The Team:

The Account Executive, focusing on client expansion and account growth, is an integral part of our UK enterprise sales team. This role focuses on expanding growth within existing enterprise accounts, strengthening market presence and engagement. Our Account Executive leverages top-tier products, implements effective sales strategies, and collaborates with various departments, including Value Engineers and Business Development Representatives.

The Role:

The primary focus is on expanding our presence within existing accounts and capitalizing on untapped opportunities. As an Account Executive specializing in client expansion, the role is dedicated to building relationships, identifying new revenue streams within current clients, and contributing significantly to our strategic objectives of market growth and increased share within established accounts.

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs.
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big 4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities 
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• Track record of selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Effective and articulate communication skills, with proficiency in English.

Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here

The Team:

Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

The Role:

As a Senior Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights using SQL and creating complex data models to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Supply Chain Management. You always leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Process Automation, Task Mining and Machine Learning. 

The work you’ll do:

• Lead and drive the implementation process while delivering exceptionally high levels of service to ensure the optimal solution for our customers with our Celonis technology 
• Transform the customer’s data using SQL to create the data model for your process analysis
• Design and implement innovative analyses and execution apps and enrich them with Machine Learning algorithms or Task Mining to make the customer’s processes transparent and automated 
• Analyze the data to identify process inefficiencies and understand the root causes to jointly suggest approaches to overcome them
• Quantify the business and financial potential and present the most relevant KPIs to the management 
• Translate business requirements into technical specifications
• Conduct value creation workshops and align measures to improve process inefficiencies 
• Set the foundation of the path to value to make the long-term customer success journey happen

The qualifications you need:

• Preferred location is Washington, DC
• 5+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area 
• Must have relevant experience in Public Sector vertical
• Requires Active Security Clearance (that will remain active for at least 18+ months upon hire)
• Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
• Strong communication skills in English and enjoy interacting with various customers to understand and interpret business processes
• You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward 
• Excellent analytical skills, well organized and known for being a quick learner
• Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program

Visa sponsorship is not offered for this role.

The Team:

Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

The Role:

As a Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights using SQL and creating complex data models to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Supply Chain Management. You always leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Process Automation, Task Mining and Machine Learning. 

The work you’ll do:

• Lead and drive the implementation process while delivering exceptionally high levels of service to ensure the optimal solution for our customers with our Celonis technology 
• Transform the customer’s data using SQL to create the data model for your process analysis
• Design and implement innovative analyses and execution apps and enrich them with Machine Learning algorithms or Task Mining to make the customer’s processes transparent and automated 
• Analyze the data to identify process inefficiencies and understand the root causes to jointly suggest approaches to overcome them
• Quantify the business and financial potential and present the most relevant KPIs to the management 
• Translate business requirements into technical specifications
• Conduct value creation workshops and align measures to improve process inefficiencies 
• Set the foundation of the path to value to make the long-term customer success journey happen

The qualifications you need:

• Must be located in Washington DC, New York City or Raleigh.
• 7+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area 
• Must have relevant experience in Public Sector vertical
• Requires Active Security Clearance (that will remain active for at least 18+ months upon hire)
• Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
• Strong communication skills in English and enjoy interacting with various customers to understand and interpret business processes
• You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward 
• Excellent analytical skills, well organized and known for being a quick learner
• Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program

Visa sponsorship is not offered for this role

Role Description

• As a Senior Value Engineering Consultant specializing in the Energy Sector, you are pushing the envelope in solving business-critical problems for our strategic customers across utilities, oil & gas, and renewable energy. You will be working with our most strategic energy clients, understanding their unique objectives—from grid modernization and asset lifecycle management to navigating the energy transition—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI, and Databricks.
  
  With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands our customers’ complex business realities (bridging IT and OT systems) and enables them to industrialize AI, unlocking real ROI on deployments at scale. You will prototype these solutions, demonstrate their value to Energy Executives, and ensure successful implementation, adoption, and value realization in order to increase the footprint of Celonis across the global energy landscape.

Key Responsibilities:

• AI Discovery & Solutioning: Understand energy customers' AI strategy and sector-specific challenges (e.g., predictive maintenance, outage management, supply chain resilience, or regulatory compliance). As a Celonis product and energy domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle.

• Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the pre-sales cycle, and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds are successfully reached.

• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude, and don’t shy away from complex operational problems. Leverage cutting-edge AI technologies to rapidly build creative prototypes in customer hackathons, solving critical pain points specific to power generation, transmission, and O&G operations.

• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale, enabling a fundamental shift from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform (e.g., intelligent field service routing or autonomous procurement).

• Proof Projects: End-to-end execution of business-critical Proof-of-Value projects. This includes architecting and delivering secure, scalable LLM/agent systems with RAG, tools, and guardrails, while seamlessly integrating with enterprise data, identity protocols, and stringent energy compliance frameworks.

• Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for the Energy vertical, scaling knowledge across the organization regarding utilities, upstream/downstream oil & gas, and renewable energy processes.

Requirements:

• 5+ years of experience leading technical pre-sales and post-sales engagements specifically within the Energy sector (Utilities, Oil & Gas, and/or Renewables). This includes defining AI roadmaps, building compelling ROI/TCO business cases, and guiding technical implementations through to value realization.

• Deep understanding of business processes native to the Energy sector (such as Asset Management, Field Services, Supply Chain, Capital Projects, or Trading) with the ability to translate high-level business needs into specific, impactful AI use cases.

• Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., automated processing of engineering documents, regulatory filings, or intelligent diagnostic chatbots).

• Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies relevant to handling large-scale industrial data.

• Strong presentation skills to both internal and external stakeholders (including C-level executives and operational leaders), whether leading technical whiteboarding sessions or formal readouts and demos.

• Bachelor’s Degree required; Master's Degree in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails suited for highly regulated industries.

• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.

• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex) and familiarity with IT/OT convergence and industrial IoT data structures.

Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here

Role Description

As a Senior Value Engineer specializing in the Public Sector, you are pushing the envelope in solving critical operational challenges for State and Local Government agencies. You will be working with our most strategic public sector clients, understanding their unique objectives—from enhancing citizen services and modernizing legacy systems to optimizing grant management and regulatory compliance—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners, such as Microsoft, OpenAI, and Databricks.

With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the complex realities of government operations (breaking down agency silos) and enables agencies to industrialize AI. This unlocks real ROI on AI deployments, maximizing taxpayer value at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to government CIOs and Agency Directors, and ensure successful implementation, adoption, and value realization to increase the footprint of Celonis across state and local governments.

Key Responsibilities:

• AI Discovery & Solutioning: Understand public sector AI strategies and specific agency challenges (e.g., benefits administration backlogs, procurement bottlenecks, public safety resource allocation, or permitting delays). As a Celonis product and government domain expert, find the best problem-solution fit and translate agency requirements into innovative solutions that deliver measurable public impact.

• Pre- and Post-Sales Execution: Actively drive the full customer lifecycle within the public sector. Lead technical discovery and capability demonstrations during the complex government pre-sales and procurement (RFP) cycles, and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds are successfully met.

• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude, and don’t shy away from complex legacy processes. Leverage cutting-edge AI technologies to rapidly build creative prototypes in agency hackathons, solving critical pain points to improve constituent experiences.

• Agentic Process Transformation: Support our government customers in achieving real value out of AI deployments at scale, enabling a fundamental shift from traditional, rigid, paper-heavy workflows to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform (e.g., intelligent case triaging or automated compliance checks).

• Proof Projects: End-to-end execution of critical Proof-of-Value projects. This includes architecting and delivering secure, scalable LLM/agent systems with RAG, tools, and guardrails, while seamlessly integrating with government enterprise data, identity protocols, and stringent compliance/security frameworks (e.g., StateRAMP, HIPAA, CJIS).

• Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for the State & Local Government vertical, scaling knowledge across the organization regarding agency processes and public sector nuances.

Requirements:

• 5+ years of experience leading technical pre-sales and post-sales engagements specifically within the Public Sector (State & Local Government). This includes navigating government procurement cycles, building compelling ROI business cases for public funds, and guiding technical implementations through to constituent value realization.

• Deep understanding of business processes native to state and local governments (such as Health & Human Services, Procurement, Finance, DMV operations, or Public Safety) with the ability to translate high-level policy or agency needs into specific, impactful AI use cases.

• Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., intelligent constituent-facing chatbots, automated processing of policy documents, or grant application analysis).

• Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.

• Strong presentation skills to both internal and external stakeholders (including elected officials, agency directors, and IT leadership), whether leading technical whiteboarding sessions or formal readouts and demos.

• Bachelor’s Degree required; Master's Degree in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails suited for highly scrutinized public sector environments.

• Experience in deploying and monitoring models at scale within government-compliant cloud environments (e.g., AWS GovCloud, Azure Government).

• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.

Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here

The Role:

Visa sponsorship is not offered for this role.

Learn More about Value Engineering at Celonis Here

Role Description

• As an Senior Value Engineer specializing in CPG and Fleet Logistics, you are pushing the envelope in solving business-critical problems for some of the world's most recognized consumer brands and global mobility networks. You will be working intimately with our most strategic enterprise clients, understanding their uniquely complex objectives—spanning from high-velocity beverage manufacturing and Direct Store Delivery (DSD) optimization to massive-scale fleet lifecycle management and dynamic asset routing. You will build Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners (e.g., Microsoft, OpenAI, Databricks).

  With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the intricate realities of our customers' massive supply chains, vehicle fleets, and distribution networks. This enables them to industrialize AI, unlocking real ROI on deployments at scale—ensuring products are always on the shelf and vehicles are always ready for the customer. There is no AI without PI. You will prototype these solutions, demonstrate their value to global Chief Supply Chain Officers (CSCOs) and Fleet Operations Executives, and ensure successful implementation, adoption, and value realization to solidify and expand the footprint of Celonis across these premier global networks.

Key Responsibilities:

• AI Discovery & Solutioning: Understand the clients' overarching AI strategies and the distinct supply chain challenges inherent to high-volume CPG and fleet mobility (e.g., predictive demand forecasting, route optimization, fleet predictive maintenance, dynamic asset allocation, and mitigating raw material volatility). As a Celonis product and logistics domain expert, translate these complex, physical-world challenges into innovative AI solutions that drive measurable impact.

• Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the expansion/pre-sales cycle within various manufacturing, distribution, and fleet management business units. Remain deeply involved post-sale to guide implementation, ensuring agreed value, efficiency, and adoption thresholds are successfully reached.

• Hackathons & Prototyping: Think out of the box with a "can-do" attitude, tackling heavily siloed legacy logistics and telematics networks. Leverage cutting-edge AI technologies to rapidly build creative prototypes in client hackathons, solving critical pain points across inventory allocation, fleet routing, and DSD execution.

• Agentic Process Transformation: Support these enterprise clients in achieving tangible ROI from AI at scale. Enable a fundamental shift from traditional, rule-based automation to autonomous AI agents empowered by the Celonis Process Intelligence Platform (e.g., autonomous fleet rebalancing, intelligent shipment exception handling, or automated trade promotion deductions).

• Proof Projects: End-to-end execution of business-critical Proof-of-Value projects. Architect and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails, ensuring seamless integration with complex enterprise ERPs (e.g., SAP), Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and massive IoT/telematics data streams.

• Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for CPG and Mobility Supply Chains, scaling knowledge across the organization regarding the nuances of fast-moving consumer goods and asset-heavy fleet operations.

Requirements:

• 5+ years of experience leading technical pre-sales and post-sales engagements specifically within highly complex Supply Chain, CPG/Beverage, or Fleet Logistics environments. This includes defining AI roadmaps, building compelling ROI/TCO business cases for large-scale distribution networks, and guiding technical implementations through to value realization.

• Deep understanding of supply chain business processes native to high-volume manufacturing and mobility (such as Direct Store Delivery (DSD), Order-to-Cash, Procure-to-Pay, Fleet Lifecycle Management, or Sales & Operations Planning) with the ability to translate high-level operational needs into specific AI use cases.

• Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., intelligent dispatch assistants, or automated extraction of data from complex vendor contracts and logistics documentation).

• Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies for handling massive, high-velocity transactional and IoT datasets.

• Strong presentation skills to both internal and external stakeholders (including supply chain executives, logistics directors, and enterprise IT leaders), whether leading technical whiteboarding sessions or formal readouts and demos.

• Bachelor’s Degree required; Master's Degree in computer science, supply chain management, logistics, engineering, mathematics, or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations suited for enterprise-grade supply chain environments.

• Familiarity with CPG and fleet-specific systems (e.g., SAP APO/IBP, Blue Yonder, Manhattan, or major telematics/fleet tracking platforms).

• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.

• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex).

Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here

Role Description

• As an Applied AI Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

Requirements:

• 7+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Role:

The Client Value Partner (Energy) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Energy industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Energy industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus + equity + benefits. 

The Role:

The Client Value Partner (Public Sector) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Public Sector. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Public Sector
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus + equity + benefits. 

The Role:

The Client Value Partner (Pharmaceuticals) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Pharmaceuticals industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Pharmaceuticals industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus + equity + benefits. 

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the CPG industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the CPG industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. 

The Team:
The Enterprise Account Executive, focusing on account growth, is an integral part of our Benelux enterprise sales team. This role focuses on new logo growth within the CPG industry, strengthening market presence and engagement. Our Account Executive leverages top-tier products, implements effective sales strategies, and collaborates with various departments, including Value Engineers and Business Development Representatives.

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs.
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big 4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities 
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• Track record of selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Effective and articulate communication skills, with proficiency in English.

The Team:

As an Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As an Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 4+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.
• Healthcare & LifeSciences experience is a big plus for this role

The Role:

• As an Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Solution Engineer stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Solution Engineers specialize in domains (e.g. supply chain) and industries

The qualifications you need:

• 3-5 years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

As a Lead Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As a Lead Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 9+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.

The Role:

We are looking for a Client Value Partner, CPG—a seasoned industry executive who can bridge the gap between global supply chain strategy and operational excellence. You will act as the primary accountable lead for one of our most strategic global accounts, translating C-level vision into clear, realized value.

As a Partner, you are a "go-to" strategic advisor within our CPG & Retail go-to-market organization. You will move beyond standard customer success to link Celonis capabilities to key outcomes specific to high-volume distribution, logistics, and asset-intensive operations.

You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our top-tier customers. You are our customers’ trusted advisor, helping them mobilize resources, achieve their strategic goals, and realize significant value using the Celonis Process Intelligence Platform.

In collaboration with our partners, Product, and Engineering teams, you will drive measurable business impact across complex global networks. You will blend deep industry expertise with a proven strategy consulting skill set to spearhead data-driven transformation at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

• Translate Strategy to Operations: Analyze the client's strategic goals (e.g., Network Optimization, Sustainability/ESG, Working Capital Release) and map them to a long-term vision utilizing the Celonis platform.
• Target High-Impact Areas: Architect the "CSCO" or "COO" agenda—moving beyond isolated use cases to optimizing entire value chains, such as Order-to-Cash, Procure-to-Pay, Logistics & Distribution, and Inventory/Asset Management.
• Build the Business Case: Construct robust, board-level business cases that articulate the financial impact of Process Intelligence (e.g., impact on Cost-to-Serve, On-Time-In-Full performance, or Asset Utilization) to C-Suite executives.
• Build demos and strategic roadmaps, leveraging industry benchmarks and best practices in order to embed Celonis as a core pillar of the client's digital supply chain strategy.
• Undertake Value Assessments and communicate the value opportunity and strategic roadmap to C-Level executives.

Realize Value

• Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its "digital twin" promise across the global network.
• Orchestrate the Ecosystem: Guide customers on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (Services, Product, Engineering) to ensure seamless delivery.
• Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for inventory visibility, fleet/logistics optimization, and enterprise-wide change initiatives.
• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Supply Chain and Finance functions.
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
• Present results and realized value to senior management and C-level executives.

Scale Value

• Codify Best Practices: Turn our client successes into reusable assets, playbooks, and thought leadership for the broader CPG and Distribution practice.
• Mentor & Enable: Act as a senior leader for the team, coaching junior members and managers on executive relationship management, supply chain nuances, and team performance.
• Product Feedback: Serve as the "Voice of the Customer" to our Product teams, ensuring our development roadmap aligns with the specific scale and complexity needs of a global enterprise.
• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing.
• Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization.
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Deep Industry Experience: 15+ years of relevant experience, ideally combining time at a global CPG, Logistics, or Supply Chain-intensive firm with Strategy Consulting. You understand the complexities of moving goods and managing assets at scale.
• Domain Expertise: You possess granular knowledge of the value chain, specifically in areas such as Supply Chain Planning, Logistics & Distribution, Fleet/Asset Management, and Order Management.
• Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through inventory optimization, logistics efficiency, and cash flow improvement.
• Technical Fluency: You understand the modern supply chain stack (SAP S/4HANA, Oracle, TMS/WMS systems) and how to translate Celonis use cases into the customer's specific business landscape.
• Stakeholder Management: Extensive experience presenting to and influencing C-Level executives (CSCO, CIO, CFO). You can navigate complex global organizations and have the power of persuasion through data, facts, and confidence.
• Builder Mentality: You are comfortable working with ambiguity and possess an entrepreneurial leadership style that inspires teams.
• Degree: MBA strongly preferred; Degree in Business, Supply Chain Management, Engineering, or related field required.

Visa sponsorship is not offered for this role.

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Head of Value Engineering (Benelux), you will lead a dynamic team responsible for the identifying, framing and delivering value to our customers. 

The Role:

As a Head of Value Engineering (Benelux), you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting and analytical skill set. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization.

The Team:

As part of the collection’s structure, you will be reporting to the manager of the team in Madrid with a global focus on supporting from the finance side our growing operations.

The Role:

As Accounts Receivable Specialist, you will be responsible to establish contact with past due customers and resolve delinquency in a timely manner through providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company. You will collaborate with billing, accounts receivable, and various other internal departments to achieve common goals. A high degree of independent judgment is required to evaluate unique situations to determine account handling and resolution.

The work you’ll do:

• Focus on customer experience to reduce delay on payments and achieve higher customer satisfaction rates.
• Monitor accounts daily, contacting clients and discussing their overdue payments, taking actions to encourage timely payments.
• Disputes management and resolution of issues in cooperation with the sales and billing team and other stakeholders.
• Investigate historical data for debts and invoices.
• Collaborate with accounting operations to process payments and refunds.
• Prepare and present reports on collection activities and progress.
• Ensuring all customer queries are passed onto the relevant teams with full details to ensure a prompt turnaround.
• Collaborate with other stakeholders and functional areas for process improvements.
• Actively collaborate with other finance functional areas. 

The qualifications you need:

• A BA/BS degree, preferably in Finance, Economics, and/or Linguistic.
• Ideally first experiences in accounting / financial administration
• Strong communications skills to deal with different internal stakeholders and in multinational teams.
• Eager to learn and keen to deliver best in class customer experience to any internal or external stakeholder of Celonis (customers, partners employees)
• Very comfortable with numbers.
• Target driven, quick learner and team player.
• An independent and entrepreneurial way of working
• Business fluency in English
• Fluency in a second European language is a strong plus.

The Team:

As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company. You will play a critical role in troubleshooting, resolving, or escalating IT-related issues for Celonis employees globally. This is an excellent opportunity for an experienced IT professional with hands-on expertise in both macOS and Windows environments who thrives in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support.

The work you’ll do:

• Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary.
• Provide hands-on support for both macOS and Windows platforms, troubleshooting hardware, software, and network issues.
• Collaborate with the global IT Service Team to resolve technical issues via phone, email, or remote assistance.
• Install, configure, and maintain computing equipment and peripherals, including desktop and laptop systems (macOS and Windows), network printers, and video conferencing systems (Google Meet/MS Teams).
• Support mobile devices, including smartphones, through mobile device management platforms like Intune and Kandji
• Ensure clear and effective communication with users to understand, document, and resolve their IT issues.
• Perform basic repairs and replacements for computing equipment when needed.
• Develop and maintain documentation and user guides for common issues to improve IT service efficiency.
• Participate in a shift-based support schedule to ensure coverage across global time zones.

The qualifications you need:

• 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments.
• Strong knowledge of macOS and Windows 11 operating systems.
• Experience with Active Directory as well as Azure Active Directory.
• Understanding of TCP/IP networks and fundamental network troubleshooting skills.
• Proficiency in M365 administration and support.
• Strong knowledge of collaboration tools such as Microsoft Teams and Zoom.
• Experience with Mobile Device Management (MDM) solutions like Intune and Kandji
• Familiarity with operating and maintaining network components such as video conferencing systems (Google Meet/MS Teams) and network printers.

Required Skills:

• Strong communication skills with the ability to work effectively in a global, multicultural team.
• Detail-oriented, with excellent problem-solving abilities and a proactive mindset.
• Capable of managing multiple tasks and projects in a fast-paced environment
• A team player who is motivated to provide excellent customer service and continuous improvement in IT processes.
• ITIL V4 Foundation certification

The Team:
We’re seeking a dynamic Account Executive to join our North America Enterprise Sales Team. This role focuses on driving expansion within enterprise accounts in the Life Sciences industry. Reporting to the Sales Director of Life Sciences, you’ll have the opportunity to work with world-class products, proven sales strategies, and a collaborative network of value engineers and business development representatives.

The Role:
The primary goal is to expand current logos and contribute significantly to our strategic objective of capitalizing on market potential and expanding market share across enterprise Life Sciences accounts in North America.

The work you’ll do:

• Drive New Business: Identify and develop new opportunities within a defined territory, targeting enterprise accounts to secure new logos.
• Own the Sales Cycle: Manage the entire sales process—from prospecting and qualification to closing six-figure deals.
• Engage Strategic Stakeholders: Build relationships across multiple lines of business, engaging with C-level executives, operational leaders, and key decision-makers.
• Deliver Tailored Solutions: Develop a deep understanding of customer needs and demonstrate how Celonis’ solutions can solve their strategic and operational challenges.
• Showcase Value: Present use-case-specific pitches and demos, independently or in collaboration with Value Engineers, to highlight the measurable impact of Celonis solutions.
• Collaborate with Partners: Work closely with Big 4 consulting firms, SaaS providers, and industry partners to enhance the value proposition for your prospects.
• Leverage Team Support: Partner with your virtual team, including business development representatives, pre-sales, customer success, marketing managers, and partner managers, to drive success.

• The qualifications you need:
  
  
• Proven SaaS Sales Experience: A strong track record of success in enterprise SaaS sales, with a focus on securing new business and consistently achieving revenue targets.
• Expertise in Complex Sales: Experience managing long, multi-stakeholder sales cycles within large enterprise accounts.
• Industry Knowledge: Familiarity with enterprise business applications such as Analytics, BI, or ERP, with the ability to engage with C-level executives (e.g., CFO, COO, CSCO, CPO) at Life Sciences companies. 
• Business Acumen: A solid understanding of business processes and key performance indicators across Life Sciences process domains
• Strong Communication Skills: Exceptional presentation and storytelling abilities to confidently influence senior stakeholders and decision-makers.
• Collaborative Mindset: A team-oriented approach, leveraging internal and external resources to achieve shared goals.

Visa sponsorship is not offered for this role.

The Team:

As an Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As an Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 7+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

Please note that we are currently only considering candidates who are already based in Switzerland and have the legal right to work in Switzerland. We are not able to offer relocation or visa sponsorship for this role.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 15 years of relevant customer success, strategy consulting, or related experience (or similar industries such as Production, Manufacturing etc.) required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills and ability to translate Celonis use cases into customer business landscape 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

Please note that we are currently only considering candidates who are already based in Switzerland and have the legal right to work in Switzerland. We are not able to offer relocation or visa sponsorship for this role.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 15 years of relevant customer success, strategy consulting, or related experience (or similar industries such as Production, Manufacturing etc.) required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills and ability to translate Celonis use cases into customer business landscape 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

Please note that we are currently only considering candidates who are already based in Switzerland and have the legal right to work in Switzerland. We are not able to offer relocation or visa sponsorship for this role.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 15 years of relevant customer success, strategy consulting, or related experience (or similar industries such as Production, Manufacturing etc.) required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills and ability to translate Celonis use cases into customer business landscape 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

Visa sponsorship is not offered for this role.

Visa sponsorship is not offered for this role.

The Team:

[Please add a brief department summary here.]

The Role:

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The work you’ll do:

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The qualifications you need:

• [xxx]
• [xxx]
• [xxx]
• [xxx]
• [xxx]

The Team:
The Business Development team, located right in the center of Madrid is the growth engine of Celonis. We are curious, ambitious and driven to build a generational tech company that will transform the way companies run their processes. Want to learn more about how your first role after the internship could look like? Have a look here.

The Role:
As an essential member of the Business Development Team at Celonis, you will support and work alongside an diverse & international team Sales team. You will engage in account research as well as strategic prospecting with a heavy focus on cold calling.

Your Career Growth:

• Great pathway into Full-time BDR roles through the program. The internship program targets high potential (future) graduates & is our standard path into full-time BDR roles without previous full time experience. 
• Structured 2-week onboarding process to learn the essentials of Tech Sales
• Weekly coaching sessions with Management, mentoring by Senior BDR
• Real-life exposure to BDR role with dedicated target accounts & monthly targets
• Opportunity to quickly take ownership by calling into senior management of prospects from week 3

The Work You'll Do:

• Align focus accounts with account team
• Identify & source key influencers & decision makers within target companies
• Prospect into prioritized accounts via cold calls, emails and social strategies
• Initiate sales opportunities by setting up qualified meetings for Account Executives
• Accompany sourced opportunities through the sales cycle
• Present and report your progress to Sales leaders to ensure and produce growth results

The Qualifications You Need:

• Student of Business Administration or a comparable program 
• Work in a structured manner & fast learner
• Ability to listen very well, be an excellent communicator 
• Exceptional organizational and planning skills within a fast-paced sales environment
• Be curious and have a long-term interest in building a career in Sales
• Native (or equivalent) proficiency in French. Business proficiency in English is a must. Other European languages are a plus.
• For this role, you bring at least 6 months of full-time availability from August/September 2026.

• Nice to have:

• First experience in a Sales-related role
• First proficiency with Sales tools such as Salesforce, Hubspot, SalesNavigator, SalesLoft etc
• First experience in account research, planning as well as prospecting & cold calling

We are looking for a Collections Manager to lead our efforts in optimizing global cash flow and delinquency resolution. Based in Madrid with a global focus, you will lead the collections structure, overseeing operations that support our rapidly growing business. You will be responsible for driving the team toward common goals by collaborating with billing, sales, and various other internal departments. 

The Role:

As the Senior Manager, Global Accounts Receivable, you will oversee the strategy for contacting past-due customers and resolving delinquency. You will empower your team to resolve customer concerns and negotiate payment arrangements that balance customer satisfaction with company financial health. 

The work you’ll do:

• Managing the team and driving key projects to drive long term efficiencies within the collection process. 
• Forecast preparation: Manage the preparation of collection forecasts and scenario planning on future cash flows.
• Bad debt calculation: Coordinate the forecasting and preparation and analysis of bad debt provisions and reserves.
• Reporting to executives: Deliver high-level reporting, analysis  and insights on collection performance to the executive team.
• Customer experience focus: Drive strategies to reduce payment delays and achieve higher customer satisfaction rates.
• Operational oversight: Monitor global accounts daily and ensure the team takes proactive actions to encourage timely payments.
• Advanced dispute resolution: Lead the resolution of complex issues in cooperation with sales, VE, billing, and other key stakeholders.
• Data investigation: Oversee the investigation of historical data for debts and invoices to identify trends.
• Internal collaboration: Partner with accounting operations to streamline payments, refunds, and process improvements.
• Cross-functional leadership: Actively collaborate with other finance functional areas to ensure global alignment.

The qualifications you need:

• Education: A BA/BS degree, preferably in Finance, Economics, or a related field.
• Experience: Proven experience in a collections or finance leadership role.
• Languages: Business fluency in English is a must-have. Other languages are desirable.
• Communication: Strong skills to manage relationships with internal stakeholders and multinational teams.
• Analytical Skills: Highly comfortable with numbers and financial modeling.
• Mindset: Target-driven, proactive, and an independent, entrepreneurial way of working.

The Team:

The Billing Team, as part of our Global Finance Team, is key to our organization's sustained growth by managing the accuracy, timeliness, and processing of all customer invoices to ensure seamless cash collection, the best in class customer experience and revenue realization while providing reliable visibility to the leadership team.

The Role:

In this role, you will lead our billing team within the Financial Shared Service Hub and manage complex invoicing processes across multiple billing entities. This includes connecting the dots between executed contracts and revenue realization, whilst powering up our ability to standardize order-to-cash workflows for highly accurate financial reporting. Additionally, you’ll be responsible for driving system improvements in our Billing tool and ERP platform and supporting the team with day-to-day operational escalations. This role is an excellent opportunity to shape the design of scalable billing architecture in a growing SaaS model, manage multi-entity financial compliance, and keep improving our core order-to-cash best practices.

The work you’ll do:

• Managing the team and driving key projects to drive long term efficiencies within the billing process. 
• Supervise daily bill runs and review and approve draft invoices for material, high-value deals across our billing entities.
• Define daily priorities for the billing team and actively support their day-to-day operational activities.
• Collaborate cross-functionally with Deal Desk, FinOps, Collections and others to ensure clean, accurate, and seamless order-to-cash workflows.
• Build reports and track metrics to monitor billing accuracy and ensure we successfully meet all month- and quarter-end closing deadlines.
• Troubleshoot and properly handle escalations, stepping in to resolve complex billing disputes or operational roadblocks.
• Support internal and external audits by maintaining strict compliance, data integrity, and documentation standards.

The qualifications you need:

• Education: A BA/BS degree, preferably in Finance, Economics, or a related field.
• 4+ years of proven experience in a fast-paced billing, order-to-cash, or financial operations role.
• Deep system expertise using core billing and enterprise platforms, specifically Zuora Billing, Salesforce, and Workday.
• Decisiveness under pressure, with the ability to make sound, swift decisions to consistently meet narrow deadlines (especially during month and quarter-end close).
• Strong negotiation and alignment skills, bringing the experience and confidence needed to resolve disputes and close agreements with both internal stakeholders and external customers.
• A continuous improvement mindset, always looking for proactive ways to optimize workflows, eliminate bottlenecks, and scale our global billing processes.
• A target-driven and collaborative approach; you are highly goal-oriented but remain a true team player who fosters a positive environment.
• Strong business communication skills, requiring a high level of professional English (proficiency in additional languages is a great plus for supporting our global entities).

The Role:

We are looking for a visionary and strategic Field CTO with a "learn-it-all" mindset to serve as a high-impact technical advisor for our most strategic prospects and customers. In this role, you will act as a peer to client executives, translating complex business transformations into scalable technical strategies. You will drive innovation by championing Process Intelligence, Agentic AI and Enterprise Modernization, ensuring our technology aligns with the evolving needs of the global market.

The work you’ll do:

• Executive Advisory: Serve as a trusted advisor to C-level executives, aligning their long-term strategic goals with the Celonis technical vision.
• Strategic Architecture & Roadmap: Lead the overarching data, cloud, and innovation strategy for our largest global accounts, utilizing methodologies like Capability Mapping to identify high-value opportunities.
• Innovation Leadership: Architect "first-of-a-kind" solutions using emergent technologies including Agentic AI to solve complex enterprise challenges.
• Sales & Business Impact: Partner with Sales and Value Engineering driving revenue through new customer acquisition and strategic up-selling.
• Product Advocacy: Act as a critical feedback loop between our Product & Engineering teams and the market, ensuring the voice of the customer shapes our future offerings.
• Thought Leadership: Develop and deliver customer-facing position papers, assets, and presentations that establish our brand as a leader in architecture and innovation.

The qualifications you need:

• Experience: 15 to 20 years of relevant experience, ideally having served as a CTO/CIO within a major corporation or  as Field CTO at a major software vendor.
• Strategic Communication: Proven track record of presenting complex technical visions to C-suite stakeholders in a way that emphasizes business value.
• Modernization Expertise: Deep experience in Enterprise Modernization, EA Methodologies, and a robust understanding of Agentic AI is essential.
• Technical Versatility: Ability to pivot from high-level architecture diagrams to hands-on demo.
• Technical Foundation: Excellent background in Data Architecture, API ecosystems, and cloud-native SaaS solutions like Salesforce and ServiceNow. 
• Education: MSc degree in Computer Science or an equivalent IT-related field.
• Global Readiness: Fluency in English is required; proficiency in German, Spanish, French or Italian is a strong advantage.

The Role:

We are looking for a visionary and strategic Field CTO with a "learn-it-all" mindset to serve as a high-impact technical advisor for our most strategic prospects and customers. In this role, you will act as a peer to client executives, translating complex business transformations into scalable technical strategies. You will drive innovation by championing Process Intelligence, Agentic AI and Enterprise Modernization, ensuring our technology aligns with the evolving needs of the global market.

The work you’ll do:

• Executive Advisory: Serve as a trusted advisor to C-level executives, aligning their long-term strategic goals with the Celonis technical vision.
• Strategic Architecture & Roadmap: Lead the overarching data, cloud, and innovation strategy for our largest global accounts, utilizing methodologies like Capability Mapping to identify high-value opportunities.
• Innovation Leadership: Architect "first-of-a-kind" solutions using emergent technologies including Agentic AI to solve complex enterprise challenges.
• Sales & Business Impact: Partner with Sales and Value Engineering driving revenue through new customer acquisition and strategic up-selling.
• Product Advocacy: Act as a critical feedback loop between our Product & Engineering teams and the market, ensuring the voice of the customer shapes our future offerings.
• Thought Leadership: Develop and deliver customer-facing position papers, assets, and presentations that establish our brand as a leader in architecture and innovation.

The qualifications you need:

• Experience: 15 to 20 years of relevant experience, ideally having served as a CTO/CIO within a major corporation or  as Field CTO at a major software vendor.
• Strategic Communication: Proven track record of presenting complex technical visions to C-suite stakeholders in a way that emphasizes business value.
• Modernization Expertise: Deep experience in Enterprise Modernization, EA Methodologies, and a robust understanding of Agentic AI is essential.
• Technical Versatility: Ability to pivot from high-level architecture diagrams to hands-on demo.
• Technical Foundation: Excellent background in Data Architecture, API ecosystems, and cloud-native SaaS solutions like Salesforce and ServiceNow. 
• Education: MSc degree in Computer Science or an equivalent IT-related field.
• Global Readiness: Fluency in English is required; proficiency in German, Spanish, French or Italian is a strong advantage.

Role Description

• As a Senior Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Senior Applied Value Engineer stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Senior Applied Value Engineer specialize in domains (e.g. supply chain) and industries

Requirements:

• 6+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

The position of Applied Value Engineer (Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts. In this role, you will collaborate closely with customers, partners, and internal teams to strengthen customer engagement and ensure long-term success with the Celonis Process Intelligence Platform. Your responsibilities include building scalable engagement strategies, handling critical touchpoints, identifying expansion opportunities, and mitigating renewal risks, all while fostering a strong relationship with partners and driving value realization across your accounts.

The Role:

As a Applied Value Engineer (Scale team), you will play a key role in helping our customers achieve their strategic goals and realize significant value by leveraging the Celonis Process Intelligence Platform. You will collaborate with regional partners and customers, strengthening their position in the market while ensuring that they receive the guidance and tools needed for long-term success. Your role will involve driving the coordination of account activities, building structured governance at both the account and portfolio levels, and fostering value-driven relationships. 

In this highly collaborative position, you will work closely with our partners, customers, and internal teams to provide innovative solutions, manage escalations, and ensure the delivery of value at scale.

The Work You’ll Do:

Drive Value, Adoption, and Sponsorship

• Serve as the trusted advisor to customers and partners, ensuring successful adoption and value realization across your portfolio.
  
  
• Support the development of Centers of Excellence (CoEs) by leveraging Celonis and partner resources to deliver self-paced, classroom, and on-the-job training.
  
  
• Build and maintain a structured governance model at both the account and portfolio level, ensuring alignment with customer goals.
  
  
• Manage critical 1:1 customer touchpoints, coordinating with partners as needed to resolve escalations and drive customer success.
  
  
• Monitor customer health through scalable strategies and provide regular check-ins to keep customers on the right track.
  
  
• Mitigate renewal risks by tracking value and framing expansion opportunities through demos and strategic guidance.
  
  
• Ensure customers are leveraging the latest product innovations to maintain momentum in their value journey.

Create Scalable Engagement Formats

• Develop and execute impactful 1:N (one-to-many) interaction formats such as online webinars, regional in-person classroom events, and online community events.
  
  
• Proactively create and nurture community engagement strategies, driving content and interaction around specific focus areas.
  
  
• Collaborate with the community team to gather feedback and improve engagement platform effectiveness.

Partner and Account Management

• Build programmatic coordination across partner activities within your portfolio to strengthen customer relationships and drive long-term success.
  
  
• Monitor partner engagement and escalate when needed to ensure successful delivery of customer value.

The Qualifications You Need:

Language Requirement

• Excellent communication skills in English, able to confidently engage and influence stakeholders at all levels.

Programmatic Execution

• 3-5 years of strong execution focus for action and the ability to drive initiatives under ambiguity.
  
  
• Highly structured and programmatic thinking with the ability to execute complex projects efficiently.

Entrepreneurial Mindset

• A passion for building new customer segments and managing a portfolio with an entrepreneurial approach.
  
  
• Ability to gain customer trust and drive success in limited touchpoints, delivering high impact.

Technical Expertise

• Solid technical skills with the ability to quickly problem-solve and support customers, especially in 1:N office-hour setups.
  
  
• Strong understanding of Celonis product innovations and the ability to introduce these innovations to customers, ensuring they’re driving maximum value.

Excellent Communication & Enablement

• Exceptional communication skills, with the ability to enable others through clear, effective presentations and guidance.
  
  
• Passionate about empowering both customers and partners through training, support, and strategic insights.

Industry & Business Domain Expertise

• Understanding of industry-specific business processes and a proven ability to identify opportunities for improvement.
  
  
• Knowledge of strategic transformation initiatives such as Shared Services Transformation or System Transformation is a plus.

The Team:

As an Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As an Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 4+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.

The Team:

The Role:

The work you’ll do:

Identify & Frame Value

Realize Value

The Team:

You will join our Swiss Account Team which is responsible for selling into existing enterprise customers based in Switzerland and help those global leaders optimize their end-to-end processes and increase operational efficiency through our Process Intelligence platform.

The Role:

Applying a consultative sales approach, you will create and cultivate relationships to build and maintain customers for life. You will be responsible for generating new additional business opportunities within a set of key enterprise accounts within the Swiss territory. You will collaborate cross functionally to understand the account’s needs and drive the end-to-end sales-cycle.

The work you’ll do:

• Manage your accounts from an existing customer perspective, land-and-expand is the typical model
• Engage cross line-of-business at C-level and below
• Drive Celonis Process Intelligence sales motions across the entire core enterprise value chain, with a focus on Finance, Supply Chain and other industry /customer specific use cases, translating core challenges into compelling, AI-enabled use cases that deliver measurable Execution Capacity.
• Hold an individual revenue target for closing six-seven-figure deals within your accounts
• Engage closely with partners e.g, consulting firms and SaaS vendors
• Drive complex sales cycles through orchestrating virtual teams including business development representatives, marketing managers, partner managers, sales engineers / pre-sales, customer success managers, professional services, implementation partners…

The qualifications you need:

• 5+ years of relevant experience, ideally spanning both Management Consulting and SaaS sales, or a proven track record of success and career progression in either domain
• Proven ability to build trusted relationships with senior business stakeholders and engage effectively at the C-level (CFO, CPO, COO, etc.)
• Strong business acumen and a deep understanding of key processes and KPIs throughout the entire enterprise value chain in the Manufacturing Industry, particularly within the domains of Finance and Supply Chain.
• Solid understanding of one or multiple of these industries: Manufacturing, CPG/Retail, Life Science and General Professional Services
• Strong communication and presentation skills in German (fluent) and English
• Ability to adapt to a fast moving, ever changing, high growth environment and approach challenges with positivity, creative thinking, and a growth mindset
• Willingness to be collaborative, inclusive, to embrace diversity and to have strong interpersonal skills #differentmakesusbetter
• Ability to leverage internal resources and work as a team #bestteamwins

#LI-SS6

The Team:

The Account Executive, a pivotal member of our enterprise sales team, dedicated to driving growth by acquiring new clients across the region. This role is solely focused on expanding our footprint through strategic logo acquisition and market penetration. Leveraging top-tier products and effective sales strategies, the Account Executive collaborates closely with Value Engineers, Business Development Representatives, and other cross-functional teams to identify and capture high-value new business opportunities.

The Role:

The primary objective is to build and expand market presence by capitalizing on untapped opportunities in the region. As an Account Executive specializing in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. Key responsibilities include

The work you’ll do:

Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.

• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs.
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

Demonstrated success in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities and cultivating new business opportunities.

• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• Track record of selling enterprise-level software applications to C-level stakeholders.
• Strong business acumen with a solid understanding of business processes and KPIs (e.g. in Finance, Supply Chain)
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.

Visa sponsorship is not offered for this role.

The Role:

We are looking for a Client Value Partner, Utilities & Energy—a seasoned industry executive who can bridge the gap between energy transition strategy and operational excellence. You will act as the primary accountable lead for one of America's largest strategic energy companies, translating C-level vision into clear, realized value.

As a Client Value Partner, you are a "go-to" strategic advisor within our Energy go-to-market organization. You will move beyond standard customer success to link Celonis capabilities to key outcomes specific to Power Generation, Transmission & Distribution, and Renewable Energy assets.

You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our top-tier customers. You are our customers’ trusted advisor, helping them mobilize resources, achieve their strategic goals, and realize significant value using the Celonis Process Intelligence Platform.

In collaboration with our partners, Product, and Engineering teams, you will drive measurable business impact across complex, decentralized operating environments. You will blend deep utility expertise with a proven strategy consulting skill set to spearhead data-driven transformation at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

• Translate Strategy to Operations: Analyze the client's strategic goals (e.g., Decarbonization, Rate Base Growth, Grid Modernization) and map them to a long-term vision utilizing the Celonis platform.
• Target High-Impact Areas: Architect the "COO" or "CFO" agenda—optimizing end-to-end value chains such as Capital Projects (EPC), Enterprise Asset Management (EAM), Meter-to-Cash, and Supply Chain resilience.
• Build the Business Case: Construct robust, board-level business cases that articulate the financial impact of Process Intelligence (e.g., impact on O&M efficiency, ROE improvement, or Storm Response agility) to C-Suite executives.
• Build demos and strategic roadmaps, leveraging industry benchmarks and best practices in order to embed Celonis as a core pillar of the client's digital utility strategy.
• Undertake Value Assessments and communicate the value opportunity and strategic roadmap to C-Level executives.

Realize Value

• Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its "digital twin" promise across diverse operating companies.
• Orchestrate the Ecosystem: Guide customers on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (Services, Product, Engineering) to ensure seamless delivery across a federated organizational structure.
• Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for regulatory reporting (FERC/NERC), work order management, and enterprise-wide change initiatives.
• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Operations, Finance, and Procurement.
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
• Present results and realized value to senior management and C-level executives.

Scale Value

• Codify Best Practices: Turn our client successes into reusable assets, playbooks, and thought leadership for the broader Energy & Utilities practice.
• Mentor & Enable: Act as a senior leader for the team, coaching junior members and managers on executive relationship management, utility regulatory nuances, and team performance.
• Product Feedback: Serve as the "Voice of the Customer" to our Product teams, ensuring our development roadmap aligns with the specific asset-intensive needs of the sector.
• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing.
• Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization.
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Deep Industry Experience: 15+ years of relevant experience, ideally combining time at a top-tier Utility, Energy Conglomerate, or Renewables developer with Strategy Consulting. You understand the complexities of regulated vs. unregulated markets.
• Domain Expertise: You possess granular knowledge of the value chain, specifically in areas such as Asset Lifecycle Management, Capital Project Controls, Supply Chain, and Customer Operations (CIS).
• Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through capital efficiency, outage reduction, and working capital optimization.
• Technical Fluency: You understand the modern utility stack (SAP IS-U, Maximo, Oracle Primavera) and how to translate Celonis use cases into the customer's specific business landscape.
• Stakeholder Management: Extensive experience presenting to and influencing C-Level executives (COO, CFO, CIO). You can navigate complex holding company structures and have the power of persuasion through data, facts, and confidence.
• Builder Mentality: You are comfortable working with ambiguity and possess an entrepreneurial leadership style that inspires teams.
• Degree: MBA strongly preferred; Degree in Engineering, Business, Economics, or related field required.

Visa sponsorship is not offered for this role.

The Role:

We are looking for a Client Value Partner, Utilities & Energy—a seasoned industry executive who can bridge the gap between energy transition strategy and operational excellence. You will act as the primary accountable lead for one of America's largest strategic energy companies, translating C-level vision into clear, realized value.

As a Client Value Partner, you are a "go-to" strategic advisor within our Energy go-to-market organization. You will move beyond standard customer success to link Celonis capabilities to key outcomes specific to Power Generation, Transmission & Distribution, and Renewable Energy assets.

You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our top-tier customers. You are our customers’ trusted advisor, helping them mobilize resources, achieve their strategic goals, and realize significant value using the Celonis Process Intelligence Platform.

In collaboration with our partners, Product, and Engineering teams, you will drive measurable business impact across complex, decentralized operating environments. You will blend deep utility expertise with a proven strategy consulting skill set to spearhead data-driven transformation at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

• Translate Strategy to Operations: Analyze the client's strategic goals (e.g., Decarbonization, Rate Base Growth, Grid Modernization) and map them to a long-term vision utilizing the Celonis platform.
• Target High-Impact Areas: Architect the "COO" or "CFO" agenda—optimizing end-to-end value chains such as Capital Projects (EPC), Enterprise Asset Management (EAM), Meter-to-Cash, and Supply Chain resilience.
• Build the Business Case: Construct robust, board-level business cases that articulate the financial impact of Process Intelligence (e.g., impact on O&M efficiency, ROE improvement, or Storm Response agility) to C-Suite executives.
• Build demos and strategic roadmaps, leveraging industry benchmarks and best practices in order to embed Celonis as a core pillar of the client's digital utility strategy.
• Undertake Value Assessments and communicate the value opportunity and strategic roadmap to C-Level executives.

Realize Value

• Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its "digital twin" promise across diverse operating companies.
• Orchestrate the Ecosystem: Guide customers on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (Services, Product, Engineering) to ensure seamless delivery across a federated organizational structure.
• Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for regulatory reporting (FERC/NERC), work order management, and enterprise-wide change initiatives.
• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Operations, Finance, and Procurement.
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
• Present results and realized value to senior management and C-level executives.

Scale Value

• Codify Best Practices: Turn our client successes into reusable assets, playbooks, and thought leadership for the broader Energy & Utilities practice.
• Mentor & Enable: Act as a senior leader for the team, coaching junior members and managers on executive relationship management, utility regulatory nuances, and team performance.
• Product Feedback: Serve as the "Voice of the Customer" to our Product teams, ensuring our development roadmap aligns with the specific asset-intensive needs of the sector.
• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing.
• Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization.
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Deep Industry Experience: 15+ years of relevant experience, ideally combining time at a top-tier Utility, Energy Conglomerate, or Renewables developer with Strategy Consulting. You understand the complexities of regulated vs. unregulated markets.
• Domain Expertise: You possess granular knowledge of the value chain, specifically in areas such as Asset Lifecycle Management, Capital Project Controls, Supply Chain, and Customer Operations (CIS).
• Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through capital efficiency, outage reduction, and working capital optimization.
• Technical Fluency: You understand the modern utility stack (SAP IS-U, Maximo, Oracle Primavera) and how to translate Celonis use cases into the customer's specific business landscape.
• Stakeholder Management: Extensive experience presenting to and influencing C-Level executives (COO, CFO, CIO). You can navigate complex holding company structures and have the power of persuasion through data, facts, and confidence.
• Builder Mentality: You are comfortable working with ambiguity and possess an entrepreneurial leadership style that inspires teams.
• Degree: MBA strongly preferred; Degree in Engineering, Business, Economics, or related field required.

Visa sponsorship is not offered for this role.

Role Description

• As a Senior Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Senior Applied Value Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

Requirements:

• 6+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer - India, your primary focus will be supporting our GCC's (Global Competency Centers) across the Adopt and Expand phases of our customer value journey. This team will be a part of the Global VE CoE spearheading our mission of data-driven business transformation with our customers.You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The Role:

As an Applied AI Value Engineer you are pushing the envelope in solving mission-critical problems for our customers. You will be working with our most strategic customers, understanding their strategy and key challenges, and building Celonis solutions using cutting edge AI technologies of market leaders such as Microsoft and OpenAI. With Celonis’ market leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

The qualifications you need:

Requirements:

• 4+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team

The Account Executive, focusing on strategic market growth and new logo acquisition, is an integral part of our Benelux Enterprise Sales team. This role focuses on unlocking untapped potential within the enterprise sector (>$5B annual revenue), strengthening our market presence and competitive engagement. Our Account Executive acts as the "CEO" of their territory, implementing complex sales strategies and collaborating with various departments, including Value Engineers, Partners, and Business Development Representatives.

The Role

The primary focus is on driving Celonis’ market expansion by acquiring high-value enterprise customers and transforming strategic research into realized revenue. As an Account Executive, the role is dedicated to leading cross-functional teams, identifying opportunities within the Benelux region, and contributing significantly to our strategic objectives of landing new logos and increasing market share.

The work you’ll do:

Discover and cultivate new business opportunities within a designated set of accounts (+/- 25) within your assigned client industry portfolio.

• Smart territory Planning & Account / Persona research with modern tools and AI.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs.
• Comprehend the strategic and operational plans and requirements of your target accounts and proficiently articulate and demonstrate how Celonis can address them.
• Lead the sales journey, adhering to a structured approach through prospecting, initial contact, strong qualification, client engagement, platform demonstrations,  needs analysis, solution proposal, negotiation and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions. Forge strong partnerships, with leading consulting firms, Regional SI partners, Top Cloud Players (Microsoft, AWS, Databricks).
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

Demonstrated success in Software as a Service (SaaS) and consultative selling, particularly in roles focused on cultivating new business opportunities and landing new logos.

• Proven track record of landing new customers and a top performing history of attainment.  
• 5+ year experience in selling SaaS, Data & AI solutions. Scale-up experience is preferred.
• Strong outreach skills, high energy and drive, to build new connections and find new opportunities.
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• Track record of selling enterprise-level software applications to C-level stakeholders.
• Strong business acumen with a solid understanding of business processes and KPIs (e.g. in Finance, Procurement, Supply Chain). 
• Experience in building business cases utilizing value selling methodologies.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Selling methodologies: MEDDPICC, Consultative Selling, Value Selling, SPIN selling, Challenger Sales. 
• Excellent command of the English language with strong interpersonal and communication skills. Dutch is a plus.

The Team:

As a Applied Value Engineer you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor to help them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will help customers drive measurable business impact across various processes and industries and accelerate their adoption of our platform. You will blend process and industry expertise with a consulting skill set, an AI-solution mindset, and strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The Role and work you'll do:

Identify & Frame Value

• Discover and translate customers’ strategic priorities into high-impact Celonis use cases
• Support customers and partners in building business cases, leveraging industry benchmarks and best practices in order to retain and scale customers, driving Annual Recurring Revenue (ARR) growth
• Orchestrate Value Assessments and support in communicating value opportunities and strategic roadmaps to C-Level executives

Realize Value

• Guide customers and partners on how to use Celonis to identify and qualify opportunities for process enhancement
• Drive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Support presentation of results and realized value to senior management and C-level executives

Scale Value

• Responsible for the customer value journey, driving expansion, adoption, and renewals
• Partner with customers to develop strategic Celonis roadmaps embedding Celonis Process Intelligence as a strategic business transformation platform in their organization
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases

The qualifications you need:

• Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Customer Success, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy.
• Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL. Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.
• Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation).
• Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program.

The Role:

As an Applied Value Engineer for the Japan Market, you will solve business-critical problems for our most strategic Japanese customers. You will bridge the gap between cutting-edge AI technology and the unique business requirements of Japanese enterprises.
Working with the world’s leading Process Intelligence (PI) platform and partners like Microsoft, OpenAI, and Databricks, you will feed operational context to AI to help Japanese organizations industrialize AI and unlock real ROI. You will prototype solutions, demonstrate value to executives, and ensure successful implementation and adoption within the Japanese business ecosystem

The work you’ll do:

• AI Discovery & Solutioning (Japan Focus): Understand the specific AI strategies and challenges of Japanese customers. Translate their requirements into innovative solutions that align with local business practices.
• Hackathons & Prototyping: Rapidly build creative prototypes (LLM/Agent-based) to solve business-critical problems during customer hackathons.
• Agentic Process Transformation: Enable a fundamental shift for our customers from traditional automation to autonomous AI agents empowered by the Celonis PI Platform.
• Proof Projects: Execute end-to-end Proof-of-Value (PoV) projects, including architecture, RAG, and guardrails, ensuring compliance with enterprise data and identity frameworks.
• Cross-Border Collaboration: Work closely with the Japan-based account teams and executives to ensure project outcomes reach agreed value and adoption thresholds.
• Domain Specialization: Specialize in domains (e.g., Supply Chain, Finance) to scale knowledge across the Japan and global organizations.

The qualifications you need:

• Market Alignment: Strong willingness and commitment to work specifically for the Japan market. This includes flexibility to align with Japan Standard Time (JST) for key meetings and workshops.
• Professional Experience: 3-5 years of experience in technical pre-sales, defining AI roadmaps, and building ROI/TCO business cases.
• Technical Expertise: Deep understanding of Generative AI techniques (RAG, multi-agent orchestration, prompt engineering) and Python (LangChain, pandas, PyTorch, etc.).
• Process Knowledge: Understanding of business processes (Supply Chain, Finance, etc.) and the ability to translate high-level needs into AI use cases.
• Communication: Strong presentation skills to engage with both internal stakeholders and external Japanese enterprise executives.
• Education: Bachelor’s Degree required (Master’s in CS, Engineering, or Math preferred).

• Japan Market Experience: Previous experience working with Japanese companies as clients or partners is highly valued.
• Cultural Competency: Familiarity with Japanese business etiquette and communication styles.
• Hands-on AI implementation: Experience building agentic systems and deploying models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex).
• LLM Ecosystem: Working knowledge of LangChain, LlamaIndex, or other OSS packages.

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior System Engineer.

The Team:
You will be joining the Internal IT team as Senior System Engineer and will be based in our location in Bangalore. You will be responsible for administrative & infrastructure related 2nd level tasks including regular maintenance of the IT infrastructure.

The Role:
As Celonis continues to grow we have an exciting opportunity for an experienced, pragmatic and “team player” Senior System Engineer to join us and take ownership of Infrastructure-, Automation- and related IT systems for the business. It’s a role where you will have great impact, autonomy and visibility across the wider IT team with many opportunities for learning, development and building enterprise technologies. A willingness to work in a shift-based model is essential to ensure global coverage and timely support.

The work you’ll do:

• Administration/Maintenance of the global IT infrastructure
• You resolve 2nd level IT tickets raised by internal employees and collaborate with our international based IT Servicedesk & Infrastructure Team
• You proactively identify and create new necessary maintenance tasks related to our IT infrastructure and proactively resolve them 
• Spearheading the future of automation within Internal IT
• Azure and Entra ID related systems, processes, services and access rights
• Management of Google Workspace Platform including directory service management and scripting
• Work independently on small IT infrastructure related projects
• Collaboration Tools: Slack/O365/Google Workspace/Zoom

The qualifications you need:

• Strong knowledge (7+ years experience)  in administering and maintaining a SaaS, cloud, on-prem and clients environment comprising of:
• Azure (incl., but not limited to, Entra ID, Identity Governance, Defender)
• APIs, Powershell scripting
• Windows 10/11, Windows Server 2019/2022, Linux, Mac OS, iOS
• Microsoft O365 knowledge including Teams
• Google Workspace and Cloud Platform
• Structured troubleshooting and escalation to vendors

• Strong knowledge (7+years experience) in the following areas:
• Global infrastructure management including on-prem and Cloud providers
• Automation of processes in highlighted areas
• IT project management skills, evaluation of new technologies and presentation to Senior Management
• Administration and use of GitHub repositories
• TCP/IP networks (incl., but not limited to, DNS, DHCP, routing, SSL)

• The soft-skills you need:

  • You are a role model for other System Engineers within the IT Team
  • You are able to act cross-functional in different system areas. 
  • Consistently making sure that everyone is aligned and following the global valid IT processes.
  • Working independently and are able to organize work for you and others
  • Actively share knowledge with Junior colleagues to help them succeed
  • You have  a solid understanding of ITIL/ITSM processes.
  • You have the experience to develop configurations independently and target oriented
  • You have a strong customer oriented mindset with a clear focus on the sense of urgency