The Opportunity

Shift has earned its place as an industry innovator. Now it's time for the world to know it. We are looking for a high-impact Strategic Communications Director to dramatically elevate Shift's profile across tier-1 business and technology media, position our CEO as a preeminent voice in AI and insurtech, and ensure Shift punches well above its weight in market awareness.

This is not a traditional PR role. We want a strategist, storyteller, and execution oriented leader who knows how to move markets—someone who has the media relationships, executive presence, and creative instincts to break through the noise and put Shift on the map alongside the most recognized names in AI and enterprise technology.  We believe Shift’s story is a powerful one worth telling, and we’re looking for someone who can make it happen.

What You'll Do

Drive Tier-1 Media Coverage

• Build and maintain deep relationships with senior journalists, editors, and producers at leading business and technology outlets—including print, digital, and broadcast—across the Wall Street Journal, Financial Times, Bloomberg, Forbes, Fortune, CNBC, and sector-specific technology and insurtech media.
• Pitch and land feature articles, executive interviews, bylines, and well-placed quotes that position Shift as an essential voice in the AI and insurance transformation narrative.
• Develop compelling, news-driven story angles that resonate beyond the insurance vertical and into mainstream business and technology conversations.
• Manage all aspects of media relations, including rapid-response to breaking news, proactive pitching, and crisis communications preparedness.

Elevate CEO Visibility & Thought Leadership

• Own the CEO's communications platform end-to-end: develop speeches, keynote presentations, talking points, op-eds, and LinkedIn content that establish a distinct, compelling executive voice.
• Secure high-profile speaking opportunities at premier AI, insurtech, and investor conferences—including Davos-tier business forums, major technology summits, and industry flagship events.
• Prepare the CEO for media appearances, panel discussions, podcast interviews, and analyst briefings, ensuring every interaction reinforces Shift's strategic narrative.
• Build and manage relationships with event organizers, conference program committees, and industry organizations to ensure Shift's leadership is consistently represented on the most prestigious stages.

Shape Shift's Strategic Narrative

• Develop and continuously refine Shift's corporate communications strategy, messaging architecture, and brand narrative in close partnership with the CMO and CEO.
• Translate complex AI and insurance technology concepts into accessible, persuasive stories for diverse audiences—including business press, investors, partners, and customers.
• Collaborate across marketing, product, sales, and leadership to ensure a consistent, differentiated voice across all external channels.
• Monitor the competitive communications landscape and identify opportunities to seize narrative ground and inject Shift into key industry conversations.

Operate at the Executive Level

• Engage comfortably and credibly with Shift's Board of Directors, C-suite, strategic customers, and investor community—advising on communications strategy and representing the company externally when appropriate.
• Partner directly with the CMO on enterprise-wide communications priorities, budget, agency relationships, and team development.
• Serve as a trusted advisor and communications counselor to senior leadership on high-stakes announcements, market positioning, and reputational matters.

What We're Looking For

Required Qualifications

• 12+ years of progressive communications experience, with meaningful time in senior roles at a high-growth technology company, global PR agency serving tech clients, or both.
• A verifiable track record of securing feature coverage and prominent placement in tier-1 business and technology media—not just industry trade press.
• Proven ability to develop CEOs and senior executives as media figures and thought leaders, including speech and presentation development, media training, and conference positioning.
• A robust, active network of journalist, editor, and producer relationships at top-tier media outlets.
• Demonstrated success securing executive speaking slots at leading, high-profile industry conferences in AI, enterprise technology, financial services, or insurance.
• Exceptional writing skills—the ability to craft compelling narratives, speeches, op-eds, briefing documents, and messaging frameworks with minimal direction.
• Experience operating at the executive level, including advising C-suite and Board stakeholders and managing sensitive communications with discretion.

Strongly Preferred

• Background in or deep familiarity with AI, machine learning, insurtech, or enterprise SaaS—enough to credibly represent Shift's technology and market position.
• Experience navigating international or multi-market communications, given Shift's global footprint.
• Track record working with companies at scale-up or growth stage—motivated, entrepreneurial , resourceful, and adept at driving outsized impact with focused resources.
•  Existing relationships with organizers of marquee AI and insurtech conferences (e.g., Money20/20, InsureTech Connect, AI Summit, Davos forums).

What It Takes to Succeed

You are a hands-on communications leader who knows how to make things happen. You combine strategic vision with a willingness to jump in —developing narratives, driving media outreach, preparing executives, and managing high-priority opportunities from start to finish with a urgency and sound judgement. You are proactive, adaptable, and execution-focused, with the ability to operate effectively in a fast-paced global environment where priorities evolve quickly. You bring creativity, persistence, and strong judgment to every interaction and are motivated by elevating meaningful stories and delivering tangible results.

In this role you will spearhead the delivery of new products to our clients, from the scoping of the first project to ensuring a broader availability and scalability across all our markets. As a member of the Delivery team, you will be the cornerstone of client relationships and technical teams. You will anticipate risks, communicate with both external and internal parties, develop and manage implementation plans with technical and business teams, guide roadmap execution, and assist with identifying client needs.  

Due to the collaborative, cross functional, and customer facing nature of this role, we expect this role to be hybrid with some days in our Paris office.

What you’ll do...

• Be a key stakeholder in client relationship, managing overall delivery of our solutions in time and quality by facilitating collaboration between Shift Technology’s and clients’ business and technical teams, from operational level to senior management
• Engage during presales and inception of new products, focusing on structuring and tracking the scoping phase before contract signature. 
• Define project methodology and organization, validate client requirements, and identify key milestones and success factors
• Coordinate with our technical program management team to ensure alignment between product roadmap and project plan as well as the execution of the release process
• Align with technical leadership team to drive scalability by design of our complex solutions while balancing key project needs
• Take a leadership role in shaping internal processes and tools to enhance organizational effectiveness of the company.

What you bring...

Shift’s project management team is filled with open-minded top performers who are committed to client service, inspired by challenging projects, and are always on the look-out for new learning opportunities.

We thrive on collaboration and believe that diverse perspectives lead to innovative solutions.

• You possess exceptional communication skills, both oral and written, enabling you to simplify complex concepts and effectively present to C-level stakeholders. 
• You will lead by example and will define and own your delivery metrics on your program
• You bring at least 5 years of relevant experience in IT project management, preferably in a SaaS B2B environment
• PM certifications such as CAPM, PMP, or Prince2 are highly valued and will enhance your candidacy.
• You are dynamic, humble, curious and eager to learn, always looking to expand your fields of expertise.
• You show leadership by being proactive and taking ownership of your work; you often come up with new ideas to improve our service quality and know how to get your teammates behind them.
• You are comfortable managing programs (with more than 20 project participants) and simultaneously dealing with the pressure of delivering excellent service to our customers.
• Advanced command of French, both written and spoken, equivalent to a native speaker.
• Business fluency in English - proficiency in additional languages (German, Spanish, Italian…) is a significant advantage.
• An experience in Consulting is a plus.
• An experience in the Insurance industry is a plus.

Interview Process

• Talent Acquisition
• Hiring Manager
• Business Case review
• Global Head of Delivery

We are seeking a highly motivated and experienced SaaS Enterprise Sales Executive to join our US Property and Casualty sales team. As Shift continues to rapidly grow its SaaS footprint in the US insurance market, we are looking for an Account Executive who thrives in a high-performance, results-driven, and collaborative environment. This role is central to driving new business across key insurance functions—including Fraud, Underwriting, Claims, and Subrogation—by positioning our SaaS solutions as mission-critical tools that deliver measurable value.

The ideal candidate has a strong track record of selling complex, enterprise-grade SaaS platforms to C-level executives at leading insurers and is skilled at navigating long sales cycles and multiple stakeholders.

What You'll Do:

• Prospect and Generate Leads: Identify and qualify new business opportunities
• Develop Territory and Account Strategy: Create and execute effective territory and account plans to achieve and exceed targets. Effectively report on activities, pipeline, and forecasts.
• Drive Customer Engagement: Build and maintain strong, long-lasting relationships with customer stakeholders and C-Suite Executives
• Negotiate and Close Deals: Lead contract negotiations and close deals, ensuring favorable terms and conditions
• Maintain Product Expertise: Ensure a deep understanding of our products across all lines of business, staying updated on industry trends and competitive landscape.
• Collaborate: Work closely with internal teams, including Marketing, Partnerships, Product, Data Science and Customer Success, to ensure a seamless customer experience

What You Bring:

• 7+ years of demonstrated success in meeting or exceeding sales targets year over year, ideally with a sales cycle of 9-12 months
• 5+ years of experience in B2B, vertical software sales to Fortune 500/large enterprise customers
• Knowledge of the Insurance / financial services industry is strongly preferred
• Extensive background in negotiations, deal strategy & construction
• Excellent communication, presentation and executive engagement skills
• Drive for results with a high standard of quality
• A deep sense of accountability to yourself and your team
• Proven success in coordinate and motivate internal teams to execute a deal
• A growth mindset 

#LI-REMOTE

#LI-MG

 Our Engineering team lies at the core of the value we offer to our customers. We solve complex problems not only within our squads but also by working collaboratively with other teams across the organization.

We’re reshaping the way data drives decision-making by building powerful, scalable software and data platforms. Whether you're passionate about distributed systems, building APIs, or enabling data-driven insights, you'll find exciting opportunities here.

Our tech stack includes .NET Core (C#), Python, MS SQL Server, ElasticSearch, Spark, Azure Data Factory (ADF), GoodData, Terraform and more. We are also progressing towards distributed data systems on cloud platforms, with exciting challenges in both bulk and real-time processing.

WHAT YOU'LL DO

• Your technical expertise and autonomy will allow you to design and implement scalable, intuitive features across our platform.
• Build and maintain high-performance data pipelines, contributing to a robust data and application architecture.
• Collaborate closely with cross-functional teams including Data Scientists, Engineers, and Product Managers to deliver impactful solutions.
• Operate and enhance our data infrastructure, ensuring seamless data movement across platforms.
• Support the evaluation and integration of tools that empower engineering and data science teams.

WHAT YOU BRING

• 5+ years of experience in software development or data engineering in cloud-based environments.
• Strong programming skills in Python, with a solid grasp of OOP principles - C# programming experience would be nice to have
• Very good grasp of Infra-as-Code (IaC) and Terraform
• Proficiency in data transformation and processing tools (e.g. PySpark, dbt).
• Experience designing scalable and robust data platforms.
• Familiarity with data modeling techniques (e.g., star schema, data vault).
• Experience with distributed data systems and Database optimization
• Comfortable working with NoSQL data stores and SQL Server.
• Experience in ETL processes and orchestration tools like Apache Airflow etc
• A passion for continuous learning, mentoring, and solving complex problems.
• Excellent communication skills in English.

HIRING PROCESS

• HR Screening
• Hiring manager Screening
• Technical Screening with an Architect
• Second Technical Screening with a Tech Lead or Data Engineer
• Final Round with Hiring Manager

#LI-RH1 #LI-HYBRID 

The Head of Delivery in Japan is in charge of the delivery strategy, planning and execution for our Japanese Customer base. They will be responsible for both the successful deployment of our AI tools to our customers, and the transformation of our organization from a startup model to a consistent, scalable scale-up phase, ensuring high quality regardless of individual team skills.

Shift Technology in Japan is proud to count amongst its customers some of the most renowned Japanese companies in Insurance, both on the P&C and Life market, providing a great variety of AI-powered decision making tools, ranging from fraud detection to claim automation.

職務要件：日本 デリバリー責任者 (Head of Delivery, Japan)

日本デリバリー責任者は、日本市場における顧客への価値提供を最大化するため、デリバリーの在り方そのものを設計・推進するリーダーです。
AIプロダクトの導入を起点に、スタートアップフェーズにある組織を、スケーラブルで再現性のあるオペレーションへと変革していくことが期待されています。

個人の頑張りに依存するのではなく、仕組み・プロセス・チームを通じて高い品質を安定的に届ける。その基盤づくりを主導することが、このポジションのミッションです。

Shift Technology Japanは、損害保険および生命保険業界における国内有数の企業を顧客として擁しており、不正検知から保険金支払の自動化に至るまで、AIを活用した多種多様な意思決定支援ツールを提供しています。

主な職務内容

• デリバリー・ガバナンス: 日本リージョンにおける全プロジェクトポートフォリオを統括し、デリバリー戦略の策定から実行までをリードします。各プロジェクトが定義されたスコープおよび予算内で、期限通りに、かつ高品質に完了することを責任をもって推進します。
• クライアント・マネジメント: 主要顧客に対するエグゼクティブレベルのエスカレーション窓口として対応し、長期的かつ強固な信頼関係を構築します。また、セールスおよびアカウントチームと密に連携し、プリセールスフェーズにおける提案活動や顧客対応を支援します。
• オペレーショナル・オーバーサイト（運用監督）: 日々の業務運用全体を俯瞰し、リソース配分、リスク管理、進捗管理を通じて、プロジェクトポートフォリオの安定運営を確保します。変更管理、インシデント管理、規制・コンプライアンス対応において、ベストプラクティスを導入・定着させます。
• 部門横断的アライメント:データサイエンス、エンジニアリング、インフラ、セキュリティなどの各部門、ならびに海外拠点と密に連携し、製品・技術ロードマップとデリバリー計画の整合性を図ります。顧客ニーズを的確に把握し、運用上の優先順位や意思決定に反映させます。
• プロセスの産業化（標準化）: チーム横断で活用可能な、標準化され再現性の高いデリバリーフレームワークおよびプロセスを構築し、確実なスケールアップを実現します。
  属人的なスキルに依存したスタートアップ型の運営から、組織として一貫した高品質を生み出す「エンタープライズレベルのデリバリーエンジン」への移行を牽引します。
• チームおよび人材育成: プロジェクトマネージャーおよびデリバリーマネージャーを統括・育成し、持続的に成長できる組織体制を構築します。オーナーシップと顧客中心主義（カスタマー・セントリシティ）を重視したカルチャーの醸成をリードします。

必須要件

本ポジションには、以下の領域において 組織の変革および成長をリードしてきた実績が求められます。

• 複雑なテクノロジー/SaaSデリバリープログラムの主導経験。(例：大規模なERP導入、エンタープライズ向けSaaSの導入・展開など)
• 大手企業（メジャーアカウント）に対するマネジメント経験。
• 広範なピープルマネジメント経験。
• SaaS業界に関する深い知見。
• 日英バイリンガル: 日本語および英語において、ビジネスレベルを超えた極めて流暢なコミュニケーション能力（100% Fluent）。
• 外資系企業（日本国外に本社を置く企業）において、日本国内の顧客に対応した経験。
• AI技術に対する知見、および日常的な活用経験。

選考プロセス

1. 採用担当（Talent Acquisition）：オンライン
2. デリバリーマネージャー：オンライン
3. 主要ステークホルダー：対面（東京オフィス）
   
4. グローバル デリバリー責任者：オンライン

Key responsibilities include:

• Delivery Governance: Owning the delivery strategy and execution over the entire project portfolio in the region, ensuring projects meet high quality standards, and are delivered on time, within scope, and budget.
• Client Management: Serving as an executive escalation point for key corporate accounts, fostering great client relationships, and partnering with Sales/Account teams on pre-sales activities.
• Operational Oversight: Securing our portfolio of projects in the region by managing day-to-day operations, resource allocation, risk management, and enforcing best practices for change management, incident management, and regulatory compliance.
• Cross-functional Alignment: Collaborating with other teams (Data Science, Engineering, Infrastructure, Security, etc,) and other offices of Shift to align delivery with our product and technology roadmap, translating client needs into operational priorities.
• Process Industrialization: Creating cross-team, standardized, repeatable delivery frameworks and processes that can be scaled reliably.The Head of Delivery in Japan is responsible for transitioning the organization from a skill-dependent startup model to a scalable enterprise-level delivery engine, ensuring consistent, high-quality results
• Team & Talent: Leading, mentoring, scaling, and developing Project and Delivery Managers, fostering accountability and customer-centricity.

Core expectations: 

The ideal candidate must demonstrate a history of transformation and growth experience, specifically through:

• Leading complex technology/SaaS delivery programs (like major ERP deployments).
• Managing major corporate accounts.
• Extensive management experience.
• Familiarity with the SaaS industry.
• Bilingual fluency in both English and Japanese (100% fluent).
• Experience working with Japanese customers for foreign employers (not HQ’d in Japan).
• Familiarity with and regular use of AI technologies.

Interview Process:

• Talent Acquisition (Video)
• Delivery Managers (Video)
• Key stakeholders (In-person, Tokyo office)
• Global Head of Delivery (Video)

Shift Technology Japan offers a unique opportunity to brilliant candidates to accelerate their careers in data science

• Data scientists work on a broad range of subjects, acquiring a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions; skills invaluable in any career.
• Our company is small enough that each person’s achievements have an impact on overall performance, yet big enough to be a world leader in our domain.
• We are a fast growing company, the best contributors will grow to managerial or product tech lead positions much more rapidly than in bigger companies

役割

データ・サイエンス・チームの一員として、私達の技術エキスパートと協働し、顧客企業に種々のソリューションを提供する上で重要な役割を果たして頂きます。

日々の業務には次の事が含まれます：

- 顧客企業のためのデータ処理パイプラインの構築と導入。バッチもしくはリアルタイムのデータ受領、データクリーニング、情報抽出、不正検出モデルの調整などが含まれます。- 顧客企業と密に連携してニーズ、フィードバックを把握し、ソリューションを改善します。- 製品開発とイノベーションのための研究開発（機械学習、画像分析、NLP、トレンド分析、チャットボット…）- 営業チームと協働し、製品デモの実施（そして、海外への出張も含まれます！）- 若手データ・サイエンティストの育成

What you'll do...

• As a member of the data science team, and working alongside our technical experts, your role will be key to roll-out our different solutions to the clients. Your day-to-day will include :
• Deployment and Localization of Shift Technology products for the Japanese Market
• Design new fraud detection algorithms to detect new complex fraud patterns
• Enhancement of the Global Solution working with the Head Office
• Work closely with clients to understand the data and Business context of various Business lines in order to integrate to the Solution's Model

What you bring...

• You have a master’s degree in either Mathematics, Statistics, Computer Science (a knowledge in machine learning and/or Big Data is a plus)
• You have experience in object-oriented programming, preferred in C#, and SQL
• You can write quality production code
• You combine Data analysis with synthesis abilities and are not afraid to deal with the details
• You are Fluent in Business Japanese as well as business English 

In addition:

• You have experience with the following technologies: Python, Git, Cloud, Machine Learning
• You have experience with external client-facing and pre-sales/demo
• You have knowledge in Insurance industry 

Recruitment process:

• Talent Acquisition interview
• Technical exercise
• Technical interview
• Hiring manager interview
• Touchpoint with Tokyo-based stakeholders

Shift Technologyについて

Shift Technologyは Wired 社によりパリの最もホットなスタートアップ企業に選ばれ、先進的な人工知能技術とデータ・サイエンスを活用して、保険会社が保険金請求プロセスについて如何に思考するかを変革しています。パリのHQに始まり、ボストン、東京、シンガポール、ロンドン、マドリード、チューリッヒのオフィスで、顧客企業が不正の疑いのあるケースを検出し、対策を取るためのお手伝いをしています。私達はクレーム処理の自動化を通して業務効率および顧客体験の改善のためのサポートをしております。５年に満たない間に、およそ70ものグローバルな保険業界において重要な顧客企業のために数百万件ものクレームを分析してきました。Shift Technologyについてより詳しく知るために是非ご連絡ください。

As a Fullstack Engineer, you will join our core Engineering team to build complete designs for applications and features that deliver direct value to our customers. You will solve complex technical challenges by working within your squad and collaborating across the organization with Data Scientists, QA, and Product Managers. Your focus will be on delivering high-performance, scalable, and quality solutions that modernize our platform. This role is essential for driving the technical migrations and architectural improvements that power Shift’s mission.

What Your Impact Looks Like

At Shift, we value ownership from day one. In this role, you will:

• Jump In & Own It: 
• Take full ownership of technical tasks and resolve delivery blockers promptly without waiting for direction.
• Design and implement intuitive user interfaces to collect and review information.
• Build and maintain robust APIs that automate decision-making processes.
• Simplify the Complex: Design, write and test (from unit to end-to-end) clear, clean, well-structured C# and React code that is easy for others to maintain. 
• Test, Learn, Scale: 
• Contribute to technical migrations, modernization efforts, and architectural improvements as our platforms evolve.
• Experiment with new frameworks and use retrospectives to identify opportunities to improve delivery speed and quality.
• Communicate with Impact: Share progress and technical trade-offs clearly during stand-ups, adapting the detail for both peers and stakeholders.
• Solve Without Drama: Address production incidents and bugs calmly and methodically, focusing on root causes and long-term solutions.
• Finish what you start: Demonstrate reliability by validating that all code meets user needs and is fully documented before moving to new work.

We work with modern technologies and always encourage our team to explore what’s new in the market. Our main tools are:

• Frontend: React/Redux/TS/Vanilla Extract/LESS/Dev Container with Vite
• Backend: ASP.NET, C#, MSSQL, Elasticsearch
• IDE: your choice - Rider, VS Code, or Visual Studio + Resharper
• Cloud: Microsoft Azure
• Foundational toolchain: GitHub Enterprise, GHAS, GH Copilot + coding agent
• CI/CD: GitHub Actions / TeamCity, Cypress, GH Packages (npm, NuGet), Octopus
• Collaboration: Slack, Jira, Confluence

What You'll Need to Succeed

We are looking for a Shifter who is:

• C# Expert: You have 2 to 6 years of experience in software development with a deep, production-level mastery of C# and .NET.
• Fullstack-Capable: You are comfortable across the stack and have hands-on experience with React or modern JavaScript frameworks.
• Architecturally Minded: You don’t just write code; you design scalable, maintainable systems and write clean, testable logic.
• Growth-Oriented: You have a test-and-learn mindset, actively exploring new tools and frameworks to improve performance and quality.
• Impact-Driven: You focus on outcomes over output, taking full ownership of your tasks from initial design to production monitoring.
• Collaborative & Clear: You are a fluent English speaker who can explain technical trade-offs simply and partner effectively with cross-functional squads.

• 30-minute video interview with our Talent Acquisition Specialist
• 2x 1-hour technical interviews, one with a Backend dev and one with a Frontend dev
• 1-hour final interview with the Hiring Manager

#LI-RH1 #LI-HYBRID 

ABOUT THE ENGINEERING TEAM

Our Engineering team lies at the core of the value we offer to our customers. We solve complex problems by working not only within our squads, but also by working collaboratively with other teams across the organization. 

Our tech stack includes .Net core (C#), Python, Cosmos DB, Service Bus, and more. If you are excited by solving complex technical challenges, this is the right place for you!

WHAT YOUR TEAM DOES...

You would join an internal squad in charge of building the foundations to help other squads to develop / deploy / monitor / secure their services. The team also develops transversal services such as the config service, uploads documents and monitors the Software Development Kit (SDK).

WHAT YOU'LL DO...

• As a .NET C# Software Developer, your technical knowledge and autonomy will let you build complete designs for our applications and features.
• You'll design and implement intuitive, scalable components that drive efficiency across our platform.

WHAT YOU BRING...

• You have a first experience in software development.
• You have used an OOP language, and ideally C# .Net 
• You have a good understanding of Microsoft Azure
• You are able to build and modify high-performance APIs and program
• Bonus: 
• Knowledge of Cosmos DB and Service Bus
• Knowledge and understanding of AI/ML Fundamentals

RECRUITMENT PROCESS

• HR Screening
• Technical Screening with a Back-end engineer
• Final Round with Hiring Manager 

#LI-RH1 #LI-REMOTE

As a member of Shift Technology’s QA team, part of the greater Tech team, you will be working on the whole QA process implementation on the Shift Technical platform (the core of all our products!).

We are looking for 2 different profiles here:

• One junior freshly graduated QA Engineer
• One mid-level QA Engineer with 3 to 5 years of experience

More specifically in this role you will:

• Understand our clients need and establish the relevant test strategy to ensure that the product will fit
• Be ready to follow-up and test new Features with development is split between different Teams
• Identify and implement automated tests with development teams in Agile cycle
• Identify and implement automated tests in the QA validation phase
• Create and lead comprehensive test campaigns on your product
• Communicate with different teams (Developers, Data Scientists, Product Owners)
• Participate to comprehensive test campaigns on different products
• Drive and help to establish best practices and testing processes by promoting the “test culture” inside the company

WHAT WE ARE LOOKING FOR

• Min. Bachelor of Science Degree in Electrical Engineering or Computer Science; or equivalent experience is required
• You have about 1-5 years of experience in QA and test automation
• You are ISTQB foundation certified, or about to
• Programming or Scripting experience (ie: Web UI, API, Data Pipelines) 
• Familiarity with QA tools and techniques, bug tracking systems, test design and execution, test case management tools
• Ability to identify and clearly document issues for resolution
• Nice to have experience with at least one of UI tests, backend tests, API tests, performance tests, stress tests and Automation
• Ability to work collaboratively within a team environment of engineers to meet aggressive goals and high quality standard
• Must be team focused, excellent communicator and collaborative demonstrated experience working with cross functional teams
• Demonstrated ability to have completed multiple, complex technical projects
• Excellent communication and working proficiency in English and in French

RECRUITMENT PROCESS

• Phone Screening ( 30 min.)
• Interview with QA Engineer (1 hour)
• Interview with  Dev Team Lead (30-45min)
• Interview with Hiring Manager (1 Hour)

#LI-RH1 #LI-HYBRID 

We're hiring a Technical Product Manager to help transform how insurance companies handle claims through intelligent use of AI. You'll be working on an innovative end-to-end claims management solution that's redefining industry standards - moving from manual processes to AI-driven workflows that deliver faster, more accurate outcomes.

You'll be at the forefront of applying AI to solve real-world insurance challenges, working directly with forward-thinking clients who are eager to modernize their operations. Your role is to understand how to reshape claims workflows, translate those opportunities into precise product requirements, and ensure our development teams build solutions that truly transform how claims teams work.

You'll join a founder-led company where the intensity, curiosity, and vision of our leadership infuses everything we do. You'll work alongside some of the smartest people in insurtech and AI, in an environment that values rapid learning, bold thinking, and meaningful impact. We're pioneers in this space, and you'll be part of defining the future of intelligent claims processing.

What You’ll Do…

Product Discovery

• Partner with insurance clients to identify opportunities where AI can streamline, automate, or enhance claims workflows
• Define product requirements for how intelligent features like automated document analysis, fraud detection, and decision support integrate into existing processes
• Translate complex insurance needs into clear technical product specifications that leverage our AI capabilities

Technical Product Ownership & Innovation

• Own the product roadmap for features that combine traditional claims management with cutting-edge AI functionality
• Work with engineering teams to ensure features are intuitive, reliable, and deliver measurable value

Client Partnership & Product Strategy

• Build relationships with clients who are transforming their operations through technology
• Guide clients through the transition from legacy processes to AI-enhanced workflows
• Communicate how intelligent automation will improve their teams' efficiency and decision-making

Product Delivery Excellence

• Ensure delivered features meet both functional requirements and the quality standards our AI-powered platform demands
• Support client onboarding for innovative workflows they may not have experienced before
• Capture insights that inform our AI product strategy and platform evolution

What You Bring…

• 1-4 years of experience in product management, business analysis, or client-facing technical roles within P&C insurance
• Curiosity about AI and its practical applications - you don't need to be an expert, but you should be excited to learn
• Strong communication skills and ability to help clients envision new ways of working
• Analytical mindset with attention to detail and systematic problem-solving
• Enthusiasm for working with innovative technology and forward-thinking clients
• Comfort with ambiguity and rapid change in an evolving product landscape

Interview Process

• Talent Acquisition
• Hiring Manager
• Engineering Manager
• Panel Case Study
• Chief Product Officer

As a member of Shift Technology’s QA team, part of the greater tech team, you will be working on the whole QA process implementation on the Shift Technical platform (the core of all our products!).

WHAT YOU'LL DO

• Understand our clients need and establish the relevant test strategy to ensure that the product will fit
• Be part of a developers team in Agile cycle to test new features and ensure the quality of the product: Analyse test results and coordinate with development teams for bug fixes.
• Organize and plan integration tests between different components and services
• Identify and implement automated tests with development teams in Agile cycle
• Identify and implement automated tests in the QA validation phase
• Identify and setup automation frameworks for new type of tests
• Create and lead comprehensive test campaigns on your product
• Communicate with different teams (Developers, Data Scientists, Product Owners, Project managers)
• Organize and participate to comprehensive test campaigns on different products
• Drive and help to establish best practices and testing processes by promoting the “test culture” inside the company

WHAT YOU BRING

• Min. Bachelor of Science Degree in Electrical Engineering or Computer Science; or equivalent experience is required
• You have about 3 to 4 years of experience in QA and test automation
• You are ISTQB foundation certified
• Experience with at least one of backend tests, API tests, performance tests, stress tests and Automation
• Experience with micro-services testing is a big plus
• Programming experience (ie: Web UI, API, Data Pipelines), in any language, is a big plus
• Familiarity with QA tools and techniques, bug tracking systems, test design and execution, test case management tools
• Ability to identify and clearly document issues for resolution
• Ability to work collaboratively within a team environment of engineers to meet aggressive goals and high quality standard
• Must be team focused, excellent communicator and collaborative demonstrated experience working with cross functional teams
• Demonstrated ability to have completed multiple, complex technical projects
• Excellent communication and working proficiency in English and in French.

RECRUITMENT PROCESS

• Phone Screening ( 30 min.)
• Interview with QA Engineer (1 hour)
• Interview with  Dev Team Lead (30-45min)
• Interview with Hiring QA Manager (1 Hour)

Our super-duper Engineering Team lies at the core of the value we offer to our customers. We solve complex problems by working not only within our squads, but also by working collaboratively with other teams across the organization. If you are excited by solving complex technical challenges, this is the right place for you!

ABOUT THE ROLE

We’re looking for an Architect to set the technical direction and standards across three squads, bridging the gap between Engineering, Data Science, and Infra/Security to ensure our Azure-based services are scalable and reliable, while keeping the developer experience as high as we can. Our services must be easy to build, thoroughly tested, deployed confidently, fully observable so maintenance is not an issue. A key focus will be implementing robust API and event-driven designs that allow our services to seamlessly power our future product and new agentic AI tools.

The architect will champion best practices, mentor engineering teams, and oversee API management solutions that support the organization’s modernization and digital transformation priorities.

The second part of the Architect responsibility will be around the way we want to build agentic AI capabilities at Shift. In the long run, we will need to have a coherent way to develop, configure and maintain our agents or chatbots. The target will be a good balance between speed, flexibility and re-usability, security and budget management, to provide the most value in our products.

WHAT YOU’LL DO

You will have a dual mission. On the one hand, you will handle more API-related architecture responsibilities: 

• Technical Leadership: Set the overarching technical direction and standards across three distinct engineering squads.
• Cross-Functional Collaboration: Bridge the gap between Engineering, Data Science, and Infrastructure/Security teams.
• API Management: Lead the design, implementation, and optimization of our (internal and external) API management framework, including catalogue, gateway, etc.
• Platform Excellence: Ensure Azure-based services are scalable, reliable, and optimized for a high-quality developer experience.
• Operational Integrity: Oversee the creation of services that are easy to build, thoroughly tested, confidently deployed, and fully observable.
• Architectural Strategy: Implement robust API designs to support future product scaling.
• Innovation: Drive the development of infrastructure that seamlessly powers new agentic AI tools and upcoming product features.

On the other hand, you will play an active part on designing the way we want to build agentic AI capabilities at Shift, through:

• Standardization of AI Development: Define and implement a coherent framework for developing, configuring, and maintaining AI agents and chatbots across the organization.
• Architectural Balance: Design AI systems that strike an optimal balance between development speed, architectural flexibility, and component reusability.
• Model Context Protocol (MCP): Help with MCP integration both by exposing MCP for our services, and having our agents calling into third party MCPs
• Operational Governance: Establish standards for security and budget management (token usage/compute costs) to ensure AI initiatives remain sustainable and secure.
• Product Value Integration: Align agentic capabilities with core product goals to ensure AI features provide maximum tangible value to end-users.
• Future-Proofing: Build a scalable foundation for "Shift’s" long-term AI roadmap, moving from experimental bots to robust, maintainable agentic ecosystems.

WHAT WE ARE LOOKING FOR

In order to be successful in this high-level and deeply strategic position, we are looking for a rare combination of skills.. 

From a tech perspective, the following list is non-exhaustive:

Must-have:

• Azure: Deep expertise in Azure services (AKS, App Service, Functions, Azure SQL/Cosmos DB).
• Code: Strong C#/.NET or Python background.
• Containerization: Proficient with Docker/Podman and Kubernetes.
• API Design: Proven ability to design clean, documented (Open API), and versioned RESTful APIs based on business needs.
• API Management: Solid expertise on API Gateways
• AI: At least a first solid experience with LLM / Embeddings / Agentic IA frameworks / Agentic coding
• IaC: Hands-on experience with Terraform, Bicep, or ARM templates.
• Expertise: Deep understanding of the Azure Well-Architected Framework pillars.

Nice-to-have:

• Local Tools: Good knowledge of Aspire.
• MCP: Expertise with the MCP protocol and multi-agent design patterns.
• Events: Experience with Azure Service Bus, Event Hub, or Kafka.

At Shift Technology, we hire talented people and we believe that how we get things done matters as much as what we achieve. We have built a list of 10 High-Impact Behaviors representing the mindset and actions that define success for all Shifters. Some of them would be key to succeed in this role:

• Make things simpler: you have the ability to clearly explain complex architecture to both technical (data scientists/engineers) and non-technical stakeholders 
• Communicate with impact: you have proven influencing skills paired with solid business acumen to help you drive initiatives and to create a consensus building with all levels in the organization - you are a true leader!
• Help others grow and succeed: you have the desire to upskill team members via code reviews and design sessions.
• Jump in and get things done: you are proactive by nature and you do not wait for something to happen; driving is your motto!Test & learn new things: you are deeply passionate about your field and you stay updated on new technologies, best practices, what peers do better/differently, and you are able to translate it to Shift language

Recruitment process

• A first fit call with our Talent Acquisition Specialist
• A couple of interviews to test your leadership & technical skills
• A final round at our office with multiple interviews inc. with some of our co-founders

As a Project Manager, you will join our Delivery team in Canada to spearhead the deployment of Shift’s AI solutions for global insurance clients. You will act as the cornerstone between our technical teams and client stakeholders, ensuring projects move from initial scoping to scalable, long-term success. Your goal is to anticipate risks and build strong, trust-based relationships that allow our products to deliver measurable value across diverse markets. This hybrid role is essential for driving the collaborative execution that defines how we win together at Shift, and should expect to be in the Toronto office 2 days per week.

What Your Impact Looks Like:

At Shift, we value ownership from day one. In this role, you will:

• Jump In & Get Things Done: Take proactive ownership of project milestones and resolve blockers quickly to keep delivery on track. Coordinate with our technical program management team to ensure alignment between product roadmap and project plan as well as the execution of the release process
• Simplify the Complex: Translate technical requirements and project plans into clear, accessible language for both internal teams, customers, and C-level stakeholders.
• Decide with Data & EQ: Manage complex client relationships by balancing hard project data with emotional intelligence to navigate high-pressure situations.
• Test, Learn, Scale: Experiment with new project management methods and share these learnings to help the delivery organization improve speed and quality.
• Fix Issues Without Drama: Address delivery challenges directly and objectively, focusing on collaborative solutions rather than placing blame.
• Communicate with Impact: Adapt your communication style to align diverse stakeholders, from operational teams to senior management, around shared project goals. 
• Cross the Finish Line: Ensure projects are delivered fully and meet agreed-upon standards, validating that outcomes truly meet client expectations before closure.

What You'll Need to Succeed:

We are looking for a Shifter who is...

• Impact Oriented: You bring at least 5 years of technical project management experience with a consulting or SaaS company.  You have a proven track record of managing complex projects and understand how to turn project milestones into measurable business impact.
• Methodology-Minded: You hold a PM certification (PMP, Prince2, or CAPM) and use a structured approach to build scalable processes and implementation plan, but understand how to apply these frameworks flexibly.
• Bilingual:  You are a fluent English speaker with a professional command of French (written and spoken) to effectively manage our global and local stakeholders  and lead complex discussions and technical scoping in both languages.
• Growth Minded: You are always looking for a better way to do something - you are eager to test, learn, and adapt your project management methods by integrating AI-driven tools into your own workflow, using technology to automate the routine and scale your impact as Shift grows. 
• Collaborative: You thrive in cross-functional environments, partnering naturally with Product, Engineering, and GTM teams to deliver unified outcomes.
• Client Focused: You are committed to exceptional service but prioritize the project’s long-term success over short-term requests. You have the professional courage to stand your ground under pressure and navigate difficult client conversations with data and integrity.

Interview Process

• Talent Acquisition interview
• Manager interview
• Interview with Americas Head of Delivery
• Business Case

Shift Technology : 

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

The Data Science Team🤖: 

The Data Science team works on a broad range of subjects. We actively participate in the definition and development of our suite of products on fraud detection, anti-money laundering and claim automation.  We have a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions. Additionally, we also work on various data types such as structured data, free text, documents and images.

Your key responsibilities will include🧑‍💻:

• Setting up and deploying data processing pipelines, such as data reception (batch or real-time), data cleaning, information extraction, and calibration of fraud detection models.
• Collaborating with clients to understand their needs and incorporating their feedback to enhance our solutions.
• Conducting R&D to drive product innovation (machine learning, NLP, image analysis, trend analysis, chatbots, etc.).
• Supporting the sales team by participating in prospect demos.
• Partnering in an entire Data Science product lifecycle : Understand how sales, legal, product, engineering are connected together to deliver an AI product to clients.

Your profile and requirements✅: 

• You are currently enrolled as a master's degree student in either Mathematics,  Statistics, Computer Science, Machine learning and/or Big Data.
• You must be able to provide an internship agreement (convenio de prácticas) signed by your school or university for 6 months and you are able to start your internship around August 31th in Madrid. 
• You have experience in object-oriented programming (OOP) such as prior internship, school and/or personal projects so you can write quality production code. An experience using C# is a plus.
• You are comfortable dealing with clients.
• Spanish is mandatory at a fluent level and you can communicate clearly in English. French is not mandatory. 

Why join Shift Technology as a Data Scientist Intern ? 

🤸‍♀️Flexibility, autonomy  and adaptability are part of our core values : We are a horizontal organization without bureaucracy (40% of staff are data scientists) but optimal and reduced line management, focus on delivery and development while having a hybrid model.

🧠Learn from inside an AI leader tech company : Join the 13th French Licorne providing hands on training, workshop and sessions with highly experienced AI research Team.  

💶Your commitment, our investment : 1800€ gross monthly gratification, high  conversion rate to full time employee, dedicated HR partner, regular reviews and feedback sessions with your team.

🌍Be part of an international and diverse tech firm : Full english speaking environment with 55 different nationalities across the world and 11 offices locations (Paris, Singapore, Tokyo, Sao Paulo, Mexico City, Boston, Madrid, London, Toronto, Berlin...)

🤝Dealing with big clients and developing business skills & knowledge : Real life experience with Insurance business challenges inside the world of AI.  

What is next ? 🎯

If your application and experience meet our requirements, you can expect :

• Talent Acquisition interview (30 min)
• Technical interview 1 (60 min) 
  Technical interview 2 (60 min) 
• Hiring manager interview (60 min)

The interview process can take 2 to 3 weeks, depending on the interviewer's availability. Be sure that we are doing our best to get back to you with an answer as fast as possible. If you are not getting an update on your application after 10 days, please reach out to our email address. 

Your Role
As the senior leader for the UK project management function, you will play a pivotal role in ensuring Shift Technology’s success in the UK. You will lead the team of project managers responsible for the delivery of our solutions to our clients, overseeing the end-to-end delivery process, from project inception to completion, ensuring that all client requirements are met with the highest level of quality and efficiency.

More specifically, you will:

• Manage the entire delivery lifecycle of our portfolio of projects including participating in pre-sales as well as project inception, planning , execution, monitoring, and closure.
• Develop, coach and empower a highly skilled team of project managers with a focus on operational excellence, personal accountability, resilience, #MakeItHappen attitude, and spirit of collaboration
• Coordinate and collaborate with leaders from across both the UK, Ireland & Nordics region and broader Shift to align strategy, priorities, resources and execution across your portfolio  (internal partners include Data Science, Customer Success, Sales and Solutions Consulting, Product, Engineering, Legal)
• Develop and maintain strong relationships with key client stakeholders, understanding their business context and needs, and  providing regular updates on project progress, addressing any concerns or issues, ensuring overall client satisfaction
• Proactively identify risks and issues that may impact project delivery and work with internal teams to mitigate them effectively.
• Drive continuous improvement initiatives to enhance delivery processes and methodologies 
• Personally manage key, high-impact projects, demonstrating expert project management skills and strategic decision-making.

Your Profile
Shift’s project management team is composed of high achievers dedicated to exceptional client service, driven by challenging projects, and committed to continuous learning and innovation.

• Proven experience (10+ years) in delivery management role within the Enterprise SaaS industry
• 10+ years experience in Project Management, with at least 5+ years of experience leading and motivating a high performing team in the Enterprise Software/SaaS Industry
• Outstanding communication skills in English, with the ability to simplify complex concepts and with the ability to effectively interact with clients and internal teams at all levels.
• Dynamic, curious leader who embraces continuous learning and actively seeks to broaden your expertise and influence.
• Highly organized and detail-oriented, with the ability to manage multiple complex, high visibility projects simultaneously while meeting deadlines.
• Strategic mindset balanced with day-to-day operational excellence.
• Strong leadership qualities, taking full ownership of your responsibilities, inspiring your team, and driving innovation to enhance service quality and client satisfaction.
• Relevant certifications in project management (e.g., CAPM, PMP, PRINCE2) are a plus.
• Advanced fluency in English is required, with the ability to communicate with the nuance and precision of a native speaker.
• Additional languages (French, German, Italian) are a plus.

At Shift, we build the most impactful products for insurers globally, leveraging data and agentic AI. Originally focused on Claims Fraud Detection, we have steadily expanded our product portfolio over the years to cover multiple use cases and provide multiplied combined value.

One of our key assets is the Insurance Data Network (IDN) for the US market, an innovative cross-carrier data exchange with an unprecedented array of shared data fields. Launched in April 2025, its first use case has been to augment the impact of our fraud detection solution, already generating significant value for our clients.

Our strategy goes beyond fraud detection, we plan to build multiple new products leveraging the richness of IDN data, targeting key problems for P&C carriers in the US. This position is at the core of this strategy.

Job Responsibilities

Your first responsibility will be in product discovery and design, to create the most advanced new products with the best product-market fit for carriers. This will typically include

• Discovery with clients and prospects
• Ideation with Shift’s subject matter experts
• Data exploration
• Study of similar assets in the insurance industry or other industries
• Precise formalization of insurers problems, processes and systems

Your second responsibility will be with Shift’s technical squad dedicated to IDN, defining the vision, providing product requirements and building the roadmap.

Requirements

• Product Management Experience: 5-7 years of experience as a Product Manager in B2B SaaS.
•  Insurance industry experience
• State Reporting experience required: mandated data submittal, compliance information, or progress reports to state-level government agencies or international bodies.
• Proficiency in data analysis: Ability to find innovative ways to look at data and create useful insights.
• Strategic Communication: Superior ability to interact with clients and prospects, communicating about complex products and understanding their needs.
• Collaborative Leadership: Proven track record of working across Sales, Marketing, and Technical teams to build consensus and drive a unified market message.
• Agile Mindset: Comfortable in a culture of rapid delivery, measurement, and feedback, with the ability to pivot GTM strategies based on market response.

Our Engineering team lies at the core of the value we offer to our customers. We solve complex problems not only within our squads but also by working collaboratively with other teams across the organization.

We’re reshaping the way data drives decision-making by building powerful, scalable software and data platforms. Whether you're passionate about distributed systems, building APIs, or enabling data-driven insights, you'll find exciting opportunities here.

Our tech stack includes .NET Core (C#), Python, MS SQL Server, Spark, Azure Data Factory (ADF), Databricks, GoodData , Terraform and more. We are also progressing towards distributed data systems on cloud platforms, with exciting challenges in both batch and real-time processing.

WHAT YOU'LL DO

• Develop and maintain scalable data models and data access layer frameworks that serve as the foundation for centralized databases and downstream applications.
• Build and optimize ETL pipelines to ingest, transform, and integrate various data sources, ensuring data consistency, quality, and availability, leveraging Apache Spark, .NET libraries, Azure Data Factory, DBT.
• Contribute to Agile development processes by participating in sprint planning, stand-ups, and retrospectives to ensure continuous delivery and alignment with team goals.
• Collaborate closely with the product team to translate roadmap priorities into technical designs and deliverables that meet business and customer needs.
• Work hand-in-hand with Data Scientists ,Engineers to create and enhance frameworks that simplify customer data integration and support advanced analytics 
• Participate in code reviews, deployment processes, and monitoring to ensure high-quality production releases and smooth operation of data pipelines and frameworks.

WHO YOU ARE

You are someone who is a code-savvy and data-oriented professional, capable of writing optimized, production-quality code with strong object-oriented design knowledge, possessing a good practical spirit for troubleshooting, and demonstrating excellent teamwork and communication skills.

WHAT YOU BRING

• 3+ years of experience in software development or data engineering in cloud-based environments.
• Strong programming skills in C# and Python, with a solid grasp of OOP principles.
• Proficiency in data transformation and processing tools (e.g. PySpark, dbt).
• Previous experience with reporting tools (e.g. Power BI)
• Knowledge of Azure Data Factory (ADF)
• Experience designing scalable and robust data platforms.
• Familiarity with data modeling techniques (e.g. star schema, data vault).
• Experience with distributed data systems and Database optimization.
• Comfortable working with distributed  data stores and SQL Server.
• Experience in ETL processes and orchestration tools.
• A passion for continuous learning, mentoring, and solving complex problems.
• Excellent communication skills in English.

HIRING PROCESS

• Talent Acquisition interview - 30 minutes
• Hiring Manager interview - 45 minutes
• Technical Screening with an Architect - 45 to 60 minutes
• Second Technical Screening with a Tech Lead or Data Engineer - 45 to 60 minutes
• Final Round with Hiring Manager - 60 minutes

#LI-RH1 #LI-HYBRID 

Shift Technology : 

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

The Data Science Team🤖: 

The Data Science team works on a broad range of subjects. We actively participate in the definition and development of our suite of products on fraud detection, anti-money laundering and claim automation.  We have a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions. Additionally, we also work on various data types such as structured data, free text, documents and images.

Your key responsibilities will include🧑‍💻:

• Setting up and deploying data processing pipelines, such as data reception (batch or real-time), data cleaning, information extraction, and calibration of fraud detection models.
• Collaborating with clients to understand their needs and incorporating their feedback to enhance our solutions.
• Conducting R&D to drive product innovation (machine learning, NLP, image analysis, trend analysis, chatbots, etc.).
• Supporting the sales team by participating in prospect demos.
• Partnering in an entire Data Science product lifecycle : Understand how sales, legal, product, engineering are connected together to deliver an AI product to clients.

Your profile and requirements✅: 

• You are currently enrolled as a master's degree student in either Mathematics,  Statistics, Computer Science, Machine learning and/or Big Data.
• You must be able to provide an internship agreement (convenio de prácticas) signed by your school or university for 6 months and you are able to start your internship on August 31th in Paris. 
• You have experience in object-oriented programming (OOP) such as prior internship, school and/or personal projects so you can write quality production code. An experience using C# is a plus.
• You are comfortable dealing with clients.
• Spanish is mandatory at a fluent level and you can communicate clearly in English. French is not mandatory. 

Why join Shift Technology as a Data Scientist Intern ? 

🤸‍♀️Flexibility, autonomy  and adaptability are part of our core values : We are a horizontal organization without bureaucracy (40% of staff are data scientists) but optimal and reduced line management, focus on delivery and development while having a hybrid model.

🧠Learn from inside an AI leader tech company : Join the 13th French Licorne providing hands on training, workshop and sessions with highly experienced AI research Team.  

💶Your commitment, our investment : 2000€ gross monthly gratification, high  conversion rate to full time employee, dedicated HR partner, regular reviews and feedback sessions with your team.

🌍Be part of an international and diverse tech firm : Full english speaking environment with 55 different nationalities across the world and 11 offices locations (Paris, Singapore, Tokyo, Sao Paulo, Mexico City, Boston, Madrid, London, Toronto, Berlin...)

🤝Dealing with big clients and developing business skills & knowledge : Real life experience with Insurance business challenges inside the world of AI.  

What is next ? 🎯

If your application and experience meet our requirements, you can expect :

• Talent Acquisition interview (30 min)
• Technical interview 1 (60 min) 
• Hiring manager interview (60 min)

The interview process can take 2 to 3 weeks, depending on the interviewer's availability. Be sure that we are doing our best to get back to you with an answer as fast as possible. If you are not getting an update on your application after 10 days, please reach out to our email address. 

Our super-duper Engineering Team lies at the core of the value we offer to our customers. We solve complex problems by working not only within our squads, but also by working collaboratively with other teams across the organization. If you are excited by solving complex technical challenges, this is the right place for you!

WHAT YOU'LL DO...

As a Fullstack Engineer, your technical knowledge and autonomy will let you build complete designs for our applications and features.

Your responsibilities include:

• Designing and implementing intuitive user interfaces to collect and review information.
• Leveraging AI-assisted and agentic coding workflows to design, implement, test, and debug features faster and to deliver clean, robust, secure and maintainable code
• Experimenting with and contributing to the adoption of AI-native development practices within the teamBuilding and maintaining robust APIs that automate decision-making processes.
• Actively participating in releases, deployments, and monitoring of solutions in production.
• Contributing to technical migrations, modernization efforts, and architectural improvements as our platforms evolve.

Performance, scalability and quality are key challenges to solve in order to deliver and review code. You are part of a team and collaborate with your teammates (software engineers, data scientists, QA, UX, product managers) to constantly receive and give feedback and improve the agile development process.

We work with modern technologies and always encourage our team to explore what’s new in the market. Our main tools are:

• Backend: C#/.NET, ASP.NET (.NET 8+), Python, FastAPI, Azure Functions
• Frontend: Typescript, React/Redux/ESNext/LESS, vite, cypress
• Data: SQL, ElasticSearch, CosmosDB
• IDE of your choice: VS Code, Visual Studio, Rider
• Source control: Git / GitHub
• Bonus: GitHub Copilot, GitHub Actions, .NET Aspire

WHAT YOU BRING...

• At least 3 years of experience in software development
• You are a true Fullstack: Frontend is part of your job, as much as Backend!
  • Frontend wise, you have solid ReactJS skills - it's a MUST!
  • You have some good Backend experience as well - any OOP language works; we work with C# and Python
• You are comfortable using AI-assisted coding tools as part of your daily workflow, and you know how to effectively guide and review AI-generated code
• Your projects are beautifully designed and cleanly written
• You are dynamic, curious and eager to learn, always looking to expand your fields of expertise
• You are proactive and take ownership of your work
• You want your work to have an impact: rather than a cog, you see yourself as the engine
• Fluency in English

Recruitment Process

• 30-minute video interview with our Talent Acquisition Specialist
• 2x 1-hour technical interviews, one with a Backend dev and one with a Frontend dev
• 1-hour final interview with the Hiring Manager

#LI-RH1 #LI-HYBRID 

• Between 2 and 5 years of experience in software development
• Backend wise, you have solid C# skills - it's a MUST!
• You have some Frontend experience as well - any JS framework works; we work with ReactJS!
• You are a true Fullstack: Frontend is part of your job, as much as Backend!
• Your projects are beautifully designed and cleanly written
• You are dynamic, curious and eager to learn, always looking to expand your fields of expertise
• You are proactive and take ownership of your work
• You want your work to have an impact: rather than a cog, you see yourself as the engine
• Fluency in English

• 30-minute video interview with our Talent Acquisition Specialist
• 2x 1-hour technical interviews, one with a Backend dev and one with a Frontend dev
• 1-hour final interview with the Hiring Manager

#LI-RH1 #LI-HYBRID 

As a Project Manager, you will join our Delivery team in Sao Paulo to spearhead the deployment of Shift’s AI solutions for global insurance clients. You will act as the cornerstone between our technical teams and client stakeholders, ensuring projects move from initial scoping to scalable, long-term success. Your goal is to anticipate risks and build strong, trust-based relationships that allow our products to deliver measurable value across diverse markets. This hybrid role is essential for driving the collaborative execution that defines how we win together at Shift, and should expect to be in the office 2 days per week.

What Your Impact Looks Like:

At Shift, we value ownership from day one. In this role, you will:

• Jump In & Get Things Done: Take proactive ownership of project milestones and resolve blockers quickly to keep delivery on track. Coordinate with our technical program management team to ensure alignment between product roadmap and project plan as well as the execution of the release process
• Simplify the Complex: Translate technical requirements and project plans into clear, accessible language for both internal teams, customers, and C-level stakeholders.
• Decide with Data & EQ: Manage complex client relationships by balancing hard project data with emotional intelligence to navigate high-pressure situations.
• Test, Learn, Scale: Experiment with new project management methods and share these learnings to help the delivery organization improve speed and quality.
• Fix Issues Without Drama: Address delivery challenges directly and objectively, focusing on collaborative solutions rather than placing blame.
• Communicate with Impact: Adapt your communication style to align diverse stakeholders, from operational teams to senior management, around shared project goals. 
• Cross the Finish Line: Ensure projects are delivered fully and meet agreed-upon standards, validating that outcomes truly meet client expectations before closure.

What You'll Need to Succeed:

We are looking for a Shifter who is...

• Impact Oriented: You bring at least 5 years of technical project management experience with a consulting or SaaS company.  You have a proven track record of managing complex projects and understand how to turn project milestones into measurable business impact.
• Methodology-Minded: You hold a PM certification (PMP, Prince2, or CAPM) and use a structured approach to build scalable processes and implementation plan, but understand how to apply these frameworks flexibly.
• Bilingual: You are a fluent English speaker (written and spoken) to effectively manage our global and local stakeholders and lead complex discussions and technical scoping in both languages. Professional fluency in Spanish is nice to have.
• Growth Minded: You are always looking for a better way to do something - you are eager to test, learn, and adapt your project management methods by integrating AI-driven tools into your own workflow, using technology to automate the routine and scale your impact as Shift grows. 
• Collaborative: You thrive in cross-functional environments, partnering naturally with Product, Engineering, and GTM teams to deliver unified outcomes.
• Client Focused: You are committed to exceptional service but prioritize the project’s long-term success over short-term requests. You have the professional courage to stand your ground under pressure and navigate difficult client conversations with data and integrity.

Interview Process

• Talent Acquisition interview
• Manager interview
• Interview with Americas Head of Delivery
• Business Case

Shift Technology : 

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

The Data Science Team🤖: 

The Data Science team works on a broad range of subjects. We actively participate in the definition and development of our suite of products on fraud detection, anti-money laundering and claim automation.  We have a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions. Additionally, we also work on various data types such as structured data, free text, documents and images.

Your key responsibilities will include🧑‍💻:

• Setting up and deploying data processing pipelines, such as data reception (batch or real-time), data cleaning, information extraction, and calibration of fraud detection models.
• Collaborating with clients to understand their needs and incorporating their feedback to enhance our solutions.
• Conducting R&D to drive product innovation (machine learning, NLP, image analysis, trend analysis, chatbots, etc.).

Your profile and requirements✅: 

• You are either a recent graduate or in the final year of a bachelor’s or master’s program in Mathematics, Statistics, Software Engineering, Data Science or Machine Learning.
• You have experience in object-oriented programming (OOP) such as prior internship, school and/or personal projects so you can write production quality code. An experience using C# is a plus.
• You have a clear understanding of statistics and machine learning problems and common resolutions.
• You are able to articulate your thoughts and findings clearly to non-technical audiences.

This internship requires a full-time, on-site commitment for a duration of six months.

What is next ? 🎯

If your application and experience meet our requirements, you can expect :

• Talent Acquisition interview
• Technical interview
• Hiring manager interview

YOUR ROLE

As a member of Shift Technology's Infrastructure team, your role will be to:

• Successfully complete support tickets
• Successfully complete project tickets
• Be responsible for following all processes
• Manage desktop computers, make sure they are compliant with security policies
• Manage the badge access system
• Manage computer inventory and system performance
• New user onboarding and offboarding
• Manage the internal Windows App (Intune) Store
• Maintain great co-worker relationships
• Deploy new applications from our deployment tool
• Take care of new responsibilities when needed

YOUR TOOLKIT

We work with modern technologies and always encourage our team to explore what's new in the market.

Our main tools are:

• Microsoft Azure AD, Intune & Autopilot, Office 365, G Suite, Jira, Confluence
• Windows Endpoints and Windows Server
• Cisco Meraki
• Barco ClickShare
• Patch My PC
• Global Protect by Palo Alto
• Absolute Security
• Delinea

What We Are Looking For

• Technical Abilities:
• Familiarity with Windows, Intune, G Suite, Office, and Active Directory
• Knowledge of computer security, anti-virus, patch management 
• Basic knowledge of  cloud services (Azure AD, Office 365, G-Suite, Atlassian etc)
• Ticketing system and trouble resolution
• VPN and network connectivity troubleshooting (TCP/IP, OSI Model)
• Documenting problem resolution and routine tasks
• Candidates must be within commuting distance to Paris (12eme arrondissement)

Soft Skills:

• You have a minimum of 2 years experience in desktop/ help desk support
• You are a proactive team member and take pride and ownership of your work
• You are dynamic, curious, and eager to learn; always looking to expand your fields of expertise
• You can work under pressure and still deliver excellent service to our customers

• Successfully complete support tickets
• Successfully complete project tickets
• Be responsible for following all processes
• Manage desktop computers, make sure they are compliant with security policies
• Manage the badge access system
• Manage computer inventory and system performance
• Maintaining office printer
• New user onboarding and offboarding
• Manage laptop delivery in remote locations
• Manage the internal Windows App (Intune) Store
• Maintain great co-worker relationships
• Deploy new applications from our deployment tool
• Take care of new responsibilities when needed
• Drive cross-team collaboration and clear communication to proactively identify risks, ensure alignment, and minimize operational and business impact
• Provide stronger autonomy in day-to-day execution and reduce the amount of oversight required on more complex initiatives

• Familiarity with Windows, Intune, G Suite, Office, and Active Directory
• Knowledge of computer security, anti-virus, patch management
• Basic knowledge of cloud services (Azure AD, Office 365, G-Suite, Atlassian etc.)
• Basic knowledge of PowerShell
• Ticketing system and trouble resolution
• VPN and network connectivity troubleshooting (TCP/IP, OSI Model)
• Documenting problem resolution and routine tasks
• Candidates must be within commuting distance to Boston, MA

• Microsoft Azure AD, Intune & Autopilot, Office 365, G Suite, Jira, Confluence
• Windows Endpoints and Windows Server
• Cisco Meraki AP
• Barco ClickShare
• Patch My PC
• Global Protect by Palo Alto
• Absolute Security
• Delinea

What We Are Looking For

• Technical Abilities:
• Familiarity with Windows, Intune, G Suite, Office, and Active Directory
• Knowledge of computer security, anti-virus, patch management 
• Basic knowledge of  cloud services (Azure AD, Office 365, G-Suite, Atlassian etc)
• Ticketing system and trouble resolution
• VPN and network connectivity troubleshooting (TCP/IP, OSI Model)
• Documenting problem resolution and routine tasks
• Candidates must be within commuting distance to Boston, MA

Soft Skills:

• You have a minimum of 4-5 years experience in desktop/ help desk support
• You are a proactive team member and take pride and ownership of your work
• You are dynamic, curious, and eager to learn; always looking to expand your fields of expertise
• You can work under pressure and still deliver excellent service to our customers

About the Team

• This role is part of our Data Science team which is the largest team in our organization consisting of over 200+ Data Scientists throughout the world.
• Our Data Scientists work in a full lifecycle role and on a broad range of subjects acquiring extensive technical and professional experience in data science, data engineering, coding, business understanding and client engagement.
• Our company is small enough that each person’s achievements has an impact on our overall performance, yet big enough to be a world leader and innovator in our domain.
• As a member of the data science team, you will be working alongside our technical experts and your role will be key to rolling out our enterprise level solutions to our clients.

Key Responsibilities

• Your role will be to actively contribute to the US- Insurance roadmap and clients, and working on various data types such as structured data, free text, documents and images. 
• Build and productionize data pipelines (structured, text, documents, images) optimized for LLMs and multi-modal models.
• Design, develop and deploy LLM-based solutions (RAG, embeddings, instruction tuning) for subrogation, claims handling, document understanding, and related use cases.
• Experiment with the latest in Agentic AI technologies (Langchain/Langgraph, OpenAI Agent SDK, MCP, A2A) and develop MVP for the next generation of autonomous subrogation solutions.
• Develop "Chain-of-Thought" and "ReAct" prompting strategies to ensure the agent can justify its liability percentages based on the Comparative Negligence laws of different jurisdictions.
• Create custom "tools" for the agent, allowing it to query internal databases, call external weather APIs, or calculate impact force based on telemetry data.
• Establish rigorous evaluation frameworks (LLM-as-a-judge) to ensure the agent’s decisions are unbiased, legally sound, and explainable.
• Ensure responsible-AI practices: privacy, hallucination mitigation, explainability and compliance.
• Lead client workshops, present prototypes, gather feedback and help define roadmap priorities.

WHAT WE ARE LOOKING FOR

We are looking for candidates with diverse skills to help us build excellent technology solutions for our clients and be proficient in the following skills:

• Expert proficiency in production-level object-oriented programming (OOP) for building scalable and reliable systems.
• Proven hands-on experience with Large Language Models (LLMs) and generative AI techniques (including RAG, embeddings, prompt engineering, and model tuning), leveraging frameworks such as OpenAI/Anthropic or open-source variants.
• Solid foundation in ML fundamentals with practical experience in the full machine learning lifecycle, including model evaluation, monitoring, versioning, and deployment in production environments.
• Experience designing and implementing robust data pipelines for document, OCR, and multi-modal data workflows.
• Agentic Frameworks: Experience with integrating frameworks like LangChain/LangGraph, OpenAI Agent SDK, CrewAI, A2A/MCP with Databricks or Azure-hosted models (e.g., DBRX, OpenAI GPT-5.3, Anthropic Claude, Google Gemini).
• Demonstrated ability to effectively engage with clients, translate complex business needs into clear, actionable technical solutions, and manage stakeholder expectations.

Highly Desired Skills

• Databricks Ecosystem: Deep expertise in Mosaic AI (formerly MosaicML), Unity Catalog, and Delta Lake.  Good understanding of Spark data architecture is a plus.
• Experience using MLflow for the full lifecycle: from experiment tracking and prompt engineering in the AI Playground to model evaluation.

 #LI-MG1

In this role you will spearhead the delivery of new products to our clients, from the scoping of the first project to ensuring a broader availability and scalability across all our markets. As a member of the Delivery team, you will be the cornerstone of client relationships and technical teams. You will anticipate risks, communicate with both external and internal parties, develop and manage implementation plans with technical and business teams, guide roadmap execution, and assist with identifying client needs.  

Due to the collaborative, cross functional, and customer facing nature of this role, we expect this role to be hybrid with some days in our Singapore office.

What you’ll do...

• Be a key stakeholder in client relationship, managing overall delivery of our solutions in time and quality by facilitating collaboration between Shift Technology’s and clients’ business and technical teams, from operational level to senior management
• Engage during presales and inception of new products, focusing on structuring and tracking the scoping phase before contract signature. 
• Define project methodology and organization, validate client requirements, and identify key milestones and success factors
• Coordinate with our technical program management team to ensure alignment between product roadmap and project plan as well as the execution of the release process
• Align with technical leadership team to drive scalability by design of our complex solutions while balancing key project needs
• Take a leadership role in shaping internal processes and tools to enhance organizational effectiveness of the company.

What you bring...

Shift’s project management team is filled with open-minded top performers who are committed to client service, inspired by challenging projects, and are always on the look-out for new learning opportunities.

We thrive on collaboration and believe that diverse perspectives lead to innovative solutions.

• You possess exceptional communication skills, both oral and written, enabling you to simplify complex concepts and effectively present to C-level stakeholders. 
• You will lead by example and will define and own your delivery metrics on your program
• You bring 2-5 years of relevant experience in IT project management, preferably in a SaaS B2B environment
• PM certifications such as CAPM, PMP, or Prince2 are highly valued and will enhance your candidacy.
• You are dynamic, humble, curious and eager to learn, always looking to expand your fields of expertise.
• You show leadership by being proactive and taking ownership of your work; you often come up with new ideas to improve our service quality and know how to get your teammates behind them.
• You are comfortable managing programs (with more than 20 project participants) and simultaneously dealing with the pressure of delivering excellent service to our customers.
• Advanced command of English, both written and spoken, equivalent to a native speaker.
• Proficiency in additional languages is a significant advantage.
• Strong understanding of how AI, data modeling, IT architecture and transformation work is a plus
• An experience in Consulting is a plus.
• An experience in the Insurance industry is a plus.

Interview Process

• Talent Acquisition
• Hiring Manager
• Business Case review
• Global Head of Delivery

YOUR ROLE

Reporting directly to our Managing Director in Japan, you'll be part of a team that works daily to grow Shift’s solutions new business revenue to the most important Insurance carriers in the Japan region. 

This role will be critical in executing our field-facing activities with Insurance lines of business (Fraud, Underwriting, Claims, Subrogation etc.) as well as fostering internal collaboration across the organization with Pre-Sales, Customer Success, Partner, Delivery, Product and Data Science. 

We are looking for an experienced and enthusiastic software sales professional who embodies ownership, accountability and high emotional intelligence in their daily engagement.

YOUR RESPONSIBILITIES

• Develop & Implement strategic territory plan to ensure revenue objectives are exceeded
• Lead the sales process, from execution, through issues to forecasting excellence
• Deliver measurable results and outcomes with predictability and efficiency
• Collaborate with Cross functional teams to delight customers
• Execute Demand Generation Activities directly and with Business Development, Partner & Marketing teams
• Ensure Delivery and Value Realization for customers across their lifecycle
• Drive Stakeholder & C-Level Engagement across Shift & its customers.

QUALIFICATIONS

• 8+ years of experience in quota bearing software/project sales roles
• Deep knowledge of the Insurance industry, ideally addressing lines of business
• Extensive background in negotiations and deal strategy 
• Experience in management consulting would be very helpful
• High ability to read the room, anticipate contingencies and execute accordingly
• Strong drive for results with a high standard of quality
• A growth mindset and an inquisitive learner
• Highly adaptable, ability to work & collaborate in a fast-paced environment
• Perfect fluency in Japanese and professional proficiency in English

#LI-RH1 #LI-HYBRID

Shift Technology : 

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

The Data Science Team🤖: 

The Data Science team works on a broad range of subjects. We actively participate in the definition and development of our suite of products on fraud detection, anti-money laundering and claim automation.  We have a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions. Additionally, we also work on various data types such as structured data, free text, documents and images.

Your key responsibilities will include🧑‍💻:

• Setting up and deploying data processing pipelines, such as data reception (batch or real-time), data cleaning, information extraction, and calibration of fraud detection models.
• Collaborating with clients to understand their needs and incorporating their feedback to enhance our solutions.
• Conducting R&D to drive product innovation (machine learning, NLP, image analysis, trend analysis, chatbots, etc.).
• Supporting the sales team by participating in prospect demos.
• Partnering in an entire Data Science product lifecycle : Understand how sales, legal, product, engineering are connected together to deliver an AI product to clients.

Your profile and requirements✅: 

• You are currently enrolled as a master's degree student in either Mathematics,  Statistics, Computer Science, Machine learning and/or Big Data.
• You must be able to provide an internship agreement (Convention de stage) signed by your school or university for 6 months and you are able to start your internship on August 31th.
• You have experience in object-oriented programming (OOP) such as prior internship, school and/or personal projects so you can write quality production code. An experience using C# is a plus.
• You are comfortable dealing with clients.
• French is mandatory at a fluent level and you can communicate clearly in English.

Why join Shift Technology as a Data Scientist Intern ? 

🤸‍♀️Flexibility, autonomy  and adaptability are part of our core values : We are a horizontal organization without bureaucracy (40% of staff are data scientists) but optimal and reduced line management, focus on delivery and development while having a hybrid model.

🧠Learn from inside an AI leader tech company : Join the 13th French Licorne providing hands on training, workshop and sessions with highly experienced AI research Team.  

💶Your commitment, our investment : 2000€ gross monthly gratification, high  conversion rate to full time employee, dedicated HR partner, regular reviews and feedback sessions with your team.

🌍Be part of an international and diverse tech firm : Full english speaking environment with 55 different nationalities across the world and 11 offices locations (Paris, Singapore, Tokyo, Sao Paulo, Mexico City, Boston, Madrid, London, Toronto, Berlin...)

🤝Dealing with big clients and developing business skills & knowledge : Real life experience with Insurance business challenges inside the world of AI.  

What is next ? 🎯

If your application and experience meet our requirements, you can expect :

• Talent Acquisition interview (30 min)
• Technical interview 1 (60 min) 
• Technical interview 2 (60 min) 
• Hiring manager interview (60 min)

The interview process can take 2 to 3 weeks, depending on the interviewer's availability. Be sure that we are doing our best to get back to you with an answer as fast as possible. If you are not getting an update on your application after 10 days, please reach out to our email address. 

The security team is a critical component of Shift Technology as no organization is immune to cyber-crime. The team is responsible for protecting information throughout the security infrastructure, edge devices, networks, and data. We strive to stay up to date with the latest tactics hackers are employing in the field in order to prevent data breaches by monitoring and reacting to attacks but the first step is finding the most qualified professionals to lead the way. 

What you'll do...

As a Senior Security Architect, reporting to the CISO, you will be a senior member of the Information Security team, responsible for the end-to-end security architecture of our Azure-based SaaS platform and the creation, adoption, and governance of security architecture best practice across our organisation. You will serve as the subject matter expert for both cloud infrastructure and application security, partnering with engineering teams to embed security into the entire software development lifecycle (SDLC). You will design secure, scalable, and resilient solutions for our single- and multi-tenant offerings, ensuring the protection of our platform and our customers' data. 

RESPONSIBILITIES

Cloud Security Architecture

• • Design and maintain the security reference architecture for our Azure-native, Windows, and Kubernetes-based SaaS products.
  • Act as the primary security consultant for product and engineering teams, providing authoritative guidance on secure design patterns for Azure infrastructure and services.
  • Review and approve architectural designs for new services to ensure they align with security principles (Zero Trust, defense-in-depth) and compliance requirements.
  • Define and enforce security standards for Azure networking, including VNet segmentation, firewalling, and private connectivity.

Product & Application Security

• • Lead threat modeling exercises (e.g., STRIDE) with development teams for new products and features to identify and mitigate risks early in the SDLC.
  • Develop and maintain secure coding standards and provide expert guidance on the prioritization and remediation of findings from SAST, DAST, and SCA tools.
  • Architect security solutions for the SaaS application layer, including tenant isolation, customer data segregation, secure APIs, and authentication/authorization patterns.

Data Security

• • Design and enforce security patterns for protecting data at rest and in transit across all Azure data platforms (e.g., Azure SQL, Cosmos DB, Databricks)
  • Partner with the Data Access Governance function to translate data classification policies into tangible technical access controls.
  • Architect solutions for secrets management, encryption, and key management, primarily leveraging Azure Key Vault.
  • Architect and design a secure data access solution using VDI (Azure Virtual Desktop), including the integration of Data Loss Prevention (DLP) and other data protection controls to prevent data exfiltration.

Security Engineering & Operations Enablement

• • Develop security-as-code and Infrastructure as Code (IaC) to create guardrails and proactively detect insecure configurations.
  • Serve as a senior technical escalation point for the Security Operations team during complex cloud security investigations.
  • Evaluate, prototype, and recommend new cloud security technologies and services to mature the overall security program.

SKILLS & BACKGROUND

Experience & Qualifications

• • At least seven (7) years of proven experience in a senior cloud security, product security, or security architecture role.
  • Bachelor’s Degree in a relevant field or equivalent work experience.
  • Relevant security or Azure certifications (e.g., AZ-500, CISSP) are highly desirable.

Architectural & Application Security Expertise

• • Proven experience designing security for multi-tenant SaaS applications in a public cloud environment, preferably Azure.
  • A firm understanding of core security principles like least privilege, defense-in-depth, and zero trust, and able to champion and educate colleagues on those principles.
  • Deep understanding of the OWASP Top 10, common application and cloud infrastructure security vulnerabilities, and their mitigation.
  • Hands-on experience with application security tools (SAST, DAST, SCA) and threat modeling methodologies such as STRIDE.

Azure Platform & Data Security Expertise

• • Strong knowledge of core Azure security services (e.g., Sentinel, Defender for Cloud, Key Vault, Private Link, Azure Policy).
  • Expert-level knowledge of Microsoft Entra ID, including roles, conditional access, application permissions, and identity governance.
  • Experience designing and implementing security controls for a variety of data platforms in Azure (e.g., Azure SQL, Cosmos DB).
  • Direct experience designing and securing VDI solutions in Azure (Azure Virtual Desktop), including network segmentation, endpoint security for images, and DLP policy enforcement.

Knowledge & Frameworks

• • Strong familiarity with security frameworks, particularly MITRE ATT&CK.
  • Understanding of compliance and privacy frameworks for context (e.g., ISO 27001, SOC 2, NIST CSF, HIPAA, GDPR).
  • Broad understanding of core information security technologies and concepts.

Core Competencies

• • A strong analytical and investigative mindset with high attention to detail.
  • Excellent communication skills, with the ability to clearly articulate technical findings.
  • A collaborative team player who can work effectively with technical and non-technical stakeholders.
  • Ability to use architecture as a positive tool to guide, shape, transform, and accelerate.

RECRUITMENT PROCESS

• TA Interview
• CISO interview
• Security team interview
• CTO interview

YOUR MISSION

We are looking for a market-facing Sales Director for Germany who leads from the front. You will be part of a team that works daily to grow Shift’s solutions new business revenue to Insurance carriers in the DACH region. 

The majority of your time will be spent personally driving revenue — building pipeline, closing strategic deals, and expanding key accounts across the German insurance market. You will operate as the most senior individual contributor in the region, owning both new logo acquisition and long-term account growth.

You will focus on selling complex B2B software solutions to insurance carriers across multiple lines of business (Fraud, Claims, Underwriting, Subrogation, etc.), combining strategic hunting with sophisticated farming.

This role is designed for a seasoned sales executive who wants to personally drive impact in the German insurance market while shaping the long-term commercial trajectory of a leading global insurtech company.

YOUR IMPACT

You will be responsible for building and scaling revenue within the German insurance ecosystem by:

• Owning and executing the commercial strategy for the German market
• Personally leading complex, enterprise-level sales cycles end-to-end
• Driving new business acquisition (hunter mindset) within Tier 1–3 insurance carriers
• Expanding and deepening existing client relationships (farmer mindset)
• Engaging C-level and senior stakeholders on business transformation initiatives
• Leading a team of specialists in their field
• Orchestrating internal collaboration across Pre-Sales, Marketing, Partnerships, Delivery, and Customer Success
• Ensuring strong value realization and long-term strategic partnerships
• Maintaining forecasting excellence and predictable revenue performance

This is a high-visibility, high-autonomy role with direct impact on company growth in one of our most strategic markets.

WHAT WE'RE LOOKING FOR

We are seeking a senior, proven commercial leader with a strong individual contributor track record.

You bring:

• 10+ years of quota-carrying experience in B2B software or product sales
• A strong track record of selling complex software solutions to insurance carriers in Germany
• Deep knowledge of the German insurance landscape and buying processes
• An established network within German insurance decision-makers
• Demonstrated success in both hunting new logos and farming strategic accounts
• Experience navigating long, enterprise-level sales cycles
• Experience managing a small team of senior talents
• Strong commercial judgment, negotiation excellence, and deal strategy capability
• Executive presence with the ability to influence C-level stakeholders
• High emotional intelligence and the ability to manage complex internal and external dynamics
• Native-level German and professional fluency in English

Who You Are

• A senior sales professional who thrives in ownership and accountability
• A strategic thinker who also enjoys rolling up their sleeves
• Comfortable operating independently while collaborating cross-functionally
• Results-driven with high standards and strong business acumen
• Energized by building markets and shaping long-term customer partnerships

RECRUITMENT PROCESS

• 30 minutes with HR
• 60 minutes with our Head of EMEA for GtM
• 30-minute role-play exercise with 3 Shifters
• 60 minutes with some members of our German team 

#LI-RH1 #LI-HYBRID

About the Team

As a member of the data science team, and working alongside our technical experts, your role will be key to improve and roll-out our Fraud Detection solution. 

This role is part of our Data Science team which is the largest team in our organization consisting of over 200+ Data Scientists throughout the world.
Our Data Scientists work in a full lifecycle role and on a broad range of subjects acquiring extensive technical and professional experience in data science, data engineering, coding, business understanding and client engagement.

What You'll do...

• Your role will be to actively contribute to the Insurance roadmap and clients, and working on various data types such as structured data, free text, documents and images.
• Implementation of the data engineering, usually from client extracts to the insertion of the data in our data stores (SQL, ElasticSearch)
• Developing, testing, tuning models and putting them in production for tasks such as fraud detection and automation detection in complex environments.
• Automate key business tasks by implementing them in our production process framework in C#
• Conduct meetings with clients and interact with external stakeholders, whether it is for direct user feedback, presenting business cases or defining the roadmap of evolutions 

What You Bring...

We are looking for candidates with diverse skills to help us build excellent technology solutions for our clients and be proficient in the following skills:

• Code-savvy, either by having a degree in computer science and/or having developed some apps with actual users- writing scripts for models and notebooks is not enough at Shift, we thrive on people who can write maintainable, production-quality code that will run everyday without breaking.
• AI-savvy, either by having a degree in machine learning and/or statistics. Having a clear understanding of statistics and machine learning problems, tasks and common resolutions is important to communicate internally and explain to the client how the product is working.
• Client facing. You will need to be comfortable and open to communicating to our clients on a regular basis.  
• Business smart. We don’t expect candidates to know the insurance sector, but we want applicants who are interested in learning and mastering the business aspects of our products.
• Fluent English speaker: we are an international company with offices in many countries and 50+ nationalities, the Shift working language is English.
• Advanced command of French, both written and spoken, equivalent to a native speaker.

Recruitment Process

• Talent Acquisition interview 
• Coding exercise (where applicable)
• Technical interview(s)
• Hiring Manager interview

#LI-BA1 #LI-HYBRID

The Sales team is responsible for driving new business. We work closely with teams across the business to identify client pain points and highlight how our software is a solution to our client’s problems. Discovery calls, relationship building and complex deals make our days diverse and exciting!

What you'll do...

This individual can be located anywhere in the US area

As part of our globally growing Healthcare Solutions sales team, you will be a key player in helping us scale our business and rolling out Shift Technology solutions to new clients. Your role in the Shift adventure will be to grow the Health Insurance business in the United States!

The Payment Integrity solution we provide is key to our customers and you will be managing C-level relationships within the country's Health insurance ecosystem.

• Develop and implement strategic territory plan to ensure Shift exceeds its revenue objectives
• Identifying new opportunities and the right customer stakeholders within Healthcare
• Independently and collaboratively strategize for solving deal-level challenges;
• Work on and submit proposals and contracts to customers.

What you bring...

• Have at least 5 years of successful experience selling large, complex enterprise-grade SaaS solutions to Insurance Payers business units (Utilization Management, Provider Management, CFO, SIU)
• Have a deep Health Plan knowledge
• Have existing relationships within the Payer ecosystem
• Drove SaaS selling of $500K and above across a multiyear contract
• Worked with a partner ecosystem to deliver results and scale
• Have an understanding of pipeline creation, and a keen ability of negotiation skills
• Have excellent communication skills, including oral written, and non-verbal; you know how to make complex things feel simple;
• Can tailor communication to the customer’s needs with confidence, and can effectively deliver memorable presentations leveraging storytelling skills;
• Are a strategic thinker to systematically solve problems and hypothesize possible pain points and implicit needs;
• Are effective at networking and can identify the right customer stakeholders and build connections quickly to drive consensus for deals
• Can manage multiple opportunities simultaneously

If you’re interested in joining Shift Technology, but don't see a position that you'd like to apply to today, we invite you to join our Talent Community.  We will be able to reach out if we have a new opening that matches your experience and interest or send periodic updates about Shift Technology.

To join our Talent Community, please share your CV/resume, contact information and answers to a few questions in the "Apply to this Job" section below.  This information will be used so we can best identify opportunities in the future that could be a good fit for you.

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