OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT  YOU WILL DO:

As an AV Project Manager, you will be the Subject Matter Expert (SME) for audiovisual (AV) and unified communication (UC) systems, overseeing the end-to-end lifecycle of AV deployments. You’ll lead cross-functional collaboration, manage budgets and timelines, and ensure seamless delivery of world-class conferencing experiences. Your ability to communicate effectively, manage technical complexities, and drive project success will be key.

KEY RESPONSIBILITIES:

• Conduct site-level AV audits to assess current state and project readiness.
• Serve as SME for AV systems and their integration with Cisco and Microsoft collaboration platforms.
• Plan, implement, and manage global conference room deployments in alignment with BTS budgets.
• Track project milestones, dependencies, and deliverables using Microsoft Office Suite and other tools.
• Provide monthly spend reports and maintain financial oversight of project budgets.
• Align project goals with organizational strategies and broader IT initiatives.
• Manage operational and administrative support for the global AV estate.
• Lead deployments of complex spaces, including large divisible rooms.
• Evaluate and recommend new technologies for collaboration and conferencing.
• Conduct risk assessments and proactively manage mitigation strategies.
• Ensure timely delivery of projects within scope and budget.
• Liaise with architects, vendors, and internal stakeholders to uphold design and execution standards.
• Partner with IT and support teams to improve conferencing experiences and resolve issues.
• Communicate project status, risks, and training opportunities to key stakeholders.
• Adjust scope, timelines, and resources as needed to ensure project success.
• Build and maintain strong cross-functional relationships to support long-term collaboration.

ESSENTIAL CRITERIA:

• Expertise in Cisco Control Hub, Cisco Call Manager, Microsoft Teams Admin, and ServiceNow.
• Strong troubleshooting and diagnostics skills for AV/UC systems.
• Demonstrated experience with MS Teams and Cisco interoperability.
• Proven project leadership and organizational abilities.
• Excellent communication, negotiation, and stakeholder management skills.
• High level of reliability, accountability, and teamwork.
• Ability to translate technical requirements into practical solutions.
• Sound decision-making and analytical capabilities.
• Experience driving results through collaboration, oversight, and performance tracking.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#LI-SJ1

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Fiber Optical Splicing Technician, you will be responsible for the installation, splicing, testing, troubleshooting, and maintenance of fiber optic cabling infrastructure. This hybrid role combines the practical skills of an Intermediate Technician with the advanced expertise and leadership qualities of an Expert/Lead Technician. You will work within mission-critical environments, ensuring precision, documentation accuracy, and adherence to safety and quality standards.

This role requires 90% travel. Must be located near a major airport.

KEY RESPONSIBILITIES:

• Perform fusion and mechanical splicing of single-mode and multi-mode fibers, including ribbon fiber splicing.
• Prepare and terminate fiber optic cables using industry-standard methods and tools.
• Install and manage fiber in various environments including ODFs, splice trays, enclosures, and patch panels.
• Conduct cable preparation including stripping, cleaving, cleaning, and protection of fibers.
• Label and route fiber in compliance with documentation and design standards.
• Use advanced test equipment (OTDR, OLTS, power meters, visual fault locators) to certify and troubleshoot fiber links.
• Perform end-to-end testing including insertion loss, return loss, and reflectance measurements.
• Analyze OTDR traces to identify faults, splices, and connector losses.
• Produce detailed test results, reports, and documentation for client acceptance and compliance verification.
• Diagnose and repair faults in fiber optic networks, including complex and escalated issues.
• Perform root cause analysis and implement corrective actions to prevent recurrence.
• Respond to service outages and perform emergency repairs with minimal disruption to live traffic.
• Execute high-count and ribbon fiber splicing projects, including mass fusion splicing.
• Manage fiber assignments, routing, and labeling in large-scale installations.
• Support fiber network expansion, migration, and reconfiguration projects with minimal service interruption.
• Maintain detailed records of splicing, testing, and repair activities.
• Ensure all work complies with industry standards (e.g. ITU-T, FOA, BICSI, TIA/EIA, NEC), safety regulations, and company policies.
• Participate in quality audits and ensure compliance with both company and client operational standards.
• Support as-built documentation, change control, and test result archiving.

ESSENTIAL CRITERIA:

• Minimum 3–5 years’ hands-on experience in fiber optic splicing, testing, and installation (Tier 2 or Tier 3 level).
• Deep understanding of optical fiber theory, attenuation, dispersion, and signal integrity.
• Proficiency with high-precision fusion splicers (e.g., Fujikura, Sumitomo, or INNO).
• Skilled in interpreting fiber network design drawings, splice schematics, and optical budgets.
• Experience working with both inside plant (ISP) and outside plant (OSP) environments.
• Advanced use of OTDRs, light source/power meters, visual inspection scopes, and fiber identifiers.
• Ability to interpret and troubleshoot complex OTDR traces and reflectometry data.
• Knowledge of fiber characterization testing, DWDM/CWDM network considerations, and loss budgets.
• Comfortable working within data center environments, including hot/cold aisles and structured cabling systems.
• Understanding of cable management best practices, rack layouts, and physical infrastructure documentation.
• Experience working in live network environments with strict uptime SLAs.
• In-depth knowledge of safety standards for fiber optic work, including laser safety and confined space awareness.
• Familiarity with environmental and electrical regulations (OSHA, NEC, and local standards).
• Consistent track record of adhering to quality assurance processes and precision workmanship.
• Strong communication and interpersonal skills to collaborate with engineers, project managers, and clients.
• Demonstrated leadership in mentoring junior technicians or overseeing small project teams.
• Excellent time management, prioritization, and multitasking abilities under tight deadlines.
• Analytical mindset with strong attention to detail and commitment to accuracy.
• Proactive and self-motivated, with the ability to work independently in remote or field conditions.
• Proficiency with digital documentation tools, fiber management software, and reporting systems.
• Competent with Microsoft Office Suite, Google Workspace, or equivalent documentation platforms.
• Familiarity with network monitoring tools and basic Layer 1–2 network concepts.

DESIRABLE CRITERIA:

• FOA CFOT, CFOS/T, or BICSI certifications (or equivalent regional qualification).
• Manufacturer training/certification (e.g., Corning, CommScope, or AFL).
• Experience in hyperscale or enterprise data center environments.
• Project leadership or supervisory experience within a technical team.
• Valid driver’s license and flexibility to travel or work in various locations across the region.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• Travel pay: Compensation provided for any work-related travel outside of your assigned local area, in accordance with EOS travel policy
• Occasional overtime and bonus opportunities for hourly workers
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#FIBEROPTIC

OUR COMPANY:

EOS IT Solutions is a global, family‑run value‑added reseller (VAR) that tackles the world’s most complex IT challenges. We deliver excellence across Network & Security, AV & Collaboration, Smart Workspaces, Data Center/Rack Factory Operations, Managed Services, and AI & Data — all powered by a differentiated global supply chain capability. With operations in 28 countries, 13 integration centers, and a team of 2,800+ experts, we partner with the most innovative organizations worldwide. We hold top‑tier accreditations with leading OEMs and work every day to deliver strategic, scalable solutions for our customers.

We are building a world‑class team — and seeking world‑class talent to join us.

WHAT YOU WILL DO:

As a Global Account Executive, you will own and grow strategic global accounts, serving as the primary commercial and relationship lead. You’ll help customers solve their most critical technology challenges, while driving meaningful revenue growth for EOS. Your mission: deliver an exceptional customer experience, elevate EOS as a strategic partner, and build long‑term, high‑value relationships across complex global organizations.

KEY RESPONSIBILITIES:

• Own and expand strategic global accounts, positioning EOS as a trusted partner across multiple business units and regions.
• Drive revenue growth through upsell, cross‑sell, and new opportunity creation.
• Develop and execute global account strategies, navigating matrixed organizations with precision.
• Negotiate and close high‑value, multi‑year commercial agreements that balance customer value and EOS profitability.
• Partner internally with delivery, operations, technical, and executive teams to ensure customers receive exceptional service and outcomes.
• Act as a strategic advisor, aligning customer needs with EOS’s portfolio of advanced IT and managed services solutions.
• Ensure successful solution delivery, meeting customer objectives and timeline expectations.
• Maintain rigorous account plans, forecasts, and pipeline health using CRM best practices (e.g., Salesforce).
• Represent EOS globally through on‑site engagements, QBRs, and executive‑level conversations.
• Analyze market and customer trends to identify growth areas and contribute to long‑term strategy.

ESSENTIAL CRITERIA:

• 5+ years of high‑performance enterprise sales or global account management experience, ideally in IT, managed services, collaboration, or networking.
• Proven success managing and growing accounts of $20M–$40M+ annually.
• Experience operating within a VAR model and navigating complex partner ecosystems.
• Strong history of selling complex, multi‑tower technology solutions to both business and IT leaders.
• Demonstrated ability to thrive in global environments and long, consultative sales cycles.
• Exceptional ability to influence across the C‑suite and align diverse stakeholders.
• Expert-level communication, negotiation, and executive presentation skills.
• Strong discipline in forecasting and pipeline management.
• High resilience, professionalism, and a results‑driven mindset in fast‑paced global environments.

DESIRABLE CRITERIA:

• Background in Managed Services, IT outsourcing, or large‑scale infrastructure solutions.
• Experience leading cross‑functional internal teams to deliver complex global programs.
• Relevant enterprise IT, networking, or AV certifications (commercial or technical).

Why Join EOS IT Solutions

• Work with some of the world’s most innovative global organizations.
• Represent a company with elite OEM partnerships, global scale, and top‑tier technical excellence.
• Drive transformative deals with true enterprise impact.
• Join a rapidly growing business where your success is visible, valued, and rewarded.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-JM
#LI-Remote