Sage
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters. We know when to slow down, take breaks, and have fun.
We're always looking for great talent to join our team. Check out our job openings below, and drop us a line if you're interested!
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About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
We’re hiring a Head of Strategic Programs to help us scale our Skilled Nursing (SNF) business from early traction to repeatable growth.
We are at an inflection point in our growth. The Skilled Nursing product is evolving rapidly, and we need a cross-functional leader who can turn real-world deployments into scalable ways to sell, deliver, and expand.
This role sits at the intersection of Product, Sales, and Operations. You will partner closely with the GM to drive execution across our most important initiatives—working directly with clients and sales teams to design solutions, while building the systems, insights, and playbooks that enable the broader team to scale. This is a hands-on, high-ownership role for someone who is equally comfortable driving execution, engaging with customers, and shaping strategy.
Responsibilities:
Own Pilot Program Execution
- Lead execution across pilots, enterprise rollouts, and high-priority initiatives
- Establish operating cadence to drive accountability, speed, and cross-functional alignment
- Track and deliver against key metrics including adoption, time-to-value, ROI, and customer satisfaction
- Identify and resolve risks to ensure successful deployments and strong customer outcomes
Enable Sales and Operations to Scale
- Partner with Sales and enterprise clients to design, scope, and deliver solutions tailored to complex SNF, CCRC and healthcare environments
- Build playbooks, tools, and processes that enable Sales to win and Operations to deliver excellence
- Translate early wins into clear, repeatable models for implementation and expansion
- Partner with GTM teams to refine positioning, sales motion, and expansion strategy
- Reduce friction across the customer lifecycle—from initial sale through ongoing delivery and expansion
- Support high-stakes client and prospect meetings, shaping solution design, implementation approach, and ROI narrative
Influence Product and Market Strategy
- Act as the voice of the customer, translating operational and clinical insight into product direction
- Partner closely with Product to shape roadmap, packaging, and positioning
- Identify gaps between product capabilities and market needs and drive solutions
- Ensure product evolution improves sellability, implementability, and measurable impact
Build Performance Infrastructure
- Develop dashboards and reporting that tie customer performance to revenue outcomes
- Translate data into clear, actionable insights for leadership and cross-functional teams
- Equip Sales and Customer teams with ROI narratives that support expansion
- Ensure real-time visibility into performance, risks, and growth opportunities
Qualifications
- 6–10 years of experience in business operations, strategy, consulting, or high-growth startups
- Track record of driving cross-functional initiatives tied to revenue growth, deployment, or expansion
- Experience working with enterprise or multi-site customers in complex environments
- Experience navigating a highly-regulated industry, preferably healthcare
- Strong analytical, financial, and communication skills
- Comfortable operating in client-facing settings and influencing senior stakeholders
- Ability to travel (~25% of the time)
Highly Preferred
- Experience in skilled nursing, post-acute care, or healthcare operations
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $180,000 to $200,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
Clinical Outcomes Lead, Skilled Nursing
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About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
The Clinical Outcomes Lead serves as the clinical market leader for Sage’s skilled nursing expansion efforts. Reporting to the Head of Clinical, this role bridges frontline care delivery, data insights, and product adoption to drive measurable clinical and operational outcomes across SNF customer sites.
This individual will build trusted relationships with Directors of Nursing and senior clinical leaders, lead clinical adoption strategies, and translate outcome data into credible narratives that support pilot success, customer retention, and portfolio expansion. The Clinical Outcomes Lead plays a critical role in turning early implementations into evidence-based proof points that reinforce Sage’s clinical value proposition in the post-acute market.
Success in this role requires strong clinical fluency, comfort working in technology-enabled care environments, and the ability to quickly earn credibility with skeptical stakeholders while driving meaningful change in complex SNF settings.
This role is based in NYC and requires up to 25% travel to support onsite clinical partnership with pilot and expansion communities, with a focus on accelerating product adoption, validating workflow integration, and ensuring Sage deployments translate into clear clinical and operational success.
Responsibilities
Clinical Relationship Leadership (SNF Vertical)
Serve as Sage’s primary clinical partner for SNF customers.
- Build and maintain trusted relationships with Directors of Nursing, Administrators, regional clinical leaders, and frontline staff
- Identify and develop clinical champions and convert skeptics into advocates through hands-on partnership
- Lead regular clinical engagement cadences across pilot and expansion sites
- Represent Sage’s clinical expertise in enterprise conversations
Clinical Outcomes Ownership
Define, measure, and communicate the clinical impact of Sage deployments.
- Establish baseline clinical metrics and success criteria in partnership with customer leadership
- Monitor and interpret outcomes including hospital readmissions, response times, staffing efficiency, and quality indicators
- Partner with the Head of Clinical and Data teams to develop SNF-specific dashboards and reporting frameworks
- Translate outcomes into credible clinical narratives for facility, regional, and executive stakeholders support customer retention and expansion
Clinical Proof Points & Expansion Support
Turn successful implementations into scalable evidence of value.
- Develop clinical case studies, outcome summaries, and impact narratives
- Present results to facility and regional leaders to support pilot conversion and portfolio expansion
- Partner with Growth and Sales teams to reinforce clinical differentiation in enterprise deals
Product and Market Insight
Ensure Sage solutions align with real SNF workflows and clinical priorities.
- Observe care delivery workflows and recommend practical improvements to support sustained usage
- Provide structured feedback to Product and Customer Success teams on clinical workflow, adoption barriers, and feature needs
- Surface emerging market insights and operator priorities to inform Sage’s SNF strategy
Minimum Qualifications
- RN with 5+ years experience, including direct SNF or post-acute care delivery and at least 1–2 years in a clinical success, implementation, or advisory capacity
- Deep familiarity with the regulatory landscape: CMS, PDPM, 5-Star Quality Rating System, hospital readmission reporting
- Expertise in clinical data analysis and synthesis: interpreting complex data and translating it into accurate, compelling narratives for executive-level customer presentations.
- Proven ability to build trust with clinical stakeholders quickly (this person earns credibility through clinical fluency and follow-through, not rapport alone)
- Comfort working in technology-enabled care environments, including dashboards, reporting tools, and clinical analytics platforms
Preferred Qualifications
Clinical & Industry Experience
- Experience working for a healthcare technology vendor, consultant, or managed services company
- Familiarity with leading SNF EMR platforms
- Prior leadership experience in clinical operations
Data & Analytics
- Comfort with BI tools (Tableau, Looker, or similar)
- Experience building or contributing to clinical quality improvement initiatives with measurable outcomes
- Familiarity with MDS assessment processes and how they connect to quality metrics
Relationship & Growth Skills
- Experience presenting to C-suite or regional operations leaders in a customer-facing or internal strategy context
- Track record of building clinical champions inside complex, matrixed organizations
- Prior involvement in sales support, pilot programs, or implementation work
Startup & Operational Fit
- Comfort operating without established playbooks
- Experience in a high-growth or early-stage company where the role evolved quickly
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $130,000–$170,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
The Product Operations Manager is responsible for ensuring that Sage products can be successfully activated, deployed, and scaled across clients.
This role sits at the intersection of Product, Engineering, Implementation, and Client Success. The Product Operations Manager will define the processes that enable product activation, support complex client launches, ensure internal teams are trained on product workflows, and monitor product performance once deployed.
They will serve as the internal point of contact for high-priority activations such as EHR integrations and other complex product launches. This role will also work closely with Product and Engineering teams to improve internal tools and workflows that support product activation and operational scale.
Responsibilities
- Own the end-to-end process for activating high-priority Sage products and integrations with clients
- Serve as the internal point of contact for product activation questions, escalations, and issue resolution
- Define, document, and continuously improve scalable activation workflows, SOPs, and quality standards
- Create training materials and enable internal client-facing teams to successfully activate and support products
- Partner with Product, Engineering, Design, Implementation, and Client Success to improve activation tools and operational workflows
- Jump into high-priority client activations and calls to troubleshoot issues, unblock progress, and ensure successful launches
- Triage, prioritize, and coordinate resolution of activation-related product issues, bugs, and support tickets
- Build and monitor dashboards and metrics to evaluate product adoption, health, and operational performance
- Identify trends, root causes, and process gaps, and turn them into recommendations that improve product quality and organizational scalability
Minimum Qualifications
- 6+ years of experience in product operations, product management, business operations, technical program management, or similar roles
- Experience leading product launches, integrations, or product activation programs in a SaaS environment
- Experience working closely with engineering teams on technical products
- Strong problem-solving ability with comfort diagnosing technical issues
- Experience working cross-functionally with product, engineering, and client-facing teams
- Ability to translate product functionality into operational workflows and documentation
- Strong communication and organizational skills
- Experience setting up product dashboards and analyzing product performance data
- Experience improving internal software tools used by operations or client-facing teams
Preferred Qualifications
- Experience in healthcare technology or EHR integrations
- Familiarity with analytics tools, or product analytics platforms
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $165,000 to $200,000 USD, depending upon the job level, which will depend on your level of expertise, your experience, and your qualifications. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
Senior/Staff Site Reliability Engineer
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About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
Sage provides life-saving functionality that improves the lives of our older population. This role is critical to ensure Sage can live up to its mission to be a 24x7, highly available platform for elder care. As a Site Reliability Engineer, you’ll partner with engineering teams across the organization to achieve four 9s of uptime for our platform.
Responsibilities
- Design and evolve highly reliable system architectures, ensuring high availability, fault tolerance, and scalability across Sage’s production infrastructure.
- Lead complex incident response efforts, coordinating across engineering teams to quickly diagnose and resolve production issues while driving thorough post-incident reviews and long-term reliability improvements.
- Define and implement organization-wide observability practices, including metrics, logging, tracing, and actionable alerting to ensure strong visibility into system health.
- Establish and maintain reliability standards, including defining SLIs, SLOs, and error budgets, and partnering with engineering teams to integrate these practices into the software development lifecycle.
- Drive automation and infrastructure improvements that reduce operational toil and improve the efficiency and reliability of deployments, monitoring, and operational workflows.
- Partner with engineering teams on system design and architecture reviews, ensuring reliability, scalability, and operational best practices are considered early in the development process.
- Evolve Sage’s cloud infrastructure, including networking, compute, storage, and security practices to support scalable and resilient systems.
- Operate and improve critical data infrastructure, ensuring high availability, performance, backup strategies, and disaster recovery processes for production databases.
- Lead capacity planning and auto-scaling efforts, ensuring infrastructure and systems scale effectively as product usage grows.
- Build internal tooling and platforms that improve the developer experience, simplify debugging, and enable safer and more reliable deployments.
Qualifications
- 7-12+ years of experience in software engineering, infrastructure engineering, or site reliability engineering, operating large-scale distributed systems in production.
- Experience operating and supporting edge or device-based systems, including managing connectivity, observability, remote updates, and reliability for distributed hardware deployments such as IoT or field devices.
- Strong networking fundamentals, including experience debugging distributed system issues across load balancers, DNS, TLS, and VPC networking within platforms like Amazon Virtual Private Cloud or similar cloud networking environments.
- Experience operating and scaling production databases, including performance tuning, replication, backup/recovery strategies, and high availability for systems such as PostgreSQL, MySQL, or distributed databases.
- Deep expertise in cloud infrastructure, such as Amazon Web Services or Google Cloud Platform
- Strong experience designing and operating highly available systems, including strategies for redundancy, failover, disaster recovery, and capacity planning.
- Expertise in containerization and orchestration, particularly with Kubernetes and modern container platforms.
- Advanced observability and monitoring skills, using tools such as Datadog, Prometheus or Grafana.
- Strong programming ability in languages commonly used for infrastructure and reliability engineering (e.g., Go, Python, or Java), with experience building internal tooling and automation.
- Deep knowledge of infrastructure-as-code practices, including tools like Terraform or Pulumi. Proven experience leading reliability initiatives, such as defining SLOs/SLIs, improving incident response processes, and driving post-incident reviews.
- Ability to influence engineering teams across the organization, guiding best practices for reliability, scalability, and operational excellence.
- Strong incident management and production debugging skills, with experience coordinating responses to complex outages and improving long-term system resilience.
Preferred Qualifications
- Experience introducing and scaling SRE practices in early-stage or high-growth organizations, helping transition teams from reactive operations to proactive reliability engineering.
- Experience designing disaster recovery and business continuity strategies, including multi-region deployments, backup validation, and recovery testing for critical systems.
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $175,000-$230,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65, yet prevention and response systems remain outdated and ineffective. At Sage, we’ve built a modern way to understand when residents need help—combining resident-facing alert systems with software that enables caregivers to triage and respond quickly.
Sage is a small, tight-knit team of ambitious, multi-disciplinary operators. We are a software-enabled, mission-driven company focused on solving problems that directly impact our customers and the people they care for. We work hard and move quickly, but we also believe in building something enduring—treating the journey as a marathon, not a sprint.
About this Role
The Demand Generation Manager will own pipeline-driving marketing efforts at Sage. This role is responsible for developing and executing campaigns across channels, improving conversion throughout the funnel, and building repeatable systems that scale growth.
This is a highly cross-functional, hands-on role. You’ll partner closely with Growth, Sales, and RevOps to ensure marketing programs translate directly into pipeline and revenue. The ideal candidate is both analytical and creative—someone who moves quickly, tests rigorously, and continuously iterates based on performance.
Responsibilities
- Own and execute integrated marketing campaigns end-to-end across channels to drive pipeline growth
- Drive paid media performance (Meta, LinkedIn, Google) and manage external vendors to optimize conversion and cost efficiency
- Improve funnel conversion (lead → demo → opportunity) through testing, lifecycle programs, and inbound optimization
- Develop and scale SEO and content strategy to increase qualified inbound demand
- Track performance, run structured experiments, and continuously iterate to improve campaign impact and efficiency
Minimum Qualifications
- 4–7+ years of experience in growth marketing, demand generation, or lifecycle marketing in a B2B environment
- Strong hands-on experience executing campaigns across paid, email/lifecycle, and organic channels
- Experience managing paid media channels (LinkedIn, Google, Meta) and working with external vendors or agencies
- Demonstrated ability to analyze performance data and drive improvements in conversion and pipeline outcomes
- Experience working cross-functionally with Sales and RevOps teams
Preferred Qualifications
- Experience at an early-stage or high-growth startup
- Familiarity with tools such as HubSpot, Salesforce, and marketing automation platforms
- Strong understanding of SEO and content-driven growth strategies
- Experience leveraging AI tools to improve marketing execution and workflows
- Background in healthcare, senior living, or adjacent industries
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross-team collaboration and have designed our processes to encourage participation from all. While we take our mission seriously, we don’t take ourselves too seriously—we regularly host offsites, outings, and team meals to connect as people, not just colleagues.
We are an in-office culture with flexibility for up to 2 remote days per week. We offer competitive base compensation along with stock options. The expected annual salary range for this role is $140,000–$160,000 USD, depending on experience and performance in the interview process.
Our benefits include fully-paid health and dental insurance, vision coverage, access to premium primary and urgent care, and online medical providers. We also offer a flexible time off policy, 7 paid holidays, and a company-wide winter break.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About This Role
Sage is hiring a Senior Client Success Manager to own relationships with regional and community leaders across strategic operators. You will guide customers through the full post sales lifecycle, drive strong adoption of our nurse call, fall detection and analytics products, and lead pilots that demonstrate measurable impact that results in Net Operating Income (NOI). You will run QBRs in partnership with the Growth team for regional and C-suite stakeholders, present clear analytics on impact, and align on priorities for each quarter. This is a field forward role with regular on site time to understand how Sage is used in daily practice, strengthen staff engagement, and champion customer feedback internally.
Responsibilities
- Own strategic relationships with regional operators and community leadership teams, understand their operational goals, and ensure Sage is positioned as a trusted partner in improving resident safety, caregiver workflow, and NOI outcomes
- Define success plans for each community and client enterprise, set measurable quarterly targets, and guide partners toward goals related to adoption, response time improvement, clinical workflow efficiency, and expansion readiness
- Lead QBRs with regional and C-suite stakeholders that showcase the value of Sage
- Surface and qualify expansion opportunities (CSQLs) across communities, partner with the Growth team to shape clear “why expand” business cases
- Analyze resident care, clinical, and staffing data to identify trends and insights at both the community and portfolio levels, translating findings into clear value and actionable recommendations.
- Observe and understand how users are using Sage, identify areas of improvement and communicate feedback to teams internally
- Serve as the voice of the customer by capturing on the ground insight and translating it into clear, actionable needs for Product, Engineering, and Support
- Travel expected 25%
Minimum Qualifications
- At least five (5) years of experience working in a client success or account management role at high growth saas companies
- Experience in managing enterprise level accounts with senior stakeholders
- Proven track record of driving high NRR and renewal rates
- Self-starter with desire to take ownership of key company initiatives and drive success; thriving in ambiguity and not scared of a challenge
- Passion for Sage's mission to improve care for older adults and their caregivers
Preferred Qualifications
- Demonstrated expertise in executive stakeholder management, data-driven decision making, building scalable processes, and driving measurable customer outcomes
- Strong communicator with the ability to influence cross-functional priorities and translate customer insights into product and business decisions
- Industry expertise in senior living or related sectors, with the ability to apply that knowledge to deliver customer value
Benefits
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar.
Our benefits package for employees includes competitive base compensation along with stock options. We feel that you should be paid well for your contributions to our mission, and that you should stand to gain as we grow and succeed. We also provide fully-paid health insurance coverage for all of our employees.
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $120,000-$155,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
Sage is seeking an Executive Assistant to support two members of our C-suite and company operations. In this role, you will go beyond traditional administrative support to act as a proactive operator and trusted partner, ensuring they are focused on the highest-impact work.
You will manage and optimize time, communications, and key operational workflows, while contributing to a seamless and thoughtful experience for employees, candidates, and external stakeholders. This role reports to the Employee Experience Lead and requires working at the office in Union Square every Tuesday–Thursday.
Some examples of the work you’ll be doing on any given day include…
Support our C-Suite:
In this role, you will provide dedicated support to two members of Sage's C-suite, anticipating needs and enabling them to focus on strategic priorities and company growth. Act as a trusted partner who brings structure, clarity, and foresight to daily operations.
Manage complex calendars:
Own and optimize calendars by prioritizing, sequencing, and protecting time in alignment with company priorities. Proactively resolve conflicts, ensure meetings have clear purpose and context, and drive efficient use of time across both professional and personal commitments.
Travel Management:
Arrange seamless domestic travel, including end-to-end logistics, itineraries, and real-time problem solving to ensure a smooth and efficient experience.
Stakeholder Management & Communications:
Serve as a primary point of contact for internal and external stakeholders. Manage communications with clarity and intention, including drafting correspondence, screening inquiries, and prioritizing responses while maintaining a high standard of professionalism and tone.
Manage projects:
Support and execute special projects as assigned, including research, event coordination, and operational initiatives. Identify opportunities to improve processes and implement more efficient ways of working.
Collaborate with Recruiting:
Partner closely with the Recruiting team to coordinate Founder interviews, ensuring a seamless and high-quality candidate experience. Manage scheduling, communication, and logistics with precision and care.
Maintain confidentiality:
Handle confidential and sensitive information with discretion and sound judgment, maintaining the highest level of trust and professionalism.
Values-Driven Communication:
Act as a cultural ambassador in all interactions, embodying Sage’s values through clear, thoughtful, and respectful communication with employees, candidates, and external partners.
Requirements
Minimum Qualifications
- Bachelor’s degree.
- 4+ years as an Executive Assistant.
- Excellent written and verbal communication skills.
- Proactive, self-starter who can anticipate needs, troubleshoot challenges, and implement solutions.
- Excellent organizational skills.
- Warmth and positivity: you love making people feel welcome and valued, whether they’re a team member of a visitor.
- Experience working with Google Suite and Slack.
Preferred Qualifications
- Experience working for a fast growing startup
- Experience working with Greenhouse ATS
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $110,000-$140,000 USD, depending upon the job level, which will depend on your level of expertise, your experience, and your qualifications. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
As Sage continues to scale, a meaningful portion of our growth comes from expanding within our existing customer base. This makes it critical that we clearly communicate product value, drive adoption, and enable our commercial teams to effectively position new capabilities.
We are looking for a Product Marketing Manager who reports directly to the Head of Product Marketing and operates at the center of Product, Marketing, and Commercial teams—ensuring that product innovation translates into real customer outcomes and measurable revenue growth.
This role spans three core areas: driving product communication and adoption within our current customer base, supporting expansion and revenue growth, and helping build the foundation of a scalable Product Marketing function. You’ll shape how we bring new capabilities to market (both pre- and post-launch), while also developing the messaging frameworks, competitive intelligence, and cross-functional processes that enable PMM to scale with the business.
This is a high-impact role for someone who is both strategic and hands-on, and who is excited to build something meaningful.
Responsibilities
- Drive product communication to existing customers by developing clear, outcome-oriented messaging for new features and enhancements
- Translate product roadmap updates into customer-facing narratives that highlight value and drive adoption
- Partner with Growth and Marketing teams to execute release communications across email, webinars, in-product, and events
- Increase product adoption and stickiness by identifying usage gaps and delivering targeted campaigns to improve feature utilization
- Support expansion and revenue growth by enabling upsell and cross-sell initiatives with strong positioning, value narratives, and customer-ready collateral
- Partner with Client Delivery & Success teams to develop expansion playbooks and support strategic customer conversations
- Support product launch go-to-market efforts by contributing to positioning, messaging, and cross-functional launch execution for key releases
- Build and refine core messaging frameworks that create consistency across products, personas, and go-to-market efforts
- Develop and maintain competitive intelligence to inform positioning, sales strategy, and market differentiation
- Establish foundational PMM processes for cross-functional collaboration, including how Product, Marketing, and Commercial teams align on launches and ongoing product communication
- Create scalable PMM assets such as persona messaging, value propositions, and narrative frameworks that elevate consistency across teams
Minimum Qualifications
- 4–5 years of experience in B2B marketing (product marketing, lifecycle marketing, or customer marketing preferred)
- Experience partnering cross-functionally with Marketing, Product, Sales, and Customer Success teams
- Demonstrated ability to develop clear, compelling messaging for complex or technical products
- Experience supporting go-to-market initiatives or post-launch product marketing efforts
- Strong understanding of customer lifecycle dynamics, including adoption, retention, and expansion
- Excellent communication and stakeholder management skills
Preferred Qualifications
- Experience owning or contributing to product launch go-to-market strategy in a B2B SaaS environment
- Experience driving customer marketing or post-sale product adoption initiatives
- Experience building foundational PMM assets such as messaging frameworks, personas, or competitive intelligence
- Comfort using product usage data and customer insights to inform marketing strategy
- Experience helping establish or scale Product Marketing processes within a growing organization
- Background in healthcare, senior living, or other regulated industries
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $122,000-$150,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
We are seeking a highly motivated Customer Support Manager to lead a hybrid team consisting of remote on-call support specialists and internal IT operations staff. This role is responsible for ensuring 24/7 support coverage, maintaining high service levels, managing incident response, and driving operational excellence across both real-time support and IT functions. The ideal candidate is technically strong, experienced in managing distributed teams, a strong communicator and comfortable operating in a fast-paced environment.
Responsibilities
- Lead and mentor a team of remote on-call support engineers and IT staff
- Manage staffing, scheduling, and coverage for 24/7 on-call rotations
- Serve as escalation point for critical incidents and operational issues
- Ensure documentation and runbooks are current and accessible
- Drive process improvements and automation initiatives
- Track KPIs including SLA compliance, response time, and resolution time
- Provide regular operational reports to leadership
- Partner with engineering and product teams on support readiness
- Communicate operational risks and customer impact effectively
Minimum Qualifications
- 5+ years of experience in IT support or operations
- 2+ years managing remote and/or on-call teams
- Experience with 24/7 operational environments
- Strong incident management and escalation handling skills
- Excellent communication and leadership abilities
- SME knowledge with Zendesk and other ticketing tools
Preferred Qualifications
- Familiarity with monitoring/alerting tools
- Track record of building and sustaining high performance teams
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $135,000 to $155,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
We are looking for a hands-on Tech Lead Manager to lead the engineering efforts for building cross-platform experiences as we realize the vision of a fully connected care platform. You will partner closely with Product, Design, Hardware, and business leaders to iterate and deliver on context-rich workflows that improve the caregiver experience so they can focus on providing quality care to their residents.
As an engineering leader on the Product Engineering team, you will set the foundation of our native strategy and collaborate with other engineers to build hardware + software solutions. Success in this role requires close attention to details, creative problem solving, and a strong bias toward action and experimentation.
Responsibilities
- Define the mobile application strategy, evaluating hybrid architectures candidates through hands-on proof-of-concept work and delivering a clear, written recommendation with tradeoffs the team can act on.
- Build the first iteration of our mobile app, both prototyping and building a production-ready version of our core platform.
- Establish the integration boundary between our existing web application and the native layer, ensuring web engineers can continue to ship features without being blocked by native build complexity.
- Own the end-to-end mobile build, release, and over-the-air update pipeline, from local development through app store submission and production delivery.
- Drive the implementation of mobile device capabilities — including device identification, configurable push notifications, and Bluetooth Low Energy interactions with IoT hardware — that are out of reach from the browser today.
- Partner with Platform Engineering to ensure the backend infrastructure supports reliable, at-scale delivery of push notifications to Sage-managed devices.
- Collaborate closely with Product, Design, Hardware, and business leaders to translate user and hardware needs into a coherent native product experience.
- Contribute hands-on to architecture decisions and early-stage implementation, setting technical standards and serving as the go-to resource when the team hits hard native platform problems.
- Grow a small, high-performing native engineering team, including hiring, mentoring, and developing engineers while defining the practices and tooling that keep the team moving quickly.
Minimum Qualifications
- 8+ years of software engineering experience, with at least 3 years leading engineering teams or projects.
- Experience shipping a production-grade native Android application to Google Play — you have personally navigated the full release pipeline, not just the code.
- Hands-on experience with at least one hybrid native framework (e.g. React Native, Ionic + CapacitorJS, Flutter + Dart, etc.) and a clear point of view on when hybrid is the right call versus full native.
- Experience integrating device APIs from a hybrid runtime — such as device identity, push notification delivery, or Bluetooth Low Energy peripheral interaction — not just reading documentation about them.
- Experience managing or mentoring engineers, including setting technical direction and conducting code review at an architectural level.
- Experience partnering closely with Product and Design leaders to shape product strategy and user-centered solutions.
- Track record of building experimentation-driven development processes and rapid MVP iteration cycles.
Preferred Qualifications
- Comfortable working across the full stack; able to collaborate with backend engineers on notification infrastructure and device management APIs without needing hand-holding on the contracts.
- Experience managing native application deployment pipelines end-to-end: versioning strategies, build automation, code signing, app store submission, and over-the-air update delivery.
- Experience building or operating a high-reliability push notification pipeline — device token lifecycle, delivery guarantees, and handling of silent vs. visible notifications.
- Experience with Bluetooth Low Energy — scanning, pairing, service/characteristic discovery, connection state management — in a production application on real hardware.
- Experience deploying and managing native applications through a mobile device management (MDM) platform, including app provisioning, configuration policy enforcement, and managing OS and app updates on enrolled device fleets.
- Experience with programmatic audio control on mobile: routing audio output, managing platform audio sessions, and handling system-level interruptions.
- Prior experience in a startup, incubation, or 0-to-1 environment where architectural decisions had long-lasting consequences.
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $210,000 - $240,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
We are looking for a Senior/Staff Security Engineer to own and advance the security posture of our platform as we scale. You will be the dedicated security practitioner on the engineering team, responsible for hardening our cloud and edge infrastructure, driving compliance programs, building vulnerability management and incident response capabilities, and embedding security into the software development lifecycle.
This is a hands-on individual contributor role reporting to the Engineering Manager of Cloud and Security. You will work across AWS and GCP environments, partner closely with product engineering and platform teams, and have direct impact on Sage's ability to earn and maintain customer trust. Success in this role requires deep technical security skills, comfort operating across a broad surface area, and a bias toward practical, risk-proportionate solutions over checkbox compliance.
Responsibilities
- Harden and continuously improve the security of Sage's cloud infrastructure across AWS and GCP, including IAM policies, VPC configurations, security groups, and network segmentation.
- Own vulnerability management end to end: implement scanning, triage findings, coordinate remediation with engineering teams, and track resolution. Drive penetration test findings to closure on defined timelines.
- Build and maintain incident response capabilities, including detection tooling, runbooks, and post-incident analysis.
- Drive Sage's SOC 2 and HIPAA compliance programs forward, producing evidence, closing control gaps, and coordinating with external auditors.
- Implement and operate supply chain security controls, including dependency scanning, credential leak monitoring, and secret rotation automation.
- Embed security into CI/CD pipelines and the software development lifecycle through automated checks, secure defaults, and developer education.
- Conduct security reviews of architecture decisions, new services, and third-party integrations. Own the vendor security assessment process for evaluating and tracking third-party risk.
- Establish and maintain key and credential rotation policies with clear ownership and audit trails.
- Implement automated compliance scanning across cloud accounts and projects with defined triage workflows.
- Validate that disaster recovery procedures maintain security controls through failover, including encryption, access control, and network segmentation.
- Partner with engineering, product, and executive stakeholders to communicate security risk clearly and advocate for proportionate investment.
Minimum Qualifications
- 6+ years of experience in security engineering, with demonstrated depth in cloud security (at least one of AWS or GCP required).
- Hands-on experience with IAM design, VPC architecture, security group management, and infrastructure hardening in production environments.
- Experience building or significantly improving vulnerability management programs, including tooling selection, integration, and triage workflows.
- Direct experience with SOC 2 and HIPAA compliance, including evidence collection, control implementation, and auditor interactions.
- Practical incident response experience: you have detected, investigated, and resolved real security incidents, not just written the plan.
- Experience securing containerized applications and CI/CD pipelines.
- Experience securing device or edge computing environments, including firmware updates, device authentication, and network security for IoT or embedded systems.
- Strong written and verbal communication skills. You can explain a risk finding to an engineer and a business stakeholder in the same day.
- Willing and excited to be in the office Tuesday through Thursday (NYC).
Preferred Qualifications
- Experience with Terraform or similar infrastructure-as-code tools for managing security controls declaratively.
- Familiarity with healthcare or other regulated industries where data protection has real consequences.
- Experience with supply chain security tooling (dependency scanning, SBOM generation, container image signing).
- Track record of building automated credential rotation and secret management pipelines.
- Experience operating security programs at a growth-stage startup where you had to prioritize ruthlessly and build from scratch.
- Relevant certifications (CISSP, AWS Security Specialty, GIAC) are a plus but not required if the experience is there.
- Comfortable reading and reviewing application code (Java preferred) to identify security issues such as overly broad token scoping, improper credential handling, and authentication/authorization flaws. Ability to contribute fixes directly is a plus.
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $190,000-240,000 USD, depending upon the job level, which will depend on your level of expertise, your experience, and your qualifications. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living communities. Falls are the leading cause of injury-related death among adults over 65, yet current prevention and emergency response systems are outdated and ineffective. Sage has built a modern approach to detecting when older adults need help and ensuring caregivers can respond quickly and reliably. Our mission is to create products that our partners love—and this role is core to that goal.
We're a small, tight-knit team of ambitious, multi-disciplinary entrepreneurs. As a software-enabled, mission-driven company, we focus relentlessly on the problems that matter most. We work hard and move fast, but we also operate with a marathon mindset: building something meaningful requires pace, intention, and care. The journey matters as much as the outcome.
About This Role
You will work closely with our Business Development Lead to shape Sage’s commercial motion—helping refine how we enter new markets, accelerate land-and-expand, and structure the sales organization for scale. This is a high-visibility, high-impact role suited for someone who thrives at the intersection of strategy, execution, and relationship-building, and who understands the nuances of selling into senior living.
This role will require regular travel to our New York headquarters, customer sites, and industry events up to 50% of the time.
Responsibilities
- Develop and implement effective sales strategies that drive nationwide growth and support corporate revenue objectives
- Represent Sage at major industry conferences and events to identify new business opportunities and deepen ecosystem relationships
- Help shape the structure of the sales organization at regional and functional levels as we expand
- Take ownership of regional KPIs, providing accurate forecasting and establishing high-performance sales expectations
- Drive investments in sales training, enablement tools, and sales operations
- Build and nurture professional networks to surface new partnerships and opportunities
- Manage sales data and translate insights into actionable recommendations
- Support the planning and execution of sales campaigns, promotions, and GTM initiatives
- Collaborate cross-functionally with Marketing, Finance, and Customer Success to ensure a tightly aligned commercial motion
Minimum Qualifications
- 5+ years of new-logo sales experience with a proven track record of top performance in SaaS
- Strong strategy development, project management, and problem-solving skills
- Comfortable navigating ambiguity; proactive owner who drives initiatives to completion
- Genuine passion for Sage’s mission to improve care for older adults and the caregivers who support them
Preferred Qualifications
- Experience selling directly to owners and operators within Senior Living
- Understanding of how real estate and operations interact in Senior Living, including key value drivers
- Experience in value-based care, care delivery innovation, or adjacent healthcare models
Benefits and Pay
Our headquarters are located in New York City’s Union Square, and we value cross-team collaboration and in-person connection. We encourage participation from all team members—great ideas can come from anywhere. While we take our mission seriously, we don’t take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture with flexibility for remote work.
We provide competitive base compensation along with stock options and a commission tied to 2026 revenue targets (TBD). The expected annual salary range for this role is $150,000–$175,000 USD depending on experience and interview performance. We offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO (“take what you need”), seven paid holidays, and a company-wide winter break.
EEO Statement
Sage is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.
This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Sage bases hiring decisions solely on qualifications, merit, and business needs.
Ready to apply?
Apply to Sage
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
As a Senior Engineer on the Detect team working on applied machine learning, you're a fullstack engineer who owns the end-to-end lifecycle of the AI models that power our camera-based detection system — from data collection and labeling through prompting, training, evaluation, and production deployment. Today, Detect uses frontier multi-modal vision models to analyze video streams and detect falls in real time. Your job is to make these external models dramatically better and more capable.
You'll take ownership of our ML experimentation platform and infrastructure, maturing it into a robust system that enables the team to rapidly iterate on model quality at scale. You'll design repeatable fine-tuning pipelines that allow models to continuously improve with new production data, and expand the system's detection capabilities beyond falls into new behavioral categories. This is a hands-on, high-autonomy role where you'll directly impact the accuracy of a life-saving system used every day by caregivers across the country.
Responsibilities
- Improve detection accuracy and reduce false positives through prompt engineering, model fine-tuning, and novel inference strategies
- Work closely with the backend engineering team to integrate model improvements into the real-time video processing pipeline
- Own and evolve our ML experimentation platform, maturing existing infrastructure into a production-grade system the team relies on daily
- Build data pipelines for collecting, labeling, and preparing production video and image data for model training
- Design repeatable fine-tuning and evaluation pipelines that enable rapid experimentation and measure model performance at scale
- Expand detection capabilities into new behavioral categories
Minimum Qualifications
- 5+ years of professional software engineering experience
- Experience training, fine-tuning, or improving external ML/AI models in a production setting
- Strong understanding of model evaluation methodology and experiment tracking
- Proficiency in Python or TypeScript
Preferred Qualifications
- Experience with cloud AI platforms (Google Vertex AI, AWS SageMaker, or similar)
- Experience fine-tuning multi-modal models (VLMs) or large language models (LLMs)
- Familiarity with Kotlin, Java, or similar JVM languages
- Full-stack capability with TypeScript/React for building internal tool UIs
- Background in computer vision, video processing, or working with image/video data at scale
- Experience building internal ML tooling (labeling, experiment tracking, evaluation)
- Experience maturing early-stage internal tools into production-grade systems
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $180,000 - $210,000 USD, depending upon the job level, which will depend on your level of expertise, your experience, and your qualifications. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
This Staff Data Product Developer will be a pivotal technical leader in our fast-growing startup. Operating at a Tech Lead level within the Analytics team, you will be the primary builder and architect of our client-facing data platform, Sage Insight. You will work autonomously, bringing a blend of technical expertise, product sense, and an entrepreneurial spirit to translate user needs into robust, scalable data applications.
While this is a highly senior role, you will not be an "ivory tower" architect; you will be hands-on developing 80% of the time in your first 6-9 months. You will apply software engineering best practices to a low/no-code environment (specifically Palantir Foundry), partnering closely with our Product and Design teams. Your goal is to ensure our clients have a seamless, intuitive, and powerful experience when interacting with their data. As the platform and company scale, you will help establish the foundation for future Data Product Developers to build upon.
Key Responsibilities
- Product Development: Lead the end-to-end development, architecture, and maintenance of Sage Insight, our client-facing data platform, utilizing Palantir Foundry to build powerful data applications.
- Cross-Functional Collaboration: Partner closely with Product and Design teams to scope requirements, iterate on UI/UX, and deliver intuitive data products that our clients love and rely on daily.
- Technical Leadership & Architecture: Act as the technical lead for data product initiatives. Design scalable system architectures while remaining heavily hands-on in the day-to-day building and deployment of the platform.
- Continuous Improvement: Implement software engineering best practices within a low/no-code environment, ensuring application performance, rigorous quality assurance, and state-of-the-art methodologies to increase overall business value.
Minimum Qualifications
- Bachelor’s degree in a heavily quantitative field (e.g., Computer Science, Engineering, Mathematics, Statistics, or equivalent).
- 7-10 years of post-grad experience in data product development, analytics, or a related technical field.
- A minimum of 2 years of experience in full-stack application development within a low-code or no-code app development environment.
- A minimum of 2 years of experience leading technical projects, with a demonstrated ability to own project delivery and guide technical execution.
- Exceptional communication and stakeholder management skills, comfortable supporting non-technical teams (like Product and Design) to reach their goals and managing expectations.
- Entrepreneurial and self-starter spirit. You will be expected to actively identify, prioritize, and solve for the needs of different teams and clients, acting as a true owner of the product.
Preferred Qualifications
- Extensive experience building applications and data pipelines within Palantir Foundry is highly preferred and can be a deciding factor, as it is the platform where most of the work is expected to happen.
- Familiarity with traditional software engineering principles and languages (e.g., JavaScript, TypeScript, Python) to extend low/no-code capabilities when necessary.
- Master’s degree in Computer Science or other Quantitative field.
- Experience in the healthcare industry and familiarity with HIPAA and other healthcare compliance standards.
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $190,000 to $225,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living communities. Falls are the leading cause of injury-related death among adults over 65, yet current prevention and emergency response systems are outdated and ineffective. Sage has built a modern approach to detecting when older adults need help and ensuring caregivers can respond quickly and reliably. Our mission is to create products that our partners love—and this role is core to that goal.
We're a small, tight-knit team of ambitious, multi-disciplinary entrepreneurs. As a software-enabled, mission-driven company, we focus relentlessly on the problems that matter most. We work hard and move fast, but we also operate with a marathon mindset: building something meaningful requires pace, intention, and care. The journey matters as much as the outcome.
About This Role
Sage operates with a land-and-expand motion across senior living operators. Once Sales lands a pilot, you’ll transform early wins into portfolio-wide rollouts, measurable value realization, and durable executive partnerships. You’ll refine and execute our expansion playbook, strengthen multi-level relationships, and translate the impact delivered by Product and Client Success into long-term, multi-community growth.
This is a high-visibility, high-ownership role that blends enterprise account management, strategic expansion, and executive relationship building. You’ll partner closely with Client Success, Product, Implementation, and Sales to ensure our operators achieve meaningful outcomes—and grow with Sage as a result.
This role requires up to 50% discretionary travel, including time onsite with partners and regular collaboration at our New York City office.
Responsibilities
- Develop and execute expansion strategies that move operators from pilot deployments to multi-community rollouts, including cross-sell and add-on opportunities
- Maintain an accurate view of expansion opportunities, forecast with rigor, and deliver against quarterly revenue and retention targets
- Build and deepen relationships with C-suite and regional leaders across operators, Real Estate Investment Trusts (REITs), and PE-owned platforms; lead business reviews, align on strategic goals, and remove blockers
- Quantify operational and clinical value (workflow efficiency, risk reduction, care outcomes) and package insights into compelling, fact-based narratives that drive buy-in and budget approval
- Turn operator goals into clear action plans and orchestrate efforts across Implementation, Client Success, Product, Engineering, and Marketing
- Act as an executive escalation path for both Sage and operator partners; anticipate issues early and drive fast, durable resolutions
- Participate in executive meetings, conferences, and industry events to deepen relationships and unlock new growth pathways
Minimum Qualifications
- 4+ years in enterprise account management, sales, or business development, ideally in health tech, senior living, or care delivery
- Proven success navigating multi-stakeholder, value-based commercial motions with VP/C-suite stakeholders
- Demonstrated track record of securing renewals and/or expansions across multi-site portfolios
- Executive-level communication skills with the ability to frame financial, operational, and clinical impact
- Strong product curiosity and ability to credibly translate capabilities into outcomes
- Self-starter with high ownership and the ability to orchestrate complex cross-functional workstreams
Preferred Qualifications
- Deep familiarity with the senior living ecosystem (operators, REITs, private equity), including budget cycles, asset management, and regional structures
- Consistent quota attainment across multiple quarters in prior roles
- Experience developing repeatable expansion playbooks or pilot-to-portfolio frameworks
- Comfort working with sensitive information and aligning to healthcare information-security standards
- Experience working in a software + hardware environment, especially where operational or workflow change management was required
Benefits and Pay
Our headquarters are located in New York City’s Union Square, and we value cross-team collaboration and in-person connection. We encourage participation from all team members—great ideas can come from anywhere. While we take our mission seriously, we don’t take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture with flexibility for remote work.
We provide competitive base compensation along with stock options and a commission bonus tied to 2026 revenue targets (TBD). The expected annual salary range for this role is $150,000–$175,000 USD, depending on experience and interview performance. We offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO (“take what you need”), seven paid holidays, and a company-wide winter break.
EEO Statement
Sage is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.
This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Sage bases hiring decisions solely on qualifications, merit, and business needs.
Ready to apply?
Apply to Sage
Senior/Staff Software Engineer - Edge
Share this job
About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
As a Senior/Staff Backend IoT Engineer, you will be a technical leader responsible for bridging physical systems at senior living communities with the cloud computing infrastructure that powers the Sage platform. You will define the architectural direction for our edge computing systems and drive technical decisions that impact the entire organization. You will work closely with Engineering, Product, and Implementation teams to help create the next generation of software/hardware solutions that revolutionize care in senior living. Beyond individual contribution, you will mentor engineers across the team, establish engineering best practices, and serve as a key technical voice in company-wide strategic decisions.
You will have the opportunity to own multiple projects (e.g., fall detection, location tracking technology, integration with third-party hardware). Your contributions to the edge and backend technology stacks will directly impact the ability to scale the adoption of Sage's offerings and improve the senior living industry.
Responsibilities
- Define and evolve the technical architecture for Sage's edge computing platform, balancing immediate delivery needs with long-term scalability.
- Lead cross-functional initiatives spanning Hardware, Cloud Infrastructure, and Client Success to deliver end-to-end solutions.
- Mentor and grow engineers through code reviews, design reviews, and knowledge sharing.
- Develop greenfield solutions to solve some of the most challenging problems in the senior living industry.
- Develop software that will run on thousands of on-premise deployed systems and design the cloud systems that will allow for their orchestration.
- Create and maintain software to create high fidelity diagnostics of edge hardware.
- Design methods to train machine learning models that determine location of residents at senior living communities.
- Develop full-stack services and review pull requests with the broader engineering team, raising the bar for code quality and system design.
- Remotely troubleshoot and diagnose issues with edge deployed hardware and software, working closely with support and client success teams to systematically address root causes.
Minimum Qualifications
- 8+ years of software engineering experience, with significant depth in backend and/or embedded systems
- Track record of leading complex technical projects from conception through delivery, influencing outcomes across team boundaries
- Demonstrated ability to mentor engineers and elevate team capabilities
- Proven experience and proficiency in Java and object oriented principles
- Working knowledge of Linux, networking and RF communication
- Strong communication skills, with experience presenting technical concepts to both technical and non-technical audiences
- A history of coming up with solutions to problems that could be described as MacGyver-esque (in a good way!)
Preferred Qualifications
- Experience developing high-availability production Java systems
- Experience customizing Linux distributions for commercial deployment
- Experience designing systems that span edge and cloud environments, including challenges like intermittent connectivity, over-the-air updates, and fleet management
- Experience working with AWS backend technologies and distributed systems
- Background in IoT, healthcare technology, or regulated industries
- Experience with some of the technologies listed here and opinions on what makes some better than others and why
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $175,000-$230,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
Sage is on a mission to improve the quality of life for older adults by building modern software and wearable experiences that enable seniors to safely age in place. We’re a tight-knit, interdisciplinary team passionate about solving real problems with elegant, user-centered design and technology.
About the Role
As a Senior Product Designer you will help lead the design evolution of our Care app. This is a high-impact, hands-on design role where you'll shape how this product grows and provides deeply valuable experience for seniors and caregivers.
You will be responsible for driving end-to-end design, from research and early concepting to high-fidelity visuals and prototypes ready for development. You'll work closely with Product, Engineering, Analytics, and Implementation, and report to the Head of Design.
This role is individual contributor focused with strong influence on product direction, requiring strategic thinking, high craft, and a research-driven approach to design.
What you’ll do
- Lead the full design lifecycle for the Care app Product, from discovery and research through prototype validation and final design execution
- Conduct and synthesize qualitative and quantitative research, interview users, and translate insights into design decisions that improve usability, accessibility, and delight
- Create wireframes, high-fidelity visual designs, and interactive prototypes that demonstrate both strong visual design sensibility and thoughtful interaction design
- Collaborate deeply with cross-functional partners—Product, Engineering, Analytics, Implementation—to define product strategy and align on design outcomes
- Champion inclusive and accessible design tailored to the unique needs of seniors and caregivers
- Evangelize design thinking and research insights across the organization to inform prioritization and roadmap decisions
- Contribute to the evolution of our design system and UX patterns to ensure consistency and scalability
- Communicate design decisions clearly to both technical and non-technical stakeholders
What we’re looking for
- 5+ years of product design experience, with a portfolio that highlights strong visual and interaction design skills as well as thoughtful problem-solving. Please include your portfolio and password in your submission
- Experience owning design outcomes end-to-end and influencing product direction
- Mastery of design tools (e.g., Figma) and an eye for detail and craft
- Excellent communication skills and the ability to articulate rationale behind design decisions
- Comfortable working in an ambiguous, fast-moving startup environment where design impacts product strategy
- Passion for designing for real people and meaningful impact (healthcare/senior care experience is a plus)
- Willing and able to travel domestically for customer visits.
Why you’ll love this role
- You’ll have meaningful ownership of a product early in its lifecycle
- You’ll work with a research-heavy, collaborative team that values empathy and learning
- Opportunity to help define design processes and best practices as the product and team grow
Preferred Qualifications
- A degree in HCI, Design, or a related field
- Experience in a startup environment.
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $150,000-$175,000 USD, depending upon the job level, which will depend on your level of expertise, your experience, and your qualifications. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage
Senior Software Engineer - Data & Integrations
Share this job
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
This role is a senior backend engineer on the EHR Integrations team who will drive forward the development of the core tasking workflows. We are starting to make large investments on EHR integrations to better capture care and improve day to day work flows for our caregivers and communities.
You'll be responsible for understanding and implementing complex data flows between EHRs (Electronic Health Record) and Sage, and tackling difficult data problems. You are excited about making an impact on caregivers, ultimately improving quality of care given to residents, and setting up the Sage ecosystem to have high quality data around care provided. You work cross-functionally to gather requirements, ask the right questions, and drive alignment on what to build.
Responsibilities
These are examples of projects that you’d work on:
- Partner with product and data teams to build and deepen EHR integrations
- Develop data-intensive applications, potentially leveraging genAI, for both internal and external users
- Shepherd integrations between core Sage applications and data platform in partnership with other engineering teams
- Implement complex authentication and authorization flows, including customer SSO/identity provider integration
- Build, manage, and optimize compute-intensive data pipelines
Minimum Qualifications:
- 7+ years of software engineering experience, with significant depth in backend and/or distributed ETL systems
- Experience designing, building, and maintaining REST APIs
- Understanding of authentication and authorization concepts, including OAuth, and machine to machine access
- General experience/knowledge of backend service frameworks, such as Spring, Dropwizard, Django, etc
- Experience with developing and deploying services in a containerized environment, ex: Docker or Kubernetes
- Experience with general database operations, including designing and writing database tables and queries, general knowledge of indices, and experience optimizing queries
- Experience with distributed systems, including knowledge of (but not limited to) load balancers, proxies, APIs, rate limiting, scaling
- Familiarity with ETL methodologies, real-time and batch processing architectures, and the engineering best practices that underpin reliable, scalable data integration solutions.
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $175,000-210,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Ready to apply?
Apply to Sage