OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We’re seeking an AV Enterprise Production technician with a focus on streaming to provide event and broadcast support to the client in collaboration with their in-house team. This position is responsible for providing seamless end-to-end event production support, which will include technical planning, equipment set up, operation and tear-down to support in room, video conferencing and streaming efforts. The ideal candidate will have a strong understanding of industry standard cloud streaming products, a commitment to continuous learning and staying updated on emerging technology, and an excellent customer facing manner.   

KEY RESPONSIBILITIES:

• Operate and manage AV production equipment including Yamaha Audio Consoles, production video switchers, Panasonic PTZ cameras, Shure ULXD wireless microphone systems, and lighting systems via ETC Mosaic and ETC Road Hog 
• Provide end-to-end technical support for internal meetings, company All Hands, and externally hosted events 
• Run and moderate Zoom Webinars and Zoom Meetings, ensuring seamless hybrid and virtual event experiences for remote attendees 
• Troubleshoot live audio and video issues in real time, diagnosing and resolving problems quickly to minimize disruption during events 
• Test and troubleshoot MacOS and Windows devices to ensure compatible and reliable connectivity with event production systems 
• Collaborate with a team of event technicians to plan, set up, execute, and strike events of varying scale and complexity 
• Perform pre-event equipment checks, signal testing, and rehearsals to ensure all systems are functioning properly 
• Maintain, inventory, and organize AV and lighting equipment, escalating maintenance or repair needs as appropriate 
• Continuously learn and adapt to new technologies, workflows, and event formats as the team and company evolve 
• Communicate clearly and proactively with event stakeholders, producers, and presenters before, during, and after events 
• Take ownership of assigned responsibilities, demonstrating accountability and a self-starter mindset in a fast-paced environment 

ESSENTIAL CRITERIA:

• Strong interpersonal and communication skills, with the ability to engage effectively with internal stakeholders and event presenters 
• A self-motivated, accountable approach to work in a fast-paced, team-oriented environment 
• A continuous improvement mindset with a willingness to learn, adapt, and evolve alongside new technologies and workflows 
• Creative and methodical problem-solving skills when diagnosing and resolving technical issues in real time 
• Hands-on experience with Yamaha Audio Consoles, Panasonic camera systems, and production video switching equipment 
• Strong customer service and conflict resolution skills, with the ability to remain composed under pressure 
• Comfort working both collaboratively within a team and independently when needed 
• Ability to handle physical tasks including lifting heavy equipment, AV integration, and on-site maintenance work 

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-GM1

#LI-Onsite

#IND

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:As a Warehouse Associate, you will play a key role in the day-to-day operations of our logistics team. You’ll be responsible for preparing, organizing, and shipping IT assets and equipment, ensuring accuracy, safety, and efficiency in all warehouse activities.

KEY RESPONSIBILITIES:

• Pick, pack, label, and prepare assets for shipment; coordinate with couriers and logistics partners.
• Sort and store materials based on size, type, style, color, or product code.
• Process daily orders, including printing, packing, labeling, and palletizing according to standard configurations.
• Operate forklifts and other warehouse equipment safely and efficiently.
• Maintain a clean, organized, and secure warehouse environment.
• Collaborate with engineers and project managers to support technical logistics needs.
• Analyze customer requirements and assist in translating them into system and design specifications.
• Ensure compliance with safety regulations and company standards.
• Lift and manage heavy boxes and equipment with care.
• Work independently or as part of a team to meet deadlines and project milestones.
• Perform additional duties as assigned by the supervisor.

ESSENTIAL CRITERIA:

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Comfortable standing for extended periods (10+ hours) and lifting heavy items.
• Basic knowledge of warehouse safety and operations.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Self-motivated, analytical thinker with a proactive attitude.
• Strong interpersonal skills and a collaborative mindset.

DESIRABLE CRITERIA:

• Experience with computerized maintenance or inventory systems is a plus.
• Previous logistics or warehouse experience is desirable.
• Familiarity with OSHA, DOT, and EPA regulations is a plus.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-ZF1

#LI-Onsite 

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

• Serve as the first point of contact and trusted liaison for the Hardware Solutions team, building and maintaining strong relationships with partners and stakeholders across the organization
• Exercise judgment to assess, prioritize, and triage incoming event and deployment requests, evaluating complexity, risk, urgency, and business impact to determine the appropriate course of action
• Make capacity-based decisions by evaluating team bandwidth, schedules, PTO, and workload to assign the right Production Manager to each request and balance workload across the team
• Provide tailored, polished, and professional responses to partners, adapting communication style and level of detail to the audience and situation
• Proactively identify and escalate risks, conflicts, and timeline issues — exercising discretion on when to flag to leadership versus resolve independently
• Attend weekly partner meetings, represent the team in cross-functional discussions, and contribute institutional knowledge and context that informs decision-making
• Validate request details including event logistics, shipping, device requirements, and imaging needs — applying contextual knowledge to catch errors, gaps, or unrealistic expectations
• Navigate ambiguous or non-standard requests by consulting runbooks, coordinating with cross-functional partners, and applying program-specific knowledge to determine the right path forward
• Build and maintain partner trust by setting clear expectations, providing consistent follow-through, and delivering a high-touch service experience throughout the intake process
• Reserve and coordinate hardware inventory for event and deployment requests, making judgment calls on availability, warehouse selection, and forecasting
• Manage sensitive situations including PII handling, declined requests, and unresponsive partners with professionalism and adherence to policy
• Interface with executive and high-profile partners and requestors with a high level of professionalism, discretion, and urgency
• Handle confidential information related to unreleased products, prototypes, and high-profile events with VIP audiences — maintaining strict adherence to NDA and security protocols
• Provide occasional onsite event support — including setup, technical assistance, and day-of coordination
• Support triage coverage during team absences, making real-time prioritization decisions and ensuring continuity of service for partners
• Identify opportunities to leverage internal tools and automation to improve processes, while maintaining the human oversight required for quality and partner satisfaction
• Maintain departmental workflow procedures, documentation, and familiarity with program-specific runbooks
• Adhere to all SOPs and participate in operational excellence programs dedicated to continuous improvements within workstream
• Any other duties, responsibilities, and projects as dictated by leadership

KEY RESPONSIBILITIES: 

• 1–3 years of experience in event coordination, operations support, or project coordination, preferably in the technology industry
• Strong interpersonal and relationship-building skills with the ability to serve as a trusted point of contact for partners and stakeholders
• Excellent verbal and written communication skills with the ability to craft professional, client-facing responses tailored to the audience
• Demonstrated judgment and critical thinking skills — able to assess competing priorities, evaluate risk, and make sound decisions independently
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong attention to detail, particularly when reviewing request details, inventory data, and logistics information
• Ability to work both independently and cross-functionally with partners and support teams
• Comfortable working in a KPI-driven environment with accountability for response time and resolution targets
• Proficiency with collaborative productivity software; G-Suite, project management tools, and inventory management systems
• Experience with workflow automation tools and task management platforms a plus
• Ability to quickly learn and adapt to new internal tools, systems, and processes
• Knowledge of or interest in mixed reality, wearables, and consumer technology a plus
• Ability to travel if required for onsite event support

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-GM1

#LI-Hybrid

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency

THE POSITION

Based at EOS IT Solutions' facility in Swords, Dublin, the Warehouse & Logistics Associate is primarily responsible for ensuring that day-to-day operational logistics activities run effectively and efficiently. This includes cycle counting, inventory receipting, and processing of all inbound and outbound shipments. The successful candidate will work as part of a dynamic and growing team to deliver EOS suppliers’ and customers with an unrivalled service and contribute to our growth and success.

WHAT YOU WILL DO

• Loading and unloading trucks, cycle counting, kitting, picking, packing, shrink wrapping, labelling, and palletizing products.
• Receiving and processing all equipment shipments.
• Responsible for performing the physical or administrative/physical tasks storing, and distributing of products, materials, parts, supplies and equipment.
•  Ensure exceptional performance levels on site across all areas of the operation including, but not restricted to quoting, bookings, tracking, compliance and managing freight vendors.
• Performs other duties and responsibilities when needed.

ESSENTIAL CRITERIA:

• Basic knowledge of warehouse and logistics operations.
• Be an analytical thinker who can help organize and complete tasks.
• Be innovative and self-motivated, with a keen ability to ask questions, as well as a self-directed learner.
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Ability to pay meticulous attention to detail.

DESIRABLE CRITERIA:

• Previous experience working in a Warehouse/Logistics environment
• Forklift License - preferably Reach Truck
• Familiarity of generating AWB’s/shipping documentation

BELONGING AT EOS:

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND #LI-CT2

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO: 

EOS IT Solutions is seeking highly skilled and adaptable Data Center Surge Technicians to join a centralized travel team supporting data center operations across North America.

This team is deployed to support new site turn-ups, large-scale infrastructure deployments, SLA recovery efforts, and critical operational gaps. Technicians are expected to operate in fast-paced, high-pressure environments and deliver immediate impact with minimal onboarding.

Deployment Scope

Surge Technicians are deployed based on business need, including:

• New data center builds, expansions, and site turn-ups 
• High-volume deployment events (rack lands, infrastructure scaling) 
• SLA recovery scenarios (backlog reduction, performance stabilization) 
• Temporary coverage for staffing gaps or critical skill shortages 

KEY RESPONSIBILITIES:

Deployment & Infrastructure Execution

• Execute high-volume rack and stack deployments in live and non-live environments 
• Install, terminate, and manage fiber (single-mode and multi-mode) and copper cabling systems
• Perform fiber splicing, cleaning, testing, and troubleshooting, including OTDR testing and fault isolation 
• Support physical infrastructure builds including cable routing, ladder racking, and power distribution 
• Read and validate port maps, rack elevations, and infrastructure designs 

Repair & Break/Fix Operations

• Diagnose and repair hardware issues across servers, switches, and network components 
• Replace defective components (PSUs, NICs, fans, etc.) with minimal disruption 
• Execute live service swaps and support production environments under SLA constraints 
• Perform physical layer troubleshooting (ports, cabling, connectivity) 

Operational Execution & Accountability

• Rapidly integrate into new sites and contribute within 24–72 hours of arrival
• Follow MOPs, CMOPs, and safety protocols with strict adherence 
• Accurately document work through ticketing systems and operational logs 
• Support both planned deployment work and reactive break/fix scenarios
• Operate effectively in client-facing environments with high visibility and accountability

Performance Expectations

• Deliver measurable output aligned to deployment targets, ticket closure rates, and SLA performance
• Maintain high quality and accuracy with minimal rework 
• Adapt quickly to new environments, teams, and operating conditions 
• Demonstrate strong ownership, reliability, and consistency across deployments 

Travel & Deployment Expectations (Critical)

• Ability to mobilize within 24–48 hours of notice
• Willingness to travel 70–90% of the time across multiple U.S. locations 
• Ability to support extended deployments (2–4+ weeks or longer) based on business demand 
• Comfortable working and living in hotel-based environments for extended periods
• Flexibility to work day/night shifts, overtime, and weekends during surge events 

This role is best suited for individuals who prefer dynamic, travel-intensive work environments over fixed-site assignments.

ESSENTIAL CRITERIA:

• 2–5+ years of hands-on experience in data center operations, infrastructure deployment, or break/fix repair
• Strong experience with rack and stack, cabling, and hardware installation
• Proven experience with fiber (splicing strongly preferred, OTDR testing, troubleshooting)
• Familiarity with Cisco, Juniper, Arista, and x86 server hardware
• Experience with low voltage systems and industry standards (BICSI, ANSI, EIA/TIA)
• Ability to read technical diagrams, port maps, and infrastructure documentation 

Tools & Systems Exposure

• Experience with ticketing/workflow systems (e.g., ServiceNow or equivalent) 
• Familiarity with infrastructure documentation, inventory, and asset management systems
• Ability to operate within client-specific tools, dashboards, and reporting environments 

Success Profile (Behavioral & Leadership Traits)

• Thrives in fast-paced, ambiguous environments with minimal direction 
• Strong ownership mindset; takes initiative and drives work to completion 
• Calm under pressure; able to prioritize and execute in high-stress situations 
• Team-oriented with a no-ego, “get it done” mentality
• Strong communication skills across technical teams, leadership, and client stakeholders 
• Highly reliable and accountable; trusted to represent EOS in client-facing environments

Physical Requirements

• Ability to lift and move equipment up to 50 lbs regularly and up to 100 lbs occasionally
• Ability to work in confined spaces, stand for extended periods, and operate in varying environmental conditions 
• Manual dexterity to handle small and complex components 

Additional Requirements

• Valid driver’s license and ability to travel 
• Willingness to complete background checks and client-specific onboarding requirements 
• Commitment to safety, quality, and operational excellence 

Why This Role Matters

This team is critical to EOS’s ability to support rapid growth, large-scale deployments, and high-priority operational needs across its data center footprint. Surge Technicians are trusted to step into complex environments and deliver results immediately, ensuring service continuity and client success.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• $250/week Travel Bonus
• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Role Overview

EOS IT Solutions is seeking experienced Surge Lead Technicians to lead mobile deployment teams supporting data center operations across North America.

This role is responsible for on-site leadership during deployments, ensuring work is structured, prioritized, and executed effectively from day one. Surge Leads are expected to step into new or underperforming environments, quickly establish control, and drive measurable progress across both deployment and repair activities.

Travel & Compensation:
This position requires frequent travel to project sites and data centers. Candidates who enjoy traveling and working in different environments will thrive in this role. To recognize the commitment, we offer a $250 weekly travel bonus, paid in addition to base wages.

Deployment Scope

Surge Leads are deployed to:

• New site turn-ups and infrastructure builds
• High-volume deployment events (rack lands, expansions)
• SLA recovery and backlog stabilization
• Sites requiring immediate operational structure or leadership support

What You Will Do

On-Site Leadership & Execution

• Lead teams of 4–10 technicians during deployments
• Establish immediate structure, priorities, and work allocation upon arrival
• Balance and direct efforts across:
• Ticket-based work (SLA-driven)
• Project-based work (deployments, builds)
• Ensure technicians are productive within 24–72 hours of deployment

Operational Control

• Assess site conditions quickly and identify:
• Backlogs
• Resource gaps
• Process breakdowns
• Implement clear execution plans to stabilize performance
• Track daily progress against:
• Ticket closure
• Deployment volumes
• SLA adherence

Client & Stakeholder Interface

• Act as on-the-ground point of contact for:
• SDMs
• Site leadership
• Client stakeholders (e.g., Meta)
• Provide clear, concise updates on:
• Progress
• Risks
• Resource needs

Technical Oversight

• Provide hands-on support as needed across:
• Rack and stack
• Fiber installation, troubleshooting, and splicing
• Break/fix and hardware repair
• Ensure work meets quality, safety, and operational standards

Team Leadership

• Set expectations for performance, accountability, and behavior
• Coach and redirect technicians in real time
• Address performance issues quickly and escalate when needed

Travel & Deployment Expectations (Critical)

• Ability to mobilize within 24–48 hours of notice
• Willingness to travel 70–90% of the time
• Support extended deployments (2–4+ weeks or longer)
• Comfortable operating in hotel-based environments
• Flexible to work variable shifts, overtime, and weekends

Performance Expectations

• Establish operational control within 24–48 hours of arrival
• Drive measurable improvements in:
• SLA performance
• Backlog reduction
• Deployment throughput
• Maintain high standards of quality and execution
• Deliver clear, consistent communication to leadership

What You Bring (Technical + Leadership)

Technical

• 4–8+ years in data center operations, deployments, or repair
• Strong experience across:
• Rack and stack
• Fiber (splicing strongly preferred, OTDR testing)
• Break/fix operations
• Ability to troubleshoot across infrastructure quickly and independently

Leadership

• Proven experience leading teams in fast-paced or high-pressure environments
• Ability to create structure in ambiguous situations
• Strong decision-making and prioritization skills
• Effective communicator across technical teams and leadership

Success Profile

• High ownership; takes control without waiting for direction
• Calm under pressure; able to lead through chaos
• Direct, clear communicator
• Team-first mindset with strong accountability
• Comfortable being the “responsible person” onsite

Physical Requirements

• Ability to lift and move equipment up to 50 lbs regularly and up to 100 lbs occasionally
• Ability to work in confined spaces, stand for extended periods, and operate in varying environmental conditions 
• Manual dexterity to handle small and complex components

Why This Role Matters

Surge Leads are critical to ensuring deployments are executed effectively and consistently across EOS data center operations. This role directly impacts performance, client confidence, and operational scalability.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
  
  
  

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
  
  
  

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

WHAT YOU’LL DO:

We are seeking a Data Center Repair Technician to join our data center operations team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. The ideal candidate will have hands-on experience with hardware from leading vendors such as Cisco, Juniper, Arista, and x86 server platforms.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND
#LI-ONSITE

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
  
  
  

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking an experienced and proactive Data Center Technician Lead to oversee our infrastructure engineering team. The ideal candidate will lead the installation, service, maintenance, repair, and alteration of low voltage category cabling, communications cabling, and other various low voltage cabling systems. This position requires a deep expertise in fiber optics and will involve strategic leadership in racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The role demands a commitment to delivering sustainable and repeatable solutions and processes with a continuous improvement mindset while adhering to production, safety, and quality standards.

KEY RESPONSIBILITIES:

• Oversee and coordinate the installation, service, and maintenance of low voltage category cabling and communications cabling.
• Lead and mentor a team in pulling cables, racking and stacking equipment, and managing cable infrastructure within the data center.
• Ensure quality of fiber and copper connections, oversee troubleshooting efforts, and manage complex technical challenges.
• Develop and enforce Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
• Manage work ticket systems and infrastructure interfaces, ensuring efficient project execution and infrastructure maintenance.
• Oversee documentation and validate port maps, while providing advanced troubleshooting support.
• Direct power distribution and cable management tasks within the infrastructure to optimize performance and safety.
• Lead coordination efforts with other team members to ensure projects and work orders are completed efficiently and to the highest standards. 
• Enforce company procedures and safety regulations, and provide leadership in managing necessary information for operations management.
• Maintain a detailed equipment and supplies inventory and respond to emergency situations to resolve immediate client concerns and meet service level agreements (SLAs).
• Drive the escalation process for complex technical issues, ensuring they are resolved by appropriate team members.
• Lead the usage of specialized equipment like DSX 5000 tester/OTDR Tester, oversee programming of testers, and manage test results efficiently. 

TEAMWORK:

• Chair meetings, workshops, training, and seminars to provide information and updates required to perform job functions.
• Foster a collaborative team environment, setting performance targets and leading the team to meet established goals.
• Act as a mentor and coach to team members, promoting continuous learning and professional development.
• Propose and implement process improvements to enhance operational efficiency and service quality

ESSENTIAL CRITERIA:

• Associate degree or higher in a technology services/technical discipline, or equivalent work experience.
• 5+ years of experience in leading teams and managing installations, services, and maintenance of low voltage cable infrastructure systems.
• Demonstrated ability to install, terminate, and test low voltage cables, with a strong focus on leadership in fiber optic technologies.
• Expert knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
• Industry and manufacturer-specific certifications highly preferred (e.g., BICSI TECH, Corning TSLAN-500).
• Exceptional leadership skills with a strong customer/client service orientation and effective communication and interpersonal skills.
• Valid driver's license and proven ability to safely drive company vehicles

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-ONSITE

#IND

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking an experienced and proactive Data Center Technician Lead to oversee our infrastructure engineering team. The ideal candidate will lead the installation, service, maintenance, repair, and alteration of low voltage category cabling, communications cabling, and other various low voltage cabling systems. This position requires a deep expertise in fiber optics and will involve strategic leadership in racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The role demands a commitment to delivering sustainable and repeatable solutions and processes with a continuous improvement mindset while adhering to production, safety, and quality standards.

KEY RESPONSIBILITIES:

• Oversee and coordinate the installation, service, and maintenance of low voltage category cabling and communications cabling.
• Lead and mentor a team in pulling cables, racking and stacking equipment, and managing cable infrastructure within the data center.
• Ensure quality of fiber and copper connections, oversee troubleshooting efforts, and manage complex technical challenges.
• Develop and enforce Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
• Manage work ticket systems and infrastructure interfaces, ensuring efficient project execution and infrastructure maintenance.
• Oversee documentation and validate port maps, while providing advanced troubleshooting support.
• Direct power distribution and cable management tasks within the infrastructure to optimize performance and safety.
• Lead coordination efforts with other team members to ensure projects and work orders are completed efficiently and to the highest standards. 
• Enforce company procedures and safety regulations, and provide leadership in managing necessary information for operations management.
• Maintain a detailed equipment and supplies inventory and respond to emergency situations to resolve immediate client concerns and meet service level agreements (SLAs).
• Drive the escalation process for complex technical issues, ensuring they are resolved by appropriate team members.
• Lead the usage of specialized equipment like DSX 5000 tester/OTDR Tester, oversee programming of testers, and manage test results efficiently. 

TEAMWORK:

• Chair meetings, workshops, training, and seminars to provide information and updates required to perform job functions.
• Foster a collaborative team environment, setting performance targets and leading the team to meet established goals.
• Act as a mentor and coach to team members, promoting continuous learning and professional development.
• Propose and implement process improvements to enhance operational efficiency and service quality

ESSENTIAL CRITERIA:

• Associate degree or higher in a technology services/technical discipline, or equivalent work experience.
• 5+ years of experience in leading teams and managing installations, services, and maintenance of low voltage cable infrastructure systems.
• Demonstrated ability to install, terminate, and test low voltage cables, with a strong focus on leadership in fiber optic technologies.
• Expert knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
• Exceptional leadership skills with a strong customer/client service orientation and effective communication and interpersonal skills.
• Valid driver's license and proven ability to safely drive company vehicles

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-ONSITE

#IND

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Fiber Optical Splicing Technician, you will be responsible for the installation, splicing, testing, troubleshooting, and maintenance of fiber optic cabling infrastructure. This hybrid role combines the practical skills of an Intermediate Technician with the advanced expertise and leadership qualities of an Expert/Lead Technician. You will work within mission-critical environments, ensuring precision, documentation accuracy, and adherence to safety and quality standards.

This role requires 90% travel. Must be located near a major airport.

KEY RESPONSIBILITIES:

• Perform fusion and mechanical splicing of single-mode and multi-mode fibers, including ribbon fiber splicing.
• Prepare and terminate fiber optic cables using industry-standard methods and tools.
• Install and manage fiber in various environments including ODFs, splice trays, enclosures, and patch panels.
• Conduct cable preparation including stripping, cleaving, cleaning, and protection of fibers.
• Label and route fiber in compliance with documentation and design standards.
• Use advanced test equipment (OTDR, OLTS, power meters, visual fault locators) to certify and troubleshoot fiber links.
• Perform end-to-end testing including insertion loss, return loss, and reflectance measurements.
• Analyze OTDR traces to identify faults, splices, and connector losses.
• Produce detailed test results, reports, and documentation for client acceptance and compliance verification.
• Diagnose and repair faults in fiber optic networks, including complex and escalated issues.
• Perform root cause analysis and implement corrective actions to prevent recurrence.
• Respond to service outages and perform emergency repairs with minimal disruption to live traffic.
• Execute high-count and ribbon fiber splicing projects, including mass fusion splicing.
• Manage fiber assignments, routing, and labeling in large-scale installations.
• Support fiber network expansion, migration, and reconfiguration projects with minimal service interruption.
• Maintain detailed records of splicing, testing, and repair activities.
• Ensure all work complies with industry standards (e.g. ITU-T, FOA, BICSI, TIA/EIA, NEC), safety regulations, and company policies.
• Participate in quality audits and ensure compliance with both company and client operational standards.
• Support as-built documentation, change control, and test result archiving.

ESSENTIAL CRITERIA:

• Minimum 3–5 years’ hands-on experience in fiber optic splicing, testing, and installation (Tier 2 or Tier 3 level).
• Deep understanding of optical fiber theory, attenuation, dispersion, and signal integrity.
• Proficiency with high-precision fusion splicers (e.g., Fujikura, Sumitomo, or INNO).
• Skilled in interpreting fiber network design drawings, splice schematics, and optical budgets.
• Experience working with both inside plant (ISP) and outside plant (OSP) environments.
• Advanced use of OTDRs, light source/power meters, visual inspection scopes, and fiber identifiers.
• Ability to interpret and troubleshoot complex OTDR traces and reflectometry data.
• Knowledge of fiber characterization testing, DWDM/CWDM network considerations, and loss budgets.
• Comfortable working within data center environments, including hot/cold aisles and structured cabling systems.
• Understanding of cable management best practices, rack layouts, and physical infrastructure documentation.
• Experience working in live network environments with strict uptime SLAs.
• In-depth knowledge of safety standards for fiber optic work, including laser safety and confined space awareness.
• Familiarity with environmental and electrical regulations (OSHA, NEC, and local standards).
• Consistent track record of adhering to quality assurance processes and precision workmanship.
• Strong communication and interpersonal skills to collaborate with engineers, project managers, and clients.
• Demonstrated leadership in mentoring junior technicians or overseeing small project teams.
• Excellent time management, prioritization, and multitasking abilities under tight deadlines.
• Analytical mindset with strong attention to detail and commitment to accuracy.
• Proactive and self-motivated, with the ability to work independently in remote or field conditions.
• Proficiency with digital documentation tools, fiber management software, and reporting systems.
• Competent with Microsoft Office Suite, Google Workspace, or equivalent documentation platforms.
• Familiarity with network monitoring tools and basic Layer 1–2 network concepts.

DESIRABLE CRITERIA:

• FOA CFOT, CFOS/T, or BICSI certifications (or equivalent regional qualification).
• Manufacturer training/certification (e.g., Corning, CommScope, or AFL).
• Experience in hyperscale or enterprise data center environments.
• Project leadership or supervisory experience within a technical team.
• Valid driver’s license and flexibility to travel or work in various locations across the region.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• Travel pay: Compensation provided for any work-related travel outside of your assigned local area, in accordance with EOS travel policy
• Occasional overtime and bonus opportunities for hourly workers
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#FIBEROPTIC

OUR COMPANY:

EOS IT Solutions is a global, family‑run value‑added reseller (VAR) that tackles the world’s most complex IT challenges. We deliver excellence across Network & Security, AV & Collaboration, Smart Workspaces, Data Center/Rack Factory Operations, Managed Services, and AI & Data — all powered by a differentiated global supply chain capability. With operations in 28 countries, 13 integration centers, and a team of 2,800+ experts, we partner with the most innovative organizations worldwide. We hold top‑tier accreditations with leading OEMs and work every day to deliver strategic, scalable solutions for our customers.

We are building a world‑class team — and seeking world‑class talent to join us.

WHAT YOU WILL DO:

As a Global Account Executive, you will own and grow strategic global accounts, serving as the primary commercial and relationship lead. You’ll help customers solve their most critical technology challenges, while driving meaningful revenue growth for EOS. Your mission: deliver an exceptional customer experience, elevate EOS as a strategic partner, and build long‑term, high‑value relationships across complex global organizations.

KEY RESPONSIBILITIES:

• Own and expand strategic global accounts, positioning EOS as a trusted partner across multiple business units and regions.
• Drive revenue growth through upsell, cross‑sell, and new opportunity creation.
• Develop and execute global account strategies, navigating matrixed organizations with precision.
• Negotiate and close high‑value, multi‑year commercial agreements that balance customer value and EOS profitability.
• Partner internally with delivery, operations, technical, and executive teams to ensure customers receive exceptional service and outcomes.
• Act as a strategic advisor, aligning customer needs with EOS’s portfolio of advanced IT and managed services solutions.
• Ensure successful solution delivery, meeting customer objectives and timeline expectations.
• Maintain rigorous account plans, forecasts, and pipeline health using CRM best practices (e.g., Salesforce).
• Represent EOS globally through on‑site engagements, QBRs, and executive‑level conversations.
• Analyze market and customer trends to identify growth areas and contribute to long‑term strategy.

ESSENTIAL CRITERIA:

• 5+ years of high‑performance enterprise sales or global account management experience, ideally in IT, managed services, collaboration, or networking.
• Proven success managing and growing accounts of $20M–$40M+ annually.
• Experience operating within a VAR model and navigating complex partner ecosystems.
• Strong history of selling complex, multi‑tower technology solutions to both business and IT leaders.
• Demonstrated ability to thrive in global environments and long, consultative sales cycles.
• Exceptional ability to influence across the C‑suite and align diverse stakeholders.
• Expert-level communication, negotiation, and executive presentation skills.
• Strong discipline in forecasting and pipeline management.
• High resilience, professionalism, and a results‑driven mindset in fast‑paced global environments.

DESIRABLE CRITERIA:

• Background in Managed Services, IT outsourcing, or large‑scale infrastructure solutions.
• Experience leading cross‑functional internal teams to deliver complex global programs.
• Relevant enterprise IT, networking, or AV certifications (commercial or technical).

Why Join EOS IT Solutions

• Work with some of the world’s most innovative global organizations.
• Represent a company with elite OEM partnerships, global scale, and top‑tier technical excellence.
• Drive transformative deals with true enterprise impact.
• Join a rapidly growing business where your success is visible, valued, and rewarded.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-JM
#LI-Remote

IT Asset Technician

Swords, Dublin, Ireland

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

 An IT Asset Technician plays a crucial role in managing and supporting the IT Asset Management (ITAM) lifecycle within an organization.

KEY RESPONSIBILITIES:

• Inventory Management: Track and maintain accurate records of IT assets, including serial numbers and assigned user information.
• Deployment and Tracking: Process requests for IT hardware, assist with deployment, and track hardware location changes.
• Audits and Physical Inventories: Conduct regular audits and physical inventories to ensure accurate accounting of assets.
• Asset Disposal: Coordinate the return or disposal of surplus or retired IT hardware.
• Reporting and Analysis: Generate reports on asset status, compliance, and cost savings.

ESSENTIAL CRITERIA:

• Education: High school diploma or equivalent; a bachelor’s degree in information technology or a related field is often preferred.
• ServiceNow platform Experience
• Experience: At least 2-3 Years of experience in (Ideally: IT asset management) Warehouse inventory management.
• Skills: Strong analytical and problem-solving skills, knowledge of IT asset management software, and the ability to troubleshoot technical issues.

ADDITIONAL CRITERIA:

• Forklift Licence

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#onsite #LI-CT2

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are looking for a detail-oriented and proactive Warehouse Asset Technician to support our warehousing and asset lifecycle operations. In this role, you will be responsible for managing the receipt, tracking, movement, and maintenance of IT hardware assets within the warehouse. You will ensure accurate inventory control, assist with shipments, and collaborate with cross-functional teams to fulfill asset-related tasks in a timely and professional manner.

This position requires a strong understanding of warehouse processes, basic technical skills related to IT hardware, and a high level of organization to maintain inventory accuracy and service quality.

 KEY RESPONSIBILITIES:

• Receive, inspect, and log inbound shipments of IT equipment and supplies.
• Pick, pack, and prepare outbound shipments, ensuring accurate labeling and documentation.
• Maintain real-time inventory records using Excel and internal systems.
• Track asset movements and status updates in asset tracking tools and customer portals.
• Conduct cycle counts and inventory audits to ensure data integrity and stock accuracy.
• Stage and prepare IT assets for deployment, shipment, or storage.
• Assist in triaging returned or damaged equipment and determine disposition (e.g., repair, reuse, recycle).
• Support e-waste handling and donation logistics as required.
• Coordinate with internal teams on equipment needs, delivery schedules, and inventory discrepancies.
• Monitor and manage warehouse tasks using ticketing systems or task trackers (e.g., GSD).
• Provide support for desk moves, new hire kit deployments, and on-site asset handoffs when required.
• Operate pallet jacks or other equipment safely to move goods within the warehouse.
• Maintain a clean, safe, and organized warehouse environment in accordance with safety standards.

 ESSENTIAL CRITERIA:

• Experience in logistics, warehousing, shipping/receiving, or inventory control.
• Familiarity with IT hardware (laptops, monitors, peripherals, etc.).
• Basic proficiency in Microsoft Excel and Google Workspace.
• Strong organizational and time management skills.
• Ability to lift and move equipment (up to 50 lbs.) safely.
• Attention to detail with a focus on accuracy and completeness.
• Strong verbal and written communication skills.
• Collaborative, team-oriented approach to problem solving.
• Professional demeanor and customer service mindset.

 DESIRABLE CRITERIA:

• Experience using inventory management or asset tracking systems.
• Previous work experience in a tech or IT logistics environment.
• Familiarity with tools like ServiceNow, Zendesk, or equivalent ticketing systems.
• Understanding of e-waste handling and compliance practices.
• Ability to work independently and manage shifting priorities in a fast-paced environment.
•  

 The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-Onsite

#LI-ZF1

#ITL

Who We Are:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

About the Role:

We are seeking an experienced Project Manager to oversee and deliver complex AV projects with precision and efficiency. In this role, you will collaborate with clients, coordinate cross-functional teams, and ensure projects are completed on time, within budget, and to the highest quality standards.

Key Responsibilities:

Project Planning & Execution:

• Work closely with clients and internal teams to define project scope, goals, and deliverables.
• Develop detailed project plans, schedules, and budgets to guide project execution.
• Ensure timely procurement and deployment of necessary equipment, materials, and personnel.

Resource & Team Management:

• Allocate resources efficiently, ensuring teams have the tools and information needed for success.
• Lead and motivate project teams, fostering collaboration and accountability.
• Provide ongoing support, coaching, and performance feedback to team members.

Client & Stakeholder Communication:

• Serve as the primary point of contact for clients throughout the project lifecycle.
• Provide regular status updates, manage expectations, and address inquiries proactively.
• Build and maintain strong relationships with clients and stakeholders.

Quality Control & Risk Management:

• Oversee the installation and integration of AV systems, ensuring they meet quality standards.
• Conduct thorough testing and troubleshooting to resolve any technical issues.
• Identify potential risks early and implement contingency plans when necessary.

Financial Oversight:

• Manage project budgets, cost tracking, and financial forecasting.
• Identify cost-saving opportunities without compromising quality or performance.

Qualifications:

• Bachelor’s degree in Project Management, Business, or a related field.
• Proven experience managing AV or technical projects, delivering on time and within budget.
•  Strong knowledge of AV systems, equipment, and installation processes (preferred).
•  Excellent leadership, communication, and problem-solving skills.
•  Proficiency in project management software
•  Ability to thrive in a fast-paced environment, managing multiple projects simultaneously.

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Role Overview

The Procurement Associate will support high-volume purchasing and supplier coordination for materials delivered to customers across data centers, ISPs, hyperscalers, and edge deployments. This role is highly execution-focused, managing purchase order (PO) lifecycle, maintaining supplier and item data accuracy, tracking deliveries, and helping ensure global communication and compliance requirements are met - trade, export/import, quality, and customer-specific policies.

This role will partner cross-functionally with Planning, Logistics, Engineering, Finance, Sales/Customer Ops, and global suppliers/partners to keep material flowing—accurately, on time, and in compliance.

Key Responsibilities

• Create, review, and manage high volumes of POs end-to-end: requisition intake, PO placement, confirmations, expediting, delivery tracking, and issue resolution.
• Coordinate material availability to meet customer deployment schedules across data centers, ISP networks, hyperscaler builds, and edge rollouts.
• Monitor supplier acknowledgements, lead times, allocations, backorders, and substitutions; escalate risks and propose mitigations.
• Act as a day-to-day point of contact for suppliers and channel/partner organizations across multiple regions and time zones.
• Drive clear written communication for order status, constraints, and corrective actions; keep internal stakeholders aligned.
• Collaborate with Account Management and Finance teams for invoicing
• Maintain item, supplier, pricing, and lead-time master data in ERP/procurement tools.
• Intermediate to advanced Excel proficiency

Requirements

• 1–3+ years in procurement, purchasing, supply chain, operations, or a related role (high-volume environment preferred).
• Experience managing PO lifecycle and working with suppliers to meet delivery commitments.
• Comfort working in fast-paced operations with competing priorities and tight deadlines.

Preferred Qualifications 

• Experience supporting customers in data centers, telecom/ISP, cloud/hyperscale, or networking infrastructure environments.
• Experience with procurement/ERP tools such as Jira, Sage/X3, Odoo.
• Familiarity with compliance concepts: supplier onboarding, export/import documentation, Incoterms, or audit controls.
• Exposure to demand planning, inventory management, logistics coordination, or supplier performance tracking.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#LI-SJ1

#INDHP

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency

ABOUT THE ROLE:
As an Order Intake Associate at EOS IT Solutions, you will play a crucial role in ensuring smooth order processing, data accuracy, and high-quality customer service. You will work both independently and collaboratively within a team to support our customers and internal departments, efficiently. For customers, you will serve as a point of contact, assisting with queries about pricing, orders and deliveries and provide support for external sales representatives.

A good knowledge of customer service best practices with experience is preferable, alongside a willingness to learn. 

KEY RESPONSIBILITIES:

• Produce accurate quotations based on customer requirements.

• Process sales orders and customer purchase orders.

• Verify data accuracy in quotations, orders, and invoices.

• Communicate with clients to obtain missing information or resolve inquiries.

• Maintain and update sales and customer records.

• Provide feedback from customers to internal teams to enhance services.

• Respond to customer inquiries promptly and professionally.

• Follow up with inactive customers to validate quotes and requirements.

• Adhere to company policies and procedures.

• Support and assist the Customer Account Team.

ESSENTIAL CRITERIA:

• Strong organizational skills with keen attention to detail.

• Experience with Microsoft Office tools, particularly Excel.

• Ability to work independently and as part of a team.

• Competence in working with data and metrics.

• Candidates with administrative experience in a similar role are encouraged to apply. A business-related degree is desirable but not essential.

#LI-CT2  #LI-Onsite #IND

WHO WE ARE

ABOUT THE ROLE

KEY RESPONSIBILITIES

• Lead and manage the Order Intake team, ensuring smooth day-to-day operations.
• Oversee the processing of sales orders and customer purchase orders, ensuring accuracy and timeliness.
• Validate data accuracy in quotations, orders, and invoices.
• Act as an escalation point for customer inquiries and resolve issues promptly.
• Monitor team performance and provide coaching and development opportunities.
• Collaborate with internal teams to improve processes and enhance customer experience.
• Maintain and update sales and customer records, ensuring compliance with company standards.
• Analyse order intake metrics and report on performance to senior management.
• Drive continuous improvement initiatives within the order intake function.
• Ensure adherence to company policies and procedures across all activities.

ESSENTIAL CRITERIA

• Proven experience in order management or a similar operational leadership role.
• Strong organisational skills with exceptional attention to detail.
• Proficiency in Microsoft Office tools, particularly Excel.
• Ability to lead and motivate a team in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Competence in working with data and metrics to drive performance.
• A business-related degree is desirable but not essential.

BELONGING AT EOS

Who We Are:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

About the Role:

We are seeking an experienced Project Manager to oversee and deliver complex AV projects with precision and efficiency. In this role, you will collaborate with clients, coordinate cross-functional teams, and ensure projects are completed on time, within budget, and to the highest quality standards.

Key Responsibilities:

Project Planning & Execution:

• Work closely with clients and internal teams to define project scope, goals, and deliverables.
• Develop detailed project plans, schedules, and budgets to guide project execution.
• Ensure timely procurement and deployment of necessary equipment, materials, and personnel.

Resource & Team Management:

• Allocate resources efficiently, ensuring teams have the tools and information needed for success.
• Lead and motivate project teams, fostering collaboration and accountability.
• Provide ongoing support, coaching, and performance feedback to team members.

Client & Stakeholder Communication:

• Serve as the primary point of contact for clients throughout the project lifecycle.
• Provide regular status updates, manage expectations, and address inquiries proactively.
• Build and maintain strong relationships with clients and stakeholders.

Quality Control & Risk Management:

• Oversee the installation and integration of AV systems, ensuring they meet quality standards.
• Conduct thorough testing and troubleshooting to resolve any technical issues.
• Identify potential risks early and implement contingency plans when necessary.

Financial Oversight:

• Manage project budgets, cost tracking, and financial forecasting.
• Identify cost-saving opportunities without compromising quality or performance.

Qualifications:

• Bachelor’s degree in Project Management, Business, or a related field.
• Proven experience managing AV or technical projects, delivering on time and within budget.
•  Strong knowledge of AV systems, equipment, and installation processes (preferred).
•  Excellent leadership, communication, and problem-solving skills.
•  Proficiency in project management software
•  Ability to thrive in a fast-paced environment, managing multiple projects simultaneously.

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

THE ROLE

The DC Operations Manager is the frontline owner of a zone cluster at our New Albany campus. You manage 3–6 Zone Leads and their technician teams. You own your shift's SLA delivery, the conduct on your floor, and the EOS culture your team experiences every day.

This is a leadership job first. The data center environment is the context, not the qualification. What we are hiring for: the ability to earn the respect of a technical team, hold people accountable, build a culture worth staying for and represent EOS with confidence to one of the world's largest technology companies.

 What you own

• Your Zone Leads — scheduling, performance management, development, corrective feedback
• Your shift's SLA delivery —ticket resolution within contracted window across your zone cluster
• EOS culture on the floor — standards, recognition, accountability and the team's sense of belonging to something worth working for
• Written shift handoffs — every transition, no verbal-only exceptions
• Surge response
• Escalation discipline — you resolve at your level; you escalate what genuinely requires it

WHO WE ARE LOOKING FOR

We are deliberately recruiting from outside the traditional data center candidate pool for this role. If you have led people through a 24×7 high-stakes operation — in any industry — and your instinct when things go wrong is to own the problem rather than forward it upward, we want to hear from you.

 Backgrounds we are actively recruiting from:

→ Military NCO / Staff Sergeant and above

   You have managed people, equipment, and shift operations under pressure. You own outcomes.

   You enforce standards and earn respect through competence and follow-through. The data

   center environment is new. The leadership is not.

→ NOC Supervisor / Shift Lead

   You already own 24×7 operations, ticket discipline, escalation chains, and shift handoffs.

   The physical environment changes. The operational model is nearly identical. 

→ Industrial / Manufacturing Shift Manager

   You run large crews on rotating shifts where downtime has real consequences. You are

   metric-driven and comfortable with accountability culture. The model transfers directly.

→ Logistics / Warehouse Operations Manager

   High-volume, shift-based, metric-heavy, people-intensive. If you have run an Amazon

   fulfilment center or a major distribution hub, you already work in a dispatch model

   very similar to ours. 

→ Trades Supervisor — electrician, HVAC, facilities

   Instant technical credibility with the team. You know what it takes to hold skilled

   tradespeople accountable. The ticketing and SLA layer is learnable quickly. 

→ DC operations with people management depth

   Welcome, but not required. The leadership fundamentals matter more than the environment. 

What all of these have in common — the fundamentals we are hiring for:

• 3+ years managing a team directly — you hired, you ran performance conversations, you drove disciplinary processes when needed
• 24×7 or shift-based operations experience — scheduling, callout coverage, handoffs, and the discipline to run a shift cleanly
• A track record of holding people accountable in a way that builds respect, not resentment
• Calm under pressure — when something goes wrong on your shift, you respond with clarity
• The instinct to resolve at your level first, not forward it upward

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are looking for a highly experienced Data Center Project Manager to oversee and manage end-to-end delivery of networking infrastructure. This role will be responsible for overseeing Rack and optical installations, will be required to learn and Use FIM, Track installs and report head count, burn down rates, tickets and team performance/delivery. The successful candidate will manage key relationships with vendors, contractors, and internal teams to ensure projects are delivered on-time, within budget, and in compliance with all relevant standards of fiber systems and data center network infrastructure  . 

KEY RESPONSIBILITIES:

Project Leadership

• Oversee the entire lifecycle of data center projects from inception to completion, including design, procurement, implementation, and final handover to the operational teams.
• Ensure projects align with client expectations, service level agreements (SLAs), and performance metrics.
• Lead cross-functional teams to ensure smooth project execution, from network design through to deployment and commissioning.

Field Services Network Design & Deployment

• Work closely with the design teams and engineering teams to develop solutions for dark fiber provisioning, ISP/OSP architecture, and data center connectivity.
• Ensure fiber optic cable deployments follows industry best practices and complies with local regulations, standards, and codes.
• Review network design specifications, including circuit design, cable routes, and splicing methods.

Stakeholder Management

• Coordinate and maintain effective communication with internal teams, external vendors, subcontractors, and third-party contractors.
• Engage with clients and stakeholders to clarify project requirements, provide status updates, and manage expectations.
• Manage all vendor relationships, ensuring that service levels, quality, and deadlines are met.
• Resource Management
• Ensure resources (personnel, equipment, materials) are appropriately allocated and optimally utilized.

Risk & Quality Management

• Proactively identify and mitigate project risks, including delays, project overruns, and technical challenges.
• Ensure all deliverables meet the required quality standards, and take corrective actions when needed to address quality issues.
• Implement regular quality control checks and ensure that all work complies with safety, environmental, and industry standards.

Reporting & Documentation

• Provide detailed progress reports to senior management and stakeholders on project timelines, milestones, and deliverables.
• Maintain comprehensive project documentation, including drawings, contracts, and change orders.
• Prepare and present technical reports, risk assessments, and project updates regularly to clients and senior leadership.

Safety & Compliance

• Ensure that all projects follow safety protocols and industry regulations to guarantee a safe working environment for all team members.
• Comply with local, national, and international regulations for fiber optic installations, OSP/ISP projects, and data center operations.

Continuous Improvement

• Evaluate the performance of completed projects to identify areas of improvement and implement lessons learned for future initiatives.
• Explore opportunities for automation and optimization in fiber optic network design and data center operations.

ESSENTIAL CRITERIA:

Experience & Technical Expertise

• 5+ years** of experience managing fiber network deployment, specifically dark fiber, ISP/OSP installations, and data center projects.
• Strong technical knowledge of **fiber optic technology**, **cable splicing**, **fiber design**, and **data center infrastructure**.
• Experience with project management tools, including **MS Project**, **Primavera**, or other project tracking and scheduling software.
• In-depth knowledge of **fiber optic standards** (e.g., ITU, ANSI, TIA/EIA, IEEE) and **safety regulations**.
• Familiarity with **fiber optic testing**, troubleshooting, and commissioning procedures.
• Experience in managing **multi-vendor environments** and third-party contractors.

Customer & Stakeholder Management

• Strong ability to manage customer expectations and deliver exceptional service in line with SLAs.
• Experience in **client-facing** roles with the ability to communicate complex technical solutions to non-technical stakeholders.
• Proven track record of managing stakeholder relationships, including vendors, clients, and contractors.

Project Management & Leadership Skills

• PMP, PRINCE2, or similar certification is highly desirable.
• Proven ability to manage complex, multi-phased projects with multiple stakeholders and tight deadlines.
• Strong leadership skills with a track record of successfully managing cross-functional teams.
• Excellent organizational and time-management skills with the ability to prioritize tasks effectively.

Problem Solving & Risk Management

• Strong analytical and problem-solving skills with a proactive approach to risk mitigation.
• Ability to address issues and conflicts quickly, while ensuring that quality and project milestones are maintained.

Desirable Skills

• Experience with cloud data center operations and understanding of cloud connectivity requirements.
• Understanding of SDN (Software-Defined Networking) or other modern network technologies is a plus.
• Familiarity with fiber optic network monitoring tools and performance analytics.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND

#LI-ONSITE

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a highly skilled and hands-on Data Center Repair Lead (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms.

This position involves rotational shifts to support 24/7/365 operations.

KEY RESPONSIBILITIES:

• Lead Network repair operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures.
• Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues.
• Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards).
• Troubleshoot Layer 1–3 network issues, including port failures, link flaps, and misconfigurations.
• Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims.
• Maintain and update documentation for incident resolution, root cause analysis, and repair procedures.
• Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
• Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols.
• Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows.
• Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement.

ESSENTIAL CRITERIA:

• Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support.
• 5+ years of experience in breakfix/repair support, hardware diagnostics, and repair in enterprise environments.
• Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO).
• Demonstrated experience in troubleshooting and repairing server, storage, and network hardware.
• Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog).
• Excellent problem-solving skills and ability to work under pressure in high-availability environments.
• Strong communication and leadership skills with a customer-focused mindset.
• Valid driver’s license and ability to travel between data center sites as needed.

DESIRABLE CRITERIA:

• Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials.
• Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms.
• Familiarity with scripting for automation (e.g., Bash, Python) is a plus.
• Experience working in a 24/7 operational environment with on-call responsibilities.

PHYSICAL REQUIREMENTS:

• Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
• Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
• Three-dimensional vision, ability to judge distances and spatial relationships.
• Ability to identify colors and give and receive information through speaking and listening skills.
• Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms.
• Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• Meals, snacks, drinks, and desserts provided
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-ONSITE

#IND

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms.

Pay rate for day shift is up to $85K and night shift is up to $95k.

This position involves rotational shifts to support 24/7/365 operations.

KEY RESPONSIBILITIES:

• Lead Network support and repair operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures.
• Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues.
• Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards).
• Troubleshoot Layer 1–3 network issues, including port failures, link flaps, and misconfigurations.
• Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims.
• Maintain and update documentation for incident resolution, root cause analysis, and repair procedures.
• Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
• Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols.
• Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows.
• Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement.

ESSENTIAL CRITERIA:

• Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support.
• 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments.
• Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO).
• Demonstrated experience in troubleshooting and repairing server, storage, and network hardware.
• Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog).
• Excellent problem-solving skills and ability to work under pressure in high-availability environments.
• Strong communication and leadership skills with a customer-focused mindset.
• Valid driver’s license and ability to travel between data center sites as needed.

DESIRABLE CRITERIA:

• Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials.
• Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms.
• Familiarity with scripting for automation (e.g., Bash, Python) is a plus.
• Experience working in a 24/7 operational environment with on-call responsibilities.

PHYSICAL REQUIREMENTS:

• Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
• Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
• Three-dimensional vision, ability to judge distances and spatial relationships.
• Ability to identify colors and give and receive information through speaking and listening skills.
• Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms.
• Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• Meals, snacks, drinks, and desserts provided
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-ONSITE

#IND

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a highly skilled and hands-on Data Center Repair Lead (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms.

This position involves rotational shifts to support 24/7/365 operations.

This role may require up to 10% travel domestically and internationally.

KEY RESPONSIBILITIES:

• Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures.
• Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues.
• Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards).
• Troubleshoot Layer 1–3 network issues, including port failures, link flaps, and misconfigurations.
• Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims.
• Maintain and update documentation for incident resolution, root cause analysis, and repair procedures.
• Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
• Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols.
• Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows.
• Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement.

ESSENTIAL CRITERIA:

• Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support.
• 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments.
• Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO).
• Demonstrated experience in troubleshooting and repairing server, storage, and network hardware.
• Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog).
• Excellent problem-solving skills and ability to work under pressure in high-availability environments.
• Strong communication and leadership skills with a customer-focused mindset.
• Valid driver’s license and ability to travel between data center sites as needed.

DESIRABLE CRITERIA:

• Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials.
• Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms.
• Familiarity with scripting for automation (e.g., Bash, Python) is a plus.
• Experience working in a 24/7 operational environment with on-call responsibilities.

PHYSICAL REQUIREMENTS:

• Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
• Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
• Three-dimensional vision, ability to judge distances and spatial relationships.
• Ability to identify colors and give and receive information through speaking and listening skills.
• Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms.
• Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• Meals, snacks, drinks, and desserts provided
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-ONSITE

#IND

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms.

Pay rate for day shift is up to $90k and night shift is up to $100k. 

This position involves rotational shifts to support 24/7/365 operations.

This role may require up to 10% travel domestically and internationally.

KEY RESPONSIBILITIES:

• Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures.
• Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues.
• Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards).
• Troubleshoot Layer 1–3 network issues, including port failures, link flaps, and misconfigurations.
• Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims.
• Maintain and update documentation for incident resolution, root cause analysis, and repair procedures.
• Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
• Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols.
• Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows.
• Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement.

ESSENTIAL CRITERIA:

• Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support.
• 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments.
• Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO).
• Demonstrated experience in troubleshooting and repairing server, storage, and network hardware.
• Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog).
• Excellent problem-solving skills and ability to work under pressure in high-availability environments.
• Strong communication and leadership skills with a customer-focused mindset.
• Valid driver’s license and ability to travel between data center sites as needed.

DESIRABLE CRITERIA:

• Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials.
• Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms.
• Familiarity with scripting for automation (e.g., Bash, Python) is a plus.
• Experience working in a 24/7 operational environment with on-call responsibilities.

PHYSICAL REQUIREMENTS:

• Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
• Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
• Three-dimensional vision, ability to judge distances and spatial relationships.
• Ability to identify colors and give and receive information through speaking and listening skills.
• Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms.
• Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• Meals, snacks, drinks, and desserts provided
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

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OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO: The Warehouse Operations Associate is primarily responsible for ensuring that day-to-day operational logistics activities run effectively and efficiently. This will include cycle counting, inventory receipting, and processing of all inbound and outbound shipments. The Warehouse Operative will work as part of a dynamic and growing team to deliver EOS suppliers’ and customers’ with an unrivalled service, and contribute to our growth and success.

KEY RESPONSIBILITIES:

• Ensuring the day to day operational Logistics activities run smoothly and efficiently.
• Loading and unloading trucks, cycle counting, kitting, picking, packing, shrink wrapping, labeling, and palletizing products.
• Support teams with internal moves, additions, and changes.
• Receiving and processing all equipment shipments.
• Responsible for performing the physical or administrative/physical tasks storing, and distributing of products, materials, parts, supplies and equipment.
• Sorting and placing materials or items on racks, shelves, or in bins according to pre-determined sequence such as size, type, style, color, or product code.
• Examines stocks and distributes materials in inventory.
• Performs other duties and responsibilities when needed.

ESSENTIAL CRITERIA:

• Excellent follow through skills, coupled with strong organizational skills and solid communication and interpersonal skills.
• Ready, willing, and able to deliver excellence independently or collaboratively.
• Previous experience working in logistics desirable
• Basic knowledge of warehouse safety and operations.
• Be an analytical thinker who can help organize and complete tasks.
• Be innovative and self-motivated, with a keen ability to ask questions, as well as a self-directed learner.
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Ability to pay meticulous attention to detail.
• Possess experience with inventory management.
• Able to lift heavy boxes and equipment.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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#LI-Onsite

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