Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

A Stripe Commercial (Mid-Market) Account Executive partners with high-growth, under-penetrated mid-market businesses to help them scale and modernize their financial infrastructure. These companies—often tech-forward, founder-led, and rapidly scaling—represent Stripe’s next generation of breakout users.

Stripe Commercial AEs are responsible for both acquiring new users and expanding existing relationships. They guide companies through the full sales lifecycle, uncovering pain points, aligning on solutions across Stripe’s product suite, and driving long-term value. Commercial AEs serve as strategic advisors, helping users unlock new revenue, streamline operations, and launch ambitious new products on top of Stripe’s platform.

What you’ll do

Commercial AEs own a book of high-potential accounts—some already using Stripe, others still evaluating. They operate with a dual motion: hunting for new growth opportunities and farming existing relationships for deeper adoption and expansion. They work cross-functionally with Solutions, Product, Post-Sales, and Sales Ops to craft tailored strategies and execute at high velocity.

Responsibilities

• Identify high-potential fast-growing eCommerce platform for a full-stack Stripe implementation, from payments to Connect
• Lead a product and pricing workshop with an existing user to introduce Radar and optimize their fraud stack
• Develop and execute an outbound play to target a new vertical in their region or territory.
• Create and deliver compelling product walkthroughs to showcase how Stripe’s expanding product suite (like Issuing or Treasury) maps to customer goals
• Drive commercial discussions and close complex, high-impact deals—both net-new and upsell
• Partner with Customer Success and Solutions Architects to resolve user pain points and deepen Stripe integration
• Share feedback with Product and Marketing teams to help inform roadmap and messaging priorties

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3 years of experience in solution sales field
• Verbal and written communication skills in both English and Japanese
• Ability to understand complex requirements and craft custom solutions
• Strong analytical and quantitative capabilities including comfort with basic financial modeling
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology

Preferred Qualifications

• Ability to understand the Stripe API
• Experience with Excel and SQL, or a willingness to learn.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe.

As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management.

What you’ll do

As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.

Responsibilities

• Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch.
• Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline.
• Partner with other Sales and Technical Services teams to improve the overall Stripe user journey. 
• Engage with Product and Engineering teams to help drive product strategy for large users.
• Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.  The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience working with strategic customers on technology solutions, with a track record of top performance
• Ability to understand complex business requirements and craft tailored solutions
• Quick learner with the ability to explain technical concepts to Stripe’s largest customers
• Proven project management skills and strong critical thinking abilities 
• Experience identifying and solving internal process inefficiencies 
• Superior verbal and written communication skills
• Ability to operate independently in a highly ambiguous and fast-paced environment

Preferred qualifications

• Prior experience at a growth stage Internet/software company
• Experience in the payments industry
• Knowledge of APIs 
• Knowledge of SQL

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

An Account Executive, SMB at Stripe partners with small and medium-sized businesses to help them leverage Stripe’s financial infrastructure to accept payments, grow revenue, and scale efficiently. These customers range from high-growth startups to established SMBs, often looking to expand their use of Stripe products to optimize operations and unlock new revenue streams.

The SMB team is a strategic priority for Stripe, and SMB AEs play a critical role in driving customer growth, adoption, and retention. They act as trusted advisors to business owners and operators, helping clients maximize value from Stripe’s products while scaling their businesses.

What you’ll do

SMB AEs engage with both existing and prospective customers, managing the full sales lifecycle—from lead generation and discovery to solution design, negotiation, and post-sale adoption. They work cross-functionally with Product, Risk, Marketing, and Operations teams to deliver tailored solutions that address each customer’s unique needs.

Responsibilities

• Partner with a growing SMB to expand their payments or financial infrastructure, driving adoption of additional Stripe products
• Lead contract renewals, upsell opportunities, and commercial negotiations to increase revenue and market share
• Generate new business through outbound prospecting, cold outreach, research, and networking within their territory
• Collaborate with Product, Risk, and Operations teams to solve complex client needs and improve Stripe’s platform and offerings
• Deliver compelling proposals and business cases to help SMBs understand the long-term value of Stripe
• Develop repeatable strategies, scalable processes, and go-to-market programs that drive product adoption, retention, and growth across the SMB segment

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3 years of experience in solution sales field
• Verbal and written communication skills in both English and Japanese
• Ability to understand complex requirements and craft custom solutions
• Strong analytical and quantitative capabilities including comfort with basic financial modeling
• Superior verbal and written communication skills
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology

Preferred Qualifications

• Ability to understand the Stripe API
• Experience with Excel and SQL, or a willingness to learn.

About The Role 

As a Technical Account Manager, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.

What You’ll Do

• As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers
• You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level

What We're Looking For

• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
• Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
• Excellent project management and communication skills
• Proven ability to quickly learn new technologies and understand complex systems (SQL, databases, APIs, reporting tools, etc.)
• Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
• Ability to collaborate cross functionally with different teams and types of people
• Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

Open to overseas candidates/Visa Support

This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan.

The Impact You’ll Make at Appier

Appier is seeking a Senior Machine Learning Scientist to join our Advertising Cloud Optimization team, which leads the development of core machine learning algorithms driving campaign efficiency and advertiser ROI. Our programmatic advertising platform operates at a massive scale, handling over multi millions queries per second (QPS), all powered by our proprietary deep learning models for bidding, pricing, and personalized content delivery.

In this role, you’ll further improve bidding strategies, audience targeting and creative optimization by deep-diving RTB ecosystem including SSP/DSP/MMP to design the strategy, enhancing user signals or applying advanced deep learning model

What You’ll Work On

• Deep-dive the RTB ecosystem to identify the potential direction and decide the bidding strategy
• Leverage advance deep learning model to improve bidding/audience model performance
• Co-work with teams to improve real-time/long-term user interaction signal collection and to further improve model performance

What We’re Looking For

• Master’s or PhD’s degree in Computer Science, Machine Learning, Statistics, or related field.
• 3+ years of industry experience on RTB ecosystem
• Proficiency in Python and SQL experience with modern ML frameworks and deep learning model (PyTorch, TensorFlow, etc.).
• Strong ownership and collaboration skills.

#LI-AK1

About Rocket Now 

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower) 

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

• Drive continuous improvement initiatives through creative problem-solving and program design
• Support scaling of delivery operations through structured programs and operational frameworks

• Experience as a data analyst, Operations Specialist, or similar role
• Strong SQL skills (mandatory) for data extraction and analysis
• Proven ability to analyze data and translate insights into actionable operational improvements

• Strong problem-solving and creative thinking skills
• Ability to manage multiple priorities in a fast-paced operational environment
• Solid communication skills and stakeholder management ability

• Experience in delivery, logistics, mobility, or marketplace operations is a plus
• Experience designing or managing incentive programs

• English: Business level (required)

About the Role

As a member of our JAPAC Sales Strategy and Operations team, you will have an integral role in driving the insights, operations, and strategy that enables our JAPAC Sales Region to run better, faster, and smarter as we expand throughout the region. Sales Strategy and Operations is an excellent platform to learn how a business really runs. 

You will be joining the Sales Strategy and Operations team as a high impact contributor, gaining exposure to a wide variety of challenges, processes, and data that makes the engine of this Sales organization hum. As a Manager on the Sales strategy and operations team in JAPAC, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization.

We are committed to a thriving in-office culture. This role requires that you be on-site at our office in Tokyo, Japan office 5 days a week.

What You'll Do

• Strategy & reporting: pulling ongoing and ad hoc reporting for weekly / quarterly business reviews, and providing insights to inform business decisions. 
• Strategic planning: work with business stakeholders to develop, implement, and operationalize the sales plan for the JAPAC region. 
• Territories & accounts: drive planning and implementation of new territories to support the expansion of new teams, reps, geographies, and segments. 
• Systems and operations: identifying and implementing improvements in current workflows and processes that can help improve efficiency and visibility - this might be in Salesforce.com or other tools.
• Critical business partner: act as an extension of the existing Sales Strategy and Operations team to provide day to day business support for the JAPAC team on various items such as data, system processes and approval flows. 
• Sales enablement: building programming and content to help new hires get up to speed as quickly as possible, as well as tracking the right effectiveness metrics to see what makes someone a top (or bottom) performer and how we scale those learnings.
• Since we're still in building mode, there's a lot of rolling up your sleeves and getting into the weeds to drive direct impact on a daily basis. We knock out today's problems while also balancing our need to build for the long-term. 
• You’ll be working in Salesforce and Google Sheets / Excel on a daily basis, while also talking frequently with our stakeholders in sales, marketing, ops, product, finance, and more to help troubleshoot systems issues, review insights from our analyses, and build future-state processes and systems.

What You Bring

• High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You’re excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership. 
• Raw smarts: we are looking for people who can look at complex problems and solve them start to finish.
• Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture. Excel skills are a must; SQL / Tableau / Looker experience a plus.
• Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences. Previous salesforce experience is a plus.
• Communication and stakeholder management: you'll need to be able to connect with sales reps and engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how we're doing. Strong written and verbal communication skills are a must.
• Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting quickly and often.
• 5+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup. Bachelors or masters from a top school preferred.
• Previous experience with Salesforce, Sales Operations & Strategy are a plus.
• Native or fluent in Japanese.
• Must be willing and able to commute 5 days in office.

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

Are you looking for a unique opportunity to work at the cutting edge of travel? Would you want to work in a rapidly growing company with some of the sharpest minds in the industry?  How about living in one of the world’s most beautiful countries, one top-rated by expats? Then Agoda is the place for you!

Agoda is an online hotel and accommodation booking website part of the Booking Holdings Group (alongside Kayak, booking.com, rentalcars.com, and others), which is by far the largest and fastest growing travel portfolio in the world. The best part is that each brand operates independently, meaning we have the resources of a big enterprise, but the mentality of an entrepreneurial startup.

The Director of Product, is a senior role overseeing a team of product owners that look after a major strategic customer facing initiative. This role is a hands on role deep in the details while developing an overall strategy focused on innovation and inspiring a highly skilled team.

This position is based in Bangkok and open to candidates worldwide. We will assist you with visa and relocation package, ensuring a smooth transition to working and living in Bangkok.

What’s the work like? Agoda’s product team is the company’s engine for innovation. You can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making and consumer psychology – all at a scale that very few ecommerce companies in the world today can offer.

Responsibilities:

• Lead company-wide product innovation by overseeing the roadmaps and overall vision of the team. Relentlessly prioritize innovations to achieve growth goals
• Communicate your vision extensively with stakeholders across the organization, particularly in the marketing department
• Manage a team of product owners in supporting them to execute on their roadmaps.
• Act quickly on trends and opportunities by staying up to date on an extremely dynamic and competitive industry

Qualifications and experience:

• Extremely comfortable with data and analysis. Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working with designers solving complex user experience issues, preferably in an international ecommerce setting
• A hands on approach driven by a passion for rapidly designing and building projects, then A/B testing their success
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Ability to motivate and inspire a team to achieve beyond what they imagined possible

Preferred Qualifications:

• MBA, advanced math or engineering degree
• Able to design large data structures and write intermediate SQL queries

By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. (link to https://careersatagoda.com/privacy-statement/)

#sanfrancisco #sanjose #newyork #seattle #boston #sydney #brussels #toronto #paris #berlin #dublin #munich  #telaviv #amsterdam #london #PRDM #5 #LI-MK1

THE ROLE

EverPure is seeking an experienced Systems Engineer to join the Sales team in Osaka. In this role, you will leverage your technical expertise to pilot the sales & adoption of our EverPURE solutions with prospects and existing customers in the Enterprise Accounts space. You collaborate with customers in Osaka to understand their business goals, their pain points, and propose creative solutions in collaboration with our key alliance partners. You will work closely with other pre-sales, sales, partner sales & enablement, marketing, and leadership team members to help develop and grow business with the full EverPURE portfolio of solutions.

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making in Western Japan (Kansai area)
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 10 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the Osaka office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacityAuthor responses to RFI & RFPsSeek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchangesLiaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioningMove with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Pre-sales experience is required Enterprise account leadership across multi-stakeholder, multi-year programs; strong deal orchestration and stakeholder management. Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plus
Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and ContainersKnowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure, solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

• Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure, portfolio and others from the ecosystem, to measurable customer business outcomes
• Passionately bring to light the advantages of a Everpure, solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Partner enablement experience on discovery, sizing, competitive positioning, and objection handling
  
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

WHAT IS BOX? 

Box は、インテリジェントコンテンツ管理(ICM)市場におけるリーディングカンパニーです。私たちのミッションは「人と組織の働き方の変革」です。私たちは、安全でユーザビリティの高いコンテンツ管理、コラボレーション、ワークフロー、電子サイン、AI などを提供することにより、お客様のデジタルトランスフォーメーションを強力に推進しています。Box には、この急成長の途上にある市場のリーダーとして、さらに市場の拡大に寄与し、お客様のデジタルトランスフォーメーションや働き方改革などのパートナーとしての役割を得る機会があります。現在、Box はFortune500 の最大手企業を含む、グローバルで 11 万社以上、日本では 2万社以上の企業に製品を提供しています。

WHY WE NEED YOU

テクニカルアカウントマネージャーは、Boxの最も戦略的なお客様の支持者として、また専任のリソースとして、企業がBoxを最大限に活用できるよう支援します。テクニカルアカウントマネージャーは、Boxのプラットフォームを詳細に理解し、クラウドコンテンツ管理の重要性を理解している業界の専門家です。このような技術的、戦略的な経験の組み合わせにより、ビジネスの継続性、危機の際の専門知識、ベストプラクティスの遵守を保証します。 TAMはアカウントチームの中核を担い、専任のサポートスタッフによって支援されます。また、TAMはお客様の代理として、品質向上、効率化、新たな価値の実現につながる機能・特性を支持します。

チームの成長に伴い、SAAS企業での勤務経験をお持ちの方、サポート/アカウントマネジメントの経験をお持ちの方、お客様との強い共感力を持ち、スピード感のある環境の中で優先順位を管理する能力を過去に実証している方、を優先的に募集しています。

WHAT YOU'LL DO

• 担当顧客に対して、Box製品の導入と運用を支援し、ビジネスを成長させるための最上位レベルのサービスやサポートの提供
• 重要な技術的問題に対する調査/エスカレーションの実施
• アカウントチームと連携し発生した障害に対する対応や報告
• 担当顧客のビジネスプラクティスやオペレーション環境をより深く理解する。
• 週次、四半期ごとのサポート状況の技術的なレビュー（チケットレビュー、標準的なサポートメトリクスなど）の実施
• お客様のヘルプデスクチームと連携し、トレーニングの提供やベストプラクティスの模索、フィードバックへの対応を実施
• カスタマーサクセス部門と連携し、サポートチャネル、外部文書、製品フィードバック/開発を通じて、高レベルのサービスを提供 - 他チームへプロセスに関するフィードバックの実施
• Box内でお客様の代弁者となり物事を推進
• 顧客の環境とユースケースの知識を活用し、Box製品のロードマップに影響を与える。
• リモートや対面での顧客との会議の開催
• テクニカルアカウントマネージャー サービスの設計や継続的な改善
• より多くの戦略的なアカウントサポートのため拡張性のあるサービス構築
• 他のTAMアカウントのBlocker問題のバックアップとして活動する

WHO YOU ARE

• 2年以上のテクニカルサポートの職務経験、または同等のアカウントマネジメント経験
• 戦術的、戦略的なレベルで実行できる積極的な問題解決能力を有する方
• 高い成長率と速いペースで進む環境で成長し、変化する要求に素早く適応する能力
• 業務遂行能力とプロジェクト管理能力を有し、部門横断的なコラボレーションを推進し、成果を上げることができる方
• 細部にまで注意を払い、トラブルシューティングを行う能力
• SQL の知識
• API に関する経験 - あれば尚可

EQUAL OPPORTUNITY  

本ポジションに興味があるけれども、条件を満たしているか不安 という方は、まずはご応募ください！すべての応募資格を満たしていなくても、ご応募いただくことは可能です。Boxでは、Diversity&Inclusionを促進するために、大局的なアプローチで採用活動を行っています。みなさまのご応募をお待ちいたしております。私たちはすべての人に等しく機会を提供しており、多様性を尊重しています。人種、宗教、肌の色、国籍、性別、性的指向、年齢、配偶者の有無、退役軍人、身体障害の有無 等による差別は行いません。 

ご応募に際する個人情報の保護については、当社のPersonnel Privacy Noticeをご確認ください。   

Develop/Configure software feature/s functionality, according to design document, plan and perform unites, in scheduled time line and accurate output. 

Main Responsibilities and Deliverables:

• Develop/Configure software feature(s) according to design document & enterprise software standards.
• Work in multi-disciplinary environment with Architects and Business Analysts using waterfall and agile project methodologies
• Planning and Performing Unit and functionality testing to ensure fit to design.
• Supporting customer by solving functionality problems.
• Interface independently with various R&D and PS Groups and with Customer Support.
• May occasionally need to work on client site And/Or in different time zone.

 Qualifications / Education: 

• E/B.Tech with Practical relevant experience/knowledge
• High level English (verbal & written)
• Proven experience in operating within a global environment
• Experience working in a complex matrix environment
• Basic experience with several of the following

Programming Languages: SQL, Java, JS

Web Technologies: HTML, CSS, XML, XSL, Servlets, Web Services

Operating Systems: Windows, Linux OS

Application Servers and Servlet Containers: WebSphere, Tomcat, Weblogic

Databases:  Oracle, SQL Server, Data Warehousing (ETL, OLAP)

 Professional Capabilities     

• Solid professional capabilities in the domain
• Analyzes information and deduces conclusions within the professional space
• Regarded as a professional that requires minimal supervision
• Responsible for developing/configuring feature(s) functionality for an enterprise-grade software with minimal supervision
• Experienced in Multi-threading and concurrency

Job Description: Technical Support Engineer (APAC), BILINGUAL Japanese-English

Software Products can have defects. We help customers identify them and eliminate their impact so they can focus on their primary job! Our products involve highly sophisticated, cutting-edge software algorithms to detect critical defects and security vulnerabilities in source code. Therefore, our technical support issues can be highly complex --- solving them requires intelligence, intuition, insight, and true technical expertise.

About Black Duck Software, Inc.

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Key Responsibilities:

• Customer Advocacy: Serve as the Single Point of Contact (SPOC) for strategic customers. Act as a trusted advisor, understanding their environment and business goals.
• Troubleshooting: Diagnose and resolve complex technical issues (C/C++, C#, Java) via phone, email, and online meetings.
• Collaboration: Work closely with R&D and peers to provide effective solutions and reproduce customer issues.
• Knowledge Sharing: Create and share technical knowledge internally and with customers.
• Incident Management: Manage case queues effectively, prioritizing heavy workloads in a fast-paced environment.

Must-Have Qualifications

1. Education & Experience:

• Bachelor’s degree (or equivalent) in Computer Science or related field.
• 3–5 years of experience in technical support or software development.

1. Technical Skills:

• Proficiency in C/C++ and/or Java programming.
• Hands-on experience with Linux/Unix environments (e.g., shell scripting).
• Database experience (e.g., PostgreSQL/SQL).

1. Soft Skills:

• Exceptional written and verbal communication skills in English.
• Customer-centric mindset with a focus on delivering outstanding support.
• Ability to troubleshoot complex technical issues independently.

Nice-to-Have Qualifications

• Language: Proficiency in Japanese (Highly desirable for local support).
• Technologies:
• Experience with Kubernetes or Containerization.
• Database experience (SQL/NoSQL).
• Tools: Experience using Salesforce.com for case management.
• Domain Knowledge: Background in Application Security (AppSec), SAST, SCA, or DAST tools.

Work Environment: Fast-paced, collaborative, and results-driven. Occasional off-hour shifts may be required to support global customers.

AXS Japan GK, of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to leagues like the Swedish Football Association to the 38 clubs of the B-League in Japan to teams like the Los Angeles Kings, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Melbourne, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  

Since our founding in 2011 and as part of Anschutz Entertainment Group (AEG Worldwide), we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

AXS is thrilled to be expanding its operations in our Tokyo office. This move comes as our company continues to grow its global footprint.

The Role

AXS is seeking a Product Reliability Engineer to troubleshoot, analyze, and fix known and unknown issues within the company’s various applications and databases.

What Will You Do?

• Troubleshoot issues within the applications and databases and creates unique solutions to these issues, with guidance as needed, in responsive to customer’s request.
• Work on various data requests for internal or external customers
• Create scripts to update or create data as needed
• Collaborate with other departments (finance, fraud, security, etc) to help get answers to issues or data needs
• Create and update documentation for issues encountered
• Coach more junior colleagues in techniques, processes, and responsibilities.

What Will You Bring?

• University degree in a computer science or technology field preferred.
• Bilingual fluency (Japanese and English)
• Experience with database query languages (i.e. SQL)
• Experience working with database platforms such as Oracle, SQL Server and PostgreSQL in a production environment
• Experience with logging, monitoring and alerting tools and best practices
• Experience coding in script languages such as JavaScript, bash, python etc. is preferred
• Experience coding in programming languages such as Java or .Net is preferred
• Experience working in cloud environments is preferred
• Ability to work under pressure and in production environments
• Ability to work independently
• Ability to prioritize several tasks at once
• Proficiency in identifying and diagnosing issues within operating systems
• Capacity to create innovative solutions to unique system issues.
• Willingness to work in our Tokyo office on a hybrid basis (3 days in office/two days working from home.)

What’s in it for You?

• The opportunity to play an integral role in expanding our global footprint
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Location:　

Hulic Aoyama 2nd Building, Shibuya
A 10-minute walk from Shibuya Station or a 5-minute walk from Omotesando Station

Established:
AXS Japan GK in 2020, AXS Group LLC established in 2011, AEG established in 1999

Number of Employees:
AXS Japan GK = 21, AXS Group, LLC globally = 900+ 

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

Anaplanでは、GartnerやForresterからConnected Planningのリーダーとして認定されている企業です。日本のビジネス目標（月次・四半期・年間）達成を支援する、エネルギッシュで粘り強いSales Development Representative（SDR）を募集しています。 

このポジションは即戦力となるフルタイムのポジションです。そのため、プロフェッショナルとしての姿勢、ステークホルダーとのコミュニケーション、成果において模範となることが求められます。 

【Anaplanについて】 

Anaplanは、組織と人をつなぎ、ビジネスリーダーがより良い意思決定を行えるよう支援することで、世界をより良くしていくことを目指しています。 
私たちのクラウドプランニングプラットフォームは、企業のあらゆる部門のデータ・人・計画をつなぎ、どんな計画プロセスにも対応可能な柔軟性と拡張性、そしてコラボレーション性を誇ります。 

【職務内容】 

SDR（Sales Development Representative）は、Anaplanの見込み顧客が初めて接するAnaplanの「声」となる重要なポジションです。 

業務内容には以下が含まれます： 

• エンタープライズ企業に対するプロスペクティング（見込み顧客）開拓を通じて、Sales Qualified Lead（SQL）の創出 

• キーステークホルダーを特定し、課題やニーズを把握しながらAnaplanのアカウントチームとの関係構築 

• マーケティング活動で獲得したリードやイベント参加者への迅速なフォローアップ 

• ターゲット市場の見込み顧客に対する電話、メール、デジタルチャネルを通じたアウトバウンド活動 

• バリューベースの会話スキルの習得と実践 

• フィールドセールスと連携し、アカウントに基づいたセールス戦略（Account Based Sales Development）の実行 

• 週次・月次の営業指標（電話・メール数、ミーティング設定件数など）の達成を目指して自らを高める 

【応募資格】 

• 3年以上のインサイドセールス、セールスディベロップメントでの経験
  ※特にエンタープライズSaaS/クラウドアプリケーション企業での経験が望ましい 

• 日本国内のインサイドセールスチームのマネジメントまたはリード経験があれば尚可 

• エンタープライズ企業のCXOやディレクター層へのアプローチ経験がある方は歓迎 

• テクノロジーへの興味があり、新しい営業ツールに対して積極的に学ぶ姿勢のある方 

• パイプライン創出やアポイントメント設定などで成果を出した実績のある方 

• 高いエネルギー、行動力、熱意、イニシアチブ、責任感、プロ意識をお持ちの方 

• 高いアウトバウンドコールやメール送信数を維持できる自己管理能力 

• 学士号取得者

Location: Looking for Japanese citizens / visa holders, fluent in Japanese, willing to stay in Madrid for 12 months before having the view to relocate to Tokyo. Customer base will be in Japan, involving travel to meet clients in person.

The Team

As an Associate AI Applied Engineer, you are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. As a so-called Value Engineer (VE), you partner with sales and customers to create compelling and innovative technical solutions to critical business problems leveraging cutting edge (AI) capabilities within our Celonis Process Intelligence Platform. A great VE understands the customer, the technology, and the sales cycle making it what may be the most interesting, challenging, and fulfilling role in Enterprise Software

You will be joining the Global VE Center of Excellence which is an international, diverse, and dynamic organization at the core of the Celonis Value Engineering team supporting our local field teams. As a team, we enjoy working in a fast-paced environment and share a sense of belonging to a community that wants to learn and grow together. The team culture is one based on building trust, continuous development, and improvement through coaching & mentoring. 

The Role

Talented individuals launch their careers in the enterprise software world by joining the Orbit Graduate Program as an Associate Value Engineer.

The 12-month program is a unique experience to fast start your career in the SaaS Industry that highlights hands-on learning, mentorship, and a team culture where we rely on each other to learn, grow and achieve. The program is designed to develop essential VE skills & competencies and establish strong lasting relationships allowing you to grow your career at Celonis. 

Your journey will start with onboarding & enablement to develop your business and Celonis skills through a combination of hands-on experience in customer engagements and different pieces of training which cover amongst others the Celonis Process Intelligence, domain knowledge, presentation & demo skills, discovery & objection handling as well as value selling. 

The work you’ll do:

• Work as part of the Global VE CoE to support the Japan Value Engineering team on customer engagements
• Collaborate with customers to uncover their core business challenges and determine how Celonis Process Intelligence can help them achieve their business objectives and AI Strategy
• Execute proof projects showcasing the value of Celonis Process Intelligence, frame a quantitative business value and deliver presentations to senior executives to drive investment decisions
• Prototype and develop AI solutions tailored to customer needs, including both traditional machine learning, LLM-based solutions and orchestration technology
• Drive change management and value realisation and ensure a positive return on investment
• Build strong relationships with our customers by winning their trust through technical, product expertise, and business acumen to act as a trusted advisor
• Collaborate and share customer insights & feedback with internal Product and Engineering teams to influence and co-develop (AI) product innovations
• Create re-usable collateral, best practices & tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team
• Travel to the Japan region to meet clients in person to ensure the success of customer engagements

The qualifications you need:

We are looking for people who enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes. In particular, we seek “builders” who thrive in fast-paced environments and can rapidly develop solutions and pilots using our platform and AI technologies.

You have a bachelors and/or masters degree in (Industrial) Engineering, Computer Science, Data Science / Business Analytics, AI/ML, Mathematics or other related fields, as well as valuable work/internship experience. You’re curious, self-motivated, enjoy continuous learning, and you want to work in a lively environment characterized by high growth.

You are successful as a Value Engineer if you:

• Have a passion for technology, data and AI and the impact it can have on the world
• Have a hunger to learn new technologies and bring at least basic knowledge or hands-on experience in SQL and/or Python
• Any exposure to process mining principles and completion of Celonis "Rising Star" modules would be a welcome indicator of your eagerness to develop in this field
• Are able to think analytically and creatively, especially in applying technology solutions to core business problems
• Are focused on creating and adding value for customers
• Have an entrepreneurial mindset and the ability to multi-task, prioritize and execute
• Are able to build relationships with senior management and influence decision-makers
• Are confident to present to C-level executives and larger audiences
• Are willing to travel to the Japan region to meet clients in person
• Are an effective communicator and fluent in English and Japanese

Technical Support Engineer (Tokyo, Japan).

Are you a driven technical problem solver who delights in turning customer challenges into victories? Join Ivanti, where you’ll provide expert support and build trusted partnerships, helping deliver secure, world-class IT solutions. Your technical acumen and passion for people will shape the success of our global customers—every day.

Why this role matters

Your work will drive secure, scalable IT environments for leading organizations worldwide. You’ll be at the heart of our customer experience, resolving complex technical issues and empowering clients to get the most from Ivanti solutions. By joining us, you’ll help deliver innovative support and shape how our enterprise customers thrive in a dynamic Everywhere Work environment.

What you’ll do:

• Provide in-depth technical support for Ivanti SaaS and on-premises platforms, resolving complex customer inquiries and cases.
• Troubleshoot and analyze root causes, offering clear and effective solutions for client/server communications, SSL/TLS, networking, and mobile device management.
• Build strong relationships with customers through empathetic, proactive support, and clear communication.
• Collaborate with cross-functional teams, using your insights to advocate for the best technical outcomes.
• Set up and maintain test environments to replicate issues and ensure robust troubleshooting.
• Develop and author Knowledge Base articles to empower customers and promote self-service.
• Stay current on best practices and new product features to provide world-class support.
• Advise customers on secure network communications, including SSL/TLS protocols, certificate management, and troubleshooting security issues.

What you will bring:

• Experience troubleshooting client/server communications and enterprise systems (DNS, networking, firewalls, SMTP, HTTPS, load balancers, ActiveSync, and Microsoft server technologies).
• Hands-on expertise in Mobile Device Management (MDM), specifically with Apple iOS and Android Enterprise.
• Strong analytical skills for diagnosing SSL/TLS problems, including handshake failures, certificate errors, and network blocks.
• Knowledge in cloud environments (Azure/Intune), networking (VNet, endpoints, firewalls), and packet capture analysis (Wireshark or similar).
• Ability to write and run basic SQL queries, and familiarity with LDAP and PKI troubleshooting.
• Problem-solving mindset, team player, and excellent communicator who builds trust with customers.
• Advantageous: Experience with Mobile Threat Detection tools, Cisco Certified Network Associate (or equivalent), ITIL knowledge, or ITSM administration.

Why Ivanti?

• Friendly, flexible working model: Do your best work—wherever you’re most productive.
• Competitive compensation & rewards: Health, wellness, and financial programs for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Access best-in-class tools to keep growing your skills.
• Equity & belonging: Every voice counts. Your story shapes our future.

What drives us:

Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation.

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers. To learn more about Ivanti’s Mission and Core Values

Inclusion at Ivanti Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building diverse teams and fostering a workplace where everyone belongs. Applicants from all backgrounds are welcome. Need adjustments during the process? Contact talent@ivanti.com—we’re happy to help.

Ready to shape the future of Everywhere Work? Apply now and let’s thrive together.

About the Team:

The North Asia Regional Management Office partners closely with Agoda’s regional leadership to deliver actionable insights, align cross-functional objectives, and drive high-impact strategic initiatives. Our mandate is to translate top-level priorities into operational excellence, transforming early-stage concepts into scalable business opportunities that accelerate local and regional growth. 

Why Join Us? 

This is a unique opportunity to drive strategic impact at scale, working at the intersection of analytics, strategy, and operations in one of the most dynamic regions for Agoda. If you are passionate about solving complex business problems and thrive in a collaborative, high-performance environment, we invite you to join our team and shape the future of travel in North Asia. 

The Opportunity:

As Senior Manager / Lead of Strategy & Operations, North Asia, you will play a pivotal role in shaping Agoda’s strategic direction across the region. You will lead mission-critical projects, working alongside senior leaders in product, supply, marketing, and finance to deliver on our most important business objectives. Your expertise in market and data analysis will inform executive decision-making and unlock new avenues for growth. 

Key Responsibilities:

• Strategic Planning: Design and implement long-term strategies that drive sustainable business growth and competitive advantage. 
• Performance Management: Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability. 
• Program Execution: Lead the end-to-end delivery of strategic programs, ensuring alignment with business goals, timely execution, and continuous improvement. 
• Stakeholder Engagement: Build trusted relationships with senior stakeholders, facilitating clear communication and cross-functional collaboration to advance shared objectives. 
• Market & Competitive Analysis: Conduct rigorous market research and competitor benchmarking to identify emerging trends and inform strategic priorities. 
• Data-Driven Insights: Leverage advanced analytics to evaluate business performance and guide data-driven decision-making. 

What We’re Looking For:

• Experience: Experience in strategy, management consulting, or a related discipline, with a proven record of leading complex, high-impact initiatives.
• Analytical Acumen: Exceptional quantitative and analytical skills, with the ability to distill complex data into actionable insights.
• Leadership: Demonstrated ability to lead cross-functional teams and drive projects to successful outcomes in a fast-paced environment.
• Communication: Outstanding verbal and written communication skills, with the ability to influence and engage senior stakeholders.
• Problem-Solving: Strong strategic and creative problem-solving capabilities, with a track record of addressing complex business challenges.
• Project Management: Advanced project management skills, including the ability to manage multiple priorities and deliver results under tight deadlines.
• Stakeholder Management: Experience building and maintaining relationships with key internal and external stakeholders.
• Technical Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and financial modeling.

This role requires a strong blend of technical expertise, customer-facing acumen, and solution-oriented problem solving. The Data AS Consultant will work closely with Sales & Account Managers to provide technical leadership and solution design for highly consultative enterprise projects. It is a revenue-generating pre-sales position focused on enabling technical adoption and driving customer success for both new and expansion opportunities.

This role reports directly to the Team Manager, DSI, with a dotted line to the Regional Head of Japan.

Responsibilities

Technical Consultation & Solution Design

• Serve as a trusted technical advisor to enterprise customers, translating business goals into scalable, production-grade technical architectures.
  
  
• Design and document data integration architectures leveraging Similarweb’s APIs, DaaS feeds, and platform products to meet enterprise data requirements.
  
  
• Architect end-to-end data delivery pipelines into client ecosystems (e.g., Snowflake, Databricks, S3, or Google Cloud Platform).
  
  
• Provide technical workshops and POCs, guiding clients on ingestion, normalization, and querying best practices.
  
  
• Develop Statements of Work (SOWs), technical proposals, and detailed integration documentation to accelerate collaboration between internal teams and customers.
  
  

Technical Skill Execution Examples

1. Integration & Data Delivery
   
   
• Role: Design and implement integration workflows delivering Similarweb’s data via API, S3, Snowflake, or GCP Storage, tailored to customer infrastructure.
  
  
• Technical Skills:
  
  
• Advanced SQL querying and performance tuning in Databricks / Snowflake
  
  
• Proficiency with data file formats (CSV, JSON, Parquet, Delta) and understanding the trade-offs between performance, compression, and schema evolution
  
  
• Strong knowledge of ETL design, data governance, and access control
  
  
• Outcome: Clients understand technical feasibility and best practices for incorporating Similarweb data into their analytical stack.
  
  
2. Data Quality, Coverage, and Scalability
   
   
• Role: Explain how data is collected, validated, deduplicated, and scaled across geographies and verticals, referencing internal reruns and benchmarks.
  
  
• Technical Skills: Understanding of data validation, sampling frameworks, distributed storage performance, and data versioning (e.g., Delta Lake advantages).
  
  
• Outcome: Clients gain trust in data quality and scalability across enterprise-grade analytics environments.
  
  
3. Data Sampling & Proof-of-Concept Delivery
   
   
• Role: Generate and deliver custom data samples aligned with client use cases, whether via API queries, Parquet exports, Delta tables, or CSV snapshots.
  
  
• Technical Skills:
  
  
• Hands-on data extraction and transformation using SQL and Python
  
  
• Preparing data in optimal formats (e.g., Parquet v Delta)
  
  
• Managing delivery through multiple mechanisms: secure S3 share, Snowflake Data Share, API endpoints, or CSV download portals.
  
  
• Outcome: Clients can validate data structure, schema, and use-case fit before full-scale adoption.
  
  
4. Use Case Customization & Advanced Analytics
   
   
• Role: Demonstrate how Similarweb data can be enriched with client datasets (POS, CRM, or loyalty).
  
  
• Technical Skills: SQL and Python for data joins, REST and GraphQL APIs, JSON schema design, and familiarity with Model Context Protocol (MCP) for LLM integrations.
  
  
• Outcome: The client sees practical, technically sound pathways to integrating Similarweb data into their own analytical models and AI workflows.
  
  

Collaboration with Sales & Customer Teams

• Partner with Enterprise Sales Managers to qualify and design technical solutions during the sales process.
  
  
• Work with Enterprise Account Managers to drive expansion and deepen platform adoption through technical enablement.
  
  
• Collaborate closely with Customer Success and Delivery teams to ensure smooth technical transitions from pre-sales to production.
  
  
• Create reusable demos, templates, and data delivery playbooks for use across GCR teams.
  
  
• Participate in strategic account planning and contribute feedback to product and data engineering based on customer needs.
  
  

Market & Product Expertise

• Stay up to date with AI/LLM data standards, data engineering best practices, and cloud-native architectures.
  
  
• Provide feedback to product and data engineering on API performance, schema design, and data format optimization.
  
  
• Maintain familiarity with Model Context Protocol (MCP), OpenAPI, and emerging standards for data interoperability and contextual AI integrations.
  
  

Project Support & Technical Governance

• Lead technical scoping and architecture reviews during the pre-sales phase.
  
  
• Oversee sample generation, performance validation, and schema testing.
  
  
• Provide escalation support on data performance, pipeline reliability, and delivery troubleshooting.
  
  
• Ensure solutions align with data security, privacy, and compliance best practices.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
  
  
• 5+ years in pre-sales, solution architecture, or data consulting, with a strong focus on technical delivery.
• Technical Expertise:
  
  
• Data Architecture & Integration: Deep understanding of cloud ecosystems (AWS, Azure, GCP) and data warehousing frameworks (Snowflake, Databricks, Redshift).
  
  
• SQL & Data Modeling: Strong query and optimization skills for data analysis and transformation.
  
  
• APIs & Data Exchange: REST and GraphQL API fluency, JSON schema design, authentication (OAuth 2.0, JWT).
  
  
• File Formats: Deep understanding of CSV, JSON, Parquet, and Delta file formats—knowing when to use each for efficiency, scalability, or incremental updates.
  
  
• Data Sample Delivery: Ability to create, test, and deliver sample datasets across APIs, S3, and warehouse sharing mechanisms.
  
  
• MCP & AI Integrations: Awareness of Model Context Protocol, LLM context injection, and structured data retrieval patterns.
  
  
• Proven experience translating business requirements into technical solutions for large enterprise data ecosystems.
  
  
• Excellent communication and presentation skills—able to bridge the gap between technical and commercial teams.
  
  
• Fluent in Japanese and English (written and spoken) with experience serving enterprise clients.
• Strong problem-solving, self-management, and team collaboration skills.

About Rocket Now

 Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Job Description

Role Overview

The Merchant Strategy Manager plays a core role in shaping Coupang’s merchant-side strategy. This role is responsible for developing analytical frameworks, measurement methodologies, and algorithms that define how the business evaluates merchant selection, coverage, pricing, and expansion.

Working closely with Analytics, Product, Operations, and Sales, this role focuses on turning large, complex datasets into repeatable insights, metrics, and decision tools that directly support business growth. The scope is highly strategic, with ownership over initiatives that influence both what the business prioritizes and how success is measured.

Key Responsibilities

Strategy & Business-Critical Initiatives

• Support and drive merchant-side initiatives that are critical to near- and mid-term business growth
• Help define the strategic roadmap for how merchant data, insights, and metrics are used across the organization
• Translate high-level business questions into structured analytical and measurement frameworks

Measurement, KPIs & Analytics Frameworks

• Own the design and evolution of merchant-related KPIs, ensuring metrics are:
• customer- and outcome-oriented
• analytically sound
• actionable for cross-functional teams
• Partner with Analytics to build scalable measurement frameworks that continuously generate new insights, rather than one-off analyses
• Define diagnostic metrics and leading indicators to explain why performance is changing, not just what is changing
• Ensure consistency and clarity in how merchant performance is measured across teams and forums

Algorithms & Insight Generation

• Develop algorithms and rule-based models to solve concrete business problems (e.g., identifying ghost stores, classifying merchant types, detecting inefficiencies in selection, pricing, or coverage)
• Own the end-to-end lifecycle of analyses: problem framing, methodology design, validation, and communication
• Proactively surface insights that influence strategic decisions in a fast-moving environment

Cross-functional Collaboration & Execution

• Work closely with Analytics, Product, Operations, and Sales to ensure strategy and measurement translate into execution
• Act as a thought partner to cross-functional leaders by pressure-testing assumptions and proposing data-backed alternatives
• Support alignment across teams by providing a shared analytical and measurement language

Qualifications

Required

• Experience in strategy, analytics, consulting, bizops, or data-driven roles
• Strong analytical skillset; able to work independently with large datasets (SQL proficiency required)
• Experience designing KPIs, metrics, or measurement frameworks for complex business problems
• Ability to structure ambiguous questions and build practical, scalable solutions
• Strong communication skills in a fast-paced, cross-functional environment
• Business level English

Preferred

• Experience in marketplaces, e-commerce, food delivery, or platform businesses
• Background in management consulting, corporate strategy, or advanced analytics
• Familiarity with experimentation, optimization problems, or applied data science concepts
• Comfort operating in fast-paced, ambiguous environments with evolving priorities

What Success Looks Like

• Merchant strategy decisions are driven by clear, well-defined KPIs and analytical frameworks
• Metrics are trusted, consistently used, and clearly tied to business outcomes
• New insights are generated proactively and at speed as the business evolves
• Leadership and cross-functional teams share a common understanding of merchant performance

Why This Role

• Ownership over high-impact, business-critical strategy and measurement problems
• Opportunity to define how success is measured, not just reported
• Close partnership with senior leadership and core execution teams

Niantic/Scopely is seeking a talented and passionate Data Scientist to join our team in Tokyo. As a Data Scientist, you will play a crucial role in supporting the development and growth of our live games. You will be responsible for analyzing and interpreting large datasets to provide valuable insights and recommendations to enhance our game's performance and user experience. Statistical proficiency and business intelligence experience are crucial for effective communication and data-driven decision-making. Familiarity with Looker is a big plus.

Responsibilities:

• Analyze and interpret complex datasets to identify patterns, trends, and opportunities for improving gameplay, engagement, and monetization.
• Collaborate with cross-functional teams, including game designers, product managers, and engineers, to define and prioritize data-driven objectives and strategies.
• Create and deliver regular reports, dashboards, and visualizations to communicate insights and recommendations to stakeholders.
• Develop and maintain data models, algorithms, and statistical models to support predictive analytics and forecasting.
• Collaborate with the game engineering team to ensure data quality, integrity, and availability for analysis.
• Stay up-to-date with industry trends, best practices, and emerging technologies in data science and business intelligence.

Requirements:

• Bachelor's or Master's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Economics, or related disciplines).
• 5+ years of experience in a similar and data analytics focused role.
• Solid understanding of business intelligence concepts, methodologies, and tools. Familiarity with Looker or similar business intelligence platforms is a plus.
• Proven experience in data analysis, statistical modeling, and data visualization using tools such as Python, R, SQL, or similar.
• Ability to translate complex data findings into actionable insights and recommendations.
• Strong problem-solving skills and ability to work independently as well as collaboratively in a fast-paced, dynamic environment.
• Passion for gaming and familiarity with Niantic games is highly desirable.
• Business Proficiency in both Japanese and English is preferred.

Join our team and contribute to the success of Niantic games by leveraging your data science expertise to drive data-informed decision-making and enhance the player experience !!

Location: Japan (remote)

About the Role

As a Sales Director, you will be responsible for managing our customer base in Japan. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. 

What You’ll Do

• Build, manage and close your own pipeline of companies that you believe will benefit from the dbt Cloud offering
• Manage, and deepen the dbt Cloud footprint in existing accounts, optimizing our impact on these companies
• Engage with technology partners and ecosystem service providers to optimize our impact and reach in the region
• Lead and contribute to team projects that develop our sales process
• Work with product to build and maintain the dbt Cloud enterprise roadmap
• Focus on building and managing pipeline generation

What You’ll Need

• 4+ years closing experience in technology sales, with a proven track record of exceeding annual targets
• Ability to understand complex technical concepts and develop them into a consultative sale
• Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO)
• The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams
• Ability to operate in an ambiguous and fast-paced work environment
• A passion for being an inclusive teammate and involved member of the community
• Experience with SQL or willingness to learn

What Will Make You Stand Out

• Prior experience in analytics, ETL, BI, and/or open-sourced software
• Knowledge of or prior experience with dbt

Remote Hiring Process

• Interview with a Talent Acquisition Partner 
• Interview with Hiring Manager
• Team Interviews (1:1s) with members of the Sales and Solutions Architecture team
• Sales Presentation Panel with Sales Leadership

Benefits

• Regional benefits offered by remote.com
• Unlimited vacation time with a culture that actively encourages time off
• Comprehensive healthcare coverage
• Generous paid parental leave
• Flexible stipends for:
  • Health & Wellness
  • Home Office Setup
  • Cell Phone & Internet
  • Learning & Development
  • Office Space

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.

The typical starting salary range for this role is:

Forward Deployed Engineer

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. 

What You’ll Do

• Customer-facing: 30% working directly with customers 

Coding & Integration: 70-80% hands-on technical implementation

• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring

• Experience: 5+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Coding Skills: Strong proficiency in TypeScript, JavaScript, Python, data structures and algorithms. (Nice to have: Go)
• Design & Deploy AI Agents: Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems.
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.

Communication and Customer Empathy: Strong written and verbal skills

• Background: Bachelor's or Master’s degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus

Shift Technology Japan offers a unique opportunity to brilliant candidates to accelerate their careers in data science

• Data scientists work on a broad range of subjects, acquiring a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions; skills invaluable in any career.
• Our company is small enough that each person’s achievements have an impact on overall performance, yet big enough to be a world leader in our domain.
• We are a fast growing company, the best contributors will grow to managerial or product tech lead positions much more rapidly than in bigger companies

役割

データ・サイエンス・チームの一員として、私達の技術エキスパートと協働し、顧客企業に種々のソリューションを提供する上で重要な役割を果たして頂きます。

日々の業務には次の事が含まれます：

- 顧客企業のためのデータ処理パイプラインの構築と導入。バッチもしくはリアルタイムのデータ受領、データクリーニング、情報抽出、不正検出モデルの調整などが含まれます。- 顧客企業と密に連携してニーズ、フィードバックを把握し、ソリューションを改善します。- 製品開発とイノベーションのための研究開発（機械学習、画像分析、NLP、トレンド分析、チャットボット…）- 営業チームと協働し、製品デモの実施（そして、海外への出張も含まれます！）- 若手データ・サイエンティストの育成

What you'll do...

• As a member of the data science team, and working alongside our technical experts, your role will be key to roll-out our different solutions to the clients. Your day-to-day will include :
• Deployment and Localization of Shift Technology products for the Japanese Market
• Design new fraud detection algorithms to detect new complex fraud patterns
• Enhancement of the Global Solution working with the Head Office
• Work closely with clients to understand the data and Business context of various Business lines in order to integrate to the Solution's Model

What you bring...

• You have a master’s degree in either Mathematics, Statistics, Computer Science (a knowledge in machine learning and/or Big Data is a plus)
• You have experience in object-oriented programming, preferred in C#, and SQL
• You can write quality production code
• You combine Data analysis with synthesis abilities and are not afraid to deal with the details
• You are Fluent in Business Japanese as well as business English 

In addition:

• You have experience with the following technologies: Python, Git, Cloud, Machine Learning
• You have experience with external client-facing and pre-sales/demo
• You have knowledge in Insurance industry 

Recruitment process:

• Talent Acquisition interview
• Technical exercise
• Technical interview
• Hiring manager interview
• Touchpoint with Tokyo-based stakeholders

Shift Technologyについて

Shift Technologyは Wired 社によりパリの最もホットなスタートアップ企業に選ばれ、先進的な人工知能技術とデータ・サイエンスを活用して、保険会社が保険金請求プロセスについて如何に思考するかを変革しています。パリのHQに始まり、ボストン、東京、シンガポール、ロンドン、マドリード、チューリッヒのオフィスで、顧客企業が不正の疑いのあるケースを検出し、対策を取るためのお手伝いをしています。私達はクレーム処理の自動化を通して業務効率および顧客体験の改善のためのサポートをしております。５年に満たない間に、およそ70ものグローバルな保険業界において重要な顧客企業のために数百万件ものクレームを分析してきました。Shift Technologyについてより詳しく知るために是非ご連絡ください。

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. Our EDP team builds core data backend capabilities that power critical product experiences across ingestion, profile processing, and serving.

About the role

We are hiring a Senior Software Engineer, Data Backend to design and operate production-grade data backend systems at scale. This role combines backend service engineering and data platform engineering, with strong focus on reliability, performance, and cost efficiency in a cloud-native environment.

You will work on high-throughput APIs/services in Go, as well as data processing and workflow components in Python/Spark/SQL, partnering closely with product, platform, and data teams.

What you will do

• Design, build, and maintain backend services and data platform components.

• Develop and optimize streaming and batch data workflows.

• Improve reliability and operability (monitoring, alerting, incident prevention/recovery).

• Improve data quality and consistency through schema/contracts and validation mechanisms.

• Diagnose and resolve production issues across service and data layers.

• Drive performance and cost optimization initiatives for large-scale workloads.

• Collaborate across teams to deliver roadmap milestones.

• Mentor engineers and contribute to engineering standards and review culture.

About you

[Minimum qualifications]

• 6+ years of software engineering experience in backend/data-intensive systems.

• Strong proficiency in Go (required).

• Strong proficiency in Python (required).

• Strong proficiency in SQL (required).

• Hands-on experience with distributed data systems (e.g., Kafka, Spark/Databricks).

• Experience operating services/pipelines in cloud production environments (GCP preferred).

• Solid understanding of reliability practices: observability, on-call, incident response.

• Strong communication and ownership; able to drive ambiguous projects to completion.

[Preferred qualifications]

• Experience with Databricks/Delta Lake/Lakehouse architectures.

• Experience with Kubernetes/GKE and Terraform/IaC.

• Experience with data governance (lineage, access control, PII handling).

• Experience with identity/profile systems (entity resolution, merge logic).

• Experience with FinOps/cost optimization for platform workloads.

• Scala/Java experience for Spark ecosystem optimization is a plus.

[Language]

Fluent in English.

Why join us

• Work on high-impact, business-critical data backend systems.

• Own real production outcomes across scale, quality, and cost.

• Collaborate with strong cross-functional teams in AI + data.

• Grow technical leadership while staying hands-on.

Open to overseas candidates/Visa Support
This position is open to based in Taipei, Taiwan or Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan.

#LI-AK1

The Difference You Will Make:

The CS Team Specialist supports one or more internal CS services. This is a full time position based in Japan, though the role may support multiple regions. The CS Delivery Team Specialist is an operational expert and a specialist in case handling. The Team Specialist enables our Delivery team to function smoothly by supporting in-progress casework and arranging a successful operational environment for our teams, specifically providing operational assistance to Ambassadors, Supervisors, OMs, and Delivery Excellence Managers. Team Specialists have a solid understanding of the operations, are comfortable providing guidance and support in real-time, and function well in a fast paced environment while juggling multiple priorities. They may be assigned to support one or more services. 

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.  

A Typical Day:

The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Enable the successful resolution of core customer-facing work

• Provide consultative guidance for day-to-day case handling and approve losses for your service(s) and region(s).
• Act as Delivery’s first line of escalate support and handle high severity/sensitivity cases, including taking over severe/sensitive case from an Ambassador when required and handling supervisor approvals and call requests
• Manage slack/zoom consultations and act as floor support for team

Set up a well-oiled operational environment

• Ensure the teams’ work is balanced and that inbound volume is handled by managing queues, triaging cases, and assigning ambassadors to work
• Ensure the team is skilled in CCPAM and has the tools they need to do their work; you also act as the first point of contact for troubleshooting IT issues
• Be accountable for maintaining the team schedule, ensuring proper coverage, conducting real time workforce management, liaising with WFP, and supporting the planning of peak seasons
• Think critically and constantly evaluate our operations, proposing changes in tools, workflows, or best practices

Collaborate with cross-functional partners and stakeholders

• Summarize and escalate issues to high level stakeholders when appropriate
• Step in as a consultative escalation point for other Delivery teams handling complex cases
• Maintain a deep knowledge in our policies and operations, and you act as POCs for CS teams to understand how things work in your service(s) within Delivery

Provide recommendations and insights on service performance

• Report out on ambassador, team, and service performance trends to Delivery leadership
• Provide insights & recommendations for how to improve service delivery
• Close the loop with Training for areas where all Ambassadors need improvement

Act as support for Delivery leadership as requested

• Document ways of working, best practices, and the norms for your service(s) 
• Provide insights about staffing vs. volume to the Supervisor or Managers for your service(s)
• Support continuous improvement activities by acting as a SME/POC for projects, launches, or changes
• Sit on a hiring panels and support upskilling and onboarding of new teammates
• Help drive internal Delivery improvement initiatives as assigned by your manager

Your Expertise:

Your background & experience

• A minimum of 3 years of experience working on operations teams, completing support tasks, defining processes and/or collaborating on operational projects
• Experience managing high severity/sensitivity cases and decision-making authority for losses.
• Experience in coordinating operational teams, documenting ways of working and handling IT issues
• Hospitality experience is a plus, comfort with communicating with customers is a must
• Knowledge of google sheets, SQL, and Salesforce is a plus
• Language proficiency in English and Japanese language
• Bachelor’s Degree, or equivalent work experience
• Ability to work in a high-pressure environment interacting with sensitive, confidential, and potentially traumatic imagery, conversations, and other materials
• Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise

• You are a team player and can work seamlessly with peers & colleagues as part of a global team
• Excellent interpersonal and communication skills, both written and spoken, to customers and teammates/partners
• Extremely organized, you are able to multitask and prioritize competing workstreams
• Calm and empathetic with an ability to remain level headed in tough situations
• Ownership mentality with ability to drive work forward even in ambiguous situations
• Ability to understand, report & explain data & performance results 
• Ability to collect feedback & translate ambassadors needs toward process improvements or product feature enhancements
• Detailed understanding of customer service operations and processes
• Quick learner and curious mindset towards other teams & services
• Ability to adapt to new tasks and responsibilities as needed.
• Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. 
• Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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At Databricks, we are passionate about empowering data teams to tackle the world’s most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world’s leading data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.

As a Technical Escalation Manager, you will be responsible for coordinating efforts to resolve critical customer issues, customer-impacting situations, and major incidents. You will work with multiple internal teams (engineering, product management, Customer Success Engineering, and Support) and external partners to effectively resolve these customer-impacting situations.

The impact you will have here:

• Manage support escalation in partnership with engineering, product management, Customer Success Engineering, Support, Customers, and Partners until resolution.
• Achieve customer satisfaction by ensuring incidents or escalations (and related cases)  are well and fully documented with the timely execution of action items.
• Create and execute a data-driven customer recovery plan for every escalation and incident that is addressed.
• Utilize business and technical skills to manage customer escalations, coordinate meetings and deliverables, and analyze trends and patterns for reporting purposes.
• Use data, metrics, and feedback to inform operational and tactical decisions that improve incident and escalation management.
• Coordinate all necessary resources to fast-track and resolve new incidents and escalations from customers with a clear and detailed plan.

What are we looking for?

• A minimum of 8+ years of experience in customer support, escalation, SRE, or incident management is required.
• Excellent contextual interpretation and writing skills, as well as the ability to effectively summarize and communicate to both technical and business audiences.
• Experience with a "Distributed big data Computing" environment,  SQL-based databases, as well as data warehousing and ETL technologies such as Informatica, DataStage, Oracle, Teradata, SQL Server, and MySQL.
• Linux/Unix administration skills, networking, and Hands-on Cloud experience with AWS, Azure, or GCP are required.
• Experience working cross-functionally with support, engineering, product management, and directly with customers; ability to deeply understand product and customer personas.
• BS or Master's, or PhD in Computer Science or Computer Engineering, or related Engineering field. 
• Written and spoken proficiency in both Japanese and English 

Who we are

DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV's mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world's largest brands, publishers and digital ad platforms. DV's technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. 

What you’ll do

DV is looking for a strategic Senior Client Reporting Analyst with proven experience finding stories in data to join our Analytics team. In this role you will work closely with the Marketing, Product, Sales, and Sales Engineering teams to support a blue-chip client roster. DV is uniquely positioned in the industry offering unparalleled exposure to top-tier clients across verticals, industry-wide trends, and working in a fast-paced, product-focused environment.

• Own strategic reporting and analytics deliverables for specific top DV accounts

• Client facing in communication and presentations

• Provide strategic insights for quarterly business reviews, monthly campaign analysis and other sales and client support activities

• Identify data stories that showcase the value of DV services for clients and prospects

• Build & present ROI models supporting our value analyses

• Pull raw data from various sources (database query and/or various UIs) for ad hoc and regular analyses; translate raw data into usable takeaways and actionable insights

• Contribute to knowledge sharing within the company including proactively identifying case studies and trends

• Add value to account relationships and help use data to upsell and increase client stickiness

Who you are

• Bachelor's degree (College coursework in statistics, information technology, computer science, business and/or marketing)

• Minimum 4+ years of experience in an analytical capacity (research, data & analytics, or insights preferred)

• Minimum 2+ years experience in the digital media/marketing or ad tech space

• Curious, self-starter and an analytical mind - not afraid to ask questions

• Client facing experience required (presenting & reporting)

• Excel and PowerPoint pro - you can do VLOOKUP in your sleep, are a pivot whiz, and can't get enough of shortcuts!

• Familiarity with relational databases and database programming languages (i.e., SQL) - big data doesn't scare you

• Ability to communicate effectively within a cross-departmental team - you will be at ease switching from conversations with the marketing team to the data team and speak their respective languages appropriately

• Experience finding interesting, actionable insights within vast data sets to tell a story

• Digital agency or ad tech experience

• Proficiency in both English and Japanese is required as this role needs to present and communicate with clients and stakeholders in Japan who mainly communicate in Japanese.

• Basic knowledge of Salesforce a plus

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV. This role will also be eligible for bonus/commission (as applicable), equity, and benefits. 

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

Ultra Tendency is a global data and AI consultancy with teams across Europe, Asia, and the Americas. As we continue expanding our presence in Japan, we are looking for a Senior Data Engineer – Databricks to join our growing Tokyo team and contribute to the development of scalable data platforms for international clients. 

In this role, you will work closely with engineers, data scientists, and architects to design and implement robust data solutions using modern cloud and data technologies. 

Competitive compensation will be provided in line with the Japanese technology market, based on experience and qualifications. 

YOUR RESPONSIBILITIES 

• Design, implement, and maintain scalable data pipelines using the Databricks Lakehouse Platform using technologies such as Apache Spark and Delta Lake. 
• Develop and optimize batch and streaming data workflows supporting analytics, machine learning, and business intelligence applications. 
• Collaborate with cross-functional teams to translate business and data requirements into reliable, production-ready data solutions. 
• Improve performance and cost efficiency of data processing workloads within the Databricks environment. 
• Support the implementation of best practices for data quality, governance, and security. 
• Contribute to knowledge sharing within the team and support the development of junior engineers. 

YOUR EXPERIENCE 

• Strong experience with Databricks and Apache Spark (PySpark, SQL or Scala). 
• Experience building data platforms on major cloud providers (AWS, Azure, or GCP). 
• Solid understanding of distributed data processing, data modeling, and performance optimization. 
• Experience with CI/CD pipelines and version control tools such as Git. 
• Familiarity with orchestration frameworks such as Airflow or Databricks Workflows. 
• Strong communication skills in English and Japanese for collaboration in an international environment. 
• A collaborative mindset and interest in building reliable, scalable data systems. 

WHAT WE OFFER 

• Competitive salary aligned with Japanese market standards. 
• Hybrid work options, combining office and remote work (candidates must be based in Japan). 
• The opportunity to collaborate with experienced colleagues in an international engineering environment. 
• Exposure to large-scale data and AI projects for global organizations. 
• Professional development opportunities, including certifications and continuous learning resources such as Udemy Business. 
• Regular feedback cycles and structured performance reviews to support your career development. 
• A collaborative culture that values knowledge sharing and long-term professional growth. 
• Team events and opportunities to connect with colleagues globally. 

Interested? 

We would be happy to hear from you. Please apply or reach out if you would like to learn more about the role and our team in Japan. 

So, what’s the role all about?

NiCE Actimize is currently seeking an experienced AML Business Analyst to join our dynamic and growing Professional Services team located in Tokyo, Japan.

How will you make an impact?  

• Perform business analysis to support the deployment of Anti Money Laundering solutions
• Lead/Perform data and quality analysis including data mapping reviews, data validation and remediation, alert validation, and issue impact analysis
• Perform statistical analysis and tune our growing model set
• Evaluate and respond to business and functional requirement requests
• Prepare use cases, test cases and test data
• Perform data analysis     
• Provide advice and business consultancy on solution design options, impacts of modifications on the existing system, and how to establish and operate related aspects of their business
• Ensure a smooth transition from the sales process to the project
• Ensure all client business objectives are met as identified through the sales process and planned for through the implementation of the solution.
• Provide advice and business consultancy to prospects and customers to gather requirements for product enhancements

Have you got what it takes? 

• 8–10+ years of experience as a subject matter expert in a product‑based organization, with hands‑on Financial Services experience (banking, brokerage, or insurance) — a must.
• Experience as an SME in financial crime, compliance, and AML solutions for BFSI clients is a strong advantage
• External Consulting or Professional Services experience at a vendor – A PLUS
• Fluent in English and Japanese written and verbal communication.
• Good knowledge and hands‑on experience using BA‑level SQL skills to efficiently retrieve and analyze data for reporting and insights
• Business operations and risk analysis experience
• Customer-facing experience
• Strong written and verbal communication skills
• Experience writing detailed specifications
• Team-oriented and yet able to work independently
• Able to thrive in a fast-paced environment and learn quickly
• Ability to travel 20% of the time
• CAMS certification is preferred.

FEQ127R214

As a Partner Solutions Architect you will work with Databricks' Consulting and System Integrator (C&SI) partners, teammates, and with the technical and sales team members who work directly with our customers. You will develop 'technical champions' within our top C&SI Partners, providing enablement on technical matters related to the Databricks product. Working with our partners, you will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Data Intelligence Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark™, MLflow, and Delta Lake; and major public cloud infrastructure and services. the product. You will use this expertise to become a trusted advisor to C&SI partners. You will report to the Senior Director, APJ PS.

The impact you will have:

• Provide partners with the level of enablement they need to assist their clients in evaluating and adopting Databricks including hands-on Apache Spark™ programming and integration with the wider cloud ecosystem
• Engage with the partner technical community by leading workshops, seminars, and meet-ups
• You will be a Big Data Analytics expert on aspects of architecture and design and will share this with our partner network
• Show expertise by producing creative technical solutions and blog post

What we look for:

• 5+ years of pre-sales or post-sales experience working with external clients or partners across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either data engineering or data science
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience developing architectures within a public cloud (AWS, Azure, or GCP)
• Coding experience in SQL, Python, Scala, or Java
• Expertise in at least one of the following:
• Data Engineering technologies (Ex: Apache Spark™, Hadoop, Kafka)
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
• Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, HPO)
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Written and verbal level fluency in Japanese and English

Benefits

• Benefits allowance
• Equity awards
• Enhanced Parental Leaves
• Fitness reimbursement
• Annual career development fund
• Home office & work headphones reimbursement
• Business travel accident insurance
• Mental wellness resources
• Employee referral bonus

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Databricksは、お客様がAIプラットフォームを活用して、世界で最も難しいなデータに関する課題を解決できるよう支援することをミッションとしています。デリバリーソリューションアーキテクト（DSA）は、この重要なミッションにおいて、セールスおよびフィールド・エンジニアリングチームと協力し、お客様のDatabricksプラットフォームの導入と利用拡大を加速させる重要な役割を担います。DSAとして、お客様がすでに導入を決定したDatabricksのワークロードについて、お客様がプラットフォームから最大限の価値と投資対効果を得られるよう、技術的な指導とサポートを提供し、お客様の成功を確実にします。特に、複雑な課題を抱えるお客様に対して、より重点的かつ技術的な責任を持って支援を行います。
このポジションは、技術とビジネスの両面を兼ね備えたハイブリッドな役割です。担当するお客様とユースケースにおいて、成長を推進します。ビジネス面では、お客様の意思決定者と関係を構築し、他の専門チームと連携しながら、Databricksが実行できる計画や戦略を策定・推進します。技術面ではDatabricksの全製品における、お客様導入後の技術的なリーダーとなります。組織内のあらゆるレベルの人々と、技術的な専門知識を活かしてコミュニケーションをとる能力が求められます。本ポジションは、日本のフィールド・エンジニアリング・ディレクター/Technical GM の直属となります。

あなたがもたらす影響 : 

• ソリューション・アーキテクトと連携し、重要顧客におけるユースケースの全体的な需要計画を把握します。
• Databricksの主要なユースケースにおいて、Technical Win後のアカウント戦略と実行計画を主導します。
• 複数の営業チームや社内関係者と連携し、特定のユースケースや顧客に対する技術的な責任者となります。お客様がDatabricksの導入を決定したワークロードについて、不確実性を取り除き、オンボーディング、有効化、成功、本稼働、そして健全な利用を推進します。
• お客様が合意したユースケースの本番稼働や運用に関する技術的な問題や質問に対し、最初の窓口として対応します。特に、大規模で複雑な組織においては、複数のユースケースを担当することが多くあります。
• 社内の専門家（共有サービス、ユーザー教育、オンボーディング／技術サービス、サポートなど）と連携し、自身の業務範囲や専門知識を超えるタスクを適切に割り振ります。必要に応じて、より専門的な技術エキスパートにもエスカレーションを行います。
• 主要なユースケースを本番環境へ迅速に移行させるための視点を構築し、プロフェッショナルサービスと連携して提案書の作成を進めます。
• Databricksの製品・エンジニアリングチームと連携し、新製品のイノベーション、プライベートプレビュー、アップグレードのニーズに対応します。
• 以下のワークストリームをカバーするため、顧客に接するすべての技術職およびチームの活動を網羅する実行計画を策定します。
• 本番環境へ移行する主要なユースケース
• 有効化／ユーザー成長計画
• 製品導入（Databricksのレイクハウス・ビジョンを導入するための戦略と活動）
• 現在の投資に対するオーガニックなニーズ（例：クラウドコスト管理、チューニング＆最適化）
• エグゼクティブおよび運用ガバナンス
• 利用状況や顧客の状態に関するKPIレポート（投資状況、重要なリスク、製品導入、ユースケースの進捗状況など）を、Technical GMに定期的に報告します。

必要な条件/経験:

• データおよびAI領域における技術的なプロジェクト/プログラムのデリバリーに責任を持ち、顧客との技術的な議論や設計の選択に貢献した8年以上の経験。
• Python、SQL、またはScalaでのプログラミング経験。
• 顧客と直接対面するプリセールス、技術アーキテクト、カスタマーサクセス、またはコンサルティングの経験。
• 分散データシステムに関連するソリューション・アーキテクチャの理解。
• 特定のプロジェクト成果物に対し、ビジネス価値と成果を結びつける方法の理解。
• アカウント、ステークホルダー、リソース管理の責任を含む技術的なプログラムまたはプロジェクト管理の経験。
• 顧客企業のシニア・エグゼクティブとの間で、複雑かつ重要なエスカレーションを解決した経験。
• 自由形式のディスカバリー・ワークショップの実施、戦略的ロードマップの作成、ビジネス分析、複雑なプログラム/プロジェクトのデリバリー管理の経験。
• 目標（Quota、Goalsなど）に対する達成実績。

Databricksについて

DatabricksはデータとAIの企業であり、全世界で10,000以上の組織が、Comcast、Condé Nast、Grammarly、Fortune 500の50%以上を含む、Databricks Data Intelligence Platformを利用してデータ、分析、AIを統合し民主化しています。Databricksはサンフランシスコに本社を置き、世界中にオフィスを展開しており、Lakehouse、Apache Spark™、Delta Lake、MLflowのオリジナルクリエイターによって設立されました。詳細については、X、LinkedIn、FacebookでDatabricksをフォローしてください。

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At Databricks we are on a mission to empower our customers to solve the world's toughest data problems by utilising the Intelligence platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. As a DSA, you will help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on invesment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a Field Engineering Director in Japan

The impact you will have:

• You will engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritised customers.
• Lead the Post-Technical Win technical account strategy and execution plan for the majority of Databricks Use Cases within our most strategic accounts.
• Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks. 
• You will be the first contact for any technical issues or questions related to production/go live status of agreed upon Use Cases within an account, oftentimes services multiple use cases within the largest and most complex organizations. 
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise. 
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services resources on the delivery of PS Engagement proposals.
• Navigate Databricks Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs. 
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment Eg. Cloud Cost control, Tuning & Optimization
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM.

What we look for:

• 8+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with our customers.
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• A understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets

Req: CSQ127R172
Location: Tokyo, Japan

As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions.

The Impact You Will Have

• Troubleshoot and resolve complex customer issues related to Databricks platform
• Provide best practices support for custom-built solutions developed by Databricks customers
• Deliver suggestions for improving performance in customer-specific environments
• Assist with issues around third-party integrations with Databricks environment
• Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
• Participate in the creation and maintenance of company documentation and knowledge articles
• Be a true proponent of customer advocacy
• Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
• Participate in weekend and weekday on call rotation

What We Look For

• 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired .
• Strong experience with SQL-based database is required.
• Linux/Unix administration skills.
• Hands-on experience with AWS, Azure or GCP.
• Experience with "Distributed Big Data Computing" environment.
• Technical degree or the equivalent experience.
• Written and spoken proficiency in both Japanese and English 

CSQ227R244

As a Resident Solutions Architect (RSA) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the Director, Professional Services.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include building reference architectures, how-to's and production grade MVPs
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement strategic customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues

What we look for:

• Experience with Big Data Technologies or Data science in a customer-facing post-sales, technical architecture or consulting role.
• Comfortable writing code in SQL, with proficiency in either Python or Scala.
• Working knowledge of at least one major cloud ecosystem (AWS, Azure, or GCP).
• Experience with developer operations and continuous integration/delivery for production deployments.
• Experience with technical project delivery - managing scope and timelines, preferably in data platform project
• Ability to communicate and collaborate in Japanese and English fluently to deliver domestic and overseas projects.

P-1529

At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. 

As a Backline Technical Solutions Engineer, you will help our customers succeed with the Databricks Platform by resolving critical technical customer escalations and working closely with the frontline support team. You will be the technical bridge between support and engineering and the first line of defence for engineering. You will ensure that all issues are vetted by you before they reach the engineering team. You will report to the Backline Engineering Team Manager.

The impact you will have:

• Troubleshoot and resolve complex customer issues related to the Databricks Platform by analysing the core component metrics and logs.
• Provide suggestions and best-practice guidance to improve performance in customer-specific environments and to provide product improvement feedback.
• Help the support team with detailed troubleshooting guides and runbooks.
• Contribute to automation and tooling initiatives to streamline daily troubleshooting.
• Partner with the engineering team and spread awareness of upcoming features and releases.
• Identify and contribute supportability features back into the product.
• Demonstrate ownership and coordinate with engineering and escalation teams to resolve customer issues and requests.
• Participate in weekend and weekday on-call rotation.

What we look for:

• • 7+ years of industry experience
  • Experience with supporting Java, Scala or Python-based applications.
  • Expert in scripting using Python or Shell.
  • Comfortable with black box troubleshooting.
  • Experience in troubleshooting issues related to the "Distributed Big Data Computing" environment.
  • Experience with SQL-based database systems.
  • Experience in Linux and network troubleshooting is required.
  • Experience with AWS, Azure or GCP related services.
  • A bachelor's degree in Computer Science or a related field is required

About the Position

Energy Exemplar is seeking a motivated and detail-oriented Analyst – Solution Modeling Services to join our growing Professional Services team. This role is ideal for someone early in their career who is eager to work directly with energy market participants and gain hands-on experience with power systems modeling and analysis using industry-leading tools such as PLEXOS, Aurora, and Adapt2.

In this role, you will support the delivery of modeling solutions for clients across Japan, including utilities, system operators, independent power producers, and energy traders. You will collaborate with internal teams and clients to configure models, run simulations, interpret results, and help solve real-world energy challenges related to generation planning, market participation, and system operations.

• Support the configuration, testing, and delivery of energy market models using PLEXOS and related tools.
• Position Energy Market Analyst Solution Modeling Services (Pro Services)
• Assist in building and validating datasets for production cost modeling, capacity expansion, and market forecasting studies.
• Perform scenario analysis and interpret model results to support business decisions for clients.
• Collaborate with senior team members to understand client needs and tailor model configurations accordingly.
• Contribute to documentation, training materials, and reusable modeling templates.
• Conduct research into ISO/RTO market rules, fuel pricing, renewable integration, and other market factors.
• Work on client-facing modeling projects across OCCTO and other ISOs.
• Develop basic scripts (e.g., in Python or SQL) to automate data preprocessing, scenario generation, or reporting tasks.
• Collaborate with clients and internal stakeholders to gather business requirements and translate them into functional solution models.
• Assist in the creation and configuration of solution prototypes, models, and documentation to support client implementations.
• Analyze complex data sets to identify patterns, trends, and insights that inform solution design and optimization.
• Support pre-sales and implementation activities by providing input on technical feasibility, scope estimation, and best practices.
• Work cross-functionally with Engineering, Product, and Customer Success teams to ensure solutions align with technical capabilities and customer expectations.
• Continuously seek opportunities to improve solution modeling processes, automation, and scalability.

Candidate Requirements & Qualifications

• Bachelor’s degree in Engineering, Energy Systems, Economics, Operations Research, Applied Mathematics or a related technical field.
• 1–3 years of experience in energy modeling, grid planning, or energy consulting (internships included).
• Achieved N1-level proficiency on the Japanese-Language Proficiency Test (advanced/near-native Japanese)
• Familiarity with power markets, ISO/RTO operations, or utility planning processes.
• Exposure to tools such as PLEXOS, Aurora, PSSE, PROMOD, or similar modeling platforms a plus.
• Experience with mathematical optimization solvers such as Gurobi, GAMS, or CPLEX is a plus.
• Prior experience or knowledge in power grid operations or fuel procurement/supply-side management is a plus.
• Basic experience with Python or SQL for data analysis or automation.
• Strong analytical and problem-solving skills with attention to detail.
• Effective written and verbal communication skills, especially in presenting technical findings.
• Eagerness to learn, collaborate, and grow in a fast-paced professional services environment.

About the role

As a Business Development Representative at Anthropic, you'll drive the adoption of safe, frontier AI by optimizing our lead management processes and identifying new market opportunities. In this pivotal role, you'll enable our sales team to focus on high-value, revenue-generating activities by leveraging your analytical skills, project management expertise, and strategic thinking. Your role is critical in streamlining our sales pipeline and uncovering untapped potential in the AI market.

Responsibilities:

• Maintain full ownership of pipeline generating activities in your sales territory

• Collaborate with sales teams to understand their needs and optimize lead handoff processes

• Manage and prioritize a high volume of inbound leads

• Conduct initial qualifications for high-potential leads

• Outbound against strategic prospects to generate high-intent opportunities with Startup and Enterprise teams

• Support the development and execution of strategic outbound initiatives

• Provide data-driven insights to inform sales strategies and resource allocation

• Continuously refine processes to improve efficiency and effectiveness

You may be a good fit if you have:

• 2-3+ years of experience in a fast-growing startup, preferably in lead management and project management roles or 2-3+ years of experience in a field like finance & investment banking, consulting or software engineering

• Strong analytical skills with the ability to translate data into actionable insights

• Experience with Salesforce, HubSpot, and SQL (preferred)

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced, dynamic environment

• Passion for AI/ML and understanding of API-first or consumption-based business models

• Fluent in Japanese and English 

Highlights

• Ability to speak English and Japanese is a required
• No relocation and visa support

The Community You Will Join:

The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.

The Difference You Will Make:

In this role, you will build, manage, and grow strategic relationships with technical partners (like software providers or integrators) to drive mutual business growth, focusing on seamless API/system integrations, revenue generation, and aligning technical capabilities with supply strategy. This role requires strong relationship-building, technical acumen (especially for APIs/integrations), strategic thinking, and data analysis to identify opportunities, resolve complex issues, and ensure partners effectively leverage the company's platform.

A Typical Day: 

• Drive measurable business impact by managing stakeholders to achieve sales goals, including creating joint go-to-market (GTM) strategies, and expanding partner-driven revenue. 
• Act as a subject matter expert for connectivity, providing technical support, troubleshooting API integrations, and ensuring technical alignment between partners and internal systems
• Develop a deep understanding of technical integrations across Property Management Systems, Channel Managers, and Central Reservation Systems to provide targeted client support
• Use data to identify strategic opportunities and drive sales growth
• Cross-Functional Collaboration: Work with Product, Engineering, Enterprise Accounts  and Field Operations teams to align partner initiatives
• Educate clients on product updates and share partner feedback with internal stakeholders
• Implement and oversee effective troubleshooting processes, escalating as needed
  Identify patterns in data and feedback to improve services and products
• Support your team to define and execute the global connectivity roadmap and standards for the Hotels supply team
• Contribute to the development of technical communication materials such as policies, procedures, and presentations.
  
  

Your Expertise:

• 10+ years of experience in a Connectivity or Technical Partner Manager role
• 5+ years experience in a direct partner facing commercial account management role focused on strategic, complex, and high-value technical partnerships
• Strong understanding of hospitality/travel software
• Proficiency in SQL, Sumo Logic, and Excel
• Solid technical troubleshooting skills
• Excellent communication and presentation abilities, with confidence in engaging stakeholders up to the C-level with prospective and existing partners across multiple channels including in person presentation skills. 
• Effective time management and ability to prioritize in a fast-paced environment
• Strong quantitative skills with a proven ability to leverage data in decision-making
• Adaptability to shifting priorities, projects, and deadlines
• Passion for Airbnb, travel, and the sharing economy—being an Airbnb host is a plus
• Ability to speak Japanese is a required

Highlights

• Ability to speak English and Japanese is a required
• No relocation and visa support

The Community You Will Join:

The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.

The Difference You Will Make:

In this role, you will build, manage, and grow strategic relationships with technical partners (like software providers or integrators) to drive mutual business growth, focusing on seamless API/system integrations, revenue generation, and aligning technical capabilities with supply strategy. This role requires strong relationship-building, technical acumen (especially for APIs/integrations), strategic thinking, and data analysis to identify opportunities, resolve complex issues, and ensure partners effectively leverage the company's platform.

A Typical Day: 

• Drive measurable business impact by managing stakeholders to achieve sales goals, including creating joint go-to-market (GTM) strategies, and expanding partner-driven revenue. 
• Act as a subject matter expert for connectivity, providing technical support, troubleshooting API integrations, and ensuring technical alignment between partners and internal systems
• Develop a deep understanding of technical integrations across Property Management Systems, Channel Managers, and Central Reservation Systems to provide targeted client support
• Use data to identify strategic opportunities and drive sales growth
• Cross-Functional Collaboration: Work with Product, Engineering, Enterprise Accounts  and Field Operations teams to align partner initiatives
• Educate clients on product updates and share partner feedback with internal stakeholders
• Implement and oversee effective troubleshooting processes, escalating as needed
  Identify patterns in data and feedback to improve services and products
• Support your team to define and execute the global connectivity roadmap and standards for the Hotels supply team
• Contribute to the development of technical communication materials such as policies, procedures, and presentations.
  
  

Your Expertise:

• 10+ years of experience in a Connectivity or Technical Partner Manager role
• 5+ years experience in a direct partner facing commercial account management role focused on strategic, complex, and high-value technical partnerships
• Strong understanding of hospitality/travel software
• Proficiency in SQL, Sumo Logic, and Excel
• Solid technical troubleshooting skills
• Excellent communication and presentation abilities, with confidence in engaging stakeholders up to the C-level with prospective and existing partners across multiple channels including in person presentation skills. 
• Effective time management and ability to prioritize in a fast-paced environment
• Strong quantitative skills with a proven ability to leverage data in decision-making
• Adaptability to shifting priorities, projects, and deadlines
• Passion for Airbnb, travel, and the sharing economy—being an Airbnb host is a plus
• Ability to speak Japanese is a required

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

Appier's Playable Ads team (https://www.appier.com/en/blog/what-is-playable-ads)  builds AI-powered playable and video ad experiences that drive dramatically higher engagement and conversion for the world's leading apps and games. We're looking for a Senior Backend Developer with deep expertise in distributed systems and modern backend architecture to design and build the scalable, high-performance services behind these experiences — from creative generation pipelines to the infrastructure that brings our ML models to production. You'll work across microservices, messaging systems, data persistence layers, and system performance optimization, while partnering with ML scientists on MLOps workflows to continuously ship and serve new model versions to end users. You'll also collaborate closely with frontend engineers and product managers to deliver seamless, cross-functional outcomes.

If you're passionate about building backend systems that operate at scale, thrive in cross-functional teams, and want your code to directly power AI-driven ad experiences reaching millions of users, we'd love to talk.

What You'll Work On

• Architect and develop robust, scalable backend services and APIs using ASP.NET Core, owning sizable projects from system design through production operation.
• Design efficient database schemas and optimize data access logic across SQL and NoSQL data stores.
• Implement message-driven communication with high reliability and fault tolerance.
• Partner with ML scientists to build and maintain MLOps pipelines — including model versioning, deployment, serving, and monitoring — ensuring new models are reliably delivered to production.
• Lead system designs, drive technical roadmap decisions, and provide guidance to team members.
• Proactively identify performance bottlenecks, profile critical components, and implement scalable solutions.
• Own and continuously improve system observability, incident management, CI/CD pipelines, and deployment workflows.
• Explore and integrate AI-assisted development tools and emerging technologies to boost team productivity.
• Participate in on-call rotation to ensure product reliability and scalability.

What We're Looking For 

[Minimum qualifications]

• Proficiency in C# and ASP.NET Core, or experience with other object-oriented languages (e.g., Java, Go) with willingness to cross-train in the .NET stack.
• Proven experience in distributed systems, microservice architectures, and designing scalable backend systems.
• Strong expertise in PostgreSQL, MongoDB, or equivalent SQL/NoSQL databases, with hands-on experience in ORM frameworks such as Entity Framework Core.
• Advanced knowledge of message broker systems such as RabbitMQ, Kafka, or NATS.
• In-depth understanding of IO-bound operations, threading, parallelism, and asynchronous programming.
• Practical experience with Docker, container-based deployment workflows, and cloud platforms (AWS, GCP, or Azure).
• Hands-on experience with CI/CD pipelines, observability tooling, and production operational practices.
• Demonstrated ability to write clean, well-documented code and solve complex problems analytically.
• Clear communicator who can explain technical decisions to both technical and non-technical stakeholders and enjoys working in a fast-paced, collaborative environment.
• Proficient in using LLM-powered development tools (e.g., GitHub Copilot, Cursor, ChatGPT) to accelerate productivity.

[Preferred qualifications]

• BS/MS degree in Computer Science or a related field.
• Experience with MLOps practices such as model serving infrastructure, A/B testing frameworks, or ML pipeline orchestration tools.
• Leadership experience such as mentoring junior engineers, leading code reviews, or facilitating agile processes.
• Experience with performance profiling and debugging tools, high-performance network services, or FFI integrations for performance-critical components.
• Solution-oriented mindset with a focus on system sustainability, and willingness to explore emerging technologies into backend systems.

[Language]

Fluent in English, Japanese language proficiency is not required.

Open to overseas candidates/Visa Support
This position can be based in Tokyo, Japan or Taipei, Taiwan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth relocation transition to Japan.

#LI-AK1