About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers, including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on the Forbes Cloud 100 list and is a Y Combinator 2024 Breakthrough Company.

What you’ll do:

• Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
• Choose the right tool for the job, whether it’s a declarative change, custom Apex/code, or leveraging a 3rd party application.
• Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable, performant, and scalable.
• Design and maintain AI-driven solutions, identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agent's workflow, the overall customer experience, and our development velocity.
• Partner with cross-functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
• Maintain a customer-centric and data-driven approach, monitoring feature performance, troubleshooting issues, and informing future enhancements.

What you’ll bring:

• 6+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
• Technical Mastery: A strong command of the full software development lifecycle (SDLC) within an Agile environment, including expertise in DevOps processes and technology.
• Grit & Resilience: You tackle complex, ambiguous problems with persistence. You aren't deterred by technical debt; instead, you dig in and find creative ways to deliver results.
• Urgency & Acceleration: You operate with a bias for action. You work with a sense of urgency to keep pace with a high-growth environment, ensuring we consistently accelerate outcomes for the business.
• Flexibility: The ability to "flex" when necessary, moving between different technologies and pivoting quickly as business priorities evolve.
• Ownership: A deep sense of accountability for the entire feature lifecycle, from initial design through to production release and maintenance.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. 

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.

What you’ll do

• Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
• Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
• Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
• Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
• Develop and maintain comprehensive documentation for AI agent workflows and processes.
• Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
• Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
• Lead special projects as required to support evolving AI capabilities and business needs.

What you bring

• 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
• Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
• Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
• Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
• Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
• Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
• Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental and vision coverage
• Unlimited PTO policy
• Monthly wellness stipend, home office stipend

In an AI-driven world, distinguishing real from fake is increasingly challenging. AI has made it easy to forge credentials, impersonate individuals, and submit job applications at scale using synthetic identities. More than a third of remote applicants are fake, and Fortune 500 companies experienced a significant rise in hires from state-sponsored fraudulent actors last year. AI has turned the hiring funnel from a protective filter into an open gateway for bad actors. Checkr is building the identity layer for hiring to address this threat.

As the leader of Checkr's Identity Risk solutions, you will set a new standard for trust in hiring by creating a system that validates identity seamlessly and frictionlessly. You will develop best-in-class capabilities that prevent fraud during all phases of the hiring process, to safeguard organizations while improving the experience for legitimate, qualified candidates. You will collaborate closely with engineering and operations teams to ship market-leading products that are intuitive and easy to use.

What you’ll do

• Own the strategy and roadmap for all Identity Risk Solutions, including dashboard products, APIs, and pre-built partner integrations.
• Conduct market analysis to identify high-impact opportunities for your products. This includes competitive research, engaging with industry analysts to understand market trends, and working directly with strategic customers to anticipate their evolving needs.
• Drive cross-functional collaboration across Checkr. Proactively integrate input from cross-functional partners across GTM, Business Development, Operations, and Finance. Work with other R&D teams to negotiate priorities across teams.
• Build and prioritize a multi-release feature roadmap. Communicate with clarity and precision, influencing strategic decisions with executives across the organization.
• Champion the customer by being the voice of strategic customers and build meaningful, personal relationships with them.
• Measure product success and impact, and identify opportunities for expansion.
• Represent Checkr as a product expert in customer meetings, industry events, and through community platforms and social media.

What you bring

• Bachelor’s degree in Computer Science or related field preferred
• 7+ years of product management experience building risk, fraud prevention, and identity verification products, including identity proofing, document verification, biometrics, and hiring-fraud
• Strong expertise in fraud detection frameworks and modeling, including threat modeling, risk scoring, anomaly detection, identity spoofing detection, and data-driven decision-making
• Ability to engage in deep discussions with engineering and data science leads on topics like system architecture, AI model capabilities, and data infrastructure
• Deep understanding of recruiting ecosystems, including ATS systems, recruiting workflows, and hiring compliance requirements
• Proven ability to build scalable, extensible platforms that address evolving fraud threats rather than one-off solutions
• Demonstrated ability to effectively influence senior leadership and cross-functional stakeholders
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the Role

Truework, recently acquired by Checkr, provides access to crucial employment, income information and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

Senior RevOps Analyst

We are seeking a Senior Revenue Operations Analyst to join our Revenue Operations team, supporting the expansion of our mortgage vertical. Collaborating closely with Revenue and Product leadership, this role requires a strategic thinker who can analyze large data sets, extract meaningful insights, and make actionable recommendations to fuel growth in our Sales organization. The right candidate will not only be data-driven but also possess a deep understanding of business contexts to strategically influence channel and growth strategies.

The ideal candidate is someone who thrives on driving efficiency and delivering impactful results. You will play a crucial role in shaping our growth trajectory by identifying opportunities, defining strategies, and ensuring their successful execution. This role is pivotal in ensuring our sales organization runs smoothly and efficiently, supporting our high-value account teams in meeting their revenue goal

What you’ll do

• Strategy and Planning: Partner with Finance and Sales leadership on key planning processes including target, quota setting and territory planning 
• Process Optimization: Define and standardize reporting processes, monitor performance metrics, and forecast results for business reviews and strategic planning. Ensure scalable processes and systems are in place to support a growing mortgage sales team, including infrastructure and automation enhancements.
• Data Analysis and Reporting: Provide input to the development and delivery of sales reports and dashboards, offering insights and recommendations based on data analysis to support decision-making.
• Sales Forecasting: Manage and improve forecasting processes to ensure accurate and timely sales projection, facilitating effective resource allocation and planning.
• Cross-functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Finance, and Product to align strategies and optimize the organization's sales initiatives.
• Performance Monitoring: Track and analyze key performance metrics, offering insights and developing strategies to enhance sales effectiveness. Provide insights to optimize mortgage vertical performance by analyzing customer behavior, spending patterns, and identifying churn triggers. 

What you bring

• Bachelor’s degree in Business Administration, Economics, Engineering, or a related field
• 4+ years of experience in Revenue Operations and Strategy. Experience working directly with sales leadership 
• Proven track record of successful sales operations management and strategy implementation. Ability to prioritize tasks and thrive in a fast-paced environment, demonstrating a proactive approach to continuous improvement and efficiency.
• A strong sense of intellectual curiosity and a focus on scaling processes through automation and repeatable methods.
• Proficiency with Salesforce, basic SQL, data visualization tools, sales forecasting and prospecting tools 
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes
• Bonus: Experience working with cross-functional teams in a mortgage or financial services context.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1

The Enterprise Support Specialist at Checkr is a pivotal role that combines advanced problem-solving skills with a customer-centric approach. This position requires handling sensitive information with care, swiftly resolving complex issues, and maintaining high-quality support standards. As a subject matter expert, you'll guide team members, contribute to process improvements, and drive innovation in our support services. Your empathy, adaptability, and excellent communication skills will be crucial in delivering exceptional customer experiences that align with Checkr's mission of building a fairer future in the hiring industry. This role offers the opportunity to make a significant impact on our operations while fostering a culture of excellence in customer support.

What you'll do:

• Handle high volumes of customer inquiries via various channels with professionalism
• Deliver exceptional, personalized customer service
• Swiftly resolve complex issues while maintaining quality and meeting deadlines
• Serve as a Subject Matter Expert on products, features, and common issues for your customer portfolio
• Proactively identify and implement operational gaps that impact customer experience 
• Contribute to team knowledge base and training materials for a specialized group of accounts
• Collaborate with cross-functional teams to resolve complex issues
• Maintain strong relationships with key stakeholders, including our Sales, Customer Success, Implementations, Shared Services, and Escalations groups to proactively identify unique customer requirements for our Enterprise and Strategic accounts
• Stay up-to-date with product knowledge and industry trends
• Meet or exceed performance metrics and quality standards
• Support new business initiatives to improve customer and agent experiences
• Handle sensitive information with utmost care and confidentiality
• Generate regular reports on customer issues, trends, candidate outreach, and general support performance
• Serve as a Point of Contact for new onboarding customers and maintain relationship that includes reporting, insights to Success teams, and informing internal team of updates
• Conduct in-depth research to resolve complex customer inquiries
• Analyze data to identify patterns and suggest improvements in support processes
• Assist other Support teams as needed by the business

What you bring:

• 3+ years of experience in a customer-facing role
• Strong written and verbal communication skills
•  Advanced problem-solving and critical thinking abilities
•  Excellent analytical skills to identify root causes and deliver effective solutions
•  Proven track record of handling complex customer inquiries efficiently
•  Ability to navigate ambiguous scenarios and think creatively
•  Customer-centric mindset with high empathy and adaptability
•  Proficiency in CRM systems, support tools, and chat systems
•  Experience in maintaining and improving knowledge bases
•  Familiarity with FCRA standards and compliance (or willingness to learn)
•  Ability to thrive in a fast-paced, ever-changing environment
•  Strong multitasking skills and effective time management
•  Passion for continuous learning and process improvement
•  Comfortable with technology and able to adapt to new tools quickly
•  Strong research skills and attention to detail
•  Ability to synthesize complex information and present findings clearly
•  Team player with a positive attitude and willingness to learn
•  Experience mentoring or guiding team members (preferred)
•  Proficiency in data analysis and reporting tools (preferred)
•  High school diploma or equivalent; Associate's degree preferred
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to 25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1 

About the team/role

Checkr’s Solutions Engineering team is a strategic partner to our Sales and Implementation teams. They are responsible for working with our most complex prospects to design and develop unique solutions that enhance trust and safety in the hiring process. Solutions Engineers at Checkr are experienced problem solvers with a background in Solutions Engineering, Sales, Customer Success, Technical Account Management, and Client Consulting, and understand how technology delivers business value. You will be responsible for providing pre-sales support for our most valuable prospects and partners. 

What you'll do: 

This isn't a traditional pre-sales role. You'll work consultatively with business leaders, design solutions to real-world challenges, and serve as a trusted expert on safe and fair hiring. If you love solving hard problems, telling compelling stories, and seeing your work directly impact how companies hire, this role is for you. As a Solutions Engineer, you will strategically partner with the Sales team to:

• Own the technical sale — Partner closely with Sales to navigate complex deals, from first discovery call to signed contract, ensuring prospects see Checkr's full value
• Earn trust at every level — Meet with executives and operators alike, tailoring your message to each audience and building relationships that last beyond the sales cycle
• Bring solutions to life — Design and deliver world-class product demos, POCs/pilots, solution architectures, and proposals that speak directly to prospect needs
• Be the expert in the room — Educate prospects on safe hiring best practices, answer technical and compliance questions, and position Checkr as the clear industry leader
• Shape the product — Distill customer feedback into actionable insights for our R&D teams, helping drive a roadmap that reflects what the market actually needs
• Spot the big picture — Identify trends across verticals and help keep Checkr ahead of the curve
• Amplify our story — Partner with Marketing on case studies, use cases, and events that showcase what's possible with Checkr
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. 

What you bring:

• 2–5 years in Solutions Engineering, Technical Sales, Customer Success, or a related SaaS role
• Hands-on experience with the full technical sales cycle — discovery, solution design, and proof-of-value execution
• Strong discovery and value-based selling skills, with the ability to craft a compelling demo narrative
• Comfort with RESTful APIs (or genuine eagerness to learn)
• A track record of working effectively across Sales, Product, and Marketing teams
• The ability to manage multiple priorities in a fast-moving environment without dropping the ball
• Outstanding written, verbal, and interpersonal communication skills
• Willingness to travel up to 30% as needed
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the team/role

Are you ready to take your field marketing skills to the next level? Join our dynamic Checkr Marketing team and lead the charge in shaping our event strategy and execution. Your role will be pivotal in driving pipeline and revenue growth for Upmarket segments. If you’re a strategic thinker, a hands-on executor, and a collaborator at heart, we want to hear from you. Join us and be part of an exciting journey to build a data platform that powers safe and fair decisions.

What you’ll do

• Event Strategy and Execution: Develop and execute a strategic annual event plan in collaboration with the wider Field Marketing Team to fuel pipeline and revenue growth, focusing on key industry and partner events, associations, and communities.
• Program Ownership & Execution: Own end-to-end delivery of field marketing programs, including creative strategy, logistics, onsite management, internal communications, sales enablement, and integrated promotional plans before, during, and after events to ensure seamless execution and measurable impact.
• Stakeholder Engagement: Collaborate closely with sales, partner and marketing teams to integrate events into the Go-To-Market strategy and build strong relationships with industry partners, associations, and event organizers to secure strategic event participation and sponsorship opportunities.
• Event Messaging: Partner with product marketing, leadership, and subject matter experts to integrate thought leadership and business priority messaging into events, craft compelling event promotion materials across email, social media, OOH promotions, and landing pages, and post-event follow-up communications. 
• Data-Driven Approach: Own measurement and reporting against established KPIs, conduct post-event performance analysis, and translate insights into clear recommendations to optimize event strategy, execution, and ROI.
• Budget Management: Efficiently manage the event budget, track expenses, and maximize ROI for each event.
• Team Collaboration: Lead and inspire cross-functional teams, fostering a collaborative work environment to achieve event goals and objectives.
• Innovation: Pilot new event types, formats and vendors across physical and virtual events to maximize the impact and achieve business objectives.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you bring

• 6+ years of experience in field marketing in the B2B SaaS space
• Ability to work strategically and execute hands-on
• Experience managing various event types, engaging decision-makers and executives
• Proven record for building effective sales, partner and marketing relationships
• Courage to take the initiative, pilot, and evaluate new program types
• Experience using data and metrics to develop strategy and drive program improvements
• Proficient in Salesforce (CRM), Marketo (MA), Asana (Project Management), and Google Suite 
• Experience in leveraging AI to optimize various stages of an event
• Willingness to travel up to 30% of the time

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

As an Associate Customer Success Manager on our Mid-Market Scale team, you will be responsible for driving customer retention and growth by ensuring that our customers are engaged and leveraging the full value of the Checkr solution. This role serves as a vital growth engine for our Customer Success organization, designed to develop the talent that feeds our Mid-Market Relationship, Enterprise, and Strategic CSM teams.

In this role, you will work alongside an elite team of CSMs that succeeds through collaboration, grit, and constant improvement to manage our pooled customer segment as a collective team. In this model, the success of the customer in the scaled segment falls on the team as a whole, providing a high-collaboration environment where you can learn the fundamentals of customer success at scale. This is an ideal role for someone either early in their Customer Success career or a high-performing operations professional, SDR, BDR, or AE looking to pivot into Customer Success, eager to grow, iterate, and win as part of a dynamic group.   

The Customer Success team is proactive, intuitive, and dynamic. We work with different profiles and a broad range of customers who are in different phases of the customer lifecycle. Informed and organized, the Customer Success team works to drive maximum value between all Checkr and Customer relationships. 

What you’ll do

• Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
• Develop a comprehensive understanding of respective clients within the pool to contribute to planned and strategic initiatives.
• Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings.
• Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
• Oversees multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements

What you bring

• 1+ years of client-facing customer success/sales/account management/customer service experience
• General knowledge of software applications i.e. Salesforce, Google Apps, etc.
• Strong customer focus, you care about your customers and view their success as your own
• Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
• Acute attention to detail to track high-volume tactical program elements across multiple customers
• Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
• Learn quickly and are excited to take on challenging new projects
• Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
• Experience in the SaaS or Human Resources space is a plus
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

 #LI-AG1

About the team/role

We are hiring a Senior Revenue Enablement Business Partner to serve as the strategic lead for our largest business unit - Workforce - with primary responsibility to Sales. This role will act as a trusted advisor to the segment leaders, responsible for defining and executing the end-to-end enablement strategy. 

The Enablement Business Partner (EBP) will own the enablement roadmap and operating cadence, ensuring the right skills, knowledge, and tools are delivered at the right time to drive stronger customer conversations, credibility, and revenue impact. The ideal candidate will possess excellent communication skills, the ability to work autonomously, and follow through to drive work to successful conclusions. This leader will translate business priorities into targeted enablement programs across product, industry, and role-based competencies — accelerating readiness and performance across the Sales field.

This role is right for you if you:

• You want to impact the industries that run our world: Your efforts will result in real-world impact - helping power fair and safe decisions across all the use cases where people’s data needs to be verified. (e.g., renting a car, volunteering at a school, getting a job, applying for a mortgage)
• You are passionate about making others better: You have the aptitude to understand the skills, workflows and tools that help revenue teams deliver meaningful engagements with buyers and you build programs that allow those folks to learn, test and apply those capabilities and behaviors. 
• You apply analytics to prioritize work:  There’s no shortage of opportunity. You leverage performance data to help inform how you prioritize and the hypotheses that drive your scope.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Checkr. We have countless opportunities to experiment and master your craft in a growth environment.

What you’ll do

• Analyze performance data, pipeline signals, and skill gaps to define targeted enablement interventions that influence revenue outcomes. Translate insights into program design and prioritization. Measure impact on pipeline coverage, win rates, deal velocity, and ramp
• Partner cross-functionally with Sales, Product, Marketing, Solutions Engineering, and other customer teams to ensure enablement is fully integrated into the business rhythm. Deeply understand roadmap, innovation, and emerging capabilities, and translate them into field-ready narratives and buyer enablement. Lead high-visibility programs including SKOs, QBRs, and regional team training. Build targeted programs to support sales managers.
• Design and orchestrate learning experiences and performance solutions that enable sellers to have high-impact, value-based customer conversations. Lead methodology adoption (e.g., MEDDICC, Command of the Message); reinforced through deal coaching and review programs.
• Create and implement learning programs to support change management initiatives for revenue generating teams to increase productivity throughout the pre- and post-sale cycles.
• Experiment with modern, creative learning approaches including hands-on labs, live deal-based enablement, peer learning, and AI-enabled models.Gain leverage from sales tech stack; understand how each team uses to drive workflow proficiency, and implement capabilities for ongoing optimization, in close partnership with Revenue Systems teams. 
• Develop and demonstrate core leadership skills including executive communication, strategic prioritization, influence without authority, and operating rhythm ownership. Serve as a connector between strategy and execution, ensuring enablement priorities are aligned, sequenced, and scalable.

What you bring

• 7–10 years in field enablement or GTM; minimum 3 years in a senior or lead capacity. 
• Deep understanding of field sales cycles, GTM strategy, territory management, and revenue operations.
• Strong analytical skills; experience connecting field programs to win rates, deal velocity, and pipeline KPIs.
• Proven track record of independently designing, delivering, and measuring end-to-end field enablement programs.
• Familiarity with CRM systems (e.g., Salesforce), sales engagement tools, content management platforms, and AI "do-my-job" type tools.
• Skilled at influencing without authority; experience partnering with VP-level field sales stakeholders.
• Practitioner-level expertise in one or more field sales methodologies; has led field methodology training.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

As a Senior Database Reliability Engineer at Checkr, you will be primarily responsible for managing cloud database and data storage infrastructure, backup policies and processes, data lifecycle management, and performance tuning and troubleshooting across a breadth of database platforms. Beyond this, you will help our software teams maximize their understanding and efficient use of our database systems.

What a typical week may look like at Checkr:

• Design and recommend database architectures that address resiliency, durability, and high availability concerns
• Provision and administer database and database-adjacent cloud resources using Infrastructure as Code 
• Maintain and troubleshoot database systems in production, staging, and sandbox environments
• Optimize database performance at the query, schema, and instance levels
• Embrace and extend BCDR and data protection practices across availability zones, accounts, and providers
• Work closely with the Infrastructure team to align on infrastructure best practices
• Implement security best practices for data stores
• Automate common database tasks to reduce manual toil
• Work closely with the SRE team and improve observability (alerting, metrics, monitoring) of the database schema and infrastructure
• Take part in incident response, diagnosis, and follow-up on system outages or alerts across Checkr’s customer-serving infrastructure

What you bring:

• 5+ years of experience working with relational database concepts, storage systems, and architectures
• Advanced level of experience with Postgres, MySQL, SQL, and MongoDB database administration and replication topologies at scale
• Experience working with AWS cloud databases such as RDS, Aurora, ElasticCache, MongoDB Atlas, and AWS S3
• Solid people skills and ability to guide software engineers through database best practices with regard to security, schema design, and migrations at scale
• Experience working with Infrastructure-as-code tools such as Terraform and Terragrunt
• An automation mindset that strives to reduce manual interventions wherever relevant
• Nice to have: GitLab, GitHub gh-ost, automation tooling knowledge

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-TD1

About Truework & Checkr

Truework, recently acquired by Checkr, provides access to crucial employment, income information and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

About the team/role

We're hiring a Senior Growth & Lifecycle Marketing Manager to own the end-to-end self-serve funnel for Truework: from the moment a visitor lands on our site to the moment they become an activated, retained customer.

You'll sit at the intersection of Marketing and Product, partnering closely with our PMM, Product, Design, and Web Engineering teams to map, build, and continuously improve the experience that drives our self-serve revenue. This is a high-autonomy, high-visibility role with real ownership. If you've thrived in PLG environments and love the craft of turning a leaky funnel into a compounding growth engine, this role was built for you.

What you’ll do

• Website Optimization: You own the Truework marketing site as a growth surface. You'll partner with Web Engineering and Design to run a continuous experimentation program, testing messaging, CTAs, page structure, and signup flows to drive measurable improvements in website conversion.
• Lifecycle Marketing: You'll design and scale the full post-lead journey: from first-touch nurture through activation, feature adoption, and long-term retention. This means owning email and in-product messaging strategy, building behavioral segmentation, and creating automated programs that turn signups into active, paying customers.
• Self-Serve Experience Partnership: You'll be the marketing half of a tight partnership with Product and Design, co-owning the self-serve onboarding and activation experience. Together you'll close the gap between "signed up" and "got value."
• SEO & AEO Strategy: You'll own the strategy and roadmap for organic search and answer engine optimization: identifying content and technical opportunities, prioritizing based on impact, and coordinating execution through contractor resources. Deep SEO execution expertise is a plus, not a requirement (we have deep SEO expertise on the Checkr team who can help advise on this program).
• Cross-functional Collaboration: You will partner day-to-day with:
  
  • Product & Design: co-owning the self-serve UX and onboarding experience
  • PMM: aligning on messaging, positioning, and ICP targeting
  • Performance Marketing: sharing funnel data, coordinating on conversion
  • Web Engineering: shipping website experiences and experiments

What you bring

• 6+ years in growth or lifecycle marketing, ideally in B2B SaaS with a PLG or self-serve motion.
• Hands-on experience owning website CRO. You've run A/B tests, dug into session data, and shipped changes that moved conversion metrics.
• Strong lifecycle marketing fundamentals: behavioral segmentation, triggered campaigns, multi-channel journeys (email + in-product), and a track record of improving activation or retention.
• Experience working directly with Product and Engineering on PLG strategy and end to end user experience
• Data-driven decision-making with proficiency in analytics tools (Google Analytics and Omni, Looker, or similar); ability to build your own dashboards and answer your own questions. Experience with SQL is a plus.
• High agency: you identify what needs to be done, figure out how to do it, and get it done

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental and vision coverage
• Unlimited PTO policy
• Monthly wellness stipend

As an Account Manager on Checkr’s Mid-Market team, you will own a book of commercial customer accounts and be directly responsible for retaining and growing revenue through renewals and expansion. You will manage the full commercial lifecycle for your accounts—from renewal execution to identifying and closing upsell opportunities—while partnering closely with Customer Success Managers to ensure a unified account team approach.

This is a high-volume, high-activity role. You will manage a significant number of accounts simultaneously, which means success depends on your ability to prioritize ruthlessly, maintain disciplined pipeline hygiene, and drive commercial outcomes through data and process rather than heroics on individual deals.

What you’ll do:

• Own Revenue Retention & Growth. You will carry a quota tied to gross revenue retention and net expansion for your book of business. This means executing timely renewals at terms that reflect the value Checkr delivers, identifying expansion opportunities within existing accounts, and closing them. You will be expected to understand the unit economics of your deals—not just top-line revenue, but pricing structure, volume trends, and product mix—and negotiate accordingly.
• Drive a High-Volume Pipeline. Your book will include a large number of accounts at various stages of their commercial lifecycle. You must maintain rigorous Salesforce hygiene, accurate forecasting, and timely deal progression. You will manage dozens of active renewal and expansion opportunities at any given time, which requires systematic pipeline management rather than ad hoc deal tracking.
• Partner with Customer Success. You will work in a paired model with Customer Success Managers who own relationship health and value realization. Your role is to translate that customer health and engagement into commercial outcomes. When a CSM identifies an expansion opportunity or flags a risk, you act on it commercially. When you’re negotiating a renewal, you lean on the CSM’s relationship context to inform your approach.
• Negotiate on Value, Not Price. Checkr’s products deliver measurable improvements in speed, accuracy, and compliance for our customers’ background check programs. You will be expected to anchor commercial conversations in the ROI and business value Checkr provides rather than defaulting to discounting. You will build and present business cases that quantify value for your customers and defend pricing that reflects it.
• Surface Customer & Market Intelligence. Through your commercial conversations, you will develop a frontline understanding of competitive dynamics, product gaps, and customer needs. You are expected to synthesize and communicate this feedback to Product and leadership in a structured, actionable way—not just pass along one-off requests.

What you bring:

• 3+ years of account management, customer success with a commercial component, or B2B SaaS sales experience managing renewals and/or expansion revenue.
• Demonstrated ability to manage a high-volume book of business; you are comfortable operating across many accounts simultaneously without losing track of details or deadlines.
• Strong command of Salesforce (or equivalent CRM) for pipeline management and forecasting. You manage your business through data, not gut feel.
• Experience negotiating commercial terms grounded in value and ROI rather than just matching competitor pricing.
• Ability to partner effectively with cross-functional teams (Customer Success, Support, Product) to drive commercial outcomes.
• Clear, concise written and verbal communication skills. You can build a business case, write a deal memo, and present to a customer executive.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
• Willingness to travel up to 10% of the time.

What’s preferred but not required:

• Experience in HR technology, background screening, identity verification, or compliance-adjacent industries.
• Familiarity with consumption-based or usage-based pricing models.
• Experience using Gong or similar conversation intelligence tools to inform deal strategy.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

As a Senior Software Engineer at Checkr, you will play a crucial role in advancing our product in our mission to create the data platform of the future. Across the product development lifecycle, you will collaborate with other engineers and product counterparts to architect and deliver new platform capabilities and key product initiatives. Your passion for technical excellence will drive progress in modernizing our technical stack, simplifying system architecture, and automating manual workflows to ensure our platform's scalability and efficiency. 

The Criminal Screenings team is on a mission to orchestrate and deliver the world’s most trusted background check and criminal screening reports, building best-in-class, scalable products that are transparent and accessible to everyone at Checkr.

We own market-leading criminal screening coverage across National Criminal searches, Watchlist, Sex Offender Registry, and jurisdictional workflows—including federal, state, county, and municipal levels—with a strong focus on accuracy, fairness, and fast turnaround times. If you’re passionate about building automation-first solutions, driving radical transparency, and creating delightful experiences that help millions of people get hired fairly, we’d love to have you join our team.

What you'll do:

• Develop new platform capabilities and product offerings from design through release
• Find the balance between speed to market and long-term growth by designing for the horizon and building for today
• Partner with Product to define appropriately sized initiatives to construct a roadmap that meets business needs quarter over quarter
• Preserve customer goodwill by ensuring system availability by participating in on-call rotation, addressing support tickets, and taking action on preventative measures to improve reliability
• Provide mentorship to engineers on the team and across the organization
• Play an active role in the continuous improvement of the engineering organization through lunch table discussions, team showcases, and reviews with senior leadership

What you bring:

• 5+ years of backend software development experience with a strong proficiency in Ruby (preferred), Golang, or JavaScript/TypeScript
• Bachelor’s or Master’s degree in Computer Science, Data Science, AI/ML, or a related field preferred
• Solid understanding of Computer Science fundamentals such as relational and non-relational databases, data structures, algorithms, and REST APIs
• Experience with domain modeling, object design, and system architecture
• Proven track record of writing clear, tested, and concise code
• Proficiency to set expectations and inform decisions through project estimates based on the information available
• Ability to write and review technical proposals, providing constructive feedback and articulating trade-offs
• Strong sense of ownership across all aspects of the development lifecycle, including incident response and accountability for product robustness
• Desire to collaborate and share knowledge with peers, both within the team and across the organization
• Eagerness to learn, improve, and innovate in a fast-paced and collaborative environment

#LI-TD1

About the team/role

We are seeking an experienced and strategic Revenue Operations Manager to lead and optimize the sales operations of our Commercial new business sales team. The ideal candidate is someone who thrives on driving efficiency and delivering impactful results. You will play a crucial role in shaping our growth trajectory by identifying opportunities, defining strategies, and ensuring their successful execution. This role is pivotal in ensuring our sales organization runs smoothly and efficiently, supporting our high-value account teams in meeting their revenue goals.

What you’ll do

• Strategy and Planning:  Collaborate with sales leadership to develop and implement sales strategies and operational plans to effectively deliver on our quarterly and annual revenue objectives.
• Process Optimization: Identify and refine sales processes to improve efficiency, effectiveness, and scalability. Drive improvements in sales productivity by simplifying and automating processes where possible.
• Data Analysis and Reporting: Provide input to the development and delivery of sales reports and dashboards, offering insights and recommendations based on data analysis to support decision-making.
• Sales Forecasting: Manage and improve forecasting processes to ensure accurate and timely sales projection, facilitating effective resource allocation and planning.
• Cross-functional Collaboration: Work closely with cross-functional teams, including Analytics, Marketing, Finance, and Product to align strategies and optimize the organization's sales initiatives.
• Performance Monitoring: Track and analyze key performance metrics, offering insights and developing strategies to enhance sales effectiveness.
• Market Research: Stay informed on industry trends and market conditions to anticipate opportunities and challenges, and adapt strategies accordingly.

What you bring

• Bachelor’s degree in Business Administration, Economics, Engineering, or a related field
• 6+ years of experience in sales operations, rev operations, consulting or similar
• Proven track record of successful sales operations management and strategy implementation.
• Strong analytical skills with the ability to translate data into actionable insights.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal skills, with the ability to influence and drive change.
• Proficiency with CRM software (e.g., Salesforce) and other sales tools and technologies.
• Ability to thrive in a fast-paced, dynamic, and results-driven environment.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

As a Customer Success Manager you will be responsible for driving customer retention and growth by ensuring that your customers are engaged and leveraging the full value of the Checkr solution.  You will work alongside an elite team of Customer Success Managers that succeeds through collaboration, grit, and constant improvement.   

The Customer Success team is proactive, intuitive, and dynamic. We work with different profiles and a broad range of customers who are in different phases of the customer lifecycle. Informed and organized, the Customer Success team works to drive maximum value from all Checkr and Customer relationships. 

What you’ll do

• Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
• Develop a comprehensive understanding of their respective clients to contribute to planned and strategic initiatives
• Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings.
• Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
• Oversee multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements

What you bring

• 1-3 years of client-facing customer success/sales/account management/customer service experience
• General knowledge of software applications i.e. Salesforce, Google Apps, etc.
• Strong customer focus, you care about your customers and view their success as your own
• Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
• Acute attention to detail to track high-volume tactical program elements across multiple customers
• Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
• Learn quickly and are excited to take on challenging new projects
• Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
• Experience in the SaaS or Human Resources space is a plus
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1

As an Enterprise Business Development Representative, your job is to generate sales pipeline, or start the sales process - in other words, build the foundation of our sales team. As an Enterprise BDR, you’ll support the Checkr Enterprise sales team through thoughtful prospecting efforts and account research, focusing on generating outbound business pipeline with the ultimate goal of closed won business. BDRs make a major contribution to the Sales Organization by generating millions of dollars of new business pipeline each year.

Day to Day

• Generate new business pipeline primarily through thoughtful, strategic outbound prospecting efforts
• Create interest through multi-channel, personalized outbound outreach, including cold calling, LinkedIn and email across net new logos in assigned territory
• Partner closely with Account Executives to identify and source net new pipeline, using multithreaded approach
• Conduct thorough research to create the most effective outreach strategies with each account, ensuring you’re contacting the right people, at the right time, for the right reason 

Responsibilities:

• Generate qualified opportunities through outbound prospecting, calling and emailing 
• Work with your manager and account executives to create an account penetration plan for your book of business
• Consistently work your book of business, while balancing any inbound engagements or marketing generated leads via effective time management
• Demonstrate knowledge of Checkr solutions and value propositions clearly and concisely
• Demonstrate knowledge of the prospects’ and curiosity where you may have gaps
• Maintain and improve CRM data quality as it relates to your book of business.
• Partner with two to three Account Executives to build a pipeline of new business opportunities
• Ability to multitask and prioritize a large list of accounts 
• Perform market research to gather information about prospects, and add prospects to CRM 

Basic Qualifications:

• You have experience in a world-class outbound sales development role, in the ENT space is a plus (9 - 12 months preferred)
• Experience with Salesforce
• You’re a quick learner that is excited to take on challenging projects
• You bring a collaborative team mentality to the table
• You have the ability to self-motivate, prioritize and manage unstructured time
• You’re personable, a clear and direct communicator, and can make connections with both prospects and internal teams at Checkr
• You have the ability to excel in a fast-paced environment and are comfortable with change.

Preferred Qualifications:

• You have a track record of success in effectively developing and managing outbound pipeline at a SaaS (Software as a Service) company, selling into Enterprise businesses (for clarity, this is a business with >15k employees)
• You have experience using sales tools such as Outreach, Sales Navigator or equivalent sales tech stack 
• You have created successful outbound email messaging to source your own meetings with prospects
• You consistently met or exceeded your quota in an outbound sales development role
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

As a Software Engineer at Checkr, you will work on high impact engineering projects that help build a fairer future for all. You will work in a collection of small services built on Ruby and Javascript, with both SQL and NoSQL databases, as well as message queues for asynchronous tasks. Checkr was founded by engineers for engineers; we want to create the best environment for developers to build, learn and love their work.

What you’ll do:

• Own the product development of features from design, implementation, to release
• Partner with product, design and other stakeholders in designing new features
• Collaborate with other engineers in architecting and implementing new features
• Design, develop, test, deploy, maintain, and improve our products
• Deliver performant, reliable, scalable, and secure code capable of supporting hundreds of thousands of transactions a day
• Monitor, investigate, triage, and resolve production issues as they arise for services owned by the team
• Bring a customer-centric, product-oriented mindset to the table - collaborate with customers and internal stakeholders to resolve product ambiguities and ship impactful features
• Experimentation mindset - autonomy and empowerment to validate a customer need, get team buy-in, and ship a rapid MVP
• Quality mindset - you insist on quality as a critical pillar of your software deliverables
• Develop new end to end web applications
• Instrument and deploy new product experiments with a data-driven mindset

What you bring:

• 2+ years of full stack software development experience
• Proficiency in Ruby and Javascript/React (or similar languages/frameworks)
• Proficiency with test frameworks and automation (e.g. Cypress)
• Passionate about XP practices, Domain Driven Design, and Continuous Delivery
• Experience developing RESTful APIs. Experience with Elasticsearch nice to have
• Bonus points for experience with in-house component-based design systems
• Strong documentation skills
• A strong sense of ownership from feature design through production release
• A desire to collaborate with external stakeholders
• An eagerness to learn, collaborate, improve, innovate, and have fun
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

As a Software Engineer at Checkr, you will work on high impact engineering projects that help build a fairer future for all. You will work in a collection of small services built on Ruby and Javascript, with both SQL and NoSQL databases, as well as message queues for asynchronous tasks. Checkr was founded by engineers for engineers; we want to create the best environment for developers to build, learn and love their work.

What you’ll do:

• Own the product development of features from design, implementation, to release
• Partner with product, design and other stakeholders in designing new features
• Collaborate with other engineers in architecting and implementing new features
• Design, develop, test, deploy, maintain, and improve our products
• Deliver performant, reliable, scalable, and secure code capable of supporting hundreds of thousands of transactions a day
• Monitor, investigate, triage, and resolve production issues as they arise for services owned by the team
• Bring a customer-centric, product-oriented mindset to the table - collaborate with customers and internal stakeholders to resolve product ambiguities and ship impactful features
• Experimentation mindset - autonomy and empowerment to validate a customer need, get team buy-in, and ship a rapid MVP
• Quality mindset - you insist on quality as a critical pillar of your software deliverables
• Develop new end to end web applications
• Instrument and deploy new product experiments with a data-driven mindset

What you bring:

• 2+ years of full stack software development experience
• Proficiency in Ruby and Javascript (or similar languages/frameworks)
• Proficiency with test frameworks and automation (e.g. Cypress)
• Passionate about XP practices, Domain Driven Design, and Continuous Delivery
• Experience developing RESTful APIs
• Bonus points for experience with in-house component-based design systems
• Strong documentation skills
• A strong sense of ownership from feature design through production release
• A desire to collaborate with external stakeholders
• An eagerness to learn, collaborate, improve, innovate, and have fun
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

In an AI-driven world, distinguishing real from fake is increasingly challenging. AI has made it easy to forge credentials, impersonate individuals, and submit job applications at scale using synthetic identities. More than a third of remote applicants are fake, and Fortune 500 companies experienced a significant rise in hires from state-sponsored fraudulent actors last year. AI has turned the hiring funnel from a protective filter into an open gateway for bad actors. Checkr is building the identity layer for hiring to address this threat.

As the leader of Checkr's Identity Risk solutions, you will set a new standard for trust in hiring by creating a system that validates identity seamlessly and frictionlessly. You will develop best-in-class capabilities that prevent fraud during all phases of the hiring process, to safeguard organizations while improving the experience for legitimate, qualified candidates. You will collaborate closely with engineering and operations teams to ship market-leading products that are intuitive and easy to use.

What you’ll do

• Own the strategy and roadmap for all Identity Risk Solutions, including dashboard products, APIs, and pre-built partner integrations.
• Conduct market analysis to identify high-impact opportunities for your products. This includes competitive research, engaging with industry analysts to understand market trends, and working directly with strategic customers to anticipate their evolving needs.
• Drive cross-functional collaboration across Checkr. Partner with Product Marketing to shape effective go-to-market strategies. Work with other product teams to enable seamless product integrations. Align with Business Development to embed your solutions within partner applications.
• Build and prioritize a multi-release feature roadmap.
• Champion the customer by being the voice of strategic customers and build meaningful, personal relationships with them.
• Measure product success and impact, and identify opportunities for expansion.
• Represent Checkr as a product expert in customer meetings, industry events, and through community platforms and social media.

What you bring

• Bachelor’s degree in Computer Science or related field preferred
• 5+ years of product management experience building risk, fraud prevention, and identity verification products, including identity proofing, document verification, biometrics, and hiring-fraud signals
• Strong expertise in fraud detection frameworks and modeling, including threat modeling, risk scoring, anomaly detection, identity spoofing detection, and data-driven decision-making
• Deep understanding of recruiting ecosystems, including ATS systems, recruiting workflows, and hiring compliance requirements
• Proven ability to build scalable, extensible platforms that address evolving fraud threats rather than one-off solutions
• Strong cross-functional leadership and influence, partnering with engineering, operations, legal, and sales without direct authority
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

In this role as a Staff Product Manager, Growth, you will lead the Growth team and deliver products and capabilities for Checkr’s growth funnel, with a focus on signups, conversion, user activation and lifetime value per customer for the company’s self-serve business.  As the Staff Product Manager for Growth, you will play a pivotal role in driving the expansion of our user base while ensuring an exceptional user experience throughout the entire customer journey. 

Roles and responsibilities include creating the growth strategy for the domain, scoping and leading development of new product features, analyzing data and performing user research, and managing a high-performing cross functional team that includes engineering, data, design, marketing, legal and others.

What you’ll do:

• Work on growth focused initiatives such as increasing self-service customer conversions, improving the onboarding experience, creating engagement loops, and expanding product usage across the self-serve customer segment (i.e. PLG).
• Understand the customer journey from smaller purchases online to multiple product attach and repeat behavior. Optimize conversion strategies to drive overall growth (reach and revenue).
• Develop and drive a meticulously prioritized Growth experimentation roadmap that aligns with business performance and customer needs.
• Lead test experimentation across multiple surfaces to unlock incremental business value while improving customer experience.
• Prototype growth ideas rapidly using AI tools and from time to time push these directly to production.
• Regularly surface experimentation findings, insights, and opportunities back to cross-functional teams and Executive leadership.

What you bring:

• 5+ years of product management experience, including recent B2B/PLG growth ownership, with a strong track record of driving measurable results.
• End-to-end product ownership at the intersection of business, technology, and user experience.
• Customer-first mindset grounded in data, experimentation, and strong business judgment.
• Proven ability to bring structure to ambiguity and lead complex, cross-functional initiatives across global teams.
• Strong technical fluency and product intuition, driving high-quality feature development and seamless integrations.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend