We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

Discord is seeking a Recruiting Data Analyst to join our People Analytics team. In this high-impact role, you'll report to our Sr. Director of Analytics, Systems, and Operations and serve as the dedicated analytics partner to our Recruiting function.

As a strategic advisor to Recruiting leadership, you'll leverage data to optimize our hiring processes—identifying bottlenecks, building predictive models, designing dashboards, and conducting deep-dive analyses to measure and improve recruiting effectiveness.

The teams here at Discord are small but mighty - we are looking for people who are “game” to take on multiple responsibilities to learn and grow in their careers.  We are implementing One Model as our new analytics platform and there will be lots of runway to be creative and influence the way we share our data within the organization.  

What You'll Be Doing

• Build strong partnerships with stakeholders across Recruiting, People, and Finance functions to establish trust as a strategic data partner
• Collaborate with Recruiting and cross-functional leadership to gather requirements, translate business needs into analytical solutions, and deliver insights that inform strategic decision-making
• Own reporting of critical Recruiting metrics (e.g., hiring progress, recruiter productivity, pipeline health) to measure the effectiveness of our Recruiting function; proactively identify issues and provide solutions to ensure goals are met
• Create and enhance interactive dashboards and visualizations in Tableau and One Model to provide real-time insights, translating complex data into stories that are easy to understand
• Collaborate with our People data analyst to ensure a cohesive analytics strategy, unified metrics across recruiting and employee experience, and critical reporting to the CPO and Executive team
• Manage data within Greenhouse and build and maintain data pipelines using SQL (Snowflake, SQL Server, etc.)
• Support data governance practices, including documentation around data access, privacy, and information flow between systems

What you should have

• 4+ years of hands-on experience in a primarily analytical role, with the ability to use data and business knowledge to solve complex problems and influence leadership decisions through storytelling
• Proficiency with SQL (e.g., Snowflake, SQL Server) and advanced expertise in Excel/Google Sheets (queries, pivot tables); familiarity with Python and/or R is a plus
• Proficiency with data visualization tools (Tableau and One Model preferred) with experience building dashboards and translating complex data into clear, compelling narratives
• ATS Experience (e.g., Greenhouse) and familiarity with HRIS platforms such as Workday
• Process mapping and systems improvement experience, with a track record of identifying inefficiencies and implementing solutions
• Experience handling confidential data with discretion, and a commitment to data governance best practices
• Collaborative team-player with a passion for Discord, gaming, and/or online communities or consumer-facing tech at scale

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. 

The US base salary range for this full-time position is $152,000 to $171,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

We're searching for a Staff Security Platform Engineer to join our Enterprise Security Engineering team, reporting to the Technical Lead Manager of Security Engineering.

Aurora is scaling its autonomous trucking operations, and we need someone who makes our security tools actually work, not just deployed, but deeply configured, continuously tuned, and fully leveraged. This role is for the practitioner who has spent their career living inside security platforms: the person who knows their EDR better than the vendor's own support team, who can write a SIEM query from memory, and who instinctively knows when an alert is misfiring and exactly why.

This is not a software engineering role. It's a role for an elite security operator — someone with the instincts of a seasoned SOC analyst and the technical depth to own the platforms that power detection, response, and protection at enterprise scale. If you find deep satisfaction in mastering a tool, closing a coverage gap, or hunting down a threat that nobody else noticed, this role was written for you.

In this role you will

• Own the operational health, configuration, and continuous improvement of Aurora's enterprise security platform stack — including EDR/XDR, MDM, SIEM, DLP, IAM/IGA, DNS security, Email security, and PKI — ensuring each tool is tuned, policy-complete, and delivering reliable signal.
• Develop and refine detection rules, correlation logic, and alert policies, reducing noise while ensuring Aurora maintains high-fidelity coverage against real threats.
• Conduct proactive threat hunting across Aurora's security telemetry — forming hypotheses, querying logs, and investigating anomalies before they surface as incidents.
• Serve as the deepest internal expert on Aurora's enterprise security tooling, acting as the escalation point for complex platform issues, misconfigurations, and detection failures.
• Participate in the team's on-call rotation, leading deep-dive investigations into security alerts and incidents and driving triage, containment, and root cause analysis.
• Continuously audit and validate that existing security controls are configured to actually do what they're supposed to do — not just deployed and forgotten.
• Maintain operational runbooks, detection documentation, and platform configuration records, ensuring the team can operate consistently and scale institutional knowledge.

Required qualifications

• 12+ years of hands-on experience in enterprise security operations, security platform administration, or a senior SOC engineering role — with a career built on deep operational ownership of security tooling rather than software development.
• Expert-level proficiency administering and operating at least two enterprise security platforms (e.g., CrowdStrike, SentinelOne, Splunk, Panther, Sentinel, Jamf, Kandji/Iru, Puppet, WorkspaceONE, Intune, Zscaler, Okta, Proofpoint, Wiz, osquery), with strong working knowledge across several others.
• Demonstrated ability to tune and optimize security platforms beyond out-of-the-box configurations — writing custom detection logic, adjusting policy sets, and validating control effectiveness.
• Strong log analysis and threat hunting skills: you know how to build a hypothesis, write the query, follow the thread, and know when to escalate.
• Experience conducting thorough incident investigations — triage, containment, root cause analysis, and post-incident review — and communicating findings clearly to technical and non-technical stakeholders.
• Ability to assess security control effectiveness: not just "is this tool deployed" but "is it configured correctly, covering the right scope, and generating actionable signal."
• Comfort working under pressure in ambiguous, fast-moving situations with competing priorities.

Desirable qualifications

• Scripting ability for automation, log parsing, or workflow improvement (Python, Bash, or similar) — you don't need to be a software engineer, but you can write a script when it saves you an hour.
• Deep familiarity with MITRE ATT&CK as an operational tool for detection gap analysis and threat hunting hypothesis development.
• Experience with AWS security telemetry (CloudTrail, GuardDuty, Security Hub) and integrating cloud signals into a corporate SIEM.
• Familiarity with Zero Trust and identity-centric security models as they apply to policy enforcement in IAM and endpoint platforms.
• Platform-specific certifications such as CrowdStrike Certified Falcon Administrator, Splunk Core Certified Power User, or equivalent — or practitioner certifications like GCIH, GCIA, GCFE, or GCFA.

The base salary range for this position is $189,000 - $274,000 per Year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

About the Role

We are seeking a GRC Automation Lead to join our GRC organization and build the technical foundation for how we scale our risk and compliance programs. In this role, you will lead the team that designs and implements automated workflows, data pipelines, and integrations that transform manual compliance processes into scalable engineering systems. 

This is a greenfield opportunity to establish the team, architecture, and integrations that will define how we approach governance, risk, and compliance at Anthropic. The core challenge is a data problem: compliance information lives across dozens of systems—cloud infrastructure, identity providers, HR platforms, ticketing tools, code repositories—and your job is to design systems that bring it together, normalize it, and make it actionable. Success in this role comes from understanding how systems connect and how data flows between them, not from writing code yourself.

At Anthropic, you'll also have a unique advantage: the ability to design AI-powered workflows where Claude acts as an extension of your team, handling tasks that would traditionally require additional headcount or manual effort. You'll need ingenuity to identify where agentic AI can accelerate evidence collection, interpret unstructured data, triage compliance gaps, and augment human judgment in risk assessments. Working closely with Security, IT, and Engineering teams, you'll translate compliance and regulatory requirements into solutions that support audit programs including SOC 2, ISO, HIPAA, and FedRAMP, building systems that combine traditional automation with AI capabilities to achieve scale that wouldn't otherwise be possible.

Responsibilities: 

• Lead the team that establishes foundational GRC processes and architecture. Design and build automated workflows for risk management and compliance, creating scalable systems that enable continuous monitoring as Anthropic grows.
• Build data pipelines that aggregate risk, control, and asset information from across our technology stack. This means solving hard data integration problems: mapping disparate schemas, handling inconsistent data quality, and creating unified views of compliance posture through dashboards and reporting tools.
• Inform GRC platform strategy and implementation: in partnership with other programs, evaluate, select, and deploy tooling that meets our compliance requirements.
• Translate written policies and compliance requirements into policy-as-code—working with Engineering and Security teams to express requirements as enforceable rules, automated checks, and continuous validation rather than static documents.
• Establish feedback loops between policy and implementation: surface where technical controls diverge from written requirements, identify where policies need to evolve based on infrastructure realities, and ensure that compliance requirements are expressed in terms engineers can act on.
• Design and deploy agentic AI workflows that extend team capacity, using Claude to serve as a virtual GRC analyst to automate evidence analysis, monitor control effectiveness, draft audit responses, interpret policy documents, and handle other tasks that require reasoning over unstructured information.
• Design and maintain integrations connecting GRC tooling with cloud infrastructure, identity management systems, HRIS platforms, ticketing systems, version control, and CI/CD pipelines—working with engineers to implement integrations that enable automated evidence collection and continuous compliance validation.
• Build and lead an AI-forward GRC engineering function as we scale: hiring team members, establishing practices, and defining the technical roadmap for governance and compliance automation at Anthropic.

You may be a good fit if you:

• Have 12+ years of total experience and 3-4+ years of experience managing technical individual contributors or systems-focused teams, with a proven track record of building or scaling small teams (2-5 people) in security, compliance, automation, or operations functions.
• Are a systems thinker first. You understand how complex environments work: how data flows between systems, where integration points exist, what breaks when systems don't talk to each other. Your strength is designing the right architecture and environment for security monitoring, not necessarily implementing it yourself.
• Have 5+ years of experience designing automated workflows, data pipelines, or system integrations, whether through traditional development, low-code platforms, GRC tools, or process automation. We care about your ability to solve integration problems more than your programming language proficiency.
• Have a relentless focus on data integration: you understand how to pull data from multiple sources, normalize it, join it meaningfully, and surface insights. You're comfortable reasoning about messy, inconsistent data and designing systems that handle edge cases gracefully.
• Understand APIs and integration patterns: REST APIs, webhooks, authentication flows, polling vs. push architectures, and can evaluate systems based on how well they expose data and support automation.
• Can work independently with minimal guidance, taking ownership of complex problems from design through implementation while managing ambiguity inherent in early-stage programs.
• Have strong analytical and problem-solving skills with attention to detail necessary for compliance work, balanced with pragmatism about risk-based prioritization in fast-paced environments.

Strong candidates may have:

• Experience designing or implementing AI-powered automation, agentic workflows, or LLM-based tooling in operational contexts.
• Experience with GRC platforms such as ServiceNow GRC, Vanta, Drata, OneTrust, RSA Archer, or similar tools including configuration, customization, and integration capabilities
• Familiarity with scripting languages (Python or similar) for automation tasks, API interactions, and data transformation.
• Prior experience in high-growth startup environments demonstrating ability to build scalable processes and adapt quickly to changing requirements and priorities
• Familiarity with Infrastructure as Code tools (Terraform, CloudFormation, Ansible) and DevSecOps practices including CI/CD pipeline integration and policy-as-code implementations.
• Familiarity with cloud platforms (AWS, GCP, Azure) and an understanding of how compliance-relevant data can be extracted from their APIs and logging systems.

Deadline to apply: None, applications will be received on a rolling basis.

This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our New York City office (opening March 2026).

About the Team: 

The Revenue Optimization team sits within the Marketplace Operations team and operates as analyst-owners across several aspects of the business. We use deep analysis, data-driven experimentation, and deployment of pricing and supply levers to help Taskrabbit hit its financial targets. We develop and operationalize scalable solutions to optimize outcomes at the mid and bottom parts of our business funnel. 

About the Role

The Senior Business Operations Analyst will lead the end-to-end implementation and optimization of Taskrabbit’s automated enforcement tool, bridging the gap between company policy and technical execution. This role is essential for maintaining marketplace quality and driving revenue growth by spearheading gray market reduction initiatives. You will be responsible for activating policy enforcement mechanisms and providing the analytical rigor necessary to track performance, mitigate leakage, and ensure scalable business operations.

Join us in transforming lives, one task at a time.

What You’ll Work On:

• Lead the technical implementation of policies within the Business Rules Engine (BRE), ensuring that high-level business requirements are accurately translated into automated logic to recommence and maintain consistent policy enforcement.
• Own the analysis and tracking of policy enforcement, developing the frameworks and dashboards necessary to monitor system efficacy and the impact of enforcement on the marketplace.
• Drive direct revenue growth by identifying, analyzing, and reducing off-platform transactions through rigorous data analysis and the design of targeted operational tests.
• Design and execute experimental frameworks to test new marketplace rules, measuring their impact on user behavior and platform health before full-scale rollout.
• Collaborate cross-functionally with Product, Engineering, and Operations teams to ensure the BRE evolves in alignment with product roadmaps and regulatory requirements.
• Operationalize marketplace integrity by mapping complex policy workflows, identifying gaps in enforcement, and implementing creative solutions to automate or optimize key business rules.
• Define and monitor KPIs related to policy compliance and revenue leakage, providing actionable insights to leadership that inform broader business strategy.
• Serve as the primary stakeholder for BRE health, ensuring that business logic remains current and effective, preventing the need for manual resource diversion from other departments.

You Should Have:

• A BS/MS in economics, mathematics, statistics, or equivalent analytical experience
• 2-4 years using analytics to drive key business decisions across strategy, marketing, operations, and/or finance
• Experience building data visualizations to inform business decisions (e.g., Looker, PowerBI, Tableau, Sigma, etc.)
• Excellent verbal, presentation, and written communication skills
• Experience with SQL and large volumes of data 
• Great attention to detail and quality
• Experience translating technical topics to non-technical audiences
• A knack for working with cross-functional partners to reach the right solutions 
• An ownership mindset determined to get things done
• A willingness to learn how true two-sided marketplaces function

Nice to Have: 

• Experience with Python
• Experience presenting to C-level executives
• Experience gathering, distilling, and providing requirements to technical engineering and data teams
• Proficient in statistical techniques and concepts (regression, power analysis, clustering, etc.)
• Technical understanding of data warehousing/data pipelining solutions
• Experience with a marketplace business model and a global brand
• Love collaborating together with a tight-knit team

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.

The base pay range for this position is $105,000 - $140,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

The Customer Problem

When you open Spotify, the homepage is different for every user. When you browse Nike's site, products are ranked by what Nike thinks you'll buy. When you log into Chase, offers are tailored to your spending. This is web and mobile personalization: deciding in real time what each customer sees inside your product. It directly moves conversion, retention, and revenue at the point where customers are already engaged.

Almost nobody does it well outside of companies that build it from scratch. A single experiment (testing whether high-spend users convert better seeing a loyalty upsell on the account page) requires an analyst to build the segment, a PM to write targeting rules, a designer to create variants, an engineer to instrument the test, and someone to monitor results. Most teams run 5–10 per quarter and end up with a handful of static rules covering a fraction of their users.

The tools that exist (Optimizely, Adobe Target) handle infrastructure but don't solve the coordination problem. Every experiment, audience, and piece of content still requires manual configuration. They also force companies to duplicate customer data into a proprietary store, adding months of implementation and permanent vendor lock-in.

Why Agents are the Solution

The shift from "AI assists a step" to "AI owns a workflow" is already happening in software engineering. Personalization is ready for the same shift.

Today: A growth team testing whether high-intent visitors convert better with a comparison page spends 2–4 weeks coordinating across tools and people. They run maybe 8 experiments that quarter.

With agents: The growth lead describes the goal. An agent identifies the audience from existing customer data, generates variants informed by past performance, configures the experiment with holdout groups, launches it, monitors significance, and reallocates traffic. The human reviews before launch. Calendar time: hours. The same team runs 50+ experiments per quarter because the coordination cost drops to nearly zero.

Agents handle the full chain as one workflow: audience, content, experiment, optimization. Instead of a bunch of manual steps, agents rethink this as a continuously improving closed loop.

Why Hightouch, Why Now

More than 1,000 enterprises—like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, use Hightouch to run their marketing. Earlier this year we launched the Agentic Marketing Platform with two pillars:

• Agentic Advertising Studio. Agents analyze performance, competitor creative, and brand guidelines, then assemble ad concepts across Meta, Google, TikTok, and LinkedIn.
• Agentic Lifecycle Studio. Agents identify lifecycle opportunities, draft audiences, assemble on-brand email and SMS campaigns, and orchestrate them through Braze, Iterable, Salesforce, and Adobe.

Advertising covers paid media. Lifecycle covers email, SMS, and push. Agentic Personalization is the third pillar: what customers experience inside the website and mobile app. Different buyer (product and growth teams), different workflow (real-time experimentation), different technical surface (browser SDKs and edge delivery). Same agent infrastructure and data foundation.

What no competitor can replicate:

• Agent orchestration. 25+ specialized skills for audience building, content generation, campaign analysis, and multi-step workflow coordination.
• Content assembly. Agents search existing asset libraries for reusable on-brand content before generating anything new, which is what makes output trustworthy enough for enterprises to ship.
• Marketing and brand context. Persistent layer connecting customer data, brand guidelines, creative assets, and performance history so agents operate grounded in how the business works.
• Real-time data infrastructure. Low-latency personalization API, sub-second audience evaluation, ML-powered optimization and recommendations, event pipeline processing millions of events daily.

The Role

Founding Product Manager for Agentic Personalization: Hightouch's third major pillar and biggest new investment. You define the product, the sequencing, and the go-to-market.

• Customer discovery. Deep engagement with product and growth teams at enterprise companies to understand how they personalize web and mobile today, and what would earn their trust in an agent-driven approach. Translate into a roadmap tied to revenue milestones.
• Define the agent experience. What agents do autonomously (segments, variants, experiments, traffic allocation) vs. what needs human approval (production launches, brand-sensitive content). Design the feedback loop that builds trust over time.
• Scale the GTM. Co-own pipeline, join customer calls, shape competitive positioning, partner with CS on implementation playbooks.

High-visibility role working directly with founders and executive team.

What We're Looking For

• Zero-to-one track record. Products you built from nothing to meaningful revenue, ideally at a B2B SaaS company. Domain matters less than evidence you can find product-market fit under uncertainty.
• Technical depth. Can evaluate architectural tradeoffs, debate infrastructure decisions with senior engineers, and reason about things like batch vs. real-time and caching strategies at the level of product decisions.
• Commercial instinct. Think in terms of pipeline, conversion, and expansion. Build roadmaps that map to revenue targets.
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows.
• Cross-functional trust. This spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $240,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

WHAT WE’RE LOOKING FOR

As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.

The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.

WHAT YOU'LL DO

• Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets
• Acquire and maintain best-in-class product knowledge and industry trends
• Proactively analyze customer product usage and identify growth opportunities
• Effectively communicate customer feedback to the Braze product team
• Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing
• Coordinate resources to drive feature adoption
• Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage

WHAT YOU HAVE

• Drive, intellectual curiosity, and a relentless commitment to excellence
• Background in SaaS sales for Mobile and/or Marketing Technology
• Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment
• Outstanding verbal, written, and stand-up presentation skills
• Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline
• Excellent organizational skills and time management abilities
• The capacity to handle multiple competing priorities
• Proven ability to quickly get up to speed on new cloud apps and tools
• An accomplished networker in your daily life through social media and other mediums
• Up-to-date on digital trends, especially in the mobile, web, and email space
• Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Remote, #LI-Hybrid, #LI-Remote

About the role

Anthropic is building Treasury with scale and automation in mind from the start. We're creating modern, well-controlled processes that can grow with the business; supported by strong systems, clear governance, and practical use of AI-enabled tools. We're designing touchless, AI-native workflows from day one, with SOX-grade controls built in rather than bolted on.

This role reports to the Treasury Ops Lead and plays a central part in building and running the company's Treasury Operations foundation. You'll manage core activities: daily cash positioning, global bank account administration, intercompany funding, payment controls, and Treasury reporting - while improving processes so the function scales efficiently as the company grows.

This is a hands-on role for someone who enjoys both execution and process building. You should be comfortable running key day-to-day activities while identifying opportunities to improve, automate, and strengthen controls.

You'll be the second person in a Treasury Ops function at a company that's growing fast and building deliberately. The processes you design in your first six months are the ones the company runs on at 10x scale. The ownership is end-to-end, and the toolkit is ours - you'll design Treasury workflows that are AI-native from the first draft, the way only Anthropic can.

What you'll do:

Core Treasury Operations

• Manage daily cash positioning across entities and currencies, including tracking balances and consolidating cash activity

• Lead global bank account management; account opening and closing coordination, signer updates, KYC documentation, and portal administration

• Help design and manage intercompany settlement and funding processes, including documentation and ongoing improvement

• Maintain short-term cash forecasting, including variance tracking and reporting

• Support payment workflows and controls; approval routing, exception handling, operational process improvements

• Support Letter of Credit and Bank Guarantee issuance and post-M&A Treasury integration activities

Systems & Automation

• Support TMS implementation, bank connectivity, reporting enhancements, and process standardization

• Design the "Claudification" layer: identify which workflows go touchless, build the automation, keep humans in the decisions that need judgment

• Partner with Finance Systems to simplify and automate Treasury processes

• Own Treasury data quality - the source of truth that everything downstream depends on

Controls & Governance

• Execute Treasury processes with strong focus on controls, documentation, segregation of duties, and audit readiness

• Support development and maintenance of Treasury policies, procedures, and control documentation

• Document Treasury controls for SOX readiness; not as a separate project, but as how the work gets done

• Partner with Accounting on close activities, reporting, and audit requests

What we're looking for:

• 5–8 years in Treasury operations, ideally at a growth-stage or scaling company where you saw processes get built, not just inherited

• You currently own the daily cash position. You log into the bank portals, you run the position, you execute the wires. This is a doing role, not a managing role

• Treasury-native depth. You came up through Treasury; TMS, KYC mechanics, bank account administration, cash positioning judgment. This isn't a payments-processing seat; it's a Treasury seat

• Player-coach DNA. You still do the work; run the cash position, chase the KYC doc, troubleshoot the wire - while building the system so nobody has to do it manually next quarter

• Hands-on TMS experience. You've worked in a Treasury Management System (Kyriba, GTreasury, Trovata, Quantum, or similar): configured it, broken it, fixed it. Implementation experience is a plus but not required

• SOX in your DNA. You think in audit trails, approval chains, and segregation of duties; not because compliance makes you, but because well-controlled processes are the ones that scale

• Comfort with ambiguity. There's no playbook here. You'll write it

• AI-first mindset. Not a prompt engineer; a Treasury person who wants the model handling data so you can focus on decisions.

Strong candidates may also have:

• Exposure to SOX readiness or IPO prep, even as a contributor

• Multi-entity, multi-currency operations background

• Worked with bank APIs or Treasury aggregators (Trovata, Kyriba, or direct connectivity)

• APAC or EMEA bank account opening experience

As a Senior Analyst, Analytics engineering, you’ll enable our analytics community to get the most out of our data. You’ll support analysts of varying levels of scope and experience by building, maintaining, and governing a data warehouse of operational and financial data.

You’ll keep us on the cutting edge of AI-driven analytics by partnering with Data Ops to develop a semantic layer and various agents to facilitate faster, better, and more interpretable insights.

We're seeking someone based near one of the following cities: San Francisco, Salt Lake City, Chicago, or New York City.

RESPONSIBILITIES

• Develop and maintain data models in Snowflake with dbt
• Design and build a testing and alerting framework to improve data quality
• Create data governance/democratization policies to support the broader analyst community
• Design and build a self-service analytics AI framework, including both the semantic modeling and tooling architecture

Partner with Data Engineering to optimize data staging in Snowflake

QUALIFICATIONS 

• 4+ years of experience in data engineering, analytics, or data science
• A bachelor’s degree in Computer Science, Information Systems, Statistics, or another quantitative field
• Advanced SQL knowledge (experience with dbt is a plus)
• Moderate Python knowledge (JavaScript knowledge is a plus)
• Experience building complex data pipelines using engineering best practices in platforms like Airflow or Prefect

Strong organizational discipline and quality assurance skills

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $120,000 - $145,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-NK1

About the Role Scale is at the frontier of GenAI and human-AI collaboration. The Gen AI Ops Trust and Safety team is focused on safeguarding human authenticity and genuineness in AI training. We are looking for a highly analytical Technical Program Manager (TPM) who leans heavily into fraud analytics and data-driven strategy to protect our ecosystem.

This isn't a project management role. You will act as the lead investigative analyst and program owner for our fraud defense portfolio. Your day-to-day will involve diving deep into complex datasets to uncover hidden fraud vectors, and then translating those analytical insights into scalable rules, policies, and operational programs. By utilizing AI coding tools at high velocity, you will build out analytics pipelines, dashboards, and detection logic to shift Trust and Safety from a reactive function to a strategic one that balances safety and growth.

You will:

• Analyze large, messy behavioral events to identify ambiguous and constantly evolving fraud patterns across the contributor lifecycle.
• Translate your analytical findings into actionable detection logic. You will redesign rules, optimize thresholds, and decision flows to catch bad actors while minimizing friction for high-quality contributors.
• Establish robust KPIs, build tracking dashboards, and define offline evaluation frameworks (e.g., false positive monitoring, precision/recall analysis) to continuously measure the health of our risk strategy.
• Act as the connective tissue between data, operations, and engineering. You will use your analytical findings to implement technical execution, taking new detection capabilities from data prototype to production deployment.
• Leverage AI-assisted IDEs daily to rapidly write complex SQL queries, automate data pulls, and streamline your analytical workflows.
• Connect signals, data, and operations to see the full picture. Provide clear, direct communication regarding fraud trends and strategy shifts to both technical and non-technical partners.

Ideally, you’d have:

• 5-8 years of experience in risk strategy and fraud analytics. You have a battle-tested track record of reverse-engineering adversarial patterns, dismantling complex fraud vectors, and driving highly analytical Trust & Safety or TPM programs.
• Expert proficiency in SQL skills. You must be highly comfortable extracting insights from large datasets in noisy, adversarial environments.
• An execution-driven mindset focused on delivering measurable results, not just theoretical analysis. You are comfortable working in ambiguity and taking ownership from data problems to operational solutions.
• Strong proficiency with AI coding assistants to accelerate data exploration and query writing.
• Deep understanding of how to balance aggressive fraud detection with marketplace growth. You make decisions based on what's right for the business, not what's convenient.

Nice to haves:

• Solid Python skills (e.g., Pandas, NumPy) for advanced data manipulation and scripting
• Experience working in marketplace or gig-economy platforms is a plus

About the role

We’re hiring a Lead Analyst, Financial Crimes to support operations of our transaction monitoring program designed to identify and investigate unusual activity across our member accounts. You’ll work closely with internal teams and bank partners to assess risk, surface insights, and ensure we’re meeting regulatory expectations while protecting our members. As a Lead Analyst, you’ll play a key role in driving high-quality investigations and improving how we detect and respond to financial crime.

The base salary offered for this role and level of experience will begin at $139,000.00 and up to $193,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Review account activity using monitoring tools to identify potentially unusual or suspicious behavior  
• Work with vendor partners to ensure quality and productivity expectations are met
• Identify emerging trends and transactional risks that warrant monitoring coverage 
• Partner with bank partners to evaluate risk and respond to escalations  
• Update processes and ensure documentation is maintained up to date
• Recommend account actions (e.g., retention or closure) based on findings  
• Identify trends or anomalies through data and contribute to process improvements

To thrive in this role, you have

• 5+ years of experience in financial crimes, fraud, or risk investigations  
• Strong knowledge of AML regulations (BSA, USA PATRIOT Act, OFAC, SAR/UAR reporting)  
• Experience identifying suspicious activity and conducting end-to-end investigations  
• Ability to analyze transaction data and identify patterns or anomalies  
• Strong attention to detail and ability to work in a high-volume environment  
• Experience working cross-functionally and communicating with external partners  
• CAMS certification (preferred) 

#LI-EI1 #LI-Onsite

About the role

We’re hiring a Lead Data Analyst, Growth Science to use advanced science to estimate the incrementality of Marketing, Product, and Lifecycle Marketing and to improve their performance. As a senior individual contributor, you’ll lead high-impact growth initiatives through the use of media mix modeling, experimentation and quasi-experimentation, and predictive modeling.  You will play a role in defining how we estimate incrementality and how we improve performance.

The base salary offered for this role and level of experience will begin at $152,000.00 and up to $210,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Partner with and support vendor developing of our media mix model
• Design, execute, and read out results of complex experiments and quasi-experiments not supported by our A/B testing vendor
• Develop predictive models to improve performance of Marketing, Product, and Lifecycle Marketing initiatives
• Partner with Marketing, Product, and Lifecycle Marketing, to drive business outcomes
• Mentor other analysts in our team on experimentation and statistics.  Improve the team’s technical rigor

To thrive in this role, you have

• A strong orientation toward business impact — you ensure insights lead to measurable business results
• Demonstrated ability to influence senior stakeholders and guide strategic decisions in ambiguous, fast-moving environments
• PhD in statistics, economics, or similar social science with emphasis on quantitative methods
• 5+ years of experience in applied science roles, with deep expertise in predictive modeling and causal inference; Experience in FinTech and in Marketing strongly preferred
• Advanced skills in SQL and Python or R.  Experience in use of AI to accelerate and improve end-to-end process

#LI-Hybrid #LI-AM1

About the Role

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more. We created Chime because we believe everyone deserves financial peace of mind.

We’re looking for a Lead Data Analyst to drive forecasting for key growth and revenue drivers and deliver insights that shape business decisions. You’ll own end-to-end forecasting workstreams such as member growth, purchase volume, deposit volume, and intramonth performance tracking - while partnering closely across Analytics, Data Science, Product, Marketing, and Investor Relations.

This role is ideal for someone who’s highly analytical and model-driven, but equally strong at turning numbers into a clear narrative that leaders can act on.

The base salary offered for this role and level of experience will begin at $152,000 and up to $210,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own core forecasting workstreams for key business metrics (e.g., member growth, purchase volume, deposit volume), including in-year outlooks and contributions to longer-range forecasting.
• Build, maintain, and improve forecasting models that are accurate, transparent, and scalable; document assumptions and create repeatable processes.
• Run intramonth pacing, variance, and sensitivity analyses, identifying key drivers and surfacing risks/opportunities early.
• Develop scenarios and “what-if” analyses to support planning and real-time decision-making (e.g., upside/downside cases, impact of product or marketing changes).
• Partner cross-functionally to align inputs and assumptions, reconcile differences across reporting/forecasting views, and ensure a single source of truth where possible.
• Own unit economics and profitability analytics, including LTV/CAC, ROI analysis, and framework development for evaluating product and growth initiatives.
• Improve dashboards and forecasting tooling (spreadsheets, Looker/Pigment or similar) to increase visibility, consistency, and speed of insight.

To thrive in this role, you have

• 4–8 years of experience in forecasting, finance analytics, strategic finance, or a similar quantitative role (fintech/payments/consumer financial services is a plus).
• Demonstrated ability to own forecasting end-to-end and deliver decision-driving insights to senior stakeholders.
• Strong modeling instincts: comfortable living in the details (assumptions, drivers, sensitivities) while keeping the business story straight.
• Excellent communication: able to translate analytical output into crisp narratives, tradeoffs, and recommendations for technical and non-technical audiences.
• Expert SQL skills - able to translate business questions into robust queries, understand edge cases, and explore a warehouse efficiently to find the right data.
• Proficiency in Python or R - writes reproducible, well-structured code with a tendency toward automation and scalable analysis.
• High accountability, strong judgment, and comfort operating in ambiguity and fast-moving environments.

#LI-Hybrid #LI-BE1

About the Role

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more. We created Chime because we believe everyone deserves financial peace of mind.

We’re looking for a Staff Data Analyst to lead critical forecasting and performance insights for Chime’s core growth and revenue drivers. In this role, you’ll set the strategy and operating model for forecasting across key metrics (e.g., member growth, purchase volume, deposit volume), drive scenario planning and investment tradeoffs with senior leadership, and elevate how Chime measures and communicates performance and unit economics.

You’ll operate at the intersection of Finance, Strategy, Analytics, and Product—partnering closely with Finance leadership and collaborating across Marketing, Product, Operations & Member Experience, Risk, and Investor Relations. Your work will inform high-impact decisions and help ensure Chime has scalable forecasting capabilities as the business matures.

The base salary offered for this role and level of experience will begin at $170,000 and up to $235,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own end-to-end forecasting strategy and operating rhythm for core business and financial drivers, including in-year outlooks, long-range planning inputs, and assumption governance.
• Define and evolve forecasting frameworks that improve accuracy, transparency, and consistency - standardizing templates, processes, and documentation across teams.
• Drive scenario planning and investment tradeoff discussions with senior leaders (e.g., “Where should we invest for the highest impact, and what are the expected outcomes and risks?”), including sensitivities and decision-ready recommendations.
• Create performance narratives for key KPIs and unit economics, ensuring leaders have clear, consistent readouts on what’s changing, why it’s changing, and what actions are required.
• Be the arbiter of truth for forecasting and performance measurement, aligning stakeholders on metric definitions, reconciling differences across sources, and raising the bar on analytical rigor and clarity.
  Partner deeply across the company—work hand-in-hand with Finance and influence leaders across Marketing, Product, Operations & Member Experience, Risk, and Investor Relations to align assumptions, drive accountability, and accelerate decisions.
• Scale insights and tooling—own development of dashboards, automation, and self-serve analytics (e.g., Looker/Tableau/Pigment, SQL/Python/R pipelines) that improve speed-to-insight and reduce manual effort.
• Develop talent and raise the bar by managing, mentoring and coaching managers / analysts and setting best practices for modeling, communication, and stakeholder management.

To thrive in this role, you have

• 8–10 years in strategic finance, forecasting/FP&A, finance analytics, or a similarly analytical finance role (fintech/payments/consumer financial services strongly preferred).
• Track record of leading complex forecasting and planning workstreams and influencing senior leaders through structured tradeoffs and decision-ready narratives.
• Deep fluency in financial metrics, unit economics, and performance measurement, including how investors evaluate business performance.
• Strong modeling and analytical skills; able to connect operational drivers to financial outcomes and communicate uncertainty appropriately.
• Advanced SQL and spreadsheet modeling; Python or R proficiency for reproducible analysis and automation strongly preferred.
• Exceptional communication and stakeholder leadership—able to align cross-functional teams, resolve ambiguity, and drive decisions without relying on authority.
• Strong ownership and pace; comfortable operating in a high-growth environment and continuously improving systems and processes.

#LI-Hybrid #LI-BE1

Opportunity for Impact

Taxbit is seeking a Head of Communications to build and lead our global communications strategy. The global digital economy landscape is shifting fast, with Taxbit at the center of it. This leadership role shapes how we show up publicly and internally: defining our narrative, translating complex regulatory developments into clear public positioning, and bringing top-tier media and analyst relationships that establish Taxbit as the authoritative voice in tax and compliance for the digital economy. You will partner closely with executive leadership, marketing, product, and people teams to ensure message consistency across all channels and stakeholders. This is a high-ownership role for someone who thrives in a fast-moving environment, sees opportunity in ambiguity, and wants to build something impactful.

Key Responsibilities

• Develop and execute a comprehensive communications strategy aligned with Taxbit's business objectives, brand positioning, and thought leadership goals.
• Serve as a trusted advisor to the executive team on external communications, regulatory messaging, and reputational risk.
• Oversee internal communications to foster employee engagement, alignment, and a strong “One Taxbit” culture.
• Lead all aspects of corporate communications, including press releases, media outreach, and executive communications.
• Bring and maintain relationships with key media outlets, industry analysts, and external partners with particular focus on crypto, fintech, and compliance verticals.
• Own analyst relations across relevant firms, positioning Taxbit as the category-defining authority for crypto tax and compliance.
• Monitor regulatory and policy developments and translate them into timely, media-ready narratives.
• Prepare executive leadership for press interviews, public speaking engagements, and industry events.
• Partner with marketing to ensure message consistency across channels (including events, digital, social, and content).
• Bring the media's perspective into planning and collaborate across marketing on stories that will resonate with trade and business press.
• Monitor media coverage, industry and regulatory trends, and public sentiment to inform and adjust communications strategy.
• Track relevant industry awards and lists and manage submissions on Taxbit's behalf. 

Required Qualifications

• 10+ years of experience in corporate communications, public relations, or a related field, with a proven track record in high-growth, regulated technology environments (crypto experience preferred; fintech or financial services experience required).
• Established relationships with crypto, fintech, and business media, with a track record of placements in tier 1 and tier 2 publications.
• Strong analyst relations experience, with the ability to build credibility with firms that influence institutional buyers.
• Exceptional written and verbal communication skills, with the ability to distill complex regulatory and technical topics into clear, compelling narratives for diverse audiences.
• Demonstrated experience advising executive leadership on communications strategy, regulatory messaging, and reputational risk. 
• Experience managing crisis communications in fast-moving, high-stakes environments. 
• Experience managing internal communications in a global, high-growth environment, with a track record of driving employee engagement and organizational alignment.
• Experience leading and developing high-performing communications teams.
• Impeccable organization and project management skills, with the ability to manage multiple workstreams and stakeholders simultaneously.
• Comfortable with change, ambiguity, and rapid iteration — you see opportunity where others see uncertainty.
• Self-directed, with the ability to prioritize and deliver in a high-growth environment.

The base salary range for this role is $150,000-$225,000. Certain roles may be eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications.

Benefits & Perks

• Competitive cash compensation (based on experience)
• Equity (RSUs)
• Competitive benefits package
• A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more
• Hybrid working model: 3 days in-office, 2 days WFH/flexible
• Monday team lunches, snacks and drinks
• Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge
• Paid parental leave to bond with your child
• Fertility Benefit
• Autonomous work and flexibility in how work is performed

Datadog is seeking an Analyst Relations Principal to help shape and scale our global Analyst Relations (AR) program. In this role, you will lead strategic engagement with industry analysts across observability, AI, and adjacent cloud technologies, ensuring they have a clear understanding of Datadog’s platform, innovation, and long-term vision. You will partner closely with Product Management and Product Marketing to translate complex technical capabilities into compelling narratives, while bringing analyst insights back into the business to inform strategy and positioning. This is a highly cross-functional role that blends strategic thinking with operational excellence and offers strong visibility across senior leadership.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop and drive the global analyst relations strategy across Datadog’s observability and AI portfolio
• Build and maintain trusted relationships with key analysts across firms such as Gartner, Forrester, and IDC
• Partner with Product Management and Product Marketing to craft clear, differentiated narratives aligned to market trends
• Lead strategy, preparation and execution of analyst evaluations and research cycles, ensuring high-quality submissions
• Prepare senior leaders for analyst briefings with structured messaging and executive-ready materials
• Synthesize analyst insights into actionable recommendations for product strategy and go-to-market alignment

Who You Are:

• 8+ years of experience in Analyst Relations, Product Marketing, or a related role within the technology industry
• Proven experience building and scaling analyst engagement programs tied to business objectives
• Strong written and verbal communication skills with the ability to simplify complex technical concepts
• Strong executive presence with experience working with and advising senior executives in high-visibility external engagements
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Demonstrated collaboration with cross-functional teams including Product Management and Marketing

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and growth opportunities
• Product training to deepen understanding of Datadog’s platform and ecosystem
• Internal mentorship and cross-functional learning opportunities
• Inclusive and collaborative workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Hex's user base is continuing to grow rapidly. We are hiring a Sales Engineer to partner with potential customers to support their Hex evaluations.

About the role

Hex is redefining how teams work with data - combining notebooks, apps, BI, and AI-native workflows into a single collaborative analytics platform. Companies like Anthropic, Cursor, and Brex rely on Hex as a core part of how their data teams operate.

We’re at an exciting stage of growth. Hex is scaling rapidly, with strong momentum in the mid-market and SMB segments. This is a high-impact moment to join: our go-to-market motion is accelerating, our AI capabilities are evolving quickly, and Sales Engineers play a central role in shaping how we win.

As a Sales Engineer, you will leverage your product, ecosystem, and technical expertise to shape how our potential customers evaluate and adopt Hex. You will partner with the Sales team to help prospects understand the challenges in their current state, connect Hex’s value to those challenges, own the technical evaluation, and set them up for long-term success as a customer. This is a consultative, highly technical position where you’ll influence deal strategy, inform product direction, and act as the voice of the customer.

If you want to learn more about the team, what we do, and how we work, please check out our team page!

What you will do

• Serve as a trusted technical advisor to data teams (think: Data Scientist or Analyst writing SQL and Python) and build strong relationships to help them get the most out of Hex during their evaluations
• Own the technical sales cycle and work with end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
• Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
• Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering & Product teams
• Project manage the architecture, security, and technical reviews that prospects require
• Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc.
• As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships

Who you might be

You might be a fit for this role if you have:

• 5+ years of professional work experience
• 3+ years in a Sales Engineer, Solutions Engineer, or similar customer-facing technical role
• Experience working with Mid Market customers (250-2500 employees)
• Experience with land POC/Technical Sales Motions
• Familiarity with data science tooling and workflows, including Python, SQL, and BI tools (Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.)
• A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
• You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
• A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver
• Experience or interest in working in an early-stage startup environment

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The OTE (base + variable) range for this role is: $175,000 - $200,000.

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

AppDirect is looking for a Senior Financial Analyst to join the FP&A team as our company continues to expand rapidly. This role will serve as a trusted advisor to key business leaders, delivering key recurring reporting and ad-hoc analysis to guide key business decisions. The role will also help drive and improve the delivery of key financial planning processes, including the annual plan, quarterly forecast, and monthly close.

This is a highly visible role within a rapidly growing and dynamic business and will be exposed to all critical functions of the business, including the executive suite. The ideal candidate will come from an Investment Banking or Private Equity background with exceptional financial modeling capabilities and an ability to drive sustainable impact across the organization.

What you'll do and how you'll have an impact

• Revenue planning/forecasting for a key segment of the business;
• Forecasting & Budgeting: Drive and execute the development of the annual plan, quarterly forecast, and the close process;
• Business Partnering & Analytics: Be the business expert and financial advisor to key Provider Services division leaders in order to aid in business decision-making and strategic planning;
• Sales Business Planning: Drive business planning for our growth engine across different products and geographies;
• Systems & Process Building: Continuously improve reporting frameworks, tools, and processes to ensure access to timely, accurate and actionable financial guidance.

What we're looking for

• Minimum 2 years of Investment Banking or Private Equity experience;
• Advanced Financial Modeling Skills: Proven ability to build complex three-statement models, LBO models, DCF analyses, and merger models;
• Analytical Insight: Demonstrated ability to apply critical thinking and business judgment to uncover strategic insights and drive informed decision-making;
• Clear Communicator: Able to break down complex financial and strategic topics for a wide range of audiences—from board members to cross-functional partners—with clarity and confidence;
• Self-Starter Mindset: Comfortable operating independently in a fast-paced environment. You're resourceful, take initiative, and can move fluidly between high-level strategy and tactical execution;
• Detail-Oriented: Brings precision and attentiveness to all tasks, especially when working with financial data. Maintains a rigorous approach and upholds a high standard of accuracy;
• Growth-Oriented: Intellectually curious and always looking to learn. Seeks feedback, values continuous improvement, and is motivated to grow personally and professionally.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-Hybrid

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role

The Growth Marketing Strategy & Analytics team sits at the center of the Cash App and Afterpay growth engines, shaping the strategy behind how marketing drives customer growth. We’re a lean, consulting-style team embedded directly with our marketing partners. We stay flexible to work on the highest priority growth problems for the business, while also supporting the execution and optimization of our evergreen marketing program.

As a Senior Growth Marketing Analyst, you’ll be an analytical thought partner for our channel managers, working with them to build the infrastructure that makes performance marketing increasingly automated (building datasets, measurement approaches, agentic workflows, etc.) and pairing that work with high-leverage strategic contributions (identifying growth opportunities, influencing roadmaps, guiding investments, etc.). This is an exciting opportunity for someone who is equally energized by getting in the weeds as they are by zooming out on overall growth strategy.

You Will

• Own analytics and reporting across a set of key growth marketing channels (e.g. paid media, CRM, referrals, etc.)
• Proactively identify performance trends and growth opportunities by analyzing audience, channel, campaign, and funnel data.
• Guide the forward-looking growth strategy and marketing roadmap in collaboration with our channel managers.
• Design and build agentic workflows that unlock self-serve insights for channel managers and automate routine reporting.
• Write the playbook for how we onboard and measure new experimental growth channels.
• Leverage and facilitate enhancements to our channel incrementality measurement methodologies (e.g. MMM, global holdout).

You Have

• Typically requires a minimum of 3 years of related experience
• A strong understanding of growth levers for consumer products and how marketing drives acquisition, engagement, and long-term value.
• Experience measuring app and/or web marketing performance, with fluency in core growth metrics such as CAC, LTV, conversion, and retention.
• The ability to tell a clear story with data by connecting insights to concrete actions and recommendations.
• An ownership mindset: you surface opportunities, define a path forward, and see initiatives through.
• Comfortable writing SQL (without AI or an engineer doing it for you).
• Experience with data visualization tools such as Tableau, Mode, or Looker.
• Excitement to learn!

Technologies We Use and Teach

• Snowflake
• Data visualization (e.g. Tableau, Mode, Looker)
• MMPs (e.g. Appsflyer)
• AI and automation tools (e.g. ChatGPT, Goose)

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

*For this opening we are looking for undergraduate Seniors graduating Winter 2025/Spring 2026*

The Financial Advisory Analyst is a critical member of the relationship management team for high net worth and ultra-high net worth clients. This role sits within ICONIQ Investment Management which strives to deliver exceptional investment portfolios by harnessing the differentiated capital and strategic strength of the ICONIQ community.

Must be able to start July 27th, 2026 and work in our San Francisco office.

What You’ll Do:

• Prepare client balance sheets and develop asset allocation analyses.
• Monitor client investment performance and manage quarterly portfolio reports, ensuring accuracy and consistency.
• Develop a deep understanding of portfolio construction, asset classes, investment products, macroeconomics, client customizations, and professional communication.
• Perform ad hoc analyses for clients’ financial and estate planning needs.
• Participate in equity and option trading activities with increasing responsibilities for investment execution.
• Gather, prepare, and coordinate client tax data and documentation.
• Be exposed to and involved in direct private investments, client interactions, and other critical family office operations.

Ideal Candidate Background: 

• Bachelor’s degree with a minimum 3.2 GPA
• Organized and detail-oriented with ability to manage and complete multiple tasks simultaneously
• Proactively and independently solve problems while exercising sound judgment
• Demonstrated passion in high-touch client service and the utmost adherence to confidentiality
• Strong communication skills both written and verbal
• Excellent interpersonal skills, enthusiasm and a strong aptitude for learning
• Expressed interest in a career in Private Wealth Management

What We Offer:

• Comprehensive Medical, Dental and Vision Insurance.
• Life and disability insurance coverage as well as family and wellness benefits including mental health benefits, fertility benefits, and back-up child care.
• A matching 401(k) program.
• Commuter Benefits program.
• Wellness stipend, cell phone stipend, and Wi-Fi stipend.
• We support employees who wish to pursue professional designations/certifications and offer tuition reimbursement in addition to an allocation for books and other supplies needed for an individual's coursework.
• Generous referral bonus to employees if they refer someone who is hired to the firm.
• Smart-casual dress code.

Location: Applicants are expected to work onsite in our San Francisco office in accordance with our hybrid working policy.

Compensation Range: ICONIQ is required by law to include a reasonable estimate of the salary range for this role, together with other compensation being offered such as a discretionary bonus, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ICONIQ, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation terms. A reasonable estimate of the current salary range is $95,000 - $105,000 together with the comprehensive benefits listed above.

About the role

We are seeking an experienced Senior Business Systems Analyst to join our Finance Systems team at Anthropic. In this role, based on our recent go live on Workday Financials, you will serve as the internal functional lead for our Workday Financials,, owning the design and configuration of the Financial Data Model (FDM), Chart of Accounts, and dimensional structures that will serve as the source of truth for financial reporting. You will develop Prism Analytics and Accounting Center solutions, gather requirements and build reporting capabilities, and collaborate closely with cross-functional teams to drive the successful adoption of the Workday  platform.

This is a critical role that will directly shape how Anthropic's finance organization operates as we scale toward public company readiness. You will work at the intersection of finance domain expertise and technical implementation, partnering with the implementation partner, engineering teams, and finance stakeholders to build a world-class financial systems foundation.

In this role, you will

• ERP Core Financials: Serve as internal functional lead for Workday Financials, partnering with partners to drive configuration decisions, validate designs, and ensure business requirements are met. Partner with consultants for Phase X / net new implementations.
• Financial Data Model (FDM) Design: Own the design and configuration of Chart of Accounts, Worktags, dimensional hierarchies, and Accounting Books that will serve as the source of truth for all financial reporting, ensuring support for both GAAP and Management reporting requirements
• Prism Analytics Development: Develop and maintain Prism/Accounting Center solutions from source analysis and ingestion design through build and testing,, including integration with external data sources like BigQuery and Pigment
• Requirements Gathering & Reporting: Gather business requirements from Finance, Accounting, and FP&A stakeholders, translating them into hands-on development of executive reporting, dashboards, and analytics solutions
• Workshop Participation & Solution Design: Participate in implementation workshops, challenge requirements, and translate business needs into buildable designs and testable acceptance criteria; manage defects and data quality issues throughout the project lifecycle for all implementations impacting Workday Record to Report (R2R)
• Cross-Functional Collaboration: Collaborate with Integrations, Security, and Financials configuration teams to align master data, journals, controls, and performance service level agreements; partner with Data Infrastructure and BizTech teams on system integrations
• Platform Expansion & Adoption: Work closely with engineering teams and business stakeholders to drive ongoing expansion and adoption of the Workday platform (e.g. bi-annual releases), identifying opportunities for process improvement and automation.

You may be a good fit if you

• Have 8+ years of experience in finance systems, ERP implementation, or business systems analysis roles, with at least 5 years of hands-on Workday Financials experience
• Possess deep expertise in Workday Financial Data Model (FDM), including Chart of Accounts design, Worktags configuration, dimensional hierarchies, and Accounting Books setup
• Have strong experience with Workday Prism Analytics, including data modeling, source integration, calculated fields, and report development
• Are skilled at translating complex business requirements into technical solutions, bridging the gap between finance stakeholders and technical implementation teams
• Have experience with full ERP implementation lifecycles, including requirements gathering, configuration, testing, data migration, cutover planning, and hypercare
• Possess strong understanding of financial accounting processes including General Ledger, multi-entity consolidation, intercompany accounting, and management reporting
• Have excellent stakeholder management and communication skills, with ability to work effectively with finance leadership, accounting teams, and technical partners
• Demonstrate strong analytical and problem-solving skills with attention to detail and commitment to data accuracy and integrity
• Are comfortable working in fast-paced, high-growth environments with evolving requirements and tight timelines

Strong candidates may also have

• Background in accounting, finance, or CPA certification with understanding of GAAP/IFRS reporting requirements
• Experience with Workday Accounting Center for complex journal automation and subledger accounting
• Technical proficiency with SQL, Python, or scripting languages for data analysis and integration support
• Experience integrating Workday with external data platforms such as BigQuery or cloud data warehouses
• Knowledge of SOX compliance requirements and internal controls for financial systems
• Experience with EPM/FP&A systems such as Pigment, Anaplan, or Adaptive Planning and their integration with ERP
• Prior experience at high-growth technology companies scaling toward IPO readiness
• Familiarity with Workday HCM and understanding of HCM-Financials integration points
• Experience with data migration tools, ETL processes, and reconciliation frameworks for ERP implementations

More About the Role:

Do you want to be at the forefront of the AI revolution in advertising? At Moloco, we aren’t just following the trend, we're changing the game for the biggest mobile app companies in the Americas. Founded by the brilliant minds who built much of Google's cutting-edge advertising technology, our mission is to bring that same powerful AI to everyone. At the core, Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data.

The Growth Analyst Program is our high-impact career accelerator for ambitious new graduates. This isn't a "shadowing" role; it’s a launchpad into the world of advertising technology, strategy, and high-stakes client partnerships.

Why Join Our Program?

As a Growth Analyst in Moloco’s Sales organization, you’ll be at the forefront of catalyzing the adoption of cutting-edge AI technology by the digital advertising market. Day-to-day responsibilities include supporting client success by managing campaign performance, analyzing data, and ensuring smooth day-to-day operations. You’ll work closely with cross-functional teams and customer-facing colleagues to deliver exceptional service, optimize results, and drive measurable business growth.

This role offers the kind of hands-on experience and strategic exposure often found in consulting — but with real ownership from day one. You’ll strengthen your problem-solving, communication, and data-driven decision-making skills in a fast-paced, high-growth tech environment.

As part of the program, you’ll join a cohort of peers and benefit from:

• Executive Mentorship: Direct access to the leaders shaping the future of programmatic advertising.
• Skill-Building for the AI Era: Master data storytelling and executive-level Quarterly Business Reviews (QBRs)
• Consulting Rigor, Startup Speed: Gain the strategic depth of a top-tier consultancy with the ownership and agility of a high-growth tech unicorn.
• Defined Career Pathing: Long-term pathways into leadership roles across Product, Marketing, Strategy, or Operations.

Key responsibilities include:

Partner Success & Collaboration

• Support the day-to-day execution of client campaigns and assist with ongoing account maintenance.
• Help prepare materials for client meetings and business reviews.
• Communicate clearly and effectively with internal teams to ensure client needs are being met.
• Maintain organized and consistent documentation and client communication to help track progress and deliverables.
• Develop a working understanding of each account's business objectives and competitive landscape to help inform proactive, strategic, and insight-driven recommendations.
  
  

Product Knowledge & Campaign Management

• Learn the ins and outs of Moloco’s products and develop a strong understanding of our clients’ goals.
• Assist with campaign setup and monitor performance using internal tools (e.g., Moloco Cloud Platform, SFDC, Looker).
• Surface insights and performance trends to the broader team to inform optimizations.
• Support in troubleshooting issues and coordinating with internal teams to find solutions.
  
  

Data Analysis & Growth Opportunities

• Analyze campaign data to identify trends and areas for improvement.
• Support in preparing reports and performance summaries to inform client strategy.
• Learn to identify upsell or optimization opportunities alongside more senior team members.

Process & Team Support

• Help document internal workflows and look for ways to improve team efficiency.
• Collaborate with cross-functional partners to gather insights and feedback on client needs.
• Share learnings and best practices with the team to support continuous improvement.

Team Culture & Learning

• Bring a positive, solution-oriented mindset to your work.
• Demonstrate curiosity, ask thoughtful questions, and show willingness to grow through feedback.
  Embrace collaboration, diversity of thought, and respectful communication in all interactions.

The skills, experiences, and mindset that will help you succeed

• Demonstrated experience or high comfort using AI tools to enhance productivity and sharpen your problem-solving and strategic insights.
• Ability to translate goals into clear action steps—you're organized, detail-oriented, and eager to learn how to connect strategy to execution.
• A problem-solver who takes initiative and is excited to work with data to drive decisions (even if you're just getting started).
• Skilled at using modern AI tools to supercharge productivity with spreadsheets, slide decks, and basic reporting tools (Excel, Google Sheets, Slides, etc.).
• Strong written and verbal communication skills—you know how to ask good questions, share updates clearly, and collaborate effectively.
• Willingness to learn about big data, mobile advertising, and programmatic marketing—even if you're new to it.
• You’re comfortable consistently adapting to new tools and workflows
• You demonstrate extreme ownership and grit in long-term problem solving. You don't just "accept" feedback—you actively solicit it to sharpen your skills and contribute feedback that makes your teammates better. You’re signing up to work hard, break down silos, and prioritize team wins over individual visibility.

Minimum Qualifications:

• Graduation Timeline: Completion of a Bachelor’s, Master’s, or MBA by July 2026.
• Location: Ability to work from our San Francisco office 3 days a week (Tuesday -Thursday).
• Start Date: Available to start full-time by July 6th, 2026.

Overview

Okta is looking for a Communications Data and Insights Manager to build and lead the analytics engine that informs and drives our corporate communications strategy. In this role, you will translate data into actionable insights, measure and monitor campaign performance, identify the whitespace, spot trends, and establish clear KPIs that act as the foundation of a modern, data-driven communications organization. 

You will serve as the connective tissue between fast-moving data and the strategic choices that shape how Okta shows up in the world, ensuring every narrative decision is informed by evidence and every major moment is measured. The data and insights lead will sit at the intersection of media relations, social strategy, and operations, ensuring the communications organization is grounded in high-quality analytics, trends, and performance intelligence.

Key Responsibilities

• Always-On Intelligence: Operate a continuous monitoring and analysis program across media, social platforms, and competitive landscapes to surface emerging narratives and reputational signals in real time.
• Competitive Share of Voice & Narrative Analysis: Conduct ongoing measurement of Okta’s share of voice relative to competitors, diagnosing drivers of competitive spikes and providing strategic recommendations to leadership.
• Market Position Analysis: Continuously assess Okta’s position across earned media, social, and analyst coverage, translating ambiguous signals into structured analysis that connects activities to brand perception and business outcomes.
• Revenue & Growth Alignment: Partner with Marketing Operations teams to identify correlations between earned media spikes and "top-of-funnel" indicators, such as organic search volume, branded traffic, and account-level engagement signals.
• Content Performance & Editorial Intelligence: Guide editorial planning by surfacing what resonates and identifying the ‘whitespace’ in the market—untapped topics and story angles—guiding our content strategy toward high-impact narratives that set Okta apart.
• Measurement Support & Campaign Tracking: Partner with cross-functional analytics teams to deliver analysis that demonstrates the impact of communications strategies and reputational goals.
• Reporting, Insights & Key Learnings: Develop dashboards and produce monthly, quarterly, and annual reports, as well as bespoke analyses for major events and campaigns.
• QBR Cadence & Strategic Rhythm: Support the quarterly and annual operating rhythm for the Communications team by tracking progress against goals and preparing materials for leadership reviews.
• Tools, AI & Operational Support: Leverage and optimize social listening and media monitoring platforms (e.g., Meltwater, MuckRack, Sprout Social, Caliber) to support AI-first workflows that improve speed to insight and team productivity.

Qualifications & Core Competencies

• 8+ years of relevant experience: Proven success in communications analytics, media measurement, PR strategy, or a related field in a high-growth B2B SaaS environment.
• The Signal Finder: Strong analytical instincts with proven experience in separating signal from noise in high-volume, fast-moving environments and connecting industry trends to the company story.
• The Analyst & Storyteller: Experience benchmarking share of voice and evaluating content performance across earned, social, and owned channels, with the ability to translate complex data into clear narratives for senior leaders.
• Comms Tech Stack Fluency: Hands-on familiarity with tools and workflows across the communications and marketing stack, including Meltwater, MuckRack, Sprout Social, Google Analytics, and Salesforce.
• Operational and Analytical Rigor: Strong attention to data quality and accuracy, with experience using large datasets to guide decisions and deliver measurable business outcomes.
• Cross-Channel Activation Strength: Deep understanding of how to orchestrate and measure coordinated plays across global social and media channels to improve brand sentiment.
• Framework and Process Design: Experience building reporting frameworks and operating models that enable measurement programs to scale effectively across teams and geographies.

Leadership and Influence: Strong communication and stakeholder management skills, with the ability to align cross-functional teams and influence senior partners through data-driven insights.

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(P11889_3414584)

This Staff Technical Marketing Manager role is a highly strategic, and cross-functional position, where you will help architect our technical narratives for Okta's Workforce products. 

Your mission is to embody our mantra: “Show, don’t tell”.  You will create authoritative, technical content that empowers customers, partners, analysts, and our field teams to successfully design and implement their most complex projects. 

This requires a high degree of technical expertise, strategic vision, and the ability to mentor and scale your impact across the organization.

Job Duties and Responsibilities

• Define, develop, and deploy technical demos as the foundational, high-impact assets of our 'Show, don't tell' strategy.   Supplement these with clear, authoritative content, including white papers and blog posts, to showcase the value of the Okta Platform.
• Serve as a technical subject matter expert for Okta Workforce products and solutions. This includes a deep understanding of how our authentication, authorization, and user management products are built and consumed, and how platform services deliver customization and extensibility.
• Drive strategy with product management to validate complex, multi-product use cases and design and champion reference architectures.
• Maintain a deep, authoritative understanding of the identity and access management technology landscape, using this insight to influence product and marketing strategy.
• Mentor junior technical marketers and field team members, setting a high bar for content quality, clarity, technical accuracy, and strategic alignment.
• Partner strategically with the product marketing team to understand the most complex identity challenges of the world’s largest organizations and how Okta’s solutions solve those problems.
• Lead subject matter expert engagement for strategic events, key analyst briefs, high-priority ISV integrations, product betas, and major launches.

Minimum Knowledge, Skills, and Abilities

• 7+ years of technical / product marketing, product management, or sales engineering experience for an enterprise IaaS or SaaS company or developer platform.
• Advanced capability to build complex, integrated demos that require software development knowledge (such as the use of APIs and Webhooks), 3rd party solutions (such as Salesforce, Slack, Microsoft, Crowdstrike)
• Extensive, proven track record of marketing to a highly technical audience (e.g., developers, architects, security leaders) within large organizations.
• A significant portfolio of high-quality technical marketing content. (Samples are highly encouraged!)
• Proven and deep knowledge of the Identity and Access Management (IAM) industry and technologies - such as OIDC, SAML, and SCIM.
• Experience with AI technologies and tools.
• Demonstrated knowledge of common directory services, such as Active Directory, Azure AD, and LDAP.
• Experience with video and design tools such as Adobe Premiere/After Effects, Camtasia, and Figma.
• Excellent program management skills, with the ability to manage multiple high-priority initiatives in a dynamic environment.

A degree in Computer Science, Engineering, or a related technical field. 

#LI-Hybrid

(P24077_3303203)

Staff Product Marketing Manager, Security

Reporting to the Senior Manager, Product Marketing, this role is a critical lead in Okta’s security journey. We are looking for a Staff Product Marketing Manager who will help tell Okta’s security story in a compelling, cohesive, and relevant way. Your goal is to elevate Okta’s foundational access technologies from a utility to a strategic security imperative, evangelizing the need for identity-centric security in an AI-driven threat landscape.

The ideal candidate will be a unique blend of technologist and business strategist—someone who can dive deep into technical architecture while crafting portfolio-level value propositions that resonate with both CISOs and practitioners. Beyond strategy and content, you must be a self-motivated, execution-oriented individual who stays focused on delivering outcomes in a fast-paced environment.

What you’ll be doing

• Identity Security GTM Strategy: Build and execute the go-to-market strategy for Okta’s foundational access and authentication platform. You will define how core authentication, adaptive policy, and recovery flows serve as the first line of defense against modern identity-based attacks.
• Technical Evangelism & Demos: Move beyond high-level messaging to create "show-not-tell" technical content. You will be responsible for building and delivering product demonstrations, technical reference architectures, and briefs that prove Okta’s security value to technical buyers.
• Security Storytelling: Own the messaging, positioning, and competitive differentiation for our core access technologies. You must take "under-the-hood" technology and turn it into a simple, urgent, and business-focused story that highlights resilience and risk mitigation.
• AI-Driven Identity Leadership: Define the strategy for securing the new wave of AI. This includes establishing Okta's point of view on managing AI agents as identities and ensuring the access layer is hardened for an automated, high-velocity threat landscape.
• Cross-Functional Activation: Partner with Product Management, Engineering, and Sales to build technical buyer-focused assets—including technical comparisons, FAQs, and field enablement materials—specifically designed for the Global 2000.
• Analyst & Industry Presence: Represent Okta at security events to raise our profile and establish a unique POV. Engage with analysts to ensure Okta’s foundational security capabilities are recognized as the core of a modern security posture.

What you’ll bring to the role

• Domain Expertise: 8+ years of experience as a product marketer or product manager in cybersecurity or identity management (IAM, AD, or Entra ID). You know who the players are, where the gaps lie, and how to win.
• Hands-on Technical Proficiency: A technologist at heart. You must have a track record of supporting technical evaluations, and you must be comfortable configuring and demoing the product to technical buyers.
• Execution-Oriented Storytelling: Proven ability to take "under-the-hood" technology and turn it into an emotional and urgent business story. You know how to rise above the noise and create a sense of urgency.
• Strategic Integration: An understanding of how foundational identity signals (like MFA and policy) feed into broader security outcomes like threat detection and incident response.
• Stakeholder Management: Experience managing senior stakeholders with differing priorities and a high sense of urgency to drive end-to-end GTM initiatives.

Extra Credit if you have:

• CS Degree or a strong technical background in systems architecture or engineering.
• Deep experience with modern identity protocols and securing hybrid environments (Cloud and On-Premises).
• Experience in the AI space, specifically regarding the security implications of LLMs and agentic workflows.

#LI-Hybrid

(P24306_3344542)

The Technology, Data, and Intelligence Team
Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work.

The Staff Product Analyst Opportunity
Okta is looking for a Staff Product Analyst, Workday Total Rewards & HCM to join our People Technology Team. Working closely with People Technology leaders, you will play a critical role in the ongoing global optimization of Okta's Workday platform, with a primary focus on Benefits and Advanced Compensation configuration and enhancements, while also supporting Core HCM processes as part of a broader Total Rewards scope. You will work across departments and geographies, partnering with teams across People, Payroll, IT, Finance, and international offices. This is a great fit for someone who enjoys solving complex problems, working cross-functionally, and making a tangible impact on how our global workforce operates.

What You'll Do

• Own the end-to-end Workday configuration lifecycle across Benefits, Advanced Compensation and Core HCM, from requirements gathering and solution design through testing, deployment, and adoption
• Lead and support annual events including Open Enrollment and Annual Compensation Reviews, ensuring accuracy, compliance, and a seamless employee experience
• Build and maintain custom reports, dashboards, and hubs that deliver actionable insights to business stakeholders
• Manage Workday upgrades and evaluate new functionality to identify opportunities for process improvement and automation
• Identify gaps in system utilization and champion the adoption of standard Workday features to reduce manual work and improve efficiency
• Support knowledge sharing and capability building across the People Technology team through hands-on training and documentation

What You'll Bring

• 7+ years of Workday experience with deep hands-on expertise in Benefits and Advanced Compensation configuration (4+ years in Advanced Compensation), with working knowledge of Core HCM
• Strong understanding of Total Rewards business processes and how configuration decisions impact the end-user experience and platform adoption
• Ability to translate business requirements into scalable solutions and evaluate tradeoffs across multiple configuration approaches
• Experience managing a backlog of enhancements and prioritizing across competing business needs and technical constraints
• Strong communication skills with the ability to engage senior stakeholders and translate technical concepts into clear business language
• Proven ability to collaborate effectively across People, Payroll, Finance, and IT in a fast-paced, global environment
• Design, build, test, and deploy Workday integrations using EIBs, Core Connectors, and Report as as Service (RaaS)

Nice to Have

• Workday Certifications in Benefits, Advance Comp, Core HCM
• Experience with additional Workday modules such as Time Tracking, Absence, Payroll, or Talent Management

#LI-MC1

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#P24727_3406694

The Technology, Data, and Intelligence Team

Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work.

The Staff Product Analyst (Workday Payroll) Opportunity

Okta is seeking a Staff Product Analyst (Workday Payroll) to join our People Technology Team. This is a pivotal role dedicated to the product-led optimization of Okta's global Workday platform. Beyond standard configuration, you will lead the end-to-end lifecycle of our payroll systems from strategic discovery and design to global deployment and adoption. You will act as a consultant and architect to our stakeholders in People, Payroll, IT, and Finance teams, ensuring our People Technology suite is a driver of automation and efficiency. If you are passionate about transforming the employee experience through innovative technical products, you'll fit right in.

What you’ll be doing

• Product Strategy and Roadmap: Collaborate on the product vision and multi-year roadmap for Workday Payroll, ensuring alignment with global People Technology and Finance team's objectives.
• Stakeholder Partnership: Act as a strategic partner to People, Payroll, and Finance leadership to translate complex business needs into scalable product requirements and technical specifications.
• End-to-End Solution Design: Lead the design and implementation of high-impact integration solutions (using PECI, PICOF, and Studio) that prioritize user experience and operational efficiency.
• Lifecycle Management: Manage the full product lifecycle for payroll integrations, from initial discovery and requirements gathering to deployment, maintenance, and sunsetting.
• Data-Driven Insights: Leverage Workday reporting and analytics to monitor system performance, identify trends, and provide actionable recommendations for payroll process optimization.
• Vendor and Platform Management: Oversee technical relationships with third-party vendors (e.g., ADP) to ensure seamless data flows and adherence to service level agreements.
• Operational Excellence: Champion continuous improvement by analyzing integration failures and proposing design changes that enhance system reliability and minimize manual intervention.
• Feature Adoption and Training: Drive end-user adoption of new Workday features and integrations through the development of comprehensive documentation, user guides, and training programs.
• Compliance and Security: Ensure all payroll products strictly adhere to global data privacy requirements and internal security standards.

What you’ll bring to the role

• Payroll Domain Knowledge: Extensive understanding of Workday Payroll objects (GL, Paycodes, Taxes) and global HR business processes.
• Workday Expertise: 7+ years of experience in Workday Payroll configurations and integrations.
• Technical Proficiency: Strong command of REST/SOAP APIs, XML, XSLT, and JSON to guide the development of automated business logic.
• Analytical Skills: Advanced capability in building custom reports, dashboards, and hubs to drive data-informed decision-making.
• Strategic Communication: Excellent interpersonal skills with the ability to influence stakeholders and collaborate effectively across global time zones.
• Problem Solving: Superior ability to troubleshoot complex system issues and design scalable solutions in a fast-paced environment.
• Agile Methodology: Experience working in an Agile environment, managing backlogs, and delivering value through iterative cycles.

And extra credit if you have experience in any of the following!

• Knowledge in other Workday modules such as Extend, Time Tracking and Absence is a plus.
• Workday Certifications in Payroll or Absence or Time Tracking.

#LI-MC1

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#P24726_3412897

The Technology, Data, and Intelligence Team
Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work.

The Senior Product Analyst - Workday Expense Opportunity
Reporting to the Director of Finance Technology, this role will serve as the Workday subject matter expert for the Expense module and help drive day-to-day support and long-term enhancements across Workday Finance. You will lead configuration and continuous improvement, partner with stakeholders to solve pain points, and ensure scalable, accurate, and well-tested solutions as Workday evolves.

What you’ll be doing

• Serve as the Workday SME for the Expense module, providing day-to-day support, troubleshooting, and resolving issues
• Configure and maintain Workday Expense, including business processes, security, data flows, and administrative tasks
• Lead design, testing, and deployment of Expense solutions using Workday best practices
• Partner with business stakeholders and COEs to gather requirements, improve processes, and drive adoption
• Build and maintain reports and dashboards to support domestic and international finance operations
• Support Workday releases and upgrades by evaluating new functionality, coordinating testing, and implementing enhancements
• Create and maintain clear end-to-end business requirements and provide functional design leadership
• Deliver hands-on training and contribute to internal enablement across cross-functional teams

What you’ll bring to the role

• 5+ years of Workday Product Analyst experience with 3+ years of hands-on Workday Expense configuration and support
• Deep expertise in Workday Expense configuration, including Business Process Configuration, Security Administration, and EIBs
• Proven functional knowledge of the Expense module, including delivered functionality and report utilization
• Strong testing experience across unit, regression, UAT, and pre-launch validation for new features and enhancements
• Experience balancing day-to-day system support with longer-term enhancement projects and related integrations
• Hands-on experience building and optimizing custom reports and dashboards in Workday or similar SaaS/enterprise platforms
• Strong analytical, communication, and stakeholder management skills in fast-paced, cross-functional environments
• Experience using Agile workflows and tools such as ServiceNow and Jira

And extra credit if you have experience in any of the following!

• Workday Studio, Workday Extend, and developing custom integrations
• Workday HCM experience (understanding of worker/org data and cross-module impacts)
• Experience customizing Workday Expense functionality and expanding into platforms such as Oracle Fusion Cloud or SAP
• Track record of driving automation and process optimization through workflow enhancements and reporting insights

#Ll-MC1

#Hybrid

#PID6607-3341168

We’re looking for a Senior Tax Analyst to join Discord’s global tax team and play a hands-on role in shaping our tax function as we scale. You’ll own work across corporate income tax, indirect tax, tax provisions, and global operations—partnering directly with Finance, Engineering, Legal, and external advisors. This is a high-visibility role where your contributions will directly influence how Discord navigates complex, multi-jurisdictional tax challenges during a period of rapid global growth.

You’ll tackle novel tax questions that come with building a platform used by over 200 million people worldwide—from digital services taxes to multi-entity structuring—and have real ownership over the solutions.

The ideal candidate is detail-oriented, collaborative, and intellectually curious, with a strong foundation in domestic and global indirect taxation and a desire to contribute to a high-impact tax function.

What you'll be doing

• Manage indirect tax compliance end-to-end—prepare, analyze, and monitor Sales and Use tax, VAT/GST, and other obligations across multiple jurisdictions, coordinating with external advisors to ensure accuracy and timeliness.
• Prepare and review U.S. federal, state, and international corporate income tax returns, and own the quarterly and annual ASC 740 income tax provision process including supporting schedules and documentation.
• Drive international tax workstreams including transfer pricing documentation, intercompany transactions, cross-border compliance, and tax analysis related to global expansion and new product launches.
• Manage responses to tax authority notices and audits, and research tax incentives, credits, and legislative developments that impact the company.
• Prepare month-end and quarter-end close workpapers, reconciliations, and journal entries, including tax reporting and analysis for equity award programs.
• Serve as the go-to technical resource for the company’s tax technology platforms—administer systems, drive implementation of new tools, and optimize existing compliance software.
• Identify and execute opportunities to improve tax processes, documentation, internal controls, and automation across the function, and assist with ad-hoc and special tax projects as needed.

What you should have

• Bachelor’s degree in Accounting, Finance, or a related field
• 3–6 years of corporate tax experience, preferably in a public accounting firm or technology company
• Strong understanding of U.S. Sales and Use Tax, Global VAT/GST, and U.S. federal and state corporate income taxation
• Hands-on experience with ASC 740 income tax provisions
• Strong analytical skills with a track record of identifying issues, researching tax authority guidance, and driving to resolution
• Effective communicator who can manage competing priorities and collaborate across Finance, Legal, and Engineering teams

Preferred Qualifications

• CPA or Master’s in Taxation (MST)
• Experience with technology or high-growth companies
• Working knowledge of international tax concepts including transfer pricing, Pillar Two/GloBE rules, and cross-border compliance
• Hands-on experience with tax technology platforms (e.g., Avalara, Vertex, OneSource, Alteryx, or similar.

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.

Office Guidance: For this role, there is no formal requirement to work from the office.

The US base salary range for this full-time position is $144,000 to $162,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Discord is looking for an exceptional Legal Analyst to join our growing legal department.

As Legal Analyst, you'll support two teams — Commercial & Marketing and IP — getting to work alongside some super inspiring people within the legal department and across the company. You'll join a motivated and fun team that works on a diverse array of matters spanning licensing, commercial contracts, advising on marketing issues, and gaming partnerships. As part of this team, you will be responsible for independently managing key projects, collaborating with the team on complex matters, and helping the team figure out how to do its work better — including finding smarter, AI-powered ways to deliver legal support.

If this sounds like a fun challenge, please read on ...

What You'll Be Doing

Commercial & Marketing Support

• Respond to or escalate requests from internal partners in product, business, and marketing who need Legal support.
• Train clients on the contracting process and tools, and ensure that the correct process and approvals are in place for each deal.
• Independently negotiate non-disclosure agreements with external partners using well-defined processes, standard templates, and established playbooks. 
• Advise clients on basic commercial, marketing, and business legal concepts; review and edit marketing materials and external communications with oversight.
• Negotiate and redline marketing, influencer, and consulting agreements using established playbooks with minimal oversight.
• Support the IP team across various areas, including trademark portfolio research, IP clearances, and brand enforcement workflows.

AI Innovation & Process Improvement

• Leverage your prior work experience to help drive implementation of a new contracts management system to ensure smooth adoption across different functions.
• Maintain and improve legal and cross functional resources, including directories, playbooks, policies, and other key documentation.
• Serve as the day-to-day administrator and point of contact for the team's CLM/contract management system, including troubleshooting, user support, workflow configuration, and creation of training materials.
• Identify process improvements or efficiencies across the team's work and drive related projects to completion.
• Evaluate emerging AI tools for legal work — assessing fit, reliability, and risk — and make recommendations to the team on what's worth adopting.
• Design and implement AI-powered workflows that make legal work more efficient and scalable (e.g., contract review assistance, self-serve resources, automated intake).

What You Should Have

• A cover letter (this is mandatory!) - we want to know why you're interested in this role and how it supports your career
• BA/BS or equivalent work experience
• Demonstrated written and spoken communication skills
• Curiosity and ability to jump into less familiar areas and learn while doing
• Effective critical thinking, problem solving, and project management skills
• Excellent organizational skills, time management, and attention to detail
• Ability to manage several simultaneous projects under deadline pressure
• Coachable and enthusiastic team player who thrives in a fast-moving environment
• Comfortable interfacing with all types of people
• 1-2 years relevant work experience in a legal, contracts, administrative, or operations role

Bonus Points

• You are familiar with Discord, Google Workspace, and AI tools.
• Demonstrated experience with a contract management system or contract lifecycle management (CLM) platform
• You enjoy talking about absurd and improbable ideas for fun
• You are agile and open minded about tackling new challenges

This position is temporary for 12 months. Candidates must reside in the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties).

For this role, the Hiring Manager would like folks to be in the office 1 day a week.

The US base salary range for this temporary position is $108,000 to $121,000 (prorated based on tenure) + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include benefits.

About the role

As Anthropic continues to grow, the rigor and sophistication of how we plan our workforce needs to grow with us, and our People Analytics team plays a central role in that work.

We are looking for a Workforce Planning Lead to own how Anthropic plans, forecasts, and tracks its workforce, from the underlying data and tooling, to forecasting models, to the cadence and partnership that connects workforce decisions to business strategy. The person in this seat will shape the next chapter of how workforce planning runs at Anthropic.

The role is highly cross-functional. You will partner closely with Recruiting, Finance, People Partners (HRBPs), talent leaders, and business leaders across the company to understand headcount needs, model tradeoffs, and translate strategy into workforce plans. Strong grounding in people analytics methods, judgment, and a generalist orientation are essential. Scope will at times extend beyond traditional workforce planning into broader People Analytics work.

Key responsibilities

Workforce planning process and strategic partnership

Lead recurring company-wide headcount planning cycles and the ongoing rhythms of review, monitoring, and adjustment that keep plans connected to the business. Partner with Finance, Recruiting, and talent leaders to translate business strategy into workforce implications, including hiring plans, capacity needs, location considerations, and workforce mix. Help inform where and how Anthropic grows over time. Strengthen the underlying infrastructure that supports planning, including position management, governance of core workforce data, and consistency across our people systems. Be a trusted thought partner when growth plans are set, organizational design is evaluated, or new initiatives are resourced, providing the data and modeling that lets leaders make decisions.

Forecasting and scenario modeling

Build and maintain quantitative models for headcount forecasting, attrition projection, hiring plan scenario analysis, and capacity planning. Develop scenario analyses that quantify tradeoffs across growth plans, hiring assumptions, attrition rates, and budget considerations. Identify supply and demand gaps before they become bottlenecks.

Analytics, dashboards, and insight

Build self-service dashboards for executives, functional leaders, and managers showing current state, plan versus actual, pipeline health, and key workforce metrics. Develop predictive analytics including attrition risk, hiring velocity forecasting, and supply/demand gap identification. Translate analysis into clear narratives that drive decisions.

Cross-functional execution

Provide hands-on operational support during structural change, including reorganizations, new team formation, and rapid scaling of a function. Support broader People Analytics workstreams as needed. This role will frequently touch attrition, recruiting funnel, location analytics, and other people data.

Minimum qualifications

• Experience in people analytics, workforce planning, or a closely related quantitative role
• Have built and maintained quantitative models for headcount forecasting, attrition, or hiring plan scenarios in a high-growth environment
• Highly proficient in SQL and have working knowledge of Python or R for modeling
• Have hands-on experience with HRIS and ATS data
• Have built dashboards in tools like Looker, Tableau, or comparable, and can translate analysis for senior leadership audiences
• Are a strong generalist analyst who thrives in ambiguity, balances rigor with pragmatism, and challenges assumptions with data
• Communicate clearly with senior stakeholders across Recruiting, Finance, and the business
• Are comfortable owning end-to-end development of a function, defining what to build, building it, and iterating
• Thrive in a fast-paced environment, can pivot quickly as priorities shift, and are energized by the pace

Preferred qualifications

• 7+ years in people analytics in workforce planning
• Background in workforce planning and people analytics at high-growth technology companies or AI/ML organizations, ideally having led workforce planning end-to-end or stood up the function from scratch
• Experience leading the rollout or significant upgrade of position management capabilities
• Experience partnering with FP&A on financial planning and connecting headcount plans to budget considerations
• Familiarity with capacity planning models (e.g., recruiter capacity against hiring goals, revenue per AE)
• Experience supporting org design analytics (span of control, layers, manager ratios) and structural decisions
• Working knowledge of compensation principles, sufficient to model comp tradeoffs in scenario analysis
• Experience with modern data stack tools
• Experience with employee lifecycle metrics and people KPIs

About the Role:

We are seeking an experienced L4 People Technology Workday Developer to lead the design, configuration, and optimization of Workday solutions that power our HR and payroll processes. The ideal candidate brings advanced, wide-ranging Workday expertise, applies creative and effective solutions to complex business problems, and guides the development of new approaches and best practices. This role operates with a high degree of independence, mentors others on Workday functionality, and partners closely with the People Team, IT, and cross-functional stakeholders to ensure Workday delivers scalable, business-ready outcomes.

About the Team:

The People Solutions team is transforming how Gusto supports its people by pairing cutting-edge AI with smart automation. We optimize workflows, enhance service delivery, and free up teams to focus on meaningful, high-impact work to support a more responsive, efficient, and future-ready people experience.

Here’s what you’ll do day-to-day:

Key Responsibilities:

Workday Configuration & Enhancements

• Lead configuration of Workday modules (e.g., HCM, Talent, Absence, Compensation, Payroll, Time Tracking) on complex business requirements, applying in-depth evaluation to determine optimal approaches.
• Architect and guide development of Workday Business Processes, calculated fields, condition rules, and security roles; exercise judgment in selecting methods and techniques on new assignments.
• Lead evaluation and adoption of new features with each Workday release; identify creative solutions and guide policy development for optimization across modules.
• This role is primarily focused on functional configurations within Workday and will partner closely with integration developers, not be responsible for integration build. 

Reporting & Analytics

• Develop and own advanced, matrix, composite, and dashboard reports in Workday; apply in-depth analytical judgment to surface actionable workforce insights for senior stakeholders.
• Drive data quality and integrity standards across Workday and connected systems; provide in-depth analytical insights to inform workforce decisions and cross-functional planning.
• Own audit readiness through proactive reporting, documentation, and control frameworks; determine appropriate methods independently.

Testing & Quality Assurance

• Design and lead test strategies including test plans, scripts, and UAT coordination; exercise independent judgment in defining testing approaches and resolving complex issues.
• Lead regression and functional testing for biannual Workday releases; determine procedures and guide team approach to ensure quality and business continuity.

Collaboration & Support

• Network with key contacts across functions; adapt communication style to diverse audiences and frequently advise others—including senior partners—on complex Workday matters, using persuasion and judgment to drive alignment.
• Provide expert-level Workday system support; independently diagnose and resolve complex issues, and develop scalable solutions that prevent recurrence.
• Mentor and upskill team members and key users on Workday functionality; act as an internal subject matter authority on system capabilities and best practices.

Here’s what we're looking for:

Required:

• Bachelor’s degree in Computer Science, Information Systems, HR Technology, or related field (or equivalent experience).
• 8+ years of hands-on Workday development or configuration experience (or 6 years with a Master’s degree; or equivalent experience).
• Advanced, wide-ranging knowledge of Workday security, business processes, reporting, and calculated fields; proven ability to independently determine methods and techniques on new, complex assignments.
• Demonstrated ability to work on complex, ambiguous issues requiring in-depth evaluation; exercises independent judgment in selecting approaches, with work reviewed upon completion rather than in progress.

Our cash compensation amount for this role is between $128,000 - $160,000/year in Denver, between $154,945 - $198,681/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

As a Senior Collection Analyst, you will collaborate with business partners to ensure that the collections process function is smooth and efficient. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other collection management functions.

We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

Location: 4 days a week (Tuesday-Friday) in office at Axon Hub Location (Seattle, San Fran, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC)

WHAT YOU'LL DO:

• Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
• Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
• Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
• Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
• Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
• Participate in and support systems improvements and focus on streamlining the collection process, perform analysis of collection practices and develop process improvements
• Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
• Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

WHAT YOU'LL NEED:

• 5-7+ years of collections experience, preferably with high-tech industry experience
• Bachelor’s in Accounting or Business, or equivalent work experience
• Order-to-cash business process experience a plus, experience with quoting, order management and billing
• Excellent communication skills, both written and verbal, and strong customer service approach
• Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
• Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc. ), and Salesforce
• Ability to build strong cross-functional relationships and work collaboratively
• Proactive, problem-solving attitude and ability to think outside the box.
• Adapts quickly to changes in a dynamic organizational structure and business processes
• Ability to work independently and a strong team player

Work Location

This role is based out of any of our offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Strategy Associate

Location: Jacksonville, FL

Reports To: Sr. Consultant

Salary Range: $104,000 - $134,000 Annually

Position Summary 

As the Strategy Associate at IEM, you will play a supporting role in shaping and executing the strategic initiatives of the organization. This position reports to the Strategy Consultant under the Chief of Staff and involves working on projects tied to senior leadership to drive long-term value creation and enhance the company's competitive position in the power distribution and switchgear market.

Key Responsibilities 

• Work directly with Strategy Consultant to conduct market research and analysis on both the Commercial & Industrial (C&I) and Data Center markets with respect to IEM’s interests
• Track competitive intelligence and industry research to identify competitive trends, industry headwinds and tailwinds, product developments, and market sizing
• Track and report on industry news, analyst reports and relevant publications related to customers, competitors and the overall industry
• Assist in the creation of board materials, financial models, and ad hoc requests from the senior leadership team and Board of Directors
• Gather, monitor, and analyze business performance against established metrics, identifying areas for improvement and optimization
• Supports Strategy Consultant managing day to day operations and communications, especially preparation and facilitation of internal and external communications with employees, investors and the Board
• Assists in identifying, validating, and providing due diligence on M&A targets from competitors as well as opportunities for potential inorganic market expansion for IEM
• Performs other duties as required by supervisor

Qualifications 

• Bachelor's degree in Engineering, Business, Finance, or related field
• 2+ years of experience in management consulting, investment banking, corporate strategy, operations or similar role where structuring ambiguous problems, using data to tackle those problems, and communicating the results to executives were key
• Ability to conduct market research and synthesize insights to drive overall business thinking and strategy
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make strategic recommendations
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Strategy Associate

Location: San Francisco, CA

Reports To: Sr. Consultant

Salary Range: $104,000 - $134,000 Annually

Position Summary 

As the Strategy Associate at IEM, you will play a supporting role in shaping and executing the strategic initiatives of the organization. This position reports to the Strategy Consultant under the Chief of Staff and involves working on projects tied to senior leadership to drive long-term value creation and enhance the company's competitive position in the power distribution and switchgear market.

Key Responsibilities 

• Work directly with Strategy Consultant to conduct market research and analysis on both the Commercial & Industrial (C&I) and Data Center markets with respect to IEM’s interests
• Track competitive intelligence and industry research to identify competitive trends, industry headwinds and tailwinds, product developments, and market sizing
• Track and report on industry news, analyst reports and relevant publications related to customers, competitors and the overall industry
• Assist in the creation of board materials, financial models, and ad hoc requests from the senior leadership team and Board of Directors
• Gather, monitor, and analyze business performance against established metrics, identifying areas for improvement and optimization
• Supports Strategy Consultant managing day to day operations and communications, especially preparation and facilitation of internal and external communications with employees, investors and the Board
• Assists in identifying, validating, and providing due diligence on M&A targets from competitors as well as opportunities for potential inorganic market expansion for IEM
• Performs other duties as required by supervisor

Qualifications 

• Bachelor's degree in Engineering, Business, Finance, or related field
• 2+ years of experience in management consulting, investment banking, corporate strategy, operations or similar role where structuring ambiguous problems, using data to tackle those problems, and communicating the results to executives were key
• Ability to conduct market research and synthesize insights to drive overall business thinking and strategy
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make strategic recommendations
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Role Overview

As a Security Risk and Compliance Analyst you will play a hands-on role in maturing and operating Asana’s compliance and certification programme—specifically across controls maturity, policy governance, and audit execution. This role sits at the intersection of traditional GRC work and compliance engineering: you will help maintain our control frameworks and run our audit cycles, while also contributing to the automation initiatives that make our compliance programme scalable and repeatable.

This is an excellent opportunity for someone with early-career GRC experience who is excited to grow their technical skills and help shape how a high-growth SaaS company approaches compliance automation. You will partner closely with Security Engineering, Legal, Privacy, and R&D to ensure our controls are effective, our evidence pipelines are reliable, and our certifications—SOC 2, ISO 27001, and FedRAMP—are maintained with rigour.

This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. If you’re interviewing for this role, your recruiter will share more about the in-office requirements.

What You’ll Achieve

Controls Maturity & Certifications

• Support the maintenance and continuous improvement of Asana’s control framework, tracking control effectiveness across SOC 2, ISO 27001, FedRAMP Moderate, and other applicable standards.
• Proactively engage with a wide range of teams—including Engineering, IT, and People—to work through controls maturity activities, close existing gaps, and drive remediation efforts to completion with clear documentation of progress.
• Build strong working relationships across the business so that control owners feel supported and accountability is shared, not siloed within the compliance team.
• Contribute to controls maturity scoring and reporting, providing ongoing visibility into programme health for senior leadership.
• Support external compliance audits end-to-end: coordinating evidence requests, liaising with auditors, and tracking findings through to closure.

FedRAMP Continuous Monitoring

• Own the monthly FedRAMP ConMon package submission, ensuring it is accurate, complete, and delivered on time every month.
• Track and drive completion of all timebound FedRAMP requirements by working closely with Engineering, People, and other responsible teams.
• Maintain a clear calendar of FedRAMP deliverables and proactively flag risks to timelines, escalating where needed to ensure nothing slips.
• Serve as a day-to-day point of contact for FedRAMP-related queries from internal teams, helping them understand their obligations and what good looks like.

Evidence Collection & Automation

• Own evidence collection workflows within our GRC platform, ensuring controls are reliably mapped, evidence is current, and audit artefacts are ready year-round.
• Where possible, identify opportunities to automate repetitive evidence-gathering tasks—this is a nice-to-have rather than a core requirement, but curiosity and initiative here will be valued.
• Document evidence collection procedures so that processes are transparent, auditable, and maintainable by the broader team.

About You

• 3+ years of experience in Governance, Risk, and Compliance (GRC), information security, or a closely related field—internships and co-ops count.
• Foundational knowledge of security compliance frameworks such as SOC 2, ISO 27001, NIST CSF, or FedRAMP; you don’t need to be an expert in all of them.
• Comfortable engaging with a wide variety of teams—Engineering, People, IT, Legal—to explain compliance requirements, gather evidence, and build the relationships needed to close control gaps.
• Organised and deadline-driven: you can manage multiple workstreams, track time-sensitive obligations (like monthly FedRAMP submissions), and keep audit artefacts tidy without being reminded.
• A clear communicator who can translate compliance requirements into plain language for both technical and non-technical stakeholders.
• Exposure to compliance automation or evidence collection tooling (GRC platforms, scripting, API integrations) is a plus, but not essential—curiosity and a willingness to grow technically matter more.
• Curious about how modern SaaS engineering works—comfortable asking questions and learning the technical context behind a control.

At Asana, we’re committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply.

What We’ll Offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we’re committed to looking at market value, which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $130,000–$160,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. In addition to base salary, your compensation package may include equity and benefits. Speak with your Talent Acquisition Partner to learn more.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations.

About Asana

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune’s #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

#LI-Hybrid

About the Role

Truework, recently acquired by Checkr, provides access to crucial employment, income information and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

Senior RevOps Analyst

We are seeking a Senior Revenue Operations Analyst to join our Revenue Operations team, supporting the expansion of our mortgage vertical. Collaborating closely with Revenue and Product leadership, this role requires a strategic thinker who can analyze large data sets, extract meaningful insights, and make actionable recommendations to fuel growth in our Sales organization. The right candidate will not only be data-driven but also possess a deep understanding of business contexts to strategically influence channel and growth strategies.

The ideal candidate is someone who thrives on driving efficiency and delivering impactful results. You will play a crucial role in shaping our growth trajectory by identifying opportunities, defining strategies, and ensuring their successful execution. This role is pivotal in ensuring our sales organization runs smoothly and efficiently, supporting our high-value account teams in meeting their revenue goal

What you’ll do

• Strategy and Planning: Partner with Finance and Sales leadership on key planning processes including target, quota setting and territory planning 
• Process Optimization: Define and standardize reporting processes, monitor performance metrics, and forecast results for business reviews and strategic planning. Ensure scalable processes and systems are in place to support a growing mortgage sales team, including infrastructure and automation enhancements.
• Data Analysis and Reporting: Provide input to the development and delivery of sales reports and dashboards, offering insights and recommendations based on data analysis to support decision-making.
• Sales Forecasting: Manage and improve forecasting processes to ensure accurate and timely sales projection, facilitating effective resource allocation and planning.
• Cross-functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Finance, and Product to align strategies and optimize the organization's sales initiatives.
• Performance Monitoring: Track and analyze key performance metrics, offering insights and developing strategies to enhance sales effectiveness. Provide insights to optimize mortgage vertical performance by analyzing customer behavior, spending patterns, and identifying churn triggers. 

What you bring

• Bachelor’s degree in Business Administration, Economics, Engineering, or a related field
• 4+ years of experience in Revenue Operations and Strategy. Experience working directly with sales leadership 
• Proven track record of successful sales operations management and strategy implementation. Ability to prioritize tasks and thrive in a fast-paced environment, demonstrating a proactive approach to continuous improvement and efficiency.
• A strong sense of intellectual curiosity and a focus on scaling processes through automation and repeatable methods.
• Proficiency with Salesforce, basic SQL, data visualization tools, sales forecasting and prospecting tools 
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes
• Bonus: Experience working with cross-functional teams in a mortgage or financial services context.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1

The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As an Operations Analyst at MLB, you will fulfill that vision by supporting our customers, tracking and improving data quality, and leveraging data to deliver insights using play-by-play and Statcast tracking data. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports’ richest and most robust data at your fingertips.

The Operations Analyst, Baseball Data Platform will play a pivotal role in ensuring the accuracy, consistency, and reliability of data across various systems and processes. This role involves collaborating with cross-functional teams to implement and maintain data quality initiatives, as well as providing ongoing support to address data-related issues. The successful candidate will leverage previous experience in sports analytics to enhance the use and reliability of data in decisions across baseball while being open-minded about new data and technology. The candidate should be comfortable working in a fast-paced environment and comfortable balancing communications with multiple internal and external stakeholders. 

The position is based in either San Francisco or New York City with some travel expectations.

Responsibilities

• Flexibility for weekly support shifts during business hours, nights, and/or weekends to support MLB Club questions/needs and internal baseball technology incident response, including weekly night shifts until the end of MLB games each night (often 2am ET/11pm PT) during the season
• Triage complex, multi-faceted issues to identify root causes and mitigation steps
• Work proactively with stakeholders and teammates to identify preventative measures to limit issue impact and recurrence
• Analyze current operational processes and design streamlined, data-driven workflows to reduce manual effort and human error
• Act as a Subject Matter Expert (SME) on the Baseball Data Platform team, possessing the practical, end-to-end knowledge necessary to support most operational dependencies relied upon by both internal staff and external partners
• Pursue and prioritize potential data quality issues and support incidents both proactively and responsively
• Achieve comprehensive expertise in Baseball Data Platform tools. This includes knowing the who/what/why/how of users of our data
• Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership while training others to do so effectively
• Proactively monitor Major League, Minor League games, dashboards, and internal channels for reported data and technology issues while identifying potential gaps in visibility
• Collaborate with external data partners and internal teams within the technology group to identify and detect data quality and incident response trends and present findings to MLB leadership and Club/Vendor personnel
• Collaborate with developers and data engineers to gather requirements for and rigorously test new operational tools (e.g., custom dashboards, mobile scouting applications) before their wider deployment
• Maintain day-to-day relationships with baseball data partners and coordinate execution of legal agreements, data permissions, and ad hoc requests

Qualifications & Skills

• 2-3 years of experience with data related to baseball, and/or in technical support/operations roles
• A track record of the ability to problem solve complex issues, with outstanding critical thinking skills, from initial identification through implementation of preventative measures
• Proven experience communicating professionally in a customer support role with technical and non-technical users
• Flexibility to work scheduled night, weekend, and holiday support shifts, especially during baseball season
• Extremely organized and ability to balance multiple priorities at once in a fast-paced environment
• An understanding of how MLB Clubs and partners use baseball data in daily operations or related experience is preferred
• Proactive communicator with internal and external stakeholders with the goal of anticipating what the stakeholders need
• Highly collaborative in nature and team-oriented
• Self-motivated, with high standards and a drive towards continuous improvement
• Familiarity with any of the following is preferred, but not required: baseball tracking systems, APIs, contracts, SQL, Python, R
• Ability and desire to travel up to 15% for baseball events and team meetings
• A love of baseball

Salary Range: $70,000 - $90,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

• Competitive Benefits Package
• Company Contributed 401K Plan
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

About the Role

PagerDuty is seeking a Director of Pricing & Monetization to own the strategy and execution of how we package, price, and monetize our Operations Cloud platform.  This role sits within our Product Development organization and reports to the VP of Product Strategy & Growth.

This is a product-first role. You'll bring the same rigor to pricing that a great PM brings to a product: deep customer empathy, structured experimentation, clear feature tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Sales, Finance, and Marketing, ensuring pricing strategy translates into field execution and commercial results. This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on deal desk, discounting, and promotions in real-time. 

The ideal candidate has operated at the intersection of product management and monetization in a later-stage B2B SaaS environment. You've owned packaging decisions end-to-end, built monetization infrastructure, and have the credibility to influence both product roadmaps and sales motions.

What You'll Own

Product & Monetization

• Define and evolve PagerDuty's packaging architecture — tiers, feature placement, usage-based levers, and entitlement frameworks — in partnership with Product and Engineering
• Build and maintain a monetization review process so product teams bring pricing strategy into roadmap decisions early, not as an afterthought
• Lead SKU design and experimentation: develop frameworks for how we create, test, and iterate on packaging changes quickly and safely
• Own the monetization platform roadmap — usage tracking, entitlement flexibility, SKU experimentation velocity — in partnership with Engineering and Revenue Systems
• This person is the cross-functional decision-maker across product, design, and engineering for what we build (including feature frameworks, entitlements, and metering) for how we take products to market. Owning the full lifecycle across plan to execution and operations
• Provide pricing and packaging leadership to other product teams across the portfolio

Go-to-Market Execution

• Operationalize pricing for the field: discount governance, approval workflows, customer-facing messaging, and enablement materials
• Lead packaging migration execution as we transition legacy customers to our modern Operations Cloud plans — including cohort strategy, field playbooks, and customer communication
• This person is expected to be a cross-functional decision-maker for GTM, Technology, and Revenue Operations teams

Feedback, Analysis, and Planning

• Track and report on pricing initiative performance — win rates, discounting patterns, migration progress, ARR impact by segment
• Build or leverage financial modeling capabilities (in partnership with Finance) to evaluate pricing scenarios and segment-level impact
• Get in front of customers regularly to pressure-test pricing assumptions and surface friction points

What You'll Build

This role inherits and grows an existing pricing and monetization foundation that includes:

• Billing & quoting infrastructure — core systems supporting deal execution and revenue operations, with opportunity to improve velocity and flexibility in partnership with Engineering and Revenue Systems
• Pricing calculators and field tools — internal tools used by the field to size and quote deals, currently in active development
• Discount approval workflows — existing governance structure for deal-level pricing decisions
• SKU architecture — a portfolio of plans spanning our legacy and modern Operations Cloud offerings, currently mid-migration
• Partner with executive leadership to align pricing strategy with company-level ARR and growth targets

The opportunity is to modernize this foundation so pricing decisions and actions happen faster, and go-to-market teams have tools they trust and actively use.

You'll lead and grow an existing small team:

• Pricing Analyst — supporting financial modeling and plan analysis
• Pricing Manager — focused on SKU migrations and pricing execution
• Technical PM / Monetization Ops — scaling infrastructure work
  
  

Your job is to elevate this team from execution support to a strategic pricing function that product and sales teams actively seek out.  We're looking for people who have...

Basic Qualifications

• 10+ years in B2B SaaS in roles spanning product management, pricing strategy, and/or monetization
• Demonstrated experience owning packaging architecture and feature tiering decisions — not just supporting them
• Track record of running pricing experiments and measuring commercial impact
• Strong cross-functional credibility with Sales, Finance, Product, and Go-To-Market leadership
• Experience managing pricing change in the field — migrations, repackaging, new monetization models — with the communication skills to bring stakeholders along
• Ability to mentor and grow other pricing and product roles
  
  

Preferred Qualifications

• Experience at a company during transition to usage-based or consumption pricing
• Familiarity with monetization infrastructure (entitlements, billing systems, SKU tooling)
• Familiarity with B2B SaaS deal structures, discount governance, and revenue recognition considerations
• Has led or contributed to pricing strategy at a company scaling toward $1B+ ARR
  
  

What Success Looks Like

3 months

• Deep understanding of current SKU architecture, billing systems, and field pricing dynamics
• Relationships established with Sales Strategy, Deal Desk, Finance, and key Product leaders
• Monetization review process proposed — ensuring product teams bring pricing decisions forward early
  
  

6 months

• 1–2 packaging experiments launched and instrumented (e.g., new tier, usage-based pilot, feature unbundling)
• Go-to-market and customer-facing pricing tools meaningfully improved — measurable increase in field confidence and usage
• Discount governance strengthened — clear ownership and sign-off process for deal-level exceptions
• SKU creation process improved — clear ownership, documented process, and faster turnaround
  
  

12 months

• Measurable ARR impact: improved win rates on Operations Cloud, reduced discounting frequency, or accelerated legacy SKU migration progress
• Monetization infrastructure roadmap in flight — billing and quoting systems have a credible modernization path
• Entitlement flexibility improved — product teams can run pricing experiments with greater speed and independence
• Pricing function is seen as a strategic partner across Product, Sales, and Finance
• Team is performing with high agency and developing toward expanded scope

The base salary range for this position is 180,000 - 303,600 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

 **This role is expected to come into our San Francisco office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!**

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

We want people who are passionate, high performing team players who can take new challenges and go the extra mile.

The Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed and that our financial results are properly accounted for. We provide financial analysis to determine key operational decisions within a rapidly growing organization. We only hire the best to these teams, and your work will have a huge impact on the future success of this rapidly growing company.

We are seeking a high-caliber finance professional to serve as a key architect of our corporate financial strategy. This role requires a unique blend of technical modeling mastery and strategic foresight, as you will directly own the company’s cash forecasting, equity dilution models, and long-range planning integration. The ideal candidate is a "three-statement expert" who thrives in a high-growth, fluid environment and possesses the analytical rigor to manage complex balance sheet and liquidity workstreams. You must be a proactive problem-solver, capable of translating intricate financial data into clear, actionable insights. Beyond maintaining the status quo, you will be a champion for scaling our FP&A processes and leveraging tools like Adaptive Insights to enhance the sophistication of our global finance function.

What You’ll Be Doing:

• Own the cash forecast during each monthly forecast cycle, including the annual planning cycle
• Maintain and evolve the WASO (Weighted Average Shares Outstanding) and EPS (Earnings per Share) model, including equity roll-forward schedules and dilution forecasting 
• Architect and update the Balance Sheet forecast, proactively monitoring leverage ratios and capital structure health
• Analyze interest expense trends and the impact of debt instruments on the overall P&L and cash position.
• Manage the Long-Range Planning (LRP) model, translating multi-year strategic initiatives into a cohesive financial outlook for various scenario analyses
• Act as the primary FP&A lead for Treasury support, providing data-driven insights for debt servicing, interest expense forecasting, and overall cash management.
• Support development of integrated modeling for CapEx and equipment lease forecasts in close collaboration with the COGS and Operations teams 
• Drive accountability for cash performance metrics, specifically owning the tracking and reporting of Adjusted FCF, Unlevered FCF, and Cash Generated metrics.
• Drive end-of-quarter Cash Flow analysis with Accounts Payable and Accounting to ensure accuracy, control over final pay runs, and weekly liquidity management. 
• Provide monthly, quarterly, and annual support for internal reporting and external earnings requirements related to equity, debt, and cash flow movements.
• Support the advancement of FP&A processes, Adaptive Insights planning system and related IT tools, and financial modeling to enhance the overall finance function
• Work closely with the accounting team to ensure timely and accurate financial closes on a monthly basis
• Prepare presentations and key reporting to the Board of Directors and Executive Team
• Develop business cases and analysis to inform and support business and financial decisions
• Collaborate cross functionally to understand the financial impact of, and help prioritize, new business initiatives and investments

What We’ll Expect From You:

• Strong analytical, financial modeling, and problem-solving skills with the ability to quickly grasp and apply analytical concepts
• 2-3 years of investment banking experience (Tier 1 banks preferred)
• Foundational knowledge of GAAP, specifically as it relates to Cash Flow Statement classification
• Demonstrated ability to consistently work within fixed timeframes and meet deadlines
• Proactive communicator with excellent verbal and written skills
• Maintain the highest standards of accuracy and precision; detail-oriented, highly-organized and resourceful
• Must have strong work ethic, team mentality, positive attitude, be highly-driven, self-motivated, have excellent business partnering skills and demonstrate internal stakeholder orientation
• Passion for technology and genuine desire to make meaningful contributions on a team with big aspirations
• Proactive, self-directed operator who demonstrates strong ownership mindset; comfortable working autonomously to drive initiatives and deliver results.
• Proficiency in Google Sheets and Microsoft Excel
• Bachelor’s degree required
• Final candidates will be required to complete a case study analysis during the final rounds.

Nice to have:

• Proficiency in, or an aptitude to learn, Adaptive Insights including building models and reports
• Experience in financial forecasting, planning and analysis and operational budget management, preferably in a business partner facing role
• Experience in other tools/programming languages (Looker, SQL, VBA, Netsuite, Oracle, etc.)
• MBA is a plus

Compensation Range: 

• $93,000 - $140,000

*This is a remote role

JR: 2026-7580

#LI-Remote

We are seeking a Global Lease Sr. Analyst that is strategic and detail oriented to oversee the leasing lifecycle of infrastructure equipment across our global cloud platform. The ideal candidate will have experience managing and leasing data center equipment, expertise in negotiating with vendors along with deep knowledge of underlying financial and operational processes.

What You’ll Do:

• Develop and execute leasing strategies aligned with infrastructure growth planLead the end-to-end equipment leasing program and strategy, including the decision framework for buy vs. lease and the selection of third-party capital partners.
• Act as the main contact for financing partners, track financing terms across lenders (rates, fees, covenants), support negotiations for new leases and refinancing, compare financing options and recommend the lowest-cost structure.
• Manage all facets of the lease portfolio, including maintaining a centralized register, tracking key financial terms (principal, interest, payment schedules, maturity), and monitoring for variances and refinancing needs.
• Coordinate and liaise equipment needs / orders between the Infrastructure, Engineering, Procurement teams and the appropriate capital partner throughout the procurement process.
• Coordinate the operational execution of new leases, including required documentation, timing, validating lease contracts against vendor invoices and funding with financing partners and internal teams.
• Provide financial forecasting support including producing monthly/quarterly lease schedules, forward-looking cash flow projections, delivering structured inputs for budgeting and long-range planning and ad-hoc analysis.
• Establish and maintain processes, including standard templates for tracking and creating clear workflows for new lease intake, contract approval, payment tracking, and handoff to accounting teams.
• Serve as the primary liaison and escalation point for all internal and external program stakeholders, including financing partners, Infrastructure, Legal, and Accounting teams.

What You’ll Add to DigitalOcean: 

• Bachelor's degree in a business, technical, or analytical field (e.g., Business Administration or Economics).
• Experience in financial modeling and forecasting and familiarity with accounting and finance concepts, such as cash flow management.
• Proven experience managing and leasing data center equipment, demonstrating deep knowledge of underlying financial and operational processes.
• Strong organizational, negotiation, and analytical skills to manage a large portfolio of leases, track detailed financial terms, and support lender negotiations.
• Strong communication skills and ability to communicate effectively with capital partners, senior leadership and other program stakeholders.
• We recognize that talent comes in many forms. If you’re excited about this role but your past experience doesn’t align perfectly with every qualifications listed, we still encourage you to apply. You may be just the right candidate for this or other roles.

Compensation Range: 

• $93,600.00 - $125,000.00

*This is a remote role

JR: 2026-7691

#LI-Remote

About the Role:  Planet is seeking an experienced HR Business Systems Analyst. In this role, you’ll partner with cross-functional stakeholders to streamline processes, automate workflows, and improve system performance across core business applications.  You’ll manage configurations, assist enhancements, support new implementations, and ensure that integrations between HRIS and any relevant systems run seamlessly. Working closely with other BSAs and technical teams, you’ll help prioritize initiatives, refine requirements, and ensure smooth testing and deployment through agile delivery cycles

Impact You’ll Own:

• Serve as a functional and technical support partner for HR  and Legal systems.
• Support day-to-day operations including system configuration changes, data integrity and governance, system updates, and account administration.
• Collaborate with HRIS and IT teams to maintain data integrity between the HRIS, and other connected platforms.
• Lead or contribute to system enhancement projects and assist in larger cross-functional initiatives.
• Support new system implementations or integrations within the HR and Legal application landscape.
• Partner with stakeholders to identify process gaps, gather requirements, and propose scalable, system-based solutions.
• Perform data analysis, reporting, and auditing to ensure accuracy and compliance across systems.
• Develop and maintain system documentation, SOPs, and training materials for business users.
• Support system testing, user acceptance testing (UAT), and deployment activities.

What You Bring: 

• Bachelor’s degree in Information Systems, Business Administration, HR, or related field (or equivalent experience).
• 5 years of experience as a Business Systems Analyst or HRIS Analyst supporting HR, or Legal applications.
• Familiarity with HR processes (HCM and Compensation) and experience partnering with HRIS teams.
• Experience supporting or implementing Legal systems (e.g., Contract Lifecycle Management or eSignature platforms) preferred.
• Proven ability to analyze business requirements, perform fit-gap analysis, and translate them into functional solutions.
• Advanced Excel/Google Sheets skills for data analysis, validation, and reporting.
• Detail-oriented with strong organizational, analytical, and troubleshooting skills.
• Excellent communication skills with the ability to work effectively across technical and non-technical teams.
• Proactive, customer-focused mindset with a passion for continuous improvement and operational excellence.

What Makes You Stand Out: 

• Ability to thrive in a high-growth environment
• Positive, get-it-done attitude and agile approach to problem solving

HYBRID: This is a full-time, hybrid role which will require you to work from our San Francisco office 3 days per week.

Application Deadline:

July 27, 2026 by 11:59p / 23:59 CET (Central European Time)

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off 
• 16 Weeks of Paid Parental Leave
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Commuter Benefits (if local to an office)
• Volunteering Paid Time Off

Compensation:

The US base salary range for this full-time position at the commencement of employment is listed below.  Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location.  The range displays our typical hiring range for new hire salaries in US locations only.  Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Compliance is critical to Klaviyo’s success. Our mission is to provide a reliable sending platform for customers by serving as an integral part of Klaviyo’s abuse prevention, detection, and response ecosystem. We balance risk mitigation with customer experience through proactive abuse detection and policy adherence with an educational mindset. The Compliance Operations Analyst plays a key role in reducing risk of abuse on the Klaviyo platform while enabling an optimal customer experience.

In this role, you’ll monitor and investigate compliance operations and abuse issues, partner with industry players and vendors, and work cross-functionally with R&D, Deliverability, and Customer teams to improve long-term outcomes across Klaviyo’s sending footprint.

Ideal candidates are deeply curious, data-driven, and excited to contribute to systems that scale. You thrive in ambiguous environments and know how to balance short-term incident response with long-term process improvement.

How You'll Make a Difference:

Monitoring & Incident Response

• Monitor anti-abuse signals, logs, and alerts to identify likely abuse and separate it from normal behavior; recommend mitigations within established guardrails.
• Investigate and address compliance and deliverability-impacting abuse events, engaging and escalating for timely response and mitigation.
• Perform customer-impacting incident triage to determine scope, urgency, and potential impact; document timelines, key facts, and execute assigned tasks with high follow-through.
• Generate and review reporting related to threat alerts and user log behavior (e.g., unwanted mail rate, time to detection, response time).

Systems & Signal Ownership

• Monitor the health of assigned signals (noise levels, failure modes) and raise issues when behavior deviates from expectations.
• Partner with Engineering and Security to test and implement signal tuning; develop in-depth knowledge of Klaviyo’s sending infrastructure and compliance policies.

Process & Operational Improvement

• Follow standard compliance workflows reliably; flag recurring pain points, failure modes, and opportunities for incremental improvement (e.g., playbook updates, dashboard filters, macro refinements).
• Enhance techniques, workflows, and tools to drive compliance team operations and support strategic growth.
• Contribute to cross-functional projects and initiatives, representing the operational voice of compliance in incident response and program design.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Cross-Functional Collaboration & Ecosystem Engagement

• Collaborate with R&D, Deliverability, Security, Customer Success, Support, and Sales; share clear summaries, route work to the right partners, and keep stakeholders informed.
• Coordinate with external vendors (e.g., Sift, aggregators, inbox providers) on day-to-day issues using established channels; document outcomes and surface recurring patterns to senior owners.
• Represent Klaviyo in the anti-abuse community by participating in conferences, forums, and mailing lists (e.g., M3AAWG).
• Stay current on industry trends and emerging threats; bring insights back to influence Klaviyo’s infrastructure strategy.

Knowledge Sharing & Team Contribution

• Write clear case notes, runbook steps, and dashboard annotations; contribute to internal guides and training content.
• Share observations from alerts and incidents with Specialists and peers; participate actively in team reviews and standups.
• Drive knowledge-sharing through documentation, cross-functional training, and thought leadership (e.g., blogs, whitepapers, internal guides).

Who You Are

• Thoughtful communicator—skilled at explaining technical processes clearly in both written and verbal channels, including to non-technical audiences.
• Self-motivated and curious—eager to dive deep into data and infrastructure to understand and solve root causes.
• Calm under pressure—with a track record of navigating fast-paced, ambiguous environments with changing priorities.
• Structured problem-solver—known for technical investigation skills and a logical approach to triage and resolution.
• Process-oriented—constantly thinking about how to improve, automate, or streamline repetitive work.
• Collaborative by nature—thriving on cross-functional partnerships and comfortable engaging directly with customers, internal stakeholders, and technical vendors.
• Growth-oriented—actively seeks feedback, practices new tools and techniques, and applies lessons learned to subsequent work.

Required

• 3+ years in a technical SaaS company, anti-abuse, trust & safety, or compliance operations role—preferably at an ESP or high-volume marketing communications provider.
• Data analysis proficiency—comfortable working with infrastructure-level and behavioral data (e.g., unwanted mail rates, time-to-detection, log behavior); able to pull and review dashboards, spot anomalies, and summarize findings into clear observations and recommendations. SQL or equivalent query experience is strongly preferred.
• AI fluency—understands how AI and automation are used in detection systems and operational workflows; comfortable using approved AI tools (e.g., LLMs, AI-assisted log analysis) to accelerate investigation, summarize incidents, or draft communications, while maintaining human judgment in the loop.
• Anti-abuse and fraud prevention tools—proven experience with platforms such as Sift, Stripe Radar, eHawk, or similar.
• Strong understanding of fraud and abuse landscapes, security protocols, and messaging compliance (email, SMS, privacy standards, and global regulations).
• Monitoring & alerting systems—familiarity with log analysis, signal monitoring, or SIEM-style tools (e.g., Splunk, Datadog, or equivalent); able to read and interpret system logs and alert outputs.
• Familiarity with APIs, email and text message marketing platforms, and e-commerce ecosystems.
• Proficiency with Google Workspace, Zendesk (or equivalent case management), Salesforce, and ticketing systems.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Bonus

• Presence or active participation in anti-abuse industry groups (M3AAWG, etc.).
• Experience with SMS/MMS technologies, technical writing, training, or web development.
• Python, pandas, or BI tool experience (e.g., Looker, Tableau) for deeper data analysis.
• Familiarity with workflow automation tools (e.g., Zapier, internal scripting) for building repeatable, scalable processes.

Compliance is critical to Klaviyo’s success. Our mission is to provide a reliable sending platform for customers by serving as an integral part of Klaviyo’s abuse prevention, detection, and response ecosystem. We balance risk mitigation with customer experience through proactive abuse detection and policy adherence with an educational mindset. The Compliance Operations Analyst plays a key role in reducing risk of abuse on the Klaviyo platform while enabling an optimal customer experience.

In this role, you’ll monitor and investigate compliance operations and abuse issues, partner with industry players and vendors, and work cross-functionally with R&D, Deliverability, and Customer teams to improve long-term outcomes across Klaviyo’s sending footprint.

Ideal candidates are deeply curious, data-driven, and excited to contribute to systems that scale. You thrive in ambiguous environments and know how to balance short-term incident response with long-term process improvement.

How You'll Make a Difference:

Monitoring & Incident Response

• Monitor anti-abuse signals, logs, and alerts to identify likely abuse and separate it from normal behavior; recommend mitigations within established guardrails.
• Investigate and address compliance and deliverability-impacting abuse events, engaging and escalating for timely response and mitigation.
• Perform customer-impacting incident triage to determine scope, urgency, and potential impact; document timelines, key facts, and execute assigned tasks with high follow-through.
• Generate and review reporting related to threat alerts and user log behavior (e.g., unwanted mail rate, time to detection, response time).

Systems & Signal Ownership

• Monitor the health of assigned signals (noise levels, failure modes) and raise issues when behavior deviates from expectations.
• Partner with Engineering and Security to test and implement signal tuning; develop in-depth knowledge of Klaviyo’s sending infrastructure and compliance policies.

Process & Operational Improvement

• Follow standard compliance workflows reliably; flag recurring pain points, failure modes, and opportunities for incremental improvement (e.g., playbook updates, dashboard filters, macro refinements).
• Enhance techniques, workflows, and tools to drive compliance team operations and support strategic growth.
• Contribute to cross-functional projects and initiatives, representing the operational voice of compliance in incident response and program design.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Cross-Functional Collaboration & Ecosystem Engagement

• Collaborate with R&D, Deliverability, Security, Customer Success, Support, and Sales; share clear summaries, route work to the right partners, and keep stakeholders informed.
• Coordinate with external vendors (e.g., Sift, aggregators, inbox providers) on day-to-day issues using established channels; document outcomes and surface recurring patterns to senior owners.
• Represent Klaviyo in the anti-abuse community by participating in conferences, forums, and mailing lists (e.g., M3AAWG).
• Stay current on industry trends and emerging threats; bring insights back to influence Klaviyo’s infrastructure strategy.

Knowledge Sharing & Team Contribution

• Write clear case notes, runbook steps, and dashboard annotations; contribute to internal guides and training content.
• Share observations from alerts and incidents with Specialists and peers; participate actively in team reviews and standups.
• Drive knowledge-sharing through documentation, cross-functional training, and thought leadership (e.g., blogs, whitepapers, internal guides).

Who You Are

• Thoughtful communicator—skilled at explaining technical processes clearly in both written and verbal channels, including to non-technical audiences.
• Self-motivated and curious—eager to dive deep into data and infrastructure to understand and solve root causes.
• Calm under pressure—with a track record of navigating fast-paced, ambiguous environments with changing priorities.
• Structured problem-solver—known for technical investigation skills and a logical approach to triage and resolution.
• Process-oriented—constantly thinking about how to improve, automate, or streamline repetitive work.
• Collaborative by nature—thriving on cross-functional partnerships and comfortable engaging directly with customers, internal stakeholders, and technical vendors.
• Growth-oriented—actively seeks feedback, practices new tools and techniques, and applies lessons learned to subsequent work.

Required

• 3+ years in a technical SaaS company, anti-abuse, trust & safety, or compliance operations role—preferably at an ESP or high-volume marketing communications provider.
• Data analysis proficiency—comfortable working with infrastructure-level and behavioral data (e.g., unwanted mail rates, time-to-detection, log behavior); able to pull and review dashboards, spot anomalies, and summarize findings into clear observations and recommendations. SQL or equivalent query experience is strongly preferred.
• AI fluency—understands how AI and automation are used in detection systems and operational workflows; comfortable using approved AI tools (e.g., LLMs, AI-assisted log analysis) to accelerate investigation, summarize incidents, or draft communications, while maintaining human judgment in the loop.
• Anti-abuse and fraud prevention tools—proven experience with platforms such as Sift, Stripe Radar, eHawk, or similar.
• Strong understanding of fraud and abuse landscapes, security protocols, and messaging compliance (email, SMS, privacy standards, and global regulations).
• Monitoring & alerting systems—familiarity with log analysis, signal monitoring, or SIEM-style tools (e.g., Splunk, Datadog, or equivalent); able to read and interpret system logs and alert outputs.
• Familiarity with APIs, email and text message marketing platforms, and e-commerce ecosystems.
• Proficiency with Google Workspace, Zendesk (or equivalent case management), Salesforce, and ticketing systems.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Bonus

• Presence or active participation in anti-abuse industry groups (M3AAWG, etc.).
• Experience with SMS/MMS technologies, technical writing, training, or web development.
• Python, pandas, or BI tool experience (e.g., Looker, Tableau) for deeper data analysis.
• Familiarity with workflow automation tools (e.g., Zapier, internal scripting) for building repeatable, scalable processes.

Compliance is critical to Klaviyo’s success. Our mission is to provide a reliable sending platform for customers by serving as an integral part of Klaviyo’s abuse prevention, detection, and response ecosystem. We balance risk mitigation with customer experience through proactive abuse detection and policy adherence with an educational mindset. The Compliance Operations Analyst plays a key role in reducing risk of abuse on the Klaviyo platform while enabling an optimal customer experience.

In this role, you’ll monitor and investigate compliance operations and abuse issues, partner with industry players and vendors, and work cross-functionally with R&D, Deliverability, and Customer teams to improve long-term outcomes across Klaviyo’s sending footprint.

Ideal candidates are deeply curious, data-driven, and excited to contribute to systems that scale. You thrive in ambiguous environments and know how to balance short-term incident response with long-term process improvement.

How You'll Make a Difference:

Monitoring & Incident Response

• Monitor anti-abuse signals, logs, and alerts to identify likely abuse and separate it from normal behavior; recommend mitigations within established guardrails.
• Investigate and address compliance and deliverability-impacting abuse events, engaging and escalating for timely response and mitigation.
• Perform customer-impacting incident triage to determine scope, urgency, and potential impact; document timelines, key facts, and execute assigned tasks with high follow-through.
• Generate and review reporting related to threat alerts and user log behavior (e.g., unwanted mail rate, time to detection, response time).

Systems & Signal Ownership

• Monitor the health of assigned signals (noise levels, failure modes) and raise issues when behavior deviates from expectations.
• Partner with Engineering and Security to test and implement signal tuning; develop in-depth knowledge of Klaviyo’s sending infrastructure and compliance policies.

Process & Operational Improvement

• Follow standard compliance workflows reliably; flag recurring pain points, failure modes, and opportunities for incremental improvement (e.g., playbook updates, dashboard filters, macro refinements).
• Enhance techniques, workflows, and tools to drive compliance team operations and support strategic growth.
• Contribute to cross-functional projects and initiatives, representing the operational voice of compliance in incident response and program design.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Cross-Functional Collaboration & Ecosystem Engagement

• Collaborate with R&D, Deliverability, Security, Customer Success, Support, and Sales; share clear summaries, route work to the right partners, and keep stakeholders informed.
• Coordinate with external vendors (e.g., Sift, aggregators, inbox providers) on day-to-day issues using established channels; document outcomes and surface recurring patterns to senior owners.
• Represent Klaviyo in the anti-abuse community by participating in conferences, forums, and mailing lists (e.g., M3AAWG).
• Stay current on industry trends and emerging threats; bring insights back to influence Klaviyo’s infrastructure strategy.

Knowledge Sharing & Team Contribution

• Write clear case notes, runbook steps, and dashboard annotations; contribute to internal guides and training content.
• Share observations from alerts and incidents with Specialists and peers; participate actively in team reviews and standups.
• Drive knowledge-sharing through documentation, cross-functional training, and thought leadership (e.g., blogs, whitepapers, internal guides).

Who You Are

• Thoughtful communicator—skilled at explaining technical processes clearly in both written and verbal channels, including to non-technical audiences.
• Self-motivated and curious—eager to dive deep into data and infrastructure to understand and solve root causes.
• Calm under pressure—with a track record of navigating fast-paced, ambiguous environments with changing priorities.
• Structured problem-solver—known for technical investigation skills and a logical approach to triage and resolution.
• Process-oriented—constantly thinking about how to improve, automate, or streamline repetitive work.
• Collaborative by nature—thriving on cross-functional partnerships and comfortable engaging directly with customers, internal stakeholders, and technical vendors.
• Growth-oriented—actively seeks feedback, practices new tools and techniques, and applies lessons learned to subsequent work.

Required

• 3+ years in a technical SaaS company, anti-abuse, trust & safety, or compliance operations role—preferably at an ESP or high-volume marketing communications provider.
• Data analysis proficiency—comfortable working with infrastructure-level and behavioral data (e.g., unwanted mail rates, time-to-detection, log behavior); able to pull and review dashboards, spot anomalies, and summarize findings into clear observations and recommendations. SQL or equivalent query experience is strongly preferred.
• AI fluency—understands how AI and automation are used in detection systems and operational workflows; comfortable using approved AI tools (e.g., LLMs, AI-assisted log analysis) to accelerate investigation, summarize incidents, or draft communications, while maintaining human judgment in the loop.
• Anti-abuse and fraud prevention tools—proven experience with platforms such as Sift, Stripe Radar, eHawk, or similar.
• Strong understanding of fraud and abuse landscapes, security protocols, and messaging compliance (email, SMS, privacy standards, and global regulations).
• Monitoring & alerting systems—familiarity with log analysis, signal monitoring, or SIEM-style tools (e.g., Splunk, Datadog, or equivalent); able to read and interpret system logs and alert outputs.
• Familiarity with APIs, email and text message marketing platforms, and e-commerce ecosystems.
• Proficiency with Google Workspace, Zendesk (or equivalent case management), Salesforce, and ticketing systems.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Bonus

• Presence or active participation in anti-abuse industry groups (M3AAWG, etc.).
• Experience with SMS/MMS technologies, technical writing, training, or web development.
• Python, pandas, or BI tool experience (e.g., Looker, Tableau) for deeper data analysis.
• Familiarity with workflow automation tools (e.g., Zapier, internal scripting) for building repeatable, scalable processes.

The Mission

Panther is building the future of SOC automation through AI agents that fundamentally change how security teams operate. Our vision is to enable SOC teams to cover 5-10x more data without proportionally scaling headcount by automating the most time-intensive analyst work: alert triage, analysis, and risk validation. We're building intelligent agents that leverage our data pipeline and alerting capabilities to create a SOC team extension that gets smarter over time through collective intelligence.

The Team + Role

You'll build and lead Panther’s agentic team focused on AI-powered SOC analyst solutions that sit at the intersection of security and cutting-edge ML engineering. This is a customer-centric product engineering leadership role where you'll own the execution of our product roadmap, be the bridge between Engineering and Product Management, and you’ll build and lead the team through change alongside our customers, the industry and within the security domain. We're building autonomous security capabilities for alert triage, interactive chat, detection code generation, and text-to-search, all deeply integrated with Panther's ingestion pipeline. This role is ideal for a leader who combines strong people management skills and B2B product engineering experience within the security domain; SOC automation and XDR.

What You'll Need

• Leadership & People Management:
  • 5+ years of people management experience leading product engineering teams
  • Proven track record of hiring, developing, and retaining high-performing engineers
  • Experience managing cross-disciplinary teams and owning all aspects of people leadership
  • Strong partnership skills with recruiting teams to scale headcount effectively

• Business & Product Acumen:
  • Experience working in product-sales environments with direct customer exposure
  • Experience operating in ambiguous environments and making strategic decisions with incomplete information
  • Track record of owning the partnership between Product, Design and Engineering to define vision and roadmap
  • Experience owning user-facing product features from conception to delivery

• Technical Foundation:
  • Experience scaling a team focused on building agentic products and driving ai lead outcomes.
  • Technical depth to participate in architecture discussions and unblock teams on complex design decisions
  • AWS experience preferred (serverless architectures, cloud infrastructure)
  • Cybersecurity background is a nice-to-have but not required
  • Familiarity with modern engineering stacks (Golang, React, TypeScript, GraphQL) helpful

• Mindset:
  • Customer-obsessed: You understand that your team's integrations are the first experience customers have with Panther
  • Owner mentality: You take responsibility for outcomes, not just outputs
  • Team-focused: You prioritize team health, growth, and sustainability alongside delivery

What You'll Do

• • Lead and grow Panther's AI team — hire, develop, and retain engineers working at the intersection of security and AI, building the capabilities that will define Panther's next chapter as a mature AI SOC platform.
  • Own the AI team's delivery — drive execution of the roadmap across autonomous alert triage, interactive chat, detection code generation, and text-to-search, balancing velocity with technical quality.
  • Build Panther's SOAR capabilities using AI infrastructure — lead the team in developing a next-generation Security Orchestration, Automation, and Response solution that leverages Panther's AI infrastructure, MCP integrations, and AI policy framework to automate analyst workflows at scale.
  • Shape the AI SOC platform strategy — partner with Product and the Director of Engineering to define and evolve the roadmap across critical verticals: agentic triage, MCP-powered integrations, AI policies, and collective intelligence.
  • Drive technical direction without coding — participate actively in architecture discussions, challenge design decisions, unblock the team on complex problems, and raise the bar on how we build agentic systems, LLM pipelines, and security automation.
  • Operate with a security-first mindset — collaborate with the broader engineering org on reliability, on-call health, and security practices, ensuring AI features meet the trust and compliance standards Panther's customers expect.
  • Contribute to engineering-wide leadership — participate in hiring loops, share learnings across teams, and help shape how Panther builds and scales its engineering organization as we grow.

We believe in transparency throughout our process — including how we approach AI.

We recognize that AI tools can enhance productivity and support high-quality work. Candidates are welcome to use AI tools for assistance when preparing application materials and completing take-home assignments. If AI use is not permitted for a specific assessment, we will indicate that clearly in the instructions. During live interviews, we ask that candidates not use AI tools to generate or supply real-time answers. This includes reading from AI-generated responses or prompts during conversational, behavioral, or technical discussions. These conversations are designed to understand your individual thinking process, problem-solving approach, and ability to communicate your ideas.

We also use AI tools to support our recruiting processes; hiring decisions are made by our team, not AI.

Reasonable Accommodations
We are committed to providing equal opportunity to all candidates. If you require the use of an AI-based tool or any other assistive technology as a reasonable accommodation for a disability or medical condition, please notify us prior to your interview. We will engage in an interactive process to determine what arrangements are appropriate for your situation. Accommodation requests are handled individually and in accordance with applicable law.

About Panther

Panther makes security teams smarter and faster than attackers.

We're building the AI SOC platform that modern security teams need. Our Detection-as-Code approach, cloud-native architecture, and powerful security data lake help teams detect and respond to threats at scale. Security teams at leading companies use Panther to protect their organizations without the overhead and costs of legacy SIEM solutions.

Founded by security practitioners who lived the pain of protecting large organizations, we've raised $140M from Coatue, Lightspeed, ICONIQ Growth, Snowflake Ventures, and others. We're a global, remote-first company serving customers worldwide.

Our culture is built on flexibility, transparency, and collaboration. We operate by three core values: Create Customer Love, Be an Owner, and Take Care of the Team. We believe diverse perspectives make us better, and that building great security technology should also mean building a rewarding place to work.

The Perks

• Competitive equity in a well-established cybersecurity company
• Unlimited PTO with a 15-day minimum, plus local federal holidays
• Latest tech equipment and budget for your personalized setup
• Comprehensive health and benefits coverage
• Remote-first culture built for distributed teams

Panther Labs is an Equal Opportunity Employer. The Company prohibits discrimination and harassment on the basis of: race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding), gender, gender identity, gender expression, sexual orientation, marital status, age, religious creed, physical disability, mental disability, genetic information, military or veteran status, or any other status protected by law. All employment decisions are decided on the basis of qualifications, merit, and business need.

The annual cash compensation target: $180,000-$250,000 depending on experience

About the UX research team

UX research at Anthropic is a small team with outsized leverage. We work across products used by millions of people—and on interactions that don't have established conventions yet.

We inform critical decisions through rigorous research, with stakeholders who eagerly incorporate findings into their work. Research has a seat at the table for product strategy, and we partner closely with design, product, and engineering. We combine qualitative and quantitative methods to understand user needs in a space that's evolving faster than anyone can track.

We move fast, favor impact over polish, and increasingly build our own tools—often with AI doing the heavy lifting—to do research at the speed this environment demands.

About this role

This is a senior individual-contributor role. You'll own research for a complex, fast-moving product area where the surface is expanding quickly and the most important user questions haven't been articulated yet, let alone answered.

You won't work from a fixed research roadmap. You'll prioritize constantly—making clear, well-informed bets about what to learn next, executing on them fast, and pivoting the moment the picture changes. Our product teams are deeply technical and move on instinct; your job is to make that instinct better-calibrated without slowing it down.

Roles here are fluid. On any given week you might be the researcher, the analyst, the one framing the next product bet, or the one building a prototype because that's the fastest way to find out.

Where this role lands depends on team needs and your strengths—we'll figure that out together.

Responsibilities

• Set the research agenda for a product area where the strategic questions are still fuzzy. Define what we need to learn, in what order, and why—then go learn it. Don't wait to be asked
• Design and run mixed-methods research at whatever fidelity the moment calls for. Some of it will be careful, foundational work the team references for a year. Some of it will be a finding you ship the same day the question came up
• Keep product teams close to users in a rigorous way—building the channels, cadence, and evidence base that make user reality hard to ignore
• Get hands-on with product data. Pull your own samples, build your own dashboards, instrument what's missing
• Prototype when prototyping is the fastest path to an answer—a research tool, a survey pipeline, a scrappy version of a feature to put in front of users
• Deeply leverage AI in how you work—using Claude to make yourself dramatically more efficient at analysis, synthesis, tooling, and everything in between
• Use what you study. Dogfood our products hard enough to develop your own informed opinions, and bring that texture into your research
• Anticipate where the product is heading before anyone asks. Show up with the user understanding the team is about to need
• Turn what you learn into recommendations confident enough to redirect a roadmap—including recommending we kill something that isn't working
• Build durable understanding, not just findings. The goal is that PMs, designers, and engineers internalize the user mental model well enough to make good calls when you're not in the room
• Develop new research methods when the existing playbook doesn't fit—particularly methods that use AI to do things that weren't possible before

Qualifications

• Industry UX research experience, including ownership of research strategy for a product or product area
• Track record of research that shifted product direction at the strategy level, not just the feature level
• Deep mixed-methods expertise—qualitative and quantitative
• Enough data fluency to use Claude to work directly with our data warehouse—pulling your own samples, writing your own queries, running your own analyses
• Demonstrated technical range: you've built research tooling, prototyped, scripted analyses, or otherwise shown you can keep up with very technical teams without translation overhead
• Advanced, hands-on use of AI in your own research workflow—you're already taking full advantage of its capabilities to enhance how you work
• Experience embedding with engineering-led product teams that ship fast, and earning influence in that environment
• Excellent storytelling, calibrated to audience. You can discuss a finding with an exec as effectively as with an engineer

Why This Role, Why Now

GTM Data Strategy & Operations stood up from scratch with no predecessor. Today the function runs on three offshore contractors and zero FTEs, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization).

The operating model is deliberately agentic AI–first: a multi-agent pipeline (Cartographer, Sentinel, Resolver, Reporting) handles detection, enrichment, hierarchy mapping, and conflict resolution at scale. This is not a future-state vision, these agents are live and processing enterprise account families in production today.

The problem: one person cannot build, operate, and extend this system while also managing strategic workstreams. The function currently covers only core Tier‑1 fields. Dozens of account, contact, and lead signals remain unaddressed. Every pipeline run, every failure diagnosis, and every offshore handoff flows through a single point of failure.

This role is the first onshore execution hire for an agent operator who can keep the system running, improve it, and extend detection and resolution coverage as GTM leadership prioritizes new data elements.

Role Summary

Sit between AI systems and GTM data. Operate, tune, and extend our agentic data quality pipeline (detection, enrichment, hierarchy mapping, conflict resolution) so it runs reliably, improves continuously, and expands to cover more of the data landscape. Own the handoff between automated output and human review, managing quality and throughput with our offshore team. You don’t build agents from scratch, but you run them, evaluate their output with GTM data judgment, and make them better.

Core Responsibilities

Agent Pipeline Operations

• Run and monitor production pipeline sessions (Cartographer, Sentinel, Resolver) across scheduled cadences; diagnose and resolve failures (API errors, session timeouts, data anomalies) without escalating to the function lead.
• Execute pipeline runs in Claude Claude and tmux; manage long-running batch processes; interpret logs and output to confirm data integrity before downstream handoff.
• Maintain pipeline orchestration scripts and configuration; extend agent coverage as new data elements are prioritized by GTM leadership.

Agent Tuning & Improvement

• Refine detection rules, prompt logic, and confidence thresholds based on output analysis and false-positive/negative patterns.
• Evaluate agent accuracy by segment (Enterprise vs. MM/SMB) and recommend rule or workflow changes backed by evidence.
• Run bake-offs (vendor vs. AI enrichment) to optimize cost, coverage, and accuracy; document results for decision-making.

Sentinel → Offshore Resolution Loop

• Own the handoff between Sentinel detection output and Concentrix triage queues; define queue structure, priority tiers, and resolution instructions.
• Monitor offshore resolution quality and throughput; refine detection rules based on patterns surfaced through triage.
• Close the feedback loop: track resolution outcomes back to agent configuration to reduce recurring false positives and improve detection precision.

Data Quality & Enrichment Operations

• Maintain ops-only staging fields; manage the promote-to-production flow with audit controls.
• Design and run AI-assisted enrichment workflows (Clay + LLM prompts) with evidence links and confidence thresholds.
• Monitor fill-rate, sampled accuracy, freshness, and cost-per-record by source and segment; surface vendor performance issues and recommend changes.
• Keep data dictionaries, SOPs, and runbooks current as agents and processes evolve.

Cross-Functional Partnership

• GTM Systems (SFDC): field configuration, permission sets, automation, flows.
• Data Engineering: source availability, ID mapping, lineage (no pipeline coding).
• Reporting: define metrics and acceptance criteria; partner on dashboard requirements.

What to Expect

This is a triage environment, not a steady-state one. The function is young, the data has known gaps, and the work is to stabilize and extend, not maintain and optimize. You’ll be building the plane while flying it, alongside a small team that operates with high autonomy and a bias toward measurable outcomes. If ambiguity and mess energize you, this is the right fit.

Success Metrics (6–12 Months)

Pipeline Reliability

• Scheduled pipeline runs execute without function-lead intervention; failure-to-resolution cycle time under 24 hours for non-blocking issues.
• Agent coverage extended to new data elements as prioritized (measured by number of signals under active detection).

Detection & Resolution Quality

• Sentinel detection precision and recall improve quarter over quarter, tracked by segment.
• Concentrix resolution queue throughput and accuracy meet defined acceptance thresholds.
• False-positive rate decreases through feedback-loop refinement.

Data Quality Outcomes

• Tier-1 field fill-rates: Country ≥95%; Vertical ≥90% at ≥85% sampled accuracy; Revenue bands ≥90%.
• Hierarchy coverage 65–80%+ across target segments.
• Enterprise cost-per-record reduction of 30–40% via AI-first + selective vendor usage.

Qualifications

Required

• 3–6 years in Data Ops, Sales Ops, or GTM Ops with hands-on data quality ownership for account and contact data.
• Proficiency with Snowflake (SQL for querying, analysis, validation) and SFDC (object model, field configuration, data flows).
• Working experience with Claude Code or comparable LLM-based tooling in an operational (not just experimental) context.
• Experience designing and running AI-assisted enrichment workflows (e.g., Clay + LLM prompts) and evaluating accuracy/coverage.
• Comfort operating in a command-line environment: tmux, shell scripts, log analysis, batch process monitoring.
• Process design mindset with a bias toward measurable outcomes; strong written communication.

Strong Plus

• Experience with account/contact data vendors (D&B, ZoomInfo, Clearbit, StoreLeads) and waterfall enrichment logic.
• Python for QA scripting, sampling, or light automation.
• Familiarity with prompt engineering, confidence scoring, and AI guardrails (evidence capture, versioned prompts, QA sampling gates).

Tool Stack

• Core: Snowflake (SQL), SFDC, Claude Code, Clay
• Pipeline: Shell orchestration, Cartographer / Sentinel / Resolver agents
• Enrichment: D&B, ZoomInfo, Clearbit, StoreLeads, LLM prompts
• Nice to Have: Python, SOQL, prompt engineering frameworks
• AI Guardrails (Expected Practice): Confidence floors, evidence capture, versioned prompts, 10% QA sampling gates, audit-on-promote, drift alerts, and privacy/compliance checks. This role is expected to uphold and improve these practices, not just follow them.