About the Role

The Senior Processor Implementation Manager is a senior individual contributor role within ChimeCore’s Processor Operations function, focused on ensuring the reliable implementation, validation, and operational readiness of payment processors, funds flows, and platform changes across ChimeCore. This role exists to apply deep system knowledge, operational judgment, and data expertise to complex payment workflows while partnering closely with Engineering, Accounting, Finance and Banks Operations teams. Success in this role is defined by high-quality implementations, faster issue resolution, and strong cross-functional trust.

The base salary offered for this role and level of experience will begin at $156,000 and up to $215,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role you can expect to

• Lead complex processor implementations, migrations, and platform changes within defined Processor Operations scope, ensuring operational readiness and clear handoff to steady-state owners.
• Serve as a subject matter expert on ChimeCore payment flows, transaction lifecycles, and data models across multiple payment rails.
• Partner with Engineering to review changes, validate operational assumptions, and surface downstream impacts, running it by leadership where approval authority is required.
• Support Accounting, Audit, Risk, and Finance by interpreting platform behavior and transaction data to aid investigations and reporting
• Participate in incident response and escalations by driving investigation, proposing hypotheses, and supporting remediation, with accountability shared across owning teams.
• Define expected versus anomalous processor behavior and contribute to the design of monitors and alerts in partnership with Engineering and Processor Operations.
• Perform advanced data analysis and SQL-based investigations to support reconciliation research root-cause analysis and be able to articulate the finding to a broader audience. Produce clear documentation of processor behavior, funds flows, and operational nuances to reduce dependency on individual knowledge.
• Act as a trusted advisor to Implementation and Reconciliation Managers, providing implementation context and guidance while avoiding single-threaded dependency.

To thrive in this role, you have

• 8+ years in bank and/or payment operations with a broad understanding of operations; including accounting, funds flow, settlement, processing, etc. 
• A strong reconciliation background
• An understanding of the end-to-end payments ecosystem, including payment methods, card networks, issuer processing, and the regulatory environment
• An understanding of ACH originations, returns, settlements and everything in between, AAP certification is a huge plus
• Familiarity with network operations including Visa, Mastercard, PLUS, and Star, as well as with network vendors that facilitate AFT/OCT payments and other forms of card-based money movement
• Extensive experience with Google Office (Sheets, Docs and Slides), analytics platforms (Looker, Snowflake), SQL, core banking systems and related products.
• Experience working cross functionally with Product, Accounting, Compliance, Legal, Risk & Engineering to identify, evaluate and size opportunities and prioritize work
• Experience driving continuous improvement projects, where you’ve applied deep knowledge to uncover and execute both short term and long term optimizations
• A member obsessed mindset, eager to learn and improve the user experience
• A curious and creative problem solving ability - can facilitate resolution of issues in a timely manner by working cross-functionally with product and engineering teams
• Excellent business acumen, communication skills and a self-starting attitude

#LI-Onsite #LI-GC1

The Opportunity:

 As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable.

You Will:

• Lead Portfolio Reviews & Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements.
• Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions.
• Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations.
• Own Compliance & Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations.
• Build & Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection.
• Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies.
• Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation.

You Should Have:

• 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred).
• Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions.
• Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management.
• Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios.
• Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus.
• Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops.
• Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus).

 Why Flexport:

You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here.

The Opportunity:

 As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable.

You Will:

• Lead Portfolio Reviews & Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements.
• Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions.
• Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations.
• Own Compliance & Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations.
• Build & Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection.
• Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies.
• Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation.

You Should Have:

• 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred).
• Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions.
• Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management.
• Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios.
• Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus.
• Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops.
• Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus).

 Why Flexport:

You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here.

Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you’ll see the impact of your work on the world.

Our B2B Team

Noom’s B2B team partners with employers, health plans, and organizations to deliver scalable, data-driven health solutions that improve outcomes and drive measurable value. By combining behavioral science with robust analytics, this team ensures our partners have the insights and tools needed to support their populations and make confident, informed decisions.

About the Role

As we continue to grow, we’re seeking a Business Analyst, Commercial to deliver high-quality analytics, reporting, and insights that power client success and commercial decision-making. In this highly cross-functional role, you’ll partner with Client Success, Sales, Product, Data/Analytics Engineering, and Operations to ensure our enterprise clients have accurate, actionable data. Your work will span dashboard development, ad-hoc analysis, and data quality improvements—enabling stakeholders to self-serve insights without compromising accuracy or compliance.

You Will

• Own client-facing reporting and analytics delivery for QBRs, renewals, and expansion efforts, including engagement, outcomes, utilization, and program performance insights
• Deliver high-impact ad-hoc analyses for Sales, Client Success, and leadership, translating ambiguous questions into clear metrics, queries, and actionable outputs
• Build, maintain, and enhance Looker dashboards and explores, improving usability through standardized definitions, intuitive design, and clear documentation
• Ensure data accuracy and consistency by proactively validating dashboards, managing changes in upstream data, and performing regression checks
• Investigate and resolve data discrepancies in partnership with Data/Analytics Engineering, identifying root causes and clearly communicating outcomes to stakeholders
• Support operational analytics across billing, eligibility, and partner reporting requirements, while driving scalability through standardization, automation, and documentation

About You

If you’re interested in shaping the future of health by delivering trusted, scalable analytics that empower enterprise partners, this role may be for you!

You Have

• Bachelor’s degree in Business, Economics, Statistics, Mathematics, Computer Science, or a related field (or equivalent practical experience)
• 3+ years of experience in business or data analytics, ideally in healthcare, benefits, or B2B SaaS environments
• Strong proficiency in SQL, including joins, aggregations, window functions, and debugging complex datasets
• Hands-on experience with Looker or similar BI tools, building dashboards and stakeholder-facing reports
• Proven ability to translate complex, ambiguous questions into clear analyses and actionable insights
• Excellent communication skills, with the ability to explain methodologies and findings to both technical and non-technical audiences
• Experience with healthcare data (e.g., eligibility, enrollment, outcomes, or claims concepts) is a plus
• Familiarity with modern data stacks (e.g., dbt, Snowflake, Databricks, BigQuery) and data quality practices
• Experience supporting Client Success or Sales workflows (e.g., QBRs, renewals, expansion analytics) preferred
• Comfort working in a fast-paced, ticketed environment (e.g., Jira) with shifting priorities

What Makes This Job Amazing

• You’ll help millions of people live healthier lives while supporting enterprise partners at scale
• You’ll work on high-impact analytics that directly influence renewals, expansion, and client trust
• You’ll partner with a strong cross-functional group spanning Client Success, Sales, Product, and Data
• You’ll grow quickly in a transparent, high-performance environment with meaningful ownership

What You'll Earn and Enjoy

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value, not just the role you fill.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays, generous time off, Summer Fridays, and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier, premium plans for you and your family, including medical, dental, vision, and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards, a performance-based bonus, and exclusive access to Noom’s products, so you can grow with us, win with us, and enjoy what we build.

The base salary range for this position is $101,000 - $129,000. Actual compensation is determined by job-related factors, including experience, skills, qualifications, and location. 

This role is eligible for our NYC or Princeton office locations, operating on a hybrid schedule (2 days per week on-site).

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

We’re more than a health tech company—we’re a movement. This belief extends to our culture: we empower our people to think big, act boldly, and take pride in their contributions to shaping the future of health. With a strong remote culture, as well as offices in NYC and Princeton, we’ve been named one of the Best Places to Work by Inc., Fortune, Glassdoor, and Quartz—including honors for technology and diversity.

Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.

About the Role

Orchard is looking for a Growth Marketing Manager to manage our paid digital channels. In this role, you will manage a 7-figure marketing budget, spread across existing and new channels. Our digital channels have been a critical component of our customer acquisition to date and we’re looking for a performance-driven candidate to drive increased growth and efficiency.

The right candidate is highly analytical with a bias for action. You will work day to day running campaigns on Paid Search and Social, digging into the data to understand the “why” behind performance, and launching ad and product tests to improve upon it. You’ll also get to flex your creative muscles by owning landing page testing and working closely with our internal creative team, freelancers, and AI enabled tools to design and test new ad formats. This role is a unique opportunity for an experienced digital marketer to scale their impact or for an agency manager to gain experience on the client side.

This is a full-time role that will report into the Director, Growth Marketing. The ideal candidate will be based in New York, NY and able to work from our office two days a week.  However, we are able to hire this role remotely in the following states as well: AZ, CA, CO, CT, DC, FL, GA, MA, NC, NJ, OR, PA, SC, TN, TX, VA, WA.

What You’ll Do Here:

• Manage a 7-figure marketing budget, setting and managing to ambitious KPIs across Paid Search, Paid Social, and other new channels
• Create a testing strategy that encompasses testing within existing channels and identifying and executing tests in new channels
• Work with our no-code web development tooling and product teams to test new landing page experiences, segmentation, and targeting tactics
• Collaborate with internal creative team to launch customer-centric creative tests across a variety of formats (ex: static, video, testimonials)
• Maintain and share weekly reporting dashboards, ensuring you’re digging into the “why” behind campaign performance
• Build a deep understanding of our customer funnel, ensuring your channels are driving high-quality leads

We’d Love to Hear From You if You Have:

• 2+ years of experience driving growth within a B2C performance marketing function
• Background in digital marketing with emphasis on Meta and Google, other digital channels a plus
• Aptitude for rigorous experimentation, relentlessly seeking ways to improve campaign efficiency and profitability
• Deep experience with data analytics and visualization platforms such as Tableau, Google Analytics, or Looker
• Experience with high consideration/LTV products
• Strong written and verbal communication skills and can synthesize learnings to share with stakeholders and executive leadership
• Amazing attention to detail
• Team player attitude and comfort working in a fast-paced environment

The pay range for this position in New York City is $110,000-$130,000/year. The actual base pay offered may vary within the range provided depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. This information is provided per the New York City Human Rights Law. Please note that the range provided is applicable only to New York City-based applicants. Base compensation may vary if the work location is outside of New York City.

About the Role

Orchard is looking for a Growth Marketing Manager to manage our paid digital channels. In this role, you will manage a 7-figure marketing budget, spread across existing and new channels. Our digital channels have been a critical component of our customer acquisition to date and we’re looking for a performance-driven candidate to drive increased growth and efficiency.

The right candidate is highly analytical with a bias for action. You will work day to day running campaigns on Paid Search and Social, digging into the data to understand the “why” behind performance, and launching ad and product tests to improve upon it. You’ll also get to flex your creative muscles by owning landing page testing and working closely with our internal creative team, freelancers, and AI enabled tools to design and test new ad formats. This role is a unique opportunity for an experienced digital marketer to scale their impact or for an agency manager to gain experience on the client side.

This is a full-time role that will report into the Director, Growth Marketing. The ideal candidate will be based in New York, NY and able to work from our office two days a week.  However, we are able to hire this role remotely in the following states as well: AZ, CA, CO, CT, DC, FL, GA, MA, NC, NJ, OR, PA, SC, TN, TX, VA, WA.

What You’ll Do Here:

• Manage a 7-figure marketing budget, setting and managing to ambitious KPIs across Paid Search, Paid Social, and other new channels
• Create a testing strategy that encompasses testing within existing channels and identifying and executing tests in new channels
• Work with our no-code web development tooling and product teams to test new landing page experiences, segmentation, and targeting tactics
• Collaborate with internal creative team to launch customer-centric creative tests across a variety of formats (ex: static, video, testimonials)
• Maintain and share weekly reporting dashboards, ensuring you’re digging into the “why” behind campaign performance
• Build a deep understanding of our customer funnel, ensuring your channels are driving high-quality leads

We’d Love to Hear From You if You Have:

• 2+ years of experience driving growth within a B2C performance marketing function
• Background in digital marketing with emphasis on Meta and Google, other digital channels a plus
• Aptitude for rigorous experimentation, relentlessly seeking ways to improve campaign efficiency and profitability
• Deep experience with data analytics and visualization platforms such as Tableau, Google Analytics, or Looker
• Experience with high consideration/LTV products
• Strong written and verbal communication skills and can synthesize learnings to share with stakeholders and executive leadership
• Amazing attention to detail
• Team player attitude and comfort working in a fast-paced environment

The pay range for this position in New York City is $110,000-$130,000/year. The actual base pay offered may vary within the range provided depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. This information is provided per the New York City Human Rights Law. Please note that the range provided is applicable only to New York City-based applicants. Base compensation may vary if the work location is outside of New York City.

The Role

We’re looking for a strategic, hands-on Director of Lifecycle Marketing to drive acquisition and engagement across our portfolio of brands. In this role, you’ll own our full CRM communication strategy by optimizing engagement with existing contacts while expanding our email list and driving more free consultations.

You’ll lead campaign execution, A/B testing, and personalization efforts, supported by a CRM Manager, to maximize performance without compromising brand integrity. You’ll collaborate closely with marketing, product, and sales teams to refine our push notification strategy and deepen app engagement.

You’ll thrive in this role if you’re a data-driven marketer with a strong analytical mindset, deep expertise in platforms like Braze, Iterable, or HubSpot, and a passion for continuous experimentation. You’re comfortable balancing strategic thinking with tactical execution and enjoy working cross-functionally with Sales, SEO, Performance Marketing, Online Events, Customer Success, and Social Media teams to launch programs that deliver results.

Your north star metric? Consultations generated from our contact database.

If you’re excited to build impactful lifecycle programs that create meaningful customer relationships and drive real business outcomes then we’d love to hear from you.

This is an in-person role requiring 5 days/week in our NYC office (Gramercy).

What You'll Do

• Own the end-to-end strategy and execution of lifecycle marketing programs, building clear and personalized user journeys that drive acquisition, engagement, conversion, and retention
• Analyze cohort and segment performance regularly to uncover trends, understand the “why” behind user behavior, and develop actionable insights that inform strategy
• Develop and execute a robust experimentation roadmap to increase acquisition, engagement, and lifetime value through A/B testing and continuous optimization
• Create and manage sophisticated email and SMS campaigns, including drip sequences, targeted newsletters, transactional messages, and upgrade flows, all aimed at increasing product engagement and driving conversion
• Identify drop-off points within the user journey and implement targeted, trigger-based campaigns to address friction and improve key KPIs
• Ensure compliance with deliverability best practices and maintain a strong sender reputation across all messaging platforms (email and SMS)
• Leverage customer segmentation and persona development to tailor messaging, offers, and campaigns that resonate with high-potential customer groups
• Collaborate closely with the data team to define and build end-to-end lifecycle reporting and track performance across channels
• Lead and grow a team of lifecycle marketers, acting as both a player and coach — mentoring team members, advocating for their work, and rolling up your sleeves to contribute directly when needed
• Ensure consistent and personalized messaging across the funnel, delivering the right message to the right person at the right time through the right channel
• Track and report on campaign performance and KPIs, such as lead volume, conversion rates, pipeline growth, LTV, and ROI; provide recommendations to optimize results
• Forecast marketing outcomes and track progress toward growth and revenue goals
• Stay on the cutting edge of AI and martech tools, proactively identifying and implementing technologies that improve efficiency, personalization, and performance across lifecycle programs

Who You Are

• 6–8+ years of lifecycle marketing experience, ideally in high-consideration or long-sales-cycle environments that require thoughtful lead nurturing strategies
• 2–3 years of experience managing and scaling high-performing teams
• Deep expertise in HubSpot; familiarity with Braze, Iterable, or similar tools is a strong plus
• Proficiency in email and SMS marketing automation, including segmentation, triggers, and personalized flows
• Bonus points for experience working with customer data platforms (CDPs) like Simon Data, Iterable, or Optimove
• Basic working knowledge of SQL and comfort querying data
• Strong understanding of HTML and template scripting languages (e.g., Jinja, Django, or ESP-specific templating systems)
• Exceptional copywriting skills with a proven ability to engage target audiences and iterate on messaging based on performance data
• Highly analytical mindset, with a track record of using data to inform campaign strategy and drive measurable results
• Familiarity with Looker or experience in data transformation is a plus
• A balance of creative thinking and analytical rigor. Someone who can conceptualize big ideas and dive into the data
• Comfortable rolling up your sleeves and getting into the weeds. A builder, not just a strategist
• Able to translate data into clear insights and actionable marketing strategies

What We Look For

• A passion for cultivating authentic connections
• Individuals who embody a winning attitude
• A mindset fueled by curiosity
• Determination to hustle and overcome challenges
• An infectious enthusiasm and adaptability
• Boundless energy and relentless tenacity
  
  

The targeted salary for this role is: $150,000 - 160,000. Actual salary is dependent upon several factors, including the applicant's experience, knowledge, skills, and abilities and geographic location. The pay ratio between base pay and target incentive will be finalized at the offer. The pay range is subject to the discretion of the Company.

About the Role

You will play a pivotal role in building out the Sales Strategy and Operations function in Verkada’s New York City office to drive growth and efficiency in our Enterprise business. As the Enterprise Lead, you will partner with the Enterprise sales leadership team to define strategy and drive operational initiatives impacting a 100+ person organization. 

What You'll Do

• Serve as the strategy and operations partner with Enterprise sales leadership.
• Make the sales motion run more effectively, efficiently, and ultimately drive higher bookings at sustainable cost.
• Bring a mix of analytical skills, nose for value, operational chops, and communication while operating with significant autonomy in a fast-paced environment.

What this Role Entails

• Strategy & operations partnership: you will help Enterprise sales leaders develop their strategies and run point on operationalizing these strategies on a daily basis.
• P&L management: work closely with sales and finance leaders to manage the Enterprise business from a headcount, revenue, and cost standpoint.
• Operational ownership: identify pain points in the sales motion and drive operational improvements, serving as a product manager with our team's software engineers to support the growth of the Enterprise organization.
• Analytical insights: develop reporting and analyses that help the sales team to sell strategically and better understand their business. Scope and execute analytical special projects to help us understand what drives success in Enterprise.
• Cross-functional partnership: partner with other critical parts of the business (marketing, product, supply chain, finance, etc.) to drive value and efficiency to the Enterprise organization. Provide the sales perspective to these other stakeholders and drive connectivity between the sales team and other business units.

What You Bring

• High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. 
• Raw smarts: we are looking for people with strong business acumen who can approach complex problems and solve them from start to finish.
• Excellent analytics skills: you have a data-driven mentality; you are excited to dig through data to drive evidence-based discussions and decision-making. Excel / Google Sheets skills are a must; SQL / Tableau / Looker experience is a plus.
• High attention to detail: at Verkada, we pride ourselves on first principles thinking and sweating the details as the keys to business results. You should excel in these areas and set a standard for others.
• Communication and stakeholder management: you'll need to be able to connect with sales reps and hardware engineers alike to build scalable processes. Strong written and verbal communication skills are a must.
• Flexibility and hustle: you are comfortable working in a fast-paced startup environment that will require you to manage competing priorities and continually adapt to change as the company scales.
• Prior experience in high impact functions: 5+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup. Previous sales, sales operations, or strategy experience is a plus. Bachelors or masters from a top school preferred.

US Employee Benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About Us

Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.

Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.

About this Role

The Clinical Outcomes Lead serves as the clinical market leader for Sage’s skilled nursing expansion efforts. Reporting to the Head of Clinical, this role bridges frontline care delivery, data insights, and product adoption to drive measurable clinical and operational outcomes across SNF customer sites.

This individual will build trusted relationships with Directors of Nursing and senior clinical leaders, lead clinical adoption strategies, and translate outcome data into credible narratives that support pilot success, customer retention, and portfolio expansion. The Clinical Outcomes Lead plays a critical role in turning early implementations into evidence-based proof points that reinforce Sage’s clinical value proposition in the post-acute market.

Success in this role requires strong clinical fluency, comfort working in technology-enabled care environments, and the ability to quickly earn credibility with skeptical stakeholders while driving meaningful change in complex SNF settings.

This role is based in NYC and requires up to 25% travel to support onsite clinical partnership with pilot and expansion communities, with a focus on accelerating product adoption, validating workflow integration, and ensuring Sage deployments translate into clear clinical and operational success.

Responsibilities

Clinical Relationship Leadership (SNF Vertical)

Serve as Sage’s primary clinical partner for SNF customers.

• Build and maintain trusted relationships with Directors of Nursing, Administrators, regional clinical leaders, and frontline staff
• Identify and develop clinical champions and convert skeptics into advocates through hands-on partnership
• Lead regular clinical engagement cadences across pilot and expansion sites
• Represent Sage’s clinical expertise in enterprise conversations

Clinical Outcomes Ownership

Define, measure, and communicate the clinical impact of Sage deployments.

• Establish baseline clinical metrics and success criteria in partnership with customer leadership
• Monitor and interpret outcomes including hospital readmissions, response times, staffing efficiency, and quality indicators
• Partner with the Head of Clinical and Data teams to develop SNF-specific dashboards and reporting frameworks
• Translate outcomes into credible clinical narratives for facility, regional, and executive stakeholders support customer retention and expansion

Clinical Proof Points & Expansion Support

Turn successful implementations into scalable evidence of value.

• Develop clinical case studies, outcome summaries, and impact narratives
• Present results to facility and regional leaders to support pilot conversion and portfolio expansion
• Partner with Growth and Sales teams to reinforce clinical differentiation in enterprise deals

Product and Market Insight

Ensure Sage solutions align with real SNF workflows and clinical priorities.

• Observe care delivery workflows and recommend practical improvements to support sustained usage
• Provide structured feedback to Product and Customer Success teams on clinical workflow, adoption barriers, and feature needs
• Surface emerging market insights and operator priorities to inform Sage’s SNF strategy

Minimum Qualifications

• RN with 5+ years experience, including direct SNF or post-acute care delivery and at least 1–2 years in a clinical success, implementation, or advisory capacity
• Deep familiarity with the regulatory landscape: CMS, PDPM, 5-Star Quality Rating System, hospital readmission reporting
• Expertise in clinical data analysis and synthesis: interpreting complex data and translating it into accurate, compelling narratives for executive-level customer presentations.
• Proven ability to build trust with clinical stakeholders quickly (this person earns credibility through clinical fluency and follow-through, not rapport alone)
• Comfort working in technology-enabled care environments, including dashboards, reporting tools, and clinical analytics platforms

Preferred Qualifications

Clinical & Industry Experience

• Experience working for a healthcare technology vendor, consultant, or managed services company
• Familiarity with leading SNF EMR platforms
• Prior leadership experience in clinical operations

Data & Analytics

• Comfort with BI tools (Tableau, Looker, or similar)
• Experience building or contributing to clinical quality improvement initiatives with measurable outcomes
• Familiarity with MDS assessment processes and how they connect to quality metrics

Relationship & Growth Skills

• Experience presenting to C-suite or regional operations leaders in a customer-facing or internal strategy context
• Track record of building clinical champions inside complex, matrixed organizations
• Prior involvement in sales support, pilot programs, or implementation work

Startup & Operational Fit

• Comfort operating without established playbooks
• Experience in a high-growth or early-stage company where the role evolved quickly

Benefits and Pay

Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.

Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $130,000–$170,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.

EEO Statement

Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About the job

We are looking for a seasoned Strategy & Planning professional to help us lead the Customer Success Strategy & Planning function worldwide. You will be responsible for learning the ins and outs of each major MongoDB Sales and Customer Success Business, play a critical role in building relationships with the senior leadership team, developing the team, and drive forward initiatives that will help us unlock sales revenue. The ideal candidate understands what makes a team thrive, has a strong interest in data analysis to tell stories, and thrives in shaping narratives that are conducive to helping our Sales team grow.

Our Strategy and Planning team, part of our broader Sales Operations team, strives to help our field organizations go faster and grow faster. This function acts as business partners to our Senior Leaders. You have an opportunity to embed yourself as the “COO” of the Customer Success business, and your responsibilities will range across a variety of strategic initiatives including analyzing inefficient business rules, piloting new roles / engagement mechanisms, optimizing for obstacles in the sales / csm partnership process, and analyzing sales data to come up with meaningful business insights.

The Opportunity

As the Senior Manager of Strategy and Planning, you will:

• Help drive the analytical rhythm of our business including quarterly business reviews, org deep dives
• Partner with Senior leadership to drive customer, market  and segment specific analyses to uncover insight
• Become an expert in business and CS rules 
• Conceptualize and pilot new programs to test the effectiveness of various roles / comp plans / engagement mechanisms
• Lead the quarterly and annual business planning for the CS teams
• Collaborate with various business units to drive productivity and headcount scenario analyses

The Ideal Candidate

• Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.)
• 5+ years of work experience in either Sales Strategy / Consulting / Sales Operations / Analytics
• You have experience supervising direct reports
• Effective communicator who can break down convoluted technical concepts into simple business vernacular
• Strong SQL knowledge with an ability to write SQL queries to extract data needed for analysis is preferred but not required
• You are a spreadsheet wizard with the ability to manipulate and analyze data
• Experience with at least one major business intelligence tool (Tableau,Google Data Studio,Looker)
• You can navigate your way around Salesforce.com with relative ease

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273355192

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Retention Marketing Analyst on our Marketing team in New York City. 

This role plays a crucial part in engaging and retaining our paid subscribers across the US + Canadian market. Developing content to help guide the user through their customer journey, add their family members and identify top users to launch our first ambassador programs. The specialist will work with cross functional teams to develop, test and scale lifecycle strategies across email, in-app, push and SMS.

YOUR IMPACT

• Drive Retention & Upsell Strategies: You will develop and execute targeted marketing initiatives to increase subscriber retention and drive family member conversions. By identifying and testing strategies to maximize subscriber lifetime value, you’ll ensure users remain engaged and continue to see value in their membership. Leveraging data-driven insights, you’ll analyze user behavior and churn trends to proactively address pain points and optimize the subscriber journey.
  
• Community & Engagement Growth: You will lead the Ambassador Program, activating subscribers as advocates through referrals, testimonials, and engagement campaigns. At the same time, you’ll drive go-to-market strategies for new partner launches, ensuring subscribers stay informed and engaged with what's available to them at Wellhub.
  
• Data-Driven Decision-Making: Your role will involve using analytics to measure the impact of engagement initiatives and continuously optimize lifecycle marketing efforts. Through A/B testing, campaign iteration, and data-driven decision-making, you will refine messaging, campaign structures, and engagement tactics to improve performance.
  
• Cross-Functional Collaboration: As part of a global team, you'll collaborate with key local stakeholders (Client Success, Product Development, Client Experience, Partners Marketing) and leads from other regions to manage cross-functional initiatives, get input from local teams, and give visibility of your work. Build trust and foster a collaborative and fast-paced environment.
• Local Trends and Opportunities: Spearhead campaign innovation by identifying local trends, benchmarking competitors and marketing initiatives from other companies. Prioritize and align implementation internally and externally with the Global structure and local leadership teams.
  
• Execution and Project Management: Act as a project manager for local initiatives, ensuring end-to-end execution from planning to CRM campaign execution in an agile manner. Highly effective at following campaign build best practices within Braze (set up, QA, review) to proactively avoid errors. Comfortable escalating concerns + asking questions to ensure campaigns are set up correctly.  Document learnings following Global guidelines.
  
• Creative Asset Development: Oversee the creation of assets, including CTA, visuals, and copy, maintaining consistency across channels and following marketing (and Gympass) best practices. Be hands-on using existing templates to develop marketing creatives with drag-and-drop tools like Canva, Figma, and Structured Web.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Bachelor’s degree in Marketing, Business, Analytics, or a related field.
• 3+ years experience in B2C marketing, CRM, or customer lifecycle management
• Proven track record in multi-channel CRM execution (email, SMS, In-app, + push)
• Excellent analytical skills, with a data-driven approach to testing and optimizing customer retention strategies. Tableau, looker experience is a plus.
• Hands-on experience with CRM tools; ideally Braze or equivalent, lifecycle marketing, marketing automation platforms, and data analysis techniques.
• Strong attention to detail both in a project management and campaign development perspective, leveraging tools like Asana.
• Demonstrated success in managing and executing marketing campaigns and initiatives
• Experience launching an ambassador or community program, preferred 
• Proven track record in project management, strategic planning, and cross-functional collaboration.
• Experience in developing playbooks, documentation, and reporting frameworks that drive continuous improvement.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that 3+ years experience in B2C marketing, CRM, or customer lifecycle management is required.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

In New York, California, Colorado, Massachusetts, and Washington, the annual base salary range for this role is $80,000 - $100,000 . The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role is eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program. 

Our benefits include:

WELLHUB: Free Gold-level membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health, dental, and vision insurance. Access to telehealth, care concierge, and an Employee Assistance Program. 

FINANCIAL WELLNESS: Plan for your future with 401(k) match, short-term and long-term disability, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

Our US HQ is in New York City. We are currently set up to hire in California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, North Carolina, New Jersey, New Hampshire, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines. 

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days PTO per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!) 

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer up to 12 weeks 100% paid parental leave to all new parents. For parents giving birth, we offer up to 18 weeks paid leave and a ramp-back period to return part-time while you get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Wellhub was named a Top Sales Team of 2025!
This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Growth Marketing Analyst on our Marketing team in New York City. 

This role plays a crucial part in engaging and retaining our paid subscribers across the US + Canadian market. Developing content to help guide the user through their customer journey, add their family members and identify top users to launch our first ambassador programs. The specialist will work with cross functional teams to develop, test and scale lifecycle strategies across email, in-app, push and SMS.

YOUR IMPACT

• Drive Retention & Upsell Strategies: You will develop and execute targeted marketing initiatives to increase subscriber retention and drive family member conversions. By identifying and testing strategies to maximize subscriber lifetime value, you’ll ensure users remain engaged and continue to see value in their membership. Leveraging data-driven insights, you’ll analyze user behavior and churn trends to proactively address pain points and optimize the subscriber journey.
  
• Community & Engagement Growth: You will lead the Ambassador Program, activating subscribers as advocates through referrals, testimonials, and engagement campaigns. At the same time, you’ll drive go-to-market strategies for new partner launches, ensuring subscribers stay informed and engaged with what's available to them at Wellhub.
  
• Data-Driven Decision-Making: Your role will involve using analytics to measure the impact of engagement initiatives and continuously optimize lifecycle marketing efforts. Through A/B testing, campaign iteration, and data-driven decision-making, you will refine messaging, campaign structures, and engagement tactics to improve performance.
  
• Cross-Functional Collaboration: As part of a global team, you'll collaborate with key local stakeholders (Client Success, Product Development, Client Experience, Partners Marketing) and leads from other regions to manage cross-functional initiatives, get input from local teams, and give visibility of your work. Build trust and foster a collaborative and fast-paced environment.
• Local Trends and Opportunities: Spearhead campaign innovation by identifying local trends, benchmarking competitors and marketing initiatives from other companies. Prioritize and align implementation internally and externally with the Global structure and local leadership teams.
  
• Execution and Project Management: Act as a project manager for local initiatives, ensuring end-to-end execution from planning to CRM campaign execution in an agile manner. Highly effective at following campaign build best practices within Braze (set up, QA, review) to proactively avoid errors. Comfortable escalating concerns + asking questions to ensure campaigns are set up correctly.  Document learnings following Global guidelines.
  
• Creative Asset Development: Oversee the creation of assets, including CTA, visuals, and copy, maintaining consistency across channels and following marketing (and Gympass) best practices. Be hands-on using existing templates to develop marketing creatives with drag-and-drop tools like Canva, Figma, and Structured Web.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Bachelor’s degree in Marketing, Business, Analytics, or a related field.
• 3+ years experience in B2C marketing, CRM, or customer lifecycle management
• Proven track record in multi-channel CRM execution (email, SMS, In-app, + push)
• Excellent analytical skills, with a data-driven approach to testing and optimizing customer retention strategies. Tableau, looker experience is a plus.
• Hands-on experience with CRM tools; ideally Braze or equivalent, lifecycle marketing, marketing automation platforms, and data analysis techniques.
• Strong attention to detail both in a project management and campaign development perspective, leveraging tools like Asana.
• Demonstrated success in managing and executing marketing campaigns and initiatives
• Experience launching an ambassador or community program, preferred 
• Proven track record in project management, strategic planning, and cross-functional collaboration.
• Experience in developing playbooks, documentation, and reporting frameworks that drive continuous improvement.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that 3+ years experience in B2C marketing, CRM, or customer lifecycle management is required.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

In New York, California, Colorado, Massachusetts, and Washington, the annual base salary range for this role is $80,000 - $100,000 . The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role is eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program. 

Our benefits include:

WELLHUB: Free Gold-level membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health, dental, and vision insurance. Access to telehealth, care concierge, and an Employee Assistance Program. 

FINANCIAL WELLNESS: Plan for your future with 401(k) match, short-term and long-term disability, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

Our US HQ is in New York City. We are currently set up to hire in California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, North Carolina, New Jersey, New Hampshire, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines. 

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days PTO per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!) 

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer up to 12 weeks 100% paid parental leave to all new parents. For parents giving birth, we offer up to 18 weeks paid leave and a ramp-back period to return part-time while you get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Wellhub was named a Top Sales Team of 2025!
This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID

ABOUT THE ROLE

Peloton is seeking a strategic, collaborative, and detail-oriented Partnership Manager to support the growth and operational health of our global ecommerce partnerships. As part of the 3P Retail team, you will steward and accelerate our Global Amazon Retail channels. You will manage the tactical execution of partner activities and serve as a key operational point of contact, executing business plans and promotional strategies, and collaborating across Marketing, Finance, Supply Chain, and Operations to ensure a seamless Member experience. This role requires a professional who is comfortable in evolving environments and possesses the analytical rigor to resolve intricate operational challenges. You will not only execute business plans but will utilize independent judgment to improve processes, ensuring a seamless Member experience. The ideal candidate will have deep expertise in the Amazon ecosystem (1P, Vendor Central preferred).

This position requires a data-driven manager who brings a strong perspective on scaling consumer brands on Amazon and partners effectively across internal and external teams to increase market share.

YOUR DAILY IMPACT AT PELOTON

• Act as the primary operational lead for Global Amazon Retail channels. You will identify opportunities, develop solutions, and utilize discretion in managing partner relationships to achieve shared business goals. You guide the annual Joint Business Planning (JBP) process by identifying growth levers and executing the tactical roadmap required to hit quarterly volume and profitability targets
• Monitor operational chargebacks, investigate root causes for discrepancies, facilitate dispute resolutions, and implement scalable process improvements to minimize future financial penalties
• Steward the 'digital shelf' by ensuring product listings, imagery, and SEO content meet Peloton’s premium brand standards. Proactively resolve 'Andon cords,' suppressed listings, and detail page errors
• Foster inventory health by collaborating with Supply Chain and other cross-functional stakeholders to ensure adequate stock levels to meet sales goals. You will navigate supply fluctuations to maintain high availability and prevent stock-outs
• Proactively engage with internal teams (Paid Media, Growth Marketing, Finance) to align on growth forecasts and new product initiatives. You aren’t just a participant; you are a contributor to best practices and a consultant to cross-functional partners
• Conduct regular performance reviews, develop and maintain channel-specific dashboards and reporting standards; translate complex data into a clear perspective on market share opportunities and actionable next steps
• Develop promotional plans and lead the tactical execution of promo strategies. You will monitor ROI and use your judgment to refine future plans, ensuring plans align with Peloton’s broader goals

YOU BRING TO PELOTON

• 3+ years in eCommerce account management, digital sales strategy, or vendor management (Amazon Vendor Central experience highly preferred)
• Proven ability to work independently and create structure to solve complex, unstructured problems
• Demonstrated experience managing operational chargebacks, inventory forecasting, and catalog health within a large-scale retail environment
• Advanced proficiency in tools like Looker and Excel; ability to move beyond "pulling data" to formulating recommendations based on that data
• Trusted by peers and management to steward cross-functional projects and constructively influence priorities
• Strong ability to share updates, opportunities, and solutions clearly with peers and senior leadership
• Ability to travel as needed to build and maintain external partner relationships

#LI-SS1
#LI-Hybrid

Who You Are

We're looking for a Senior Business Systems Analyst to own and evolve our people reporting and analytics capability — turning Workday data into insights that help our leaders make better, faster decisions. Working as a member of the People Systems team, you'll partner closely with People Operations, Finance, Talent, and senior leadership to design and deliver reporting solutions that are accurate, scalable, and genuinely useful.

You will be the functional subject matter expert for Workday Reporting, People Analytics, responsible for building and maintaining our core reporting layer, driving data quality, and enabling self-service across the business.

You have a passion for people data and a strong belief that good reporting changes how organisations operate. You're the person who looks at a spreadsheet someone built manually every month and immediately thinks about how to automate it. You're detail-oriented, curious, and care as much about whether a report is actually used as whether it's technically correct.

As part of Justworks, the People Systems team is charged with delivering an amazing employee experience and ensuring our People & Talent systems, tools, and processes support our growing people and business needs. You will play a critical role in making our people data trustworthy, accessible, and actionable — so that HR leadership and business partners can self-serve confidently without raising a ticket every month.

Your Success Profile

• Serve as the Workday functional lead for Reporting, People Analytics — owning the design, build, and maintenance of our core reporting layer across all people data domains.
• Partner with HR, Finance, and senior leadership to understand reporting needs, translate them into scalable Workday solutions, and deliver outputs that enable genuine self-service.
• Build and maintain our suite of core recurring reports — headcount, attrition, time-to-fill, span of control, comp ratios — ensuring they are accurate, maintained, and accessible without analyst intervention.
• Design and manage Workday dashboards and scorecards for HR leadership and manager self-service, reducing reliance on ad hoc data requests.
• Own our data transformation layer — bringing in external data sources including ATS, engagement survey results, and finance data for blended people reporting.
• Establish and maintain a data quality monitoring process — running regular audits to surface missing fields, broken hierarchies, and stale records before they cause downstream problems.
• Manage a structured intake process for ad hoc reporting requests, ensuring the business has a clear, consistent way to request and receive data.
• Partner with the Integrations Architect at the design stage of every new integration to ensure data lands in the right shape for reporting — field naming, granularity, and refresh frequency.
• Manage bi-annual Workday releases, evaluating reporting and analytics feature updates, testing new functionality, and recommending adoption strategies.
• Develop and maintain documentation for all reports, dashboards, and data definitions to support change management, onboarding, and audit requirements.

How You Will Do Your Work

As a Senior Business Systems Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience and judgment.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 3-4 years of experience in a Business Systems Analyst, People Analytics, or HRIS reporting role with hands-on Workday reporting configuration experience — including custom reports, BIRT, composite reports, and calculated fields.
• Hands-on experience with Workday People Analytics and/or BI Application such as Looker, Tableau is strongly preferred.
• Strong understanding of HR data domains — headcount, compensation, talent acquisition, performance, and absence — and how they connect across Workday modules.
• Experience working with Workday integrations and understanding how data flows between systems, including how upstream data quality affects downstream reporting.
• Excellent attention to detail and a low tolerance for data inaccuracy — you check your own work and build in validation as a habit not an afterthought.
• Strong stakeholder management skills — comfortable presenting data to senior leaders and translating business questions into reporting requirements.
• Self-starter with a continuous improvement mindset — you proactively identify reporting gaps and build solutions before they're asked for.
• Excellent written and communication skills.

The base wage range for this position based in our New York City Office is targeted at $136,500 to $165,000 per year.

#LI-Hybrid

#LI-KK1

ABOUT THE ROLE

Peloton is seeking a strategic, collaborative, and detail-oriented Partnership Manager to oversee the day-to-day management and growth of our Brick & Mortar (B&M) retail partnerships (e.g., Dick’s Sporting Goods, Johnson Fitness & Wellness). As a key member of the 3P Retail team, you will steward complex regional processes and major annual initiatives. This role requires a professional who is comfortable in evolving environments and possesses the analytical rigor to resolve intricate operational challenges. You will serve as the primary operational point of contact, ensuring our brand presence and inventory health are supported across hundreds of physical store locations.

YOUR DAILY IMPACT AT PELOTON 

• Act as the lead operational contact for assigned B&M partners. You will identify opportunities for growth, develop solutions for underperforming territories, and utilize independent judgment to achieve shared business goals
• Foster inventory health by collaborating with Supply Chain to ensure adequate stock levels to meet sales goals. You will navigate the nuances of retail sell-through volatility to ensure our partners have the right product in the right locations at the right time
• Partner with Marketing and Creative teams, and Auditing services to ensure Peloton’s premium brand standards are met across all physical touchpoints. You will coordinate the tactical execution of product merchandising, signage updates, floor model rotations, and seasonal resets
• Proactively engage internal teams (e.g. Sales Enablement, Finance, Supply Chain, Marketing) to align on GTM launches and continuous improvement. You aren’t just a participant; you are a contributor to best practices for 3P retail operations
• Conduct regular business reviews, translating complex retail data (Foot traffic, Attach rates, ROI) into actionable insights. You will establish the standards for maintaining partner documentation and reporting

YOU BRING TO PELOTON

• Relevant experience in Retail Account Management, Channel Sales, or Vendor Management (experience with high-volume retail environments is a plus)
• Proven ability to work independently and create structure to solve complex, unstructured problems
• Demonstrated experience managing operational chargebacks, inventory forecasting, and retail compliance
• Advanced proficiency in tools like Looker and Excel; ability to move beyond "pulling data" to formulating recommendations based on that data
• Trusted by peers and management to steward cross-functional projects and constructively influence priorities
• Strong ability to share updates, opportunities, and solutions clearly with peers and senior leadership

#LI-SS1
#LI-Hybrid

This role requires a hybrid schedule and will be based in our New York, NY office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

For The Points Guy website click here. Curious how The Points Guy fits into Red Ventures? Click here.

We're looking for a sharp, analytically rigorous Senior BI Analyst to join our growing Business Intelligence team. This is a hands-on, high-impact role at the center of how we understand and grow our business. You'll play a key role in the foundation of our data visualization ecosystem, build performance dashboards that drive decisions, conduct complex analyses to inform revenue-driving workstreams, and translate data into stories that non-technical stakeholders can act on. The right candidate is deeply comfortable with complicated datasets and cross-functional communication.

What You’ll Do:

• Architect and write the semantic layer for our new data visualization platform as we migrate from our current tooling.
• Build, iterate, and maintain dashboards and reports that give business stakeholders clear visibility into performance across the funnel.
• Own weekly full-funnel performance reporting, surfacing trends, anomalies, and opportunities with clear business context.
• Conduct ad hoc, multi-step analyses using advanced statistical methods, complex SQL queries, and Python scripts to answer granular business questions.
• Understand and improve existing data pipelines in partnership with Data Engineers, understanding data flows end-to-end.
• Present findings to business stakeholders, translating highly technical analysis into clear, actionable insights.
• Proactively identify areas for measurement improvement, optimization opportunities, and testing.
• Leverage AI tools to accelerate work, using your own judgment and expertise to critically evaluate and improve AI outputs

What We’re Looking For:

• 3+ years of experience in a highly quantitative and analytical environment.
• Comfort in a fast-paced and often changing environment, with an inclination to solve new problems and learn new skills
• Bachelor's or Master’s degree in Data Science, Statistics, Mathematics, or a related quantitative field preferred. 
• Strong SQL and Excel
• Python (Pandas, Nmpy, Statsmodels)
• Experience in or exposure to BI/data visualization tools (Tableau, Looker, or similar)
• Familiarity with data warehouse environments (Snowflake, BigQuery, Redshift)
• Understanding of data pipelines and semantic layer concepts

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - $140,000 per year

*New York City Total Cash Compensation Range: $125,000- $170,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

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#BR

About the Role

We are seeking a Senior Commercial Program Manager to drive operational excellence across the Commercial organization. This role will focus on building scalable processes, improving cross-functional workflows, and ensuring consistent operating rhythms that enable the business to execute effectively against revenue goals.

The ideal candidate combines strong analytical thinking with pragmatic execution skills. They are highly organized, comfortable working across multiple stakeholders, and skilled at translating business priorities into structured processes, clear metrics, and efficient workflows to increase speed, predictability, and efficiency.

This individual will work closely with commercial leadership to run our operating cadences, eliminate friction across cross-functional workflows, and build the infrastructure that lets the business scale. 

Key Responsibilities

Process Design & Workflow Optimization

• Evaluate existing commercial workflows and identify opportunities to streamline processes and reduce friction in partnership with the Commercial team
• Design and implement scalable processes that improve efficiency
• Standardize documentation, handoffs, and communication channels to improve cross-functional alignment
• Reduce manual work and improve repeatability of core commercial processes

Metrics, Reporting & Insights

• Partner with Analytics  to define and maintain key commercial metrics
• Analyze performance trends to identify opportunities for improvement
• Ensure leadership has clear visibility into pipeline health, performance against goals, and operational risks
• Translate data into actionable insights that support decision-making

Cross-Functional Program Leadership

• Drive alignment across Commercial and Operations teams
• Support execution of key commercial initiatives and strategic priorities
• Ensure dependencies are clearly identified and managed
• Help teams stay organized and focused on delivering outcomes

Continuous Improvement

• Identify structural issues that slow execution or create ambiguity
• Proactively propose solutions that improve clarity, accountability, and speed
• Build frameworks that scale with company growth
• Serve as a thought partner to commercial leadership on operational improvements

Commercial Operating Rhythm

• Support the execution of cadences across the Commercial organization, including leadership meetings, quarterly planning, and goal tracking
• Ensure agendas, priorities, and action items are clearly defined and followed through
• Identify opportunities to improve meeting effectiveness and decision-making clarity
• Help leadership maintain focus on highest-impact initiatives

Qualifications

Required

• 6–10 years of experience in program management, business operations, strategy & operations, or commercial operations
• Demonstrated experience improving business processes and operational workflows
• Strong organizational skills and attention to detail
• Experience working with leadership teams to drive execution against strategic priorities
• Strong analytical skills and comfort working with metrics and dashboards
• Excellent communication skills, including ability to synthesize complex topics clearly
• Ability to influence without authority across multiple stakeholders
• Experience supporting structured operating cadences

Preferred

• Experience supporting Sales, Marketing, or Customer Success organizations
• Familiarity with CRM and analytics tools (e.g., Salesforce, HubSpot, Looker)
• Experience working in high-growth or scaling organizations

Role Overview
Maven is looking to hire a Senior Associate, Billing Specialist who will lead the resolution of complex financial and benefits billing escalations, serving as a key expert to ensure accurate member financial tracking and provide equitable solutions for members, employers, and insurers.

Key Responsibilities

• Investigate and resolve escalated cases involving billing errors, incorrect benefit calculations, eligibility disputes, overpayments, insurance review and balance mismatches.
• Perform root-cause analysis on multi system issues (e.b, billing delays, data reconciliation, error tracking) and coordinate corrective actions—such as claim adjustments, accumulator adjustments, or balance reconciliations—with internal and external partners.
• Act as the primary bridge between Operations, Product and Engineering, Support, Customer Success, Finance, Employers, and Payers to clarify issues and expedite resolutions.
• Reconcile claims data, denial reports, and finance outputs across many platforms to ensure accurate benefit balances and member statements.
• Track cases through resolution; maintain meticulous issue documentation across multiple systems.
• Proactively identify trends in escalations; propose and implement systematic process improvements to reduce recurrence.
• Communicate clearly and compassionately with members and stakeholders about resolution steps, outcomes, and next actions.
  
  

Success Metrics

• Rapid and accurate resolution of escalations, while maintaining high member satisfaction
• Reduction in billing inaccuracies and escalation volume over time.
• Data-driven enhancements in escalation workflows and systemic issue reduction.

Qualifications

• Educational & Professional Background
• Bachelor’s degree in Healthcare Administration, Finance, Business, or related field; or equivalent experience preferred
• 3+ years of relevant experience in medical billing, health benefits, or escalation management
  
  
• Technical & Domain Knowledge
• Proven ability to handle complex billing escalations (e.g., accumulator discrepancies, eligibility, overpayments, billing corrections).
• Deep understanding of claims lifecycle, benefits design, accumulations logic, AR workflows, and insurance adjudication.
• Familiarity with billing systems (EHRs, clearinghouses), issue tracking tools (Zendesk, Jira, etc.), and data/reporting platforms (Google Sheets, Looker).
  
  
• Analytical & Problem‑Solving Skills
• Highly detail‑oriented and structured, with strong organizational skills
• Excellent critical‑thinking skills for root‑cause analysis and effective resolution of multi‑stakeholder issues.
  
  
• Communication & Collaboration
• Outstanding verbal and written communication, adept at translating billing data into clear, confident, and definitive recovery plans for all stakeholders.
• Strong cross‑functional collaboration with member services, care, finance, employers, providers, and insurers.
  
  
• Soft Skills & Adaptability
• Empathy-driven and member‑centric in handling escalated cases
• Comfortable adapting to shifting priorities in a fast-paced environment.
• Creative problem-solver with resourcefulness to drive innovative escalations strategies.

The base salary range for this role is $98,000 - $107,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, or  Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

About the Role, Mission or Department Overview

The New York Times is looking for a curious analyst to dive into advertising analytics and the optimization challenges in our digital and print advertising business.

As our Business Data Analyst, you will serve the Advertising and Sales teams. You will analyze our products and their supporting data sources, using insights to help innovate and optimize our sales efforts. Additionally, you will oversee print advertising, pricing strategy, and discounting approvals. You will partner with Ad Product, Sales, Revenue Operations, Sales Operations, and Finance to provide sales performance, trend insights, and print pricing strategies. You will report to the Manager, Business Analytics.

Responsibilities:

• You will analyze advertising and sales datasets to optimize overall performance, performance through building and monitoring dashboards that provide strategic optimization alerts and recommendations.
• You will manage ad hoc reporting requests from across the ad sales team and partners, including campaign management, sales planning, and sales operations.
• You will provide key business insights and actionable analysis to Sales, Advertising, and Product leadership based on performance trends.
• You will manage pricing strategy for all print products, including approving discounts and price optimization.
• You will work with print plant leadership to track print advertising costs vs. revenue and lead print advertising profitability.
• You will demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 1+ years of experience in a yield role
• SQL Proficiency
• Advanced Excel Proficiency (Pivot Tables, XLOOKUP, Complex Formulas)
• 1+ years of experience with Data Visualization tools (Tableau, PowerBI, Mode, Looker)
• 1+ years of experience working with both business and technical (IT) teams

Preferred Qualifications:

• BA/BS in Economics, Statistics, Mathematics, or related field

REQ-019630

About the Role, Mission or Department Overview

As part of the Data and Insights Group (DIG), you will join a large community of accomplished data analysts who partner with Product, Engineering, Design, and PMO teams across the business. You will help inform the data and insights strategy for the Subscriber Revenue team as an individual contributor. This team leads innovation in new revenue-generating models for the company, including initiatives like the exploration and launch of our family plan. You will have a direct and quantifiable impact in our subscribers business. You will report to the Executive Director, Growth Analytics.

Responsibilities:

• You will define strategy within your team's problem space and oversee the definition and execution of solutions
• You will present data-oriented analyses to high-level partners to guide team strategy
• You will develop best practices for experiment design, including advising on hypothesis generation, sample size, and counter metrics
• You will deliver test analysis, advice on future tests and next steps
• You will collaborate with product, data science, and tech to bring to life new targeting and insight tools
• You will lead all phases of analytic work: from problem definition to representation of results
• You will produce insights, advocating for them and driving them into action
• You will demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 5+ years of experience working with data analytics or data science teams to deliver analysis or a quantitative degree
• Mastery of Proficiency in SQL and experience working with relational databases
• 1+ years of experience with data visualization tools such as Mode, Tableau, or Looker
• 1+ years of experience applying statistics to strategic problems
• You are proficient in Python or R

Preferred Qualifications:

• Familiarity with Google BigQuery, AWS, or other big data environments
• 1+ years of experience with dbt
• Comfort with version control (Github, code review
• 1+ years of experience data modeling
• 1+ years of experience with data visualization tools such as Mode, Tableau, or Looker, Hex)
• Familiarity with using Gen AI–enabled tools for analytics and workflow acceleration (e.g., Claude Code, Cursor, Hex)

REQ-019879 

About the Role, Mission or Department Overview

NYT Wirecutter is looking for a Senior Business Analyst to lead the analytical narrative across our teams, providing the strategic clarity needed to increase core offerings and new programs. As we expand beyond recommendations into new programs—including the launch and scaling of the e-commerce business —you will be the bridge between raw data and executive action.

Your will translate numbers into a compelling narrative and applicable insights. You won't just report on what happened; you will uncover the why behind the numbers, analyzing internal performance alongside macro trends to determine what those signals mean for the business in the near term. You will report to the Director, Data Analytics and Insights.

Responsibilities:

• Strategic Initiative Leadership: You will be the primary analytical lead for new e-commerce launches, overseeing the business lifecycle from establishing foundational KPIs and data integrity to optimizing commercial performance.
• Performance Diagnostics: You will analyze the customer journey—including conversion funnels, engagement, and lifetime value—to uncover the "why" behind business numbers.
• Business Intelligence and Reviews: You will guide the operating rhythm by summarizing data from newsroom, product, and marketing teams to lead weekly and monthly business reviews for leadership.
• Trend Synthesis: You will correlate internal performance with external macro trends, such as market shifts and benchmarks, to provide an objective view of business health.
• Growth & Partnership: You will collaborate with Finance and Ops to model Return on investment for new projects while being the "analytical glue" between all teams.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• Experience: 4+ years as a business analyst, digital strategy, or management consulting role in an e-commerce business, with experience influencing business decisions.
• Proficiency in SQL and data visualization tools (Tableau, Looker, or Mode), with an emphasis on extracting insights rather than just building architecture

Preferred Qualifications:

• 1+ years of experience supporting a digital storefront or physical product launch
• Familiarity with SWOT analysis, P&L management, and customer segmentation.
• 1+ years of experience leading work streams and keeping diverse teams aligned on deadlines.

#LI-Remote

REQ-019611

About the Role, Mission or Department Overview

The New York Times is looking for an analyst who is can dive into our advertising analytics and optimization challenges in our digital advertising business.

As a Business Data Analyst, you will serve the Advertising and Sales teams by analyzing our products and their supporting data sources, using insights to help innovate and improve our sales efforts. You will partner with Ad Product, Sales, Revenue Operations, Sales Operations, and Finance to provide sales performance and trend insights. You will report into our Manager, Business Analytics.

Responsibilities:

• You will analyze advertising and sales datasets to optimize overall performance. Develop, monitor, and analyze performance through dashboards and provide strategic optimization alerts and recommendations.
• You will provide important business insights and actionable analysis to Sales, Advertising, and Product leadership based on performance trends
• You will manage daily ad performance and sales requests from Ad Product, Sales, and Finance teams, providing product recommendations, inventory trends, or alternative options.
• You will engage with data engineering and other analytics teams to develop new data pipelines and datasets and ensure data governance.
• You will translate high-level business questions into insights to lead rapid decision-making.
• You will help establish requirements for analytics tools and reporting dashboards.
• You will investigate and reconcile data discrepancies between different ad-servers, internal databases, and financial reporting systems.
• You will develop quantitative analysis and statistical models to support advertising decisions.
• You will monitor NYT properties to ensure ads are delivering as expected
• You will demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• Advanced SQL proficiency
• Advanced Excel Proficiency (Pivot Tables, XLOOKUP, Complex Formulas)
• 2+ years experience in a quantitative field or equivalent educational experience
• 1+ years of experience working with both business and technical (IT) teams

Preferred Qualifications:

• 1+ years of experience with Data Visualization tools (Tableau, PowerBI, Mode, or Looker)
• Knowledge of Python for statistical analysis
• 1+ years of experience in digital advertising
• 1+ years of experience using BigQuery and Google Ad Manager
• BA/BS in Economics, Statistics, Mathematics, or related field

REQ-020003

The Role

As a Bookkeeper, you'll be the engine that keeps our sales process running smoothly. You'll work cross-functionally with sales, operations, and student success to make sure our pipeline is clean, our paperwork is in order, and our Enrollment Managers can stay focused on converting and supporting prospective students. This is a high-visibility, high-ownership role for someone early in their career who is obsessive about accuracy, consistency, and timely follow-up — and who wants to grow fast.

What You'll Do

Deal Administration & Contracts

• Prepare, send, and track client contracts and associated enrollment paperwork through the full signature cycle
• Follow up promptly with clients and Enrollment Managers to ensure agreements are signed and returned before service delivery begins
• Keep and maintain organized records of signed contracts, amendments, and client documentation

Pipeline & CRM Management

• Own day-to-day hygiene and accuracy of our CRM (HubSpot), ensuring contacts, deals, products and tickets are properly maintained.
• Update records consistently and in real time so the team is always working from current information.
• Manage and track the full student inquiry-to-enrollment pipeline, flagging bottlenecks and drop-off points to sales and leadership.

Data Hygiene & Integrity

• Audit CRM records on a recurring cadence: deduplicate contacts, enforce required fields, and clean up stale or malformed data.
• Define and enforce data entry standards so reporting is trustworthy at every level of the funnel.
• Build validation rules, required-field logic, and automated checks that prevent bad data from entering the system. 
• Reconcile CRM data against billing, contract, and enrollment systems to surface and fix discrepancies.
• Maintain documentation of data definitions, field usage, and naming conventions for the broader team.

Payments & Billing Operations

• Manage and reconcile our payment platforms (Stripe and PaySimple) ensuring transactions are accurately recorded as they come in.
• Own the collections process for late or outstanding payments — sending reminders, coordinating with clients, and escalating when necessary.
• Partner with leadership to refine payment policies, installment plan structures, and billing workflows as the business scales.
• Troubleshoot payment failures, disputes, and refund requests in a timely and professional manner.

Reporting & Analytics

• Pull lists, run standard reports, and surface accurate data to sales ops leadership to inform strategy and planning.

Process & Tooling

• Document sales workflows, playbooks, and SOPs as the team scales, and flag opportunities to streamline
• Help evaluate and roll out sales tools and integrations to reduce manual work and improve rep productivity.
• Stay current on CRM features, AI tools, and other tech that can make the team faster.

Cross-functional Collaboration

• Work seamlessly with the sales team: You'll be their go-to partner the moment a deal is posted.
• Partner with operations to ensure handoff processes are seamless and attribution is tracked correctly.
• Coordinate with the student success advising team to align on client issues and resolutions.

Administrative Support

• Handle ongoing data entry and documentation work that keeps records and processes current.
• Support onboarding of new sales ops tooling.

What We're Looking For

• 2+ years of experience in accounting, bookkeeping, sales operations, revenue operations, business operations, or a related analytical role.
• Impeccable communication skills, written and verbal, both internally and externally — you can move fast, set expectations clearly, and explain a contract, a missing form, or a deadline to a stressed client and leave them feeling supported.
• Demonstrated obsession with clean data: You can describe a data hygiene project you ran end-to-end.
• Hands-on experience or strong comfort with payment platforms such as Stripe and PaySimple.
• Experience managing contracts or deal documentation (e-signature tools like DocuSign or PandaDoc a plus).
• Proficiency in CRM platforms (HubSpot preferred) and comfort with learning new tools quickly.
• Strong Excel/Google Sheets skills; experience with BI tools (Looker, Tableau) is a plus.
• Detail-oriented with a knack for spotting process inefficiencies.
• Excellent organization and follow-through; you do not let tasks fall through the cracks and you build systems so they cannot.
• Comfortable with collections conversations — professional, persistent, and empathetic in follow-ups.
• Self-starter mentality; comfortable with ambiguity in a fast-paced startup environment.
• Curious about new tools and tech (AI, CRM features) that can make your workflows better.
• Genuine interest in education, admissions, or helping students achieve life-changing outcomes.

What We Offer

• Health, dental, and vision benefits
• Direct mentorship from senior leadership
• The chance to build something meaningful in the education space

Salary: $75,000

The Role

As a Sales Operations Associate, you'll be the engine that keeps our sales process running smoothly. You'll work cross-functionally with sales, operations, and student success to make sure our pipeline is clean, our paperwork is in order, and our Enrollment Managers can stay focused on converting and supporting prospective students. This is a high-visibility, high-ownership role for someone early in their career who is obsessive about accuracy, consistency, and timely follow-up — and who wants to grow fast.

What You'll Do

Deal Administration & Contracts

• Prepare, send, and track client contracts and associated enrollment paperwork through the full signature cycle
• Follow up promptly with clients and Enrollment Managers to ensure agreements are signed and returned before service delivery begins
• Keep and maintain organized records of signed contracts, amendments, and client documentation

Pipeline & CRM Management

• Own day-to-day hygiene and accuracy of our CRM (HubSpot), ensuring contacts, deals, products and tickets are properly maintained.
• Update records consistently and in real time so the team is always working from current information.
• Manage and track the full student inquiry-to-enrollment pipeline, flagging bottlenecks and drop-off points to sales and leadership.

Data Hygiene & Integrity

• Audit CRM records on a recurring cadence: deduplicate contacts, enforce required fields, and clean up stale or malformed data.
• Define and enforce data entry standards so reporting is trustworthy at every level of the funnel.
• Build validation rules, required-field logic, and automated checks that prevent bad data from entering the system. 
• Reconcile CRM data against billing, contract, and enrollment systems to surface and fix discrepancies.
• Maintain documentation of data definitions, field usage, and naming conventions for the broader team.

Payments & Billing Operations

• Manage and reconcile our payment platforms (Stripe and PaySimple) ensuring transactions are accurately recorded as they come in.
• Own the collections process for late or outstanding payments — sending reminders, coordinating with clients, and escalating when necessary.
• Partner with leadership to refine payment policies, installment plan structures, and billing workflows as the business scales.
• Troubleshoot payment failures, disputes, and refund requests in a timely and professional manner.

Reporting & Analytics

• Pull lists, run standard reports, and surface accurate data to sales ops leadership to inform strategy and planning.

Process & Tooling

• Document sales workflows, playbooks, and SOPs as the team scales, and flag opportunities to streamline
• Help evaluate and roll out sales tools and integrations to reduce manual work and improve rep productivity.
• Stay current on CRM features, AI tools, and other tech that can make the team faster.

Cross-functional Collaboration

• Work seamlessly with the sales team: You'll be their go-to partner the moment a deal is posted.
• Partner with operations to ensure handoff processes are seamless and attribution is tracked correctly.
• Coordinate with the student success advising team to align on client issues and resolutions.

Administrative Support

• Handle ongoing data entry and documentation work that keeps records and processes current.
• Support onboarding of new sales ops tooling.

What We're Looking For

• 2+ years of experience in accounting, bookkeeping, sales operations, revenue operations, business operations, or a related analytical role.
• Impeccable communication skills, written and verbal, both internally and externally — you can move fast, set expectations clearly, and explain a contract, a missing form, or a deadline to a stressed client and leave them feeling supported.
• Demonstrated obsession with clean data: You can describe a data hygiene project you ran end-to-end.
• Hands-on experience or strong comfort with payment platforms such as Stripe and PaySimple.
• Experience managing contracts or deal documentation (e-signature tools like DocuSign or PandaDoc a plus).
• Proficiency in CRM platforms (HubSpot preferred) and comfort with learning new tools quickly.
• Strong Excel/Google Sheets skills; experience with BI tools (Looker, Tableau) is a plus.
• Detail-oriented with a knack for spotting process inefficiencies.
• Excellent organization and follow-through; you do not let tasks fall through the cracks and you build systems so they cannot.
• Comfortable with collections conversations — professional, persistent, and empathetic in follow-ups.
• Self-starter mentality; comfortable with ambiguity in a fast-paced startup environment.
• Curious about new tools and tech (AI, CRM features) that can make your workflows better.
• Genuine interest in education, admissions, or helping students achieve life-changing outcomes.

What We Offer

• Health, dental, and vision benefits
• Direct mentorship from senior leadership
• The chance to build something meaningful in the education space

Salary: $75,000

The Impact You'll Be Contributing to Moloco:

As a Growth Strategist at Moloco, you’ll play a key role in enhancing customer relationships, optimizing product performance, and driving revenue growth. You’ll contribute to the company’s success by working across teams, solving complex challenges, and ensuring clients get the most out of our AI-powered solutions. Your work will help Moloco scale efficiently and maintain its leadership in the programmatic advertising space.  You will get the full experience and learnings from a dynamic startup based in Silicon Valley made up of industry leaders who are experienced, data-driven, motivated, and humble.

Responsibilities:

Customer Relationship Management

• Own day-to-day customer relationships, acting as a trusted partner and delivering exceptional client service.
• Lead multiple partnerships, client meetings, and business reviews.
• Communicate effectively across multiple mediums (oral and written), both internally and externally, ensuring progress against goals is transparent and well-documented.
• Prioritize client needs and ensure timely, thoughtful service with high attention to detail.

Product Knowledge and Optimization

• Become an expert in Moloco’s products and industry to provide insightful education and recommendations to clients.
• Oversee the setup and monitoring of client campaigns, proactively identifying opportunities for expansion, experimentation and optimization.
• Utilize data tools (e.g., SFDC, Moloco Cloud Platform, Looker) to analyze performance, produce reports, and advise clients on next steps.
• Effectively manage cross-functional work streams when needed to identify and fix technical problems.

Revenue Growth

• Develop and execute strategies to drive upsell and cross-sell opportunities, balancing short-term gains with long-term client success.
• Use data-driven storytelling and problem-solving to influence stakeholders and drive revenue growth.
• Maintain deep knowledge of client businesses and align Moloco’s solutions with their evolving needs to capture new revenue.
• Identify and pitch incremental opportunities that are aligned to client’s growth objectives and scale accordingly in partnership
• Effective objection handling through problem solving and creative thinking to drive revenue.

Process and Product Improvement

• Proactively identify opportunities to improve internal processes and collaborate cross-functionally to enhance the quality and efficiency of our services.
• Provide market feedback to influence product development, working with Product, Data Science, and Engineering teams; ensuring Moloco continues to meet client needs with cutting-edge solutions.

Team Collaboration and Culture

• Foster a team culture of accountability, collaboration, and high performance, taking ownership of challenges and driving long-term solutions.
• Evidence of a growth mindset. Demonstrate persistence, positivity, and grit in problem-solving while sharing feedback and information to help the team succeed.
• Embrace diverse perspectives and promote respectful disagreement resolution to achieve the best outcomes.

Skills, experiences, and mindset that will help you succeed

• 3+ years of experience in account management, preferably with experience in programmatic marketing or the mobile advertising industry.
• Translate advertiser marketing needs into clear, data-driven strategies that align Moloco’s programmatic solutions with client KPIs, simplifying complex data for decision-making.
• Strong ownership mentality, with a proactive, data-driven approach to solving problems and influencing decision-making.
• Familiarity with big data, MMPs, mobile app ecosystem and ad tech.
• Strong skills in excel, powerpoint/slides, g-suite preferred.
• Excellent communication and interpersonal skills, with the ability to interact effectively with both clients and internal teams.
• Growth-mindset to thrive in a startup environment.
• A collaborative mindset, with a passion for driving cross-functional projects and delivering results.
• High sense of urgency, with the ability to thrive in a fast-paced, dynamic environment.
• Strong attention to detail, coupled with the ability to prioritize effectively across multiple clients and projects.

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs  succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

What you’ll do

We are looking for a Head of Growth & Performance Marketing who operates at a world-class level — someone who can drive measurable revenue growth through disciplined experimentation, deep analytical insights, and mastery of paid acquisition channels.

• Own Otter’s global performance marketing strategy, spanning paid social, paid search, display, retargeting, and emerging channels.
  
  
• Manage and optimize $XM+ annual performance marketing budget with clear ROI and CAC efficiency targets.
  
  
• Build, scale, and continuously iterate on acquisition funnels across Meta Ads, Google Ads, and additional paid platforms.
  
  
• Develop a quantitative experimentation roadmap (A/B tests, landing page optimization, ad creative, audience segmentation).
  
  
• Partner with Product, Growth, Brand, and Sales to ensure full-funnel alignment and cross-functional acceleration.
  
  
• Own forecasting, spend pacing, weekly/monthly reporting, and insights for senior leadership.
  
  
• Drive attribution improvements using tools like GA4, Mixpanel, Looker, or Snowflake.
  
  
• Evaluate new channels, automation tools, and AI-powered optimization solutions to increase scale and lower CAC.
  
  
• Be a strategic thought partner to Otter’s leadership on overall growth strategy, channel mix, and long-term customer acquisition models.
  
  

What we’re looking for

• 10+ years in performance or growth marketing with direct ownership of a $M+ annual ad spend.
• Operator experience in a $50M+ ARR environment (SaaS, marketplace, high-growth startup, consumer goods or multi-market consumer tech).
• Deep expertise in Meta Ads and Google Ads, with a track record of scaling CAC-positive programs.
• Strong mathematical and analytical capability — comfortable in SQL, Excel, Looker, and funnel analytics.
• Proven ability to design full-funnel strategies and systematically improve every conversion point.
• Demonstrated ability to work in a high-growth, high-ambiguity environment with fast iteration cycles.
• Exceptional communication skills, with the ability to influence and present to senior stakeholders.

Why join us 

• Real impact: You will directly own one of the largest levers for Otter’s growth.
• Fast moving environment where great operators thrive.
• Opportunity to shape the future of restaurant technology.
• High ownership role with direct visibility to senior leadership across Otter and CSS.

What else you need to know

This role is based in our San Francisco office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter.

The base salary range for this role is $182,000 - $214,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

Benefits are subject to change at the company's discretion.
CSS accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

#LI-Onsite

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs  succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

What you’ll do

We are looking for a Head of Growth & Performance Marketing who operates at a world-class level — someone who can drive measurable revenue growth through disciplined experimentation, deep analytical insights, and mastery of paid acquisition channels.

• Own Otter’s global performance marketing strategy, spanning paid social, paid search, display, retargeting, and emerging channels.
  
  
• Manage and optimize $XM+ annual performance marketing budget with clear ROI and CAC efficiency targets.
  
  
• Build, scale, and continuously iterate on acquisition funnels across Meta Ads, Google Ads, and additional paid platforms.
  
  
• Develop a quantitative experimentation roadmap (A/B tests, landing page optimization, ad creative, audience segmentation).
  
  
• Partner with Product, Growth, Brand, and Sales to ensure full-funnel alignment and cross-functional acceleration.
  
  
• Own forecasting, spend pacing, weekly/monthly reporting, and insights for senior leadership.
  
  
• Drive attribution improvements using tools like GA4, Mixpanel, Looker, or Snowflake.
  
  
• Evaluate new channels, automation tools, and AI-powered optimization solutions to increase scale and lower CAC.
  
  
• Be a strategic thought partner to Otter’s leadership on overall growth strategy, channel mix, and long-term customer acquisition models.

What we’re looking for

• 10+ years in performance or growth marketing with direct ownership of a $M+ annual ad spend.
• Operator experience in a $50M+ ARR environment (SaaS, marketplace, high-growth startup, consumer goods or multi-market consumer tech).
• Deep expertise in Meta Ads and Google Ads, with a track record of scaling CAC-positive programs.
• Strong mathematical and analytical capability — comfortable in SQL, Excel, Looker, and funnel analytics.
• Proven ability to design full-funnel strategies and systematically improve every conversion point.
• Demonstrated ability to work in a high-growth, high-ambiguity environment with fast iteration cycles.
• Exceptional communication skills, with the ability to influence and present to senior stakeholders.

Why join us 

• Real impact: You will directly own one of the largest levers for Otter’s growth.
• Fast moving environment where great operators thrive.
• Opportunity to shape the future of restaurant technology.
• High ownership role with direct visibility to senior leadership across Otter and CSS.

What else you need to know

This role is based in our Los Angeles office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter.

The base salary range for this role is $170,000 - $200,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

Benefits are subject to change at the company's discretion.
CSS accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

#LI-Onsite

Location: Remote, New York City, or Oakland

• Please note:
  • This role involves 25-40% travel within the continental US, up to 4 trips per quarter. We expect these trips to include visits to prisons and parole offices.
  • Candidate must be licensed and able to drive a car for 2+ hours at a time for state trips.

Role Type: Full-time

Compensation: For employees based in the Oakland, CA, and New York City, NY, metropolitan areas, the salary for this role is $120,000. For employees based elsewhere in the United States, the salary for this role is $93,000. 

Visa sponsorship: Not available

Hires remotely in: United States

Experience: 3+ years of relevant work experience 

Recidiviz is excited to bring on a Product Growth Manager to join the Product Growth team! We’re a small, fast-moving team that is tasked with increasing the impact of our products by driving up usage and adoption in our partner states. Our team works directly with our users within state Departments of Corrections, such as parole and probation officers, case managers, supervisors, and justice-impacted individuals, to build relationships that can turn non-users into power users and power users into evangelists. That’s where you come in. We’re looking for someone to be the face of Recidiviz to our users, to have boots on the ground increasing adoption and impact of Recidiviz tools. 

Please note this role is not a Product Manager and does not handle product development.

About us

Recidiviz is creating safer, healthier communities by reducing incarceration safely, equitably, and at scale. We build technology to reduce the number of people in prison and to help criminal justice leaders embrace data-driven decision-making. 

Using software tools and thoughtful product design, we’ve been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, people in prison and on supervision, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work.

People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them. They are excited to work arm in arm with government leadership and staff to improve outcomes. They are great listeners. They build deep relationships with and empathy for the people we work with and the people who our mission serves, even when those two groups feel at odds. 

About the role

We’re looking for an empathetic, collaborative, fast learner who is able to quickly develop a deep understanding of our tools to help launch, land, and grow our tools with a diverse set of users. What you’ll do:

• Manage new product rollouts onsite and virtually, including training new users
• Run state-agnostic broad-reaching and scaled engagement and adoption tactics
• Run state-specific custom-tailored engagement and adoption tactics
• Manage inbound feedback and support requests from users
• Represent the company’s brand and tone in all external interactions
• Track and measure the results and outcomes of all Product Growth work
• Note: This role involves 25-40% travel within the continental US, up to 4 trips per quarter. We expect these trips to include visits to prisons and parole offices.

Core responsibilities

• (35%) Rollouts: Make sure the product is both launched and landed successfully, getting new users excited about the product and bought into using it regularly, and making sure their perspectives are captured and returned to the internal team. This includes:
• Define and execute a measurement plan
• Go onsite to states and train users on new tools
• Host virtual launch trainings
• Record/create static launch materials eg training videos, posters/fliers, emails
• Communicate and coordinate with state and internal counterparts
• Build and execute a post-launch nurturing plan
• (35%) Scaled adoption tactics: Get more bang for our buck by planning and executing creative and engaging virtual adoption tactics that can scale across all Recidiviz partner states with live tools and can be run from your desk, including things like: 
• Define and execute a measurement plan
• Email awareness and adoption campaigns (sendgrid experience a plus)
• State wide and inter-state usage competitions
• Designating and training on site representatives
• Creating and distributing print materials (lob.com experience a plus)
• (15%) Tailored adoption tactics: Support state leadership in achieving their usage and adoption goals by enabling the tactics they have expressed interest in supporting with state resources, such as:
• Define and execute a measurement plan
• Issuing usage mandates
• Building trainings into new officer onboarding
• Adding entry points to the product from their intranet platforms
• Enabling write-back to their systems from ours
• (15%) User feedback and support: Be the first responder for feedback and support requests, synthesizing bug reports and feature requests from users and communicate it to product, engineering, and state engagement teams. Customer support and feedback categories include:
• Chat from within the product
• Emails to feedback address and others
• Platform configuration and optimization (Intercom experience a plus)
• Volume and capacity tracking and projection 
• Note: Recidiviz does NOT offer phone support for users so this will not be in scope of duties

Wild success

In the first year, a wildly successful hire will:

• Increase the impact that our tools have, like helping more people complete parole and probation sooner or reducing returns to prison
• Increase adoption of our tools so more users are engaging with the tool weekly and monthly
• Shepard new tools to successful launches and landings which demonstrate a higher-than-historical-average baseline of usage
• For every initiative, define and execute a measurement plan to ensure we can track, understand, and replicate the results of our tactics. Measurement can include things like A|B tests (Looker experience a plus), survey-based measurements like Customer Satisfaction rates, counterfactuals, proxies, pre-post analyses, etc.
• Build strong feedback loops that allow the business to easily include user perspectives in product strategy, and allow users to feel heard and valued
• Use data and other analysis and validation methods to clearly and compellingly articulate the impact of your work in terms of team KRs such as Usage, Impact, Scale, Velocity, Quality, and Efficiency
• Balance and execute the projects in the roadmap with high autonomy and to a high degree of rigor and quality
• Be the face of Recidiviz that thousands of criminal justice line staff know and trust

Minimum qualifications

• Willing to travel: We expect this role will require 25-40% of time spent traveling domestically across the US, up to 4 trips per quarter. We expect these trips to include visits to prisons and parole offices.
• Willing to drive: Candidate must be licensed and able to drive a car for 2+ hours at a time for state trips.
• A clear, empathetic communicator: You love people and are able to quickly build rapport and trust with a diverse audience. You are comfortable in a variety of speaking settings, from giving presentations to hundreds of people to leading small group discussions or talking 1:1. You are exceedingly patient and can easily translate tech jargon to common speech for less tech-savvy users (which is most of our users). Strong spoken and written English language communication skills are a must.
• Highly organized: You are able to stay on top of tasks and communications across multiple external stakeholders and states, and balance multiple workstreams with sometimes competing priorities. You will be responsible for coordinating the details of all of your initiatives, including travel logistics, and making sure they are delivered on schedule and to the quality standards established.
• Fast learner: You are able to absorb information in a variety of different contexts and ask a lot of questions. You can ramp up quickly on the criminal justice domain and Recidiviz tools to represent our tools externally. You don’t need to have a technical background, but you need to be able to quickly learn how to synthesize feedback and learnings so it’s actionable to our product and engineering teams.
• Skilled diplomat: You are able to interact diplomatically with a diverse range of stakeholders - across many political affiliations, ages, races, economic groups, genders, and every other demographic factor - and can speak and listen to all of them with respect and without compromising the company values. You are able to represent a potentially controversial mission, company, and product with courage and dignity while balancing the need to keep the conversation focused on the product value props.
• 3+ years of relevant work experience in external-facing and/or project management focused roles

Preferred qualifications

• 1-2 years of experience collaborating with external stakeholders
• Experience with marketing, support, and data technologies such as Intercom, Sendgrid, Lob, Looker, Fullstory, GitHub, and Google Analytics
• Experience working on - and scaling with - a small scrappy team, which has given you perspectives on best practices and strategies for smooth scaling and strengthened your work ethic and ability to operate autonomously  
• Experience working with technical teams and representing software products to users, and tech industry experience in general
• Experience with sales and marketing strategies for overcoming objections and increasing awareness and usage
• Experience running and analyzing scrappy tests as rigorously as feasible without much Data team involvement
• Corrections industry working experience
• Lived experience navigating the corrections system

Compensation

Compensation is standardized based on roles and responsibilities. This ensures equitable compensation and responsible stewardship of our resources. As such, we do not negotiate compensation offers. 

For employees based in the Oakland, CA, and New York City, NY, metropolitan areas, the salary for this role is $120,000. For employees based elsewhere in the United States, the salary for this role is $93,000.

What we offer

• Effective, extremely thoughtful colleagues, working together on a mission that matters
• 90% medical, dental, and vision insurance coverage for you and your dependents
• Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays
• 12 weeks of paid parental leave
• 401(k) retirement plan with 5% company match and no vesting period
• Complimentary One Medical membership (depending on location)
• Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits
• Monthly ClassPass credit for personal wellness
• Free mental health support via Talkspace
• Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose
• An annual company offsite each spring and other ad-hoc gatherings
• All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit

More about Recidiviz

Recidiviz was an all-volunteer effort until early 2019, when Clementine, Andrew, and Joshua founded the organization. Since then, we’ve built an A-team of software engineers, designers, product managers and domain experts, from companies like Google, Apple, Dropbox, Opower, and Sidewalk Labs. Recidiviz was part of Y-Combinator’s 2019 class and has received support from some of the most respected philanthropists and foundations, including Ford Foundation, Mackenzie Scott, Schmidt Futures, Arnold Ventures, Chan Zuckerberg Initiative, and the Mozilla Foundation.

Today, Recidiviz works with (and earns revenue from) over 18 state partners – big and small, red and blue – and covers more than 40% of the US incarcerated population. We have helped to get tens of thousands of people out of the criminal justice system, safely and equitably, and saved states nearly $1 billion. In the next five years, Recidiviz plans to partner with 40 states and help 250,000 people who are stuck in the system to get out and stay out. In addition to partnering with state Departments of Corrections, Recidiviz collaborates with and learns from partners – from organizations like the Correctional Leaders Association (CLA) to community based organizations and justice-impacted individuals, whose perspectives guide our work.

To learn more about how we do what we do, check out our 2024 Year in Review, read some press coverage, or watch our TED Talk. And if you’re really keen to see our work, you can dive into our Github :).

An important note

Lasting change is always built on diversity. Recidiviz recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, disability, age, veteran status, ancestry, citizenship, marital status, gender identity and all protected status as required by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a special need that requires accommodation, please let us know in your application or initial call. Even if you don't think you meet all the criteria above, drop your resume, and we'll take a look – you might be great for another role or another time!

Location: Remote, New York City, or Oakland

• Travel of approximately one week per quarter may be required. 

Role Type: Full-time

Compensation:  $97,000

Visa sponsorship: Not available

Hires remotely in: United States

Experience: 2+ years

Recidiviz is thrilled to be hiring a Policy Data Analyst to join our team! We’re a small, fast-moving group that works with complex criminal justice data from our state partners and develops analyses and tools that target the drivers of incarceration. That’s where you come in. We’re looking for someone who has creativity and inquisitiveness to identify and solve open-ended problems, clarity to think through complex and variable data, flexibility to adjust in a rapidly evolving environment, and above all else, a collaborative, kind nature to add to our culture.

About us

Recidiviz is creating safer, healthier communities by improving outcomes for people in the criminal justice system. We build technology to reduce the number of people in prison and to help criminal justice leaders embrace data-driven decision-making. 

Using software tools and thoughtful product design, we’ve been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, people in prison and on supervision, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work.

People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them. They are excited to work arm in arm with government leadership and staff to improve outcomes. They are great listeners. They build deep relationships with and empathy for the people we work with and the people who our mission serves, even when those two groups feel at odds. 

About the role

Recidiviz’s policy team supports state DOC leaders that want to rewrite old policies or implement new ones, rooted in evidence and analytics, to improve outcomes, increase public safety and community health, and drive meaningful changes. We tailor data analysis, built on detailed DOC data, to answer questions like: What combination of criteria best select for probation clients who are safe to discharge? What static factors influence parole decisions today and how would that change if new, dynamic factors were added? How many people would X, Y, or Z adjustment to a policy affect and what can we say about the affected group? By translating concepts into concrete modeling, we help drive smarter and more ambitious change.

This role collaborates across several teams to guide work that targets the drivers of incarceration. Our Policy Data Analysts work with diverse data – criminal justice data both raw and processed from across the country, reports and policy documents from government agencies, and much more – to develop the policy analyses that deepen our understanding of the criminal justice system and motivate policy change. Our Policy Data Analysts translate policy concepts into quantitative metrics, perform analyses, and play a key role in contextualizing and presenting their analyses to stakeholders, both internal and external. 

Travel of approximately one week per quarter may be required. 

Core responsibilities

• Leveraging criminal justice datasets to generate context-responsive insights that expand  momentum for policy reform
• Adapting analytical methods to evidence detailed policy concepts and quantify policy-design tradeoffs
• Contextualizing and communicating key findings to internal and external stakeholders
• Collaborating with our Data Science and Implementation Engineering teams to design and execute on targeted roadmaps that drive impact in the states where we work
• Collaborating with our Product Management and State Engagement teams to bring analyses and data modeling into administrative and legislative policy processes

Wild success

A year from now:

• You’ve driven impact. Your work has informed several policy reforms across the country and has helped quantify the impact those reforms are having on the outcomes of the justice system.
• You’ve leveled up our analytical team. Your contributions to our analytics and processes, as well as your support for your teammates, has helped set our team up to achieve more impact sooner.

Minimum qualifications

• Strong communication and collaboration skills, to help nurture a knowledgeable, data-oriented culture 
• Enthusiasm for working with internal and external partners from diverse backgrounds and worldviews, such as government staff, legislators, political consultants, researchers, journalists, technical staff, and practitioners in criminal justice reform
• Sufficient math or statistical background to reason about analysis design, examine results closely, and prepare data and analyses that are usable for various applications
• 2 or more years of practical experience exploring, analyzing, and processing complex datasets
• Professional work experience using SQL to work with large datasets, including high proficiency writing efficient queries for more complex data extraction and transformation tasks
• High familiarity with Python, specifically Pandas package, for tasks such as statistical analysis and data visualization

Preferred qualifications

• Ability to discern when and how analysis is actionable for stakeholders; ability to “wear your public servant hat” while conducting analysis
• Experience adapting quantitative methods that introduce intuitively meaningful metrics in ambiguous, unconstrained contexts
• Experience balancing depth and speed when navigating short timelines and shifting priorities
• Experience working with large datasets from the public sector, especially related to criminal justice
• Familiarity with our data stack, which includes Google Cloud Platform, BigQuery, Looker, Jupyter notebooks, and Python/Pandas

Compensation

Compensation is standardized based on roles and responsibilities. This ensures equitable compensation and responsible stewardship of our resources. As such, we do not negotiate compensation offers. 

The compensation for this role is: $97,000.

What we offer

• Effective, extremely thoughtful colleagues, working together on a mission that matters
• 90% medical, dental, and vision insurance coverage for you and your dependents
• Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays
• 12 weeks of paid parental leave
• 401(k) retirement plan with 5% company match and no vesting period
• Complimentary One Medical membership (depending on location)
• Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits
• Monthly ClassPass credit for personal wellness
• Free mental health support via Talkspace
• Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose
• An annual company offsite each spring and other ad-hoc gatherings
• All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit

More about Recidiviz

Recidiviz was an all-volunteer effort until early 2019, when Clementine, Andrew, and Joshua founded the organization. Since then, we’ve built an A-team of software engineers, designers, product managers and domain experts, from companies like Google, Apple, Dropbox, Opower, and Sidewalk Labs. Recidiviz was part of Y-Combinator’s 2019 class and has received support from some of the most respected philanthropists and foundations, including Ford Foundation, Mackenzie Scott, Schmidt Futures, Arnold Ventures, Chan Zuckerberg Initiative, and the Mozilla Foundation.

Today, Recidiviz works with (and earns revenue from) over 18 state partners – big and small, red and blue – and covers more than 40% of the US incarcerated population. We have helped to get tens of thousands of people out of the criminal justice system, safely and equitably, and saved states nearly $1 billion. In the next five years, Recidiviz plans to partner with 40 states and help 250,000 people who are stuck in the system to get out and stay out. In addition to partnering with state Departments of Corrections, Recidiviz collaborates with and learns from partners – from organizations like the Correctional Leaders Association (CLA) to community based organizations and justice-impacted individuals, whose perspectives guide our work.

To learn more about how we do what we do, check out our 2024 Year in Review, read some press coverage, or watch our TED Talk. And if you’re really keen to see our work, you can dive into our Github :).

An important note

Lasting change is always built on diversity. Recidiviz recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, disability, age, veteran status, ancestry, citizenship, marital status, gender identity and all protected status as required by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a special need that requires accommodation, please let us know in your application. Even if you don't think you meet all the criteria above, drop your resume, and we'll take a look – you might be great for another role or another time!

About the role

As Anthropic continues to grow, the rigor and sophistication of how we plan our workforce needs to grow with us, and our People Analytics team plays a central role in that work.

We are looking for a Workforce Planning Lead to own how Anthropic plans, forecasts, and tracks its workforce, from the underlying data and tooling, to forecasting models, to the cadence and partnership that connects workforce decisions to business strategy. The person in this seat will shape the next chapter of how workforce planning runs at Anthropic.

The role is highly cross-functional. You will partner closely with Recruiting, Finance, People Partners (HRBPs), talent leaders, and business leaders across the company to understand headcount needs, model tradeoffs, and translate strategy into workforce plans. Strong grounding in people analytics methods, judgment, and a generalist orientation are essential. Scope will at times extend beyond traditional workforce planning into broader People Analytics work.

Key responsibilities

Workforce planning process and strategic partnership

Lead recurring company-wide headcount planning cycles and the ongoing rhythms of review, monitoring, and adjustment that keep plans connected to the business. Partner with Finance, Recruiting, and talent leaders to translate business strategy into workforce implications, including hiring plans, capacity needs, location considerations, and workforce mix. Help inform where and how Anthropic grows over time. Strengthen the underlying infrastructure that supports planning, including position management, governance of core workforce data, and consistency across our people systems. Be a trusted thought partner when growth plans are set, organizational design is evaluated, or new initiatives are resourced, providing the data and modeling that lets leaders make decisions.

Forecasting and scenario modeling

Build and maintain quantitative models for headcount forecasting, attrition projection, hiring plan scenario analysis, and capacity planning. Develop scenario analyses that quantify tradeoffs across growth plans, hiring assumptions, attrition rates, and budget considerations. Identify supply and demand gaps before they become bottlenecks.

Analytics, dashboards, and insight

Build self-service dashboards for executives, functional leaders, and managers showing current state, plan versus actual, pipeline health, and key workforce metrics. Develop predictive analytics including attrition risk, hiring velocity forecasting, and supply/demand gap identification. Translate analysis into clear narratives that drive decisions.

Cross-functional execution

Provide hands-on operational support during structural change, including reorganizations, new team formation, and rapid scaling of a function. Support broader People Analytics workstreams as needed. This role will frequently touch attrition, recruiting funnel, location analytics, and other people data.

Minimum qualifications

• Experience in people analytics, workforce planning, or a closely related quantitative role
• Have built and maintained quantitative models for headcount forecasting, attrition, or hiring plan scenarios in a high-growth environment
• Highly proficient in SQL and have working knowledge of Python or R for modeling
• Have hands-on experience with HRIS and ATS data
• Have built dashboards in tools like Looker, Tableau, or comparable, and can translate analysis for senior leadership audiences
• Are a strong generalist analyst who thrives in ambiguity, balances rigor with pragmatism, and challenges assumptions with data
• Communicate clearly with senior stakeholders across Recruiting, Finance, and the business
• Are comfortable owning end-to-end development of a function, defining what to build, building it, and iterating
• Thrive in a fast-paced environment, can pivot quickly as priorities shift, and are energized by the pace

Preferred qualifications

• 7+ years in people analytics in workforce planning
• Background in workforce planning and people analytics at high-growth technology companies or AI/ML organizations, ideally having led workforce planning end-to-end or stood up the function from scratch
• Experience leading the rollout or significant upgrade of position management capabilities
• Experience partnering with FP&A on financial planning and connecting headcount plans to budget considerations
• Familiarity with capacity planning models (e.g., recruiter capacity against hiring goals, revenue per AE)
• Experience supporting org design analytics (span of control, layers, manager ratios) and structural decisions
• Working knowledge of compensation principles, sufficient to model comp tradeoffs in scenario analysis
• Experience with modern data stack tools
• Experience with employee lifecycle metrics and people KPIs

About the Role

As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers.

Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap.

What You'll Do

• Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality.
• Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team.
• Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product.
• Design and assist in implementing a comprehensive knowledge base to assist customers with using our product.

Impact You'll Have

• Through your interactions with individual customers, you will help improve our product for everyone.
• Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome.
• The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.

Qualifications

• 2+ years of work experience in a B2B customer-facing technical support organization or in engineering
• Experience working closely with engineering teams and providing technical feedback on customer issues
• Ability to debug and triage bugs and escalations from customers
• Can communicate technical capabilities of the product to customers
• Experience writing scripts or internal tools using APIs, and functional knowledge of SQL
• Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly
• A mindset of customer empathy and ability to solve challenging problems

Bonus points

• Experience as an early or founding member of a support team, including building processes from scratch
• Startup experience and familiarity with scaling a support team
• Programming experience in one or more of Typescript, Python, or Ruby
• You have worked on modern enterprise software which is business critical
• Experience creating knowledge base articles and internal documentation
• Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar

Compensation

The estimated base salary range for this role is $137,000 - $205,600. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

About the Role

The Revenue Operations team at Gusto is a full-stack team responsible for data, analytics, and operational excellence in pursuit of scaling our revenue growth. The Go-To-Market Analytics team is one functional area, responsible for defining and owning the metrics for scaling our Sales teams. 

Gusto is looking for a Revenue Analytics Engineer to build and maintain foundational data infrastructure that is crucial to growing and scaling our Sales efforts. In this role, you will partner with our GTM analysts to scope and deliver data products for an audience ranging from company and revenue leadership to operational and frontline sales. In doing so, you will own significant portions of our sales data from end-to-end, focusing on the transformation, design, and visualization workflows. In addition, you will establish best practices for systems design and workflows to maximize usefulness of AI at scale. 

This role will report to the Head of Go-To-Market analytics, and partner closely with Data Science, Data Platform, and Business Technology teams. 

Here’s what you’ll do day-to-day:

• Establish relationships with internal stakeholders to determine business needs, scoping and delivering solutions through data products
• Design, build, and maintain data pipelines and dashboards to automate “keep the lights on” work out of manually-managed processes
• Build a data foundation by incorporating business logic into raw data tables, laying the groundwork to enable value-add insights
• Create a dynamic reporting environment based on stakeholder needs
• Identify data discrepancies and set best practices for data logic to create a clean and well-documented environment
• Collaborate with broader data organization as steward to the definition and process management of core Gusto metrics

Here’s what we're looking for:

• Education or work experience in Engineering or Computer Science, or a related technical field 
• 7+ years of experience in an analytics engineering, business intelligence, or technical data analytics role
• Experience with SQL and ETL optimization techniques, especially within cloud-based data warehouses like Redshift, Snowflake, etc.
• Command-line experience and familiarity with version control collaboration tools (git)
• Experience with data pipeline management technologies with dependency checking, such as Airflow, as well as schema design and data modeling tools (dbt)
• Experience with data visualization technologies, e.g., Tableau, Looker, Sigma, Mode, Hex
• Experience with Python and data ingestion tools
• Ability to problem-solve open-ended problems and project manage dependencies and timelines to optimal outcomes
• Ability to demonstrate tools, business intuition, and attention to detail for data validation and QA 

Our cash compensation amount for this role is targeted at $138,000-156,000 in Denver & most remote locations, and $168,000-189,000 in New York & San Francisco Bay Area. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the role:

We are seeking an exceptional Senior Data Engineer with a high sense of ownership who is excited about our mission, eager to learn and teach others, and can deliver across the tech stack. This role will report to our VP, Engineering. The ideal candidate should have experience with a modern data stack and implementations of data pipelines using Python and SQL in AWS. 

Where you will work:

This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• Build, optimize, and maintain data pipelines that power our business
• Define and build out abstracted reusable data sets to be used for Business Intelligence, Marketing, and Data Science Research
• Design, build, and evangelize a federated data validation frameworks to be used to monitor potential data inconsistencies
• Protect our users’ privacy and security through best practices

The ideal candidate has:

• 4+ years of software/data engineering experience (distributed data processing, data warehousing, data governance, Big Data, data variance, data privacy, and data quality)
• Expertise in SQL, job experience, and demonstrated strength with Python
• Expertise in building scalable data pipelines, query optimization, data modeling, and defining reusable datasets
• Experience working with orchestration tools (especially Airflow), databases (especially PostgreSQL), datalakes (especially Iceberg), data warehouses (especially Snowflake)
• Expertise with SQL tuning, Spark development, medallion and event-driven architectures. 
• Familiarity with healthcare or insurance
• Familiarity with data security and HIPAA compliance
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Technologies we use: 

• Postgres/SQL, Snowflake, Python, AWS, Terraform, Argo, Airflow, Spark, DuckDB, Iceberg, Airbyte, DBT, ElasticSearch (aka OpenSearch), OpenTelemetry, Looker

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Compensation Transparency:

The target salary range for this position is $180,000.00 - $220,000.00. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

About the role:

We are seeking an exceptional Senior Data Analyst to join our Garner Connect team. You will work on the core systems that power our provider facing products. You will own our financial ROI model, the product analytics, & the data analytics strategy for a new provider product. You’ll play a pivotal role in shaping how we use data to steer members to better healthcare outcomes, partnering with product managers and engineers to deliver high performing systems at scale. Garner’s member app guides members through their healthcare journey to ensure they receive high quality care while ensuring provider affordability and availability.

Where you will work:

This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• Identify and measure success of a new financial product, including financial ROI, performance guarantees, and performance reporting
• Own projects end to end including problem definition, implementation, validation, & iteration
• Research, develop, and maintain data framework, including data pipelines, statistical models, and advanced analytical solutions
• Collaborate cross-functionally with data, product, engineering and operations teams  to shape how we define product and provider engagement metrics, and model provider behavior
• Synthesize and present your work to Garner leadership to drive company level decisions
• Contribute to improving data analytics practices, tooling, and documentation

The ideal candidate has:

• 3+ years of experience in performing data, financial and/or risk analytics in a healthcare environment 
• 2+ years of experience using SQL to query, analyze, and manipulate data, including experience with one or more semantic technologies (dbt, Power BI, or similar)
• 2+ years of experience working with Business Intelligence and visualization tools including Looker, Power BI, Tableau etc. 
• Excellent verbal and written communication skills, with ability to present information and analysis results effectively
• A demonstrated ability to independently solve difficult problems and deliver high quality results to senior stakeholders
• Deep expertise in value-based care, population health, or clinical risk adjustment, with a nuanced understanding of healthcare data (claims, network & contracting, social determinants of health)
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
• Preferred: Associate or Fellow of the Society of Actuaries (SOA), or on the track to become one.

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: We are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The target salary range for this position is $167,000 - $200,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

About the role:

We are seeking an exceptional Data Engineer II to join our Engineering team, with a high sense of ownership who is excited about our mission, eager to learn and teach others, and can deliver across the tech stack. The ideal candidate should have experience with a modern data stack and implementations of data pipelines using Python and SQL in AWS. 

Where you will work:

This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

What you will do:

• Build, optimize, and maintain data pipelines that power our business
• Define and build out abstracted reusable data sets to be used for Business Intelligence, Marketing, and Data Science Research
• Design, build, and evangelize a federated data validation framework to be used to monitor potential data inconsistencies
• Protect our users’ privacy and security through best practices

The ideal candidate has:

• 2+ years of software/data engineering experience (distributed data processing, data warehousing, data governance, Big Data, data variance, data privacy, and data quality).
• Expertise in SQL and Python
• Expertise in building scalable data pipelines, query optimization, data modeling, and defining reusable datasets
• Experience working with orchestration tools (especially Airflow), databases (especially PostgreSQL), data warehouses (especially Snowflake)
• Familiarity with SQL tuning, medallion/event-driven architectures, and telemetry.
• Familiarity with healthcare or insurance
• Familiarity with data security and HIPPA compliance
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Technologies we use:

Postgres/SQL, Snowflake, Python, AWS, Terraform, Argo, Airflow, Spark, DuckDB, Iceberg, Airbyte, DBT, ElasticSearch (aka OpenSearch), OpenTelemetry, Looker

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The target salary range for this position is $125,000-$165,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

About the role:

We are seeking an exceptional Data Analyst to join our Data team, to derive actionable insights across Product, Marketing, Talent, RevOps and other cross-functional teams. This role will report to our Director, Data Science & Analytics. This is a high-impact role that will be instrumental in helping stakeholders gain accurate insights faster, reduce reporting overhead, and build the foundation for long-term data excellence. You will play a key role in defining KPIs that provide strategic alignment for the company and work on exciting projects like population health testing and impact evaluation to drive better long-term health outcomes for the country.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• Build, own and manage key KPIs and dashboards, ensuring they are accurate, consistent, and governed, including end to end management of the lifecycle of an analytics project
• Be a thought partner on how to measure success across all aspects of Garner’s products
• Create scalable and maintainable data pipelines in collaboration with the data engineering team
• Develop a deep understanding of your analytical domain in order to independently drive and produce meaningful insights
• Identify gaps in current reporting coverage and proactively develop new dashboards and insights
• Maintain, troubleshoot, and continuously improve existing dashboards to meet evolving business needs
• Ensure consistent and reliable metrics definitions across teams
• Advocate for best practices in data visualization, documentation, and stakeholder communication

The ideal candidate has:

• 3+ years of experience in Data Analytics, Business Intelligence or a similar data-centric role
• Proven experience building and maintaining dashboards in tools like Looker, Tableau, Power BI, or similar tools
• Strong SQL skills and ability to work with large datasets
• Ability to work cross-functionally and translate ambiguous business questions into data-driven solutions
• Comfortable working independently and owning reporting projects end to end
• Attention to detail with a mindset for automation and scalability
• Familiarity with Google Sheets and a strong understanding of its limitations and strengths
• Bonus: Experience with dbt, Snowflake, or data engineering workflows
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The target salary range for this position is $131,000 - $150,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

About the role:

We are seeking an exceptional Senior Data Analyst to join our Search team. You will work on the core systems that power our product, including but not limited to provider directory and recommendations, A/B testing for engagement and healthcare outcomes, and product analytics. You’ll play a pivotal role in shaping how we use data to steer members to better healthcare outcomes, partnering with product managers and engineers to deliver high performing systems at scale. Garner’s member app guides members through their healthcare journey to ensure they receive high quality care while ensuring provider affordability and availability.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• Develop, analyze, and report on product metrics and KPIs to internal teams and stakeholders
• Identify and measure success of product efforts through goal setting, AB testing, forecasting, and monitoring of key product metrics to understand trends
• Own projects end to end including problem definition, implementation, validation, & iteration
• Research, develop, and maintain data pipelines, statistical models, and advanced analytical solutions
• Collaborate cross-functionally with data, product, engineering and operations teams  to shape how we define product and member engagement metrics, and model member behavior
• Synthesize and present your work to Garner leadership to drive company level decisions
• Contribute to improving data analytics practices, tooling, and documentation

The ideal candidate has:

• 3+ years of experience in business analytics, or a related quantitative field (industry, academia, or both)
• 2+ years of experience using SQL to query, analyze, and manipulate data, including experience with one or more semantic technologies (dbt, Power BI, or similar)
• 2+ years of experience working with Business Intelligence and visualization tools including Looker, Power BI, Tableau etc. 
• Excellent verbal and written communication skills, with ability to present information and analysis results effectively
• A demonstrated ability to independently solve difficult problems and deliver high quality results to senior stakeholders
• A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success, ideally in a startup environment
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The target salary range for this position is $167,000 - $200,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

Datadog is seeking a highly strategic and data-driven Senior Group Manager, Field Operations & Marketing Analytics to lead our global Field Operations and Marketing Analytics functions.

This role sits at the intersection of data, technology, and business strategy—responsible for equipping Field Marketing and broader Marketing teams with actionable insights, scalable analytics, and operational excellence to drive pipeline growth and measurable business outcomes.

You will lead a global team spanning regional Field Operations (NAMER/LATAM, EMEA, APJ) and Marketing Analytics, partnering closely with Field Marketing leadership, GTMOps, Sales, and Finance.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do

Field Operations Leadership

• Lead and develop a team of regional Field Operations Managers supporting global Field Marketing.
  
  
• Drive global strategy for Field Operations, including reporting frameworks, KPI standardization, and process optimization.
  
  
• Deliver actionable insights to improve program performance, pipeline generation, and regional effectiveness.
  
  
• Identify and scale best practices across regions to maximize global impact.
  
  
• Implement automation and scalable processes to improve efficiency and execution.

Marketing Analytics Ownership

• Own and lead the global Marketing Analytics function, including roadmap, priorities, and resource planning.
  
  
• Build and manage a high-performing analytics team responsible for measuring and communicating marketing impact.
  
  
• Ensure a robust, scalable marketing data infrastructure in partnership with GTMOps and data teams.
  
  
• Develop measurement frameworks across channels, campaigns, and regions to evaluate performance and ROI.
  
  
• Translate complex data into clear, actionable insights that inform marketing strategy and executive decision-making.

Data Strategy & Cross-Functional Partnership

• Serve as a strategic partner to Marketing, Sales, Finance, and GTMOps leadership.
  
  
• Align on forecasting, pipeline attribution, performance metrics, and business planning.
  
  
• Drive data consistency, governance, and standardization across systems and teams.
  
  
• Influence marketing strategy through data-backed recommendations and insights.

What We’re Looking For

• 10+ years of experience in Marketing Analytics, Marketing/Revenue Operations, or related fields.
  
  
• 5+ years of people management experience, including leading both analytics and operational teams.
  
  
• Deep expertise in marketing analytics, data modeling, and performance measurement.
  
  
• Strong analytical and technical skills with experience with SQL and BI tools (e.g., Tableau, Looker), CRM systems (e.g., Salesforce), and marketing data ecosystems.
  
  
• Proven ability to translate complex data into executive-level insights and strategic recommendations.
  
  
• Experience operating in a global SaaS or B2B technology environment.
  
  
• Strong cross-functional leadership and stakeholder management skills.
  
  

This is a high-impact leadership role for someone who thrives in a data-rich environment—combining analytics, operations, and team leadership to drive smarter marketing decisions and measurable business growth.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Maven is looking for a commercially-minded and strategic Client Success Manager to join our Client Success team, to own relationships with our employer accounts. 

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven’s channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness.  You’ll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven’s revenue. This is not a reactive support role,  it’s a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. 

As Client Success Manager at Maven, you will:

• Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement 
• Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio
• Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth.
• Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans.
• Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs.
• Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations.
• Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption.
• Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions.
• Consult clients on program optimization using Maven’s expertise, benchmark data, and program resources, ensuring measurable business impact.
• Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate.
• Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables.
• Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges.
• Share client insights internally to help improve products, processes, and marketing initiatives.
• Recommend improvements to client workflows or processes, supporting scalable solutions to enhance outcomes.

What we’re looking for you to bring:

• 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes.
• Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred.
• Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes.
• Passion for healthcare and supporting organizational change.
• Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements.
• History of contributing to client retention, renewal management, and account growth opportunities.
• Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively.
• Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth.
• Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders.
• Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met.
• Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients.
• Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management).
• Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity.
• Willingness to travel occasionally (up to 20%) for client meetings and participate in our NYC office when needed.

Helpful experiences and skills (not required, can be learned on the job):

• Experience at a digital health company in health, wellness, or family health space.
• Experience with managing high volume of clients is preferred
• Experience supporting health benefit programs for employer or payer clients.
• Experience with Salesforce, Gainsight, Looker, and Microsoft Office suite.

The base salary range for this role is $106,000 - 125,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and  Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days.

This role requires active work authorization in the US.

This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our New York City office (opening March 2026).

About the Team: 

The Revenue Optimization team sits within the Marketplace Operations team and operates as analyst-owners across several aspects of the business. We use deep analysis, data-driven experimentation, and deployment of pricing and supply levers to help Taskrabbit hit its financial targets. We develop and operationalize scalable solutions to optimize outcomes at the mid and bottom parts of our business funnel. 

About the Role

The Senior Business Operations Analyst will lead the end-to-end implementation and optimization of Taskrabbit’s automated enforcement tool, bridging the gap between company policy and technical execution. This role is essential for maintaining marketplace quality and driving revenue growth by spearheading gray market reduction initiatives. You will be responsible for activating policy enforcement mechanisms and providing the analytical rigor necessary to track performance, mitigate leakage, and ensure scalable business operations.

Join us in transforming lives, one task at a time.

What You’ll Work On:

• Lead the technical implementation of policies within the Business Rules Engine (BRE), ensuring that high-level business requirements are accurately translated into automated logic to recommence and maintain consistent policy enforcement.
• Own the analysis and tracking of policy enforcement, developing the frameworks and dashboards necessary to monitor system efficacy and the impact of enforcement on the marketplace.
• Drive direct revenue growth by identifying, analyzing, and reducing off-platform transactions through rigorous data analysis and the design of targeted operational tests.
• Design and execute experimental frameworks to test new marketplace rules, measuring their impact on user behavior and platform health before full-scale rollout.
• Collaborate cross-functionally with Product, Engineering, and Operations teams to ensure the BRE evolves in alignment with product roadmaps and regulatory requirements.
• Operationalize marketplace integrity by mapping complex policy workflows, identifying gaps in enforcement, and implementing creative solutions to automate or optimize key business rules.
• Define and monitor KPIs related to policy compliance and revenue leakage, providing actionable insights to leadership that inform broader business strategy.
• Serve as the primary stakeholder for BRE health, ensuring that business logic remains current and effective, preventing the need for manual resource diversion from other departments.

You Should Have:

• A BS/MS in economics, mathematics, statistics, or equivalent analytical experience
• 2-4 years using analytics to drive key business decisions across strategy, marketing, operations, and/or finance
• Experience building data visualizations to inform business decisions (e.g., Looker, PowerBI, Tableau, Sigma, etc.)
• Excellent verbal, presentation, and written communication skills
• Experience with SQL and large volumes of data 
• Great attention to detail and quality
• Experience translating technical topics to non-technical audiences
• A knack for working with cross-functional partners to reach the right solutions 
• An ownership mindset determined to get things done
• A willingness to learn how true two-sided marketplaces function

Nice to Have: 

• Experience with Python
• Experience presenting to C-level executives
• Experience gathering, distilling, and providing requirements to technical engineering and data teams
• Proficient in statistical techniques and concepts (regression, power analysis, clustering, etc.)
• Technical understanding of data warehousing/data pipelining solutions
• Experience with a marketplace business model and a global brand
• Love collaborating together with a tight-knit team

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.

The base pay range for this position is $105,000 - $140,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

About the team

We're looking for a Senior Analyst, Workforce Management to own demand and supply forecasting across Maven's multiple member-facing services and workflows, monitor operational metrics, and optimize Maven's workforce to ensure service level objectives are met while balancing cost. This role sits at the intersection of data, operations, and strategy, translating complex demand signals into workforce decisions that allow Maven's frontline teams to meet our members when they need us most.

As the WFM subject matter expert at Maven, you'll take what we do today and make it materially better — building the models, planning cadence, and analytics infrastructure behind our workforce strategy. You'll partner closely with Finance, Operations, and Product to design processes that are data-driven and built to evolve with the business.

How equity and inclusion shows up for this team: It's important that we have a culturally diverse team, as that is reflective of our diverse membership, which is something we strive to achieve.

What you'll own

• Develop and improve complex demand forecasting models across our multiple workflows / channels, translating demand trends into forward-looking workforce strategy.
• Own supply forecasting and capacity planning across the multiple channels / workflows — translating demand into staffing requirements by skill, shift, and channel, factoring in shrinkage, attrition, and ramp.
• Drive the ongoing planning cadence that hits service level targets while protecting unit economics — quantifying and communicating the cost/SL tradeoff to leadership.
• Drive forecast accuracy autonomously — modeling, back-testing, and iterating. You define the accuracy bar and raise it quarter over quarter.
• Build and maintain workforce reporting infrastructure and dashboards that give operational leaders real-time visibility — and use them to drive RCA when SL or cost variances occur.
• Identify gaps in current analytics and operational workflows, then drive solutions — not just recommendations.
• Create automated systems for tracking and reporting key performance metrics, leveraging AI tooling to reduce manual lift and increase signal quality.
• Develop Standard Operating Procedures to ensure processes are repeatable and scalable.
• Serve as the WFM partner to Finance, Operations leads, Product, and Analytics — gathering inputs, sharpening forecasts, and ensuring workforce decisions are grounded in data and aligned to organizational goals.

Minimum qualifications

• 5+ years of WFM experience in a scaled B2C CX organization (contact center, member services, or comparable). You've owned forecasting and capacity planning across multiple channels and queues — not just executed someone else's plan.
• Experience owning demand forecasting models for scaling businesses and designing/maintaining WFM schedules across multiple roles/channels, including shrinkage modeling, shift bidding, PTO processes, and capacity planning inputs.
• Track record managing intraday operations — monitoring real-time queues, adjusting staffing plans, communicating deviations, and executing mitigation tactics to protect SLAs.
• Demonstrated ability to drive RCA on SL misses and cost overruns — decomposing variances into drivers and turning findings into model and operational improvements.
• Ability to translate operational insights into system configuration recommendations, including routing logic, skill assignments, and WFM tool optimization to improve accuracy and workflow efficiency.
• Strong analytical skills and data storytelling — you can present a clear narrative with data to operations, finance, and executive audiences.
• Experience analyzing large data sets to draw insights and inform operational decisions; advanced Excel/Sheets modeling.
• Self-directed: can scope the work, build the model, and drive adoption without being managed to it.
• Comfortable navigating ambiguity, unknowns, and moving fast.
• Operational mindset with ability to build efficient, repeatable processes.
• Exceptionally strong attention to detail.
• Clear verbal and written communication.

Preferred qualifications

• Experience forecasting across multiple workflows/channels, queues, or skill groups concurrently.
• Experience with WFM platforms (NICE, Verint, Assembled, Playvox, Zendesk, or similar).
• Looker or similar BI software.
• Scaled CX operations and B2C industry experience.
• Exposure to AI/ML approaches for forecasting optimization or anomaly detection.

The base salary range for this role is $98,000 -$115,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

As a Staff Data Scientist, reporting to our Director of Analytics, you will play a critical strategic role in shaping Flex's future by guiding key analytics projects across our Customer Support, Finance, Go-To-Market, Marketing, Product, and Strategy teams. You will champion truth seeking across the business, working to bring clarity to some of Flex’s most challenging and complex areas. Through your technical expertise and mastery of data-led story telling, you improve our understanding of the business and where we can make improvements. The ideal candidate for this role is intensely curious, holds themselves to a high analytical bar, while simultaneously balancing analytical rigor with speed and ultimate business impact.

We currently have multiple roles open across Flex Analytics and are prioritizing analyst support for Product, Partnerships and GTM domains.

What you’ll do

• Improve our understanding of key Flex domains by creating scalable frameworks that connect dots across the business into easily interpretable outputs
• Proactively and effectively root cause data and performance issues across the business in order to ensure continued strong performance
• Create and improve dashboards, visualizations, and automations that help us scale analytics across Flex
• Work to establish clear causal links between actions and outcomes through experimentation and other relevant methods, where applicable
• Combine data and strategy - being that bridge between what the data is telling us and the implications for strategic priorities within different areas of the business
• Champion best practices, precise and consistent terminology, and robust documentation within Analytics and more broadly across the organization

Key qualifications

• 5+ years of experience using analytical and statistical methods to support and drive critical business outcomes
• Expert communicator who can break down complex technical concepts into simple business vernacular
• Experience across a variety of analytical domains that allow you to bring unique perspectives to solving hard problems
• Demonstrated success driving business strategy and outcomes from an analytics lens
• Advanced experience with SQL, business intelligence tools (e.g., Tableau, Mode, Looker, etc.)
• Experience with ETL processes, especially utilizing dbt and Snowflake
• Track record of using quantitative, analytical, and problem-solving skills to drive decisions
• Biased for action - knows when to not let perfect be the enemy of good enough, while also can effectively highlight the tradeoffs/risks of moving too quickly too soon
• Strong ownership mindset with a deep natural curiosity to dive into the details and understand how systems work

This role is hybrid with on-site expectations of 3 days per week in our New York Headquarters. 
We also have offices in the Bay Area and Salt Lake City

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $155,000—$194,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the role

As a Sr. Staff Data Scientist reporting to our Director of Analytics, you will play a critical strategic role in shaping Flex's future by guiding key analytics projects across our Product teams. You will champion truth seeking across the business, working to bring clarity to some of Flex’s most challenging and complex areas. Through your technical expertise and mastery of data-led story telling, you improve our understanding of the business and where we can make improvements. The ideal candidate for this role is intensely curious, holds themselves to a high analytical bar, while simultaneously balancing analytical rigor with speed and ultimate business impact.

What you’ll do

• Improve our understanding of key Flex domains by creating scalable frameworks that connect dots across the business into easily interpretable outputs
• Proactively and effectively root cause data and performance issues across the business in order to ensure continued strong performance
• Create and improve dashboards, visualizations, and automations that help us scale analytics across Flex
• Work to establish clear causal links between actions and outcomes through experimentation and other relevant methods, where applicable
• Combine data and strategy - being that bridge between what the data is telling us and the implications for strategic priorities within different areas of the business
• Champion best practices, precise and consistent terminology, and robust documentation within Analytics and more broadly across the organization

Key qualifications

• PhD, Masters, or Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.)
• 8+ years of experience using analytical and statistical methods to support and drive critical business outcomes
• Expert communicator who can break down complex technical concepts into simple business vernacular
• Experience across a variety of analytical domains that allow you to bring unique perspectives to solving hard problems
• Demonstrated success driving business strategy and outcomes from an analytics lens
• Advanced experience with SQL, business intelligence tools (e.g., Tableau, Mode, Looker, etc.)
• Experience with ETL processes, especially utilizing dbt and Snowflake
• Track record of using quantitative, analytical, and problem-solving skills to drive decisions
• Biased for action - knows when to not let perfect be the enemy of good enough, while also can effectively highlight the tradeoffs/risks of moving too quickly too soon
• Strong ownership mindset with a deep natural curiosity to dive into the details and understand how systems work

This role is hybrid with on-site expectations of 3 days per week in our New York Headquarters or Hybrid from our San Francisco office. 

Tier 1 markets (NYC/ SF), the base salary pay range for this role is $194,000-240,000 USD

As a Data Scientist, reporting to our Director of Analytics, you will play a critical strategic role in shaping Flex's future by guiding key analytics projects across our Go-To-Market, Marketing, Product, and Strategy teams. You will champion truth seeking across the business, working to bring clarity to some of Flex’s most challenging and complex areas. Through your technical expertise and mastery of data-led story telling, you improve our understanding of the business and where we can make improvements. The ideal candidate for this role is intensely curious, holds themselves to a high analytical bar, while simultaneously balancing analytical rigor with speed and ultimate business impact.

We currently have multiple roles open across Flex Analytics and are prioritizing analyst support for Product, Partnerships and GTM domains.

What you’ll do

• Improve our understanding of key Flex domains by creating scalable frameworks that connect dots across the business into easily interpretable outputs
• Proactively and effectively root cause data and performance issues across the business in order to ensure continued strong performance
• Create and improve dashboards, visualizations, and automations that help us scale analytics across Flex
• Work to establish clear causal links between actions and outcomes through experimentation and other relevant methods, where applicable
• Combine data and strategy - being that bridge between what the data is telling us and the implications for strategic priorities within different areas of the business
• Champion best practices, precise and consistent terminology, and robust documentation within Analytics and more broadly across the organization

Key qualifications

• 3+ years of experience using analytical and statistical methods to support and drive critical business outcomes
• Expert communicator who can break down complex technical concepts into simple business vernacular
• Experience across a variety of analytical domains that allow you to bring unique perspectives to solving hard problems
• Demonstrated success driving business strategy and outcomes from an analytics lens
• Advanced experience with SQL, business intelligence tools (e.g., Tableau, Mode, Looker, etc.)
• Experience with ETL processes, especially utilizing dbt and Snowflake
• Track record of using quantitative, analytical, and problem-solving skills to drive decisions
• Biased for action - knows when to not let perfect be the enemy of good enough, while also can effectively highlight the tradeoffs/risks of moving too quickly too soon
• Strong ownership mindset with a deep natural curiosity to dive into the details and understand how systems work

This role is hybrid with on-site expectations of 3 days per week in our New York Headquarters. 
We also have offices in the Bay Area and Salt Lake City

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $133,500—$165,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone.

What You’ll Do: 

We are seeking a Data Center Portfolio Capacity Manager to own portfolio-level capacity planning, forecasting, and reporting across a rapidly growing data center footprint. This role sits at the intersection of data center development, site selection, finance, and compute capacity, and serves as the single source of truth for infrastructure capacity timing.

About the Role: 

You will partner closely with Development and Site Selection teams to track delivery milestones, forecast phased capacity availability, and communicate changes in timelines across the organization. Your work will directly inform capital planning, compute deployment decisions, and executive-level reporting.

This role reports to the Director of Portfolio Operations and operates in a highly cross-functional, fast-scaling environment.

In this role, you will: 

• Own portfolio-level capacity planning and forecasting for all active and pipeline data center sites
• Maintain the master capacity timeline, including go-live dates, phased capacity delivery, and readiness milestones
• Track and communicate changes to delivery schedules, capacity timing, and risk across the portfolio
• Partner with Development and Site Selection teams to align site-level progress with portfolio forecasts
• Serve as the authoritative source for capacity availability updates used by Compute Capacity, Finance, Accounting, and Legal teams
• Build and maintain capacity models, dashboards, and reporting packages for leadership and executive stakeholders
• Standardize and catalog site attributes including location, provider, power and cooling characteristics, and delivery phases
• Support Finance and Accounting teams with CapEx planning, budget alignment, and variance analysis
• Translate complex infrastructure data into clear, actionable insights for senior leadership

Who You Are:

• 5+ years experience working in data center, hyperscale infrastructure, colocation, or large-scale cloud environments
• Strong background in capacity planning, forecasting, portfolio planning, or infrastructure operations
• Advanced proficiency in Excel and/or Google Sheets, including complex models and scenario analysis
• Experience building executive-ready reporting and dashboards using tools such as Tableau (or similar BI tools)
• Ability to manage ambiguity and evolving timelines in a fast-growth environment
• Proven ability to work cross-functionally with technical and non-technical stakeholders
• Comfortable presenting data-driven insights to senior and executive audiences
  

Preferred:

• Experience supporting data center development lifecycles (site selection, design, build, and go-live)
• Familiarity with data center capacity concepts (MW, power density, cooling types, phased delivery)
• Experience with additional analytics or planning tools (e.g., Power BI, Looker, Smartsheet, SQL)
• Background in capital planning or infrastructure investment analysis
  
  

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $115,000 to  $153,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What You’ll Do:

CoreWeave is seeking an exceptional Global Vice President of Revenue Operations to serve as the strategic architect and operational leader of our revenue engine. This senior executive will be a key member of the CoreWeave leadership team, reporting directly to the Chief Revenue Officer, and will be responsible for building, scaling, and optimizing all revenue operations functions that drive predictable,efficient, and accelerated growth across our global go-to-market organization.

This is a foundational and transformational role at a pivotal moment for CoreWeave, as we scale our revenue operations infrastructure to support our trajectory as a newly public AI hyperscaler. Following our 2025 IPO and accelerated growth trajectory, we are in search of a world-class RevOps leader who can build enterprise-grade operational rigor while maintaining the Startup mindset, agility, and innovation that defines CoreWeave. The ideal candidate will transform revenue operations from a supporting function into a strategic growth driver, creating the data foundation, process excellence, and operational insights that enable our sales, marketing, customer success, support, field engineering, and partner teams to execute at peak performance. As an AI-native company, we expect you will lead us into an AI-first strategy to create a next-generation AI-driven RevOps function to harness and implement innovation throughout our global field organization.

The successful candidate will be a proven revenue operations executive with deep expertise in scaling high-growth technology companies, building world-class revenue operations platforms, and partnering with sales leadership to drive measurable business outcomes. You will have demonstrated success implementing sophisticated revenue operations frameworks, leading large global teams, and establishing data-driven cultures that turn insights into action. Your experience spans the full revenue operations stack—from CRM architecture and sales automation to forecasting methodologies, territory optimization, compensation design, and revenue analytics.

About the role:

This role uniquely combines strategic leadership with hands-on operational excellence. You will define CoreWeave's revenue operations strategy, build and lead a global team of revenue operations professionals, establish our RevOps technology stack and data architecture, create scalable processes that drive efficiency while maintaining growth, and deliver the analytics and insights that inform executive decision-making. You will be the operational partner to our Chief Revenue Officer and go-to-market leadership, ensuring we have the infrastructure, insights, and execution to achieve our ambitious revenue targets while maintaining the flexibility to adapt as markets and opportunities evolve.

Strategy & Vision

• Define and execute CoreWeave's global revenue operations strategy, establishing
• World-class operational rigor, process excellence, and data infrastructure that enables predictable, scalable revenue growth
• Build comprehensive revenue operations capabilities spanning sales operations, sales strategy, sales enablement, revenue analytics, sales compensation, territory management, and forecasting—creating an integrated operational framework that drives efficiency and effectiveness across the entire revenue organization
• Design and implement CoreWeave's revenue technology stack, selecting, integrating, and optimizing CRM, sales engagement, revenue intelligence, forecasting, compensation, and analytics platforms that create a single source of truth for revenue data and enable seamless execution
• Leverage AI to fundamentally build a next-gen RevOps center of excellence
• Lead ongoing integrations of acquisitions made by the company
• Establish data-driven forecasting methodologies and revenue analytics frameworks that provide executive leadership with accurate, real-time visibility into pipeline health, revenue performance, and growth trajectories across segments, products, and geographies
• Partner with CRO and go-to-market leadership to develop strategic territory plans, quota allocation models, capacity planning frameworks, and resource deployment strategies that optimize coverage, maximize revenue potential, and drive efficient growth
• Design and implement sales compensation programs that align with corporate objectives, drive desired behaviors, and attract and retain top sales talent, including variable compensation structures, accelerators, SPIFs, and performance-based incentives
• Establish robust revenue governance frameworks, including deal desk operations, pricing and discount approval workflows, contract review processes, SOX compliance, and commercial risk management that balance growth velocity with operational discipline
• Create sophisticated revenue analytics and business intelligence capabilities, delivering executive dashboards, pipeline analytics, win/loss analysis, sales productivity metrics, and strategic insights that inform decision-making and drive continuous improvement
• Drive operational excellence through continuous process optimization, automation of manual workflows, elimination of friction in revenue processes, and implementation of best practices that enable the sales organization to focus on selling
• Recruit, develop, and lead a world-class global revenue operations organization, including sales operations, sales strategy, enablement, compensation, and analytics teams, building a high- performance culture of operational excellence and strategic partnership with the go-to-market organization
• Serve as the strategic thought partner to the CRO and executive leadership team, providing data-driven insights, scenario modeling, and operational recommendations that inform strategic decisions on market expansion, product prioritization, and go-to-market investments

Who You Are: 

• Minimum 15+ years of progressive experience in revenue operations, sales operations, or sales leadership roles, with at least 8 years in senior revenue operations leadership positions
• Proven track record building and scaling revenue operations functions in high-growth B2B technology companies, ideally with experience supporting organizations generating $500M+ in annual revenue
• Demonstrated success implementing and optimizing enterprise CRM platforms (Salesforce expertise required), revenue intelligence tools, sales engagement platforms, and revenue analytics solutions at scale
• Deep expertise in sales forecasting methodologies, pipeline management frameworks, revenue recognition principles, and financial planning processes that drive accurate revenue predictability
• Extensive experience designing sales compensation plans, quota methodologies, territory models, and capacity planning frameworks for complex sales organizations with multiple segments and product lines
• Strong background in data analytics, business intelligence, and revenue reporting, with ability to translate complex data into actionable insights and executive-ready presentations
• Track record of building and leading high-performing global revenue operations teams, including experience managing teams across multiple geographies and time zones
• Experience supporting enterprise sales organizations with complex buying processes, multi-stakeholder engagements, and long sales cycles, ideally in infrastructure, cloud, or enterprise software markets
• Proven ability to partner effectively with C-level executives, sales leadership, finance, legal, and product teams to drive cross-functional alignment and business outcomes
• Experience navigating the operational complexities of publicly traded companies, including SOX compliance, revenue recognition requirements, and public company reporting

• MBA or advanced degree in relevant field (Business, Engineering, Data Science) preferred
• Expert-level proficiency with Salesforce (including advanced configuration, automation, and reporting), with Salesforce Administrator or Advanced Administrator certification highly valued
• Strong technical fluency with revenue operations technology stack including sales engagement platforms (Outreach, Salesloft), revenue intelligence tools (Clari, Gong), CPQ systems, and data visualization tools (Tableau, Looker)
• Advanced analytical and quantitative skills with experience using SQL, Python, or R for data analysis and building sophisticated revenue models and forecasts
• Deep understanding of enterprise sales methodologies (MEDDIC, MEDDPICC, Challenger), sales cycle optimization, and best practices for complex B2B sales environments
• Experience with cloud infrastructure or AI/ML markets strongly preferred, with understanding of consumption-based business models, usage-based pricing, and technical buying processes
• Exceptional executive presence with ability to present complex analyses and recommendations to board members, investors, and C-suite executives with clarity and confidence
• Proven change management capabilities with experience leading large-scale operational transformations, process redesigns, and technology implementations in dynamic environments
• Strategic mindset balanced with operational excellence and hands-on execution capabilities—able to define vision while rolling up sleeves to drive implementation
• Track record of thought leadership in revenue operations through speaking engagements, published content, or active participation in RevOps communities and professional networks

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $300,000 to $385,000.The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

About the role

As a GTM Strategy & Operations Business Partner supporting the AMER Enterprise organization, you will work closely with sales leadership to be a deep expert in a critical segment of our fastest-growing business. This role supports the AMER Enterprise team, one of Anthropic's largest and most strategically significant commercial organizations, and will partner directly with executives to drive strategic analysis, operational efficiency, and growth initiatives across emerging and developing verticals while supporting critical global strategic initiatives.

This includes segment analysis, facilitating operating cadences and powering business reviews, improving operational efficiency, driving strategic initiatives, and supporting the rapid evolution of our sales motions and organization.

We're building for a future where AI dramatically amplifies what strategy teams can accomplish. We're hiring people with the technical depth, business judgment, and executive potential to operate at that frontier — leveraging AI to eliminate routine work and redirect energy toward the strategic and creative challenges that move the business. This role will evolve rapidly, and we need someone with the ceiling and ambition to evolve with it.

Responsibilities:

Strategic Analysis, Operations & Planning

• Partner with Global and AMER Enterprise segment leaders to analyze and refine segment-specific strategy including territory planning, resource allocation, performance to plan, and growth initiatives

• Support development of targeted strategies across different customer segments and verticals based on their unique characteristics, product-market fit trajectories, and needs

• Maintain excellence through business reviews and operating cadences to help achieve company revenue targets and strategic objectives

• Be audible-ready about GTM efforts and a deep expert in your segment's book of business and trends with the ability to cut right to what matters for varying audiences from IC to executive

Data-Driven Decision Support

• Analyze sales performance metrics and develop insights to optimize segment performance and improve efficiency using SQL, R, or Python to query, model, and visualize data at scale

• Leverage Claude to its full capability

• Partner to create, evolve and maintain reporting mechanisms, using data to go from "what" to "why"

• Synthesize tangible, strategic recommendations based on go-to-market motions, deal outcomes, partner and customer feedback, and product opportunities

• Build and maintain dashboards, models, and ad hoc analyses in spreadsheets and BI tools with mastery-level proficiency

Go-to-Market Execution

• Develop and maintain use case frameworks to capture and standardize how customers derive value

• Support multiple teams and executives in leveraging insights for new deals, expansions, and retention strategies

• Partner with GTM teams to evolve and refine sales motions and best practices across segments and regions

Executive Stakeholder Management

• Serve as a trusted strategic advisor to senior and executive stakeholders across the GTM organization, delivering insights and recommendations with clarity, conviction, and composure

• Navigate high-stakes conversations with intense, demanding executives — maintaining poise under pressure while delivering candid, well-supported perspectives

• Build deep credibility through consistent follow-through, proactive communication, and the ability to challenge assumptions respectfully when the data warrants it

• Translate complex analyses into executive-ready narratives that drive decisions, managing up effectively across multiple senior leaders with competing priorities

Cross-Functional Collaboration

• Work closely with Revenue Operations, Sales Enablement, Strategic Finance, and Product teams to drive initiatives and elevate excellence in course of business

• Support coordination between AMER Enterprise sales segments and partnership teams

• Help prepare materials for executive reviews and planning sessions

You may be a good fit if you have:

Must-Haves

• Deep alignment to Anthropic’s mission

• 5+ years of experience in sales strategy, revenue operations, management consulting, or GTM operations

• Proficiency in SQL or R — you can independently write queries, build models, and extract insights from large datasets without relying on others

• Mastery of spreadsheet tools and data (Google Sheets / Excel) — pivot tables, complex formulas, data modeling, and scenario analysis are second nature to you

• Strong analytical skills with the ability to translate data into actionable insights and compelling executive narratives

• Deep experience with GTM systems like Salesforce and business intelligence tools (Looker, Tableau, etc.)

• Proven executive stakeholder management skills — you have a track record of presenting to and influencing C-suite and VP-level leaders in high-intensity environments.

• An ability to pull signal through noise and an internal drive to create clarity. You strive for simplicity as the most elegant solution to complex situations.

• A demonstrated ability to build trust with and influence a variety of stakeholders, including colleagues and other members of the GTM Strategy and Revenue Operations team

• A healthy balance of idealism with pragmatism and the highest internal bar for excellence. You have been accountable for the results of your recommendations.

• Track record of driving forward high-growth sales organizations

• Disciplined project management and exceptional communication and interpersonal abilities

• A desire and readiness to do the best work of your career

• Bachelor's degree required; MBA or advanced degree preferred

Preferred

• Direct experience in a commercial role (pre-sales, customer-facing, partnerships, founder, etc.)

• Experience in both large Enterprises in technology, finance or professional services, in addition to fast-paced startup building

• Experience with AI/ML companies and consumption business models

• Prior experience building frameworks for sales use cases or value propositions

• Background in scaling sales organizations through 2-3x+ growth periods

Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, whether fully-remote or in one of our offices, you’ll see the impact of your work on the world.

Our Commercial Strategy and Operations Team

At Noom, the Commercial Strategy and Operations team is an agile group of operators and strategists within the Healthcare organization who partner across the entire business to unblock growth, scale best practices, and keep the engine running smoothly. We pride ourselves on rolling up our sleeves, supporting one another, and celebrating wins big and small.

Health plans and strategic partnerships are the growth engine behind Noom Health, our B2B business line. They give us the distribution power to put Noom's evidence-based behavior change programs into the hands of millions of covered lives — and generate meaningful cost savings and positive health outcomes for the plans and partners we serve. Every new client we activate represents a significant business opportunity and a chance to improve population health at scale. Flawless operations are what transform those opportunities into reality.

About the Role

As we continue to grow, we’re seeking a Client Operations Manager to own the day-to-day operations that keep our strategic partner programs running smoothly. You’ll serve as the primary client-facing point of contact for our channel partnerships and strategic accounts — translating complexity into clarity so our partners and their members have a seamless experience from launch through renewal.

You Will

• Own end-to-end partner onboarding and implementation tracking — drive timelines, manage dependencies, and ensure successful and timely go-lives across partners
• Serve as the primary operational point of contact for strategic and channel partners — owning onboarding requirements, technical integrations, eligibility file maintenance, and invoicing
• Drive key strategic initiatives, including optimizing the current operational stack, enabling partners to offer new Noom products
• Stand up and maintain eligibility operations — define file cadences, lead UAT cycles, monitor post-launch files, and manage ongoing updates
• Act as the connective tissue between partners, Engineering, and internal Operations — translating partner needs into actionable technical requirements
• Coordinate issue resolution across partners and internal teams — establishing SOPs and escalation protocols for eligibility, data, and billing issues
• Serve as the claims billing operations liaison — supporting RCM system setup and tracking/reporting on denials and CPT code trends
• Own partner reporting infrastructure — maintaining dashboards, leading QBR preparation, and setting/tracking SLAs
• Create and maintain partner documentation, playbooks, and implementation resources to ensure consistency and scalability

About You

If you’re interested in shaping the future of health by building the operational infrastructure that powers Noom’s most strategic partnerships, this role may be for you!

You Have

• 4+ years of experience in client operations, implementation, or revenue operations in healthcare or health tech
• Strong client-facing experience, with confidence working directly with external partners and health plan stakeholders
• Hands-on experience with API workflows, eligibility file operations, and data integrations
• Familiarity with claims billing concepts (e.g., CPT codes, denials management, RCM) is a strong plus
• Proven project management experience, including leading UAT cycles, maintaining RAID logs, and managing multiple go-live timelines
• Exceptional cross-functional communication skills, with the ability to translate technical concepts for non-technical audiences
• Experience with tools such as Salesforce, SFTP platforms, Asana or Jira, and data/reporting tools (Excel, Looker, or similar)
• A documentation-first mindset and enthusiasm for building scalable processes and structure

What Makes This Job Amazing

• Own a high-visibility, high-impact function at the heart of Noom Health’s B2B business
• Serve as the primary external face for major channel partners while shaping internal systems that enable scale
• Work at the intersection of healthcare, technology, and client experience on complex, meaningful challenges
• Join a fast-moving team expanding capabilities across claims billing and new product offerings

Compensation Package

• The US base salary range for this full-time position is $78,320-$103,680.
• This range reflects the minimum and maximum salary target for the position for US-based candidates, at the time of posting. The actual salary offer is based on factors including relevant experience and training, assessment of functional skills and behavioral competencies, and location, among others.
• Other elements of Noom’s Compensation Package
• Noom offers a comprehensive and generous total rewards package. This generally includes a discretionary performance-based bonus, stock awards, healthcare, disability & retirement benefits, paid holidays and paid leave, and various wellness programs, etc.

 Location

• This role is remote if you are located outside the NYC or Princeton, NJ metropolitan areas. Hybrid (2x/week) required if you are local.

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

We’re more than a health tech company—we’re a movement. This belief extends to our culture: we empower our people to think big, act boldly, and take pride in their contributions to shaping the future of health. With a strong remote culture, as well as offices in NYC and Princeton, we’ve been named one of the Best Places to Work by Inc., Fortune, Glassdoor, and Quartz—including honors for technology and diversity.

Join us in shaping the future of health. Whether you're remote or in-office, you’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. 

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.