AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

The Site Reliability Engineer (SRE) II is responsible for designing, implementing, and maintaining scalable and reliable systems and applications. Focus on automation, monitoring, and incident response to ensure high system availability and performance. This role will collaborate with development teams, and employ infrastructure as code principles. This role combines software development and system administration skills to enhance overall system reliability and efficiency. Contributes to capacity planning, on-call support, and documentation efforts within the organization.

What Will You Do?

• Builds and scales the technology infrastructure to meet rapidly increasing demand.
• Collaborates with cross-functional teams to launch new features and services.
• Delivers automation solutions for deployment, monitoring, management. and incident response.
• Develops and improves operational practices and procedures.
• Participate in incident response and resolution activities, including root cause analysis, to minimize downtime and prevent future occurrences.
• Coaches more junior colleagues in techniques, processes, and responsibilities.

What Will You Bring?

• BA/BS Degree (4-year) relevant field such as Computer Science, Information Technology, or a related technical discipline is preferred but not mandatory.
• 4-6 years In a site reliability, dev ops, or systems engineering position
• Intermediate knowledge of cloud service operations, including data assurance, monitoring, alerting and notifications.
• Intermediate knowledge of Infrastructure as code
• Intermediate knowledge of containers and orchestration platforms
• Intermediate knowledge of continuous integration and continuous delivery
• Demonstrated ability to manage cloud native environments
• Problem solving and decision making skills.
• Intermediate proficiency programming or scripting language (e.g., Python, Bash, or Go). The ability to write and understand code for automating tasks.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $130,000-$145,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

There will be an in-person onsite component as part of our interview process. 

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min interview (Recruiter)
• Stage 2: 30-min interview (hiring manager)
• Stage 3: 45-min team interview 
• Stage 4: 30-min Executive interview

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS actively seeking a Database Engineer to provide quality, scalable data solutions for AXS products. The candidate will be expected to collaborate to design and then develop, implement, and optimize critical databases, processes and reports to achieve business goals and support the development and data platform teams.

Key Responsibilities:

• Design, implement, and maintain relational and NoSQL databases (Oracle, SQL Server, PostgreSQL, Aurora, MongoDB, etc.).

• Integrate database deployments into CI/CD pipelines to enable automated schema migrations, rollback, and testing.

• Develop and manage infrastructure as code (IaC) for database provisioning (Terraform, CloudFormation, Ansible).

• Implement monitoring, alerting, and logging solutions to ensure database performance, health, and security.

• Optimize database queries, indexes, and execution plans to improve performance and reduce costs.

• Manage high availability, replication, backup, and disaster recovery strategies.

• Collaborate with developers, SREs, and DevOps engineers to ensure smooth and secure application-to-database integration.

• Enforce security best practices, including encryption, key management (AWS KMS/CMK), access control, and compliance with data regulations.

• Automate routine operational tasks to improve efficiency and reduce manual intervention.

• Troubleshoot complex production issues and drive root cause analysis.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

• 5+ years of experience as a Database Engineer / DBA with at least 3+ years in a DevOps/Cloud environment.

• Proficiency with PostgreSQL, Oracle, SQL Server,  Aurora (at least one deeply, others working knowledge).

• Experience with CI/CD tools (Liqbase,  GitHub Actions, Azure DevOps, etc.).

• Hands-on experience with IaC (Terraform, CloudFormation).

• Expertise in cloud platforms (AWS preferred, Azure/GCP a plus).

• Solid understanding of database security, encryption, and auditing.

• Solid understand on Kafka cluster. 

• Strong troubleshooting and performance tuning skills

Pay Scale: $100,000-$120,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements. 

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

*There will be an in-person onsite component as part of our interview process.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Senior Software Architect to shape the foundation of our next-generation ticketing platforms and experiences. As a key member of our global architecture team, you'll set the vision for systems that power millions of transactions worldwide—designing solutions that are not only robust and scalable, but transformative for fans and clients alike. This is a role for a strategic thinker who thrives on tackling complexity, working across diverse tools, languages, and platforms to bring clarity and cohesion to our technology landscape. You'll collaborate with teams across engineering, product, and business to ensure that every system we build aligns to a bold, forward-looking technical strategy. Above all, you'll help chart the course for the future of live entertainment technology—creating architectures that are elegant, enduring, and built to inspire.

What Will You Do?

• Own architecture responsibilities and collaborate with senior architects and engineers to establish holistic enterprise architecture.
• Perform architectural and code reviews for applications and ticketing systems.
• Translate product and business requirements into scalable architectural designs aligned with broader strategic goals.
• Guide engineering teams through development lifecycles to ensure implementation of best practices and scalable frameworks.
• Architect enterprise-level solutions for internal systems and external partner integrations.
• Evaluate emerging technologies and propose improvements to drive high-performance, reliable applications.
• Define architectural roadmaps and drive consensus across engineering and product teams.
• Mentor engineers and evangelize technology best practices across teams.
• Balance strategic system-wide design with hands-on technical execution.
• Reinforce sound decision-making and adherence to high standards in technical design and code quality.
• Support end-to-end delivery of projects and technical initiatives.
• Stay ahead of industry trends through research, learning, and prototyping of emerging technologies.

What Will You Bring?

• 5+ years of experience architecting and delivering software solutions and platforms.
• Experience with React.js and TypeScript is a plus.
• Experience with streaming platforms and event-driven architecture (e.g., Kafka).
• Experience with infrastructure and cloud technologies (Terraform, AWS, Kubernetes).
• Strong foundation in application architecture with understanding of front-end and back-end systems.
• Expertise in service-oriented architecture and web services.
• Proven experience building large-scale, high-performance transactional systems.
• Proficiency in backend development with .NET and Node.js.
• Skilled in working with relational databases (PostgreSQL, MySQL, Oracle, Microsoft SQL Server).
• Familiarity with NoSQL and search platforms (e.g., Elasticsearch, OpenSearch, DynamoDB, Redis).
• Strong knowledge of application security best practices.

Pay Scale: $148,500 - $162,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

• Stage 1: 20-30 preliminary interview 
• Stage:2: 45-min Hiring Manager Interview 
• Stage 3: 30-min open discussion interview 
• Stage 4: 90-min technical interview  
• Stage 5: 30-min Executive Interview  

*Employer does not offer work visa sponsorship for this position.
 
*There will be an in-person onsite component as part of our interview process.  

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG's policy is to hire the most qualified applicants.  We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Senior Software Architect to shape the foundation of our next-generation ticketing platforms and experiences. As a key member of our global architecture team, you'll set the vision for systems that power millions of transactions worldwide—designing solutions that are not only robust and scalable, but transformative for fans and clients alike. This is a role for a strategic thinker who thrives on tackling complexity, working across diverse tools, languages, and platforms to bring clarity and cohesion to our technology landscape. You'll collaborate with teams across engineering, product, and business to ensure that every system we build aligns to a bold, forward-looking technical strategy. Above all, you'll help chart the course for the future of live entertainment technology—creating architectures that are elegant, enduring, and built to inspire.

What Will You Do?

• Own architecture responsibilities and collaborate with senior architects and engineers to establish holistic enterprise architecture.
• Perform architectural and code reviews for applications and ticketing systems.
• Translate product and business requirements into scalable architectural designs aligned with broader strategic goals.
• Guide engineering teams through development lifecycles to ensure implementation of best practices and scalable frameworks.
• Architect enterprise-level solutions for internal systems and external partner integrations.
• Evaluate emerging technologies and propose improvements to drive high-performance, reliable applications.
• Define architectural roadmaps and drive consensus across engineering and product teams.
• Mentor engineers and evangelize technology best practices across teams.
• Balance strategic system-wide design with hands-on technical execution.
• Reinforce sound decision-making and adherence to high standards in technical design and code quality.
• Support end-to-end delivery of projects and technical initiatives.
• Stay ahead of industry trends through research, learning, and prototyping of emerging technologies.

What Will You Bring?

• 5+ years of experience architecting and delivering software solutions and platforms.
• Experience with React.js and TypeScript is a plus.
• Experience with streaming platforms and event-driven architecture (e.g., Kafka).
• Experience with infrastructure and cloud technologies (Terraform, AWS, Kubernetes).
• Strong foundation in application architecture with understanding of front-end and back-end systems.
• Expertise in service-oriented architecture and web services.
• Proven experience building large-scale, high-performance transactional systems.
• Proficiency in backend development with .NET and Node.js.
• Skilled in working with relational databases (PostgreSQL, MySQL, Oracle, Microsoft SQL Server).
• Familiarity with NoSQL and search platforms (e.g., Elasticsearch, OpenSearch, DynamoDB, Redis).
• Strong knowledge of application security best practices.

Pay Scale: $165000 - $180,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

• Stage 1: 20-30 preliminary interview 
• Stage:2: 45-min Hiring Manager Interview 
• Stage 3: 30-min open discussion interview 
• Stage 4: 90-min technical interview  
• Stage 5: 30-min Executive Interview  

*Employer does not offer work visa sponsorship for this position.
 
*There will be an in-person onsite component as part of our interview process.  

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG's policy is to hire the most qualified applicants.  We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Manager, Software Engineering who will not only lead engineers but also inspire them to build technology that powers unforgettable moments. In this role, you’ll guide the creation of features and services that span our entire ecosystem—from intuitive B2B applications to seamless payment systems to the powerful transactional engines that keep our global platforms running. Together with your team, you’ll design and deliver innovative, scalable solutions that bring fans closer to the events they love and set new standards for live entertainment technology.

What Will You Do?

• Manage 4-6 engineers, including coaching, mentorship and performance reviews
• Continue to be hands-on in working with code, doing code reviews, and improving our software development practices
• Partner closely with the Architecture, QA, Infrastructure, Ops teams to identify and push technical initiatives
• Collaborate with Product, PMO, stakeholders, other  teams and peers to coordinate work, gather feedback and communicate updates
• Make focused, operational decisions to execute against goals and project plans
• Participate in recruiting and retention efforts

What Will You Bring?

• 5+ years of relevant, hands-on and technical leadership experience as a senior or lead software engineer
• 3+ years of relevant people management experience with at least 3 direct reports
• Strong skills and experience in systems design and full stack development with ReactJS, .NET and SQL
• Deep understanding of the software development lifecycle and the tools used
• Demonstrated ability to think critically and provide strategic insight and analysis to solve problems and make improvements
• Experience working in a continuous integration and continuous delivery environment
• Experience working with and deploying to AWS

Bonus points if You Have

• Experience with containers, AWS CodeBuild, Spinnaker, Terraform
• Experience with logging, monitoring and alerting tools and best practices
• Experience with high traffic and large-scale global consumer and enterprise software platforms
• Ticketing industry experience

Pay Scale:  $144,000-162,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

*Employer does not offer work visa sponsorship for this position. 

This position is also available as remote if not local to one of our offices. Individual compensation is determined by skills, qualifications, experience, and market location.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Curious about the typical interview process for this position? Here's what to expect:

• Round 1: 45-min virtual screening interview
• Round 2: 45-min virtual Hiring Manager interview  
• Round 3: 45-min virtual People/Product Management interview
• Round 4: 60-min virtual Technical Interview - React coding
• Round 5: 60-min virtual Technical Interview - System Design
• Round 6: 45-min virtual Executive Interview

*This schedule may be subject to change

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Manager, Software Engineering who will not only lead engineers but also inspire them to build technology that powers unforgettable moments. In this role, you’ll guide the creation of features and services that span our entire ecosystem—from intuitive B2B applications to seamless payment systems to the powerful transactional engines that keep our global platforms running. Together with your team, you’ll design and deliver innovative, scalable solutions that bring fans closer to the events they love and set new standards for live entertainment technology.

What Will You Do?

• Manage 4-6 engineers, including coaching, mentorship and performance reviews
• Continue to be hands-on in working with code, doing code reviews, and improving our software development practices
• Partner closely with the Architecture, QA, Infrastructure, Ops teams to identify and push technical initiatives
• Collaborate with Product, PMO, stakeholders, other  teams and peers to coordinate work, gather feedback and communicate updates
• Make focused, operational decisions to execute against goals and project plans
• Participate in recruiting and retention efforts

What Will You Bring?

• 5+ years of relevant, hands-on and technical leadership experience as a senior or lead software engineer
• 3+ years of relevant people management experience with at least 3 direct reports
• Strong skills and experience in systems design and full stack development with ReactJS, .NET and SQL
• Deep understanding of the software development lifecycle and the tools used
• Demonstrated ability to think critically and provide strategic insight and analysis to solve problems and make improvements
• Experience working in a continuous integration and continuous delivery environment
• Experience working with and deploying to AWS

Bonus points if You Have

• Experience with containers, AWS CodeBuild, Spinnaker, Terraform
• Experience with logging, monitoring and alerting tools and best practices
• Experience with high traffic and large-scale global consumer and enterprise software platforms
• Ticketing industry experience

Pay Scale:  $144,000-162,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

*Employer does not offer work visa sponsorship for this position. 

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Curious about the typical interview process for this position? Here's what to expect:

• Round 1: 45-min screening interview
• Round 2: 45-min Hiring Manager interview  
• Round 3: 45-min People/Product Management interview
• Round 4: 60-min Technical Interview - React coding
• Round 5: 60-min Technical Interview - System Design
• Round 6: 45-min Executive Interview

*This schedule may be subject to change

There will be in-person onsite components as part of this interview process.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

From nation-wide music festivals to small fundraisers, WRSTBND is a leading partner for seamless event technology.

WRSTBND was born out of a think tank of tech engineers and event producers to bridge every operational aspect of events. We have created an event technology ecosystem that connects the dots on multiple aspects of an event.

We’re pioneering integrated RFID and NFC scanning hardware, edge computing, real-time mobile transactions and backend processes – each with the ability to be customized to specific event needs and goals. Our team is trusted by industry leaders such as See Tickets, Live Nation, C3 Presents, and the NBA.

As a Project Manager for WRSTBND, you'll:

• Determine and define event project scopes and objectives within the parameters set forth by the client and sales team
• Work directly with the client to ensure all event requirements and expectations or exceeded
• Provide detailed and preemptive communication to both clients and our internal sales, operations and logistics teams
• Work closely with the technical team to ensure integrations, upgrades, and features promised to clients are functional and tested.
• Prepare and manage event budget based on scope of work and resource requirements
• Support shows onsite, and Identify and resolve issues in a professional manner throughout the duration of the project
• Measure project performance throughout scope to identify areas for improvement

You don't have to check all the boxes, but we think these skills are important:

• 5-8 years of experience managing complex projects or events (live events, ticketing and show operations experience preferred)
• BA/BS in Computer Science or related field
• Excellent interpersonal skills for clear communication with clients, team members and vendors
• Ability to work independently while exercising strategic judgment and initiative
• Ability to solve problems independently and creatively by thinking outside the box
• Ability to be a motivated self-starter alongside a willingness to learn
• Ability to work flexible hours based on projects, including daytime, evening, weekends, and holidays as needed
• Ability to travel up to 25% based on project needs and schedules

Pay Scale: $65,000-$75,000

Bonus:  This position is eligible for a bonus under the current bonus plan requirements. 

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

*Employer does not offer work visa sponsorship for this position.

These are some of the perks of working at WRSTBND:

• Salary commensurate with experience
• Health, dental, and vision benefits
• 401(k) retirement plan with matching
• Flexible work hours / policy

If you read the below description and feel that WRSTBND excites you, but your experience does not add up completely that is ok. We encourage you to still apply and tell us what makes you passionate and how you can add value to our team.   

WRSTBND is committed to fighting injustice. Fairness is key to our company's purpose. We are an equal opportunity employer and value diversity. WRSTBND is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Read more about WRSTBND here or check us out on Instagram.

About AXS
 

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

About AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Sr. Product Manager for our MarTech team to lead the execution and delivery of the global MarTech ecosystem, including Salesforce Marketing Cloud Engagement, Personalization, Customer Data Platform (CDP), website personalization tooling, mobile push infrastructure, advertising technology integrations, tag management systems, SDK governance, and event instrumentation standards. They will be responsible for translating marketing and business strategy into actionable product roadmaps and prioritized backlogs, ensuring platform health, driving global adoption, and maximizing ROI across customer engagement, lifecycle marketing, and activation systems. This role partners closely with marketing leaders, architects, data engineers, analytics teams, and global stakeholders to deliver scalable customer data and engagement solutions. While execution-focused, the role plays a key leadership role in MarTech platform governance, identity strategy, and long-term capability planning.

What Will You Do?

• Understand and evaluate global marketing, customer engagement, and activation needs by conducting discovery sessions, gathering stakeholder feedback, and analyzing performance and behavioral data to inform roadmap priorities. Translates lifecycle marketing and customer engagement strategies into actionable product roadmaps and prioritized backlogs aligned with enterprise objectives and global delivery capacity.
• Work closely with MarTech architects, developers, data engineering, and analytics teams to define features, document epics and user stories, and drive sprint execution across Marketing Cloud, personalization platforms, CDP, website and mobile activation capabilities, advertising integrations, tag management systems, and event instrumentation frameworks. Manages dependencies across CRM, data warehouse, web, mobile, and paid media platforms while ensuring predictable global delivery.
• Apply strong product management discipline and Agile practices to improve delivery predictability, increase transparency, and enhance cross-team coordination across distributed global teams.
• Play a key leadership role in MarTech platform governance by supporting enterprise standards for audience management, identity resolution, event taxonomy, tracking frameworks, SDK implementation, campaign build processes, and data usage. Ensure solutions align with privacy, consent, and regulatory compliance requirements while contributing to long-term platform scalability and technical debt prioritization.
• Oversee global release planning and activation enablement processes, ensuring structured user acceptance testing, stakeholder validation, and successful deployment of omnichannel marketing capabilities. Partners with marketing operations and analytics teams to ensure solutions deliver measurable business value.
• Drive sequencing and prioritization across concurrent initiatives to ensure alignment with enterprise objectives, lifecycle marketing strategy, customer data strategy, and measurable revenue impact.
• Develop and track key performance indicators to measure MarTech effectiveness, including engagement rates, audience growth, journey progression, personalization performance, event data quality, activation speed, and incremental revenue contribution. Identifies optimization opportunities and supports experimentation frameworks to improve customer experience and activation efficiency.
• Coach and train junior colleagues (business analysts, product managers) in MarTech product management processes, data governance practices, and activation best practices.

What Will You Bring?

• Bachelor’s degree in Marketing, Business, Information Systems, Data Analytics, or related field preferred
• 5-7 years in Product Management, MarTech platform ownership, or Marketing Technology delivery.
• Strong hands-on experience with Salesforce Marketing Cloud Engagement required.
• Experience with Personalization and/or CDP strongly preferred.
• Experience with tag management systems (GTM, Tealium or similar).
• Experience overseeing event taxonomy, tracking frameworks, mobile SDK governance, and adtech integrations.
• Experience delivering omnichannel activation capabilities across web, mobile, and paid media environments.
• Experience working with global, distributed teams across multiple time zones.
• Demonstrated ability to manage competing priorities in enterprise-scale environments.
• Experience partnering with marketing, data engineering, and analytics teams to support customer data unification and activation.
• Experience collaborating with cross-functional teams, across geographies including executive management, product management, operations, sales, and marketing.
• Strong understanding of customer data architecture, audience segmentation, and activation workflows.
• Experience with identity resolution and CDP frameworks.
• Knowledge of marketing automation, journey orchestration, and personalization platforms.
• Understanding of event data modeling and data layer design best practices.
• Excellent backlog management and prioritization skills.
• Ability to translate lifecycle marketing strategy into executable delivery plans.
• Experience with Agile tools such as Jira and GitHub or comparable DevOps platforms.
• Strong executive-level written and verbal communication skills with the ability to influence both technical and non-technical stakeholders.
• Highly organized with the ability to operate effectively in fast-paced, global environments.

Bonus points if You Have

• Certified Product Owner certification

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $140,000 - $150,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

 Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min virtual interview (Recruiter)
• Stage 2: 30-min virtual interview (hiring manager)
• Stage 3: 45-min virtual interview (Team Lead)  
• Stage 4: Two 60-min onsite/virtual interviews (Peer and Hiring Manager)

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Sr. Solutions Engineer - Mulesoft to designs, build, deploy, and operate API-led integrations on Mule 4 using Anypoint Platform. They will delivers reusable, testable APIs, interfaces, and integration flows that support enterprise connectivity across business systems. They will partner with architects, engineers, and stakeholders to implement secure, observable, and scalable integrations, with strong emphasis on DataWeave transformations, API lifecycle management, CloudHub deployments, and automated testing with MUnit.

What Will You Do?

• Design, build, test, deploy, and support Mule 4 APIs and integrations using Anypoint Studio and Anypoint Platform.
• Implement API-led connectivity patterns across System, Process, and Experience APIs with reuse and governance in mind.
• Develop DataWeave transformations for JSON, XML, CSV, and other payload formats.
• Configure and manage API deployments to CloudHub, including runtime properties, environment-specific configuration, and operational support.
• Apply API policies and security controls in Anypoint Platform, including authentication, rate limiting, and SLA enforcement.
• Author and maintain MUnit test suites, including mocks, spies, and coverage validation.
• Document API interfaces, contracts, error handling patterns, and reusable assets in alignment with enterprise standards.
• Partner with DevOps and engineering teams on CI/CD, environment promotion, observability, and performance tuning.
• Support deployed integrations in production by monitoring runtime health, troubleshooting issues, and participating in incident resolution as needed.

What Will You Bring?

• Bachelor's Degree or equivalent experience required; degree in Computer Science, Information Systems, Engineering, or related technical field preferred.
• 3-5 years in integration development, including hands-on experience with Mule 4, Anypoint Studio, and Anypoint Platform.
• Salesforce MuleSoft Developer certification required (or actively being pursued). Additional MuleSoft or Anypoint Platform certifications
• Experience designing, building, testing, and deploying REST-based APIs and integrations.
• Solid experience with DataWeave transformations and common integration data formats including JSON, XML, Paquet Avro and/or CSV.
• Working knowledge of API lifecycle practices, deployment to CloudHub, and production support considerations.
• Experience with MUnit testing, including mocks, spies, and coverage validation.
• Experience with API-led connectivity patterns, reusable interface design, and error contract documentation preferred.
• Experience with CI/CD pipelines, environment promotion strategies, and performance tuning preferred.
• Knowledge of Salesforce platforms and how they interact with MuleSoft preferred.
• Experience working with global, distributed teams across multiple time zones.
• Experience with key Anypoint Platform components such as API Manager, Runtime Manager, and Exchange preferred.
• Experience working with a broad range of connectors and integration protocols, such as HTTP/REST, SOAP, SFTP, databases, messaging, and Salesforce integrations, preferred.
• Experience working with real-time data ingestion patterns, using Kafka with data endpoints in SFMC and Data Cloud.Hands-on proficiency with Mule 4, Anypoint Studio, and core Anypoint Platform capabilities.
• Strong understanding of API lifecycle fundamentals, including design, development, deployment, and operations.
• Solid knowledge of RAML and/or OpenAPI Specification for API design.
• Strong DataWeave skills for transformation and expression development across JSON, XML, CSV, and related formats.
• Experience implementing robust error handling, variable management, and connector-based integration flows.
• Working knowledge of CloudHub deployment, runtime configuration, logging, and operational monitoring.
• Experience applying API policies and security controls, including authentication, rate limiting, and SLA management.
• Knowledge of API-led architecture patterns across System, Process, and Experience APIs.
• Experience authoring and executing MUnit tests, including mocks, spies, and coverage validation.
• Familiarity with CI/CD pipelines, source control, and environment promotion strategies for Mule applications.
• Strong technical documentation skills, including interface specifications, error contracts, and reusable asset documentation.
• Ability to collaborate effectively with architects, platform teams, and business stakeholders in distributed environments.
• Knowledge of Salesforce platforms and enterprise application integrations preferred.
• Experience with Agile tools such as Jira and GitHub or comparable DevOps platforms.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $140,000 - 150,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min virtual interview (Recruiter)
• Stage 2: 60-min virtual interview (hiring manager)
• Stage 3: 45-min virtual Team Lead interview
• Stage 4: 60-min virtual Peer Interview
• Stage 5: 45-min virtual Team Lead interview

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Sr. Solutions Engineer - Mulesoft to designs, build, deploy, and operate API-led integrations on Mule 4 using Anypoint Platform. They will delivers reusable, testable APIs, interfaces, and integration flows that support enterprise connectivity across business systems. They will partner with architects, engineers, and stakeholders to implement secure, observable, and scalable integrations, with strong emphasis on DataWeave transformations, API lifecycle management, CloudHub deployments, and automated testing with MUnit.

What Will You Do?

• Design, build, test, deploy, and support Mule 4 APIs and integrations using Anypoint Studio and Anypoint Platform.
• Implement API-led connectivity patterns across System, Process, and Experience APIs with reuse and governance in mind.
• Develop DataWeave transformations for JSON, XML, CSV, and other payload formats.
• Configure and manage API deployments to CloudHub, including runtime properties, environment-specific configuration, and operational support.
• Apply API policies and security controls in Anypoint Platform, including authentication, rate limiting, and SLA enforcement.
• Author and maintain MUnit test suites, including mocks, spies, and coverage validation.
• Document API interfaces, contracts, error handling patterns, and reusable assets in alignment with enterprise standards.
• Partner with DevOps and engineering teams on CI/CD, environment promotion, observability, and performance tuning.
• Support deployed integrations in production by monitoring runtime health, troubleshooting issues, and participating in incident resolution as needed.

What Will You Bring?

• Bachelor's Degree or equivalent experience required; degree in Computer Science, Information Systems, Engineering, or related technical field preferred.
• 3-5 years in integration development, including hands-on experience with Mule 4, Anypoint Studio, and Anypoint Platform.
• Salesforce MuleSoft Developer certification required (or actively being pursued). Additional MuleSoft or Anypoint Platform certifications
• Experience designing, building, testing, and deploying REST-based APIs and integrations.
• Solid experience with DataWeave transformations and common integration data formats including JSON, XML, Paquet Avro and/or CSV.
• Working knowledge of API lifecycle practices, deployment to CloudHub, and production support considerations.
• Experience with MUnit testing, including mocks, spies, and coverage validation.
• Experience with API-led connectivity patterns, reusable interface design, and error contract documentation preferred.
• Experience with CI/CD pipelines, environment promotion strategies, and performance tuning preferred.
• Knowledge of Salesforce platforms and how they interact with MuleSoft preferred.
• Experience working with global, distributed teams across multiple time zones.
• Experience with key Anypoint Platform components such as API Manager, Runtime Manager, and Exchange preferred.
• Experience working with a broad range of connectors and integration protocols, such as HTTP/REST, SOAP, SFTP, databases, messaging, and Salesforce integrations, preferred.
• Experience working with real-time data ingestion patterns, using Kafka with data endpoints in SFMC and Data Cloud.Hands-on proficiency with Mule 4, Anypoint Studio, and core Anypoint Platform capabilities.
• Strong understanding of API lifecycle fundamentals, including design, development, deployment, and operations.
• Solid knowledge of RAML and/or OpenAPI Specification for API design.
• Strong DataWeave skills for transformation and expression development across JSON, XML, CSV, and related formats.
• Experience implementing robust error handling, variable management, and connector-based integration flows.
• Working knowledge of CloudHub deployment, runtime configuration, logging, and operational monitoring.
• Experience applying API policies and security controls, including authentication, rate limiting, and SLA management.
• Knowledge of API-led architecture patterns across System, Process, and Experience APIs.
• Experience authoring and executing MUnit tests, including mocks, spies, and coverage validation.
• Familiarity with CI/CD pipelines, source control, and environment promotion strategies for Mule applications.
• Strong technical documentation skills, including interface specifications, error contracts, and reusable asset documentation.
• Ability to collaborate effectively with architects, platform teams, and business stakeholders in distributed environments.
• Knowledge of Salesforce platforms and enterprise application integrations preferred.
• Experience with Agile tools such as Jira and GitHub or comparable DevOps platforms.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $140,000 – $166,500

Individual compensation is determined by skills, qualifications, experience, and market location.

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min virtual interview (Recruiter)
• Stage 2: 60-min virtual interview (hiring manager)
• Stage 3: 45-min virtual Team Lead interview
• Stage 4: 60-min virtual Peer Interview
• Stage 5: 45-min virtual Team Lead interview

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Remote

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

Position Summary:

AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our enterprise inventory experiences within the AXS Apex Platform. This role is responsible for defining how enterprise users configure event tickets, allocate seating and optimize pricing throughout the event, ensuring our products are intuitive, powerful, and built with modern best practices. The Senior Product Manager focuses on aligning inventory needs with our different client segments, building powerful capabilities that enable ticket sales and maturing our pricing functionality to help clients drive sales and revenue. 

The ideal candidate brings deep product experience in Enterprise tooling in complex and data-driven domains (e.g., ticketing, fintech, marketplaces, SaaS). You will shape intuitive user experiences for creating and managing event inventory, balancing usability with the complexity required for large-scale enterprise clients, while ensuring seamless integration across pricing, mapping, and inventory systems.

You will partner closely with Engineering, Data, UX, and client-facing teams to translate ticketing needs of our different client segments into powerful and easy to use experiences. This role will work in close alignment with the Senior Manager of Enterprise Product to shape long-term vision, establish measurable outcomes, and deliver inventory solutions that materially improve our clients’ ability to create ticketing set-ups that align to their business needs and drive sales throughout the end-to-end event lifecycle.

Essential Functions:

As a Senior Product Manager you will be accountable for:

• Defining and executing a cohesive inventory product strategy focused on serving inventory needs for our key client segment, driving adoption of enterprise tools and surfacing contextual data to optimize event goals
• Owning the inventory management frameworks that handle pricing, allocation, and event inventory performance across the Apex platform.
• Translating client and business needs into clear product requirements for inventory capabilities, including powerful dashboards and workflows, real-time inventory updates and accurate and useful data points to inform pricing
• Partnering with UX and Analytics teams to deliver intuitive, modern interfaces and workflows that enable efficient inventory monitoring and control.
• Collaborating with Architecture teams to define the inventory data and application layers that support scalable inventory management applications that scale to our largest organizations and are compatible across the AXS ecosystem
• Establishing and tracking product success metrics related to adoption, performance, reliability, and inventory accuracy.
• Communicating roadmap, progress, and insights to senior leadership and cross-functional stakeholders with clarity and confidence.

We are looking for:

• 4+ years of Product Management experience working in Agile environments with engineering, design, and business stakeholders.
• Demonstrated experience building Enterprise product experiences including data-driven dashboards and self-service workflows at scale 
• Ability to partner with product analytics to define success metrics for product workflows as well as utilize self-service data tools such as Looker, Adobe Analytics or Fullstory
• Experience defining product needs based on Enterprise user types to build tailored experiences with consideration of role based access control requirements
• Bachelor’s degree or equivalent practical experience.
• Experience working on integrated B2B platforms and familiarity with best practices for Saas user experiences
• Experience operating within complex, global technology organizations is preferred.
• Highly organized with a proven ability to manage cross-functional delivery and navigate ambiguity in complex problem spaces.
• Excellent communicator who can simplify complex technical concepts, influence across teams, and align stakeholders around shared outcomes.
• Demonstrated ability to define problems, analyze workflows and data, and deliver iterative, high-impact improvements.
• Balanced perspective across business processes, technical systems, and user experience.
• Curious, driven problem solver with a willingness to challenge assumptions and continuously improve how insights are delivered.
• A strong test-and-learn mindset grounded in measurable outcomes.
• Experience in live entertainment, ticketing, or adjacent industries (e.g., sports, venue management, hospitality) is a plus.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $120,000-$135,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: ~30 min virtual interview (Recruiter)
• Stage 2: 30-min virtual interview (hiring manager)
• Stage 3: two 30-min virtual peer team interviews
• Stage 4: Product Management exercise and 45-min virtual/onsite Hiring team presentation/review
• Stage 5: 45-min virtual/onsite Executive interview

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Sr. Product Manager for our MarTech team to lead the execution and delivery of the global MarTech ecosystem, including Salesforce Marketing Cloud Engagement, Personalization, Customer Data Platform (CDP), website personalization tooling, mobile push infrastructure, advertising technology integrations, tag management systems, SDK governance, and event instrumentation standards. They will be responsible for translating marketing and business strategy into actionable product roadmaps and prioritized backlogs, ensuring platform health, driving global adoption, and maximizing ROI across customer engagement, lifecycle marketing, and activation systems. This role partners closely with marketing leaders, architects, data engineers, analytics teams, and global stakeholders to deliver scalable customer data and engagement solutions. While execution-focused, the role plays a key leadership role in MarTech platform governance, identity strategy, and long-term capability planning.

What Will You Do?

• Understand and evaluate global marketing, customer engagement, and activation needs by conducting discovery sessions, gathering stakeholder feedback, and analyzing performance and behavioral data to inform roadmap priorities. Translates lifecycle marketing and customer engagement strategies into actionable product roadmaps and prioritized backlogs aligned with enterprise objectives and global delivery capacity.
• Work closely with MarTech architects, developers, data engineering, and analytics teams to define features, document epics and user stories, and drive sprint execution across Marketing Cloud, personalization platforms, CDP, website and mobile activation capabilities, advertising integrations, tag management systems, and event instrumentation frameworks. Manages dependencies across CRM, data warehouse, web, mobile, and paid media platforms while ensuring predictable global delivery.
• Apply strong product management discipline and Agile practices to improve delivery predictability, increase transparency, and enhance cross-team coordination across distributed global teams.
• Play a key leadership role in MarTech platform governance by supporting enterprise standards for audience management, identity resolution, event taxonomy, tracking frameworks, SDK implementation, campaign build processes, and data usage. Ensure solutions align with privacy, consent, and regulatory compliance requirements while contributing to long-term platform scalability and technical debt prioritization.
• Oversee global release planning and activation enablement processes, ensuring structured user acceptance testing, stakeholder validation, and successful deployment of omnichannel marketing capabilities. Partners with marketing operations and analytics teams to ensure solutions deliver measurable business value.
• Drive sequencing and prioritization across concurrent initiatives to ensure alignment with enterprise objectives, lifecycle marketing strategy, customer data strategy, and measurable revenue impact.
• Develop and track key performance indicators to measure MarTech effectiveness, including engagement rates, audience growth, journey progression, personalization performance, event data quality, activation speed, and incremental revenue contribution. Identifies optimization opportunities and supports experimentation frameworks to improve customer experience and activation efficiency.
• Coach and train junior colleagues (business analysts, product managers) in MarTech product management processes, data governance practices, and activation best practices.

What Will You Bring?

• Bachelor’s degree in Marketing, Business, Information Systems, Data Analytics, or related field preferred
• 5-7 years in Product Management, MarTech platform ownership, or Marketing Technology delivery.
• Strong hands-on experience with Salesforce Marketing Cloud Engagement required.
• Experience with Personalization and/or CDP strongly preferred.
• Experience with tag management systems (GTM, Tealium or similar).
• Experience overseeing event taxonomy, tracking frameworks, mobile SDK governance, and adtech integrations.
• Experience delivering omnichannel activation capabilities across web, mobile, and paid media environments.
• Experience working with global, distributed teams across multiple time zones.
• Demonstrated ability to manage competing priorities in enterprise-scale environments.
• Experience partnering with marketing, data engineering, and analytics teams to support customer data unification and activation.
• Experience collaborating with cross-functional teams, across geographies including executive management, product management, operations, sales, and marketing.
• Strong understanding of customer data architecture, audience segmentation, and activation workflows.
• Experience with identity resolution and CDP frameworks.
• Knowledge of marketing automation, journey orchestration, and personalization platforms.
• Understanding of event data modeling and data layer design best practices.
• Excellent backlog management and prioritization skills.
• Ability to translate lifecycle marketing strategy into executable delivery plans.
• Experience with Agile tools such as Jira and GitHub or comparable DevOps platforms.
• Strong executive-level written and verbal communication skills with the ability to influence both technical and non-technical stakeholders.
• Highly organized with the ability to operate effectively in fast-paced, global environments.

Bonus points if You Have

• Certified Product Owner certification

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $126,000 - $135,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

 Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min virtual interview (Recruiter)
• Stage 2: 30-min virtual interview (hiring manager)
• Stage 3: 45-min virtual interview (Team Lead)  
• Stage 4: Two 60-min onsite/virtual interviews (Peer and Hiring Manager)

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

Position Summary:

AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our enterprise inventory experiences within the AXS Apex Platform. This role is responsible for defining how enterprise users configure event tickets, allocate seating and optimize pricing throughout the event, ensuring our products are intuitive, powerful, and built with modern best practices. The Senior Product Manager focuses on aligning inventory needs with our different client segments, building powerful capabilities that enable ticket sales and maturing our pricing functionality to help clients drive sales and revenue. 

The ideal candidate brings deep product experience in Enterprise tooling in complex and data-driven domains (e.g., ticketing, fintech, marketplaces, SaaS). You will shape intuitive user experiences for creating and managing event inventory, balancing usability with the complexity required for large-scale enterprise clients, while ensuring seamless integration across pricing, mapping, and inventory systems.

You will partner closely with Engineering, Data, UX, and client-facing teams to translate ticketing needs of our different client segments into powerful and easy to use experiences. This role will work in close alignment with the Senior Manager of Enterprise Product to shape long-term vision, establish measurable outcomes, and deliver inventory solutions that materially improve our clients’ ability to create ticketing set-ups that align to their business needs and drive sales throughout the end-to-end event lifecycle.

Essential Functions:

As a Senior Product Manager you will be accountable for:

• Defining and executing a cohesive inventory product strategy focused on serving inventory needs for our key client segment, driving adoption of enterprise tools and surfacing contextual data to optimize event goals
• Owning the inventory management frameworks that handle pricing, allocation, and event inventory performance across the Apex platform.
• Translating client and business needs into clear product requirements for inventory capabilities, including powerful dashboards and workflows, real-time inventory updates and accurate and useful data points to inform pricing
• Partnering with UX and Analytics teams to deliver intuitive, modern interfaces and workflows that enable efficient inventory monitoring and control.
• Collaborating with Architecture teams to define the inventory data and application layers that support scalable inventory management applications that scale to our largest organizations and are compatible across the AXS ecosystem
• Establishing and tracking product success metrics related to adoption, performance, reliability, and inventory accuracy.
• Communicating roadmap, progress, and insights to senior leadership and cross-functional stakeholders with clarity and confidence.

We are looking for:

• 4+ years of Product Management experience working in Agile environments with engineering, design, and business stakeholders.
• Demonstrated experience building Enterprise product experiences including data-driven dashboards and self-service workflows at scale 
• Ability to partner with product analytics to define success metrics for product workflows as well as utilize self-service data tools such as Looker, Adobe Analytics or Fullstory
• Experience defining product needs based on Enterprise user types to build tailored experiences with consideration of role based access control requirements
• Bachelor’s degree or equivalent practical experience.
• Experience working on integrated B2B platforms and familiarity with best practices for Saas user experiences
• Experience operating within complex, global technology organizations is preferred.
• Highly organized with a proven ability to manage cross-functional delivery and navigate ambiguity in complex problem spaces.
• Excellent communicator who can simplify complex technical concepts, influence across teams, and align stakeholders around shared outcomes.
• Demonstrated ability to define problems, analyze workflows and data, and deliver iterative, high-impact improvements.
• Balanced perspective across business processes, technical systems, and user experience.
• Curious, driven problem solver with a willingness to challenge assumptions and continuously improve how insights are delivered.
• A strong test-and-learn mindset grounded in measurable outcomes.
• Experience in live entertainment, ticketing, or adjacent industries (e.g., sports, venue management, hospitality) is a plus.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $135,000-$150,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: ~30 min virtual interview (Recruiter)
• Stage 2: 30-min virtual interview (hiring manager)
• Stage 3: two 30-min virtual peer interviews
• Stage 4: Product Management exercise and 45-min virtual/onsite Hiring team presentation/review
• Stage 5: 45-min virtual/onsite Executive interview

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Remote

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

Position Summary:

AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our enterprise inventory experiences within the AXS Apex Platform. This role is responsible for defining how enterprise users configure event tickets, allocate seating and optimize pricing throughout the event, ensuring our products are intuitive, powerful, and built with modern best practices. The Senior Product Manager focuses on aligning inventory needs with our different client segments, building powerful capabilities that enable ticket sales and maturing our pricing functionality to help clients drive sales and revenue. 

The ideal candidate brings deep product experience in Enterprise tooling in complex and data-driven domains (e.g., ticketing, fintech, marketplaces, SaaS). You will shape intuitive user experiences for creating and managing event inventory, balancing usability with the complexity required for large-scale enterprise clients, while ensuring seamless integration across pricing, mapping, and inventory systems.

You will partner closely with Engineering, Data, UX, and client-facing teams to translate ticketing needs of our different client segments into powerful and easy to use experiences. This role will work in close alignment with the Senior Manager of Enterprise Product to shape long-term vision, establish measurable outcomes, and deliver inventory solutions that materially improve our clients’ ability to create ticketing set-ups that align to their business needs and drive sales throughout the end-to-end event lifecycle.

Essential Functions:

As a Senior Product Manager you will be accountable for:

• Defining and executing a cohesive inventory product strategy focused on serving inventory needs for our key client segment, driving adoption of enterprise tools and surfacing contextual data to optimize event goals
• Owning the inventory management frameworks that handle pricing, allocation, and event inventory performance across the Apex platform.
• Translating client and business needs into clear product requirements for inventory capabilities, including powerful dashboards and workflows, real-time inventory updates and accurate and useful data points to inform pricing
• Partnering with UX and Analytics teams to deliver intuitive, modern interfaces and workflows that enable efficient inventory monitoring and control.
• Collaborating with Architecture teams to define the inventory data and application layers that support scalable inventory management applications that scale to our largest organizations and are compatible across the AXS ecosystem
• Establishing and tracking product success metrics related to adoption, performance, reliability, and inventory accuracy.
• Communicating roadmap, progress, and insights to senior leadership and cross-functional stakeholders with clarity and confidence.

We are looking for:

• 4+ years of Product Management experience working in Agile environments with engineering, design, and business stakeholders.
• Demonstrated experience building Enterprise product experiences including data-driven dashboards and self-service workflows at scale 
• Ability to partner with product analytics to define success metrics for product workflows as well as utilize self-service data tools such as Looker, Adobe Analytics or Fullstory
• Experience defining product needs based on Enterprise user types to build tailored experiences with consideration of role based access control requirements
• Bachelor’s degree or equivalent practical experience.
• Experience working on integrated B2B platforms and familiarity with best practices for Saas user experiences
• Experience operating within complex, global technology organizations is preferred.
• Highly organized with a proven ability to manage cross-functional delivery and navigate ambiguity in complex problem spaces.
• Excellent communicator who can simplify complex technical concepts, influence across teams, and align stakeholders around shared outcomes.
• Demonstrated ability to define problems, analyze workflows and data, and deliver iterative, high-impact improvements.
• Balanced perspective across business processes, technical systems, and user experience.
• Curious, driven problem solver with a willingness to challenge assumptions and continuously improve how insights are delivered.
• A strong test-and-learn mindset grounded in measurable outcomes.
• Experience in live entertainment, ticketing, or adjacent industries (e.g., sports, venue management, hospitality) is a plus.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $135,000-$150,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: ~30 min virtual interview (Recruiter)
• Stage 2: 30-min virtual interview (hiring manager)
• Stage 3: two 30-min virtual peer team interviews
• Stage 4: Product Management exercise and 45-min virtual/onsite Hiring team presentation/review
• Stage 5: 45-min virtual/onsite Executive interview

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Sr. Product Manager for our MarTech team to lead the execution and delivery of the global MarTech ecosystem, including Salesforce Marketing Cloud Engagement, Personalization, Customer Data Platform (CDP), website personalization tooling, mobile push infrastructure, advertising technology integrations, tag management systems, SDK governance, and event instrumentation standards. They will be responsible for translating marketing and business strategy into actionable product roadmaps and prioritized backlogs, ensuring platform health, driving global adoption, and maximizing ROI across customer engagement, lifecycle marketing, and activation systems. This role partners closely with marketing leaders, architects, data engineers, analytics teams, and global stakeholders to deliver scalable customer data and engagement solutions. While execution-focused, the role plays a key leadership role in MarTech platform governance, identity strategy, and long-term capability planning.

What Will You Do?

• Understand and evaluate global marketing, customer engagement, and activation needs by conducting discovery sessions, gathering stakeholder feedback, and analyzing performance and behavioral data to inform roadmap priorities. Translates lifecycle marketing and customer engagement strategies into actionable product roadmaps and prioritized backlogs aligned with enterprise objectives and global delivery capacity.
• Work closely with MarTech architects, developers, data engineering, and analytics teams to define features, document epics and user stories, and drive sprint execution across Marketing Cloud, personalization platforms, CDP, website and mobile activation capabilities, advertising integrations, tag management systems, and event instrumentation frameworks. Manages dependencies across CRM, data warehouse, web, mobile, and paid media platforms while ensuring predictable global delivery.
• Apply strong product management discipline and Agile practices to improve delivery predictability, increase transparency, and enhance cross-team coordination across distributed global teams.
• Play a key leadership role in MarTech platform governance by supporting enterprise standards for audience management, identity resolution, event taxonomy, tracking frameworks, SDK implementation, campaign build processes, and data usage. Ensure solutions align with privacy, consent, and regulatory compliance requirements while contributing to long-term platform scalability and technical debt prioritization.
• Oversee global release planning and activation enablement processes, ensuring structured user acceptance testing, stakeholder validation, and successful deployment of omnichannel marketing capabilities. Partners with marketing operations and analytics teams to ensure solutions deliver measurable business value.
• Drive sequencing and prioritization across concurrent initiatives to ensure alignment with enterprise objectives, lifecycle marketing strategy, customer data strategy, and measurable revenue impact.
• Develop and track key performance indicators to measure MarTech effectiveness, including engagement rates, audience growth, journey progression, personalization performance, event data quality, activation speed, and incremental revenue contribution. Identifies optimization opportunities and supports experimentation frameworks to improve customer experience and activation efficiency.
• Coach and train junior colleagues (business analysts, product managers) in MarTech product management processes, data governance practices, and activation best practices.

What Will You Bring?

• Bachelor’s degree in Marketing, Business, Information Systems, Data Analytics, or related field preferred
• 5-7 years in Product Management, MarTech platform ownership, or Marketing Technology delivery.
• Strong hands-on experience with Salesforce Marketing Cloud Engagement required.
• Experience with Personalization and/or CDP strongly preferred.
• Experience with tag management systems (GTM, Tealium or similar).
• Experience overseeing event taxonomy, tracking frameworks, mobile SDK governance, and adtech integrations.
• Experience delivering omnichannel activation capabilities across web, mobile, and paid media environments.
• Experience working with global, distributed teams across multiple time zones.
• Demonstrated ability to manage competing priorities in enterprise-scale environments.
• Experience partnering with marketing, data engineering, and analytics teams to support customer data unification and activation.
• Experience collaborating with cross-functional teams, across geographies including executive management, product management, operations, sales, and marketing.
• Strong understanding of customer data architecture, audience segmentation, and activation workflows.
• Experience with identity resolution and CDP frameworks.
• Knowledge of marketing automation, journey orchestration, and personalization platforms.
• Understanding of event data modeling and data layer design best practices.
• Excellent backlog management and prioritization skills.
• Ability to translate lifecycle marketing strategy into executable delivery plans.
• Experience with Agile tools such as Jira and GitHub or comparable DevOps platforms.
• Strong executive-level written and verbal communication skills with the ability to influence both technical and non-technical stakeholders.
• Highly organized with the ability to operate effectively in fast-paced, global environments.

Bonus points if You Have

• Certified Product Owner certification

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $140,000 - $150,000

Individual compensation is determined by skills, qualifications, experience, and market location.

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

 Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min virtual interview (Recruiter)
• Stage 2: 30-min virtual interview (hiring manager)
• Stage 3: 45-min virtual interview (Team Lead)  
• Stage 4: Two 60-min onsite/virtual interviews (Peer and Hiring Manager)

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Remote

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Sr. Solutions Engineer - Mulesoft to designs, build, deploy, and operate API-led integrations on Mule 4 using Anypoint Platform. They will delivers reusable, testable APIs, interfaces, and integration flows that support enterprise connectivity across business systems. They will partner with architects, engineers, and stakeholders to implement secure, observable, and scalable integrations, with strong emphasis on DataWeave transformations, API lifecycle management, CloudHub deployments, and automated testing with MUnit.

What Will You Do?

• Design, build, test, deploy, and support Mule 4 APIs and integrations using Anypoint Studio and Anypoint Platform.
• Implement API-led connectivity patterns across System, Process, and Experience APIs with reuse and governance in mind.
• Develop DataWeave transformations for JSON, XML, CSV, and other payload formats.
• Configure and manage API deployments to CloudHub, including runtime properties, environment-specific configuration, and operational support.
• Apply API policies and security controls in Anypoint Platform, including authentication, rate limiting, and SLA enforcement.
• Author and maintain MUnit test suites, including mocks, spies, and coverage validation.
• Document API interfaces, contracts, error handling patterns, and reusable assets in alignment with enterprise standards.
• Partner with DevOps and engineering teams on CI/CD, environment promotion, observability, and performance tuning.
• Support deployed integrations in production by monitoring runtime health, troubleshooting issues, and participating in incident resolution as needed.

What Will You Bring?

• Bachelor's Degree or equivalent experience required; degree in Computer Science, Information Systems, Engineering, or related technical field preferred.
• 3-5 years in integration development, including hands-on experience with Mule 4, Anypoint Studio, and Anypoint Platform.
• Salesforce MuleSoft Developer certification required (or actively being pursued). Additional MuleSoft or Anypoint Platform certifications
• Experience designing, building, testing, and deploying REST-based APIs and integrations.
• Solid experience with DataWeave transformations and common integration data formats including JSON, XML, Paquet Avro and/or CSV.
• Working knowledge of API lifecycle practices, deployment to CloudHub, and production support considerations.
• Experience with MUnit testing, including mocks, spies, and coverage validation.
• Experience with API-led connectivity patterns, reusable interface design, and error contract documentation preferred.
• Experience with CI/CD pipelines, environment promotion strategies, and performance tuning preferred.
• Knowledge of Salesforce platforms and how they interact with MuleSoft preferred.
• Experience working with global, distributed teams across multiple time zones.
• Experience with key Anypoint Platform components such as API Manager, Runtime Manager, and Exchange preferred.
• Experience working with a broad range of connectors and integration protocols, such as HTTP/REST, SOAP, SFTP, databases, messaging, and Salesforce integrations, preferred.
• Experience working with real-time data ingestion patterns, using Kafka with data endpoints in SFMC and Data Cloud.Hands-on proficiency with Mule 4, Anypoint Studio, and core Anypoint Platform capabilities.
• Strong understanding of API lifecycle fundamentals, including design, development, deployment, and operations.
• Solid knowledge of RAML and/or OpenAPI Specification for API design.
• Strong DataWeave skills for transformation and expression development across JSON, XML, CSV, and related formats.
• Experience implementing robust error handling, variable management, and connector-based integration flows.
• Working knowledge of CloudHub deployment, runtime configuration, logging, and operational monitoring.
• Experience applying API policies and security controls, including authentication, rate limiting, and SLA management.
• Knowledge of API-led architecture patterns across System, Process, and Experience APIs.
• Experience authoring and executing MUnit tests, including mocks, spies, and coverage validation.
• Familiarity with CI/CD pipelines, source control, and environment promotion strategies for Mule applications.
• Strong technical documentation skills, including interface specifications, error contracts, and reusable asset documentation.
• Ability to collaborate effectively with architects, platform teams, and business stakeholders in distributed environments.
• Knowledge of Salesforce platforms and enterprise application integrations preferred.
• Experience with Agile tools such as Jira and GitHub or comparable DevOps platforms.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $126,000 – $135,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min virtual interview (Recruiter)
• Stage 2: 60-min virtual interview (hiring manager)
• Stage 3: 45-min virtual Team Lead interview
• Stage 4: 60-min virtual Peer Interview
• Stage 5: 45-min virtual Team Lead interview

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.   

The Role

AXS is looking for a talented and motivated professional to join our Product Management team as an Associate Product Manager. In this role you will be responsible for supporting identity and account management capabilities, including authentication, profile management, preferences, ticket ownership and management, account-linked experiences across consumer and partner platforms. This role will collaborate with cross-functional teams to ensure the timely and successful delivery of high-quality products that meet business needs. You will contribute to the future product direction by analyzing customer feedback, monitoring product performance, and making recommendations. You will participate in the product and feature discovery process, help elicit requirements, and ensure alignment with strategic initiatives and business goals. 

What You’ll Do?

• Own the day-to-day execution and delivery support for agile squads, including leading sprint ceremonies (standups, planning, grooming, reviews, retros).
• Manage product intake of questions, blockers, and daily operational needs from Engineering, QA, and cross-functional partners to unblock progress.
• Write and prioritize Jira tickets to maintain a healthy and well-organized backlog.
• Assist in product discovery by gathering user insights, analyzing data, and contributing to hypotheses that improve fan engagement and account usability.
• Assist in design and support A/B testing and experimentation to evaluate product changes and optimize fan experiences.
• Monitor product performance and track key metrics; use product data and analytics to identify opportunities to improve product reliability and usability.
• Partner with stakeholders to validate requirements, support feature rollout, collect feedback and ensure delivery aligns with client and market needs.
• Support the documentation of product processes, release notes, and operational workflows for internal teams.

What Will You Bring?

• 1-3 years’ experience in a Product Management/Product Owner Role.
• Strong execution skills, with demonstrated experience managing sprint ceremonies, backlogs, and cross-functional coordination across engineering and QA.
• Ability to translate business needs into clear product requirements and structured documentation.
• Familiarity with product management and development tools such as Jira, Confluence, or similar platforms.
• Experience with A/B testing, experimentation frameworks, and data-driven product optimization.
• Experienced in collaborating with cross-functional teams, across geographies including executive management, product management, operations, legal, sales, and marketing.
• ​​Strong written and verbal communication skills with attention to detail.
• Experience with B2C/B2B2C products or account-based products is a plus.
• Experience in live entertainment, ticketing, or adjacent industries (such as sports, venue management, or hospitality) is a plus.

Pay Scale: $85,000 - $100,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG's policy is to hire the most qualified applicants.  We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS is seeking a Sr. Software Engineer to join our team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, and architectures while building features and applications for our core ticketing systems. You will work on B2B applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs. 

What You’ll Be Doing 

• Design and build new features and enhancements for our global ticketing platforms 
• Optimize for user experience and performance in scaling out our applications to handle massive spikes in traffic 
• Build scalable modules for internal applications and external partners 
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical products 
• Work closely with other engineers, architects, business analysts, product and project managers to create innovative solutions that continue to push the boundaries of our business 
• Participate in design and code reviews to ensure best practices and high-quality code 
• Develop consistent, well tested code on Open-Source Programming Languages and Frameworks. 
• Work with third parties to make a seamless and integrated experience for our customers and fans 
• Deep domain expertise, often the go-to engineer in a specific area 
• Designs cross team solutions and influences architecture 
• Leads technically complex initiatives 
• Drives process and tooling improvements at org level 
• Mentors across multiple teams 

What to Bring 

• 6+ years of relevant software development experience within a professional environment 
• BS in Computer Science or a related technical field 
• Solid experience with Web Technologies, HTML, CSS, JavaScript, TypeScript 
• Experience with frameworks and interfaces such as ReactJS or NextJS 
• Proficiency with C#, .NET core and its ecosystems 
• Experience in working with Microsoft SQL Server, Oracle, MySQL or PostgreSQL 
• Excellent communication skills 
• Solid technical foundation and understanding of the software development life cycle 
• Proven record of learning new languages, skills and technologies quickly, with minimal guidance 
• Takes initiative, stays focused, always accountable.  
• Thrives in a fast-paced environment with the ability to focus on achieving the target while minding longer term goals along the way 

Nice to Have 

• Experience with AWS and infrastructure as code. 
• Experience building large scale high performance transactional systems and platforms 
• Solid technical foundation and experience with building Single Page Applications 
• Experience with development in Open-Source Technologies such as NodeJS 
• Experience building and deploying re-usable JS modules, and Micro Front Ends 
• Experience building mobile and responsive UI 
• Experience with Git and CI/CD 
• Experience with event-driven technologies, e.g. Kafka 
• Experience with TDD and/or BDD 
• Experience using NOSQL databases such as Elasticsearch or AWS DynamoDB 
• Experience in the ticketing industry, inventory management systems or e-commerce

Pay Scale: $131,400-$148,500

Bonus: This position is eligible for a bonus under the current bonus plan requirements

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

NOTE: 

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

Our new Service Desk Tech II will be responsible for providing technical support to internal customers, responding to service desk requests within defined SLA's. The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best practices.

What Will You Do?

• Respond to Corporate IT service requests within defined SLAs, delivering timely and effective technical support to end users—including executives and VIPs—via in-person, phone, chat, or email channels.
• Serve as the first escalation point for complex technical incidents and service requests, resolving issues independently or coordinating with internal teams and vendors as needed.
• Provide high-level customer service to all end users, with special attention to executive support needs
• Supports onboarding and offboarding activities, including IT orientation, account provisioning, group permission updates, license assignments, and ensuring a seamless technology setup for new hires and departing employees.
• Manage the deployment and configuration of endpoint devices in accordance with established procedures, while identifying and implementing improvements to software deployment and asset tracking.
• Create, maintain, and update standard operating procedures, service desk documentation, and internal knowledge base articles to support consistent and effective IT service delivery.
• Promote adherence to ITIL service management principles and contributes to the adoption of industry best practices.
• Provide support for Office 365, including user account management, troubleshooting, and end-user education.
• Collaborate with cross-functional teams and external vendors to resolve escalated support cases and align technical solutions with business needs.
• Participate in the evaluation, testing, and implementation of new technologies, tools, and IT processes.
• Support the setup and maintenance of conference room technology, including audio/visual systems, video conferencing, and presentations.

What Will You Bring?

• 2-4 years of experience in IT Support or related position
• Knowledge of Active Directory
• Experience with Mac setup/troubleshooting.
• Understanding of O365
• Understanding of Networking Concepts (TCP/IP, LAN/Wireless0
• Intermediate technical expertise in supporting, maintaining, and troubleshooting a wide range of hardware, software, and endpoint systems in both Windows and macOS environments.
• Knowledge of enterprise IT environments, including identity and access management, device provisioning, and Office 365 administration.
• Strong familiarity with ITIL service management concepts and service desk operations, including incident escalation and documentation practices.
• Proven ability to take ownership of complex issues, follow through on resolution, and coordinate with cross-functional teams or vendors as needed.
• Excellent interpersonal and communication skills, with the ability to translate technical information for non-technical users and tailor support to various audiences, including executives.
• Experience drafting and maintaining documentation such as SOPs, knowledge base articles, and onboarding materials.
• Demonstrated initiative, reliability, and problem-solving capabilities in a fast-paced, customer-focused environment.
• Ability to work independently with minimal supervision while also contributing to team goals and shared responsibilities.
• Willingness to work flexible schedules, including extended hours or alternate shifts, based on business needs.
• Willingness and ability to participate in rotating on call schedule.
• AA/AS Degree (2-year) (BA/BS Degree Preferred) in a computer-related field of study

Pay Rate: $30.00 - 33.00 per hour

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

*Employer does not offer work visa sponsorship for this position*

What’s in it for You?

• Work with a team of problem solvers - We find the opportunities to help customers and pride ourselves on making it a positive experience.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

AXS is seeking a Sr. Software Engineer to join our team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, and architectures while building features and applications for our core ticketing systems. You will work on B2B applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs. 

What You’ll Be Doing 

• Design and build new features and enhancements for our global ticketing platforms 
• Optimize for user experience and performance in scaling out our applications to handle massive spikes in traffic 
• Build scalable modules for internal applications and external partners 
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical products 
• Work closely with other engineers, architects, business analysts, product and project managers to create innovative solutions that continue to push the boundaries of our business 
• Participate in design and code reviews to ensure best practices and high-quality code 
• Develop consistent, well tested code on Open-Source Programming Languages and Frameworks. 
• Work with third parties to make a seamless and integrated experience for our customers and fans 
• Deep domain expertise, often the go-to engineer in a specific area 
• Designs cross team solutions and influences architecture 
• Leads technically complex initiatives 
• Drives process and tooling improvements at org level 
• Mentors across multiple teams 

What to Bring 

• 6+ years of relevant software development experience within a professional environment 
• BS in Computer Science or a related technical field 
• Solid experience with Web Technologies, HTML, CSS, JavaScript, TypeScript 
• Experience with frameworks and interfaces such as ReactJS or NextJS 
• Proficiency with C#, .NET core and its ecosystems 
• Experience in working with Microsoft SQL Server, Oracle, MySQL or PostgreSQL 
• Excellent communication skills 
• Solid technical foundation and understanding of the software development life cycle 
• Proven record of learning new languages, skills and technologies quickly, with minimal guidance 
• Takes initiative, stays focused, always accountable.  
• Thrives in a fast-paced environment with the ability to focus on achieving the target while minding longer term goals along the way 

Nice to Have 

• Experience with AWS and infrastructure as code. 
• Experience building large scale high performance transactional systems and platforms 
• Solid technical foundation and experience with building Single Page Applications 
• Experience with development in Open-Source Technologies such as NodeJS 
• Experience building and deploying re-usable JS modules, and Micro Front Ends 
• Experience building mobile and responsive UI 
• Experience with Git and CI/CD 
• Experience with event-driven technologies, e.g. Kafka 
• Experience with TDD and/or BDD 
• Experience using NOSQL databases such as Elasticsearch or AWS DynamoDB 
• Experience in the ticketing industry, inventory management systems or e-commerce

Pay Scale: $146,000-$165,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 #LI-Hybrid

AXS Japan GK, of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to leagues like the Swedish Football Association to the 38 clubs of the B-League in Japan to teams like the Los Angeles Kings, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Melbourne, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  

Since our founding in 2011 and as part of Anschutz Entertainment Group (AEG Worldwide), we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

AXS is thrilled to be expanding its operations in our Tokyo office. This move comes as our company continues to grow its global footprint.

The Role

AXS is seeking a Product Reliability Engineer to troubleshoot, analyze, and fix known and unknown issues within the company’s various applications and databases.

What Will You Do?

• Troubleshoot issues within the applications and databases and creates unique solutions to these issues, with guidance as needed, in responsive to customer’s request.
• Work on various data requests for internal or external customers
• Create scripts to update or create data as needed
• Collaborate with other departments (finance, fraud, security, etc) to help get answers to issues or data needs
• Create and update documentation for issues encountered
• Coach more junior colleagues in techniques, processes, and responsibilities.

What Will You Bring?

• University degree in a computer science or technology field preferred.
• Bilingual fluency (Japanese and English)
• Experience with database query languages (i.e. SQL)
• Experience working with database platforms such as Oracle, SQL Server and PostgreSQL in a production environment
• Experience with logging, monitoring and alerting tools and best practices
• Experience coding in script languages such as JavaScript, bash, python etc. is preferred
• Experience coding in programming languages such as Java or .Net is preferred
• Experience working in cloud environments is preferred
• Ability to work under pressure and in production environments
• Ability to work independently
• Ability to prioritize several tasks at once
• Proficiency in identifying and diagnosing issues within operating systems
• Capacity to create innovative solutions to unique system issues.
• Willingness to work in our Tokyo office on a hybrid basis (3 days in office/two days working from home.)

What’s in it for You?

• The opportunity to play an integral role in expanding our global footprint
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Location:　

Hulic Aoyama 2nd Building, Shibuya
A 10-minute walk from Shibuya Station or a 5-minute walk from Omotesando Station

Established:
AXS Japan GK in 2020, AXS Group LLC established in 2011, AEG established in 1999

Number of Employees:
AXS Japan GK = 21, AXS Group, LLC globally = 900+ 

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

ROLLE:                                   IT-Systemadministrator (m/w/d)

BERICHTET AN:                    IT-Manager Europa

DIE ROLLE

Der IT-Systemadministrator (m/w/d) ist ein wichtiger Teil unseres technischen Teams. Du beaufsichtigst und verwaltest interne und kundenseitige Systeme und Hardware und stellst den reibungslosen Systembetrieb sicher. Alles was du tust, erfolgt im Einklang mit der europäischen IT-Strategie, in der du ebenfalls eingebunden bist. Du leistet technischen Support für die Mitarbeitenden und unterstützt Teammitglieder. Du stellst sicher, dass alle  alle IT-bezogenen Aufgaben korrekt und fristgerecht erledigt werden  und hilfst dem IT-Manager Europa bei der Lösung von Herausforderungen.

ÜBER SIE

Du hast ein echtes Interesse und eine Leidenschaft für IT-Systeme. Du bist gut organisiert und hast eine pragmatische Herangehensweise mit einem akribischen Blick für Details. Du arbeitest gerne in einem hohen Arbeitstempo, bist flexibel und hast Freude am Umgang mit internen und externen Stakeholdern. Du bist Experte für unsere wichtigsten Systeme und in der Lage Probleme zu erkennen, diese schnell, professionell und mit minimalen Auswirkungen auf das operative Geschäft zu beheben. Geduld zeichnet dich aus.   

HAUPTVERANTWORTLICHKEITEN

• Werde Teil des europäischen IT-Support-Teams, arbeite eng mit Kolleg*innen in anderen EU-Märkten zusammen und unterstütze sie bei Bedarf.
• Als technischer Ansprechpartnerin für unser Client Services Team unterstützt Du bei allen Fragen rund um Ticketing-Equipment in unseren Venues.
• Du verwaltest unser zentrales Geräte- und MDM-System und passt Geräteprofile flexibel an.
• Du behältst jederzeit den Überblick über unsere Hardware und führst genaue Asset-Listen.
• Du stellst sicher, dass unsere IT-Systeme den AXS-Sicherheitsstandards entsprechen.
• Du bearbeitest Service-Desk-Tickets aus Deutschland – schnell, professionell und lösungsorientiert.
• Du installierst, wartest und reparierst AXS-Equipment an verschiedenen Veranstaltungsstandorten in Deutschland.
• Du arbeitest eng mit dem Senior IT Manager Europe zusammen und unterstützt Dein Team bei allen IT-Herausforderungen.

SCHLÜSSELQUALIFIKATIONEN UND ERFAHRUNGEN

• Du hast Erfahrung im 2nd-Level-Support und brennst für IT-Themen.
• Du kennst Dich sehr gut mit Windows-Clients aus und hast idealerweise erste Berührungspunkte mit MacOS.
• Du bringst Kenntnisse in Windows Server, Active Directory, Gruppenrichtlinien und Virtualisierung (z. B. Hyper-V) mit.
• Netzwerkthemen wie IPv4/IPv6, VLANs und WLAN sind Dir vertraut.
• Erfahrung mit Mikrotik, Ubiquiti oder Cisco Meraki ist ein Plus.
• Du kannst iOS- und Android-Geräte über MDM verwalten.
• Du arbeitest strukturiert, lösungsorientiert und achtest auf Details.
• Du kommunizierst klar, geduldig und kannst technische Themen auch Nicht-Techniker*innen verständlich erklären.
• Du fühlst Dich wohl in einem schnelllebigen Umfeld, bist flexibel und arbeitest gerne mit vielen verschiedenen Ansprechpartner*innen zusammen.
• Du bringst eigene Ideen ein, denkst innovativ und möchtest Dinge voranbringen.
• Fließende Sprachkenntnisse in Deutsch und Englisch

Du bist unsicher, ob die Position zu dir passt?" Wir bringen dich gerne für ein Gespräch mit Kolleg: innen zusammen. Du möchtest das Team gerne vor deinem Start erleben? "Teil des Bewerbungsprozesses ist ein Meet-the-Team. 

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