Celonis
We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
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Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As a Senior Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights using SQL and creating complex data models to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Supply Chain Management. You always leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Process Automation, Task Mining and Machine Learning.
The work you’ll do:
- Lead and drive the implementation process while delivering exceptionally high levels of service to ensure the optimal solution for our customers with our Celonis technology
- Transform the customer’s data using SQL to create the data model for your process analysis
- Design and implement innovative analyses and execution apps and enrich them with Machine Learning algorithms or Task Mining to make the customer’s processes transparent and automated
- Analyze the data to identify process inefficiencies and understand the root causes to jointly suggest approaches to overcome them
- Quantify the business and financial potential and present the most relevant KPIs to the management
- Translate business requirements into technical specifications
- Conduct value creation workshops and align measures to improve process inefficiencies
- Set the foundation of the path to value to make the long-term customer success journey happen
The qualifications you need:
- Preferred location is Washington, DC
- 5+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
- Must have relevant experience in Public Sector vertical
- Requires Active Security Clearance (that will remain active for at least 18+ months upon hire)
- Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
- Strong communication skills in English and enjoy interacting with various customers to understand and interpret business processes
- You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward
- Excellent analytical skills, well organized and known for being a quick learner
- Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
Visa sponsorship is not offered for this role.
The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role:
As the Director of Professional Services, you will lead the strategy, growth, and delivery excellence of our Services practice at Celonis. You will manage a sub-regional portfolio of customers and lead a high-performing team of 10+ Consultants and Project Managers.
In this leadership role, you are not just managing projects; you are running a business unit. You will own the services delivery and sales strategy for your vertical, ensuring the successful deployment of the Celonis Platform to drive tangible value for our customers. You will partner closely with Sales leadership and Value Engineering teams to define the Go-To-Market approach, ensuring customer satisfaction, loyalty, and long-term adoption of the platform.
The Work You’ll Do:
- Strategic Practice Leadership
- Business Planning: Create and execute short-term (0-6 month) and mid-term (1-2 year) strategic plans for the High Tech services practice, representing your sub-region in QBRs and strategic management forums.
- Forecasting & Operations: Maintain accountability for the Services resource forecast, balancing cost, quality, and speed to ensure a highly efficient and healthy business unit.
- Vertical Innovation: Drive the development of Celonis delivery assets and solutions. Define service delivery strategies for new products in your area and act as a sub-regional sponsor for Global Programs.
- Delivery Excellence & Value Realization
- Executive Sponsorship: Serve as the Services Project Sponsor for your portfolio, performing ongoing health checks to govern scope, schedule, and budget. Act as the primary point of escalation for critical project issues.
- Business Critical Value Creation: Drive a value-focused mindset across the team, ensuring that every implementation delivers rapid, measurable ROI to solve for the most business or mission critical challenges facing our customers. Collaborate with the Customer Organization teams to ensure comprehensive adoption plans (onboarding, training) are incorporated into every project.
- Customer Impact: Own customer health and engage directly with customer stakeholders (CoE Leads/Middle Management) to mitigate risks and drive success initiatives like "Go to Green".
- Services Sales & Growth
- Commercial Ownership: Own the scoping and selling of Services deals, including complex or strategic engagements. Act as a trusted advisor to the High Tech Go-To-Market team to position the right service offerings.
- Portfolio Expansion: Proactively review your customer portfolio with peers in the Go-To-Market and Customer Organization to identify opportunities for Services that drive further value and user adoption, aligning with Account Executives and Value Engineers.
- Partner Ecosystem: Build strategic relationships with key partners in the region to support co-delivery models and scaling modalities to ensure the best delivery approach for our most strategic customers.
- People & Team Development
- Talent Leadership: Recruit, mentor, and develop a diverse, high-performing team. Provide expanded career mentorship with a focus on core consulting competencies (e.g., stakeholder management, advanced business acumen).
- Performance Management: Identify high potential individual contributors and effectively manage team performance. Ensure the optimal mix of skills and talent is available to meet the specific needs of our customers.
- Culture: Role model the "Best Team Wins" mindset. Foster an inclusive environment that encourages open feedback, resilience during change, and continuous professional growth
The qualifications you need:
- 7+ years of experience in Management Consulting, Professional Services, or SaaS Implementation, with relevant experience working in the SaaS industry.
- Proven Leadership: 5+ years of leadership experience managing teams, with a track record of recruiting, motivating, developing, and retaining top talent in high performing teams.
- Strategic Vision: Experience creating and executing business plans (1-2 year horizon) and managing a P&L or services forecast.
- Commercial Acumen: Strong experience leading services sales cycles, including scoping, pricing, and contract negotiation for complex software implementations.
- Delivery Expertise: Deep understanding of managing professional services teams and software implementation methodologies, preferably in enterprise SaaS or adjacent consulting industries.
- Technical Familiarity: Ability to understand the Celonis Platform (or similar Process Intelligence technologies) at a level required to lead and direct technical consultants and cross-functional teams.
- Communication: Excellent written and verbal communication skills, with the ability to influence stakeholders at the Senior/Executive level.
Visa sponsorship is not offered for this role.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role:
As the Director of Professional Services - High Tech, you will lead the strategy, growth, and delivery excellence of our Services practice within the High Tech vertical of the Customer Organization at Celonis. You will manage a sub-regional portfolio of customers and lead a high-performing team of 10+ Consultants and Project Managers.
In this leadership role, you are not just managing projects; you are running a business unit. You will own the services delivery and sales strategy for your vertical, ensuring the successful deployment of the Celonis Platform to drive tangible value for our High Tech customers. You will partner closely with High Tech Sales leadership and Value Engineering teams to define the Go-To-Market approach, ensuring customer satisfaction, loyalty, and long-term adoption of the platform.
The Work You’ll Do:
- Strategic Practice Leadership
- Business Planning: Create and execute short-term (0-6 month) and mid-term (1-2 year) strategic plans for the High Tech services practice, representing your sub-region in QBRs and strategic management forums.
- Forecasting & Operations: Maintain accountability for the High Tech Services resource forecast, balancing cost, quality, and speed to ensure a highly efficient and healthy business unit.
- Vertical Innovation: Drive the development of High Tech-specific delivery assets and solutions. Define service delivery strategies for new products in your area and act as a sub-regional sponsor for Global Programs.
- Delivery Excellence & Value Realization
- Executive Sponsorship: Serve as the Services Project Sponsor for your portfolio, performing ongoing health checks to govern scope, schedule, and budget. Act as the primary point of escalation for critical project issues.
- Business Critical Value Creation: Drive a value-focused mindset across the team, ensuring that every implementation delivers rapid, measurable ROI to solve for the most business or mission critical challenges facing our customers. Collaborate with the Customer Organization teams to ensure comprehensive adoption plans (onboarding, training) are incorporated into every project.
- Customer Impact: Own customer health across the High Tech sub-region. Engage directly with customer stakeholders (CoE Leads/Middle Management) to mitigate risks and drive success initiatives like "Go to Green".
- Services Sales & Growth
- Commercial Ownership: Own the scoping and selling of Services deals within the High Tech vertical, including complex or strategic engagements. Act as a trusted advisor to the High Tech Go-To-Market team to position the right service offerings.
- Portfolio Expansion: Proactively review your customer portfolio with peers in the Go-To-Market and Customer Organization to identify opportunities for Services that drive further value and user adoption, aligning with Account Executives and Value Engineers.
- Partner Ecosystem: Build strategic relationships with key partners in the region to support co-delivery models and scaling modalities to ensure the best delivery approach for our most strategic High Tech customers.
- People & Team Development
- Talent Leadership: Recruit, mentor, and develop a diverse, high-performing team. Provide expanded career mentorship with a focus on core consulting competencies (e.g., stakeholder management, advanced business acumen).
- Performance Management: Identify high potential individual contributors and effectively manage team performance. Ensure the optimal mix of skills and talent is available to meet the specific needs of High Tech customers.
- Culture: Role model the "Best Team Wins" mindset. Foster an inclusive environment that encourages open feedback, resilience during change, and continuous professional growth
The qualifications you need:
- 7+ years of experience in Management Consulting, Professional Services, or SaaS Implementation, with relevant experience working in the High Tech industry.
- Proven Leadership: 5+ years of leadership experience managing teams, with a track record of recruiting, motivating, developing, and retaining top talent in high performing teams.
- Strategic Vision: Experience creating and executing business plans (1-2 year horizon) and managing a P&L or services forecast.
- Commercial Acumen: Strong experience leading services sales cycles, including scoping, pricing, and contract negotiation for complex software implementations.
- Delivery Expertise: Deep understanding of managing professional services teams and software implementation methodologies, preferably in enterprise SaaS or adjacent consulting industries.
- Technical Familiarity: Ability to understand the Celonis Platform (or similar Process Intelligence technologies) at a level required to lead and direct technical consultants and cross-functional teams.
- Communication: Excellent written and verbal communication skills, with the ability to influence stakeholders at the Senior/Executive level.
Visa sponsorship is not offered for this role.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Join the Celonis Support Services team, part of a 3-Level Support model, as a dedicated 2nd Level Technical Support Engineer. You will be located in Madrid and report directly to the Director of Customer Support.
The Role:
As a Technical Support Engineer at Celonis, you are at the forefront of the intersection between enterprise-grade software and generative AI. Celonis enables global enterprises to realize the full value of AI, and we lead by example - integrating advanced AI tooling into our internal ecosystems to redefine the support experience.
We provide technical support across the full Celonis technical stack from infrastructure, front-end services through to automation and AI products. In this role, you won’t just be diagnosing and restoring complex technical issues, you will be an AI SME responsible for architecting the future of technical support.
The work you’ll do:
Your responsibilities are focused on expert technical analysis, resolution of complex incidents, and driving continuous improvement in support operations:
- Provide 2nd Level technical support for customer issues across Celonis technical stack & products,
- As a core function, perform analysis, diagnosis, and recovery of complex technical issues, often requiring direct engagement with customers and internal Product and Engineering teams.
- AI Workflow Automation and Modeling that will assist with trouble-shooting in reduce MTTR
- AI SME & Strategy - serve as the Subject Matter Expert for AI in Support, taking ownership of training models and providing feedback loops to improve quality.
- Drive Knowledge Centred Service and Continual Service Improvement initiatives leveraging AI tooling with a strong focus on AI driven solution
- Participate in a day-time hours on-call schedule to ensure continuous global coverage.
The qualifications you need:
- Education: Bachelor of Computer Science, Engineering, or a related degree in the field of IT.
- Experience: Minimum 3 years of proven Technical Support experience handling complex technical issues and international customer inquiries whilst adhering to Service Level Agreements.
- Cloud Technologies: AWS or Azure certification and/or working experience in a mid to large sized Kubernetes / containerised environment.
- Demonstrated prompt engineering skills for optimizing AI outputs.
- Experienced in troubleshooting AI products, including hallucinations, reasoning issues, misbehavior and building AI Automations and Modeling
- Systems Administration: Proven experience with heterogeneous Linux/Unix systems.
- Coding Skills: Proficient in at least one programming language (e.g., Java) or a scripting language (e.g., Python).
- Databases: Experience with major database systems (e.g., SAP HANA, Oracle, MS SQL Server).
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role:
As a Senior Solutions Architect specializing in containerized solutions, you will play a crucial, pioneering role in this new initiative. Your primary focus will be leading the deployment of these solutions within our customer environments.
Solutions Architects are vital members of our project teams, often serving as the initial technical point of contact for our customers and key technical stakeholders for a successful deployment of Celonis. To ensure our customers achieve value, you will drive the technical setup required to leverage the full range of Celonis features and functionalities, including process mining, execution management, process automation, Action Flow, and task mining.
Given the unique nature of every customer environment, you will be the key liaison for translating the customer's technical requirements to ensure successful deployment on the clients infrastructure and successful integrations with their source systems. Furthermore, you will lead discussions on user management and authentication, acting as a technical partner to remove any technical barriers to user adoption.
The work you’ll do:
- On Celonis side you are the key technical stakeholder for a successful technical delivery and onboarding of Celonis for enterprise clients.
- Lead technical discussions to analyze customer architecture, recommend optimal solutions, and facilitate deployment, managing expectations amidst technical constraints.
- Remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary tradeoffs.
- Promote reusability by choosing between dedicated customer solutions and broader platform enhancements in collaboration with Celonis product development.
- Establish real-time data integrations between customer systems and Celonis via APIs and internal tools.
- Guide customers on authentication, user/group management, and provisioning best practices. Thus, removing all technical barriers to drive user adoption of Celonis.
The qualifications you need:
- Proven experience of 3+ years deploying and managing containerized applications on Kubernetes. Advanced knowledge with at least one specific Kubernetes distribution (Amazon EKS, Azure AKS, RedHat OpenShift, etc.).
- Eligibility for UK Security Check (SC) clearance is required; existing clearance is a strong advantage.
- Very good understanding of best practices in deploying, scaling, and maintaining highly available, secure and resilient containerized applications on Kubernetes, ensuring efficient resource utilization and operational stability.
- Proven experience implementing infrastructure as code (IaC, e.g. with Terraform) is required; Helm or Kustomize experience is strongly preferred. Fluency with additional tools such as ArgoCD, Jenkins, GitHub Actions, Ansible, etc., is a plus.
- Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus.
- Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming (Kafka or similar), SSO, LDAP, IT Security, Agile, etc.
- Experience in industry with experience to work on Python, SQL, data pipelines & ETL processes for large volumes of data is a plus.
- Knowledgeable about security and compliance topics for enterprise applications.Solid experience with project management, outstanding customer-centric & proven experience working with customers.
- A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As a Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights using SQL and creating complex data models to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Supply Chain Management. You always leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Process Automation, Task Mining and Machine Learning.
The work you’ll do:
- Lead and drive the implementation process while delivering exceptionally high levels of service to ensure the optimal solution for our customers with our Celonis technology
- Transform the customer’s data using SQL to create the data model for your process analysis
- Design and implement innovative analyses and execution apps and enrich them with Machine Learning algorithms or Task Mining to make the customer’s processes transparent and automated
- Analyze the data to identify process inefficiencies and understand the root causes to jointly suggest approaches to overcome them
- Quantify the business and financial potential and present the most relevant KPIs to the management
- Translate business requirements into technical specifications
- Conduct value creation workshops and align measures to improve process inefficiencies
- Set the foundation of the path to value to make the long-term customer success journey happen
The qualifications you need:
- Must be located in Washington DC, New York City or Raleigh.
- 7+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
- Must have relevant experience in Public Sector vertical
- Requires Active Security Clearance (that will remain active for at least 18+ months upon hire)
- Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
- Strong communication skills in English and enjoy interacting with various customers to understand and interpret business processes
- You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward
- Excellent analytical skills, well organized and known for being a quick learner
- Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
Visa sponsorship is not offered for this role
The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic organization focused on optimizing our customers' business processes through technical expertise. We integrate Consulting Services, Academy, and Customer Support to deliver comprehensive solutions. As thought leaders with deep product, technical, and domain expertise, we specialize in implementing Celonis to drive the adoption of process intelligence, ultimately transforming and improving our customers' core business operations. We achieve this by leveraging our best practices, extensive delivery experience, award-winning enablement programs, and robust support infrastructure.
The Role:
As an AI Deployment Architect, you will work directly with customers to understand their problems and design, deploy and scale innovative AI solutions and automations using our Process Intelligence platform. In a pre-sales and post sales capacity you will work closely with other AI experts across Product & Engineering and GTM to standardize these solutions and bring them to our customer base at scale. We are ideally looking for individuals with in-depth practical experience in delivering solutions to our customers.
The work you’ll do:
- Pitch the Celonis AI value proposition and vision to customers and align our solutions with their AI strategy
- Prototype, develop, deploy and scale AI solutions tailored to customer needs, including both traditional machine learning and LLM-based solutions
- Identify and package scalable AI use cases across the Celonis platform, driving innovation and expanding our offerings
- Collect and share AI success stories with the whole organization and our customers
- Help define and lead execution on the roadmap for AI Lighthouse customers
- Closely collaborate with Product & Engineering and the Business Apps Teams to inform future product development based on customer feedback
- Train internal teams and help them position and deploy AI solutions
- Design and architecting end-to-end deployments that encompass AI, PI & Automation
The preferred qualifications you need:
- Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and/or respective Software deployment. Ideally in a customer-facing role with a Consultancy or Business Software / SaaS Provider. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
- Proven experience developing AI solutions for enterprises, with a strong portfolio showcasing successful use cases solving real-world problems.
- Proficiency in programming languages such as Python
- Excellent problem-solving skills, analytical thinking, and attention to detail, with a track record of delivering high-quality solutions under tight deadlines.
- Strong communication and collaboration skills, with the ability to translate complex concepts into actionable insights for non-technical stakeholders.
- Experience in production level acceptance testing, delivering end-to-end solutions
- Strong visionary architectural mindset to develop scalable & easily extensible solutions
- Strong technical acumen to be able to choose the right AI solution / technology for the respective customer pain point
- Bachelor's degree or higher in Computer Science, Engineering, Mathematics, Econometrics or related field.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Center. Our support engineers are familiar with the everyday challenges organizations face when deploying Celonis software and can quickly diagnose and support the questions regarding product-related issues our customers face, and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and ideally you will be based in Washington, DC.
The Role:
As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will form the interface between our customers, partners and our customer success & delivery, development and product management organization. We are looking for someone eager to become an expert in Celonis Process Intelligence Software and to grow our Customer Support organization in our Raleigh office.
The work you’ll do:
- Provide 2nd Level Support for Customer using Celonis On-Premise and Intelligent Business Cloud products
- Named technical contact for Premium Support Customers
- Accept, qualify, drive, and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes
- Qualify problems or defects for handover and collaboration with 3rd Level
- KPI adherence based on external Service Level Agreements and Organizational Level Agreements
- Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
- Prepare and deliver Webcasts to customers and support staff on selected technical topics
- Collaborate with customers based on given and preferred communication channels
- Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization.
- Coverage of on-call rotations as part of the global team.
The qualifications you need:
- You hold a Bachelor of Computer Science or related degree
- Role requires and active Government Clearance (Public Trust, Secret or Top Secret) with 18 months - 2 years of remaining eligibility
- Have a minimum 6 years of proven 2nd Support Level experience in handling international customer inquiries in consideration of Service Level Agreements.
- Demonstrated use of AI in support administration, troubleshooting, documentation etc.
- Proficient in at least one programming language e.g. Java, or in a scripting language e.g. Python
- Have experience with database systems (SAP HANA, Oracle, MS SQL Server)
- Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments
- Have senior customer communication and handling skills
- Strong customer service focus
- Passionate about topics like Execution Management, Process Mining, Big Data, Data Lake
Visa sponsorship is not offered for this role.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Centre. Our support engineers are familiar with the common challenges organisations face when deploying Celonis software and are able to quickly diagnose and support the questions regarding product-related issues our customers face and provide technical support for Celonis On-Premise and Cloud-based products. You will report directly to the Team Lead Customer Support and you will be based in Bangalore, India.
- As a core function of the position, you will be responsible for the analysis, diagnosis, and recovery of complex technical issues. This will involve close engagement and interaction with our Product and Engineering teams and at times with our customers.
- Provide in-depth technical support for customer issues across one or more product areas of the Celonis Platform
- Drive and resolve complex Tickets according to ITSM processes
- Qualify problems or defects for close collaboration with Celonis Development and Product Management
- Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
- Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organisation
- Participate in 24x7 Support model
- An education in the field of IT, Computer Science, Engineering, or similar.
- First experience working as Technical Support Engineer, ideally experience handling complex technical issues.
- A fundamental working ability of heterogeneous Linux/Unix systems.
- Knowledge in one or more areas: SSO, JKS, Docker, Kubernetes, Datadog, Python, Java
- Have a structured approach to analyse and resolve issues
- Ideally, experience with database systems and SQL
- Experience with AWS and / or MS Azure.
- Customer contact experience, communication and service-oriented.
- A thirst to learn and like bringing ideas to the table.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Join the Celonis Support Services team, part of a 3-Level Support model, as a dedicated 2nd Level Technical Support Engineer. You will be located in Madrid and report directly to the Director of Customer Support.
The Role:
Our support engineers are highly-trained experts focused on diagnosing and resolving technical and product-related issues across the Celonis Product Suite. You will serve as the crucial interface between our global customers, partners and our internal Value Engineering & Delivery, Development, and Product Management organizations. We’re looking for someone eager to become a deep technical expert in Celonis infrastructure and software and contribute to a SaaS-based, customer value-focused environment.
The work you’ll do:
Your responsibilities are focused on expert technical analysis, resolution of complex incidents, and driving continuous improvement in support operations:
- Provide 2nd Level technical support for customer issues across Celonis Systems & Products.
- Serve as a Technical Contact for Premier Customers.
- Take ownership of complex cases - accepting, qualifying, driving, and resolving them according to ITSM processes and KPI adherence.
- As a core function, perform analysis, diagnosis, and recovery of complex technical issues, often requiring direct engagement with customers and internal Product and Engineering teams.
- Participate in Root Cause Analysis (RCA) cycles to improve the team's support Knowledge Base.
- Contribute actively to Continual Service Improvement (CSI) cycles and initiatives including Knowledge Centred Service (KCS)
- Prepare and deliver Webcasts on selected technical topics to customers and internal support staff.
- Participate in an on-call schedule to ensure continuous global coverage.
The qualifications you need:
- Education: Bachelor of Computer Science, Engineering, or a related degree in the field of IT.
- Experience: Minimum 3 years of proven Technical Support experience handling complex technical issues and international customer inquiries whilst adhering to Service Level Agreements.
- Certification: ITIL v3 Foundation Certification; additional ITIL certification is a plus.
- Cloud Technologies: AWS or Azure certification and/or working experience in a mid to large sized Kubernetes / containerised environment.
- Systems Administration: Proven experience with heterogeneous Linux/Unix systems.
- Coding Skills: Proficient in at least one programming language (e.g., Java) or a scripting language (e.g., Python).
- Databases: Experience with major database systems (e.g., SAP HANA, Oracle, MS SQL Server).
- Problem Solving: Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Join the Celonis Support Services team, part of a 3-Level Support model, as a dedicated 2nd Level Technical Support Engineer. You will be located in Madrid and report directly to the Director of Customer Support.
The Role:
Our support engineers are highly-trained experts focused on diagnosing and resolving technical and product-related issues across the Celonis Product Suite. You will serve as the crucial interface between our global customers, partners and our internal Value Engineering & Delivery, Development, and Product Management organizations. We’re looking for someone eager to become a deep technical expert in Celonis infrastructure and software and contribute to a SaaS-based, customer value-focused environment.
The work you’ll do:
Your responsibilities are focused on expert technical analysis, resolution of complex incidents, and driving continuous improvement in support operations:
- Provide 2nd Level technical support for customer issues across Celonis Systems & Products.
- Serve as a Technical Contact for Premier Customers.
- Take ownership of complex cases - accepting, qualifying, driving, and resolving them according to ITSM processes and KPI adherence.
- As a core function, perform analysis, diagnosis, and recovery of complex technical issues, often requiring direct engagement with customers and internal Product and Engineering teams.
- Participate in Root Cause Analysis (RCA) cycles to improve the team's support Knowledge Base.
- Contribute actively to Continual Service Improvement (CSI) cycles and initiatives including Knowledge Centred Service (KCS)
- Prepare and deliver Webcasts on selected technical topics to customers and internal support staff.
- Participate in an on-call schedule to ensure continuous global coverage.
The qualifications you need:
- Education: Bachelor of Computer Science, Engineering, or a related degree in the field of IT.
- Experience: Minimum 3 years of proven Technical Support experience handling complex technical issues and international customer inquiries whilst adhering to Service Level Agreements.
- Certification: ITIL v3 Foundation Certification; additional ITIL certification is a plus.
- Cloud Technologies: AWS or Azure certification and/or working experience in a mid to large sized Kubernetes / containerised environment.
- Systems Administration: Proven experience with heterogeneous Linux/Unix systems.
- Coding Skills: Proficient in at least one programming language (e.g., Java) or a scripting language (e.g., Python).
- Databases: Experience with major database systems (e.g., SAP HANA, Oracle, MS SQL Server).
- Problem Solving: Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team
Celonis makes processes work for people, companies, and the planet. As the Celonis Services organization, we are the strategic implementation consulting & transformation arm of a unified Customer Organization aligned to four core mandates:
- Make Celonis Business Critical: Transform the platform into the central nervous system of our customers’ operations.
- Scale Customer Health: Drive full platform adoption to ensure long-term value and stability.
- Focus on High-Value Activities: Prioritize complex, high-impact technical work that moves the needle for Focus & Strategic customers.
- Empower Career Growth: Foster an environment where every Celonaut owns customer success while accelerating their own professional trajectory.
We deliver production-ready Celonis Platform implementations that drive measurable top, bottom, and green-line impact. Moving beyond “point-in-time” analysis, we utilize a Discover-and-Build approach to solve the world's most complex operational challenges.
In close partnership with Value Engineering, we perform data-driven discovery to validate business hypotheses against real-world data. We then build and deploy operational, AI-enriched solutions on top of the Celonis Platform that automate decisions and optimize workflows at an enterprise scale.
We don't just implement AI for our customers; we live it. Our project delivery lifecycle is accelerated by state-of-the-art AI augmentation, allowing our consultants to focus on high-level, strategic problem-solving. By serving as the "eyes and ears" in the field, we maintain a continuous innovation loop with our Product & Engineering teams, ensuring our frontline learnings directly shape the future of the Celonis Platform.
The Role
You are an AI Deployment Architect (AIDA). You own the reality of scaling solutions within a customer's actual IT environment and productizing those results. Complementing your colleagues in Applied Value Engineers and Applied AI Engineering, who focus on pre-sales prototyping, you bridge the gap between "the art of the possible" and Business Critical, scaled solutions. As an AIDA, you steer account teams and customers toward AI use cases that are inherently scalable. You are not the primary implementer of these solutions. Instead, you steer the definition of the architectural vision for Consultants to execute and oversee delivery excellence. You remain hands-on for first-of-their-kind production solutions, eventually transitioning to an advisory capacity across a broad "book of work" within your assigned vertical.
The Work You’ll Do
- Advise and Safeguard Technical Implementations: Provide architectural oversight for concurrent deployments at Fortune 500 organizations. You act as the final technical authority, maintaining "project-ready" coding skills to troubleshoot and resolve critical production failures that block value realization.
- Architect AI-Enriched Solutions: Collaborate with pre-sales teams to transform experimental prototypes into robust, scalable enterprise applications. You then translate these successful deployments into standardized platform features by maintaining a tight feedback loop with Product and Engineering.
- Engineer Low-Latency Systems: optimize these AI-enriched solutions for high-throughput and minimal latency. You ensure the Celonis Platform handles near-real-time data integration without compromising the user experience of business-critical applications.
- Implement Eval-Ops & Automated Testing: Build rigorous evaluation pipelines to test LLM quality and reliability at scale. You move beyond manual spot-checks by institutionalizing automated benchmarks for model accuracy and safety.
- Deploy LLMOps & Lifecycle Governance: Design systems for continuous model monitoring, cost optimization, and performance tuning. You establish the frameworks for data privacy and compliance within the customer's actual IT environment.
- Troubleshoot Agentic Orchestration: Manage the complexity of multi-agent workflows where agentic activity is triggered by Celonis context and logged back to the platform. You ensure seamless hand-offs between agents and maintain the integrity of the full process loop.
The Preferred Qualifications You Need
- Architectural Leadership: Proven experience designing and scaling innovative AI solutions within actual customer IT environments, moving these solutions from pilot to production.
- Advanced Technical Production: Ability to refactor experimental pilots for production-scale performance and a deep proficiency in Python for building enterprise-grade LLM-based solutions.
- Vertical Industry Expertise: In-depth understanding of complex business challenges within a specific industry vertical (e.g., Manufacturing, Life Sciences).
- Senior Stakeholder Management: Excellence in translating highly complex architectural concepts and AI governance frameworks into strategic roadmaps for C-suite stakeholders.
- Lifecycle Mastery: Experience in production-level acceptance testing, low-latency system design, and the management of ongoing LLM performance.
- Academic Excellence: Bachelor’s degree or higher in Computer Science, Engineering, Mathematics, or a related quantitative field.
Visa sponsorship is not offered for this role.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Center. Our support engineers are familiar with the everyday challenges organizations face when deploying Celonis software and can quickly diagnose and support the questions regarding product-related issues our customers face, and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and ideally you will be based in Washington, DC.
The Role:
As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will form the interface between our customers, partners and our customer success & delivery, development and product management organization. We are looking for someone eager to become an expert in Celonis Process Intelligence Software and to grow our Customer Support organization in our Raleigh office.
The work you’ll do:
- Provide 2nd Level Support for Customer using Celonis On-Premise and Intelligent Business Cloud products
- Named technical contact for Premium Support Customers
- Accept, qualify, drive, and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes
- Qualify problems or defects for handover and collaboration with 3rd Level
- KPI adherence based on external Service Level Agreements and Organizational Level Agreements
- Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
- Prepare and deliver Webcasts to customers and support staff on selected technical topics
- Collaborate with customers based on given and preferred communication channels
- Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization.
- Coverage of on-call rotations as part of the global team.
The qualifications you need:
- You hold a Bachelor of Computer Science or related degree
- Role requires and active Government Clearance (Public Trust, Secret or Top Secret) with 18 months - 2 years of remaining eligibility
- Have a minimum 6 years of proven 2nd Support Level experience in handling international customer inquiries in consideration of Service Level Agreements.
- Demonstrated use of AI in support administration, troubleshooting, documentation etc.
- Proficient in at least one programming language e.g. Java, or in a scripting language e.g. Python
- Have experience with database systems (SAP HANA, Oracle, MS SQL Server)
- Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments
- Have senior customer communication and handling skills
- Strong customer service focus
- Passionate about topics like Execution Management, Process Mining, Big Data, Data Lake
Visa sponsorship is not offered for this role.
The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis makes processes work for people, companies, and the planet. As the Celonis Services organization, we are the strategic implementation consulting & transformation arm of a unified Customer Organization aligned to four core mandates:
- Make Celonis Business Critical: Transform the platform into the central nervous system of our customers’ operations.
- Scale Customer Health: Drive full platform adoption to ensure long-term value and stability.
- Focus on High-Value Activities: Prioritize complex, high-impact technical work that moves the needle for Focus & Strategic customers.
- Empower Career Growth: Foster an environment where every Celonaut owns customer success while accelerating their own professional trajectory.
We deliver production-ready Celonis Platform implementations that drive measurable top, bottom, and green-line impact. Moving beyond “point-in-time” analysis, we utilize a Discover-and-Build approach to solve the world's most complex operational challenges.
In close partnership with Value Engineering, we perform data-driven discovery to validate business hypotheses against real-world data. We then build and deploy operational, AI-enriched solutions on top of the Celonis Platform that automate decisions and optimize workflows at an enterprise scale.
We don't just implement AI for our customers; we live it. Our project delivery lifecycle is accelerated by state-of-the-art AI augmentation, allowing our consultants to focus on high-level, strategic problem-solving. By serving as the "eyes and ears" in the field, we maintain a continuous innovation loop with our Product & Engineering teams, ensuring our frontline learnings directly shape the future of the Celonis Platform.
The Role:
You are an AI Deployment Architect (AIDA). You own the reality of scaling solutions within a customer's actual IT environment and productizing those results. Complementing your colleagues in Applied Value Engineers and Applied AI Engineering, who focus on pre-sales prototyping, you bridge the gap between "the art of the possible" and Business Critical, scaled solutions. As an AIDA, you steer account teams and customers toward AI use cases that are inherently scalable. You are not the primary implementer of these solutions. Instead, you steer the definition of the architectural vision for Consultants to execute and oversee delivery excellence. You remain hands-on for first-of-their-kind production solutions, eventually transitioning to an advisory capacity across a broad "book of work" within your assigned vertical.
The work you’ll do:
- Advise and Safeguard Technical Implementations: Provide architectural oversight for concurrent deployments at Fortune 500 organizations. You act as the final technical authority, maintaining "project-ready" coding skills to troubleshoot and resolve critical production failures that block value realization.
- Architect AI-Enriched Solutions: Collaborate with pre-sales teams to transform experimental prototypes into robust, scalable enterprise applications. You then translate these successful deployments into standardized platform features by maintaining a tight feedback loop with Product and Engineering.
- Engineer Low-Latency Systems: optimize these AI-enriched solutions for high-throughput and minimal latency. You ensure the Celonis Platform handles near-real-time data integration without compromising the user experience of business-critical applications.
- Implement Eval-Ops & Automated Testing: Build rigorous evaluation pipelines to test LLM quality and reliability at scale. You move beyond manual spot-checks by institutionalizing automated benchmarks for model accuracy and safety.
- Deploy LLMOps & Lifecycle Governance: Design systems for continuous model monitoring, cost optimization, and performance tuning. You establish the frameworks for data privacy and compliance within the customer's actual IT environment.
- Troubleshoot Agentic Orchestration: Manage the complexity of multi-agent workflows where agentic activity is triggered by Celonis context and logged back to the platform. You ensure seamless hand-offs between agents and maintain the integrity of the full process loop.
The qualifications you need:
- More than 4-5 years experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
- Hands-on experience applying AI/ML techniques to solve business challenges is a plus.
- Native Japanese and strong communication in English
- Ability to refactor experimental pilots for production-scale performance and a deep proficiency in Python for building enterprise-grade LLM-based solutions.
- General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a plus.
- Enjoy interacting with various customers to understand and interpret business processes
- You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward
- Excellent analytical skills, well organised and known for being a quick learner
- Business acumen is a strong plus, supporting the ability to understand client needs, identify value drivers, and deliver strategic, impact-driven recommendations
- Successfully completed your studies in Business Informatics, Computer Science, Information Systems, Economics, Mathematics, or a related field
#LI-DH2
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise.
The Role:
As a Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
The work you’ll do:
Initiate
- Conduct Business workshops to translate customers' strategic objectives into high-impact Celonis use cases
- Coordinate with Data Operations team from Celonis to connect our solution to the customer IT environment (data extractions)
Implement
- Lead the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, Data transformations, Process analysis building, KPIs building)
- Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer
Adopt
- Lead the value creation workshops and define measures to improve process inefficiencies
- Define the most relevant KPIs measuring the customer’s success
- Quantify the business and financial potential and present the findings to the management
- Automate tasks to drive value and improve the process conformance rate
Monitor and enable
- Manage customer expectations and project planning
- Demonstrate and train customers users (set the foundation of the path to value to make the long-term customer success journey happen
The qualifications you need:
- 7+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement Consulting, within Software Vendors, Consulting firms or System integrators
- Demonstrated ability to translate business requirements into technical solutions (Data models)
- You are knowledgeable of data related languages (SQL required, other programming languages such as Python are a plus...)
- A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
- General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus.
- Willing to develop a strong expertise on a solution through a continuous learning approach
- Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
- Excellent analytical skills, well-organized and you are known for being a quick learner
- Fluency in English
- Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
Visa sponsorship is not offered for this role.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise.
The Role:
As a Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
The work you’ll do:
Initiate
- Conduct Business workshops to translate customers' strategic objectives into high-impact Celonis use cases
- Coordinate with Data Operations team from Celonis to connect our solution to the customer IT environment (data extractions)
Implement
- Lead the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, Data transformations, Process analysis building, KPIs building)
- Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer
Adopt
- Lead the value creation workshops and define measures to improve process inefficiencies
- Define the most relevant KPIs measuring the customer’s success
- Quantify the business and financial potential and present the findings to the management
- Automate tasks to drive value and improve the process conformance rate
Monitor and enable
- Manage customer expectations and project planning
- Demonstrate and train customers users (set the foundation of the path to value to make the long-term customer success journey happen
The qualifications you need:
- 7+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement Consulting, within Software Vendors, Consulting firms or System integrators
- Demonstrated ability to translate business requirements into technical solutions (Data models)
- You are knowledgeable of data related languages (SQL required, other programming languages such as Python are a plus...)
- A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
- General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus.
- Willing to develop a strong expertise on a solution through a continuous learning approach
- Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
- Excellent analytical skills, well-organized and you are known for being a quick learner
- Fluency in English
- Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
Visa sponsorship is not offered for this role.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic organization focused on optimizing our customers' business processes through technical expertise. We integrate Consulting Services, Academy, and Customer Support to deliver comprehensive solutions. As thought leaders with deep product, technical, and domain expertise, we specialize in implementing Celonis to drive the adoption of process intelligence, ultimately transforming and improving our customers' core business operations. We achieve this by leveraging our best practices, extensive delivery experience, award-winning enablement programs, and robust support infrastructure.
The Role:
As a Lead AI Deployment Architect, you will work directly with customers to understand their problems and design, deploy and scale innovative AI solutions and automations using our Process Intelligence platform. In a pre-sales and post sales capacity you will work closely with other AI experts across Product & Engineering and GTM to standardize these solutions and bring them to our customer base at scale. We are ideally looking for individuals with in-depth practical experience in delivering solutions to our customers.
The work you’ll do:
- Architect & Deploy: Prototype, develop, and scale end-to-end AI solutions tailored to customer needs, leveraging Python, LLM-based architectures (RAG), and Machine Learning models.
- Strategic Alignment: Pitch the Celonis AI value proposition to C-level stakeholders, aligning our Process Intelligence capabilities with their broader enterprise AI strategy.
- Scale Innovation: Identify high-impact AI use cases across the Celonis platform and package them into scalable, repeatable offerings (e.g., via the Machine Learning Workbench).
- Lead "Lighthouse" Projects: Define and execute the technical roadmap for AI Lighthouse customers, ensuring successful value realization from pilot to production.
- Cross-Functional Feedback: Act as the technical voice of the customer, collaborating with Product & Engineering to influence the roadmap for AI Agents and automation capabilities.
- Enablement & Evangelism: Train internal teams on AI deployment best practices and share success stories to elevate the organization’s technical maturity.
- Full-Stack Implementation: Design and architect deployments that seamlessly integrate AI, Process Intelligence, and Automation into complex enterprise IT landscapes.
The preferred qualifications you need:
- Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and/or respective Software deployment. Ideally in a customer-facing role with a Consultancy or Business Software / SaaS Provider. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
- Proven experience developing AI solutions for enterprises, with a strong portfolio showcasing successful use cases solving real-world problems.
- Proficiency in programming languages such as Python
- Excellent problem-solving skills, analytical thinking, and attention to detail, with a track record of delivering high-quality solutions under tight deadlines.
- Strong communication and collaboration skills, with the ability to translate complex concepts into actionable insights for non-technical stakeholders.
- Experience in production level acceptance testing, delivering end-to-end solutions
- Strong visionary architectural mindset to develop scalable & easily extensible solutions
- Strong technical acumen to be able to choose the right AI solution / technology for the respective customer pain point
- Bachelor's degree or higher in Computer Science, Engineering, Mathematics, Econometrics or related field.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys as well as generating tangible business value during the engagements. It includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations, maximizing business value and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise.
The Role:
As a Principal Consultant, you will accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and develop data-driven process insights using SQL and create complex data models to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Spply Chain Management. You leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Process Automation, Artificial Intelligence (AI) and Machine Learning (ML).
The work you’ll do:
Initiate:
- Play a key role in the Celonis implementation project to ensure the optimal solution to tackle the customer’s pain points
- Design innovative analyses and operational apps and enrich them with Machine Learning algorithms or Artificial Intelligence to make the customer’s processes transparent
- Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer
- Strategic Advisory: Advise C-level stakeholders (Chief Risk Officers, DPOs) on the regulatory roadmap, helping them navigate the complex landscape of AI compliance.
- Engagement Leadership: Collaborate with senior executives and process owners to define their Responsible AI goals. You will act as the primary point of contact for governance escalations and regulatory roadblocks, ensuring that compliance milestones are met on time.
Implement:
- Conduct value workshops to develop business cases and align measures to improve process inefficiencies
- Quantify the business and financial potential and present the findings to the management
- Implement our Process Automation technology to speed up the customer’s processes, to drive value and to improve the process conformance rate
Adopt:
- Implement the most relevant KPIs measuring the customer’s success
- Ensure the enablement of the customer to continuously improve processes
- Set the foundation of the path to value to make the long-term customer success journey happen
The qualifications you need:
- 10+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area.
- Hands-on experience applying AI/ML techniques or similar technologies
- Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
- Strong communication skills in English and enjoy interacting with various customers to understand and interpret business processes
- You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward
- Excellent analytical skills, well organised and known for being a quick learner
- Business acumen is a strong plus, supporting the ability to understand client needs, identify value drivers, and deliver strategic, impact-driven recommendations
- Master’s degree or PhD in Law, Political Science, or a related field (e.g., Science & Technology Studies).
- Bonus: Certifications in Privacy (CIPP/E) or AI Governance (e.g., AIGP)
#LI-DB5
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic organization focused on optimizing our customers' business processes through technical expertise. We integrate Consulting Services, Academy, and Customer Support to deliver comprehensive solutions. As thought leaders with deep product, technical, and domain expertise, we specialize in implementing Celonis to drive the adoption of process intelligence, ultimately transforming and improving our customers' core business operations. We achieve this by leveraging our best practices, extensive delivery experience, award-winning enablement programs, and robust support infrastructure.
The Role:
As a Principal AI Deployment Architect, you will work directly with customers to understand their problems and design, deploy and scale innovative AI solutions and automations using our Process Intelligence platform. In a pre-sales and post sales capacity you will work closely with other AI experts across Product & Engineering and GTM to standardize these solutions and bring them to our customer base at scale. We are ideally looking for individuals with in-depth practical experience in delivering solutions to our customers.
The work you’ll do:
- Architect & Deploy: Prototype, develop, and scale end-to-end AI solutions tailored to customer needs, leveraging Python, LLM-based architectures (RAG), and Machine Learning models.
- Strategic Alignment: Pitch the Celonis AI value proposition to C-level stakeholders, aligning our Process Intelligence capabilities with their broader enterprise AI strategy.
- Scale Innovation: Identify high-impact AI use cases across the Celonis platform and package them into scalable, repeatable offerings (e.g., via the Machine Learning Workbench).
- Lead "Lighthouse" Projects: Define and execute the technical roadmap for AI Lighthouse customers, ensuring successful value realization from pilot to production.
- Cross-Functional Feedback: Act as the technical voice of the customer, collaborating with Product & Engineering to influence the roadmap for AI Agents and automation capabilities.
- Enablement & Evangelism: Train internal teams on AI deployment best practices and share success stories to elevate the organization’s technical maturity.
- Full-Stack Implementation: Design and architect deployments that seamlessly integrate AI, Process Intelligence, and Automation into complex enterprise IT landscapes.
The preferred qualifications you need:
- Consultative Background: 10+ years experience in a technical, customer-facing role (e.g., SaaS Provider, Consultancy, or Enterprise Center of Excellence) with a focus on delivering business value through data.
- Problem Solving: Excellent analytical thinking skills, with a track record of mapping unstructured business pain points to specific technical AI solutions.
- Communication: Ability to translate complex architectural concepts into actionable insights for non-technical stakeholders and executives.
- Core Development: Strong proficiency in Python for data science and production engineering (Experience with Pandas, NumPy, or similar libraries).
- AI/ML Proficiency: Proven experience developing and deploying AI solutions for enterprises. Must have a portfolio showcasing successful use cases in either predictive ML or Generative AI (LLMs).
- Architecture & Scale: A strong visionary mindset with the ability to design scalable, extensible, and fault-tolerant architectures.
- Production Standards: Experience with production-level acceptance testing, CI/CD, and delivering end-to-end solutions that are robust and secure.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys as well as generating tangible business value during the engagements. It includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations, maximizing business value and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise.
The Role:
As a Lead Consultant, you will accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and develop data-driven process insights using SQL and create complex data models to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Supply Chain Management. You leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Process Automation, Artificial Intelligence (AI) and Machine Learning (ML).
The work you’ll do:
Initiate:
- Play a key role in the Celonis implementation project to ensure the optimal solution to tackle the customer’s pain points
- Design innovative analyses and operational apps and enrich them with Machine Learning algorithms or Artificial Intelligence to make the customer’s processes transparent
- Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer
Implement:
- Conduct value workshops to develop business cases and align measures to improve process inefficiencies
- Quantify the business and financial potential and present the findings to the management
- Implement our Process Automation technology to speed up the customer’s processes, to drive value and to improve the process conformance rate
Adopt:
- Implement the most relevant KPIs measuring the customer’s success
- Ensure the enablement of the customer to continuously improve processes
- Set the foundation of the path to value to make the long-term customer success journey happen
The qualifications you need:
- Min. 7 years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area.
- Hands-on experience applying AI/ML techniques or similar technologies
- Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
- Strong communication skills in English and enjoy interacting with various customers to understand and interpret business processes
- You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward
- Excellent analytical skills, well organised and known for being a quick learner
- Business acumen is a strong plus, supporting the ability to understand client needs, identify value drivers, and deliver strategic, impact-driven recommendations
- Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
#LI-DB5
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As a Senior or Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
The work you’ll do:
Initiate
- Conduct Business workshops to translate customers' strategic objectives into high-impact Celonis use cases
- Coordinate with Data Operations team from Celonis to connect our solution to the customer IT environment (data extractions)
Implement
- Lead the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, Data transformations, Process analysis building, KPIs building)
- Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer
Adopt
- Lead the value creation workshops and define measures to improve process inefficiencies
- Define the most relevant KPIs measuring the customer’s success
- Quantify the business and financial potential and present the findings to the management
- Automate tasks to drive value and improve the process conformance rate
Monitor and enable
-
- Manage customer expectations and project planning
- Demonstrate and train customers users (set the foundation of the path to value to make the long-term customer success journey happen
The qualifications you need:
- (Senior) 4+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement Consulting, within Software Vendors, Consulting firms or System integrators
- Demonstrated ability to translate business requirements into technical solutions (Data models)
- You are knowledgeable of data related languages (SQL Required)
- Highly Preferred: Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
- A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
- General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus.
- Willing to develop a strong expertise on a solution through a continuous learning approach
- Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
- Excellent analytical skills, well-organized and you are known for being a quick learner
- Fluency in English
- Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
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Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As a Senior or Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
The work you’ll do:
Initiate
- Conduct Business workshops to translate customers' strategic objectives into high-impact Celonis use cases
- Coordinate with Data Operations team from Celonis to connect our solution to the customer IT environment (data extractions)
Implement
- Lead the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, Data transformations, Process analysis building, KPIs building)
- Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer
Adopt
- Lead the value creation workshops and define measures to improve process inefficiencies
- Define the most relevant KPIs measuring the customer’s success
- Quantify the business and financial potential and present the findings to the management
- Automate tasks to drive value and improve the process conformance rate
Monitor and enable
- Manage customer expectations and project planning
- Demonstrate and train customers users (set the foundation of the path to value to make the long-term customer success journey happen
The qualifications you need:
- (Senior) 4+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement Consulting, within Software Vendors, Consulting firms or System integrator
- Demonstrated ability to translate business requirements into technical solutions (Data models)
- You are knowledgeable of data related languages (SQL required)
- Highly Preferred: Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
- A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
- General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus.
- Willing to develop a strong expertise on a solution through a continuous learning approach
- Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
- Excellent analytical skills, well-organized and you are known for being a quick learner
- Fluency in English
- Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis