The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As an Operations Analyst at MLB, you will fulfill that vision by supporting our customers, tracking and improving data quality, and leveraging data to deliver insights using play-by-play and Statcast tracking data. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports’ richest and most robust data at your fingertips.

The Operations Analyst, Baseball Data Platform will play a pivotal role in ensuring the accuracy, consistency, and reliability of data across various systems and processes. This role involves collaborating with cross-functional teams to implement and maintain data quality initiatives, as well as providing ongoing support to address data-related issues. The successful candidate will leverage previous experience in sports analytics to enhance the use and reliability of data in decisions across baseball while being open-minded about new data and technology. The candidate should be comfortable working in a fast-paced environment and comfortable balancing communications with multiple internal and external stakeholders. 

The position is based in either San Francisco or New York City with some travel expectations.

Responsibilities

• Flexibility for weekly support shifts during business hours, nights, and/or weekends to support MLB Club questions/needs and internal baseball technology incident response, including weekly night shifts until the end of MLB games each night (often 2am ET/11pm PT) during the season
• Triage complex, multi-faceted issues to identify root causes and mitigation steps
• Work proactively with stakeholders and teammates to identify preventative measures to limit issue impact and recurrence
• Analyze current operational processes and design streamlined, data-driven workflows to reduce manual effort and human error
• Act as a Subject Matter Expert (SME) on the Baseball Data Platform team, possessing the practical, end-to-end knowledge necessary to support most operational dependencies relied upon by both internal staff and external partners
• Pursue and prioritize potential data quality issues and support incidents both proactively and responsively
• Achieve comprehensive expertise in Baseball Data Platform tools. This includes knowing the who/what/why/how of users of our data
• Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership while training others to do so effectively
• Proactively monitor Major League, Minor League games, dashboards, and internal channels for reported data and technology issues while identifying potential gaps in visibility
• Collaborate with external data partners and internal teams within the technology group to identify and detect data quality and incident response trends and present findings to MLB leadership and Club/Vendor personnel
• Collaborate with developers and data engineers to gather requirements for and rigorously test new operational tools (e.g., custom dashboards, mobile scouting applications) before their wider deployment
• Maintain day-to-day relationships with baseball data partners and coordinate execution of legal agreements, data permissions, and ad hoc requests

Qualifications & Skills

• 2-3 years of experience with data related to baseball, and/or in technical support/operations roles
• A track record of the ability to problem solve complex issues, with outstanding critical thinking skills, from initial identification through implementation of preventative measures
• Proven experience communicating professionally in a customer support role with technical and non-technical users
• Flexibility to work scheduled night, weekend, and holiday support shifts, especially during baseball season
• Extremely organized and ability to balance multiple priorities at once in a fast-paced environment
• An understanding of how MLB Clubs and partners use baseball data in daily operations or related experience is preferred
• Proactive communicator with internal and external stakeholders with the goal of anticipating what the stakeholders need
• Highly collaborative in nature and team-oriented
• Self-motivated, with high standards and a drive towards continuous improvement
• Familiarity with any of the following is preferred, but not required: baseball tracking systems, APIs, contracts, SQL, Python, R
• Ability and desire to travel up to 15% for baseball events and team meetings
• A love of baseball

Salary Range: $70,000 - $90,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

• Competitive Benefits Package
• Company Contributed 401K Plan
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As an Operations Analyst at MLB, you will fulfill that vision by supporting our customers, tracking and improving data quality, and leveraging data to deliver insights using play-by-play and Statcast tracking data. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports’ richest and most robust data at your fingertips.

The Operations Analyst, Baseball Data Platform will play a pivotal role in ensuring the accuracy, consistency, and reliability of data across various systems and processes. This role involves collaborating with cross-functional teams to implement and maintain data quality initiatives, as well as providing ongoing support to address data-related issues. The successful candidate will leverage previous experience in sports analytics to enhance the use and reliability of data in decisions across baseball while being open-minded about new data and technology. The candidate should be comfortable working in a fast-paced environment and comfortable balancing communications with multiple internal and external stakeholders. 

The position is based in either San Francisco or New York City with some travel expectations.

Responsibilities

• Flexibility for weekly support shifts during business hours, nights, and/or weekends to support MLB Club questions/needs and internal baseball technology incident response, including weekly night shifts until the end of MLB games each night (often 2am ET/11pm PT) during the season
• Triage complex, multi-faceted issues to identify root causes and mitigation steps
• Work proactively with stakeholders and teammates to identify preventative measures to limit issue impact and recurrence
• Analyze current operational processes and design streamlined, data-driven workflows to reduce manual effort and human error
• Act as a Subject Matter Expert (SME) on the Baseball Data Platform team, possessing the practical, end-to-end knowledge necessary to support most operational dependencies relied upon by both internal staff and external partners
• Pursue and prioritize potential data quality issues and support incidents both proactively and responsively
• Achieve comprehensive expertise in Baseball Data Platform tools. This includes knowing the who/what/why/how of users of our data
• Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership while training others to do so effectively
• Proactively monitor Major League, Minor League games, dashboards, and internal channels for reported data and technology issues while identifying potential gaps in visibility
• Collaborate with external data partners and internal teams within the technology group to identify and detect data quality and incident response trends and present findings to MLB leadership and Club/Vendor personnel
• Collaborate with developers and data engineers to gather requirements for and rigorously test new operational tools (e.g., custom dashboards, mobile scouting applications) before their wider deployment
• Maintain day-to-day relationships with baseball data partners and coordinate execution of legal agreements, data permissions, and ad hoc requests

Qualifications & Skills

• 2-3 years of experience with data related to baseball, and/or in technical support/operations roles
• A track record of the ability to problem solve complex issues, with outstanding critical thinking skills, from initial identification through implementation of preventative measures
• Proven experience communicating professionally in a customer support role with technical and non-technical users
• Flexibility to work scheduled night, weekend, and holiday support shifts, especially during baseball season
• Extremely organized and ability to balance multiple priorities at once in a fast-paced environment
• An understanding of how MLB Clubs and partners use baseball data in daily operations or related experience is preferred
• Proactive communicator with internal and external stakeholders with the goal of anticipating what the stakeholders need
• Highly collaborative in nature and team-oriented
• Self-motivated, with high standards and a drive towards continuous improvement
• Familiarity with any of the following is preferred, but not required: baseball tracking systems, APIs, contracts, SQL, Python, R
• Ability and desire to travel up to 15% for baseball events and team meetings
• A love of baseball

Salary Range: $70,000 - $90,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

• Competitive Benefits Package
• Company Contributed 401K Plan
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

Major League Baseball is looking for a Senior Product Designer to join our team to help shape the future vision of baseball and deliver engaging fan experiences across every touch point of the fan journey. From going to a game, experiencing it live or through our digital products, we touch it all. Although we all focus on specific things, the boundaries between teams are permeable, so you can certainly expect to collaborate with other Designers on a broad set of challenges that don’t fall neatly into the Product Design category. 

The Product Design team at MLB works across the entire fan journey - from primary research with the fans and clubs, in-park experiences, websites, apps, games, streaming and interactive products. Paying attention to the trends shaping sports and media, while constantly raising the bar on entertainment and delight for every aspect of the MLB experience. We do this through the practice of a fan focused approach to Product Design, investing in design systems and content tooling, UX writing, and design research.

Major League Baseball is dedicated to reimagining the fan experience. We believe the opportunity ahead of us requires skills in understanding fans, thoughtful consideration of every aspect of the experience, and cranking up delight for every touchpoint—in short, design. That’s where you come in.

Our mission is simple: To change the way fans interact with, enjoy, and watch the game of baseball.

Responsibilities

• This role will focus mainly on supporting the Baseball Data and the Gameday experiences. The numbers and data are an important part of what makes baseball unique to our fans. This is an exciting opportunity to truly connect and help shape the way the game is seen and interpreted
• Work to reimagine how scores, stats, and data are visualized to our millions of fans
• Partner with other Designers and create new features and products focused on the live game experience
• Expand focus across the suite of MLB products to support business initiatives but more importantly find new and creative ways to delight the fan
• Collaborate with Product Managers, Engineers, and Researchers to define problems, shape strategy, and ship user-facing solutions that reimagine how fans will interact with baseball
• Conduct your own research and collaborate with others to support foundational and iterative solutions for your designs
• Partner with the design systems team to improve and expand the Basepath product design system
• Actively participate in design reviews and share your work regularly with peers and product leadership
• Lead and mentor other Designers on the team. We are a lean group that overlaps frequently so strong collaboration and communication is important

Qualifications

• 5+ experience designing consumer, gaming, or streaming media products
• 5+ years in digital Product Design or User Experience Design
• Have a good understanding of baseball and the numbers and insights behind the game
• Experience working with large data sets and visualizations
• Can go from ideation to delivery with the help of a solid design system. You may have depth in UX research, or visual design, but are skilled enough to do both
• Are a fan and detail obsessed. You have great ideas but more importantly push through to make sure they are realized by ensuring all the details are thought through
• Crave feedback to make your work better. Have demonstrated experience working with insights, both qualitative and quantitative
• Are good at describing the “why” and showing work to a varied set of stakeholders
• Have a “show, don’t tell” approach. Your first instinct is to prototype/visualize things to help push the work forward
• Are a systems thinker - you understand how your work connects into the larger digital ecosystem
• Have a team first mentality - looking to learn from and inspire others
• Strong portfolio of shipped products that show data and user-centric decision making and strategy
• Ability to demonstrate strong written, verbal and presentation skills
• Good understanding of baseball statistics and rules is a plus

Salary Range: $130,000 - $160,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

• Competitive Benefits Package
• Company Contributed 401K Plan
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The Edge Security Platform Engineer owns the edge security controls that protect MLB’s public web and mobile traffic. This role builds, operates, and improves WAF and bot defenses and manages security capabilities across CDNs that support application delivery, traffic protection, and transaction flows.

This engineer tunes controls, automates workflows, and connects edge telemetry with application and payment signals to reduce bot abuse and fraud without adding unnecessary friction, latency, or downtime for legitimate fans.

Success is measured by stronger protection during high-demand events, fewer false positives, better visibility across edge-to-transaction flows, and measurable improvement in checkout conversion, site performance, and fraud reduction.

Responsibilities

Edge Security & Platform Operations

• Own and operate MLB’s edge security platforms (WAF, bot mitigation, CDN), including configuration, tuning, and lifecycle management
• Maintain secure, resilient environments using infrastructure-as-code and controlled deployment practices
• Continuously refine rules, policies, and thresholds to improve protection and prevent drift
• Participate in an on-call rotation for high-severity edge security incidents

Bot Mitigation & Fraud Prevention

• Design and manage defenses against automated abuse (e.g., credential stuffing, scraping, ticketing bots, payment fraud)
• Analyze telemetry to identify threats, false positives, and attacker behavior
• Partner with fraud and payment teams to strengthen early detection and mitigation

Performance & Incident Response

• Optimize security controls to protect uptime and user experience during high-traffic events
• Serve as a subject matter expert during incidents, ensuring mitigations meet latency, conversion, and availability targets

Observability & Reporting

• Build and maintain logging, monitoring, dashboards, and alerting across edge and application layers
• Integrate telemetry with SIEM tools to improve detection, triage, and auditability.
• Track and report on key risk and performance metrics

Automation, Governance & Collaboration

• Drive automation for detection, response, and change management while maintaining human oversight
• Establish strong deployment controls, audit trails, and support compliance (e.g., PCI, SOC 2)
• Collaborate cross-functionally to enhance edge security strategy, tooling, and execution

Qualifications & Skills

• Bachelor’s degree in Computer Science, Cybersecurity, Software Engineering, or a related field, or equivalent practical experience
• 5+ years in security, platform, SRE, or infrastructure engineering roles supporting high-scale, internet-facing systems; experience with high-demand consumer platforms such as ticketing, e-commerce, streaming, or live events strongly preferred
• Hands-on experience operating and tuning WAF, bot mitigation, rate limiting, CDN security, and related traffic protection controls in production environments
• Direct experience with HAProxy Enterprise WAF and bot/security modules, and with CDN including WAF, bot management, rate controls, and telemetry or log streaming
• Strong understanding of HTTP/S, TLS, DNS, TCP/IP, reverse proxying, caching, rate limiting, server- and client-side fingerprinting, and edge traffic behavior
• Experience investigating web abuse, fraud signals, or adversarial automation affecting login, checkout, account, or transaction flows
• Proficiency with Python, Go, Bash, or similar scripting languages, and experience with Terraform, Ansible, Git-based workflows, CI/CD pipelines, or other infrastructure-as-code practices
• Experience with observability, logging, and SIEM integration for security and operational telemetry
• Strong troubleshooting skills across distributed systems, production incidents, and customer-impacting edge events
• Strong written and verbal communication skills, with the ability to work effectively across technical and non-technical teams

Salary Range: $140,000 - $160,000 (Base Salary + Bonus)

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

Our Baseball Data Platform team is looking for a Senior Data Analyst. The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As a Data Analyst at MLB, you will fulfill that vision with play-by-play and Statcast tracking data by supporting our customers, tracking and improving data quality, and leveraging data to deliver insights. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports’ richest and most robust data at your fingertips.

Responsibilities

• Investigate potential data quality issues both proactively and responsively
• Lead large data initiatives focused on strategic R&D goals, including increasing the scalability of alerting and resolving of outlier data
• Implement high impact process changes with our support team based on internal operations data and logging
• Achieve comprehensive expertise in Baseball Data Platform. This includes knowing the schema, data lineage, and optimal usage patterns of all critical tables (e.g., pitch-by-pitch data, tracking data, weather data, etc.).
• Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership
• Define and enforce high standards for data documentation, code review, and statistical best practices within the R&D data team
• Build optimized queries and statistical reports/models, as appropriate, to identify and detect trends and present findings to MLB and Club personnel
• Design and produce reports delivering insights
• Collaborate with the Statcast engineering, product, data science, and content teams to produce the next generation of storytelling metrics
• Manage user accounts, permissions, and security protocols across key systems, ensuring compliance and data security standards are met
• Test/validate new data and metrics, and contribute input to their development
• Serve as the team's go-to resource for complex data problems. This involves assisting teammates with debugging inefficient queries, locating obscure data points, and understanding nuanced data definitions.

Qualifications & Skills

• 2+ years of experience with data related to baseball
• Experience communicating professionally in a customer support role with technical and non-technical users
• Critical thinking skills and the ability to apply analytical insights to create positive change
• Self-motivated to seek out previously unidentified problems, resolve, and then scale them
• Highly collaborative in nature and team-oriented
• Proactive communicator with internal and external stakeholders
• Substantive knowledge of SQL or similar database querying experience
• Experience using R and/or Python for data analysis in a professional setting
• Knowledge of data visualization software like Looker or Tableau preferred
• Familiarity with baseball tracking systems, especially Statcast, is preferred
• Familiarity with data pipeline tools and best practices for scheduled processing and ETL/ELT is a plus
• Ability and desire to travel at times for baseball events and team meetings
• A love of baseball!

Salary Range: $90,000 - $120,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The Baseball Data Platform team is seeking an Associate Software Engineer. From Statcast to ABS and beyond, the Baseball Data Platform is the bedrock of all Major League Baseball stats. Used by fans, broadcasters, stadiums, MLB Clubs, and across the league, if you’ve seen a data point about baseball, there's a good chance it started here.

We are seeking software engineers who possess a strong passion for developing new technologies within the baseball industry. This position provides the opportunity to collaborate with world-class engineers, product developers, and designers; contribute to acclaimed and sophisticated applications and systems; influence the innovation of products utilized by millions globally; and work within a highly collaborative, results-oriented team environment.

Responsibilities

Coding

• Write clean, concise, modular code that is easily testable
• Contribute to the Baseball Data API layer that powers baseball stats across the organization
• Design and build consistent, easy to use UIs, working with our operations partners to ensure their needs are met
• Utilize and contribute to applications deployed on Google Cloud Platform (GCP) and at edge inside ballparks

Collaboration

• Participate in an agile environment.
• Participate in the full software development lifecycle (requirements gathering, designing, building, testing and maintenance)
• Collaborate with other engineers in code reviews, pair programming, and design sessions

Technology

• Drive innovation in products utilized by millions globally
• Collaborate with leading data scientists on areas such as data analysis, machine vision, and Natural Language Processing (NLP)
• Introduce and champion technologies you are passionate about
• Develop technology used by all 30 Major League teams, every national and regional broadcast, and across the MLB organization
• Change the way baseball is consumed

Qualifications & Skills

• An undergraduate degree computer science or related field
• An avid learner, independent with excellent problem-solving skills
• Willingness to dive into any part of the system to understand and deliver the best solution
• Eager to learn new technologies and tools
• Ability to collaborate with other engineers
• Experience with modern web technologies (React, TypeScript, NodeJS)
• Experience designing or consuming APIs that serve frontend applications (Java, Spring, SQL, NestJS)
• Familiarity with Terraform
• Exposure to Google Cloud Platform
• Familiar with messaging queues: ActiveMQ, Kafka
• Familiarity with SQL databases like Postgres and SQL concepts
• Knowledge of big data concepts and related languages/tools, such as BigQuery or Bigtable

Salary Range: $90,000 - $120,000 (Base Salary + Bonus)

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The Technical Coordinator will provide support for the day to day operations of the MLB Baseball Technology Data Centers, Youth academies and facilities. 

Responsibilities

• Schedule meetings, take notes, and track follow-ups to help keep projects on track.
• Support task management and scheduling using tools such as Asana, Google Workspace, and ServiceNow.
• Help coordinate project approvals across Legal, Finance, internal teams, and vendors.
• Track project expenses and support invoice processings.
• Partner with Logistics to support shipments, labeling, and deliveries.
• Hands on learning and assisting with installation, maintenance, and basic support of infrastructure systems.
• Manage service tickets, including opening, updating, and closing them.
• Manage service tickets by opening, updating, and closing them promptly.
• Communicate project risks or dependencies to the Technical Facilities Supervisor.
• Monitor inventory levels and report any requirements for restocking supplies.
• Ensure tools, inventory, and supplies are organized and maintained across all facilities.

 Qualifications & Skills

• Ability to work independently and as part of a team
• Strong organizational skills with the ability to manage multiple tasks
• Ability to prioritize work and meet deadlines
• Good communication and interpersonal skills
• Basic proficiency with common workplace tools and systems
• Willingness to work occasional evenings and weekends during the season
• 1+ years of relevant experience (internships or related experience welcome)
• Valid driver’s license and passport

Pay Range: $27.00-$34.00

The Streaming & Media Engineering Team at Major League Baseball is seeking a Senior Software Engineer to join our Los Angeles, CA office. In this role, you will help build the next generation of platforms powering world-class fan experiences across MLB’s streaming products, including live and on-demand video processing, live content insertion, and custom orchestration software that integrates with cutting-edge broadcast equipment and operations. As a key contributor, you will design, build, and operate highly reliable distributed systems within MLB’s streaming ecosystem, while writing hands-on code, influencing technical direction, and playing an active role in design and code reviews. You will also collaborate closely with cross-functional partners across engineering, product, and operations.

Responsibilities

• Design, implement, and maintain scalable, cloud-native services that power live and VOD streaming workflows
• Decompose complex systems into well-defined services, APIs, and modules
• Write clean, efficient, well-tested, and maintainable code
• Participate in architecture/design reviews and provide thoughtful technical feedback
• Actively participate in Agile ceremonies (planning, stand-ups, retros, postmortems)
• Contribute to operational excellence through monitoring, alerting, and on-call support
• Mentor early-career engineers and promote engineering best practices
• Stay current with emerging technologies and industry trends

Qualifications & Skills

• Bachelor’s degree in Computer Science or related field, or equivalent practical experience
• 5+ years of professional software development experience building and supporting production systems
• Strong problem-solving skills and a track record of delivering high-quality solutions
• Experience with modern software development practices: Agile, source control, CI/CD, testing, and code reviews
• Strong experience with Core Java (or Kotlin) and Spring/Spring Boot
• Experience with messaging systems and relational/non-relational databases
• Experience with JavaScript (React and/or Node.js)
• Hands-on experience with cloud platforms (GCP and/or AWS)
• Experience with cloud-native technologies: Kubernetes, Docker, Helm, Terraform
• Experience building distributed, event-driven, non-blocking systems (e.g., async I/O, virtual threads, reactive patterns)

Bonus / Nice-to-Have Skills (AI / ML)

• Experience with Generative AI / ML APIs (e.g., LLMs, embeddings, speech-to-text, video/audio analysis) and common AI-powered workflows
• Understanding of prompt engineering and model evaluation, with interest in applying AI/ML to media and automation
• Exposure to live and/or VOD streaming media systems, including familiarity with HLS, FFmpeg, and SCTE standards.
• Experience with Google Ad Manager (GAM) and ad decisioning / ad insertion workflows

Salary Range: $150,000 - $185,000 (Base Salary + Bonus)

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

Major League Baseball is hiring a Senior Software Engineer for our Web Platform Architecture team. This team is responsible for architecting, building, and operating the foundational web platform that powers MLB.com and our entire suite of digital products. This includes our cloud infrastructure, CI/CD systems, edge computing layer, and the core services that enable our product engineering teams to deliver features safely, quickly, and at a massive scale for millions of users.

As a Senior Software Engineer on this team, you will play a pivotal role in shaping the reliability, scalability, and performance of our digital platforms by writing code and building systems. You will be a hands-on developer, creating core services in Node.js, building solutions on our edge network, engineering the automated infrastructure that underpins it all using Terraform, as well as experience building and maintaining CDNs across Fastly and Cloudflare. You will collaborate closely with cross-functional, results-oriented teams to enhance security, performance, and developer experience across our websites and services.

Responsibilities

• Develop and maintain core platform services, libraries, and tools in Node.js and TypeScript that improve developer experience and system-wide functionality
• Architect and implement solutions on our edge computing platform (e.g., Cloudflare Workers, Fastly Compute@Edge) to enhance performance, security, and reliability
• Design, build, and maintain the software and systems that power our CI/CD pipelines, enabling developers to ship code with confidence and speed
• Architect, maintain, and optimize our cloud infrastructure using Infrastructure as Code (IaC) principles (Terraform, Kubernetes)
• Drive continuous improvement initiatives to enhance system performance, reliability, observability, and security posture
• Automate manual processes to improve engineering team velocity and system reliability
• Mentor and provide technical guidance to software engineering teams, fostering a culture of innovation, collaboration, and continuous learning

Collaboration

• Participate in an agile environment
• Participate in the full software development life cycle (requirements gathering, designing, building, testing, and maintenance)
• Proactively seek constructive criticism of your own work and offer constructive feedback to others in a way that raises people up and builds relationships
• Participate in and lead triage efforts during production incidents, including managing on-call rotations and post-mortems

Technology Leadership

• Lead and take ownership of critical platform features and your own initiatives
• Stay abreast of emerging technologies, trends, and industry standards related to backend development, cloud infrastructure, automation, and security
• Mentor and coach engineers in your team and across the organization to build a strong engineering-focused culture
• Influence the way that baseball is consumed by millions of users worldwide

Qualifications & Skills

• Bachelor’s degree in Computer Science, Software Engineering, or a comparable field of study, and/or equivalent work experience
• 5+ years of professional software development experience, with a significant focus on backend services, web platforms, or infrastructure engineering
• Strong proficiency in modern programming languages, particularly Node.js and TypeScript, for building backend services and tools
• Proven experience developing for edge computing platforms (e.g., Cloudflare Workers, Fastly Compute@Edge)
• Deep experience with cloud-native tooling such as Kubernetes, Docker, and Terraform
• Experience with at least one major Cloud platform (Google Cloud, AWS, or similar)
• Expertise in designing and building CI/CD solutions (e.g., Github Actions, Tekton)
• Experience with CDNs such as Cloudflare and Fastly and proxy technologies such as HAProxy or Nginx
• Strong background in monitoring and observability tools (e.g., Prometheus, Grafana, Datadog)

Preferred Qualifications

• Experience with Google Cloud
• Experience with HAProxy and the Fastly CDN
• Experience in full-stack JavaScript development, building and maintaining both Node.js backend services and modern frontend applications (e.g., React, Vue, Svelte)
• Professional certification in a major cloud platform (e.g., Google Professional Cloud Developer, AWS Certified Developer/DevOps Engineer)
• Experience contributing to open-source projects
• Master’s degree in Computer Science, Software Engineering, or a comparable field of study

Nice to Have

• A baseball fan or sports enthusiast

Salary Range: $150,000 - $185,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. 

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

Major League Baseball is looking for a Senior Product Manager to join our team! Here’s your chance to work on industry-leading streaming products where you can redefine the experience of watching and listening to America’s national pastime. As a Senior Product Manager, you will work closely with your team to deliver an outstanding experience to baseball fans on Web, Mobile and Connected device platforms.

Responsibilities

• Build product vision and roadmaps by synthesizing MLB strategy and business objectives into actionable steps and realistic deliverables for your scrum team
• Partner with engineering, user experience, and research teams to constantly experiment and design product solutions that incorporate user feedback through multiple iterations
• Document and prioritize a product backlog with epics and user stories accompanied by detailed acceptance criteria
• Lead an Agile scrum team, forecast timelines, plan releases and coordinate cross-team deliverables
• Your customers always come first. You will interview, analyze, observe and learn about your audience to create insights that will shape requirements, features and the product roadmap
• Become a subject matter expert on the product, platform, and industry trends in streaming, connected TV and OTT marketplaces. Gain a deep understanding of customer motivations, problems, journeys, and usage patterns
• Use analytics and data to measure product performance, return on investment and drive product prioritization and design decisions
• Informed on the evolving AI/ML tooling landscape; able to identify opportunities to integrate AI-powered capabilities into the product, the product planning process and development tools to accelerate velocity
• Think like an owner to drive ideas forward from inception through execution, getting deeply embedded in the details and bridging the gaps where necessary to achieve target outcomes
• Create alignment between engineering, business stakeholders and leadership. Be the first point of contact for questions and clarifications
• Create transparency and accountability with mechanisms to compile status, identify risks and escalate critical product decisions and information
• Informed on the evolving AI/ML tooling landscape; able to identify opportunities to integrate AI-powered capabilities into the product, the product planning process and development tools to accelerate velocity

Qualifications

• 5+ years of digital product management experience
• Solid understanding of a Scrum Product Owner role and experience working with engineering and QA teams using agile methodologies
• Experience with qualitative and quantitative user research methods
• Experience developing requirement documents, user stories, wireframes, mockups, prototypes, and user interaction diagrams
• Familiar with video encoding, transcoding pipelines, and streaming delivery protocols (e.g., HLS, DASH) with a strong grasp of how encoding decisions impact playback quality, latency, and cost
• Hands-on familiarity with APIs, services architecture, and platform/infrastructure concepts; comfortable engaging directly with engineering on technical tradeoffs and system design decisions
• Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa
• Product or design experience with using video and streaming as a platform to engage with fans and consumers is a plus
• Experience managing products at scale and on connected devices (Roku, Apple TV, Fire TV, etc.) is a plus

Salary Range: $150,000 - $180,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

• Competitive Benefits Package
• Company Contributed 401K Plan
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The Senior Identity Engineer will lead the design, integration, and automation of identity controls across MLB's workforce and customer platforms. This is a hands-on engineering role at the intersection of identity, software engineering, and security: building production-grade integrations and services across Okta, Auth0, federation, and access governance. This role helps protect employees, partners, and contractors while securing identity experiences used by millions of fans.

This role includes participation in a rotational, after-hours on-call schedule, including major game days, ticket launches, and partner broadcasts

Responsibilities

• Design, implement, and maintain identity security controls across Okta and Auth0, including SSO, MFA, federation, lifecycle management, and policy-based access
• Engineer secure authentication and authorization patterns across SaaS, cloud, internal, and consumer-facing applications
• Build and maintain production-grade integrations, automation, and internal tooling using APIs, events, and workflow orchestration
• Lead complex identity integrations using SAML, OAuth 2.0, OpenID Connect, SCIM, JWT, and related standards
• Automate joiner-mover-leaver processes, provisioning and deprovisioning workflows, and entitlement management
• Design and automate management of non-human identities, including service accounts, machine identities, service-to-service access, and AI agent use cases
• Serve as a senior escalation point for complex identity incidents involving federation, account lifecycle, authorization failures, provisioning, and policy enforcement
• Support investigations and recovery efforts related to suspicious access patterns, authentication abuse, and identity-driven security events
• Integrate security into CI/CD pipelines and contribute to application and API security tooling
• Partner with Engineering, IT, Product, HR, and third-party vendors to embed identity controls into system design and operational processes
• Mentor engineers and contribute to standards, runbooks, architecture guidance, and peer reviews

Qualifications & Skills

• Strong experience with Okta is required, including Workflows, Lifecycle Management, Universal Directory, Adaptive MFA, and federation
• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Cybersecurity, or a related field, or equivalent practical experience
• 5+ years of experience in identity engineering, security engineering, or software engineering
• Strong understanding of authentication, authorization, access control, federation, and applied cryptography
• Strong understanding of identity and security protocols and standards, including OAuth, OpenID Connect, SAML, SCIM, JWT, TLS, XML signing/encryption, and secure session management
• Experience building production-quality code and integrating with REST APIs, webhooks, event-driven systems, and identity-related data formats such as JSON and XML Fluency in one or more languages (e.g. Python, Go, Java, or TypeScript)
• Experience with Active Directory/Entra ID, cloud platforms (AWS/Azure/GCP), and engineering tooling such as Git, CI/CD, and Terraform
• Experience with Auth0 supporting customer identity, registration, login, account linking, and authorization use cases are a plus
• Relevant certifications from recognized organizations such as (ISC)², GIAC, CompTIA, ISACA, Okta, Auth0, or cloud providers (AWS, Azure, GCP) are a plus
• Ability to independently own and drive complex, high-impact initiatives to completion with sound judgment and accountability
• Strong written and verbal communication skills, with the ability to actively listen and convey technical concepts clearly to engineering, product, and leadership audiences

Salary Range: $140,000 - $175,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The Streaming & Media Engineering Team at Major League Baseball is seeking a Senior Software Engineer to join our New York, NY office. In this role, you will help build the next generation of platforms powering world-class fan experiences across MLB’s streaming products, including live and on-demand video processing, live content insertion, and custom orchestration software that integrates with cutting-edge broadcast equipment and operations. As a key contributor, you will design, build, and operate highly reliable distributed systems within MLB’s streaming ecosystem, while writing hands-on code, influencing technical direction, and playing an active role in design and code reviews. You will also collaborate closely with cross-functional partners across engineering, product, and operations.

Responsibilities

• Design, implement, and maintain scalable, cloud-native services that power live and VOD streaming workflows
• Decompose complex systems into well-defined services, APIs, and modules
• Write clean, efficient, well-tested, and maintainable code
• Participate in architecture/design reviews and provide thoughtful technical feedback
• Actively participate in Agile ceremonies (planning, stand-ups, retros, postmortems)
• Contribute to operational excellence through monitoring, alerting, and on-call support
• Mentor early-career engineers and promote engineering best practices
• Stay current with emerging technologies and industry trends

Qualifications & Skills

• Bachelor’s degree in Computer Science or related field, or equivalent practical experience
• 5+ years of professional software development experience building and supporting production systems
• Strong problem-solving skills and a track record of delivering high-quality solutions
• Experience with modern software development practices: Agile, source control, CI/CD, testing, and code reviews
• Strong experience with Core Java (or Kotlin) and Spring/Spring Boot
• Experience with messaging systems and relational/non-relational databases
• Experience with JavaScript (React and/or Node.js)
• Hands-on experience with cloud platforms (GCP and/or AWS)
• Experience with cloud-native technologies: Kubernetes, Docker, Helm, Terraform
• Experience building distributed, event-driven, non-blocking systems (e.g., async I/O, virtual threads, reactive patterns)

Bonus / Nice-to-Have Skills (AI / ML)

• Experience with Generative AI / ML APIs (e.g., LLMs, embeddings, speech-to-text, video/audio analysis) and common AI-powered workflows
• Understanding of prompt engineering and model evaluation, with interest in applying AI/ML to media and automation
• Exposure to live and/or VOD streaming media systems, including familiarity with HLS, FFmpeg, and SCTE standards.
• Experience with Google Ad Manager (GAM) and ad decisioning / ad insertion workflows

Salary Range: $150,000 - $185,000 (Base Salary + Bonus)

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The Incident Response and Threat Intelligence Analyst is responsible for detecting, investigating, and responding to cybersecurity incidents, fraud, and digital threats impacting the organization and its affiliates. This role integrates incident response, threat intelligence, digital risk protection, and fraud analysis to proactively identify risks, disrupt malicious activity, and strengthen organizational defenses through actionable intelligence, investigations, and well-documented processes.

Responsibilities 

• Support security and fraud incident response activities in coordination with the virtual Security Operations Center (vSOC) and internal stakeholders, including identification, containment, remediation, and post-incident analysis.
• Enhance digital risk protection, threat intelligence, and social media monitoring programs, delivering timely and actionable intelligence to support operational response and threat modeling.
• Conduct highly confidential digital and fraud investigations and produce clear, defensible investigative reports.
• Monitor and analyze the cyber threat and fraud landscape using OSINT, deep/dark web sources, industry tools, internal telemetry, and the MITRE ATT&CK framework to identify relevant threats, vulnerabilities, indicators of compromise (IOCs), and adversary tactics, techniques, and procedures (TTPs).
• Analyze system logs, transaction data, and user behavior to identify anomalies, high-risk patterns, and indicators of fraud; assess impact and develop mitigation and prevention strategies.
• Develop, maintain, and document incident-response playbooks, threat-intelligence processes, fraud workflows, policies, and procedures to improve operational consistence and effectiveness.
• Assist in producing threat intelligence briefs, metrics, and reports that communicate risk, trends, and business impact to technical and non-technical stakeholders.
• Support security awareness initiatives, including training programs and internal phishing campaigns, to strengthen organizational security and fraud resilience.
• Collaborate across teams to fulfill intelligence requests, support adversary simulation efforts, and align threat intelligence with evolving business objectives.
• Identify opportunities for security automation and SOAR-driven orchestration to improve response time, intelligence quality, and operational scalability across incident response, intelligence, and fraud programs.
• Monitor and identify instances of illegal streaming and piracy utilizing threat intelligence monitoring platforms, and manage the submission and execution of takedown efforts to support anti-piracy and brand protection initiatives.

Qualifications & Skills

• Bachelor’s or Master’s degree (completed or in progress) in Cybersecurity, Information Security, Software Engineering, or a related field.
• Demonstrated experience supporting incident response and conducting in-depth cyber, fraud, or digital investigations using OSINT, social media platforms, industry tools, and internal data sources.
• Strong understanding of malicious adversaries, threat actors, and campaigns, including indicators of compromise (IOCs) and adversary tools, techniques, and procedures (TTPs).
• Ability to handle highly sensitive and confidential information with discretion and professionalism.
• Excellent organizational, time management, documentation, and communication skills, with the ability to clearly articulate complex technical concepts, attack methods, and investigative findings to both technical and non-technical audiences.
• Familiarity with threat intelligence methodologies, analytical frameworks (e.g., MITRE ATT&CK), and intelligence reporting best practices.
• Foreign language proficiency in Spanish, Russian, Farsi, and/or Mandarin is a plus.

Pay Range: $25.00-$30.00 per hour

MLB is currently seeking part-time seasonal Gameday Monitors for the upcoming 2026 Major League Baseball season to provide quality assurance for live video and audio streams on MLB.TV. Ideal candidates will be available to work a minimum of 25 hours per week and must possess MLB’s core competencies in areas such as collaboration, communication, critical thinking and relationship management.

Please note, Gameday Monitors will work remotely and must have a keen attention to detail, strong writing skills and will need to be actively engaged with their teammates during each shift.

Responsibilities 

• Monitor assigned home and away broadcast feeds in accordance to the daily gameday schedule. These feeds include but are not limited to pre and post game shows, audio streams and regional broadcasts for each designated game
• Adhere to quality control guidelines and procedures without frequent supervision
• Communicate gameday related issues immediately to the appropriate teams
• Provide detailed reports that recap any issues that occurred during the game.

Requirements

• A flexible schedule tied to the Major League Baseball season with availability on nights, weekends, and holidays is a must
• A minimum of 25 hours per week is required for this position, no exceptions
• Reliable WiFi, stable hardwire and home broadband network connection is essential
• Ownership of at least 3 streaming devices such as a smart television, tablet, computer (PC and/or Mac), Apple or Android phone, Xbox, Playstation 5, Chromecast, etc. is preferred
• Excellent communication skills to relay any issues or troubleshooting concerns to the appropriate channels is required
• Ideal candidates are comfortable working in highly visible positions

Desired

• Familiar with MLB.com, MiLB.TV, MLB.TV, MLB At Bat and other streaming services
• Experienced with providing quality assurance in digital media roles
• Avid baseball viewers with a strong knowledge of the game are encouraged to apply
• Prior sports industry experience is a plus

Pay Rate: $18.00 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

The MLB Product team is seeking an experienced Director to lead the delivery, evolution, integrations, and operational excellence of MLB’s fan activation and marketing technology platforms. This role sits within the Fan Data Platform Product organization, which is responsible for unifying MLB fan data, enabling a 360-degree fan view, and building scalable data and technology foundations that support analytics, personalization, marketing activation, and other league-wide functions.

This role is a hands-on product leader with a deep understanding of data governance, marketing technologies, and tool integration responsible for translating business and marketing requirements into durable, well-architected platform capabilities. The Director of MarTech Product & Enablement partners closely with Marketing, Engineering, and Analytics teams to shape MarTech system design, prioritize platform enhancements, and build scalable capabilities that power meaningful fan engagement and personalized experiences for millions of fans worldwide.

Responsibilities 

MarTech Platform Ownership & Delivery

• Own the delivery, integration, and ongoing evolution of MLB’s Marketing Technology platforms, ensuring seamless operations across channels and data flows
• Serve as the primary product owner and subject matter expert for MarTech platforms, partnering with Engineering to design scalable solutions, manage technical tradeoffs, and prioritize platform enhancements
• Partner with Marketing teams to translate business and activation requirements into durable, well-architected platform capabilities focusing on innovation and strategic fit
• Identify and advance opportunities to modernize and improve MarTech platforms through new capabilities, architectural enhancements, and emerging technologies, balancing innovation with reliability and scalability

Cross-Functional Execution 

• Collaborate closely with Marketing, Engineering, Product, and Analytics teams to gather requirements, define system behaviors, and ensure MarTech solutions meet functional and technical needs
• Partner with 30 Club’s Marketing, Data, and Analytics teams to enable adoption of centralized MarTech capabilities, support Club-level use cases, and balance league-wide standards with local needs

Data Governance & Compliance

• Own the documentation and enablement of fan consent workflows, including Opt-In and Opt-Out processes, across marketing channels and platforms
• Partner with Legal, Data Engineering, and Information Security teams to ensure MarTech systems and data flows comply with applicable privacy regulations (e.g., GDPR, CCPA, state-specific requirements) and MLB privacy policies
• Drive clear documentation, operational standards, and governance practices for MarTech-related data flows and system dependencies

Tracking, Measurement, & Attribution

• Own the foundational attribution and measurement infrastructure that supports marketing performance analysis, including standardized data models, nomenclature, implementation patterns, and quality assurance practices
• Manage linking infrastructure (e.g., deep links, short URLs), and data capture patterns ensuring fan calls to action generate tracked events that can be reliably tracked through to conversion
• Maintain data ownership over attribution datasets, ensuring tracking methodologies (e.g., Adobe-based tracking, breakout pixels) are well understood, consistently implemented, and appropriately interpreted by downstream teams

Qualifications & Skills 

• 7+ years of professional experience in Marketing Technology, MarTech integrations, or a related technical role
• Deep familiarity with the implementation, integration, and ongoing operational management of enterprise-level MarTech solutions
• Hands-on experience partnering with Engineering teams on system design and leading cross-functional projects with Marketing, Product, and Analytics teams
• Strong analytical skills
• Experience with consent management, data privacy, and governance related to marketing data flows
• Familiarity with marketing channel technologies for Email, SMS, Push, Paid Media, and Journey orchestration
• Proficiency in SQL, with the ability to query, validate, and troubleshoot in large datasets
• Experience with Customer Data Platforms (CDPs), including Adobe Experience Platform (AEP) or similar tools
• Strong understanding of tracking, linking management, and attribution data concepts
• Excellent written and verbal communication skills, with a professional manner for interfacing with executives and non-technical stakeholders across departments

Salary Range: $170,000-200,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

• Competitive Benefits Package
• Company Contributed 401K Plan
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The Replay Broadcast Engineer serves as a shift-based technical lead within the MLB Replay Operations Center (ROC). This role functions as the Engineer in Charge (EIC) during live game windows, ensuring the integrity of the Replay video and audio systems used by Major League Baseball. This is a full-time position based in our New York Operations Center.

Responsibilities

• Act as the technical authority (EIC) for the Replay Operations Center during assigned game windows, serving as the escalation point for all technical faults
• Oversee the verification of ballpark equipment, video servers, and communication lines prior to first pitch
• Diagnose and resolve critical failures with video ingest and delivery, on-field communications, or data synchronization during live gameplay
• Serve as the central communication hub between the ROC, remote Ballpark Video Technicians, and League Officials to ensure all stakeholders are aware of technical situations affecting gameplay
• Responsible for over-seeing support for many other On-Field Technologies, including but not limited to ABS Video, Pace of Game Clocks and Umpire Communication hardware
• Lead technical deployments for "Jewel Events" (Field of Dreams, International Series)
• Responsible for the end-to-end lifecycle of remote replay systems: logistics planning, on-site rack/stack, cabling, configuration, testing, and strike
• Coordinate with venue infrastructure teams and mobile units to ensure seamless integration of replay resources
• Technical Support leading up to and during Jewel games
• Provide guidance and oversight to Junior Engineers and seasonal staff, ensuring daily tasks are completed to standard
• Collaborate with the Director of Replay Technology to brainstorm, test, and implement new adjudication technologies (e.g., automated ball/strike systems, high-frame-rate cameras)
• Contribute to R&D, testing, and implementation of new technology solutions into MLB and Replay Technology ecosystems
• Contribute to support of critical documentation of signal flows, IP addresses, and incident reports to support post-mortem analysis and future engineering projects

Qualifications & Skills

• 3-5 years of experience in broadcast engineering or live operations, with a focus on live sports or studio environments
• Must be able to work a flexible schedule, including nights, weekends and holidays during the Major League Baseball season as well as Post-Season and Spring Training
• Willingness to travel during the season for Remote Events or Ballpark visits (less than 10% of your schedule)
• Strong knowledge of industry standard broadcast technologies including but not limited to the following:
  • Video Codecs and standards
  • Experience with multi-channel ingest servers (e.g., Hawk-Eye, Evertz DreamCatcher, EVS) with a focus on synchronization and file management
  • Working knowledge of modern intercom matrices (Riedel, Clear-Com, RTS) and SIP interfacing
  • PTZ camera operation and signal flows
  • General OS for both Windows and Mac OS
  • Strong understanding of multicast networking for video, VLAN management, and troubleshooting connectivity between remote sites (WAN)
  • General knowledge of CAD and technical drawings
• Ability to work well with others within a team environment and without direct supervision
• Excellent written and verbal communication skills
• Needs to be able to communicate issues and plans to many stakeholders throughout your shifts
• Self-motivated and highly organized
• There will be many shifts where you are the Senior Engineer available making your ability to stay motivated and on top of tasks vital for this role
• Quick, critical thinking and calm presence in volatile situations
• Strong Time Management Skills, and the ability to multitask during high pressure situations

Salary Range: $80,000 - $92,500 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

• Competitive Benefits Package
• Company Contributed 401K Plan
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The Office of the Commissioner seeks a Part-Time Engineer to support the MLB Replay Operations Center and all (30) Major League Baseball Clubs. 

Responsibilities

• Document equipment status and validate incoming video streams used for Replay operations
• Coordinate with other MLB departments to fulfill technical requests
• Communicate with broadcast partners to obtain and validate video transmission details
• Maintain detailed, accurate, and thorough technical documentation
• Assist with preventive maintenance and troubleshooting of all broadcast and replay devices
• Install, maintain, and support complex broadcast systems and infrastructure
• Demonstrate flexibility by adjusting responsibilities as new opportunities and technologies develop
• Troubleshoot technical facilities, including control rooms, broadcast equipment, and computer systems
• Coordinate camera acquisition and integration with regional sports networks and MLB staff Respond to requests for technical support via telephone and email

Qualifications & Skills

• Strong working knowledge of broadcast and video technology
• Excellent written and verbal communication skills
• Proven ability to rapidly diagnose video system issues and implement alternative solutions when needed
• Understanding of CAD drawings and technical elevations
• Ability to identify and troubleshoot issues in infrastructure environments and software applications
• Effective team player capable of working independently without direct supervision
• Adaptable to and learn new technical systems and workflows
• Must be able to work a flexible schedule, including nights, weekends and holidays

Knowledge of the following equipment a bonus:

• Evertz systems
• Hawk-Eye systems
• Riedel intercom systems
• Cloud-based production systems
• Remote camera operations and related broadcast technologies

Pay Rate: $30.00 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

The Office of the Commissioner seeks a Part-Time Engineer to support the MLB Replay Operations Center and all (30) Major League Baseball Clubs. 

Responsibilities

• Document equipment status and validate incoming video streams used for Replay operations
• Interact with Clubhouse staff and MLB team personnel regarding equipment operation, maintenance, and support
• Communicate with other MLB departments to coordinate and fulfill technical requests
• Maintain detailed, accurate, and thorough technical documentation
• Assist with preventive maintenance and troubleshooting of all broadcast and replay devices
• Install, maintain, and support complex broadcast systems and infrastructure
• Demonstrate flexibility by adjusting responsibilities as new opportunities and technologies develop
• Troubleshoot technical facilities, including control rooms, broadcast equipment, and computer systems
• Confirm daily functionality of Umpire communication equipment and coordinate replacements across all ballparks
• Coordinate shipping, replacement, and deployment of Replay-related infrastructure, clubhouse equipment, and field-level systems
• Coordinate camera acquisition and integration with regional sports networks and MLB staff
• Respond to requests for technical support via telephone and email

Qualifications & Skills

• Strong working knowledge of broadcast and video technology
• Excellent written and verbal communication skills
• Proven ability to rapidly diagnose video system issues and implement alternative solutions when needed
• Understanding of CAD drawings and technical elevations
• Ability to identify and troubleshoot issues in infrastructure environments and software applications
• Effective team player capable of working independently without direct supervision
• Adaptable to and learn new technical systems and workflows
• Must be able to work a flexible schedule, including nights, weekends and holidays

Knowledge of the following equipment a bonus:

• Evertz systems
• Hawk-Eye systems
• Riedel intercom systems
• Cloud-based production systems
• Remote camera operations and related broadcast technologies

Pay Rate: $30.00 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

Major League Baseball (MLB) is seeking a Special Events Coordinator to support the creative development and execution of digital marketing assets for MLB.TV and CLUB.TV subscription
initiatives. This role is intended for an early-career candidate and focuses on hands-on production of digital assets that support subscription campaigns, promotional events, and product launches across MLB’s digital platforms. The Special Events Coordinator will work closely with Product, Marketing, and Creative teams to ensure timely delivery of high-quality, brand-aligned creative materials for streaming and subscription-related initiatives.

Responsibilities

• Support the creation and production of digital design assets for subscription marketing campaigns across web, mobile, email, social, and in-app platforms
• Assist in developing promotional creative for special events, seasonal campaigns, and subscription offers related to MLB.TV and CLUB.TV
• Adapt, resize, and version creative assets to meet platform requirements while adhering to established brand guidelines
• Collaborate with cross-functional partners to implement creative direction and incorporate feedback
• Help maintain organized creative files, templates, and asset libraries
• Apply digital design best practices, including accessibility and visual consistency
• Provide general creative and operational support for streaming and subscription-related initiatives as assigned

Qualifications & Skills

• 1–2 years of experience or relevant internship experience in digital design, creative marketing, or digital media production
• Bachelor’s degree or equivalent combination of education and experience in Graphic Design, Digital Media, Visual Communication, Marketing, or a related field
• Basic to intermediate proficiency in Adobe Creative Suite, including Photoshop and Illustrator (After Effects, Premiere Pro, or Figma a plus)
• Ability to follow creative direction and work within established brand guidelines
• Strong attention to detail and ability to manage multiple tasks in a deadline-drivenenvironment
• Effective communication and collaboration skills

Preferred Qualifications

• Experience creating digital assets for web, mobile, or social platforms
• Familiarity with subscription-based products, streaming services, or digital media platforms
• Interest in sports, media, or entertainment industries

Pay Rate: $22per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

We are seeking a highly motivated and experienced Product or Program Manager to join our dynamic team to build MLB’s Rewards Platform. This critical role will be instrumental in shaping the future of fan engagement by delivering innovative features and capabilities for the clubs while working with leading-edge technology. This is not just a role; it's an opportunity to make a significant impact for our clubs and our fan experience.

Responsibilities

The successful candidate will be an exceptional project management professional with a proven track record of bringing complex initiatives to fruition. Your responsibilities will include, but are not limited to:

End-to-End Project/Program Management

• Own the entire lifecycle of rewards platform initiatives, from initial concept and requirements gathering through development, launch, and post-launch optimization. This includes defining MVP scope, creating detailed project plans, establishing timelines, and identifying/mitigating risks

Advanced Communication & Stakeholder Management

• Serve as the central communication hub for all rewards platform initiatives. This requires exceptional written and verbal communication skills, capable of articulating complex technical concepts to non-technical stakeholders, crafting clear and concise documentation, and delivering impactful presentations to all levels of the organization, including executive leadership

Cross-Functional Influencing & Collaboration

• Proactively build strong relationships and expertly influence cross-functional teams including engineering, design, marketing, operations, legal, and analytics. You will be adept at navigating diverse perspectives, building consensus, and driving alignment towards shared goals without direct authority

Requirements Definition & Prioritization

• Translate business needs and customer insights into detailed product/program requirements, user stories, and acceptance criteria. Work closely with engineering and design to ensure clear understanding and successful implementation. Prioritize features and initiatives based on strategic impact, technical feasibility, and business value

Performance Monitoring & Optimization

• Use data-driven insights to identify areas for Club program improvements and drive iterative enhancements

Problem Solving & Conflict Resolution

• Proactively identify and resolve issues, roadblocks, and conflicts that may arise. Apply strong analytical and problem-solving skills to overcome challenges and keep initiatives on track

Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, or a related field. Master's degree preferred
• 7+ years of demonstrable experience in a Product Management or Program Management role, specifically managing complex technical projects/products, ideally within a platform or B2B/B2C environment
• Exceptional and demonstrable project management skills, including proficiency with project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, Asana)
• Outstanding written and verbal communication skills. Proven ability to effectively communicate complex information to diverse audiences, from technical teams to executive leadership, and to create compelling presentations and documentation
• Proven ability to influence and drive alignment cross-functionally without direct authority. You are a natural consensus-builder and negotiator, skilled at building strong relationships and inspiring collaboration
• Experience with rewards/loyalty programs, customer engagement strategies, or CRM systems is highly desirable
• Demonstrated ability to translate business requirements into technical specifications and user stories
• Analytical mindset with a strong ability to use data to inform decisions and measure success
• Proactive, self-starter with a strong sense of ownership and accountability
• Experience working on large-scale, enterprise-level platforms
• Familiarity with A/B testing and experimentation methodologies
• Experience with SQL and data analytics experience

Hourly Range $70 - $84/hr

As a candidate for this position, your hourly rate will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

Major League Baseball (MLB) is seeking a highly organized Project Coordinator to join its Business Ops & Logistics Team. This role serves as a critical bridge between business strategy and technical execution, driving efficiencies across infrastructure projects that power MLB’s video distribution, replay systems, and ballpark technology.

The successful candidate will be responsible for building and implementing project management workflows, managing procurement lifecycles, and ensuring that complex technology projects move from idea to execution on time and within budget. We are looking for a strategic thinker with a roll-up-your-sleeves approach who can navigate the fast-paced landscape of live sports media and technical infrastructure.

Responsibilities

Procurement & Financial Logistics

• End-to-End Procurement: Maintain all processes related to procurement requests, including confirming requirements, obtaining vendor quotes, and mapping costs to allocated budgets
• Financial Tracking: Provide operational support for YTD cost trackers and Purchase Order (PO) systems; liaise with MLB Accounts Payable to ensure timely invoice processing and vendor payments
• Budget Reconciliation: Work closely with Technology Infrastructure leaders and MLB Finance to reconcile departmental budgets and ensure financial accuracy
• Bill of Materials (BOM): Create and manage BOMs for Media Operations and Ballpark infrastructure projects to ensure hardware requirements from project kickoffs

Project Coordination & Workflow Management

• Project Lifecycles: Track task completion and project timelines for Media Operations-based initiatives
• Documentation & SOPs: Create and maintain accurate project documentation, including operational procedures for the Media Operations team
• Communications: Plan and manage both internal and external communications ensuring alignment between MLB partners, internal engineering leads, and third-party vendors
• Meeting Management: Attend planning sessions; capture and distribute high-quality notes, follow-up items, and actionable tasks to keep teams on schedule

Operational Strategy & Risk

• Risk Mitigation: Identify, prioritize, and communicate project risks to leadership before they impact delivery
• Logistical Strategy: Assist with feasibility studies, inventory management approaches, and global deployment/shipment strategies for technical hardware
• Vendor Relations: Work with MLB Legal to maintain Service Level Agreements (SLAs) for hardware and services critical to operational support
• Data Reporting: Monitor ServiceNow dashboards to track incidents and create weekly status reports regarding system health and operational readiness

Qualifications & Skills 

• Education: Bachelor’s degree required
• Technical Skills: Advanced proficiency in Excel and experience with collaboration tools (e.g., Asana, Google Workspace, Confluence, Jira, or ServiceNow).
• Logistics Mindset: Demonstrated ability to manage complex procurement processes and reconcile budgets.
• Organization: Exceptional organizational skills with the ability to manage multiple high-priority projects in a fast-paced environment.
• Communication: Strong verbal and written communication skills; ability to distill complex technical updates into clear business reports.
• Industry Knowledge: A basic understanding of MLB operations and the 30 Clubs is a plus.
• Flexibility: While primarily a business operations role, the candidate should have the flexibility to adapt to live event schedules and infrastructure-focused deadlines as needed

Salary Range: $27.00 - $33.00 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

Our Baseball Data Platform team is looking for a Senior Data Analyst. The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As a Senior Data Analyst at MLB, you will fulfill that vision with play-by-play and Statcast tracking data by supporting our customers, tracking and improving data quality, and leveraging data to deliver insights. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports’ richest and most robust data at your fingertips.

Responsibilities

• Investigate potential data quality issues both proactively and responsively
• Lead large data initiatives focused on strategic R&D goals, including increasing the scalability of alerting and resolving of outlier data
• Implement high impact process changes with our support team based on internal operations data and logging
• Achieve comprehensive expertise in Baseball Data Platform. This includes knowing the schema, data lineage, and optimal usage patterns of all critical tables (e.g., pitch-by-pitch data, tracking data, weather data, etc.).
• Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership
• Define and enforce high standards for data documentation, code review, and statistical best practices within the R&D data team
• Build optimized queries and statistical reports/models, as appropriate, to identify and detect trends and present findings to MLB and Club personnel
• Design and produce reports delivering insights
• Collaborate with the Statcast engineering, product, data science, and content teams to produce the next generation of storytelling metrics
• Manage user accounts, permissions, and security protocols across key systems, ensuring compliance and data security standards are met
• Test/validate new data and metrics, and contribute input to their development
• Serve as the team's go-to resource for complex data problems. This involves assisting teammates with debugging inefficient queries, locating obscure data points, and understanding nuanced data definitions.

Qualifications & Skills

• 5+ years of experience with data related to baseball
• Experience communicating professionally in a customer support role with technical and non-technical users
• Critical thinking skills and the ability to apply analytical insights to create positive change
• Self-motivated to seek out previously unidentified problems, resolve, and then scale them
• Highly collaborative in nature and team-oriented
• Proactive communicator with internal and external stakeholders
• Substantive knowledge of SQL or similar database querying experience
• Experience using R and/or Python for data analysis in a professional setting
• Knowledge of data visualization software like Looker or Tableau preferred
• Familiarity with baseball tracking systems, especially Statcast, is preferred
• Familiarity with data pipeline tools and best practices for scheduled processing and ETL/ELT is a plus
• Ability and desire to travel at times for baseball events and team meetings
• A love of baseball!

Salary Range: $120,000 - $140,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

The Broadcast Operations Engineer will be responsible for day to day operations of broadcast technology for Major and Minor League Baseball systems. The primary role will be to support remote devices and livestream workflows for gameday and consumer facing productions. This position will be part-time, seasonal in alignment with the MLB/MiLB schedule and located either in our New York operations centeror remotely depending on location.

Responsibilities

MLB Streaming

• Primary support of game-day operations for the MLB.TV product. QC, analyze, and troubleshoot gameday feeds and corresponding for customer-facing live streams
• Work with club audio/video staff on receiving proper program handoff, documenting production specifics, and tracking team centric requests
• Monitor and verify nightly status of media pipelines for encoding distribution to MLB.tv platform and streaming partners
• Provide necessary escalations and feedback to Media Technology, Enterprise Media and Broadcast Engineering teams
• Work with operations staff to generate nightly engineering reports and track relevant incidents
• Perform regular sweeps of the entire MLB.tv pipeline to identify issues and notify the stakeholders of faults and downstream impact

MLB Audio

• Primary support of MLB At Bat audio product. QC, analyze, and calibrate radio feeds being acquired via remote connections for consumer facing MLB streaming products
• Provide operational support of audio transmission systems, including IP encoding, decoding, and routing of signals through the MLB media pipelines
• Work with radio station staff on receiving proper handoff, documenting production specifics, maintaining contacts, and tracking one off requests
• Notifying Tier 2 support teams regarding issues that require escalation and properly notating forend of shift reports

Qualifications & Skills

• Strong written and verbal communication skills
• Ability to work effectively in a team environment
• General capability to problem solve and think critically on the fly
• Ability to stay organized and on task in fast paced environments
• Self motivated to expand knowledge-base and understanding of MLB workflows over time

Requirements

• Ability to commute in office daily or possess a robust home internet connection
• Competence with Mac and Windows Operating Systems
• Familiarity of IP Video Transport concepts
• Operational knowledge of video and audio production standards for live events

Pay Rate: $34.00- $37.00 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.