HelloFresh
HelloFresh is on a mission to change the way people eat, forever!
Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit company. In Q1 2020 alone we provided 111 million meals to 4.2 million households worldwide in 14 countries across 3 continents.
HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day.
Making dinner a delicious achievement – not just another meal – takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry.
Our offices across the globe from New York to Berlin, London to Sydney are filled with more than 7,000 high-performing and ambitious talents from over 70 countries. We’re always looking for new ingredients to spice up our recipe, so join us now!
[HELLOCONNECT] Senior Invoice Coordinator
The Role
At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
As a Senior Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Investigate and resolve complex quantity and price discrepancies, identifying patterns and root causes to prevent future occurrences.
- Extract, consolidate, and analyze invoice reconciliation data to identify opportunities for process improvements and present findings to leadership.
- Serve as a key point of contact for internal stakeholders, including Accounts Payable, Supply Chain, and Procurement teams acting as the Team Lead’s deputy.
- Lead initiatives to improve invoice reconciliation accuracy and efficiency through process enhancements.
- Influence stakeholders to standardize, implement improvements and minimize invoicing errors across multiple regions.
- Train and mentor junior team members, offering guidance and best practices in invoice reconciliation.
- Collaborate with suppliers to resolve escalated disputes and ensure prompt resolution of discrepancies.
What you’ll bring
- 5+ years experience in invoicing, billing, accounting, or financial reconciliation.
- Advanced proficiency in Microsoft Excel/Google Sheets and data analysis tools.
- Strong knowledge of ERP systems (Oracle experience preferred).
- Experience working with large datasets, performing root cause analysis, and implementing process improvements.
- Ability to interpret financial data and present actionable insights to stakeholders.
- Excellent problem-solving and critical thinking skills.
- Experience working in a fast-paced, high-volume environment.
- Language: English required; additional European languages (German, Dutch, French, Spanish, Italian) are a plus.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Remote
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
[HELLOCONNECT] Purchasing Coordinator
The Role
At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
As a Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations in the generation of purchase orders for various HelloFresh markets across Europe, the UK, Australia and New Zealand, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Support our inbound supply chain operations & external partnerships to ensure our ingredients arrive to our customers on time and in full
- Calculate and issue purchase orders for your category area(s). Revise or raise additional purchase orders as required
- Complete the necessary audit checks to ensure orders are complete and accurate before sending to suppliers
- Resolve any queries raised by suppliers on the purchase orders or transportation, escalate where necessary
- Resolve operational issues and perform root cause analysis. Put into place corrective actions to help prevent similar issues from reoccurring
- Help to establish, create and maintain reports that support daily operations
- Distribute forecast information to HelloFresh suppliers
- Partner closely with the Suppliers and internal teams such as Forecasting, Procurement, Warehouse and Inventory to ensure purchase orders are timely and fulfill customer requirements
- Correct or escalate any data inaccuracies to your Line Manager
- Report any tooling issues and recommend improvements
- Maintain the confidentiality of our data and uphold the integrity of our business
- Support on additional day to day tasks as needed, including but not limited to, data entry, emergency purchase orders, updates to delivery schedules and inventory data analysis
- Remain flexible to changing duties and responsibilities as business needs vary
What you’ll bring
- At least 2 years of previous purchasing experience as a Buyer
- Requires expertise in operating Microsoft Office programs, and ideally ERP/MRP systems
- Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Remote
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
Data Analyst
The Role
At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in analyzing and interpreting data to measure the commercial impact of tests, campaigns, and key project, while providing ad-hoc data support across various areas. You will translate data into clear, actionable insights that drive better decisions, support business success, and enhance customer value and satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Quantify commercial impact of A/B tests, marketing activity, and operational projects – e.g. revenue uplift, margin impact, CPA, LTV, and ROI.
- Analyse A/B tests and marketing campaign performance to identify commercial trends, risks, and opportunities.
- Build and maintain dashboards and reports in Qlik (our BI platform), ensuring accuracy, clarity and a focus on key business KPIs.
- Extract, clean and prepare data using SQL and internal datasets to support commercial analysis and decision-making.
- Set up Dialler (telesales) campaigns with a commercial lens – ensuring correct targeting, data selection and configuration to maximise performance and ROI.
- Produce clear post-campaign and post-test reviews that explain what happened, why, and what it means in £ terms.
- Present insights and recommendations to stakeholders in a clear, non-technical way, highlighting trade-offs and next best actions.
- Support stakeholders in defining and tracking KPIs that reflect business and commercial performance.
What you’ll bring
- Strong analytical and problem-solving skills with the ability to translate data into commercial insight.
- Proficiency in SQL for data extraction and transformation.
- Experience with Qlik, Tableau, Power BI or similar BI tools for reporting and visualisation.
- Understanding of A/B testing principles, funnel metrics, and campaign performance.
- Experience with Dialler systems and campaign setup (or the ability to learn quickly).
- Strong communication skills, able to tell a clear story from the data.
- Comfortable working with numbers related to Life Time Value, including predictive metrics
- Commercially minded with a natural curiosity about how to optimise
- Detail-oriented and thorough with a strong focus on accuracy.
- Able to manage multiple tasks, prioritise based on commercial impact, and work independently.
- Collaborative and proactive in engaging stakeholders and challenging assumptions where needed.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Location: Work from home – Please note that you will need to visit our BGC office to pick up your equipment.
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Remote
Ready to apply?
Apply to HelloFresh
Labor & Employment Counsel
Job Description
At HelloConnect, you will be part of a dynamic team in Manila, Philippines that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills and grow within a supportive environment that values diverse perspectives and experiences.
In this role as Labor & Employment Counsel, you will take on a key responsibility in serving as the company’s in-house legal expert on Philippine labor and employment law and data privacy, ensuring full compliance with DOLE regulations and the Data Privacy Act of 2012. You will provide strategic advice to mitigate legal risks, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Provide expert advice on all aspects of Philippine labor and employment law, ensuring compliance with the Labor Code, DOLE regulations, and related government issuances.
- Draft, review, and update employment contracts, company policies, and employee handbooks.
- Support the development and execution of strategies by advising HR and management on employee relations issues, disciplinary actions, terminations, and grievance handling.
- Contribute valuable insights by interpreting new laws, issuances, and jurisprudence affecting BPO employment practices and updating management accordingly.
- Manage and prioritize workloads by representing the company in labor-related proceedings before DOLE, NLRC, or other agencies.
- Build strong relationships across departments by conducting training for HR, Operations, and Management teams on relevant labor regulations and compliance requirements.
- Support leadership in strategic decision-making by providing legal support during workforce restructuring, retrenchment, redundancy, or outsourcing transitions.
- Act as the Compliance Officer and Data Protection Officer and liaise with government agencies (DOLE, NLRC, SSS, PhilHealth, Pag-IBIG) on compliance matters.
What you’ll bring
- Bachelor of Laws (LLB or JD) from a recognized university and Member in good standing of the Philippine Bar.
- Minimum of years’ experience in labor and employment law, preferably with exposure to the BPO or service industry.
- Strong organizational skills with the ability to manage multiple priorities, including handling DOLE audits, employee disputes, and policy development.
- Excellent communication and collaboration skills to work effectively with diverse teams across regions and articulate legal advice clearly in English and Filipino.
- Detail orientation with a deep understanding of Philippine labor legislation, jurisprudence, and compliance standards.
- Problem-solving mindset with the ability to balance legal compliance with operational practicality.
- A team-oriented approach, with the ability to manage sensitive matters with confidentiality and discretion.
- Proficiency in using business systems, tools, and technology to deliver services effectively.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. We offer competitive compensation and benefits.
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind.
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the Learning platform. You'll have the opportunity to influence company-wide labor strategy and compliance standards.
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. We offer a dynamic, people-first culture built on fairness, growth, and transparency.
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time.
Location: BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City)
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Hybrid
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
[HELLOCONNECT] Team Leader, HR Data Management - US
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
As a Shared Services Team Lead at our organization, your responsibilities are leading and managing the daily operational execution and deliverables of the human resources shared function with a focus on the employment life cycle, from attraction, hiring, development, retention, data/HRIS management and offboarding processes. You are responsible for team engagement, and performing efficient and quality deliverables.
You'll collaborate with respective stakeholders to enhance the employee experience, maintain confidentiality, and contribute to overall team goals. Additionally, you'll handle your own tasks and ad-hoc tasks related to talent/onboarding/data management administration processes to support operational efficiency and effectiveness.
What you’ll do
Service Delivery
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Operational Oversight: Manage the daily execution of talent, onboarding, and employee lifecycle data processes, ensuring all case management and task distributions are handled efficiently.
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Service Quality & SLAs: Guarantee high-quality service delivery by monitoring team utilization, workload management, and the consistent achievement of Service Level Agreements (SLAs).
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Subject Matter Expertise: Serve as the primary point of contact for process escalations, providing clarity on complex queries and acting as a technical mentor for the team.
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Training & Development: Lead the creation and delivery of training plans for new and existing procedures, while supporting the hiring and competency-building of team members.
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Process Standardization: Drive the development and maintenance of Standard Operating Procedures (SOPs) and tools to ensure consistency across the HR function.
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Reporting & Analytics: Prepare and evaluate HR performance reports, status updates, and workload metrics to identify areas for continuous improvement and process efficiency.
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Leadership/People/Relationship Management
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Performance Leadership: Drive a culture of excellence by setting performance objectives aligned with company OKRs and conducting periodic appraisals to ensure accountability.
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Team Mentorship & Coaching: Actively motivate and guide team members through daily operations, providing technical direction on complex issues to ensure work accuracy.
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Talent Development: Identify growth opportunities within the team and implement structured development plans to enhance overall competency and capability.
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Strategic Stakeholder Management: Build and maintain strong professional relationships with HR partners and business stakeholders to align support services with evolving business needs.
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Operational Monitoring: Review progress against agreed-upon performance metrics, directing team efforts to ensure high-quality output and operational efficiency.
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Culture & Innovation: Lead by example to promote a collaborative environment that prioritizes teamwork, continuous innovation, and superior customer service.
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What you’ll bring
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Leadership & Shared Services Expertise: Requires a Bachelor’s degree and 3+ years of experience leading teams within a global shared services or fast-paced startup environment, specifically managing multicultural stakeholders.
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End-to-End Lifecycle Mastery: Deep functional knowledge of Talent Acquisition, Onboarding, and Employee Data Management, with a proven ability to manage complex HR processes across the entire employee lifecycle.
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Technical Proficiency: Expert-level command of Workday (or similar ERP/ATS systems) and Microsoft Office, with a strong focus on database functionality and data-driven reporting.
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Performance & SLA Management: Demonstrated ability to implement, assess, and exceed service level agreements (SLAs) through rigorous quality metrics and workload optimization.
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Strategic Problem Solving: Strong capacity for independent decision-making, conflict management, and systematic organization to handle multiple high-priority projects simultaneously.
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Communication & Collaboration: Excellent English communication skills used to build cross-geographical relationships and foster a result-oriented culture through effective delegation.
Shift: Flexibility and willingness to cover EST shift (US support), and amenable to work during holidays and weekends.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Hybrid
#hcgreenhouse
#LI-DNI
Ready to apply?
Apply to HelloFresh
[HELLOCONNECT] Talent Acquisition Shared Services Associate - CA
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
As a Talent Acquisition Shared Services Associate, you manage the hiring lifecycle: scheduling, offer letters, background checks, and pre-boarding. You ensure data accuracy and partner with teams to improve customer experience.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
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Full Lifecycle Administration: Manage the end-to-end candidate experience, including interview scheduling, test administration, and offer letter generation.
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Onboarding & Compliance: Facilitate pre-boarding processes, coordinate background checks, and distribute new hire packets to ensure a seamless start.
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Data & Systems Management: Maintain high-quality data within the ERP/Hiring tools, ensuring all candidate movement and records are accurate and up-to-date.
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Document Governance: Administer digital tools like DocuSign and oversee the archiving and management of all recruitment-related documentation.
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Stakeholder Partnership: Collaborate with HR and TA teams to provide real-time updates, reporting, and documentation support for new hires.
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Process Improvement: Contribute to the creation of Standard Operating Procedures (SOPs), assist with audits, and participate in training to drive operational efficiency.
What you’ll bring
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Educational Background & Experience: Requires a Bachelor’s degree in HR, Psychology, or a related field, paired with at least 2 years of solid experience in a TA/HR Shared Services capacity.
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Technical Proficiency: Proven expertise in managing ERP/ATS hiring tools, database functionality, and digital document platforms (e.g., DocuSign, Microsoft Excel/Word).
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Data & Lifecycle Expertise: Comprehensive knowledge of the employee lifecycle, specifically in talent/onboarding administration, data reporting, and statistical analysis.
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Operational Excellence: Demonstrated ability to work in a structured, systematic way, ensuring high accuracy and the ability to meet strict deadlines independently or within a team.
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Professionalism & Soft Skills: Strong conflict-resolution skills, a high degree of confidentiality, and excellent oral/written communication abilities.
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Global Mindset: Experience working within multicultural or matrix environments with a proactive, results-oriented approach to stakeholder collaboration.
Work set up requirement:
- Able to work hybrid
- Able to work PST/EST, whichever is applicable
- Able to work PH Holiday when necessary
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Hybrid
#LI-DNI
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
Junior IT Financial Operations Analyst
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in serving as the backbone of IT financial integrity by managing the end-to-end lifecycle of software-related credit card expenses and procurement requests. This role is responsible for ensuring that all IT spend is meticulously tracked, reconciled, and compliant with company global financial policies. and contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Execute the end-to-end monthly reconciliation process for IT-related credit card expenses, ensuring all receipts are collected and coded within strict deadlines.
- Perform detailed audits of IT spend to ensure policy compliance, proactively flagging discrepancies and resolving missing documentation or unauthorized charges.
- Identify smart automation opportunities using GenAI tools to streamline receipt collection, transaction categorization, and stakeholder communications.
- Action and monitor software procurement requests within Jira Service Management to ensure timely service delivery and workflow transparency.
- Maintain accurate financial records of credit card spend to support the IT Portfolio team with monthly financial reporting and budget alignment.
- Coordinate as the primary point of contact between IT stakeholders, credit card holders, and the Finance department to ensure seamless process alignment.
What you’ll bring
- Experience: 2–3 years of professional experience in an operational financial role, specifically focused on expense management or IT financial coordination.
- Technical Proficiency: Hands-on experience with enterprise-grade ERP or expense tools (e.g., Oracle, Workday Expenses, SAP Concur).
- Workflow Systems: Advanced proficiency in using Jira Service Management or similar ticketing systems to manage high-volume stakeholder requests.
- AI Literacy: Practical understanding of Generative AI tools (e.g., Gemini, ChatGPT) to assist in data organization and process automation.
- Attention to Detail: Exceptional meticulousness in auditing line items and ensuring 100% financial accuracy.
- Communication: Assertive and professional English communication skills, with the ability to drive compliance across all levels of the organization.
- Preferred: A basic understanding of IT terminology (SaaS, Cloud, Hardware) to ensure accurate expense categorization.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Remote
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
People Shared Services Associate (Administrator)
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in maintaining data integrity across HR systems and managing workforce schedules, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Provide generalist support to the facility in all areas of Human Resources
- Provide payroll support and data entry responsibilities for timekeeping accuracy and reporting
- Utilize and reference local HR tools, systems, and data sources to perform roster audit exercises
- Update and audit shift codes & schedules in ADP to ensure roster accuracy
- Manage & audit employees profiles in Workday to make sure they are properly reflecting their shifts, managers, and employment status
- Maintain employee records for HelloFresh and Temporary employees to ensure accuracy
- Manage associate callout system including verification of time off hours, use data exports to support operations shift planning, and use system functionality to send out
critical site communications to applicable employees - Assist with new hire orientations as needed
- Meet SLA requirements for resolving associate and manager inquiries presented through Workday Help
- Participate and execute on special projects as assigned
- Perform other related tasks that may be required from time to time.
What you’ll bring
- Experience & Education: A Bachelor’s degree in HR (or related field) combined with at least 3 years of comprehensive experience as an HR Generalist or in a similar operational capacity.
- HRIS Expertise: You possess required working knowledge of Workday, along with proven skills in managing ERP and payroll systems.
- Operational Proficiency: You have a solid grasp of payroll, timekeeping processes, and the full employee lifecycle, ensuring accuracy across databases.
- Digital Fluency: You are proficient in Microsoft Office (Excel, Word, PPT) and/or Google Suite (Docs, Sheets, Slides) and can translate statistical data into actionable insights.
- Global Mindset: You have experience working in a multi-cultural and shared services environment, demonstrating the ability to collaborate effectively across diverse teams.
- Integrity & Discretion: You handle conflict and confidential information with the highest degree of integrity and professionalism.
- Drive & Structure: You are a self-starter who works well independently or in a team, maintaining a structured approach to meet deadlines and contribute to company growth.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Hybrid
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
International People Shared Services Associate
We are continuously growing in 2026 and are building a strong pipeline of HR and People Talent professionals to support our expanding global operations. This evergreen opportunity allows us to connect with talented individuals passionate about delivering exceptional HR support in a dynamic, international environment.
We are currently hiring for multiple headcounts across associate-level HR and People roles, supporting different teams and global stakeholders across early, mid, and night shifts.
We are looking for HR professionals with experience supporting international employee populations and full employee lifecycle management, including onboarding, employee data administration, and HR process coordination within shared services or global environments.
If you have experience working with global teams, HR systems, and end-to-end employee lifecycle processes, we encourage you to apply and join our growing talent community.
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
As a People Shared Services Associate at our organization, your responsibilities include employee data management such as contract administration, certificate generation, benefit data administration, and archiving personnel documents in Workday, while maintaining high-quality HR master and movement data. Ensuring data accuracy, updating records, and reporting issues to the team are crucial aspects of your role. You'll collaborate with respective stakeholders to enhance the employee experience, maintain confidentiality, and contribute to overall team goals. Additionally, you'll handle ad-hoc admin processes to support operational efficiency.
What you’ll do
- Facilitate employment life cycle data management and changes such as but not limited to onboarding, contract processing, new hire registration and profile creation, job detail changes/ movements, competency/training requirements, off boarding etc.
- Facilitate time registration, and travel and bill expenses administration.
- Leave administration and other relevant employees benefit data administration in the system.
- Responsible for document management related to courses, performance management, training into the systems, including issuance of employment certificates and other relevant documents.
- Maintain and update competence file and support in electronic filing system structure.
- Maintains HR master data and movement data in the system by to ensuring high Degree of data quality.
- Administrating digital applications such as DocuSign and other relevant document management.
- Ensures document archiving of all personnel-related documents in the HR system.
- Ensure continuous alignment and improvement of HR processes and practices across the organization.
- Participate in activities related to tasks such as training, audit, and creation and review of Standard Operating Procedure, when applicable.
- Keeps the data updated in Workday and corrects whenever applicable data if needed.
- Ensures data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities.
- Perform other related tasks that may be required from time to time.
What you’ll bring
Qualifications
- With a Bachelor’s degree in Human Resources, Psychology, and/or related field.
- With at least two (2) years of solid and comprehensive experience in the same capacity.
- Has experience and knowledge of HR processes, systems, and tools within the various stages of the employee lifecycle.
- Has proven skills in managing, understanding, and executing of ERP systems and tools, database functionality, and reporting.
- Proficient in employee data process management.
Competencies
- Knowledge and working experience in Workday are an advantage.
- Has experience in Microsoft Office tools.
- Experience working in a multicultural and shared services environment.
- Has willingness and ability to proactively collaborate and communicate within the team and with stakeholders.
- Ability to resolve conflict with integrity and demonstrate a high degree of confidentiality and negotiation skills within the scope.
- Analytical and able to translate and communicate statistical data into action.
- Ability to work independently as well as in a team.
- Structured, accurate, systematic, and committed to delivering within deadlines.
- Ability to take initiative make sound judgments and recommend decisions.
- Result-oriented mindset.
- Has good oral and written communication skills.
- Motivated to facilitate and contribute to the company’s growth.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Hybrid
#hcevergreen
Ready to apply?
Apply to HelloFresh
US People Shared Services Associate
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in managing employee data, including contract administration, benefit data administration, and archiving personnel documents in Workday, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Facilitate employment life cycle data management and changes such as but not limited to onboarding, contract processing, new hire registration and profile creation, job detail changes/ movements, competency/training requirements, off boarding etc.
- Facilitate time registration, and travel and bill expenses administration
- Leave administration and other relevant employees benefit data administration in the system
- Responsible for document management related to courses, performance management, training into the systems, including issuance of employment certificates and other relevant documents
- Maintain and update competence file and support in electronic filing system structure
- Maintains HR master data and movement data in the system, ensuring a high degree of data quality
- Administrating digital applications such as DocuSign and other relevant document management
- Ensures document archiving of all personnel-related documents in the HR system
- Ensure continuous alignment and improvement of HR processes and practices across the organization
- Participate in activities related to tasks such as training, audit, and creation and review of Standard Operating Procedure, when applicable
- Keeps the data updated in Workday and corrects whenever applicable data if needed
- Ensures data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities
- Perform other related tasks that may be required from time to time
What you’ll bring
- With a Bachelor’s degree in Human Resources, Psychology, and/or related field
- With at least two (2) years of solid and comprehensive experience in the same capacity
- Has experience and knowledge of HR processes, systems, and tools within the various stages of the employee lifecycle
- Has proven skills in managing, understanding, and executing of ERP systems and tools, database functionality, and reporting
- Proficient in employee data process management
- Knowledge and working experience in Workday are an advantage
- Has experience in Microsoft Office tools
- Experience working in a multicultural and shared services environment
- Has willingness and ability to proactively collaborate and communicate within the team and with stakeholders
- Ability to resolve conflict with integrity and demonstrate a high degree of confidentiality and negotiation skills within the scope
- Analytical and able to translate and communicate statistical data into action
- Ability to work independently as well as in a team
- Structured, accurate, systematic, and committed to delivering within deadlines
- Ability to take initiative make sound judgments and recommend decisions
- Result-oriented mindset
- Has good oral and written communication skills
- Motivated to facilitate and contribute to the company’s growth
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Hybrid
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
People Shared Services Associate- Berlin
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in managing employee data, including contract administration, benefit data administration, and archiving personnel documents in Workday, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Facilitate employment life cycle data management and changes such as but not limited to onboarding, contract processing, new hire registration and profile creation, job detail changes/ movements, competency/training requirements, off boarding etc.
- Facilitate time registration, and travel and bill expenses administration
- Leave administration and other relevant employees benefit data administration in the system
- Responsible for document management related to courses, performance management, training into the systems, including issuance of employment certificates and other relevant documents
- Maintain and update competence file and support in electronic filing system structure
- Maintains HR master data and movement data in the system, ensuring a high degree of data quality
- Administrating digital applications such as DocuSign and other relevant document management
- Ensures document archiving of all personnel-related documents in the HR system
- Ensure continuous alignment and improvement of HR processes and practices across the organization
- Participate in activities related to tasks such as training, audit, and creation and review of Standard Operating Procedure, when applicable
- Keeps the data updated in Workday and corrects whenever applicable data if needed
- Ensures data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities
- Perform other related tasks that may be required from time to time
What you’ll bring
- With a Bachelor’s degree in Human Resources, Psychology, and/or related field
- With at least two (2) years of solid and comprehensive experience in the same capacity
- Has experience and knowledge of HR processes, systems, and tools within the various stages of the employee lifecycle
- Has proven skills in managing, understanding, and executing of ERP systems and tools, database functionality, and reporting
- Proficient in employee data process management
- Knowledge and working experience in Workday are an advantage
- Has experience in Microsoft Office tools
- Experience working in a multicultural and shared services environment
- Has willingness and ability to proactively collaborate and communicate within the team and with stakeholders
- Ability to resolve conflict with integrity and demonstrate a high degree of confidentiality and negotiation skills within the scope
- Analytical and able to translate and communicate statistical data into action
- Ability to work independently as well as in a team
- Structured, accurate, systematic, and committed to delivering within deadlines
- Ability to take initiative make sound judgments and recommend decisions
- Result-oriented mindset
- Has good oral and written communication skills
- Motivated to facilitate and contribute to the company’s growth
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Hybrid
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
Fulfillment Operations Team Lead
The Role
At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
The Operations Team Lead is responsible for both overseeing and executing high-volume recurring and/or ad hoc fulfillment operations work for sales and marketing partnerships teams while managing and supporting a team of Fulfillment Operations Specialists. This role ensures work is delivered accurately, efficiently, and on time through clear prioritization, quality oversight, and strong communication.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Core Team Responsibility: Execute operational sales tasks such as order placement and creation, QA, sales system updates, payment processing and issue escalations
- Manage and oversee the day-to-day execution of Specialists while prioritizing tasks, allocating bandwidth, and improving team efficiency
- Ensure team adherence to established SOPs, SLAs, quality standards, and delivery deadlines across all workflows
- Review work outputs and validate accuracy, completeness, and compliance prior to stakeholder handoff
- Coordinate cross-functional communication with other HelloConnect Team Leads, Project Managers, and channel stakeholders
- Ensure proper handling, confidentiality, and access control of sensitive customer and company data across all team workflows
- Identify operational risks, workflow gaps, or capacity constraints and escalate issues with clear context for efficient and effective issue resolution
What you’ll bring
- 3–5 years of experience in marketing operations, partnerships operations, or a related operational role.
- 2-3 years prior experience managing or overseeing team members delivering high-volume work while enforcing SOPs, SLAs, and deadlines
- Strong organizational, prioritization, and time-management skills in fast-paced environments
- Excellent written and verbal English communication skills for cross-functional communication, escalations, and documentation
- Critical thinker who is able to adapt, learn quickly, and comprehend various situations without a guide or SOP
- Google Suite proficiency (at least intermediate), especially Google docs and sheets
- Professionalism, discretion, and accountability when handling sensitive customer and company data
- Comfortable working across multiple systems, tools, and trackers while following SOPs and SLAs
- Experience with HubSpot and Customer account management platforms are a plus
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Remote
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
[HelloConnect] Security Engineer (Detection & Response)
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
As a Security Engineer, you will take on a key responsibility to improve the Security Logging & Monitoring Program by maturing the tools, processes and playbooks to reduce dwell time (indicators of which would be lowered MTTD&R, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Responsible for SOC monitoring, use-case building, triage and advisory using cloud-native SIEM platforms
- Conduct initial triage of security events and incidents and document progress throughout the Incident Response Lifecycle
- Automate, optimize, automate and operate modern security solutions like EDR/EPPs and conventional Firewalls, IDS/IPS, Email Security, VPN, and MDM tools
- Leverage premium and open-source threat intel feeds to regularly sweep environments against rising APT campaigns
- Prepare status reports and follow up with the stakeholders through Jira and Incident Mgmt. Platform to close the remediation loop
- Facilitate efficient Incident Detection and Response in AWS cloud and enterprise IT environments
What you’ll bring
- A minimum of 2 years of experience working in mature SOC environments
- Security monitoring and incident response experience in public cloud environments such as AWS
- Experience with cloud SIEM & SOAR platforms, DDoS mitigation and preventing tools and Layer-7 Web-based perimeter security controls
- Understanding of network intrusion methods, network containment, segregation techniques and technologies such as Sandboxes and Intrusion Detection/Prevention Systems (ID/PS)
- Ability to operate EDR, EPP and Device Management solutions as per best security practices
- Decent programming skills to enable data processing, IaC and security automations
- Good communication and reporting skills
- Experience with log analysis stacks like ElasticSearch, Splunk/SumoLogic
- Open to working on-call in rotational shifts
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Onsite
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
Talent Acquisition Coordinator - International
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in managing the end-to-end TA lifecycle: handle scheduling, offers, background checks, and pre-boarding. Ensure data accuracy and stakeholder collaboration to optimize candidate experience and efficiency., contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
-
End-to-End Onboarding Support: Facilitates the candidate lifecycle by managing offer letters, new hire packets, background checks, and pre-boarding logistics.
-
Logistics & Communication: Coordinates interview schedules, sends invites, administers candidate testing, and serves as a primary touchpoint for candidate inquiries.
-
Data Integrity & Systems Management: Maintains high data quality within ERP and TA systems, specifically managing digital documentation via tools like DocuSign.
-
Reporting & Documentation: Responsible for tracking candidate movement, generating data reports, and ensuring all recruitment files are properly archived for audit readiness.
-
Process Optimization: Partners with HR teams to align TA practices and contributes to the creation and review of Standard Operating Procedures (SOPs).
-
Compliance & Auditing: Participates in training and internal audits to ensure all hiring activities meet organizational standards and data accuracy requirements.
What you’ll bring
-
Educational Foundation & Experience: Requires a Bachelor’s degree (HR, Psychology, or related) paired with at least 2 years of solid experience in a similar Talent Acquisition or HR administrative capacity.
-
Technical Proficiency: Must be an expert in Hiring/ERP systems and ATS tools, with specific experience in interview scheduling software, background check vendor management, and digital tools like DocuSign and Microsoft Excel.
-
Data & Process Management: Highly skilled in managing the employee lifecycle database, ensuring data integrity, and translating statistical reporting into actionable insights.
-
Operational Excellence: Proven ability to work in shared services or matrix environments, maintaining a structured, systematic approach to meet tight deadlines with high accuracy.
-
Soft Skills & Ethics: Strong communicator who can resolve conflicts with integrity, maintain strict confidentiality, and collaborate effectively with diverse stakeholders.
-
Strategic Mindset: A proactive, result-oriented professional who takes initiative, makes sound judgments, and is committed to continuous process improvement and company growth.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Hybrid
#LI-DNI
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
Google IT Support Engineer
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in you will manage and optimize the platform by resolving complex issues, supporting users, and driving automation and process improvements to enhance overall productivity and collaboration., contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Serve as the primary technical escalation point for all L2 queries related to the Google Workspace suite, including Gmail, Drive, Calendar, and other core services.
- Troubleshoot, investigate, and resolve complex user issues, ensuring timely and effective solutions.
- Improve quality of service by analyzing ticket data and proposing improvements to processes and SOPs.
- Write and maintain clear technical documentation for both end-users and internal IT administrators.
- Escalate critical issues to and collaborate with third-party vendor support (e.g., Google) to ensure resolution.
- Handle advanced data management tasks, including restoring deleted user emails, recovering files/folders, and transferring file ownership.
- Manage security settings, including delegated administrators and domain-wide delegation, to ensure compliance with company policies.
What you’ll bring
Required Hard Skills:
- In-depth knowledge of the Google Workspace Admin Console: A solid understanding of managing user accounts, groups, and organizational units.
- Expertise in Google Workspace Services: Deep knowledge of core products, including Gmail, Google Drive, Google Calendar, and Google Sites, especially their sharing and IAM settings.
- Domain & Email Configuration: Strong technical skills in DNS (SPF, DKIM, DMARC), email routing, and email protocols (IMAP/SMTP).
- Professional Workspace Administrator Certification: This certification is required.
Required Soft Skills:
- Advanced Problem-Solving: Demonstrates strong analytical skills to diagnose and resolve complex technical issues effectively.
- Excellent Communication: Fluent in English with the ability to explain complex technical information clearly and concisely to non-technical audiences.
- Strong Collaboration: Ability to work effectively with cross-functional teams, including developers, product managers, and other IT personnel.
- Time Management: Proven ability to manage time effectively, prioritizing tasks based on urgency and business impact.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Remote
#hcgreenhouse
Ready to apply?
Apply to HelloFresh
[HELLOCONNECT] Invoice Coordinator
The Role
At HelloConnect, you will be part of a dynamic team in that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
As an Invoice Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Extract and aggregate data from the invoicing system for invoice analysis and reconciliation.
- Analyze errors and trace them back to the root cause using raw data from the appropriate database.
- Resolve quantity and price discrepancies with urgency and escalating where appropriate.
- Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities.
- Work collaboratively with internal teams including the Accounts Payable, Supply Chain and Procurement teams to resolve any data discrepancies
- Communicate with suppliers where necessary to clarify detail, escalate any supplier disputes to Line Manager
- Support the wider Supply Chain function with reporting and administration tasks to ensure the smooth running of the operation
What you’ll bring
- At least 3 years experience working within invoicing, billing or general accounting and/or as a data entry clerk
- Fast typing skills; knowledge of touch typing systems is strongly preferred.
- Working knowledge of office equipment and computer hardware and peripheral devices.
- Basic understanding of databases.
- Experience using Oracle is strongly preferred
- Requires expertise in operating Microsoft Office programs
- Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
#helloconnect
#LI-Remote
#hcgreenhouse
Ready to apply?
Apply to HelloFresh