Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

The Role

PhysicsX is developing a platform used by Data Scientists and Simulation Engineers to build, train, and deploy Deep Physics Models. The core of this platform relies on handling massive volumes of complex simulation data, enabling high-fidelity multi-physics simulation through AI inference.

We are looking for a Senior Frontend Software Engineer to join our product team. You will be one of a small team of Front-end Engineers, collaborating in a cross-functional team with autonomy to drive implementation decisions. You will build and evolve the frontend that brings our platform to life — from rich 3D visualisations of simulation data to seamless API integrations powering complex ML workflows. You will design composable frontend architectures, optimise performance for data-heavy interfaces, and ensure our engineers and scientists can interact intuitively with massive datasets and simulation results.

As a senior engineer, you will also play a key role in shaping technical direction — authoring Technical Decision Records, mentoring less experienced engineers, and driving the standards that keep our platform reliable, secure, and performant. This is a role for a builder who loves crafting exceptional user experiences as much as they love designing robust frontend architectures.

What You Will Do

• Build and evolve a frontend platform that supports complex simulation and ML workflows — from 3D visualisations to seamless API integrations and data-heavy interfaces.
• Design and implement composable frontend architectures and component systems, including micro-frontend patterns, to enable scalable and maintainable development.
• Optimise user experience through advanced caching strategies, performance monitoring, layout and paint optimisation, and accessibility best practices.
• Design and implement advanced state management and data flow patterns to handle the demands of real-time simulation data and complex user interactions.
• Own your work end-to-end — from architectural design through to deployment and maintenance in a fast-paced, agile environment.
• Define performance standards and SLAs for the services you own; diagnose and resolve complex performance bottlenecks in rendering, layout, and data handling.
• Collaborate with backend engineers on the implementation of security risk mitigation strategies and performance optimisations for frontend applications.
• Drive best practices in CI/CD, automated testing, observability, and infrastructure-as-code; build and maintain deployment pipelines including zero-downtime and multi-service deployments.
• Author and review Technical Decision Records; participate in Technology Radar reviews to evaluate and adopt new tools and approaches.
• Mentor junior engineers, facilitate technical discussions, build consensus around decisions, and translate research needs into well-defined technical requirements.

What You Bring to the Table

• A passion for the craft — a drive for engineering excellence and a commitment to sponsoring that culture across the team.
• Strong software engineering foundations — algorithms, data structures, and system design, with a passion for writing clean, maintainable, and testable code. You are a frontend engineer, not a framework developer — you understand the web platform deeply (HTML, CSS, JavaScript, browser APIs) and can build excellent interfaces regardless of the tech stack.
• Architectural versatility — proven track record building web-based user interfaces using a variety of architectural approaches — SPAs, server-rendered applications, hybrid architectures, micro-frontends — with a critical perspective on when each is the right choice. Experience with React and TypeScript is expected, but your identity is not defined by them.
• Web platform depth — strong understanding of how browsers work: rendering pipelines, layout and paint, networking, caching, the JavaScript event loop, and Web APIs. You optimise from first principles, not from framework-specific recipes.
• API and data handling maturity — experience designing frontends that integrate with complex backends via REST, GraphQL, WebSockets, and SSE, with attention to caching strategies, data access patterns, and forward compatibility.
• Reliability and observability mindset — experience defining performance standards and SLAs, implementing monitoring/alerting, and optimising observability in production environments.
• Security and accessibility awareness — familiarity with OAuth/JWT, XSS/CSRF prevention, WCAG, and ARIA standards; experience collaborating with backend teams on security risk mitigation.
• CI/CD and deployment expertise — hands-on experience building and optimising CI/CD pipelines (e.g. NX, GitHub Actions, monorepos), including multi-service and zero-downtime deployment strategies.
• Data visualisation experience — building rich, interactive visualisations using libraries such as Plotly, ECharts, Three.js, VTK, or WebGL to expose complex simulation data to end-users.
• Diagnostic and optimisation skills — a proactive mindset with the ability to identify and resolve complex performance bottlenecks from first principles — in rendering, networking, and data processing — rather than relying on framework-level fixes.
• Communication and leadership — excellent communication skills to discuss data needs with research scientists and translate them into technical specifications. Experience mentoring engineers and facilitating technical decisions.

Ideally

• Polyglot Frontend Thinking: comfort working beyond the JavaScript ecosystem — whether that means WebAssembly, compiled-to-JS languages, or non-SPA architectures. Willingness to reach for the right tool rather than the familiar one.
• 3D and GPU Technologies: deep experience with WebGL, WebGPU, or WebAssembly for high-performance rendering of simulation data, meshes, and point clouds.
• Design Sensibility: understanding of the limitations and trade-offs of design, layout, and typography constraints in the browser, with the ability to work with designers to reach a middle ground.
• Advanced Testing Techniques: experience with fuzzing, deterministic simulation testing, or fault injection in production systems; strong foundation in E2E and integration testing across different architectural patterns.
• Domain Knowledge: understanding of 3D geometry processing (meshes, point clouds) and the specific data structures used in physics-based simulations.

What we offer

Build what actually matters

Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind.

Learn alongside exceptional people

Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home.

Influence over hierarchy

We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected.

Sustainable pace, long-term ambition

Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person.

And it doesn’t stop there …

🚀 Equity options - share meaningfully in the company you’re helping to build.

🏦 10% employer pension contribution - because investing in future matters.

🍽️ Free office lunches - to keep you energised and focused.

👶 Enhanced parental leave - 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most.

🍼 YellowNest nursery scheme - to help working parents manage childcare costs.

☀️ 25 days of Annual Leave (+ Public Holidays) - because taking time to rest matters.

🏥 Private medical insurance - 100% employee cover, giving you complete peace of mind.

💪 Wellhub Subscription - gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing.

👀 Eye tests - because good work depends on good health.

📈 Personal development - dedicated support for learning, development, and leveling up over time.

💛 Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it.

🚲 Bike2Work scheme and 🚆 Season ticket loan - to make getting to work easier and greener.

🚗 Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric.

🔎 Watch this space, we’re continuing to build this as we grow…

The Data Support Developer is responsible for the day-to-day data support of the Sky Road Product Suite.  They will be responsible for front-line (Tier-1) support of all Sky Road clients and processes during European trading hours, Tier-1 and Tier-2 support of client data questions and issues, and developing scripts and tools to facilitate monitoring, alerting, and reconciliation of client data and processes.  The client support team is the front line of support to all Sky Road clients.  The Data Support Developer will communicate with the development team on support issues that require escalation.  They will also work with the project management team to assist with the onboarding of new clients and to understand new client workflows to facilitate support.  The Data Support Developer will also assist with the QA testing process of data workflows during client onboarding and releases.

The Sky Road technology team consists of front-end developers, server-side developers, and data developers. The technology teams closely collaborate with each other, the client services team, and senior management to deliver the latest features into the Sky Road products. This role will ensure the client’s experience is a success.

Key Responsibilities

• Tier-1 support for Sky Road clients during European Trading hours.
• Tier-1 and Tier-2 support for Sky Road client data issues and inquiries.
• Develop scripts and tools to monitor, alert, and reconcile client data and processes.
• Monitor and troubleshoot inbound and outbound data flows.
• Monitor scheduling software, error queues and email for potential support issues.
• Communicate and escalate with the development team on support issues.
• Coordinate with project managers on client onboarding.

Required Qualifications

• Python 3.x experience, at least 2 years.
• Experience with Python packages: Pandas, Numpy, botos, and sqlalchemy.
• Experience with Relational/NoSQL Databases.
• Experience working in a support capacity.
• Strong Excell skills. Must possess the ability to join, pivot and summarize data.
• Ability to troubleshoot support issues.
• Attention to details.
• Experience working in a team environment.

Desired Qualifications

• Understanding of Order Management, Portfolio Management, Compliance and Security Master systems.
• Understanding of core financial data domains including issuers, instruments, industries, ratings, and pricing of financial products.
• Experience with scheduling software.
• Experience with software product support.
• Experience with server-side API frameworks such as REST.

The Impact You’ll Be Contributing to Moloco: 

Moloco's Commerce Media (MCM) organisation powers Retail Media Platforms for retailers globally, enabling them to build and scale advertising businesses powered by machine learning. As customer count and technical complexity grow, we are evolving our support model to deliver faster, deeper, and more scalable technical expertise.

The Technical Solutions Engineer (TSE) is a newly established role at the heart of this evolution. The TSE serves as the Regional Tier 2/3 technical escalation point — taking ownership of complex issues escalated from Frontline Support Specialists (FSS) and driving them to resolution. Beyond firefighting, the TSE plays a foundational role in building the operational infrastructure of our support organisation: designing playbooks, developing automation tools, and establishing the metrics that measure how effectively we serve our customers.

The Opportunity

• Own Tier 2/3 technical escalations from Frontline Support Specialists (FSS), triaging and resolving complex issues across ad serving, data pipelines, and ML infrastructure.
• Perform structured Root Cause Analysis (RCA) on production issues — including campaign delivery failures, budget pacing anomalies, fill rate degradation, and ROAS fluctuations — using service logs and operational metrics.
• Lead incident response for production ads service disruptions: scoping impact, coordinating with internal engineering teams (Ad Serving, Data Platform, ML), and driving toward resolution within SLA.
• Author postmortem documents and track remediation action items to prevent recurrence.
• Build and maintain diagnostic playbooks and runbooks that enable FSS to self-resolve a growing share of issues over time.
• Develop internal tooling and automation scripts for issue detection, diagnosis, and reporting.
• Define and track operational KPIs — including MTTR, escalation rate, and recurrence rate — to continuously measure and improve support efficiency.
• Partner closely with the Customer Engineering team to ensure smooth issue handoffs, shared customer context, and aligned escalation workflows.
• Contribute to internal and external documentation to scale knowledge across the organization.
• Review technical integrations during new platform onboarding and surface potential operational risks early.

How Do I Know if the Role is Right For Me?

• 6+ years of professional experience in technical support, solutions engineering, or software engineering.
• Strong troubleshooting skills and ability to analyze large-scale datasets — able to independently write and interpret complex queries against large-scale data warehouse environments.
• Hands-on experience with API integrations and distributed systems — including REST API debugging, log analysis, and understanding how service components interact at scale.
• Demonstrated experience handling technical escalations — breaking down complex problems methodically and driving them to resolution through a structured approach.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• Experience in AdTech or retail media domains (DSP, SSP, ad serving, attribution) is a strong plus.
• Familiarity with monitoring and observability tools such as Datadog.
• Experience as a founding member or early contributor in building new teams, systems, or operational processes (zero-to-one experience)
• Familiarity with scripting, AI tools for automation, process enhancement
• Fluent in English. Multilingual communication skills (preferred) for global support environments.

Senior Solutions Engineer - Auth0, UK&I

The UK&I Solutions Engineering team are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates who are able to work in close partnership with the sales team to progress opportunities toward successful conclusion.

We believe in Okta’s Solutions Engineers empathise with existing and prospective customers to quickly discern the true technical needs in the context of their business, by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using the Auth0 Identity Platform.

What you’ll be doing:

• Comprehensive discovery. Understanding the requirements of customer's and prospects in the context of their desired business outcomes.
• Deal progression. Working in close partnership with the sales team to progress opportunities.
• Manage technical sales progression from discovery to technical win.
• Building sales presentations, product demonstrations and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.
• Have a hands on approach to solution validation, such as building and delivering. custom demonstrations, supporting customer-led PoCs etc.
• Empathising with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.
• Using your technical savviness and business insights. As a Sales Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Auth0.
• Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols.
• Proactive engagement in local and regional sales and marketing events

What you’ll bring to the role:

• Experience working in a Pre-Sales role as Sales Engineer or Solutions Engineer.
• An ability to quickly articulate complex ideas around a technical topic, ideally on the fly at a whiteboard.
• Experience in a customer-facing role such as consulting, support, teaching, or pre-sales.
• Experience with at least one standard identity protocol (e.g. OIDC, OAuth2, SAML, LDAP).
• Strong development background with proficiency in at least one backend stack (e.g., Java, C#, Node.js, Python, PHP, Ruby) and a popular frontend stack (e.g., React, Angular, Vue).
• Experience working with REST APIs and SDKs.
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Excellent communication skills and an ability to articulate business value.
• An ability to disperse knowledge to a highly skilled and experienced audience.
• A natural at building relationships, listening, and managing time well.
• Enjoy travel and meeting customers.
• Bonus points if you have experience in any of the following!
• Experience with Identity & Access Management, Single Sign-on and API-based solutions
• An understanding of Agentic AI and the role that Identity plays in enforcing continuous oversight
• Experience in mobile (iOS, Android) development
• Experience working with HTTP, HTML, and REST services. This includes using the dev tools in a browser to explain HTTP traffic and an HTTP client (like curl or Postman) to interact with an HTTP service.

The role is based around the London Office and the expectation will be that you will spend 2-3 days a week either meeting with prospective customers, existing customers, or collaborating with the team in the Office, which is located in Farringdon.

#LI-Hybrid

#LI-JP3

P24421_3343827

The UK&I Solutions Engineering team guides Okta customers through their entire journey, from initial engagement to upsell and cross-sell, using their expertise in presentations, events, and meetings to ensure customers drive maximum value from our platform. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on Identity Security. 

Okta’s Solutions Engineers empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform.

What you’ll be doing: 

• Involved in all stages of the customer’s sales lifecycle in the role of trusted technical advisor.
• Building sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to secure identity.
• Empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.
• Using your technical savviness and business insights, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform

What you’ll bring to the role: 

• A passion to serve the customer, with experience working within PreSales (e.g. Sales Engineer, Solutions Engineer, PreSales Consultant) 
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard
• Knowledge of and/or experience with at least one standard network security protocol (eg. OIDC, OAuth2, SAML, LDAP)
• Knowledge of and/or experience in identity governance and administration (IGA): identity lifecycle management, access reviews, role-based access control (RBAC), and policy enforcement
• Knowledge of and/or experience in Privilege Access Management (PAM): familiarity with concepts such as least privilege, just-in-time (JIT) access, session monitoring, and vaulting privileged credentials to secure critical assets
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• An understanding of sales methodologies and best practice, including awareness of MEDDPICCC
• Experience working with Large Enterprise and/or Strategic sectors
• Excellent communication skills and an ability to articulate business value
• An ability to disperse knowledge to a highly skilled and experienced audience.
• Enjoy travel and meeting customers
• Enjoy collaborating with cross functional teams to drive success

And extra credit if you have experience in any of the following!

• Experience with Identity & Access Management, Single Sign-on and API-based solutions
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field
• Software Developer experience

#LI-Hybrid

#LI-JP3

P9307_3402396

ABOUT THE JOB

The Maneuver Dominance team at Anduril develops operationally relevant, multi-asset autonomy. We are focused on building the next generation of autonomous capabilities by leveraging existing Anduril platforms like Ghost or Altius, bringing 3rd party platforms into Anduril's Lattice ecosystem, and developing breakthrough systems that will shape the future of the battlefield. We build Software services and Autonomy algorithms that solve some of the hardest problems facing our customers.

As a Frontend Engineer on the Maneuver Dominance team, you will take ownership of multiple web applications that enable operators to design, plan, operate, and debrief missions for fleets of heterogeneous autonomous systems. You will create immersive, high-performance interfaces that transform complex operational data into intuitive, actionable workflows, supporting the full mission lifecycle. Above all, Engineers within Maneuver Dominance are driven by a “Whatever It Takes” mindset—executing in an expedient, scalable, and pragmatic way while keeping the mission top-of-mind and making sound engineering decisions to deliver successful outcomes correctly, on-time, and with high quality.

WHAT YOU'LL DO

• Design and build real-time, map-based command and control interfaces that enable operators to manage fleets of autonomous systems across multiple domains, from mission planning and asset tasking to live operations and post-mission analysis
• Architect efficient frontend systems that handle massive streams of real-time telemetry, sensor data, and vehicle status while maintaining performant rendering of hundreds of assets, sensor coverages, and tactical overlays.
• Create immersive user experiences with intuitive interaction patterns that make complex multi-robot coordination feel intuitive and natural, implementing elegant animations, transitions, and visual feedback that enhance operator understanding and decision-making
• Integrate specialized data sources including electronic charts, 3D terrain, bathymetry, sensor imagery, and video feeds into cohesive, actionable interfaces
• Partner directly with operators to rapidly iterate on features, translating Figma designs and operational concepts into pixel-perfect implementations that operators love to use
• Establish frontend architecture patterns and engineering best practices that enable the team to build consistently excellent, performant interfaces.

REQUIRED QUALIFICATIONS

• 4+ years of professional industry experience working with modern web technologies: TypeScript, React, HTML5, and CSS3
• Deep understanding of web APIs, browser performance optimization, and runtime characteristics
• Proficiency with modern data visualization libraries for mapping (Mapbox, Cesium), charting (visx), and custom canvas/WebGL rendering
• Experience building real-time, data-intensive web applications that remain performant under load
• Strong UX sensibility with an eye for design, interaction patterns, and visual polish
• Experience with modern build, bundlers (Webpack, Vite), and frontend testing frameworks
• Ability to work effectively with backend APIs (REST, gRPC-web, WebSockets)
• Eligible to obtain and maintain an active UKSV Security Clearance

PREFERRED QUALIFICATIONS

• Experience building gaming interfaces, real-time strategy games, or interactive simulations
• Familiarity with geospatial technologies, coordinate systems, and map projections
• Experience working with video streaming, image processing, or sensor data visualization
• Experience with design tools (Figma) and design systems
• Background working with backend technologies (Go, Rust) to inform better API design
• Experience in defense, aerospace, robotics, or other real-time C2 systems

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need through forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot.

About the role

We are looking for a Senior Product Manager to own and evolve Integrations, the surface that connects every Typeform experience to the tools customers use to run their business.

Integrations is where Typeform stops being a destination and becomes part of the customer’s stack. Every response captured can flow into a CRM, a marketing tool, a database, a chat, or a spreadsheet, wherever the next step happens. That layer needs to be deep, dependable, and easy to extend, at the scale of 500 million responses a year for 150,000 businesses across the long tail of tools they rely on. It has to be reliable, observable, secure, and able to scale as customer stacks become more sophisticated.

In this role, you will own Integrations end to end. You will evolve the platform while partnering with Automations and Typeform AI to make the integrations layer the substrate for both customer configured and agentic workflows.

Your work will define how Typeform plugs into the rest of the SaaS world for tens of thousands of customers, and how AI agents take action through it.

About the team

The Integrations team owns the layer that connects Typeform to the broader SaaS ecosystem: the connectors, auth flows, the action catalog, and the partner experience that makes it all work. Hundreds of millions of integration calls flow through this surface every year.

The team sits inside the Workflow Automations group alongside Automations, and works closely with Data Capture upstream, as well as with the Partnerships team and external partners across the long tail of tools customers rely on.

Things you will do

• Own both data out and data in integrations end to end, and drive the strategy in line with the Workflow Automations group vision and priorities
• Build and maintain traditional API integrations, as well as agentic MCP based integrations
• Evolve the platform so customers, partners, and agents can build on it with confidence
• Deepen priority integrations, the ones that move the most business, and define how new ones are onboarded
• Partner with Automations to make integrations the substrate AI agents act through, without fragmenting the surface
• Set the architectural direction for the integrations platform remit, partnering closely with engineering on the trade offs that come with it
• Define and own the next phase of Integrations, with a clear thesis and quarterly sequencing
• Influence group level decisions through compelling storytelling and strategic framing
• Monitor competitors, market trends, and shifts in customer expectations, including the fast moving AI landscape, to identify opportunities and guide strategy
• Work cross functionally with engineering, design, research, marketing, customer success, sales, and Partnerships to align on priorities and technical direction
• Leverage AI tools to accelerate discovery, analysis, documentation, and decision making

What you already bring to the table

• A strategic thinker with strong product instincts and high ownership
• Platform PM experience with real depth; you have built or shipped integration platforms, connector frameworks, or developer facing surfaces, and understand what it takes to scale them
• Deep familiarity with developer facing surfaces, including APIs, webhooks, SDKs, OAuth and auth flows, and event systems
• Familiarity with agents, LLMs, context management, and RAG
• An understanding of how integrations underpin workflow automation and agentic action, alongside a strong point of view on the platform shift happening across both
• An AI native mindset; you actively build with LLMs, agents, and tool use frameworks, and treat AI fluency as a core multiplier rather than a buzzword
• Technical depth and comfort engaging with engineers on the underlying mechanics of an integrations product, including auth flows, connector architecture, rate limiting, retries, and event flows, not just the abstraction layer
• Comfort with technical trade off discussions around reliability, observability, performance, and partner contract changes
• Strong product sense and the ability to identify what makes an integrations surface feel reliable, deep, and effortless
• A customer first mindset with strong discovery and validation skills; able to pair early customer signals with data to test ideas quickly
• Strong storytelling and strategic framing skills; able to align and influence cross functional teams and leadership through clarity and narrative
• A strong triad collaborator who builds solid relationships with engineering and design, and leads through influence
• High agency and a proactive mindset
• Strong product craft, including writing clear specifications and managing complex cross team initiatives
• A data driven approach to decision making and prioritisation; able to define the measurement model for the Integrations surface without relying on a data analyst for every question
• Comfort operating in ambiguous environments and defining direction where none exists
• Experience working in distributed and remote teams, with the ability to maintain alignment and momentum asynchronously
• A mindset of continuous learning, improvement, and collaboration

Nice to have

• Experience shipping integration platforms or iPaaS products such as Zapier, Make, Workato, Tray.io, or n8n
• Experience as a PM on a third party integrations surface inside a horizontal SaaS ecosystem such as Slack, HubSpot, Salesforce, or Notion
• Experience designing developer platforms, including SDKs, developer portals, marketplaces, and partner programs
• Experience launching an LLM powered or agentic feature where integrations were the action surface
• Experience working with external partners and partner business development teams

This is where you will make an impact

Integrations is where Typeform stops being a destination and becomes part of the customer’s stack. You will own the layer that connects 150,000 businesses to the hundreds of tools they rely on: the connectors, auth, the action catalog, and the platform that makes it all work.

You will also help lead the shift from manual connections to agentic action, the moment integrations stop being a checkbox and become the substrate every workflow and every agent runs through.

What you will do:

• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and champion engineering best practices.

What we're looking for:

Minimum Requirements:

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
• B.S. in Computer Science or equivalent.

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

What you will do:

• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and champion engineering best practices.

What we're looking for:

Minimum Requirements:

• 3+ years of experience developing SaaS enterprise software in distributed teams.
• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).

Preferred Qualifications:

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

About the position:

As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.

What you'll do:

• Provide hands-on technical leadership in the development team
• Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals 
• Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs 
• Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies 
• Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities 
• Advocate and evangelize modern agile methodologies and best practices 
• Take a lead role in translating requirements to sprint stories and executing on them 
• Build quick prototypes to refine concepts, then turn them into real production-quality features
• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and the tech stack 

What we are looking for:

Minimum Requirements: 

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

About the position:

As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.

What you'll do:

• Provide hands-on technical leadership in the development team
• Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals 
• Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs 
• Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies 
• Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities 
• Advocate and evangelize modern agile methodologies and best practices 
• Take a lead role in translating requirements to sprint stories and executing on them 
• Build quick prototypes to refine concepts, then turn them into real production-quality features
• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and the tech stack 

What we are looking for:

Minimum Requirements: 

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

What you will do:

• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and champion engineering best practices.

What we're looking for:

Minimum Requirements:

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
• B.S. in Computer Science or equivalent.

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

About the position:

As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.

What you'll do:

• Provide hands-on technical leadership in the development team
• Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals 
• Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs 
• Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies 
• Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities 
• Advocate and evangelize modern agile methodologies and best practices 
• Take a lead role in translating requirements to sprint stories and executing on them 
• Build quick prototypes to refine concepts, then turn them into real production-quality features
• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and the tech stack 

What we are looking for:

Minimum Requirements: 

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

What you will do:

• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and champion engineering best practices.

What we're looking for:

Minimum Requirements:

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
• B.S. in Computer Science or equivalent.

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

Product Support Engineer, Boomi

Our EMEA Boomi Product Support team is seeking an enthusiastic individual with a strong blend of technical acumen and communication skills, passionate about helping customers. As a Boomi Product Support Engineer, you enjoy working with customers, troubleshooting issues, and finding creative solutions to solve complex technical problems. A Product Support Engineer knows that, in order to make our customers successful, they need to be experts not only in our Boomi products and elements of the platform, but also across a wide range of IT concepts.

This role has specific requirements, detailed below:

- Working week, covering Sunday to Thursday (to align with our UAE customer base)

- Hours of coverage: 7am - 3:30pm UTC

- On-Call rotation (on call schedule to be covered according to business needs)

- Location: Hybrid, Exeter or Remote, UK

Role Responsibilities:

• Providing technical direction and assistance to our partners and customers regarding their use of the Boomi Platform (and all its core elements)

• Assistance and deep dive investigation with identifying root causes for issues reported by our customers

• Resolving complex cases, including integrations with third-party systems and API-related troubleshooting

• Working closely with our customers & partners and collaborating internally with our Engineering, Product Management, and Technical Architecture teams to help address issues with larger scale, higher volume, and unique integration requirements.

• Handling initial escalations for support cases with potential for high impact and visibility across the organization.

• Coaching other support engineers on difficult technical integration issues and actively participating in our community, leveraging their skills and experience to provide further support to our community members.

• Leading knowledge-sharing sessions, writing advanced technical documentation, and contributing to internal training

• Prioritizing and managing escalated issues with our internal development teams.

• Strong communication and presentation skills, managing customer expectations, setting priorities, and communicating complex technical issues across a wide audience with technical and non-technical backgrounds.

• Using and leveraging Boomi’s AI-driven tools and continuously looking for opportunities to engage with their peers, our customer-facing internal teams, and other internal stakeholders on this topic.

• Vocal advocate for the usage of AI agents, always encouraging teams to leverage these capabilities to enhance efficiency and troubleshooting. Actively educating customers through support cases, ensuring they incorporate AI-driven insights into their troubleshooting approach, and improving their overall experience with our products.

Essential Requirements:

• Bachelor’s degree in Computer Engineering, Computer Science or related field of study.

• Experience as a Support Engineer (Application support) or junior developer, with a demonstrated passion for helping customers solve complex integration problems.

• Ability to design, optimize, and integrate business processes.

• Master’s degree in Computer Engineering, Computer Science or a related field of study or experience in related customer facing roles like Product Support Engineer, System engineering, system administration, network consulting.

• Experience with enterprise integration tools that can be used to extend the team’s knowledge.

• Motivated individuals who enjoy a fast-paced work environment and understand that the SaaS culture requires creativity, collaboration, fast decision-making and a sense of urgency.

• Having experience with any of the following would support your success in working with our platform:

  • Experience with programming language (primarily Python)

  • SQL Expertise, Data Modelling, and XML technologies

  • SOAP/REST and HTTP

  • Connecting and working with different APIs

  • Knowledge and hands-on experience with data integration methods, ETL (Extract, Transform, Load) and ELT (Extract, Load, Transform)

  • Deployments of enterprise software systems and SaaS using industry-standard environments, including XML, HTTP/HTTPS, Java

  • Experience with Windows/Linux servers

  • Orchestration and Containerization Tools/Technologies (Kubernetes, Docker)

  • Networking concepts and protocols such as Firewalls, Load Balancers, TLS, HTTP/S, SSL, TCP/IP, S/FTP

  • Installing, administering, and troubleshooting software applications running in the Cloud: Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).#LI-LM1

Location: Miami, FL | London, UK | Remote (US)

The Problem and the Role

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions.

We are seeking a Developer Experience Lead, who will report to the head of Product Growth, to own the entire developer-facing surface of our platform, from documentation to integration support to API governance. We have built a world-class financial engine, but how external developers experience that engine has no owner. This role fills that gap.

This is a foundational role. You will be the first hire in this function. You will architect the documentation ecosystem from the ground up, define the processes that keep it accurate as the platform evolves, and directly support the clients who integrate with our APIs. Over time, you will shape how Developer Experience operates as a discipline at OpenFX, influencing product decisions, integration strategy, and the developer journey end-to-end.

You will set the bar higher than industry standards, building a knowledge system that turns complex FX liquidity and cross-border payment flows into a Hello World integration in under 15 minutes.

What You'll Actually Do & Own

• Drive API Product Adoption: You own API adoption as a measurable outcome. You instrument the funnel from API key activation to first API call to first transaction to expanded endpoint usage. You set the baseline, define the targets, and drive the cross-functional work to move the number. Every quarter, more developers are activated, more endpoints are used, and integrations go deeper. This is what you are accountable for, not pages shipped.
• Architect the Documentation System: Documentation is the primary adoption surface. You own the information architecture and the words. You design the taxonomy that scales from a simple Quickstart guide to complex Treasury Operations references. You determine how we version, layer, and present information so it does not collapse under its own weight as the platform grows. You build it on docs-as-code infrastructure that engineers can contribute to. You measure documentation by whether it moves adoption, not by completeness for its own sake.
• Own the OpenAPI Workflow: Your first technical priority is aligning the OpenAPI spec to production reality. Then you implement and enforce a contract-first governance model where the spec is treated as a product contract, not a generated afterthought. Spec linters run in CI as merge blockers. OpenAPI updates are part of engineering's Definition of Done. Breaking changes are detected automatically and routed through a defined deprecation process. You sit in Product and Engineering reviews as the First User: if an API is too hard to explain in writing, it is too hard to use, and you have the authority to push back before code ships.
• Drive Developer Advocacy: You are the external voice of OpenFX inside the developer community and the internal voice of the developer inside OpenFX. You write technical content that earns developer trust: deep-dive blog posts on idempotency under retries, sample apps that demonstrate real cross-border payment flows, integration pattern guides for PSP, neo-bank, and treasury use cases. You build feedback loops that turn integration friction into product changes. As volume justifies, you represent OpenFX at developer-focused events, conferences, and partner enablement sessions. You are the reason developers choose OpenFX over a competitor whose docs they could not understand.
• Own Integration Triage: You are the technical front door for client integration questions during US business hours. You triage whether each issue is a documentation gap, an API design problem, or a code bug. You fix documentation gaps directly and route the rest to engineering with structured context. You build the repeatable onboarding playbook that turns one-off Slack threads into a scalable process. You partner with GTM, who owns the client relationship; you own the developer experience surface that surfaces during integration.

What Success Looks Like

• API Product Adoption: You own the adoption funnel from API key activation to first API call to first transaction to expanded endpoint usage. You instrument it, set the baseline, define the target, and drive the cross-functional work to move the number. This is the metric you are accountable for.
• Time to First API Call: Drops from around 3 days to under 15 minutes within 90 days. You own the Quickstart, code snippets, and onboarding tutorials that make this speed possible, and you advocate for the product changes needed to remove the rest of the friction.
• Instructional support tickets: reduced 40% within 90 days, with 42% of onboarding support requests as the baseline.
• Spec drift: no spec drift incidents that reach production. The OpenAPI spec stays aligned to production as the platform evolves.
• V1 Developer Portal: a public API doc portal (References, Guides, Changelog, sample apps) is live, searchable, and built on docs-as-code infrastructure. 100% of public endpoints have accurate request and response examples.
• Developer advocacy presence: a published cadence of technical content (deep-dive guides, sample apps, integration patterns) that builds developer trust and drives inbound adoption. Establish the baseline, grow it quarterly.
• DX roadmap: a written plan for SDK strategy, portal evolution, adoption analytics, and Agent Experience foundations and expansion (CLI, MCP)

Requirements

• 5+ years owning a developer-facing API product or platform. B2B or infrastructure. You drove a measurable adoption outcome, not just shipped pages. You can point to the integration experience you built, the funnel you owned, and the metric you moved.
• Direct client integration work. You have sat on integration calls with B2B or institutional clients, diagnosed friction live, and fed it back into product changes (not just documentation updates). You know what breaks during real integrations, not what should break in theory.
• Product instinct for API design. You have opinions on endpoint design, parameter naming, authentication UX, error response formats, idempotency keys, and SDK ergonomics. You have opinions on these calls and get changes shipped before code hits production.
• Engineering fluency. You read code well enough to extract logic independently. You understand distributed system concepts (latency, rate limiting, idempotency, eventual consistency, async patterns). You can sit in a code review and have something useful to say.
• Contract-first governance experience. You have implemented or enforced OpenAPI workflows where the spec is treated as a product contract, not a generated artifact.
• Financial services or fintech context. You know the difference between authorized and settled. You have worked on payments, trading, or banking APIs.
• Agent Experience instinct. You have shipped or experimented with MCP servers, agent-native SDKs, llms.txt, evaluation suites for LLM-driven API consumption, or other agent-readable API patterns. You have a point of view on what Developer Experience looks like when AI agents are first-class consumers.

Preferred

• Interactive docs experience: code playgrounds, Try It Now, in-browser sandbox.
• Multimedia documentation skills: video tutorials, sequence diagrams, architecture diagrams that complement written documentation.
• Developer advocacy or DevRel experience: you have written technical content for an external developer audience, shipped sample apps, or represented a product at developer events.

Why This Role?

• Foundational Ownership: You are the first hire in this function. You define the hiring standards, the voice, and the culture of Developer Experience at OpenFX. As the function scales, you lead the team.
• Greenfield Architecture: You are building the DX product from the ground up. You build the system right the first time, selecting the stack, the taxonomy, and the governance model from scratch.
• The Frontier of Finance: You will learn the inner workings of global finance (FX liquidity, settlement, treasury), and you will apply them to the new payment stack as well as the legacy rails of the past. Our technology is novel; you teach developers how to think about the future of money and define the vocabulary of the industry. 
• Where This Role Grows: The next milestone is Agent Experience. AI agents are becoming first-class consumers of APIs alongside human developers. As Developer Experience matures, you lead the expansion into agent-native tooling: MCP servers that expose OpenFX as agent-callable tools, SDKs and CLIs designed for both human and autonomous consumption, semantically structured documentation that LLMs can parse natively, evaluation suites that test whether agents can invoke OpenFX correctly from natural language, and sandboxing patterns that let agents transact safely. Few companies have a clear owner for what Agent Experience means at the API layer. You define this discipline at OpenFX, and you do it from a foundation of human Developer Experience that already works.
• The Team: You are joining a team of ex-Stripe, J.P. Morgan, and Kraken alumni.  We are backed by Accel, Atomico, M13, Northzone, Pantera, and we believe that our APIs are core to our product. 

An overview of this role

As a Staff Backend Engineer (Python) on the Duo Chat team in AI Engineering, you'll lead the backend architecture that powers GitLab Duo Chat across the GitLab DevSecOps platform. You'll solve hard problems in building reliable, secure, and scalable AI-powered chat workflows so customers can plan, write, review, and secure code faster, with confidence. This is a hands-on technical leadership role where you'll set direction for how we integrate and evolve large language model providers (including Google Vertex AI) across Ruby on Rails and Python services, raise the bar on observability and testing, and guide the team through ambiguous, high-impact technical decisions. Over your first year, you'll be expected to drive key architectural choices, reduce technical debt that slows iteration, and help the team ship durable improvements to response quality, reliability, and maintainability.

Some examples of our projects:

• Integrate new generative AI models and providers into GitLab Duo Chat to expand capabilities and improve response quality
• Improve debugging, observability, and test coverage for AI-powered chat workflows to increase reliability at scale

What you'll do

• Define the technical architecture and technical roadmap for the Duo Chat group, aligning backend execution with product direction and engineering priorities
• Solve the highest-scope and most ambiguous backend problems, delivering secure, well-tested, performant solutions with minimal guidance
• Integrate and extend generative AI capabilities in GitLab Duo Chat, including large language models (LLMs) and providers such as Google Vertex AI
• Develop, ship, and maintain backend features across Python and Ruby on Rails services that power Duo Chat experiences across the GitLab platform
• Design, implement, and review GraphQL application programming interface (API) contracts and supporting backend logic to ensure reliability, scalability, and clear frontend integrations
• Improve observability, debugging workflows, and incident readiness by strengthening logging, tracing, and production troubleshooting practices
• Drive code quality and long-term maintainability by setting internal standards, leading code reviews, and identifying and reducing technical debt
• Mentor engineers across the team and participate in Tier 2 on-call rotations, contributing to root cause analysis and follow-up improvements to resiliency and testing (including RSpec)

What you'll bring

• Production experience building and operating backend services in Python, including background jobs, APIs, and data models
• Ability to define and evolve technical architecture by weighing trade-offs, selecting patterns and tools, and setting a clear technical direction for others to follow
• Experience setting and driving a technical roadmap in partnership with product and engineering stakeholders
• Proficiency designing and maintaining REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility
• Hands-on experience integrating large language models into applications, including prompt design and building features powered by generative AI
• Strong SQL skills and experience working with relational databases such as PostgreSQL, including efficient queries and data modeling
• Experience mentoring engineers through code review, architectural guidance, and shared standards, and communicating complex technical decisions in a clear, async-first way
• Comfort contributing in a mature codebase across Python and Ruby on Rails, with openness to learning and applying transferable skills from related technologies or domains

About the team

The Duo Chat team sits within GitLab's AI Engineering organization and is responsible for building and evolving GitLab Duo Chat, the AI-powered chat experience embedded across the GitLab DevSecOps platform. You'll work with a small, cross-functional group of backend, frontend, and AI specialists who collaborate asynchronously across time zones, using GitLab issues, merge requests, and documentation as the primary way of working. The team focuses on integrating and scaling generative AI capabilities (including providers like Google Vertex AI), improving reliability and performance, and strengthening debugging, observability, and testing workflows so customers can safely use AI to plan, write, review, and secure their code across GitLab.

This position is eligible for candidates located in the United States and United Kingdom

Your Role:

• Lead a team of onsite and offshore QA Engineers to ensure delivery of high-quality, scalable software across web, API, and platform services.
• Drive a modern quality engineering approach focused on early validation, strong test coverage, and automation-first practices.
• Partner with Product, Engineering, and DevSecOps to ensure requirements are clearly defined, testable, and complete before development begins.
• Establish and enforce quality standards across the development lifecycle, ensuring consistency and reliability of delivered features.
• Ensure comprehensive test coverage across functional, regression, performance, and edge-case scenarios.
• Promote and expand test automation across UI, API, and system-level validation.
• Use data and metrics to assess product quality, identify risks, and support release readiness decisions.
• Identify gaps in requirements, testing, and processes early, and drive continuous improvement across the team.
• Ensure alignment between requirements, test coverage, and validation outcomes to support high confidence in releases.
• Collaborate across teams to improve development workflows, quality practices, and delivery efficiency, including the adoption of AI-assisted development and testing tools.
• Mentor and develop QA engineers, fostering a culture of ownership, accountability, and continuous learning in a rapidly evolving, AI-enabled engineering environment.
• Advocate for quality as a shared responsibility across the organization, not just within QA.
• Conduct all business in accordance with Intradiem policies and procedures.
• Perform all other duties as assigned.

Your Background:

• Bachelor’s degree in Computer Science, related field, or equivalent work experience.
• 3+ years of managing a QA team testing front-end, back-end, desktop applications.
• 5+ years of QA experience with a strong focus on test automation and quality engineering practices.
• Knowledgeable in modern SDLC methodologies with a focus on automation, continuous delivery, and emerging AI-assisted development practices.
• Experience leading teams across functional testing, performance testing, test automation, and quality workflows.
• Strong understanding of API testing (REST/SOAP), SQL queries, log analysis, and performance testing.
• Experience with QA and test automation tools, such as Qmetry, Jira, Confluence, JMeter, or similar.
• Experience with release processes in CI/CD environments.
• Excellent problem solving and analytical skills.
• Detail oriented with a strong ability to prioritize and deliver results.
• Must be able to adapt to changing requirements and priorities.
• Ability to work independently, self-motivated and a strong team player.
• Familiarity with AI-assisted development or testing tools is a plus.
• Experience working in highly automated, CI/CD-driven environments preferred.

At Anaplan, we are building the next generation of enterprise planning technology that enables organisations to make faster, smarter decisions.

We are looking for a Full-Stack Engineer to contribute to the design and development of end-to-end product experiences, spanning backend services, APIs, and modern web applications.

This role sits within the Platform Application Framework (PAF) team — a foundational platform that provides shared application patterns, reusable components, and developer frameworks used across Anaplan. PAF enables teams to build consistent, scalable, and high-quality applications by standardising how services are developed, integrated, and operated. It plays a critical role in improving developer productivity, ensuring reliability, and accelerating delivery across the platform.

You will work closely with engineers, product managers, and designers to build user-facing features and platform capabilities that power enterprise-scale applications.

Your Impact

• Design and develop end-to-end features across frontend and backend systems
• Build modern, responsive web applications using React and TypeScript
• Develop scalable backend services and APIs using Java or Kotlin (Spring Boot)
• Contribute to API design, data models, and frontend-backend interactions
• Ensure performance, usability, and accessibility of applications
• Write clean, maintainable, and well-tested code following engineering best practices
• Collaborate with product and design to deliver intuitive user experiences
• Participate in technical design discussions and code reviews
• Troubleshoot and resolve issues across the stack, including production support
• Contribute to improvements in CI/CD pipelines, observability, and developer workflows

Your Skills

• Experience with Java or Kotlin and backend development (Spring Boot preferred)
• Experience building modern frontend applications (React + TypeScript)
• Experience developing REST APIs and microservices
• Good understanding of software design principles and clean code practices
• Familiarity with distributed systems and cloud-native development
• Experience with testing, CI/CD pipelines, and Agile development practices
• Ability to work in a collaborative, cross-functional team environment

Nice to Have

• Experience with event-driven architectures (e.g., Kafka)
• Familiarity with design systems or reusable component libraries
• Experience integrating with enterprise or SaaS platforms
• Exposure to Kubernetes, Docker, or Infrastructure as Code (Terraform)
• Familiarity with data platforms or analytics systems

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day
• £45/month Remote work stipend for internet
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day
• £45/month Remote work stipend for internet
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

The Role

The Investor Solutions team at Addepar is growing!

Navigator is a quantitative liquidity risk projection tool that is one of the key components of Addepar's multi-product ecosystem. Brought into the Addepar family as part of an acquisition in 2021, Addepar has continued to double down on investing in this critical product, as we've scaled well beyond the multi-million ARR goal first set for this product line. Going into 2026, Navigator will be used as the foundation to build key workflows that cater to large institutions, further integrating across the Addepar ecosystem.

As we continue to scale, a need has opened up for a Senior Backend Software Engineer who would bring to bear their unique expertise with the existing Engineering team, with exciting opportunities to extend the scope for this role longer term, as the product continues to push onward into future global expansion mode.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

• Collaborate multi-functionally with product owners, designers, GTM teams, program managers and other Engineering team members to deliver for our clients
• Conceive of, develop, and deliver novel solutions within a sophisticated and rich domain area. Learn and develop your career within a particularly challenging and growing part of the financial industry
• Build both within the primary Navigator application and in other parts of Addepar's product ecosystem, bridging shared concerns for our clients across multiple product areas, with an investor-focused viewpoint

Who You Are

• Extensive professional software engineering experience building web applications
• Proficient in Python and understanding of common libraries used by Python
• Proficient in Django or other Python web frameworks
• Proficient in HTTP, REST and web API best practices
• Experience with Java backends is a plus
• Good experience on AWS or any other cloud platform
• IaC (infrastructure as code), preferably Terraform
• Experience with databases: SQL, NoSQL, OLAP, and/or data lake architectures
• Experience with AI agentic coding
• Knowledge of frontend technologies
• A strong ownership mentality and drive to solve the most important problems
• A rapid learner with robust analytical and problem-solving abilities
• Comfort working with product management on complex features
• Bachelor’s degree in Computer Science or equivalent experience

The Role

The Investor Solutions team at Addepar is growing!

Navigator is a quantitative liquidity risk projection tool that is one of the key components of Addepar's multi-product ecosystem. Brought into the Addepar family as part of an acquisition in 2021, Addepar has continued to double down on investing in this critical product, as we've scaled well beyond the multi-million ARR goal first set for this product line. Going into 2026, Navigator will be used as the foundation to build key workflows that cater to large institutions, further integrating across the Addepar ecosystem.

As we continue to scale, a need has opened up for a Fullstack Software Engineer who would bring to bear their unique expertise with the existing Engineering team, with exciting opportunities to extend the scope for this role longer term, as the product continues to push onward into future global expansion mode.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

• Collaborate multi-functionally with product owners, designers, GTM teams, program managers and other Engineering team members to deliver for our clients
• Conceive of, develop, and deliver novel solutions within a sophisticated and rich domain area. Learn and develop your career within a particularly challenging and growing part of the financial industry
• Build both within the primary Navigator application and in other parts of Addepar's product ecosystem, bridging shared concerns for our clients across multiple product areas, with an investor-focused viewpoint

Who You Are

• Previous professional software engineering experience building web applications
• Proficient in Python and understanding of common libraries used by Python
• Proficient in Django or other Python web frameworks
• Experience with Java backends is a plus
• Familiar with HTTP, REST and web API best practices
• Experience with relational databases (MySQL, Postgres, SQL Server)
• Experience with React, JavaScript (ES6+), HTML, and CSS
• Experience with AI agentic coding is a plus
• A rapid learner with robust analytical and problem-solving abilities
• Bachelor’s degree in Computer Science or equivalent experience

The Role

We are currently seeking a Software Engineer to join our Framework Integration and Tooling Team! In this role, you will have the opportunity to use the latest technology stacks to build the next generation of global, scalable, portfolio data ingestion. It is the core backbone for portfolio analytics, insights, and reporting that the entire Addepar platform depends on. We want people who are passionate and care deeply about the success of the whole company. We are looking for driven engineers with real technical depth and a desire to understand the end business. 

Engineering is at the core of Addepar and we are looking to add the best, brightest, and most passionate software engineers to our team. If you are excited about doing the best work of your career and you enjoy the rush of shipping high quality code to production every day we’re excited to meet you! Our software engineers come from a variety of backgrounds, ranging from Silicon Valley entrepreneurs to finance tech veterans. What they have in common is tremendous talent and dedication to architecting, implementing, and shipping high quality software.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

• Build the framework and tooling for ingesting complex financial data from hundreds of global data providers.
• Implement engineering solutions to solve complex problems; write well-designed, well-tested code.
• Contribute to architecture designs, product roadmap, and code reviews.
• Collaborate effectively with other engineers, product managers and stakeholders, in line with our company values outlined

Who You Are

• Degree in Computer Science or a related field, or equivalent practical experience in the industry.
• Prior experience as a Software Engineer in a professional environment.
• Familiarity with some of the technologies we use: 
• HTTP, REST and web API best practices. 
• Java, Python, AWS, Spark, Databricks
• Able to work from the Edinburgh office for a minimum of 2 days per week.
• Ability to write high-quality, object-oriented code.
• Excellent written and verbal communication skills.
• Demonstrable knowledge of development best practices and experience working in an agile team.
• Ability to explore complex problem spaces objectively from multiple points of view.
• Ability to learn new things quickly.
• [Bonus] Linux proficiency, basic shell scripting and a solid grasp of systems level programming.
• [Bonus[ Specific experience in or knowledge of financial data systems.

We are seeking a QA Tester to join our development team and own testing for both web and desktop applications. You’ll design and execute test plans, identify and report bugs, collaborate with developers and product managers, and help improve QA processes and automation.

Key Responsibilities

• Create, maintain, and execute test plans, test cases, and test suites for web and desktop apps.  
• Perform functional, regression, integration, UI, smoke, and exploratory testing.  
• Triage, document, and track defects in the issue tracker; verify fixes and perform re-testing.  
• Work with developers and product managers to clarify requirements and acceptance criteria.  
• Contribute to and maintain automated test scripts (UI/API) and test frameworks.  
• Participate in sprint planning, stand-ups, and retrospectives; provide input on quality and risk.  
• Help define and improve QA processes, test coverage, and release readiness criteria.  
• Produce clear test reports and metrics to inform release decisions.

Essential skills and experience 

• 2–5 years of hands-on QA experience testing web and desktop applications.  
• Strong understanding of SDLC, QA methodologies, and testing best practices.  
• Experience with manual testing and writing clear, reproducible bug reports.  
• Practical experience with at least one test automation tool or framework (e.g., Selenium, Playwright, Cypress, TestComplete, Robot Framework).  
• Familiarity with API testing tools (e.g., Postman, REST-assured).  
• Experience using issue trackers and CI/CD pipelines (e.g., Jira, GitHub/GitLab, Jenkins, CircleCI).  
• Basic scripting ability (e.g., JavaScript, Python, or similar) to write/maintain automated tests.  
• Strong analytical, problem-solving, and communication skills.

The Role:

As a Senior Solutions Architect specializing in containerized solutions, you will play a crucial, pioneering role in this new initiative. Your primary focus will be leading the deployment of these solutions within our customer environments.

Solutions Architects are vital members of our project teams, often serving as the initial technical point of contact for our customers and key technical stakeholders for a successful deployment of Celonis. To ensure our customers achieve value, you will drive the technical setup required to leverage the full range of Celonis features and functionalities, including process mining, execution management, process automation, Action Flow, and task mining.

Given the unique nature of every customer environment, you will be the key liaison for translating the customer's technical requirements to ensure successful deployment on the clients infrastructure and successful integrations with their source systems. Furthermore, you will lead discussions on user management and authentication, acting as a technical partner to remove any technical barriers to user adoption.

The work you’ll do:

• On Celonis side you are the key technical stakeholder for a successful technical delivery and onboarding of Celonis for enterprise clients.
• Lead technical discussions to analyze customer architecture, recommend optimal solutions, and facilitate deployment, managing expectations amidst technical constraints.
• Remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary tradeoffs.
• Promote reusability by choosing between dedicated customer solutions and broader platform enhancements in collaboration with Celonis product development.
• Establish real-time data integrations between customer systems and Celonis via APIs and internal tools.
• Guide customers on authentication, user/group management, and provisioning best practices. Thus, removing all technical barriers to drive user adoption of Celonis.

The qualifications you need:

• Proven experience of 3+ years deploying and managing containerized applications on Kubernetes.  Advanced knowledge with at least one specific Kubernetes distribution (Amazon EKS, Azure AKS, RedHat OpenShift, etc.).
• Eligibility for UK Security Check (SC) clearance is required; existing clearance is a strong advantage.
• Very good understanding of best practices in deploying, scaling, and maintaining highly available, secure and resilient containerized applications on Kubernetes, ensuring efficient resource utilization and operational stability. 
• Proven experience implementing infrastructure as code (IaC, e.g. with Terraform) is required; Helm or Kustomize experience is strongly preferred. Fluency with additional tools such as ArgoCD, Jenkins, GitHub Actions, Ansible, etc., is a plus.
• Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus.
• Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming (Kafka or similar), SSO, LDAP, IT Security, Agile, etc.
• Experience in industry with experience to work on Python, SQL, data pipelines & ETL processes for large volumes of data is a plus.
• Knowledgeable about security and compliance topics for enterprise applications.Solid experience with project management, outstanding customer-centric & proven experience working with customers.
• A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary: 

The Senior Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer satisfaction and product improvement.

Job Duties and Responsibilities:

• Handle highly complex technical problems for our customers that include technical configuration, workflow compilation, lambda code debug, integration and JSON knowledge. Primarily aligned for concierge and premier success plans customers.
• Resolve customer technical issues through diligent research, reproduction, and troubleshooting.
• Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
• Provide high-quality customer engineering assistance that results in high customer satisfaction.
• Serve as a subject matter expert in multiple product features for supporting, enhancing, and fixing solutions that support a rapidly growing business at a massive scale.
• Attend in-person meetings with clients to analyze, troubleshoot, and diagnose problems
• Service as a Team Lead for areas of product expertise in resolving customer issues and ensuring appropriate ticket investigation and resolution quality and workloads for individual CEs.
• Serve as a mentor and team lead to train ramp-up customer engineers to technical progression into future senior engineers.
• Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base.
• Participate in rapid response teams that include engineering and DevOps to be the face of the customer in communications and feedback
• Actively monitor tenant-level alerting tools and participate in collaborative communications for escalation prevention.
• Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams. that will improve our customers' successful use of our products and drive adoption.
• Operates with minimal guidance on daily tasks and receives high-level directives when taking on new initiatives.
• Lead corporate cross-functional initiatives that contribute to the improvement of the global customer engineering organization. 
• Understand and keep up-to-date on the latest product functionality, its dependencies, the underlying architecture, and its operational impact.
• Participate in a 24/7 on-call rotation, providing after-hours support for critical issues.
• Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base. 
• Proactively communicate to avoid escalations and negative customer satisfaction.
• Author technical documents on common issues and solutions to build the knowledge base and participate in communities.
• Support weekend shifts on a rotational/as-needed basis if requested.
• Lead support initiatives to the betterment of the organization and team.
• Other duties and responsibilities as assigned. 

Skills You Must Have: 

(Experience & Education | MDM Experience)

• Bachelor's degree in Computer Science or equivalent field of study. 

• 5+ years of experience with on-premise or cloud MDM solutions.

• 5+ years of experience supporting enterprise products in SaaS in a customer-facing role. 
• 5+ years of experience with Public Clouds AWS/GCP/Azure and their services.
• 5+ years of experience with REST APIs and integration tools.
• 5 + years previous experience as a software engineer, support engineer, or solution engineer supporting Enterprise-focused applications,
• Experience in data management, master data management, analytics, and big data platforms and technologies. 
• Experience in hands-on programming (ex. Python, Java).
• Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
• Experience with RESTful API development and debugging, Postman.
• Experience with web UI development with JavaScript frameworks.
• Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology.

Skills That Are Nice to Have:  

• MS in computer science or equivalent experience preferred.
• Experience with NoSQL databases (Cassandra, Elastic Search, DynamoDB preferred), and distributed indexes is a plus.

Note: We are currently recruiting for multiple positions across different levels, however please only apply for the role that best aligns with your skillset and career goals.

What you will do 

• Work closely with our research scientists and simulation engineers to build and deliver models that address real-world physics and engineering problems.
• Design, build and optimise machine learning models with a focus on scalability and efficiency in our application domain.
• Transform prototype model implementations to robust and optimised implementations.
• Implement distributed training architectures (e.g., data parallelism, parameter server, etc.) for multi-node/multi-GPU training and explore federated learning capacity using cloud (e.g., AWS, Azure, GCP) and on-premise services.
• Work with research scientists to design, build and scale foundation models for science and engineering; helping to scale and optimise model training to large data and multi-GPU cloud compute.
• Identify the best libraries, frameworks and tools for our modelling efforts to set us up for success.
• Own Research work-streams at different levels, depending on seniority.
• Discuss the results and implications of your work with colleagues and customers, especially how these results can address real-world problems.
• Work at the intersection of data science and software engineering to translate the results of our Research into re-usable libraries, tooling and products.
• Foster a nurturing environment for colleagues with less experience in ML / Engineering for them to grow and you to mentor.

What you bring to the table

• Enthusiasm about developing machine learning solutions, especially deep learning and/or probabilistic methods, and associated supporting software solutions for science and engineering.
• Ability to work autonomously and scope and effectively deliver projects across a variety of domains.
• Strong problem-solving skills and the ability to analyse issues, identify causes, and recommend solutions quickly.
• Excellent collaboration and communication skills — with teams and customers alike.
• MSc or PhD in computer science, machine learning, applied statistics, mathematics, physics, engineering, software engineering, or a related field, with a record of experience in any of the following:
  
  • Scientific computing;
  • High-performance computing (CPU / GPU clusters);
  • Parallelised / distributed training for large / foundation models.
• Ideally >2 years of experience in a data-driven role in a professional setting, with exposure to:
  • scaling and optimising ML models, training and serving foundation models at scale (federated learning a bonus);
  • distributed computing frameworks (e.g., Spark, Dask) and high-performance computing frameworks (MPI, OpenMP, CUDA, Triton);
  • cloud computing (on hyper-scaler platforms, e.g., AWS, Azure, GCP);
  • building machine learning models and pipelines in Python, using common libraries and frameworks (e.g., NumPy, SciPy, Pandas, PyTorch, JAX), especially including deep learning applications;
  • C/C++ for computer vision, geometry processing, or scientific computing;
  • software engineering concepts and best practices (e.g., versioning, testing, CI/CD, API design, MLOps);
  • container-ization and orchestration (Docker, Kubernetes, Slurm);
  • writing pipelines and experiment environments, including running experiments in pipelines in a systematic way.

What we offer

Build what actually matters

Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind.

Learn alongside exceptional people

Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home.

Influence over hierarchy

We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected.

Sustainable pace, long-term ambition

Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person.

And it doesn’t stop there …

🚀 Equity options - share meaningfully in the company you’re helping to build.

🏦 10% employer pension contribution - because investing in future matters.

🍽️ Free office lunches - to keep you energised and focused.

👶 Enhanced parental leave - 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most.

🍼 YellowNest nursery scheme - to help working parents manage childcare costs.

☀️ 25 days of Annual Leave (+ Public Holidays) - because taking time to rest matters.

🏥 Private medical insurance - 100% employee cover, giving you complete peace of mind.

💪 Wellhub Subscription - gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing.

👀 Eye tests - because good work depends on good health.

📈 Personal development - dedicated support for learning, development, and leveling up over time.

💛 Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it.

🚲 Bike2Work scheme and 🚆 Season ticket loan - to make getting to work easier and greener.

🚗 Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric.

🔎 Watch this space, we’re continuing to build this as we grow…

Note: We are currently recruiting for multiple positions across different levels, however please only apply for the role that best aligns with your skillset and career goals.

What you will do 

• Shape Research group strategy and culture in a significant way, especially in domains of expertise.
  • Be opinionated and formulate strategy on engineering topics relevant to our Research priorities, especially on: scaled engineering, securing compute, infrastructure stack.
  • Define necessary profiles to execute this strategy.
  • Promote effective working patterns and proactively flag issues with team dynamics to foster a productive environment.
  • Nurture younger colleagues to grow their skillset and guide their professional development.
• Own Research work-streams at a high-level to deliver outcomes.
  • Align priorities with problem stakeholders, internal and external.
  • Set the technical direction for the stream and apply judgement and taste to drive progress.
  • Plan roadmaps with clear milestones for key decisions and outcomes.
  • Organise and guide the more junior members of the team to effectively execute and deliver against this roadmap.
  • Communicate purpose and key outcomes to raise awareness across the company and create opportunities for use and deployment.
• The below activities in particular.
  • Work closely with our research scientists and simulation engineers to build and deliver models that address real-world physics and engineering problems.
  • Design, build and optimise machine learning models with a focus on scalability and efficiency in our application domain.
  • Transform prototype model implementations to robust and optimised implementations.
  • Implement distributed training architectures (e.g., data parallelism, parameter server, etc.) for multi-node/multi-GPU training and explore federated learning capacity using cloud (e.g., AWS, Azure, GCP) and on-premise services.
    • Work with research scientists to design, build and scale foundation models for science and engineering; helping to scale and optimise model training to large data and multi-GPU cloud compute.
  • Identify the best libraries, frameworks and tools for our modelling efforts to set us up for success.
  • Discuss the results and implications of your work with colleagues and customers, especially how these results can address real-world problems.
  • Work at the intersection of data science and software engineering to translate the results of our Research into re-usable libraries, tooling and products.
  • Foster a nurturing environment for colleagues with less experience in ML / Engineering for them to grow and you to mentor.

What you bring to the table

• Enthusiasm about developing machine learning solutions, especially deep learning and/or probabilistic methods, and associated supporting software solutions for science and engineering.
• Ability to work autonomously and scope and effectively deliver projects across a variety of domains.
• Strong problem-solving skills and the ability to analyse issues, identify causes, and recommend solutions quickly.
• Excellent collaboration and communication skills — with teams and customers alike.
• MSc or PhD in computer science, machine learning, applied statistics, mathematics, physics, engineering, software engineering, or a related field, with a record of experience in any of the following:
  • scientific computing;
  • high-performance computing (CPU / GPU clusters);
  • parallelised / distributed training for large / foundation models.
•  4 years of experience in a data-driven role in a professional industry setting, where you have been instrumental in most of the below:
  • • scaling and optimising ML models, training and serving foundation models at scale (federated learning a bonus);
    • employing distributed computing frameworks (e.g., Spark, Dask) and high-performance computing frameworks (MPI, OpenMP, CUDA, Triton);
    • employing cloud computing (on hyper-scaler platforms, e.g., AWS, Azure, GCP);
    • building machine learning models and pipelines in Python, using common libraries and frameworks (e.g., NumPy, SciPy, Pandas, PyTorch, JAX), especially including deep learning applications;
    • building or using C/C++ for computer vision, geometry processing, or scientific computing;
    • following and promoting software engineering concepts and best practices (e.g., versioning, testing, CI/CD, API design, MLOps);
    • container-izing and orchestrating compute tasks (Docker, Kubernetes, Slurm);
    • writing pipelines and experiment environments, including running experiments in pipelines in a systematic way.

What we offer

Build what actually matters

Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind.

Learn alongside exceptional people

Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home.

Influence over hierarchy

We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected.

Sustainable pace, long-term ambition

Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person.

And it doesn’t stop there …

🚀 Equity options - share meaningfully in the company you’re helping to build.

🏦 10% employer pension contribution - because investing in future matters.

🍽️ Free office lunches - to keep you energised and focused.

👶 Enhanced parental leave - 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most.

🍼 YellowNest nursery scheme - to help working parents manage childcare costs.

☀️ 25 days of Annual Leave (+ Public Holidays) - because taking time to rest matters.

🏥 Private medical insurance - 100% employee cover, giving you complete peace of mind.

💪 Wellhub Subscription - gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing.

👀 Eye tests - because good work depends on good health.

📈 Personal development - dedicated support for learning, development, and leveling up over time.

💛 Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it.

🚲 Bike2Work scheme and 🚆 Season ticket loan - to make getting to work easier and greener.

🚗 Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric.

🔎 Watch this space, we’re continuing to build this as we grow…

So, what’s the role all about?

A NiCE AI Forward Deployed Engineer is a highly technical full-stack engineer responsible for designing, building, and deploying AI-driven customer engagement solutions using the NiCE digital and AI portfolio. This role sits at the intersection of software engineering, AI agent development, and customer solution architecture. The engineer works directly with customers and internal stakeholders to translate complex business challenges into intelligent automation solutions across voice and digital channels. The AI Forward Deployed Engineer will design, prototype, and operationalize AI agents that integrate with enterprise systems and deliver scalable customer self-service experiences powered by intelligent virtual agents, knowledge management, and omnichannel engagement capabilities. This role requires deep technical expertise across full-stack development, AI agent architectures, APIs, integrations, and conversational automation, combined with the ability to collaborate directly with customers and business leaders.

How will you make an impact?  

• AI Agent Design & Development
  • Design and build AI-driven virtual agents that automate customer service workflows across digital and voice channels.
  • Develop intelligent automation using the NiCE AI and Digital portfolio, including conversational AI, knowledge systems, and omnichannel engagement capabilities.
  • Architect agent behaviors including intent handling, workflow orchestration, and multi-system interactions.
  • Continuously refine and evolve agents through iterative testing, model tuning, and performance optimization.
• AI Agent Lifecycle Ownership
  • Own the full lifecycle of AI agents from initial design through deployment and ongoing optimization.
  • Define agent architecture including prompting strategies, knowledge retrieval patterns, and decision logic.
  • Implement observability, evaluation, and feedback loops to improve agent accuracy, reliability, and business outcomes.
  • Monitor agent performance and evolve agents to handle increasingly complex customer interactions.
• System Integration & Automation
  • Build integrations between AI agents and enterprise systems including CRM, commerce platforms, knowledge bases, and operational systems.
  • Develop APIs, services, and orchestration layers enabling agents to perform real business transactions.
  • Implement multi-step workflows that coordinate API calls across multiple systems of record.
  • Ensure secure, scalable, and reliable integrations across customer environments.
• Full Stack Solution Development
  • Build full-stack solutions that support agent interactions including web interfaces, backend services, and integration layers.
  • Develop prototypes and working applications that demonstrate end-to-end AI automation scenarios.
  • Create reusable components and frameworks that accelerate development of new AI agent capabilities.
  • Maintain and enhance demo environments and development environments used for solution innovation.
• Customer Solution Engineering
  • Partner directly with customers to understand operational challenges and identify opportunities for AI-driven automation.
  • Translate business requirements into technical architectures and working solutions.
  • Build prototypes, proof-of-value implementations, and production-ready agent capabilities.
  • Act as a trusted technical advisor to both business and technology stakeholders.
• Product Innovation & Feedback
  • Collaborate with product, engineering, and sales teams to identify product gaps and innovation opportunities.
  • Prototype new capabilities that extend the NiCE AI platform.
  • Provide direct field insights that inform product roadmap and future platform capabilities.
  • Contribute reusable patterns, integrations, and architectures that improve future deployments.
• Technical Demonstration & Enablement
  • Design and build advanced technical demonstrations showcasing AI-driven customer experiences.
  • Develop reusable demo frameworks and environments that illustrate enterprise use cases.
  • Support sales engineering and presales teams in communicating the value of AI-driven customer engagement solutions.
  • Enable internal teams with technical knowledge of AI agents, integrations, and platform capabilities.

Have you got what it takes?

• The AI Agent Engineer will work across several core technical domains:
  AI & Agent Systems
  • Large Language Models
  • Prompt engineering
  • Agent orchestration frameworks
  • Retrieval-augmented knowledge systems
  • Conversational AI architecture
  Full Stack Development
  • Backend services and APIs
  • Web and conversational interfaces
  • Integration layers
  • Data pipelines
  Enterprise Integrations
  • REST APIs and microservices
  • CRM and business system integrations
  • Knowledge systems and data stores
  • Identity and access management

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Role Type: Individual Contributor

About The Role

We are seeking a Principal Software Engineer based in London to provide technical leadership across backend services supporting our global payment gateway system. You will design and evolve core platform capabilities, guide architectural decisions across microservices, and mentor engineers while remaining hands‑on with critical systems built using Java and Spring Boot.

This role sits at the heart of Verifone’s global payment gateway platform. You will help shape the technical direction of systems responsible for processing high‑volume, mission‑critical financial transactions worldwide.

At this level, the role goes beyond feature delivery. You will drive architectural decisions, set engineering standards, and influence how teams design, build, and operate secure, scalable backend systems. Success in this role is defined by technical leadership, sound judgment in complex trade‑offs, and ownership of systems that must perform reliably under real‑world load and regulatory constraints.

You will work closely with senior engineering, platform, product, and infrastructure partners to ensure our systems scale globally, remain secure, and meet the highest standards for availability and performance.

Required Skills and Experience Needed

Programming Languages

• Java 17 or higher

Frameworks and Libraries

• Spring Boot
• Spring Web (REST APIs)
• Spring Data
• Spring Security with JWT / OAuth2

Architecture & System Design

• Deep experience designing and operating microservice‑based architectures
• Strong application of clean code practices and SOLID principles
• Ownership of system‑level architecture and cross‑service design decisions
• Strong understanding of security, authentication flows, and data protection in distributed systems

API & Data

• Design and governance of RESTful APIs, JSON, and HTTP standards
• API versioning and backward‑compatibility strategies
• MongoDB / NoSQL expertise, including:
  • Data modeling
  • Indexing strategies
  • Performance optimization
• Advanced experience with Java concurrency, streams, and performance tuning

Cloud & Infrastructure

• AWS services including EC2, ECS/EKS, S3, RDS and/or DynamoDB, and CloudWatch
• Docker and containerized deployments
• CI/CD pipelines and Git‑based workflows
• Experience designing systems for scalability, resilience, and operability

Testing & Engineering Practices

• Strong unit and integration testing practices using JUnit and Mockito
• Ownership of quality standards, testability, and CI discipline
• Experience working in Agile / Scrum environments and influencing engineering best practices

Experience Level

• Principal‑level backend engineering experience building and operating large‑scale, high‑performance systems
• Approximately 8+ years of backend development experience, with several years working on production Java and Spring Boot services
• Proven experience owning architecture and technical direction for critical backend platforms
• Extensive production experience with MongoDB, including modeling, indexing, and performance optimization

Bonus Skills and Experience

Payments & Domain Expertise

• Background in fintech or payments
• Experience with payment processing, transactions, and financial data
• Strong understanding of high‑availability, security, and data‑consistency trade‑offs

Eventing & Distributed Systems

• Experience with event‑driven architectures
• Messaging or streaming technologies such as:
  • Kafka
  • AWS SQS
  • Similar eventing systems

Platform & Technical Leadership

• Deep experience with AWS, Docker, and CI/CD practices
• Proven ability to mentor engineers and raise the technical bar across teams
• Strong sense of ownership for systems running in production

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

About The Role

We are seeking a Senior Developer based in London to design, build, and operate backend services for our global payment gateway system. You will develop high‑performance, secure microservices using Java and Spring Boot, collaborate closely with platform, product, and infrastructure teams, and help ensure our systems scale reliably across regions and partners.

This role is part of Verifone’s global payment gateway platform, where engineering decisions directly impact the reliability, security, and performance of high‑volume financial transactions worldwide. You will work on backend services that sit at the core of payment processing, balancing scalability, data consistency, and security in a highly regulated environment.

The role is ideal for a senior backend developer who enjoys working on complex distributed systems, modern Java platforms, and cloud‑native architectures, and who takes ownership of systems that must perform reliably under real‑world load.

Required Skills and Experience Needed

Programming Languages

• Java 17 or higher

Frameworks and Libraries

• Spring Boot
• Spring Web (REST APIs)
• Spring Data
• Spring Security with JWT / OAuth2

Architecture & System Design

• Microservice‑based architectures
• Clean code practices and SOLID principles
• Experience designing scalable, fault‑tolerant backend services
• Strong understanding of security, authentication flows, and data protection

API & Data

• RESTful API design using JSON and HTTP standards
• API versioning strategies
• MongoDB / NoSQL experience, including:
  • Data modeling
  • Indexing strategies
  • Performance tuning
• Experience with Java concurrency, streams, and performance optimization

Cloud & Infrastructure

• AWS services including EC2, ECS/EKS, S3, RDS and/or DynamoDB, and CloudWatch
• Docker and containerized deployments
• CI/CD pipelines and Git‑based workflows

Testing & Engineering Practices

• Unit and integration testing using JUnit and Mockito
• Strong focus on testability, quality, and maintainability
• Experience working in Agile / Scrum environments

Bonus Skills and Experience

Payments & Domain Experience

• Background in fintech or payments
• Experience handling transactions, payment flows, and financial data
• Understanding of high‑availability, security, and data consistency trade‑offs

Eventing & Distributed Systems

• Exposure to event‑driven architectures
• Messaging or streaming technologies such as:
  • Kafka
  • AWS SQS
  • Similar eventing systems

Platform & Operations

• Advanced experience with AWS, Docker, and CI/CD practices
• Production experience operating distributed systems at scale
• Strong ownership mindset for services running in production

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

So, what’s the role about?  

As a Portfolio Presales Solution Architect, you will be at the centre of designing Customer Experience solutions across the NiCE portfolio integrated with Enterprise platforms across CRM, ERP and more. You will bridge business needs with technical realities by defining integrations, ensuring scalability/security, and leading teams through pre-sales design focusing heavily on AI, automation, and customer experience to meet business goals. You will also play a pivotal role in the handover between sales and service teams to ensure a flawless execution during the delivery phase of any customer project. 

How will you make an impact?  

• Pre-Sales Leadership: Engage with clients, analyse requirements, create proposals, and present solutions, often involving RFPs/RFIs.  
• Solution Design: Architect end-to-end CX/CCaaS systems, map current state to target architectures, defining technology stacks, integrations (telephony, CRM, AI), data flows, and security.
• Documentation & Standards: Develop solution blueprints, architectural documents, integration maps, security models, data flows, reference architectures, BoMs and ensure adherence to standards.
• Stakeholder & Team Collaboration: Work with sales, IT, product, and delivery teams, and manage client relationships.
• Implementation Oversight: Guide development, manage migrations, provide technical leadership, and act as an escalation point.
• Innovation: Stay current with trends, technology advancements, and act as a thought leader both internally and externally.   

Have you got what it takes? 

• Experience in pre‑sales solution architecture or enterprise architecture for cloud/SaaS solutions.
• Deep Technical expertise in CX/CCaaS (e.g., NICE CXone or comparable), AI/automation platforms (e.g., Cognigy or equivalent) and CRM/ITSM/ERP integrations.
• Experience solutioning integrations between CX/CCaaS platforms and AI services, automation tools, or adjacent customer systems through hands-on design/build
• Fluency with identity provisioning (SSO: SAML/OIDC; SCIM), API design, eventdriven integration, and secured data movement. 
• Solid knowledge in AWS/Azure/GCP; understanding of networking, resiliency, observability and cost drivers.
• Strong analytical, problem-solving, leadership communication skills and the ability to translate business and technical requirements into platform designs
• Ability to translate complex business needs into technical designs and ROI.
• Proficiency with Agile methodologies and enterprise governance.
• Expertise Detailed knowledge in enterprise security and compliance (ISO 27001, SOC 2, GDPR), including data residency, encryption (at rest/in transit), and key management; supporting public sector/regulated requirements and partnering on risk assessments to drive clear, defensible architecture decisions. 

Requisition ID: 10351

Reporting into: Manager, Portfolio Presales

Job type: Individual contributor.

#LI-Remote

Cymulate is the leader in Adversarial Exposure Validation. Our platform lets enterprises test and verifies security controls using real-world attacks, providing clear evidence of their vulnerabilities and assurance that defences are effective.

This is not a standard CSE role. We are looking for a rare combination: someone who can engage at the CISO level on security risk and program strategy in the morning, and go deep on platform configuration, control validation logic, or API integration in the afternoon. You will own the post-sales technical relationship for a portfolio of enterprise and strategic accounts across EMEA, ensuring customers build mature, outcome-driven validation programs that reduce risk and expand over time.

There is a clear and active path to team leadership for the right candidate.

WHAT YOU WILL DO:

• Own the post-sales technical relationship for a portfolio of strategic EMEA accounts — from onboarding through expansion and renewal
• Lead security validation workshops and programme reviews, translating platform findings into prioritised, evidence-based risk reduction roadmaps for security leadership
• Help customers move from point-in-time assessments to continuous control validation — shifting their security posture from assumed to verified
• Act as the primary escalation point for complex technical issues — platform integrations, SIEM/SOAR/EDR connectors, API customisations, and environment-specific configurations
• Partner with Sales and SE to identify expansion signals, co-develop commercial strategies, and support upsell and cross-sell motions
• Produce customer-facing strategic outputs: control effectiveness reviews, exposure validation reports, program maturity assessments, and board-ready risk narratives
• Deliver platform demonstrations and technical enablement sessions at all levels — from SOC analysts to CISOs
• Act as the voice of the customer internally — feeding product, engineering, and GTM teams with structured intelligence from the field
• Mentor and contribute to the growth of the broader CS team; model what great looks like

WHAT YOU WILL HAVE:

• Security validation and risk reduction mindset — you think in terms of control effectiveness, attack surface reality, and measurable risk reduction; you help customers understand not just what is exposed, but what it means and what to do about it
• Deep technical range — comfortable working across network and endpoint security architecture, SIEM/SOAR/EDR integrations, cloud environments (AWS, Azure, GCP), scripting and API usage (Python, REST), and enterprise identity/AD environments
• Strategic client presence — proven experience engaging C-suite and senior security leadership; you are credible, concise, and commercially aware in high-stakes conversations. Being able to confidently answer questions like “What does this report mean to my business? How can I demonstrate value to the board?”
• Customer success instinct — you measure your success by customer outcomes: retention, expansion, advocacy, and programme maturity — not ticket closure rate. You will be the customer advocate within the Cymulate family.
• Enterprise-grade communication — written and verbal; you can produce a board-ready risk narrative and a detailed technical integration guide with equal quality
• EMEA experience — comfortable operating across multiple geographies, cultures, and enterprise buying environments

An exciting Solutions Architect role with a competitive salary plus bonus and career progression opportunities for a permanent role based in Marylebone, London office.

We are offering a fantastic opportunity for an experienced Solutions Architect at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients.

The role

We are seeking technical polyglots who enjoy both technical architectural design, hands-on coding and peer reviews, though also like the idea of the equally important social/client-facing aspect of the role.

The role is responsible for defining the development architecture across a blend of in-house bespoke solutions and 3rd party products and helping to shape the longer-term strategic development architecture for the organisation. It will also involve understanding key business processes and consider approaches to delivering the required capabilities, including identifying and assessing new technologies. You will be involved in designing, developing, and deploying AI-powered automation solutions that can transform operational processes at scale.

You will be assisting the head of business solutions and other architects on developing architecture strategy and target architecture model. You will be working closely with delivery team members to coach and promote best-practice solution development architecture as well as supporting business analysts and product owners in planning and story-mapping for new development. You will act as technical design authority (TDA) for delivery of technical stories and produce technical documentation artefacts to support the delivery process.


Main Responsibilities

Duties will include:

• The design and implementation of best-in-class software architecture
• Produce and communicate clear technical designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information which meet the business strategic needs.
• Create and maintain the architecture models and related reference data in our enterprise repository as part of your normal project tasks.
• Provide solution architecture deliverables, including current and target state architecture, standard definitions, reference models, architecture designs and patterns
• Ensure that all work undertaken by you and your colleagues is of the highest quality and meets the agreed standards for software delivery.
• Support product managers in product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information.
• Participate actively in all team ceremonies (daily stand-up, team retros, sprint reviews, story-mapping, backlog refinement) helping the entire delivery team be the best that they can.

Essential Skills:

• C# .NET Core, REST API Design and Development, API Management
• Document or No-SQL database solutions (particularly Elasticsearch)
• Messaging and microservices based architecture (Azure Service Bus, Azure Functions)
• Formal architecture documentation and diagramming techniques (BPMN, UML, Wireframing)
• Experience with AI tools and frameworks such as Claude code.
• Test and behaviour driven development strategies (TDD, BDD, Gopher)
• Agile Delivery Methodologies, SCRUM, SCRUMBAN
• Working in an agile environment using JIRA and Confluence
• Experience working in a data-centric organisation

Desirable Skills

• React front-end development
• React. Native cross-platform mobile application development
• Android development (Java/Kotlin/Dagger2)
• Image Processing, ANPR (automated number plate recognition) and OCR library implementations
• Exposure to process modelling, for example in BPMN  
• IoT relay control systems
• Networking security (firewalls and network traffic control)

Interested?
If you feel you have the skills and qualities to undertake this role, please click apply.
We are an equal opportunities employer.

About the Role

We're looking for a curious, technically-minded problem solver — not someone to just close tickets.

You'll troubleshoot complex customer issues across voice, messaging, APIs, IoT, and AI products, digging into networking problems, debugging integrations, and analysing logs alongside engineering teams. But this role goes further: we're building an AI-first support model, and as you develop product expertise, you'll help shape it — building bots, automating workflows, and turning repetitive tasks into cron jobs. If you've ever spotted a repetitive task and actually built the fix for it, you'll fit right in. A background in software engineering, networking, or a related technical field (however you got there) is ideal — We care about what you can do, not where you learned it.

What You'll Do

• Troubleshoot: complex customer issues across networking, APIs, and communications products
• Investigate: using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling
• Collaborate: with customers, vendors, and engineering teams to resolve cases
• Automate: contribute to bot-building and workflow automation
• Document: solutions and improve self-service resources
• Learn: VoIP protocols, internal systems, and new technologies as the role evolves

Your Toolkit

• Troubleshooting: Postman, cURL, Wireshark, sngrep, Linux terminal
• Ticketing and Comms: Zendesk, Slack
• Collaboration: Google Workspace (Gmail, Calendar, Docs, Sheets, Meet)
• Automation: n8n, Zapier, OpenClaw (internal AI platform), scripting (Python, Bash, etc.)
• Version Control: GitHub
• Analytics: Metabase, Graylog, Jira

What We're Looking For

Must-Have

• Background in Computer Science, IT, networking, or equivalent hands-on experience
• Networking fundamentals: solid understanding of how the internet works, including DNS, routing, IP addressing, and HTTP/HTTPS
• API experience: comfortable with REST APIs, webhooks, and tools like Postman or cURL
• Linux terminal proficiency: comfortable navigating filesystems, reading logs, and running commands
• Problem-solving mindset: you dig into issues, ask good questions, and don't give up easily
• Communication skills: you'll need to be highly proficient in English, both written and verbal - owning customer communication and technical documentation from day one

Nice-to-Have

• Familiarity with scripting or programming (Python, Bash, JavaScript, or similar)
• Understanding of AI concepts such as RAG, MCPs, embeddings, and prompt engineering
• Experience using n8n, Zapier, Git/GitHub, or similar

You don’t need to tick every box -  if you’re keen to learn that's the box that matters most ! 

This role operates on Central Time (UTC-6), 9am–6pm Monday to Friday

About TTC

TTC Global is a leading specialist software testing and quality engineering consultancy, helping organizations transform the way they deliver software. Founded in New Zealand, TTC operates globally across North America, EMEA, and APAC, partnering with Fortune 100 enterprises and major technology platforms to accelerate digital transformation, improve quality, and reduce risk.

We bring broad capabilities across functional, automation, performance, and AI Enhanced Quality Engineering to help our clients deliver quality at speed and scale.

Perks of working for TTC

• Competitive Base Salary
• FT/C2C
• Paid Time Off
• Paid Holidays
• Work Life Balance
• Relaxed Work Environment
• Growth and Development Opportunities

Position Summary

We are seeking a Tricentis Architect / Test Automation Lead to drive automation strategy and implementation across an SAP transformation programme. This role will focus on establishing scalable automation frameworks, improving regression efficiency, and enabling continuous testing capabilities.

Key Responsibilities

• Define and implement test automation strategy across SAP and integrated systems
• Lead design and deployment of automation frameworks using Tricentis Tosca
• Identify opportunities to improve automation coverage and regression efficiency
• Integrate automation into CI/CD pipelines and DevOps workflows
• Collaborate with functional and QA teams to align automation with business processes
• Provide technical leadership and mentorship to automation engineers
• Ensure automation supports end-to-end testing, including integration and UAT cycles
• Evaluate and implement best practices for test data and environment management

Requirements

• Strong experience with Tricentis Tosca (architecture and implementation)
• Proven experience leading test automation strategy in SAP environments
• Experience integrating automation into CI/CD pipelines
• Strong understanding of SAP testing, integration flows, and business processes
• Experience working in large-scale transformation programmes
• Strong technical leadership and stakeholder engagement skills

Technical Skills

• Tricentis Tosca (advanced / architect level)
• Test automation frameworks and design patterns
• CI/CD tools (Azure DevOps, Jenkins, GitLab, etc.)
• SAP testing and automation integration
• API testing tools (Postman, REST tools)
• Test data management and environment management tools
• Programming/scripting knowledge (Java, Python, or similar preferred)
• Version control systems (Git)

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field
• 8–12 years of experience in test automation
• 3+ years in a test automation lead or architect role
• Proven experience implementing Tricentis Tosca in enterprise environments
• Experience working on SAP or ERP transformation programmes
• Tricentis certification (preferred)
• Strong understanding of DevOps and continuous testing practices

If your experience or qualifications is similar to our ideal of a successful candidate, please consider applying. Experience comes in many ways; skills may be transferred, but passion for your career can't be substituted. At TTC, we understand the importance of diversity and how much value it brings to the table. Diversity brings about creativity and new perspectives, which is why we beckon everyone to apply. 

This is a 14-month fixed-term position to cover a period of planned growth, with the term commencing from the start date, targeted to begin in May. While fixed-term, this engagement has the potential to be extended beyond the 14-month period or convert to regular employment.

Position Summary

ExtraHop’s Solutions Architecture team is very different from many other post-sales services practices—our focus is squarely on customer outcomes and long-term success, not on accruing billable hours. As a member of our Solutions Architecture team, you’ll play a critical role in the success of our customers, products and position in the marketplace. Working within our UK practice, you will collaborate closely with customers to understand their security objectives, translate those objectives into actionable technical strategies, and deliver solutions that demonstrate tangible value.

Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.

Key Responsibilities

• Design and develop advanced GUI layouts for data visualization and analysis.
• Create sophisticated Trigger Scripts using Javascript for custom data analysis tailored to customer requirements.
• Develop intermediate-level external REST API integrations; build custom tooling using Python and JavaScript-based APIs to extend platform functionality. 
• Apply a solid understanding of networking principles, particularly application transaction flows, to support customer business outcomes. 
• Profile industry-specific applications across a broad range of verticals; produce technical assets and written collateral to support product improvement and marketing initiatives. 
• Analyse customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
• Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
• Conduct root cause analysis of high-profile technology incidents and advise customers on resolution pathways.
• Develop custom signatures using specific or generic indicators-of-compromise
• Create rich data visualizations to support tactical investigations and inform strategic objectives.
• Build automated tooling to streamline repeatable processes and maximize time spent on higher-value, intelligent solutions.
• Provide intelligence and analytical data to support, and guide, threat hunting activities.
• Deliver hands-on enablement sessions with key customer stakeholders and technical personnel.
• Create solutions that decrease mean-time-to-investigate in incident response processes.

Required Qualifications

• 6-8 years of relevant cyber-security experience with commensurate experience in networking technologies.
• BS degree in a relevant discipline, or equivalent education and practical experience.
• Demonstrable experience in customer-facing roles; strong interpersonal and communication skills.
• Solid understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS).
• Familiarity with internet-worked application principles and related technologies (HTTP, databases, caching, distributed systems, etc).
• Working knowledge of security tools and frameworks, including Intrusion Detection Systems, SIEM, Endpoint Protection, MITRE ATT&CK framework.
• Experience in incident response, threat hunting, and vulnerability validation.
• Proficiency in scripting languages, particularly Python and JavaScript.
• Excellent written communication skills, with the ability to produce clear technical documentation and customer-facing materials.
• Self-motivated with a strong sense of ownership and drive to shape and grow a regional practice.

About the role: 

We are in search of a solution-oriented and experienced Staff Software Engineer (Full Stack) to join our Affinidi Elements team. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. You will be responsible for the continued enhancement and development of a multi-component platform, where your expert skills in designing, architecting, and building quality systems will intersect with your hands-on coding, performance testing, and integrating experience.  

Our work culture at Affinidi is shaped by the following tenets:   

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• Embraces experimentation and builds fast 
• We have the courage to be misunderstood 
• We work together to unlock data  

 What’s in it for you:  

• Develop features and improvements to the Affinidi Elements product in a secure, well-tested, and performant way, primarily using Typescript & React.
• Analyze and interpret highly complex data to arrive at actionable recommendations
• Collaborate with Product Management and other stakeholders within Engineering (e.g. UX) to maintain a high bar for quality in a fast-paced and iterative environment
• Advocate for improvements to product quality, security, and performance
• Solve technical problems with large scope and complexity
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale systems environment. Maintain and advocate for these standards through code review.
• Confidently own moderate to significantly complex features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects.
• Mentor other engineers, contribute to team and organizational improvements in processes and tooling. 

 You will be a great match if you:  

• Have experience with performance and optimization problems, a demonstrated ability to both diagnose and prevent such problems, and a desire to share your knowledge and scale through others.
• Are a passionate developer across both front and back-end with extensive experience using Javascript, Typescript, Node.js and React. Other languages (Rust, Dart, C#, Java, Golang for example) are also attractive skills for this role.
• Expertise in cloud computing (AWS) and cloud-native environments
• Understand design patterns and have working experience in developing and deploying microservices in the cloud, and have a proven track-record in doing so.
• Have strong technical documentation skills, including the C4 Model and Architectural Decision Records.
• Are hands-on with REST APIs and are able to apply Test Driven Development principles effectively. 
• Care about privacy by design, security, testing, high-performance systems, and mentoring others, and have an inclination towards clear communication, inclusion and visibility.
• Enjoy working in a fast-paced startup environment where you can be autonomous and experimental, be part of a truly global team, and can work up and down the stack. 

 Bonus points:  

• Experience in designing/developing external SDK/API and CLI
• Experience working cross-functionally, and across locations and time zones
• Domain expertise in decentralized identity solutions 
• Experience in developing systems with cryptography requirements  

What can you expect from us:  

• Hybrid working model 
• Flexible working hours 
• Unlimited vacation policy 
• Competitive compensation package 
• Work within international environment 
• Learning Budget 
• Mobile Allowance 
• Home Office Allowance 

Sounds like you? Apply now!  

#LI-AB1

As a Technical Solutions Engineer II at Diligent, you will play a critical role in supporting complex and enterprise pre-sales engagements by designing, prototyping, and demonstrating tailored GRC solutions. You will partner closely with Sales, Solution Architects, Product, and Professional Services to translate sophisticated customer requirements into compelling technical solutions that accelerate deal velocity and drive technical wins.

This role is ideal for someone who enjoys hands-on technical work, customer-facing problem solving, and building prototypes and automations that showcase how modern GRC platforms integrate into enterprise ecosystems.

Key Responsibilities

Pre-Sales Technical Execution

• Partner with Sales, SEs, and Solution Architects to support mid-market and enterprise GRC opportunities
• Own the technical pre-sales win for assigned deals, including solution validation, design, and risk mitigation
• Design and deliver tailored demos, technical deep dives, and proof-of-concepts (POCs)

Solution Prototyping & Automation

• Build demo prototypes, automation scripts, and integration examples using Python
• Develop solutions and workflows to demonstrate:
  • Data ingestion and transformation
  • API-based integrations
  • Process automation and orchestration
• Leverage REST APIs to integrate Diligent with third-party enterprise systems

Technical Storytelling

• Translate complex GRC use cases into clear, value-driven technical narratives
• Prepare demo assets, technical diagrams, and supporting materials for customer engagements
• Confidently present to technical, business, and executive stakeholders

Cross-Functional Collaboration

• Work closely with Product Management to:
  • Stay current on new capabilities and roadmap
  • Provide structured feedback from customer engagements
• Collaborate with Marketing on webinars, conferences, and thought-leadership initiatives
• Support internal enablement by sharing reusable demo assets and technical patterns

Required Experience/Skills

Technical Background

• 3+ years of experience in:
  • Pre-sales engineering
  • Technical consulting
  • Solutions architecture
  • Software implementation or integration roles
• Strong proficiency in Python, including experience with:
  • REST APIs
  • Data handling and transformation
  • Automation scripts and tooling
• Familiarity with common Python libraries (e.g., Pandas, Requests)
• Exposure to:
  • Workflow automation platforms
  • Data pipelines or ETL processes
  • Security, audit, or compliance tooling
• Experience building demo environments or reusable technical accelerators

Enterprise & Customer-Facing Experience

• Experience supporting enterprise or regulated customers
• Experience working in customer-facing roles within B2B SaaS or enterprise software
• Comfortable engaging with senior stakeholders and complex buying committees
• Proven ability to balance technical depth with business value articulation

Domain & Mindset

• Strong interest in Governance, Risk, Compliance, Audit, or Data Analytics
• Experience with GRC platforms, regulated industries, or enterprise data workflows is a strong plus
• Curious, proactive, and comfortable operating in fast-moving environments