Position: Project Manager, Professional Services

Reports to: Supervisor, Professional Services  

Location: Manila, Philippines 

 As a key contributor to the Professional Services Team, the ideal candidate will be a passionate, self-managed individual who can work well with a cohesive team to help delight customers and grow business.

Key Responsibilities: 

• Lead and manage all day-to-day operational and tactical aspects of multiple implementation projects.
• Creating Project Plans
• Eliciting and defining Customer requirements                 
• Effectively communicate plans, progress and status updates to both internal staff and customer stakeholders.
• Collaborate with associated project managers and partners to ensure a streamlined implementation of all products.
• Continually seek opportunities to increase customer satisfaction through vendor relationships and available tools.
• Maintain and update all internal applications associated with projects.
• Identify project risks and implement appropriate mitigation plans.
• Interact effectively at all levels of the client organization. 
• Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
• Maintain and update all internal applications associated with implementation projects.
• Articulate the value of Five9’s Professional Services through presentations, demonstrations and open discussion with customers
• Learn Five9 and PS values and actively apply them to projects and process improvement initiatives.
• Handle and de-escalate client and sales escalations with minimal assistance from the supervisor.
• Interact effectively at all levels of the client and vendor organization.
• Develop and maintain positive and productive relationships with clients and vendors.

Key Requirements: 

• Minimum of 3 years in an Implementation (Professional Services), Project Management or Technical Consulting position - Call Center industry experience is highly desired.
• Experience with managing multiple projects across multiple customers simultaneously while requiring little or no oversight and/or direction.

• Knowledgeable in creating Project Charters, Weekly Status Reports, and other detailed documentation. 

• Must possess a strong combination of project management skills, call center expertise, and vendor management. 

• Can operate and perform duties with minimal supervision. 

• Excellent verbal and written skills required.
• BA/BS or equivalent experience is required.

Key Skills:

• Experience with managing multiple projects across multiple customers simultaneously.
• Must possess a combination of project management skills and client development.
• Knowledge of Call Center and software as a solution.
• Must possess a strong combination of project management skills, technical call center expertise, and client development.
• Must be an expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients’ needs is imperative.
• Must be a natural leader: Able to build collaborative relationships with supervisors and peers; Able to delegate responsibilities with ease; Able to provide constructive feedback and praise; Able to understand and educate others.
• Must be strategic thinker; Able to understand the ‘Big-Picture”; Able to think quickly and adeptly when solving complex problems; Exceptional with time management and organization.

Nice to Have:

• Experience managing implementations of Five9, TDM and/or VoIP Call Center solutions (Genesys, Avaya, Cisco, Aspect, LiveOps, Contactual, InContact, Interactive Intelligence and/or CosmoCom)
• Knowledge of CRM and Lead Management solutions (Salesforce, Siebel, NetSuite, RightNow, Leads360 and/or LeadMailbox)
• Knowledge of SaaS, Networking, Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices – Experience with WFO Applications is a plus.

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)

#LI-MB1 

TITLE:
Head of Global Payroll & Tax Compliance

REPORTS TO:
VP of Human Resources

LOCATION:
Remote: Manila, PH

EMPLOYMENT TYPE:
Full-Time

Career Team is looking for a Head of Global Payroll & Tax Compliance to join its team! This is a critical role responsible for the accurate, timely, and compliant processing of payroll for all employees.  You will not only be our technical subject matter expert for 15+ US state tax jurisdictions but also a people leader managing a dedicated team payroll team.

As a remote leader, you will be the bridge between our US operations and our global mission.

Career Team also offers a competitive total rewards package including:

• 100% Remote: work from the comfort of your home, anywhere in the Philippines;
• Night Shift Premium: Competitive Night Shift Differential for graveyard hours. Expected works hours are 10:00pm to 7:00am PHST
• Health First: Premium HMO coverage with options to add dependents;
• Stability: Employment with a US-based organization that offers amazing options for advancement;
• Generous Leave: paid holidays and 15 paid time off, offered on an accrual basis.

Your Impact on Career TEAM’s Success:

Team Leadership: Supervise and mentor the junior payroll staff, ensuring their professional growth and the accuracy of their output.

Workflow Oversight: Manage the end-to-end payroll lifecycle for 15+ states, acting as the final point of escalation for complex tax and system issues.

Multi-State Tax Leadership: Mastermind the withholding, filing, and reconciliation for 15+ states, including SUTA/FUTA, FICA, and local tax nexus.

System Optimization: Serve as the Subject Matter Expert (SME) for ADP Workforce Now, ensuring seamless system integration and data integrity.

Tax Compliance: Lead the registration of new state tax IDs and manage SUTA/FUTA/FICA compliance across a growing US footprint.

Compliance & Audit: Lead the response for all federal and state tax notices, garnishments, and year-end (W-2/W-3) reconciliations.

Strategic Reporting: Provide the C-suite with accurate and timely reports concerning audits, 401k, and trend reporting.

Process Engineering: Shift the payroll function from manual "zagging" to automated, scalable excellence.

Other Duties:

• Approach each day and task with a “ZAG” mindset.
• Other duties and projects as needed.

The Ideal Qualifications for this Position Include:

• US Payroll Expert: Extensive experience managing US payroll (multi-state experience is non-negotiable).
• System Power User: High proficiency in payroll systems, such as ADP WorkforceNow, Kronos/Ukg, and Advanced Excel (Pivot Tables, V-Lookups, Macros).
• Education: Bachelor’s degree in Accounting or Finance (CPA or CPP certification is a massive plus).
• Communication: Flawless English communication skills, capable of explaining complex tax issues to US-based staff.
• Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones.

Salary: $85,000 - $110,000 PHP/month based on experience

TITLE:
Director of US Payroll Operations

REPORTS TO:
VP of Human Resources

LOCATION:
Remote: Manila, PH

EMPLOYMENT TYPE:
Full-Time

Career Team is looking for a Director of US Payroll and Compliance to join its team! This is a critical role responsible for the accurate, timely, and compliant processing of payroll for all employees.  You will not only be our technical subject matter expert for 15+ US state tax jurisdictions but also a people leader managing a dedicated team payroll team.

As a remote leader, you will be the bridge between our US operations and our global mission.

Career Team also offers a competitive total rewards package including:

• 100% Remote: work from the comfort of your home, anywhere in the Philippines;
• Night Shift Premium: Competitive Night Shift Differential for graveyard hours. Expected works hours are 10:00pm to 7:00am PHST
• Health First: Premium HMO coverage with options to add dependents;
• Stability: Employment with a US-based organization that offers amazing options for advancement;
• Generous Leave: paid holidays and 15 paid time off, offered on an accrual basis.

Your Impact on Career TEAM’s Success:

Team Leadership: Supervise and mentor the junior payroll staff, ensuring their professional growth and the accuracy of their output.

Workflow Oversight: Manage the end-to-end payroll lifecycle for 15+ states, acting as the final point of escalation for complex tax and system issues.

Multi-State Tax Leadership: Mastermind the withholding, filing, and reconciliation for 15+ states, including SUTA/FUTA, FICA, and local tax nexus.

System Optimization: Serve as the Subject Matter Expert (SME) for ADP Workforce Now, ensuring seamless system integration and data integrity.

Tax Compliance: Lead the registration of new state tax IDs and manage SUTA/FUTA/FICA compliance across a growing US footprint.

Compliance & Audit: Lead the response for all federal and state tax notices, garnishments, and year-end (W-2/W-3) reconciliations.

Strategic Reporting: Provide the C-suite with accurate and timely reports concerning audits, 401k, and trend reporting.

Process Engineering: Shift the payroll function from manual "zagging" to automated, scalable excellence.

Other Duties:

• Approach each day and task with a “ZAG” mindset.
• Other duties and projects as needed.

The Ideal Qualifications for this Position Include:

• US Payroll Expert: Extensive experience managing US payroll (multi-state experience is non-negotiable).
• System Power User: High proficiency in payroll systems, such as ADP WorkforceNow, Kronos/Ukg, and Advanced Excel (Pivot Tables, V-Lookups, Macros).
• Education: Bachelor’s degree in Accounting or Finance (CPA or CPP certification is a massive plus).
• Communication: Flawless English communication skills, capable of explaining complex tax issues to US-based staff.
• Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones.

Salary: $85,000 - $110,000 PHP/month based on experience

Location

This is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. This role requires going to our office at least one day a week.

Role Hours

The expected working hours for this position are from 12:00 AM to 9:00 AM, based on the Philippine Time Zone (PHT).

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role offers flexibility while fostering strong connection through in-person moments, cross-functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success. 

About the role

Point's Operations Associate Program is a structured, accelerated pathway for high-potential early-career professionals to build a career in fintech operations. Over eight intensive weeks, you'll train across five critical production functions (Valuations Underwriting, Production Underwriting, Processing, Closing, and Funding) before moving into a full-time role aligned to your strengths and where the business needs you most.

The program is established and growing. Associates who come in curious, work hard, and take the training seriously leave with a level of operational fluency that typically takes years to build elsewhere — and the highest performers don't stop there. Mentorship, training support, and team leadership opportunities are real outcomes for people who earn them.

If you're early in your career and want to accelerate it, this is how.

Your responsibilities

• Learn. Go through an eight-week training program built around how real work gets done — not theory. Each week covers a different function, so you understand the full picture before you specialize.
• Practice. Work through simulated files, observe production team members doing live work, and build hands-on skills you'll use from day one in your role.
• Collaborate. Train alongside a cohort of peers starting at the same time. You'll learn from each other as much as from the program itself.
• Transition. At the end of the program, move into a full-time production role based on how you performed, what you're strong at, and where the team needs you.
• Deliver. Show up professionally and consistently, working U.S. Pacific Time hours (12 AM–9 AM Manila). Training is fully in-office. After the program, associates follow the hybrid schedule of their production team.

About you

• Bachelor's degree in Business, Economics, Finance, Analytics, Math/Statistics, or a similarly rigorous field. Other majors are welcome if analytical ability and communication skills are strong.
• 0–3 years of professional experience. Fresh graduates are encouraged to apply; internship or BPO/operations experience is a plus.
• Strong written and verbal communication skills in English; able to synthesize and present information clearly.
• Proficiency in Microsoft Office and/or Google Workspace; comfortable working with data and drawing conclusions from it.
• Demonstrated adaptability and initiative — able to learn quickly, take direction, and operate independently.
• Professionalism under pressure: reliable, organized, and accountable to commitments.
• Commitment to working U.S. Pacific Time hours, including on-site training for the full program duration.
• Growth orientation and long-term career intent. High performers have opportunities to advance into mentorship, training support, and team leadership roles.

Our benefits

• Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents.
• Career Advancement: Structured development programs, certifications, promotion tracks, and access to an educational reimbursement program to support your career growth.
• Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment.
• Support for Your Work: Get set up for success with company provided Mac equipment and monitor, and a one-time home office reimbursement to create a productive workspace.

Philippines Data Privacy Statement

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

Role

We are looking for a Sales Engineer to join our Solutions Consulting team. This is a remote role based in Philippines, reporting to the Head of Solution Engineering, Emerging Markets.

As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively.

What you’ll do (Role Expectations)

• Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience
• Take total ownership of the technical sale and all associated processes
• Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders
• Deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations to ensure successful solution deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree or an equivalent combination of education and professional experience
• 5+ years of experience in presales roles, with at least 3 years specifically focused on selling security solutions and technologies
• Hands-on experience with systems installation and administration of routers/switches
• Deep technical knowledge of network security principles and applications

What Will Make You Stand Out (Preferred Qualifications)

• Technical proficiency with GPO, Active Directory/LDAP, and SSO/SAML integrations
• Strong understanding of HTTP and web security technologies, including proxies, caches, and firewalls

#LI-Remote

#LI-LK2

TITLE: US Payroll Specialist II

REPORTS TO: VP of Human Resources

LOCATION: Remote

EMPLOYMENT TYPE: Full-Time

Here are Career Team, we’re searching for our next US Payroll Specialist! As a US Payroll Specialist,, you are the heartbeat of our payroll operations. You will ensure the integrity of our data, provide world-class support to our US-based employees, and act as the primary guardian of our time-tracking accuracy. Reporting to the Director of Payroll, you will be instrumental in processing multi-state payroll across 15+ jurisdictions.

Career Team also offers a competitive total rewards package including:

● 100% Remote: work from the comfort of your home, anywhere in the Philippines

● Night Shift Premium: Competitive Night Shift Differential for graveyard hours. Expected works hours are 10:00pm to 7:00am PHST

● Health First: Premium HMO coverage with options to add dependents;

● Stability: Employment with a US-based organization that offers amazing options for advancement;

● Generous Leave: paid holidays and 15 paid time off, offered on an accrual basis.

Your Impact on Career Team’s Success:

● Ticketing & SLA Management: Act as the "Tier 1" support for all payroll inquiries via Freshservice. You will be responsible for triaging tickets, providing accurate responses, and ensuring all inquiries are resolved within our established Service Level Agreements (SLAs).

● Precision Data Management: Review and audit employee timecards for regular hours, OT, and various leave codes. Load batches and perform the critical "first review" of payroll registers to catch variances before they happen.

● ADP Power User: Maintain and update ADP Workforce Now to reflect changes in labor laws, tax jurisdictions, and employee status.

● Garnishment Administration: Set up and manage garnishments in compliance with US federal and state requirements.

● Employee Experience: Act as the first point of contact for payroll-related inquiries, resolving issues with empathy, speed, and professionalism.

● Reporting & Insights: Generate weekly/monthly headcount summaries and requested reports for audits to help leadership make data-driven decisions.

What You Bring:

● Experience: 2–3 years of specialized payroll experience, specifically handling US-based payroll (understanding US tax cycles is a must).

● Technical Chops: Proven experience with a Payroll System, such as ADP Workforce Now or Kronos/UKG. Intermediate Excel skills (VLOOKUPs and Pivot Tables are daily tools).

● Ticketing Experience: Proven experience using Freshservice, Zendesk, ServiceNow or a similar ticketing platform. You must understand the importance of ticket status, priority levels and SLA countdowns.

● Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones.

● Communication: Exceptional verbal and written English, with the ability to explain complex pay issues to US employees.

● The "Zag" Mindset: A proactive approach to problem-solving—you don’t just report a variance; you find the source.

● Must be a self-starter, hands on and able to be flexible with competitive work demands. Take the initiative to look beyond any variances and get to the source of the problem or identify trends;

● Meticulous organizational skills and detail-oriented;

● Professional communication skills, experience with handling sensitive and confidential data;

● Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism.

Salary range from 45-70,000 PHP month, depending on experience

TITLE: US Payroll Operations Analyst

REPORTS TO: VP of Human Resources

LOCATION: Remote

EMPLOYMENT TYPE: Full-Time

Here are Career Team, we’re searching for our next US Payroll Specialist! As a US Payroll Specialist,, you are the heartbeat of our payroll operations. You will ensure the integrity of our data, provide world-class support to our US-based employees, and act as the primary guardian of our time-tracking accuracy. Reporting to the Director of Payroll, you will be instrumental in processing multi-state payroll across 15+ jurisdictions.

Career Team also offers a competitive total rewards package including:

● 100% Remote: work from the comfort of your home, anywhere in the Philippines

● Night Shift Premium: Competitive Night Shift Differential for graveyard hours. Expected works hours are 10:00pm to 7:00am PHST

● Health First: Premium HMO coverage with options to add dependents;

● Stability: Employment with a US-based organization that offers amazing options for advancement;

● Generous Leave: paid holidays and 15 paid time off, offered on an accrual basis.

Your Impact on Career Team’s Success:

● Ticketing & SLA Management: Act as the "Tier 1" support for all payroll inquiries via Freshservice. You will be responsible for triaging tickets, providing accurate responses, and ensuring all inquiries are resolved within our established Service Level Agreements (SLAs).

● Precision Data Management: Review and audit employee timecards for regular hours, OT, and various leave codes. Load batches and perform the critical "first review" of payroll registers to catch variances before they happen.

● ADP Power User: Maintain and update ADP Workforce Now to reflect changes in labor laws, tax jurisdictions, and employee status.

● Garnishment Administration: Set up and manage garnishments in compliance with US federal and state requirements.

● Employee Experience: Act as the first point of contact for payroll-related inquiries, resolving issues with empathy, speed, and professionalism.

● Reporting & Insights: Generate weekly/monthly headcount summaries and requested reports for audits to help leadership make data-driven decisions.

What You Bring:

● Experience: 2–3 years of specialized payroll experience, specifically handling US-based payroll (understanding US tax cycles is a must).

● Technical Chops: Proven experience with a Payroll System, such as ADP Workforce Now or Kronos/UKG. Intermediate Excel skills (VLOOKUPs and Pivot Tables are daily tools).

● Ticketing Experience: Proven experience using Freshservice, Zendesk, ServiceNow or a similar ticketing platform. You must understand the importance of ticket status, priority levels and SLA countdowns.

● Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones.

● Communication: Exceptional verbal and written English, with the ability to explain complex pay issues to US employees.

● The "Zag" Mindset: A proactive approach to problem-solving—you don’t just report a variance; you find the source.

● Must be a self-starter, hands on and able to be flexible with competitive work demands. Take the initiative to look beyond any variances and get to the source of the problem or identify trends;

● Meticulous organizational skills and detail-oriented;

● Professional communication skills, experience with handling sensitive and confidential data;

● Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism.

Salary range from 45-70,000 PHP month, depending on experience

TITLE: US Payroll Specialist II

REPORTS TO: VP of Human Resources

LOCATION: Remote

EMPLOYMENT TYPE: Full-Time

Here are Career Team, we’re searching for our next US Payroll Specialist! As a US Payroll Specialist,, you are the heartbeat of our payroll operations. You will ensure the integrity of our data, provide world-class support to our US-based employees, and act as the primary guardian of our time-tracking accuracy. Reporting to the Director of Payroll, you will be instrumental in processing multi-state payroll across 15+ jurisdictions.

Career Team also offers a competitive total rewards package including:

● 100% Remote: work from the comfort of your home, anywhere in the Philippines

● Night Shift Premium: Competitive Night Shift Differential for graveyard hours. Expected works hours are 10:00pm to 7:00am PHST

● Health First: Premium HMO coverage with options to add dependents;

● Stability: Employment with a US-based organization that offers amazing options for advancement;

● Generous Leave: paid holidays and 15 paid time off, offered on an accrual basis.

Your Impact on Career Team’s Success:

● Ticketing & SLA Management: Act as the "Tier 1" support for all payroll inquiries via Freshservice. You will be responsible for triaging tickets, providing accurate responses, and ensuring all inquiries are resolved within our established Service Level Agreements (SLAs).

● Precision Data Management: Review and audit employee timecards for regular hours, OT, and various leave codes. Load batches and perform the critical "first review" of payroll registers to catch variances before they happen.

● ADP Power User: Maintain and update ADP Workforce Now to reflect changes in labor laws, tax jurisdictions, and employee status.

● Garnishment Administration: Set up and manage garnishments in compliance with US federal and state requirements.

● Employee Experience: Act as the first point of contact for payroll-related inquiries, resolving issues with empathy, speed, and professionalism.

● Reporting & Insights: Generate weekly/monthly headcount summaries and requested reports for audits to help leadership make data-driven decisions.

What You Bring:

● Experience: 2–3 years of specialized payroll experience, specifically handling US-based payroll (understanding US tax cycles is a must).

● Technical Chops: Proven experience with a Payroll System, such as ADP Workforce Now or Kronos/UKG. Intermediate Excel skills (VLOOKUPs and Pivot Tables are daily tools).

● Ticketing Experience: Proven experience using Freshservice, Zendesk, ServiceNow or a similar ticketing platform. You must understand the importance of ticket status, priority levels and SLA countdowns.

● Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones.

● Communication: Exceptional verbal and written English, with the ability to explain complex pay issues to US employees.

● The "Zag" Mindset: A proactive approach to problem-solving—you don’t just report a variance; you find the source.

● Must be a self-starter, hands on and able to be flexible with competitive work demands. Take the initiative to look beyond any variances and get to the source of the problem or identify trends;

● Meticulous organizational skills and detail-oriented;

● Professional communication skills, experience with handling sensitive and confidential data;

● Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism.

Salary range from 45-70,000 PHP month, depending on experience

TITLE: US Payroll Specialist II

REPORTS TO: VP of Human Resources

LOCATION: Remote

EMPLOYMENT TYPE: Full-Time

Here are Career Team, we’re searching for our next US Payroll Specialist! As a US Payroll Specialist,, you are the heartbeat of our payroll operations. You will ensure the integrity of our data, provide world-class support to our US-based employees, and act as the primary guardian of our time-tracking accuracy. Reporting to the Director of Payroll, you will be instrumental in processing multi-state payroll across 15+ jurisdictions.

Career Team also offers a competitive total rewards package including:

● 100% Remote: work from the comfort of your home, anywhere in the Philippines

● Night Shift Premium: Competitive Night Shift Differential for graveyard hours. Expected works hours are 10:00pm to 7:00am PHST

● Health First: Premium HMO coverage with options to add dependents;

● Stability: Employment with a US-based organization that offers amazing options for advancement;

● Generous Leave: paid holidays and 15 paid time off, offered on an accrual basis.

Your Impact on Career Team’s Success:

● Ticketing & SLA Management: Act as the "Tier 1" support for all payroll inquiries via Freshservice. You will be responsible for triaging tickets, providing accurate responses, and ensuring all inquiries are resolved within our established Service Level Agreements (SLAs).

● Precision Data Management: Review and audit employee timecards for regular hours, OT, and various leave codes. Load batches and perform the critical "first review" of payroll registers to catch variances before they happen.

● ADP Power User: Maintain and update ADP Workforce Now to reflect changes in labor laws, tax jurisdictions, and employee status.

● Garnishment Administration: Set up and manage garnishments in compliance with US federal and state requirements.

● Employee Experience: Act as the first point of contact for payroll-related inquiries, resolving issues with empathy, speed, and professionalism.

● Reporting & Insights: Generate weekly/monthly headcount summaries and requested reports for audits to help leadership make data-driven decisions.

What You Bring:

● Experience: 2–3 years of specialized payroll experience, specifically handling US-based payroll (understanding US tax cycles is a must).

● Technical Chops: Proven experience with a Payroll System, such as ADP Workforce Now or Kronos/UKG. Intermediate Excel skills (VLOOKUPs and Pivot Tables are daily tools).

● Ticketing Experience: Proven experience using Freshservice, Zendesk, ServiceNow or a similar ticketing platform. You must understand the importance of ticket status, priority levels and SLA countdowns.

● Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones.

● Communication: Exceptional verbal and written English, with the ability to explain complex pay issues to US employees.

● The "Zag" Mindset: A proactive approach to problem-solving—you don’t just report a variance; you find the source.

● Must be a self-starter, hands on and able to be flexible with competitive work demands. Take the initiative to look beyond any variances and get to the source of the problem or identify trends;

● Meticulous organizational skills and detail-oriented;

● Professional communication skills, experience with handling sensitive and confidential data;

● Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism.

Salary range from 45-70,000 PHP month, depending on experience

TITLE: US Payroll Operations Analyst

REPORTS TO: VP of Human Resources

LOCATION: Remote

EMPLOYMENT TYPE: Full-Time

Here are Career Team, we’re searching for our next US Payroll Specialist! As a US Payroll Specialist,, you are the heartbeat of our payroll operations. You will ensure the integrity of our data, provide world-class support to our US-based employees, and act as the primary guardian of our time-tracking accuracy. Reporting to the Director of Payroll, you will be instrumental in processing multi-state payroll across 15+ jurisdictions.

Career Team also offers a competitive total rewards package including:

● 100% Remote: work from the comfort of your home, anywhere in the Philippines

● Night Shift Premium: Competitive Night Shift Differential for graveyard hours. Expected works hours are 10:00pm to 7:00am PHST

● Health First: Premium HMO coverage with options to add dependents;

● Stability: Employment with a US-based organization that offers amazing options for advancement;

● Generous Leave: paid holidays and 15 paid time off, offered on an accrual basis.

Your Impact on Career Team’s Success:

● Ticketing & SLA Management: Act as the "Tier 1" support for all payroll inquiries via Freshservice. You will be responsible for triaging tickets, providing accurate responses, and ensuring all inquiries are resolved within our established Service Level Agreements (SLAs).

● Precision Data Management: Review and audit employee timecards for regular hours, OT, and various leave codes. Load batches and perform the critical "first review" of payroll registers to catch variances before they happen.

● ADP Power User: Maintain and update ADP Workforce Now to reflect changes in labor laws, tax jurisdictions, and employee status.

● Garnishment Administration: Set up and manage garnishments in compliance with US federal and state requirements.

● Employee Experience: Act as the first point of contact for payroll-related inquiries, resolving issues with empathy, speed, and professionalism.

● Reporting & Insights: Generate weekly/monthly headcount summaries and requested reports for audits to help leadership make data-driven decisions.

What You Bring:

● Experience: 2–3 years of specialized payroll experience, specifically handling US-based payroll (understanding US tax cycles is a must).

● Technical Chops: Proven experience with a Payroll System, such as ADP Workforce Now or Kronos/UKG. Intermediate Excel skills (VLOOKUPs and Pivot Tables are daily tools).

● Ticketing Experience: Proven experience using Freshservice, Zendesk, ServiceNow or a similar ticketing platform. You must understand the importance of ticket status, priority levels and SLA countdowns.

● Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones.

● Communication: Exceptional verbal and written English, with the ability to explain complex pay issues to US employees.

● The "Zag" Mindset: A proactive approach to problem-solving—you don’t just report a variance; you find the source.

● Must be a self-starter, hands on and able to be flexible with competitive work demands. Take the initiative to look beyond any variances and get to the source of the problem or identify trends;

● Meticulous organizational skills and detail-oriented;

● Professional communication skills, experience with handling sensitive and confidential data;

● Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism.

Salary range from 45-70,000 PHP month, depending on experience

TITLE: US Payroll Operations Analyst

REPORTS TO: VP of Human Resources

LOCATION: Remote

EMPLOYMENT TYPE: Full-Time

Here are Career Team, we’re searching for our next US Payroll Specialist! As a US Payroll Specialist,, you are the heartbeat of our payroll operations. You will ensure the integrity of our data, provide world-class support to our US-based employees, and act as the primary guardian of our time-tracking accuracy. Reporting to the Director of Payroll, you will be instrumental in processing multi-state payroll across 15+ jurisdictions.

Career Team also offers a competitive total rewards package including:

● 100% Remote: work from the comfort of your home, anywhere in the Philippines

● Night Shift Premium: Competitive Night Shift Differential for graveyard hours. Expected works hours are 10:00pm to 7:00am PHST

● Health First: Premium HMO coverage with options to add dependents;

● Stability: Employment with a US-based organization that offers amazing options for advancement;

● Generous Leave: paid holidays and 15 paid time off, offered on an accrual basis.

Your Impact on Career Team’s Success:

● Ticketing & SLA Management: Act as the "Tier 1" support for all payroll inquiries via Freshservice. You will be responsible for triaging tickets, providing accurate responses, and ensuring all inquiries are resolved within our established Service Level Agreements (SLAs).

● Precision Data Management: Review and audit employee timecards for regular hours, OT, and various leave codes. Load batches and perform the critical "first review" of payroll registers to catch variances before they happen.

● ADP Power User: Maintain and update ADP Workforce Now to reflect changes in labor laws, tax jurisdictions, and employee status.

● Garnishment Administration: Set up and manage garnishments in compliance with US federal and state requirements.

● Employee Experience: Act as the first point of contact for payroll-related inquiries, resolving issues with empathy, speed, and professionalism.

● Reporting & Insights: Generate weekly/monthly headcount summaries and requested reports for audits to help leadership make data-driven decisions.

What You Bring:

● Experience: 2–3 years of specialized payroll experience, specifically handling US-based payroll (understanding US tax cycles is a must).

● Technical Chops: Proven experience with a Payroll System, such as ADP Workforce Now or Kronos/UKG. Intermediate Excel skills (VLOOKUPs and Pivot Tables are daily tools).

● Ticketing Experience: Proven experience using Freshservice, Zendesk, ServiceNow or a similar ticketing platform. You must understand the importance of ticket status, priority levels and SLA countdowns.

● Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones.

● Communication: Exceptional verbal and written English, with the ability to explain complex pay issues to US employees.

● The "Zag" Mindset: A proactive approach to problem-solving—you don’t just report a variance; you find the source.

● Must be a self-starter, hands on and able to be flexible with competitive work demands. Take the initiative to look beyond any variances and get to the source of the problem or identify trends;

● Meticulous organizational skills and detail-oriented;

● Professional communication skills, experience with handling sensitive and confidential data;

● Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism.

Salary range from 45-70,000 PHP month, depending on experience

#LI-AM1

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale-up AND make a difference in the world? Come join the revolootion! We’re a leading eco-friendly household essentials business, and we’re a bit different: we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission.

Basically, we’re really good at making it fun to do good. We operate scaling businesses in the UK, US, Canada and Australia, supported by an amazing team of 250+ people globally. Over the next 5-10 years, we’re aiming to increase our annual donation tenfold. That’s where you come in.

A bit about the role

As our Director of Pricing & Revenue Management, you are the master architect of our global value exchange. You’ll turn complex data into clear pricing and promotional strategy that ensures our rolls keep rolling into homes everywhere while hitting our ambitious commercial goals.

Operating as a leader within our Commercial Strategy and Insight team, you’ll be a powerhouse of data and insight-led thinking. You won't just be crunching numbers; you’ll be solving complex problems, developing clear narratives and driving strategic action across regional and global teams to ensure our growth is both rapid and sustainable.

If you worked here this past month, here are some things you might have been involved in:

• Leading Price Transformations: Analysing market dynamics, scenario-modelling, recommending and then executing omni-channel pricing change, managing resources and collaborating cross-functionally to ensure seamless delivery. 
  
  
• Shaping Long-term Strategy: Developing long-term pricing principles to feed into the 5 year strategy.
  
  
• Promotional Analysis: Conducting a deep-dive on our last 6 promotions, delivering clear insights on what worked and what didn’t work, and translating findings into concrete recommendations and guardrails for future campaigns.
  
  
• Testing & Learning: Ideating new ways to expand our promotional programme, and launching a promotional test-and-learn plan to validate hypotheses and find new ways to hit our commercial goals.
  
  
• Retail Expansion: Partnering with regional retail teams and peer Commercial Strategy directors to prepare SKU and range proposals for new retailer entrances, building detailed cost and scenario models, finding the sweet spot for the shopper, the retailer and Who Gives A Crap, and translating that analysis into a clear range recommendation for the Executive team.
  
  

Let’s talk about you

You're a Commercial Visionary
You have a talent for building thoughtful models and enjoy exploring the "why" behind the data. But you don't stop there — you have a knack for translating that analysis into simple, persuasive narratives, and commercial strategies that stick. You're comfortable challenging the status quo and navigating difficult conversations with radical candor when the data suggests a more effective path forward.

You’re a Technical Powerhouse
Whether analysing past performance or modelling future scenarios, you thrive in the detail and have high-level proficiency with business analytics tools. You’re an expert in financial modelling, encompassing incrementality, ROI, manufacturing and logistics costs, price elasticity, unit economics and volumetrics. You can juggle multiple high-stakes projects across regions without losing sight of the long-term strategic vision.

You’re a collaborative problem solver
You value building strong connections across the business, acting as a trusted advisor and a supportive sounding board for leaders to help them navigate complex questions.

You have a wide lens
You understand the broad picture of an omni-channel, multi-market organisation and can optimise pricing and price ladders across different channels, in accordance with the channel roles, so that they make sense for consumers whilst hitting commercial goals.  

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5, we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly. That’s why we offer:

• Competitive, market-informed salaries.
• Meaningful healthcare support for our global team.
• Generous paid leave and tailored learning and development opportunities.
• Free toilet paper (yes, you read that right).

Our team is really proud (95%) to work for Who Gives A Crap, and we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good.

With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We’re on the lookout for an Inventory Planner to help us keep things running smoothly. Your mission? To ensure our products are always on the shelves (or in our customers' hands) while keeping things efficient and cost-effective. You’ll be in charge of managing inventory, forecasting demand, and improving stock availability—all while working closely with our teams to streamline processes and drive continuous improvement in our supply chain.

This is a role for someone who loves problem-solving and finding smart solutions to keep things moving. You’ll get to make a real impact, balancing the day-to-day operations with long-term strategy to ensure we’re ready for whatever comes next.

If you worked here this past month here are some things you might have been involved in:

• Owning inventory supply planning, ensuring the alignment across our target weeks of stock, supplier allocation, production capacity, and freight allocation policies.
• Diving into demand and supply data to stay one step ahead, adjusting inventory strategies to avoid stockouts and keep customers happy.
• Leading the charge on cross-functional collaboration to optimize the supply chain—working closely with production, logistics, and marketing teams to get products where they need to be, when they need to be there.
• Participating in the evolution of our planning process by shortening our purchasing cycles from monthly to weekly to reduce risk of over and under stocking global warehouses
• Redesigning and finalising parameters for our safety stock model to optimise global inventory holdings
• Implementing an updated inventory policy for all 13 warehouses targeting compliance rates of 90% or higher
• Delivering on the Integrated function of IBP by building weekly inventory and purchasing reports distributed to x-functional partners to help inform key decision making
• Sharing your expertise to refine our systems, reports, and inventory policies, always looking for ways to make things better.
• Contributing to the IBP team culture by championing daily stand-ups and fortnightly sprint planning 

Let’s talk about you

We’re looking for someone who thrives in a fast-moving environment and loves a good challenge. You’ve got a knack for balancing the day-to-day operational needs with long-term goals. Your experience in inventory management will help us improve our supply chain efficiency, and your data-driven approach will help us keep costs down and stock availability high.

You’ve got:

• Solid experience with inventory management, demand planning, and stock management (ideally in a  Major Retail Facing or Direct to Customer setting).
• A love for data—whether that’s in Excel / Google Sheets, NetSuite ERP, or any other platform—and the ability to analyze it to drive decisions.
• Awesome communication skills, making it easy to present your insights so teams across the business can make informed choices. 
• The ability to foresee challenges, work through solutions, and communicate clearly with both internal and external stakeholders.
• A passion for sustainability, and a desire to work for a company that’s making a real difference in the world.
• Adept at problem-solving and project management, with strong organisational skills in time management and prioritisation.
• Proficient in supply chain planning concepts and Sales & Operations Planning (S&OP) processes. 

Ready to level up our inventory game and make a positive impact in the world? Apply now and help us make sure our customers always get the sustainable products they love—while taking care of the planet too.

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all. 

Applications close: 22 April 2026

Job Overview

Enshored is seeking a Tier 2 NOC Support Specialist to support and maintain the technical health of our partner's regional network infrastructure. This role focuses on ensuring network stability, resolving advanced escalations from Tier 1, and maintaining the technical integrity of service delivery.

The NOC Specialist acts as a technical liaison for field operations and Tier 1 teams, focusing on day-to-day incident resolution while collaborating with the client’s internal teams to drive continuous improvement in network performance. This position is ideal for a technical professional ready to deepen their expertise in ISP infrastructure and regional network management within a fast-growing global BPO environment.

Key Responsibilities

• Escalation Management: Resolve complex technical issues escalated by Tier 1 involving advanced networking, VLAN mismatches, and signal interference.
• Edge Device Management: Perform remote configuration and troubleshooting on OLTs, ONT’s, AP’s and Edge Switches with residents, end users, property management and maintenance staff and field technicians.
• Regional Monitoring: Monitor regional segments of the network to identify localized outages and initiate the incident response process.
• Field Support: Act as the remote technical lead for field technicians, verifying signal levels and port configurations during on-site repairs.
• Ticket Documentation: Maintain detailed logs of troubleshooting steps to ensure Tier 3 has high-quality data if further escalation is required.
• Property Outage Notification: review and approve notifications to properties regarding initial, periodic and resolved site outage issues.

Technical Qualifications

• Certifications: CCNA (Cisco Certified Network Associate) certification or equivalent experience is highly preferred.
• Wireless Expertise: In-depth knowledge of wireless technology and managed Wi-Fi solutions. Experience with 802.11/Wi-Fi standards is essential.
• Platform Proficiency: Strong preference for candidates with hands-on experience in the following platforms for managed Wi-Fi solutions (Switches and Access Points):
• Ruckus Wireless
• Cambium
• Cisco
• Ubiquity
• Mikrotik
• Networking Fundamentals: A comprehensive understanding of switching and routing functions is strongly preferred.
• ISP Knowledge: Familiarity with ISP services and infrastructure operations.
• Managed Services: Ability to deploy, configure, and troubleshoot managed Wi-Fi environments for residential or commercial clients.

Experience

• 3+ years of technical support experience in an ISP environment, with at least 1 year in an escalated or Tier 2 capacity. 
• Must demonstrate the ability to communicate technical solutions clearly to US-based customers and field technicians.
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.)
• Excellent attention to detail
• CEFR Level B2 English Proficiency for both oral and written communication

MINIMUM REQUIREMENT QUALIFICATIONS

Key Skills

• High level of initiative, accountability, and self-motivation
• Strong customer service orientation
• The ability to build a productive and highly-engaged work environment
• Maintain calmness and composure under tight pressure and provocations
• Ability to work independently and take responsibility for seeing things through to completion.
• Attention to detail

Education and/or Experience:

• Bachelor's/College degree
• 2-5 years of experience working as a Team Leader in a BPO
• Experience handling a Content Moderation account is preferred

Demonstrated competency in the following areas is also required:

• Strong leadership, people management, administrative, and numeracy skills
• Strong written and verbal English communication skills
• Proven experience in developing and maintaining relationships with key internal and external stakeholders.
• Team facilitation and training skills.
• Commitment to delivering the highest quality first time
• Proven ability to work to deadlines and under pressure with a positive attitude

Language Skills:

• Above-average communication skills in English

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and direct the daily activities of the call center agents, including creative resource planning and implementing call center strategies and operations.
• Provide operational guidance. Train, coach, monitor, recognize, support, and promote discipline in any given situation.
• Provide meaningful career and professional development for assigned experts in partnership with leadership development staff.
• Provide a career path for Advisors who want to level up through an effective, comprehensive training plan.
• Conduct needs assessments and performance reviews for officers.
• Set and meet performance targets for efficiency and quality.
• Ensure that the Service Delivery processes and team are meeting Enshored and client-specific KPI targets.
• Practice and ensure compliance with all company policies and procedures.
• Coordinate, cooperate, and collaborate with fellow coaches serving a shared customer base to ensure a seamless customer experience.
• Coordinate with Recruitment, IT, and liaise with the HR team.
• Perform other duties as assigned.

The Role: 

The Performance Operations team at Rimes are accountable for the monitoring, investigation and remediation of data quality issues in the foundational data. This involves a thorough understanding of the data pipeline, and communication with external Data Partners. 

Members of the team are responsible for diagnosing issues quickly, and subsequently liaising with Data Partners or else fixing/suggesting fixes internally. During this process there is also a responsibility to ensure that clients are kept informed on the progress, and that requests and issues are resolved in a timely manner. 

As an Associate within the team, you would support the Performance Operations team by monitoring and investigating data quality issues, liaising with Data Partners and internal teams, and helping ensure clients are kept informed while requests and issues are resolved in a timely manner. 

Key Responsibilities: 

• Investigate Data Quality issues in a timely manner, looking for root causes, and subsequent remediation steps to take 

• Liaise externally with Data Partners about data quality issues and liaise internally with Data Developers regarding remediation actions. 

• Coordinate with Operations teams to uphold SLA commitments 

• Serve as an escalation point for the Rimes Global Support team on calculation methodology queries 

• Support the maintenance of the operational integrity of Rimes’ data quality 

• Support implementation of sustainable fixes for recurring data issues, collaborating with other stakeholders. 

Who you are: 

• At least 1-2 years' work experience in data operations, data analysis, or financial/market data environments and experience working with data pipelines, data quality checks, or data investigations 
   
• A detail‑driven operator with strong analytical skills, ensuring every action is handled with precision - even under deadline pressure. 

• A proactive and innovative problem‑solver who looks beyond the immediate entitlement request to identify smarter, more scalable ways of ways of working. 

• AI-aware and tool-adaptable. Comfortable using AI-enabled tools to accelerate investigation, while applying sound judgement. 

• Rapid learner in changing environments. Quick to learn new workflows and systems, adapting to tooling changes and making effective use of automation. 

• A collaborative communicator, skilled at building strong relationships with third‑party data partners and internal stakeholders, and capable of managing escalations with maturity and sound judgement. 
  
  
• Amenable to work Night Shift (9:00PM-6:00AM MNL Time) and can do 2x a week onsite work.

Required Qualifications

Education: Bachelor's/College Degree, Human Resource Management, Business Studies/Administration/Management, Psychology, or equivalent.Experience: 

• At least 1 year of experience in HR Employee Relations and Engagement facet.
• With a strong background in Labor and Employee Relations.
• Background in all HR facets is an advantage.
• Proven experience in developing and maintaining relationships with key internal and external stakeholders.

Skills: 

• Strong Analytical Skills.
• Data Management/ Data Accuracy.
• Engaged in facilitation and training skills.
• Commitment to delivering the highest quality first time.
• Proven ability to work to deadlines and under pressure with a positive attitude.
• Compassionate.

Languages: Outstanding written and verbal English communication skills.

Other Requirements: Amenable to working on a shifting schedule, especially night shift.

Key Responsibilities

• Act as the main Program Partner for HR-related concerns involving employee life cycle inquiries, which may include onboarding, offboarding, lateral transfers, and any employee movements;  
• Act as a generalist with a full understanding of compensation and benefits, basic health and wellness policies, and other critical HR processes. Liaise with critical HR-related concerns involving its respective Center of Excellence (COEs). Ensure that concerns are resolved in a timely manner. Liaise with employee concerns to respective departments and support groups if needed; 
• Conduct constant meetings and touch base with program leaders and stakeholders for policy alignment, compliance, and diagnosis;
• Analyze HR trends and metrics and collaborate with program leaders to determine initiatives and programs in order to increase employee engagement and productivity; 
• Analyzes trends and metrics in partnership with the HR Center of Excellence (COEs) to develop solutions, programs, and policies;
• Prepare Weekly and Monthly Reports on critical HR Reports such as Attrition, COC, and Performance. Analyze data to provide recommendations and insights; 
• Manage and resolve a range of employee relations issues, from simple to complex. Conducts effective, thorough, and objective investigations and coordination for immediate concern resolution;  
• Strong familiarity with labor laws and similar legislation. Provide advice and facilitate high-risk dispute resolution and critical disciplinary decisions relating to the Company Code of Conduct. Ensure end-to-end internal disciplinary process compliance and documentation. 
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. If needed and authorized, represent the company at SENA conferences. 
• Facilitate and improve the New Employee Orientation. Conduct focus group discussions, crash courses, and other learning discussions;
• Act as a people partner and ensure a positive employee experience to increase commitment, compliance, engagement, and productivity;
• Actively work with, communicate, and support stakeholders in all aspects of HR to help achieve the Operational goals of the business;
• Assist in the conceptualization, development, & implementation of Human Resources projects or initiatives to maintain competitive advantage and increase employee engagement;
• Ensure a seamless employee offboarding experience. Gather needed data and prepare the report as needed.  
• Attend to any tasks and reports the Sr. HRBP, Manager, and Officer may assign.

About the Role
We are seeking an experienced Knowledge Analyst II with strong authentication expertise and a deep understanding of luxury handbags and leather goods. This is a senior individual contributor role focused on owning complex knowledge initiatives, improving authentication accuracy through structured data and insights, and helping evolve how Entrupy captures, analyses, and operationalises product intelligence.

You’ll work cross-functionally with Authentication, Training, Engineering, and Product teams, acting as both a subject matter expert and a strategic partner. This role requires high-level thinking, strong judgment, and the ability to lead projects from concept through execution.

Reports to: Knowledge Team Lead
Location: Remote -Philippines, India, Hong Kong, Japan

What you’ll do:

• Serve as a subject matter expert in luxury handbag and leather goods authentication, supporting high-impact authentication and training initiatives.
• Make meaningful contributions to the development, evolution, and quality control of Entrupy’s knowledge systems, ensuring they are accurate, scalable, and aligned with business needs.
• Analyse authentication trends, error patterns, and product data to identify gaps, risks, and opportunities for improvement.
• Own and drive medium- to large-scale projects related to new brand and product support, knowledge structure, tooling, or content strategy, including defining scope, timelines, and success metrics.
• Create advanced documentation, product intelligence frameworks, and reference materials that support expert-level decision-making.
• Partner closely with Engineering and Product teams to inform how knowledge is structured, tagged, and surfaced within Entrupy’s platforms.
• Contribute to the design and refinement of training programs, helping raise the overall expertise of the global authentication team.
• Stay ahead of market trends, brand updates, and emerging counterfeit techniques, translating insights into actionable knowledge assets.
• Mentor and provide guidance to more junior Knowledge Analysts, supporting team growth and consistency.

What you bring:

• 2+ years of experience in authentication, knowledge management, luxury goods research, fashion merchandising, or a closely related field.
• Demonstrated expertise in authenticating luxury and contemporary handbags and leather goods, with strong brand-level knowledge.
• Proven ability to think analytically about data, patterns, and systems, not just individual cases.
• Experience leading projects or initiatives independently, with a track record of follow-through and impact.
• Exceptional written communication skills, with the ability to synthesise complex information into clear, usable resources.
• High attention to detail paired with strong judgment and investigative instincts.
• Comfort working with large visual datasets, structured documentation, and analytical tools (spreadsheets, tagging systems, internal platforms).
• A collaborative mindset and confidence working cross-functionally in a fast-paced, evolving environment.
• Deep interest in fashion, luxury, craftsmanship, and the role of authentication in protecting consumers and brands.

Culturally, we operate with intelligence, respect, and curiosity, relentlessly pursuing ideas to improve our offering and execute our mission.

We have had an incredible run so far and are laying the foundation for a culture that is fast-paced, entrepreneurial, and rooted in passion, kindness, and positivity. We live by these values – we hire by them, promote them, and celebrate them every day. 

If you are passionate about solving challenging problems in a diverse setup, we’d love to connect!

Senior Consulting Manager – GDC (Global Delivery Center)

The GDC Senior Consulting Manager reports to the Director of Consulting Operations of the Global Delivery Center organization. The role plays a critical part in providing support to the GDC team members to ensure engagement success and people management.  This person will collaborate with GDC Leadership, GDC Operations and Resource Management to provide optimized project staffing.  This role plays a key role in maintaining proper GDC delivery team utilization and maximizing revenues.

Responsibilities 

• Collaborate with GDC Consulting Operations to identify and assign project resources to client engagements.
• Build and maintain relationships with internal stakeholders that characterize partnership, cooperation and trust.
• Participate in regular ideation and consultation meetings with GDC and onshore counterparts.
• Manage own projects where required.
• Oversee medium to large concurrent client projects while maintaining oversight to identify risk, escalations and issue resolution.
• Manage and resolve escalations between the project, client or other internal organizations in a satisfactory manner.
• Oversee resource planning, and coordination of project activities between client and internal/external resources needed to accomplish strategic business goals.
• Mentor staff in Agile methodologies and best practices in project management to enhance project delivery.
• Provide teams with clear understanding of responsibilities, accountabilities and growth plan by communicating and managing work assignments, training, and performance appraisals.
• Spearhead multiple Internal initiatives yielding impactful results to the growth of the organization and its employees.
• Ensure that bench time for Consultants is used to improve skills in line with Practice technology roadmaps.
• Monitor the alignment of program scope with strategic business objectives.
• Solicit feedback Delivery Owners of engagements where GDC team members are aligned.
• Conduct interviews of prospective GDC candidates.

Qualifications

• 7+ years demonstrated client relationship skills and experience setting and managing client expectations.
• Experience / background on Java
• Strong verbal and writing skills.
• Ability to communicate effectively up to Executive Levels.
• Extensive experience aligning diverse teams across multiple locations to deliver projects in alignment with project commitments.
• Has a strong sense of working collaboratively with the GDC Leadership team.
• Deep, professional knowledge in internal stakeholder management, people management, and software project Delivery.
• Ability to lay out sound work plans and resolve competing trade-offs.
• Ability to manage up to 30 people and provide guidance on their career development.
• Ability to passionately develop and nurture the next in line leaders.
• Ability to remain composed during challenging and critical situations.
• Demonstrated experience in Agile best practices and delivery methodologies.
• Experience working with sales and solutioning stakeholders on staffing and timeline commitments and ensure there is alignment in expectations is a plus.

Anaplan is hiring an Enterprise Account Executive based in Manila, Philippines primarily covering Philippines market. This is a direct field sales role focusing on both hunting and farming across Enterprise Customers in Philippines.

In this role, you will take your proven track record of selling sophisticated technology solutions and account management and sell an incredibly versatile platform. Our sales team is helping industry leaders understand the impact of Anaplan products and how our connected planning solution is ending siloed decision-making. You will help our customers achieve their immediate business goals while setting their business up for the future. 

This role will be a catalyst to Anaplan’s continued growth while leading digital transformation reporting directly to the Regional Vice President (RVP), Philippines. You may have up to 15-20 accounts in a defined geographic territory, combination of greenfield accounts and existing Anaplan customers. This type of territory requires someone to further build our footprint by hunting and locking in new logo accounts as well as rapidly growing opportunities within the current customer base. 

Your Impact 

• Engage with targeted customers to identify business processes in need of digital transformation and position Anaplan’s outstanding ability to solve critical business problems
• Build Anaplan’s business value throughout the selling engagement. Navigating sophisticated prospect environments to align the prospect around the Anaplan solution
• Conduct highly effective presentations from Director through SVP and key C-suite level decision makers including CFOs, CROs, and senior leaders in supply chain, workforce, and other business functions
• Develop customers and own opportunity management start-to-finish across multiple customer targets and functions
• Apply Anaplan’s value-based selling methodology and tools to run sales processes and accurately forecast business
• Employ outstanding account leadership skills to identify account expansion opportunities by cross-selling and up-selling opportunities within targeted accounts
• Perform strategic sales planning, leading to accurate forecasting of the business
• Work with cross-functional members of Sales Development Reps, Marketing, Solution Consultants, and the Customer Success teams 

Your Qualifications 

• At least 8 years of consultative sales experience into Fortune 2000 companies or Local Enterprise companies in Philippines selling Software and SaaS solutions.
• Shown success selling into C-Suite Executives in various industries 
• Track record of overachieving sales quota & targets, including demonstrated history of multiple high six-figure annual contract value (ACV) deals (services and/or software)
• Demonstrated network in your industry territory, with a mix of some customers and implementation partners
• Demonstrated experience with sophisticated partner & internal team organizations
• Having domain understanding on cross functional areas such as Supply Chain, FP&A, Workforce Planning & Sales etc
• Strong, demonstrated opportunity management practices (e.g. sales process, qualification, executive presentation skills, quote presentation and negotiation), and ability to balance multiple (3-5) opportunities at once 

Preferred Skills 

• Familiarity with MS Excel, SFDC, Altify, Marketo, and Engagio a plus 
• Account Planning experience Altify, MEDPICC, Miller Heiman 

Bonus Points

· Experience selling Supply Chain Planning Solutions, EPM ERP or BI software solutions is a "nice to have", but we will certainly consider enterprise software sales experience.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Customer Growth Specialist!

About the Role

The Senior Customer Growth Specialist is a post-sales, outbound role focused on generating expansion pipeline from our long-tail customer base. This role sits at the intersection of Customer Success and Sales, with a clear mandate: identify customers with growth potential, engage them proactively, and create qualified expansion opportunities.

This is a high-activity, commercially focused role. You will work from data, signals, and insights to prioritize outreach, qualify opportunities, and hand off expansion pipeline to Customer Success Managers or Sales partners. While customer experience matters, success in this role is measured primarily by pipeline creation.

What You’ll Do:

• Proactively engage existing Backblaze customers through outbound outreach (email, calls, LinkedIn, etc.)
• Identify expansion opportunities using signals such as product usage, intent data, account activity, and engagement trends
• Qualify customer needs, timelines, and expansion potential through discovery conversations
• Create and progress qualified expansion opportunities in Salesforce
• Partner closely with Customer Success Managers, Technical Account Managers, and Sales to ensure clean handoffs
• Maintain strong CRM hygiene and accurate activity tracking
• Participate in ongoing enablement and feedback loops to improve messaging, targeting, and conversion rates

How Success Is Measured

• Expansion pipeline generated (primary metric)
• Opportunity quality and conversion to closed-won
• Outreach activity and engagement rates
• Accuracy and consistency of CRM data
• Collaboration and handoff quality with CS and Sales partners

The Right Fit:

• 5+ years of experience in a quota-carrying, outbound role (SDR, BDR, Inside Sales, Customer Growth, or similar)
• Strong English communication skills at a C1 level or above, with the ability to work directly with U.S. accounts and communicate confidently in a client-facing environment
• Strong comfort with proactive outreach and customer conversations
• Experience working with CRM systems (Salesforce preferred)
• Ability to quickly understand technical or product-driven value propositions
• Strong written and verbal communication skills
• Data-driven mindset with the ability to prioritize accounts and opportunities

Bonus Points For:

• Experience selling to existing customers (expansion, upsell, cross-sell)
• Familiarity with SaaS, cloud infrastructure, or usage-based pricing models
• Experience working with long-tail or high-volume customer segments

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Position Overview:

We are looking for a detail-oriented Software QA Tester to join our engineering organization and help ensure the quality, reliability, and usability of our healthcare software products. You will work hands-on with our in-house developed applications — with a primary focus on our Electronic Health Record (EHR) system and our end-to-end Revenue Cycle Management (RCM) platform — testing new features, validating bug fixes, and helping the development team ship software that providers, billers, and administrators can rely on.

This role is well-suited for an experienced QA professional looking to grow within a healthcare-focused engineering team, or for a recent computer science / software engineering graduate who wants to get hands-on exposure to real-world software development by starting on the QA side. You will partner directly with developers, product managers, and other QA team members to clarify requirements, design test cases, execute test runs, and provide clear, actionable feedback that drives product quality forward.

Key Responsibilities:

• Execute manual test cases against new features, bug fixes, and regression suites across our EHR, RCM, and billing applications.
• Read and interpret feature requirements, user stories, and design specifications to develop clear, repeatable test plans and test cases.
• Perform functional, regression, exploratory, cross-browser, and basic usability testing on web-based applications.
• Reproduce reported issues, identify clear steps to reproduce, and document defects with sufficient detail (environment, data, screenshots, logs, expected vs. actual behavior) for the development team to act on quickly.
• Track, prioritize, and manage tickets and test progress in JIRA, including filing well-formed bug reports and verifying fixes.
• Participate in Agile ceremonies (stand-ups, sprint planning, refinement, retrospectives) and provide quality input on user stories and acceptance criteria.
• Collaborate closely with developers throughout the development cycle — not just at the end — to catch issues early and reduce rework.
• Validate workflows that span both clinical (EHR) and financial (RCM/billing) sides of the platform, ensuring data flows correctly end-to-end (e.g., from documentation through charge capture, claim generation, payment posting, and reporting).
• Maintain organized test documentation, including test cases, test data, and results, so that knowledge is shared across the team.
• Help uphold our HIPAA-aligned security and privacy practices during testing, including responsible handling of any PHI or PHI-like test data.
• Continuously look for opportunities to improve QA processes, test coverage, and tooling.

Required Qualifications:

• 2–5 years of experience testing software platforms in a professional environment, OR Equivalent hands-on exposure to the software development process.
• Demonstrated ability to think critically, break down workflows, and approach software testing systematically.
• Solid understanding of how software is built and shipped, including version control, build/release cycles, and the general roles of developers, QA, and product within an engineering team.
• Strong understanding of fundamental QA concepts: test cases, test plans, regression testing, smoke testing, exploratory testing, and the software development lifecycle.
• Ability to write clear, concise, and reproducible bug reports with appropriate detail and severity/priority assessment.
• Comfort testing modern web applications across major browsers (Chrome, Firefox, Edge, Safari) and screen sizes.
• Basic familiarity with reading and writing simple SQL queries to validate data in a relational database (e.g., SELECT statements, joins, filtering).
• Comfort using browser developer tools (inspecting elements, viewing console logs and network requests) to help isolate issues.
• Hands-on experience with JIRA (or a similar issue tracker such as Azure DevOps or Linear) for ticket creation, tracking, and workflow management.
• Familiarity with Agile/Scrum methodologies and working alongside a development team in sprint cycles.
• Comfort working with shared documentation tools (e.g., Confluence, Google Docs, Notion) for test plans and knowledge sharing.
• Working understanding of HIPAA Privacy and Security Rule fundamentals, particularly as they relate to handling Protected Health Information (PHI) in development and test environments.
• Awareness of the importance of using sanitized or synthetic data, avoiding the storage of real PHI in unsecured locations (screenshots, tickets, shared docs), and following established policies for access and data handling.
• Excellent communication skills in spoken and written English.

Preferred Qualifications:

• Prior exposure to testing healthcare software (EHR/EMR, RCM, medical billing, practice management, or similar).
• Basic familiarity with healthcare concepts such as patient encounters, claims, EOBs/ERAs, eligibility, or the general flow of the revenue cycle.
• Experience with API testing tools such as Postman or Insomnia.
• Exposure to test management tools (e.g., TestRail, Zephyr, Xray).
• Exposure to or interest in test automation frameworks (e.g., Selenium, Cypress, Playwright); no prior automation experience required, but willingness to learn is a plus.
• Experience using AI tools (e.g., Claude, ChatGPT, Cursor) responsibly to assist with tasks like generating test case ideas, drafting bug reports, or exploring application behavior — we view AI as a force multiplier for QA, not a replacement for sound testing judgment.
• Associate's or Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent practical experience.

Details:

• Must be willing to work US hours. This position requires flexibility in working hours, covering varying shifts from 7:00 AM Pacific Time to 5:30 PM Pacific Time, based on business needs.
• This position will be a full time Independent Contractor role
• This position will be remote, but we are seeking someone based out of The Philippines
• Pay: $11.00-$14.00 USD/hr depending on experience

If you meet the above qualifications, we encourage you to apply. Please submit your resume in English, along with any relevant portfolio or project examples, for our review.

(Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information).

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.

The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.

Key Responsibilities 

Employee Relations Management

• Serve as custodian of employment terms and agreements, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. (async) Small challenge
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in accuracy, governance, and scalability of procurement master data, including SKU creation, updates, and lifecycle management across multiple markets. In addition to managing a team of Data Specialists, the Senior Team Leader will drive process standardization, operational governance, and automation initiatives to support HelloFresh’s growing global procurement operations. You will work closely with Food Safety, Supply Chain, Procurement, and Technology teams to ensure SKU data processes are efficient, reliable, and designed for scale, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead, coach, and develop a team of Data Management Specialists responsible for processing SKU lifecycle changes requested by Category and Procurement teams.
• Own the end-to-end delivery of the Data Management service portfolio, ensuring high operational performance, data accuracy, and adherence to service level agreements (SLAs) across multiple markets.
• Provide ongoing coaching, performance management, and professional development to build and sustain a high-performing, engaged team.
  
• Establish and maintain robust data governance frameworks to ensure accuracy, consistency, and compliance across SKU master data.
  
• Implement quality assurance practices, including four-eye review principles and error-prevention mechanisms, to minimize data inconsistencies and operational risk.
  
• Serve as the subject matter expert for Procurement Master Data Management within the Supply Chain Shared Services organization.
  
• Develop and manage KPI frameworks and operational dashboards to monitor performance, productivity, service quality, and data accuracy.
  
• Drive continuous improvement initiatives to standardize and harmonize SKU management processes across international markets.
  
• Identify and implement opportunities for automation, tooling enhancements, and workflow optimization in collaboration with Product and Technology teams.
  
• Lead operational transformation initiatives aimed at improving efficiency, scalability, and transparency within the Data Management service offering.
  
• Partner closely with Procurement, Food Safety, Supply Chain Planning, and Product teams to ensure accurate data flows and strong operational alignment.
  
• Manage escalations and resolve operational issues promptly to ensure service continuity and minimal business disruption.

What you’ll bring

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, or a related field.
  
• Minimum of 5 years of experience in supply chain operations, procurement operations, master data management, or a comparable operational environment.
  
• At least 2 years of leadership or team management experience within operational or shared services organizations.
  
• Strong experience working with ERP/MRP systems and managing operational data workflows.
  
• Proven track record in developing and managing KPIs, reporting frameworks, and operational performance dashboards.
  
• Demonstrated ability to drive process improvements, standardization, and automation initiatives.
  
• Advanced proficiency in Google Workspace and/or Microsoft Office applications (e.g., Excel, Sheets, Docs, and Slides).

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

Job Title: Social Media Manager 

Role: Freelancer 

Duration: 1-2 months

Location: Manila, Philippines

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

IIG are looking for a Social Media Manager to play a key role in driving business success through best-in-class use of social media. 

With support from IIG’s Editorial & Strategy hub team and an embedded team of data analysists, social creatives and community managers, and a direct line into Health Care Brand’s Marketing team this role will be a key part of Health Care Brand’s strategic function, helping reach, recruit and activate audiences around social content rooted in the culture, interests and stories people really care about and respond to! 

You will be the go-to source of knowledge and inspiration for best practice and innovation at strategy design stage, and responsible for content performance during publishing and distribution, using real-time data and A/B testing to inform iterative, incremental optimisation against client objectives – be that reach, actions or retained audience growth. 

You will need to be an assured and authoritative presence in senior management team meetings providing an insightful and strategic point-of-view on all things social. 

What you will be doing: 

Core function:  

Social Media Planning: 

• Will serve as support to the Digital Strategist/Planner to plan and develop monthly content calendars, assisting in creative conceptualization of social campaigns across media channels, and define and execute social media strategy for different platforms.   
• You will be accountable for producing weekly, monthly and quarterly reporting – with analysis providing learnings to guide constant improvement of social KPI to all relevant teams and stakeholders. 
• Planning and scheduling posts at optimal times to maximize reach and engagement. 
• A keen eye on emerging social trends, new platforms and audience behaviours, you will be able to offer a clear position on how brands should best behave in social. 
• Crisis Management: Handling any negative feedback or crises promptly and professionally to protect the brand's reputation. 
• Understanding the nuances of each platform (Meta, TikTok, Twitter, Youtube, etc.) and tailoring strategies accordingly. 
• Testing new features, tools, and formats to find innovative ways to engage the audience and drive results.  
• Monitoring of competitor activities within social media channels through different platforms and tools (ie. Brandwatch).  
• Knows how to copywrite social content is a plus point 

Workflow management: 

• Uses project management and workflow tools.  
• Responsible for the timely delivery of projects, escalating any potential issues to the Account Director, Account Managers, and Strategy Head.  

 Team development and inspiration:  

• Actively participate in the sharing of knowledge and the facilitation of learning within the Studio.  
• Encourage a great team environment whilst keeping client centricity at the core of the team culture and values.  
• Influence and inspire your internal team to deliver projects to a high standard including QC.  

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.  
• Highly creative with the ability to generate ideas and practically contribute to studio output.  
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.  
• You will have a high level of expertise in managing and optimising paid social boosting across Facebook Business Suite and plenty of examples of how you have enhanced ROI through smart interest-targeting and testing. Experience of managing paid social on other platforms (Meta, Twitter, TikTok, Youtube etc) is a bonus. 
• You will have an instinctive (and data-backed) understanding of how to find the right influencers and media partners to reach any target audience and know how to ensure we get the best out of them. 
• Experience across a range of social media management tools to schedule content, manage campaigns and sign-offs and generate client-facing reports 
• Proficient in Microsoft Office and other related software.  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17521

#LI-D1 #LI-Hybrid

Required Qualifications

Education: Bachelor's/College Degree, Human Resource Management, Business Studies/Administration/Management, Psychology, or equivalent.Experience: 

• At least 1 year of experience in HR Employee Relations and Engagement facet.
• With a strong background in Labor and Employee Relations.
• Background in all HR facets is an advantage.
• Proven experience in developing and maintaining relationships with key internal and external stakeholders.

Skills: 

• Strong Analytical Skills.
• Data Management/ Data Accuracy.
• Engaged in facilitation and training skills.
• Commitment to delivering the highest quality first time.
• Proven ability to work to deadlines and under pressure with a positive attitude.
• Compassionate.

Languages: Outstanding written and verbal English communication skills.

Other Requirements: Amenable to working on a shifting schedule, especially night shift.

Key Responsibilities

• Act as the main Program Partner for HR-related concerns involving employee life cycle inquiries, which may include onboarding, offboarding, lateral transfers, and any employee movements;  
• Act as a generalist with a full understanding of compensation and benefits, basic health and wellness policies, and other critical HR processes. Liaise with critical HR-related concerns involving its respective Center of Excellence (COEs). Ensure that concerns are resolved in a timely manner. Liaise with employee concerns to respective departments and support groups if needed; 
• Conduct constant meetings and touch base with program leaders and stakeholders for policy alignment, compliance, and diagnosis;
• Analyze HR trends and metrics and collaborate with program leaders to determine initiatives and programs in order to increase employee engagement and productivity; 
• Analyzes trends and metrics in partnership with the HR Center of Excellence (COEs) to develop solutions, programs, and policies;
• Prepare Weekly and Monthly Reports on critical HR Reports such as Attrition, COC, and Performance. Analyze data to provide recommendations and insights; 
• Manage and resolve a range of employee relations issues, from simple to complex. Conducts effective, thorough, and objective investigations and coordination for immediate concern resolution;  
• Strong familiarity with labor laws and similar legislation. Provide advice and facilitate high-risk dispute resolution and critical disciplinary decisions relating to the Company Code of Conduct. Ensure end-to-end internal disciplinary process compliance and documentation. 
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. If needed and authorized, represent the company at SENA conferences. 
• Facilitate and improve the New Employee Orientation. Conduct focus group discussions, crash courses, and other learning discussions;
• Act as a people partner and ensure a positive employee experience to increase commitment, compliance, engagement, and productivity;
• Actively work with, communicate, and support stakeholders in all aspects of HR to help achieve the Operational goals of the business;
• Assist in the conceptualization, development, & implementation of Human Resources projects or initiatives to maintain competitive advantage and increase employee engagement;
• Ensure a seamless employee offboarding experience. Gather needed data and prepare the report as needed.  
• Attend to any tasks and reports the Sr. HRBP, Manager, and Officer may assign.

Job Title: Digital Manager

Role: Freelancer 

Duration: 7 months

Location: Manila, Philippines

About the role:

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

We are currently looking to hire a Digital Manager with 2-3 years brand experience to manage digital content for a key account based at the client’s business. You will be joining a fun and dynamic team who are all passionate about their clients and their communication needs. This is a great opportunity for a level headed, strategic thinker, who has a passion for great content and creating impact 

The Digital Manager will be responsible for owning, implementing and iteratively improving the clients content planning and creation– including audience engagement, reach, and growth, tone of voice, original format development, content commissioning, planning, scheduling, and optimisation through to reporting on KPIs. You will provide strategic recommendations and input every step of the way from campaign, proposition and format development, publishing plans, optimisation, measurement, and evaluation. 

The success of the role will rely on your ability to spot opportunities to help our clients achieve their business ambitions. 

What you will be doing: 

• The Digital Manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms across Website, Facebook, LinkedIn) to build brand presence and trust, both online and in-person. 
• Role will be required to both plan and implement digital advertising formats and budget across social platforms 
• The job requires engaging audiences digital platforms to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand. 
• As a Digital Manager, all your messaging, content, and crisis observation across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community. 
• PR - managing and extending a brand's audience; engaging with the audience across social platforms (both positive and negative) alongside client 
• Voice of consumer analysis 
• Prepare reports + make suggestions 
• Capture trending moments or social media content and format trends on to be leveraged 
• Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges. 
• This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills 

What you need to be great in this role: 

• Social Media Savvy – knows how to build online communities, engage with customers 
• Must be familiar with any Response Management tool like Sprinklr, Social Studio, Social Bakers, and others 
• Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage) 
• Ability to ideate and work with creative team to create content – from reels, photo posts, snaps, landing pages, brand pages, etcRole requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it. 
• The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17517

#LI-D1 #LI-Hybrid

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Senior Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Investigate and resolve complex quantity and price discrepancies, identifying patterns and root causes to prevent future occurrences.
• Extract, consolidate, and analyze invoice reconciliation data to identify opportunities for process improvements and present findings to leadership.
• Serve as a key point of contact for internal stakeholders, including Accounts Payable, Supply Chain, and Procurement teams acting as the Team Lead’s deputy.
• Lead initiatives to improve invoice reconciliation accuracy and efficiency through process enhancements.
• Influence stakeholders to standardize, implement improvements and minimize invoicing errors across multiple regions.
• Train and mentor junior team members, offering guidance and best practices in invoice reconciliation.
• Collaborate with suppliers to resolve escalated disputes and ensure prompt resolution of discrepancies.

What you’ll bring

• 5+ years experience in invoicing, billing, accounting, or financial reconciliation.
• Advanced proficiency in Microsoft Excel/Google Sheets and data analysis tools.
• Strong knowledge of ERP systems (Oracle experience preferred).
• Experience working with large datasets, performing root cause analysis, and implementing process improvements.
• Ability to interpret financial data and present actionable insights to stakeholders.
• Excellent problem-solving and critical thinking skills.
• Experience working in a fast-paced, high-volume environment.
• Language: English required; additional European languages (German, Dutch, French, Spanish, Italian) are a plus.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

Key Responsibilities

Team Leadership & Development

• Team Leadership & Development

People Management: Lead and manage a team of Quality Analysts, providing the coaching, support, and professional development necessary to meet performance targets.

• Individual Development Plans: Conduct at least bi-monthly 1-on-1 career coaching sessions to help team members bridge skill gaps, focusing on competencies like advanced RCA, stakeholder management, and policy expertise.
• Onboarding & Upskilling: Oversee the onboarding of new Quality staff and collaborate with the Training team to address upskill/cross-skill needs based on quality performance.
• Conflict & Dispute Resolution: Serve as the final arbiter for internal audit disputes and technical calibration variances that cannot be resolved at the Quality Analyst level. Handle internal and external escalations through the standard processes within the agreed turnaround time.

Quality Governance 

• Sampling Audit Management:  Oversee the full 360-degree sampling cycle—from defining the sampling logic and verifying statistically significant data sets to managing the appeal process and final analysis. Ensure the Quality Team’s compliance with the sampling volume requirements.
• Executive Reporting: Support the Quality Manager during WBR, MBR, and QBR sessions, translating complex audit data into high-impact "Executive Summaries" and “Path to Green” or “Get Well” strategies.
• Internal Quality Alignment:  Lead cross-functional Quality Meetings for each Line of Business (LOB) to drive performance visibility. This includes deep dives into key metrics— Audit Completion Rate, Quality Scores, Critical Errors —while ensuring all teams are aligned on the latest policy or quality guidelines updates, organizational changes, and auditor accuracy (ATA) results.
• Audit the Auditor (ATA): Execute the "checks on the checker" framework to maintain audit standardization and eliminate auditor bias across the team.
• Operational Alignment: Spearhead Weekly Meetings with Operations and Training Teams to align on upskilling needs and action plans, based on quality trends.

Policy Documentation: Maintain and update internal "huddle" documents or monitoring guidelines upon receiving clarifications from the client, ensuring a seamless cascade to all stakeholders.

Required Qualifications

• Education: A bachelor's or College degree is standard. Senior High School graduates may be considered with at least 6 months of BPO experience.
• Experience: Typically 3 years of Quality Assurance experience in a BPO setting. Experience in the same program is highly desirable.
•  Skills: 
• Good leadership skills
• Strong knowledge of QA fundamentals, principles, and methodologies.
• Excellent analytical skills and  proven ability to perform Defect Analysis, Trend Analysis, and Root Cause Analysis (RCA) to identify "The Why" behind the numbers
• Ability to distinguish between an "Individual Error" and a "Systemic Policy Gap" and correlate with Operational KPIs.

Ability to translate complex data sets into "Executive Summaries" and "Path-to-Green" strategies for stakeholders.

• Good stakeholder management skills
• High proficiency in Google Sheets/Excel (macros, complex formulas, pivot tables) and Slides/PPT to create high-impact visual dashboards for WBR, MBR, and QBR presentations.
• Familiarity with Google Analytics

Program-specific skills required.

• Language: Exceptional English communication skills (written and verbal) to confidently represent the Quality department in meetings with internal and external stakeholders.

The Role

At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in leading and optimizing logistics operations, managing the Philippines-based logistics team, and ensuring efficient processes, strong performance, and seamless collaboration across teams — contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead and manage the Philippines-based HelloConnect Logistics team, including task delegation, training, onboarding, and team engagement activities
• Ensure adherence to company policies, procedures, and performance standards across the team
• Develop, maintain, and monitor daily task checklists to ensure all responsibilities are completed efficiently
• Conduct performance reviews and support recruitment and hiring initiatives for the team
• Create and maintain standard operating procedures (SOPs), while identifying opportunities for process improvements and proactively addressing challenges
• Provide reporting and analysis support to the HelloFresh Inbound Logistics team, ensuring coverage during peak periods and team absences
• Collaborate closely with cross-functional teams, including procurement, production, and quality assurance, to ensure smooth operations
• Plan and execute regular team engagement and team-building activities for the Philippines-based HelloConnect team
• Remain highly flexible and provide coverage as an Inbound Coordinator during vacations, emergencies, or business-critical situations
• Manage and lead remote teams effectively, with preference for candidates who have experience working with offshore teams and remote work environments
• Maintain flexibility with work schedules, including the requirement to work one weekend day each week (e.g., Tuesday to Saturday or Sunday to Thursday). The Team Lead must remain open to future schedule adjustments as needed by the business.

What you’ll bring

• Experience in logistics and supply chain, preferably within the food or CPG industry
• Strong proficiency in Microsoft Office tools, with advanced skills in Microsoft Excel
• Ability to work independently while managing and tracking multiple processes effectively
• Strong multitasking skills, with the ability to thrive in a fast-paced environment
• Excellent organizational skills and high attention to detail
• Strong communication skills, with the ability to clearly articulate ideas, processes, and decisions both verbally and in writing
• A process-driven mindset, with a focus on documentation and the use of structured workflows and checklists
• Proven leadership skills, with the ability to engage, support, and develop team members
• Proactive and solutions-oriented, with the initiative to identify opportunities and drive improvements

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

 #helloconnect
#LI-Remote
#hcgreenhouse

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses the UK, US and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We are growing our Philippines-based Creative team and we’re on the look out for some amazing Video Editors to join us! The primary purpose of this role is to bring our amazing brand stories to life through compelling, high-quality video content that educates, entertains, and inspires our community, all while supporting our fantastic cause.

Reporting through to the Post Production Producer, you will be a key contributor in our Video team, helping us meet business goals through bold ideas and excellent creative work. We want to deliver high-performance, on-brand video work that other brands want to copy and people want to share.

This is a hands-on editing role where you’ll demonstrate expert-level skill in all aspects of post-production, including editing, rhythm, pacing, storytelling, sound editing and mixing, and colour correction. Motion Design expertise would be an added bonus!

If you worked here this past month here are some things you might have been involved in

• Delivering a consistent volume of high-quality, final video assets for our social channels and website, ensuring they meet all technical and creative specifications.
• Applying an imaginative and inventive approach to a new video campaign edit, ensuring the final product is captivating and strictly on-brand.
• Troubleshooting technical issues with video files or software, finding resourceful ways to deliver a strong narrative within existing footage constraints.
• Proactively asking for specific, constructive feedback on an edit from the Creative Lead and relevant stakeholders to ensure the final product meets the creative vision.
• Maintaining our video asset library by meticulously organising, naming, and archiving project files to ensure accessibility for the broader creative and marketing teams.

Let’s talk about you

You’re a post-production expert with a creative flair

You utilise advanced features of professional editing software (e.g., Adobe Premiere Pro, DaVinci Resolve) to create engaging and polished content. You excel at storytelling and developing creative treatments, experimenting with different music and sound combinations to achieve the desired emotional impact. Bonus points if you have skills in Motion Design!

You’re a highly organised, self-aware contributor

You effectively manage your editing schedule, prioritising multiple projects based on business urgency and ensuring all project milestones are met. You know your technical limits and proactively communicate when you require training or support. You actively seek to understand video performance data to inform your future editing choices and contribute to continuous improvement.

You’re a values-led team player

You understand that excellent video work is a team sport, not a solo mission. While you own your execution, you are genuinely invested in shared successes and building something great together. You actively ask for and share feedback - offering clear, kind, and timely critiques to others and regularly seeking specific, constructive input on your own edits. You believe in making the team better and actively share effective workflows or tips to improve overall content creation.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Please note: this role will close on Monday 1 December 

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses the UK, US and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We are growing our Philippines-based Creative team and we’re on the look out for some amazing Video Editors to join us! The primary purpose of this role is to bring our amazing brand stories to life through compelling, high-quality video content that educates, entertains, and inspires our community, all while supporting our fantastic cause.

Reporting through to the Post Production Producer, you will be a key contributor in our Video team, helping us meet business goals through bold ideas and excellent creative work. We want to deliver high-performance, on-brand video work that other brands want to copy and people want to share.

This is a hands-on editing role where you’ll demonstrate expert-level skill in all aspects of post-production, including editing, rhythm, pacing, storytelling, sound editing and mixing, and colour correction. Motion Design expertise would be an added bonus!

If you worked here this past month here are some things you might have been involved in:

• Delivering a consistent volume of high-quality, final video assets for our social channels and website, ensuring they meet all technical and creative specifications.
• Applying an imaginative and inventive approach to a new video campaign edit, ensuring the final product is captivating and strictly on-brand.
• Troubleshooting technical issues with video files or software, finding resourceful ways to deliver a strong narrative within existing footage constraints.
• Proactively asking for specific, constructive feedback on an edit from the Creative Lead and relevant stakeholders to ensure the final product meets the creative vision.
• Maintaining our video asset library by meticulously organising, naming, and archiving project files to ensure accessibility for the broader creative and marketing teams.
• Reviewing and providing clear, constructive feedback on edits submitted by editors on your team, ensuring their work meets our creative and technical standards before delivery.
• Acting as a first point of guidance for editors, supporting them through creative challenges, technical roadblocks, and feedback processes so they can produce their best work.

Let’s talk about you

You’re a post-production expert with a creative flair

You utilise advanced features of professional editing software (e.g., Adobe Premiere Pro, DaVinci Resolve) to create engaging and polished content. You excel at storytelling and developing creative treatments, experimenting with different music and sound combinations to achieve the desired emotional impact. Bonus points if you have skills in Motion Design!

You’re a highly organised, self-aware contributor

You effectively manage your editing schedule, prioritising multiple projects based on business urgency and ensuring all project milestones are met. You know your technical limits and proactively communicate when you require training or support. You actively seek to understand video performance data to inform your future editing choices and contribute to continuous improvement.

You’re a values-led team player

You understand that excellent video work is a team sport, not a solo mission. While you own your execution, you are genuinely invested in shared successes and building something great together. You actively ask for and share feedback - offering clear, kind, and timely critiques to others and regularly seeking specific, constructive input on your own edits. You believe in making the team better and actively share effective workflows or tips to improve overall content creation.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Please note: this role will close on Monday 1 December 

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Philippines.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

We are looking for a Technical Business Analyst who will play a key role within the Operations, Governance, and Control team by gathering, analysing, and documenting data requirements to support the delivery of a centralised, self-service data platform across all business divisions, while assuming responsibility for existing data reporting and operational support activities. The role will have significant responsibility within the Data Strategy initiatives, including leading the end-to-end migration, reconciliation, and validation of five critical data domains to ensure business reporting requirements are successfully transitioned and aligned with business needs. In parallel, the position will contribute to foundational Data Strategy enablers, such as Master Data Management (MDM), data lineage, data cataloguing, and governance artefacts - essential to achieving sustainable, scalable, and compliant self-service analytics. The Technical Business Analyst will also produce high-quality documentation and actionable reports and dashboards to support informed, data-driven decision-making across program teams and senior leadership. This is a remote opportunity with shift timing starting from 7AM during normal time & 6AM during daylight savings.

Your EDGE Assignment/You Will

• Gather, analyse, and document data and reporting requirements across business divisions to support delivery of a centralised, self-service data platform.
• Collaborate with business stakeholders, data engineering, and tech ops teams to translate business needs into clear, traceable technical specifications, user stories, and acceptance criteria, using Jira and Azure DevOps, ensuring alignment with agile delivery cycles.
• Lead requirements, planning, and validation activities for the end-to-end migration, reconciliation, and testing of five critical data domains, ensuring reporting continuity and alignment with business needs.
• Maintain ownership of existing data reporting and operational support activities, promptly identifying and resolving reporting or data quality issues.
• Document current and future state processes, data flows, and governance standards, ensuring clear, accessible, and version-controlled documentation.
• Contribute to foundational Data Strategy initiatives, including Master Data Management (MDM), data lineage, data cataloguing, and governance artefact development.
• Ensure all data initiatives align with organisational data governance, security, privacy, and compliance requirements.
• Support testing and validation activities, including UAT preparation, issue tracking, and verification of migrated and newly developed data solutions.
• Monitor project progress, dependencies, and risks, proactively escalating issues and recommending solutions to maintain delivery timelines.
• Prepare and present high-quality reports and dashboards using Power BI (proficient in DAX and SQL) to provide actionable insights for program teams and senior leadership.
• Demonstrate flexibility to support team priorities as needed, readily pivoting to assist across tasks and initiatives.
• Take accountability and ownership for deliverables, working independently without close supervision while actively collaborating and contributing to team success.

Are you the one?

• 10+ years of experience as a Technical Business Analyst, preferably in data-driven and product-based environments.
• Strong hands-on experience with Power BI and DAX, including building dashboards, reporting solutions, and translating business insights into actionable data.
• Proficiency in Databricks and SQL for data analysis, querying, and supporting analytics and reporting initiatives.
• Hands-on experience using Confluence for documentation, collaboration, and knowledge management.
• Demonstrated expertise in technical documentation, including requirement gathering, user stories, process flows, and functional specifications.
• Experience leading UAT activities, coordinating with stakeholders, and ensuring successful delivery of business outcomes.
• Solid knowledge of data governance and data management practices, including MDM, RBAC/ABAC, PII compliance, data lineage, and cataloging.
• Excellent communication and stakeholder management skills, with the ability to collaborate across technical and non-technical teams.
• Strong documentation, analytical thinking, and problem-solving abilities.
• Proven ability to manage multiple priorities, deliver in fast-paced environments, and work independently.

Nice to Have

• Exposure to cloud platforms such as AWS and GCP.
• Experience working in the trading, financial services, or fintech domain.
• Understanding of trading platforms such as MetaQuotes and related ecosystems.
• Strong teamwork, collaboration, and time management skills.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• Health and life insurance for employees along with 2 dependents.
• Generous time off, including 20 days of annual leave per year (incremental leave up to 25 days) and paid sick leave.
• Team-building experiences and corporate parties.

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Technical Interview 1 (1 hour) 
• Cultural Fit Interview (30 minutes)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Philippines.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

You will play a key role in keeping Axi colleagues safe in the world of Cyber. With a key focus on engineering and automation, this role focuses on implementing strategic solutions to security problems, providing a secure environment for our customers and colleagues to operation in, without large operational overheads. Ranging from DevSecOps practices implementing security controls as code to policy-based controls across our network or identity environments.

Your EDGE Assignment/You Will

• Operate as a core member of the Security team and act as a subject matter expert for Axi in partnership with Axi strategic partners.
• Keep abreast of and play a hands on, investigative role in security incidents providing essential information to key control points.
• Drive improvements in threat intelligence capabilities aligned to industry best practice.
• Research security trends and emerging technologies, identify our business and technical requirements, perform technical evaluation and support deployment of multi-regional security solutions.
• Review implementation of security controls and evaluate effectiveness, make recommendations for improvements, and execute against those recommendations.
• Play a key role in projects through design, pilot, and deployment for new security solutions across multivendor cloud environments.
• Take a leading role in specific projects aligned to key skillsets ensuring delivery to a high standard.

Are you the one?

• Strong hands-on experience securing Microsoft Azure environments
• Expertise in Microsoft Defender for Cloud (secure score, recommendations, workload protection)
• Secure configuration & hardening of Azure Storage, VMs, Key Vault, and Networking (NSG, private access)
• Solid understanding of the Azure shared responsibility model

Microsoft Defender Expertise

• Experience with Defender for Endpoint and Defender for Identity
• Alert triage, investigation, and tuning using KQL
• Practical incident response experience (containment, RCA)

Offensive Security (Must-Have)

• Hands-on web, API, and cloud security testing
• Strong knowledge of OWASP Top 10 & OWASP API Top 10
• Attacker mindset with ability to design preventive controls

Nice to Have

• Red/Purple team exposure, MITRE ATT&CK
• Scripting (PowerShell / Python)
• WAF & API security (Akamai, Azure Front Door, Cloudflare)
• ISO 27001 / SOC 2 support
• Security automation (Azure Logic Apps / Functions)

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training & certifications and soft skills development.
• Health and life insurance for employees along with 2 dependents.
• Generous time off, including 20 days of annual leave per year (incremental leave up to 25 days) and paid sick leave.
• Team-building experiences and corporate parties.

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Hiring Team Interview (45 minutes)
• Final Interview (30 minutes)
  
  

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Philippines.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

We are looking for a Cloud Engineer who will supports the build and operation of cloud and enterprise infrastructure. You will be an active member and third level support for the Axi Infrastructure team. You will play a pivotal role to ensure stability and uptime, whilst directly contributing to the overall architecture and design of the Axi environment. When designing solutions, you ensure that systems are designed and optimized for High Availability, Disaster Recovery and cost optimisation.

Your EDGE Assignment/You Will

• Build and operate cloud infrastructure in Azure (primary), aligned to Well-Architected Frameworks
• Automate the provisioning, scaling, and management of infrastructure to ensure reliability and efficiency using CI/CD
• Support and administer enterprise identity and access systems
• Demonstrate a solid understanding of networking concepts, including VNets, DNS, VPNs, SSL, and firewalls
• Support and manage SaaS platforms
• Assist with cloud cost reporting and optimisation
• Collaborate effectively with cross-functional teams
• Identify root causes, fix and document problems, and implement preventive measures

Are you the one?

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 20 annual leave days per year.
• Health Insurance

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Technical Interview (1 hour)
• Cultural Fit (30 minutes)

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

So, what’s the role all about?

The Client Services Project Manager leads the implementation of NICE products after a sale is completed through direct or indirect channels. This customer-facing role involves significant partner and customer interaction and requires strong communication, professionalism, and the ability to coordinate cross-functional delivery.

As a Client Services Project Manager, a typical day might include the following:

1. Lead end-to-end delivery
• Direct and manage project execution from initiation through closure, ensuring delivery is completed on time, within scope, and aligned to success criteria.
2. Initiate and align stakeholders (internal + external)
• Define project scope, goals, and deliverables in collaboration with internal stakeholders and external stakeholders (partners and customers).
• Bridge the gap between stakeholders by facilitating clear communication, aligning expectations, and translating business needs into actionable delivery plans.
3. Conduct project kick-offs and establish governance
• Lead project kick-off meetings with internal teams and external stakeholders (partners and customers) to align on objectives, delivery approach, roles/responsibilities, governance, risks/dependencies, timelines, and communication cadence.
4. Build and manage the project plan
• Develop and maintain project plans, diagrams, and communication artifacts.
• Plan and schedule timelines, milestones, and deliverables using appropriate tools; track progress and outcomes.
5. Resource and dependency management
• Estimate resources needed and negotiate allocation with department/implementation managers.
• Identify and manage dependencies and the critical path to maintain delivery momentum.
6. Risk, change, and issue management
• Proactively manage scope changes, identify potential risks/issues, and implement contingency plans to minimize delivery impact.
7. Reporting and customer communications
• Develop and deliver status updates, progress reports, proposals, requirements documentation, and presentations.
• Communicate effectively and professionally with customers and internal teams throughout the project lifecycle.
8. Relationship management
• Build, develop, and maintain business relationships critical to project success across customers, partners, and internal stakeholders.
9. Closure and continuous improvement
• Obtain customer sign-off confirming the project's completion and acceptance.
• Conduct project retrospectives and produce recommendations to improve delivery outcomes.
• Develop best practices and reusable tools/templates to improve project execution and consistency.
10. Compliance
• Follow the company Code of Ethics and applicable policies and procedures at all times.

To Land This Gig You’ll Need

Education

• Bachelor’s degree in Business Management or a related field, or equivalent relevant work experience.

Experience

• 5–10+ years of customer-facing project management experience (enterprise preferred).
• Experience in call center/contact center environments; telephony and/or call recording industry experience preferred.
• Demonstrated success in delivering projects on time and within scope.

Core Skills & Competencies

• Strong project planning, coordination, and execution skills.
• Excellent written and verbal communication; confident in executive/customer-facing settings.
• Strong understanding of technology and the software development lifecycle (SDLC).
• Resource, risk, and change management capabilities.
• Critical thinking and problem-solving skills; able to make independent, sound decisions.
• Financial and budget competency.
• Highly organized; comfortable planning several months in advance.
• Ability to motivate and influence cross-functional teams.

Certification

• PMP certification required (PMI).

Requisition ID: 10828
Reporting into: Tech Manager
Role Type: Individual Contributor

• Paid holidays and flexible, take-it-as-you-need-it paid time off
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Specialist, Website Onboarding, you are responsible for ensuring a seamless and efficient onboarding process for our service professionals (our Pros) to our website offerings. You bring great communication, attention to detail, and technical expertise to help better our team and improve the lives of our Pros.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do Each Day

• Conduct live video onboarding calls with Pros to define business requirements, branding needs, and project milestones
• Execute the end-to-end build and launch of Pro websites using established templates and design guidelines, ensuring mobile and tablet layouts are verified before publishing
• Perform technical implementation tasks including domain configuration, digital security protocols, and third-party integrations
• Optimize digital content for search engine visibility and accessibility to ensure maximum online reach for our Pros
• Configure and test HCP platform integrations to ensure seamless connectivity between the Pro’s website and their business operations
• Maintain accurate and timely documentation of project stages and Pro interactions within our CRM
• Manage a high-volume pipeline of cases, prioritizing tasks to meet defined service level agreements (SLAs) ensuring sites are published within defined timeframes
• Perform quality assurance audits to ensure alignment with brand standards and technical requirements
• Proactively communicate with Pros to resolve blockers, collect outstanding assets, and confirm sites are ready to go live

Qualifications

• 1+ year of experience in customer success, implementation, account management, or website design
• Bachelor's degree or equivalent work experience
• Proficiency in spreadsheet software for data formatting (i.e. Excel, Google Sheets)
• Strong communication and interpersonal skills to effectively engage with Pros
• Experience using communication and collaboration tools (i.e. Zoom, Slack, Salesforce)
• Ability to work independently and as part of a team in a fast-paced environment
• Exceptional attention to detail and organizational skills

What will help you succeed in this role

• Ability to follow specific directions while adapting to changing business needs
• Experience using AI tools to increase quality and efficiency of work
• Thirst for personal development and a desire to learn and grow
• Strong problem-solving skills and the ability to understand customer needs
• Empathy for small business owners and the patience to translate their vision into a polished digital presence
• Resilience when receiving feedback and a track record of applying it to improve your craft

Location Dependent Information
This role is open to candidates and the expected salary range for this role is $12,600-$14,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This is a full time contract role.

Privacy Notice for California Job Candidates - Housecall Pro

It’s not just about the compliance; it’s about the mission!

At Career TEAM, we work to accelerate the human condition. Our award-winning portal, Career EDGE, transforms lives across the U.S.—and behind every secure experience is a cybersecurity expert like you.

We are looking for a Senior Information Security Engineer with deep experience in StateRAMP, FedRAMP, and/or TX-RAMP to take charge of our compliance efforts and champion a culture of security from code to cloud. You'll be the linchpin in our security architecture, helping to ensure Career EDGE meets the most rigorous standards for protecting government data—while working with a purpose-driven team that values innovation and impact.

Why Join Us?

By joining this incredible company, you will be:

• A founding security leader shaping how we build trust into every layer of our product.

• Play a major role in our NIST 800-53 compliance programs and our efforts to obtain and maintain a GovRAMP verified status.

• Working on a product that directly helps thousands of individuals access workforce and educational services.

• Driving continuous improvement of security controls, policies, and architecture across cloud infrastructure.

• Mentoring engineers and advising product teams on secure-by-design principles.

• Enjoy a fully remote work environment.

Your Impact on Career TEAM’s Success:

As a Senior Information Security Engineer, your focus will be both strategic and hands-on:

Security Compliance Leadership

• Lead the end-to-end process of StateRAMP readiness, gap remediation, and authorization.

• Provide guidance and oversight for FedRAMP Moderate and TX-RAMP certification efforts.

• Manage communication with third-party assessment organizations (3PAOs) and security consultants.

• Maintain the System Security Plan (SSP), POA&M, and related documentation.

Architecture & Technical Oversight

• Design and maintain secure cloud infrastructure (primarily AWS), aligned with NIST 800-53 controls.

• Implement technical safeguards for identity & access management, vulnerability management, and incident response.

• Support DevOps teams in security automation and secure CI/CD pipelines.

• Conduct risk assessments and penetration test planning and review.

Team Enablement & Policy

• Collaborate with executive leadership on security strategy.

• Develop training materials to raise internal security awareness.

• Ensure alignment between security policies and engineering practices.

What We’re Looking For:

• Located in the Philippines with night shift work hours (to overlap with U.S. team).

• Proven experience leading or significantly contributing to StateRAMP, FedRAMP, and TX-RAMP compliance efforts.

• Expertise in NIST 800-53, FIPS 199/200, and continuous monitoring frameworks.

• Hands-on experience with AWS security services (IAM, GuardDuty, CloudTrail, Security Hub, etc.).

• Strong understanding of SOC2, GovRAMP, DevSecOps practices, and cloud infrastructure.

• Exceptional written and spoken English skills.

• Bachelor's degree in Cybersecurity, Computer Science, or a related field; relevant certifications (e.g., CISSP, CCSP, AWS Security Specialty) are a strong plus.

• Bonus: Experience with audit response, SIEM tools, or zero trust architecture.

Ready to lead security for a platform that changes lives?
Apply today and help us build trust into every login, every connection, and every breakthrough.

It’s not just about the compliance; it’s about the mission!

At Career TEAM, we work to accelerate the human condition. Our award-winning portal, Career EDGE, transforms lives across the U.S.—and behind every secure experience is a cybersecurity expert like you.

We are looking for a Cloud Security Architect with deep experience in GovRAMP, FedRAMP, and/or TX-RAMP to take charge of our compliance efforts and champion a culture of security from code to cloud. You'll be the linchpin in our security architecture, helping to ensure Career EDGE meets the most rigorous standards for protecting government data—while working with a purpose-driven team that values innovation and impact.

Why Join Us?

By joining this incredible company, you will be:

• A security leader shaping how we build trust into every layer of our product.

• Play a major role in our NIST 800-53 compliance programs and our efforts to obtain and maintain a GovRAMP verified status.

• Working on a product that directly helps thousands of individuals access workforce and educational services.

• Driving continuous improvement of security controls, policies, and architecture across cloud infrastructure.

• Mentoring engineers and advising product teams on secure-by-design principles.

• Enjoy a fully remote work environment.

Your Impact on Career TEAM’s Success:

As a Cloud Security Architect, your focus will be both strategic and hands-on:

Security Compliance Leadership

• Lead the end-to-end process of GovRAMP readiness, gap remediation, and authorization.

• Provide guidance and oversight for FedRAMP Moderate and TX-RAMP certification efforts.

• Manage communication with third-party assessment organizations (3PAOs) and security consultants.

• Maintain the System Security Plan (SSP), POA&M, and related documentation.

Architecture & Technical Oversight

• Design and maintain secure cloud infrastructure (primarily AWS), aligned with NIST 800-53 controls.

• Implement technical safeguards for identity & access management, vulnerability management, and incident response.

• Support DevOps teams in security automation and secure CI/CD pipelines.

• Conduct risk assessments and penetration test planning and review.

Team Enablement & Policy

• Collaborate with executive leadership on security strategy.

• Develop training materials to raise internal security awareness.

• Ensure alignment between security policies and engineering practices.

What We’re Looking For:

• Located in the Philippines with night shift work hours (to overlap with U.S. team).

• Proven experience leading or significantly contributing to GovRAMP, FedRAMP, and TX-RAMP compliance efforts.

• Expertise in NIST 800-53, FIPS 199/200, and continuous monitoring frameworks.

• Hands-on experience with AWS security services (IAM, GuardDuty, CloudTrail, Security Hub, etc.).

• Strong understanding of SOC2, GovRAMP, DevSecOps practices, and cloud infrastructure.

• Experience with audit responses

• Exceptional written and spoken English skills.

• Bachelor's degree in Cybersecurity, Computer Science, or a related field; relevant certifications (e.g., CISSP, CCSP, AWS Security Specialty) are a strong plus.

• Bonus: SIEM tools or zero trust architecture.

Ready to lead security for a platform that changes lives?
Apply today and help us build trust into every login, every connection, and every breakthrough.

The opportunity

The Paid Social Specialist will join TechnologyAdvice’s Paid Media team and focus on building, managing, and optimizing paid social advertising campaigns that drive high-intent B2B technology buyers to our owned properties. This role exists to deepen the team’s specialization in paid social channels as our paid media program continues to scale across multiple platforms.

You will work closely with the Associate Director of Paid Media, the Paid Social Strategist, and other team members to support and execute campaign initiatives across Meta, LinkedIn, and additional social platforms. This is a hands-on role responsible for campaign builds, audience development, performance optimization, reporting, and experimentation. The ideal candidate brings strong platform expertise, analytical thinking, and the ability to manage campaigns at scale while continuously improving performance and ROAS.

Employment Level : Mid-Level

Employment Type: Full-time

Location: Philippines 

Working Hours: 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)

What you'll do

• Build, launch, and manage paid social campaigns across platforms, including Meta (Facebook/Instagram), LinkedIn, TikTok, Quora, Reddit, and other social channels.
• Develop and refine audience targeting strategies, including core audiences, lookalikes, and retargeting segments using first-party data and platform signals.
• Monitor campaign performance and adjust bidding strategies, budgets, targeting, and creative to improve efficiency and increase return on ad spend (ROAS).
• Collaborate with marketing, creative, analytics, and engineering teams to ensure accurate tracking, event implementation, and campaign measurement.
• Manage creative requests and coordinate with design teams to produce ad assets that meet platform requirements and campaign objectives.
• Analyze campaign performance using social ad platforms, Google Analytics, and reporting tools such as Looker Studio or Tableau.
• Prepare performance summaries and reporting dashboards to communicate campaign insights and results to internal stakeholders.
• Identify opportunities to scale high-performing campaigns and improve underperforming segments through testing frameworks and optimization strategies.
• Stay current on platform updates, new ad formats, automation features, and industry trends in paid social advertising.
• Contribute to the ongoing expansion of our paid media initiatives by testing new channels, audiences, and creative approaches.

Who you are

• 3 - 5 years of hands-on experience building and managing paid social campaigns, specifically within Meta Ads and LinkedIn Ads.
• Experience managing campaigns with meaningful budgets (ideally $50K–$100K+ per month) and optimizing toward performance metrics such as ROAS and revenue.
• Strong working knowledge of paid social campaign structure (campaigns, ad sets, targeting, ads) and optimization levers, including bidding strategies, audience segmentation, and creative testing.
• Comfortable analyzing performance data and translating insights into actionable optimizations that improve campaign results.
• Experience working with analytics and reporting tools such as Google Analytics, Looker Studio, Tableau, or similar platforms.
• Familiarity with additional paid social channels such as TikTok, Quora, or Reddit is a plus.
• Ability to manage multiple campaigns simultaneously in a fast-paced marketing environment.
• Comfortable working with cross-functional teams, including marketing, creative, BI, engineering, and product stakeholders.
• Available to work U.S. business hours (Philippines night shift schedule).
• Access to a reliable laptop, a stable internet connection, and backup power or connectivity.

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Overview

The Creative Specialist will support digital advertising by producing ad assets based on design briefs provided by the Ads team. This is an execution-focused role—turning client direction into polished creative deliverables across static, video, and other formats.

Key Responsibilities

• Create ad assets (images, videos, carousels) from client-provided briefs.
• Refine deliverables through feedback rounds and submit final versions.
• Ensure all assets meet platform specs and brand guidelines.
• Use design/editing tools (e.g., Adobe Suite, Canva, video editors, image generators).

Required Qualifications

• 1–2 years of experience in design or ad production.
• Strong creative execution skills with attention to detail.
• Ability to follow briefs precisely and iterate quickly.
• Clear communication during feedback and revisions.

So, what’s the role all about?
We are seeking an experienced Manager, Engineering to lead a globally distributed team responsible for optimizing and managing data pipelines, real-time data processing, and database operations. The ideal candidate will have strong technical expertise in SQL, databases, Kafka, Flink, Airflow, and AWS, along with experience in managing remote teams across multiple time zones. 

How will you make an impact?  

• Lead and mentor a distributed DataOps team, ensuring high performance and collaboration across different regions. 
• Oversee the design, development, and maintenance of scalable data pipelines and streaming applications. 
• Manage and optimize database operations, ensuring data integrity, performance, and security. 
• Implement and maintain real-time data processing workflows using Kafka and Flink. 
• Collaborate with engineering, analytics, and business teams to ensure seamless data flow and accessibility. 
• Develop and enforce best practices for data governance, monitoring, and observability. 
• Drive automation and efficiency improvements in DataOps processes. 
• Ensure high availability, reliability, and performance of data infrastructure. 
• Manage project timelines, resource allocation, and stakeholder expectations. 

Have you got what it takes?

• Bachelor's degree in Computer Science, Engineering, or a related field, OR 5+ years of experience in DataOps, Data Engineering, or a related field. 
• Proven experience managing and leading remote teams across multiple time zones. 
• Strong proficiency in SQL and database management (e.g., Snowflake, SQL, NoSQL databases). 
• Expertise in real-time data processing technologies such as Kafka and Flink. 
• Experience with Airflow for workflow orchestration. 
• Experience with cloud-based data platforms, particularly AWS. 
• Familiarity with infrastructure-as-code and automation tools. 

Preferred Qualifications: 

• Experience working in a fast-paced, globally distributed environment. 
• Knowledge of CI/CD pipelines for data workflows. 
• Understanding of data security and compliance best practices. 

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10613
Reporting into: Manager, Network Operations
Role Type: Individual Contributor

The Pipeline Operations first-line team proactively monitors exceptions based on timeliness and data quality in a top-down manner, alongside managing our clients’ ever-changing priorities and corresponding queries. As an associate analyst, you will be responsible for managing day-to-day tasks focused on client service delivery related to Benchmark and Index solutions. You must ensure that your deliverables meet both client SLA requirements and team goals. Additionally, you will work with your team to deliver projects and help enhance workflow and procedures.  

Key Responsibilities  

BAU Management 

• Perform BAU activities with strong familiarity and adherence to existing protocols for Query and Exception Management. 

• Apply standard workflows to independently resolve simple queries. 

• Understand the logic behind product settings and replicate verification steps to identify and resolve failures. 

• Monitor alert timelines and accurately capture delay delivery.  

• Maintain consistent quality in task execution, aligned with internal BAU expectations.  

SLA Management 

• Provide timely updates for SLA‑bound client requests. 

• Ensure all activities meet agreed client turnaround expectations. 

 Project Management  

• Participate in team initiatives and contribute to project ideation aligned with roadmap goals. 

• Collaborate with cross‑functional teams to support project execution and improvements.  

Incident Management 

• Track incidents accurately and maintain clear understanding of incident detection and operational impact. 

• Follow standard procedures to detect issues and raise incident tickets appropriately. 

• Communicate incident details clearly and support root‑cause discussions when required.  

 Stakeholder Management  

• Demonstrate collaboration and confidence when working with team members and responding to internal stakeholders. 

• Follow structured communication guidelines for cross‑team coordination. 

• Provide detailed, context‑rich documentation when raising blockers or requesting support. 

 Change & Process Management 

• Support reviewing and updating internal knowledge documentation. 

• Understand historical fixes and propose potential solutions for exceptions identified. 

• Learn and adopt newly introduced tools, processes, and workflows. 

• Identify inefficiencies in BAU processes and suggest incremental improvements. 

Communication Management 

• Communicate professionally and clearly in client interactions while following internal communication guidelines. 

• Respond to basic client queries independently and escalate complex issues when needed. 

• Collaborate effectively with internal team members. 

Mentorship 

• Receive ongoing mentoring from senior team members. 

• Participate in development activities to build skills toward advanced responsibilities. 

 Skills & Competencies 

Technical Skills 

• Understanding of UI-based platforms, financial data workflows (benchmark and index is plus), and issue resolution processes 

• Familiarity with tools and reference systems (e.g., JIRA, Excel)  

Operational Skills 

• Strong attention to detail when handling exceptions and BAU workflows. 

• Ability to follow structured processes for SLA updates and incident processes. 

Soft Skills 

• Clear written and verbal communication. 

• Effective teamwork and cross‑department coordination. 

• Proactive issue‑identification mindset. 

• Openness to feedback and continuous learning. 

Experience & Qualifications 

• Prior experience in data operations, client support, or financial data workflows preferred (but not required for junior tier). 

• Exposure to incident handling, BAU processes, or SLA‑driven client service a plus. 
  
• Amenable to work 2x a week onsite

THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.