Programmable DNA, the software of Life, is finally here! Twist Bioscience is developing a disruptive Synthetic DNA technology that will change the world, enabling widespread health and sustainability. Synthetic biologists will use our products to engineer how organisms produce cures to diseases, make everyday chemicals by using the atmosphere as the carbon source, enable plants to make their own fertilizers, and to create in-vivo diagnostics that alert us when we are sick, and many more applications.

Reporting to the Director of Commercial Project Management, the Senior Project Manager, Custom Antibodies will coordinate multiple simultaneous projects for our high-throughput Antibody/IgG offerings. You will manage project execution from the initial inquiry through final delivery. This includes managing communication between several internal departments—Sales, Customer Service, Tech Support, Operations, Product Management, Finance etc—to create quotes/Statements of Work (SOWs) and ensure customers receive proactive updates on their project’s progress.

What You’ll Be Doing

• Manage End-to-End Coordination: Oversee custom Antibody projects from intake to final delivery, ensuring smooth transitions between quoting, production, and Antibody/data delivery.
• Design & Quoting: Gather antibody design requirements to ensure quotes and SOWs accurately reflect customer needs, accurate costing, and the production team's capabilities.
• Track & Report: Prepare quotes and maintain real-time status updates in the project tracker for all issued quotations and active orders.
• Customer Communication: Serve as the primary contact for project timelines, data quality, and technical updates; respond to inquiries or route them to the correct internal expert for prompt follow-up.
• System Accuracy: Maintain precise records of quotes, orders in progress, and shipments to ensure reliable reporting.
• Process Improvement: Identify workflow inefficiencies and suggest practical ways to scale operations as the department grows.

What You’ll Bring to the Team

• Education: Bachelor’s degree in Biology, Chemistry, or a related field. An advanced degree or hands-on laboratory experience is a plus.
• Experience: 4–5 years in the life sciences. A technical background in antibody engineering and/or antibody characterization is preferred. Familiarity with Salesforce and Jira is a plus.
• Project Management: 1–2 years of experience leading scientific projects in a commercial setting, with a proven ability to manage timelines across different departments.
• Collaborative Influence: Ability to work effectively with customers and internal teams (Sales, Operations, Customer & Tech Support, Finance, etc) to move projects forward without direct authority over those teams.
• Operational Skills: Strong organizational and communication skills, with the ability to meet deadlines and maintain high standards while under pressure.
• Problem-Solving & Scalability: A track record of identifying bottlenecks in a workflow and implementing practical, organized solutions that help a team handle more volume.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Twist Bioscience is seeking a highly motivated and detail-oriented individual to support customer-driven Next Generation Sequencing (NGS) projects within a fast-paced, service laboratory. This role will work cross-functionally with Sales, R&D, Field Applications, and Customer Support teams to deliver high-quality sequencing data and solutions. The ideal candidate thrives in a dynamic environment, is highly organized, and is committed to maintaining production timelines while ensuring scientific excellence.

What You’ll Be Doing

• Execute NGS library preparation, target enrichment, and sequencing workflows according to established protocols
• Process samples for NGS analysis while meeting production schedules and customer timelines
• Perform routine molecular biology techniques including PCR/qPCR, DNA quantification, purification (e.g., SPRI), and electrophoresis
• Operate and maintain laboratory equipment, including liquid handling robots and sequencing platforms
• Troubleshoot experimental and equipment-related issues to ensure continuity of workflows
• Track multiple projects and samples simultaneously, ensuring accurate and detailed documentation (including batch records and deviations)
• Analyze experimental data and contribute to interpretation of results
• Support development, optimization, and execution of NGS-related protocols and workflows
• Maintain digital files and records associated with sequencing runs
• Ensure compliance with regulatory standards (e.g., ISO 13485) and internal quality requirements
• Support general lab operations including cleaning, restocking, and maintaining a well-organized workspace
• Collaborate effectively with cross-functional teams under aggressive timelines

What You’ll Bring to the Team

• B.S. or M.S. in Molecular Biology, Biochemistry, Chemistry, or a related field (Associates degree with relevant experience may be considered)
• Hands-on experience in molecular biology techniques such as PCR, DNA purification, quantification, and library preparation
• Experience working in a laboratory environment with strong attention to detail and documentation practices
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Strong organizational, planning, and problem-solving skills
• Excellent interpersonal and communication skills with a collaborative mindset
• Self-motivated with a commitment to delivering high-quality results

Preferred Qualifications

• 3–5 years of experience in molecular biology, NGS workflows, or a related field
• Direct experience with NGS platforms (e.g., Illumina, PacBio, Element, ONT) and associated sample preparation workflows
• Experience with NGS library preparation and target enrichment workflows
• Experience with a range of NGS applications DNA, RNA, and Methylation assays
• Strong familiarity with analytical tools such as BioAnalyzer or TapeStation, Qubit fluorometry and Nanodrop spectrophotometry

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Research Associate – Antibody Characterization (onsite in Quincy, MA)

We are seeking a motivated individual to join our team and expand our antibody characterization department. Using state-of-the-art technologies and workflows, this Research Associate would work with the Antibody Characterization team to ensure project-specific deliverables are met across a diverse panel of discovery campaigns and contract services. The role would involve wet-lab experimental design, execution, and data analysis for multiple custom antibody development projects, incorporating various biologics assay formats

What you will be doing

• Performing titer testing, screening, and antibody validation by high-throughput multicolor flow cytometry and ELISA
• Running and troubleshooting cell-based functional assays
• Performing mammalian cell culture, including thaw, maintenance, expansion, cryopreservation, and QC of a wide variety of adherent and suspension cell lines
• Developing, running, and troubleshooting antibody characterization experiments using advanced label-free analytical techniques (e.g., BLI and SPR) in a variety of formats to evaluate binding kinetics, ligand blocking, and binning
• Sample handling, sample inventory tracking, and assisting with automation integration into the department
• Concurrently execute multiple antibody discovery projects requiring wet lab activities, data analysis, report generation, and preparation of deliverables adhering to project timelines
• Record and communicate experimental details, draft reports, and deliver data with a high level of integrity and ethics

What You’ll Bring to the Team

• Bachelor's degree in molecular biology, biochemistry, or a related discipline, and a minimum of 2 years of related experience; or a master’s degree without experience; or equivalent work experience.
• Excellent aseptic technique and experience with mammalian adherent and suspension cell culture are required
• Flow cytometry experience is required
• Ability to troubleshoot scientific processes
• Ability to work independently, but also collaborate and effectively communicate within and across departmental team
  Exceptional written and verbal communication skills
• Highly organized, detail oriented and able to operate in a fast-paced and growing environment
• Industry experience strongly preferred.
• Understanding of antibody discovery, preferably focusing on assay development and protein characterization, is preferred
• Previous experience with Carterra, Octet, Hamilton, and/or iQue instruments nice to have 
• Direct experience with ELISA preferred

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

The Material Handler II performs the physical or administrative tasks involved in shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment, and supporting logistics areas. This may include receiving and verifying incoming materials and supplies, preparing bills of landing and shipping manifests, routing shipments appropriately, moving material within the warehouse, distribution and production facilities, filling customers’ orders and preparing orders appropriately.

Shift: Friday - Tuesday (7am-3:30pm)

What You’ll Be Doing:

• Preparation, QC, and shipment of finished goods according to SOP, assuring on-time and accurate shipments.
• Pack, ship, receive and maintain inventory of product/raw material, and fulfill customer orders. Examines, stocks, and distributes materials in inventory
• Material handling of goods received, processing purchase orders which maintain stock supplies and raw materials for multiple labs throughout the company. Examines, stocks, and distributes materials in inventory.
• Assist with QA assessments for discrepancy reports related to material handling.
• Maintain a highly organized work environment (5S) to facilitate a smooth flow of material, system data, and documents during order fulfillment.
• Attention to detail and accuracy.
• Resolving problems with transportation carriers and internal colleagues.
• Clear and efficient communication skills with colleagues across the organization.
• The Material Handler II is also responsible for maintaining and continuously
  improving the quality system and achieving quality objectives through daily actions.

What You’ll Bring to the Team:

• Experience in roles where attention to detail and documentation is critical to success.
• Experience in a high-volume manufacturing environment.
• Experience with order fulfillment (pick/pack/QC/ship) of custom products is ideal.
• Functional knowledge of international shipping, booking shipments, and inventory control.
• High school diploma or general education degree (GED).
• Must be able to work safely with chemicals and hazardous materials.
• Must be able to lift up to 50 lbs.
• Must be able to stand and walk for periods of time while performing duties around the corporate site.

Strongly Prefer:

• Experience with MRP software, ex. (SAP, NetSuite & Oracle)
• Ability to work in an ISO, GMP, LEAN Manufacturing environment and follow the lean manufacturing concepts.
• Training in CAPA, HAZMAT, Chemical Hazards, Forklift, and Safety

Manager, Antibody Characterization (onsite in Quincy, MA)

JOB DESCRIPTION 

This is a management position that provides support for bioanalytical characterization for a variety of therapeutic antibody candidates. This role oversees our Antibody Characterization team and is responsible for managing, optimizing, and troubleshooting a range of workflows, including immunoassays, affinity analysis, functional assays, and target binding characterization.

ESSENTIAL FUNCTIONS

• Lead, manage, and develop a team of scientists and research associates in our Antibody Characterization department.
• Provide technical guidance (assay development, analysis, and data reporting) in a range of areas, including high-throughput ELISA, flow cytometry, kinetic assays (BLI and SPR), advanced/custom characterization, and functional screening.
• Serve as an end-to-end technical lead for a variety of in vivo antibody discovery programs and contract services, contributing to scientific planning and feasibility review during project scoping.
• Review, critically analyze, and present data to customers to facilitate antibody lead selection for a variety of concurrent antibody discovery programs.
• Work closely with the Project Management team to communicate timelines and deliverables to internal and external stakeholders and customers.
• Work closely with all scientific departments and senior management to ensure excellent management of all activities and effective communication.
• Promote operational and scientific excellence by driving continuous process improvement.
• Stay up to date with recent developments in antibody discovery methods and technologies, and help guide the advancement of our laboratory capabilities in alignment with strategic company goals.
• Spend approximately 30-50% of your time performing wet-lab benchwork alongside the team.

POSITION QUALIFICATIONS

• PhD in a related technical field with 3+ years of management experience in biopharmaceutical analytical development, or MS with 5+ years of experience, including 3+ years of management experience.
• Expert knowledge of biologics characterization assays: extensive hands-on experience required in ELISA, flow cytometry, and SPR/BLI with Carterra and Sartorius Octet.
• Very strong track record of developing, executing, and analyzing common assay formats for biologics discovery, such as high-throughput screening, epitope binning, ligand blocking analysis, affinity analysis, and cell-based functional assays.
• Able to independently manage and prioritize tasks in a fast-paced environment that hinges on overlapping projects and sensitive workflow timelines.
• Advanced understanding of in vivo antibody discovery concepts.
• Proven ability to assess, interpret, and present complex scientific data effectively and with a high level of integrity and ethics.
• Proven management skills for both projects and people, with a strong track record of building trust and developing teams at a variety of levels.
• Exceptional written and verbal communication skills, including customer-facing communication.
• Highly organized and detail-oriented with a focused, problem-solving mentality to address projects and logistics.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

We are looking for motivated, enthusiastic individuals to join our Twist Bioscience Operations Team in South San Francisco. The Manufacturing Associate, NGS TE will perform basic molecular biology workflows in a highly automated, high-throughput manner and will be responsible for the manufacture of variety of custom oligonucleotide products. The ideal candidate will be able to work independently, be very neat and organized, have the ability to follow established SOPs and complete manufacturing batch records to contribute to the daily production schedule. 

The ideal candidate will be driven and will do what it takes to keep manufacturing on track in a fast paced start-up environment.  The Manufacturing Associate will be responsible for the production of custom gene based products and/or various intermediates according to established SOPs and complete manufacturing batch records to contribute to the daily production schedule.  They will uphold standards as defined by the manufacturing process, work on continuous improvement and have good time management resulting in efficiency, and work in a safe manner.

Available Shifts:

1A: Sunday-Tuesday, Alt Wednesday (7:00am-7:30pm)

1B: Alt Wednesday, Thursday-Saturday (7:00am-7:30pm)

2A: Alt Saturday, Sunday-Tuesday (7:00pm-7:30am)

Roles and Responsibilities include but are not limited to:

• Manufacture high quality custom oligo containing products in a high throughput MFG lab according to established SOPs.
• Operation of robotic laboratory equipment and traditional lab equipment (bioanalyzers, centrifuges, sealers, thermocyclers, spectrometers, HPLCs, Next Gen Sequencing etc.)
• Daily use of traditional molecular biology processes and techniques especially PCR, DNA quantitation and handling, DNA purification
• Maintaining thorough, accurate and detailed documentation of all work produced in batch records, databases or other acceptable formats  including problems and deviations
• Updating and writing work instructions and documentation
• Ability to work independently and in a safe manner
• Attention to details for process consistency
• Documentation, troubleshooting and addressing process deviations
• Packaging products
• Ability to work in an ISO, GMP, LEAN manufacturing environment and follow the lean manufacturing concepts
• Daily completion of assigned tasks to keep MFG on track
  
  

Required for all levels:

• Excellent written and verbal skills
• Detail oriented
• Good computer skills and comfort in using computers for all aspects of MFG, experience with Excel and Word, Jira/Confluence, web-based or similar programs
  
  

Typical Working Conditions are:

• Team based laboratory environment.
• Working in controlled laboratory environment
• Must be able to stand for long periods of time while performing duties.
• Must be able to work safely with chemicals and hazardous materials.
• Must be able to lift up to 20 lbs.
• Must be able to work outside of regular work hours/ work a flexible shift as needed

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Account Manager is responsible for delivering revenue and driving growth in their territory for Twist Bioscience gene synthesis products. (S)he is accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the executive team to monitor business performance and drive decision making. (S)he is required to maintain knowledge of competitor products and their commercial strategies, identifying and escalating their activities in a time bound manner. (S)he is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products.

Responsibilities

Job performance will involve a variety of activities including:

• Attain quarterly and annual revenue targets established from annual commission plans.
• Deliver accurate and timely forecasts for their territory.
• Develop and manage key relationships with new and existing customers at multiple organizational levels.
• Develop contingency and risk mitigation plans for their region as necessary.
• Develop and execute supply agreements to support new and existing business.
• Work collaboratively with operations to minimize time to revenue.
• Maintain CRM database with up to date information
• Represent the company at relevant trade shows.
• Maintain and raise awareness of the competitive landscape, provide customer feedback and introduce new product ideas to internal partners.
• Additional duties as assigned.

Experience

• Proven track record of delivering financial targets on a quarterly and annual basis
• At least 5 years of experience of selling life science reagents and solutions. Knowledge of synthetic biology products and markets preferred.
• Experience with a custom or made to order business a big plus
• Businesses to business experience preferred, in particular, selling to pharma, chemical and/or Agbio organizations.
• Demonstrated technical knowledge of synthetic biology applications utilizing synthetic genes, pathways and organisms a necessity.
• A background in technical sales and support or product management is preferred.
• Application of Salesforce.com a prerequisite.

Key Attributes

• Demonstrated drive, determination and self-motivation resulting in consistent achievement of financial results.
• Demonstrated scientific problem solving skills.
• Demonstrated technical depth in synthetic biology applications and workflows.
• Positive external and internal relationship management skills.
• Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.
• Strong communication and presentation skills.
• Proven ability to thrive in a start-up/ change oriented environment.
• Proven coaching, mentoring, team-building and leadership skills.
• Proven as a strategic thinker, backed up by a track record of tactical execution.

Education

• Bachelor's degree (B.A./B.S) from four year college or university preferred in Biology or similar field. 

The Staff Product Manager will be responsible for all aspects of product management for Twist Bioscience Protein Solutions product portfolio. This includes assessing and prioritizing customer and market requirements, working in collaboration with strategic collaborators, product development, production, and commercial team to deliver disruptive products as it relates to high throughput protein/antibody production and characterization.

What You’ll Be Doing

• In collaboration with the commercial team, the Protein Solutions product manager will own and be responsible for growing the Protein Solutions high throughput product and services portfolio
• Work closely with customers and strategic partners to gather input to develop disruptive new products and services
• Develop detailed strategy and roadmaps to meet company financial and strategic objectives
• Build business plans and strategy for the Protein Solutions application area that include opportunity assessment, positioning strategy, financial analysis, and required tactical plans to support successful product adoption
• Deliver product requirements on an ongoing basis with associated prioritization, metrics, and supporting analysis
• Work very closely with development teams to ensure successful implementation of customer and product requirements and drive product development to commercial launch
• Provide input to partnership opportunity assessments
• Perform competitive and market analysis
• Train the sales teams and support selling activities as appropriate, including development of sales tools and collateral
• Create content collateral and product messaging to convey value proposition to target markets

What You’ll Bring to the Team

• Track record of success defining and launching products and services in the protein/antibody production and characterization marketplace marketplace with a deep knowledge of protein production and purification platforms as well as various
  analytical methodologies.
• Demonstrated experience with automated laboratory infrastructure is desirable
• Proven ability to influence cross-functional teams, and to work effectively with customers, development, and sales teams in a fast-paced environment
• Demonstrated track record of managing multiple high-profile collaborations that deliver successful products
• 5-8 years of relevant work experience in the life sciences or related field, with >5 years in product management/marketing positions
• Degree in molecular biology, protein science or associated scientific field. A Ph.D., MBA or other advanced degree desirable.
• Outstanding leadership, teamwork, and communication skills
• Hands on, high energy, positive attitude with a can-do attitude that gets it done
• An ability to work in a fast-paced, collaborative, cross-team capacity balancing many high priority projects.
• Ability to travel up to 30%

We are seeking a Senior Manager – Corporate Accounting to contribute their expertise to our Finance team. This position will be based in South San Francisco, California, reporting to the Assistant Controller. This is a hands-on position that will be responsible for maintaining the company’s internal financial statements and monthly financial close process. The Sr Manager Corporate Accounting is responsible for the accounting and consolidation of multiple legal entities. This position will collaborate with the Company’s subsidiaries to ensure proper consolidation and will partner internally to ensure the financial close is completed timely, while seeking out opportunities for efficiency.  The ideal candidate will have deep expertise in SAP, a proven ability to scale accounting operations, and the determination to lead the department through growth and continuous improvement.

Position is Hybrid - Tuesday, Wednesday, Friday in Office.

How You'll Contribute

• Manage a high performing team that focuses principally on:
• The monthly/quarterly financial close process and reconciliations
• The account reconciliation process, safeguarding the integrity of our significant accounts that support our financial records and controls
• Consolidation of the monthly financial statements and internal reporting
• Ownership of the monthly close calendar, while proactively collaborating cross functionally to drive efficiency in the close process 
• Responsible for the monthly consolidation of multiple business units and delivering the internal monthly close package while ensuring close targets are adhered to and efficiencies are gained
• Manage the month end close process, with key areas of responsibility including cash, investments, payroll, fixed assets, prepaids, and intercompany 
• Govern the chart of accounts and support strategic initiatives by establishing the proper general ledger structure and controls for investments in new products and services
• Ensure proper oversight of how the general ledger calculates foreign currency transactions to ensure correct recognition in both functional and reporting ledgers
• Leverage SAP expertise to optimize financial processes, reporting, and system integrations.
• Collaborate with IT on all matters impacting the Company’s general ledger and control environment
• Support the annual audit and tax compliance
• Develop scalable internal controls within the accounting function and intersections across the organization
• Foster a control environment that rewards integrity and objectivity while ensuring all related internal controls are consistently adhered to and executed timely with precision
• Drive process improvement in all aspects of accounting and across business units for efficiency and scalability
• Implement new and improved accounting systems and software that will create more automation and efficiency of work
• Work closely with the Finance team on monthly financial analysis and insights
• Support the SEC reporting process to drive continuous improvement in the quality and timeliness of the Company’s external reporting
• Train and develop current and future employees to enhance their professional development and enrich the work environment
• Support special projects as necessary

What You Bring

• Bachelor’s Degree in Accounting or Finance
• 10+ years of experience in an accounting role, mix of public accounting and industry experience preferred
• 5+ years of experience managing a team
• Extensive knowledge of consolidation accounting
• Advanced proficiency in SAP, with hands-on experience in GL, reporting, and financial consolidations.
• Extensive and demonstrated knowledge of U.S. GAAP, including ASC 830 – Foreign Currency Matters
• Proficiency in data analysis that supports compiling impactful analytics and presentations
• Strong oral and written communication skills
• Proficient computer skills, including an ability to leverage software packages
• Ability to apply accounting theory to accounting practice
• Strong attention to detail
• Ability to work effectively in a culturally diverse group with cross functional teams
• Ability to proactively identify potential challenges and offer solutions
• Strong critical thinking skills
• Ability to adapt to a rapidly changing environment
• A growth mindset, with a track record of improving processes, scaling teams, and driving long-term departmental success.

The Account Manager is responsible for driving revenue growth for synthetic biology and life science reagent products in Korea. This role is highly customer-facing and requires frequent engagement with academic researchers, biotech companies, and pharmaceutical organizations.

The primary focus of this position is field-based sales activities, including customer meetings, scientific discussions, opportunity development, and relationship management. The Account Manager will work closely with internal technical teams and channel partners to deliver a strong customer experience and expand business opportunities in the Korean market.

Customer-Facing Sales Activities

• Spend the majority of time on customer-facing sales activities, including in-person meetings, lab visits, and scientific discussions with researchers.

• Build and maintain strong relationships with principal investigators (PI), researchers, and R&D leaders in academia, biotech, and pharmaceutical companies.

• Identify customer needs and propose appropriate solutions using synthetic biology products and services.

• Manage customer interactions across the full sales cycle, including opportunity development, quotation, order follow-up, and post-sales support.

Revenue Growth & Territory Management

• Achieve assigned quarterly and annual revenue targets.

• Develop and execute territory plans to expand business in the Korean market.

• Maintain a healthy sales pipeline and deliver accurate sales forecasts.

• Identify and develop new business opportunities within existing and new accounts.

• Monitor market trends and competitor activities within the synthetic biology and life science research markets.
• Provide market insights and customer feedback to internal teams.

• Support the introduction of new products and solutions based on customer needs.

Collaboration & Internal Coordination

• Work closely with technical support teams (FAS / application scientists) to support customer discussions when needed.

• Collaborate with operations and internal teams to ensure smooth order processing and customer satisfaction.

• Maintain accurate records of customer interactions and opportunities in CRM systems.

• Represent the company at scientific conferences, academic meetings, and industry events.
• Support local marketing activities, including seminars, workshops, and customer engagement programs.

Qualifications

Experience

• Minimum 2–5 years of experience in life science sales, preferably in reagents, genomics, or synthetic biology products.

• Experience selling to academic institutions, biotech companies, or pharmaceutical organizations in Korea.

• Experience in customer-facing field sales roles is strongly preferred.

Technical Background

• Basic understanding of molecular biology, genomics, or synthetic biology workflows.

• Ability to communicate scientific concepts effectively with researchers.

Education

• Bachelor’s degree or higher in Biology, Biotechnology, Molecular Biology, or related life science field.

Key Competencies

• Strong customer relationship management skills

• Excellent communication and presentation abilities

• Ability to identify customer needs and translate them into commercial opportunities

• Strong organizational and territory management skills

• Self-motivated and able to work independently in a field-based role

• Ability to collaborate effectively with cross-functional teams

Preferred Qualifications

• Experience selling gene synthesis, NGS, antibodies, or synthetic biology related products

• Experience managing key academic or biotech accounts in Korea

• Familiarity with CRM tools such as Salesforce

• Good English communication skills are preferred

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Twist Bioscience is seeking a visionary and highly accomplished leader to lead our global marketing organization, define our brand narrative, and drive sustainable, significant growth across all business units. The Senior Director/ VP, Global Marketing will report to the SVP of Product and Marketing and hold accountability for setting the global marketing vision, strategy, and execution across markets and regions. This leader will be responsible for translating business objectives into high-impact marketing strategies, overseeing brand, product positioning, integrated global campaigns, growth marketing, digital channels, and executive-level customer engagement. 

What You’ll Be Doing

• Lead Twist’s global marketing organization include global marketing programs, regional marketing, events, digital marketing, customer advocacy, creative and design, and marketing operations. 
• Define and own the overarching global marketing strategy, aligning it with Twist Bioscience’s corporate goals, product roadmap, and long-term market opportunities.
• Serve as the executive leader for the global marketing function, developing and mentoring a world-class team of marketing professionals, fostering a culture of innovation, accountability, and data-driven excellence.
• Drive market and customer requirements into a cohesive program strategy across the organization, interacting with executive leaders, diverse technical teams, and non-technical groups globally to solidify our strategic direction.
• Oversee the development of high-quality, thought-leadership content (including publications, blogs, white papers, case studies, etc.) that establishes Twist as a leading authority across NGS applications, DNA Synthesis and Protein Solutions. 
• Determine the cohesive, high-level global event strategy plan, ensuring alignment with regional sales objectives across AMER, EMEA, and APAC.
• Own and manage the multi-million dollar global marketing budget, ensuring strategic resource allocation and maximizing return on investment (ROI) across all channels.
• Direct the creation and evaluation of all global, integrated marketing programs and campaigns to drive measurable customer acquisition and revenue growth across sales channels including eCommerce. 
• Collaborate closely with Sales and other executive teams to architect integrated GTM (Go-to-Market) strategies and optimize the lead generation and conversion engine globally.
• Establish and report out executive-level Key Performance Indicators (KPIs) and metrics to the senior leadership team and Board of Directors, demonstrating marketing’s impact on company growth.
• Define the global product messaging architecture for all internal and external audiences, including high-stakes event tactics, webinars, sales enablement, and training materials.
• Strategically manage relationships with key external agencies, partners, and top-tier Key Opinion Leaders (KOLs) to create meaningful, globally impactful campaigns.

What You’ll Bring to the Team

• Master’s Degree or MBA is required; an advanced degree (Ph.D.) in a life sciences field is a plus.
• Minimum of 15+ years of progressive marketing leadership and/or related experience, 
• Demonstrated track record of managing a broad range of global marketing channels with proven success in driving leads, customers and revenue growth, particularly through advanced e-commerce strategies.
• Deep domain expertise and the ability to fluently grasp complex scientific and technology topics within the life sciences industry, with strong familiarity in synthetic biology, genomics, and next-generation sequencing space.
• Exceptional executive presence, business acumen, and the ability to influence C-level stakeholders and use data to drive major organizational and strategic decisions.
• Highly collaborative leadership style, capable of building executive alignment across diverse global project teams and inspiring the organization to deliver and exceed ambitious goals.
• Excellent problem-solving and analytical skills, with a proven ability to step back, analyze the overall business landscape, and articulate a clear path forward.
• Superior verbal communication, written communication, and presentation skills, with experience supporting and presenting to business unit executives and the Board of Directors.
• Willingness and ability to travel globally up to 30% of the time to support international business objectives and regional teams.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Twist is seeking a highly motivated and experienced Senior Revenue Manager to report directly to the Assistant Controller. This is a pivotal new role crucial to establishing and maintaining best-in-class revenue recognition processes within the Life Science industry, which presents unique and complex revenue challenges. The ideal candidate will possess a deep commitment to mastering our unique business model and serve as the Subject Matter Expert (SME) for all aspects of revenue accounting.

This role requires a unique combination of technical accounting expertise (ASC 606), strong leadership skills, and a proven ability to partner cross-functionally to drive accurate financial reporting, process efficiency, and SOX compliance.

What You Will Be Doing:

• Serve as the SME on all key revenue accounting rules (ASC 606 and GAAP), developing a solid understanding of Twist's diverse business models (e.g., custom products, services, partnership arrangements) to ensure appropriate technical application.
• Review complex contracts and partnership agreements to determine the proper revenue recognition treatment, billing schedule, and disclosure requirements.
• Develop, implement, and maintain the Company’s revenue accounting policies and procedures, ensuring compliance with all regulatory requirements and SOX controls.
• Prepare ad-hoc revenue analysis, memos, and respond to both internal and external auditor queries.
• Lead the monthly and quarterly revenue close process, ensuring efficiency and effectiveness, including preparation and review of revenue journal entries, account reconciliations, and detailed flux analysis.
• Develop and scale a high-performing revenue function to meet the knowledge and capability needs of a rapidly growing company.
• Drive the accuracy of revenue reporting for both management (internal) and external reporting purposes.
• Manage and synthesize large datasets related to revenue and receivables using analytical tools to illustrate findings, analyze trends, and report results to finance leadership.
• Partner closely with the Commercial team to understand key sales trends, structure complex transactions, and advise on contract terms to ensure optimal and compliant revenue recognition.
• Collaborate with Billing & Collections to enhance the receivables and invoicing processes, improving accuracy and compliance.
• Work with Information Technology (IT) and other business leaders to define IT solution requirements and participate in initiatives for ongoing process and systems improvements (e.g., ERP, CPQ system enhancements) to increase compliance, integrity, and scalability.
• Develop reporting tools and key performance metrics to measure the success and efficiency of the sales and revenue process in partnership with Commercial leaders.
• Own the SOX compliance framework for the revenue and accounts receivable cycles.
• Enhance current SOX controls and develop new, scalable controls as the Company continues to expand and evolve into new markets and offerings.

Required Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• 6+ years of progressive experience in accounting, with a significant focus on revenue recognition (ASC 606).
• Demonstrated experience in a technical accounting role within the Life Science, Biotech, or Pharmaceutical industry is highly preferred.
• Strong knowledge of US GAAP and SOX compliance requirements, specifically as they relate to revenue and receivables.
• Proven ability to manage and execute a complex monthly/quarterly close process.
• Excellent communication skills with the ability to articulate complex accounting guidance to non-finance partners.

Preferred Skills & Experience:

• CPA certification is a plus.
• Experience leading a team or function.
• Proficiency with large ERP systems (e.g., SAP, Oracle, NetSuite) and strong advanced Excel/data analysis skills.
• Experience implementing or significantly upgrading revenue-related systems or processes

We are looking for motivated, enthusiastic individuals to join our Twist Bioscience Operations team in Wilsonville, OR. The Manufacturing Associate will produce various DNA and plasmid products, focusing on molecular and cellular biology, as well as running analytic techniques in the high-throughput/highly-automated lab according to established SOPs, along with working with sensitive equipment and following good manufacturing practices. Candidates must also be a team player, neat and highly organized, able to work in a cleanroom environment and foster safe work practices.

Please indicate shift preferences in your application.

Possible Shifts:

1A: Sunday-Tuesday, Alt Wednesday (7:00am-7:30pm)

1B: Alt Wednesday, Thursday-Saturday (7:00am-7:30pm)

2A: Alt Saturday, Sunday - Tuesday (7:00pm-7:30am)

2B: Wednesday - Friday, Alt Saturday (7:00pm-7:30am)

Days: Sunday-Wednesday (7:00am-5:30pm) 

Swing: Wednesday-Saturday (1:00pm-11:30pm) 

The Manufacturing Associate will perform basic reagent handling, chemistry and molecular biology workflows in a highly automated, high-throughput manner and will be responsible for the manufacture and analysis of a variety of custom DNA based intermediates and products across Twist Bioscience’s proprietary process workflow to meet the Twist production forecast and timelines. The ideal candidate will be driven and will do what it takes to keep manufacturing on track in a fast paced start-up environment.  The Manufacturing Associate will be responsible for the production of custom gene based products and/or various intermediates according to established SOPs and complete manufacturing batch records to contribute to the daily production schedule.  

Roles and Responsibilities include but are not limited to:

• Manufacture high quality custom products in a high throughput MFG lab according to established SOPs.
• Operate laboratory equipment and liquid handling robots such as Hamilton Stars, bioanalyzers, centrifuges, sealers, thermocyclers, spectrometers, Illumina Next-Gen sequencers etc.)
• Effectively use molecular and cell biology processes and techniques, especially PCR, DNA quantitation, purification and cloning. 
• Maintain thorough, accurate and detailed documentation of all work performed using existing document templates and software applications.
• Update and write work instructions and documentation.
• Work independently and in a safe manner.
• Pay great attention to details and perform consistent work without excessive supervision.
• Help Leads and Supervisors with troubleshooting and the handling of process deviations.
• Package and/or organize products for shipping.
• Work according to Good Manufacturing and ISO practices. Learn, adopt and promote lean manufacturing concepts.
• Complete all the daily assigned tasks to keep the manufacturing schedule on track and report back to Lead and Supervisor.

What You’ll Bring to the Team

• Relevant experience that can indicate success in a high throughput, fast paced laboratory manufacturing environment.
• Associates or Bachelors degree in Biology, chemistry or related field is desirable.
• Familiarity or prior experience in a manufacturing and/or a laboratory environment is highly desirable.
• Good written and verbal skills are critical.
• Good computer skills (Excel, Word, Atlassian etc) and the ability to quickly learn new software applications.
• Ability to pay great attention to details.

Working Conditions

• The work will be performed in a very dynamic laboratory team environment.
• It is a controlled laboratory environment.
• Must be able to stand for long periods of time while performing duties.
• Must be able to work safely with chemicals and hazardous materials.
• Must be able to lift up to 20 lbs.
• Must be able to work outside of regular work hours/ work a flexible shift as needed

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

#LI-MS1 

We are looking for motivated, enthusiastic individuals to join our Twist Bioscience Operations team in Wilsonville, OR. 

The Manufacturing Associate will produce various DNA and plasmid products, focusing on molecular and cellular biology, as well as running analytic techniques in the high-throughput/highly-automated lab according to established SOPs, along with working with sensitive equipment and following good manufacturing practices. Candidates must also be a team player, neat and highly organized, able to work in a cleanroom environment and foster safe work practices.

The ideal candidate will be driven and will do what it takes to keep manufacturing on track in a fast paced start-up environment.  The Manufacturing Associate will be responsible for the production of custom gene based products and/or various intermediates according to established SOPs and complete manufacturing batch records to contribute to the daily production schedule.  

Roles and Responsibilities include but are not limited to:

• Manufacture high quality custom products in a high throughput MFG lab according to established SOPs.
• Operate laboratory equipment and liquid handling robots such as Hamilton Stars, bioanalyzers, centrifuges, sealers, thermocyclers, spectrometers, Illumina Next-Gen sequencers etc.)
• Effectively use molecular and cell biology processes and techniques, especially PCR, DNA quantitation, purification and cloning. 
• Maintain thorough, accurate and detailed documentation of all work performed using existing document templates and software applications.
• Update and write work instructions and documentation.
• Work independently and in a safe manner.
• Pay great attention to details and perform consistent work without excessive supervision.
• Help Leads and Supervisors with troubleshooting and the handling of process deviations.
• Package and/or organize products for shipping.
• Work according to Good Manufacturing and ISO practices. Learn, adopt and promote lean manufacturing concepts.
• Complete all the daily assigned tasks to keep the manufacturing schedule on track and report back to Lead and Supervisor.

What You’ll Bring to the Team

• Relevant experience that can indicate success in a high throughput, fast pace laboratory manufacturing environment.
• Associates or Bachelors degree in Biology, chemistry or related field is desirable.
• Familiarity or prior experience in a manufacturing and/or a laboratory environment is highly desirable.
• Good written and verbal skills are critical.
• Good computer skills (Excel, Word, Atlassian etc) and the ability to quickly learn new software applications.
• Ability to pay great attention to details.

Working Conditions

• The work will be performed in a very dynamic laboratory team environment.
• It is a controlled laboratory environment.
• Must be able to stand for long periods of time while performing duties.
• Must be able to work safely with chemicals and hazardous materials.
• Must be able to lift up to 20 lbs.
• Must be able to work outside of regular work hours/ work a flexible shift as needed

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

#LI-MS1 

#LI-MS1 

职位概述

该职位需要一位兼具深厚技术背景与出色沟通能力的专家。您将成为连接公司产品与客户成功之间的关键桥梁，为中国区的客户提供NGS panel设计，synbio相关产品的售前售后全方位、深层次的技术支持。您不仅需要具备深厚的生命科学背景知识和一定的生物信息学知识，还需要解答产品问题，成为基础科研客户和工业客户（包含抗体开发、细胞治疗、基因治疗及AI药物开发等领域）中的可信赖顾问，通过专业的技术方案解决实际难题，提升客户满意度与忠诚度。

核心职责

• NGS panel设计
• 高效完成中国区NGS panel设计需求。
• 积极参与客户对于特殊panel设计的讨论。
• 与全球设计团队保持定期良好的沟通。
• 技术咨询与支持：
• 负责处理并解答客户关于DNA合成（基因、oligo pool、突变体文库等）产品的复杂技术问询，提供专业、及时、准确的解决方案。
• 深度理解客户在抗体药物发现、细胞治疗、基因治疗 等领域的应用场景，并提供基于公司产品的研究方案。
• 客户关系管理：
• 主动跟进重点客户的研发项目，建立并维护良好的技术信任关系，提升客户满意度和产品粘性。
• 收集、分析并反馈客户需求及市场趋势，为公司的产品开发、市场策略提供决策依据。
• 跨部门协作：
• 与销售团队紧密合作，参与重要客户的技术拜访，提供专业技术演示，协助达成销售目标。
• 与研发和生产部门协同，深入调查并解决客户反馈的复杂技术问题，推动产品质量和流程的持续改进。

任职要求

• 教育背景： 分子生物学、生物化学、细胞生物学、生物工程或相关专业硕士及以上学历。
• 工作经验： 拥有3-5年及以上在知名生物科技公司、CRO或药企的研发、应用支持经验。
• 专业知识：
• 熟悉linux的基本操作，有一定的生物信息学基础。
• 深刻理解寡核苷酸和基因合成技术的原理、工艺及质量控制要点。
• 熟悉DNA合成产品在以下至少两个领域的应用：
1. 抗体新药开发: 如抗体库构建、人源化、亲和力成熟、序列优化。
2. 细胞治疗: 如CAR结构设计、病毒载体构建、T细胞功能验证。
3. 基因治疗: 如AAV基因组设计、sgRNA筛选、mRNA疫苗/LNP应用。
4. AI在药物开发中的应用。
• 实验技能：
• 具备分子生物学和细胞生物学实验操作经验，包括但不限于：分子克隆、质粒构建、PCR、细胞培养、转染/转导。
• 能够独立解决客户的技术问题。
• 沟通能力：
• 出色的中英文沟通能力（书面和口语），能够清晰、有逻辑地向不同背景的客户解释复杂技术概念。
• 卓越的客户服务意识、主动性和解决问题的能力。
• 优秀的团队协作精神和项目管理能力。
•  

Job Overview

This position requires an expert with both a profound technical background and excellent communication skills. You will serve as a crucial bridge connecting the company's products with customer success, providing comprehensive and in-depth technical support for NGS panel design and synbio-related products to customers in China, both pre-sales and post-sales. You not only need to possess deep background in life sciences and knowledge of bioinformatics, but also be able to answer product questions, act as a trusted advisor for both basic research and industrial customers (encompassing antibody development, cell therapy, gene therapy and AI driven drug discovery), and solve practical problems through professional technical solutions to enhance customer satisfaction and loyalty.

Core Responsibilities

NGS Panel Design

• Efficiently fulfill NGS panel design requirements in China.
• Actively participate in discussions with customers regarding special panel designs.
• Maintain regular and effective communication with the global design team.

Technical Consultation and Support

• Handle and respond to complex technical inquiries from customers about DNA synthesis products (genes, oligo pools, mutant libraries, etc.), providing professional, timely, and accurate solutions.
• Gain a deep understanding of customer application scenarios in areas such as antibody drug discovery, cell therapy, and gene therapy, and offer research solutions based on the company's products.

Customer Relationship Management

• Proactively follow up on R&D projects of key customers, establish and maintain strong technical trust relationships, and enhance customer satisfaction and product stickiness.
• Collect, analyze, and provide feedback on customer needs and market trends to inform the company's product development and marketing strategies.

Cross-Departmental Collaboration

• Collaborate closely with the sales team to participate in technical visits to important customers, provide professional technical demonstrations, and assist in achieving sales targets.
• Work with R&D and production departments to thoroughly investigate and resolve complex technical issues raised by customers, driving continuous improvement in product quality and processes.

Job Requirements

• Educational Background: Master's degree or higher in Molecular Biology, Biochemistry, Cell Biology, Bioengineering, or a related field.
• Work Experience: 3-5 years or more of R&D or application support experience in renowned biotechnology companies, CROs, or pharmaceutical companies.

Professional Knowledge

• Familiar with basic Linux operations and possess a certain foundation in bioinformatics.
• Have a profound understanding of the principles, processes, and quality control points of oligonucleotide and gene synthesis technologies.
• Be familiar with the applications of DNA synthesis products in at least two of the following areas: 

1）Antibody Drug Development: Such as antibody library construction, humanization, affinity maturation, and sequence optimization.

2）Cell Therapy: Such as CAR structure design, viral vector construction, and T-cell functional validation.

3）Gene Therapy: Such as AAV genome design, sgRNA screening, and mRNA vaccine/LNP applications.

4）AI in Drug Discovery and Development.

Experimental Skills

• Possess hands-on experience in molecular biology and cell biology experiments, including but not limited to molecular cloning, plasmid construction, PCR, cell culture, and transfection/transduction.
• Be able to independently resolve customer technical issues.

Communication Skills

• Excellent communication skills in both Chinese and English (written and oral), capable of clearly and logically explaining complex technical concepts to customers from diverse backgrounds.
• Demonstrate exceptional customer service awareness, initiative, and problem-solving abilities.
• Exhibit excellent teamwork spirit and project management skills.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Scientist - Tech Transfer ( Onsite in Wilsonville, OR)

Job Description

We are seeking a Scientist to join our Tech Transfer team, focused on advancing and scaling synthetic biology workflows across DNA-based and mammalian cell culture systems. This role sits at the interface of R&D and production, where you will drive the successful transfer of new products and processes into high-throughput manufacturing environments.

You will play a key role in developing, optimizing, and troubleshooting workflows spanning molecular biology and mammalian cell culture systems, ensuring processes are robust, scalable, and production-ready. This includes hands-on experimental work, cross-functional collaboration, and enabling operational teams through training, technical guidance, and documentation.

This is a highly collaborative role partnering with teams across operations, automation engineering, and bioinformatics to translate innovation into reliable production processes. A key component of this work will be designing processes with automation in mind, enabling deployment across a diverse suite of liquid handling platforms to support scalable and standardized manufacturing.

We are looking for someone who combines strong experimental rigor with practical problem-solving, and who is equally comfortable working at the bench and thinking strategically about process improvement. Experience across both DNA technologies (e.g., NGS, cloning) and mammalian cell culture/protein expression systems is highly valued.

If you enjoy working in a fast-paced, multidisciplinary environment where you can directly impact how products are built and delivered at scale, this role offers broad exposure to cutting-edge synthetic biology platforms and technologies.

Key Responsibilities

• Design and execute experiments to develop, optimize, and scale production workflows for synthetic biology products, including DNA and mammalian cell-based protein expression systems
• Drive process improvements by analyzing complex datasets and translating findings into actionable changes across workflows
• Lead technical transfer of new products and processes into production, ensuring robustness, reproducibility, and scalability
• Author and maintain technical documentation, including SOPs, validation protocols, and training materials to support manufacturing teams
• Act as a technical subject matter expert, representing R&D/PD in cross-functional meetings and contributing to project strategy and decision-making
• Collaborate cross-functionally with operations, automation, and bioinformatics teams to troubleshoot issues and implement solutions
• Apply scientific literature and domain expertise to inform experimental design, process development, and strategic direction
• Maintain clear and accurate documentation of experimental work and results using electronic lab notebooks
• Mentor and train team members and operators on newly developed processes and workflows
•  

Qualifications And Required Skills

• PhD in Molecular Biology, Biochemistry, or related field; or Master’s with 2–5+ years of industry experience; or Bachelor’s with 5+ years of relevant experience
• Strong foundation in molecular biology techniques, including DNA/RNA purification, PCR/qPCR, and molecular cloning
• Hands-on experience developing and optimizing mammalian cell culture systems for protein expression (e.g., HEK, CHO)
• Experience designing expression constructs and optimizing systems for yield, solubility, and activity across host platforms
• Proven ability to develop and optimize upstream and downstream workflows, including transfection and protein purification strategies
• Demonstrated experience in experimental design, data analysis, troubleshooting, and method development in complex biological systems
• Strong attention to detail and ability to translate experimental outcomes into scalable process improvements
• Solid scientific judgment and ability to independently drive technical decisions

Preferred Skills

• Experience with next-generation sequencing (NGS) workflows, library preparation, and/or data analysis
• Familiarity with high-throughput workflows and laboratory automation systems (e.g., liquid handlers)
• Programming or data analysis experience (e.g., Python, SQL, JSON) for handling large datasets
• Proven ability to manage multiple priorities in a fast-paced environment
• Strong collaboration and communication skills, with experience working across multidisciplinary teams
• Experience mentoring, training, or onboarding team members
• Demonstrated problem-solving skills and a proactive, solution-oriented mindset
• Self-motivated with a commitment to continuous learning and staying current with scientific advancements

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we serve people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals, and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

The base cash compensation for this Oregon-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.

Couldn't find a role that is a perfect fit for your background and career interests? We've created this general job application so you can submit your resume and get on the Recruiting Team's radar. 

Please submit a resume and cover letter, along with a way to get a hold of you in the future. A cover letter isn't necessary, but it's a nice way to give us a hint about what you want to do here at Twist. 

The Recruiting Team will review your information. If a current role fits with your interests, we'll reach out right away. If not, your information will be kept on file for future roles. Twist Bioscience is growing and we'll likely have new positions open very soon. 

Thanks for your interest!

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Sr. Director, Customer Relationship Management 

Job Description

We are seeking an experienced and highly motivated executive to lead the strategic development, implementation, and optimization of our Customer Relationship Management systems. Based primarily on the Salesforce platform, we seek an expert with deep, demonstrated experience in a technical (Pharma/Biotech/Med Device/Semiconductor) commercial space. Our CRM systems play a special role in our entire mind-to-molecule software stack, whereby research scientists and commercial partners are able to turn cutting edge ideas into therapeutics, diagnostics, and research tools that benefit health and the environment. The Sr. Director will serve as the strategist for all things CRM, with a mission to maximize customer lifetime value, drive commercial excellence, and ensure compliance in a highly regulated environment. The Sr. Director will lead a team of professionals, primarily Salesforce administrators, configuration specialists, and software developers, who in close collaboration with our Sales Operations and Global Support teams will build and maintain an easy to use, scalable and compliant CRM enterprise software ecosystem.

• The Sr. Director will define the vision, developing and executing a multi-year CRM roadmap aligned with our commercial and customer experience goals.
• The Sr. Director will drive adoption, leading the effort to maximize the use of the Salesforce platform across Sales, Marketing, and Service teams.
• The Sr. Director will measure success by defining, tracking, and reporting key CRM performance indicators to executive leadership, including customer retention, pipeline health, and user proficiency.
• The Sr. Director will own the platform, acting as the ultimate subject matter expert for the CRM ecosystem, overseeing all implementation, configuration, and governance.
• The Sr. Director will direct projects, counseling project managers leading all major CRM-related projects, including new Salesforce MarketingCloud rollouts, enterprise integrations (ERP, Marketing Automation), and system enhancements.
• The Sr. Director will own data integrity, establishing rigorous data governance policies to ensure the integrity, quality, and compliance of all customer data within the platform.
• The Sr. Director will ensure all CRM strategy and technology strictly adhere to relevant regulatory requirements (e.g., HIPAA, GDPR, GxP, and data privacy) for the pharmaceutical/med device sector.
• The Sr. Director will lead, mentor, and grow a high-performing team of CRM analysts and developers, fostering a culture of technical excellence and collaboration.

Key Responsibilities

• Strategic Leadership & Architecture: In collaboration with our Platform Team and our technical platform architects, define and execute the long-term architectural roadmap for our CRM, ensuring scalability, maintainability, and alignment with industry best practices.
• Technical Team Management: Lead, mentor, and develop a high-performing team of CRM admins, software developers, analysts, and specialists, fostering a culture of continuous improvement, technical excellence, robust software development practices, and regulatory compliance.
• Software Development & Implementation: Oversee the full Software Development Life Cycle (SDLC) for our CRM, including detailed requirements gathering, system design, coding standards, development, rigorous testing, validation, deployment, and post-go-live support.
• System Optimization & Support: Drive continuous improvement and feature enhancement of existing CRM functionalities, identify opportunities for process automation, and advanced data utilization and forecasting. Ensure robust system performance, availability, and audit readiness through proactive monitoring and maintenance.
• Cross-Functional Collaboration: Partner closely with the platform architecture and infrastructure teams, Sales, Sales Operations, Global Support, Manufacturing Operations, Quality Assurance, Process Development, and Regulatory Affairs teams to define CRM requirements, design seamless integrations with other enterprise systems (e.g., ERP, eCommerce), and ensure compliant data flow across the biomanufacturing ecosystem.
• Data Integrity & Reporting: Architect and ensure the accuracy, integrity, traceability, and security of all data within the CRM, critical for regulatory submissions and audit trails. Develop and implement robust reporting, analytics, and data visualization capabilities to support operational decision-making and quality reviews.
• Compliance & Validation: Ensure our CRM solutions comply with relevant regulations (e.g., SOX, HIPAA, GDPR, GxP, and data privacy), and internal quality standards. Oversee and execute comprehensive computer system validation activities specifically tailored for custom software.
• Vendor & Internal Resource Management: Manage relationships with any external software development contractors or technology partners, ensuring effective collaboration, adherence to standards, and delivery of services. Optimize the utilization of internal development resources.
• Budget Management: Develop and manage the CRM budget, optimizing resource allocation for both internal development and external services, and demonstrating ROI for CRM investments.
• Change Management: Lead change management efforts related to CRM development, implementations, and upgrades, ensuring user adoption, effective user training programs, and adherence to change control procedures for custom software releases.

Qualifications

• Masters degree or higher in Business, Marketing, Information Technology, Computer Science, Software Engineering, Electrical Engineering, BioEngineering, Structural Biology, Chemistry, or a related technical field.
• 12+ years of progressive experience in CRM, Commercial Operations, software development and technical leadership, with 5+ years in a leadership/Director-level role managing an enterprise CRM platform.
• Expert-level proficiency in the Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, etc.) as a system owner or strategic consultant.
• Proven track record of successfully implementing and/or managing Salesforce within the Life Science/Healthcare industry (Pharma, Biotech, or Med Device).
• Active Salesforce Administrator or Consultant certification (e.g., Sales Cloud Consultant, Platform App Builder).
• Proven leadership experience, with at least 5 years managing and developing a team of software developers and technical professionals.

Preferred Qualifications

• Experience with Veeva CRM or Salesforce Health Cloud.
• Additional Salesforce certifications (e.g., Advanced Administrator).
• Experience integrating Marketing Automation (e.g., Marketing Cloud/Pardot) with Salesforce.
• Experience with specific biopharmaceutical manufacturing processes or modalities (e.g., cell and gene therapy, mAbs, vaccines).
• Familiarity with Industry 4.0 concepts, IoT, and advanced manufacturing technologies in a biotech context.
• Certifications in project management (PMP), Agile methodologies, or relevant software architecture certifications.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and DevOps practices.
• Direct experience participating in regulatory audits (e.g., FDA inspections, SOX) specifically related to custom software and validations.
• Experience with data analytics tools and methodologies for monitoring and quality control in biotech.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

We are looking for a Sr Global Product Marketing Manager to be responsible for planning, developing, and executing on marketing programs and activities for our organization. The ideal candidate will have a background with strategic marketing frameworks and concepts, along with professional and/or educational experience in NGS Candidates should have strong experience in a strategic or tactical marketing role and demonstrate experience working cross-functionally in a matrix organization.

The Sr Global Product Marketing Manager will drive multiple projects and launch new products in alignment with overall business goals. You will be tasked with developing marketing campaigns and programs to support the organization’s strategic direction, as well as creating and managing long-term goals. You will also be in charge of developing budgets and operating plans for programs and writing marketing program proposals.

What You’ll Be Doing:

Sr Marketing Manager Duties and Responsibilities:

• Partner to develop strategic, multi-channel integrated marketing plans for Twist’s Next Generation Sequencing portfolio, leveraging customer segmentation, competitor analysis, business trends, market opportunities, and timeline planning of tactical marketing programs
• Develop a customer-centric content strategy aligned with each stage of the customer journey. Oversee content creation across various formats, including blogs, case studies, videos, emails, social media, and webinars to meet customer needs and business objectives.
• Develop copy and creative content for NGS campaigns, including web display, email and other digitally deployed content
• Define, track, and report on key performance indicators (KPIs) for content and digital marketing campaigns, such as engagement rates, lead generation, conversion rates, and return on investment (ROI).
• Deploy product NPIs and CPIs, managing the GTM process by developing the marketing strategy for all channels and deploying content to optimize ROI
• Collaborate and ensure alignment of marketing plans among NGS Product Management, Field Marketing, Digital marketing, Commercial Leaders, and other stakeholders
• Execute engaging marketing campaigns to achieve measurable results for new and/or existing products within the NGS portfolio.
• Successfully engage with advertising agencies and the internal design team to deliver high-quality assets, including, but not limited to, creative direction and content for print and digital collateral, PR, social media, customer-facing presentations, global tradeshow properties, and promotional materials
• Maintain knowledge of the trends and competitive activity relevant to NGS markets
• Partner with Product Management and Field Marketing to support workflow and application sales training, support, and enablement materials
• Manage marketing budgets and optimize the promotional mix on campaigns to achieve a high return on investment
• Use customer research and analytics to understand and anticipate customer needs and pain points. Create and refine journey maps to tailor content and messaging to specific stages in the customer journey.
• Act as a brand steward, ensuring that all content aligns with brand voice and guidelines.
• Interact with varying levels of internal and external personnel including direct customer communication, KOL engagement, and management
• Prepare and present progress and reports to program stakeholders
• Assist team members when needed to accomplish team goals

What You’ll Bring to the Team

• Bachelor’s degree (BS/BA) in Life Sciences required, advanced degree preferred
• 5+ years’ experience in Life Sciences Marketing role, experience working with NGS Applications
• 5+ years previous experience in product marketing management or marketing program management administration
• Proficient computer skills, Microsoft Office Suite and/or Gsuite; working knowledge o program/project management software (e.g., Smartsheet, MS Project)
• Experienced at compiling and following budgets
• Excellent verbal and written communication skills
• Able to multi-task, prioritize, and manage time effectively

Preferred Qualifications

• MBA
• MS/PhD

This role will be based in San Francisco or Carlsbad and will require 3 days per week onsite.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.