About Rocket Travel by Agoda: 

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Position Summary:

You will manage operational delivery and cross-functional execution for assigned strategic partnerships, with a focus on enterprise financial-institution partnerships and other large accounts. This role is responsible for evaluating partner operational needs, prioritizing issues and initiatives based on business impact, coordinating cross-functional resolution, and leading implementation and operational readiness activities. You will serve as an internal operational lead for accounts, exercising independent judgment in identifying risks, recommending solutions, and driving high-quality execution across partner initiatives.

Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Chicago hybrid (required). We have an amazing office in the Chicago West Loop. We have a hybrid team and a flexible work environment, with 3 days in office and 2 remote days. Must be based in Chicago or willing to relocate. 
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business.

As Partnership Support Specialist at Rocket Travel by Agoda, you will:

Partner Support & Operations

• Serve as the internal operational lead for assigned partners, evaluating and prioritizing partner operational issues, determining appropriate escalation paths, and coordinating resolution through JIRA or equivalent systems.
• Triage product and  customer service escalations, identify business and partner impact, and drive cross-functional remediation with Product, Engineering, and Customer Service teams through resolution.
• Manage service expectations, escalation workflows, and issue resolution priorities for assigned accounts; provide Partner Managers with clear, timely updates and recommended next steps for partner communication.
• Develop and maintain structured operational handoffs, communication frameworks, and documentation standards that support consistent partner delivery and internal alignment.

Project Management 

• Lead operational planning and project delivery for assigned  partner initiatives, including timelines, dependencies, deliverables, and readiness requirements.
• Facilitate cross-functional project working sessions, drive alignment on responsibilities and deadlines, and ensure key decisions, risks, and actions are documented and advanced to completion.
• Monitor project progress, assess risks and implementation challenges, recommend mitigation plans, and escalate issues or resource needs as appropriate.
• Lead partner implementation planning and operational readiness reviews to ensure successful launches and enhancements.

Reporting & Analysis

• Own dashboards and recurring reporting for assigned partnerships, ensuring data integrity, meaningful performance visibility, and timely delivery of insights to stakeholders.
• Analyze partner performance trends, identify anomalies and operational risks, and communicate findings and recommendations to internal stakeholders.
• Use SQL and analytics tools to investigate data issues, validate business outcomes, identify root causes, and inform operational and strategic recommendations.

Campaign & Product Support

• Oversee operational readiness for partner marketing and promotional campaigns, including requirements review, implementation coordination, quality validation, and launch support.
• Partner with Product and Engineering on feature rollouts, assess launch readiness and operational impact, and develop clear implementation and partner-facing documentation.

Process Improvement & Documentation

• Develop, refine, and maintain playbooks, onboarding guides, SOPs, and operating materials that improve consistency, scalability, and execution quality across partnerships.
• Evaluate existing partner workflows, identify opportunities to automate or streamline operations, and lead process improvement initiatives that enhance efficiency, service quality, and partner experience.

About you:

• 3+ years of experience in partnership operations, business operations, implementation, project management, consulting, or a related function supporting complex partner or client relationships.
• Bachelor's Degree  in appropriate field of study or equivalent work experience.
• Strong problem-solving and business judgment skills, with the ability to navigate ambiguity, assess impact, and drive results.
• Strong relationship management and interpersonal skills, with the ability to influence cross-functional stakeholders and build trust across teams.
• Strong relationship management and interpersonal skills, with the ability to influence cross-functional stakeholders and build trust across teams.
• Curious, data-driven, and energized by fast-paced environments; experience using SQL and analytics tools to support decision-making is preferred.
• Highly organized and detail-oriented, with the ability to independently manage multiple priorities, deadlines, and cross-functional workstreams.
• PMP/PMI certification or formal project management training is a plus.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. 

The annual salary range for the Chicago-metro area is $77,000-104,000. 

About Rocket Travel by Agoda: 

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• New York City based (preferred). 
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. 

About the Role: 

We are looking for a dynamic and versatile Senior Marketing Analyst who will focus on marketing guidance and support for our white label travel platform partners. This is a strategic role where you will work closely with our Partner Managers, Product Owners and the larger Marketing team to understand the partners’ needs, advise them on impactful marketing initiatives, and drive the growth of the platform.

Key Responsibilities:

• Marketing Strategy and Execution: Understand the partners’ business models and goals and provide expert advice on the best marketing strategies to achieve growth. Recommend initiatives to optimize campaigns and enhance platform performance for end-users.
  • Data-Driven Insights: Analyze large datasets to uncover trends and opportunities, delivering actionable insights that inform marketing strategies. Regularly monitor platform performance and recommend optimizations based on data findings.
  • Influencing Decision-Making: Guide and influence partners to adopt strategies and solutions that align with their goals as well as our business objectives. Serve as an advisor, simplifying complex marketing strategies for non-experts.
  • Revenue Growth: Strategically focus on maximizing contribution margin and ROI while ensuring partner satisfaction and long-term engagement.
  • Cross-Functional Collaboration: Work closely with internal teams, including sales, product, analytics, and operations, to ensure smooth execution and alignment of initiatives.

Key Qualifications:

• 5 years of relevant Marketing experience
• Bachelor’s degree in Marketing, Business Administration, Economics, or a related field; MBA preferred.
  • Proven marketing experience, ideally within e-commerce, travel, or SaaS environments.
  • Experience in a consultative or advisory role, preferably with a consulting background.
• Strong analytical skills with the ability to dissect data and provide actionable recommendations. Basic knowledge of SQL (joins, filters, aggregates) is a must, advanced (window functions, CTEs) is a plus
• Exceptional communication, both written – clear, powerful slides – and spoken – ability to handle conversations with stakeholders and motivate them to adopt strategic decisions.
  • Exposure to sales with an understanding of how partnerships contribute to revenue growth.
  • Proven track record of leading multi-stakeholder initiatives successfully.

At this time, we’re unfortunately unable to provide support for OPT/CPT student visas or H-1B transfers for this role. As a result, preference will be given to candidates who are U.S. citizens, permanent residents, or Green Card holders.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. 

The annual salary range for the NYC-metro area is $110,000-$138,000. 

About Rocket Travel by Agoda: 

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• New York City based (preferred). 
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. 

About the Role: 

We are looking for a dynamic and versatile Marketing Manager who will focus on marketing guidance and support for our white label travel platform partners. This is a strategic role where you will work closely with our Partner Managers, Product Owners and the larger Marketing team to understand the partners’ needs, advise them on impactful marketing initiatives, and drive the growth of the platform.

Key Responsibilities:

• Marketing Strategy and Execution: Understand the partners’ business models and goals and provide expert advice on the best marketing strategies to achieve growth. Recommend initiatives to optimize campaigns and enhance platform performance for end-users.
  • Data-Driven Insights: Analyze large datasets to uncover trends and opportunities, delivering actionable insights that inform marketing strategies. Regularly monitor platform performance and recommend optimizations based on data findings.
  • Influencing Decision-Making: Guide and influence partners to adopt strategies and solutions that align with their goals as well as our business objectives. Serve as an advisor, simplifying complex marketing strategies for non-experts.
  • Revenue Growth: Strategically focus on maximizing contribution margin and ROI while ensuring partner satisfaction and long-term engagement.
  • Cross-Functional Collaboration: Work closely with internal teams, including sales, product, analytics, and operations, to ensure smooth execution and alignment of initiatives.

Key Qualifications:

• 5 years of relevant Marketing experience
• Bachelor’s degree in Marketing, Business Administration, Economics, or a related field; MBA preferred.
  • Proven marketing experience, ideally within e-commerce, travel, or SaaS environments.
  • Experience in a consultative or advisory role, preferably with a consulting background.
• Strong analytical skills with the ability to dissect data and provide actionable recommendations. Basic knowledge of SQL (joins, filters, aggregates) is a must, advanced (window functions, CTEs) is a plus
• Exceptional communication, both written – clear, powerful slides – and spoken – ability to handle conversations with stakeholders and motivate them to adopt strategic decisions.
  • Exposure to sales with an understanding of how partnerships contribute to revenue growth.
  • Proven track record of leading multi-stakeholder initiatives successfully.

At this time, we’re unfortunately unable to provide support for OPT/CPT student visas or H-1B transfers for this role. As a result, preference will be given to candidates who are U.S. citizens, permanent residents, or Green Card holders.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. 

The annual salary range for the NYC-metro area is $110,000-$138,000. 

Get To Know Our Team

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and talent development practices. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

The Opportunity

We are currently seeking to hire a Senior Consultant, Learning & Development. This role is based in our Chicago, US office as part of the Agoda People Development & Performance (PDP) team. We are a team of professionals who scale capability development from the individual employee to organizational level, provide systems and data-driven insights to measure, refine and help Agoda achieve its business goals by keeping out talent upskilled and engaged.

The objective of this role is to support organizational capability-building initiatives by assisting in the design, development, and implementation of impactful learning solutions. As a Senior Consultant, you will collaborate with team members of the PDP team, business stakeholders, Agoda & Booking Holdings Brand companies leadership to support learning programs, analyze learning needs, and ensure effective execution of development initiatives. This role will allow you to gain exposure to business challenges while contributing to the growth of employees and teams through structured learning solutions.

For us, learning and developing capability goes beyond traditional or outsourced vendor delivered learning. We believe in the value of internally designed solutions and leveraging internal experts. We consider all factors that impact employee, team capability and performance and work collaboratively to develop successful solutions. This role allows for unbridled curiosity towards the functioning of the organization and how we can continuously improve.

In This Role, You'll Get To

• Lead and support management of global learning projects, ensuring timelines and deliverables are met for the business you are aligned to.
• Assist in the design, development, and execution of learning programs that align with Agoda’s business and cultural objectives
• Support stakeholders and learning team in delivering solutions that enhance employee performance and engagement.
• Experience with change management & enablement learning strategies will be an added advantage.
• Build relationships across group companies to leverage existing learning content to adapt it to the organizational requirements.
• Use data to track and measure the impact of learning programs and generate insights to improve learning effectiveness.
• Conduct research and support the identification of learning trends, employee sentiment, and capability gaps
• Assist in facilitating learning sessions, workshops, and development initiatives for employees at various levels.
• Work closely with internal teams to leverage subject-matter expertise and internal resources to enhance learning experiences.
• Stay informed about best practices in learning and development to bring innovative approaches to the team.

For more information on how we work within the organization, see this article: https://www.mckinsey.com/business-functions/organization/our-insights/toward-a-new-hr-philosophy . 

 What You'll Need to Succeed

• 8+ years of experience in a business consulting/learning and development or organizational development role at a multi-national organization.
• Undergraduate degree expected, advanced degrees welcome.
• Strong communication skills and ability to facilitate training and workshops.
• Analytical mindset with the ability to track, measure, and report on learning program effectiveness & to work with data to identify patterns and generate actionable insights.
• Experience in designing and delivering learning programs across different employee demographics and an understanding of adult learning principles and instructional design methodologies is a plus.
• Ownership and growth mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Ability to effectively handle ambiguity and adapt in a constantly changing multi-cultural business environment
• Flexibility in working across time zones
• Display of humility, flexibility, & curiosity is paramount.

**This role is Based in Chicago, US**

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.

The range for Chicago-metro area is  $141,000 - 166,000. 

E-Verify Program Participant

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

 The Opportunity:

We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North America Region. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.

You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.

In this Role, you’ll get to:

• Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
• Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
• Lead and influence cross-functional initiatives that support business transformation and organizational growth.
• Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
• Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
• Lead talent identification, development, and succession planning to build a strong leadership pipeline.
• Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
• Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
• Manage, in partnership with People Centre of Expertise, employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
• Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
• Drive learning and development initiatives to build skills and support career growth.
• Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
• Champion a culture of feedback, continuous learning, and high performance.
• Ensure strong governance, compliance, and risk management in all people practices.

This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.

 What You’ll Need to Succeed:

• Bachelor’s Degree in Human Resources or a related field is required.
• 8–10 years of progressive HR experience, including 3–5 years in a senior HRBP/HR leadership role, and a minimum of 5 years operating across North America (United States, Canada, LATAM) with demonstrated familiarity with federal, state/provincial labour laws, cross‑border employment practices, and compliance obligations.
• Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
• Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
• Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
• Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
• Experience in workforce planning, organisational agility, and leading large-scale change/transformation initiatives across multiple markets.
• Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
• Ability to cope well with ambiguity and change.
• Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.

• Fluency in written and spoken English, with strong communication skills to effectively convey complex information.

It’s Great if You Have: 

• Curiosity, ready to challenge current practices and perspectives.
• Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.

The range for  the Chicago area is 141,000-166,000.

Get To Know Our Team

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and talent development practices. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

The Opportunity

We are currently seeking to hire a Senior Consultant, Learning & Development. This role is based in our Chicago, US office as part of the Agoda People Development & Performance (PDP) team. We are a team of professionals who scale capability development from the individual employee to organizational level, provide systems and data-driven insights to measure, refine and help Agoda achieve its business goals by keeping out talent upskilled and engaged.

The objective of this role is to support organizational capability-building initiatives by assisting in the design, development, and implementation of impactful learning solutions. As a Senior Consultant, you will collaborate with team members of the PDP team, business stakeholders, Agoda & Booking Holdings Brand companies leadership to support learning programs, analyze learning needs, and ensure effective execution of development initiatives. This role will allow you to gain exposure to business challenges while contributing to the growth of employees and teams through structured learning solutions.

For us, learning and developing capability goes beyond traditional or outsourced vendor delivered learning. We believe in the value of internally designed solutions and leveraging internal experts. We consider all factors that impact employee, team capability and performance and work collaboratively to develop successful solutions. This role allows for unbridled curiosity towards the functioning of the organization and how we can continuously improve.

In This Role, You'll Get To

• Lead and support management of global learning projects, ensuring timelines and deliverables are met for the business you are aligned to.
• Assist in the design, development, and execution of learning programs that align with Agoda’s business and cultural objectives
• Support stakeholders and learning team in delivering solutions that enhance employee performance and engagement.
• Experience with change management & enablement learning strategies will be an added advantage.
• Build relationships across group companies to leverage existing learning content to adapt it to the organizational requirements.
• Use data to track and measure the impact of learning programs and generate insights to improve learning effectiveness.
• Conduct research and support the identification of learning trends, employee sentiment, and capability gaps
• Assist in facilitating learning sessions, workshops, and development initiatives for employees at various levels.
• Work closely with internal teams to leverage subject-matter expertise and internal resources to enhance learning experiences.
• Stay informed about best practices in learning and development to bring innovative approaches to the team.

For more information on how we work within the organization, see this article: https://www.mckinsey.com/business-functions/organization/our-insights/toward-a-new-hr-philosophy . 

 What You'll Need to Succeed

• 8+ years of experience in a business consulting/learning and development or organizational development role at a multi-national organization.
• Undergraduate degree expected, advanced degrees welcome.
• Strong communication skills and ability to facilitate training and workshops.
• Analytical mindset with the ability to track, measure, and report on learning program effectiveness & to work with data to identify patterns and generate actionable insights.
• Experience in designing and delivering learning programs across different employee demographics and an understanding of adult learning principles and instructional design methodologies is a plus.
• Ownership and growth mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Ability to effectively handle ambiguity and adapt in a constantly changing multi-cultural business environment
• Flexibility in working across time zones
• Display of humility, flexibility, & curiosity is paramount.

**This role is Based in Chicago, US**

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.

The range for Chicago-metro area is  $110,000-137,000. 

Diversity at Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office.

Equal Opportunity Employer  

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

E-Verify Program Participant

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

Get To Know Our Team

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and talent development practices. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

The Opportunity

We are currently seeking to hire a Senior Consultant, Learning & Development. This role is based in our Chicago, US office as part of the Agoda People Development & Performance (PDP) team. We are a team of professionals who scale capability development from the individual employee to organizational level, provide systems and data-driven insights to measure, refine and help Agoda achieve its business goals by keeping out talent upskilled and engaged.

The objective of this role is to support organizational capability-building initiatives by assisting in the design, development, and implementation of impactful learning solutions. As a Senior Consultant, you will collaborate with team members of the PDP team, business stakeholders, Agoda & Booking Holdings Brand companies leadership to support learning programs, analyze learning needs, and ensure effective execution of development initiatives. This role will allow you to gain exposure to business challenges while contributing to the growth of employees and teams through structured learning solutions.

For us, learning and developing capability goes beyond traditional or outsourced vendor delivered learning. We believe in the value of internally designed solutions and leveraging internal experts. We consider all factors that impact employee, team capability and performance and work collaboratively to develop successful solutions. This role allows for unbridled curiosity towards the functioning of the organization and how we can continuously improve.

In This Role, You'll Get To

• Lead and support management of global learning projects, ensuring timelines and deliverables are met for the business you are aligned to.
• Assist in the design, development, and execution of learning programs that align with Agoda’s business and cultural objectives
• Support stakeholders and learning team in delivering solutions that enhance employee performance and engagement.
• Experience with change management & enablement learning strategies will be an added advantage.
• Build relationships across group companies to leverage existing learning content to adapt it to the organizational requirements.
• Use data to track and measure the impact of learning programs and generate insights to improve learning effectiveness.
• Conduct research and support the identification of learning trends, employee sentiment, and capability gaps
• Assist in facilitating learning sessions, workshops, and development initiatives for employees at various levels.
• Work closely with internal teams to leverage subject-matter expertise and internal resources to enhance learning experiences.
• Stay informed about best practices in learning and development to bring innovative approaches to the team.

For more information on how we work within the organization, see this article: https://www.mckinsey.com/business-functions/organization/our-insights/toward-a-new-hr-philosophy . 

 What You'll Need to Succeed

• 8+ years of experience in a business consulting/learning and development or organizational development role at a multi-national organization.
• Undergraduate degree expected, advanced degrees welcome.
• Strong communication skills and ability to facilitate training and workshops.
• Analytical mindset with the ability to track, measure, and report on learning program effectiveness & to work with data to identify patterns and generate actionable insights.
• Experience in designing and delivering learning programs across different employee demographics and an understanding of adult learning principles and instructional design methodologies is a plus.
• Ownership and growth mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Ability to effectively handle ambiguity and adapt in a constantly changing multi-cultural business environment
• Flexibility in working across time zones
• Display of humility, flexibility, & curiosity is paramount.

**This role is Based in Chicago, US**

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.

The range for Chicago-metro area is  $110,000-137,000. 

Diversity at Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office.

Equal Opportunity Employer  

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

E-Verify Program Participant

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

About Rocket Travel by Agoda:  

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands. 

Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work: 

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Chicago hybrid (preferred). We have an amazing office in Chicago West Loop. We have a hybrid team and a flexible work environment.
• Share your passion for travel with equally adventurous teammates.
•  Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business.  

Our Purpose – Bridging the World Through Travel  

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. 
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. 

Senior Product Manager, White Label Loyalty (Chicago-based) 

As our Senior Product Manager, White Label Loyalty Partners, you’ll shape the future of loyalty experiences that delight customers, drive white label partner growth, and scale our loyalty platform business globally. 

What You’ll Do:

Strategy & Analysis 

• Lead competitive-landscape and market analyses to identify new loyalty growth opportunities. 

• Define product strategy and success metrics using quantitative methods and data-driven insights. 

• Analyze user requirements and inform roadmap decisions. 

Execution & Delivery 

• Drive end-to-end product development: conceptualize, launch, and optimize loyalty features and solutions. 

• Build and run experiments to test performance, measure impact, and iterate rapidly. 

• Develop engineered processes and innovative technologies to improve organizational efficiency. 

Collaboration & Influence 

• Partner with Engineering, UX, Marketing, and Legal teams to deliver cutting-edge travel solutions. 

• Liaise with senior internal and external stakeholders to align on vision, priorities, and go-to-market plans. 

• Collaborate across regions, product areas, and functions to solve some of the world’s most difficult loyalty challenges. 

 What you’ll need to succeed: 

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline). 

• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making 

• Strong data skills  

• Bias for action to unlock business value for our partners and RTA 

• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders 

• Experience developing and launching products 

• Experience leading global product vision, go-to-market strategy and design discussions. 

• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change 

• Hands-on mentality 

It’s great if you have: 

• MBA or Master’s degree in Math, Economics, Computer Science or Statistics 

• Data tools – SQL, Python, R, or equivalent 

Equal Opportunity Employer  

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. 

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. 

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes. 

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.  

The annual salary range for the Chicago-metro area is $126,000 - $189,000.

Diversity at Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office.

Equal Opportunity Employer  

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

E-Verify Program Participant

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

Rocket Travel by Agoda is looking for an Accounting Manager to join our growing accounting team. In this role, you’ll work closely with our team to oversee general accounting duties related to month-end close, AP/AR processing, treasury function, and other ad-hoc requests. Web-savvy, energetic, and analytical individuals with a solid business/accounting background that are willing to be proactive and apply other skills and talents toward the company’s collective goals, are encouraged to apply. This is a Chicago-based contract position slated for a minimum of 9 months (with possible extension). 

Rocket Travel is a place where you:

• Work with teammates across the globe who have a passion for finding solutions backed by data and strategy. 
• Take moonshots by going above and beyond to hit and exceed our goals as a team.
• Rise together by working collectively to elevate ourselves, supporting one another and catching each other when we fall. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Share your passion for travel with equally adventurous and spontaneous teammates. 
• Work within Booking Holdings (NASDAQ: BKNG) group of companies to create travel solutions that build customer loyalty through customized value propositions for partners around the world 

As an Accounting Manager at Rocket Travel, you will: 

• Oversee the monthly and year-end close process. This individual will oversee closing entries and review the close task list in an accurate and timely manner.

Perform high-level review of B/S and P/L accounts with the Controller to ensure financial statement completeness and accuracy

• Manage monthly account reconciliation process for B/S accounts and corresponding journal entries
• Assist our Risk & Controls Manager in implementing our SOX Readiness plan and documenting procedures accordingly.

Help with our Salesforce Optimization project by implementing best practices and metrics for the teamReview and approve journal entries by team members to ensure that items are accurately recorded and correct in the final financial statement impactOversee timely processing and reconciliation of invoices. This individual will oversee the AP functions and ensure timely processing of payments.

• Support Treasury activities. This individual will review wire/ACH payments, review wire templates, and oversee weekly cash reconciliations.
• Review A/R invoices and account statements. This individual will review AR balances and Agings and ensure that our Credit & Collections policy is adhered to.
• Monitor employee expenses. This individual will work to ensure compliance with the company expense policy and approve expenses for timely reimbursement to employees. 
• Manage accounting staff team members and help to further their development in both accounting and career trajectory
• Take ownership and make a difference. We’re a smaller team and often wear many hats. Some projects may not be completely defined. This individual will take a resourceful approach to what’s needed and drive results.

About you:

• You have relevant accounting experience at a minimum of 5-8 years
• You have a business-related degree with a preference for Accounting; CPA is required
• You have a strong knowledge of Excel and SQL
• You’re familiar with our systems - Oracle and Salesforce
• You have a positive attitude and willingness to work and communicate on a small team
• You display overall well-roundedness and attention to detail in order to pick up duties quickly with accuracy
• You show an analytic approach to problem solving and can make data-driven recommendations for improvement

About Rocket Travel by Agoda

Rocket Travel by Agoda is a travel technology company founded in 2012 under our flagship consumer facing product, rocketmiles.com. Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to earn and redeem miles and points for booking hotels, rental cars, flights and activities. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms.  We help our partners develop successful go-to-market strategies through marketing expertise and data to support their overall growth. 

We attract customers from every corner of the globe with a seamless user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. 

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.

A Final Word: 

To all recruitment agencies: Rocket Travel by Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, employees or any other organization location. Rocket Travel by Agoda is not responsible for any fees related to unsolicited resumes.

There are a variety of factors that go into determining a range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. 

The hourly amount for the Chicago area is $57.21 per hour (40 hours per week). 

Diversity at Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office.

Equal Opportunity Employer  

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

E-Verify Program Participant

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

About Rocket Travel by Agoda: 

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Position Summary:

Rocket Travel by Agoda is seeking a highly motivated and results-driven Senior Manager, Enterprise Partnerships to join our dynamic team. This role offers a unique opportunity to manage and grow one of our largest financial institution partnerships, driving mutual success through strategic relationship management and cross-functional collaboration. The ideal candidate will have a strong background in account management and negotiation, with a passion for delivering value in complex enterprise partnerships. 

As a member of the Enterprise Partnerships team, you will work closely with internal and external stakeholders to ensure the success of our partnership initiatives. This role requires strategic thinking, excellent communication skills, and the ability to collaborate effectively with internal and external stakeholders.  

Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Chicago hybrid (required). We have an amazing office in Chicago West Loop. We have a hybrid team and a flexible work environment. Must be based in Chicago or willing to relocate. 
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. 

As Senior Manager, Enterprise Partnerships at Rocket Travel by Agoda, you will: 

Strategic Partnership Management:

• Serve as the primary relationship owner for one of our key financial institution partners, ensuring alignment with their business objectives and goals.
• Support the development and execution of partnership strategies to drive growth, innovation, and long-term value for both organizations.
• Act as a trusted advisor to the partner, providing insights and recommendations to strengthen the relationship. 

Business Development & Growth:

• Identify and support new opportunities to expand the partnership, including new product offerings, joint initiatives, and revenue-generating opportunities.
• Collaborate with internal teams (e.g., product, marketing, legal, and operations) to deliver solutions that meet partner needs and align with organizational goals.
• Monitor and analyze key performance metrics to assess the health of the partnership and identify areas for improvement.

Stakeholder Engagement:

• Build and maintain strong relationships with key stakeholders within the partner organization.
• Facilitate and lead regular business reviews, ensuring alignment on goals, performance, and strategic priorities.
• Act as the internal advocate for the partner, ensuring their needs and priorities are effectively communicated and addressed.

Cross-Functional Collaboration:

• Work closely with internal teams to ensure seamless execution of partnership initiatives and deliverables.
• Provide insights to inform product development, marketing strategies, and operational improvements.
• Serve as a subject matter expert on the financial institution partner, sharing insights and best practices across the organization.

Risk Management & Compliance:

• Proactively identify and mitigate risks associated with the partnership, ensuring compliance with regulatory requirements and contractual obligations.
• Address and resolve any issues or conflicts that may arise, maintaining a focus on long-term relationship health.

About you:

• 7+ years of proven work experience in building effective client relationships via account management at a technology company, online travel company, financial services institution, or at an institution managing large Fortune 500 accounts. 
• Strong strategic thinking and problem-solving skills, with the ability to navigate ambiguity and drive results.
• Solid relationship management and interpersonal skills, with the ability to influence and build trust with stakeholders.
• Strong communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
• Curious, data driven and energized by fast-paced data-driven working environments.
• Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines.
• Willingness to travel up to 10-20% of the time for partner meetings  and other business needs.
• Bachelor's Degree  in appropriate field of study or equivalent work experience

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. 

The annual salary range for the Chicago-metro area is $117,000 - $138,000. 

Diversity at Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office.

Equal Opportunity Employer  

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

E-Verify Program Participant

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)