, create, and maintain both internal and external documentation
• Support end-users of the Salesforce platform and integrated tools
• Collaborate with cross-functional stakeholders across the business and tool owners to provide support and updates to systems and processes
• Monitor system health and performance, proactively identifying and improving system processes
• Maintain and improve data cleanliness
• Build and maintain the architecture of our GTM technologies, including managing the efficiency, usage, and consolidation of those technologies

We are looking for people who have:

• Experience using the following in Salesforce: APEX, LWC, flow, validation rules, page layouts, record types, and bulk data load utilities (e.g., Data Loader)
• Hands-on programming/custom coding experience with Salesforce platform, requiring LWC and Apex.
• Deep understanding of Salesforce security, including how OWDs, sharing rules, profiles, roles, and permission sets impact visibility and editing
• Understanding of how to manage, troubleshoot, and integrate tools into Salesforce
• Strong project management skills and ability to communicate cross-functionally
• Interest in and ability to learn how to administer new tools

Bonus points:

• Experience administering Salesforce for an instance supporting 500+ users
• Knowledge of administering Outreach or Chili Piper.
• Salesforce Certified Administrator
• Salesforce Senior Certified Administrator
• Platform Developer I
• Trailhead Profile
• Hands-on Experience with Apex
• Experience providing support to an SFDC instance in a hyper-growth SaaS company

The US salary range for this position at the start of employment is an annual base salary of $114,500 - $179,000. The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

SOLUTIONS CONSULTANT

Iterable is the most powerful customer communication platform that enables brands like Doordash, Calm, Fender and Zoopla to deliver joyful experiences with harmonized, individualized and dynamic communications at scale. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV, and hundreds of companies like Priceline, Dotdash meredith, and Care.com rely on us to captivate their many millions of users. Over 1,100 brands and businesses around the world leverage Iterable to activate their customers with joy.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and have held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make an impact:

The Solutions Consulting team is made up of motivated, tech-savvy communicators – team players who make an impact across the whole organization. This is a pre-sales role that sits at the intersection of Sales, Product, Engineering, and Marketing -- you're looked at not just as a product expert, but as a thought leader that helps drive the future of the Iterable platform. You’ll constantly be learning and applying a broad range of skills, collaborating with diverse internal and external teams – guiding marketers, tech teams, product managers, and C-level executives on how to best unlock the full value of Iterable.

We're looking to expand our small but growing organization with teammates who are intellectually curious and willing to embrace challenges, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind. 

By learning about prospects’ goals, crafting solutions, and giving feedback you’ll have daily opportunities to hone your sales and technical presentation skills. You’ll demonstrate the power and value of the Iterable platform using creative brainstorming, critical thinking, and problem-solving. You will also get to tackle a broad range of situations beyond sales presentations, including internal education and technical projects.  

One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

• Work closely with our knowledgeable Account Executives to assess client challenges, think critically to devise solutions, and strategize how to present that information
• Generate excitement around the Iterable platform by creating compelling demonstrations and technical presentations tailored to diverse audiences
• Investigate the customer’s technical landscape to provide a seamless integration process
• Drive trials and proof of concept implementations from initial scoping through to successful handoff to our Professional Services team
• Play a major role in helping to close large SaaS enterprise deals
• Liaison with internal teams to deliver new features and drive adoption of the Iterable platform
• Continually invest in your own career through projects that enable you to grow professional interests that coincide with the growth of our org
• Have the opportunity to potentially travel both domestically and internationally (when safe travel resumes)

We are looking for people who:

• Background in SaaS Technical  roles with an aptitude for presales
• Technically curious and self-motivated – passionate about learning
• Deep knowledge in any of the following areas, particularly in the Martech/Adtech ecosystem: Mobile, APIs, Programming
• Demonstrable verbal and written communication skills
• Team players who are willing to constantly adapt and thrive in a dynamic environment

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US salary range + variable value for this position at the start of employment is $137,000 - $200,000 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

How you will make an impact:

As a Software Engineer II at Iterable, you'll complete smaller projects autonomously, with regular oversight on new problems or undefined projects. You will prioritize activities with limited guidance while understanding how your tasks contribute to the team's project goals. You will proactively seek guidance from team members or managers when an answer is not known, form opinions while seeking input from a diverse group of team members, and learn to proactively anticipate small roadblocks to accomplishing tasks.

How you will make a difference:

• Complete assigned tasks that are comprehensive and thought out
• Proactively collaborate with team members to find the best solutions
• Form opinions while seeking input from a diverse group of team members on how to solve a problem
• Recommend solutions to enhance existing processes and understand resources available to overcome unforeseen issues
• Learn to proactively anticipate small roadblocks to accomplishing tasks and use knowledge of business unit processes to navigate
• Learn to manage expectations and accurately gauge effort needed to accomplish objectives

We are looking for people who have:

• 3+ years relevant software development experience.
• Experience building production-ready, scalable web applications.
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Experience with Elasticsearch and/or other relevant technologies like Postgres.
• Desire to work in a highly remote/distributed but collaborative environment. (Iterable has offices in San Francisco, Denver,  New York and Lisbon but the vast majority of Engineering has chosen to work remotely)
• Willingness to take on-call responsibilities.
• Fluency in English (verbal and written).
• Legally authorized to work in the EU.

Our Technology Stack:

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis, CRDB
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Bonus Points

• Experience with End-to-End, Integration, and Performance testing
• Exposure to enterprise systems
• Worked in a company with a strong US presence

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

What we're looking for:

We’re looking for a VP, Global Demand Generation to own the full revenue marketing engine – driving predictable pipeline growth, accelerating deal velocity, and ensuring operational excellence across the marketing organization.

This leader will be accountable not only for demand generation outcomes, but also for the systems, data, and insights that power them. You’ll oversee global demand programs (field, ABM, campaigns, paid, and digital) alongside Marketing Operations and Analytics – bringing rigor to forecasting, clarity to performance, and scalability to how we grow.

Reporting to the CMO, you’ll be a core member of the marketing leadership team and a key partner to Sales, RevOps, Finance, Product Marketing, and Brand. You’ll balance near-term pipeline goals with long-term system health, while introducing bold, differentiated programs that break through in a competitive market.

What you'll own:

• Own the global revenue marketing strategy and outcomes
• Define and lead the end-to-end demand generation strategy aligned to company growth goals, ICPs, and GTM priorities
• Translate revenue targets into measurable demand plans, forecasts, and investment strategies
• Partner closely with Sales leadership on pipeline planning, account coverage, and forecast accuracy
• Drive accountability for pipeline creation, progression, and conversion across segments and regions
• Lead and scale demand generation programs
• Field & Event Marketing: Design regional and executive programs that accelerate enterprise deal velocity
• ABM: Lead a focused, sales-aligned account-based motion across priority segments
• Integrated Campaigns: Drive cohesive, multi-channel campaigns that connect brand to pipeline
• Paid Media & Digital: Own global paid and digital strategy across search, social, display, and emerging channels
• Webinars & Virtual Programs: Build scalable digital programs that generate pipeline and extend thought leadership
• Own Marketing operations and analytics
• Lead Marketing Operations, including marketing tech stack, data infrastructure, campaign execution, and process optimization
• Establish clear definitions, measurement frameworks, and attribution models in partnership with RevOps and Finance
• Drive forecasting rigor, budget allocation, and ROI visibility across all marketing investments
• Build a best-in-class marketing analytics function that delivers actionable insights on pipeline performance, conversion, and efficiency
• Ensure data quality, governance, and seamless integration across systems
• Operate with rigor and credibility
• Inspect performance regularly, optimizing programs and spend based on impact and efficiency
• Communicate pipeline health, forecasts, insights, and tradeoffs clearly to executive leadership
• Bring a systems-thinking approach to scaling demand, balancing experimentation with repeatability
• Build and lead a high-performing team
• Lead, coach, and scale a global team across multiple demand functions
• Clarify ownership, priorities, and success metrics for all team members

What you bring:

• 12–18+ years of experience in B2B SaaS demand generation or revenue marketing roles
• Proven track record of owning pipeline in mid-market and enterprise contexts
• Deep experience across field marketing, ABM, integrated campaigns, and paid media
• Strong operational mindset, comfortable with martech stacks, forecasting, attribution, and performance metrics
• High credibility with Sales, Finance, and executive stakeholders; strong cross-functional leadership
• Ability to balance strategic thinking with operational excellence and execution
• Demonstrated ability to invent creative programs that break through competitive noise
• Experience leading and scaling high-performing global teams
• Clear, executive-level communicator capable of simplifying complex tradeoffs

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Community Impact Days
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $252,000 - $315,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

As a Machine Learning Platform Engineer at Iterable, you will design, evolve, and maintain our core ML infrastructure and the paved roads on which we build intelligence into our product. As a high tech marketing platform, we work with thousands of high scale and diverse enterprise customers. The scale and diversity of these workloads, supporting personalization with deep customizability, presents unique and exciting challenges for platform engineering. 

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

What You’ll Do

• Lead the end-to-end development of ML pipelines, from prototyping and experimentation through to production deployment, enabling AI-powered features at scale.
• Design, build, and maintain the core infrastructure that powers our ML services (e.g., Databricks, AWS, Ray, Kubernetes).
• Develop robust observability and experimentation frameworks to ensure reliable model deployment, monitoring, and continuous iteration.
• Partner closely with Data Science teams, treating the ML Platform as a product—removing infrastructure bottlenecks and empowering them to deliver high-quality models efficiently and confidently.

What We’re Looking For

• 3+ years of experience in backend and/or infrastructure engineering.
• Strong experience with infrastructure-as-code practices (e.g., Pulumi, Terraform, CloudFormation).
• Experience working with service-oriented architectures and integrating ML services into high-scale backend systems.

Nice to Have

• Hands-on experience building and operating ML pipelines, including traditional recommender systems and modern deep learning training and serving systems.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

How you will make an impact:

Engineering at Iterable is responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive to non-technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

One of our core values is Growth Mindset and Iterable is a company where everyone can continuously learn. If this is an idea that excites you, please do apply as we value applicants for the skills they bring beyond a job description

How you will make a difference:

As a Senior Infrastructure Engineer working on the User Data Infrastructure team, you will:

• Use your Kubernetes and AWS expertise to evolve EKS lifecycle, multi-tenant isolation, and regional consistency, ensuring clusters remain secure, performant, and predictable as we scale.
• Improve reliability and cost by identifying areas of waste (storage, compute).
• Improve automation of our Elasticsearch cluster management system (shard management, data retention, indexing, cross cluster re-balancing).

We are looking for people who have :

• 5+ years building and operating large-scale, cloud-native systems (SRE, DevOps, or infrastructure engineering roles).
• Deep production experience with Kubernetes (controllers, CRDs, Helm/Kustomize, autoscaling, security context).
• Experience managing Infrastructure-as-Code at scale (Terraform)
• Strong software engineering skills in Java or Python; ability to read/extend code in other languages when needed.
• Demonstrated leadership: mentoring peers, driving cross-team initiatives, and influencing engineering culture.

Our Technology Stack:

• Programming Language: Scala, Java
• Databases: Elasticsearch, Postgres, Redis
• Infrastructure: Kafka, AWS, Pulsar
• Other Relevant Technologies: Docker / Kubernetes

Bonus Points

• Experience working with large code base
• Experience with functional programming and the JVM

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

You’ll work as a member of Team Q. Team Q manages Iterable technologies and libraries powering the myriad of queueing problems across Iterable.  At peak parts of the day these queues reach nearly 1 million publishes a second! Team Q is building towards continuously enriching self-service platforms that allow every Iterable team to plug into this high scale torrent of messages - seamlessly. 

As a Senior Software Engineer on Team Q at Iterable, you'll have the opportunity to direct how we support massive real-time traffic ensuring fairness and predictability for our customers.

Your work will include designing and implementing our next-generation queueing library, including how we dynamically prioritize incoming traffic and schedule+predict long-running workloads. You’ll work closely across teams in Iterable to understand our rich set of queueing use cases to help form the solutions on the team roadmap.

We believe in a strong, friendly engineering culture and value personal and professional growth. You'll get to work on what you like and one of our explicit goals as a team is to build a uniquely fun and growth-oriented culture. Our team of hackers and thinkers is small, lean, and empathetic.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

• Design and build libraries to accelerate the building of Customer Products
• Build products to gracefully handle widely varying traffic patterns in queues
• Collaborate with a small and nimble engineering team
• Identify and resolve performance bottlenecks

We are looking for people who:

• Experience designing, developing, and operating asynchronous systems
• Experience with queueing technology (RMQ, SQS, Kafka, etc)
• Proficiency  in at least one modern programming language (we use Scala)
• A passion for developer experience
• Passion for learning and a team player

Bonus Points

• Experience managing operations in datastores used in services
• Experience with Scala ZIO and reactive domain modeling
• Contributor to a queueing technology

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

What we're looking for:

We’re looking for a Director, Brand & Content Strategy to define and lead Iterable’s brand strategy across narrative, creative, and content. Reporting to the CMO, this leadership role will blend strategic thinking with strong creative judgment. You’ll own how Iterable is positioned in the market and how that positioning comes to life across every touchpoint—from flagship campaigns and thought leadership to our website, events, and always-on content.

What you'll own:

• Brand strategy and positioning: Lead the brand strategy across the business, ensuring we have a clear and differentiated position in the market. You'll define the brand vision and identity, and bring consistency and clarity across audiences, programs, and channels.
• Creative direction and execution: Own the creative vision, setting standards for visual identity, messaging and storytelling, partnering with internal teams and external agencies to bring it to life. 
• Content & Thought Leadership: Drive Iterable’s content strategy, including flagship research, executive thought leadership, SEO content, and data-driven storytelling that amplifies our point of view with senior leaders (VP–C-suite).

Integrated Brand Campaigns: Lead integrated brand campaigns, driving the overarching narrative, creative concept, and market-facing storytelling that builds preference and elevates the brand.

• Measurement & Impact: Define how brand impact is measured, including awareness, consideration, engagement, and influence on pipeline and revenue.
• Team Leadership: Build and manage a high-performing team across brand strategy, creative, and content, fostering a culture of creativity, collaboration, and accountability.

We'd love to hear from people with:

• 10+ years of experience in brand, creative, or content leadership roles, ideally in B2B SaaS or high-growth technology companies.
• Proven experience building and evolving a brand through a period of scale or market transition.
• Strong strategic instincts paired with excellent creative judgment.
• Experience leading teams and working with external agencies.
• Ability to translate complex products into clear, compelling stories.
• Comfort operating at both the strategic and executional level.
• Strong executive presence and the ability to influence cross-functional partners.

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $160,000 - $225,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Join Iterable in Portugal, where innovation meets opportunity! At Iterable, you’ll thrive in a values-based community with competitive salaries, exceptional benefits, and continuous learning opportunities. Our expansion into Portugal is a game-changer, offering you the chance to shape our brand and bridge the gap between technical and marketing teams.

How you will make a difference

As an Android Software Engineer II on the SDK team at Iterable, you’ll contribute to our Android and Flutter SDK and related mobile integration features that enable customers to send billions of personalized messages to people around the world each year. This includes adding new features to our existing integration channels such as SMS and Push Notifications, and helping build out support for new mobile and device channels we may add in the future (for example Roku, Messenger, WhatsApp, Android Auto, and others).

You’ll work closely with our Product team to refine product features and determine the feasibility of upcoming projects, and you’ll collaborate with teams such as Delivery and User Data Infrastructure to ensure the products and services the mobile team builds remain fast, reliable, and scalable.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, we encourage you to apply—we value applicants for the skills and potential they bring beyond a job description.

You’ll get to

• Own Android SDKs and associated functionality, ensuring they are robust, intuitive, and integrate cleanly with our Flutter SDK and other cross-platform environments.
• Influence technical strategy to build SDKs and integrations mobile developers will love, with clear APIs, reliable behavior, and thoughtful support for Flutter use cases.
• Drive team discussions on system architecture and component design, with an eye toward cross-platform usage patterns (native + Flutter).
• Design intuitive and performant APIs that feel natural to Android and Flutter developers alike.
• Participate in code reviews and help uphold high standards for code quality, testing, and documentation.
• Ship code frequently in an iterative environment, balancing quality and speed.
• Collaborate with a small, nimble team of engineers that values ownership, autonomy, and learning.
• Partner with Product and other Iterable teams to deliver on the team’s technical vision for mobile and cross‑platform channels.
• Participate in an on-call rotation to help support our customers (currently about once per quarter).

We are looking for people who have

• B.S. or M.S. in Computer Science, or equivalent practical experience.
• 3+ years of experience in mobile development, with a strong track record of building and shipping Android applications or SDKs (SWE II level).
• Strong knowledge of Android and its core frameworks, along with solid understanding of mobile platforms and constraints.
• Expert-level proficiency in Kotlin or Java, and modern Android tooling and libraries.
• Solid computer science fundamentals (threading, memory management, performance, and testing best practices).
• Experience building and maintaining public-facing APIs and/or SDKs, ideally for external developers.
• Hands-on experience with Flutter in a production or near‑production context (for example, shipping features in a Flutter app, building a Flutter plugin, or integrating a native Android SDK into a Flutter codebase). This experience is strongly preferred and will be used day‑to‑day in the role.
• Passion for learning and continuously improving yourself, your team, and the developer experience you create.

Bonus points

• Examples of shipped applications or SDKs on the Google Play Store.
• Experience with mobile build systems and automation (e.g., Gradle, CI pipelines).
• Experience with testing frameworks for mobile and/or Flutter (unit, integration, snapshot, end‑to‑end).
• Involvement in the local or global Android and/or Flutter developer community (meetups, open source, speaking, writing, etc.).
• Experience deploying and operating services on AWS or another major cloud provider.
• Proficiency with other cross-platform development frameworks such as React Native; Flutter remains our strong preference for this role, but adjacent experience is valuable.

While Flutter experience is highlighted as a strong preference and key part of this role, we’re always excited to speak with Android engineers who can demonstrate the ability to ramp quickly on new frameworks and tooling.

Perks & Benefits (Portugal)

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

How you will make an impact:

Engineering at Iterable is responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive to non-technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

One of our core values is Growth Mindset and Iterable is a company where everyone can continuously learn. If this is an idea that excites you, please do apply as we value applicants for the skills they bring beyond a job description

Team Description? 

How you will make a difference:

As a Senior Software Engineer working on the User Data Infrastructure team, you will:

• Design and develop software for a highly scalable and reliable multi-tenant system
• Architect and develop solutions to scale a complex platform that reaches millions of users
• Enhance observability of data at ingestion, query, and storage layers
• Improve automation of our Elasticsearch cluster management system

We are looking for people who have :

• Relevant industry experience building production-ready, scalable applications
• Proficiency  in at least one programming language (ideally Scala and/or Java)
• Experience with Elasticsearch
• Experience with NoSQL and SQL databases  
• Passion for learning -- always improving yourself and the team around you

Our Technology Stack:

• Programming Language: Scala, Java
• Databases: Elasticsearch, Postgres, Redis
• Infrastructure: Kafka, AWS, Pulsar
• Other Relevant Technologies: Docker / Kubernetes

Bonus Points

• Experience working with large code base
• Experience with functional programming and the JVM

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

The Role

As a Product Marketing Manager at Iterable, you will be the connective tissue between market opportunity, product innovation, and go-to-market strategy. You'll own specific product areas within our platform (Enterprise/Ecosystem: APIs/SDKs, Integrations, Governance, Data Infrastructure), translating customer needs into strategy and strategy into action. This role combines deep technical product knowledge with sharp business acumen to drive adoption, expansion, and competitive advantage.

Key Responsibilities

Content & Messaging 

• Craft strategic, audience-first messaging and positioning for your product portfolio
• Develop compelling narratives that cut through market noise, power sales conversations, and accelerate customer journeys
• Test and validate messaging with customers and prospects to ensure resonance, clarity, and differentiation

Launch & Go-to-Market

• Lead product launch planning and execution from concept to market
• Define launch tiering and coordinate cross-functional teams for maximum impact
• Establish clear launch success metrics and analyze performance to inform future GTM strategies

Enable Internal Teams

• Drive launch readiness by equipping sales, CS, and partner teams with the tools, training, and messaging they need to win
• Partner with sales engineering to develop technical narratives aligned to business outcomes
• Support customer success with adoption messaging and expansion playbooks
• Work with the enablement team to create objection-handling frameworks and discovery questions to support prospect conversations

Adoption & Customer Success

• Drive customer engagement through lifecycle programs and in-product messaging
• Identify expansion opportunities and develop targeted cross-sell/upsell campaigns
• Partner with customer marketing to build reference programs and case studies

Relationships & Market Intelligence

• Conduct customer research, market research, and competitive differentiation
• Collaborate with product management to influence the roadmap based on market insights
• Support analyst relations and thought leadership initiatives

What We're Looking For

Experience & Background

• 3-5 years in product marketing at a B2B SaaS company, preferably with technical products
• Experience in positioning products to both technical users and business decision-makers
• Strong technical depth with the ability to learn quickly, balanced with business acumen
• Demonstrated success in driving pipeline generation and deal velocity
• Previous work experience in consumer apps and tech, or media and publishing industries is highly valued.

Skills & Competencies

• Excellent written and verbal communication skills with the ability to distill complex technical concepts
• Experience with customer research methodologies and market analysis
• Strong project management skills and ability to coordinate cross-functional initiatives
• Knowledge of marketing technology landscape and customer data platforms preferred

Personal Attributes

• Customer-centric mindset with passion for solving real business problems
• Data-driven approach to decision making and campaign optimization
• Collaborative team player comfortable working with engineering, product, sales, and marketing
• Self-starter who thrives in a fast-paced, high-growth environment

Success Metrics

• Product adoption rates and feature utilization
• Pipeline generation and influence on new business
• Win rates in competitive deals
• Customer expansion and cross-sell success
• Sales enablement effectiveness (rep ramp time, message consistency)

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $112,000 - $175,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

As a Software Engineer II at Iterable, you'll independently develop, maintain, and deliver moderate-complexity projects on your team. You'll be working with the Delivery team which builds and maintains the pipeline responsible to getting messages to end users on time. Ultimately, we help enable our customers to provide relevant, timely, and joyful experiences to their own users.

Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

You are recognized as a subject matter expert in a particular focus area and consistently demonstrate high-quality, on-time delivery. You take ownership of the full lifecycle of your code — from design through production monitoring and maintenance. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

You'll get to:

• Execute on core work with minimal guidance in a way that increases team velocity while maintaining high quality
• Break down projects into milestones, provide accurate cost estimates, and proactively keep stakeholders informed
• Architect and develop solutions on a complex platform that reaches millions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Write well-structured, maintainable, documented, and tested code with an eye toward future reuse and modularization
• Diagnose and fix tricky bugs, prevent incidents through appropriate testing, and maintain a track record of drama-free deploys
• Provide in-depth code reviews and contribute to design reviews with respectful, effective communication
• Recognize potential scalability issues, bring them to the Architecture Support Group (ASG), and participate in remediation
• Collaborate actively to unblock teammates, give and receive hard feedback with respect and empathy, and solicit input from people of diverse backgrounds
• Participate in recruiting and develop effective interviewing skills

We are looking for people who have:

• 3+ years of relevant software development experience
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Experience building production-ready, scalable web applications
• Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems
• Strong interpersonal skills and the ability to collaborate in a highly remote/distributed environment
• Ability to facilitate discussions within your team and cross-functionally
• A desire to be part of a values-driven Engineering team
• Passion for learning — always improving yourself and the team around you
• Willingness to take on-call responsibilities
• Fluency in English (verbal and written)

Our Technology Stack:

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis, CRDB
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Bonus Points:

• Experience with end-to-end, integration, and performance testing
• Exposure to enterprise systems

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

As a Senior Software Engineer at Iterable, you'll be responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive for non-technical users is extremely important. 

Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

You will be working with the Analytics Application team that provides accurate and actionable insights to our customers so that they can establish a clear understanding of the effectiveness of their marketing efforts. Ultimately, we help enable our customers to provide the most relevant and joyful experiences to their own users.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

You’ll get to:

• Own the backend of the product with a huge amount of autonomy
• Architect and develop solutions to scale a complex platform that reaches millions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Provide direction for your team and guide standards across the Engineering organization
• Improve Engineering processes, tooling, and efficiency
• Mentor and guide team members 

We are looking for people who have:

• Relevant industry experience building production-ready, scalable web applications
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems. 
• Ability to facilitate discussions within your team and cross-functionally
• A desire to be part of a values-driven Engineering team
• Passion for learning -- always improving yourself and the team around you

Our Technology Stack:

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Bonus Points

• Experience with large-scale performance testing 
• Experience with data processing and advanced methodologies
• Experience with functional programming and the JVM
• Experience using AI IDEs or workflows

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Enterprise Account Executive - East Region **

How you will make an impact:

We are looking for a dynamic and accomplished Enterprise Account Executive to join our growing and talented team. As an Enterprise Account Executive at Iterable, you are a hunter who is passionate about our product and communicating its value to prospects as you discover, isolate, and ultimately solve their biggest challenges. You know how to sell innovation and disruption, and you thrive as part of an engaged team that supports each other and our customers! 

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

• Target new business opportunities within assigned enterprise organizations 
• Go high and wide within enterprise organizations to understand the full scope of opportunity
• Articulate the value and return on investment of an enterprise solution across multiple decision-makers
• Lead the entire sales cycle from initial opportunity creation to close
• Collaborate with internal partners to move deals forward and ensure customer success
• Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute your outbound prospecting plan
• Bring energy and out-of-the-box thinking to solving our customer’s needs and problems as part of a growing, fast-paced team.
• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion, all while utilizing a consistent and repeatable sales process. Our reps leverage intellectual curiosity, grit, and creativity to bring deals over the finish line.

We are looking for people who:

• Relevant SaaS sales experience with a track record of consistently exceeding quota. 8-10 years preferred.
• Exceptional technical aptitude; passion for understanding our technology and communicating its benefits to both technical and non-technical prospects.
• Demonstrated experience selling complex business applications/technology solutions at the C-suite level
• An effective, repeatable method for uncovering greenfield opportunities and building out a new territory
• Experience negotiating contracts with procurement as well as MSAs with Legal.
• Experience working at high-growth, SaaS, scaleup companies 
• You know how to identify customer segments and new opportunities to grow your sales pipeline.
• Passion for technology and service and the ability to quickly learn new software
• A collaborative approach to a complex sales cycle
• Challenger Sales Methodology preferred
• Alignment with our values of Humility, Trust, Balance, and Growth Mindset

Bonus points:

• Familiarity with enterprise email marketing and/or marketing automation solutions
• MEDDIC, Value Selling, Command the Message Methodology

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US salary range + variable value for this position at the start of employment is $266,500- $310,500 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

How you will make an impact:

Iterable is looking for a Junior Deal Desk Analyst to join its growing team. This is a hands-on position that will be critical to enhance company contract execution. In this role, you will ensure that all contracts in our queue are reviewed, structured, consistently evaluated, approved, and closed as quickly and efficiently as possible. This role will report to the Senior Manager, Deal Desk. 

One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.

In this role you’ll get to:

• Review pricing and contract structure to ensure alignment with business, legal, and finance requirements
• Calculate margins on deals to ensure each opportunity is meeting gross margin targets
• Enforce best practices for the quoting process, pricing guidelines, and overall Deal Desk processes
• Escalate approvals to the appropriate business partners and functions for review and approval
• Help support sales with quote and order form creation, including making edits inside of the CPQ system and manually updating order forms
• Help ensure accuracy of internal documentation relating to standard operating procedures 

We are looking for people who have:

• Experience in a Revenue Operations role
• Experience in CRM (Salesforce.com)
• Can be self-sufficient and detail-oriented, especially during crunch time
• Able to collaborate with multiple functions 
• Willingness and eagerness to learn on the job
• Ability to work and adapt to change in a fast-paced environment
• Strong Microsoft Office, GSuite, and Adobe skills

Bonus Points:

• Previous experience in Deal Desk
• Previous experience with email marketing, push, or SMS software
• Previous experience with quoting (CPQ)

The anticipated US hourly pay rate for this contract position is $30.00 - $35.00 per hour. The specific rate offered within this range will be determined by factors such as US work location, job-related skills, experience, and relevant education or training.

Please note: As this is a 6-month contract role, it is not eligible for the benefits, equity, or perk programs offered to permanent employees.

The Role

The Senior GRC Privacy Analyst sits within the Security Governance, Risk, and Compliance (GRC) team and plays a key role in advancing Iterable’s privacy program and supporting the organization’s security and compliance risk management efforts. 

This hands-on, senior individual contributor is responsible for privacy operations and participates in rotational responsibilities, including third-party risk reviews, audit support, and customer trust and privacy inquiries. The role partners closely with Legal, the DPO, Security, Product, and business teams to ensure privacy and security risks are identified, assessed, and managed consistently, in alignment with privacy and regulatory requirements.

Key Responsibilities:

• Lead privacy operations within the Security GRC function by developing, implementing, and maintaining privacy program processes and documentation, including:
• Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs)
• Records of Processing Activities (ROPA) and data inventories
• Data Subject Access Requests (DSARs), in coordination with Legal, HR, and Marketing
• Privacy and compliance risk assessments aligned with GDPR, CCPA/CPRA, HIPAA, and other applicable global privacy laws
• Support privacy-by-design practices by embedding privacy considerations into GRC workflows, risk assessments, and third-party reviews
• Support the privacy risk register by providing input and context on privacy and security risks, and ensure key stakeholders, including Legal, the DPO, and business teams, are kept informed of risk status and updates
• Assist with third-country data transfer risk assessments (Transfer Impact Assessments), Legitimate Interest Assessments (LIAs), and related privacy evaluations in consultation with Legal and the DPO
• Participate in GRC rotational responsibilities, including third-party security and privacy vendor reviews and support for internal and external audits (e.g., SOC 2, ISO 27001), including evidence collection and remediation tracking
• Provide rotational support for customer trust and privacy inquiries, partnering with Sales and Customer Success on customer-requested DPIAs, privacy questionnaires, and data protection assessments
• Collaborate cross-functionally with Legal, the DPO, Product, Engineering, Security, and business teams to operationalize privacy and security requirements in a scalable, risk-based manner by providing innovative solutions and automation initiatives

The Ideal Candidate Will Be/Have:

• Strong experience with GDPR and global privacy operations in a SaaS or technology environment
• Hands-on experience with PIAs/DPIAs, ROPA, DSARs, and privacy risk assessments
• Experience with third-party risk management and security reviews
• Experience supporting customer trust and privacy inquiries
• Ability to analyze complex privacy and security issues and provide clear, actionable recommendations
• Familiarity with SOC 2, ISO 27001, and ISO 27701 audit processes
• Strong cross-functional communication and stakeholder management skills, including the ability to explain privacy and security risks to technical and non-technical audiences
• Highly organized with strong attention to detail and the ability to manage multiple priorities under tight deadlines
  
  

Nice to have/Bonus Points::

• Privacy certifications (CIPP/E, CIPP/US, CIPM, or similar)
• Experience with US state privacy laws (HIPAA, CCPA and others)
• Experience working at a SaaS company 

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

About the Role

We are currently deep in the development of the next chapter of our digital presence—a modern, performance-driven site built on WordPress Block Theme.

We are looking for a Marketing Web Developer to join us. You will primarily step into an active build to help us launch our new platform, while also providing support for our current site as needed during the transition. Subsequently, you will help drive the technical evolution of our marketing engine alongside our internal team.

You have deep expertise in modern WordPress (Gutenberg/Blocks), but you are also comfortable in a React stack, specifically managing our complex lead generation forms. You will partner with our existing technical team to ensure our site is secure, accessible, and data-driven.

Key Responsibilities

• Develop & Maintain: Play a key role in the development of Iterable's marketing website, ensuring a seamless, responsive, and visually appealing user experience across all devices.
• Complex React Integration: Maintain and enhance our custom lead generation forms built on a React stack. You will ensure these forms communicate correctly with our APIs and MarTech platforms.
• Accelerate the New Build: Collaborate with the team to ship our new Block Theme-based site. You will write clean, semantic code to finalize layouts and functionality.
• Analytics & Data: Go beyond basic tracking. You will implement custom analytics events (GA4/GTM) to track user behavior precisely and ensure data integrity for the marketing team.
• Performance & Optimization: Proactively monitor page speed (Core Web Vitals) and SEO technical health. You will identify bottlenecks and implement solutions to keep the site lightning-fast.
• Security & Reliability: Work with the technical team to ensure website scalability and maintain security standards.
• Strategic Input: You aren't just a ticket-taker. You will provide technical recommendations for improvements regarding loading times, architecture, and user experience.

Technical Requirements

• Modern WordPress: Deep experience with Block Themes, theme.json, and Full Site Editing (FSE). You prefer native WordPress solutions over heavy page builders, and prefer to build your own solutions over stacking piles of plugins.
• React & JS Proficiency: Solid understanding of React.js to manage our lead-gen forms, along with modern vanilla JavaScript (ES6+).
• Analytics Implementation: Proven experience setting up and debugging Google Tag Manager and creating custom events in GA4. You understand the data layer.
• API Integrations: Experience connecting websites to third-party MarTech platforms (e.g., CRMs, Marketing Automation tools) via REST/GraphQL APIs.
• Web Fundamentals: Strong grasp of SEO best practices, semantic HTML5, and Web Accessibility standards.
• Version Control: Proficiency with Git and collaborative workflows (Pull Requests).

Soft Skills & Operational Excellence

• Communication: You can translate complex technical concepts into plain English for business owners and marketing stakeholders.
• Detail-Oriented: You have a QA mindset. You meticulously check for responsiveness, accessibility issues, and cross-browser compatibility before shipping.
• Task Management: Ability to prioritize and manage multiple tasks in a fast-paced environment. You can balance urgent hotfixes with long-term development work.
• Collaborative: You thrive working closely with other developers and designers to implement pixel-perfect UIs and with marketers to understand campaign requirements.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

The Principal Engineer is a critical, senior leadership role responsible for driving the technical strategy, architectural coherence, and engineering excellence across several key product areas. This role acts as a bridge between high-level business goals and on-the-ground technical execution, ensuring the product is built correctly, efficiently, and with a long-term vision. The Principal Architect is expected to drive technical excellence by balancing immediate execution needs with the long-term health and scalability of the product's architecture, while understanding the business and customer needs.

Key Responsibilities

Architectural Leadership & Strategy

• Serve as the technical authority for multiple core product areas, ensuring all architectural decisions directly support the business objectives for those areas.
• Establish and maintain organization-wide technical standards, architectural patterns, and coding best practices to ensure consistency, security, performance, and maintainability across all teams.
• Support decision making by providing expert architectural guidance and data-driven recommendations to leadership and engineering teams, facilitating timely and sound technical decisions.

Technical Management & Mentorship

• Directly mentor, guide, and lead the technical direction of the Tech Leads and senior engineers within the domains, fostering a high-performance engineering culture.
• Oversee and approve key design documents and high-level architectural proposals, ensuring they adhere to organizational standards and the own building and maintaining a long-term architectural roadmap.
• Act as an escalation point for complex technical challenges, actively supporting teams in overcoming significant architectural hurdles or design issues.

Communication & Vision

• Pull teams up to give them the big picture and let them see connections: Define and communicate the overall architectural vision and strategy to engineering teams, helping them understand how their individual contributions connect to the broader product and business goals.
• Report on roadmap: Regularly report progress, risks, and technical insights related to the architectural roadmap to executive and product leadership

Qualifications

Experience & Technical Skills

• Professional Experience: 10+ years of software engineering experience, with at least 5+ years as a hands on architect
• System Design: Proven track record of architecting and delivering complex, high-scale, distributed systems (e.g., Microservices, Event-Driven Architecture) in a cloud environment (AWS/GCP/Azure).
• Technical Depth: Deep expertise in our core technology stack: Scala (Java in lieu), Play, Kafka, Flink,  Pulsar, S3
• AI: Experience building or deploying Multi-Agent Frameworks or Multi-Agent Systems.
  • Proven experience working with multiple LLMs (e.g., OpenAI, Anthropic, Cohere, etc.) and understanding their strengths and limitations.
  • Expertise in orchestration software like LangGraph or similar frameworks used for building and managing agent workflows.
• Data Engineering, Pipeline and Storage: Strong experience with data architecture, including SQL and NoSQL databases, caching strategies, and data consistency models. Experience in data engineering and data pipeline technologies. Our stack is Elasticsearch, Postgres, Redis and CockroachDB. 
• Operational Excellence: Demonstrated experience with CI/CD pipelines, observability (logging/monitoring/tracing), and DevOps practices. Has experience working with consumer-scale systems at enterprise software companies.

Leadership & Soft Skills

• Influence without Authority: Ability to drive consensus across multiple teams and stakeholders without relying solely on hierarchical authority.
• Business Acumen: Strong ability to translate complex technical concepts into non-technical terms for executive stakeholders and product managers.
• Mentorship: A passion for teaching and upskilling other engineers; experience managing or mentoring Tech Leads is highly desirable.
• Strategic Thinking: Ability to balance "perfect" architecture with pragmatic delivery timelines (knowing when to accept technical debt and when to pay it down).

Preferred Qualifications (Bonus)

• Experience transforming a monolithic architecture into modular, service oriented architecture.
• Experience working directly with customers from both a functionality and triaging standpoint
• Experience working in building messaging/communication platforms at scale.

Position Overview:

We are looking for a Senior Full-Stack Engineer to join the team building Nova’s agentic experiences within the Iterable platform. This team is responsible for the full end-to-end development of conversational and agent-driven workflows, including the interaction surfaces, orchestration layers, and core platform integrations that make these experiences seamless and intuitive for users.

In this role, you will work across the stack to build both frontend and backend components that bring agentic capabilities to life. You will collaborate closely with design, product, and engineering partners to deliver high-quality, user-centered features. This position is well-suited for someone who enjoys solving complex product and technical problems, can navigate ambiguity, and brings a strong sense of ownership to their work.

Responsibilities:

• Build and iterate on the frontend and backend components that power agentic user experiences.
• Collaborate with design and product teams to create intuitive, conversational interaction patterns.
• Work across the stack to integrate frontend workflows with backend services, platform APIs, and internal tooling.
• Contribute to the evolution of underlying frameworks, including agent workflows and supporting infrastructure.
• Participate in architectural and design discussions to ensure solutions are scalable, maintainable, and aligned with product goals.
• Write high-quality, well-tested code and help refine engineering standards and best practices.
• Debug production issues, improve observability, and contribute to system reliability.
• Partner with other engineers to deliver features from concept to production, including technical design, implementation, testing, and rollout.

Qualifications:

• 5+ years of experience building full-stack applications in production environments.
• Strong proficiency with TypeScript and experience working across both frontend and backend systems.
• Experience with modern frontend frameworks (React preferred) and backend application development.
• Ability to design clean, maintainable APIs and internal interfaces.
• Strong collaboration skills and comfort working closely with product and design.
• Ability to operate independently, manage ambiguity, and drive work to completion.
• Interest in building intelligent, agent-driven experiences, even without prior LLM experience.

Bonus Points

• Experience contributing to or building internal frameworks or developer tooling.
• Familiarity with agent frameworks, agentic patterns, or LLM tool-calling workflows.
• Strong intuition for UI/UX quality in interactive interfaces.
• Experience with observability, performance tuning, or production debugging at scale.
• Experience with event-driven or distributed systems.
• Prior experience working in remote-first engineering environments.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make a difference:

• Contribute to team roadmap and planning sessions to enhance customer value of the product.
• Collaborate with cross-functional teams, product, and design to conceptualize and build new product features.
• Be personally responsible for the entire lifecycle of projects, from initial engineering design and planning through development, deployment, and success in production.
• Develop solutions to scale a complex platform that reaches millions of users.
• Contribute to the code review process by offering suggestions for improvement, helping to define and enforce coding standards.
• Leverage design discussions and other team engagements as an opportunity to level up your team and the product.

We are looking for people who have:

• 5+ years relevant software development experience.
• Relevant industry experience building production-ready, scalable web applications.
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Extensive experience with Elasticsearch and/or other relevant technologies like Postgres.
• Desire to work in a highly remote/distributed but collaborative environment. (Iterable has offices in San Francisco, Denver, and New York, but the vast majority of Engineering has chosen to work remotely)
• Willingness to take on-call responsibilities.
• Fluency in English (verbal and written).
• Legally authorized to work in the EU.

Our Technology Stack:

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis, CRDB
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Bonus Points

• Experience with End-to-End, Integration, and Performance testing
• Previously built enterprise systems at scale
• Worked in a company with a strong US presence

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

How you will make an impact:

We are looking for an Engineering Manager to lead the team responsible for building agentic experiences and integrating AI-powered capabilities into the core Iterable application. This team owns the application-facing development that turns emerging AI capabilities into reliable, usable product features.

In this role, you will guide a group of frontend, backend, and applied engineers working on conversational workflows, orchestration layers, and AI-enabled product surfaces. You will balance people leadership with strong technical judgment, helping the team deliver high-quality features while navigating ambiguity and evolving requirements in a fast-moving product area. This role sits within the broader Nova initiative and plays a key part in shaping how intelligent experiences appear across the Iterable platform.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How You Will Make a Difference:

• Lead and support a team of engineers building agentic and AI-enabled product experiences.
• Partner closely with Product, Design, and Data Science leadership to translate AI capabilities into scalable, user-facing experiences.
• Guide the design and implementation of agent workflows, orchestration logic, and application integrations.
• Ensure AI-powered features are reliable, observable, secure, and ready for production use.
• Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
• Foster strong engineering practices around code quality, testing, documentation, and iterative delivery.
• Coach and mentor engineers, supporting career growth and healthy team dynamics.
• Collaborate with other engineering and data teams to align on interfaces, dependencies, and shared goals.
• Contribute to hiring and onboarding as the team grows.

We Are Looking for People Who:

• Have at least 5 years of hands-on software development experience.
• Have at least 3 years of experience managing and growing software engineering teams.
• Strong background in application or platform engineering, ideally in a SaaS environment.
• Experience leading teams that integrate AI or ML-powered capabilities into production systems.
• Comfort operating at the intersection of product, platform, and data science teams.
• Strong technical judgment across system design, APIs, distributed systems, and developer workflows.
• Experience working with modern backend and frontend stacks.
• Ability to navigate ambiguity, make pragmatic trade-offs, and drive execution across multiple initiatives.
• Excellent communication skills and ability to align technical work with business and product goals.

Bonus Points:

• Experience leading teams building agentic or LLM-powered product experiences.
• Familiarity with agent frameworks such as Mastra or similar orchestration tools.
• Prior work on decisioning engines, rules engines, or real-time personalization systems.
• Experience collaborating closely with Data Science and ML teams on production integrations.
• Background in marketing technology or customer engagement platforms.
• Experience scaling teams and systems in a remote-first environment.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $156,000 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

Our Data In Flight (DIF) team owns the core pipelines that ingest and route user and event data into Iterable, powering identity, segmentation, and real-time personalization. We are building a multi-tenant data platform that application teams can build on top of, with clear contracts, SLOs, and guardrails. Our product and our Elasticsearch clusters are multi-tenant, and we run Elasticsearch on Kubernetes using Elastic Cloud on Kubernetes (ECK).

We’re looking for a Staff Software Engineer with a track record of operating Elasticsearch-backed data platforms in multi-tenant SaaS. You’ll be a hands-on IC who both designs distributed systems and acts as a platform “product owner” for app teams: understanding their needs, shaping the platform roadmap, and defining stable interfaces between product and data infrastructure.

How you will make an impact:

• Own and evolve core Data In Flight services (ingestion, user and event APIs, identity, system events) with a focus on reliability, performance, and cost.
• Lead the Elasticsearch strategy for our multi-tenant live user and event data: index and mapping design, shard strategy, and safeguards across shared clusters.
• Design and enforce platform contracts (APIs, data models, SLAs, and usage limits) that let product teams move quickly while keeping the data platform safe and scalable.
• Work across other data and application teams on initiatives such as Elasticsearch upgrades, guardrails, resharding, and event retention.
• Provide senior technical leadership during incidents and reviews, turning operational learnings into durable platform improvements.
• Mentor engineers on distributed systems, data modeling, and pragmatic use of Elasticsearch.

What you'll bring:

You likely have many of the experiences below, but not necessarily all of them:

• Hands-on Elasticsearch expertise in production:
• Supporting customer-facing features or platforms backed by ES
• Designing schemas and queries for high-cardinality, multi-tenant workloads
• Operating large clusters (capacity planning, scaling, incident response)
• Multi-tenant platform experience:
• Building shared data services used by multiple product teams
• Implementing rate limits, quotas, and noisy-neighbor protections
• Thinking in terms of contracts and SLOs, not one-off integrations
• Strong distributed systems background:
• JVM-based services (Scala/Java) and event-driven or streaming architectures
• Comfort with modern cloud infrastructure (AWS or similar), messaging, and caches
• Staff-level impact and collaboration:
• Leading cross-team projects from design through rollout
• Translating technical decisions into clear business and product trade-offs
• Clear written communication (RFCs, design docs, post-incident reviews)

Nice To Have:

• Experience with Scala and the Play framework or similar JVM stacks.
• Prior work on core user data platforms (identity, profile stores, event pipelines, or CDP-like systems).
• Exposure to FinOps / infra cost optimization in data-heavy systems.
• Experience in MarTech / AdTech or other high-volume, low-latency data domains.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $156,00 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Position Overview:

We are looking for a Senior Machine Learning Engineer to build the core Machine Learning foundations that power Nova’s agentic experiences. This role focuses on applied Machine Learning in production environments: retrieval systems, evaluation frameworks, and model integration layers that make AI features reliable, scalable, and repeatable. You will design and implement the underlying components that support rich, intelligent interactions in the Iterable platform.

You will work closely with backend, frontend, and product teams to shape how Machine Learning is introduced and maintained across the company. The work blends hands-on engineering with system design, and is ideal for someone who can drive complex efforts independently, make practical architectural decisions, and collaborate in a fast-moving, cross-functional product environment.

Responsibilities:

• Design and build Machine Learning platform components that support agentic systems, including retrieval pipelines, indexing strategies, and model integration layers.
• Introduce and operationalize RAG use cases, from data sourcing and embedding generation to runtime retrieval patterns.
• Develop generalized evaluation frameworks for LLM- and agent-based features, including offline metrics, golden datasets, and continuous monitoring.
• Implement abstractions, tooling, and reusable patterns that enable other teams to build ML- and LLM-powered experiences efficiently.
• Partner with backend engineers to productionize ML features with strong reliability, observability, and performance characteristics.
• Prototype applied ML solutions to validate feasibility before investing in full builds.
• Ensure secure, robust handling of data used in ML workflows and retrieval operations.
• Collaborate with product, design, and engineering to align ML system design with user experience and product goals.
• Contribute to iterative improvements of the Nova agent framework, including workflows built with Mastra and TypeScript.

Qualifications:

• 5+ years experience as a Machine Learning Engineer or similar role focused on production systems.
• Strong engineering skills with Python or TypeScript, including experience building ML workflows in frameworks like Mastra or comparable agent/LLM toolkits.
• Experience with retrieval systems, vector databases, search technologies, or RAG architectures.
• Prior work integrating ML or LLM-powered features into production applications.
• Understanding of ML evaluation techniques, experimentation design, and failure analysis.
• Ability to lead complex projects, make practical trade-offs, and work independently in areas of ambiguity.
• Strong communication and collaboration skills in a distributed environment.

Bonus Points

• Experience building ML or LLM platforms, tooling, or developer-facing frameworks.
• Prior work with embeddings, search–ranking systems, or advanced RAG architectures.
• Familiarity with event-driven systems or streaming architectures.
• Experience with model observability, performance monitoring, or proactive regression detection.
• Background in personalization, recommendations, or applied NLP.
• Experience working in remote-first engineering teams.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make a difference: 

The Solutions Consulting team is made up of motivated, tech-savvy communicators – team players who make an impact across the whole organization. This is a pre-sales role that sits at the intersection of Sales, Product, Engineering, and Marketing -- you're looked at not just as a product expert, but as a thought leader that helps drive the future of the Iterable platform. You’ll constantly be learning and applying a broad range of skills, collaborating with diverse internal and external teams – guiding marketers, tech teams, product managers, and C-level executives on how to best unlock the full value of Iterable.

We're looking to expand our growing organization with teammates who are intellectually curious and willing to embrace challenges, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind. 

By learning about prospects’ goals, crafting solutions, and giving feedback you’ll have daily opportunities to hone your sales and technical presentation skills. You’ll demonstrate the power and value of the Iterable platform using creative brainstorming, critical thinking, and problem-solving. You will also get to tackle a broad range of situations beyond sales presentations, including internal education and technical projects.  

One of our core values is Growth Mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

You’ll get to:

• Work closely with our Enterprise Account Executives to assess prospect challenges, think critically to devise solutions, and strategize how to present that information
• Generate excitement around the Iterable platform by delivering compelling demonstrations and technical presentations tailored to diverse audiences
• Investigate prospects' technical landscape to provide a seamless integration recommendation
• Support prospects from initial scoping through to successful handoff to our Professional Services team
• Play a major role in helping to close large SaaS enterprise deals
• Liaison with internal teams to deliver new features and drive adoption of the Iterable platform
• Continually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our org
• Have the opportunity to get onsite with prospects when warranted

We are looking for:

• 2+ years in a similar presales role, preferably SaaS and/or MarTech
• Technically curious and self-motivated – passionate about learning
• Strong understanding and knowledge in any of the following areas, particularly in the Martech ecosystem: Mobile Integration/SDKs, APIs, Data Flow/Integrations, MarTech Stack Ecosystem
• Demonstrable strong verbal and written communication skills
• Team players who are willing to constantly iterate and drive results                                                                                                                         

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $96,500 - $147,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

How you will make an impact:

As a Commercial MidMarket Account Executive at Iterable, you'll drive the full sales cycle from prospect to close across a variety of industries. This role is great for sellers with experience prospecting and closing deals with an average deal size (ADS) larger than most mid-market teams looking to expand their skills with a complex sales cycle selling a solution to meet entire department(s) needs. 

We're looking to expand our Commercial Sales team with people who are intellectually curious and are strong advocates for their customers, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind. You know how to sell innovation and disruption and you thrive as part of an engaged team that supports each other and our customers. We strongly believe in the growth and development of each new hire, and Iterable offers a lot of opportunities for internal progression. This role will be reporting to the Director, Commercial Sales.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

Responsibilities:

• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion while utilizing a consistent and repeatable sales process
• Build and leverage relationships with C-level Marketing and other executives to influence decision making around marketing solution investments
• Drive engaging conversations with commercial marketers at some of the most exciting companies in the world to help them unlock their data, use it more efficiently at unheard-of scale, and develop deeper customer relationships
• Manage sales activity including monthly and quarterly forecasting of revenue in Salesforce and achieve quota quarterly
• Interface with all levels of target organizations from individual contributors to C-level executives via video and in-person meetings (as needed)
• Present Iterable’s product using values-based sales approaches and techniques working alongside Solutions Consultants
• Collaborate and coordinate with internal teams (senior management, solutions, marketing, etc.) throughout the deal process
• Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute on your outbound prospecting plan

We are looking for people who:

• Experience identifying and closing $50k-250K ARR deals
• Understanding of how to drive Saas business application sales with a strong value add proposition
• Understand the need and importance of building and sourcing their own pipeline
• Demonstrated success closing complex, multi-threaded deals using a consultative, value-selling approach
• Growth mindset around personal and professional development; intellectually curious and ambitious
• Customer-centric approach with the ability to deeply understand Iterable’s technology and build strong relationships with technical customers

Bonus points:

• Familiarity with enterprise email marketing and/or marketing automation solutions
• Experience with sales tools (SFDC, Outreach, Zoom) and trainings (MEDDPICC, Value Selling, Command the Message)
• Experience collaborating cross-functionally using a team selling approach with demonstrated success leveraging internal and external stakeholders to close deals

Perks & Benefits: 

• Competitive salary, meaningful equity, & pension
• Comprehensive Private Medical Insurance
• Balance Days (additional paid holidays)
• Paid parental leave
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Complete laptop workstation

Enterprise Account Executive - West Region **

How you will make an impact:

We are looking for a dynamic and accomplished Enterprise Account Executive to join our growing and talented team. As an Enterprise Account Executive at Iterable, you are a hunter who is passionate about our product and communicating its value to prospects as you discover, isolate, and ultimately solve their biggest challenges. You know how to sell innovation and disruption, and you thrive as part of an engaged team that supports each other and our customers! 

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

• Target new business opportunities within assigned enterprise organizations 
• Go high and wide within enterprise organizations to understand the full scope of opportunity
• Articulate the value and return on investment of an enterprise solution across multiple decision-makers
• Lead the entire sales cycle from initial opportunity creation to close
• Collaborate with internal partners to move deals forward and ensure customer success
• Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute your outbound prospecting plan
• Bring energy and out-of-the-box thinking to solving our customer’s needs and problems as part of a growing, fast-paced team.
• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion, all while utilizing a consistent and repeatable sales process. Our reps leverage intellectual curiosity, grit, and creativity to bring deals over the finish line.

We are looking for people who:

• Relevant SaaS sales experience with a track record of consistently exceeding quota. 8-10 years preferred.
• Exceptional technical aptitude; passion for understanding our technology and communicating its benefits to both technical and non-technical prospects.
• Demonstrated experience selling complex business applications/technology solutions at the C-suite level
• An effective, repeatable method for uncovering greenfield opportunities and building out a new territory
• Experience negotiating contracts with procurement as well as MSAs with Legal.
• Experience working at high-growth, SaaS, scaleup companies 
• You know how to identify customer segments and new opportunities to grow your sales pipeline.
• Passion for technology and service and the ability to quickly learn new software
• A collaborative approach to a complex sales cycle
• Challenger Sales Methodology preferred
• Alignment with our values of Humility, Trust, Balance, and Growth Mindset

Bonus points:

• Familiarity with enterprise email marketing and/or marketing automation solutions
• MEDDIC, Value Selling, Command the Message Methodology

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US salary range + variable value for this position at the start of employment is $266,500- $310,500 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

How you will make a difference: 

As a Business Development Representative at Iterable, we are looking for enthusiastic sales professionals with an entrepreneurial mindset to develop their territory through thoughtful, multi-channel outreach. The ideal candidate understands that the BDR role at Iterable is the foundation of a successful career in tech sales, and advancement in our organization comes by demonstrating the ability to be tenacious, creative, and thoughtful sales professionals every day. Iterable and the sales organization will look to the SDR team to generate strategic opportunities

Responsibilities:

• Prospect, educate, and develop leads to create sales-ready opportunities
• Research and maintain account data against prioritized accounts; identify key players and generate the interest of key prospects
• Achieve monthly quotas of meetings completed and fully qualified opportunities
• Provide thorough discovery data to each Account Executive to ensure successful opportunities
• Become a trusted and credible resource, developing superior relationships with Account Executives
• Provide ongoing feedback to the sales department for continuous process optimization
• Become an expert at prospecting and master the tools needed to be successful including Salesforce, LinkedIn Sales Navigator, eDataSource, Outreach.io, and intent data.
• Participate in a variety of trainings (sales onboarding, sales tools training, JBarrows sales training, etc)

Qualifications:

• 2+ years experience as an SDR/BDR in SaaS
• 1-2 Years of corporate experience, outside of undergraduate graduation
• Bachelor’s degree preferred
• Collaborators who do their very best work individually and as part of a team
• Detail oriented, passionate about data, and strong familiarity with a sales process
• Proven critical thinkers who solve difficult problems
• Articulate and succinct communicators, verbally and in writing
• Experienced with Salesforce, Outreach.io, LinkedIn Sales Navigator, and Cognism (or similar tools)

Bonus Points:

• Familiarity with enterprise email marketing and/or marketing automation solutions
• Outbound-focused sales or other customer-oriented background (support, customer service)
• Experience working with teams across various locations

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The average annual cash compensation for this role is $62,000 and includes hourly base pay of $29.80 and target variable pay of $24,000 (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.