Get to Know Our Team

The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allows staff to achieve their goals. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux.

The Opportunity

We are looking for candidates with a passion for corporate technology and experience in Identity and Access Management (IAM) to join our team in Bangkok. This role offers excellent growth opportunities in a multicultural environment. 

Responsibilities:

- Support business access requirements on multiple systems. 

- Resolve day-to-day issues assigned to the GSD Operations team. 

- Design, implement, and manage user access controls and permissions. 

- Oversee the user provisioning lifecycle in the company 

- Automate identity and roles provisioning and de-provisioning processes. 

- Maintain role-based access control (RBAC) and attribute-based access control (ABAC) models. 

- Provide support and troubleshooting for requests received via ServiceDesk, ensuring all requests are completed within the agreed SLA. 

- Take on long-term projects in addition to daily tasks, allowing for growth and development. 

- Make quick decisions, implement standards, and best practices to improve support processes. 

Requirements:

- Fluent in English. 

- Enthusiastic team player. 

- Critical thinker – likes to challenge and ask questions 

- Minimum 4 years of experience in IT Helpdesk, IT Operations support, or as an IAM Analyst. 

- Background in “no code” automations and working with APIs. 

- Solid knowledge of SQL Database Server and query commands. 

- Good knowledge of Okta or similar Identity Providers (IDP). 

- Good knowledge of Active Directory management tools, Exchange, and SharePoint. 

- Good knowledge of Azure AD, Exchange Online, or Microsoft Office 365. 

- Customer service-minded with great communication and interpersonal skills. 

- Strong organizational and time management skills, analytical skills, attention to detail, and accuracy. 

- Must demonstrate ownership and be both proactive and reactive. 

This position is based in Bangkok, Thailand. (Relocation support is provided)

Get to Know Our Team 

The Data department oversees Agoda’s data-related platform and infrastructure capabilities, enabling the company to make better decisions and operate reliably at scale. Our goal is to empower teams across Agoda through resilient, secure, and high-performing systems that support development, deployment, and operations across a complex technology landscape. 

Within the department, the platform engineering team is responsible for building and operating critical infrastructure that powers Agoda’s private cloud environment. This includes large-scale Kubernetes platforms across multiple data centers, continuous delivery capabilities, service-to-service connectivity, observability, secrets management, and foundational security controls. We work closely with engineering, security, and infrastructure partners to ensure our platforms are secure, scalable, and easy to use. 

As Agoda continues to evolve its platform capabilities, we are also expanding our focus to Platform Identity Access Management (PIAM) — a strategic initiative that will strengthen authentication and authorization across Kubernetes, virtual machines, bare metal servers, laptops, and mobile devices. This work will play a key role in improving platform security, compliance, and operational consistency across the organization. 

The Opportunity 

As a Senior Lead Engineer, you will drive the architecture, implementation, and operational excellence of Agoda’s private cloud platform while leading strategic initiatives that improve scalability, reliability, security, and delivery velocity across the Data department. 

This role is ideal for a highly experienced and deeply hands-on platform engineering leader who thrives on solving complex distributed systems challenges at scale. You will provide technical leadership across large multi-cluster Kubernetes environments, improve deployment and observability capabilities, strengthen secrets and key management practices, and lead Agoda’s Platform Identity Access Management (PIAM) initiative from early architecture through implementation. 

This is a senior individual contributor role with significant technical ownership. While you will influence engineering standards and support other engineers, the role is strongly execution-focused and requires substantial hands-on contribution in design, coding, automation, and operational problem solving. 

You will work closely with developers, platform teams, security stakeholders, and engineering leaders to shape the future of Agoda’s infrastructure platform and enable teams to build and operate securely and efficiently. 

In This Role, You’ll Get To 

• Design, lead, and evolve Agoda’s private cloud platform architecture across multiple data centers, with a strong focus on scalability, resilience, performance, and operational excellence. 

• Lead the operation and continuous improvement of large-scale Kubernetes environments spanning multiple clusters and regions. 

• Drive architectural decisions around cluster networking, service communication, and platform reliability in high-demand distributed environments. 

• Contribute directly to the implementation of platform capabilities through hands-on coding, automation, and system design. 

• Improve continuous delivery and deployment capabilities to enable reliable, low-friction software releases from source control to production. 

• Support and enhance progressive delivery practices such as canary rollouts, deployment health monitoring, and uptime protection. 

• Lead the adoption and evolution of service mesh capabilities, including traffic management, service connectivity, and platform observability. 

• Define and improve secrets and key management practices using platforms such as HashiCorp Vault, AWS SSM, and KMS, ensuring strong security and audit readiness. 

• Drive compliance-aligned infrastructure capabilities to support internal controls, audit requirements, and future financial-grade security expectations. 

• Lead the design and execution of Agoda’s Platform Identity Access Management (PIAM) initiative, expanding identity and access controls beyond Kubernetes to cover VMs, bare metal infrastructure, laptops, mobile devices, and other platform connections. 

• Partner with security, infrastructure, and engineering stakeholders to gather requirements, define architecture, and develop a roadmap for PIAM implementation. 

• Solve complex technical challenges across platform engineering, infrastructure automation, distributed systems, security, and reliability. 

• Set a high technical bar through strong engineering judgment, code quality, system design, and operational excellence. 

• Capture, document, and share best practices to improve platform consistency, maintainability, and engineering effectiveness. 

What You’ll Need to Succeed 

• Extensive experience in platform engineering, infrastructure engineering, site reliability engineering, or DevOps roles in large-scale production environments. 

• Proven experience in senior, staff, principal, or equivalent technical leadership roles with significant system ownership and architectural responsibility. 

• Strong hands-on expertise with Kubernetes and containerized platforms, including operating multi-cluster or multi-region environments at scale. 

• Strong software engineering ability with hands-on coding experience in Golang; proficiency in Python, Bash, or Shell scripting is also highly valuable. 

• Proven ability to design, build, and operate robust platform systems through code, not only through architecture or coordination. 

• Strong experience designing, building, and operating complex distributed systems with high reliability and performance requirements. 

• Strong understanding of networking, service-to-service communication, and infrastructure architecture in large distributed environments. 

• Experience leading and improving continuous delivery / CI/CD capabilities and deployment workflows for engineering organizations. 

• Hands-on experience with service mesh technologies such as Istio, and a solid understanding of traffic management and platform observability patterns. 

• Strong experience with secret management, encryption, and platform security controls, including technologies such as HashiCorp Vault, AWS SSM, and KMS or equivalent solutions. 

• Experience working with compliance, audit, or security-sensitive infrastructure requirements. 

#Bengaluru #Hyderabad #Pune #Chennai #Gurugram #Singapore #Seattle #SanFrancisco #SanJose #Bellevue #Redmond #Austin #NewYorkCity #Toronto #Vancouver #London #Dublin #Amsterdam #Berlin #Munich #Warsaw #Kraków #Wrocław #Prague #Brno #Barcelona #Madrid #Stockholm #Zurich #TelAviv #Sydney #Melbourne #Tokyo #Osaka #Seoul #Taipei #Hsinchu #Hong Kong #Shenzhen #Shanghai #Beijing #Hangzhou #HoChiMinhCity #Hanoi #KualaLumpur #Cyberjaya #Bangkok #Jakarta #SãoPaulo #MexicoCity #Oakland #SantaClara #Sunnyvale #MountainView #PaloAlto #SanDiego #LosAngeles #Boston #Chicago #Denver #Raleigh #Durham #Portland #Washington #Arlington #Dallas #Plano #Atlanta #Montreal #Ottawa #Waterloo #Calgary #Manchester #Cambridge #Bristol #Edinburgh #Cork #Utrecht #Eindhoven #Frankfurt #Hamburg #Cologne #Gdańsk #Poznań #Lisbon #Porto #Copenhagen #Helsinki #Oslo #Vienna #Budapest #Bucharest #Tallinn #Vilnius #Kaunas #Noida #Mumbai #Kochi #Coimbatore #Canberra

In this Role, you’ll get to:

• Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners).  

• Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country  

• Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value.  

• Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.  

• Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner.  

• Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter.  

• Responds to the needs and requests of hotel partners in a timely and effective manner.  

• Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager.  

What you’ll Need to Succeed: 

• Bachelor’s degree  

• Minimum 3 years of experience in business development and/or account management  

• Strong interpersonal skills & ability to influence both external / internal stakeholders  

• Experience in internet/e-commerce preferred  

• Ability to convince  senior stakeholders with insight from data  and problem-solving skills 

• Team player with a professional “get it done” attitude and work ethic  

• Proven success in acquiring, building & maintaining long term customer relationships  

• Adapts well to change and able to work in a fast-paced environment.  

• Ability to create new, innovative ideas, and drive workstream to create impact from those ideas.   

• Strong Proficiency in English  

It’s great if you have:  

• Experience in Travel industry  

The Opportunity:

As a Specialized Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Vietnam. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.

In this role, you’ll get to:

• Identify, pitch and build new supplier relationships for Agoda focusing on the B2B and wholesale market
• Introduce and explain the strategic benefits of the new B2B solution product
• Grow bookings, revenues and gross profit of assigned hotel partners
• Using data to develop business solutions and maximize Agoda’s accommodation availability, content competitiveness and business growth for the hotel partners
• Evaluate existing partnerships and determine if any actions needed to optimize the performance. Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions.
• Formulate project ideas, determine where opportunity exists and implement new approaches.
• Work in a data-driven environment
• Research and troubleshoot rate and availability issues to help hotels maximize their booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.
• Prepare pitch presentations and materials
• Manage regular weekly/monthly supplier and internal reports

What you’ll need to succeed:

• Bachelor’s degree or equivalent in a relevant field.
• Minimum 5 years’ experience in account management, business development, or supply/e-commerce role.
• Strong interpersonal skills and ability to influence external/internal stakeholders.
• Think out-of-the-box to develop and implement solutions for unique challenges when negotiating with hotel partners
• Ability to drive insights out of data and articulate the findings
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• A team player with a professional “get it done” attitude and work ethic.
• Strong prioritization and planning skills; must be comfortable with making trade-offs.
• Curiosity to learn and willingness to try new approaches. Comfortable in a two-way feedback culture.
• Adapts well to and is energized by change

It’s Great if you Have: 

• B2B and wholesale markets experience preferred
• Experience in hotel or travel industry, especially OTA channels preferred, but not necessary

The Opportunity: 

As Area Manager, your main objectives will be to develop and execute an area-level or segment-level strategy, based on data and market knowledge, and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda’s business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams. 

 In this Role, you'll get to:  

• Lead the implementation of market strategy in Thailand. 

• Lead, inspire, coach and develop teams to grow our local business. 

• Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage. 

• Deliver on country commercial and profitability targets. 

• Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities. 

• Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners. 

• Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements. 

• Attend and participate in relevant industry events. 

What you'll Need to Succeed: 

• More than 6 years of professional experience 

• Proven strong leadership skills, team leader and team player is a must 

• Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships 

• Relevant sales, business development or general management experience 

• Deep numerical and analytical skills and attention to details 

• Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders 

• A curious mindset, energized by and adapt well to changes 

• Be creative and innovative 

• Professional “get it done” attitude and work ethic 

• Experience in e-commerce, online or tech business preferred 

• Fluency in English is required 

It's Great if you have: 

• Travel-related or OTA experience a bonus 

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

 The Opportunity:

We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North Asia Region (Japan and South Korea) as the sole on-site HR leader. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.

You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.

In this Role, you’ll get to:

• Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
• Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
• Lead and influence cross-functional initiatives that support business transformation and organizational growth.
• Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
• Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
• Lead talent identification, development, and succession planning to build a strong leadership pipeline.
• Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
• Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
• Manage, in partnership with People Centre of Expertise,  employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
• Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
• Drive learning and development initiatives to build skills and support career growth.
• Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
• Champion a culture of feedback, continuous learning, and high performance.
• Ensure strong governance, compliance, and risk management in all people practices.

This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.

 What you’ll Need to Succeed:

• Bachelor’s Degree in Human Resources or a related field is required.
• 8-10 years of progressive HR experience, with at least 3–5 years in a senior HRBP or HR leadership role, ideally in a fast-paced, multinational, or matrixed environment.
• Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
• Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
• Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
• Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
• Experience with workforce planning, organizational agility, and leading change initiatives.
• Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
• Ability to cope well with ambiguity and change.
• Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.
• Fluency in written and spoken Korean and English, with strong communication skills to effectively convey complex information. Japanese language skills are a strong plus.

It’s Great if you Have:

• Curiosity, ready to challenge current practices and perspectives.
• Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.

#Seoul #Tokyo 

About Rocket Travel by Agoda: 

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Position Summary:

You will manage operational delivery and cross-functional execution for assigned strategic partnerships, with a focus on enterprise financial-institution partnerships and other large accounts. This role is responsible for evaluating partner operational needs, prioritizing issues and initiatives based on business impact, coordinating cross-functional resolution, and leading implementation and operational readiness activities. You will serve as an internal operational lead for accounts, exercising independent judgment in identifying risks, recommending solutions, and driving high-quality execution across partner initiatives.

Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Chicago hybrid (required). We have an amazing office in the Chicago West Loop. We have a hybrid team and a flexible work environment, with 3 days in office and 2 remote days. Must be based in Chicago or willing to relocate. 
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business.

As Partnership Support Specialist at Rocket Travel by Agoda, you will:

Partner Support & Operations

• Serve as the internal operational lead for assigned partners, evaluating and prioritizing partner operational issues, determining appropriate escalation paths, and coordinating resolution through JIRA or equivalent systems.
• Triage product and  customer service escalations, identify business and partner impact, and drive cross-functional remediation with Product, Engineering, and Customer Service teams through resolution.
• Manage service expectations, escalation workflows, and issue resolution priorities for assigned accounts; provide Partner Managers with clear, timely updates and recommended next steps for partner communication.
• Develop and maintain structured operational handoffs, communication frameworks, and documentation standards that support consistent partner delivery and internal alignment.

Project Management 

• Lead operational planning and project delivery for assigned  partner initiatives, including timelines, dependencies, deliverables, and readiness requirements.
• Facilitate cross-functional project working sessions, drive alignment on responsibilities and deadlines, and ensure key decisions, risks, and actions are documented and advanced to completion.
• Monitor project progress, assess risks and implementation challenges, recommend mitigation plans, and escalate issues or resource needs as appropriate.
• Lead partner implementation planning and operational readiness reviews to ensure successful launches and enhancements.

Reporting & Analysis

• Own dashboards and recurring reporting for assigned partnerships, ensuring data integrity, meaningful performance visibility, and timely delivery of insights to stakeholders.
• Analyze partner performance trends, identify anomalies and operational risks, and communicate findings and recommendations to internal stakeholders.
• Use SQL and analytics tools to investigate data issues, validate business outcomes, identify root causes, and inform operational and strategic recommendations.

Campaign & Product Support

• Oversee operational readiness for partner marketing and promotional campaigns, including requirements review, implementation coordination, quality validation, and launch support.
• Partner with Product and Engineering on feature rollouts, assess launch readiness and operational impact, and develop clear implementation and partner-facing documentation.

Process Improvement & Documentation

• Develop, refine, and maintain playbooks, onboarding guides, SOPs, and operating materials that improve consistency, scalability, and execution quality across partnerships.
• Evaluate existing partner workflows, identify opportunities to automate or streamline operations, and lead process improvement initiatives that enhance efficiency, service quality, and partner experience.

About you:

• 3+ years of experience in partnership operations, business operations, implementation, project management, consulting, or a related function supporting complex partner or client relationships.
• Bachelor's Degree  in appropriate field of study or equivalent work experience.
• Strong problem-solving and business judgment skills, with the ability to navigate ambiguity, assess impact, and drive results.
• Strong relationship management and interpersonal skills, with the ability to influence cross-functional stakeholders and build trust across teams.
• Strong relationship management and interpersonal skills, with the ability to influence cross-functional stakeholders and build trust across teams.
• Curious, data-driven, and energized by fast-paced environments; experience using SQL and analytics tools to support decision-making is preferred.
• Highly organized and detail-oriented, with the ability to independently manage multiple priorities, deadlines, and cross-functional workstreams.
• PMP/PMI certification or formal project management training is a plus.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. 

The annual salary range for the Chicago-metro area is $77,000-104,000. 

Location: Bangkok

Market: Thailand

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Thai

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Bangkok #Thailand

Location: Bangkok

Market: Thailand

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Thai

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Bangkok #Thailand

Location: Seoul

Market: South Korea

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Korean

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Seoul #Busan #South Korea

Location: Seoul

Market: South Korea

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Korean

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Seoul #Busan #South Korea

Associate director - Flights Marketing 

Get to Know our Team:   

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. 

In this role, you’ll get to:  

• Co-own the flights PnL with Product counterparts  

• Define the overall Marketing Strategy for Flights Vertical  

• Execute the strategy: spearhead the development, execution, and optimization for growing Agoda’s Flights business on different channels (e.g., CRM, Paid Peformance marketing, pricing) 

• Guide, coach and manage a team who   

• Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights 

• Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth 

• Partner closely with various business functions, especially Marketing Accommodation, Flights product and flights supply, to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and tools such as SQL or Tableau to drive meaningful initiatives  

• Monitor and report on the effectiveness of business initiatives, providing insights and recommendations for continuous improvement. 

• Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management 

• Lead, mentor, and develop a team of analysts and managers; participate in hiring and onboarding new team members. 

What you’ll need to succeed:  

• Extensive Experience: 10+ years in Data Analyst position or otherwise in projects involving big data — preferably in the tech, e-commerce, or digital marketing industry.  Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects  

• Bachelor's degree in computer science/Statistics/Math or Engineering or Economics and Finance 

• Data-Driven Approach:  Strong analytical skills with the ability to analyze data, translate data into actionable insights, and generate impactful recommendations. You really need to love data for this role! 

• Advanced proficiency in SQL 

• Strong Communication Skills:  Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations. 

• Stakeholder management: Ability to effectively communicate, influence and persuade with different levels of stakeholders (especially Senior Management) with proven strong commercial acumen 

• People management experience: including hiring, coaching, and developing team members 

• Entrepreneurial mindset: A proactive, entrepreneurial mindset with a strong sense of ownership and a get-thing-done attitude. 

It’s great if you have:  

• Experience in digital or social media marketing 

• Experience in the online travel or e-commerce industry  

• Experience in flights industry  

• Experience in hypothesis testing frameworks, statistical analysis, and using Python/R for data manipulation and analysis. 

#London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas

#PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing

#Travel #Tech

Get to know our team:

Growth Team

Growth is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.

The Opportunity:

As an Account Executive your key objective is growing the coverage and quality of Agoda’s supply network. Along with your team, you take care of a portfolio of high growth supply partners and assist in partnership related functions at scale.

Responsibilities:

• Contact high growth supply partners to highlight revenue growth opportunities and maximize value
• Encourage program participation through focused project sprints
• Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars
• Use data and dashboards to prioritize tasks 
• Train and inform partners on our technologies, tools and models
• Prioritize daily tasks, monitor results and track progress in internal systems
• Respond to partners requests in a timely and effective manner 

Must-Have Skills & Qualifications

• Excellent communication and negotiation skills in Japanese (native level) and English (business level).
• Experience in sales, business development, or account management
• Proven ability to build and maintain relationships with stakeholders at all levels.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Highly organized, proactive, and able to manage multiple priorities.
• Experience working in a fast-paced, multicultural environment.
• Strong communication and interpersonal skills

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

The Opportunity

We are seeking a Principal Engineer to drive innovation across our AI-powered data experience and platform infrastructure.

This role combines leading the development of AI-powered data querying — enabling users to ask business questions in natural language and receive actionable insights — while shaping the evolution of our data quality tools, and analytical engines such as StarRocks.

As a senior technical leader, you will operate across AI, data infrastructure, and reliability domains, driving high-impact initiatives and serving as a key technical authority across the organization.

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the development of AI-powered data querying solutions, enabling users to ask business questions in natural language and receive actionable insights.
• Architect and develop scalable data quality tools and frameworks to ensure reliable and trustworthy data.
• Act as a hands-on technical leader, tackling complex challenges across AI query engines, data quality systems, and analytical engines.
• Collaborate with TPMs and stakeholders to define and drive the technical vision and roadmap for AI-driven querying, query engines, and data quality tools.
• Mentor engineers and raise standards across data quality & governance tools, query engines, and the broader data platform.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, data engineering, or related fields
• Strong hands-on experience with:
• SQL and large-scale data systems
• Modern analytical databases / data warehouses (e.g., StarRocks, Snowflake, BigQuery, ClickHouse)
• Backend development (e.g., Python, Java, Scala or similar)
• Experience building or working with:
• AI/LLM-based applications (e.g., text-to-SQL, conversational interfaces, cursor, copilots)
• Data platforms or analytical infrastructure at scale
• Strong understanding of data modeling, query execution, and performance optimization
• Proven ability to lead cross-team, high-impact technical initiatives
• Ability to navigate between deep hands-on work and strategic technical leadership
• Excellent communication skills with both technical and non-technical stakeholders

It's Great if you have:

• Experience with text-to-SQL systems or AI-driven data interfaces
• Experience implementing or scaling analytical engines such as StarRocks
• Background in data observability, quality, or governance frameworks
• Experience with tools like dbt, Airflow, Spark, or similar

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

Get to Know our Team:  

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team.

The Opportunity:      

Agoda is hiring experienced Software Developers to work on high-scale, mission-critical systems focused on the design and development of APIs that support millions of user search requests each day. This role is ideal for engineers who enjoy solving complex technical challenges, building reliable distributed systems, and influencing architecture at scale.

In this Role, you'll get to

• Lead the development of product features, experiments, technical initiatives, and complex systems.
• Act as a technical leader by shaping architecture decisions, mentoring engineers, and guiding technology choices.
• Continuously improve system architecture and drive better software design and engineering practices.
• Play a key role in strengthening agile and scrum ways of working.
• Collaborate closely with backend, client-side, and infrastructure teams to deliver the best technical solutions.
• Proactively identify opportunities to enhance products, code quality, and development processes.
• Write high-quality, maintainable code while supporting others in doing the same.
• Influence and drive important technical decisions across the organization.

What You’ll Need to Succeed 

• 10+ years of experience building performance-critical applications in production environments using Scala, Java, Kotlin, Python, Go, or C#
• Proven experience leading projects, technical initiatives, and/or engineering teams, with full ownership of the systems involved
• Hands-on experience with data platforms such as SQL, Cassandra, or Hadoop, and a solid understanding of selecting the right data solution for different application needs
• Strong knowledge of algorithms and data structures
• Demonstrated excellence in software development and coding
• A proven ability to improve team productivity and effectiveness through KPI-driven engineering practices
• Strong software architecture skills, with experience driving architectural decisions within a team
• A passion for software craftsmanship, continuous learning, and engineering excellence
• Excellent written and verbal English communication skills

It’s Great If You Have 

• Experience with Scrum/Agile development methodologies
• Experience building large-scale distributed products
• Core engineering infrastructure tools like Git for source control, TeamCity for Continuous Integration and Puppet for deployment
• Hands-on experience working with technology like queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), Spark, Hadoop, NoSQL (Cassandra, MongoDB), Play framework, Akka library  

 #india #newdelhi #Bangalore #Pune #Hyderabad #Chennai #Kolkata #Lucknow #IT #ENG #4 #Mumbai #Delhi #Noida

Get to Know our Team: 

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team.

The Opportunity:    

Agoda is seeking experienced Software Engineers to design and build mission-critical APIs and backend systems that handle millions of user search requests every day. This is an exciting opportunity to work on large-scale distributed systems, shape technical direction, and help build reliable software that supports Agoda’s global platform.

In this Role, you'll get to      

• Lead the development of product features, experiments, technical initiatives, and complex systems.
• Act as a technical leader by shaping architecture decisions, mentoring engineers, and guiding technology choices.
• Continuously improve system architecture and drive better software design and engineering practices.
• Play a key role in strengthening agile and scrum ways of working.
• Collaborate closely with backend, client-side, and infrastructure teams to deliver the best technical solutions.
• Proactively identify opportunities to enhance products, code quality, and development processes.
• Write high-quality, maintainable code while supporting others in doing the same.
• Influence and drive important technical decisions across the organization.

What You’ll Need to Succeed

• 7+ years of experience building and maintaining performance-critical applications in production environments using Scala, Java, or C#.
• Proven experience leading projects, technical initiatives, and/or teams, with end-to-end ownership of systems.
• Familiarity with data platforms such as SQL, Cassandra, or Hadoop, with a solid understanding of how different use cases require different data solutions.
• Strong foundation in algorithms and data structures.
• Excellent coding and problem-solving skills.
• Genuine passion for software engineering, with a continuous desire to learn and improve.
• Strong verbal and written communication skills in English.

It’s Great If You Have  

• Experience working in Scrum or Agile environments.
• Experience building large-scale distributed systems or products.
• Familiarity with core engineering tools such as Git, TeamCity, and Puppet.
• Hands-on experience with technologies such as Kafka, RabbitMQ, ActiveMQ, MSMQ, Spark, Hadoop, Cassandra, MongoDB, Play Framework, or Akka.

 #india #newdelhi #Bangalore #Bengaluru #Pune #Hyderabad #Chennai #Kolkata #Lucknow #IT #ENG #4 #Mumbai #Delhi #Noida

Get to Know our Team: 

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team.

The Opportunity:    

Agoda is looking for developers to work on mission critical systems that deal with the designing and development of APIs that serve millions of user search requests a day.

In this Role, you'll get to      

• Lead development of features, experiments, technical projects and complex systems 
• Be a technical architect, mentor, and driver towards the right technology 
• Continue to evolve our architecture and build better software
• Be a major contributor to our agile and scrum practices 
• Get involved with software engineering and collaborate with server, other client, and infrastructure technical team members to build the best solution
• Constantly look for ways to improve our products, code-base and development practices 
• Write great code and help others write great code
• Drive Technical decisions in the organization.

What You’ll Need to Succeed

• At least 7+ years’ experience under your belt developing performance-critical applications that run in a production environment using Scala, Java or C#.
• Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved
• Data platforms like SQL, Cassandra or Hadoop. You understand that different applications have different data requirements
• Good understanding of algorithms and data structures
• Strong coding ability
• You are passionate about the craft of software development and constantly work to improve your knowledge and skills
• Excellent verbal and written English communication skills

It’s Great If You Have  

• Experience with Scrum/Agile development methodologies
• Experience building large-scale distributed products
• Core engineering infrastructure tools like Git for source control, TeamCity for Continuous Integration and Puppet for deployment
• Hands-on experience working with technology like queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), Spark, Hadoop, NoSQL (Cassandra, MongoDB), Play framework, Akka library  

 #india #newdelhi #Bangalore #Bengaluru #Pune #Hyderabad #Chennai #Kolkata #Lucknow #IT #ENG #4 #Mumbai #Delhi #Noida

Associate director - Flights Marketing 

Get to Know our Team:   

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. 

In this role, you’ll get to:  

• Co-own the flights PnL with Product counterparts  

• Define the overall Marketing Strategy for Flights Vertical  

• Execute the strategy: spearhead the development, execution, and optimization for growing Agoda’s Flights business on different channels (e.g., CRM, Paid Peformance marketing, pricing) 

• Guide, coach and manage a team who   

• Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights 

• Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth 

• Partner closely with various business functions, especially Marketing Accommodation, Flights product and flights supply, to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and tools such as SQL or Tableau to drive meaningful initiatives  

• Monitor and report on the effectiveness of business initiatives, providing insights and recommendations for continuous improvement. 

• Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management 

• Lead, mentor, and develop a team of analysts and managers; participate in hiring and onboarding new team members. 

What you’ll need to succeed:  

• Extensive Experience: 10+ years in Data Analyst position or otherwise in projects involving big data — preferably in the tech, e-commerce, or digital marketing industry.  Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects  

• Bachelor's degree in computer science/Statistics/Math or Engineering or Economics and Finance 

• Data-Driven Approach:  Strong analytical skills with the ability to analyze data, translate data into actionable insights, and generate impactful recommendations. You really need to love data for this role! 

• Advanced proficiency in SQL 

• Strong Communication Skills:  Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations. 

• Stakeholder management: Ability to effectively communicate, influence and persuade with different levels of stakeholders (especially Senior Management) with proven strong commercial acumen 

• People management experience: including hiring, coaching, and developing team members 

• Entrepreneurial mindset: A proactive, entrepreneurial mindset with a strong sense of ownership and a get-thing-done attitude. 

It’s great if you have:  

• Experience in digital or social media marketing 

• Experience in the online travel or e-commerce industry  

• Experience in flights industry  

• Experience in hypothesis testing frameworks, statistical analysis, and using Python/R for data manipulation and analysis. 

#London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas

#PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing

#Travel #Tech

About the Role

We are seeking a detail-oriented and proactive Analyst to join our People Services Excellence team. This role supports backend operations including invoice processing, vendor coordination, and budget reporting across People-related services such as Workplace Operations, Global Mobility, and Business Travel.

We value accuracy over speed, independent problem-solving, and full ownership of tasks from start to finish. You will work closely with People, Finance, Admin, and Real Estate teams to ensure timely payment processing and contribute to team efficiency and scalability.

Looking for candidates local to Thailand only 

Key Responsibilities

• Manage end-to-end invoice processing, ensuring accuracy, timely submission, and alignment with internal policies (Workplace Services, Visa, Work Permit, Business Travel, and Engagement activities)
• Coordinate with AP and cross-functional teams (Finance, Procurement, Admin) to ensure smooth invoice-to-payment processing; escalate issues when needed
• Maintain vendor communication and documentation, including invoice status tracking, PO monitoring, payment exceptions handling, and basic vendor inquiries
• Assist in tracking financial data for cost allocation purposes into monthly reports (under the guidance of the Manager)
• Coordinate with cross-functional teams (Finance, Procurement, Admin) mainly to ensure smooth invoice-to-payment processing; escalate issues when needed
• Collaborate with local office teams and global stakeholders to ensure smooth delivery and service fulfillment.
• Maintain operational trackers, invoice logs, basic reporting dashboards, and document filing repositories to support audit readiness and transparency
• Assist in budget tracking and generating monthly spend reports for internal review.
• Support ad hoc reporting requests by gathering invoice or spend-related data as assigned by the Manager.
• Participate in small-scale process improvement initiatives relevant to invoice management or administrative workflows.

Qualifications

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or related field
• 2–4 years of experience in procurement operations, invoice processing, finance support, or business operations.
• Familiarity with invoice lifecycle, purchase request (PR) / purchase order (PO) processes, and expense reporting
• Experience handling invoices or payments across multiple entities, currencies or countries is a strong plus
• Good command of both written and spoken English
• Understanding of Thai VAT or withholding tax documentation (for Visa/Work Permit-related invoices) is advantageous

Technical Skills:

• Strong proficiency in Microsoft Excel or Google Sheets (e.g., VLOOKUP, pivot tables, charts)
• Experience with ERP systems such as Oracle, SAP, or Workday
• Comfortable using shared cloud platforms (Google Drive, SharePoint) for document organization
• Strong attention to data accuracy and version control

Core Competencies:

• Attention to details and accuracy
• Ownership and follow-through
• Effective communication and collaboration across departments (Finance, Procurement, Admin)
• High sense of responsibility, integrity, and professionalism
• Proactive, curious, and eager to learn and contribute to team success
• Ability to manage multiple tasks and deadlines effectively

Why Join Us?

• Be part of a growing and evolving team that drives operational excellence in People Services.
• Contribute to meaningful, cross-functional projects that impact workplace experience and operational efficiency.
• Gain hands-on exposure to finance, procurement, and global operations within a leading tech company.
• Build a strong career foundation blending financial operations, vendor management, and reporting skills, with opportunities for further growth.

Overview:

The focus of this role is on our white-label offering, partnering with our B2B partners to ensure they have the data and services to leverage the Agoda’s technological products on their platform and provide a better experience for our shared customers. 

Agoda’s Senior Product Managers are responsible for defining the overall strategy and goals for Agoda’s various products, including the website, mobile applications and mobile website, email marketing, as well as advanced internal products and tools such as algorithmic PPC bidding systems and pricing software. SPMs drive the relentless innovation required to stay ahead in an extremely dynamic and competitive industry. SPMs create and maintain a product roadmap and will be responsible for communication with all stakeholders (business heads, marketing, developers, and senior management) to ensure that Agoda’s products continue to perform at the highest possible level and serve the needs of our many customer groups.

A Senior Product Manager will see the big picture and the small detail at the same time. He or she will understand the broad needs of the business, scan the competitive landscape in which their product operates, spot trends and technical developments and update the product roadmap as needed.  At the same time, he or she will understand every detail of the product from design to functionality to usability. They will need to understand various eCommerce metrics and concepts very well – conversion, repeat rates, ROI, site performance metrics, bounce rates, return on investment, etc.

In summary, an Agoda Senior Product Manager can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making, and consumer psychology – all at a scale that very few eCommerce companies in the world today can offer. 

 Responsibilities:

• Working on white-label products from ideation until launch
• Working closely with white-label partners to leverage Agoda’s technological product on their platform
• Monitoring and analyzing market conditions, conducting competitor and technological landscape analysis, and prioritizing market segment opportunities
• Setting the strategic direction of how to best align the short-term and the long-term strategy based on customer needs and business goals
• Converting strategic goals into operational tasks
• Managing an agile team for launch to create and maintain a consistent, branded look and feel across all products
• Defining KPIs for all projects and evaluating the success of a project
• Defining navigational flow and user experience on the site, apps, etc.
• Evaluating risks and tradeoffs associated with each course of action
• Working closely with users to ensure all projects meet business needs

 Qualifications:

• Bachelor’s degree in a technical field (i.e., Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• 3+ years of experience in product management
• Strong communication and presentation skills (English and Japanese)

• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working in a fast-paced and high-growth environment
• Experience in B2B2C, B2B or B2C products
• Experience and passion for web design, functionality, and testing
• Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation
• Ability to motivate and inspire development teams to achieve beyond what they imagined possible
• Ability to work well with and influence stakeholders at all levels
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Experience with the latest internet trends and technologies
• MBA or advanced Math, Computer Science, or Statistics degree preferred

In addition, the ideal candidate will demonstrate the following competencies and skill sets:

• Relentless curiosity and an urge to innovate, measure and improve
• Openness to change and new information
• Proven skills in recruitment and staff leadership
• Hands-on mentality
• Recognizes own strengths and weaknesses
• Process-oriented and strong problem-solving skills
• Capacity to identify and keep up to date on relevant global trends
• Collaborative and consensual approach.
• Commitment to ‘speed wins’ philosophy
• Highly ethical

Agoda is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status and other legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.

#Tokyo #Osaka #Yokohoma #Kyoto #Sapporo #seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #lisbon #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul #LI-Hybrid

Get to know our team: 

In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot.

Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda’s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression.

The opportunity:

This role is BANGKOK-BASED, RELOCATION PROVIDED. Principal Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Product Leader, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions.

You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. You can modify *every* system we have in our company to suit their needs.

By applying to this role, you'll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We’re looking for Product Leaders for every part of our business. Our entire Product team sits in Bangkok. 

In this role, you'll get to: 

• Analyze the online travel ecosystem, markets, competitive landscape and user requirements.
• Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
• Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions.

 What you'll need to succeed:

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Strong data skills 
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders
• Experience developing and launching products
• Experience leading global product vision, go-to-market strategy and design discussions.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change
• Hands-on mentality

It's great if you have:

• MBA or Master’s degree in Math, Economics, Computer Science or Statistics
• Data tools - SQL, Python, R, or equivalent

#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong 

Are you looking for a unique opportunity to work at the cutting edge of travel? Would you want to work in a rapidly growing company with some of the sharpest minds in the industry?  How about living in one of the world’s most beautiful countries, one top-rated by expats? Then Agoda is the place for you!

Agoda is an online hotel and accommodation booking website part of the Booking Holdings Group (alongside Kayak, booking.com, rentalcars.com, and others), which is by far the largest and fastest growing travel portfolio in the world. The best part is that each brand operates independently, meaning we have the resources of a big enterprise, but the mentality of an entrepreneurial startup.

The Director of Product, is a senior role overseeing a team of product owners that look after a major strategic customer facing initiative. This role is a hands on role deep in the details while developing an overall strategy focused on innovation and inspiring a highly skilled team.

This position is based in Bangkok and open to candidates worldwide. We will assist you with visa and relocation package, ensuring a smooth transition to working and living in Bangkok.

What’s the work like? Agoda’s product team is the company’s engine for innovation. You can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making and consumer psychology – all at a scale that very few ecommerce companies in the world today can offer.

Responsibilities:

• Lead company-wide product innovation by overseeing the roadmaps and overall vision of the team. Relentlessly prioritize innovations to achieve growth goals
• Communicate your vision extensively with stakeholders across the organization, particularly in the marketing department
• Manage a team of product owners in supporting them to execute on their roadmaps.
• Act quickly on trends and opportunities by staying up to date on an extremely dynamic and competitive industry

Qualifications and experience:

• Extremely comfortable with data and analysis. Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working with designers solving complex user experience issues, preferably in an international ecommerce setting
• A hands on approach driven by a passion for rapidly designing and building projects, then A/B testing their success
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Ability to motivate and inspire a team to achieve beyond what they imagined possible

Preferred Qualifications:

• MBA, advanced math or engineering degree
• Able to design large data structures and write intermediate SQL queries

By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. (link to https://careersatagoda.com/privacy-statement/)

#sanfrancisco #sanjose #newyork #seattle #boston #sydney #brussels #toronto #paris #berlin #dublin #munich  #telaviv #amsterdam #london #PRDM #5 #LI-MK1

Get to Know Our Team

The Data department , based in Bangkok , oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.

The Opportunity

Please note -The role will be based in Bangkok. 

We are looking for ambitious and agile data scientists that would like to seize the opportunity to work on some of the most challenging productive machine learning and big data platforms worldwide, processing some 600B events every day and making some 5B predictions.

As part of the Data Science and Machine Learning (AI/ML) team you will be exposed to real-world challenges such as: dynamic pricing, predicting customer intents in real time, ranking search results to maximize lifetime value, classifying and deep learning content and personalization signals from unstructured data such as images and text, making personalized recommendations, innovating algorithm-supported promotions and products for supply partners, discovering insights from big data, and innovating the user experience. To tackle these challenges, you will have the opportunity to work on one of the world's largest ML infrastructure employing dozens of GPUs working in parallel, 30K+ CPU cores and 150TB of memory.

 In This Role, You’ll Get to

• Design, code, experiment and implement models and algorithms to maximize customer experience, supply side value, business outcomes, and infrastructure readiness.
• Mine a big data of hundreds of millions of customers and more than 600M daily user generated events, supplier and pricing data, and discover actionable insights to drive improvements and innovation.
• Work with developers and a variety of business owners to deliver daily results with the best quality.
• Research discover and harness new ideas that can make a difference

What You’ll Need to Succeed

• 4+ years hands-on data science experience.
• Excellent understanding of AI/ML/DL and Statistics, as well as coding proficiency using related open source libraries and frameworks.
• Significant proficiency in SQL and languages like Python, PySpark and/or Scala.
• Can lead, work independently as well as play a key role in a team.
• Good communication and interpersonal skills for working in a multicultural work environment.

It’s Great if You Have

• PhD or MSc in Computer Science / Operations Research / Statistics or other quantitative fields
• Experience in NLP, image processing and/or recommendation systems
• Hands on experience in data engineering, working with big data framework like Spark/Hadoop
• Experience in data science for e-commerce and/or OTA

We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available for eligible candidates.

#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #mumbai #bengalulu #hyderabad #pune # #IT #4 #LI-RS1 #LI-Hybrid 

Get to Know our Team 

Agoda’s Customer Support Team understands that travel can be an ever-changing environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. 

Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance.    

Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.  

The Opportunity: 

Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? 

We are looking for a talented, energetic, result-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Foshan, you will support both determined business objectives (KPIs) as well as act as a motivator and decision maker to ensure that the group is working efficiently and in unity.  

In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager  will provide direction, instructions and guidance to the  contact center agents to achieve their targets by understanding their team members’ strengths, weaknesses and motivations. 

The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. 

You will also be expected to contribute ideas for continuous organizational and employee skill development including at the global level impacting our international contact center network. 

In this role, you'll get to:  

• Lead a team of at least 15 contact center agents in an inbound contact center set up.  

• Continuously monitor the traffic & highlight discrepancies and support and take required action as needed to ensure that service levels are met  

• Provide constructive feedback - coach, mentor, motivate and evaluate the performance of the team on a regular basis.  

• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success.  

• Ensure the proper and effective implementation of new and existing customer service structures & procedures  

• Understand & analyze multi channel traffic reports, proactively make suggestions for improvement  

• Monitor team attendance, document infractions and implement corrective action  

• Assist with planning/organizing the proper coverage & align staffing  

• Supervise the quality assurance process and related training of staff members to ensure quality customer service.  

• Participate in recruitment activities (screening, interviewing)  

• Act as a backup of Operations Manager, if needed  

What You'll Need to Succeed: 

• At least 2 years of people management experience in a contact center environment. 
• Excellent English & Chinese (Mandarin) communication skills (verbal & written).  
• Willingness to work on 24/7 rotating shifts as per business requirements including on public holidays, and weekends as applicable.
• Proven track record in evaluating, analyzing, implementing, leading, and monitoring processes to enhance contact center efficiency and staff performance. 
• Strong interpersonal skills and abilities in building partnerships with other departments and interacting with diverse individuals. 
• Ability to handle multiple projects and effectively manage timelines. 
• Experience in hiring, training, coaching and people management practices 
• Proficiency in Microsoft products including Word, Excel and PowerPoint 
• Experience in managing stakeholder is a plus
• Experience in managing remote teams is an advantage 

 What we offer:  

• A highly diverse, multicultural work environment.  

• Flexible Hybrid Work Model (with a one-time WFH allowance).   

• A compensation package, including benefits and performance-linked bonus, that is competitive for the role and aligned with country and industry standards. 

• Agoda staff discount on bookings 

• Career development opportunities 

• Supplemental medical & life insurance 

• Employee well-being programs 

Get To Know Our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:

We are looking for an Associate Talent Acquisition Partner who will help us strategically yet grow our world-class team in India and other countries across the globe. You should be passionate about recruiting first-rate talents that will add value to the business. Partnering with senior management, you will be critical to creating a seamless recruiting process to help Agoda scale our business globally.

What You’ll Do:

• Partner with hiring managers to understand their business objectives and hiring needs. Develop the recruitment strategy and ways to build a talent pipeline accordingly.
• Own the full-cycle recruitment process ensuring a seamless, uniform, and positive candidate experience.
• Build your network with high-potential talents to ensure that the business has access to the best talent in the market, working comfortably on a global level.
• Engage in creative talent mapping efforts for the purposes of building our candidate pipeline as well as to provide market intelligence to the business.

Required Qualifications:

• Passion for recruitment and delivering great candidate experience
• 3+ years of end-to-end recruiting experience in a fast-growing product or tech company
• Hands on exp managing high volume hiring targets in stipulated timeframe
• Excellent communication and listening skills
• Ability to influence and partner with senior leadership across the company using a data driven approach
• Experience closing candidates at all levels from early career to mid-senior roles and negotiating complex compensation packages
• Data oriented approach to problem solving and ability to work with different tools such as LinkedIn Recruiter, Job Boards, Greenhouse, MS Office Suite
• Excellent presentation and project management skills, with proven ability to take initiative and build strong, productive relationships
• Ability to be proactive, identify areas of improvement, and drive process improvement initiatives 

Get to Know our Team: 

In every department, Agoda provides an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter than almost anyone in the online travel agency market. Our people are some of the most passionate people in the travel industry, and it is this passion that has allowed us to grow so quickly and create a best-in-class service for our hotel partners. 

Come join our global team at Agoda, where you will have the opportunity to contribute to the success of the company and make a difference!

The Opportunity:

As Area Manager, your main objectives will be to develop and execute an area-level or segment-level strategy, based on data and market knowledge, and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda’s business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams.

 In this Role, you'll get to: 

• Lead the implementation of market strategy in India.

• Lead, inspire, coach and develop teams to grow our local business.

• Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage.

• Deliver on country commercial and profitability targets.

• Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities.

• Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners.

• Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements.

• Attend and participate in relevant industry events.

What you'll Need to Succeed:

• More than 6 years of professional experience

• Proven strong leadership skills, team leader and team player is a must

• Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships

• Relevant sales, business development or general management experience

• Deep numerical and analytical skills and attention to details

• Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders

• A curious mindset, energized by and adapt well to changes

• Be creative and innovative

• Professional “get it done” attitude and work ethic

• Experience in e-commerce, online or tech business preferred

• Fluency in English is required

It's Great if you have:

• MBA or master's degree

• Travel-related or OTA experience a bonus

#gurgaon #newdelhi #india #sale #supl #4 #PS #BD #LI-MT1

Get to Know our Team:  

In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.  

The Opportunity: 

This is an exciting opportunity to lead, develop and grow a role within the Commercial and Corporate Team. Seeking a senior, seasoned, able, confident, curious and self-motivated lawyer (to be based in Bangkok) to join the Agoda Commercial and Corporate Legal team who will work closely with other stakeholders in the Booking Holdings group and particularly with colleagues across the Group brands.  

This is an important role, reporting to the VP of Commercial and Corporate, leading and owning the relations with the Supply team that manages 100% of Agoda’s property relationships. There is a high focus on supply contracts, B2B relationships, all matters relating to hotel/property relationships, general commercial matters and Supply Team operational improvements. You will have an opportunity to be the sole POC for what is one of Agoda’s most dynamic and important teams – right at the heartbeat of the Agoda model.

*This role is based in Bangkok, with relocation and work visa provided for those who aren't yet based in-market

**No full-remote options

In this Role, you'll get to:  

• Be the key decision maker for certain legal decisions in conjunction with business stakeholders and escalates other key decisions. You will ensure collaborative engagement with teams across the Agoda Legal Team and manage escalations to senior management (including GC and CEO).  

• Draft and negotiate international, commercial agreements with a focus on strategic partnerships, B2B, supply distribution, new initiatives, marketing, and public relations. 

• Own and lead the legal support with a critical business partner that covers 100% of all supply relationships for Agoda. With a small team you will help develop junior team members coaching and mentoring.  

• Actively engage with Agoda senior management at a C-suite level.  

• Provide well-reasoned, practical legal advice on a wide-range of legal and business matters and processes. You will be the “go to person” for the Supply team and will dovetail your priorities with their priorities and strategy.  

• Be fully autonomous for management of the legal Supply team together with the creation and delivery of departmental and team objectives.  

• For Supply stakeholders – lead the provision of advice, strategic direction and commercial solutions relating to litigation and disputes. Managing these with smart, innovative and P&L focused solutions. Draft key agreements with hotel partners, manage disputes and drive continual improvement and innovation.  

• As a true business partner, to maintain regular communication with key business teams, including senior level management, global legal team, finance and tax, and external counsel. 

• Drive and implement contract standards and controls, including that which happens at the holding company and/or sister-brand level. 

• Be the lead contact to drive new policies, procedures, training, and templates with the goal of fostering efficiency and compliance – with a lens on efficiency and innovation.  

• Influence senior stakeholders on innovative implementation of key legislation across broad legal areas specific to Supply.  

• Support the VP of Commercial and Corporate in ideation and implementation of pan team strategies, initiatives and innovation. You will work across the Agoda legal team driving collaboration, efficiencies and a deep level of cross team engagement.  

What you'll Need to Succeed: 

• 12+ years post qualified experience with a high level of impact. 

• Demonstrable ability to work autonomously with proven management and leadership experience of small-medium sized teams. High level of commercial awareness and business acumen. 

• Autonomous ability to manage and lead a multitude of complex and strategic legal matters and demonstrates a broad vision for the function. Ability to create, drive and own a strategy for the Supply legal team ensuring that vision and strategy is aligned with the annual business goals.  

• 1st class communication (verbal and written) and organization skills with high level of English proficiency. Exceptional legal drafting skills.  

• Experience in negotiating and influencing high complexity and risk matters externally (including government authorities). 

• Have the ability to provide commercial, innovative legal solutions to a fast paced and challenging business partner. A passion to drive efficiencies and process improvement – including the use of Gen AI.  

• Qualified lawyer/attorney with current entitlement to practice. Strong academic credentials, top-tier law firm experience plus prior in-house and significant contracting and commercial experience. 

• History of providing simple, concise & pragmatic advice for legal matters with high complexity and risk or strategic importance, always ensuring communications cut through complexities, are simple, avoid jargon and appropriate for the target audience. Making the complex simple with a wide range of stakeholders.  

• Deep experience in dealing with general commercial contracting matters, B2B relationships, procurement and disputes – ideally within the travel or B2B space. This role will be the sole contact for all supply related matters (including disputes) for the Agoda One Supply division. 

• Proactively anticipating issues that are yet to come for the business supported areas with holistic awareness across the organization. Create innovative solutions that take account of risk appetite and business goals. 

• Interact with colleagues, both legal and commercial, from the Supply/Key Accounts teams as well as Product Team to drive collaboration, consistency and alignment of operational practices. 

• Ability to work independently from intake through execution and work closely with business partners on solutions and innovative process improvements. 

• Aligned with the Agoda values and in particular Legal Teams “Values in Action”.  

• A demonstrated can-do, roll up your sleeves, collaborative approach, coupled with a strong work ethic and sound judgment. 

• Experience with travel industry/technology. 

• Ability to forge trusted relationships with colleagues around the world. 

#LI-DN2 #Bangkok #Kualalumpur #Amsterdam #London #Paris #NewDelhi #Jakarta #Singapore #Hongkong #berlin #Sydney #Melbourne #Milan #Rome #Madrid #Barcelona #New York #Vancouver #California

Get to Know Our Team  

Agoda Homes—a core business line within Agoda—supports a wide range of non-hotel accommodation types including serviced apartments, homes, private villas, farm stays, chalets, boats, and more. While these accommodations have always been available on Agoda.com, today’s evolving landscape demands a sharpened focus on expanding supply and elevating quality. Our team builds long-term, cross-cultural partnerships that create exceptional value for Agoda, our partners, and our customers.  

The Opportunity  

This role is responsible for expanding the supply of non-hotel accommodations in Japan, strengthening partner relationships, and improving the quality of Homes supply. The ideal Area Manager, Homes Supply has experience in the homes, hotel, or travel industry—especially online travel —and will manage accommodation partners to unlock opportunities for mutual business growth.  

The role includes sourcing and acquiring new supply, maintaining and optimizing existing relationships, and combining on-the-ground insights with data analysis to uncover strategic opportunities. You will communicate key findings to internal and external stakeholders and contribute to projects such as developing a host community network to accelerate supply growth. Key responsibilities of the role include managing relationships with our key supply partners in the Japanese markets, including ensuring we obtain the best prices and availability for our customers.  

This position is based in our Tokyo office. You will work closely with colleagues across regional and central teams, including teams in Thailand, South Korea, Taiwan, and more.  

In this role, you will be responsible for:  

• Lead, coach, and develop a small team of account managers, providing direction, feedback, and support to ensure high performance and alignment with team goals 

• Leverage analytical and problem-solving skills to drive the supply health of the assigned portfolio   

• Grow the business through targeted sourcing of new accommodation partners  

• Optimize existing supply by offering products to match market demands, improving business performance for accommodation partners, as well as ensuring we receive competitive rates and availability for our customers  

• Build trusted relationships with decision makers; use a consultative approach to increase engagement with Agoda’s programs  

• Report weekly/monthly KPIs and key metrics internally to showcase successes and highlight potential opportunities    

• Support Agoda Homes’ regional and global leadership in executing scalable initiatives/projects to drive Homes business growth   

• Assist in developing a community of hosts, host events, and attend relevant events in the market   

• Prepare materials to aid in growing our business during partner meetings   

• Consolidate feedback from hosts to understand product gaps and feature requests 

Please note that responsibilities may evolve based on business needs.  

What You’ll Need to Succeed:  

• Bachelor’s degree or equivalent in a relevant field 

• Fluency in both Japanese (for partner engagement) and English (for internal communication) 

• Minimum 8 years of experience in e-commerce, technology, or internet industries in B2B sales or similar partner-facing roles 

• Minimum 4 years of people management experience or project leadership experience 

• Proven track record as a self-starter who can think out of the box and autonomously execute projects in a fast-paced environment 

• Results-oriented strategic thinker who is assertive, creative, and open to innovation 

• Fast learner who adapts well to and is energized by change 

• Strong business development skills, with the ability to build and grow relationships with key partners and acquire new hosts onto our platform 

• Ability to effectively execute the team’s vision while communicating it clearly and gaining buy-in from key stakeholders 

• Strong interpersonal skills and the ability to influence both internal and external stakeholders; a collaborative mindset with strong execution and a “get-it-done” attitude 

• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and similar tools 

Get to know our team:

Growth and Accelerator Team 

Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business. 

The Opportunity: 

As a Account Specialist your key objective is growing the coverage and quality of Agoda’s supply network. You take care of a large portfolio of emerging supply partners and assist in partnership related functions at scale. 

In this role, you'll get to:  

• Contact high growth supply partners to highlight revenue growth opportunities and maximize value 
• Encourage program participation through focused project sprints 
• Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars 
• Use data and dashboards to prioritize tasks  
• Train and inform partners on our technologies, tools and models 
• Prioritize daily tasks, monitor results and track progress in internal systems 
• Respond to partners requests in a timely and effective manner  

What you'll need to succeed: 

• Minimum 2 years’ experience working in business development or execution role 
• Demonstrates basic computer skills    
• Analytical skills desired 
• Analytical and proven track record in using data to drive achievements and make decisions
• Intellectual curiosity 
• Autonomous and result driven (history of achieving ambitious targets) 
• Ability to work under pressure in a competitive industry/rapidly changing environment 
• Strong communication and interpersonal skills, is able to have minimum of 10 meaningful conversations with partners per day 
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business 
• Able to support India market and following the business hours & public holidays in India
• Fluency in English language 

#india #delhi #BD #MRKT #PR #SALE #2 #3 #4 #LI-KR1

Get to Know our Team 

Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build and operate world-class products efficiently and reliably. Our TPMs play a key role in bridging business, data, and technology—translating complex needs into scalable solutions that empower teams across the company. 

The Observability domain ensures Agoda’s systems are visible, traceable, and resilient—helping us maximize uptime and minimize recovery time from incidents so customers always enjoy the best experience possible. This includes building and evolving our platforms for telemetry, distributed tracing, anomaly detection, alerting, and incident management. The work is both highly technical and highly impactful, sitting at the core of Agoda’s Production Excellence. 

The Opportunity 

As a Technical Product Manager for Observability, you will lead the vision, roadmap, and delivery of Agoda’s observability platforms. You’ll collaborate with engineers, SREs, and data scientists to strengthen our ability to detect, prevent, and resolve production issues faster—leveraging data and AI to drive smarter, more proactive monitoring. 

This is a high-impact role that shapes how Agoda builds reliable, scalable systems powering millions of traveler experiences every day. 

In This Role, You’ll Get To: 

• Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement.
• Define the vision for anomaly detection, tracing, and visibility systems that accelerate detection and recovery.
• Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions.
• Balance product velocity with technical debt and operational risk, working closely with senior engineers.
• Define and track key metrics to measure platform impact.
• Collaborate with data scientists to apply ML/AI techniques.
• Communicate effectively across all levels—especially during complex or time-sensitive situations.
• Demonstrate strong leadership, organization, and execution skills to drive initiatives from concept to launch.
• Stay current with industry trends in observability, SRE, and ML-driven monitoring, and apply them at Agoda. 

What You’ll Need to Succeed: 

• 3+ years of technical product or program management experience in a fast-paced environment.
• 5+ years of technical experience/familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).
• Strong product management and communication skills, with the ability to influence without authority across technical and business teams.
• Proven ability to define vision and strategy, set clear priorities, and deliver measurable impact.
• Experience managing complex, cross-functional technical initiatives end-to-end.
• Excellent stakeholder management and presentation skills; able to simplify complex technical concepts.
• Familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).
• Analytical and data-driven mindset; comfortable using metrics, dashboards, or SQL to support decision-making.
• Highly organized and adaptable, able to manage multiple priorities and navigate ambiguity.
• Hands-on experience with product management tools (e.g., JIRA, Confluence).
• Energetic, curious, and proactive—the drive to “figure things out” and make meaningful improvements. 

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

Get to Know our Team 

Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build, ship, and operate world‑class products efficiently and reliably. Our TPMs bridge business, data, and technology—translating complex engineering and operational needs into scalable solutions that empower teams across the company. 

The Production Deployments domain owns the end‑to‑end lifecycle of production services at Agoda—from initial deployment through operating, scaling, day‑to‑day management, and eventual retirement. This work spans more than a thousand services in production and includes deployment orchestration, private cloud runtime environments, service controls, and cost‑aware resource management. The domain is central to Agoda’s Production Excellence, balancing developer autonomy with the guardrails required for reliability, security, and efficiency at scale. 

The Opportunity 

As a Technical Product Manager for Production Deployments, you define and evolve the platforms that govern how services are deployed, operated, scaled, and managed in production. You partner with platform engineers, SREs, and application teams to improve not only how software is released, but also how it consumes resources, manages risk, and operates cost‑effectively across its lifecycle. 

This is a high‑impact role shaping how thousands of services run in production—enabling teams to move quickly while providing the visibility, controls, and standards required to operate reliably at scale. 

In This Role, You’ll Get To: 

• Own the full product lifecycle for production deployment and runtime platforms—from discovery and design through adoption and continuous improvement. 
• Define a clear long‑term vision for managing production services, including deployment, operating, scaling, upgrades, and decommissioning. 
• Partner with platform engineers, SREs, and service owners toidentify operational challenges and prioritize high‑impact platform capabilities. 
• Enable safer and more efficient releases through automation, standardization, and platform guardrails.
• Drive visibility and controls around resource usage and cost, enabling teams tooptimize and right‑size their services. 
• Design and evolve self‑service capabilities and controls that allow teams to manage services independently while meeting reliability and security standards.
• Balance delivery velocity with reliability, capacity management, and cost efficiency.
• Define and track key metrics across the service lifecycle, including deployment frequency, change failure rates, resourceutilization, cost efficiency, and recovery time. 
• Communicate clearly across engineering and leadership, including during complex or high‑impact production situations.
• Demonstrate strong ownership and execution, driving initiatives from concept through broad adoption across a large engineering organization. 
• Stay current with industry practices in CI/CD, cloud platforms, platform engineering, cost optimization, and large‑scale service operations, and apply them pragmatically.

What You’ll Need to Succeed: 

• Experience working in or closely with production environments, with understanding of how services are deployed,operated, scaled, and supported in live systems. 
• Ability to understand developer and service‑owner requirements at a technical level, including the workflows and controls needed tooperate applications in production. 
• Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team‑specific needs vs. platform consistency.
• 3+ years of experience in technical product or program management within a highly technical environment.
• Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority.
• Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams.
• Experience leading complex, cross‑functional initiatives involving infrastructure, cloud, or internal developer platforms.
• Excellent stakeholder management skills, able to clearly articulate technical trade‑offs and decisions.
• Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms.
• Data‑driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact.
• Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements.
• Hands‑on experience with product and delivery tools such as JIRA and Confluence.
• Curiosity, ownership, and a continuous‑improvement mindset, focused on enabling engineers tooperate services effectively at scale. 

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

Technical Product Manager – ML & LLM Platforms

The Opportunity
Agoda is rapidly accelerating its AI transformation. Our ambition is to make ML and LLM application development fast, scalable, reliable, and increasingly autonomous.
We are looking for a Technical Product Manager to own and evolve Agoda’s ML & LLM Ops platforms. This role will shape how teams across Agoda build, iterate, deploy, monitor, and scale machine learning and large language model applications.

You will operate at the intersection of platform engineering, applied AI teams, and emerging AI coding agents — ensuring our internal platforms are production-grade, optimized for experimentation, and increasingly native to AI-assisted development.

This is a high-impact role in a fast-moving space, where the goal is not just to support ML/LLM applications — but to enable them to be created and iterated on with increasing automation and minimal human friction.

In This Role, You’ll Get to 

• Define and evolve the product vision and roadmap for Agoda’s ML & LLM Ops platforms
• Shape how teams productionize ML models and LLM-powered applications
• Identify platform gaps, scalability constraints, and optimization opportunities
• Drive the evolution of our platform to support AI-native development workflows and coding agents

Requirements & Opportunity Discovery

• Gather requirements from ML engineers, data scientists, backend engineers, and AI application teams
• Translate complex technical needs into clear product requirements and prioritization frameworks
• Proactively identify opportunities to reduce friction, improve reliability, and increase deployment velocity
• Balance experimentation flexibility with governance, safety, and cost efficiency

Execution & Delivery

• Own features end-to-end: concept, specification, prioritization, implementation, and post-launch analysis
• Partner closely with engineering to balance platform scalability, performance, and technical debt
• Ensure platform capabilities support monitoring, evaluation, retraining, versioning, and observability of ML/LLM systems
• Drive adoption through documentation, training, and internal evangelism

AI-Native Platform Evolution

• Collaborate with engineering to level up Agoda’s platforms to be more compatible with AI coding assistants and autonomous agents
• Ensure platform APIs, tooling, and abstractions enable meaningful AI-generated code contributions
• Help define guardrails and workflows that allow safe, reliable AI-assisted development

What You’ll Need to Succeed

• 5+ years of experience in ML engineering, data science, platform engineering, or a related technical domain
• 2+ years of technical product or program management experience in fast-paced, high-scale environments
• Experience working with ML Ops and/or LLM Ops concepts (model lifecycle, evaluation, monitoring, versioning, deployment pipelines)

Technical Depth

• Strong understanding of ML systems and model lifecycle management
• Familiarity with LLM application patterns (RAG, fine-tuning, prompt management, evaluation frameworks, etc.)
• Comfortable discussing architecture, APIs, infrastructure trade-offs, and scalability concerns with senior engineers
• Strong analytical mindset with the ability to reason about system design, performance, and cost trade-offs

Leadership & Mindset

• Strong cross-functional leadership skills and ability to influence without authority
• Comfortable operating in ambiguity and rapidly evolving technological landscapes
• Excellent communication skills — able to translate between business, platform engineering, and AI application teams
• Proactive, structured thinker with a strong problem-solving mindset
• High ownership and bias for impact

Why This Role Is Unique

• You will shape how AI is built at scale inside Agoda.
• You will influence the evolution of our internal platforms toward AI-native and agent-compatible development.
• You will work at the forefront of ML and LLM production systems in a rapidly changing ecosystem.
• Your work will directly accelerate Agoda’s ability to deliver AI-powered experiences to millions of customers worldwide.

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

Get to Know our Team 

Agoda’s Customer Support Team understands that travel can be an ever-changing environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. 
 
Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance.   

Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.  
 
In this Role, you'll get to:  

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and messaging).
• Support customers across a combination of Agoda products (Hotel, Flights, Activities and more).
• Professionally handle a high volume of inquiries from clients and customers.
• Contribute to business strategies by improving customer service through self-service initiatives, participating in product experiments, providing feedback, and driving efficiency.  
• Continuously identify work process improvements.
• Maintain open communication with Team Leaders and Managers, including feedback, coaching, and alignment on performance goals. 
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc. 

 What you'll Need to Succeed: 

• An excellent command of spoken and written English & Mandarin
• Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute
• Willingness to work on 24/7 rotating shifts as per business requirements including on public holidays, and weekends as applicable.
• Ability to work independently as well as in a team environment  
• Demonstrate a high degree of integrity and confidentiality
• Ability to operate in a fast-paced work environment 
• Perform office-based administrative duties whenever required. 

It's Great if you also have: 

• Prior experience of working in customer/partner facing roles for at least a year.
• Written and spoken proficiency in Cantonese  

What we offer:  

• A highly diverse, multicultural work environment  
• Hybrid Work Model (along with a one-time WFH allowance)  
• Agoda staff discount on bookings
• Career development opportunities
• Supplemental medical & life insurance
• Employee well-being programs  

Get to Know our Team:  

The Full Stack Engineering Department builds the Agoda web and app products. We have several teams in front-end focusing on different aspects of our products including accommodations, flights, payments, marketing, post-booking services, and more. Agoda’s marketplace is the world. We build localized and optimized user experiences at scale on every major internet platform. These include our mobile websites, native apps, and desktop sites. We hire people from around the world who have a passion for using technology to create and implement the best user experiences. Our teams work on the full stack and build end-to-end systems including user interfaces, APIs, backend systems, and database systems. Our products are always evolving and under experimentation. We accomplish this by having an amazing degree of automation, CI/CD systems, and use a modularized approach. As we are data driven and measure our results, we continually innovate and improve our work. We are looking for the next great talent who strives to learn and grow and has a standard of excellence, strong sense of ownership, and great technical skills. 

The Opportunity: 

We are looking for key contributors to our industry leading iOS app.  You'll be working on a product that has evolved tremendously over the past few years to become a global market leader - but still has a lot of room to grow.   

You’ll be using the most current technologies and best practices to accomplish our goals. Our typical day involves the creation of new end to end systems, building advanced architectures, creation of new features on our high uptime / frequently published App, development of fast and reliable automated testing systems and working in a culture that is always looking to improve our quality, tools, and efficiency.  

In this Role, you get to do :  

• Designing, developing, and maintaining iOS applications, that integrate with the platform's core services and APIs  

• Working closely with designers, product managers, and other developers to define requirements, design features, and deliver a cohesive user experience  

• Establishing and enforcing best practices for app testing and quality assurance  

• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness  

• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture  

• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.  
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.  

What you'll Need to Succeed:  

• Minimum of 8 years of experience in engineering roles. 

• Proficient in iOS native development (Swift, Objective-C) and cross-platform programming languages (Dart, JavaScript) 

• Proven hands-on experience with owning production services with significant impact on design, development, deployment, monitoring & evolution  

• Curiosity, staying on the cutting-edge of technological improvements and open-source advancement.  

• Advanced proficiency in modern App development frameworks and architectural choices  

• Highly skilled in modern mobile and server-side coding and design practices, such as MVVM, MVP, VIPER, SOLID principles, and TDD 

• Advanced understanding of cross-platform technology usage in mobile App development like React Native, Web-views, flutter etc. 

• Practical experience with Agile methodologies, analytics, A/B testing, and GIT Flow. 

• Deep understanding of app development challenges and solutions 

• Expert-level knowledge of testing methodologies, tools, and best practices 

• Proven track record of optimizing applications for better performance  

• Strong understanding of security and accessibility standards  

• Demonstrates strong research skills and sound decision-making on complex projects  

• Equally effective working independently or collaboratively within a team 

• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.  
• Bachelor's degree in Computer Science, Engineering, or a related field. 

It's Great if you have: 

• Experience in multiple platforms including iOS, Android, Web, and API services 
• Have worked on an App or Internet company that is at scale with large numbers of users and transactions per second 
• Have experience in a data driven company with experience analyzing and working with Big Data 
• Lead teams and greenfield projects solving large system problems 
• Worked on global projects serving world markets with distributed data centers and localization of the front end and data 

This position is based in Bangkok, Thailand (Relocation Provided)

Get To Know Our Team:

Our Regional Management Office (RMO) team collaborates closely with the supply management team to develop business strategies and execute exciting projects in a fast-paced environment, ensuring sustainable, long-term relationships with Agoda’s accommodation partners.  

The Opportunity:

As a 'Regional Manager/Senior Manager, Regional Management Office', you will be instrumental in helping the Regional VP, Country Director, and Operations & Strategy Head to define and implement country strategies as well as in driving the local implementation of global initiatives and innovations. You will also provide analytical support and strategic advice to solve complex problems and identify new opportunities.  

You are an expert at interpreting and actioning strategic business goals. This includes project prioritization and planning as well as setting the relevant KPIs and motivating the team to follow through. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.  

In this Role, you’ll get to:  

• Support Regional VP in regional and global initiatives
• Support Country Director in developing and executing country plans
• KPI planning, implementation and achievement
• Project prioritization and planning
• Develop new tools that contribute to greater productivity and efficiency of your team
• Support local teams on tools and operations improvement
• Be an ambassador for your countries to other internal teams
• Interpret and action strategic business goals
• Report and present to senior management

What you’ll need to succeed:  

• 5 years operations, strategy or project management experience required
• Very strong analytical and problem-solving skills
• Strong communication skills with fluency in English
• Proven track record in project delivery and management
• Experience in Internet, E-commerce, technology or travel industry experience is a plus
• Experience in Management Consulting is a plus
• Bachelor or equivalent degree required, MBA is a plus
• Team player with great collaboration skills
• Energetic and driven with Professional “get it done” attitude
• Creative and Innovative, adapts well to and is energized by change
• Working knowledge and fluency with SQL is a plus

The Opportunity
 You will own and shape accounting across multiple countries in a fast-moving, global OTA — not just running the books but rethinking how accounting creates strategic value. Partner closely with business leaders, tax authorities, auditors, external advisors, and Agoda’s group brands to deliver timely reporting and enable new product and market launches across multiple legal entities.

This role blends accounting leadership, projects, and internal consulting. You’ll lead cross-functional projects to improve balance-sheet reconciliations, streamline one‑off adjustments, and design scalable end‑to‑end processes that reduce cycle times and strengthen controls. You’ll also help craft a long‑term vision for the teams you influence and mentor colleagues to raise technical and process capabilities.

We encourage experimentation with AI and automation — from intelligent reconciliation to anomaly detection and predictive close timelines — turning novel ideas into production improvements that free the team for higher‑value analysis. If you’re motivated by systems transformation, measurable impact, and working in an agile environment with varied products and stakeholders, this role gives you the autonomy and scope to make it happen 

In this Role, you’ll get to:  

Financial Accounts 

• Prepare complete details and accurate accounts for all entities, including a group consolidation 

• Manage month-end and year-end closes in a fast-paced, deadline-driven and regulated environment, and drive continuous improvement of close processes 

• Report accurate, timely and insightful monthly management accounts and financial updates for management review 

• Motivate management accounting/nominal ledger team to take further responsibility for accounts input and preparation processes, and ensure career development in a supportive manner 

• Manage and liaise with auditors, IT review and tax computation processes from planning to filing in an efficient and effective manner 

• Collaborate with other finance managers to support overall department goals and objectives 

• Advise staff regarding the handling of non-routine reporting transactions 

• Manage and oversee the daily operations of the accounting department 

Accounting Controls 

• Ensure accounting, associated IT systems and internal control environment are in compliance with Corporate policy as well as SOX requirements and US GAAP. 

• Responsible for review of journal entries 

• Review reconciliations of all significant account balances including bank accounts and fixed assets, debtors and creditors, and report significant exceptions to management 

• Guides other departments by researching and interpreting accounting policy, applying observations and recommendations to operational issues 

Tax 

• Understand key concepts of tax returns (i.e. corporate income tax, withholding tax and indirect taxes) in foreign jurisdictions where the company has legal presence 

• Provide tax team with accurate information for the purpose of tax compliance in local and foreign jurisdictions 

Projects 

• Manage and implement the Company’s initiatives and projects from finance and accounting perspective. This includes providing requirements, designing and performing UAT, designing new workflow, monitoring post-go-live processes, and troubleshooting  

• Identify and drive process and technology improvement opportunities  

What you’ll Need to Succeed: 

• Bachelor’s or Master’s degree in accounting, Finance, or a related field. 

• 6+ years of accounting experience, with strong knowledge of full-set accounting and financial reporting. 

• Practical knowledge of internal controls and compliance and familiarity with international accounting standards. 

• Experience working with ERP systems and contributing to system, process improvement, or cross-functional projects. 

• Strong analytical and problem-solving skills, with the ability to improve processes and adapt in a fast-paced environment. 

• Strong communication, stakeholder management, and leadership skills. 

• Excellent command of written and spoken English. 

It’s good if you have. 

• Experience with Oracle ERP 

• Familiarity with US GAAP and practical experience with SOX 

• Professional accounting qualifications such as CPA, ACCA, CA, CMA, or equivalent. 
   

What you’ll get:   

• A relocation package including visa-sponsorship to help you and your family get here comfortably.   

• Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit   

• Employee resource groups for every culture and background 

• Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.   

• Professional growth and learning budget, including several in-person development programs for each stage of your career. 

• The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.   

#Thailand #Singapore #Vietnam #Malaysia #Indonesia #Philippines #India #China #Japan #SouthKorea #UK #Germany #France #Netherlands #Spain #Italy #Sweden #Switzerland #Ireland #Denmark #Brazil #Mexico #Argentina #Chile #Colombia #Peru #USA #UnitedStates #FinanceManager #AccountingManager #Reporting #Controlling #GL #CPA #Generalledger #FinanceJobs #AccountingJobs #JobOpportunity #NowHiring #JoinOurTeam #FinanceCareers #AccountingCareers #Reconciliation #FinancialOperations #ClosingActivities

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

 The Opportunity:

We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North Asia Region (Japan and South Korea) as the sole on-site HR leader. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.

You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.

In this Role, you’ll get to:

• Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
• Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
• Lead and influence cross-functional initiatives that support business transformation and organizational growth.
• Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
• Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
• Lead talent identification, development, and succession planning to build a strong leadership pipeline.
• Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
• Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
• Manage, in partnership with People Centre of Expertise,  employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
• Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
• Drive learning and development initiatives to build skills and support career growth.
• Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
• Champion a culture of feedback, continuous learning, and high performance.
• Ensure strong governance, compliance, and risk management in all people practices.

This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.

 What you’ll Need to Succeed:

• Bachelor’s Degree in Human Resources or a related field is required.
• 8-10 years of progressive HR experience, with at least 3–5 years in a senior HRBP or HR leadership role, ideally in a fast-paced, multinational, or matrixed environment.
• Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
• Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
• Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
• Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
• Experience with workforce planning, organizational agility, and leading change initiatives.
• Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
• Ability to cope well with ambiguity and change.
• Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.
• Fluency in written and spoken Japanese and English, with strong communication skills to effectively convey complex information. Korean language skills are a strong plus.

It’s Great if you Have:

• Curiosity, ready to challenge current practices and perspectives.
• Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.

#Seoul #Tokyo 

Get to Know Our Team

Agoda, part of Booking Holdings, operates at the cutting edge of tech innovation. Work and build LLM-powered features that enable users to seamlessly book flights, hotels, and activities in an all-in-one experience.

Build solutions operating directly in real booking flows at Agoda scale. You’ll have real ownership over how the system is designed, built, and evolved, with the freedom to make meaningful technical and product decisions from day one.

This role is ideal for senior Data Scientists or ML practitioners who enjoy owning complex systems end-to-end and working at the intersection of ML, product, and engineering.

What You'll Do

• Own end-to-end LLM systems: Design, build, and own LLM-based systems, from understanding user intent to planning multi-step trips and invoking internal systems to search, price, and book.
• Turn ambiguity into production solutions: Translate open-ended product problems into concrete ML and LLM designs, balancing quality, latency, cost, and reliability in a real-world environment.
• Drive cross-functional decisions: Partner closely with product, engineering, and leadership to make informed trade-offs that directly shape the product and user experience.
• Iterate with real-world feedback: Ship quickly, learn from production usage, and continuously improve system behavior at scale.

What We're Looking For

• Technical depth: Strong hands-on Data Science experience, including modeling, feature engineering, statistics, and experimentation.
• LLM systems and evaluation: Experience building and operating production LLM systems (e.g., RAG, tool/agent orchestration, context and memory management), with a strong focus on evaluation, testing, and iteration — or the ability to ramp up quickly in parts of this space.
• Problem-solving mindset: Excellent analytical and problem-solving skills, with comfort operating in open-ended problem spaces where requirements evolve.

Why This Role

• Meaningful user impact: Help millions of travelers make better, more confident decisions for trips that matter to them.
• High ownership, high impact: Your work will directly shape a system used in real booking decisions — not demos or prototypes.
• Direct influence: Play a key role in both implementation and product direction.
• Competitive compensation: Flexible leveling with compensation aligned to experience and impact.

If you’re excited about building real-world AI products at scale and owning systems that directly impact millions of travelers, we’d love to hear from you

We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available for eligible candidates.

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

In this Role, you’ll get to:  

• Paid social media marketing: Test, analyze and optimize paid campaigns on TikTok, Meta, YouTube & others, experiment various hypotheses and roll out changes from successful tests.
• Survey & Research: Build surveys to track brand metrics with relevant questions and develop research methodologies.
• Analyzing and Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards.

What you’ll Need to Succeed:  

• Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science)
• Working knowledge of running paid social campaigns on TikTok, Meta & YouTube
• Ability to communicate fluently and confidently in English
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL, Tableau
• Proficiency in Excel
• Good problem solving, numerical reasoning and statistics skills
• Intellectual curiosity 
• Efficient stakeholder management

It’s Great if you Have:  

• Experience in digital marketing

#STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels.  While the scope will vary depending on these channels,  here are some examples:

• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, TripAdvisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap
• Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders

What you’ll Need to Succeed:  

• Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study
• 4+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company
• Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc.
• Excellent verbal and written communication skills in English
• Ability to move fast and be efficient, making decisions on objective data evidence 
• Innate desire to take ownership, make an impact and influence outcomes
• Excellent organizational skills, attention to detail and ability to work independently

It’s Great if you Have:  

• Experience in digital marketing or e-commerce
• Experience with A/B testing and other testing metrics
• Strong presentation and negotiation skills

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi

Associate Manager, Partner Communications:

Agoda is looking for a creative, yet analytical Associate Manager for Partner Communications to join our team and support the ideation, optimization, analysis and execution of our B2B CRM campaigns globally.

This role will support the end to end delivery of CRM campaigns/products which support a mixture of wider-company initiatives, ongoing engagement metrics and maintaining/optimizing key products that drive ecommerce revenues. The channels include email, push notifications, SMS, web/in-app messaging and more.

The Associate Manager, Partner Communications will work from the strategic to production level on campaigns to our supply partners, using market-leading technology – come up with a great idea and see it come to life all across the globe.

Our program is highly sophisticated, data-centric and now is a great time to inject some creative flair into this high visibility channel.

Your performance will be measured by the incremental growth your campaigns drive, your ability to create fast learnings and your aptitude to collaborate closely with a high performing team of experts.

You will be part of the Marketing team, reporting to the Senior Manager, Partner Communications, based at our regional headquarters in Bangkok.

Your responsibilities:

• Be curious. Look for gaps in our existing portfolio and look for creative new ways to communicate important brand messages – drive the creative team to push boundaries; benchmark key competitors, but also strive to be a category leader
• Take ownership. Manage campaigns from end to end - the daily set-up of one-time and automated mobile campaigns. Work with the marketing team to develop/optimize existing products, manage targeting and segmentation, scheduling and deployment. Own the customer experience and ensure users remain engaged, optimized and active
• Think ahead. Manage the roadmap to document and schedule all experiments/campaigns delivered globally
• Look for opportunities. Optimize key metrics including CTR, open rates, and sales.
• Design new products and experiences to address key business needs
• Act fast. Champion best practices, industry trends, and ensure these are translated into tangible ideas and department frameworks
• Test, test and test some more. Develop an ongoing and detailed AB testing plan to help the continuous improvement of key metrics

Your attributes:

• You’re an ideas-person, balancing creative flair, data insights and sound commercial sense
• You’re analytical, great with numbers and can visualize the data to obtain quick buy-in from stakeholders
• You’ve done it before (3+ years of analytical and/or digital experience) and have a proven track record of delivering projects; industry experience an advantage
• You’re technical enough to discuss flows, logic and data with IT geeks, but you don’t let it overpower your creative edge and customer-focused approach
• You can think at scale and deliver translatable ideas that work across languages, cultures and in the digital age, different devices

Your approach:

• You know your product and market inside-out and constantly evaluate the best-in-class competitors or peers to drive constant self/function improvement
• You’re used to taking action and you simplify your tasks to achieve your goals
• You believe that learning is everything – to you, testing is the best way to learn.
• You constantly think about scalability, whilst understanding and accommodating segment nuances for optimal results
• You can collaborate and motivate different stakeholders towards a single goal, some of whom may work in different functions/departments and have different KPIs
• Excellent verbal and written communication. You can adapt your style for multi-cultural and cross-functional audiences, simplifying and adapting your message appropriately

Your qualifications & experience:

• A minimum of a Bsc./equivalent in mathematics, marketing, communication, business, or other related field. An MBA/Masters’ degree an advantage.
• At least 3 year’s relevant work experience in an analytical or data-driven marketing field
• Strong analytical and quantitative skills, ability to use data to develop and measure marketing campaigns. You must be very comfortable using data to make recommendations and drive decisions.
• Sound knowledge of digital marketing best practices, measures and metrics.
• Advanced knowledge of Excel – VLOOKUP and Pivot Tables should be second-nature
• Strong communication skills and attention to detail
• Solid project management skills
• Team management experience, including people development and KPI setting
• Experience using SQL and similar queries to analyze data

#STRA #ANLS #MRKT #3 #LI-TR2 #hongkong #singapore #hcmc #kualalumpur #mumbai #newdelhi #delhi #bangalore #bengaluru #hochiminh #jakarta #manila #hongkong #beijing #toronto #vancouver #berlin #paris #barcelona #london #madrid #bangkok #thailand #greater sao paulo #chennai #paris #dallas #netherlands #kolkata #seatle #warsaw #tokyo data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance metabase analytics shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get To Know The Team:

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels.  While the scope will vary depending on these channels,  here are some examples:

• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, TripAdvisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap
• Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders

What you’ll Need to Succeed:  

• Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study
• 0 to 4 years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company
• Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc.
• Excellent verbal and written communication skills in English
• Ability to move fast and be efficient, making decisions on objective data evidence 
• Innate desire to take ownership, make an impact and influence outcomes
• Excellent organizational skills, attention to detail and ability to work independently

It’s Great if you Have:  

• Experience in digital marketing or e-commerce
• Experience with A/B testing and other testing metrics
• Strong presentation and negotiation skills

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Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

Agoda is looking for a creative, yet analytical Associate Manager for Partner Communications to join our team and support the ideation, optimization, analysis and execution of our B2B CRM campaigns globally.

This role will involve the end-to-end delivery of CRM campaigns/products which support a mixture of wider-company initiatives, ongoing engagement metrics and maintaining/optimizing key products that drive revenues. The channels include email, push notifications, SMS, web/in-app messaging and more.

The Associate Manager, Partner Communications will work from the strategic to production level on campaigns to our supply partners, using market-leading technology – come up with a great idea and see it come to life all across the globe.

Our program is highly sophisticated, data-centric and now is a great time to inject some creative flair into this high visibility channel.

Your performance will be measured by the incremental growth your campaigns drive, your ability to create fast learnings and your aptitude to collaborate closely with a high performing team of experts.

You will be part of the Marketing team, reporting to the Head of Partner Communications, based at our regional headquarters in Bangkok.

Your responsibilities:

• Be curious. Look for gaps in our existing portfolio and look for creative new ways to communicate important brand messages – drive the creative team to push boundaries; benchmark key competitors, but also strive to be a category leader
• Take ownership. Manage campaigns from end to end - the daily set-up of one-time and automated mobile campaigns. Work with the marketing team to develop/optimize existing products, manage targeting and segmentation, scheduling and deployment. Own the customer experience and ensure users remain engaged, optimized and active
• Think ahead. Manage the roadmap to document and schedule all experiments/campaigns delivered globally
• Look for opportunities. Optimize key metrics including CTR, open rates, and sales.
• Design new products and experiences to address key business needs
• Act fast. Champion best practices, industry trends, and ensure these are translated into tangible ideas and department frameworks
• Test, test and test some more. Develop an ongoing and detailed AB testing plan to help the continuous improvement of key metrics

Your attributes:

• You’re an ideas-person, balancing creative flair, data insights and sound commercial sense
• You’re analytical, great with numbers and can visualize the data to obtain quick buy-in from stakeholders
• You’ve done it before (3+ years of analytical and/or digital experience) and have a proven track record of delivering projects; industry experience an advantage
• You’re technical enough to discuss flows, logic and data with IT geeks, but you don’t let it overpower your creative edge and customer-focused approach
• You can think at scale and deliver translatable ideas that work across languages, cultures and in the digital age, different devices

Your approach:

• You know your product and market inside-out and constantly evaluate the best-in-class competitors or peers to drive constant self/function improvement
• You’re used to taking action and you simplify your tasks to achieve your goals
• You believe that learning is everything – to you, testing is the best way to learn.
• You constantly think about scalability, whilst understanding and accommodating segment nuances for optimal results
• You can collaborate and motivate different stakeholders towards a single goal, some of whom may work in different functions/departments and have different KPIs
• Excellent verbal and written communication. You can adapt your style for multi-cultural and cross-functional audiences, simplifying and adapting your message appropriately

Your qualifications & experience:

• A minimum of a Bsc./equivalent in mathematics, marketing, communication, business, or other related field. An MBA/Masters’ degree an advantage.
• At least 3 year’s relevant work experience in an analytical or data-driven marketing field
• Strong analytical and quantitative skills, ability to use data to develop and measure marketing campaigns. You must be very comfortable using data to make recommendations and drive decisions.
• Sound knowledge of digital marketing best practices, measures and metrics.
• Advanced knowledge of Excel – VLOOKUP and Pivot Tables should be second-nature
• Strong communication skills and attention to detail
• Solid project management skills
• Team management experience, including people development and KPI setting
• Experience using SQL and similar queries to analyze data

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels.  While the scope will vary depending on these channels,  here are some examples:

• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, TripAdvisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap
• Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders

What you’ll Need to Succeed:  

• Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study
• 4+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company
• Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc.
• Excellent verbal and written communication skills in English
• Ability to move fast and be efficient, making decisions on objective data evidence 
• Innate desire to take ownership, make an impact and influence outcomes
• Excellent organizational skills, attention to detail and ability to work independently

It’s Great if you Have:  

• Experience in digital marketing or e-commerce
• Experience with A/B testing and other testing metrics
• Strong presentation and negotiation skills

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi