Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.
Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
We're hiring a Technical Product Manager to help transform how insurance companies handle claims through intelligent use of AI. You'll be working on an innovative end-to-end claims management solution that's redefining industry standards - moving from manual processes to AI-driven workflows that deliver faster, more accurate outcomes.
You'll be at the forefront of applying AI to solve real-world insurance challenges, working directly with forward-thinking clients who are eager to modernize their operations. Your role is to understand how to reshape claims workflows, translate those opportunities into precise product requirements, and ensure our development teams build solutions that truly transform how claims teams work.
You'll join a founder-led company where the intensity, curiosity, and vision of our leadership infuses everything we do. You'll work alongside some of the smartest people in insurtech and AI, in an environment that values rapid learning, bold thinking, and meaningful impact. We're pioneers in this space, and you'll be part of defining the future of intelligent claims processing.
What You’ll Do…
Product Discovery
Partner with insurance clients to identify opportunities where AI can streamline, automate, or enhance claims workflows
Define product requirements for how intelligent features like automated document analysis, fraud detection, and decision support integrate into existing processes
Translate complex insurance needs into clear technical product specifications that leverage our AI capabilities
Technical Product Ownership & Innovation
Own the product roadmap for features that combine traditional claims management with cutting-edge AI functionality
Work with engineering teams to ensure features are intuitive, reliable, and deliver measurable value
Client Partnership & Product Strategy
Build relationships with clients who are transforming their operations through technology
Guide clients through the transition from legacy processes to AI-enhanced workflows
Communicate how intelligent automation will improve their teams' efficiency and decision-making
Product Delivery Excellence
Ensure delivered features meet both functional requirements and the quality standards our AI-powered platform demands
Support client onboarding for innovative workflows they may not have experienced before
Capture insights that inform our AI product strategy and platform evolution
What You Bring…
1-4 years of experience in product management, business analysis, or client-facing technical roles within P&C insurance
Curiosity about AI and its practical applications - you don't need to be an expert, but you should be excited to learn
Strong communication skills and ability to help clients envision new ways of working
Analytical mindset with attention to detail and systematic problem-solving
Enthusiasm for working with innovative technology and forward-thinking clients
Comfort with ambiguity and rapid change in an evolving product landscape
Interview Process
Talent Acquisition
Hiring Manager
Engineering Manager
Panel Case Study
Chief Product Officer
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
Flexible remote and hybrid working options
Competitive Salary and a variable component tied to personal and company performance
Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth
Generous PTO and paid holidays
Mental health benefits
2 MAD Days per year (Make A Difference Days for paid volunteering)
Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.
Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
At Shift, we build the most impactful products for insurers globally, leveraging data and agentic AI. Originally focused on Claims Fraud Detection, we have steadily expanded our product portfolio over the years to cover multiple use cases and provide multiplied combined value.
One of our key assets is the Insurance Data Network (IDN) for the US market, an innovative cross-carrier data exchange with an unprecedented array of shared data fields. Launched in April 2025, its first use case has been to augment the impact of our fraud detection solution, already generating significant value for our clients.
Our strategy goes beyond fraud detection, we plan to build multiple new products leveraging the richness of IDN data, targeting key problems for P&C carriers in the US. This position is at the core of this strategy.
Job Responsibilities
Your first responsibility will be in product discovery and design, to create the most advanced new products with the best product-market fit for carriers. This will typically include
Discovery with clients and prospects
Ideation with Shift’s subject matter experts
Data exploration
Study of similar assets in the insurance industry or other industries
Precise formalization of insurers problems, processes and systems
Your second responsibility will be with Shift’s technical squad dedicated to IDN, defining the vision, providing product requirements and building the roadmap.
Requirements
Product Management Experience: 5-7 years of experience as a Product Manager in B2B SaaS.
Insurance industry experience
State Reporting experience required: mandated data submittal, compliance information, or progress reports to state-level government agencies or international bodies.
Proficiency in data analysis: Ability to find innovative ways to look at data and create useful insights.
Strategic Communication: Superior ability to interact with clients and prospects, communicating about complex products and understanding their needs.
Collaborative Leadership: Proven track record of working across Sales, Marketing, and Technical teams to build consensus and drive a unified market message.
Agile Mindset: Comfortable in a culture of rapid delivery, measurement, and feedback, with the ability to pivot GTM strategies based on market response.
#LI-MG1
#LI-Hybrid
The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process.
In addition to base salary, your total rewards package will include additional components such as incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position.
Base Salary Pay Range
$120,000—$150,000 USD
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
Flexible remote and hybrid working options
Competitive Salary and a variable component tied to personal and company performance
Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth
Generous PTO and paid holidays
Mental health benefits
2 MAD Days per year (Make A Difference Days for paid volunteering)
Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
