Join the IT Engineering team as a Staff AI Enablement Engineer, where you will serve as the primary driver of AI enablement and solutions engineering across all departments at Checkr. This is a highly visible, hands-on role that blends deep technical expertise with a passion for teaching and empowering others. You will lead the charge on understanding team-specific requirements, configuring and evaluating AI tools, building bespoke AI-powered solutions, and standing up templatizable workflows that scale across the organization. From running office hours and hackathons to creating reusable resources and training materials, you will be the go-to person for helping every team at Checkr unlock the full potential of AI.

What you’ll do:  

• Requirements Gathering & Enablement: Embed with internal teams across departments to deeply understand their workflows, gather requirements, identify high-impact AI use cases, and translate business needs into actionable technical solutions.
• Lead Office Hours & Hackathons: Own and facilitate recurring AI office hours for drop-in support and guidance. Design and lead company-wide AI hackathons that inspire experimentation, knowledge sharing, and the discovery of innovative use cases.
• AI Tool Configuration & Evaluation: Evaluate, configure, and recommend the right AI tools and platforms for the organization. Stay on top of the rapidly evolving AI tooling landscape and make informed build-vs-buy recommendations.
• Build Bespoke AI Solutions: Design, develop, and deploy custom AI solutions tailored to specific team needs—leveraging LLMs, RAG architectures, agentic workflows, and automation frameworks to solve real business problems.
• Create Resources & Artifacts: Develop reusable playbooks, prompt libraries, workflow templates, how-to guides, and reference architectures that enable teams to self-serve on AI adoption.
• Templatize AI Workflows: Architect and implement standardized, templatizable AI workflows that can be adapted and deployed across multiple teams and use cases, driving consistency and scale.
• Training & Teaching: Lead hands-on training sessions, workshops, and demos to teach teams how to effectively use AI tools and integrate them into their day-to-day work. Act as a force multiplier by building AI fluency organization-wide.
• Cross-Functional Collaboration: Partner closely with Engineers, Business Systems, Security, Data Engineering, and other AI Solutions Engineers to integrate AI technologies into existing systems, ensuring security, compliance, and scalability.
• Strategic Planning & Roadmapping: Contribute to the AI strategy and roadmap at the organizational level, aligning initiatives with business priorities and ensuring AI investments deliver maximum value.
• Communicate & Evangelize: Present findings, demo solutions, share progress updates, and advocate for AI adoption with stakeholders ranging from individual contributors to executive leadership.

What you’ll bring:  

• Bachelor’s degree in Computer Science, Engineering, Data Science, or equivalent experience. A graduate degree is a plus.
• 5-7+ years of experience in engineering, solutions engineering, or technical enablement roles, with a track record of deploying solutions that measurably enhance productivity.
• 4+ years of hands-on experience developing AI-centric products and solutions, including machine learning, generative AI, LLMs, RAG architectures, agentic frameworks, and prompt engineering.
• Deep proficiency in Python and experience with AI frameworks and tools such as LangChain, LangGraph, LlamaIndex, OpenAI API, and similar; familiarity with containerization (Docker, Kubernetes) and cloud platforms (AWS, GCP, Azure).
• Demonstrated ability to lead enablement programs—including running office hours, hackathons, training sessions, and creating scalable documentation and resources.
• Proven experience gathering requirements from non-technical stakeholders and translating them into well-scoped technical solutions.
• Exceptional ability to tackle open-ended, ambiguous problems in unstructured environments, synthesizing complex information into actionable plans and deliverables.
• Strong communication and presentation skills, with the ability to make complex AI concepts accessible to diverse audiences—from engineers to executives.
• A builder’s mindset: you are equally comfortable architecting a solution, writing production code, creating a training deck, and facilitating a workshop.
• A deep passion for AI and a genuine desire to help others harness its potential to transform how they work.

What you’ll get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

#LI-TD1

Como Senior Software Engineer en Checkr, trabajarás en proyectos de ingeniería de alto impacto que ayudan a construir un futuro más justo para todos. Checkr busca a un ingeniero de software senior con experiencia para unirse al grupo Enterprise, trabajando en la creación de integraciones para Sistemas de Seguimiento de Candidatos (ATS).

La misión de nuestro equipo es proporcionar los antecedentes penales más precisos y completos de la industria para clientes en todo el mundo. Estamos contratando para un equipo enfocado en unificar las experiencias que ofrecemos en todos los productos de evaluación de antecedentes de Checkr para nuestros clientes en EE. UU. e internacionales, brindando funcionalidades de plataforma comunes a otros equipos de Checkr. Nuestro equipo se dividirá en un 70% de trabajo backend y un 30% frontend. Como ingeniero senior, tendrás un papel fundamental en la arquitectura de las soluciones.

Lo que harás:

• Aprender sobre los sistemas ATS y las leyes internacionales que rigen las verificaciones de antecedentes y cómo las cumplimos en Checkr. Estas reglas pueden variar mucho según el país, pero nuestra plataforma debe soportarlas todas: este equipo se enfoca en construir funcionalidades de plataforma bien arquitecturadas y delimitadas para que otros equipos de Checkr las utilicen.
• ¡Los equipos que construyen productos específicos de evaluación de antecedentes son los principales clientes de este equipo!
• Este rol ayudará a unificar su código (backend + frontend) y la experiencia de usuario (UX) de estas evaluaciones en toda la organización, para que nuestros clientes cuenten con la misma funcionalidad de excelencia sin importar en qué parte del mundo estén contratando.
• Colaborar con Staff Engineers y el liderazgo para diseñar las soluciones y los planes de ejecución adecuados para materializar nuestra visión de plataforma.
• Comunicarte con desarrolladores internos y externos para construir soluciones que mejoren su productividad.

Lo que traes contigo:

• Más de 7 años de experiencia en desarrollo de software full-stack.
• Un fuerte sentido de propiedad (ownership).
• Conocimiento en lenguajes de programación orientados a objetos, preferiblemente Ruby y Javascript (React.js).

Requisitos indispensables (Must haves):

• Dominio del idioma inglés, reportas a tu Manager en EEUU y las entrevistas técnicas son conducidas por los equipos de EEUU.
• Sólida comprensión de los fundamentos de las ciencias de la computación, como bases de datos relacionales, estructuras de datos y algoritmos, Mapeo Objeto-Relacional (ORM), y APIs REST.
• Buenas prácticas de desarrollo utilizando Test Driven Development (TDD), Domain Driven Design (DDD), y programación funcional y orientada a objetos.
• Experiencia con microservicios (y patrones como Event Sourcing o API Gateways).
• Experiencia con arquitecturas orientadas a eventos (Event Driven Architectures) utilizando herramientas como Kafka, RabbitMQ o SQS.
• Una mentalidad de jugador a con un fuerte sesgo hacia la acción: elevas el estándar, te mueves con urgencia, te mantienes resiliente ante la ambigüedad y asumes la responsabilidad para lograr resultados significativos.

Deseables (Nice to have):

• Experiencia en observabilidad (usando herramientas como Datadog, Grafana o Splunk).
• Experiencia en IA (Inteligencia Artificial).
• Curiosidad por descubrir cómo entregar código limpio, robusto y escalable.
• Comprensión de cómo construir sistemas distribuidos confiables y capacidad para discutir sus ventajas y desventajas (trade-offs) en profundidad.
• Excelentes habilidades de comunicación y capacidad para generar acuerdos entre grupos de personas con diferentes niveles de experiencia técnica.

Lo que obtendrás

• Un entorno colaborativo y dinámico.
• Trabajamos en modalidad híbrida, vamos 3 días por semana a la oficina ubicada en el edificio costanera, cerca del metro Tobalaba.
• Almuerzo en la oficina.
• Ser parte de una empresa internacional con sede en Estados Unidos.
• Bono anual de $3,000 USD para, certificaciones, cursos, aprendizaje y desarrollo profesional.
• Compensación competitiva y oportunidades de avance profesional y personal.
• Cobertura del 100% en salud, vida y dental para empleados y dependientes.
• Beneficios de vacaciones adicionales (5 días extra) y flexibilidad para tomar tiempo libre.
• RSU

About the role

The Verifications team is responsible for one of Checkr's most expansive product portfolios, an ever growing suite of screening products empowering informed decisions across our enterprise customers. Employment and education verifications, drug and occupational health screenings, reference checks, and right-to-work – are several of the products this team improves to drive growth and customer retention. Our customers place candidates into widely different roles, industries, and regulatory environments, each with distinct compliance and screening requirements, necessitating rapid product iteration across multiple fronts concurrently.

As Engineering Manager for Verifications, you'll own a wide surface area with meaningful room to make it better — improving accuracy and turnaround time, reducing manual touchpoints, and scaling how the team delivers across a complex mix of fulfillment integrations and compliance requirements. This role requires a focus on both immediate system scalability and long-term delivery process refinement. This includes near-term work on scaling data quality and automation systems to handle rapid growth, alongside strategic, longer-horizon investments in expanding coverage and building a faster, more consistent verification experience for our rapidly scaling candidate and customer base.

What you’ll do

• Lead and grow the Verifications engineering team — setting technical direction, driving performance and career development conversations, and building a hiring pipeline that strengthens the team over time
• Own the reliability and quality of a broad portfolio of fulfillment integrations — partnering closely with vendors and internal stakeholders to reduce friction, improve turnaround times, and minimize candidate and customer impact when issues arise
• Partner with Product to define and execute the roadmap across employment, education, drug and health, and compliance products — translating customer and regulatory requirements into clear engineering priorities
• Drive technical strategy for scaling a complex, integration-heavy system — making deliberate architecture decisions that improve coverage, reduce manual exceptions, and build toward a more automated and consistent verification experience
• Lead the team's adoption of AI-assisted development practices — helping engineers move faster while maintaining the quality and accuracy standards that a regulated, data-sensitive product requires
• Represent Verifications in cross-functional planning — serving as the engineering voice on team capacity, tradeoffs, and roadmap sequencing with Product, Compliance, and Engineering leadership

What you bring

• 4+ years as an engineering manager, with a track record of building and developing high-performing teams
• 8+ years as a software engineer, with strong command of service architecture, distributed systems, and system design
• Experience managing complex third-party integration environments — you’re comfortable owning reliability across systems you don’t fully control, and know how to structure teams and processes around that reality
• A track record of improving operational metrics — reducing incident frequency, improving detection time, or shipping reliability improvements in high-stakes production environments
• Familiarity with AI-assisted development and agentic coding tools — you understand how to help your team adopt these responsibly and can reason about the tradeoffs between velocity and quality they introduce
• Experience working on regulated products where data accuracy and legal compliance are non-negotiable
• Strong incident management skills — you can lead both the technical response and the stakeholder communication when things go wrong
• Ability to make prioritization decisions quickly, with a clear framework for balancing short-term reliability work against longer-term product investments
• Strong communication skills across technical and non-technical stakeholders — Product, Operations, Compliance, and senior leadership
• A genuine investment in developing people — through career conversations, stretch assignments, and creating conditions for engineers to grow
• Humility, openness to feedback, and eagerness to learn
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. 

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The base salary range for this role is $233,000 to $274,000 in San Francisco, CA.

The base salary range for this role is $197,000 to $232,000 in Denver, CO.

Equal Employment Opportunities at Checkr

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

About the team/role

This role reports to Ethan Winchell, Head of Truework, and serves as the dedicated product owner for Truework's largest and most strategic customers — mortgage lenders and financial institutions whose needs require focused product attention and solutions that scale without sacrificing reliability or trust to serve millions of borrowers across America. You will work alongside a Senior Product Lead owning Truework's core verification platform. This role sits at the heart of Truework's growth strategy, requiring tight alignment across Sales, Customer Success, Partnerships, Legal, and Engineering to deliver verification experiences that meet the exacting standards of enterprise financial services clients.

What you’ll do

• Own the product roadmap for Truework's enterprise customer segment, translating the complex and evolving needs of large lenders and financial institutions into scalable product solutions
• Build and maintain deep relationships with enterprise customers, serving as the product voice in strategic conversations alongside Sales and Customer Success
• Partner with Engineering and Design to define, prioritize, and ship features that meet enterprise requirements
• Define and track enterprise-specific KPIs — including adoption, retention, and verification performance — and use data to drive prioritization decisions
• Represent the enterprise customer perspective internally, influencing platform investments, partnerships strategy, and ensuring the core verification infrastructure supports enterprise-grade scale and trust

What you bring

• 6+ years of product management experience, with a track record of delivering in a B2B or enterprise SaaS environment
• Experience in fintech, compliance, or a regulated industry — you understand the stakes of building verification products for financial institutions where accuracy, reliability, and trust are non-negotiable
• Strong cross-functional instincts — you know how to align Engineering, Legal, Ops, and Sales toward shared outcomes without formal authority
• A customer-obsessed mindset, with the ability to synthesize complex enterprise requirements into clear, prioritized roadmaps
• Excellent written and verbal communication skills, with confidence influencing at all levels — from engineering sprint planning to executive stakeholder conversations
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers, including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on the Forbes Cloud 100 list and is a Y Combinator 2024 Breakthrough Company.

What you’ll do:

• Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
• Choose the right tool for the job, whether it’s a declarative change, custom Apex/code, or leveraging a 3rd party application.
• Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable, performant, and scalable.
• Design and maintain AI-driven solutions, identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agent's workflow, the overall customer experience, and our development velocity.
• Partner with cross-functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
• Maintain a customer-centric and data-driven approach, monitoring feature performance, troubleshooting issues, and informing future enhancements.

What you’ll bring:

• 6+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
• Technical Mastery: A strong command of the full software development lifecycle (SDLC) within an Agile environment, including expertise in DevOps processes and technology.
• Grit & Resilience: You tackle complex, ambiguous problems with persistence. You aren't deterred by technical debt; instead, you dig in and find creative ways to deliver results.
• Urgency & Acceleration: You operate with a bias for action. You work with a sense of urgency to keep pace with a high-growth environment, ensuring we consistently accelerate outcomes for the business.
• Flexibility: The ability to "flex" when necessary, moving between different technologies and pivoting quickly as business priorities evolve.
• Ownership: A deep sense of accountability for the entire feature lifecycle, from initial design through to production release and maintenance.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. 

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

We’re hiring an ML Engineer (P2) to build and ship the AI systems that power Checkr’s core products. This role sits on the ML team inside Checkr’s Data & ML organization within Engineering.

Checkr runs millions of background checks a year. The ML team builds the systems that make those checks faster, more accurate, and cheaper to operate: document processing, charge classification, entity resolution, and in-product intelligence. These are production services that Product Engineering depends on daily.

This is not a research role or a notebook role. You’ll own ML services end-to-end: design them, code them, deploy them, monitor them. We need someone who writes production software, builds with LLMs and APIs as first-class tools, and can tell the difference between working code and AI slop. If you’ve spent the last few years building AI-native software and you care deeply about engineering craft, we want to talk.

This role sits in the central Data & ML team within the Engineering organization. You will partner daily with Product Engineering, Product, and cross-functional teams. You’ll also contribute to Checkr’s broader AI strategy, including our initiative to deploy our agentic fleet and build scalable context with our semantic layer.

We are looking for someone based in San Francisco who has built ML systems in fast-moving, impact-first environments. Less process, more shipping. Less paperwork, more results.

What you’ll do

• Build and deploy ML/AI services. Design, develop, and ship ML models and AI systems that Product Engineering teams rely on. You write the model code, the API layer, the monitoring, and the tests. Not notebooks; production services.
• Design with LLMs and APIs. Use LLM APIs (OpenAI, Anthropic, etc.) as building blocks in production systems. You know when to call an LLM, when to fine-tune, when to use a classical model, and when to write a rule. You think about cost, latency, and quality together.
• Ship production software. Write clean, well-structured code with solid OOP, proper abstractions, error handling, and tests. Your code gets reviewed by SWEs and passes. CI/CD is how you work, not something you bolt on at the end.
• Partner with product and engineering. Translate business problems into ML solutions. Define API contracts with product engineers. Explain your approach clearly to non-ML partners and leave the room with alignment, not confusion.
• Evaluate and iterate fast. Build evaluation frameworks, run experiments, and make data-driven decisions about model and system performance. Ship and iterate; don’t wait for perfect.
• Ship AI-powered workflows. Put AI to work on your own processes: automate pipelines, build agentic workflows, and contribute reusable skills and context to Checkr’s agentic platform. The expectation is that our teams operate AI-first.

What you bring

• A Bachelor’s or Master’s degree in Computer Science, Mathematics, or a related technical field, or equivalent depth from experience
• 4+ years building software professionally, with at least 2 of those building ML systems that run in production
• Strong Python fluency; you write clean, testable, well-structured code with solid OOP instincts. Not scripts; software
• Hands-on experience using LLM APIs in production systems: prompt engineering, structured outputs, function calling, cost management, and evaluation
• You’ve built and maintained APIs, worked with CI/CD pipelines, and shipped code that other engineers depend on
• Comfortable with distributed systems concepts: queues, async processing, caching, horizontal scaling
• Experience with NLP tasks in production: classification, extraction, entity resolution, summarization
• Comfort with and enthusiasm for AI-assisted workflows; experience using LLMs, code-generation tools, or agentic systems in production or operational contexts is a strong signal
• You can evaluate tradeoffs: fine-tune vs. prompt, hosted vs. self-deployed, classical ML vs. LLM, rule vs. model
• Strong communication skills; you explain technical decisions clearly to engineers and non-engineers alike, without hiding behind jargon
• You use AI tools (Copilot, Claude, etc.) to move faster, but you understand every line they produce. You can spot AI slop and you don’t ship it
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Nice to have

• Experience with MLOps platforms (MLflow, SageMaker, Vertex, or similar)
• Background in document processing, OCR, or information extraction
• Experience with PySpark or large-scale data processing
• Ruby experience (Checkr’s platform runs on Rails)
• Familiarity with compliance-sensitive domains (fintech, legal tech, HR tech)
• Working knowledge of dbt, Snowflake, or modern ELT/data transformation tools

What you’ll get

• A fast-paced, low-bureaucracy environment where shipping matters more than process
• Direct exposure to executive and C-level decision-making
• A seat on the Data & ML team shaping Checkr’s AI strategy
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.

What you’ll do

• Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
• Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
• Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
• Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
• Develop and maintain comprehensive documentation for AI agent workflows and processes.
• Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
• Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
• Lead special projects as required to support evolving AI capabilities and business needs.

What you bring

• 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
• Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
• Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
• Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
• Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
• Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
• Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental and vision coverage
• Unlimited PTO policy
• Monthly wellness stipend, home office stipend

In an AI-driven world, distinguishing real from fake is increasingly challenging. AI has made it easy to forge credentials, impersonate individuals, and submit job applications at scale using synthetic identities. More than a third of remote applicants are fake, and Fortune 500 companies experienced a significant rise in hires from state-sponsored fraudulent actors last year. AI has turned the hiring funnel from a protective filter into an open gateway for bad actors. Checkr is building the identity layer for hiring to address this threat.

As the leader of Checkr's Identity Risk solutions, you will set a new standard for trust in hiring by creating a system that validates identity seamlessly and frictionlessly. You will develop best-in-class capabilities that prevent fraud during all phases of the hiring process, to safeguard organizations while improving the experience for legitimate, qualified candidates. You will collaborate closely with engineering and operations teams to ship market-leading products that are intuitive and easy to use.

What you’ll do

• Own the strategy and roadmap for all Identity Risk Solutions, including dashboard products, APIs, and pre-built partner integrations.
• Conduct market analysis to identify high-impact opportunities for your products. This includes competitive research, engaging with industry analysts to understand market trends, and working directly with strategic customers to anticipate their evolving needs.
• Drive cross-functional collaboration across Checkr. Proactively integrate input from cross-functional partners across GTM, Business Development, Operations, and Finance. Work with other R&D teams to negotiate priorities across teams.
• Build and prioritize a multi-release feature roadmap. Communicate with clarity and precision, influencing strategic decisions with executives across the organization.
• Champion the customer by being the voice of strategic customers and build meaningful, personal relationships with them.
• Measure product success and impact, and identify opportunities for expansion.
• Represent Checkr as a product expert in customer meetings, industry events, and through community platforms and social media.

What you bring

• Bachelor’s degree in Computer Science or related field preferred
• 7+ years of product management experience building risk, fraud prevention, and identity verification products, including identity proofing, document verification, biometrics, and hiring-fraud
• Strong expertise in fraud detection frameworks and modeling, including threat modeling, risk scoring, anomaly detection, identity spoofing detection, and data-driven decision-making
• Ability to engage in deep discussions with engineering and data science leads on topics like system architecture, AI model capabilities, and data infrastructure
• Deep understanding of recruiting ecosystems, including ATS systems, recruiting workflows, and hiring compliance requirements
• Proven ability to build scalable, extensible platforms that address evolving fraud threats rather than one-off solutions
• Demonstrated ability to effectively influence senior leadership and cross-functional stakeholders
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the Role

Truework, recently acquired by Checkr, provides access to crucial employment, income information and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

Senior RevOps Analyst

We are seeking a Senior Revenue Operations Analyst to join our Revenue Operations team, supporting the expansion of our mortgage vertical. Collaborating closely with Revenue and Product leadership, this role requires a strategic thinker who can analyze large data sets, extract meaningful insights, and make actionable recommendations to fuel growth in our Sales organization. The right candidate will not only be data-driven but also possess a deep understanding of business contexts to strategically influence channel and growth strategies.

The ideal candidate is someone who thrives on driving efficiency and delivering impactful results. You will play a crucial role in shaping our growth trajectory by identifying opportunities, defining strategies, and ensuring their successful execution. This role is pivotal in ensuring our sales organization runs smoothly and efficiently, supporting our high-value account teams in meeting their revenue goal

What you’ll do

• Strategy and Planning: Partner with Finance and Sales leadership on key planning processes including target, quota setting and territory planning 
• Process Optimization: Define and standardize reporting processes, monitor performance metrics, and forecast results for business reviews and strategic planning. Ensure scalable processes and systems are in place to support a growing mortgage sales team, including infrastructure and automation enhancements.
• Data Analysis and Reporting: Provide input to the development and delivery of sales reports and dashboards, offering insights and recommendations based on data analysis to support decision-making.
• Sales Forecasting: Manage and improve forecasting processes to ensure accurate and timely sales projection, facilitating effective resource allocation and planning.
• Cross-functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Finance, and Product to align strategies and optimize the organization's sales initiatives.
• Performance Monitoring: Track and analyze key performance metrics, offering insights and developing strategies to enhance sales effectiveness. Provide insights to optimize mortgage vertical performance by analyzing customer behavior, spending patterns, and identifying churn triggers. 

What you bring

• Bachelor’s degree in Business Administration, Economics, Engineering, or a related field
• 4+ years of experience in Revenue Operations and Strategy. Experience working directly with sales leadership 
• Proven track record of successful sales operations management and strategy implementation. Ability to prioritize tasks and thrive in a fast-paced environment, demonstrating a proactive approach to continuous improvement and efficiency.
• A strong sense of intellectual curiosity and a focus on scaling processes through automation and repeatable methods.
• Proficiency with Salesforce, basic SQL, data visualization tools, sales forecasting and prospecting tools 
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes
• Bonus: Experience working with cross-functional teams in a mortgage or financial services context.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1

About the team/role

As a Customer Success Implementation Specialist, you will drive implementations for our commercial customers. In this role, you will coordinate cross-functionally across several departments within the Product, Revenue, and Operations organizations. Your goal is to educate and enable new customers of our products and services while monitoring their success through activation rates.  

What you’ll do

• Manage dependencies both within and across the company for up to 35 customer deployments simultaneously
• Identify, understand, and reinforce customer buying decisions throughout the deployment lifecycle
• Coordinate with respective teams as applicable to mitigate and resolve deployment risks
• Communicate and influence customer execution and delivery
• Oversee the planning, tracking, and completion of all project tasks throughout the customer implementation process, including but not limited to:
• Own credentialing, account setup, and post solutioning
• Develop and oversee the project deployment, leading implementation meetings, coordinating and monitoring the progress of the customer, and handing off to Support or Customer Success
• Coordinate internal resources as required to manage engagement from sales handoff through first invoice
• Drive customers to activate within 60 days and reach 5% of EACV
• Prepare and coordinate client training, help customers to adopt product features and recognize their benefits
• Provide ongoing deployment progress to management using relevant reporting tools and dashboards
• Identify and drive improvement projects to reduce time to value while ensuring high-quality output, taking action to notify and solve quality issues

What you bring

• 2+ years of customer service or customer success experience
• Excellent written/oral/presentation skills; comfortable communicating at multiple levels within an organization
• Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

This role reports to Ethan Winchell, Head of Truework, and serves as the dedicated product owner for Truework's largest and most strategic customers — mortgage lenders and financial institutions whose needs require focused product attention and solutions that scale without sacrificing reliability or trust to serve millions of borrowers across America. You will work alongside a Senior Product Lead owning Truework's core verification platform. This role sits at the heart of Truework's growth strategy, requiring tight alignment across Sales, Customer Success, Partnerships, Legal, and Engineering to deliver verification experiences that meet the exacting standards of enterprise financial services clients.

What you’ll do

• Own the product roadmap for Truework's enterprise customer segment, translating the complex and evolving needs of large lenders and financial institutions into scalable product solutions
• Build and maintain deep relationships with enterprise customers, serving as the product voice in strategic conversations alongside Sales and Customer Success
• Partner with Engineering and Design to define, prioritize, and ship features that meet enterprise requirements
• Define and track enterprise-specific KPIs — including adoption, retention, and verification performance — and use data to drive prioritization decisions
• Represent the enterprise customer perspective internally, influencing platform investments, partnerships strategy, and ensuring the core verification infrastructure supports enterprise-grade scale and trust

What you bring

• 6+ years of product management experience, with a track record of delivering in a B2B or enterprise SaaS environment
• Experience in fintech, compliance, or a regulated industry — you understand the stakes of building verification products for financial institutions where accuracy, reliability, and trust are non-negotiable
• Strong cross-functional instincts — you know how to align Engineering, Legal, Ops, and Sales toward shared outcomes without formal authority
• A customer-obsessed mindset, with the ability to synthesize complex enterprise requirements into clear, prioritized roadmaps
• Excellent written and verbal communication skills, with confidence influencing at all levels — from engineering sprint planning to executive stakeholder conversations
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

Checkr Trust is building safer communities by providing our customers with risk signals about its users. Every year, our team provides insights on tens of millions of users across multiple verticals: online dating, car rental, short-term rentals, and many more. We acquire, analyze, and deliver insights in smart, scalable ways that help organizations identify and mitigate risk.

Trust is part of the Checkr start-up lab: we operate with the speed of a small startup, while enjoying the leverage and resources of a known technology brand.

Since launching, we’ve seen significant growth and we are looking for a Senior Full Stack Software Engineer to play a pivotal role in the continued growth of our startup. As part of our small team, you will be empowered to take significant end-to-end ownership - from idea to execution to real customer and business impact.

What you’ll do:

• Work closely with customers, engineers, and leaders to design, build, and launch new products.
• Take full ownership of the entire process of developing end-to-end applications – from shaping the idea to delivering the finished application.
• Build and improve APIs, including integrating with third-party services to expand what our products can do.
• Embrace a customer-centric, product-first approach – partner directly with customer success, customers and stakeholders to better understand their needs and turn those into useful features.
• Keep code reliable and easy to maintain with solid testing, thoughtful reviews, and good practices.
• Run and measure product experiments, using what you learn to guide future development.
• Building scalable APIs and asynchronous event-based architecture that can reliably handle very high traffic.

What you bring:

• BS/MS degree in either computer science or an engineering discipline.
• Have founded or held early roles at successful fast-paced startups.
• 6+ years of full stack software development experience.
• Advanced knowledge in Ruby (Rails), Javascript (React), or similar languages/frameworks.
• Experimentation mindset: autonomy and empowerment to validate a customer need, get team buy-in, and ship a rapid MVP.
• Early-stage approach: comfort with ambiguity, balancing speed and perfection, and the confidence and curiosity to help guide product direction.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Nice to have:

• Experience building scalable technical architecture that can scale to 10mm+ users (including observability tooling, container orchestration, etc).
  Background in trust & safety, IDV, background check products or criminal data.
• Expertise in data analysis and processing.
• Experience building and working with scrapers and scraping technology

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to 25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend
• Working at a startup within a startup

About the role

The Truework Team at Checkr is looking for a motivated Engineering Manager to lead our Mortgage Verifications Team. This team is responsible for building and launching new products, customer-facing experiences, and enhancing the Truework platform. As the Engineering Manager for this team, you will work hand-in-hand with product managers and key stakeholders to create the software and experiences that delight our customers. The projects you’ll be working on are high impact and scale: you’ll be advancing our architecture and systems to lead Truework and Checkr into the next generation of product offerings. The decisions you make will impact potentially millions of consumers every year, and help businesses make fast, informed, and safe decisions.

What you’ll do:

• Drive technical vision for the team that motivates and inspires the team for the next chapter
• Partner closely with product management to build new features and enhance existing ones 
• Work with the team to reduce technical debt and sustainably scale our architecture
• Build relationships with customers and drive results with them 
• Nurture and grow team members based on their career aspirations
• Hire the best of the talent and continue to raise the bar for the team
• Represent the team in planning and product meetings
• Optimize engineering processes and policies to drive velocity and quality

What you bring:

• 4+ years as an engineering manager 
• 8+ years as an engineer
• Strong skills in critical thinking, decision making, problem-solving, and attention to detail
• Experience managing quality incidents as both a technical lead and communication lead
• Experience working on products at scale, and understanding the data, legal, human impact, and technical nuances of supporting highly regulated products
• Strong experience with TDD, pair programming, and agile methodologies
• Deep understanding of service architecture and system design as well as lean software development principles
• Ability to make high-level prioritization decisions quickly and thoughtfully
• Able to develop inclusive teams to foster growth and diversity 
• Humility, openness to feedback, and eagerness to learn
• Experience with machine learning and AI is a plus
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the Role

We’re looking for a Senior Product Designer to join Truework and help shape the end-to-end experiences that power income verification for mortgages and other lending use cases. You’ll partner closely with Product, Engineering, and cross-functional stakeholders to design intuitive workflows for complex, high-trust domains—balancing borrower ease, lender clarity, and operational realities.

This is a hands-on product design role with high ownership: you’ll drive discovery through execution, bring strong craft, and help the team make great decisions through clear thinking and excellent communication.

What you’ll do

• Own design for key Truework product areas across borrower, lender, and internal operational experiences (as applicable), from discovery through launch and iteration.
• Partner with Product and Engineering to define problems, shape roadmaps, and deliver high-quality solutions that align user needs with business outcomes.
• Simplify complex workflows (verification requests, document collection, consent/authorization, status visibility, exception handling) into clear, user-friendly experiences.
• Use AI-assisted design and development tools to rapidly prototype, validate, and—when appropriate—implement lightweight UI changes in code to improve iteration speed and overall product quality.
• Design for trust and clarity in a sensitive financial domain—prioritizing transparency, error prevention, accessibility, and confidence-building UI patterns.
• Translate insights into outcomes by combining qualitative research, stakeholder input, and product data to propose, test, and refine solutions.
• Create thoughtful interaction and visual design across responsive web and/or platform surfaces, producing clear specs and assets for engineering.
• Facilitate alignment with workshops, design reviews, and strong storytelling—helping teams move from ambiguity to decisions.
• Collaborate cross-functionally with partners such as Customer Success, Sales, Compliance/Legal, Data, and Operations to ensure designs work in the real world.
• Contribute to design systems and standards to improve consistency, speed, and quality across Truework.

What you bring

• You have 5–8+ years of product design experience (or equivalent), with a strong track record of shipping high-quality work.
• Your portfolio demonstrates end-to-end thinking: problem framing, exploration, rationale, collaboration, iteration, and measurable impact.
• You’re comfortable working in complex domains where edge cases matter, and you can distill that complexity into simple, usable flows.
• You have strong product instincts—you know how to balance user needs, business goals, technical constraints, and timeline realities.
• You’re experienced in collaborative, cross-functional environments, influencing decisions through clarity rather than authority.
• You can independently plan and execute lightweight research (interviews, usability testing, concept validation) and partner effectively with researchers when available.
• You sweat the details: interaction patterns, content clarity, information hierarchy, and accessibility best practices.
•  An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Nice to have

• Experience in fintech, lending, mortgage, identity, compliance-heavy, or other high-trust regulated spaces.
• Experience designing B2B / B2B2C products, especially workflows used by operations teams or external partners.
• Familiarity with design systems, documentation, and scalable component thinking.
• Experience designing for secure data, consent, and privacy-forward user experiences.

What you’ll get

Reporting to the Data Engineering Manager, the Senior Analytics Engineer (Finance) will be the dedicated data partner for Checkr's Finance organization, owning the models, pipelines, and governance that power how we measure and forecast the business. You will build and maintain the trusted data layer for ledgers, revenue reconciliation, COGS and margin analysis, and forecast model inputs — turning raw ERP and operational data into decision-ready assets. You'll work hand-in-hand with FP&A, Accounting, and Finance leadership, while helping shape one of Checkr's most exciting data platforms alongside a team that's actively building with the latest AI tooling.

What you'll do

• Design, build, and maintain scalable data models and pipelines that support revenue reconciliation, ledger integrity, COGS and margin analysis, and forecast model inputs
• Partner directly with FP&A, Accounting, and broader Finance stakeholders to translate business questions into well-governed, reusable data products in Looker and Omni
• Own the data contracts and quality checks for finance-critical datasets, establishing governance standards that make numbers audit-ready and trusted across the company
• Model data out of ERP systems (NetSuite, Oracle, and similar) and integrate it with operational sources to produce a unified financial view of the business
• Drive adoption of AI-powered workflows and tooling within the analytics engineering stack to accelerate pipeline development, documentation, and stakeholder self-service
• Partner with Data Engineering peers to evolve Checkr's modern data platform, championing best practices in testing, documentation, and lineage

What you bring

• 5+ years of experience in an Analytics Engineering, Data Engineering, or Data Analyst role, ideally with meaningful exposure to Finance or Accounting stakeholders
• Expert SQL and strong experience building production-grade data models and pipelines
• Hands-on experience modeling data from ERP systems such as NetSuite, Oracle, or similar, and strong familiarity with financial concepts like GL, revenue recognition, COGS, and margin
• Experience with BI and modeling tools such as Looker and Omni, and the ability to design semantic layers that scale with stakeholder needs
• Excellent communication skills and a track record of translating ambiguous Finance requirements into technical solutions
• Experience with dbt and Snowflake, and enthusiasm for working with AI-powered development tools, is a strong plus
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the Role

Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

As a Senior Software Engineer on the Truework team you will help develop and maintain the platform that’s used by 8 of the top 10 mortgage lenders in the US. At Checkr, Engineers take ownership and responsibility on all aspects of Product development from leading projects, working with product managers and customers to define and implement features, to collaborating with our sales and marketing teams on launching and scaling products. You’ll have a lot of autonomy and will be successful if you have high agency and a keen sense of craftsmanship for yourself and others.

Most of the work we need to do is backend-oriented, but we are open to candidates from a broad set of roles (full stack, backend, QA engineers, SREs, etc.) if you meet our requirements. 

What you’ll do

• Be an independent individual contributor who can solve problems and deliver high-quality solutions with minimal/high-level oversight and a high level of ownership
• Bring a customer-centric, product-oriented mindset to the table - collaborate with customers and internal stakeholders to resolve product ambiguities and ship impactful features
• Partner with engineering, product, design, and other stakeholders in designing and architecting new features
• Experimentation mindset - autonomy and empowerment to validate a customer need, get team buy-in, and ship a rapid MVP
• Quality mindset - you insist on quality as a critical pillar of your software deliverables
• Analytical mindset - instrument and deploy new product experiments with a data-driven approach
• Deliver performant, reliable, scalable, and secure code capable of supporting Truework’s significant scale
• Monitor, investigate, triage, and resolve production issues as they arise for services owned by the team

What you bring

• 5+ years of software development experience
• Bachelor degree (or equivalent education/training)
• Proficiency in Python and Javascript (or similar languages/frameworks)
• Experience developing RESTful APIs
• Strong communication and documentation skills
• A strong sense of ownership from feature design through production release
• A desire to collaborate with external stakeholders
• An eagerness to learn, collaborate, improve, innovate, and have fun
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

We are looking for a Pricing Strategy Senior Manager to be an early leader of our pricing strategy function.  This is an opportunity to impact our customers, our market position, and our P&L. The ideal candidate is a pricing expert and enthusiast, well-versed in pricing best practices.  This person applies structured frameworks, conducts in-depth data analysis and research,  and assembles cross-functional teams to solve large, ambiguous problems.  The ability to communicate effectively with senior leadership is essential. 

What you’ll do

• Serve as the strategic architect for end-to-end pricing and packaging across all go-to-market channels, including both high-touch sales and self-serve models. Lead the transition of successful pricing and packaging concepts into scalable, organization-wide execution.
• Develop data-driven pricing models for new and existing products across customer segments. Establish volume-based price points.
• Design and implement experiments/tests to inform broader rollouts and analyze customer purchasing behavior, price elasticity, cross-price elasticity, promotions success, and other pricing KPIs.
• Partner with Product, Sales, Marketing, Deal Desk, and Go-to-Market leadership to develop pricing for new offerings and evolve existing ones. Drive the Pricing Board approval process.
• Conduct in-depth market research and competitive analysis to inform pricing decisions. Identify and deliver insights as market dynamics evolve.
• Drive proposals to improve AI innovation, pricing intelligence, and monetization infrastructure.
• Define and enforce pricing governance frameworks.

What you bring

• 8+ years of experience, including 5+ years in pricing and packaging within the B2B space. Focused on large P&P changes. Experience with consumption business models or businesses with real COGS is a plus.
• Proven success in developing and launching pricing models that scale across segments and drive measurable impact.
• Ability to collaborate across departments and influence senior stakeholders.
• Experience with PLG and Enterprise Sales monetization models.
• Strong analytical mindset with experience in financial modeling and data-driven pricing.
• Comfortable operating in a fast-paced, product-led environment with strong go-to-market collaboration, thriving in cross-functional teams, and driving efforts forward as a Project Manager.
• Strong ability to distill complex analytical concepts into ultra-succinct documentation for C-staff.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

The Enterprise Support Specialist at Checkr is a pivotal role that combines advanced problem-solving skills with a customer-centric approach. This position requires handling sensitive information with care, swiftly resolving complex issues, and maintaining high-quality support standards. As a subject matter expert, you'll guide team members, contribute to process improvements, and drive innovation in our support services. Your empathy, adaptability, and excellent communication skills will be crucial in delivering exceptional customer experiences that align with Checkr's mission of building a fairer future in the hiring industry. This role offers the opportunity to make a significant impact on our operations while fostering a culture of excellence in customer support.

What you'll do:

• Handle high volumes of customer inquiries via various channels with professionalism
• Deliver exceptional, personalized customer service
• Swiftly resolve complex issues while maintaining quality and meeting deadlines
• Serve as a Subject Matter Expert on products, features, and common issues for your customer portfolio
• Proactively identify and implement operational gaps that impact customer experience 
• Contribute to team knowledge base and training materials for a specialized group of accounts
• Collaborate with cross-functional teams to resolve complex issues
• Maintain strong relationships with key stakeholders, including our Sales, Customer Success, Implementations, Shared Services, and Escalations groups to proactively identify unique customer requirements for our Enterprise and Strategic accounts
• Stay up-to-date with product knowledge and industry trends
• Meet or exceed performance metrics and quality standards
• Support new business initiatives to improve customer and agent experiences
• Handle sensitive information with utmost care and confidentiality
• Generate regular reports on customer issues, trends, candidate outreach, and general support performance
• Serve as a Point of Contact for new onboarding customers and maintain relationship that includes reporting, insights to Success teams, and informing internal team of updates
• Conduct in-depth research to resolve complex customer inquiries
• Analyze data to identify patterns and suggest improvements in support processes
• Assist other Support teams as needed by the business

What you bring:

• 3+ years of experience in a customer-facing role
• Strong written and verbal communication skills
•  Advanced problem-solving and critical thinking abilities
•  Excellent analytical skills to identify root causes and deliver effective solutions
•  Proven track record of handling complex customer inquiries efficiently
•  Ability to navigate ambiguous scenarios and think creatively
•  Customer-centric mindset with high empathy and adaptability
•  Proficiency in CRM systems, support tools, and chat systems
•  Experience in maintaining and improving knowledge bases
•  Familiarity with FCRA standards and compliance (or willingness to learn)
•  Ability to thrive in a fast-paced, ever-changing environment
•  Strong multitasking skills and effective time management
•  Passion for continuous learning and process improvement
•  Comfortable with technology and able to adapt to new tools quickly
•  Strong research skills and attention to detail
•  Ability to synthesize complex information and present findings clearly
•  Team player with a positive attitude and willingness to learn
•  Experience mentoring or guiding team members (preferred)
•  Proficiency in data analysis and reporting tools (preferred)
•  High school diploma or equivalent; Associate's degree preferred
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to 25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1 

About the team/role

Checkr’s Solutions Engineering team is a strategic partner to our Sales and Implementation teams. They are responsible for working with our most complex prospects to design and develop unique solutions that enhance trust and safety in the hiring process. Solutions Engineers at Checkr are experienced problem solvers with a background in Solutions Engineering, Sales, Customer Success, Technical Account Management, and Client Consulting, and understand how technology delivers business value. You will be responsible for providing pre-sales support for our most valuable prospects and partners. 

What you'll do: 

This isn't a traditional pre-sales role. You'll work consultatively with business leaders, design solutions to real-world challenges, and serve as a trusted expert on safe and fair hiring. If you love solving hard problems, telling compelling stories, and seeing your work directly impact how companies hire, this role is for you. As a Solutions Engineer, you will strategically partner with the Sales team to:

• Own the technical sale — Partner closely with Sales to navigate complex deals, from first discovery call to signed contract, ensuring prospects see Checkr's full value
• Earn trust at every level — Meet with executives and operators alike, tailoring your message to each audience and building relationships that last beyond the sales cycle
• Bring solutions to life — Design and deliver world-class product demos, POCs/pilots, solution architectures, and proposals that speak directly to prospect needs
• Be the expert in the room — Educate prospects on safe hiring best practices, answer technical and compliance questions, and position Checkr as the clear industry leader
• Shape the product — Distill customer feedback into actionable insights for our R&D teams, helping drive a roadmap that reflects what the market actually needs
• Spot the big picture — Identify trends across verticals and help keep Checkr ahead of the curve
• Amplify our story — Partner with Marketing on case studies, use cases, and events that showcase what's possible with Checkr
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. 

What you bring:

• 2–5 years in Solutions Engineering, Technical Sales, Customer Success, or a related SaaS role
• Hands-on experience with the full technical sales cycle — discovery, solution design, and proof-of-value execution
• Strong discovery and value-based selling skills, with the ability to craft a compelling demo narrative
• Comfort with RESTful APIs (or genuine eagerness to learn)
• A track record of working effectively across Sales, Product, and Marketing teams
• The ability to manage multiple priorities in a fast-moving environment without dropping the ball
• Outstanding written, verbal, and interpersonal communication skills
• Willingness to travel up to 30% as needed
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the Role

Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

As a Senior Software Engineer on the Truework team you will help develop and maintain the platform that’s used by 8 of the top 10 mortgage lenders in the US. At Checkr, Engineers take ownership and responsibility on all aspects of Product development from leading projects, working with product managers and customers to define and implement features, to collaborating with our sales and marketing teams on launching and scaling products. You’ll have a lot of autonomy and will be successful if you have high agency and a keen sense of craftsmanship for yourself and others.

Most of the work we need to do is backend-oriented, but we are open to candidates from a broad set of roles (full stack, backend, QA engineers, SREs, etc.) if you meet our requirements. 

What you’ll do

• Be an independent individual contributor who can solve problems and deliver high-quality solutions with minimal/high-level oversight and a high level of ownership
• Bring a customer-centric, product-oriented mindset to the table - collaborate with customers and internal stakeholders to resolve product ambiguities and ship impactful features
• Partner with engineering, product, design, and other stakeholders in designing and architecting new features
• Experimentation mindset - autonomy and empowerment to validate a customer need, get team buy-in, and ship a rapid MVP
• Quality mindset - you insist on quality as a critical pillar of your software deliverables
• Analytical mindset - instrument and deploy new product experiments with a data-driven approach
• Deliver performant, reliable, scalable, and secure code capable of supporting Truework’s significant scale
• Monitor, investigate, triage, and resolve production issues as they arise for services owned by the team

What you bring

• 5+ years of software development experience
• Bachelor degree (or equivalent education/training)
• Proficiency in Python and Javascript (or similar languages/frameworks)
• Experience developing RESTful APIs
• Strong communication and documentation skills
• A strong sense of ownership from feature design through production release
• A desire to collaborate with external stakeholders
• An eagerness to learn, collaborate, improve, innovate, and have fun
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

As the Staff Knowledge Base Specialist, you will be a senior contributor to the knowledge systems that enable both Checkr's human and digital workers to resolve issues accurately and efficiently. This is a senior individual contributor role within Shared Services, responsible for leading complex, cross-functional knowledge programs that span department boundaries and directly shape the quality of agent-assisted and AI-driven resolution at scale. You will set strategy, clarify goals, and independently drive programs from initiation to measurable outcomes.

Knowledge at Checkr serves a dual audience: human agents who rely on clear, actionable content to resolve complex cases, and AI agents that retrieve, reason over, and act on that same knowledge base autonomously. This role requires mastery of both dimensions. You will design content that is clear and actionable for human agents while simultaneously being structured for accurate AI retrieval, optimized for fast search, and enriched with metadata that drives correct segmentation and response logic. You will also build, manage, and iterate on AI workforce agents that accelerate knowledge operations, treating them as members of your toolkit the same way you would a contractor or vendor.

Our ideal candidate brings a rare combination of disciplines: the precision of a technical writer, the systems thinking of an information architect, and the LLM fluency of a prompt engineer. You have hands-on experience building knowledge for RAG-based AI systems, a sharp instinct for the content gaps that cause agent escalations and model hallucinations, and the ability to drive alignment across engineering, product, quality, and operations partners. You thrive in ambiguity, mentor peers, and balance department impact with broader company objectives. You are startup-minded: comfortable building from scratch, owning ambiguous problems end to end, and leveraging AI agents as force multipliers to drive outcomes at a scale beyond what manual effort allows.

This role is based in Nashville, TN and requires periodic travel (<25%) to connect with teams across Checkr office locations in San Francisco and Denver.

What you'll do

• Design and drive Checkr's agent-facing knowledge architecture: content structure, chunking strategy, metadata schema, retrieval optimization, and decision logic encoding for both human and AI agent consumption.
• Independently lead complex, cross-functional knowledge programs from initiation to delivery, coordinating with product, engineering, quality, and operations stakeholders to set strategy and achieve program goals within planned timeframes.
• Build, deploy, and manage AI workforce agents that execute knowledge operations tasks, including content audits, metadata enrichment, quality checks, and triage workflows, owning agent performance and iterating on prompts, logic, and guardrails to improve outcomes.
• Define and enforce authoring standards that serve a dual audience: content readable and actionable for frontline BPO agents, and structured for accurate, low-latency AI retrieval.
• Design and manage analytical workflows, including AI assisted triage, to surface knowledge gaps from escalation patterns, quality scores, and conversation failure logs.
• Proactively identify and anticipate risks and gaps in the knowledge ecosystem, including content that misleads agents, creates compliance exposure, or degrades AI performance; propose and execute next steps without waiting to be directed.
• Build and maintain metadata frameworks that ensure knowledge is correctly segmented across agent types, customer tiers, product lines, and support workflows.
• Partner with AI/Product and Engineering teams to surface knowledge-side limitations affecting agent and AI resolution quality, influence prompt design, and advocate for platform enhancements.
• Identify opportunities across agent and AI performance data to drive continuous improvements to content standards, knowledge architecture, and intake processes.
• Serve as a trusted cross-functional partner to Quality, Training, Service Design, and frontline operations teams, translating frontline agent experience needs into knowledge improvements.
• Mentor Knowledge team members on agent-aware and AI-aware authoring practices, providing clear, specific feedback and coaching to build team capability.

What you bring

• 5+ years of experience in knowledge management, information architecture, technical writing, or content operations, with demonstrated progression in scope and complexity.
• 2+ years of hands-on experience building knowledge for AI systems, including chunking strategies, metadata design, retrieval accuracy improvement, and hallucination reduction in a RAG-based environment.
• Experience designing content for a dual audience: human agents who need clear, scannable, actionable content and AI systems that require precision structure for accurate retrieval and reasoning.
• Hands-on experience building and managing AI agents or automated workflows (e.g., prompt chains, decision agents, RPA sequences) to execute operational tasks at scale.
• Proven ability to independently lead complex, cross-functional programs, balancing department priorities with broader company objectives and driving outcomes without direct authority.
• Fluency with leading LLMs (GPT-4, Claude, Gemini) and Gen AI concepts including RAG, agentic AI, chain-of-thought prompting, decision flows, and vector search.
• Strong systems thinking: ability to trace how a knowledge gap, metadata error, or unclear procedure propagates into agent escalations, AI failures, and customer experience degradation.
• Analytical mindset with comfort reading quality scores, latency logs, and accuracy data to diagnose root causes and design targeted solutions.
• Track record of proactively identifying risks, leading retrospectives, and implementing process improvements that prevent recurring issues.
• Demonstrated ability to mentor and coach more junior team members; experience leading external contractors is a plus.
• Exceptional written communication: able to produce clear, actionable content for agent-facing audiences and translate complex AI-system concepts into standards and recommendations for varied stakeholders.
• Preferred: Experience with Zendesk or Salesforce knowledge bases.
• Preferred: Background in support operations or conversation design.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you'll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

Checkr’s mission is to build a fairer future by designing technology to create opportunities for all. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $5B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, DoorDash, Netflix, Compass Group, and Adecco.

Checkr is looking for an experienced Senior Staff Software Engineer to facilitate the long-term design of Checkr’s core systems and to lead critical cross-organizational initiatives, including the international expansion of our platform and development of an Enterprise Architecture. In this role, you will work across the entire R&D organization to deeply understand the product’s domain models and customer needs, and work across all teams to ensure that Checkr is architecting a best-in-class, API-first product that can scale into the future.

What you'll do:

• Proactively identify the top opportunities for impact for the engineering organization
• Own direction and lead execution of organization-wide technical efforts
• Hands-on contribution in areas with a high degree of business risk
• Break down very complex projects into simple systems that can be effectively built and maintained by less experienced engineers
• Create documents to set standards of architectural best practices that the broader engineering organization consumes
• Upskill the Staff Engineers in the company to systematically raise the bar for quality and scale
• Inform buy vs build decisions, supporting broad business strategy
• Deeply understand customer, partner, and product team needs, and represent your teams in technical conversations with company leadership

What you bring:

• Degree in computer science or related field (Bachelor's or Master's)
• 2+ years leading architecture projects across an organization
• 5+ years of experience in a leadership role
• 15+ years of experience as a software engineer
• Experience developing in Ruby, GoLang, and Python 
• Solid understanding of cloud technologies and all layers of backend stacks
• Deep understanding of microservices design and asynchronous queueing models
• Experience designing and maintaining real-time & batch processing data pipelines serving up billions of data points
• Experience mentoring engineering and product teams in domain-driven design 
• Experience leading and influencing cross-functional teams
• Strong collaboration, communication, and project management skills
• A strong sense of ownership
• A great desire to learn, collaborate, improve, and innovate

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-TD1

Checkr busca un Senior Software Engineer para ayudarnos a llevar evaluaciones de antecedentes justas a clientes corporativos. Nuestro trabajo es la columna vertebral para el empleo de millones de trabajadores en todo el país.

La misión de nuestro equipo es proporcionar los antecedentes penales más precisos y exhaustivos de la industria para clientes en todo el mundo. Estamos contratando para un equipo enfocado en unificar las experiencias de todos los productos de evaluación que Checkr ofrece a sus clientes (tanto en EE. UU. como internacionales), proporcionando funcionalidades de plataforma común a otros equipos de la compañía. El equipo estará dividido en un 70% de trabajo backend y 30% frontend.

Responsabilidades:

• Construir y evolucionar software con un enfoque en la creación de funcionalidades de plataforma que otros equipos utilicen en su trabajo.

• Producir una gran cantidad de código de alta calidad para construir APIs escalables, eficientes y seguras.

• Utilizar habilidades de frontend para construir componentes efectivos en React.js que puedan usarse en todo Checkr.

• Diseñar y mejorar la arquitectura de sistema de nuestra plataforma que impulsa los productos de Screening de Checkr.

• Colaborar con ingenieros Staff y Principales para influir y ejecutar nuestros diseños técnicos.

• Comunicarse eficazmente con los ingenieros de todo Checkr que dependen de la funcionalidad que estás construyendo: ¡ellos serán tus clientes principales!

• Redactar documentación clara sobre cómo interactuar con las funcionalidades que construyes, aplicaciones y buenas prácticas de software.

• Implementar pasos en el pipeline de CI/CD y gestionar el control de versiones (Git).

• Mentorear y guiar a otros desarrolladores dentro de la organización de Ingeniería.

• Ayudar a identificar y resolver errores (bugs) complejos.

Lo que aportas:

• Inglés avanzado (escrito y hablado. Reportas a tu jefatura que está en USA y el proceso de entrevistas técnicas es dirigido por los desarrolladores de San Francisco y Denver).

• 6+ años de experiencia en desarrollo de software full-stack.

• Dominio de los siguientes lenguajes y tecnologías: Ruby, JavaScript (React.js), HTML, CSS, protocolos HTTP y Regex. 

• Disponibilidad para trabajar híbrido 3x2 en Santiago (oficina ubicada en torre gran costanera).

Requisitos indispensables:

• Sólida comprensión de los fundamentos de Ciencias de la Computación, tales como: bases de datos relacionales, estructuras de datos y algoritmos, ORM (Object Relational Mapping) y APIs REST.

• Sólidas prácticas de desarrollo utilizando TDD (Test Driven Development), DDD (Domain Driven Design) y programación funcional u orientada a objetos.

Deseable (Nice to have):

• Experiencia con bases de datos no relacionales (MongoDB, Redis).

• Experiencia con microservicios (y patrones como Event Sourcing o API Gateways).

• Experiencia con arquitecturas orientadas a eventos (Kafka, RabbitMQ o SQS).

• Experiencia en observabilidad (Datadog, Grafana o Splunk).

• Experiencia en IA (Inteligencia Artificial).

• Un fuerte sentido de propiedad (ownership).

• Capacidad para colaborar con compañeros de equipo y otros stakeholders.

• Entusiasmo por aprender, mejorar, innovar y divertirse.

• Una mentalidad de "A-player" con una fuerte orientación a la acción: elevas la vara, te mueves con urgencia, mantienes la resiliencia ante la ambigüedad y te haces responsable de entregar resultados significativos.

Beneficios

• Contrato indefinido.

• Salario competitivo en CLP.

• Oportunidad de trabajar para una empresa internacional con sede en EE. UU.

• Seguro de salud, vida y dental para ti y tu familia.

• Bono anual de $3,000 USD para aprendizaje y desarrollo.

• Acciones de la empresa (RSUs).

• 5 días adicionales de vacaciones (5 días extra de PTO).

• Almuerzo los días que asistas a la oficina.

About the Role

Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and more. We are disrupting a $5B+ industry, dominated by legacy incumbents, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

As a Software Engineer on the Truework team you will help develop and maintain the platform that’s used by 8 of the top 10 mortgage lenders in the US. At Checkr, Engineers take ownership and responsibility on all aspects of Product development from leading projects, working with product managers and customers to define and implement features, to collaborating with our sales and marketing teams on launching and scaling products. You’ll have a lot of autonomy and will be successful if you have high agency and a keen sense of craftsmanship.

Most of the work we need to do is backend-oriented but we are open to candidates from a broad set of roles (full stack, backend, QA engineers, SREs, etc.) if you meet our requirements. 

What you’ll do

• Be an independent individual contributor who can solve problems and deliver high-quality solutions with minimal/high-level oversight and a high level of ownership
• Bring a customer-centric, product-oriented mindset to the table - collaborate with customers and internal stakeholders to resolve product ambiguities and ship impactful features
• Partner with engineering, product, design, and other stakeholders in designing and architecting new features
• Experimentation mindset - autonomy and empowerment to validate a customer need, get team buy-in, and ship a rapid MVP
• Quality mindset - you insist on quality as a critical pillar of your software deliverables
• Analytical mindset - instrument and deploy new product experiments with a data-driven approach
• Deliver performant, reliable, scalable, and secure code capable of supporting Truework’s significant scale
• Monitor, investigate, triage, and resolve production issues as they arise for services owned by the team

What you bring

• 2+ years of software development experience
• Bachelor degree (or equivalent education/training)
• Proficiency in Python and JavaScript 
• Experience developing RESTful APIs
• Strong communication and documentation skills
• A strong sense of ownership from feature design through production release
• A desire to collaborate with external stakeholders
• An eagerness to learn, collaborate, improve, innovate, and have fun
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

Acerca de Checkr
Checkr está creando una plataforma de datos para facilitar la toma de decisiones seguras y justas. Fundada en 2014, la innovadora tecnología y la sólida plataforma de datos de Checkr ayudan a los clientes a evaluar los riesgos y garantizar la seguridad y el cumplimiento normativo para crear lugares de trabajo y comunidades de confianza. Checkr cuenta con más de 100.000 clientes, entre los que se incluyen DoorDash, Coinbase, Lyft, Instacart y Airtable.

Acerca del puesto
Como Software Engineer semi senior en Checkr, desempeñarás un papel crucial en el avance de nuestro producto en nuestra misión de crear la plataforma de datos del futuro. A lo largo del ciclo de vida del desarrollo del producto, colaborarás con otros ingenieros y homólogos de producto para diseñar y ofrecer nuevas capacidades de la plataforma e iniciativas clave de producto. Tu pasión por la excelencia técnica impulsará el progreso en la modernización de nuestra pila técnica, la simplificación de la arquitectura del sistema y la automatización de los flujos de trabajo manuales para garantizar la escalabilidad y la eficiencia de nuestra plataforma. 

Qué harás:

• Desarrollar nuevas capacidades de la plataforma y ofertas de productos, desde el diseño hasta el lanzamiento.
• Encontrar el equilibrio entre la rapidez de comercialización y el crecimiento a largo plazo, diseñando con visión de futuro y construyendo para el presente.
• Colaborar con el departamento de Productos para definir iniciativas del tamaño adecuado y elaborar una hoja de ruta que satisfaga las necesidades empresariales trimestre tras trimestre.
• Preservar la buena voluntad de los clientes garantizando la disponibilidad del sistema, participando en turnos de guardia, atendiendo las solicitudes de asistencia y tomando medidas preventivas para mejorar la fiabilidad.
• Ofrecer orientación a los ingenieros del equipo y de toda la organización.
• Desempeñar un papel activo en la mejora continua de la organización de ingeniería mediante debates durante el almuerzo, presentaciones del equipo y revisiones con la alta dirección.

Lo que debes traer:

• Dominio avanzado de inglés (requisito excluyente).
• +2 años de experiencia en desarrollo de software backend con un alto dominio de Ruby (preferiblemente), Golang o JavaScript/TypeScript.
• Sólidos conocimientos de los fundamentos de la informática, como bases de datos relacionales y no relacionales, estructuras de datos, algoritmos y API REST.
• Experiencia en modelado de dominios, diseño de objetos y arquitectura de sistemas.
• Experiencia demostrada en la redacción de código claro, probado y conciso.
• Competencia para establecer expectativas y tomar decisiones informadas a través de estimaciones de proyectos basadas en la información disponible.
• Capacidad para redactar y revisar propuestas técnicas, proporcionando comentarios constructivos y articulando compensaciones.
• Fuerte sentido de la responsabilidad en todos los aspectos del ciclo de vida del desarrollo, incluida la respuesta a incidentes y la responsabilidad por la solidez del producto.
• Deseo de colaborar y compartir conocimientos con los compañeros, tanto dentro del equipo como en toda la organización.
• Entusiasmo por aprender, mejorar e innovar en un entorno dinámico y colaborativo.
• Disponibilidad para trabajar en modalidad híbrida en nuestra oficina en Santiago. 3 días en oficina y 2 días trabajamos desde casa.
• Una mentalidad de alto rendimiento con una marcada predisposición a la acción: elevas el listón, actúas con urgencia, mantienes la resiliencia ante la incertidumbre y tomas responsabilidad para lograr resultados significativos.

Lo que obtendrás

• Contrato indefinido.
• Salario competitivo en CLP.
• Seguro de salud, vida y dental para ti y tu familia.
• Bono anual de $3,000 USD para aprendizaje y desarrollo.
• RSU.
• 5 días adicionales de vacaciones.
• almuerzo los días que vas a la oficina

About the team/role

We're looking for a forward-thinking, data-driven, and innovative leader to own and evolve Checkr's Total Rewards programs and People Operations.  Reporting to the Chief Legal Officer & Head of People, this role sits at the intersection of strategy, execution and leadership; designing compensation and total rewards programs that attract, incentivize and retain high-performing talent while building the systems, processes, and technology backbone that powers the entire People function.

This isn't your typical HR role. We need a builder and change champion who sees HR technology, AI, and automation as powerful levers to empower employees to drive impact and deliver results. You'll challenge the status quo, anticipate needs before they arise, leverage data for proactive insights, and create a People Operations ecosystem that is as innovative and high-performing as the product we build for our customers.

What you’ll do

• Serve as a strategic partner to the CLO/Head of People in setting an innovative and data-driven people strategy to power the future of Checkr.
• Own Checkr’s Total Rewards strategy end-to-end, designing compensation, benefits, equity, and variable pay programs that scale, reward impact, and attract and retain high-performing talent
• Lead equity strategy and governance, partnering with leadership and the Board to define equity compensation strategy for a late-stage private company
• Drive the People technology ecosystem and data architecture, optimizing Workday HCM and adjacent tools with automation and AI to deliver a seamless employee experience
• Champion and enable a self-service-first employee experience, creating frictionless processes, tools, and training that empower employees and managers while boosting adoption and satisfaction
• Lead a high-performing Total Rewards and People Operations team across payroll, people systems, benefits, reporting, and analytics, fostering a culture of ownership and growth
• Partner with senior leaders to scale rewards, processes, and People infrastructure and keep Checkr at the forefront of people strategy and innovation

What you bring

• 5+ years of progressive experience spanning Total Rewards, People/HR Operations, and HR Technology, with 10+ years in senior leadership, ideally in high-growth or pre-IPO/public company environments
• Deep expertise in designing and executing a toward rewards strategy, including experience in innovating in compensation design
• Proven ability to build, scale, and optimize HR technology ecosystems, including connected platforms across ATS, benefits, compensation, and performance, driving efficiency and insight 
• A tech-forward mindset with hands-on experience deploying AI, automation, and analytics to transform HR processes, systems, and employee experiences
• Exceptional communication and influence, able to translate complex ideas into simple, actionable insights and build trust across individual contributors, executives, and the Board
• Experience working with the Board and Compensation Committee on executive compensation and equity plan design for late-stage private companies is preferred but not required
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

To support our rapid growth, we are seeking a Finance Business Systems Analyst that can partner with the business systems teams driving requirements gathering, business process optimization, testing, process optimization, and cross functional collaboration. This role will be a member of the Corporate Engineering team that implements global solutions and drives value for business stakeholders. This role should have a core competency in financial processes, and also ERP Applications. 

What You’ll Do

• System Support & Troubleshooting (L1/L2): Serve as the first line of defense for finance system issues. Triage and resolve support tickets related to Oracle Fusion and any downstream finance applications.
• Requirements Documentation: Assist senior analysts in gathering requirements from stakeholders. You will be responsible for translating these discussions into clear, detailed functional specifications and user stories.
• Testing & QA: Own the execution of detailed test cases for system enhancements and updates. You will perform User Acceptance Testing (UAT), log defects, and work with developers to verify fixes.
• Process Mapping: Create and maintain documentation for existing workflows and Standard Operating Procedures (SOPs). Help identify bottlenecks in current processes to improve operational efficiency.
• Agile Participation: Actively participate in the Agile Scrum processes, including daily stand-ups, sprint planning, and backlog grooming sessions.
• Data Analysis & Reporting: Utilize SQL or system reporting tools to query data, validate financial results, and provide status reports to stakeholders regarding project execution and ticket health.
• Cross-Functional Collaboration: Coordinate with Finance, Accounting, and Engineering teams to ensure smooth communication and alignment on minor projects and system updates.

What you bring

• Bachelor's degree in Information Systems, Accounting, Business, Engineering, Math, or a related field is preferred. 
• Fundamental understanding of accounting principles or equivalent experience. 
• 1+ years of experience in systems analysis and process optimization
• 1+ years experience in Oracle ERP Fusion Financials or ERP systems (core general ledger, quote to cash, procure to pay)
• Working knowledge of SQL development is preferred.
• Experience in business process analysis, requirements gathering, and system testing.
• Strong problem-solving, coordination, and communication skills.
• Adept at balancing multiple priorities and managing time effectively.
• Familiarity with software development life cycles and agile methodology.
• Understanding of corporate business processes and systems.
• Ability to work in a team environment.
• A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the Role

Checkr is looking for an Engineering Manager to lead the Checkr Growth team. This team is hyper-focused on Checkr’s self-serve business delivering products and capabilities for Checkr’s growth funnel: Acquisition, Activation, Expansion & Retention. Leveraging your deep experience, you will build, coach, and inspire the engineering team to meet company objectives and bring new products and features to market.

What You’ll Do

• Lead a team to work on growth-focused initiatives such as increasing self-service customer conversions, improving the onboarding experience, creating engagement loops, and expanding product usage across segments.
• Lead test experimentation across multiple surfaces to unlock incremental business value while improving customer experience
• Drive technical vision for the team that motivates and excites the team for the next chapter
• Partner closely with product management to build new features and enhance existing ones 
• Work with the team to reduce technical debt and sustainably scale our architecture
• Build relationships with cross-functional teams and drive results with them 
• Nurture and grow team members based on their career aspirations
• Hire best of the talent and continue to raise the bar for the team
• Represent the team in planning and product meetings
• Optimize engineering processes and policies to drive velocity and quality

What you bring

• 4+ years as an engineering manager
• 8+ years as an engineer
• Exceptional verbal and written communication skills
• Strong skills in critical thinking, decision making, problem-solving, and attention to detail
• Experience managing quality incidents as both a technical lead and communication lead
• Experience working on products at scale, and understanding the data, legal, human impact, and technical nuances of supporting highly regulated products
• Strong experience with TDD, pair programming, and agile methodologies
• Deep understanding of service architecture and system design as well as lean software development principles
• Ability to make high-level prioritization decisions quickly and thoughtfully
• Backbone to make tough decisions when necessary
• Able to develop inclusive teams to foster growth and diversity 
• Ready to mentor the team to grow by providing stretch assignments and opportunities relevant to their interests
• Humility, openness to feedback, and eagerness to learn
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to 25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the Team / Role

Reporting into the COO, the VP of Revenue Operations is a critical driver of Checkr's growth strategy. This leader owns the full GTM engine — spanning enterprise, commercial, channel, and self-serve — and is accountable for the systems, frameworks, and operational discipline Checkr needs to scale.

This is a builder's role. The right person is an exceptional people leader who can attract, develop, and inspire a high-performing team — and who is actively shaping how that team works through AI. You will partner closely with Sales, Marketing, Customer Success, and Partnerships and collaborate cross-functionally with Product, Engineering, Finance, and Operations to deliver on our go-to-market strategy.

What You'll Do

• Lead and scale a high-performing Revenue Operations organization — owning Analytics, Enablement, and GTM Systems, and serving as a strategic partner to GTM leaders across new logo acquisition and existing customer management.
• Build and lead an AI-forward team — establish an AI-first operating standard for RevOps at Checkr, where the team leads with AI to work faster, think bigger, and focus on what drives growth.
• Drive growth across all GTM segments — understand the business deeply and identify levers to accelerate performance across new logo acquisition and existing customer management.
• Own business planning, forecasting, and analytics — establish a rigorous analytical framework and cadence that gives the Revenue organization visibility, accountability, and confidence in its performance.
• Own Enablement strategy and execution — equip GTM teams with the tools, training, and playbooks they need to perform at their best, and ensure that every new initiative lands effectively in the field.
• Design the future state — define the roadmap for what Checkr needs to invest in now to support growth in the years ahead, and drive execution against the initiatives that will unlock that scale.
• Partner with C-Suite and EStaff — shape go-to-market strategy, align on scaling priorities, and influence resource and investment decisions across the organization.

What You Bring

• Exceptional leadership and people instincts — you build teams people want to be on. You develop talent, set a high bar, and create the conditions for a team to do its best work.
• AI fluency and a builder's mindset — you are actively using AI tools in your own work today and have a clear point of view on how they change what's possible in RevOps. You don't wait to be asked to modernize — you lead it.
• Proven GTM Operations leadership at scale — you have led a RevOps or GTM Strategy & Operations team of 25+ at a 500+ person company, with late-stage experience (Series D/E or post-IPO) in the last five years.
• Deep quantitative instincts — you are highly analytical, own the numbers, challenge assumptions, and hold teams accountable to metrics that matter.
• Executive presence and cross-functional influence — you interface directly with C-Suite, challenge up when needed, align across functions, and earn credibility through clarity and follow-through.
• Bias for action — you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What You'll Get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

Are you ready to take your field marketing skills to the next level? Join our dynamic Checkr Marketing team and lead the charge in shaping our event strategy and execution. Your role will be pivotal in driving pipeline and revenue growth for Upmarket segments. If you’re a strategic thinker, a hands-on executor, and a collaborator at heart, we want to hear from you. Join us and be part of an exciting journey to build a data platform that powers safe and fair decisions.

What you’ll do

• Event Strategy and Execution: Develop and execute a strategic annual event plan in collaboration with the wider Field Marketing Team to fuel pipeline and revenue growth, focusing on key industry and partner events, associations, and communities.
• Program Ownership & Execution: Own end-to-end delivery of field marketing programs, including creative strategy, logistics, onsite management, internal communications, sales enablement, and integrated promotional plans before, during, and after events to ensure seamless execution and measurable impact.
• Stakeholder Engagement: Collaborate closely with sales, partner and marketing teams to integrate events into the Go-To-Market strategy and build strong relationships with industry partners, associations, and event organizers to secure strategic event participation and sponsorship opportunities.
• Event Messaging: Partner with product marketing, leadership, and subject matter experts to integrate thought leadership and business priority messaging into events, craft compelling event promotion materials across email, social media, OOH promotions, and landing pages, and post-event follow-up communications. 
• Data-Driven Approach: Own measurement and reporting against established KPIs, conduct post-event performance analysis, and translate insights into clear recommendations to optimize event strategy, execution, and ROI.
• Budget Management: Efficiently manage the event budget, track expenses, and maximize ROI for each event.
• Team Collaboration: Lead and inspire cross-functional teams, fostering a collaborative work environment to achieve event goals and objectives.
• Innovation: Pilot new event types, formats and vendors across physical and virtual events to maximize the impact and achieve business objectives.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you bring

• 6+ years of experience in field marketing in the B2B SaaS space
• Ability to work strategically and execute hands-on
• Experience managing various event types, engaging decision-makers and executives
• Proven record for building effective sales, partner and marketing relationships
• Courage to take the initiative, pilot, and evaluate new program types
• Experience using data and metrics to develop strategy and drive program improvements
• Proficient in Salesforce (CRM), Marketo (MA), Asana (Project Management), and Google Suite 
• Experience in leveraging AI to optimize various stages of an event
• Willingness to travel up to 30% of the time

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

As an Associate Customer Success Manager on our Mid-Market Scale team, you will be responsible for driving customer retention and growth by ensuring that our customers are engaged and leveraging the full value of the Checkr solution. This role serves as a vital growth engine for our Customer Success organization, designed to develop the talent that feeds our Mid-Market Relationship, Enterprise, and Strategic CSM teams.

In this role, you will work alongside an elite team of CSMs that succeeds through collaboration, grit, and constant improvement to manage our pooled customer segment as a collective team. In this model, the success of the customer in the scaled segment falls on the team as a whole, providing a high-collaboration environment where you can learn the fundamentals of customer success at scale. This is an ideal role for someone either early in their Customer Success career or a high-performing operations professional, SDR, BDR, or AE looking to pivot into Customer Success, eager to grow, iterate, and win as part of a dynamic group.   

The Customer Success team is proactive, intuitive, and dynamic. We work with different profiles and a broad range of customers who are in different phases of the customer lifecycle. Informed and organized, the Customer Success team works to drive maximum value between all Checkr and Customer relationships. 

What you’ll do

• Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
• Develop a comprehensive understanding of respective clients within the pool to contribute to planned and strategic initiatives.
• Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings.
• Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
• Oversees multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements

What you bring

• 1+ years of client-facing customer success/sales/account management/customer service experience
• General knowledge of software applications i.e. Salesforce, Google Apps, etc.
• Strong customer focus, you care about your customers and view their success as your own
• Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
• Acute attention to detail to track high-volume tactical program elements across multiple customers
• Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
• Learn quickly and are excited to take on challenging new projects
• Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
• Experience in the SaaS or Human Resources space is a plus
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

 #LI-AG1

The Role

We are looking for a strategic Director of Customer Marketing to lead Checkr’s efforts in leveraging our customer base as a primary engine for revenue and advocacy. Reporting to the VP of Product & Customer Marketing, you will own the end-to-end strategy to attain ambitious customer upsell and retention targets across both self-serve customers and managed customers. To achieve this, you will work with your team of four reports and a broad set of cross-functional stakeholders to design, implement, and optimize customer marketing programs that delight our customers, help them to maximize their success on the Checkr platform, and strengthen our relationships with them.

This is a critical leadership role for someone who excels at the intersection of data-driven marketing and customer experience. You will oversee a team of expert specialists in lifecycle marketing automation, managed customer programs, customer advocacy, and customer events. Your mission is to evolve our current programs into a sophisticated, AI-orchestrated engine that delivers personalized value at every stage of the customer journey.

What You’ll Do

• Strategic Goals: Define the customer marketing playbook to achieve self-serve and managed revenue targets. Own KPIs including SMB net revenue retention, managed customer upsell pipeline, and advocacy-influenced win rates.
• Team Management: Lead and mentor a high-performing team of four (Lifecycle Marketing Lead, Sr. Customer Campaigns Manager, Sr. Customer Advocacy Manager, and Customer Events Manager).
• AI & Automated Engagement: Lead the evolution from lifecycle marketing automation to sophisticated AI orchestration. Partner with Marketing, Ops and Product to implement behavior-triggered messaging and chat experiences that engage customers with tailored solutions.
• Managed Segment Growth: Collaborate with Marketing, Sales and Account Management to execute data-enriched programs such as customer webinars and customer newsletters, providing helpful education and updates for customers.
• Advocacy: Scale our advocacy programs to increase our delivery of customer stories, quotes, and other proof points. Strengthen our customer referral program to win more deals, and drive ratings and reviews on influential third-party websites.
• Customer Events: Lead our flagship customer events such as our Customer Advisory Board series and our new Super Admin meetups, creating delightful experiences for customers where we can learn from them and expand our relationships with them.
• NPS Program: Lead our annual NPS survey across our customer base, delivering valuable insights that inform our product and go-to-market strategies.
• Cross-Functional Leadership: Partner with Data, RevOps, and R&D to build the infrastructure for a centralized customer dashboard and improved experimentation frameworks.

What You Bring

• Experience: 10+ years in B2B SaaS marketing, with 6+ years in customer marketing, and 3+ years in a leadership role. You have a proven track record of owning revenue targets and multi-function teams.
• Customer Empathy: You’re passionate about improving the experience of the customer, and you enjoy analyzing data to reveal insights about how customers think and behave.
• Technical Sophistication: You have deep experience with the established martech stack (e.g. Marketo, Pendo, Salesforce) and a passion for emerging tech like AI orchestration (e.g. Phave), chat-based engagement (e.g. Ada, Qualified), and data enrichment tools (e.g. Clay).
• Data-Driven Approach: You translate complex data into clear, actionable campaign strategies, and you are comfortable working with Data Science and RevOps teams on advanced data analysis projects.
• Advocacy Experience: You know how to turn a successful customer into a passionate advocate through case studies, social proof, and peer-to-peer references.
• Strategic Execution: You can move from high-level annual operating plans to hands-on campaign optimization without missing a beat.
• A-player Mindset: You move with urgency, thrive in ambiguity, and take ownership of your team’s goals and performance.

What You’ll Get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• Medical, dental, and vision coverage
• Reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

The Integrations team at Checkr builds and maintains the pre-built integrations that plug Checkr's background check platform directly into the HR tech stacks of our customers. With 200+ integrations across the industry's top ATS, HRIS, and payroll platforms, including Workday, iCIMS, SAP SuccessFactors, and many others, the team eliminates redundancies across platforms and enables a seamless screening workflow for recruiters and candidates alike.

As a Staff Engineer on the Integrations team, you'll drive the technical architecture of complex, multi-system workflows, spanning OAuth flows, webhook event processing, data mapping, and partner-facing APIs. You'll set the technical bar for how Checkr's platform connects to the broader HR landscape, enabling faster hiring and a better experience for both employers and candidates.

What you’ll do

• Own development of the product from ideation, design, implementation, to release
• Bring a customer-centric, product-first mindset to the table - collaborate with Design, Product, Data, and others to instrument and deploy new product experiments and ship impactful features
• Define and lead technical initiatives to enable growth at scale and address technical debt, both within the team and across the organization
• Provide mentorship to engineers on the team and across the organization
• Spread development best practices through knowledge sharing and documentation
• Partner with product and engineering management in quarterly and annual planning activities
• Ensure the quality, reliability, and scalability of our services

What you bring

• Bachelor’s degree in Computer Science or related field, or equivalent practical experience
• 10+ years of software development experience and 3+ years experience in a project leadership role
• Deep expertise in backend development (e.g., Ruby, Node.js, or similar), with working proficiency in frontend technologies such as JavaScript and React to support API development and integrations
• Experience building scalable systems with automated testing, observability, and high performance (A/B testing a plus)
• A strong sense of ownership from feature design through production release
• A proven ability to collaborate effectively with technical and non-technical stakeholders
• Strong communication, project management, and a commitment to mentoring engineers
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

We are hiring a Senior Revenue Enablement Business Partner to serve as the strategic lead for our largest business unit - Workforce - with primary responsibility to Sales. This role will act as a trusted advisor to the segment leaders, responsible for defining and executing the end-to-end enablement strategy. 

The Enablement Business Partner (EBP) will own the enablement roadmap and operating cadence, ensuring the right skills, knowledge, and tools are delivered at the right time to drive stronger customer conversations, credibility, and revenue impact. The ideal candidate will possess excellent communication skills, the ability to work autonomously, and follow through to drive work to successful conclusions. This leader will translate business priorities into targeted enablement programs across product, industry, and role-based competencies — accelerating readiness and performance across the Sales field.

This role is right for you if you:

• You want to impact the industries that run our world: Your efforts will result in real-world impact - helping power fair and safe decisions across all the use cases where people’s data needs to be verified. (e.g., renting a car, volunteering at a school, getting a job, applying for a mortgage)
• You are passionate about making others better: You have the aptitude to understand the skills, workflows and tools that help revenue teams deliver meaningful engagements with buyers and you build programs that allow those folks to learn, test and apply those capabilities and behaviors. 
• You apply analytics to prioritize work:  There’s no shortage of opportunity. You leverage performance data to help inform how you prioritize and the hypotheses that drive your scope.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Checkr. We have countless opportunities to experiment and master your craft in a growth environment.

What you’ll do

• Analyze performance data, pipeline signals, and skill gaps to define targeted enablement interventions that influence revenue outcomes. Translate insights into program design and prioritization. Measure impact on pipeline coverage, win rates, deal velocity, and ramp
• Partner cross-functionally with Sales, Product, Marketing, Solutions Engineering, and other customer teams to ensure enablement is fully integrated into the business rhythm. Deeply understand roadmap, innovation, and emerging capabilities, and translate them into field-ready narratives and buyer enablement. Lead high-visibility programs including SKOs, QBRs, and regional team training. Build targeted programs to support sales managers.
• Design and orchestrate learning experiences and performance solutions that enable sellers to have high-impact, value-based customer conversations. Lead methodology adoption (e.g., MEDDICC, Command of the Message); reinforced through deal coaching and review programs.
• Create and implement learning programs to support change management initiatives for revenue generating teams to increase productivity throughout the pre- and post-sale cycles.
• Experiment with modern, creative learning approaches including hands-on labs, live deal-based enablement, peer learning, and AI-enabled models.Gain leverage from sales tech stack; understand how each team uses to drive workflow proficiency, and implement capabilities for ongoing optimization, in close partnership with Revenue Systems teams. 
• Develop and demonstrate core leadership skills including executive communication, strategic prioritization, influence without authority, and operating rhythm ownership. Serve as a connector between strategy and execution, ensuring enablement priorities are aligned, sequenced, and scalable.

What you bring

• 7–10 years in field enablement or GTM; minimum 3 years in a senior or lead capacity. 
• Deep understanding of field sales cycles, GTM strategy, territory management, and revenue operations.
• Strong analytical skills; experience connecting field programs to win rates, deal velocity, and pipeline KPIs.
• Proven track record of independently designing, delivering, and measuring end-to-end field enablement programs.
• Familiarity with CRM systems (e.g., Salesforce), sales engagement tools, content management platforms, and AI "do-my-job" type tools.
• Skilled at influencing without authority; experience partnering with VP-level field sales stakeholders.
• Practitioner-level expertise in one or more field sales methodologies; has led field methodology training.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and more. We are disrupting a $5B+ industry, dominated by legacy incumbents, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

The Operations team is at the core of Truework’s product fulfillment engine. As an Customer Experience Representative, you will be directly responsible for completing manual verification requests, a critical step in delivering our core product. You will serve as a key driver of revenue by ensuring verifications are completed accurately, quickly, and in compliance with all standards. This is a high-impact, high-volume role that demands precision, professionalism, and persistence. You’ll be engaging directly with employers, payroll providers, and HR contacts to obtain verification data and ensure delivery of time-sensitive products that drive customer satisfaction.

What you’ll do

• Own the end-to-end manual outreach process to fulfill employment and income verifications, ensuring fast and accurate product delivery
• Make outbound phone calls and send written communication to HR and payroll contacts to gather required information in a timely manner
• Conduct discovery and validation work to identify accurate employer contacts, ensuring data integrity and preventing fraudulent or incomplete verifications
• Manage a high volume of outreach activity with new claims and follow ups daily while maintaining top-tier accuracy and documentation
• Navigate internal systems and workflows to complete and submit verifications within defined SLAs
• Collaborate cross-functionally with Customer Support, Quality, and other teams to escalate complex issues and contribute to process improvement

What you bring

• 1+ year of experience in outreach, contact center, sales, fulfillment, or other customer-facing roles; startup or high-growth environments preferred
• Exceptional verbal and written communication skills, with a proven ability to persuade and problem-solve via phone and email
• Strong time management and organizational skills with an ability to juggle multiple priorities in a fast-paced environment
• Self-starter mindset with a drive to hit productivity and fulfillment goals
• Deep sense of ownership over customer and revenue-impacting work, and a commitment to data security, confidentiality, and compliance in every interaction
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1

About the role

As the Director of Platform Engineering at Checkr, you will be responsible for driving the organization's overall platform and infrastructure strategy. To achieve this, you will need to have a deep understanding of platform engineering and how to drive a strategic roadmap of foundational capabilities and, most importantly, its adoption by the other development teams.

What you’ll do

• Define and drive the technical vision, architecture, and service ecosystem for a highly scalable, reliable, and secure platform that enables reuse and standardization across engineering teams.
• Lead execution and delivery across platform engineering, scaling systems, and processes to improve operational efficiency, cost optimization, and alignment with business impact.
• Partner cross-functionally with product engineering leadership to drive customer-centric platform solutions and foster strong cross-team collaboration.
• Build and scale a high-performing, inclusive engineering team, fostering a culture of ownership, innovation, transparency, and continuous improvement.
• Lead the strategy and adoption of AI-enabled development practices, including tooling, workflows, and guardrails, to improve engineering velocity, code quality, and developer experience.

What you bring

• Demonstrated success as a Director+ level in leading, scaling, and retaining a high-performing engineering org of 30-40+ engineers
• 7-10 years of leadership experience leading infrastructure or delivery platform engineering initiatives. 15+ years of software engineering experience
• Data-driven mindset: you know everything built must be measured to understand impact; fluency with DORA metrics and engineering health indicators to assess and improve delivery performance 
• Experience leading Platform teams, ideally, most of these teams: Infrastructure & Data Stores, DevX, SRE, and Core Services.
• Experience with driving successful platform adoption programs, with the ability to demonstrate the business impact of such initiatives
• Proven experience driving AI adoption across engineering teams to meaningfully increase developer productivity and operational efficiency.
• Highly effective communicator with good people instincts - able to build trust and work well with a diverse group, both internally and externally
• Willingness to lead in a hands-on, high-performance environment
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

We're seeking an experienced Staff Data Engineer to join our Data Platform team. This team plays a crucial role in our mission by developing and maintaining scalable data platforms for fair and safe hiring decisions.

As a Staff Data Engineer on the Data Platform team, you'll work on Checkr’s centralized data platform, critical for the company's vision. The centralized data platform is the heart of all key customer facing products. You will work on high-impact projects that directly contribute to the next generation products. 

What you’ll do:

• Architect, design, lead and build end-to-end performant, reliable, scalable data platform.
• Be an independent individual contributor who can solve problems and deliver high-quality solutions without oversight and a high level of ownership.
• Mentor, guide and work with junior engineers to deliver complex and next-generation of features. 
• Bring a customer-centric, product-oriented mindset to the table - collaborate with customers and internal stakeholders to resolve product ambiguities and ship impactful features
• Partner with engineering, product, design, and other stakeholders in designing and architecting new features
• Experimentation mindset - autonomy and empowerment to validate a customer need, get team buy-in, and ship a rapid MVP
• Quality mindset - you insist on quality as a critical pillar of your software deliverables
• Analytical mindset - instrument and deploy new product experiments with a data-driven approach
• Architect, lead and build a performant, reliable, scalable data platform.
• Monitor, investigate, triage, and resolve production issues as they arise for services owned by the team
• Create and maintain data pipelines and foundational datasets to support product/business needs.
• Design and build database architectures with massive and complex data, balancing with computational load and cost
• Develop audits for data quality at scale, implementing alerting as necessary
• Create scalable dashboards and reports to support business objectives and enable data-driven decision-making
• Troubleshoot and resolve complex issues in production environments

What you bring:

• 10+ years of designing, implementing and delivering highly scalable and performant data platform.
• Experience building large-scale (100s of Terabytes and Petabytes) data processing pipelines - batch and stream
• Experience with ETL/ELT, stream and batch processing of data at scale
• Expert level proficiency in PySpark, Python, and SQL
• Expertise in data modeling, relational databases, NoSQL (such as MongoDB) data stores
• Experience with big data technologies such as Kafka, Spark, Iceberg, Datalake, and AWS stack (EKS, EMR, Serverless, Glue, Athena, S3, etc.)
• An understanding of Graph and Vector data stores (preferred)
• Knowledge of security best practices and data privacy concerns
• Strong problem-solving skills and attention to detail
• Experience/knowledge of data processing platforms such as Databricks or Snowflake.

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-TD1

About the Role

We are seeking a strong Senior Data Engineer to build and maintain scalable, high-quality data pipelines powering Checkr’s centralized data platform. As a Senior Engineer, you will independently deliver complex features, contribute to system design, and collaborate with cross-functional partners to support the next generation of our data products.

What You’ll Do

• Independently design and implement complex batch and streaming pipelines using PySpark, SQL, and AWS services.
• Navigate ambiguity with guidance, translating high-level direction into well-scoped, high-quality technical solutions.
• Work cross-functionally with product, design, analysts, and engineers to ship impactful features and improve data workflows.
• Contribute to architectural discussions and system improvements without owning long-term strategy.
• Ensure pipeline reliability and data quality, implementing testing, monitoring, and observability best practices.
• Investigate and resolve production issues for services owned by the team.
• Write performant, maintainable code that aligns with engineering standards.
• Support the team in building foundational datasets that enable analytics, ML, and customer-facing features.

What You Bring

• 6–7+ years of experience in data engineering with strong hands-on execution ability.
• Proficiency with PySpark, Python, and SQL, including debugging and performance optimization.
• Experience building large-scale pipelines (up to terabytes or larger), with exposure to streaming systems such as Kafka.
• Strong knowledge of data modeling, relational databases, and NoSQL stores.
• Experience with AWS services such as EMR, Glue, Athena, Lambda, and S3.
• Exposure to Iceberg or other lakehouse technologies (nice to have).
• Understanding of security and data privacy fundamentals.
• Strong problem-solving skills, attention to detail, and ability to execute independently.
• Knowledge of Databricks, Snowflake, or Graph/Vector stores is a plus.

Como Senior Software Engineer en Checkr, trabajarás en proyectos de ingeniería de alto impacto que ayudan a construir un futuro más justo para todos. Checkr busca a un ingeniero con experiencia para unirse al grupo Enterprise, enfocándose en la construcción de integraciones con Sistemas de Gestión de Candidatos (ATS por sus siglas en inglés).

La misión de nuestro equipo es proporcionar los antecedentes penales más precisos y completos de la industria para clientes en todo el mundo. Estamos contratando para un equipo centrado en unificar las experiencias que ofrecemos en todos los productos de evaluación de antecedentes de Checkr (tanto para clientes en EE. UU. como internacionales), proporcionando funcionalidades de plataforma común a otros equipos de Checkr. Nuestro equipo se dividirá en un 70% backend y 30% frontend. Como ingeniero senior, tendrás un rol fundamental en la arquitectura de las soluciones.

Lo que harás:

• Aprender sobre sistemas ATS y las leyes internacionales que rigen las verificaciones de antecedentes. Estas reglas varían según el país, y nuestra plataforma debe soportarlas todas: este equipo se enfoca en construir funcionalidades de plataforma bien arquitecturadas y acotadas.
• ¡Tus clientes principales serán otros equipos internos de Checkr que construyen productos específicos de evaluación!
• Ayudarás a unificar el código (backend + frontend) y la experiencia de usuario (UX) de estas evaluaciones en toda la organización, para que nuestros clientes cuenten con la misma calidad de servicio sin importar en qué parte del mundo estén contratando.
• Colaborar con Staff Engineers y el liderazgo para diseñar las soluciones y planes de ejecución adecuados que materialicen nuestra visión de plataforma.
• Comunicarte con desarrolladores internos y externos para construir soluciones que mejoren su productividad.

Requisitos obligatorios (Must haves):

• Inglés avanzado (requisito excluyente) todas las entrevistas son en inglés.
• Disponibilidad para trabajar en modalidad híbrida en Santiago de Chile, vamos 3 días a la semana a la oficina.
• Más de 7 años de experiencia en desarrollo de software full-stack.
• Un fuerte sentido de propiedad (ownership) sobre tus proyectos.
• Sólida experiencia con Ruby (preferible), Python o Java, además de JavaScript (React.js).
• Conocimiento profundo de los fundamentos de Ciencias de la Computación: bases de datos relacionales, estructuras de datos y algoritmos, ORM (Object Relational Mapping) y APIs REST.
• Buenas prácticas de desarrollo utilizando TDD (Test Driven Development), DDD (Domain Driven Design) y programación funcional y orientada a objetos.
• Experiencia con microservicios (y patrones como event sourcing o API Gateways).
• Una mentalidad de jugador a con un fuerte sesgo hacia la acción: elevas el estándar, te mueves con urgencia, te mantienes resiliente ante la ambigüedad y asumes la responsabilidad para lograr resultados significativos.

Deseable (Nice to have):

• Experiencia con arquitecturas orientadas a eventos (usando herramientas como Kafka, RabbitMQ o SQS).
• Experiencia en observabilidad (usando herramientas como Datadog, Grafana o Splunk).
• Experiencia en Inteligencia Artificial (AI).
• Curiosidad por descubrir cómo entregar código limpio, robusto y escalable.
• Comprensión de cómo construir sistemas distribuidos confiables y capacidad para discutir sus ventajas y desventajas (trade-offs) en profundidad.
• Gran capacidad de comunicación y habilidad para lograr acuerdos entre grupos de personas con diferentes niveles de conocimiento técnico.

Lo que obtendrás

• Un entorno colaborativo y dinámico.
• Ser parte de una empresa internacional con sede en Estados Unidos.
• Bono anual de $3,000 USD para, certificaciones, cursos, aprendizaje y desarrollo profesional.
• Compensación competitiva y oportunidades de avance profesional y personal.
• Cobertura del 100% en salud, dental y visión para empleados y dependientes.
• Beneficios de vacaciones adicionales (5 días extra) y flexibilidad para tomar tiempo libre.
• RSU (restricted stock units)
• Almuerzo los días que vayas a la oficina

We're hiring a Senior Manager to lead two connected missions inside Checkr's Data & ML organization: (1) own the quantitative backbone of Checkr's revenue and financial data, and (2) accelerate growth, including self-serve SMB, product, pricing & packaging, etc., business through data science and experimentation.

This role owns the data science function that drives Checkr's growth across all levers: sales, product, planning, pricing, and packaging. That means forecasting and revenue models, cost and billing data products, unit economics, experimentation, activation and conversion analytics, and the quantitative inputs that shape how we package and price. These are the sources of truth our C-staff, Finance, and Product teams rely on to make decisions.

The mandate is broad on purpose. Growth at Checkr doesn't live in a single segment or motion; it spans self-serve SMB, enterprise expansion, and strategic finance. We believe there is significant untapped upside, and you will build and run the team that finds and captures it

This role sits in the central Data & ML team within the Engineering organization. You will partner daily with Engineering, Product, RevOps, Marketing, Finance, and Executive teams. You'll also be a member of the Data & ML leadership team, which means you'll be directly involved in shaping Checkr's AI strategy, including our initiative to deploy our agentic fleet and build scalable context with our semantic layer.

We are looking for someone based in San Francisco who has built and run data teams in fast-moving, impact-first environments. Less process, more shipping / less paperwork, more results.

What you’ll do

• Build and run the team. Hire, develop, and retain a high-performing group of data scientists and analysts across Revenue and Growth; set clear expectations, coach directly, and create an environment where strong ICs do their best work.
• Own the revenue data layer. Drive the roadmap for financial data science: revenue forecasting models, cost and billing data products, reconciliation pipelines, and Exec dashboards that our C-staff and board rely on for planning and strategy.
• Accelerate SMB growth. Lead the PLG data science push: experimentation, activation, and conversion analytics, package and pricing optimization, and propensity models that move self-serve revenue.
• Partner with Finance and Growth leadership. Be the go-to quantitative thought leader for the CFO org and Product leadership team; translate complex modeling work into clear recommendations that shape our roadmaps.
• Ship AI-powered workflows. Put AI to work on your team's processes: automate analytical pipelines, build agentic workflows for recurring analyses, and contribute reusable skills and context to Checkr's agentic platform. The expectation is that our teams operate AI-first.
• Raise the technical bar. Set and enforce standards for modeling rigor, data quality, pipeline reliability, and production-readiness. Your team's outputs inform board-level financial decisions; accuracy and trust are the baseline.

What you bring

• A Bachelor's or Master's degree in a quantitative field (Statistics, CS, Economics, Math, Engineering) or equivalent depth from experience
• 10+ years in data science, analytics, or quantitative roles, with clear progression in scope and impact
• 4-7+ years of direct people management, with demonstrated ability to hire strong talent and develop ICs into high performers
• Deep SQL and Python fluency; hands-on experience with modern ELT/data transformation tools (dbt, Snowflake, or equivalent); working knowledge of ML and forecasting methods
• Comfort with and enthusiasm for AI-assisted workflows; experience using LLMs, code-generation tools, or agentic systems in production or operational contexts is a strong signal
• Track record of building and executing a multi-quarter roadmap for a data science function, with clear line-of-sight to business outcomes
• Strong executive communication skills; you can present complex quantitative work to a C-level audience and leave the room with a decision, not a follow-up
• Experience applying data science to revenue, growth, or financial problems in B2B SaaS or a high-growth startup environment

What you’ll get

• A fast-paced, low-bureaucracy environment where shipping matters more than process
• Direct exposure to executive and C-level decision-making
• A leadership seat on the Data & ML team shaping Checkr's AI strategy
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-TD1

About Checkr

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

About the Role

Truework, recently acquired by Checkr, provides access to crucial employment, income information and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

As a Strategic Account Executive on the Truework team, you’ll help scale our impact across large national and regional lenders, with a primary focus on acquiring new clients to Truework Verification services. As automated verification services become a more common practice for lenders in how they run their operation, you’ll lead the charge in building and executing a more repeatable playbook to drive new customers who will grow with us for years to come. By deeply understanding their unique company challenges and goals, you will pair them with solutions that will help them reach their business objectives and innovate within their organizations. 

This role is ideal for a proven sales professional who:

• has experience selling transformational solutions to customers, where you can quickly identify and pattern map where and how the Truework solution can drive impact in a customer’s operation
• has experience identifying and building relationships with decision makers, business and technology influencers and users, closing 6- and 7-figure pursuits
• who thrives in a fast-paced, highly collaborative environment— ready to help close the gap between the legacy solutions and processes lending teams are leaning on and their plans and intentions to deliver competitive and streamlined processes for consumers 

You will be an important part of an elite, professional, and rapidly growing cross-functional team that succeeds through collaboration, grit, and learning.

What you’ll do

• Deliver Sales Excellence:
• Consistently achieve pipeline and revenue targets by applying modern sales techniques and processes to efficiently manage top of funnel engagement tactics and deal strategy and close processes
• Think outside-the-box to cultivate awareness of the Truework vision. Plan and execute targeted campaigns for your territory working with the marketing and partner teams to scale your coverage and build pipeline 
• Partner with and guide the efforts of our internal team to support your accounts in pre-sales activities and in the deployment to execute on agreed upon account goals, strategies and tactics for growth
• Leverage analytics, case studies, past performance, and market intelligence to create a territory plan and craft your own target account strategies.
• Manage Account Relationships:
• Have an understanding of the lender’s operation and an ability to identify the varying use cases where verification services can drive impact 
• Exhibit deep and up-to-date knowledge of our product portfolio in order to communicate the benefits of new features and enhancements
• Show proficiency in navigating buy team personas, with intentional activities for executive bridging and champion building
• Exhibit Industry- & Customer-specific Business Acumen:
• Actively understand each customer’s strategic growth plans, technology footprint, and corresponding technology strategy, internal challenges, and competitive landscape.
• Review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to stay updated on key industry trends and issues impacting the prospect. 
• Be equipped to identify and discover centers of value for lenders, and conduct analysis to quantify ROI and impact of our solution on their operation
• Be a good teammate
• Represent both market trends and client needs to the Executive and the Product teams to ensure we are both serving current needs well and evolving our products and portfolio to identify future client needs 
• Show unparalleled grit - constantly experiment, be willing to pivot, and have resiliency regardless of the obstacles faced

What you bring

• 5+ years of full-cycle sales experience, selling transformative technology solutions 
• Experience closing new business accounts and building pipeline using modern marketing tactics
• Experience selling to EVPs, CXOs and end-users (in the same sales cycle) in both individual and team sales environments
• Ability to navigate large organizations’ political landscape to maintain and expand relationships at all levels
• General knowledge in common sales practices like MEDDPICC, Command of the Message (Force Management), Challenger, Power Selling, or others
• Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner, present executive-level business cases 
• Ability to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
• You are smart, self-motivated, organized, disciplined, inquisitive, detail-oriented, and process-oriented; you have an ownership mentality within all aspects of your work
• You have a growth mindset that is always learning, growing, and actively seeking feedback
• You have a team-first mentality—you show up for your team and expect the same in return. You enjoy planning, adjusting, executing, winning, and celebrating as a team.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A very fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1

As a Customer Success Manager for Checkr Trust, you will join an emerging business inside Checkr, operating across multiple verticals that we interact with in our everyday lives. We have strong traction — but our post-sale motion is still in its early stages.

This role sits at the intersection of Customer Success, Technical Strategy, and Commercial Growth.

You will own a portfolio of strategic accounts and be accountable for:

• Adoption
• Expansion
• Executive alignment
• Long-term value realization

This is not a reactive CSM role.
This is not a pure TAM role.

You are the strategic operator ensuring customers deploy deeply, expand meaningfully, and become long-term partners.

If you want clear swim lanes and mature playbooks, this isn’t it.
If you want to help define how this business scales, this is the opportunity.

What You’ll Do

Own Strategic Accounts End-to-End

• Serve as the primary post-sale owner for high-impact, high-visibility customers
• Drive executive-level alignment on business goals and measurable outcomes
• Ensure deployments move from contract to meaningful production usage quickly

Drive Adoption & Commercial Growth

• Identify underutilization and remove barriers to deeper embedding
• Surface expansion opportunities tied to customer workflows and risk exposure
• Partner closely with Sales on renewals and strategic growth motions
• Be accountable for retention and expansion revenue across your portfolio
• Use advanced AI tools to build systems that help us grow

Translate Product Into Business Impact

• Understand customer workflows well enough to connect product capabilities to operational and financial outcomes
• Lead quarterly business reviews that demonstrate ROI and strategic value
• Turn performance data into actionable insights that influence customer strategy
• Leverage AI to turn data into insights
• Partner cross-functionally with leadership to shape the future our product

Build the Playbook

• Help define segmentation, engagement models, and risk signals.
• Develop scalable frameworks for launches, renewals, and expansion.
• Influence product roadmap through structured customer feedback.
• Raise the bar on what “great” customer partnership looks like in a new market.

What We’re Looking For

You likely have:

• 6–10+ years in Customer Success, Strategic Account Management, or a hybrid post-sale role in B2B SaaS
• Experience owning enterprise or high-growth accounts with meaningful revenue responsibility.
• A track record of driving both retention and expansion.
• Comfort navigating executive stakeholders and technical teams.
• Experience operating in startup or high-growth environments.
• An obsession with experimentation of AI into your workflows
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

You do not need to be an engineer.
But you must be technically fluent enough to:

• Lead customer integrations 
• Diagnose adoption friction
• Speak confidently with product and technical stakeholders
• Work within applications like Zendesk, Salesforce, Google Apps, Lovable, Claude and BI tools like Looker and Omni

Behaviorally, you:

• Take full ownership of revenue and outcomes
• Push customers forward when momentum slows
• Balance empathy with accountability
• Thrive in ambiguity
• Prefer building systems over maintaining status quo
• Want to help build a second company inside a larger one

People describe you as gritty, commercially sharp, resilient, and proactive.

Why This Role

• You will shape how Customer Success operates in a new business line.
• You will work with sophisticated customers solving complex trust & safety problems.
• You will have real commercial impact.
• You will help define what “great” looks like — not inherit it.

Hybrid – 3 days per week in SF (Tues/Wed/Thurs)

#LI-AG1

As a Senior Database Reliability Engineer at Checkr, you will be primarily responsible for managing cloud database and data storage infrastructure, backup policies and processes, data lifecycle management, and performance tuning and troubleshooting across a breadth of database platforms. Beyond this, you will help our software teams maximize their understanding and efficient use of our database systems.

What a typical week may look like at Checkr:

• Design and recommend database architectures that address resiliency, durability, and high availability concerns
• Provision and administer database and database-adjacent cloud resources using Infrastructure as Code 
• Maintain and troubleshoot database systems in production, staging, and sandbox environments
• Optimize database performance at the query, schema, and instance levels
• Embrace and extend BCDR and data protection practices across availability zones, accounts, and providers
• Work closely with the Infrastructure team to align on infrastructure best practices
• Implement security best practices for data stores
• Automate common database tasks to reduce manual toil
• Work closely with the SRE team and improve observability (alerting, metrics, monitoring) of the database schema and infrastructure
• Take part in incident response, diagnosis, and follow-up on system outages or alerts across Checkr’s customer-serving infrastructure

What you bring:

• 5+ years of experience working with relational database concepts, storage systems, and architectures
• Advanced level of experience with Postgres, MySQL, SQL, and MongoDB database administration and replication topologies at scale
• Experience working with AWS cloud databases such as RDS, Aurora, ElasticCache, MongoDB Atlas, and AWS S3
• Solid people skills and ability to guide software engineers through database best practices with regard to security, schema design, and migrations at scale
• Experience working with Infrastructure-as-code tools such as Terraform and Terragrunt
• An automation mindset that strives to reduce manual interventions wherever relevant
• Nice to have: GitLab, GitHub gh-ost, automation tooling knowledge

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-TD1

About Truework & Checkr

Truework, recently acquired by Checkr, provides access to crucial employment, income information and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

About the team/role

We're hiring a Senior Growth & Lifecycle Marketing Manager to own the end-to-end self-serve funnel for Truework: from the moment a visitor lands on our site to the moment they become an activated, retained customer.

You'll sit at the intersection of Marketing and Product, partnering closely with our PMM, Product, Design, and Web Engineering teams to map, build, and continuously improve the experience that drives our self-serve revenue. This is a high-autonomy, high-visibility role with real ownership. If you've thrived in PLG environments and love the craft of turning a leaky funnel into a compounding growth engine, this role was built for you.

What you’ll do

• Website Optimization: You own the Truework marketing site as a growth surface. You'll partner with Web Engineering and Design to run a continuous experimentation program, testing messaging, CTAs, page structure, and signup flows to drive measurable improvements in website conversion.
• Lifecycle Marketing: You'll design and scale the full post-lead journey: from first-touch nurture through activation, feature adoption, and long-term retention. This means owning email and in-product messaging strategy, building behavioral segmentation, and creating automated programs that turn signups into active, paying customers.
• Self-Serve Experience Partnership: You'll be the marketing half of a tight partnership with Product and Design, co-owning the self-serve onboarding and activation experience. Together you'll close the gap between "signed up" and "got value."
• SEO & AEO Strategy: You'll own the strategy and roadmap for organic search and answer engine optimization: identifying content and technical opportunities, prioritizing based on impact, and coordinating execution through contractor resources. Deep SEO execution expertise is a plus, not a requirement (we have deep SEO expertise on the Checkr team who can help advise on this program).
• Cross-functional Collaboration: You will partner day-to-day with:
  
  • Product & Design: co-owning the self-serve UX and onboarding experience
  • PMM: aligning on messaging, positioning, and ICP targeting
  • Performance Marketing: sharing funnel data, coordinating on conversion
  • Web Engineering: shipping website experiences and experiments

What you bring

• 6+ years in growth or lifecycle marketing, ideally in B2B SaaS with a PLG or self-serve motion.
• Hands-on experience owning website CRO. You've run A/B tests, dug into session data, and shipped changes that moved conversion metrics.
• Strong lifecycle marketing fundamentals: behavioral segmentation, triggered campaigns, multi-channel journeys (email + in-product), and a track record of improving activation or retention.
• Experience working directly with Product and Engineering on PLG strategy and end to end user experience
• Data-driven decision-making with proficiency in analytics tools (Google Analytics and Omni, Looker, or similar); ability to build your own dashboards and answer your own questions. Experience with SQL is a plus.
• High agency: you identify what needs to be done, figure out how to do it, and get it done

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental and vision coverage
• Unlimited PTO policy
• Monthly wellness stipend

About Checkr Tenant
Checkr is transforming the entire screening process end-to-end, from identity verification to credit/criminal checks, income checks, and more—a comprehensive integration unmatched by other providers.

For over a decade, Checkr has been the trusted backbone for 130,000 businesses, processing background checks for more than 60 million people each year. Checkr Tenant leverages the best-in-class exclusive datasets, including instant income verification via Truework and access to a constantly updated criminal records database on over 250 million people. It allows rental companies of any size to evaluate applicants faster, more accurately, and with greater compliance, all from a single convenient product.

About the team/role

Checkr Tenant is looking for a Growth Marketing Manager to support and expand our Tenant screening product. Checkr Tenant is a brand-new offering and has shown great momentum with landlords and property managers. We're excited to make our first marketing hire in this area.

This role will report to the Checkr Tenant GM. It will be instrumental in shaping and scaling growth across search (organic & paid), performance marketing channels, web, social, email, and product marketing.
The ideal candidate will have a generalist growth marketing background, with proven success building and executing B2B and B2BC marketing strategies. This is a high-leverage opportunity to rapidly scale new products within a mature marketing organization.

What you’ll do

• Growth Strategy: Define the growth and user acquisition strategy for the tenant business line – spanning search (organic & paid), web, email, social, and programmatic channels, while overseeing execution through appropriate team stakeholders.
• AI-driven SEO: Lead B2B and B2BC content strategy, utilizing AI tools to generate efficiencies across our entire content generation process.
• Website Strategy: Collaborate with the core marketing team to enhance B2C website performance through experimentation and optimization.
• Paid Acquisition: Define the strategic direction and performance goals for B2C paid campaigns across social, display, search, and video; partnering with internal teams or external agencies to steer execution and optimization.
• Product Positioning: Refine personas and value propositions in collaboration with Product for stronger resonance and differentiation.
• Channel Testing & Analytics: Design and run experiments across acquisition channels, analyze performance data, refine targeting, and attribute results to inform strategy.
• Cross-functional Collaboration: Work closely with product and engineering teams to continuously adapt our strategy based on the product roadmap and insights into what is working.

What you bring

• 6+ years of experience in digital marketing across SEO, performance marketing, email, social, and product marketing, ideally in high-growth B2C environments.
• Familiarity with AI-driven content engineering tools and workflows.
• A creative, test and learn mindset, particularly when it comes to testing cutting-edge AI solutions and tools.
• Background in B2B and B2C marketing, preferably in a high-growth tech environment.
• Demonstrated experience in quickly testing and scaling new marketing channels, with a focus on speed and efficiency.
• Strong analytical skills and a data-driven approach to decision-making.
• Ability to work collaboratively across teams and manage multiple projects simultaneously.
• Proficient with basic analytical tools (Google Sheets/Excel, Omni, Google Analytics).
• A desire to constantly improve and zero patience for inefficiency.
• Self-starter: go-getter attitude who likes to get things done on their own initiative.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• Opportunity to do 0 → 1 in a new business unit – define the strategy, execution, tools etc
• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

Checkr is committed to creating a more equitable future by enhancing our understanding of the past. We believe that every candidate, regardless of their background, should have an equal opportunity for employment. Founded in 2014, Checkr’s clients include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

As a leading provider of background data resources in the United States, Checkr supports consumer reporting agencies and businesses in making informed decisions to protect their organizations, employees, and customers.

We are seeking an experienced and talented Staff Software Engineer to join our Engineering team. This role involves integrating a recently acquired background check product into the Checkr ecosystem and developing it into a solid foundation for a comprehensive identity verification solution.

The Staff Software Engineer will oversee the near-term integration of newly acquired background check solutions into Checkr. Responsibilities include working on data vendor integrations and developing the system into a long-term identity verification platform. The current background check solution includes multiple public APIs, public and internal portals, and numerous microservices.

What you’ll do

• Own the product development from ideation, design, implementation, to release
• Collaborate with other engineers and product manager on designing and architecting new systems
• Design, develop, test, deploy, maintain and improve software
• Manage individual project priorities, deadlines and deliverables
• Deliver performant, reliable, scalable, and secure code

What you bring

• Advanced English proficiency (verbal and written).
• Availability to work a hybrid schedule in Santiago, Chile (3 days per week in-office).
• 10+ years of industry experience as a software engineer, and significant experience working with Python
• Leadership skills, and a passion for mentoring more junior engineers
• Experience with running Scrum rituals (sprint planning, daily standup, sprint review and retrospective)
• Hands-on experience with AWS
• A strong understanding of microservice architecture infrastructure, inclusive of familiarity with Kubernetes
• Experience designing and implementing REST APIs
• Experience with CI/CD
• Experience working with data stores such as Postgres, MongoDB
• Experience with Git, GitLab or Github and PR/MR review process
• A passion for optimizing services for scale and speed
• A great desire to learn, collaborate, improve, and innovate
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A collaborative and dynamic environment.
• The opportunity to be part of an international company headquartered in the US.
• Annual Learning & Development stipend: $3,000 USD for certifications, courses, and professional growth.
• Competitive compensation with clear opportunities for professional and personal career advancement.
• 100% health, dental, and vision coverage for employees and their dependents.
• Additional PTO (Paid Time Off): 5 extra vacation days and flexibility to take time off when needed.
• Equity: RSU (Restricted Stock Units) as part of your compensation package.
• Complimentary lunch on days you work from the office.

Sobre el Equipo/Rol

Buscamos Software Engineer Senior para unirse a nuestro equipo de Orquestación de Datos (Data Orchestration). Este equipo es fundamental para nuestra misión, ya que construye y mantiene los sistemas que potencian las verificaciones de antecedentes (background checks) precisas y eficientes en múltiples dominios, incluidos antecedentes penales, laborales, educativos y otras fuentes clave.

Como Software Engineer en el equipo de Orquestación de Datos, trabajarás en proyectos de alto impacto que contribuyen directamente a la funcionalidad central de los servicios de verificación de antecedentes de Checkr. Serás fundamental para mejorar nuestro enrutamiento y sistemas de búsqueda, potenciar las capacidades de manipulación de datos y asegurar la fiabilidad y precisión de nuestros sistemas de búsqueda de registros.

Lo que harás

• Diseñar, desarrollar y mantener sistemas escalables y eficientes para la búsqueda de registros.
• Optimizar los algoritmos, el enrutamiento y los sistemas de búsqueda para mejorar la velocidad y la precisión de las verificaciones de antecedentes.
• Colaborar con equipos multifuncionales para implementar y mejorar las funcionalidades de búsqueda.
• Garantizar la integridad de los datos y el cumplimiento de los requisitos legales y de privacidad.
• Participar en discusiones de arquitectura y contribuir a la toma de decisiones técnicas.
• Orientar (mentor) a ingenieros junior y promover las mejores prácticas dentro del equipo.
• Solucionar problemas complejos en entornos de producción.
• Trabajar estrechamente con gerentes de producto (Product Managers) y otras partes interesadas para definir e implementar nuevas funcionalidades.

Lo que aportarás

• Dominio avanzado del inglés es obligatorio. (por favor adjuntar CV en inglés en tu postulación)
• Disponibilidad para trabajar en modalidad híbrida en Santiago, vamos 3 días de la semana a la oficina.
• +5 años de experiencia en desarrollo de software full-stack.
• Fuerte dominio de al menos uno de los siguientes lenguajes: Ruby (preferido), Python o Golang.
• Experiencia con algoritmos de búsqueda y procesamiento de datos a gran escala.
• Sólida comprensión de los sistemas de bases de datos, tanto SQL como NoSQL.
• Familiaridad con tecnologías en la nube (preferiblemente AWS).
• Conocimiento de las mejores prácticas de seguridad y las preocupaciones sobre la privacidad de los datos.
• Experiencia con arquitectura de microservicios y API RESTful.
• Fuertes habilidades de resolución de problemas y atención al detalle.
• Excelentes habilidades de comunicación y capacidad para trabajar en un entorno colaborativo.
• Una mentalidad de jugador a con un fuerte sesgo hacia la acción: elevas el estándar, te mueves con urgencia, te mantienes resiliente ante la ambigüedad y asumes la responsabilidad para lograr resultados significativos.

Elementos deseables (Nice to have)

• Conocimiento básico de conceptos de machine learning y sus aplicaciones en búsqueda y procesamiento de datos.
• Dominio de React, Angular o tecnologías frontend similares.

Lo que obtendrás

• Contrato indefinido.
• Salario competitivo en CLP.
• Trabajarás en una empresa internacional con sede en EEUU.
• Seguro de salud, vida y dental para ti y tu familia.
• Bono anual de $3,000 USD para aprendizaje y desarrollo.
• Acciones de la empresa (RSU).
• 5 días adicionales de vacaciones.
• Almuerzo los días que vayas a la oficina.

La misión de Checkr es construir un futuro más justo mejorando la comprensión del pasado. Creemos que todos los candidatos, independientemente de quiénes sean, deben tener una oportunidad justa de trabajar. Establecida en 2014 y valorada en $4.6 mil millones de dólares, Checkr utiliza la tecnología para llevar la contratación al siguiente nivel. Nuestra plataforma "People Trust" utiliza inteligencia artificial y aprendizaje automático para ayudar a miles de empresas a modernizar sus procesos de verificación de antecedentes y hacer que la contratación sea más segura, eficiente e inclusiva. Algunos de nuestros clientes incluyen Uber, Instacart, Doordash, Netflix, Compass Group y Adecco.

Una carrera en Checkr es una oportunidad para trabajar con algunas de las mentes más brillantes, transformar una industria para un futuro mejor y dar acceso al empleo a candidatos que de otro modo serían ignorados. Checkr ha sido reconocida en la lista de Forbes de los mejores empleadores de startups y es una de las principales empresas de Y Combinator por valoración.

Únete al equipo de IT Engineering como SR Integration Engineer, donde desempeñarás un papel vital en la mejora de la productividad de los empleados en todos los departamentos de Checkr. En este rol, diseñarás, construirás y mantendrás integraciones empresariales que conectan nuestros sistemas de negocio críticos, actuando también como un socio de confianza para los equipos internos que dependen de ellos. Irás más allá de la ejecución pura, ayudando a los stakeholders a articular sus necesidades, definiendo el alcance de los requerimientos y utilizando tu influencia para lograr la alineación entre prioridades en competencia. A medida que nuestras funciones de integración e IA convergen, aportarás fluidez en IA para identificar oportunidades donde tecnologías como los Modelos de Lenguaje Extensos (LLMs) y la Generación Aumentada por Recuperación (RAG) puedan hacer que los flujos de trabajo sean más inteligentes y eficientes.

Lo que harás:

• Impulsar requisitos y alineación de stakeholders: Colaborar con socios internos de diversos departamentos para descubrir necesidades de forma proactiva, hacer las preguntas correctas y traducir problemas de negocio en especificaciones técnicas claras. Usar tu influencia para ayudar a los equipos a priorizar y establecer expectativas realistas.
• Construir integraciones empresariales: Diseñar, desarrollar y desplegar integraciones utilizando plataformas iPaaS (principalmente Tray.io) para conectar sistemas críticos como Salesforce, Workday, Zendesk, Snowflake y otras aplicaciones corporativas.
• Colaboración interfuncional: Trabajar estrechamente con ingenieros, sistemas de negocio y producto para alinear el trabajo de integración con iniciativas técnicas más amplias. Servir de puente entre los interesados no técnicos y los equipos técnicos.
• Optimización de la plataforma: Liderar esfuerzos para consolidar y optimizar nuestro ecosistema de plataformas de integración, garantizando escalabilidad, fiabilidad y rentabilidad.
• Aplicar IA donde agregue valor: Identificar oportunidades para mejorar los flujos de trabajo utilizando tecnologías de IA (LLMs, procesamiento de lenguaje natural y RAG) para pasar de una sincronización de datos básica hacia soluciones adaptativas e inteligentes.
• Iterar y mejorar: Recopilar comentarios sobre las soluciones de integración, refinándolas continuamente según las necesidades de los usuarios y las nuevas capacidades tecnológicas.
• Documentación y transferencia de conocimiento: Crear y mantener documentación clara y runbooks que reduzcan la dependencia de miembros individuales del equipo.
• Planificación estratégica: Contribuir a los roadmaps de integración e iniciativas de IA alineadas con los objetivos organizacionales.
• Mantenerse al día con las tendencias: Investigar los últimos avances en plataformas iPaaS y AI/ML, compartiendo hallazgos con el equipo.

Lo que aportas:

• Inglés avanzado (requisito excluyente)
• Disponibilidad para trabajar híbrido en Santiago (3x2)
• Licenciatura en Ciencias de la Computación, Ingeniería o experiencia equivalente. Un postgrado es un plus.
• Más de 5 años de experiencia profesional en ingeniería de integración, automatización o roles técnicos relacionados.
• Más de 5 años de experiencia práctica construyendo integraciones en al menos una plataforma iPaaS (Tray.ai, Workato, Zapier, MuleSoft, Boomi o similar). Se prefiere fuertemente experiencia con Tray.ai.
• Sólidas habilidades de programación en al menos un lenguaje de scripting (Python, JavaScript o Ruby) con capacidad para escribir código personalizado dentro de los flujos de integración.
• Más de 3 año de experiencia en proyectos de AI/ML, incluyendo la construcción de soluciones potenciadas por IA, trabajo con LLMs o implementación de arquitecturas RAG.
• Experiencia con MCP, construcción de agentes, automatización agente-a-agente y otras tecnologías de IA relacionadas.
• Familiaridad con plataformas en la nube (AWS, Azure o GCP) es un plus.
• Sólido conocimiento de diseño de APIs, servicios RESTful, webhooks y arquitecturas orientadas a eventos.
• Experiencia con aplicaciones SaaS empresariales y bases de datos (Salesforce, Workday, Zendesk, Snowflake, etc.).
• Capacidad excepcional para abordar problemas abiertos en entornos no estructurados, sintetizando requisitos complejos en soluciones técnicas escalables.
• Historial comprobado de trabajo efectivo en equipos multidisciplinarios, con fuertes habilidades interpersonales y de comunicación.
• Atención al detalle con compromiso por la calidad del código, la documentación y la excelencia operativa.
• Un profundo interés en aprovechar tanto los patrones de integración tradicionales como las tecnologías de IA para transformar procesos internos.

Beneficios

• Trabajo híbrido, vamos a la oficina 3 días a la semana y 2 días desde casa.
• Almuerzo los días que vayas a la oficina.
• Un entorno colaborativo y dinámico.
• Contrato indefinido
• Formar parte de una empresa internacional con sede en Estados Unidos.
• Bono de $3.000 USD al año para formación y desarrollo.
• Remuneración competitiva y oportunidad de crecimiento profesional y personal.
• Cobertura médica, dental y oftalmológica al 100 % para empleados y familiares a cargo.
• 5 días extra de vacaciones 
• RSU