• Source and close net new logos within a given territory in your book of business
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently over-deliver ARR revenue targets and drive success through a metric-based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions
• Create ROI and business justification reports based on a data driven approach
• Run tight POCs based on business success criteria

• 10+ years of closing experience in Sales with a track record of being a top performer in SaaS sales
• Ability to learn, pitch, and demonstrate a highly technical product, and have the ability to adapt in a fast growing and changing environment 
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face-to-face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud-based software solutions
• You have previous experience working with multiple teammates, including SEs, BDRs, PMs, Executives & Engineers
• This is a remote position; you will be based in Germany and know the regional market, including its cultural nuances and business practices.

• This role is remote (must be based in Germany)

• Own complex customer escalations end to end, serving as the primary point of contact for high-impact technical issues and ensuring strong documentation, clear next steps, and timely resolution.
• Lead structured investigations across Support, Engineering, Product, and QA to diagnose issues, isolate root causes, and drive both short-term mitigation and long-term fixes.
• Maintain direct and proactive customer communication throughout the escalation lifecycle, providing clear updates, setting expectations appropriately, and helping preserve customer trust during sensitive situations.
• Conduct deep root cause analysis for escalated cases and convert findings into actionable recommendations that reduce repeat issues and improve product reliability.
• Build strong cross-functional operating rhythms for escalations, including stakeholder reviews, issue tracking, follow-ups, and clear handoffs between teams.
• Analyze escalation trends, operational bottlenecks, and customer pain points to identify opportunities for workflow improvements, faster time to resolution, and better customer outcomes.
• Track and report on key escalation metrics such as response times, resolution times, customer impact, and customer satisfaction, and use those insights to drive improvements.
• Create and maintain high-quality documentation for escalated issues, troubleshooting patterns, runbooks, and internal knowledge-sharing.
• Mentor and enable support team members on escalation best practices, structured troubleshooting, customer communication, and documentation quality.
• Act as a strong voice of the customer internally by surfacing recurring pain points, influencing prioritization, and helping ensure customer needs are represented in product and engineering discussions.

• 5–8+ years of experience in technical support, support engineering, customer solutions engineering, professional services, or a related customer-facing technical function, with meaningful experience handling complex escalations.
• Bring strong technical troubleshooting and problem-solving skills, with the ability to break down ambiguous issues, isolate root cause, and drive investigations using evidence rather than guesswork.
• Comfortable debugging issues through logs, stack traces, browser traces, API responses, and related diagnostic artifacts.
• Hands-on experience with at least one of the following areas: search technologies, knowledge technologies, enterprise SaaS products, or SaaS-based integrations.
• Working knowledge of cloud environments such as GCP, AWS, or Azure.
• Experience troubleshooting REST APIs, authentication issues, and enterprise configuration problems, including SSO, SAML, OAuth, and network-related issues.
• Excellent written and verbal communicator who can explain technical issues clearly to both technical and non-technical audiences, including customers and senior internal stakeholders.
• Highly organized and operationally strong, with the ability to manage multiple concurrent escalations, maintain crisp documentation, and keep cross-functional workstreams moving.
• Data-driven and comfortable using metrics to assess escalation health, identify trends, and recommend process changes.
• Experience building strong partnerships across Support, Engineering, Product, QA, and customer-facing teams.
• Care deeply about customer experience and know how to balance advocacy for the customer with good internal judgment and prioritization.
• Comfortable coaching others, sharing knowledge, and helping raise the bar on team troubleshooting and escalation practices.
• Familiarity with AI tools and practical ways they can improve troubleshooting, summarization, documentation, and operational efficiency.
• Nice to have:
  • Knowledge of SQL or databases, Linux, or Kubernetes.
  • Experience with tools such as GitHub, Jira, Confluence, Zendesk, or similar systems.

• This role is hybrid (3 days a week in our Bangalore office)
• This role follows EST shift hours, which are 5:30 PM to 2:30 AM IST.

• Own impactful infrastructure problems from inception and architecture to production launch
• Write well thought out design documents and ship robust, high-quality, well-tested code
• Work collaboratively with a strong team to identify the most impactful projects we should be prioritizing in our roadmap
• Mentor more junior engineers and learn from experienced ones

• Undergraduate/graduate degree in Computer Science, or related degree - degree must be completed before joining
• Strong coding skills (e.g., Go, Python, Java, Javascript, or C++) with solid understanding of data structures, algorithms, and software design principles
• Experience working on infrastructure for distributed systems or cloud-native applications
• Experience building and shipping ML models and/or solving NLP problems
• A team player who thrives in a fast-paced, customer-focused environment, with a passion for learning and staying current with industry trends

• This role is hybrid (3-4 days a week in one of our SF Bay Area offices)

• Source and close net new logos within a given territory
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions
• Create ROI and business justification reports based off of a data driven approach
• Run tight POCs based off of business success criteria

• 6+ years of closing experience in Sales with a track record of being a top performer
• Fluent in English and Portuguese.  
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment 
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• Basic understanding of search infrastructure is a plus
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus.

• This role is remote (must be based in Brazil)

• Planning and Execution: Plan, organize, and execute owned events, roundtables, conferences, webinars and other promotional activities to generate leads as well as drive sales pipeline and brand awareness for Glean.
  • Help build and execute the strategic plan to meet pipeline goals i.e. align GTM plans to budget.
  • Ensure end-to-end execution - Coordinate logistics > venue/F&B/Booth/Giveaways, vendor management, and lead + budget tracking per the events strategy and playbook.
  • Collaborate with the sales team to ensure alignment with company objectives.
  • Work closely with the product/content marketing/SME team to ensure alignment with overall brand strategy and messaging.
  • Lead strategic partnerships and co-marketing initiatives with technology ecosystem partners (AWS, Google Cloud) and channel partners.
•  Campaign Management: Develop and execute targeted marketing campaigns to promote products and services.
  • Analyze and report on the effectiveness of marketing programs.
  • Work with the creative team to develop marketing collateral and promotional materials.
  • Track the field marketing budget, ensuring cost-effective use of resources i.e. track expenses and provide regular reports on budget status and ROI of marketing activities.
• Reporting and Analysis: Track, analyze, and report on the performance of marketing initiatives.
  • Use insights to refine and improve marketing strategies and tactics.
  • Prepare regular reports for senior management on the impact of field marketing efforts against 2 core FMM goals - $ pipeline generation and the ROI multiple.
• What gives you an edge?
  • A proactive, self-directed mindset - you take ownership, solve problems, and move programs forward with minimal oversight.
  • Creative, adaptable, and comfortable operating in ambiguity within a fast-moving environment.
  • Willingness to travel across ANZ for key events and field initiatives, as needed (up to 25%).
  • Familiarity with product-led go-to-market motions
  • Experience at a growth-stage tech/AI-native company

• 7+ years of experience in ANZ field marketing, event management, or a related role.
• Experienced in working on all marketing pillars – acquisition, expansion and foundational.
• Strong project + time management skills and ability to manage multiple initiatives.
• Proficiency in marketing software and tools (e.g., CRM, email marketing, analytics).
• Creative mindset to drive innovative event experiences.
• Results-oriented with a focus on achieving measurable outcomes - pipeline/revenue building.

• This is role is remote (must be located in Sydney, Australia)

• Source and close net new logos within a given territory in your book of business
• Respond to inbound leads, including demo requests and event followups
• Have the ability to navigate organizational structures and identify sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric-based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input to other corporate functions
• Create ROI and business justification reports based on a data-driven approach
• Run tight POCs based on business success criteria

• 3+ years of closing experience with direct field sales experience selling enterprise cloud software to EMEA companies.
• Commercial / Mid Market / Corporate segment selling experience is a MUST
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast-growing and changing environment
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory
• Previous experience building relationships and selling face-to-face to senior leaders.
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud-based software solutions
• You have previous experience working with multiple teammates, including SEs, BDRs, PMs, Executives & Engineers
• This is a hybrid position; you will be based in the UK and know the UKI market, including its cultural nuances and business practices.

• This role is hybrid (1 day a week in our London office)

• Source and close net new logos within a given territory
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions
• Create ROI and business justification reports based off of a data driven approach
• Run tight POCs based off of business success criteria

• 10+ years of closing experience in Sales with a track record of being a top performer
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment 
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• Basic understanding of search infrastructure is a plus
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus

• This role is remote (must be located in Mumbai)

• Source and close net new logos within a given territory in your book of business
• Have a proven track record of overachieving your targets
• Respond to inbound leads, including demo requests and event followups
• Have the ability to navigate organizational structures and identify sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Sales methodologies such as MEDDPICC and Command the message preferable 
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric-based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input to other corporate functions
• Create ROI and business justification reports based on a data-driven approach
• Run tight POCs based on business success criteria

• 3+ years of closing experience with direct field sales experience selling enterprise cloud software (SaaS) to companies.
• Commercial / Mid Market / Corporate segment selling experience is a MUST
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast-growing and changing environment
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory
• Previous experience building relationships and selling face-to-face to senior leaders.
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud-based software solutions
• You have previous experience working with multiple teammates, including SEs, BDRs, PMs, Executives & Engineers

• This role is hybrid in our NYC office

• Generate new business pipeline primarily through outbound prospecting into the APAC market.
• Partner with Account Executives to identify and source net new pipeline and assist by researching lines of business and personas
• Identify key decision makers within corporate accounts
• Gain interest from prospective customers through channels such as outbound cold calling and emails to break into net new logos in assigned territory
• Run your own qualification calls with potential clients, helping to guide them through the first part of the evaluation process
• Demonstrate attentive listening skills when understanding customer requirements and articulate how Glean can meet those needs better than other solutions
• Consistently meet established quota targets that will contribute to the company’s revenue growth
• Work with the Marketing team to provide feedback on MQLs and campaigns
• Develop critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more

• 3+ years of experience, preferably in outbound SDR/prospecting roles
• Bachelor’s degree from a four-year university
• Team-centric mindset and demonstrated ability to work well in a collaborative environment
• Excellent time management skills and ability to juggle multiple priorities
• Strong communication skills and ability to identify potential customer opportunities
• Passion and curiosity around technology with an excitement to comprehend and articulate value points to customers
• The desire to work in a fast-paced, do-what-it-takes startup culture
• 1 to 3 years of experience in outbound prospecting and cold outreach with a proven, consistent track record of exceeding goals
• Startup and SaaS experience
• Experience in engaging with customers and ability to resolve challenges effectively
• Proven track record of success in a performance-driven role focused on exceeding specific metrics (i.e., carrying a quota)
• Proficiency with Salesforce and other sales enablement tools (i.e., Apollo, Sales Navigator)

• This role is remote (must be located in Japan)

• Source and close net new logos within a given territory
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions
• Create ROI and business justification reports based off of a data driven approach
• Run tight POCs based off of business success criteria

• 6+ years of closing experience in Sales with a track record of being a top performer
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment 
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• Basic understanding of search infrastructure is a plus
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus.

• This role is remote (must be based in North Central US: Minnesota, Wisconsin, Illinois, or Iowa)

• Source and close net new logos within a given territory
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions
• Create ROI and business justification reports based off of a data driven approach
• Run tight POCs based off of business success criteria

• 6+ years of closing experience in Sales with a track record of being a top performer
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment 
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• Basic understanding of search infrastructure is a plus
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus.

• This role is remote (must be located in Ohio Valley: Ohio, Michigan, Tennessee, Kentucky, Kansas, Missouri, or Indiana)

• Source and close net new logos within a given territory
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions
• Create ROI and business justification reports based off of a data driven approach
• Run tight POCs based off of business success criteria

• 6+ years of closing experience in Sales with a track record of being a top performer
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment 
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• Basic understanding of search infrastructure is a plus
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus.

• This role is remote (must be based in New York City, NY)

• Source and close net new logos within a given territory
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions
• Create ROI and business justification reports based off of a data driven approach
• Run tight POCs based off of business success criteria

• 8+ years of closing experience in Sales with a track record of being a top performer
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment 
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• Basic understanding of search infrastructure is a plus
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus

• This role is remote (must be based in New York)

• Manage the employee lifecycle for a team of AI Outcomes Managers to drive high-impact customer enablement, advisory/building on our platform and business value realization with Glean’s products.
• Develop a set of Glean prescriptive adoption playbooks including codifying a set of standard process, templates and assets to drive delivery consistency with our customers
• Engage with executive sponsors and business stakeholders across priority accounts
• Partner cross-functionally with the other leaders of the customer organization including:  Solution Architects, Delivery Excellence Managers and Support to ensure Glean is providing a seamless customer journey to our customers
• Synthesize feedback and business insights from the field, influence Glean’s product roadmap, and collaborate with Product and R&D to shape new features and agent capabilities
• Design, implement, and report on metrics for the AIOM team demonstrating ROI, adoption, and transformation progress for customers
• Serve as a thought leader and subject matter expert on AI outcomes and user transformation; evangelize best practices internally and externally.

• 4+ years of experience in customer-facing, consultative roles (e.g., management consulting, customer success, business transformation, product management, solutions consulting) with an AI/data/enterprise SaaS company.
• 2+ years of leadership experience and demonstrated ability to scale teams and drive business transformation through technology adoption.
• Excellent problem-solving skills and ability to communicate effectively with diverse audiences, from executives to end users.
• Strong data fluency; comfortable with adoption/ROI metrics and business KPIs.
• Consultative, creative, and motivated mindset—excited about helping organizations rethink business processes and work styles with AI.
• Proven product sense and ability to maximize the impact of complex software platforms.
• Experience facilitating workshops and change management programs for business transformation.
• Understanding of modern AI capabilities (prompting, agent workflows, LLMs), with ability to coach others on best practices.

• This role is remote

• Source and close net new logos within a given territory in your book of business
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric-based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions
• Create ROI and business justification reports based on a data driven approach
• Run tight POCs based on business success criteria

• 6+ years of closing experience in Sales with a track record of being a top performer
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment 
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud-based software solutions
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• This is a remote position, you will be based in London and know the regional market, including its cultural nuances and business practices.

• This role is hybrid (2 days a week in our London office)

• Generate new business pipeline primarily through prospecting outbound opportunities 
• Partner with Account Executives to identify and source net new pipeline and assist by researching lines of business and personas 
• Identify key decision makers within new large enterprise and strategic accounts 
• Gain interest from prospective customers through channels such as outbound cold calling and emails to break into net new logos in assigned territory
• Run your own qualification calls with potential clients, helping to guide them through the first part of the evaluation process 
• Demonstrate attentive listening skills when understanding customer requirements and articulate how Glean can meet those needs better than other solutions 
• Consistently meet established quota targets that will contribute to the company’s revenue growth 
• Work with the Marketing team to provide feedback on MQLs and campaigns
• Represent Glean at strategic marketing events and trade shows 
• Develop critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more 

• Must speak, read and write German and English fluently. 
• Bachelor’s degree from an accredited university.
• Experience as a SDR in a SAAS company is plus.
• Team-centric mindset and demonstrated ability to work well in a collaborative environment
• Excellent time management skills and ability to juggle multiple priorities 
• Strong communication skills and ability to identify potential customer opportunities 
• A love for making an impact and working with a team to hit key goals and metrics 
• Passion and curiosity around technology with an excitement to comprehend and articulate value points to customers 
• The desire to work in a fast-paced, “do what it takes” startup culture! 

• This role is hybrid (3-4 days a week in our London office)

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-HYBRID

• Generate new business pipeline primarily through prospecting outbound opportunities 
• Partner with Account Executives to identify and source net new pipeline and assist by researching lines of business and personas 
• Identify key decision makers within new large enterprise and strategic accounts 
• Gain interest from prospective customers through channels such as outbound cold calling and emails to break into net new logos in assigned territory
• Run your own qualification calls with potential clients, helping to guide them through the first part of the evaluation process 
• Demonstrate attentive listening skills when understanding customer requirements and articulate how Glean can meet those needs better than other solutions 
• Consistently meet established quota targets that will contribute to the company’s revenue growth 
• Work with the Marketing team to provide feedback on MQLs and campaigns
• Represent Glean at strategic marketing events and trade shows 
• Develop critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more 

• Must speak, read and write French and English fluently. 
• Bachelor’s degree from an accredited university.
• Experience as a SDR in a SAAS company is plus.
• Team-centric mindset and demonstrated ability to work well in a collaborative environment
• Excellent time management skills and ability to juggle multiple priorities 
• Strong communication skills and ability to identify potential customer opportunities 
• A love for making an impact and working with a team to hit key goals and metrics 
• Passion and curiosity around technology with an excitement to comprehend and articulate value points to customers 
• The desire to work in a fast-paced, “do what it takes” startup culture! 

• This role is hybrid (3-4 days a week in our London office)

• Generate new business pipeline primarily through prospecting outbound opportunities 
• Partner with Account Executives to identify and source net new pipeline and assist by researching lines of business and personas 
• Identify key decision makers within new large enterprise and strategic accounts 
• Gain interest from prospective customers through channels such as outbound cold calling and emails to break into net new logos in assigned territory
• Run your own qualification calls with potential clients, helping to guide them through the first part of the evaluation process 
• Demonstrate attentive listening skills when understanding customer requirements and articulate how Glean can meet those needs better than other solutions 
• Consistently meet established quota targets that will contribute to the company’s revenue growth 
• Work with the Marketing team to provide feedback on MQLs and campaigns
• Represent Glean at strategic marketing events and trade shows 
• Develop critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more 

• Must speak, read and write Dutch and English fluently. 
• Bachelor’s degree from an accredited university.
• Experience as a SDR in a SAAS company is plus.
• Team-centric mindset and demonstrated ability to work well in a collaborative environment
• Excellent time management skills and ability to juggle multiple priorities 
• Strong communication skills and ability to identify potential customer opportunities 
• A love for making an impact and working with a team to hit key goals and metrics 
• Passion and curiosity around technology with an excitement to comprehend and articulate value points to customers 
• The desire to work in a fast-paced, “do what it takes” startup culture! 

• This role is hybrid (3-4 days a week in our London office)

• Source and close net new logos within a given territory
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions
• Create ROI and business justification reports based off of a data driven approach
• Run tight POCs based off of business success criteria

• 10+ years of closing experience in Sales with a track record of being a top performer
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment 
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• Basic understanding of search infrastructure is a plus
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus

• This role is hybrid (4 days a week in our Bangalore office)  

• Meet or exceed monthly, quarterly and yearly revenue targets
• Develop and execute a comprehensive regional plan
• Accelerate customer adoption
• Continually build and grow a robust sales pipeline
• Work with partners to extend reach & drive adoption
• Lead contract negotiations
• Develop long-term strategic relationships with key accounts
• Ensure customer happiness and success
• Help to recruit and build your Strategic Account Executive team

• At least 5 years formal sales leadership experience building and leading high performance sales teams.
• Strong leadership and coaching skills, with the ability to motivate and develop a high-performing sales team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Significant enterprise sales and strategic customer development experience.
• History of accurate forecasting and business reporting.
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory 
• Previous experience building relationships and selling face to face to C level executives
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• Basic understanding of search infrastructure is a plus
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus.Experience selling at a startup or a similar fast-paced environment.

• This role is remote (must be based in the West Coast, ideally San Francisco)

• This role is remote (must be located in Sweden)

• This role is remote (must be located in Singapore)

About the Role:

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.

You will:

• Partner with executive sponsors and end users to identify high‑impact use cases and turn them into measurable business outcomes on Glean.
• Lead strategic reviews and advise customers on their AI roadmap, ensuring they get the most value from Glean’s platform.
• Translate business needs into clear problem statements, success metrics, and practical AI solutions; collaborate with Product and R&D to shape priorities.
• Conduct discovery workshops, scope pilots, and guide rollouts, driving breadth and depth of adoption of the Glean platform.
• Design and build AI agents with and for customers, including rethinking and redesigning underlying business processes to maximize impact and usability.
• Proactively identify expansion opportunities and drive engagement across teams and functions.

About you:

• 5+ years of professional experience in roles that blend business and technology (e.g., product, analytics, data, engineering, solutions), with a consultative, customer‑facing approach.
• Strong problem‑solving and communication skills; comfortable working with stakeholders from ICs to executives and tailoring messages to different audiences.
• Demonstrated ability to craft effective prompts and guide AI agents for real customer or business workflows; you’ve shipped outcomes, not just demos.
• Understanding of what current LLMs can and cannot do; able to set expectations and steer towards reliable, safe, cost‑effective solutions.
• Product sense and user empathy—you can spot high‑value applications of AI across diverse job functions and design clear, guided experiences.
• Hands‑on experience with modern AI platforms and tools (e.g., OpenAI, Claude, Mistral, Cohere or similar), with enough technical depth to work with engineers without needing to be on the critical path for writing production code.

Good to have:

• Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders.
• Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost.
• Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption.

• This role is hybrid (1 day a week from our London office)

About the Role:

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.

You will:

• Partner with executive sponsors and end users to identify high‑impact use cases and turn them into measurable business outcomes on Glean.
• Lead strategic reviews and advise customers on their AI roadmap, ensuring they get the most value from Glean’s platform.
• Translate business needs into clear problem statements, success metrics, and practical AI solutions; collaborate with Product and R&D to shape priorities.
• Conduct discovery workshops, scope pilots, and guide rollouts, driving breadth and depth of adoption of the Glean platform.
• Design and build AI agents with and for customers, including rethinking and redesigning underlying business processes to maximize impact and usability.
• Proactively identify expansion opportunities and drive engagement across teams and functions.

About you:

• 5+ years of professional experience in roles that blend business and technology (e.g., product, analytics, data, engineering, solutions), with a consultative, customer‑facing approach.
• Strong problem‑solving and communication skills; comfortable working with stakeholders from ICs to executives and tailoring messages to different audiences.
• Demonstrated ability to craft effective prompts and guide AI agents for real customer or business workflows; you’ve shipped outcomes, not just demos.
• Understanding of what current LLMs can and cannot do; able to set expectations and steer towards reliable, safe, cost‑effective solutions.
• Product sense and user empathy—you can spot high‑value applications of AI across diverse job functions and design clear, guided experiences.
• Hands‑on experience with modern AI platforms and tools (e.g., OpenAI, Claude, Mistral, Cohere or similar), with enough technical depth to work with engineers without needing to be on the critical path for writing production code.

Good to have:

• Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders.
• Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost.
• Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption.

• This role is remote (must be located in Australia)

• Own end-to-end management of strategic customer escalations, ensuring timely resolution, clear communication, and strong alignment across internal stakeholders.
• Drive cross-functional incident and escalation workflows involving Engineering, Product, Support, Customer Success, and leadership teams.
• Establish clear plans of action for escalations, including timelines, owners, risks, dependencies, and communication cadences.
• Act as the primary program lead for high-severity or high-visibility customer issues, maintaining momentum and driving decisions through ambiguity.
• Communicate status, risks, mitigation plans, and resolution progress to internal leaders and customer-facing teams with clarity and precision.
• Partner with technical teams to understand root causes, assess tradeoffs, and unblock execution paths toward resolution.
• Identify recurring themes and systemic issues across escalations, and drive long-term corrective actions with cross-functional partners.
• Improve escalation management processes, operating rhythms, reporting, and tooling to increase responsiveness and reduce customer impact.
• Develop executive-ready summaries and post-incident materials that capture business impact, technical context, and follow-up actions.
• Build trusted relationships across internal teams and help reinforce a culture of urgency, accountability, and customer obsession.

• 7+ years of experience in technical program management, technical account management, support engineering, solutions engineering, or a related cross-functional technical role.
• Proven experience managing complex customer escalations, critical incidents, or high-priority technical programs in a B2B SaaS environment.
• Strong technical fluency and the ability to engage effectively with Engineering teams on product behavior, integrations, APIs, infrastructure, and issue triage.
• Excellent program management skills, including experience driving cross-functional execution, managing stakeholders, and operating effectively under pressure.
• Exceptional written and verbal communication skills, with experience preparing executive-facing updates and customer-sensitive communications.
• Strong analytical and problem-solving skills, with the ability to identify patterns, structure ambiguous problems, and drive durable outcomes.
• Demonstrated ability to influence without authority and align teams with competing priorities around urgent customer needs.
• Customer-obsessed mindset with sound judgment, composure, and a bias for action.
• Experience building or improving escalation programs, incident management processes, or operational reporting is a plus.
• Familiarity with enterprise software environments, customer-facing operations, and technical issue resolution workflows is preferred.

• This role is hybrid (4 days a week in our Mountain View office)

• Source and close net new logos within a given territory in your book of business
• Respond to inbound leads, including demo requests and event followups
• Have the ability to navigate organizational structures and identify sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric-based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input to other corporate functions
• Create ROI and business justification reports based on a data-driven approach
• Run tight POCs based on business success criteria

• Must speak, read and write Hebrew and English fluently. 
• 3+ years of closing experience with direct field sales experience selling enterprise cloud software to EMEA companies.
• Commercial / Mid Market / Corporate segment selling experience is a MUST
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast-growing and changing environment
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory
• Previous experience building relationships and selling face-to-face to senior leaders.
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• This is a remote position, you will be based in London and know that regional market, including its cultural nuances and business practices.

• This role is remote (must be located in London)

• Own the segment-level field marketing strategy for US Enterprise, while driving alignment and cohesion across Commercial, Corporate, and Public Sector segments.
• Lead and develop the regional Enterprise field marketing team (East, Central, West), including setting goals, driving operating rhythms, coaching performance, and supporting career growth.
• Build a cohesive plan across hosted, sponsored, partner, and account-based field programs — balancing scalable, repeatable plays with targeted, high-touch experiences.
• Own the strategy and evolution of Glean’s flagship field programs (e.g., Spring & Fall Roadshows, executive dinners, regional hosted experiences), including audience strategy, city selection, content direction, partner approach, and regional rollout.
• Standardize and continuously refine our highest-impact programs into clear templates, event briefs, and scalable playbooks — ensuring consistent, high-quality execution across regions.
• Act as a player-coach — comfortable rolling up your sleeves to refine program strategy, improve execution frameworks, and uplevel team output.
• Serve as the primary field marketing partner to Enterprise and cross-segment sales leadership — driving alignment on territory plans, target account strategies, program prioritization, and pipeline outcomes.
• Partner with Public Sector and cross-segment sales leadership to shape quarterly field plans, leveraging the Enterprise field marketing team to execute ~3–5 targeted programs per quarter.
• Lead cross-functional alignment across Sales, SDRs, Product Marketing, Strategic Events, Partner Marketing, and Ops — ensuring programs are integrated, well-supported, and optimized for impact.
• Own pipeline performance across field programs — establishing clear targets, inspecting results regularly, and driving accountability for new Stage 2+ pipeline, deal acceleration, and ARR impact.
• Partner with Marketing Ops, RevOps, and Finance to improve reporting, budget planning, and investment decisions, enabling us to scale the highest-yield programs.
• Ensure the team delivers programs with strong execution, clear sales enablement, and high-quality, on-brand experiences. 

• 7+ years of experience in B2B SaaS field marketing and/or event marketing, with experience owning regional or segment-level strategy.
• 1+ years of people management or team leadership experience, with a track record of coaching high-performing marketers.
• Proven track record of building programs from scratch — from business objective to event concept to execution and iteration.
• Deep experience building and scaling roadshows and multi-city field programs.
• Strong operator with experience building processes, templates, and frameworks that improve team efficiency and program consistency.
• Experience owning pipeline and revenue outcomes from field programs — not just registrations or awareness metrics.
• Strong strategic instincts with the ability to translate ARR targets, segment priorities, and sales motions into focused field plans.
• Data-driven and ROI-oriented — you care deeply about performance, attribution, and how to scale what works.
• Highly organized, detail-oriented, and calm under pressure in a fast-paced environment.
• Exceptionally collaborative and comfortable acting as a hub across Sales, SDRs, Marketing, Partners, and Ops.
• A strong people leader who can set clear expectations, give direct feedback, and build trust across stakeholders.

• Fully remote - USA
• ~30% travel expected for roadshows, hosted executive programs, and team planning.

• Source and close net new logos within a given territory in your book of business
• Have a proven track record of overachieving your targets
• Respond to inbound leads, including demo requests and event followups
• Have the ability to navigate organisational structures and identify sponsors and champions
• Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle
• Sales methodologies such as MEDDPICC and Command the message preferable 
• Collaborate with internal partners to move deals forward and ensure customer success 
• You will consistently deliver ARR revenue targets and drive success through a metric-based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Provide timely and insightful input to other corporate functions
• Create ROI and business justification reports based on a data-driven approach
• Run tight POCs based on business success criteria

• 3+ years of closing experience with direct field sales experience selling enterprise cloud software (SaaS) to ANZ companies.
• Commercial / Mid Market / Corporate segment selling experience is a MUST
• Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast-growing and changing environment
• Have clear examples of closing complex deals and selling into complex organizations
• Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory
• Previous experience building relationships and selling face-to-face to senior leaders.
• Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics
• Experience selling technical SaaS and cloud based software solutions
• You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers
• This is a remote position, you will be based in Sydney and know that regional market, including its cultural nuances and business practices.

Compensation and Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

• Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions
• Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions
• Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls
• Lead the design and build of reporting and dashboarding for the Strategic segment 
• Work with Systems to drive CRM hygiene and scalability for Strategic account reporting
• Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year
• Build and execute end‑to‑end operational processes and workflows tailored to Strategic motions to increase efficiency and win rates
• Act as a thought partner to cross-functional leadership, bringing structured analyses, clear recommendations, and a POV

• 5+ years of work experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or Sales Strategy, ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams
• Experience building strong relationships with sales leadership and executives
• Advanced analytical skills: expertise working with large and sometimes unstructured data sets, building complex models (in Excel or Google Sheets), and translating analysis into clear, actionable recommendations.
• Significant experience with Salesforce reporting and dashboarding
• Excellent communication skills: ability to navigate and communicate complex ideas effectively—verbally, in writing, and through polished presentations for senior audiences.
• Proven ability to drive projects from 0 → 1 and 1 → n: you can scope problems, align stakeholders, build a plan, and execute in an environment with competing priorities.
• Ability to thrive in an action‑oriented, fast‑paced, work environment; you’re comfortable with ambiguity and motivated by building structure where it doesn’t yet exist.

• This role is hybrid (4 days a week in our Mountain View or San Francisco office)

• Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions
• Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions
• Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls
• Lead the design and build of reporting and dashboarding for the Strategic segment 
• Work with Systems to drive CRM hygiene and scalability for Strategic account reporting
• Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year
• Build and execute end‑to‑end operational processes and workflows tailored to Strategic motions to increase efficiency and win rates
• Act as a thought partner to cross-functional leadership, bringing structured analyses, clear recommendations, and a POV

• 5+ years of work experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or Sales Strategy, ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams
• Experience building strong relationships with sales leadership and executives
• Advanced analytical skills: expertise working with large and sometimes unstructured data sets, building complex models (in Excel or Google Sheets), and translating analysis into clear, actionable recommendations.
• Significant experience with Salesforce reporting and dashboarding
• Excellent communication skills: ability to navigate and communicate complex ideas effectively—verbally, in writing, and through polished presentations for senior audiences.
• Proven ability to drive projects from 0 → 1 and 1 → n: you can scope problems, align stakeholders, build a plan, and execute in an environment with competing priorities.
• Ability to thrive in an action‑oriented, fast‑paced, work environment; you’re comfortable with ambiguity and motivated by building structure where it doesn’t yet exist.

• This role is hybrid (4 days a week in our Nashville office)

• Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions
• Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions
• Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls
• Lead the design and build of reporting and dashboarding for the Strategic segment 
• Work with Systems to drive CRM hygiene and scalability for Strategic account reporting
• Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year
• Build and execute end‑to‑end operational processes and workflows tailored to Strategic motions to increase efficiency and win rates
• Act as a thought partner to cross-functional leadership, bringing structured analyses, clear recommendations, and a POV

• 5+ years of work experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or Sales Strategy, ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams
• Experience building strong relationships with sales leadership and executives
• Advanced analytical skills: expertise working with large and sometimes unstructured data sets, building complex models (in Excel or Google Sheets), and translating analysis into clear, actionable recommendations.
• Significant experience with Salesforce reporting and dashboarding
• Excellent communication skills: ability to navigate and communicate complex ideas effectively—verbally, in writing, and through polished presentations for senior audiences.
• Proven ability to drive projects from 0 → 1 and 1 → n: you can scope problems, align stakeholders, build a plan, and execute in an environment with competing priorities.
• Ability to thrive in an action‑oriented, fast‑paced, work environment; you’re comfortable with ambiguity and motivated by building structure where it doesn’t yet exist.

• This role is hybrid (4 days a week in our New York office)

• Partner with executive sponsors and end users to identify high‑impact use cases and turn them into measurable business outcomes on Glean.
• Lead strategic reviews and advise customers on their AI roadmap, ensuring they get the most value from Glean’s platform.
• Translate business needs into clear problem statements, success metrics, and practical AI solutions; collaborate with Product and R&D to shape priorities.
• Conduct discovery workshops, scope pilots, and guide rollouts, driving breadth and depth of adoption of the Glean platform.
• Design and build AI agents with and for customers, including rethinking and redesigning underlying business processes to maximize impact and usability.
• Proactively identify expansion opportunities and drive engagement across teams and functions.

• 5+ years of professional experience in roles that blend business and technology (e.g., product, analytics, data, engineering, solutions), with a consultative, customer‑facing approach.
• Strong problem‑solving and communication skills; comfortable working with stakeholders from ICs to executives and tailoring messages to different audiences.
• Demonstrated ability to craft effective prompts and guide AI agents for real customer or business workflows; you’ve shipped outcomes, not just demos.
• Understanding of what current LLMs can and cannot do; able to set expectations and steer towards reliable, safe, cost‑effective solutions.
• Product sense and user empathy—you can spot high‑value applications of AI across diverse job functions and design clear, guided experiences.
• Hands‑on experience with modern AI platforms and tools (e.g., OpenAI, Claude, Mistral, Cohere or similar), with enough technical depth to work with engineers without needing to be on the critical path for writing production code.
• Good to have:
  • Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders.
  • Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost.
  • Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption.

• This role is remote (must be located in US East Coast)

• Discover and build Glean's next product surfaces: Your primary job is 0-to-1 product creation. You'll identify where Glean's platform can be extended to solve problems no product currently solves, design the solution, and ship it - working in a pod with forward deployed engineers to move from ambiguous customer problem to product in production.
• Lead deep opportunity discovery: Before you design anything, you go deep on the business. What's structurally broken? What does the leadership team actually lose sleep over? Where is the biggest concentration of unsolved value? You'll form a strong point of view before you ever open a design tool, and pressure-test it directly with the executives who have to live with the outcome
• Trusted C-suite Advisor: You'll earn trust at the highest levels of your customer organizations - not as a vendor, but as the person who understands their business well enough to build for it. You'll set the product vision for what Glean can become inside their organization and be accountable for whether it gets there.
• Scale what works: Once something works, you'll make it repeatable - contributing to playbooks and helping the broader team build on what you've learned.

• You think like a founder. When you walk into a customer, you're not looking for a use case to fit an existing solution - you're diagnosing the business, forming a hypothesis about where the real value is, and figuring out what needs to exist that doesn't yet. You're as comfortable in a strategic discussion with a CEO as you are iterating on a build with an engineer. You've shipped actual products that real people use, that drove real outcomes - and you want to do it at a higher level of ambition.
• 0-to-1 product track record: You've built products from scratch that others have used. You can point to something that didn't exist before you showed up.
• Deep technical fluency: You can shape the product vision and architectures, work directly with engineers on building & implementation, and make credible design decisions. You've shipped AI-powered solutions in the real world, not just designed them.
• Business acumen: You lead discovery with a point of view, not a list of questions. You can identify where there is opportunity in a business and connect that to a product hypothesis quickly.
• Executive credibility: You've built real trust with senior stakeholders by being right about important things and delivering on what you committed to.
• Product taste: You design products people actually want to use. You think about the end user's experience with the same rigor you bring to the underlying architecture.
• Comfort with ambiguity: You define the problem as often as you solve it, and you're energized by that.
• Nice to have: Experience as a founder, a top-tier consulting firm or in product at a high-growth technology company.A technical degree in CS, engineering, math, or a related field.Deep familiarity with LLMs, retrieval systems, and evaluation frameworks.Experience driving technology adoption inside large enterprises.

• This role is remote and will require travel 25-50% of the time

• Own the topline capacity model and net new ARR Finance forecast for the company
• Serve as a thought partner to cross-functional stakeholders in GTM to ensure they have the necessary resource allocations to invest in key investments/initiatives
• Drive alignment on KPIs and key metrics to track team-specific and company-wide trends, growth initiatives, business performance, and provide visibility into operating performance
• Understand and analyze the levers that drive Glean’s long-term financial trajectory
• Establish and manage key ROI and efficiency metrics across different business segments, and regularly analyze and report on these metrics to drive continuous improvement and operational excellence
• Assist with implementing a best-in-class planning system that will scale
• Assist with capital planning efforts, corporate finance, and investor relations
• Partner with the accounting team to make sure forecasts are aligned with historical financials
• Prepare presentations and key reporting to the Board of Directors and Executive Team

• An ability to distill complex issues into structured frameworks and concrete action plans
• Expert financial modeling experience with strong attention to detail
• Ability to quickly identify and methodically resolve potential road-blocks
• Excellent presentation and writing skills and the ability to clearly communicate messages that link business issues, financial results, and strategy at the executive level
• 5+ years of relevant experience in investment banking, private equity, FP&A, strategic finance, or related fields — preferably for a B2B and/or SaaS business
• Willingness to relocate to the Bay Area and work 4 days a week in the office

• This role is hybrid (4 days a week in our SF Bay Area offices)

• Help our customers achieve real business outcomes through the use of AI
• Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors 
• Own the end-to-end delivery from kickoff to  go-live thru renewal, ensuring clarity on expectations for all stakeholders  timeline, andServices budget.
• Create and execute on joint success plans that drive additional adoption, deepen engagement, and result in measurable business value. Overall program management.
• Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams.
• Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary.
• Monitor and report on deployment progress, customer adoption, and satisfaction metrics.
• Proactively identify risks or blockers and drive resolution—escalating internally when appropriate.
• Guide and document improvements for onboarding processes, playbooks, and best practices.
• Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives

• 3-5 years of experience in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers.
• Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and related services.
• Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as  building consensus around outcomes and success measures.
• Strong organizational, project management, and communication abilities.
• Proven experience serving enterprise clients in both strategic, consultative and tactical, hands-on roles.
• Experience with process documentation, playbooks, and continuous improvement initiatives.
• Solutions-oriented mindset; trusted advisor with capability to own escalations.
• Capable of handling ambiguity and thriving in a fast-paced environment.
• Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must
• Technical configuration and troubleshooting
• A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features
• Strong verbal and written communication skills for collaboration between customers and technical and non-technical stakeholders.
• Curiosity and tenacity
• Note: This role with require you to work in EMEA/US East hours.

• This role is hybrid (4 days a week in our Bangalore office)

• Help our customers achieve real business outcomes through the use of AI
• Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors 
• Own the end-to-end delivery from kickoff to  go-live thru renewal, ensuring clarity on expectations for all stakeholders  timeline, andServices budget.
• Create and execute on  joint success plans that drive additional adoption, deepen engagement, and result in measurable business value. Overall program management.
• Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams.
• Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary.
• Monitor and report on deployment progress, customer adoption, and satisfaction metrics.
• Proactively identify risks or blockers and drive resolution—escalating internally when appropriate.
• Guide and document improvements for onboarding processes, playbooks, and best practices.
• Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives

• 3+ years of experience in technical deployment, implementation management, or technical account management of SaaS products.
• Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices.
  
• Must hold one of the following certifications: AWS Certified Cloud Practitioner, Microsoft Certified Azure Fundamentals, or Google Cloud Digital Leader
• Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as  building consensus around outcomes and success measures.
• Strong organizational, project management, and communication abilities.
• Proven experience serving enterprise clients in both strategic, consultative and tactical, hands-on roles.
• Experience with process documentation, playbooks, and continuous improvement initiatives.
• Solutions-oriented mindset; trusted advisor with capability to own escalations.
• Capable of handling ambiguity and thriving in a fast-paced environment.

• This role is remote (must be located US Eastern timezone)

Compensation & Benefits:

The standard OTE range for this position is $120,000-$180,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-REMOTE