About the Role:

We’re a growing SaaS startup building our security team from the ground up. We’re looking for a hands-on Product Security Engineer who enjoys breaking things (responsibly) and helping teams fix them fast.

This role is very practical and impact-driven. You’ll be embedded close to the product and engineering teams, proactively attacking our own systems before anyone else does. If you like moving fast, owning problems end-to-end, and thinking like a real attacker, this role is for you.

What You'll Do:

• Actively test our SaaS product for security vulnerabilities across web apps, APIs, and cloud infrastructure.
• Perform manual security testing and targeted penetration tests (beyond automated scanners).
• Implement and help implement automated security test suites.
• Identify abuse cases, business logic flaws, and real-world attack paths.
• Work directly with engineers to reproduce issues and drive fixes.
• Help introduce lightweight security practices into the development process (threat modeling, secure design reviews).
• Validate fixes and ensure issues are fully resolved.
• Stay current on new vulnerabilities, attack techniques, and SaaS-relevant threats.

What You'll Bring:

• 5+ years of experience in application security, offensive security, or penetration testing.
• Strong understanding of web and API security (OWASP Top 10, auth, sessions, access control).
•  Experience testing modern SaaS products.
• Comfort working in cloud environments (AWS / GCP / Azure at a practical level).
• Experience with common security testing tools (Burp Suite, Nuclei, etc.).
• Ability to communicate findings clearly and pragmatically to engineers.
• Self-starter mindset — comfortable operating with limited process and high ownership.

Preferred, but not required:

• Startup experience or early-stage product exposure.
• Bug bounty or responsible disclosure experience.
• Secure code review experience (any major language).
• Familiarity with CI/CD and modern SDLC security.
• Offensive security certifications (OSCP, GWAPT, etc.).

As part of DevRev's Revenue organization in India, PDRs are responsible for expanding DevRev's customer base across the Indian market and building a healthy revenue pipeline. You'll work closely with Partner Business Manager to drive top-of-funnel activity, refine go-to-market messaging for the India market, and provide feedback to Product and Engineering teams.

Key responsibilities

Partner prospecting & activation

• Identify and reach out to prospective reseller, referral, and solutions partners in your region.
• Qualify partner fit based on customer base alignment, industry focus, and revenue potential.
• Set up introductory meetings between prospective partners and the Partner Business Manager (PBM) or Account Executive.

Pipeline development with partners

• Work with active partners to identify net-new opportunities within their customer accounts.
• Support partners in submitting deal registrations and ensure accurate tracking in DevRev.
• Follow up on partner-sourced leads to ensure timely progression through the sales cycle.

AI-powered research & outreach

• Use AI tools (including DevRev Computer) to research partner organizations, map decision-makers, and identify whitespace opportunities.
• Leverage AI to personalize outreach at scale — crafting relevant messaging for partner contacts based on their industry, customer base, and current tech stack.
• Use AI-assisted workflows to automate follow-up sequences, track engagement signals, and prioritize outreach.

Partner enablement support

• Assist in coordinating partner onboarding activities, including access to training materials, certifications, and the partner portal.
• Organize and support partner events, webinars, and co-marketing activities to drive engagement and pipeline.
• Act as the first point of contact for partner queries, routing them to the right internal teams.

CRM & reporting

• Maintain accurate and up-to-date records of all partner interactions, deal registrations, and pipeline activity in DevRev.
• Provide weekly updates on partner pipeline health, outreach activity, and conversion metrics.

Ideal candidate qualifications

• BA/BS or equivalent educational or professional experience.
• 5–10 years of prior experience in partner development, channel sales, or business development, with a proven track record of building and managing partner-led pipelines.
• Prior experience as a Partner Development Representative (PDR) or in a similar partner-facing sales role is strongly preferred.
• Experience selling SaaS or IT-related products to Indian enterprises or mid-market companies through a partner/channel model.
• Demonstrated ability to activate and scale reseller, referral, or solutions partners to drive net-new revenue.
• Comfortable using AI tools for research, outreach, and workflow automation — or eager to learn fast.
• Familiarity with sales engagement platforms (Outplay, Salesloft, or similar).
• Strong understanding of the Indian tech ecosystem — key verticals, buying cycles, and decision-making structures.
• Outstanding communication in English; proficiency in Hindi or a regional language is a plus.
• Ability to build rapport quickly across diverse stakeholders — from partner reps to C-suite decision-makers.

Job Description

We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include:

• Build outreach to existing rolodex and new opportunities.
• Relentless manage customer followup and your own pipeline, against quotas.
• Work with our Growth team to increase product awareness.
• Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements.
• Guide customers through implementation plans to further adoption and drive paid conversion.
• Work with our Product and Engineering to share feedback and feature requests.
• Create content and refine scripts to support the customer journey and engagement points.
• Maintain pipeline data and account information in DevRev's in-house CRM.

Ideal Candidate Qualifications:

• New Business Development Skills: Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base.
• Entrepreneurial Spirit: A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes. This includes a willingness to experiment with new strategies and approaches to achieve sales targets.
• Strategic Thinker: Capable of developing and executing strategic sales plans that align with company objectives and market trends. This involves analyzing market data, identifying growth opportunities, and adapting tactics accordingly.
• Autonomous and Self-Motivated: Comfortable working independently and taking initiative to drive sales initiatives forward. This includes being self-motivated to meet and exceed sales targets without constant supervision.
• Passion and Commitment: Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships.
• Risk-Taker and Resilient: Willingness to embrace risk and overcome setbacks with resilience. Ideal candidate embodies founder's mentality, often entails a high tolerance for ambiguity and the ability to navigate uncertainty.
• Customer-Centric Approach: Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction.
• Innovative Problem Solver: Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market.
• Leadership Potential: Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals.

The ideal candidate drives immediate sales but also contributes to the overall growth and success of the business through their entrepreneurial mindset and strategic thinking.

As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

Job Description

We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include:

• Expand outreach to existing rolodex and new opportunities, working with BDRs
• Relentlessly manage customer followup and your own pipeline, against quotas
• Work with our Growth team to increase product awareness
• Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements
• Guide customers through implementation plans to further adoption and drive paid conversion 
• Work with our Product and Engineering to share feedback and feature requests
• Create content and refine scripts to support the customer journey and engagement points
• Maintain pipeline data and account information in DevRev's in-house CRM

Ideal Candidate Qualifications:

• BA/BS, or equivalent educational or professional experience
• Ability to connect with people deeply!
• Outstanding communication (written and spoken), collaboration, and follow-up skills, with professionalism and friendliness
• Named account, customer success, account management, or other related experience
• Understanding of customer journeys and product-development feedback loops 
• Some technical knowledge in cloud-based SaaS implementations and integrations
• Comfort operating in a fast-paced, global environment

As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

Job Description

We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include:

• Build outreach to existing rolodex and new opportunities.
• Relentless manage customer followup and your own pipeline, against quotas.
• Work with our Growth team to increase product awareness.
• Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements.
• Guide customers through implementation plans to further adoption and drive paid conversion.
• Work with our Product and Engineering to share feedback and feature requests.
• Create content and refine scripts to support the customer journey and engagement points.
• Maintain pipeline data and account information in DevRev's in-house CRM.

Ideal Candidate Qualifications:

• New Business Development Skills: Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base.
• Entrepreneurial Spirit: A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes. This includes a willingness to experiment with new strategies and approaches to achieve sales targets.
• Strategic Thinker: Capable of developing and executing strategic sales plans that align with company objectives and market trends. This involves analyzing market data, identifying growth opportunities, and adapting tactics accordingly.
• Autonomous and Self-Motivated: Comfortable working independently and taking initiative to drive sales initiatives forward. This includes being self-motivated to meet and exceed sales targets without constant supervision.
• Passion and Commitment: Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships.
• Risk-Taker and Resilient: Willingness to embrace risk and overcome setbacks with resilience. Ideal candidate embodies founder's mentality, often entails a high tolerance for ambiguity and the ability to navigate uncertainty.
• Customer-Centric Approach: Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction.
• Innovative Problem Solver: Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market.
• Leadership Potential: Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals.

The ideal candidate drives immediate sales but also contributes to the overall growth and success of the business through their entrepreneurial mindset and strategic thinking.

As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

About the role

We are a unique SaaS revenue organization designed to support a rapidly scaling technology startup, driven by a hybrid model of product-led growth (PLG) and sales-led growth (SLG). As an Account Executive focused on the Startup segment, you’ll be at the intersection of product-led growth (PLG) and sales-led growth (SLG), working directly with early-stage companies and the broader VC ecosystem to drive adoption of DevRev.

This role isn’t just about closing logos, it’s about crafting GTM motion, evangelizing DevRev within the startup world, and owning full-funnel execution. You’ll work closely with cross-functional teams (marketing, product, ecosystem, and growth) to bring the right stories to the right founders at the right time.

We’re looking for a strategic seller with a builder mindset, capable of balancing outbound energy with thoughtful ecosystem execution.

Responsibilities

• Own the end-to-end sales cycle for startups across North American markets from discovery to close, with a strong focus on net new logo acquisition.
• Help define and refine GTM playbooks for startup sales - integrating ecosystem engagement, product-led signals, and scalable outbound.
• Drive pipeline generation through ecosystem channels, events, targeted outbound, and collaboration with marketing.
• Collaborate with marketing and product to tailor messaging, positioning, and campaigns that resonate with early-stage technical buyers and founders.
• Use product signals, usage data, and experimentation to prioritize high-intent accounts and expand usage within early customers.
• Maintain accurate pipeline and forecasting using CRM tools, while working closely with SDRs and growth teams.
• Provide feedback loops to product and GTM teams based on startup needs, trends, and market patterns.

Requirements

• 5+ years of experience in B2B SaaS sales, with direct ownership of pipeline and revenue goals.
• Strong Communication (English & Spanish)
• Track record of closing deals in the startup or SMB segment ideally with exposure to PLG environments.
• Knowledge of the VC/startup ecosystem (accelerators, venture firms, founders, etc.).
• Comfortable owning early-stage deals that require discovery, education, and co-creation of use cases.
• Familiarity with modern AI SaaS stacks, CRM workflows, and tools. 
• Strong storytelling and communication skills. You should be able to translate product value into strategic outcomes for founders and operators.
• High adaptability, self-starter energy, and willingness to thrive in a fast-moving, evolving organization

About Us: 
Our Company is a young and innovative, truly global AI SaaS company founded in 2020 with development centers in the USA, the European Union, India, and the Philippines. Our platform is a modern, AI-powered CRM that brings together support, product, and development teams in one system. It helps SaaS companies manage customer issues, gather feedback, and improve their products—all while showing how these efforts affect revenue. As part of our rapid growth, we are expanding our technical team in the Philippines and are on the lookout for talented and innovative senior QA Engineers to join their mission-driven organization & help us deliver exceptional products. This is an exciting opportunity for professionals who are passionate about innovation and eager to work with cutting-edge technologies in a truly global environment

About the Role: 
As a Mid-Level Test Automation Specialist, you will work with a modern, AI-enabled test automation ecosystem to accelerate testing, improve coverage, and increase confidence in releases. You will help evolve test frameworks, build intelligent test reporting, and contribute to monitoring and alerting systems that strengthen the overall software delivery pipeline.

What You'll Do: 

Test Case Design & Documentation

• Define clear, concise, and maintainable test cases from requirements, specifications, and user stories.
• Use AI tools to assist with test case design and documentation, including generating test scenarios, expanding edge cases, and improving clarity and consistency.
• Ensure coverage across positive, negative, boundary, and edge-case scenarios.
• Leverage AI to identify gaps in coverage and suggest additional scenarios based on user journeys and system behavior.
• Maintain traceability between test cases, user journeys, and product features.

Test Suite Development & Maintenance

• Organize and maintain automated test suites to reflect product changes.
• Refactor outdated or redundant tests, ensuring accuracy and relevance.
• Maintain a clear structure for both manual and automated test suites.

AI-driven Test Automation

• Implement and utilize AI and intelligent agents to accelerate test generation.
• Transition from manual test development to AI-driven automation solutions.

Test Framework Governance

• Oversee maintenance and continuous improvement of existing frameworks.
• Analyze failures/escapes, identify root causes, and implement solutions.
• Drive a culture of quality through ongoing improvements in methodologies.

• Design and develop reports to provide visibility into test suite performance.
• Implement alerting systems for prompt failure notifications.

• Strong experience using Generative AI tools such as Claude, Gemini, or GitHub Copilot to: Generate test cases,Create automation code,Design test plans and workflows.
• Hands-on expertise with LLM prompt engineering, including: Writing effective prompts,Using context windows and system prompts,Iteratively refining prompts for better test coverage and quality. 
• Experience with test automation frameworks (Selenium, Cypress, Playwright), with an emphasis on using AI to accelerate and enhance automation rather than writing everything manually.
• Ability to design agent-based workflows, where AI is used to generate, validate, and evolve test scenarios.
• Strong knowledge of JavaScript. TypeScript and/or Python, with the ability to: Review and audit AI-generated code, Validate correctness, performance, and maintainability. 
• Solid understanding of testing fundamentals, with a mindset focused on: “How to automate testing at scale”. 
• Improving coverage, reliability, and speed using AI-driven approaches.

Nice-to-Have Skills

• Hands-on experience with PyTest, Ginkgo, or similar frameworks.
• Experience with AI Agents and tools for automation test generation.
• Knowledge of test framework design and development.
• Strong understanding of test reporting tools & technologies.

About Us: 
Our Company is a young and innovative, truly global AI SaaS company founded in 2020 with development centers in the USA, the European Union, India, and the Philippines. Our platform is a modern, AI-powered CRM that brings together support, product, and development teams in one system. It helps SaaS companies manage customer issues, gather feedback, and improve their products—all while showing how these efforts affect revenue. As part of our rapid growth, we are expanding our technical team in the Philippines and are on the lookout for talented and innovative senior QA Engineers to join their mission-driven organization & help us deliver exceptional products. This is an exciting opportunity for professionals who are passionate about innovation and eager to work with cutting-edge technologies in a truly global environment

About the Role: 
As Senior AI QA Automation Specialist, you will leverage a cutting-edge test automation framework to enhance and expedite testing processes, govern and evolve test frameworks, develop a test reporting system, and develop a comprehensive monitoring and alerting system. Your expertise will ensure the robustness, efficiency, and reliability of the software delivery pipeline.

We are seeking a highly skilled Senior AI QA Automation Architect with deep expertise in building and scaling test automation frameworks using the Playwright framework. The ideal candidate has experience defining and driving QA automation strategy across large test suites, implementing clean design principles, and introducing AI-assisted testing methodologies for smarter, more efficient QA cycles.

You will be instrumental in establishing a scalable, maintainable, and robust test automation ecosystem. This role requires both strategic thinking and hands-on execution, serving as a technical leader and mentor to the QA automation team. In this role, you will leverage AI and test automation to enhance and expedite our testing processes, govern and evolve our test frameworks, and develop a comprehensive monitoring and alerting system. Your expertise will ensure the robustness, efficiency, and reliability of our software delivery pipeline.

Key Responsibilities:

• AI-driven Test Automation:
• Implement and utilize AI and intelligent agents to accelerate test generation processes.
• Transition from manual test case development to AI-driven automation solutions, enhancing overall testing efficiency.
• Test case design and documentation:
• Define clear, concise, and comprehensive test cases based on requirements, specifications, and user stories. Ensure test cases cover both positive and negative scenarios, edge cases, and system interactions. Maintain traceability between test cases and product features.
• Test Suite Development & Maintenance:
• Organize and maintain test suites to reflect product changes and evolving test coverage needs. Refactor outdated or redundant tests, ensuring relevance and accuracy. Maintain a clear structure for manual and automated test suites for ease of access and reusability.
• Test Framework Implementation and Governance:
• Design and implement a test automation framework using Playwright for end-to-end web testing that is modular, maintainable, and scalable.
  Create a blueprint and best practices for the QA team to onboard and contribute new automated test cases seamlessly.
• Define coding standards, version control practices, branching strategies, and code review guidelines for the QA automation codebase.
• Integrate test automation into CI/CD pipelines with real-time test reporting.
• Explore and integrate AI-powered tools for test case generation, flakiness detection, and intelligent exploratory testing (e.g., Testim, Mabl, Diffblue, or custom LLM-based test generation tools).
  Champion shift-left testing practices by collaborating with developers, product managers, and DevOps to catch issues early.
• Oversee the maintenance and continuous improvement of the existing test framework.
• Analyze test failures and test escapes to identify root causes and implement solutions.
• Foster a culture of quality through continuous improvements in testing methodologies and frameworks.
• Test reporting and analytics:
• Design and develop test reports to provide visibility into the test suite's performance and failures.
• Implement an effective test failures alerting system to promptly notify feature owners and responsible developers of SUT issues and failures.

Qualifications:

• Minimum Bachelor's degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in Quality Assurance, with 3+ years architecting automation frameworks.
• Deep hands-on experience with Playwright (JavaScript/TypeScript) in a real-world production environment.
• Demonstrated experience building an automation framework from scratch, with organized test categorization, reusability, and CI/CD integration.
• Strong understanding of software testing methodologies, test planning, and test strategy.
• Familiarity with using AI to enhance testing and software development.
• Strong problem-solving skills and attention to detail.
• Experience with test reporting and analytics tools (e.g., Allure, ReportPortal, TestRail)
• Strong scripting and coding skills (JavaScript/TypeScript)
• Experience with test management and defect tracking systems.
• Experience with cloud-based test execution and containerization (Docker, Kubernetes).
• Familiarity with Git, Jenkins/GitHub Actions/Azure DevOps, and cloud services like AWS/GCP is a plus.
• Excellent communication, teamwork, and documentation skills, with a strong ability to advocate for best practices.

Preferred Skills:

• Hands-on experience with AI in software testing, such as using AI for test case generation, code coverage analysis, or flaky test detection.
• Knowledge of test framework design and development.
• Strong understanding of test reporting tools and technologies.

Nice to Have

• Contributions to open-source QA frameworks or tools.
• Familiarity with visual regression tools (e.g., Percy, Applitools).
• Knowledge of performance testing tools and integration with automation pipelines.
• Experience working in Agile/Scrum or DevOps-centric environments.

Join us in innovating our testing processes and ensuring the delivery of high-quality software products through advanced automation techniques.

About the role

As a Forward Deployed Engineer (Customer), you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. 

This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact.

What You’ll Do

• Own Customer Context: Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design.
• Architect AI Transformation: Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices.
• Be a Trusted Advisor: Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities.
• Translate & Coordinate: Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable.
• Design Reusability: Architect modular, scalable solutions that can be extended across customers and verticals.
• Drive Delivery: Collaborate with Applied AI engineers to oversee solution implementation, ensuring architectural alignment and execution excellence.
• Support Pre-Sales: Partner with sales engineers and customer teams to scope new opportunities, define technical requirements, and provide input on feasibility and effort.
• Lead Innovation: Stay ahead of emerging trends in AI, software integration, and business transformation—and bring that insight to our solution designs.
• Maintain Quality & Compliance: Ensure all solutions meet performance, security, and compliance standards.
• Travel Ready: Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement.

What You Bring

• Experience: 7+ years in solution architecture or consulting roles, focused on enterprise-scale, customer-facing software implementations.
• AI & Cloud: Hands-on experience with generative AI tools, cloud platforms (AWS, GCP, or Azure), and modern integration patterns (APIs, webhooks, pipelines).
• Business Acumen: Strong understanding of customer priorities, with the ability to translate business needs into technical execution plans.
• Design Thinking: A problem-solver with a growth mindset, skilled in crafting scalable and future-proof architectures.
• Communication: Exceptional ability to convey complex technical and business concepts to diverse stakeholders, both technical and non-technical.
• Project Leadership: Proficiency with project planning tools and methodologies; capable of managing multiple solution tracks and timelines.
• Metrics Focus: Proven ability to define and track success through OKRs, KPIs, and tangible business outcomes.
• SaaS & Platform Fluency: Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles.
• Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus.

About the role

About the role

About the role

About the Role

This role is designed to give hands-on experience supporting the execution of field marketing programs across North America. You’ll play a key role in helping bring events and campaigns to life, while building a strong foundation in marketing operations, coordination, and cross-functional collaboration.

As a Field Marketing Intern, you’ll work closely with the field marketing, sales, and operations teams to support program execution, ensure consistency across initiatives, and help keep projects moving forward. You’ll gain exposure to how marketing drives pipeline and contributes to business growth, while developing practical skills in event execution, data management, and campaign support.

This is a highly collaborative, execution-focused role ideal for someone who is detail-oriented, organized, and excited to learn how field marketing programs are built and scaled.

Responsibilities:

1. Event & Program Execution

• Support event logistics (vendor coordination, shipping, swag tracking, registration lists, event onboarding/offboarding)
• Assist with pre-event setup (tracking attendees, coordinating calendars, organizing materials)
• Help prepare onsite assets (run of show, briefing docs, name badges)
• Support post-event follow-up (attendance tracking, recap materials)

1. Lead & Data Support

• Assist EventOps + RevOps with lead uploads into CRM (Normalization, tagging)
• Help track lead flow and flag any gaps in routing or follow-up
• Support reporting on event performance (attendance, meetings, early pipeline signals)

1. Campaign & Outreach Support

• Assist with list building and segmentation for events and ABM programs
• Help track outreach progress in coordination with SDRs, AEs & RevOps

1. Vendor & Budget Coordination

• Help track invoices and POs against planned spend
• Maintain visibility on vendor timelines and flag any risks or delays

1. General Coordination

• Support coordination across Field, SDRs, Ops, and partners
• Help keep timelines organized and ensure next steps are documented

About the role

About the team

The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals.

Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform.

About the role

As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects.

You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, you will own the detailed technical designs from original scoping documents and drive execution — including hands-on coding to build proofs-of-concept, custom integrations, and solution prototypes that validate technical feasibility.

As the technical owner of the customer relationship, you will partner cross-collaboratively to ensure successful delivery. This position requires a unique blend of enterprise architecture expertise, AI solution design, hands-on development skills, customer empathy, and cross-functional collaboration. You will act as the connective tissue between pre-sales, customer success, engineering, and product teams, bringing our AI capabilities to life for real-world business impact.

What you'll do

• Customer-Facing: 30–50% working directly with customers
• Coding & Integration: 30-50%+ hands-on technical implementation
• Lead Execution: Define project plans, align internal teams, and ensure timely delivery of deployments

AI-Driven Solution Architecture

• Design the detailed AI-driven business transformation, applied AI requirements, and architect the solution needed for customer needs
• Design solutions (AI Agents, Skills, and workflows, etc.) that are aligned with industry best practices, meet the customer needs, and are reusable across other customers
• Create and maintain Applied AI proposals, estimates, solution designs, detailed requirements and measurement framework for KPIs and outcomes

Design & Deployment

• Design & Deploy AI Agents: Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems
• Integrate Systems: Connect AI agents with external platforms (e.g., CRMs, APIs, databases) for seamless workflow automation
• Optimize Performance: Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability

Customer & Cross-Functional

• Own Requirements: Partner with customers to deeply understand their needs and translate them into technical agent specifications
• Prototype & Iterate: Lead live demos, build rapid proof-of-concepts, and refine solutions through customer feedback
• Advise Customers: Act as a trusted technical advisor on AI agent architecture, performance, and long-term scalability
• Travel Ready: Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement

What you bring

• Experience: 5+ years in software development, AI/ML engineering, or technical consulting with customer-facing experience
• Customer Empathy: A bias for action and a relentless focus on solving problems for customers
• Coding Skills: Strong proficiency using TypeScript/JavaScript, Python, data structures and algorithms.
• Communication: Strong written and verbal skills to articulate technical concepts to both engineers and business stakeholders
• Applied AI Knowledge: Large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions. Must be able to articulate AI build experiences, challenges, and trade-offs
• Architecture & Solutioning: Demonstrated experience designing scalable enterprise architecture solutions with security, scalability, and identity management considerations
• Cloud & DevOps: Hands-on experience with AWS, GCP, or Azure at enterprise scale; modern DevOps practices (CI/CD, containers, observability)
• System Integration: Comfortable integrating systems via APIs, webhooks, and event/data pipelines
• Data-Driven Mindset: Use A/B testing, telemetry, and metrics to guide decisions and drive improvements
• Background: Bachelor’s or Master’s degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus

About the Role:

As a Forward Deployment Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects.

You'll work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, you'll own the detailed technical designs from original scoping documents and drive execution including hands-on coding to build proofs-of-concept, custom integrations, and solution prototypes that validate technical feasibility.

As the technical owner of the customer relationship, you'll partner cross-collaboratively to ensure successful delivery. Your role spans from understanding domain-specific customer needs to architecting scalable, agent-based AI solutions using DevRev's platform**, with direct involvement in implementing key technical components and debugging complex integration challenges.

This position requires a unique blend of enterprise architecture expertise, AI solution design, hands-on development skills, customer empathy, and cross-functional collaboration. You'll act as the connective tissue between pre-sales, customer success, engineering, and product teams, bringing our AI capabilities to life for real-world business impact.

What You'll Do:

• Customer-facing: 20-40% working directly with customers 
• Design & Deploy AI Agents: Build, configure, and launch intelligent agents using the DevRev platform to solve real customer problems.
• Integrate Systems: Connect AI agents with external platforms (e.g., CRMs, APIs, databases) for seamless workflow automation.
• Optimize Performance: Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability.
• Own Requirements: Partner with customers to deeply understand their needs and translate them into technical agent specifications.
• Prototype & Iterate: Lead live demos, build rapid proof-of-concepts, and refine solutions through customer feedback.
• Lead Execution: Define project plans, align internal teams, and ensure timely delivery of deployments.
• Advise Customers: Act as a trusted technical advisor on AI agent architecture, performance, and long-term scalability.

What You Bring:

• Experience: 7+ years in software development, AI/ML engineering, or technical consulting. Customer-facing experience is a plus.
• Background: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• Coding Skills: Strong proficiency using TypeScript/JavaScript, Python, data structures and algorithms, (Nice to have: Go).
• Applied AI Knowledge: Large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Cloud & DevOps: Hands-on experience with AWS, GCP, or Azure, and modern DevOps practices (CI/CD, containers, observability).
• System Integration: Comfortable integrating systems via APIs, webhooks, and event/data pipelines.
• Data-Driven Mindset: Use A/B testing, telemetry, and metrics to guide decisions and drive improvements.
• Communication: Strong written and verbal skills to articulate technical concepts to both engineers and business stakeholders.
• Customer Empathy: A bias for action and a relentless focus on solving problems for customers.
• Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus.
  
  As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

About the team

The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals.

Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform.

About the role

As a Forward Deployed Engineer at DevRev, you will work closely with our post-sales Customer Experience team to help customers unlock value through AI. You will design and deploy intelligent agents, automated workflows, and integrations that transform how customers operate — connecting DevRev to their broader ecosystem and putting AI to work across their most important business processes. Where needed, you will build custom applications and solutions in TypeScript, JavaScript, Python, and related languages to bring these experiences to life.

You will employ your creativity and technical expertise to ideate and shape how AI, analytics, and workflows are used in customers’ processes. You are a product expert focused on implementation — building, shipping, and iterating to ensure customers get the most out of the DevRev platform.

What You’ll Do

• Customer-Facing: 30% working directly with customers
• Coding & Integration: 70–80% hands-on technical implementation

Build & Deploy

• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations connecting DevRev with customer environments
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience

Data & Insights

• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback

Collaboration & Enablement

• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, and customer success teams
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements

What You Bring

• Experience: 3–5+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus
• Coding Skills: Strong proficiency in TypeScript, JavaScript, Python, data structures and algorithms.
• Applied AI Knowledge: Familiarity with LLMs, prompt engineering, frameworks like RAG and function calling; ability to build and configure AI agents
• Integration: Deep experience with API integration patterns (REST, GraphQL, webhooks), large-scale data synchronization, and event-driven/pub-sub architectures
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging
• Communication: Strong written and verbal skills; ability to engage customers clearly and confidently
• Background: Bachelor’s or Master’s degree in Computer Science, Engineering, or related discipline

About the Role:

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes.

What You'll Do:

• Customer-facing: 30% working directly with customers.
• Coding & Integration: 70-80% hands-on technical implementation
• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring:

• Experience: 5+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
• Coding Skills: Strong proficiency in TypeScript/JavaScript, Python, data structures and algorithms. (Nice to have: Go)
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration Expertise: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.
• Problem-Solving: Strong track record triaging and unblocking both technical and non-technical blockers to keep projects moving forward.
• Documentation: Experience writing concise, well-structured documentation that supports long-term team understanding and seamless onboarding.
• Communication: Strong written and verbal skills to articulate technical concepts to engineers, product teams, and business stakeholders.
  
  As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

Forward Deployed Engineer

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. 

What You’ll Do

• Customer-facing: 30% working directly with customers 

Coding & Integration: 70-80% hands-on technical implementation

• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring

• Experience: 5+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Coding Skills: Strong proficiency in TypeScript, JavaScript, Python, data structures and algorithms. (Nice to have: Go)
• Design & Deploy AI Agents: Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems.
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.

Communication and Customer Empathy: Strong written and verbal skills

• Background: Bachelor's or Master’s degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus

About the role

As a Forward Deployed Engineer (Customer), you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. 

This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact.

What You’ll Do

• Own Customer Context: Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design.
• Architect AI Transformation: Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices.
• Be a Trusted Advisor: Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities.
• Translate & Coordinate: Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable.
• Design Reusability: Architect modular, scalable solutions that can be extended across customers and verticals.
• Drive Delivery: Collaborate with Applied AI engineers to oversee solution implementation, ensuring architectural alignment and execution excellence.
• Support Pre-Sales: Partner with sales engineers and customer teams to scope new opportunities, define technical requirements, and provide input on feasibility and effort.
• Lead Innovation: Stay ahead of emerging trends in AI, software integration, and business transformation—and bring that insight to our solution designs.
• Maintain Quality & Compliance: Ensure all solutions meet performance, security, and compliance standards.
• Travel Ready: Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement.

What You Bring

• Experience: 7+ years in solution architecture or consulting roles, focused on enterprise-scale, customer-facing software implementations.
• AI & Cloud: Hands-on experience with generative AI tools, cloud platforms (AWS, GCP, or Azure), and modern integration patterns (APIs, webhooks, pipelines).
• Business Acumen: Strong understanding of customer priorities, with the ability to translate business needs into technical execution plans.
• Design Thinking: A problem-solver with a growth mindset, skilled in crafting scalable and future-proof architectures.
• Communication: Exceptional ability to convey complex technical and business concepts to diverse stakeholders, both technical and non-technical.
• Project Leadership: Proficiency with project planning tools and methodologies; capable of managing multiple solution tracks and timelines.
• Metrics Focus: Proven ability to define and track success through OKRs, KPIs, and tangible business outcomes.
• SaaS & Platform Fluency: Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles.
• Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus.

Forward Deployed Engineer

The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify need(s) for integration with existing enterprise systems/services, workflow/process automation or customization/enhancement of the DevRev platform capabilities to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals.

Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning the coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development, and AI/ML skills to ensure our customers get the most out of the DevRev platform. 

Job Description

As an Applied AI engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python etc. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. 

Objectives of this role will include:

• Design, develop and implement integrations, automations and customizations to integrate DevRev with customers’ tech stack and workflows, and ensure successful customer engagements.
• Utilize AI in novel ways to solve customer problems, including Generative AI techniques like prompt engineering for foundation large language models (LLMs) to enable great AI agent experience.
• Conduct data analysis, writing SQL queries, and building dashboards to share insights and drive decision-making.
• Be proactive in communicating and keeping constant feedback loops to all key stakeholders including Customers, Engineering, Product, Customer Success & Support, Revenue, Marketing etc.
• Learn new tools and guide customers through critical workflows, e.g. integration with code repositories.

Ideal Candidate Qualifications:

• Software engineering degree or equivalent educational or professional experience.
• Hands-on coding experience using TypeScript/JavaScript, Python, APIs, Webhooks, and SQL.
• Familiarity with Generative AI technologies including models like GPT-4, prompt engineering and fine-tuning.
• Knowledge of vector databases and data embeddings.
• Outstanding communication (written and verbal in English).
• Result-oriented work style, ability to get things done and a learning mindset.
• An endless passion for challenging work that requires high energy, full engagement and a self-founded need for high performance.

Job Description:

The Applied AI Engineering team at DevRev is responsible for architecting and building solutions that deliver the optimal experience for our customers. As customers progress through their DevRev journey, they may require integrations with enterprise systems, workflow automation, or custom enhancements to the platform.

As a Junior Applied AI Engineer, you will work alongside experienced engineers and cross-functional teams to help design and implement integrations, automations, and AI-driven solutions. You will gain hands-on experience applying AI/ML techniques, coding, and building scalable solutions that enhance the customer experience, while receiving mentorship to grow your technical and problem-solving skills.

Objectives:

• Assist in designing, developing, and implementing integrations, automations, and customizations across DevRev and customers’ workflows.
• Apply AI techniques, including Generative AI and prompt engineering, under guidance from senior team members.
• Conduct basic data analysis, write SQL queries, and help build dashboards to share insights.
• Participate in cross-functional communication to ensure requirements and feedback loops are maintained.
• Learn new tools and assist in guiding customers through critical workflows.
  
  

Ideal Candidate Qualifications:

• Degree in Software Engineering or equivalent experience (recent graduates welcome).
• Hands-on coding experience in TypeScript/JavaScript, Python, APIs, Webhooks, and SQL.
• Basic understanding of AI/ML concepts; familiarity with Generative AI and LLMs is a plus.
• Strong communication skills in English.
• Result-oriented, eager to learn, and comfortable working in a fast-paced environment.
• Passion for challenging work and growing as an engineer.

Nice to Have:

Exposure to vector databases, data embeddings, NodeJS, or Golang.Interest in customer-facing solutions and workflow automation.

About the role:
As our Lead AI Test Automation Specialist, you'll develop testing strategies, evaluation frameworks, and quality metrics specifically designed for LLM-powered applications. This role requires a unique blend of QA expertise, understanding of GenAI behaviour, and automation skills to ensure our AI features are reliable, accurate, and trustworthy.

Key Responsibilities:

• • Design and implement comprehensive testing strategies for GenAI features, including conversational AI, agentic systems, and LLM-powered workflows
  • Develop automated test suites for prompt testing, including regression tests that detect unintended changes in model behaviour
  • Create evaluation frameworks to measure GenAI quality across multiple dimensions (accuracy, relevance, safety, consistency, latency)
  • Build and maintain test datasets and golden examples that represent diverse user scenarios and edge cases
  • Implement monitoring and alerting systems to detect quality degradation in production GenAI features
  • Perform adversarial testing to identify potential failures, hallucinations, biases, or security vulnerabilities in AI systems
  • Collaborate with engineers to define acceptance criteria and quality gates for AI feature releases
  • Develop tools and frameworks that make it easy for engineers to test their GenAI implementations
  • Conduct user acceptance testing and gather feedback on AI feature performance from internal users
  • Document testing procedures, known issues, and quality metrics in clear, accessible formats
  • Partner with Product and Design teams to ensure AI features meet user experience standards
  • Stay current with GenAI testing methodologies, tools, and industry best practices
    
    
  Your Qualifications
  
  
  • PRE or test engineering experience, preferably with AI/ML systems.
  • Strong understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns
  • Experience with test automation frameworks and scripting (Python, JavaScript, Selenium, Pytest)
  • Knowledge of software testing methodologies (functional, integration, regression, performance, security testing)
  • Ability to design test cases and evaluation criteria for non-deterministic systems
  • Strong analytical and problem-solving skills with attention to detail
  • Experience with API testing tools (Postman, REST Assured) and backend testing
  • Familiarity with CI/CD pipelines and automated testing integration
  • Excellent communication skills for documenting issues and collaboration
    
    
  Preferred Qualifications
  
  
  • Experience testing conversational AI, chatbots, or agentic systems
  • Knowledge of ML model evaluation metrics and techniques
  • Familiarity with LLM evaluation frameworks (LangSmith, PromptFoo, Ragas)
  • Experience with performance testing and load testing AI APIs
  • Understanding of responsible AI principles, including fairness, transparency, and safety testing
  • Background in enterprise software or SaaS QA
  • Experience with test management tools (TestRail, Zephyr, Jira)
  • Knowledge of security testing methodologies for AI systems
  • Scripting experience with Python, including working with LLM APIs
    
    
  What Makes This Role Exciting
  
  
  • Define Quality practices for GenAI applications
  • Work on cutting-edge AI technologies and help ensure they're reliable and trustworthy
  • Shape quality standards that will impact millions of enterprise users
  • Collaborate closely with engineers, data scientists, and product teams
  • Grow expertise in a highly specialized and increasingly important domain
  • Influence the entire AI product development lifecycle from design to release
  • Join a team that values quality as a first-class concern, not an afterthought

Join us in innovating our testing processes and ensuring the delivery of high-quality software products through advanced automation techniques.

Role Overview

We are looking for a Partner Ecosystem Solutions Engineer to drive technical engagement across Global System Integrators (GSIs) and boutique partners.

This is not a traditional pre-sales role.

You will operate at the intersection of:

• Deep architecture conversations
• Executive-level influence
• Partner enablement and revenue generation

Your goal:

👉 Enable partners to understand, position, and sell DevRev independently
👉 Co-create high-impact enterprise use cases
👉 Drive partner-led pipeline and deal success

What You’ll Do

1. Partner Enablement & Ecosystem Development

• Own technical relationships with GSIs and strategic partners
• Enable partners on:
• DevRev architecture (AI-native, knowledge graph, agentic workflows)
• Differentiation vs legacy CRM + AI stack
• Design and deliver:
• Partner workshops
• Technical bootcamps
• Solution playbooks

2. Architecture & Technical Positioning

• Lead deep-dive discussions on:
• Knowledge graph (“Memory”) architecture
• AI agents and enterprise workflows
• Data ingestion (AirSync vs traditional ETL)
• Clearly articulate differentiation vs (for example):
• Enterprise search tools like Glean
• Microsoft AI stack / Copilots / AI Foundry
• Google Gemini Enterprise
• Legacy CRM + AI bolt-ons (Salesforce, Zendesk, Freshdesk)

3. Enterprise Deal Support (Partner-Led)

• Partner with GSIs in:
• Opportunity shaping
• Use-case discovery
• Solution architecture
• Support:
• Executive briefings (VP, CXO level)
• POVs / POCs
• High-stakes demos

4. Use Case & Solution Development

• Identify high-value use cases across industries:
• BFSI, FinTech, Manufacturing, Travel, etc.
• Translate business problems into:
• AI-driven workflows
• Agent-based solutions
• Package repeatable partner-ready solutions

5. Thought Leadership & Executive Engagement

• Engage with senior stakeholders:
• CIOs, CTOs, Heads of CX, Product Leaders
• Drive conversations around:
• AI transformation
• Operational efficiency
• Unified data + experience platforms
• Represent DevRev in:
• Partner events
• Executive forums
• Strategic workshops

What We’re Looking For

Experience

• 12+ years in Solutions Engineering / Pre-sales / Consulting / Architecture roles
• Strong experience working with:
• Global System Integrators (GSIs) OR
• Enterprise consulting / partner ecosystems

Technical Depth

• Strong understanding of:
• Enterprise architecture
• APIs, integrations, data pipelines, security & compliance 
• AI/ML concepts (RAG, embeddings, agents)
• Ability to go deep technically AND simplify for business audiences

Education (Preferred)

• Engineering background (B.E./B.Tech or equivalent)
• MBA or equivalent business exposure is a strong plus

What Sets You Apart

• You can switch seamlessly between:
• Whiteboarding architecture
• Running a boardroom conversation
• You don’t just respond to deals — you create them
• You understand that:
  Selling through partners ≠ selling directly
  It requires enablement, trust, and leverage

Why This Role Matters

This role is critical to:

• Scaling DevRev beyond direct sales
• Building a strong partner-led GTM motion in India and globally
• Positioning DevRev as the architectural alternative to fragmented AI + CRM stacks

About the Role:

We’re a growing SaaS startup building our security team from the ground up. We’re looking for a hands-on Product Security Engineer who enjoys breaking things (responsibly) and helping teams fix them fast.

This role is very practical and impact-driven. You’ll be embedded close to the product and engineering teams, proactively attacking our own systems before anyone else does. If you like moving fast, owning problems end-to-end, and thinking like a real attacker, this role is for you.

What You'll Do:

• Actively test our SaaS product for security vulnerabilities across web apps, APIs, and cloud infrastructure.
• Perform manual security testing and targeted penetration tests (beyond automated scanners).
• Implement and help implement automated security test suites.
• Identify abuse cases, business logic flaws, and real-world attack paths.
• Work directly with engineers to reproduce issues and drive fixes.
• Help introduce lightweight security practices into the development process (threat modeling, secure design reviews).
• Validate fixes and ensure issues are fully resolved.
• Stay current on new vulnerabilities, attack techniques, and SaaS-relevant threats.

What You'll Bring:

• 5+ years of experience in application security, offensive security, or penetration testing.
• Strong understanding of web and API security (OWASP Top 10, auth, sessions, access control).
•  Experience testing modern SaaS products.
• Comfort working in cloud environments (AWS / GCP / Azure at a practical level).
• Experience with common security testing tools (Burp Suite, Nuclei, etc.).
• Ability to communicate findings clearly and pragmatically to engineers.
• Self-starter mindset — comfortable operating with limited process and high ownership.

Preferred, but not required:

• Startup experience or early-stage product exposure.
• Bug bounty or responsible disclosure experience.
• Secure code review experience (any major language).
• Familiarity with CI/CD and modern SDLC security.
• Offensive security certifications (OSCP, GWAPT, etc.).

Job Description

As part of the Revenue organization within DevRev, we are growing our team and hiring talented & ambitious people in the role of Sales Development Representatives (SDRs), in Buenos Aires, Argentina. Your goal will be to expand DevRev's customer base and build a healthy revenue pipeline for the company, targeting local and US markets. In this role, you will also have an opportunity to refine our go-to-market scripts and provide feedback to our Product and Engineering teams. 

The main responsibilities will include:

• Expanding outreach and build our pipeline with high quality prospects
• Setting up introductory meetings with target influencers and key decisions makers
• Developing innovative approaches for outbound outreach - phone, text, social - to discover ideal prospects
• Nurture and qualify customers to showcase product demos & learn pain points 
• Maintain pipeline data and account information in DevRev's in-house CRM

Ideal Candidate Qualifications:

• BA/BS, or equivalent educational or professional experience
• Prior experience as Sales Development Representative (SDR), Business Development Representative (BDR), or Account Executive (AE) 
• Experience in selling Saas or IT related products 
• Experience with sales engagement platforms like Outplay 
• Have ambition and hustle with a learning mindset
• Outstanding communication (written and verbal), with fluency in English
• Ability to connect with people deeply

Job Description

• Lead Generation: Identifying and reaching out to potential customers.
• Qualifying Leads: Evaluating the suitability of leads for sales engagement.
• Setting Meetings: Arranging meetings between leads and Sales Representatives.
• Product Knowledge: Understanding and communicating the company's product value.
• Sales Goals: Meeting or exceeding set sales targets.
• Data Management: Logging activities and customer data in a CRM system.
• Team Collaboration: Working with sales and marketing teams

Typically your work week looks like this:

• Research prospects (company profile, decision-makers, needs, contact details etc.)
• Contact prospects through phone, email, networking, and social media to develop sales opportunities
• Set appointments for leads to meet virtually with the sales team
• Maintaining well-organized, up-to-date, and accurate sales information and activity reports within the system

An ideal candidate should have:

• 2+ years in B2B Sales/Business Development.
• Excellent communicator – written, verbal, and visual
• Setting up appointments through social media platforms (LinkedIn, twitter etc.)
• Strong interpersonal and relationship-building skills via Social Networking.
• Comfortable talking to prospects (senior executives) over the phone as well as being in front of a camera (Zoom meetings, webinars, sales videos, etc.)
• Familiarity with CRM and sales outreach tools (e.g. Outreach, ZoomInfo etc.)

You Are :

• Proactive. You prefer taking the initiative to wait for someone to tell you what to do.
• Persistent. You don't give up or view rejection as a setback, you view it as being one step closer to the right answer.
• An Excellent Communicator. You listen, understand and convey your message clearly and concisely.
• Open to change. You're inspired by the endless ways in which everything we do can always be improved.
• Calm under pressure. You have a sense of urgency but channel it into productively working through any issues.

Job Description

As part of the Revenue organization within DevRev, we are growing our team and hiring talented & ambitious people in the role of Sales Development Representatives (SDRs). Your goal will be to expand DevRev's customer base and build a healthy revenue pipeline for the company, targeting local and US markets. In this role, you will also have an opportunity to refine our go-to-market scripts and provide feedback to our Product and Engineering teams. 

• Lead Generation: Identifying and reaching out to potential customers.
• Qualifying Leads: Evaluating the suitability of leads for sales engagement.
• Setting Meetings: Arranging meetings between leads and Sales Representatives.
• Product Knowledge: Understanding and communicating the company's product value.
• Sales Goals: Meeting or exceeding set sales targets.
• Data Management: Logging activities and customer data in a CRM system.
• Team Collaboration: Working with sales and marketing teams

Typically your work week looks like this:

• Research prospects (company profile, decision-makers, needs, contact details etc.)
• Contact prospects through phone, email, networking, and social media to develop sales opportunities
• Set appointments for leads to meet virtually with the sales team
• Maintaining well-organized, up-to-date, and accurate sales information and activity reports within the system

An ideal candidate should have:

• 2+ years in B2B Sales/Business Development.
• Excellent communicator – written, verbal, and visual
• Setting up appointments through social media platforms (LinkedIn, twitter etc.)
• Strong interpersonal and relationship-building skills via Social Networking.
• Comfortable talking to prospects (senior executives) over the phone as well as being in front of a camera (Zoom meetings, webinars, sales videos, etc.)
• Familiarity with CRM and sales outreach tools (e.g. Outreach, ZoomInfo etc.)

You Are :

• Proactive. You prefer taking the initiative to wait for someone to tell you what to do.
• Persistent. You don't give up or view rejection as a setback, you view it as being one step closer to the right answer.
• An Excellent Communicator. You listen, understand and convey your message clearly and concisely.
• Open to change. You're inspired by the endless ways in which everything we do can always be improved.
• Calm under pressure. You have a sense of urgency but channel it into productively working through any issues.

Job Description

As part of the Revenue organization within DevRev, we are growing our team and hiring talented & ambitious people in the role of Sales Development Representatives (SDRs). Your goal will be to expand DevRev's customer base and build a healthy revenue pipeline for the company, targeting local and US markets. In this role, you will also have an opportunity to refine our go-to-market scripts and provide feedback to our Product and Engineering teams. 

• Lead Generation: Identifying and reaching out to potential customers.
• Qualifying Leads: Evaluating the suitability of leads for sales engagement.
• Setting Meetings: Arranging meetings between leads and Sales Representatives.
• Product Knowledge: Understanding and communicating the company's product value.
• Sales Goals: Meeting or exceeding set sales targets.
• Data Management: Logging activities and customer data in a CRM system.
• Team Collaboration: Working with sales and marketing teams

Typically your work week looks like this:

• Research prospects (company profile, decision-makers, needs, contact details etc.)
• Contact prospects through phone, email, networking, and social media to develop sales opportunities
• Set appointments for leads to meet virtually with the sales team
• Maintaining well-organized, up-to-date, and accurate sales information and activity reports within the system

An ideal candidate should have:

• 2+ years in B2B Sales/Business Development.
• Excellent communicator – written, verbal, and visual
• Setting up appointments through social media platforms (LinkedIn, twitter etc.)
• Strong interpersonal and relationship-building skills via Social Networking.
• Comfortable talking to prospects (senior executives) over the phone as well as being in front of a camera (Zoom meetings, webinars, sales videos, etc.)
• Familiarity with CRM and sales outreach tools (e.g. Outreach, ZoomInfo etc.)

You Are :

• Proactive. You prefer taking the initiative to wait for someone to tell you what to do.
• Persistent. You don't give up or view rejection as a setback, you view it as being one step closer to the right answer.
• An Excellent Communicator. You listen, understand and convey your message clearly and concisely.
• Open to change. You're inspired by the endless ways in which everything we do can always be improved.
• Calm under pressure. You have a sense of urgency but channel it into productively working through any issues.

Job Description:

As the Sales Manager - Mid-Market ISR Sales (Argentina) you will be responsible for driving success within a designated Mid-Market region in the Americas with a primary focus on the United States, utilizing data, insights, and operational expertise to achieve strategic goals.

Responsibilities:

• Drive ARR growth through new customer acquisition and expansion
• Develop US GTM strategy and coverage model, including ICP, messaging, customer segmentation, sales coverage, sales roles and sales capacity
• Work with Marketing to develop and execute the pipeline plan (Digital marketing, Events, SDRs etc) for the region
• Work with the Partnership team to develop and execute a plan to sell DevRev through partners such as ISV, VARs, SIs, MSPs, etc.
• Hire, develop, and manage high-performing sales team of Mid-Market Account Executives to sell remotely into the United States
• Foster a dynamic and collaborative sales environment that upholds DevRev’s values and achieves company’s growth targets
• Deliver accurate weekly forecast reports, contributing to a culture of accountability and precision in our sales processes
• Use data-driven insights to inform decision-making and drive continuous improvement in sales effectiveness and efficiency
• Ensure the sales team is organized and plans strategically, maintaining focus on the most impactful priorities
• Partner with Product and Engineering teams to bring voice of customers in product prioritization and roadmap development

Qualifications and Requirements:

• 7+ years sales experience, 2+ years of management experience
• Experience working in early stage companies - Seed, Series A or Series B
• Leader who can inspire the team through action
• Demonstrated experience selling to Mid-Market customers (US experience preferred)
• Experience in hiring, onboarding, developing, promoting and performance managing Mid-Market Account Executives 
• Ability to thrive in a fast-paced, dynamic environment and lead effectively through change and ambiguity
• Deep understanding of sales processes, methodologies, and best practices, with experience implementing sales enablement tools and systems
• Proven expertise in building outbound sales strategies and ensuring accountability among Account Executives for prospecting
• Skilled in establishing AE targets, quotas, and KPIs essential for meeting corporate growth objectives
• Strong leadership skills with experience building and managing high-performing sales teams
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Strategic thinker with a customer-centric mindset and a passion for driving innovation and results

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

What You’ll Do: Build and Scale DevRev’s Platform

• Engage with internal customers around cloud native application and infrastructure design to ensure services are built with scalability, cost optimization and security as primary considerations
• Design and support infrastructure as code solutions using OpenTofu and other automation frameworks.
• Manage Kubernetes clusters at scale, focusing on reliability, security, and performance.
• Own cost optimization across cloud environments, implementing strategies to balance performance with efficiency.
• Contribute to the evolution of DevRev’s multi-cloud and multi-tenant strategy, ensuring compliance and scalability.
• Mentor engineers, teach best practices, and influence DevRev’s platform architecture decisions.

What You’ll Need: Strong Foundations in Cloud and Platform Engineering

• 10 years in overall technical roles with at least 5+ years of experience in platform, infrastructure, or DevOps roles.
• Experience in leadership or mentor roles.
• Deep knowledge of Terraform/OpenTou for managing infrastructure in a zero console environment.
• Hands-on experience with Kubernetes in production, including upgrades, scaling, and troubleshooting.
• Practical expertise with Argo CD or similar GitOps tools for continuous delivery.
• Proven track record of cost optimization in cloud-native environments (AWS, GCP, or Azure).
• Strong understanding of CI/CD, monitoring, observability, and incident management.
• Proficiency in at least one programming or scripting language (Go, Python, or similar).
• BS/MS in Computer Science or related field, or equivalent professional experience.

Bonus Points If You Have: Expanding the Impact

• Experience with service mesh (Istio, Linkerd) for secure service-to-service communication.
• Background in multi-cloud operations and hybrid deployments.
• Exposure to compliance-driven environments (SOC 2, HIPAA, ISO 27001, FedRAMP).
• Contributions to open-source communities in Kubernetes, Argo CD, or Terraform.
• Familiarity with advanced cloud cost management tools and FinOps practices.

Why Join DevRev? Be Part of the AI-SaaS Revolution

Impactful Work: Shape an AI-native platform “reimagining SaaS for the AI Era”.

Cutting-Edge Tech: Innovative culture valuing platform thinking while delivering high quality conversational experiences and agentic workflows.

Growth & Problem Solving: Learn continuously while solving complex AI and distributed systems challenges.

Company Vision: Join a dynamic, growing company with a bold vision and make a visible impact.

DevRev is an equal opportunity employer committed to diversity and inclusion.

About the Role:

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes.

What You'll Do:

• Customer-facing: 30% working directly with customers.
• Coding & Integration: 70-80% hands-on technical implementation
• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring:

• Experience: 6+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
• Coding Skills: Strong proficiency in TypeScript/JavaScript, Python, data structures and algorithms. (Nice to have: Go)
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration Expertise: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.
• Problem-Solving: Strong track record triaging and unblocking both technical and non-technical blockers to keep projects moving forward.
• Documentation: Experience writing concise, well-structured documentation that supports long-term team understanding and seamless onboarding.
• Communication: Strong written and verbal skills to articulate technical concepts to engineers, product teams, and business stakeholders.
  
  As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

What You’ll Do:

• Architect the Future of AI Infrastructure: You will design, build, and own the end-to-end platform that supports the entire lifecycle of our ML models—from massive-scale distributed training to ultra-low-latency, highly-available inference.
• Optimize and Serve Cutting-Edge Models: You'll implement and scale sophisticated inference stacks for LLMs using frameworks like vLLM, TensorRT-LLM, or SGLang. You’ll solve complex challenges in throughput, latency, token streaming, and automated scaling to deliver a seamless user experience. 
• Empower AI Innovation: You will act as a strategic partner to our AI Research and Data Science teams. You’ll create a seamless developer experience that accelerates their ability to experiment, fine-tune, and deploy groundbreaking models with velocity and confidence.
• Automate Everything: You'll develop robust CI/CD/CT (Continuous Training) pipelines using tools like Argo Workflows, ArgoCD, and GitHub Actions to automate model validation, deployment, and lifecycle management, ensuring our systems are both agile and rock-solid.

What are we looking for

• Experience: 5+ years in infrastructure or software engineering, with at least 2+ years laser-focused on MLOps or ML infrastructure for large-scale distributed systems.
• Education: A Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Kubernetes & Cloud Native Expertise: Deep, hands-on expertise with Kubernetes in production. You are fluent in the cloud-native ecosystem, including Helm, ArgoCD, and Argo Workflows.
• GPU & Cloud Mastery: Optimize the platform’s performance and scalability, considering factors such as GPU resource utilization, data ingestion, model training, and deployment.
• Modern LLM Serving Experience: Hands-on experience with modern LLM inference serving frameworks (e.g., vLLM, SGLang, Triton Inference Server, Ray Serve). You understand the unique challenges of serving generative models.
• Strong Coder: Strong programming proficiency in Python or Go, with experience using ML frameworks like PyTorch, Jax, TensorFlow.
• Observability Mindset: A passion for building observable and resilient systems using modern monitoring tools (e.g., Prometheus, Grafana, OpenTelemetry).

We would love to see:

• Deep performance optimization skills, including writing custom inference kernels in CUDA or Triton to accelerate model performance beyond what off-the-shelf frameworks provide.
• Experience with model optimization techniques like quantization, distillation, and speculative decoding.
• Exposure to training and serving multi-modal models (e.g., text-to-image, vision-language).
• Knowledge of AI safety and evaluation frameworks for monitoring model performance for things like bias, toxicity, and hallucinations.

As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

About the Role:

We are seeking an experienced Site Reliability Engineer / Platform Engineer to join our team and help build and maintain a resilient, scalable infrastructure supporting our applications across multiple cloud providers. In this role, you will design and implement infrastructure solutions, automate operational processes, and work closely with development teams to ensure reliable, efficient systems that scale with our business.

What You'll Do:

• Design, build, and maintain infrastructure across AWS, GCP, and Azure using Infrastructure as Code (IaC) principles.
• Implement and optimize CI/CD pipelines using tools like Argo and CircleCI to enable rapid, reliable deployments.
• Manage and scale Kubernetes clusters in production environments, ensuring high availability and optimal resource utilization.
• Administer and optimize cloud databases including MongoDB, Redis, RDS, and other data stores for performance and reliability.
• Develop monitoring, alerting, and observability solutions to identify and resolve issues before they impact users.
• Automate routine operational tasks to reduce manual toil and improve system reliability.
• Conduct incident response and post-mortem analysis to drive continuous improvement.
• Collaborate with development teams to design systems with reliability, scalability, and operational excellence in mind.
• Document infrastructure architecture, runbooks, and operational procedures.
• Evaluate and implement new tools and technologies to improve platform capabilities.

What You'll Bring:

• 3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering.
• Strong hands-on experience with at least two major cloud providers (AWS, GCP, Azure).
• Proficiency with Kubernetes for container orchestration and management.
• Demonstrated expertise with IaC tools (Terraform, CloudFormation, Pulumi, or similar).
• Experience with CI/CD platforms, particularly Argo and/or CircleCI.
• Solid understanding of database technologies including MongoDB, Redis, and relational databases (RDS).
• Proficiency in at least one programming or scripting language (Python, Go, Bash, Typescript, etc.).
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, CloudWatch).
• Experience implementing and managing OpenTelemetry (OTEL) for distributed tracing, metrics, and logging.
• Strong understanding of networking, security, and infrastructure best practices.

Nice to Have

• Experience managing multi-cloud or hybrid cloud environments.
• Familiarity with service mesh technologies (Istio, Linkerd).
• Knowledge of security hardening and compliance in cloud environments.
• Experience with cost optimization in cloud infrastructure.
• Contributions to open-source infrastructure or DevOps projects.
• Certifications from major cloud providers.

About the Role

We are seeking an experienced Site Reliability Engineer / Platform Engineer to join our team and help build and maintain a resilient, scalable infrastructure supporting our applications across multiple cloud providers. In this role, you will design and implement infrastructure solutions, automate operational processes, and work closely with development teams to ensure reliable, efficient systems that scale with our business.

Key Responsibilities

• Design, build, and maintain infrastructure across AWS, GCP, and Azure using Infrastructure as Code (IaC) principles
• Implement and optimize CI/CD pipelines using tools like Argo and CircleCI to enable rapid, reliable deployments
• Manage and scale Kubernetes clusters in production environments, ensuring high availability and optimal resource utilization
• Administer and optimize cloud databases including MongoDB, Redis, RDS, and other data stores for performance and reliability
• Develop monitoring, alerting, and observability solutions to identify and resolve issues before they impact users
• Automate routine operational tasks to reduce manual toil and improve system reliability
• Conduct incident response and post-mortem analysis to drive continuous improvement
• Collaborate with development teams to design systems with reliability, scalability, and operational excellence in mind
• Document infrastructure architecture, runbooks, and operational procedures
• Evaluate and implement new tools and technologies to improve platform capabilities

Required Qualifications

• 1-3 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering
• Strong hands-on experience with at least two major cloud providers (AWS, GCP, Azure)
• Proficiency with Kubernetes for container orchestration and management
• Demonstrated expertise with IaC tools (Terraform, CloudFormation, Pulumi, or similar)
• Experience with CI/CD platforms, particularly Argo and/or CircleCI
• Solid understanding of database technologies including MongoDB, Redis, and relational databases (RDS)
• Proficiency in at least one programming or scripting language (Python, Go, Bash, etc.)
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, CloudWatch)
• Experience implementing and managing OpenTelemetry (OTEL) for distributed tracing, metrics, and logging
• Strong understanding of networking, security, and infrastructure best practices

Nice to Have

• Experience managing multi-cloud or hybrid cloud environments
• Familiarity with service mesh technologies (Istio, Linkerd)
• Knowledge of security hardening and compliance in cloud environments
• Experience with cost optimization in cloud infrastructure
• Contributions to open-source infrastructure or DevOps projects
• Certifications from major cloud providers

What We're Looking For

• Problem-solver who thrives on automation and reducing operational burden
• Clear communicator who can explain technical concepts to both technical and non-technical stakeholders
• Detail-oriented with strong attention to reliability and security
• Collaborative team player who enjoys mentoring others
• Self-motivated learner who stays current with infrastructure and cloud technology trends

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunity to work with cutting-edge cloud technologies and tools
• Collaborative environment focused on knowledge sharing and professional growth
• Remote or flexible work arrangement
• Continuous learning and development opportunities

About the Role

We are seeking an experienced Site Reliability Engineer / Platform Engineer to join our team and help build and maintain a resilient, scalable infrastructure supporting our applications across multiple cloud providers. In this role, you will design and implement infrastructure solutions, automate operational processes, and work closely with development teams to ensure reliable, efficient systems that scale with our business.

Key Responsibilities

• Design, build, and maintain infrastructure across AWS, GCP, and Azure using Infrastructure as Code (IaC) principles
• Implement and optimize CI/CD pipelines using tools like Argo and CircleCI to enable rapid, reliable deployments
• Manage and scale Kubernetes clusters in production environments, ensuring high availability and optimal resource utilization
• Administer and optimize cloud databases including MongoDB, Redis, RDS, and other data stores for performance and reliability
• Develop monitoring, alerting, and observability solutions to identify and resolve issues before they impact users
• Automate routine operational tasks to reduce manual toil and improve system reliability
• Conduct incident response and post-mortem analysis to drive continuous improvement
• Collaborate with development teams to design systems with reliability, scalability, and operational excellence in mind
• Document infrastructure architecture, runbooks, and operational procedures
• Evaluate and implement new tools and technologies to improve platform capabilities

Required Qualifications

• 3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering
• Strong hands-on experience with at least two major cloud providers (AWS, GCP, Azure)
• Proficiency with Kubernetes for container orchestration and management
• Demonstrated expertise with IaC tools (Terraform, CloudFormation, Pulumi, or similar)
• Experience with CI/CD platforms, particularly Argo and/or CircleCI
• Solid understanding of database technologies including MongoDB, Redis, and relational databases (RDS)
• Proficiency in at least one programming or scripting language (Python, Go, Bash, etc.)
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, CloudWatch)
• Experience implementing and managing OpenTelemetry (OTEL) for distributed tracing, metrics, and logging
• Strong understanding of networking, security, and infrastructure best practices

Nice to Have

• Experience managing multi-cloud or hybrid cloud environments
• Familiarity with service mesh technologies (Istio, Linkerd)
• Knowledge of security hardening and compliance in cloud environments
• Experience with cost optimization in cloud infrastructure
• Contributions to open-source infrastructure or DevOps projects
• Certifications from major cloud providers

What We're Looking For

• Problem-solver who thrives on automation and reducing operational burden
• Clear communicator who can explain technical concepts to both technical and non-technical stakeholders
• Detail-oriented with strong attention to reliability and security
• Collaborative team player who enjoys mentoring others
• Self-motivated learner who stays current with infrastructure and cloud technology trends

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunity to work with cutting-edge cloud technologies and tools
• Collaborative environment focused on knowledge sharing and professional growth
• Remote or flexible work arrangement
• Continuous learning and development opportunities

Job Description:
We are looking for ambitious and authentic software developers who are excited to bring fresh ideas from all areas to their work, including artificial intelligence, natural language processing, UI design, mobile, information retrieval, distributed computing, large-scale system design, networking and data storage, security, and more. As a software developer at DevRev, you will have the opportunity to build things that truly matter and to work with a thriving global team.

Minimum qualifications:

• Bachelor's in Computer Science or related technical field/equivalent practical experience.
• Software development experience coding in a general-purpose programming language.
• Experience building complex applications for the iPhone/iPad using Swift with the iOS SDK and other frameworks.
• Experience building maintainable, scalable, and testable code bases, including API design and unit testing techniques.
• Knowledge of mobile UI/UX best practices and a keen eye for detail.
• Strong problem-solving skills and the ability to work collaboratively in a team environment.
• Experience with multithreading programming and mobile memory management

Preferred qualifications:

• Master’s degree in Computer Science or related field/equivalent practical experience.
• 3+ years of industry experience developing iOS mobile apps released to App Store.
• Experience with both native and hybrid iOS app development.
• Experience with defining and implementing extensible app architectures to allow future maintainability and new feature development.
• Work experience with global, cross-functional development & design teams to define, design, and ship new features.
• Theoretical knowledge and practical experience of agile development processes.

About the Role:

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes.

What You'll Do:

• Customer-facing: 30% working directly with customers.
• Coding & Integration: 70-80% hands-on technical implementation
• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring:

• Experience: 3+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
• Coding Skills: Strong proficiency in TypeScript/JavaScript, Python, data structures and algorithms. (Nice to have: Go)
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration Expertise: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.
• Problem-Solving: Strong track record triaging and unblocking both technical and non-technical blockers to keep projects moving forward.
• Documentation: Experience writing concise, well-structured documentation that supports long-term team understanding and seamless onboarding.
• Communication: Strong written and verbal skills to articulate technical concepts to engineers, product teams, and business stakeholders.
  
  As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

Role Overview

We are looking for domain-first, systems-oriented engineers who understand how real-world systems (in renewable energy, automotive, manufacturing, IoT, etc.) generate and use data — and can translate that into meaningful AI-driven workflows using DevRev.

As a Solutions Engineer, you will act as a trusted advisor, combining domain expertise, engineering depth, and problem-solving to help customers unlock value from their data through DevRev’s AI platform.

You will work closely with Sales, Product, and Engineering to design solutions that go beyond demos — enabling real-world automation, intelligence, and agentic workflows.

Key Responsibilities

• Partner with customers to deeply understand domain workflows, systems, and data flows (e.g., connected vehicles, factory systems, IoT environments)
• Translate real-world signals (sensor data, logs, events) into insights, workflows, and automated actions
• Build and showcase AI-driven workflows, automations, and agentic use cases
• Design and articulate end-to-end solutions (data ingestion → processing → decision → action)
• Act as a technical advisor, guiding customers on how DevRev can integrate into and enhance their existing systems
• Deliver tailored demos, PoCs, and solution walkthroughs grounded in real-world use cases (not generic SaaS demos)
• Support integrations with external systems via APIs, webhooks, and data pipelines
• Contribute to technical proposals, RFP/RFI responses, and solution architectures
• Stay current on industry trends (renewable energy, automotive, manufacturing, IoT, AI) and bring insights into customer conversations

Qualifications & Skills

Domain Expertise 

• Experience in renewable energy, automotive, manufacturing, industrial systems, or IoT environments
• Strong understanding of:
• Connected systems (vehicles, machines, robotics, embedded systems)
• Sensor ecosystems (CAN, telemetry, vision systems, IoT devices)
• Real-world data (signals, logs, time-series)
• Familiarity with manufacturing workflows (inspection, defect detection, production cycles).
• Ability to explain data flow from system → processing → business outcomes

Engineering Depth

• Strong system-level thinking
• Experience with:
• Data pipelines, APIs, integrations, distributed systems
• Experience in Python / TypeScript / JavaScript (or similar)
• Understanding of system design, reliability, and failure handling
• Exposure to AI/ML in industrial use cases (vision systems, predictive maintenance, log-stream analysis, etc.)

Problem Solving & Use Case Thinking

• Ability to translate data → insights → workflows → actions
• Experience designing end-to-end systems
• Strong analytical mindset to identify automation opportunities from real-world signals

AI & Tools

• Exposure to LLMs, RAG, AI agents
• Familiarity with prompt design and AI workflows
• Tools: Postman, GitHub, Jira, Cursor, Claude Code

Role Overview

At DevRev, Solutions Engineers are customer-obsessed technical professionals who bridge the gap between cutting-edge product innovation and real customer needs. As a trusted advisor, you’ll support both direct sales cycles enabling customers as well as partners to fully understand, evaluate, and adopt DevRev solutions.

You’ll blend technical acumen with storytelling, preparing and conducting tailored demos, guiding evaluations, and shaping proposals. In close collaboration with Sales, Product, and Engineering you’ll ensure customers and partners experience DevRev not just as a product, but as a strategic platform powering their success.

Key Responsibilities

• Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
• Partner with account teams to understand use cases, uncover pain points, and design tailored solutions.
• Deliver engaging product demos, PoCs, and proofs of value that showcase DevRev’s differentiators and business impact.
• Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs.
• Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success.
• Translate business challenges into DevRev-aligned architectures and scalable solutions.
• Support customization, integrations, and configurations in collaboration with Product and Engineering.
• Provide early-stage onboarding support and issue resolution when needed.
• Equip partner SEs, resellers, and integrators to independently drive sales.
• Deliver workshops, bootcamps, certifications, and co-create joint service offerings.
• Train sales teams on product updates, technical capabilities, and competitive positioning.
• Develop technical playbooks, demo assets, guides, and case studies.
• Monitor competitor offerings and share insights to influence strategy.
• Mentor peers and foster a culture of collaboration and learning.

Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 15+ years of experience in Solutions / Sales Engineering, ideally within B2B SaaS.
• Proven track record delivering demos, workshops, technical proposals, and proofs of value.
• Familiarity with enterprise sales methodologies (e.g., Command of the Message, MEDDICC).
• Strong discovery and consultative selling mindset.
• Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders. Skilled presenter and whiteboard communicator.
• Effective cross-functional collaborator across Sales, Product, and Customer Success. Adaptive in unstructured environments; flexible team player who embraces all tasks.
• Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks. Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations.
• Familiarity with major cloud platforms (AWS, Azure, GCP) and basic database querying with SQL.
• Proficiency in Python or JavaScript/TypeScript; exposure to DevOps tools (Jira, GitHub), CRM & CX platforms (Salesforce, Zendesk, ServiceNow), and low-code platforms.
• Bonus: Experience with GenAI tools (e.g., Cursor, VS Code + Copilot), prompt design, and LLM-based workflows (chatbots, ticket deflection, AI assistants).
• Willingness to travel up to 50% as needed.

As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

Role Overview

We are looking for domain-first, systems-oriented engineers who understand how real-world systems (in renewable energy, automotive, manufacturing, IoT, etc.) generate and use data — and can translate that into meaningful AI-driven workflows using DevRev.

As a Solutions Engineer, you will act as a trusted advisor, combining domain expertise, engineering depth, and problem-solving to help customers unlock value from their data through DevRev’s AI platform.

You will work closely with Sales, Product, and Engineering to design solutions that go beyond demos — enabling real-world automation, intelligence, and agentic workflows.

Key Responsibilities

• Partner with customers to deeply understand domain workflows, systems, and data flows (e.g., connected vehicles, factory systems, IoT environments)
• Translate real-world signals (sensor data, logs, events) into insights, workflows, and automated actions
• Build and showcase AI-driven workflows, automations, and agentic use cases
• Design and articulate end-to-end solutions (data ingestion → processing → decision → action)
• Act as a technical advisor, guiding customers on how DevRev can integrate into and enhance their existing systems
• Deliver tailored demos, PoCs, and solution walkthroughs grounded in real-world use cases (not generic SaaS demos)
• Support integrations with external systems via APIs, webhooks, and data pipelines
• Contribute to technical proposals, RFP/RFI responses, and solution architectures
• Stay current on industry trends (renewable energy, automotive, manufacturing, IoT, AI) and bring insights into customer conversations

Qualifications & Skills

Domain Expertise 

• Experience in renewable energy, automotive, manufacturing, industrial systems, or IoT environments
• Strong understanding of:
• Connected systems (vehicles, machines, robotics, embedded systems)
• Sensor ecosystems (CAN, telemetry, vision systems, IoT devices)
• Real-world data (signals, logs, time-series)
• Familiarity with manufacturing workflows (inspection, defect detection, production cycles).
• Ability to explain data flow from system → processing → business outcomes

Engineering Depth

• Strong system-level thinking
• Experience with:
• Data pipelines, APIs, integrations, distributed systems
• Experience in Python / TypeScript / JavaScript (or similar)
• Understanding of system design, reliability, and failure handling
• Exposure to AI/ML in industrial use cases (vision systems, predictive maintenance, log-stream analysis, etc.)

Problem Solving & Use Case Thinking

• Ability to translate data → insights → workflows → actions
• Experience designing end-to-end systems
• Strong analytical mindset to identify automation opportunities from real-world signals

AI & Tools

• Exposure to LLMs, RAG, AI agents
• Familiarity with prompt design and AI workflows
• Tools: Postman, GitHub, Jira, Cursor, Claude Code

Account Executive: Mid-Market 

We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven with segmented sales teams across the world. We are looking for top talents to build and scale within the US Mid Market segment. 

Specific responsibilities for account executives include prospecting and nurturing larger named accounts - SMB and mid enterprise customers - who are looking for a better way to connect with their customers and leverage AI to grow and protect revenue. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid.

Minimum qualifications:

• Promotion from SDR / BDR to AE
• 40% travel (domestic)
• When not traveling, three days in our Palo Alto office (Monday, Wednesday, Friday)
• Office Address: 1731 Embarcadero, Palo Alto, CA 94303 
   

Preferred qualifications:

• Field sales
• AI experience, selling or using

Ideal Candidate Qualifications:

An Mid-market Account Executive with a proven track record to SaaS, IT/ B2B technology companies, ideally with CX and AI Industry Knowledge.

• Experience: 5+ years in a closing role as an Account Executive.
• New Business Development Skills: Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base.
• Entrepreneurial Spirit: A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes. This includes a willingness to experiment with new strategies and approaches to achieve sales targets.
• Strategic Thinker: Capable of developing and executing strategic sales plans that align with company objectives and market trends. This involves analyzing market data, identifying growth opportunities, and adapting tactics accordingly.
• Autonomous and Self-Motivated: Comfortable working independently and taking initiative to drive sales initiatives forward. This includes being self-motivated to meet and exceed sales targets without constant supervision.
• Passion and Commitment: Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships.
• Risk-Taker and Resilient: Willingness to embrace risk and overcome setbacks with resilience. Ideal candidate embodies founder's mentality, often entails a high tolerance for ambiguity and the ability to navigate uncertainty.
• Customer-Centric Approach: Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction.
• Innovative Problem Solver: Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market.
• Leadership Potential: Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals.

The ideal candidate drives immediate sales but also contributes to the overall growth and success of the business through their entrepreneurial mindset and strategic thinking.

Activities related to this role will, for example, include:

• Build outreach to existing rolodex and new opportunities
• Deeply understand business challenges, and design AI solutions
• Relentless manage customer followup and your own pipeline, against quotas
• Work with our Product and Engineering to share feedback and feature requests
• Create content and refine scripts to support the customer journey and engagement points
• Maintain pipeline data and account information in DevRev's in-house CRM

Compensation & Benefits

On-Target Earnings (OTE): $200K to $250K annually for candidates in the Bay Area, plus equity. Actual compensation will depend on factors including education, skills, experience, and location. The base pay range is subject to change and may be modified in the future.

Benefits include:

• 100% employer-paid healthcare coverage (medical, dental, and vision) for employees and dependents
• Eligibility for corporate bonus program or sales incentives 
• $20 budget for in-office lunch provided

About the Role:

We are seeking a dynamic and experienced Technical and Product Enablement Leader to join our team. In this pivotal role, you will bridge the gap between our innovative AI and Applications offerings and our Sales teams, ensuring that our solutions are effectively communicated and demonstrated to our clients. You will leverage your deep technical expertise and exceptional communication skills to empower our Sales teams, enhance product understanding, and drive successful customer engagements. If you are curious and hands-on with new technology, skilled in technical sales, and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities:

• Collaborate closely with Sales teams to translate complex technical concepts into compelling demos and POCs that resonate with clients and move deals forward.
• Build and maintain strong relationships with Product teams to gain early access to new features, do hands-on experimentation, and prepare sales teams to position new capabilities.
• Lead the development and facilitation of high-impact workshops and enablement sessions that help our teams do world class demos, proof of concepts (POCs), and showcase the value of our AI and SaaS products.
• Work cross-functionally with Product, Sales, and Marketing teams to align on our understanding of product capabilities, differentiators, and positioning.
• Conduct training sessions and workshops to ensure that all GTM teams are equipped with the knowledge and skills necessary to get the technical win.

Required Qualifications:

• Deep expertise in AI and SaaS products, with a strong understanding of their capabilities and differentiators.
• Exceptional communication and presentation skills, with the ability to convey technical information in a clear and engaging manner.
• Demonstrated mastery in delivering impactful demos and POCs, with a focus on winning over technical champions.
• Ability to thrive in a fast-paced, dynamic environment, adapting quickly to changing priorities and challenges.

Preferred Qualifications

• Proven experience as a Sales Engineer, Solutions Architect, or in a similar technical presales or enablement role within an AI, data platform, or B2B SaaS environment.
• Hands-on experience with pre-release software and release readiness.
• Familiarity with modern sales methodologies (e.g., MEDDPICC, CVI, Challenger, Command of the Message).

Work Environment

• This role is based in Palo Alto, CA or Austin, TX, with a requirement to be in the office at least three days per week.
• Some International travel for training delivery, team meetings, QBRs, or sales events may be required.

Who You Are

• A proactive, results-oriented technical presales professional, who takes initiative and delivers with urgency.
• A natural collaborator and communicator, able to build trust with sales teams and cross-functional partners.
• Adaptable, resourceful, and energized by change and growth.

About the role

DevRev is an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). We are looking for top talent to build and scale within the US market. Specific responsibilities for Account Executives include prospecting and nurturing larger named accounts - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid.