The Product Outcomes team translates product → jobs to be done → workflows → outcomes. We partner across Product, the Customer Office, and CS to ensure every new capability becomes a lever for customer impact, not just a feature launch.

As the Sr. Manager, Product Outcomes, you will lead the team responsible for bridging the gap between product innovation and customer value realization. You will define the strategy, operating model, and cross-functional partnerships that ensure Gong’s most strategic product investments translate into measurable business outcomes for customers.  This role requires a highly autonomous leader who can operate effectively in ambiguity, proactively identify opportunities, build structure where it does not yet exist, and influence senior stakeholders across Product and GTM teams.

RESPONSIBILITIES

• Lead, coach, and develop a team of Product Outcomes Managers, setting clear priorities, success metrics, and accountability for impact.
• Define and evolve the Product Outcomes team strategy, operating model, and repeatable frameworks for translating product capabilities into jobs-to-be-done, workflows, and measurable outcomes.
• Own product-line adoption measurement and improvement across the Product Outcomes team, including defining adoption KPIs, identifying trends and gaps, and partnering cross-functionally to drive measurable improvement.
• Partner closely with Product leadership to help influence roadmap decisions through customer feedback, beta insights, adoption data, and outcome-based recommendations.
• Drive cross-functional alignment across Product, PMM, Enablement, Solution Engineering, Customer Success, Support, Professional Services and Value Engineering to ensure product launches are set up for adoption and customer impact.
• Oversee beta program strategy for strategic launches, including customer selection, success criteria, feedback loops, risk management, and GA readiness.
• Identify patterns across customer use cases, product adoption challenges, feedback, and enablement gaps; turn those insights into scalable solutions.
• Establish clear measures of success for Product Outcomes work, including adoption, value realization, customer health, retention, and ARR influence.
• Operate with a high degree of autonomy, proactively identifying gaps, prioritizing the highest-impact opportunities, and driving initiatives from strategy through execution.

QUALIFICATIONS 

• 10+ years of experience in SaaS, technology, Product, Customer Success, Solutions Consulting, GTM Operations, or related functions.
• 3+ years of people management experience, with a track record of building, coaching, and developing high-performing teams.
• Experience partnering closely with Product teams and influencing product strategy, roadmap priorities, or launch readiness.
• Strong cross-functional leadership skills, with proven ability to influence senior stakeholders and drive alignment without direct authority.
• Demonstrated ability to operate independently in ambiguous, fast-moving environments and create structure, clarity, and momentum.
• Deep understanding of how product capabilities translate into customer jobs-to-be-done, workflows, adoption, and measurable business outcomes.
• Strong systems thinker with experience building scalable frameworks, operating models, or methodologies to solve complex business problems.
• Data-driven mindset with experience defining success metrics, analyzing adoption or usage trends, and turning insights into action.
• Strong understanding of revenue operations, sales workflows, customer success motions.
• Exceptional communication and executive presence, with the ability to build credibility with Product, GTM, Customer teams, and senior leaders.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $138,000-$210,000  

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-AM1

The Regional Vice President, Industry Expansion Sales (Commercial and Mid-Market) will lead and develop a team of Managers and Account Executives who play a key role in expanding our business accounts and acquiring new customers within the financial services, healthcare, consulting, manufacturing, and energy industries. Your leadership will have a direct impact on the growth of the corporate business unit, the development of your team, and Gong’s success by crushing revenue goals. This position reports to our Vice President of Industry Expansion Sales.

RESPONSIBILITIES

• Hire and develop a team of experienced Sales Managers, Mid-Market Account Executives, and Commercial Account Executives
• Consistently deliver against team revenue goals
• Assist your team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value of Gong
• Support team in navigating, closing and expanding within multimillion dollar accounts
• Partner with sales leadership to further define a successful and repeatable sales process
• Understand the challenges facing the team and clear the way to allow for success
• Regularly report on team and individual results through pipeline management and forecasting
• Identify and make recommendations for improvement in the areas of process, efficiency and productivity

QUALIFICATIONS 

• You must currently be based in Salt Lake City, Chicago, or New York City, as this is a hybrid role requiring a minimum of three days per week in office
• 6+ years of experience building and managing high performing sales teams (for a Saas Company) preferably having sold to Financial Services, Healthcare, Consulting, Manufacturing, or Energy organizations
• Successful track record of 100%+ of quota achievement as a manager and individual contributor in Strategic sales
• Previous experience recruiting, retaining, and developing a team from the ground up
• Excellent verbal and written communication skills  
• High level of business acumen and understanding of how revenue leaders think
• Previous experience selling into sales leadership (C and VP level)
• Experience with Gong.io preferred

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $295,000 - $380,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

The mission of our Solution Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes.

As a Lead Solution Engineer on the team, you will be instrumental in creating raving fans among our prospects and customers. Your focus will be on helping them understand how our platform can drive their strategic business initiatives across the organization. 

RESPONSIBILITIES

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
• Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification.
• Assist prospects and customers with business assessments (POCs, Pilots).
• Craft content to show customers how to leverage Gong for specific use cases.
• Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases.
• Solution complex business and technical requirements and explain them in simple terms.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
• Partner with and support Marketing on demand gen activities (webinars, conferences, events).
• Contribute reusable assets to the Sales Engineering team and the company at-large.
• Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

QUALIFICATIONS 

• 8+ years of customer facing experience in a solution engineering role (pre-sales) or a combination of solution engineering and other relevant work experience.
• Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
• Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus.
• Understanding of security and privacy pertaining to SaaS systems.
• Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization.
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills.
• Able to make the complex sound simple!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The target OTE for these positions is $205,000-$220,000.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

As a Gong Sales Development Representative, you'll play a key role in generating new business opportunities for the company and be a part of building a world-class sales development organization at a category-defining tech company.

RESPONSIBILITIES

• Raise awareness and generate interest for Gong through cold calling, emails, and social outreach to prospective customers
• Schedule initial discovery calls for Account Executives
• Meet or exceed assigned daily activity minimums of 80-100 activities
• Manage your own book of accounts and set the strategy for effective book management
• Become a power user of Gong's platform
• Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement
• Collaborate with team members to share and learn from best practices

QUALIFICATIONS 

• You are located within commutable distance from San Francisco
• You are able to be in a Gong office 3x per week (Monday, Tuesday, Thursday)
• Have sold in the past or have a passion for sales or sales leadership
• Excellent verbal and written communication skills
• You have a high degree of resilience, enabling you to bounce back from setbacks
• You possess a player mindset; you strive to grow and develop and never back down from a challenge
• Your work ethic is unmatched- anything you don't know you'll make up with hard work
• You're extremely coachable and willing to receive and implement feedback

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $90,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-RN1

We’re looking for a Senior Web Developer to evolve our global marketing website (gong.io), an important destination for customers and prospects to learn about Gong. Our ideal candidate has a passion for web development, is a great cross-functional communicator, and has a knack getting the visuals right. You’ve previously owned or contributed significantly to a marketing website and are excited to partner with marketing, design and growth to move business metrics. Our tech stack includes React (Next.js), TypeScript, and Tailwind CSS.

RESPONSIBILITIES

• Lead development and maintenance of our high-traffic, multilingual marketing website.
• Own Sanity (CMS) infrastructure that allows marketers to create and update content independently
• Collaborate with our Growth team to implement A/B tests to improve user experience and conversion rates across multiple channels (Ads, search, direct mail)
• Build and maintain our design system for consistent brand experience
• Optimize site performance, page speed, and SEO
• Improve and maintain localization workflows to support our global audience
• Continuously improve our engineering process, tools, and systems that allow us to scale the code base, productive, and team
• Support security, compliance, and privacy requirements across the site
• Collaborate with and mentor other engineers when appropriate

QUALIFICATIONS 

• Minimum 5+ years of professional, web development or frontend engineering experience with a marketing or growth website
• Strong proficiency in React
• Experience with web frameworks like Next.js, Nuxt, or Astro as content-focused web applications
• Experience with headless content management systems (Sanity, Contentful, Strapi, Dato, or other)
• Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders
• Strong knowledge of web performance, SEO, and accessibility best practices
• Experience with, but not a dependency on, AI tools for coding
• Knowledge of integrations for CRM (Marketo, Hubspot), analytics (Google Analytics, Amplitude, Posthog), and tag management (Google Tag Manager, Tealium)

NICE TO HAVE

• Experience in a fast-pace B2B or agency environment
• Experience with Vercel or Cloudflare
• Portfolio of web development or personal projects you can showcase

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $117,000 - $185,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-MT1

Mid Market Revenue Architects at Gong are strategic partners to our mid-sized customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS

• Must be located within one of our hubs and in a commutable distance to an office (Preference in San Francisco).
• 4-8+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $108,000 - $135,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-IP1

As a Senior Analyst, Analytics engineering, you’ll enable our analytics community to get the most out of our data. You’ll support analysts of varying levels of scope and experience by building, maintaining, and governing a data warehouse of operational and financial data.

You’ll keep us on the cutting edge of AI-driven analytics by partnering with Data Ops to develop a semantic layer and various agents to facilitate faster, better, and more interpretable insights.

We're seeking someone based near one of the following cities: San Francisco, Salt Lake City, Chicago, or New York City.

RESPONSIBILITIES

• Develop and maintain data models in Snowflake with dbt
• Design and build a testing and alerting framework to improve data quality
• Create data governance/democratization policies to support the broader analyst community
• Design and build a self-service analytics AI framework, including both the semantic modeling and tooling architecture

Partner with Data Engineering to optimize data staging in Snowflake

QUALIFICATIONS 

• 4+ years of experience in data engineering, analytics, or data science
• A bachelor’s degree in Computer Science, Information Systems, Statistics, or another quantitative field
• Advanced SQL knowledge (experience with dbt is a plus)
• Moderate Python knowledge (JavaScript knowledge is a plus)
• Experience building complex data pipelines using engineering best practices in platforms like Airflow or Prefect

Strong organizational discipline and quality assurance skills

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $120,000 - $145,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-NK1

As a Renewal Manager at Gong, you’ll play a critical role in ensuring our SMB customers continue to see value and renew their partnership with Gong. You’ll drive the end-to-end contract renewal process, identify expansion opportunities, and collaborate cross-functionally to ensure a seamless customer experience. You will also contribute to improving efficiency and retention through our renewals playbook, operational workflows, and customer engagement strategies. 

RESPONSIBILITIES

• Own the renewal process from initial outreach to contract execution, ensuring on-time renewals and reducing churn.
• Lead commercial negotiations by developing pricing proposals, overcoming objections, and ensuring win-win contract agreements.
• Drive customer engagement through live interactions, leveraging data insights to reinforce Gong's value and alignment with customer goals.
• Identify upsell and expansion opportunities within existing accounts by uncovering needs for additional seats, products, or services.
• Manage renewal forecasting and pipeline in Salesforce, tracking renewal progress, risks, and deal velocity.
• Collaborate cross-functionally with Digital Customer Success, Sales, and Operations to accelerate renewals and improve processes.
• Develop and refine renewal processes by advocating for system improvements and automation to increase efficiency.
• Mitigate churn risk by identifying at-risk customers early and executing tailored renewal strategies.
• Manage contract execution workflows, including quote creation, Salesforce opportunity management, order form generation, and tracking contracts to close.

QUALIFICATIONS 

• 2+ years of experience in renewals, account management, customer success, or sales in a B2B SaaS environment.
• Proven track record of managing and negotiating contracts with a strong renewal/expansion success rate.
• Experience working with Salesforce and Gong, particularly managing opportunities 
• Exceptional communication and negotiation skills, able to handle objections and influence decision-makers.
• Strong business acumen, understanding customer needs and financial drivers to craft compelling renewal pitches.
• Highly organized with strong attention to detail, managing a high-volume book of business efficiently.
• Ability to work in a fast-paced, high-growth environment while maintaining a proactive, strategic approach.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The target OTE for this position is $77,000-$110,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-AM1

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

As a Gong Sales Development Representative, you'll play a key role in generating new business opportunities for the company and be a part of building a world-class sales development organization at a category-defining tech company.

Please note: We are proactively building our talent pipeline for future Sales opportunities, with anticipated start dates in mid/late summer 2026. While this is not an immediate opening, we encourage interested candidates to apply and connect with our team for upcoming hiring needs.

NOTE: Gong operates a hybrid model. Employees are expected to be in office 3 days a week. 

RESPONSIBILITIES

• Raise awareness and generate interest for Gong through cold calling, emails, and social outreach to prospective customers
• Schedule initial discovery calls for Account Executives
• Meet or exceed assigned daily activity 
• Manage your own book of accounts and set the strategy for effective book management
• Become a power user of Gong's platform
• Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement
• Collaborate with team members to share and learn from best practices

QUALIFICATIONS 

• Previous prospecting experience is preferred but not essential
• Have sold in the past or have a passion for sales or sales leadership
• Excellent verbal and written communication skills
• You have a high degree of resilience, enabling you to bounce back from setbacks
• You possess a player mindset; you strive to grow and develop and never back down from a challenge
• Your work ethic is unmatched- anything you don't know you'll make up with hard work
• You're extremely coachable and willing to receive and implement feedback

YOU ARE

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organised
• A team player with high integrity and grit

Please note: We are proactively building our talent pipeline for future Sales opportunities, with anticipated start dates in mid/late summer 2026. While this is not an immediate opening, we encourage interested candidates to apply and connect with our team for upcoming hiring needs.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-AMC3

We are looking for a Director, GTM Systems & Infrastructure to build and lead the systems, automations, and data infrastructure that power our Go-To-Market organization. This role sits at the intersection of AI, automation, internal tooling, and data orchestration, focused on accelerating revenue by transforming how our GTM teams operate. You will design and scale the technical backbone that connects our GTM systems, operational workflows, and revenue data to create intelligent, automated processes across Sales, SDR, Customer Success, Marketing, and Partnerships. As a player-coach leader within RevOps, you will be responsible for translating complex business challenges into scalable technical solutions — building AI-driven workflows, automation frameworks, and internal tools that increase productivity, improve data reliability, and enable faster revenue execution.

This role also plays a critical part in our Gong-on-Gong / Customer Zero initiative, using our own products internally as a proving ground for new AI workflows, automation capabilities, and revenue infrastructure. The goal is to turn internal innovation into scalable operating models that power both our business and our customers.

RESPONSIBILITIES

• Build the Revenue Engineering Function
  
  • Establish and lead the Revenue Systems & Infrastructure discipline within RevOps, defining the strategy, roadmap, and operating model for AI, automation, internal tooling, and revenue data infrastructure.
  • Build and mentor a team of GTM systems and automation builders focused on scaling revenue operations through technology.
  • Define architectural standards and best practices for automation, integrations, and internal tooling.
• AI & Intelligent Workflow Automation
  
  • Design and deploy AI-powered workflows that improve productivity, decision-making, and execution across the revenue organization.
  • Identify and implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.
  • Translate ambiguous operational challenges into scalable AI-driven solutions.
• Automation & Workflow Orchestration
  
  • Own the architecture and scaling of GTM workflow automation across the revenue technology stack.
  • Design and implement complex automations and integrations using platforms such as Workato, APIs, and adjacent orchestration tools.
  • Build scalable workflows supporting:
    • Lead routing and lifecycle management
    • Territory and account ownership
    • Data enrichment and quality management
    • Pipeline governance and operational execution
    • Compensation, quota, and operational processes
• Internal Tool Creation
  
  • Design and build internal applications and lightweight tooling that accelerate GTM execution and reduce reliance on fragmented point solutions.
  • Partner with RevOps, Sales, and Product teams to develop tools that unlock insights, improve operational visibility, and support AI-driven workflows.
  • Evaluate build vs. buy decisions to reduce vendor sprawl and technical complexity.
• Revenue Data Infrastructure & Orchestration
  
  • Own the orchestration and reliability of revenue data across the GTM ecosystem.
  • Design scalable data pipelines and integrations that power automation, analytics, and AI-driven workflows.
  • Partner with systems and data teams to ensure data quality, governance, and visibility across core GTM platforms.
• Customer Zero / Internal Innovation
  
  • Act as a core technical leader in the Customer Zero initiative, using our own products internally to develop scalable GTM workflows.
  • Prototype and operationalize new automation patterns and AI use cases that shape how modern revenue teams operate.
• Operational Execution & Platform Health
  
  • Own the intake, prioritization, and roadmap management for Revenue Engineering initiatives.
  • Manage team capacity, delivery timelines, and stakeholder alignment across multiple technical projects.
  • Maintain high standards for system reliability, monitoring, documentation, and change management.

QUALIFICATIONS 

• 8+ years in RevOps, GTM Ops, Data Strategy, or Sales Operations roles
• Revenue Infrastructure & GTM Systems Experience
  
  • Deep understanding of modern revenue organizations and GTM operations, including Sales, SDR, Customer Success, Marketing, and RevOps workflows.
  • Experience building or operating GTM infrastructure in high-growth B2B SaaS environments.
• Automation & Workflow Engineering
  
  • Significant experience building and scaling automations using platforms such as Workato, Zapier, n8n, or similar automation and orchestration tools.
  • Strong experience designing integrations and automation frameworks across complex GTM system environments.
• AI & Emerging Technology
  
  • Practical experience applying AI or LLM technologies to real business workflows.
  • Ability to evaluate emerging AI tools and determine where they create real business leverage.
• Data Architecture & Systems Thinking
  
  • Strong understanding of data architecture, APIs, and system integrations across revenue platforms.
  • Experience designing scalable data pipelines and workflows that support automation, analytics, and operational processes.
• Internal Tool Development
  
  • Experience building internal tools using platforms such as Retool or similar internal application frameworks.
  • Ability to rapidly prototype and deploy tools that solve operational problems.
• Leadership & Execution
  
  • Experience operating as a player-coach leader in technical or operational teams.
  • Strong prioritization and project management skills in fast-moving environments.
  • Ability to operate effectively in ambiguity and translate loosely defined problems into executable solutions.
• Builder Mindset
  
  • Strong systems thinking and ability to design durable, scalable solutions instead of one-off fixes.
  • Proven ability to scale automation and engineering systems while minimizing technical debt and operational complexity.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $174,000 - $250,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

Enterprise Revenue Architects at Gong are strategic partners to our largest customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalise the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS 

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $97,300 - $140,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

Commercial Revenue Architects at Gong are strategic partners to our customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS

• Must be located within one of our hubs and in a commutable distance to an office (Preference in San Francisco).
• 1-3+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $88,000 - $110,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-IP1

As an Architect in the Foundation group at Gong, you will play a central role in shaping the technical direction across some of our most critical domains, including Mobile, User Journey, Conversation Management, and Shared Components.

This is a highly hands-on role that combines deep technical contribution with broad architectural influence. You will work closely with multiple teams, embedding yourself where needed to understand real challenges, guide design decisions, and help build scalable, extensible systems.

You’ll Own:

• Group-Wide Technical Leadership: Act as a central technical leader across the Foundation group, partnering with multiple teams to shape architecture and execution.
• Hands-On Engineering Across Domains: Embed within different teams as needed, contributing directly to design and implementation to deeply understand system constraints and opportunities.
• Scalable & Extensible Architecture: Guide teams in designing systems that are scalable, maintainable, and built for long-term evolution, ensuring alignment across domains.
• Technical Mentorship & Standards: Mentor engineers across the group, promoting best practices, improving design quality, and raising the overall engineering bar.
• AI Development Enablement: Drive the adoption of AI-assisted development practices, helping teams integrate modern tooling to improve velocity and quality.
• Cross-Team Alignment Without Authority: Influence technical direction across teams through strong communication, credibility, and collaboration rather than formal ownership.

You’ll Solve:

• Ambiguous, Cross-Team Challenges: Navigate and bring clarity to loosely defined problems that span multiple teams and domains, helping teams converge on effective solutions.
• Scalability & System Evolution: Identify and address architectural gaps early, ensuring systems can scale and evolve without creating long-term friction or rework.
• Inconsistent Patterns Across Teams: Recognize divergence in design and implementation approaches, and guide teams toward aligned, reusable, and maintainable solutions.
• Technical Blind Spots: Proactively uncover risks, inefficiencies, or design flaws by embedding within teams and understanding their systems in depth.
• Developer Productivity & Velocity: Help teams remove bottlenecks, adopt better development practices, and leverage AI-assisted tools to improve efficiency and code quality.
• Balancing Speed vs. Quality: Support teams in making pragmatic decisions that balance immediate delivery needs with long-term architectural health.

You’ll Impact:

• Engineering Excellence Across the Group: Elevate the technical bar across all teams by improving design quality, development practices, and engineering standards.
• Stronger, More Independent Teams: Help engineers grow through hands-on mentorship and guidance, enabling teams to make better technical decisions autonomously.
• Consistency at Scale: Drive alignment in architecture and development approaches across teams, reducing duplication and enabling faster, more reliable delivery.
• Faster, Smarter Execution: Improve development velocity by helping teams adopt better workflows, modern tooling, and AI-assisted development practices.
• Long-Term System Health: Ensure that short-term decisions do not compromise the long-term scalability and maintainability of the platform.

How You’ll Succeed:

• Extensive Backend Experience: 10+ years of backend software development, with strong expertise in Java and modern backend frameworks (e.g., Spring Boot).
• Proven Staff+ Experience: Demonstrated success operating as a Staff / Principal Engineer or equivalent, working across multiple teams and influencing technical direction beyond direct ownership.
• Hands-On and Versatile: Comfortable diving into different codebases and domains, contributing directly where needed while maintaining a high-level architectural perspective.
• Deep System Design Expertise: Strong experience designing and evolving large-scale, distributed systems with a focus on scalability, reliability, and maintainability.
• Influence Without Authority: Exceptional ability to lead through collaboration, communication, and credibility, driving alignment across teams with different priorities.
• Mentorship & Technical Leadership: Passion for mentoring engineers, raising the technical bar, and promoting best practices across teams.
• Adaptability & Context Switching: Ability to operate effectively across multiple teams and problem spaces, quickly building context and identifying high-impact opportunities.
• Forward-Thinking Mindset: Interest in exploring and driving adoption of modern development practices, including AI-assisted development and productivity tools.
• Strong Communication Skills: Ability to clearly articulate complex technical ideas and drive alignment across diverse stakeholders

 *We operate in a flexible hybrid work model.

What makes Engineering at Gong unique?
Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.” For our engineers, it means it's not just about writing code. You are involved and able to influence the entire process to create the best product.

If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay—fill in your application details. Who knows, maybe there’s a Gongster in you!

About us

We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us flexibility, autonomy, positive work relationships, and effective work habits.                                         

If these considerations are important to you when choosing a workplace, we'd love to see you with us. To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.

#LI-MK3

• Lead and expand a growing team of backend and frontend engineers.
• Manage engineering projects from conception to completion, ensuring timely delivery and quality standards.
• Collaborate closely with the Product Managers to shape the team’s roadmap, balancing both product goals and engineering priorities.
• Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
• Design and architect long-term technical solutions that deliver a significant impact on both our wide platform and customers.
• Coach, mentor, hire, and grow individuals on the team to reach their full potential.

• Previous experience leading and developing growing teams.
• Proven industry experience as a Senior software engineer
• Strong technical background focusing on large-scale, cloud-based web applications.
• Proficiency in Java and related frameworks (advantage).
• Experience with user-facing products (advantage).
• Holding a degree in computer science or a similar field (preferred).
• Proven experience in project management and team leadership.
• Most importantly, a passion for motivating, mentoring, and cultivating people.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.

RESPONSIBILITIES

• Lead end-to-end redesign of core People workflows across the employee lifecycle (hire to retire).
• Identify friction points, redundancies, and manual tier-one People Ops processes and replace them with streamlined, tech-enabled solutions.
• In partnership with the People Technology Team, evaluate & implement new tools and optimize existing functionality to maximize efficiency and insight across the People function
• Establish metrics to track automation impact, time saved, productivity gains, and user adoption.
• Translate business & service requirements into functional design specifications for the People Technology team to execute and implement
• Develop holistic change management and adoption strategy for new & updated processes 
• Partner with key stakeholders to operationalize changes through SOPs, documentation standards, and knowledge enablement

QUALIFICATIONS 

• 8+ years of experience in People Operations, HR Transformation, Systems, or Process Optimization.
• Direct experience designing global HR processes at scale
• Proficiency in business process mapping tools (e.g., LucidChart, Miro, Visio) and the ability to translate complex logic into visual diagrams for teams.
• Deep experience with Workday including understanding of Workday business process framework
• Strong change management and executive stakeholder engagement capability.
• Understanding of all HR/People functions and a strong understanding of the HR/People technology landscape
• Curious, adaptable, and passionate about leveraging technology to innovate People programs and operations, with a demonstrated mindset of using AI as a core collaborator.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $124,000- $195,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

<<#LI-KG1>>

As a Gong Sales Development Representative, you'll play a key role in generating new business opportunities for the company and be a part of building a world-class sales development organization at a category-defining tech company.

RESPONSIBILITIES

• Raise awareness and generate interest for Gong through cold calling, emails, and social outreach to prospective customers
• Schedule initial discovery calls for Account Executives
• Meet or exceed assigned daily activity minimums of 80-100 activities
• Manage your own book of accounts and set the strategy for effective book management
• Become a power user of Gong's platform
• Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement
• Collaborate with team members to share and learn from best practices

QUALIFICATIONS 

• You are located within commutable distance of  Chicago
• You are able to be in a Gong office 3x per week (Monday, Tuesday, Thursday)
• Have sold in the past or have a passion for sales or sales leadership
• Excellent verbal and written communication skills
• You have a high degree of resilience, enabling you to bounce back from setbacks
• You possess a player mindset; you strive to grow and develop and never back down from a challenge
• Your work ethic is unmatched- anything you don't know you'll make up with hard work
• You're extremely coachable and willing to receive and implement feedback

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $90,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-RN1

As a Gong Sales Development Representative, you'll play a key role in generating new business opportunities for the company and be a part of building a world-class sales development organization at a category-defining tech company.

RESPONSIBILITIES

• Raise awareness and generate interest for Gong through cold calling, emails, and social outreach to prospective customers
• Schedule initial discovery calls for Account Executives
• Meet or exceed assigned daily activity minimums of 80-100 activities
• Manage your own book of accounts and set the strategy for effective book management
• Become a power user of Gong's platform
• Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement
• Collaborate with team members to share and learn from best practices

QUALIFICATIONS 

• You are located within commutable distance of Salt Lake City
• You are able to be in a Gong office 3x per week (Tuesday, Wednesday, Thursday)
• Have sold in the past or have a passion for sales or sales leadership
• Excellent verbal and written communication skills
• You have a high degree of resilience, enabling you to bounce back from setbacks
• You possess a player mindset; you strive to grow and develop and never back down from a challenge
• Your work ethic is unmatched- anything you don't know you'll make up with hard work
• You're extremely coachable and willing to receive and implement feedback

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $90,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-RN1

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

Gong is hiring it's first Value Insights Manager in EMEA. The Value Insights Manager plays a critical role in demonstrating Gong’s value to our largest and most strategic customers. You’ll help customers clearly understand and measure the transformative impact Gong delivers, directly influencing customer growth, retention, and satisfaction.

NOTE: This position is a hybrid-based role (office 3 days a week and remote 2 days)

RESPONSIBILITIES

• Collaborate closely with go-to-market teams to lead in-depth discovery sessions, thoroughly understanding customer objectives, challenges, and identifying opportunities for value creation.
• Partner with account teams and customer stakeholders to frame and solve complex business challenges using data-driven insights, enhancing customer ROI throughout their journey with Gong.
• Develop detailed, quantitative business cases and ROI models clearly demonstrating Gong’s measurable impact on customer outcomes.
• Analyze customer data to derive actionable insights, translating complex analysis into clear, compelling narratives for both technical and non-technical audiences.
• Develop, refine, and maintain value engineering tools, frameworks, templates, and best practices, including sophisticated ROI and economic modeling.
• Author insightful thought leadership content that clearly communicates Gong’s value proposition to customers and the broader market.

QUALIFICATIONS 

• 10-12+ years experience in value engineering, management consulting, business architecture, or related fields.
• Demonstrated success creating data-driven insights within B2B sales environments.
• Proven experience designing financial models, ROI analyses, and value-driven narratives.
• Extensive understanding of B2B sales processes, sales methodologies, pipeline management, and sales operations.
• Expertise in software/SaaS business models, particularly Sales technology.
• Bachelor's degree (or higher) in Business, Operations, Management, Economics, or a related field preferred.

TECHNICAL SKILLS

• Strong proficiency with CRM platforms, notably Salesforce.
• Experience leveraging data visualization tools (e.g., Tableau, Power BI, Looker) for generating compelling insights.

BUSINESS SKILLS

• Exceptional communication and stakeholder management skills; proven ability to engage effectively at executive and C-level.
• Comfort navigating ambiguous environments, consistently delivering high-quality results.
• Strong leadership skills: capable of articulating vision, aligning teams around common goals, and measuring performance against defined outcomes.

NICE TO HAVE'S

• Prior experience specifically in Sales Enablement, Revenue Operations, or Customer Success roles.
• Experience authoring thought leadership or public-facing content (blogs, whitepapers, webinars).

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SM3

We are hiring an EMEA Field Operations senior manager to support our Upmarket (ERU) segment & Industry Expansion Business Unit, which drives growth across Healthcare, Financial Services and Energy. This role will partner with ERU & IX leadership to deliver scalable processes, accurate forecasting, and data-driven insights that accelerate growth. Additionally, the candidate will support our post sales leadership (Revenue Architects/Customer Success). 

The ideal candidate has more than 5 years experience in a RevOps role. They combine strong operational rigor with a bias for action, ensuring immediate execution while building long-term scalable solutions. This leader will work cross-functionally with Sales, Finance, Marketing, Customer Success, Enablement, and Analytics to align strategy with execution and improve overall sales productivity.

NOTE: This position is a hybrid-based role (office 3 days a week and remote 2 days)

RESPONSIBILITIES

• Serve as a trusted advisor to IERU & IX sales leadership, driving growth through process optimization, financial rigor, and actionable insights.
• Lead and maintain the business operating rhythm (weekly/monthly forecast & pipeline reviews, demand gen reviews, account reviews, KPI & headcount tracking, QBR/MRR).
• Partner with Sales, Operations, and Finance leadership to develop territory methodologies, headcount models, and capacity planning for ERU & IX teams.
• Champion effective adoption and innovation in sales tools (e.g., Gong, Salesforce, planning/analytics platforms), including enforcing usage hygiene and identifying new use cases.
• Collaborate with Analytics and BI teams to design reporting and dashboards that drive visibility into performance, productivity, and pipeline health.
• Build strong cross-functional partnerships across Marketing, Enablement, Customer Success, and Product to align operational strategy with GTM goals.
• Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term.
• Maintain documentation and enforce compliance around policies, sales processes, and engagement rules.

QUALIFICATIONS 

• 5+ years of Sales/Business Operations or GTM Strategy experience, with a strong understanding of SaaS business models.
• Experience supporting sales organizations selling to Fortune 1000 companies, with an ability to translate industry-specific dynamics into operational strategies.
• Proven success building territory models, forecasting processes, and headcount/capacity plans.
• Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue.
• Strong analytical skills with proven ability to extract insights from data (SQL knowledge a plus).
• Skilled in navigating complex tech stacks including CRM, account planning, account scoring, data enrichment, and productivity tools.
• Strong organizational and project management skills; able to execute multiple priorities with urgency.
• High degree of ownership — not just identifying opportunities, but turning insights into measurable results.

BUSINESS SKILLS

• Exceptional communication and stakeholder management skills; proven ability to engage effectively at executive and C-level.
• Comfort navigating ambiguous environments, consistently delivering high-quality results.
• Strong leadership skills: capable of articulating vision, aligning teams around common goals, and measuring performance against defined outcomes.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SM3

Based in our Dublin office, this hybrid position requires 3 days per week in office.

As a Customer Learning Consultant, you will serve as the primary strategic partner and subject matter expert on learning methodologies for our largest global Enterprise accounts. You will architect and execute comprehensive learning strategies that span the entire customer lifecycle, bridging the gap between high-stakes initial rollouts and long-term continuous education for multi-year partners.

Acting as the central pillar of the delivery team, you will translate custom SOWs into robust training plans, navigating complex stakeholder relationships, customizing strategies for diverse cultural needs, and ensuring every engagement drives deep adoption and creates lifelong #RavingFans of Gong.

RESPONSIBILITIES 

• You will effectively translate Gong’s curriculum into interactive, multi-tier live training programs tailored to the specific business goals of our Enterprise customers.
• You will act as the "boots on the ground" for the Instructional Design team, leveraging insights from live sessions to identify gaps in education materials and proactively working to address them.
• You must be able to explain the behind the learning strategy to senior stakeholders, positioning yourself as the main point of contact for their learning success.

• You will design and lead high-impact sessions across all formats from virtual to in-person trainings.
• This role supports our global footprint. You must be willing to travel periodically (estimated up to 40%+) to deliver onsite trainings (including US, EMEA, and APAC regions).
• You have the resilience to manage time-zone complexities and the skill to adapt your teaching style to diverse cultural audiences.
• You will serve as the voice of the customer back to the business, collaborating with cross functional teams to ensure our training aligns with the latest features and market needs.
• You will work lock-step with Professional Services, Customer Success, and Support to ensure a seamless customer experience from the SOW signature to post-training implementation to ongoing training post implementation.
• You need to be articulate, dynamic, and capable of commanding a room. You bring the energy required to turn skeptical users into passionate adopters.
• Conduct regular, high-quality communications (verbal and written) with all project stakeholders, from core teams to VP/Director-level sponsors.

QUALIFICATIONS 

• • 3+ Years High-Impact SaaS Experience.  You have a track record of delivering consultative training within the SaaS space. Experience is not just about delivery; it’s about driving adoption and strategy for complex organizations.
  • Proven ability to manage a portfolio of multiple large Enterprise accounts concurrently. You can juggle varying implementation timelines and custom SOWs without compromising the customer experience.
  • You possess deep domain knowledge (Sales/Revenue Intelligence) and use it to drive customer success, quickly establishing yourself as a trusted advisor to our clients.
  • You are energetic, compelling, and possess the executive presence required to engage audiences ranging from end-users to C-Suite leadership. You aren’t just "not afraid" to present; you thrive on the stage.
  • You are skilled at navigating resistance and influencing senior stakeholders to adopt new behaviors and methodologies.
  • You have a growth mindset. You crave feedback both internally from your team and in real-time from your audience and use it to constantly refine your craft.
  • You understand the reality of global business and can manage your energy across time zones.  You are willing and able to travel up to 50%  including to NAMER, EMEA, APJ/APAC.
  • You thrive in a fast-moving, changing environment where priorities shift. You can pivot quickly while keeping a positive attitude.
  • Languages: English required. Additional languages are a plus.

 
PERKS & BENEFITS

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Pension Contribution
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

About us 

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

#LI-OH1

Gong is hiring a Senior GTM Automation & Systems Manager to own the technical systems and operational engine behind our marketing and lifecycle programs. This role connects MQL creation (inbound + outbound), lifecycle automation in Marketo, routing and stages in Salesforce, MQL activation in Gong Engage, and measurement into one durable, scalable system. You'll be the AI-first builder who turns GTM strategy into clean, reliable automation that drives MQL volume and improves MQL-to-opportunity conversion. You'll partner closely with the GTM Programs Manager (who owns strategy, design, and messaging) so you can stay focused on architecture, data, and execution. Over time, you'll build out and hire for a campaign operations function underneath you.

RESPONSIBILITIES

• Build and maintain Gong’s marketing programs automation infrastructure in Marketo — including audience segments, smart campaigns, program logic, behavioral triggers, lead routing, and suppression rules
• Translate audience strategy and engagement frameworks into reliable, scalable email automation: multi-step nurture flows, trigger sequences, and lifecycle programs that drive MQL volume and MQL-to-opportunity conversion
• Audit and rebuild Gong’s existing Marketo nurture portfolio, turning off underperforming programs and architecting net-new flows for priority segments including engaged non-MQLs, closed-lost prospects, and MQL-to-S0 conversion tracks
• Manage Gong’s marketable contact database: segmentation accuracy, enrichment workflows, data hygiene, compliance (CAN-SPAM, GDPR), and overall database health — ensuring the right contacts are reachable and properly classified at all times
• Design and implement AI-powered workflows using tools like n8n, Make, Zapier, Clay, and similar platforms to automate data enrichment, audience activation, and campaign operations at scale
• Manage campaign operations: audience builds, list management, QA, launch execution, deliverability monitoring, bounce handling, and post-send analysis
• Integrate and flow data across Gong’s GTM stack (Marketo, Salesforce, 6sense, ZoomInfo, Demandbase, UserGems), ensuring clean, reliable data moving between systems
• Partner closely with the GTM programs team members on design and architecture of sequencing, timing, personalization logic, and technical implementation of marketing programs
• Establish documentation, QA standards, and system governance practices to ensure the automation infrastructure is reliable, auditable, and built to scale

QUALIFICATIONS 

• 8+ years of experience in marketing automation, marketing operations, or a closely related technical marketing role within B2B SaaS or enterprise software.
• Expert-level Marketo experience: program architecture, lifecycle and lead scoring, smart campaign logic, deliverability, and lead routing in partnership with Salesforce.
• Strong hands-on experience with workflow automation tools (n8n, Make, Zapier, Workato, LeanData, Cargo) and ideally Clay or comparable enrichment + AI + activation platforms.
• Working knowledge of Python, SQL, and/or JSON for data manipulation, list transformation, light API work, and debugging integrations.
• AI-first work style: actively uses AI tools (ChatGPT, Claude, Cursor, Gemini) to accelerate building, QA, and optimization. AI is how you work, not a feature you adopted.
• Proven experience querying and optimizating a B2B contact database at scale: enrichment strategy, segmentation, hygiene automation, and compliance.
• Working understanding of GTM concepts: TAM, ICP, persona development, and buying-stage logic. Can translate strategy into program logic.
• Experience integrating signal/intent data (6sense, Demandbase, ZoomInfo, UserGems) into lifecycle and email programs.
• Background where marketing and sales were tightly coordinated (Marketo + Salesforce + Salesloft / Outreach / Gong Engage).
• Strong systems thinking, QA rigor, and ability to document technical logic clearly for cross-functional partners.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $162,000 - $210,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-MT1

As a Senior DevOps Engineer, you'll design, operate, and evolve the platform that runs Gong's production environment across AWS, GCP, and Azure, powering hundreds of Java microservices, ML model-serving workloads, and the internal tooling our R&D organization depends on every day.

You'll own:

• A multi-cloud, multi-region Kubernetes platform managed as code via Crossplane, Helm, and ArgoCD
• CI/CD pipelines (Jenkins, GitHub Actions, Argo Workflows) that deploy, test, and scale workloads across environments
• Monitoring, logging, and alerting across the stack (Datadog, Coralogix, Sentry, Wiz), and the on-call rotations that keep it healthy

You'll solve:

• High-scale production problems: driving continuous platform and security upgrades across the fleet, under real traffic, without impacting live tenants
• The velocity-vs-safety tradeoff: designing GitOps workflows where a single PR can safely impact production across clouds and region
• Advanced troubleshooting when production, staging, or dev environments break in unexpected ways

You'll impact:

• Every engineer at Gong. Our platform is the substrate they deploy on, so your work directly affects their delivery speed
• Cost, reliability, and security of the infrastructure that underpins the product our customers pay for
• The resilience of Gong's customer experience. The platform you build determines whether thousands of revenue teams can trust Gong to be there when they need it
• The direction of the platform itself. You'll have the autonomy to challenge existing architecture and drive meaningful changes, not just maintain what's already there

How you'll succeed here:

• 5+ years in DevOps or platform engineering, with deep AWS experience and proven ownership of high-scale production systems (reliability, performance, and cost optimization)
• Strong hands-on with containers and orchestration (Docker, Kubernetes, Helm) in real production, not just demos 
• Fluent in IaC and GitOps (Terraform, ArgoCD) and CI/CD tooling like Jenkins, GitHub Actions, or Argo Workflows 
• Solid grasp of cloud security and architecture best practices: building systems that are resilient, scalable, and cost-efficient by default 
• Comfortable with monitoring and logging stacks (Datadog, Coralogix, Prometheus, Grafana): you design for observability, not bolt it on after
• Scripting fluency in Python, bash, or Node.js to automate anything that shouldn't be done twice
• Linux at a systems level: you can troubleshoot DNS, iptables, or systemd issues without hesitation
• Clear communicator who collaborates across R&D, Security, and Product, documents decisions, and follows through on delivery, from RFC to rollout
• Bonus: experience with big-data infrastructure, Java/JVM services, or multi-cloud (GCP/Azure)

*We operate in a flexible hybrid work model.

What makes the DevOps team at Gong unique?

Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.”

Our DevOps team is dedicated to fostering a culture of collaboration and efficiency to empower our R&D efforts. This mindset permeates everything we do, from developing powerful tools that streamline processes to minimizing communication barriers and optimizing system design and infrastructure architecture. Here, you'll step into a world where versatility is embraced, and everyone is equipped to handle a range of tasks with expertise and agility. Welcome to a dynamic environment where wearing multiple hats is not just encouraged but celebrated.

We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits. If these considerations are important to you when choosing a workplace, we'd love to see you with us. To review Gong's privacy policy, visit  www.gong.io/privacy-policy/  for more details.

The Sales Development team is the first point of contact with prospective Gong customers. Gong is all about continued growth, and we need an inspiring leader to join us as we continue our mission to unlock reality and help people reach their full potential!   

As Gong’s newest Sales Development Manager, you’ll get to build, coach, and lead a world-class team that focuses on targeting and creatively prospecting into our ideal customer profile. Using your operational rigour, emphasis on data-driven decision making, and servant leadership, you’ll empower your team to become masters of their prospecting craft. Leading with account strategy, and building a robust pipeline you’ll build a culture centered around winning as a team, enjoying the ride, whilst encouraging diversity, & ensuring accountability. 

NOTE: This position is a hybrid-based role (office 3 days a week and remote 2 days)

RESPONSIBILITIES

• Hire, coach, and manage a team of Sales Development Representatives
• Build & iterate on a data-driven outbound and inbound strategy
• Foster an environment of high performance & accountability
• Develop the sales, product, and industry skills of each team member
• Motivate team members through creative incentives
• Regularly report on both Team and Individual Results
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
• Work cross-functionally with Marketing on key initiatives

QUALIFICATIONS 

• 2+ years Management experience in Software Sales and/or 5+ years experience as a SaaS AE
• Experience building and scaling a team from the ground up
• Consistent track record of 100%+ quota achievement as an individual contributor
• Proven track record of success in an SDR Manager role
• Experience managing and improving Sales Development KPIs
• Second European language preferred but not essential

YOU ARE

• Passionate about early career development
• A self-starter who thrives in a fast-paced, high-growth startup environment
• Creative, resourceful, detail-oriented, and well-organised
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• A team player with high integrity and grit

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SM3

Enterprise Revenue Architects at Gong are strategic partners to our largest customers. Focused on driving revenue transformation from Gong’s AI Operating System, you’ll guide Financial Services executive stakeholders and operational teams to drive revenue by architecting industry-specific workflows, accelerating adoption, and realizing business results across the entire Financial Services revenue lifecycle.

You will combine a deep understanding of how FinServ revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion) within the FinServ sector.

This particular role will join our new Industry Expansion (IX) team, focused specifically on customers in the Financial Services industry. You will be joining a "startup within a startup," helping to build the IX outcomes realization journey, leveraging automation, AI, content, and self-service strategies to improve customer health, reduce churn, and increase NDR (Net Dollar Retention) for this critical new segment.

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders in the FinServ space to design and execute strategies that modernize their revenue operations through Gong’s AIOS.
• Workflow Architecture: Map current-state FinServ customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS 

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders 
• Experience working with FinServ customers, or working in the FinServ industry
• Track record of owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $89,600- $129,500 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

Enterprise Revenue Architects at Gong are strategic partners to our largest customers. Focused on driving revenue transformation from Gong’s AI Operating System, you’ll guide Healthcare executive stakeholders and operational teams to drive revenue by architecting clinical and commercial workflows, accelerating adoption, and realizing business results across the entire Healthcare revenue lifecycle.

You will combine a deep understanding of how Healthcare and Life Sciences revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion) within the Healthcare sector.

This particular role will join our new Industry Expansion (IX) team, focused specifically on customers in the Healthcare industry. You will be joining a "startup within a startup," helping to build the IX outcomes realization journey, leveraging automation, AI, content, and self-service strategies to improve customer health, reduce churn, and increase NDR (Net Dollar Retention) for this critical new segment.

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders in the Healthcare space to design and execute strategies that modernize their revenue operations through Gong’s AIOS.
• Workflow Architecture: Map current-state Healthcare customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS 

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders 
• Experience working with Healthcare customers, or working in the Healthcare industry
• Track record of owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $89,600- $129,500 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

The Sales Development team is the first point of contact with prospective Gong customers. Gong is all about continued growth, and we need an inspiring leader to join us as we continue our mission to unlock reality and help people reach their full potential!   

As Gong’s newest Outbound Sales Development Manager, you’ll get to build, coach, and lead a world-class team that focuses on targeting and creatively prospecting into our ideal customer profile. Using your operational rigor, emphasis on data-driven decision making, and servant leadership, you’ll empower your team to become masters of their prospecting craft. Leading with account strategy, and building a robust pipeline. You’ll build a culture centered around winning as a team, and enjoying the ride, whilst encouraging diversity, & ensuring accountability. 

At its core, this role will implement a creative Outbound strategy with the goal of engaging with our future raving fans. You’ll drive success through cross-functional initiatives while optimizing the playbook that takes our SDR Team to the next level!

RESPONSIBILITIES

• Hire, coach, and manage a team of Outbound Sales Development Reps
• Build & iterate on a data-driven Outbound strategy
• Foster an environment of high performance & accountability
• Develop the sales, product, and industry skills of each team member
• Motivate team members through creative incentives
• Regularly report on both Team and Individual Results
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
• Work cross-functionally with Marketing on key initiatives

QUALIFICATIONS 

• Location: Must be within a commutable distance from Chicago
• 2+ years in Software sales as an IC & Manager
• Experience building and scaling a team from the ground up
• Consistent track record of 100%+ quota achievement as an individual contributor
• Proven track record of success in an SDR Manager role
• Experience managing and improving Sales Development KPIs

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $156,000 - $190,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-IP1

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

We are seeking a highly experienced and strategic Senior Manager, Equity Administration to lead Gong’s global equity programs through a critical growth phase, including IPO readiness and execution.  This role will own the end-to-end equity administration function, ensuring compliance, scalability, and operational excellence across all employee equity plans.

This individual will be a key cross-functional partner to Legal, Finance, HR, Payroll, and external advisors, and will play a pivotal role in designing and executing equity strategies aligned with public company standards.

RESPONSIBILITIES

• Lead the global equity administration function, including stock options, RSUs, and other equity-based compensation programs
• Manage and optimize equity administration systems 
• Drive IPO readiness for equity processes, including:
  • Supporting S-1 preparation and disclosures
  • Ensuring compliance with public company reporting requirements (ASC 718, SEC disclosures)
  • Establishing scalable processes and internal controls (SOX readiness)
• Partner closely with Technical Accounting to ensure accurate accounting treatment and reporting of equity compensation
• Collaborate with Legal on equity plan design, board approvals, and regulatory compliance
• Work with HR and People teams on equity grant strategies, employee communications, and education programs
• Oversee cap table management and maintain accurate records of all equity transactions
• Coordinate with Payroll and Finance to ensure accurate tax withholding, reporting, and global compliance
• Manage external vendors, auditors, and consultants related to equity administration
• Support due diligence, audits, and valuation processes (409A and other valuations)
• Develop and document policies, procedures, and controls for equity administration
• Provide leadership, mentorship, and development for equity administration team members (as applicable)

QUALIFICATIONS 

• 8+ years of experience in equity administration, including leadership responsibilities
• Proven experience supporting a company through IPO readiness and/or public company equity administration
• Deep knowledge of equity compensation accounting (ASC 718) and SEC reporting requirements
• Hands-on experience with equity management platforms (Carta, Shareworks, etc.)
• Strong understanding of cap table management, equity plan design, and global equity compliance
• Experience collaborating cross-functionally with Legal, Finance, HR, and Payroll
• Excellent project management and process improvement skills
• High attention to detail and ability to manage complex, high-volume workflows
• Strong communication skills, with the ability to explain complex equity topics to diverse audiences 
• CPA, CEP (Certified Equity Professional), or equivalent certification
• Experience in high-growth, late-stage private companies (pre-IPO) 
• Preference for experience with Israeli equity awards and related tax/regulatory frameworks (e.g., Section 102)

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $128k - $195k USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

<<#LI-KG1>>

This is a high-impact, Director-level individual contributor role for someone who thrives in a fast-paced SaaS environment and wants to help build a best-in-class legal function aligned to a high-velocity go-to-market engine. This role is designed to evolve, with the opportunity to take on people leadership as the team scales.

RESPONSIBILITIES

Lead negotiation and structuring of complex, high-value enterprise SaaS agreements with strategic customers

• Partner closely with Sales leadership and executive stakeholders to enable revenue growth and shape deal strategy
• Provide clear, business-oriented legal guidance that appropriately balances risk with commercial outcomes
• Act as a senior resource and mentor to commercial lawyers, contributing to the development of team capabilities and standards
• Help identify opportunities to strengthen the team over time, including contributing to hiring, onboarding, and development efforts as the function grows
• Drive the development and scaling of legal processes, templates, and playbooks to support a rapidly growing Sales organization
• Serve as a senior escalation point for complex deal issues and cross-functional challenges
• Collaborate cross-functionally with Product, Security, Privacy, and Finance to support evolving business needs
• Help shape Legal’s operating model and team structure as the company scales into its next stage of growth

QUALIFICATIONS 

PREFERRED QUALIFICATIONS

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $275,000 - $300,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-NK1

As the Sr Manager of Treasury, you will be the primary driver of Gong’s Treasury operations, responsible for both the day-to-day execution and collaborate on the long-term scaling of the function. This is a high-visibility role within Finance where you will have independence to manage our liquidity, investment portfolio, and global risk management program in collaboration with the VP. You will be a critical cross-functional partner to FP&A, Accounting, Legal, Tax, Facilities, CISO, and others, ensuring our financial infrastructure supports Gong’s global trajectory.

RESPONSIBILITIES

• Act as the primary lead for daily treasury operations, including cash positioning, liquidity management, and global bank account administration across all entities
• Define and own the liquidity framework, maintaining rolling 13-week cash flow forecasts and partnering with FP&A to align quarterly Free Cash Flow projections with corporate goals
• Partner with the VP to manage the company’s investment portfolio, assisting in the monitoring of manager performance and ensuring all activity remains aligned with the corporate Investment Policy and liquidity requirements
• Drive capital efficiency by ensuring adequate funding across global bank accounts and identifying opportunities to invest excess daily cashLead the design and implementation of FX risk management, including the evaluation and execution of hedging programs to manage P&L volatility
• Champion treasury technology and automation, identifying and implementing tools to replace manual workflows and improve reporting scalability
• Establish and maintain a rigorous control environment, ensuring all banking portals, user permissions, and reporting follow SOX-compliant protocols
• Manage the corporate insurance and risk management program, leading the annual renewal process, data verification, and benchmarking to protect Gong as it scales
• Partner cross-functionally with Legal and Sales to review insurance provisions in commercial contracts and ensure compliance with customer and vendor requirements
• Serve as the primary day-to-day contact with the bank, managing information requests while assisting the VP in broader relationship strategy
• Define and report on Treasury KPIs, providing the Finance leadership team with visibility into investment returns, bank fees, and other important metrics

QUALIFICATIONS 

• 5-7+ years of experience in corporate treasury, with a proven track record in high-growth technology environments
• Expertise in cash management and liquidity forecasting, with a strong command of financial modeling and the ability to operate independently with high data integrity
• Strong analytical and financial modeling skills, with a proven ability to build complex, dynamic models in Excel to support liquidity, investment, and FX analysis
• Solid understanding of investment products and the mechanics of managing a corporate portfolio and its direct impact on Free Cash Flow
• Knowledge in FX risk management, including the execution of hedges and an understanding of currency impact on consolidated financial statements
• Experience managing corporate insurance renewals and reviewing complex contract provisions is highly desirable
• Self-starter mindset with the ability to multitask and prioritize competing priorities in an ambiguous, fast-paced environment
• Strong bias for action and execution, with the detail-orientation required to manage complex global banking and insurance workstreams
• Excellent communication and stakeholder management skills, capable of presenting complex treasury topics to senior leaders and cross-functional partners with ease
• Bachelors Degree in Finance, Economics, or Accounting; Master’s Degree or CTP designation a plus

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $124,000 - $195,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

<<#LI-KG1>>

As our Vice President of IT, you aren’t just keeping the lights on; you are building the nervous system of a global AI powerhouse. You will move beyond “traditional IT” to create a frictionless, secure environment where technology enables speed rather than hindering it. This role is responsible for architecting the enterprise platforms, operating models, and governance that allow the business to scale rapidly, securely, and with confidence.

You MUST be located in one of our hub locations (San Francisco, Salt Lake City, Austin, New York City Metro, Chicago) due to our hybrid work model.

RESPONSIBILITIES

• Engineer a High-Velocity Workforce: Lead global IT operations and workforce enablement for thousands of employees across international locations, ensuring a secure, reliable, and scalable environment that matches the speed of a high-growth SaaS ecosystem.
• Scale the AI Infrastructure Nerve Center: Beyond standard IT, architect the enterprise and platform infrastructure that enables large-scale AI-powered SaaS environments, ensuring reliability, performance, and scalability as the business grows.
• Design a Zero-Trust Identity Ecosystem: Move past legacy controls by defining and executing a multi-year IAM strategy rooted in Zero Trust principles, cloud-native identity platforms, and password-less authentication.
• Scale Through Intelligent Automation: Transform IT from a service provider into a platform by scaling global organizations through periods of rapid growth while introducing deep automation, standardization, and operational rigor.
• Transform Compliance into a Competitive Advantage: Embed operational controls into daily processes to move beyond “check-the-box” compliance, enabling seamless support for SOX, SOC 2, and regulated market requirements while strengthening customer trust.
• Drive Cross-Functional Synergy: Implement Enterprise Service Management (ESM) platform to consolidate operations across multiple departments—including Business Intelligence, HR, and Engineering—improving visibility, efficiency, and alignment company-wide. Serve as a trusted executive partner to Product, Security, Finance, and Engineering leadership to align technology investment with business priorities.
• Orchestrate M&A and Rapid Integration: Lead the technical integration of mergers and acquisitions, consolidating disparate SaaS, collaboration, and end-user platforms into a unified, high-performance enterprise standard.
• Optimize the “Innovation Budget”: Direct multi-million-dollar operating budgets through vendor consolidation, strategic sourcing, and disciplined investment decisions to ensure every dollar spent accelerates business growth.
• Executive Accountability: Own the reliability, security, and scalability of the company’s internal technology platforms as the organization scales globally.

QUALIFICATIONS 

• 15+ Years of High-Growth Leadership: Proven experience building, scaling, and modernizing global technology organizations in environments defined by rapid change and growth.
• Strategic Growth Mindset: Demonstrated success evolving IT from small, reactive teams into proactive, globally distributed organizations during hyper-growth phases.
• Visionary Identity & IT Executive: Deep expertise in enterprise identity, infrastructure, and security strategy, with a strong focus on aligning technology to business outcomes and regulatory requirements.
• Operational & Financial Discipline: Experience managing multi-million-dollar annual operating budgets with a reputation for cost optimization, vendor rationalization, and strong financial governance.
• The Trusted Partner Mentality: Recognized as a servant leader who builds trusted leadership teams, governs complex platforms, and partners across the company to drive outcomes.
• Master of Modern Infrastructure: Hands-on experience guiding the transition from legacy systems to cloud-native platforms and resilient, secure service models.
• Regulatory Fluency: Strong working knowledge of NIST 800-53, ISO 27001, FedRAMP, and related frameworks, and the ability to translate them into operational trust and customer confidence.
• Global Talent Developer: Proven ability to build and lead high-performing teams across onshore and nearshore delivery models to increase velocity while reducing operating costs.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $280,000 - $300,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

Gong is a category-defining, high-growth AI SaaS company, and we’re looking for a Senior Sourcing Manager to lead strategic sourcing across complex SaaS and technology initiatives supporting Corporate IT, Sales, and Marketing.

This role will own a growing portfolio of enterprise SaaS, collaboration and productivity tools, security software, business applications, and internal data/AI tools that support employees and go-to-market teams. 

You will partner closely with leaders across IT, Security, Finance, Legal, Sales, and Marketing to shape sourcing strategy, optimize spend, and enable fast, scalable decision-making in a high-growth environment. Success in this role requires strong commercial judgment, deep knowledge of enterprise software and SaaS agreements, and the ability to lead complex cross-functional decisions with speed and rigor.

RESPONSIBILITIES

• Develop and execute sourcing strategies across Corporate IT and business technology spend
• Lead end-to-end sourcing for new purchases, renewals, expansions, and vendor transitions
• Run competitive evaluations and support vendor selection decisions
• Negotiate enterprise SaaS and technology services agreements, including pricing, licensing, SLAs, privacy, security, and commercial protections
• Drive vendor consolidation, rationalization, and license optimization
• Build stronger visibility into spend, usage, commitments, and renewal timelines
• Improve procurement intake and governance without slowing the business
• Influence senior stakeholders and serve as a trusted advisor on vendor strategy, commercial structure, and risk

QUALIFICATIONS 

• 7+ years of strategic sourcing or procurement experience in enterprise software, SaaS, Corporate IT, or business technology categories
• Proven success negotiating complex SaaS, software, and technology services agreements
• Deep understanding of software pricing and licensing models, including subscription, consumption, credits, tiers, and enterprise agreements
• Direct experience supporting Corporate IT, Sales, or Marketing technology stacks
• Strong stakeholder management skills, with the ability to influence senior leaders.Experience partnering with Legal, Security, Finance, and business stakeholders on commercial and risk decisions
• Strong analytical skills, including spend, contract, and usage analysis
• Ability to operate as a senior individual contributor in a fast-paced, high-growth environment

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $130,000 - $195,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-NK1

As a Manager of Mid Market Revenue Architects at Gong, you will lead a team of strategic partners to our mid-sized customers. Your team is focused on driving revenue transformation from Gong’s AI Operating System. You’ll coach your team as they guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will ensure your team combines a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by your team's activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

This particular leadership role will join our new Industry Expansion (IX) team, focused primarily on customers in the Financial Services and Healthcare industries. You will be joining a "startup within a startup," leading the effort to build the IX outcomes realization journey, leveraging automation, AI, content, and self-service strategies to improve customer health, reduce churn, and increase NDR (Net Dollar Retention) for this critical new segment. 

RESPONSIBILITIES

• Team Leadership & Coaching: Recruit, develop, and lead a high-performing team of Revenue Architects. Provide consistent coaching on account strategy, executive presence, and value realization.
• Revenue Transformation Strategy: Partner with senior GTM leaders to design and oversee the execution of strategies that modernize their revenue operations through Gong’s AIOS. Develop a distinct point of view for how Gong drives these outcomes for customers specifically in the financial services and healthcare industries.
• Workflow Architecture Oversight: Guide your team in mapping current-state customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Drive adoption initiatives that foster behavior change and embed Gong into daily team rhythms across the IX customer segment.
• Value Realization: Empower your team to use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.
• Renewal and Expansion Management: Own the aggregate renewal strategy and execution for the team, partnering with cross-functional leaders on growth and NDR.
• Cross-Functional Collaboration: Partner with internal leadership teams (Product, Sales, Marketing) to ensure an exceptional and seamless customer experience throughout the entire journey.

QUALIFICATIONS 

• 2+ years of direct people management experience leading Customer Success, Account Management, or Professional Services teams in a B2B SaaS company.
• 6–10+ years of total proven experience in customer-facing roles (CSM, AM, Implementation, or similar).
• Experience working with Financial Services or Healthcare customers, or professional work experience in those industries.
• Proven track record of coaching others to own relationships with senior (VP and C-suite) stakeholders and lead value/ROI conversations.
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.
• Excellent communication, negotiation, and presentation skills, with the ability to influence at the leadership level.
• Data-driven mindset with a focus on delivering measurable outcomes and tracking team-wide KPIs.
• Passion for driving customer outcomes and contributing to a high-performing and accountable work culture.
• Our Managers are self-starters who excel in high-paced environments and thrive in change and ambiguity. Our top leaders have a growth mindset, pride themselves in being coachable, and are dedicated to winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $97,300- $140,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

As the Revenue Operations Manager focused on Territory Strategy & Operations, you’ll play a critical role in accelerating revenue growth and maximizing seller productivity through data-driven investment strategy, scalable territory design and consultative partnership with leaders across the business. You will be the architect of our Territory Strategy & Operations framework; managing the operating cadence, orchestrating consistency across business functions, ensuring smooth execution of day-to-day operations, supporting cross-functional GTM initiatives, ensuring accuracy and scalable design of key systems, and proactively identifying and leading projects that drive Gong forward. This is a unique opportunity to craft the operational blueprint for a business critical function at a pivotal phase of growth. We need you to help keep this rocketship on course!

QUALIFICATIONS 

• Drive operational excellence by applying global best practices and regional expertise to streamline workflows and remove operational bottlenecks within the territory design and planning process both annually and in-year. .
• Ensure smooth execution of GTM initiatives through comprehensive impact analysis, cross-functional stakeholder alignment, change management roadmaps and proactive communication.
• Conduct deep-dive research and data analysis to inform and validate strategic recommendations
• Serve as a key partner for Sales and RevOps, providing the dashboards, reporting tools, and regional insights necessary to optimize territory performance.
• Drive continuous improvement by challenging legacy frameworks with a builder’s mindset.
• Redesign territory models and processes for global scalability and long-term operational durability.
• Partner with Sales leadership, Strategy and Finance to optimize territory compositions, conducting quantitative and qualitative analyses to align territories with business goals, headcount plans while ensuring every rep is given sufficient opportunity for success.
• Analyze historical performance, market potential, and account data to inform segmentation and coverage plans.
• Support GTM planning cycles by delivering territory assignments, whitespace analysis, and coverage recommendations.
• Maintain accurate territory mapping in Territory Management and CRM systems (e.g., Fullcast, Salesforce), ensuring data integrity and change management.
• Lead special projects such as market expansion, vertical alignment, or rep capacity modeling.

QUALIFICATIONS 

• You are within commuting distance of one of our listed hub locations and can be in-office 2x per week
• 3–5+ years of experience in Revenue Operations, Sales Strategy, or a related GTM planning function.
• Deep understanding of B2B SaaS go-to-market models, sales territories, and segmentation strategies.
• Strong analytical skills with experience in Excel, SQL, and BI tools (e.g. Tableau, Retool).
• Proficiency with CRM systems, especially Salesforce; experience with territory management tools a plus (e.g. Fullcast, Pigment, Anaplan)
• Excellent cross-functional collaboration and stakeholder management skills.
• Comfortable navigating ambiguity in a fast-paced, high-growth environment.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $149,000 - $175,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

The GTM Data Architect owns the end-to-end strategy, governance, and execution of how data is orchestrated, enriched, controlled, and activated across the GTM organization. This role ensures that data is not just accurate, but usable, scalable, and embedded directly into workflows that drive adoption and performance. You will serve as the central owner of account and lead data strategy, bridging RevOps, Field Ops, Systems, Sales, Marketing, and AI/Automation teams to create a forward-looking, execution-ready data foundation.

RESPONSIBILITIES

• Data Orchestration Strategy
  • Own the holistic strategy for how data flows across systems (SFDC, enrichment tools, AI tools, Gong,etc.).
  • Define how data is created, updated, validated, enriched, and consumed across GTM workflows.
  • Ensure consistency, scalability, and clarity in data ownership and data movement.

• Enrichment Strategy

  • Design and own the enrichment framework (firmographics, technographics, intent, personas, buying groups, etc.).
  • Determine where enrichment happens, what tools are used, and how it is validated.
  • Balance automation, accuracy, cost efficiency, and business value.

• Lead Routing Stakeholder

  • Be the primary business partner and strategic stakeholder for lead routing logic.
  • Ensure routing rules align to segmentation, territories, verticals, and coverage models.
  • Partner closely with Marketing Ops, Field Ops and GTM Systems to ensure speed, accuracy, and transparency.

• Account Data Ownership

  • Serve as the business owner for account-level data integrity and partner with the territories team on account data requirements. 
  • Partner with the territory team and provide data supported recommendations on  account definitions, hierarchies, segmentation, industry classification, and account status logic.

• Process, Change Management & Communication

  • Own change management for any data model or process updates.
  • Create clear communication plans, documentation, and rollout strategies.
  • Ensure stakeholders understand what is changing, why it matters, and how to use it across the organization including Finance, Data, SysOps, Marketing Operations and the full GTM Operations team. 

• Forward-Looking Data Strategy

  • Partner with RevOps and Finance leadership to define where data strategy needs to be in 6–12–24 months.
  • Anticipate and support analysis on future GTM needs (AI readiness, automation, segmentation evolution, new products, new routes to market).
  • Ensure data foundations are built with scale and flexibility in mind.

• Workflow Integration

  • Ensure data is embedded directly into seller and manager workflows.
  • Lead and partner with the entire GTM Ops team to make data actionable, not passive.
  • Optimize for adoption, clarity, and speed to value.

• Data Controls & Governance

  • Own strong data control processes:
    • Field-level governance
    • Validation rules
    • Exception handling
    • Auditability
    • Clear ownership models
  • Maintain a “single source of truth” mindset across the GTM ecosystem.

QUALIFICATIONS 

• 5+ years in RevOps, GTM Ops, Data Strategy, or Sales Operations roles
• Deep understanding of CRM architecture (Salesforce strongly preferred)
• Strong experience with:
• Proven ability to:
  • Exceptional communication and change management skills
  • Comfortable operating between strategy and execution

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $138,000 - $210,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

We are seeking a Director of Procurement who thrives at the intersection of business strategy, commercial insight, and operational speed. This role is not about adding layers of process or slowing momentum—it’s about enabling the business to move faster, smarter, and with stronger commercial outcomes.

RESPONSIBILITIES

• Drive commercial impact: Lead procurement as a strategic business lever, unlocking value through negotiations, partnerships, and category strategies that directly enable growth.
• Move with speed and precision: Act quickly on business needs, balancing risk management with urgency, ensuring that procurement is an accelerator, not a bottleneck.
• Partner cross-functionally: Collaborate closely with Finance, Operations, and functional leaders to align procurement decisions with company priorities, revenue goals, and innovation agendas.
• Challenge status quo: Cut through unnecessary process and bureaucracy; design lean, fit-for-purpose procurement approaches that scale without slowing the business.
• Leverage insights and data: Use market intelligence, vendor analytics, and financial acumen to make decisions that maximize value, optimize cost, and ensure sustainability.
• Lead and inspire: Build and mentor a high-performing team that combines sharp commercial instincts with pragmatic execution.

QUALIFICATIONS 

• A seasoned procurement leader with strong business and financial acumen, who thinks like an operator, not a process owner, and who can DO as much as LEAD.
• 12+ years of progressive procurement experience, with a minimum of 5 years in a leadership role within a high-growth technology company.
• Proven ability to deliver measurable commercial results in dynamic, high-growth environments.
• Experience influencing executive stakeholders and guiding procurement strategies that support broader business goals.
• A track record of balancing speed, agility, and compliance—without falling into red tape.
• Strategic negotiation expertise with the ability to forge win–win vendor partnerships.
• Strong leadership skills, with the ability to inspire confidence and deliver results under pressure.
• Demonstrated team development capabilities across global teams and time zones.
• Familiarity with tools ZIP and NetSuite is weighted heavily.

YOU WILL EXPERIENCE

• An opportunity to continue the build and scale of a modern procurement function at a rapidly growing technology organization.
• High visibility and direct impact on strategic initiatives across Marketing, IT, and G&A.
• A collaborative, entrepreneurial culture focused on innovation, accountability, integrity, and excellence.
• A hands-on culture, with no hierarchy.
• A solid team in place, and a mature procurement process.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $210,000 - $235,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-NK1

As an Enterprise Account Executive specific for the Industry Expansion vertical, you’ll play a key role in expanding our business accounts and acquiring new customers within the healthcare industry. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply!

As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can't wait to meet you!

RESPONSIBILITIES

• Drive new business growth within a greenfield territory, managing prospects from lead generation to closing, while positioning yourself as a trusted, consultative advisor; build deep relationships with customers to understand their business goals and objectives
• Develop tailored account plans for your assigned accounts that align with Gong's overall strategy, identifying key decision-makers, regional nuances, buying processes, current investments, and new revenue opportunities
• Effectively communicate Gong's value proposition to potential customers, generating excitement and enthusiasm about our solutions
• Continuously refine and optimize messaging to scale our outbound prospecting efforts driving the majority of new opportunities through self-sourced activities
• Engage with senior executives to educate them on the evolving Revenue Intelligence industry, establishing Gong as the market leader in this emerging space
• Collaborate with SDR, Sales, and Sales Engineering teams to craft account-based sales strategies that drive value across all go-to-market teams
• This role is fully remote but will require travel to customers (Up to 20%)
  

QUALIFICATIONS 

• 6+ years of relevant sales experience, with at least 3+ years of experience selling complex SaaS solutions to enterprise clients requiring a multi-threaded approach specifically having sold into the healthcare vertical. 
• Proven track record of exceeding revenue targets of $1M+ net new ARR and consistently closing six-figure deals ($200K+) in complex sales cycles (9+ months)
• Strong business acumen with the ability to think strategically at a high level, while also going deep within accounts to consult on and align with their global strategies
• Experience selling to senior leaders such as the C-Suite, CROs, and other key go-to-market stakeholders within enterprise organizations (1,000+ employees)
• Hunter mentality with a passion, and demonstrated success, for securing new logos across new categories
• Proven experience utilizing MEDDPICC or a similarly effective value-based selling methodology to address complex customer needs in enterprise sales
• Exceptional written and verbal communication skills, with the ability to simplify complex concepts and present them in an approachable and engaging way
• Experience with Gong.io is preferred but not required
  

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $240,000 - $330,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

What You’ll Do

The right fit for this role is an accomplished Business Partner who thrives in a fast-paced environment with a high level of ambiguity.  Someone who is not afraid to disagree with our internal clients but does so with integrity and grace.  It’s important that our Director has solid knowledge and direct experience with a successful Sales function and a keen understanding of what it takes to effectively partner with sales leaders to drive business success through our most important resource - our people.  

Responsibilities

• Develop a deep understanding of the North America Sales Business, including all segments, Customer Success and Sales Development organizations and build relationships and rapport with business leaders to strategically influence and provide expert-level consultation and solutions 
• Use influence and business insights to mentor senior business leaders, enabling the teams to thrive in the broader Gong ecosystem 
• Develop and implement the talent strategy that aligns to and moves the business goals and objectives forward, focused, on attracting, retaining, engaging and developing our talent while minimizing HR/ Organizational risk 
• Build compelling narratives and influence senior leaders to create comprehensive solutions for the business and employee experience by using analytics and insights 
• Advise on efficient org design and development to facilitate current and future business goals 
• Provide an “out of the box” perspective to the subject matter experts you’re embedded with, including Sales, and ensure that our Gong people strategies are driven by business needs and actioned in alignment with business-specific work 
• Identify and mobilize sales efficiencies by helping to identify what is missing, what is not working and where our strategy is not aligned with sales goals / incentives 
• Executive coaching for Senior Leadership Teams helping individuals reach their full potential and supporting the team efficiency with skilled facilitation 
• Define unique Sales Learning & Development strategy in partnership with Sales Enablement, L&D and other Sales HRBPs to ensure we have world-class training and development Qualifications

Qualifications

• Minimum 10+ years professional, related experience
• Experience in role supporting a sales organization and strategic partnership with executive leadership within a Sales and Sales Operations function 
• Excellent influencing skills at all levels in the organization and flexibility to be proactive in a fast-paced, constantly changing environment
• Competence in making timely, effective, and principles-based decisions using excellent judgement to weigh inputs from multiple team members and effectively handling tradeoffs, then aligning stakeholders to those decision 
• Deep business acumen to understand, anticipate and solve business needs 
• A track record of providing HR consultation and coaching to senior leadership on critical initiatives 
• Solid understanding of goal HR programs, including compensation, performance management, organizational structure, and leadership development 
• Understanding of various employment laws and their impact on HR matters 
• Demonstrated ability to partner within and outside of HR 
• Unquestioned integrity with assertiveness, presence and confidence 
• Strong written and verbal communication skills and presentation skills 
• Knowledge and experience in Sales Businesses with familiarity with their global HR practices and polices 
• Travel up to 20% of the time is required for this role 
• In office 2-3 days / week 

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $153k - $185k USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

<<#LI-KG1>>

Gong’s Professional Services organisation is growing rapidly. As the business scales, so does the demand for Consultants who can bring structure, credibility, and domain expertise to some of the world’s most complex revenue transformations. Within Professional Services, the Managed Services team partners with customers post-onboarding, engaging with them across multi-year partnerships to embed Gong into their revenue teams and drive sustained impact.

Managed Services Consultants operate as trusted advisors, helping customers operationalise Gong within their day-to-day workflows, refine their revenue processes, and continuously unlock value from the platform. We are looking for individuals who are excited to shape what long-term customer partnership looks like at scale.

Each Managed Services engagement team typically consists of an Engagement Manager, Consultant(s), and close collaboration with Customer Success, Product, and Support. As a Consultant, you will own ongoing discovery, optimisation, strategy, and governance workstreams—serving as a trusted advisor to the customer while bringing industry and domain best practices to continuously evolve their revenue operations.

This is a team in build mode. As we scale, we need consultants who not only deliver exceptional outcomes for customers, but also help define the frameworks, playbooks, and ways of working that will shape Managed Services long term. You will thrive in ambiguity, align stakeholders across functions, and turn complexity into scalable, repeatable impact.

Responsibilities

• Own the discovery, design, strategy, and business and privacy workshops.
• Lead discovery workshops to surface business requirements, uncover revenue process pain, and define the configuration and adoption approach for each engagement.
• Act as the trusted advisor to the customer, bringing industry knowledge, revenue domain expertise and best practice to every interaction — from executive sponsor to frontline manager to end-user.
• Translate real-world forecasting, pipeline and sales engagement practices into well-designed platform solutions that reflect how each customer's revenue motion actually works.
• Develop and deliver polished, enterprise-grade presentations and documentation — solution designs, process maps, strategic roadmaps and stakeholder communications — suitable for audiences up to and including senior leadership.
• Partner with customers to define their key business outcomes, map those outcomes to effective revenue workflows, and connect those workflows to Gong’s product capabilities to maximise adoption and impact.
• Collaborate closely with the Engagement Manager, Technical Architects and Program Architects to ensure workstreams progress in lockstep, and engage Product, Support and Customer Success where cross-functional input is required.
• Consult on change management and adoption from the outset, equipping customers to sustain and build on their investment.
• Manage engagements to scope and timeline, proactively escalating risks or delays with the Engagement Manager on the project.
• Contribute to practice development — refining discovery frameworks, solution design templates and consultative playbooks that help Managed Services grow consistently and sustainably.

Qualifications Required

• 3-6 years of experience within a go to market organisation or consulting environment, with hands-on experience in areas such as forecasting, sales engagement platforms, pipeline management or revenue operations. 
• Excellent cross-functional communication skills, with a track record of working across technical, commercial and operational teams.
• Comfort working in ambiguous, fast-moving environments where product lines, methodology and cross-functional support models are constantly evolving.
• Proven ability to manage multiple workstreams simultaneously, prioritise effectively and drive tasks through to completion without losing attention to detail.
• Understanding of  some of the core revenue generating activities, including forecasting, prospecting, pipeline management, and executing established sales methodologies.
• Experience producing polished, enterprise-grade deliverables — presentations, process documentation, configuration guides and strategic roadmaps.
• Strong working knowledge of CRM systems such as Salesforce, HubSpot or Dynamics.
• Willingness to travel across EMEA.

Nice to Have

• Hands-on experience with sales engagement platforms such as Gong Engage, Outreach, Salesloft or Apollo, and/or revenue forecasting tools such as Gong Forecast,Clari, Aviso or Salesforce Forecasting.
• Experience with AI workflow configuration including agent customisation and prompt engineering.
• Experience working in a high-growth SaaS environment.
• Basic understanding of common integrations, including CRM integrations, SSO and API or OAuth based connections.

PERKS & BENEFITS 

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

Gong's Professional Services organisation is growing fast. As the business scales, so does the demand for Consultants who can bring structure, credibility, and domain expertise to some of the world's most complex revenue transformations. Within the Professional Services organisation, the Activation Services team leads the onboarding and activation of every new Enterprise customer, and we are looking for people who want to help shape what that looks like at scale.

This role is well suited to someone with practical experience in forecasting, sales engagement platforms or pipeline management within a revenue organisation. You are now looking to apply that experience in a structured, client facing consulting role.

Each Activation project team consists of an Engagement Manager, Consultant(s), Technical Architects and Program Architects, with broader cross-functional collaboration with Product, Support and Customer Success. As a Consultant, you will own the discovery, design, strategy and business and privacy workstreams, serving as the trusted advisor to the customer and bringing industry and domain best practice to every engagement.

This is a team in build mode. As we scale, we need consultants who not only deliver exceptional outcomes for customers, but also help design the frameworks, playbooks and ways of working that will define Activation Services long term. You will thrive in change, align stakeholders across functions and turn complexity into scalable structure.

Responsibilities

• Own the discovery, design, strategy, and business and privacy workshops across customer activations.
• Lead discovery workshops to surface business requirements, uncover revenue process pain, and define the configuration and adoption approach for each engagement.
• Act as the trusted advisor to the customer, bringing industry knowledge, revenue domain expertise and best practice to every interaction — from executive sponsor to frontline manager to end-user.
• Translate real-world forecasting, pipeline and sales engagement practices into well-designed platform solutions that reflect how each customer's revenue motion actually works.
• Develop and deliver polished, enterprise-grade presentations and documentation — solution designs, process maps, strategic roadmaps and stakeholder communications — suitable for audiences up to and including senior leadership.
• Map customer objectives to product use cases, demonstrating clear outcomes that meet Gong's methodology exit criteria at each stage of the activation.
• Collaborate closely with the Engagement Manager, Technical Architects and Program Architects to ensure workstreams progress in lockstep, and engage Product, Support and Customer Success where cross-functional input is required.
• Consult on change management and adoption from the outset, equipping customers to sustain and build on their investment beyond the activation phase.
• Manage engagements to scope and timeline, proactively escalating risks or delays with the Engagement Manager on the project.
• Contribute to practice development — refining discovery frameworks, solution design templates and consultative playbooks that help Activation Services grow consistently and sustainably.

Qualifications

Required

• 4-6 years of experience within a go to market organisation or consulting environment, with hands-on experience in areas such as forecasting, sales engagement platforms, pipeline management or revenue operations. 
• Excellent cross-functional communication skills, with a track record of working across technical, commercial and operational teams.
• Comfort working in ambiguous, fast-moving environments where product lines, methodology and cross-functional support models are constantly evolving.
• Proven ability to manage multiple workstreams simultaneously, prioritise effectively and drive tasks through to completion without losing attention to detail.
• Proven understanding of core revenue generating activities, including forecasting, prospecting, pipeline management, and executing established sales methodologies.
• Experience producing polished, enterprise-grade deliverables — presentations, process documentation, configuration guides and strategic roadmaps.
• Strong working knowledge of CRM systems such as Salesforce, HubSpot or Dynamics.
• Willingness to travel across EMEA.

Nice to Have

• Hands-on experience with sales engagement platforms such as Gong, Outreach, Salesloft or Apollo, and/or revenue forecasting tools such as Clari, Aviso or Salesforce Forecasting.
• Experience with AI workflow configuration including agent customisation and prompt engineering.
• Experience working in a high-growth SaaS environment.
• Basic understanding of common integrations, including CRM integrations, SSO and API or OAuth based connections.

PERKS & BENEFITS 

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

#LI-Hybrid

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

#LI-Hybrid

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

• Hire and develop a team of experienced Enterprise Account Executives
• Consistently deliver against team revenue goals
• Assist your team throughout their strategic sales cycles by deeply understanding customer's needs and mapping them to the value of Gong
• Partner with sales leadership to further define a successful and repeatable sales process
• Understand the challenges facing the team and clear the way to allow for success
• Regularly report on team and individual results through pipeline management and forecasting
• Identify and make recommendations for improvement in the areas of process, efficiency, and productivity
• Collaborate with cross-functional teams to align account strategies, accelerate deals, and maximize customer value

MUST HAVE

• 4+ years leading an enterprise sales team in the software industry
• Successful track record of 100%+ of quota achievement as a manager and individual contributor in enterprise sales
• Previous experience recruiting, retaining, and developing a team from the ground up
• Previous experience working with GSIs & with a Global Accounts Program a significant advantage
• Excellent business acumen and understanding of how revenue leaders think
• Previous experience selling into sales leadership (C and VP level)

• Hire and develop a team of experienced Enterprise Account Executives
• Consistently deliver against team revenue goals
• Assist your team throughout their strategic sales cycles by deeply understanding customer's needs and mapping them to the value of Gong
• Partner with sales leadership to further define a successful and repeatable sales process
• Understand the challenges facing the team and clear the way to allow for success
• Regularly report on team and individual results through pipeline management and forecasting
• Identify and make recommendations for improvement in the areas of process, efficiency, and productivity
• Collaborate with cross-functional teams to align account strategies, accelerate deals, and maximize customer value

MUST HAVE

• 4+ years leading an enterprise sales team in the software industry
• Successful track record of 100%+ of quota achievement as a manager and individual contributor in enterprise sales
• Previous experience recruiting, retaining, and developing a team from the ground up
• Previous experience working with GSIs & with a Global Accounts Program a significant advantage
• Excellent business acumen and understanding of how revenue leaders think
• Previous experience selling into sales leadership (C and VP level)

#LI-CM3 #LI-Hybrid

As an Enterprise Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Out-of-the-box thinkers and those who will never settle for the status quo are strongly encouraged to apply!

As a part of Gong’s sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company's growth while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can’t wait to meet you!

RESPONSIBILITIES

• Manage enterprise prospects from lead to close.
• Provide an exceptional customer experience.
• Provide timely and accurate forecasts while managing a pipeline.
• Represent the voice of the customer to cross-functional partners in efforts to drive continuous improvement.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company size.
• Exceed Quota.

QUALIFICATIONS 

• 3+ years of selling SaaS and enterprise software across multiple industries across EMEA to Enterprise prospects and customers
• Excellent verbal and written communication skills with professional fluency in English.
• Creative, resourceful, detail-oriented, and well-organised.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.

YOU ARE

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Possess and are driven by a hunting mindset
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organized
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
• A team player with high integrity and grit

PERKS & BENEFITS 

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

As an Enterprise Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Out-of-the-box thinkers and those who will never settle for the status quo are strongly encouraged to apply!

As a part of Gong’s sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company's growth while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can’t wait to meet you!

RESPONSIBILITIES

• Manage enterprise prospects from lead to close.
• Provide an exceptional customer experience.
• Provide timely and accurate forecasts while managing a pipeline.
• Represent the voice of the customer to cross-functional partners in efforts to drive continuous improvement.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company size.
• Exceed Quota.

QUALIFICATIONS 

• 3+ years of selling SaaS and enterprise software all multiple industries across EMEA.
• Excellent verbal and written communication skills with professional fluency in English.
• Creative, resourceful, detail-oriented, and well-organised.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.

YOU ARE

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Possess and are driven by a hunting mindset
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organized
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
• A team player with high integrity and grit

PERKS & BENEFITS 

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

As a Commercial Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply!

As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can't wait to meet you!

NOTE: This position is a hybrid-based role (office 3 days a week and remote 2 days)

Responsibilities

• Manage prospects from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Cultivate lasting relationships with customers.
• Run and implement pilot program.
• Maintain weekly sales forecast and achieve quota quarterly.
  
  

Qualifications

• 2+ years of relevant closing experience in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience.
• Previous experience selling a platform solution.
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc).
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
  
  

YOU ARE

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organized
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
• A team player with high integrity and grit
  
  

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-CM3 #LI-Hybrid

Gong is looking for a Senior IT Service Desk Specialist to support our San Francisco office and remote US employees. The Specialist is responsible for providing end-user support for hardware, software, and SaaS products from initial response through resolution, taking ownership of basic to medium complexity incidents and communicating timely updates to end users, management, and teammates.

RESPONSIBILITIES

• Troubleshoot hardware and software issues for laptops, peripherals, and mobile devices, including login, application, performance, and basic connectivity.
• Respond to incidents and service requests in a timely manner.
• Maintain excellent communication with users on incident status, with a focus on user satisfaction.
• Create and maintain documentation for problems and the knowledge base.
• Troubleshoot and escalate office-related issues (A/V, printers, network).
• Support user onboarding by deploying hardware and providing training.
• Manage user access to systems during employee lifecycle events (pre-hire, onboarding, separation).
• Prioritize tasks and track progress with minimal supervision and guidance

QUALIFICATIONS 

• 3+ years of experience in IT support.
• Proven experience troubleshooting Windows and macOS.
• Proven ability to support a remote workforce.
• Excellent communication and interpersonal skills.
• Ability to manage and prioritize multiple incidents and requests.
• Experience with basic user administration of Okta, Zoom, Slack, and Google Workspace.
• Basic knowledge of network troubleshooting techniques

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $108,000 - $132,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SM1

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

As an Enterprise Account Executive in APAC, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Out-of-the-box thinkers and those who will never settle for the status quo are strongly encouraged to apply!

As a part of Gong’s sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company's growth while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can’t wait to meet you!

RESPONSIBILITIES 

• Drive new business growth within a greenfield territory, managing prospects from lead generation to closing, while positioning yourself as a trusted, consultative advisor; build deep relationships with customers to understand their business goals and objectives
• Develop tailored account plans for your assigned accounts that align with Gong's overall strategy, identifying key decision-makers, regional nuances, buying processes, current investments, and new revenue opportunities
• Effectively communicate Gong's value proposition to potential customers, generating excitement and enthusiasm about our solutions
• Continuously refine and optimise messaging to scale our outbound prospecting efforts driving the majority of new opportunities through self-sourced activities
• Engage and educate senior executives on the importance of the emerging Revenue Intelligence industry and validate Gong as the leader in this new market
• Partner with the SDR, Sales and Sales Engineering teams to develop account-based sales strategies to uncover value for all go-to-market department leaders

QUALIFICATIONS 

• 8+ years of relevant sales experience preferably selling a complex SaaS solution to Enterprise clients requiring a multi-threaded approach; at least 5+ years of sales experience selling at the enterprise level into a greenfield territory 
• Track record of overachieving revenue targets of 1M+ and successfully navigating and closing six figure deals ($200k+) in complex sales cycles (9+ months)
• Experience selling to senior leaders such as the C-Suite, CROs, and other key go-to-market stakeholders within enterprise organizations (1,000+ employees)
• Hunter mentality with a passion for and demonstrated success of securing new logos across new categories
• Proven experience utilizing MEDDPICC or a similarly effective value-based selling methodology to address complex customer needs in enterprise sales
• Previous SaaS and enterprise software experience
• Exceptional written and verbal communication skills, with the ability to simplify complex concepts and present them in an approachable and engaging way
• Experience with Gong.io preferred but not required

YOU ARE

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organized
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
• A team player with high integrity and grit

YOU'll GET TO

• Join a fast-growing company early, make a difference, and enjoy the ride
• Challenge yourself and take your career to the next level

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SK4

As a Mid-Market Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply! 
 
As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can't wait to meet you!

RESPONSIBILITIES

• Manage prospects from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Cultivate lasting relationships with customers.
• Run and implement pilot program.
• Maintain weekly sales forecast and achieve quota quarterly.
  

QUALIFICATIONS 

• You are within a commutable distance of Chicago
• 3+ years of relevant closing experience in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K.
• Previous experience selling a platform solution.
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc).
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
  

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $160,000 - $210,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

As a Mid-Market Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply! 
 
As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can't wait to meet you!

RESPONSIBILITIES

• Manage prospects from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Cultivate lasting relationships with customers.
• Run and implement pilot program.
• Maintain weekly sales forecast and achieve quota quarterly.
  

QUALIFICATIONS 

• You are within a commutable distance of Austin, TX
• 3+ years of relevant closing experience in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K.
• Previous experience selling a platform solution.
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc).
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
  

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $160,000 - $210,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

About Gong

At Gong, we’re transforming customer-facing teams with our AI-powered platform that understands conversations, guides sales professionals, and drives better business outcomes. Security and trust are foundational to everything we build.

As a Senior Product Security Engineer, you will help shape how security is built, not just how it is tested or reviewed. You’ll work closely with engineering teams to secure real systems in production, influencing how services, APIs, and data flows are implemented from the ground up.

This is a hands-on role, focused on solving real security problems across cloud-native architectures and AI-driven features. You’ll work directly with developers and DevOps, dive into systems when needed, and apply strong technical judgment to ensure security is built into the product, not added later.

What Makes This Role Unique at Gong

• A product where data sensitivity is real, not theoretical
  Gong processes and analyzes customer conversations at scale, creating unique challenges around data protection, privacy, and access control.
• AI is deeply embedded in the product
  Security challenges extend beyond traditional AppSec into data handling, model behavior, and misuse scenarios.
• Security is part of how we build, not a layer on top
  The role operates within engineering workflows, focusing on building secure systems rather than enforcing external controls.
• Meaningful scale and real production impact
  You’ll work on systems that handle large volumes of data and traffic, where security decisions directly affect reliability and trust.
• A culture that values practical, engineering-driven security
  The focus is on solving real problems and enabling teams, not on process-heavy or compliance-driven approaches.
• High ownership with room to grow
  You’ll have the autonomy to take initiative, drive improvements, and expand your impact as the platform evolves.

What You’ll Do

• Secure real product flows end-to-end - Work directly with engineers to identify and fix vulnerabilities across services, APIs, and data paths in production systems
• Drive secure-by-design practices in engineering - provide practical guidance on authentication, authorization, data protection, and service-to-service communication
• Secure cloud-native environments - strengthen identity (IAM), isolation, and access control across Kubernetes, containers, and cloud infrastructure
• Build and scale security in the development lifecycle - integrate and tune security tooling (SAST, SCA, IaC scanning, secrets detection) into CI/CD pipelines to improve signal and developer adoption
• Own vulnerability management as a system - prioritize risks, drive remediation with engineering teams, and eliminate recurring issues through root-cause fixes
• Strengthen software supply chain security - reduce risk across dependencies, third-party components, and build/release pipelines
• Secure AI/ML-driven features - partner with data and AI teams to mitigate risks such as data exposure, misuse, and model-related vulnerabilities
• Raise the security bar across engineering - mentor developers and help teams take ownership of security in their code and services
• Enable fast, informed decisions - clearly communicate risks and trade-offs to support product and engineering velocity

What You Bring

• 5+ years of experience in Product Security, Application Security, or a similar hands-on security engineering role
• Proven experience working closely with engineering teams on real systems in production, not just assessments
• Strong understanding of secure design and threat modeling, with the ability to influence architecture decisions
• Deep knowledge of application security principles (OWASP Top 10 and beyond), including modern attack vectors
• Hands-on experience securing web applications, APIs, and distributed systems
• Strong experience with cloud environments (AWS, GCP, and/or Azure), including identity and access management (IAM)
• Familiarity with Kubernetes, containers, and cloud-native architectures
• Experience integrating security into CI/CD pipelines and improving developer workflows
• Practical experience with security tooling (SAST, SCA, IaC scanning, secrets detection), including tuning and operationalizing
• Experience working with modern development stacks (e.g., Java, Python, JavaScript/TypeScript, React or similar)
• Strong problem-solving skills and the ability to analyze complex systems and prioritize meaningful risks
• Ability to influence developers through technical credibility and practical guidance
• Experience mentoring engineers and improving security practices across teams

Additional strengths:

• Experience securing AI/ML or LLM-based systems
• Background in offensive security/penetration testing

About Gong

At Gong, we’re transforming customer-facing teams with our AI-powered platform that understands conversations, guides sales professionals, and drives better business outcomes. Security and trust are foundational to everything we build.

As a Product Security Architect, you will shape how security is built, not just review it. You’ll work closely with engineering to influence architecture, guide design decisions, and ensure security is embedded across Gong’s platform from the earliest stages where decisions matter most, not just where they are validated. You’ll take on complex, real-world challenges across cloud-native systems and AI-driven features, where security must evolve alongside scale and speed. This role is not about checklists or gatekeeping, but about applying strong technical judgment, making pragmatic trade-offs, and enabling teams to build secure systems by design. If you’re looking to have a meaningful impact on a real product, collaborate with high-caliber engineering teams, and help define modern product security at scale, you’ll find this role both challenging and rewarding.

What Makes This Role Unique at Gong

• A product where security decisions truly matter - Gong processes and analyzes highly sensitive customer conversations at scale, creating unique challenges around data protection, privacy, and trust.
• AI is core to the product, not a side project - You’ll work in an environment where AI/ML is deeply embedded, addressing real-world security challenges that go beyond traditional application security.
• A platform operating at a meaningful scale -  You’ll deal with high-volume data, distributed systems, and production environments where security decisions have immediate and visible impact.
• The opportunity to shape a growing security domain -  Product security at Gong is still evolving, giving you the ability to influence direction, introduce new ideas, and build things the right way.
• A culture that values practical, engineering-driven security - Security is approached with a focus on real risk and practical solutions, not just compliance or process.
• High ownership with room to grow - You’ll have the autonomy to take initiative, drive changes, and expand your impact as the company and platform continue to scale.

What You’ll Do

• Shape security architecture where it matters most, partner with engineers early in the design phase to influence system architecture, define secure patterns, and make critical decisions before code is written
• Work hands-on with engineering teams to secure real systems  review designs, dive into code and PRs when needed, and build small tools or proofs-of-concept to validate security assumptions
• Lead threat modeling and deep design reviews  identify trust boundaries, abuse cases, and high-impact attack paths, and ensure controls hold up in real production environments
• Own security design for authentication, authorization, and APIs, including identity flows (OAuth/OIDC), session management, and multi-tenant access control
• Take ownership of complex security challenges across cloud-native, distributed, and AI-driven systems, where trade-offs are not obvious and solutions require both depth and pragmatism
• Drive secure-by-design practices at scale, build guardrails, reusable patterns, and reference architectures that make secure implementation the default
• Secure AI/ML features in production  address risks such as prompt injection, data poisoning, model misuse, and data exposure in collaboration with AI teams
• Strengthen the software supply chain and CI/CD security to improve how dependencies, build pipelines, and artifacts are secured and validated
• Embed security into developer workflows, integrate SAST, DAST, SCA, IaC scanning, and secrets detection in a way that is effective and adopted
• Partner on high-severity vulnerabilities and incidents to drive root cause analysis, remediation, and long-term fixes that improve system resilience
• Raise the security bar across engineering  mentor developers, influence design culture, and drive strong ownership of security

What You Bring

• 8+ years of experience in Product Security, Application Security, or Security Architecture
• Strong software engineering foundation with the ability to read code (e.g., Java, Python, JavaScript/TypeScript, React or similar), review PRs, and understand systems end-to-end.
• Deep understanding of application security principles (OWASP Top 10, secure design, common vulnerability classes)
• Experience securing cloud-native SaaS environments (AWS, GCP, and/or Azure), including containers and Kubernetes
• Strong knowledge of authentication and authorization systems, including OAuth2, OIDC, SAML, and secure API design
• Hands-on experience integrating security into CI/CD pipelines and developer workflows (SAST, DAST, SCA, secrets, IaC scanning)

• Experience with threat modeling and risk assessment methodologies
• Ability to analyze vulnerabilities end-to-end  from code to architecture to production impact
• Strong communication skills and ability to influence engineering decisions without authority

Additional strengths:

• Ability to work closely with developers and influence engineering decisions
• Strong communication skills with both technical and business stakeholders
• A pragmatic approach balancing security, usability, and speed

Advantages:

• Experience securing AI/ML or LLM-based systems
• Experience with software supply chain security
• Experience in high-scale SaaS environments