Available Locations: Amsterdam, Netherlands, Lisbon, Portugal, London, United Kingdom, Munich, Germany, Paris, France

What You’ll Do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided.

Examples Of Desirable Skills, Knowledge And Experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below: 

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Fluent Czech and English (written & spoken).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks. 

Bonus! 

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends in Security such as Zero Trust. 

Available Location: London, Lisbon, Munich or Amsterdam

About the Role

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).

As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.

Focus: CIS
NOTE: Candidates must have experience with the following regions/countries: Uzbekistan, Kazakhstan and Azerbaijan

What You'll Do

• Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
• Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
• Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
• Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
• Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
• Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
• Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
• Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
• Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
• Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• Fluency in Russian and English
• 8+ years of advanced experience selling complex technology solutions in the CIS region (particularly Uzbekistan, Kazakhstan and Azerbaijan), with a significant track record of consistently exceeding multi-million dollar quota targets.
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
• Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
• Ability to travel as required to engage with key customers and internal teams.

Available Location: Lisbon, London, Amsterdam, Munich

About the Role

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).

As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.

What You'll Do

• Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
• Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
• Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
• Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
• Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
• Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
• Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
• Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
• Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
• Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• 8+ years of advanced experience selling complex technology solutions in a B2B enterprise model in Israel, with a significant track record of consistently exceeding multi-million dollar quota targets.
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
• Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
• Ability to travel as required to engage with key customers and internal teams.
• Language Skills: English & Hebrew

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

Available Locations: London or Lisbon

About the Department

Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.

About the Role

Based in one of our EMEA locations, you will drive sales into Gaming & iGaming accounts headquartered in Europe. You will employ both a ‘hunter’ and a ‘farmer’ mindset i.e. proactively penetrate target Gaming/iGaming prospect accounts, whilst leveraging relationships with existing customers and working cross-functionally with customer success to identify and execute on upsell opportunities within these accounts. You will build strong relationships internally (finance, compliance, legal, product, marketing, partners, etc.) and champion the ever-adapting requirements of customers in this segment to all internal stakeholders involved - so as to help deliver a best-of-breed solution to Gaming & iGaming customers in your target regions.

Additional responsibilities will include

• Carry & exceed individual quarterly quotas
• Leads contract negotiations
• Build a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• < 50% travel

Examples of desirable skills, knowledge and experience

• Minimum 5 years of direct B2B selling experience required
• Fluent English and a second Eastern European language preferred
• Experience selling to Gaming & iGaming customers in EMEA preferred
• Direct experience selling network security and/or CDN solutions and services preferred
• Closing experience and track-record of exceeding quota
• Deep understanding of the sales process as it relates to Enterprise, Mid-Market, & SMB companies
• Relevant direct experience, track record, and relationships within Gaming & iGaming accounts in Europe is preferred
• Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
• Experience directly managing a pipeline of complex, large deals
• Basic understanding of computer networking and “how the internet works”
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Strong interpersonal communication (verbal and written) and organisational skills.
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced dynamic environment

Available Locations: London, Amsterdam, Lisbon, Munich, Paris

What you’ll do:

The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solutions portfolio, ensuring maximal business value, fit-for-purpose solution design, and efficient adoption roadmaps for our customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

Technology moves at lightning speed; a broad knowledge of Internet performance and security technologies is required, and the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.

Examples Of Desirable Skills, Knowledge And Experience:

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts—like how an edge network reduces "lag" or how WAF rules protect a player's wallet—in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty.

You appreciate the diversity of challenges in working with customers, from managing "micro-burst" traffic spikes to navigating regulatory requirements. You will find a collaborative environment where everyone brings different strengths and jumps in to help each other obtain the technical win so that customers choose Cloudflare to protect and accelerate their platforms.

Additional experience might include:

• Language: fluent in Polish and English
• 5-to-10 years of experience in the IT industry.
• Vertical Expertise: Understanding the cloud architectures, with main focus on security layers, such as CDN, WAF, SASE and Anti-DDoS..
• Technical "How the Internet Works": * Deep understanding of TCP vs. UDP, why it matters and why it's so critical from security point of view;
• Solid understanding of DDoS mitigation strategies at Layers 3, 4, and 7 to prevent services disruption.

Pre-Sales Excellence: Previous experience in a technical consulting or SE role, with a track record of demonstrating ROI to CTOs and Infrastructure Leads.

• 
  Project Management: Ability to manage complex Proofs of Concept (PoCs) and prioritize between competing demands in a fast-paced environment.
• Communication: Excellent presentation skills with a strong command of business English. 
• Market Knowledge: Familiarity with the competitive landscape for CDN, Zero-Trust, and SASE providers.
• Travel: Ability to travel to customer sites, industry events and internal summits.

Bonus!

• Scripting Skills: Demonstrated experience with JavaScript, Python, or Rust, and a desire to help customers build the next generation of serverless features on Cloudflare Workers.

• Security Trends: Exposure to emerging trends such as Zero Trust for securing internal employees traffic or remote-work environments.

Available Locations: London, Lisbon, Paris, Munich, Amsterdam 

What you’ll do

What you’ll do:

The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solutions portfolio, ensuring maximal business value, fit-for-purpose solution design, and efficient adoption roadmaps for our customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

Technology moves at lightning speed; a broad knowledge of Internet performance and security technologies is required, and the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.

Examples Of Desirable Skills, Knowledge And Experience:

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts—like how an edge network reduces "lag" or how WAF rules protect a player's wallet—in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty.

You appreciate the diversity of challenges in working with customers, from managing "micro-burst" traffic spikes to navigating regulatory requirements. You will find a collaborative environment where everyone brings different strengths and jumps in to help each other obtain the technical win so that customers choose Cloudflare to protect and accelerate their platforms.

Additional experience might include:

• Language: fluent in Ukrainian and English
• 5-to-10 years of experience in the IT industry.
• Vertical Expertise: Understanding the cloud architectures, with main focus on security layers, such as CDN, WAF, SASE and Anti-DDoS..
• Technical "How the Internet Works": * Deep understanding of TCP vs. UDP, why it matters and why it's so critical from security point of view;
• Solid understanding of DDoS mitigation strategies at Layers 3, 4, and 7 to prevent services disruption.

Pre-Sales Excellence: Previous experience in a technical consulting or SE role, with a track record of demonstrating ROI to CTOs and Infrastructure Leads.

• 
  Project Management: Ability to manage complex Proofs of Concept (PoCs) and prioritize between competing demands in a fast-paced environment.
• Communication: Excellent presentation skills with a strong command of business English. 
• Market Knowledge: Familiarity with the competitive landscape for CDN, Zero-Trust, and SASE providers.
• Travel: Ability to travel to customer sites, industry events and internal summits.

Bonus!

• Scripting Skills: Demonstrated experience with JavaScript, Python, or Rust, and a desire to help customers build the next generation of serverless features on Cloudflare Workers.

• Security Trends: Exposure to emerging trends such as Zero Trust for securing internal employees traffic or remote-work environments.

Available Locations: Amsterdam, London or Munich

What you’ll do:

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs. The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided. 

Examples Of Desirable Skills, Knowledge And Experience:

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below:

• Russian language skill to a business conversation level 
• 5-to-10 years of experience in the IT industry.
• Previous experience in a pre-sales SE or consulting role.
• Excellent communication and presentation skills with strong command of business English and (where appropriate) one or more languages of the regionally aligned sales team you will be
  supporting.
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks.

Bonus!

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends in Security such as Zero Trust.

Location: Hybrid - London, Lisbon, Munich or Amsterdam

About the Department

Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.

About the Role

Based out of one of our EMEA hubs, you will help scale our new business revenues across the Gaming & iGaming segment in the Central and Eastern Europe region by leading a team of Account Executives. As a first line manager you will i) coach AEs and act as the first line of support on pipeline generation, deal execution strategy and day-to-day matters, ii) work with Sales Ops, Management, Marketing, Partners, BDRs and other sales supporting functions to drive and iterate on/improving Cloudflare’s brand awareness, Go-To-Market strategy, and adoption, and iii) help attract, hire, and ramp-up high-performing Account Executives to hit sales targets and drive company goals (DNR growth, new product attach rates etc.).

Responsibilities

• Drive exceptional sales growth by meeting and exceeding assigned quarterly and annual quotas
• Manage, coach, and develop your team of Account Executives
• Provide day-to-day deal support and functional guidance to AEs
• Source, interview, and recruit top sales talents in coordination with recruiting and sales leaders
• Own and drive accurate and up-to-date AE KPI, reporting in Salesforce and provide attainment forecast guidance to sales management on a weekly basis
• Help define ideal AE profiles for the region
• Help on-board and ramp up AEs
• Develop and iterate on best-practices/programs aimed at accelerating DNR growth, new product (Cloudflare One portfolio) attach rates, and other company goals
• Define and drive optimal Sales Go-To-Market coverage (vertical, geo-based etc.) for all market segments
• Drive channel relationships forward to accelerate channel business
• Help foster relationships between customer/partner executives and Cloudflare executives within key customer accounts
• Drive an efficient business cadence to cover forecast calls, pipeline, deal reviews, and account plan reviews ...etc
• Devise and lead quarterly business reviews/kick-offs reporting on the overall health of the business in your region
• Set the bar and best practices when it comes to data-driven new business sales and growth of existing accounts
• Document functional best practices and work with Sales Enablement to develop AE sales play books for both core and new products
• Work with Regional/Global Sales Management, Marketing, Channel, Sales Ops, and necessary sales supporting functions to devise and implement strategies to drive up Cloudflare’s brand awareness and revenues in target markets
• Develop and maintain relationships with industry related organizations that are key to Cloudflare's business in the region

Requirements

• Fluency in English and at least one Central and Eastern European language
• A minimum of 15 years of overall sales experience out of which at least 10 years should be focused on the Central and Eastern Europe region working across Gaming & iGaming segments there
• You should have 5+ years experience managing a team of quota-carrying sales reps with a successful proven track record of selling and upselling complex solutions across all market segments in the Central and Eastern Europe region; preferably in a SaaS/Cloud/Cybersecurity platforms industry
• Experience directly managing a high volume, high velocity pipeline driving rapid growth while delivering long term value to our customers
• Experience developing & rolling-out Go-to-Market strategies in a fast-paced, rapidly changing environment
• Excellent presentation and communication skills, both written and verbal, with confidence to develop and present ideas to different audience levels
• Established experience and relationships with the Cybersecurity and SaaS/Cloud community in the assigned market with the ability to establish and grow strong partnerships
• Hands-on leader that strikes a balance between strategic vision and tactical execution
• Having a well regarded market reputation with strong related connections and relationships
• Experience with Salesforce and other sales reporting and BI tools
• Self-motivated with an entrepreneurial spirit and comfortable working in a fast-paced and dynamic environment
• Capacity to strive in a diverse and multicultural workplace
• Aptitude to learn new technical concepts and terms
• Bachelor’s degree required in a related field (Computer engineering, computer science or similar studies). MBA or MIS a plus

Available Locations: Netherlands

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

Solutions Engineers work closely with our customers and partners to educate, empower, and ensure their success delivering Cloudflare security, reliability and performance solutions. 

What you'll do as a Solutions Engineer

This is a Solutions Engineer role with a focus on the broader technology ecosystem that carry Cloudflare solutions to market across Benelux. Your role will be to build champions and enable technical teams alongside our Benelux sales organisation to drive pipeline and close deals.

As the technical advocate inside Cloudflare, you will work closely with teams across Sales, Product, Engineering, Customer Support and our channel partners to ensure our customers succeed with Cloudflare security, reliability, and performance solutions.

You have strong experience in pre-sales, partner and account management, and excellent verbal and written communication skills in Dutch and English, suited for both technical and executive-level engagement. You are comfortable speaking about the Cloudflare vision with all audiences. Ultimately, you are passionate about technology, curious by nature, and an avid builder who is not afraid to get your hands dirty.

Specifically, we are looking for you to:

• Build and maintain long-term technical relationships with prospects, customers and ecosystem organisations across Benelux through demonstrating value, enablement, and uncovering new areas of potential revenue
• Drive technical solution design conversations through use case qualification and collaborative technical wins through demonstrations and proofs-of-concept
• Develop passionate technical champions within the technology ranks of your accounts, helping them drive sales for identified opportunities and build revenue pipeline
• Evangelize and represent Cloudflare through technical thought leadership and expertise
• Be the voice of the market internally at Cloudflare, engaging with and influencing Product and Engineering teams to meet the needs of your accounts and their customers
• Travel requirement in the Benelux to support engagements, attend conferences and industry events, and collaborate with Cloudflare teammates

Examples of Desirable Skills, Knowledge and Experience

Language & Communication

• Fluency in Dutch and English (verbal and written)
• Ability to communicate complex technical concepts to both technical and nontechnical audiences, including C-level stakeholders
• Strong presentation and storytelling skills (whiteboarding, demos, executive briefings)

PreSales Competencies

• Experience managing technical sales cycles end-to-end
• Ability to articulate business value and ROI of technical solutions, not just features
• Experience working within an integrated account team (alongside Account Executives, Customer Success, BDRs, and channel partners)

Technical Competencies

• Networking technologies including TCP/IP, UDP, DNS (authoritative and recursive, DNSSEC), IPv4/IPv6, BGP routing, Autonomous Systems, subnetting
• Tunneling and connectivity: GRE, IPsec, MPLS, SDWAN
• Cloud networking concepts: VPCs, peering, interconnect
• DDoS attack types (L3/L4/L7) and mitigation strategies
• Web Application Firewall (WAF) rule configuration and tuning
• VPN concepts and their limitations relative to Zero Trust approaches
• API security: API Gateway, rate limiting, schema validation, abuse prevention
• Bot management concepts and detection techniques
• SASE concepts and Zero Trust Networking architectures (ZTNA, CASB, SWG, DLP, RBI as integrated platform)
• Zero Trust Network Access (ZTNA) vs. traditional VPN architecture
• HTTP technologies and reverse proxy architecture: WAF, CDN, caching mechanics
• Detailed understanding of the flow from user to application, including hybrid cloud architectures
• Working knowledge of major cloud platforms: AWS, Azure, GCP (architecture patterns, native security tooling, VPC/peering models)
• Familiarity with InfrastructureasCode concepts (e.g. Terraform)
• Cloudflare Workers and the edge compute model (JavaScript/TypeScript)
• Familiarity with related primitives: KV, Object storage, serverless compute

Competitive & Industry Knowledge

• Familiarity with the competitive landscape across Cloudflare's product areas
• Understanding of why customers move from on-premises appliances to cloud-delivered security
• Awareness of relevant industry verticals: Financial Services, eCommerce, Gaming, Media, SaaS, Healthcare

Soft Skills & Behaviours

• Trusted advisor mindset: prioritizing long-term customer success over short-term convenience
• Intellectual curiosity and a habit of continuous self-directed learning
• Strong collaborative instincts: sharing knowledge, writing documentation, contributing to team resources
• Comfort with ambiguity and the ability to research, test, and synthesize answers independently
• Emotional intelligence and the ability to foster inclusive, constructive working relationships
• Growth mindset and openness to feedback

What we value

More than any specific technology, we look for intellectual curiosity, adaptability, and a collaborative spirit. On the Solutions Engineering team, you will find an environment where everyone brings different strengths and jumps in to help each other. If you are passionate about technology and look forward to helping customers and ecosystem organisations realise the full promise of Cloudflare, we'd love to hear from you.