The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. 

The UK/I Sales Director Opportunity

The successful Auth0 Area Sales Director will manage a team of Account Executives focused on providing value to Application Development teams (Engineering, Product, Security and Architecture and spearhead the expansion of a global market leader leveraging existing customer references, partner base, and alliance relationships. This leader will drive revenue growth through the both net new logo acquisition as well as by cross-selling and up-selling Auth0 to our current customer base. 

What you’ll be doing 

• Attract, recruit, hire, and mentor the Auth0 Account Executive sales team 
• Build a results driven culture through leading by example, setting expectations, providing coaching and mentorship and holding teams accountable
• Consistently deliver and overachieve against targets, holding the AE team accountable for operationally sound delivery and results
• Accurately forecast monthly, quarterly, and annual targets for assigned regions and hold each team member accountable for doing the same
• Establish and manage data and supporting metrics (pipeline coverage, forecasting, ASP, etc.)
• Effectively develop, design, build, and execute all aspects of the UK/I business plan to predictably and consistently generate quarterly results while holding a long-term perspective of overall results 
• Put into place sales structure, processes, and strategic resource plans that will capture key opportunities in target markets, accounts & prospects, partners or industry verticals throughout the Region 
• Own the pipeline generation strategy and with internal stakeholders to execute against the strategy 
• Maintain market intelligence and develop strategies to maintain Okta’s leadership position
• Exhibit a growth mindset with the ability to outline the long term vision and strategy 
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• Experience building and running sales teams in a SaaS environment
• Deep understanding of and technical aptitude towards SaaS / Cloud Go-To-Market selling motion
• Strong technical aptitude with proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Relevant software industry experience in any of the following: IT systems, cloud enterprise or infrastructure management, application development and management, security, business applications and/or analytics
• Ability to navigate the internal selling ecosystem in order to nurture, close, grow and retain customers
• History of consistently meeting/exceeding targets and objectives personally and as a leader
• Proven ability to hire and retain a high performing sales team with humility and confidence
• Excellent leadership and influencing skills with the ability to build strong business partnerships at all levels
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC + Command of the Message)
• AI Change Champions

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The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumers and SaaS applications. This team in the UKI is growing exponentially with net new growth headcount being released to support the demand in the market. 

The Auth0 Enterprise Account Executive Opportunity

As an Auth0 Enterprise Account Executive, you'll play a pivotal role in expanding our footprint and driving significant revenue growth. You'll be instrumental in demonstrating the profound value of our platform to Application Development teams, including Engineering, Product, Security, and Architecture leaders. This isn't just about closing deals; it's about building lasting partnerships, identifying new opportunities, and nurturing existing customer relationships to ensure their continued success and expansion with Auth0.

What You'll Do:

• Drive New Business Growth: Proactively generate and nurture top-of-funnel activity to create a robust pipeline of new customer opportunities.

• Master the Sales Cycle: Execute every sales engagement with precision, leveraging a methodical and controlled sales approach to navigate complex deals.

• Strategic Territory Management: Develop and execute comprehensive territory plans, demonstrating strong operational excellence and delivering accurate forecasts.

• Engage Technical Audiences: Employ a sophisticated "bottom-up, top-down" strategy to effectively target and engage Developers, Engineering Leaders and other technical stakeholders. 

• Achieve and Exceed Targets: Skilfully scope, negotiate, and close agreements, consistently meeting and exceeding your revenue quota.

• Cultivate Internal Partnerships: Build and foster strong, collaborative relationships within your Okta ecosystem, including SDRs, Pre-Sales, and Customer Success teams, to ensure seamless customer experiences.

• Deliver Value-Driven Insights: Adopt a compelling, value-based sales approach, consistently bringing a unique and insightful point of view to every customer interaction.

• Connect In-Person: Travel as needed to meet with customers, building stronger relationships and understanding their unique needs firsthand.

What you’ll bring:

• Proven Enterprise SaaS Sales Success: Demonstrable track record of successfully selling complex enterprise SaaS products to large organisations.

• Technical Sales Acumen: Significant experience and comfort selling to highly technical customer profiles.

• Executive Engagement: Ability to educate and create demand with C-level decision-makers, effectively articulating the business value of Auth0.

• Hunter Mentality: Strong experience and a clear passion for acquiring and then expanding new logo accounts.

• Complex Deal Navigation: Proven ability to navigate intricate sales cycles involving multiple stakeholders, both within the customer organisation and your internal ecosystem.

• Technical Curiosity: A strong technical aptitude and an insatiable curiosity to continuously learn and understand new technologies.

• Sales Framework Expertise: Demonstrated expertise in utilising a structured sales framework such as MEDDPICC, Challenger, or Sandler.

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Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications.

Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost.

Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure.

In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on expert who can rapidly learn the Auth0 platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods.

This role is for the Okta EMEA Professional Services team, focusing on helping Okta customers in the region successfully deploying and implementing our Auth0 product.

What you'll do:

• Work hands on with Auth0 customers, primarily in a post-sales role, to provide innovative consulting services.
• Gather, analyze, and document post-sales requirements.
• Communicate to customers and partners at the technical and/or functional level appropriate for the situation.
• Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction.
• Be prompt and deliver high quality service and leadership to align with customer goals and requests.
• Manage project scope, schedule, status, and documentation.
• Mentor and train customers on the service.
• Act as a liaison between Customers and Product Management to drive product development.
• Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues.
• Interact with management and other roles within the customer organization and Okta.
• Collaborate with the sales team on existing customers up-sell and cross-sell opportunities.
• Perform hands on technical design, configuration, and troubleshooting of the Okta service.
• Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction.
• Manage multiple concurrent deployment projects.
• Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect.
• While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes.
• Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers.
• Utilize knowledge of typical enterprise identity life cycle management processes and standards.
• Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations.
• May provide mentoring, guidance, and expertise to less experienced team members.
• Ensure quality and time management processes are followed by the team (e.g., change controls, time tracking).
• Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement.
• Ability to travel up to 25%. 

Who you are:

• 7+ years experience as a technical consultant delivering solutions to external customers.
• Experience with technologies and protocols to support identity federation and robust access control models (e.g., OAuth, OpenID Connect, SAML 2.0, WS-Federation).
• Software development experience (Node.js, Java, Ruby, .Net, PHP, REST/JSON, etc).
• Experience with JavaScript / Typescript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.).
• Some knowledge of enterprise web technologies, security and cutting-edge infrastructures.
• Ability to work independently and multi-functionally supporting the development of client work you're doing.
• Knowledge of typical enterprise identity life cycle management processes and standards.
• Ability to multi-task and manage multiple customer engagements is a requirement.
• Able and willing to be a hands-on contributor.
• Superb communication skills, including issue tracking, triaging and crisis management.
• Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards.

Education:

• A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline required.
• Okta Certified Developer - Customer Identity Cloud will be a plus.
• CISSP, CISM or an IAM-related certification is a plus.

Nice to have:

• Experience in designing and implementing security and identity management solutions to support critical systems and business programs.
• Experience with Node.js runtime environment.
• Experience with Auth0.
• Mobile development experience preferred (iOS and Android).

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Marketing Associate -  Early Career  (12-Month Contract)

Location: London, UK (Hybrid - 2 days per week in office)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Opportunity

At Okta, we're on a mission to securely connect everyone to everything. Our marketing team is at the heart of telling this story, building our brand, and driving demand for our products. We are looking for a passionate and creative individual to kick-start their career with us.

This 12-month placement is a unique opportunity to get hands-on experience across a wide range of marketing activities. 

What You’ll Be Doing

This role is a mix of being creative and getting things done. You won’t just be watching from the sidelines, you’ll be contributing to programs that generate interest and leads for our sales team.

• Finding New Customers: Help the team launch and track campaigns. You’ll learn how we find people who might want to buy our products and how we keep them moving through to paying customers.
• Creating Content: You’ll help write and post interesting updates for our internal Slack channels and for our teams to share externally. You’ll learn how to change your writing style depending on who the audience is (for example, external: writing for an executive vs. writing for a tech user or internal: writing for one department vs another) 
• Learning the Tech Tools: Learning how to use tools (like Salesforce, Tableau and Marketo) to see how campaigns are performing and presenting that information to the business.
• Organising Events: Help us plan and run everything from online webinars to big in-person conferences. You’ll be a key part of the team that makes sure our guests have a great experience.
• Helping the Sales Team: You’ll work with our sales teams to make sure the Leads that are generated are moved through the funnel. 

You won’t be doing this alone. You’ll be paired with a mentor who will show you the ropes and help you get comfortable with marketing in a large dynamic technology company

By the end of this internship, you will have…

1. Run a campaign from start to finish.
2. Helped develop a marketing strategy.
3. Learned how to use professional software used by the world’s biggest companies.Helped deliver a major industry event.
4. Develop core marketing operations skills.

What You’ll Bring to the Table

We’re looking for someone who is genuinely curious and ready to get stuck in. Whether you learned the ropes in a classroom or you’ve been building things on your own, we care about your potential and your drive to learn.

• Your Background: Ideally, you’re currently studying or have a degree in something like Marketing, Business, or Communications. But if you’ve taken a different path or you’re a self-taught marketing fan, we still want to hear from you!
• Into Tech: You like technology. You’re interested in how it works and how it helps companies grow.
• A Natural Storyteller: You’re good with words. You can take a big, complicated idea and explain it in a way that’s easy and interesting for anyone to read.
• A Problem Solver: You don’t wait to be told what to do. If you hit a wall, you’re happy to ask questions, do a bit of research, and try to find a way through it.
• Organised & Sharp: You can keep a few plates spinning at once without letting the small details slip through the cracks.
• The Commitment: You’re ready to jump in and be a full-time part of our team for 12 months coming into the London office in Farringdon 2 days a week. 

Bonus Points

• You’ve run a blog, a successful social media page, or a personal creative project.
• You have a portfolio or examples of things you’ve written or designed.
• You’ve helped organise events or clubs in the past.
• Comfortable using AI tools to research, create content, or improve productivity.

If you’re excited to learn how marketing works inside a fast-growing global technology company, we’d love to hear from you.

About the Role

We are seeking a Pre-sales Architect to join our team of identity security experts. In this role, you will leverage your technical expertise and business acumen to drive customer success, helping organisations modernise and secure their identity ecosystems. As a trusted advisor, you will collaborate with enterprise customers, channel partners, and internal teams to deliver innovative identity and access management (IAM) solutions that align with business goals.

This role requires a balance of strategic thinking, technical depth, and exceptional communication skills to translate complex identity challenges into solutions that address customer needs. You’ll play a pivotal role in accelerating sales cycles, enabling technical wins, and shaping the future of identity in your region.

The Opportunity

Reporting into the EMEA Office of the Field CTO, this role will be challenged daily to show prospects and customers how Okta can help solve their business challenges.  We are searching for individuals that have experience deploying identity and access management solutions in large and complex environments.  This hands-on experience and exposure to the operational aspect of real customer deployments is what sets you apart and provides credibility to the architectures you design and propose. Your proven experience with other products and legacy solutions will be invaluable when assessing a customer’s existing challenges and planning the roadmap for them to modernise and transition to Okta.

What you’ll be doing 

• Customer Engagement & Solution Design
• Collaborate with customers to understand their business objectives, technical challenges, and security needs.
• Design and present tailored identity and access management (IAM) solutions using Auth0.
• Lead workshops, whiteboarding sessions, and technical deep dives with enterprise stakeholders.
• Technical Expertise & Enablement
• Deliver live architecture workshops, drive proofs of concept (POCs) as part of a team, and pilot deployments to showcase Auth0’s capabilities.
• Stay up-to-date on emerging threats, compliance regulations, and industry trends to guide customers in future-proofing their identity strategies.
• Business Alignment & Thought Leadership
• Align identity solutions with customers’ business priorities, focusing on efficiency, security maturity, and ROI.
• Address regional compliance requirements (e.g., GDPR, DORA…) and navigate micro/macro-economic factors affecting budgets.
• Represent the company as a technical leader at customer meetings, industry events, and webinars.
• Collaboration & Stakeholder Alignment
• Partner with account teams (AEs + SEs) to define account strategies and drive customer success.
• Act as a conduit between customers and product teams, ensuring feedback informs the product roadmap.
• Collaborate with professional services and customer success teams for seamless solution delivery.
• Engage with Partners to support co-sell motions, ensure alignment on solution positioning, and provide technical enablement during pre-deal registration and opportunity qualification.
• Act as an overlay support resource for complex opportunities, helping SEs craft tailored strategies that address unique customer challenges while accelerating deal velocity.

What you’ll bring to the role

• Technical Skills
• Proficiency in identity protocols (OIDC, OAuth 2.0, SAML, LDAP)
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience with APIs, SDKs (eg. [Javascript, HTML, frontend frameworks] development, mobile [iOS, Android] development, backend [Java, C#, Node.js, Python, PHP, Ruby]), and developer tooling for identity integrations.
• Business & Strategic Skills
• Ability to align technical solutions with business outcomes and articulate ROI to stakeholders.
• Familiarity with regional compliance and regulatory frameworks, tailoring solutions to meet specific requirements.
• Awareness of threat landscapes and emerging risks, including AI-driven attacks, insider threats, and privilege misuse.
• Soft Skills
• Strong presentation skills leveraging multiple mediums like whiteboarding, capable of engaging technical and non-technical audiences.
• Exceptional collaboration skills to work across customers, partners, and internal teams.
• A problem-solving mindset with the ability to adapt to evolving requirements and priorities.

Preferred Experience

• 8+ years in pre-sales, solution architecture, or a related field within the identity space with hands-on experience in enterprise environments
• Deep expertise in Customer Identity & Access Management (IAM) platforms such as Okta, Auth0, Microsoft, Keycloak, or similar solutions.
• Experience tailoring customer IAM strategies to specific industries or addressing international  challenges.
• Proficiency in an additional language relevant to your region (e.g., German, French, Arabic..) is highly desirable for fostering stronger customer engagement and regional support.

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Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Buying Programs Strategy & Operations Team

Okta’s Buying Programs Strategy & Operations team is responsible for closing complex commercial contracts by providing Sales teams with business process and policy insights, as well as strategic and operational support. 

The team sits within the broader Go-To-Market Strategy and Operations organization, which drives strategy through execution for Okta’s durable growth. As a member of GTM S&O, you will have the opportunity to learn about and contribute to Okta's business from all angles, including standardizing policies and systems to scale operations as well as collaborating with product teams to roll out new offerings.

The Manager, Deal Strategy Opportunity

In this role, your primary function will be to strategically and effectively model and structure non-standard proposals and contracts that mutually benefit Okta and its Customers in EMEA. You will be well-positioned as the “pulse” of the business and strategic adviser to the Sales organization. If you have a successful track record of thriving in ambiguity within a rapidly growing environment and solving complex problems, this is your role. 

What you’ll be doing 

Serve as an expert on deal structuring, pricing, commercial terms, processes, and policiesEnsure all non-standard commercial terms are reviewed, approved, and documented correctly in accordance with Revenue Operations requirementsStrategize with Sales and internal stakeholders, including Accounting, Revenue Operations, Legal, Compliance, and Product to structure and position complex dealsProvide Revenue Operations and Accounting teams with context and clarification on complex deal structures and metric treatment related to booking, invoicing, internal reporting, etc.

• Collaborate with and provide guidance and deal insights to cross-functional teams to drive change and proactively design solutions to solve complex problems
• Maintain a holistic view of a deal during contract negotiations; driving internal stakeholder discussions and resolution on customer concerns or key business issues that arise during negotiation
• Build scalable and efficient processes to operationalize excellence to ensure timely and accurate closure of deals
• Identify deal trends and develop and implement best practices with a data-driven mentality
• Partner with sales leadership to identify areas of opportunity and provide detailed insights into the business

What you’ll bring to the role

• Minimum 5 years of Sales support experience in the technology industry with at least 3 years experience in a Deal Desk role
• A willingness to enforce deal governance and compliance policies with a thorough understanding of the SaaS revenue model and reporting 
• Demonstrated project management experience or participation in process improvement efforts
• Excellent communication skills, written & verbal, with the ability to explain complex concepts clearly and effectively across all levels of the organization
• Proven performance in negotiating and closing large enterprise SaaS agreements 
• Aptitude in prioritizing, maintaining attention to detail, and producing timely and quality work under high pressure and tight deadlines with the capacity to lead and engage in multiple initiatives at the same time
• Strong research, analytical, and problem-solving competencies with a growth mindset
• Proficiency in Salesforce and Google Workspace is required with intermediate knowledge of Excel and Tableau preferred

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The UK&I Solutions Engineering team guides Okta customers through their entire journey, from initial engagement to upsell and cross-sell, using their expertise in presentations, events, and meetings to ensure customers drive maximum value from our platform. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on Identity Security. 

Okta’s Solutions Engineers empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform.

What you’ll be doing: 

• Involved in all stages of the customer’s sales lifecycle in the role of trusted technical advisor.
• Building sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to secure identity.
• Empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.
• Using your technical savviness and business insights, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform

What you’ll bring to the role: 

• A passion to serve the customer, with experience working within PreSales (e.g. Sales Engineer, Solutions Engineer, PreSales Consultant) 
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard
• Knowledge of and/or experience with at least one standard network security protocol (eg. OIDC, OAuth2, SAML, LDAP)
• Knowledge of and/or experience in identity governance and administration (IGA): identity lifecycle management, access reviews, role-based access control (RBAC), and policy enforcement
• Knowledge of and/or experience in Privilege Access Management (PAM): familiarity with concepts such as least privilege, just-in-time (JIT) access, session monitoring, and vaulting privileged credentials to secure critical assets
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• An understanding of sales methodologies and best practice, including awareness of MEDDPICCC
• Experience working with Large Enterprise and/or Strategic sectors
• Excellent communication skills and an ability to articulate business value
• An ability to disperse knowledge to a highly skilled and experienced audience.
• Enjoy travel and meeting customers
• Enjoy collaborating with cross functional teams to drive success

And extra credit if you have experience in any of the following!

• Experience with Identity & Access Management, Single Sign-on and API-based solutions
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field
• Software Developer experience

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Strategic Account Team - UKI

We have a team of  highly experienced sellers who are targeting Okta’s largest customers (with over 20,000 employees). This segment represents the biggest opportunity for growth for Okta in UKI. The team have had some incredible multi million dollar wins already in the last 24 months; we’re looking for a strong leader to take it to the next level. 

As our Strategic Sales Director you will…

• Be an active part of the UKI Leadership team; inputting to the strategy and growth of the region. 
• Own the strategy and business plan for the Strategic segment to show how you will executive against revenue and headcount goals. 
• Provide leadership and coaching to a team of highly experienced Account Executives; creating a shared vision and strong team culture. 
• Drive for big wins over $1m + whilst also being mindful of land and expand opportunities as we grow out this segment. 
• Ensure the team are utilising all resources internally as well as their own skills to drive pipeline and hunt in their new logo accounts. 
• Adopt a collaborative approach with the x-functional teams ensuring the team has the support needed from Alliances, Sales Development, Pre-Sales, Customer First, Legal, Business Value, Marketing and more.
• Collaborate with our Alliances and GSI teams to solidify and grow our relationships with key partners.
• Act as an Executive Sponsor on critical deal opportunities. 
• Support the AE's with using MEDDPICCC to navigate complexity; spot gaps and maximise opportunities. 
• Lead by example by running forecasting accuracy and ensuring deal accountability.
• Provide ongoing performance reviews supporting the AE's with career development. 
• Live by a data driven approach; using data to monitor and track team performance. 

You could be a great fit for this role if you have:

• Led a majors / strategic segment previously with Account Executives selling into the largest accounts. 
• Strong understanding of how to executive on multi-million dollar deals in large organisations. 
• Experience building partner business plans and relationships to ensure strategic alignment and growth for all. 
• Coached others on the use of MEDDICC or similar sales framework.
• Experience managing a growth focused team with demonstrable success bringing on new logos. 
• The ability to build a culture of trust and collaboration with a strong coaching mindset
• Have experienced leading through significant growth and / or change within a 'build' phase technology company. 
• Exceptional leadership skills and ability to develop sales talent through their careers. 
• Demonstrated ability to accurately and boldly forecast sales results.

Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops Talent: Developing people to meet both their career goals and the organisation’s goals.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Buying Programs Strategy & Operations Team

Okta’s Buying Programs Strategy & Operations team is responsible for closing complex commercial contracts by providing Sales teams with business process and policy insights, as well as strategic and operational support. 

The team sits within the broader Go-To-Market Strategy and Operations organization, which drives strategy through execution for Okta’s durable growth. As a member of GTM S&O, you will have the opportunity to learn about and contribute to Okta's business from all angles, including standardizing policies and systems to scale operations as well as collaborating with product teams to roll out new offerings.

The Manager, Deal Strategy Opportunity

In this role, your primary function will be to strategically and effectively model and structure non-standard proposals and contracts that mutually benefit Okta and its Customers in EMEA. You will be well-positioned as the “pulse” of the business and strategic adviser to the Sales organization. If you have a successful track record of thriving in ambiguity within a rapidly growing environment and solving complex problems, this is your role. 

What you’ll be doing 

Serve as an expert on deal structuring, pricing, commercial terms, processes, and policiesEnsure all non-standard commercial terms are reviewed, approved, and documented correctly in accordance with Revenue Operations requirementsStrategize with Sales and internal stakeholders, including Accounting, Revenue Operations, Legal, Compliance, and Product to structure and position complex dealsProvide Revenue Operations and Accounting teams with context and clarification on complex deal structures and metric treatment related to booking, invoicing, internal reporting, etc.

• Collaborate with and provide guidance and deal insights to cross-functional teams to drive change and proactively design solutions to solve complex problems
• Maintain a holistic view of a deal during contract negotiations; driving internal stakeholder discussions and resolution on customer concerns or key business issues that arise during negotiation
• Build scalable and efficient processes to operationalize excellence to ensure timely and accurate closure of deals
• Identify deal trends and develop and implement best practices with a data-driven mentality
• Partner with sales leadership to identify areas of opportunity and provide detailed insights into the business

What you’ll bring to the role

• Minimum 5 years of Sales support experience in the technology industry with at least 3 years experience in a Deal Desk role
• A willingness to enforce deal governance and compliance policies with a thorough understanding of the SaaS revenue model and reporting 
• Demonstrated project management experience or participation in process improvement efforts
• Excellent communication skills, written & verbal, with the ability to explain complex concepts clearly and effectively across all levels of the organization
• Proven performance in negotiating and closing large enterprise SaaS agreements 
• Aptitude in prioritizing, maintaining attention to detail, and producing timely and quality work under high pressure and tight deadlines with the capacity to lead and engage in multiple initiatives at the same time
• Strong research, analytical, and problem-solving competencies with a growth mindset
• Proficiency in Salesforce and Google Workspace is required with intermediate knowledge of Excel and Tableau preferred

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The Team

Technical Account Management (TAM) is a global team that owns Auth0 customer success within Okta’s broader Customer Success team. We collaborate with Auth0’s customers to share knowledge, and best practices and make recommendations to continuously innovate around identity and security. As our customer’s strategic identity coaches, we are Auth0 product experts, and we enable Auth0's worldwide growth by educating existing customers and ensuring they are happy and successful. We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Auth0 and industry best practices. 

The Opportunity

A TAM specializing in enterprise identity, including the Auth0 product and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta. They are held in high regard as a technical expert for how Okta’s solutions translate to business value. They are also held in high regard for their ability to understand the code that makes up identity authentication pipelines, Auth0, after all, is developer-friendly.

The TAM specialization calls for an understanding of hybrid scenarios that capitalize on Auth0’s ability to manage authentication, authorization, and lifecycle management capabilities for consumer SaaS, business-to-consumer (B2C), and general CIAM applications. The opportunity is that as an Auth0 TAM you will get to guide some of the world's largest companies in their strategic identity journey at the same time as being an Auth0 champion!

What you’ll be doing 

• Fully own the account management function as an Auth0 TAM. This includes the business and the technical side
• Advise customers on best practices and product adoption in a post-sales capacity
• Be comfortable with a number of personas including but not limited to CISO, Product Owner, CMO, developers, etc., with an account portfolio of strategic  accounts
• Have a deep interest in the security space and where the industry is headed particularly from a CIAM perspective.
• Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
• Maintain focus on increasing subscription adoption, customer satisfaction, and retention
• Review customer architectures and Auth0 configurations to ensure they are enhancing security posture and capturing ROI as Auth0 releases new features and functionality
• Establish strong personal relationships on key accounts with decision-makers and stakeholders
• Establish strong relationships internally, too as part of a larger collaborative team

• Participate in content creation for both internal and external enablement of staff and customers

What you’ll bring to the role

• 7+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space
• Working proficiency in the following core IAM areas: 
• Technologies and protocols to support identity federation and robust access control models, including concepts such as SAML 2.0, WS-Federation, OAuth, OpenID Connect, etc.
• Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)
• Consumer and/or SaaS application deployments 
• Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc)
• Familiarity with IAM solution providers is strongly desired.
• Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, or a similar role
• Understanding of common software development practices, including concepts such as SDLC, CI/CD, Containerization, etc. 
• Ability to code in Javascript
• Understanding of identity and surrounding technologies, including concepts such as encryption, PKI, RSA, etc.
• Strong business acumen, history of success owning enterprise segment customer relationships and escalations
• Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CISO
• Ability to track and influence customer behavior and health metrics across a portfolio of accounts
• This position will be located in London or Barcelona and will have some travel required (under 50% of the time)
• BA/BS/MS or related discipline or equivalent work experience required

#LI-RB4

#LI-HYRBID

Senior Solutions Engineer - Auth0, UK&I

The UK&I Solutions Engineering team are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates who are able to work in close partnership with the sales team to progress opportunities toward successful conclusion.

We believe in Okta’s Solutions Engineers empathise with existing and prospective customers to quickly discern the true technical needs in the context of their business, by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using the Auth0 Identity Platform.

What you’ll be doing:

• Comprehensive discovery. Understanding the requirements of customer's and prospects in the context of their desired business outcomes.
• Deal progression. Working in close partnership with the sales team to progress opportunities.
• Manage technical sales progression from discovery to technical win.
• Building sales presentations, product demonstrations and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.
• Have a hands on approach to solution validation, such as building and delivering. custom demonstrations, supporting customer-led PoCs etc.
• Empathising with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.
• Using your technical savviness and business insights. As a Sales Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Auth0.
• Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols.
• Proactive engagement in local and regional sales and marketing events

What you’ll bring to the role:

• Experience working in a Pre-Sales role as Sales Engineer or Solutions Engineer.
• An ability to quickly articulate complex ideas around a technical topic, ideally on the fly at a whiteboard.
• Experience in a customer-facing role such as consulting, support, teaching, or pre-sales.
• Experience with at least one standard identity protocol (e.g. OIDC, OAuth2, SAML, LDAP).
• Strong development background with proficiency in at least one backend stack (e.g., Java, C#, Node.js, Python, PHP, Ruby) and a popular frontend stack (e.g., React, Angular, Vue).
• Experience working with REST APIs and SDKs.
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Excellent communication skills and an ability to articulate business value.
• An ability to disperse knowledge to a highly skilled and experienced audience.
• A natural at building relationships, listening, and managing time well.
• Enjoy travel and meeting customers.
• Bonus points if you have experience in any of the following!
• Experience with Identity & Access Management, Single Sign-on and API-based solutions
• An understanding of Agentic AI and the role that Identity plays in enforcing continuous oversight
• Experience in mobile (iOS, Android) development
• Experience working with HTTP, HTML, and REST services. This includes using the dev tools in a browser to explain HTTP traffic and an HTTP client (like curl or Postman) to interact with an HTTP service.

The role is based around the London Office and the expectation will be that you will spend 2-3 days a week either meeting with prospective customers, existing customers, or collaborating with the team in the Office, which is located in Farringdon.

#LI-Hybrid

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P24421_3343827

The Team

Technical Account Management (TAM) is a global team that owns Auth0 customer success within Okta’s broader Customer Success team. We collaborate with Auth0’s customers to share knowledge, and best practices and make recommendations to continuously innovate around identity and security. As our customer’s strategic identity coaches, we are Auth0 product experts, and we enable Auth0's worldwide growth by educating existing customers and ensuring they are happy and successful. We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Auth0 and industry best practices. 

The Opportunity

A TAM specializing in enterprise identity, including the Auth0 product and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta. They are held in high regard as a technical expert for how Okta’s solutions translate to business value. They are also held in high regard for their ability to understand the code that makes up identity authentication pipelines, Auth0, after all, is developer-friendly.

The TAM specialization calls for an understanding of hybrid scenarios that capitalize on Auth0’s ability to manage authentication, authorization, and lifecycle management capabilities for consumer SaaS, business-to-consumer (B2C), and general CIAM applications. The opportunity is that as an Auth0 TAM you will get to guide some of the world's largest companies in their strategic identity journey at the same time as being an Auth0 champion!

What you’ll be doing 

• Fully own the account management function as an Auth0 TAM. This includes the business and the technical side
• Advise customers on best practices and product adoption in a post-sales capacity
• Be comfortable with a number of personas including but not limited to CISO, Product Owner, CMO, developers, etc., with an account portfolio of strategic  accounts
• Have a deep interest in the security space and where the industry is headed particularly from a CIAM perspective.
• Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
• Maintain focus on increasing subscription adoption, customer satisfaction, and retention
• Review customer architectures and Auth0 configurations to ensure they are enhancing security posture and capturing ROI as Auth0 releases new features and functionality
• Establish strong personal relationships on key accounts with decision-makers and stakeholders
• Establish strong relationships internally, too as part of a larger collaborative team

• Participate in content creation for both internal and external enablement of staff and customers

What you’ll bring to the role

• 7+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space
• Working proficiency in the following core IAM areas: 
• Technologies and protocols to support identity federation and robust access control models, including concepts such as SAML 2.0, WS-Federation, OAuth, OpenID Connect, etc.
• Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)
• Consumer and/or SaaS application deployments 
• Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc)
• Familiarity with IAM solution providers is strongly desired.
• Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, or a similar role
• Understanding of common software development practices, including concepts such as SDLC, CI/CD, Containerization, etc. 
• Ability to code in Javascript
• Understanding of identity and surrounding technologies, including concepts such as encryption, PKI, RSA, etc.
• Strong business acumen, history of success owning enterprise segment customer relationships and escalations
• Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CISO
• Ability to track and influence customer behavior and health metrics across a portfolio of accounts
• This position will be located in London or Barcelona and will have some travel required (under 50% of the time)
• BA/BS/MS or related discipline or equivalent work experience required

#LI-LW1

#LI-HYRBID

P15368_3362217