EOS
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WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Lead AV Installation Technician, you will oversee the deployment and maintenance of AV and TelePresence technologies across client sites. You will lead installation teams, ensure optimal system performance, and act as a technical escalation point while maintaining high standards of service delivery.
**THIS POSITION REQUIRES UP TO 70% TRAVEL.
KEY RESPONSIBILITIES:
- Lead the installation and de-installation of AV/TelePresence products.
- Supervise and guide AV Technicians during installation projects.
- Configure endpoints and infrastructure.
- Conduct room audits to ensure optimal technology performance.
- Perform preventative maintenance and readiness checks.
- Identify and resolve equipment failures with effective solutions.
- Complete post-installation assessments and user acceptance testing.
- Install software upgrades and manage break/fix and RMA requests.
- Act as a technical escalation point for ongoing faults.
- Interface with clients on-site in alignment with service level agreements.
- Provide project reporting and updates to management.
- Document hardware failures and supervise rack building processes.
- Travel nationally to customer sites as required.
ESSENTIAL CRITERIA:
- Proven experience leading AV Technician or Engineering teams.
- Hands-on experience terminating, configuring, and programming AV equipment (Extron, Cisco, Crestron, AMX).
- Ability to read and interpret technical plans and perform necessary configurations.
- Experience with AV/VC integrations.
- Agile mindset with a strong sense of urgency.
- High responsiveness, efficiency, and professionalism in customer interactions.
- Strong problem-solving mindset and technical curiosity.
- Ability to thrive in fast-paced, high-pressure environments.
- Commitment to continuous technical development.
- Willingness and eligibility to travel and work globally.
- Reliable and capable of working independently and collaboratively.
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Critical thinking and adaptability to changing work conditions.
- Motivated team player.
DESIRABLE CRITERIA:
- Technical proficiency in:
- Control Systems: Crestron, AMX, Extron
- Audio Systems: BIAMP, QSC, Polycom
- Video Systems: Cisco, Polycom
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
#IND
Ready to apply?
Apply to EOS
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Tier 2 Audio Visual Field Technician, you will play a key role in supporting our project delivery teams by installing and maintaining a wide variety of AV technologies across client sites. You will be responsible for ensuring high-quality installations, troubleshooting technical issues, and maintaining strong communication with project stakeholders.
**THIS POSITION REQUIRES UP TO 70% TRAVEL.
KEY RESPONSIBILITIES:
- Provide daily reporting to the Project Management team.
- Install a wide variety of AV technology in both existing and new build project sites.
- Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware.
- Ensure compliance with general contract requirements during installations.
- Apply knowledge of low voltage electrical concepts.
- Utilize basic carpentry and installation skills.
- Operate power tools safely and effectively.
- Diagnose, troubleshoot, and resolve technical problems.
- Travel to other sites as needed to support projects and installations.
ESSENTIAL CRITERIA:
- Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.
- Understanding of signal flow and AV rack building to AVIXA standards.
- Familiarity with AV industry cabling and connector termination.
- Strong sense of urgency and agility in dynamic environments.
- Excellent customer interaction skills and professionalism.
- Ability to work independently in high-pressure, fast-paced settings.
- Commitment to ongoing technical development.
- Willingness and eligibility to travel and work globally.
- Strong organizational and time management skills.
- Effective written and verbal communication.
- Critical thinking and problem-solving abilities.
- Flexibility and adaptability to changing work hours and customer needs.
- Team-oriented mindset.
- Valid driver’s license.
DESIRABLE CRITERIA:
- 1–3 years of experience in the AV/VC industry.
- Deeper knowledge of signal flow and AV installation.
- Familiarity with Cisco, Extron, Crestron, or QSYS systems.
- AVIXA CTS or CTS-I certification.
- OSHA 10/30 or SST certification.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
#IND
Ready to apply?
Apply to EOS
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Logistics Asset Technician, you will play a critical role in managing inbound and outbound hardware operations, including processing returns and new inventory, as well as fulfilling hardware requests. You will ensure accurate picking, packing, and labelling of high-value IT assets, maintaining exceptional attention to detail. In this role, you will collaborate with cross functional teams to ensure efficient workflow and timely order fulfilment.
KEY RESPONSIBILITIES:
• Accurately pick, pack, label, and ship high-value IT assets, ensuring secure and timely deliveries.
• Systematically process hardware and accessory requests through the client's ticketing system.
• Process returned hardware from active and off-boarded employees, categorizing assets into One Week Hold or Indefinite Legal Hold and grading assets for re-use.
• Conduct systematic updates in the inventory system to track movements for hardware being deployed and returned.
• Receive, inspect, and process new hardware inventory into the inventory system.
• Conduct monthly inventory counts, ensuring all items are logged into the system and stored in designated areas.
• Address client escalations and resolve issues promptly.
• Develop, update, and maintain Standard Operating Procedures (SOPs) for operational processes.
• Conduct periodic cycle time studies in conjunction with leading process improvement projects centered around 5S and Value Stream Mapping (VSM).
• Support ad hoc projects assigned by management based on client needs. Essential Criteria
• Experience working in logistics and warehousing
• Proficiency in G-Suite (Google Sheets/Docs)
• Familiarity with inventory management tools
• Excellent communication skills, both verbal and written
• Effective Time management skills
• Strong organizational skills and attention to detail
• Team oriented
• Exceptional professionalism and customer service skills
ESSENTIAL CRITERIA:
• 2+ years in a warehouse environment with ITAM experience
• Previous experience with Jira and Excel (or similar programs)
• Forklift Qualifications/Certification
DESIRABLE CRITERIA
• COMPTIA certification
• Experience working with various curriers
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-MS1 #INDHP #Onsite
Ready to apply?
Apply to EOS
Regional Operational Manager
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OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking a highly motivated and experienced Regional Operations Manager to manage a diverse team of support agents across multiple technical service areas. This role will focus on providing day-to-day leadership and operational oversight for IT Asset Management, Tier 1 Service Desk Operations, and AV Infrastructure support. You will play a critical role in driving team performance, ensuring high-quality service delivery, and fostering a culture of excellence and continuous improvement across the region.
KEY RESPONSIBILITIES:
• Lead, develop, and manage a regional team of support engineers across IT, Service Desk, and AV functions.
• Plan and implement strategic initiatives to enhance service delivery and overall customer satisfaction.
• Ensure SLA adherence by overseeing timely response and resolution of break-fix incidents.
• Monitor and maintain accurate asset tracking and inventory of supplies and consumables.
• Review and approve documentation of incidents, requests, projects, and maintenance tasks performed by the team.
• Collaborate closely with the Global Management Team to establish standardized operational processes and training documentation.
• Monitor service dashboards, analyze performance trends, and escalate service health concerns as needed.
• Use data insights to recommend and implement service improvement initiatives.
• Travel routinely to support additional regional offices in the Austin Domain and Downtown areas.
• Serve as the escalation point for Tier 1 support issues and liaise with the client to resolve concerns promptly.
ESSENTIAL CRITERIA:
• Proven experience leading technical support or IT operations teams across multiple timezones.
• Strong customer service focus with a passion for delivering high-quality support.
• In‑depth knowledge of service desk operations, incident management, and support best practices.
• Strong organizational, communication, and leadership skills with the ability to manage across functions and sites.
• Ability to work independently with a proactive, solution‑oriented mindset.
• Comfortable working in a dynamic, fast‑paced environment.
• Ability to influence and motivate team members while fostering a collaborative culture.
DESIRABLE CRITERIA:
• ITIL certification or knowledge of the ITIL framework.
• Experience working in a global or enterprise‑level IT support environment.
• Familiarity with asset management practices and support ticketing systems.
• Experience with Service Desk operations and ticketing support system, Jira preferred
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non‑merit factor.
#LI-MS2
#Onsite
Ready to apply?
Apply to EOS
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Role Overview
The Procurement Associate will support high-volume purchasing and supplier coordination for materials delivered to customers across data centers, ISPs, hyperscalers, and edge deployments. This role is highly execution-focused, managing purchase order (PO) lifecycle, maintaining supplier and item data accuracy, tracking deliveries, and helping ensure global communication and compliance requirements are met - trade, export/import, quality, and customer-specific policies.
This role will partner cross-functionally with Planning, Logistics, Engineering, Finance, Sales/Customer Ops, and global suppliers/partners to keep material flowing—accurately, on time, and in compliance.
Key Responsibilities
- Create, review, and manage high volumes of POs end-to-end: requisition intake, PO placement, confirmations, expediting, delivery tracking, and issue resolution.
- Coordinate material availability to meet customer deployment schedules across data centers, ISP networks, hyperscaler builds, and edge rollouts.
- Monitor supplier acknowledgements, lead times, allocations, backorders, and substitutions; escalate risks and propose mitigations.
- Act as a day-to-day point of contact for suppliers and channel/partner organizations across multiple regions and time zones.
- Drive clear written communication for order status, constraints, and corrective actions; keep internal stakeholders aligned.
- Collaborate with Account Management and Finance teams for invoicing
- Maintain item, supplier, pricing, and lead-time master data in ERP/procurement tools.
- Intermediate to advanced Excel proficiency
Requirements
- 1–3+ years in procurement, purchasing, supply chain, operations, or a related role (high-volume environment preferred).
- Experience managing PO lifecycle and working with suppliers to meet delivery commitments.
- Comfort working in fast-paced operations with competing priorities and tight deadlines.
Preferred Qualifications
- Experience supporting customers in data centers, telecom/ISP, cloud/hyperscale, or networking infrastructure environments.
- Experience with procurement/ERP tools such as Jira, Sage/X3, Odoo.
- Familiarity with compliance concepts: supplier onboarding, export/import documentation, Incoterms, or audit controls.
- Exposure to demand planning, inventory management, logistics coordination, or supplier performance tracking.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-SJ1
#INDHP
Ready to apply?
Apply to EOS
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As an Audio Visual Post Sales Systems Engineer, you will provide technical oversight from project award through final commissioning. You’ll ensure successful delivery by identifying specific needs or processes, including tooling, test documentation, and resource planning. This role supports project managers, field teams, and sales, ensuring technical excellence and customer satisfaction.
This role requires up to 70% travel to client sites.
KEY RESPONSIBILITIES:
- Provide technical support to Project Managers, Field Implementation Teams, and Sales.
- Assist with product testing and remote commissioning.
- Review and refine project Scope of Works (SOW) to ensure optimal operation and customer satisfaction.
- Approve support documentation for project deployment.
- Stay current with system technologies via manufacturer training and partner relationships.
- Review and approve technical documents (schematics, rack drawings, layout drawings, IP system details).
- Provide feedback on technical aspects to improve project processes and deployments.
- Approve final as-built drawing sets for project close-out.
- Collaborate on change orders and scope modifications.
ESSENTIAL CRITERIA:
- 8+ years of AV industry design experience.
- Degree in a technical discipline or 10+ years of professional AV experience in implementation/system support.
- Expertise in key technologies:
- Control: Crestron, AMX, Extron
- Audio: BIAMP, QSC, Polycom
- Video: Cisco, Polycom, QSC, Crestron, Lightware, Teams, Zoom
- AVoIP Design and Deployment
- CTS certification or higher.
- Experience managing large projects (Project or Field).
- Strong written and verbal communication skills.
- Proficiency in:
- Audio systems design (conferencing, digital sound, public address, event spaces)
- Video systems (large format displays, projection, video wall processing)
- Control systems (touchscreen, automation, smart building tech)
- Video conferencing integration and deployment
- AV infrastructure design and planning
- Flexibility to work across time zones and travel internationally as needed.
- Valid driver’s license.
DESIRABLE CRITERIA:
- CTS-D, CTS-I certifications
- Formal engineering degree
- Experience with AutoCAD, BIM software
- Proficiency in Microsoft Excel, PowerPoint, Visio
- Familiarity with Ease Software
- Certifications in Shure, QSC, Lightware
- Strong technical writing skills
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-Onsite, #LI-Remote, #LI-Hybrid
Ready to apply?
Apply to EOS
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As an Audio Visual Post Sales Systems Engineer, you will provide technical oversight from project award through final commissioning. You’ll ensure successful delivery by identifying specific needs or processes, including tooling, test documentation, and resource planning. This role supports project managers, field teams, and sales, ensuring technical excellence and customer satisfaction.
This role requires up to 70% travel to client sites.
KEY RESPONSIBILITIES:
- Provide technical support to Project Managers, Field Implementation Teams, and Sales.
- Assist with product testing and remote commissioning.
- Review and refine project Scope of Works (SOW) to ensure optimal operation and customer satisfaction.
- Approve support documentation for project deployment.
- Stay current with system technologies via manufacturer training and partner relationships.
- Review and approve technical documents (schematics, rack drawings, layout drawings, IP system details).
- Provide feedback on technical aspects to improve project processes and deployments.
- Approve final as-built drawing sets for project close-out.
- Collaborate on change orders and scope modifications.
ESSENTIAL CRITERIA:
- 8+ years of AV industry design experience.
- Degree in a technical discipline or 10+ years of professional AV experience in implementation/system support.
- Expertise in key technologies:
- Control: Crestron, AMX, Extron
- Audio: BIAMP, QSC, Polycom
- Video: Cisco, Polycom, QSC, Crestron, Lightware, Teams, Zoom
- AVoIP Design and Deployment
- CTS certification or higher.
- Experience managing large projects (Project or Field).
- Strong written and verbal communication skills.
- Proficiency in:
- Audio systems design (conferencing, digital sound, public address, event spaces)
- Video systems (large format displays, projection, video wall processing)
- Control systems (touchscreen, automation, smart building tech)
- Video conferencing integration and deployment
- AV infrastructure design and planning
- Flexibility to work across time zones and travel internationally as needed.
- Valid driver’s license.
DESIRABLE CRITERIA:
- CTS-D, CTS-I certifications
- Formal engineering degree
- Experience with AutoCAD, BIM software
- Proficiency in Microsoft Excel, PowerPoint, Visio
- Familiarity with Ease Software
- Certifications in Shure, QSC, Lightware
- Strong technical writing skills
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-Onsite, #LI-Remote, #LI-Hybrid
Ready to apply?
Apply to EOS
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As an Audio Visual Post Sales Systems Engineer, you will provide technical oversight from project award through final commissioning. You’ll ensure successful delivery by identifying specific needs or processes, including tooling, test documentation, and resource planning. This role supports project managers, field teams, and sales, ensuring technical excellence and customer satisfaction.
This role requires up to 70% travel to client sites.
KEY RESPONSIBILITIES:
- Provide technical support to Project Managers, Field Implementation Teams, and Sales.
- Assist with product testing and remote commissioning.
- Review and refine project Scope of Works (SOW) to ensure optimal operation and customer satisfaction.
- Approve support documentation for project deployment.
- Stay current with system technologies via manufacturer training and partner relationships.
- Review and approve technical documents (schematics, rack drawings, layout drawings, IP system details).
- Provide feedback on technical aspects to improve project processes and deployments.
- Approve final as-built drawing sets for project close-out.
- Collaborate on change orders and scope modifications.
ESSENTIAL CRITERIA:
- 8+ years of AV industry design experience.
- Degree in a technical discipline or 10+ years of professional AV experience in implementation/system support.
- Expertise in key technologies:
- Control: Crestron, AMX, Extron
- Audio: BIAMP, QSC, Polycom
- Video: Cisco, Polycom, QSC, Crestron, Lightware, Teams, Zoom
- AVoIP Design and Deployment
- CTS certification or higher.
- Experience managing large projects (Project or Field).
- Strong written and verbal communication skills.
- Proficiency in:
- Audio systems design (conferencing, digital sound, public address, event spaces)
- Video systems (large format displays, projection, video wall processing)
- Control systems (touchscreen, automation, smart building tech)
- Video conferencing integration and deployment
- AV infrastructure design and planning
- Flexibility to work across time zones and travel internationally as needed.
- Valid driver’s license.
DESIRABLE CRITERIA:
- CTS-D, CTS-I certifications
- Formal engineering degree
- Experience with AutoCAD, BIM software
- Proficiency in Microsoft Excel, PowerPoint, Visio
- Familiarity with Ease Software
- Certifications in Shure, QSC, Lightware
- Strong technical writing skills
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-Onsite, #LI-Remote, #LI-Hybrid
Ready to apply?
Apply to EOS
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As an Audio Visual Post Sales Systems Engineer, you will provide technical oversight from project award through final commissioning. You’ll ensure successful delivery by identifying specific needs or processes, including tooling, test documentation, and resource planning. This role supports project managers, field teams, and sales, ensuring technical excellence and customer satisfaction.
This role requires up to 70% travel to client sites.
KEY RESPONSIBILITIES:
- Provide technical support to Project Managers, Field Implementation Teams, and Sales.
- Assist with product testing and remote commissioning.
- Review and refine project Scope of Works (SOW) to ensure optimal operation and customer satisfaction.
- Approve support documentation for project deployment.
- Stay current with system technologies via manufacturer training and partner relationships.
- Review and approve technical documents (schematics, rack drawings, layout drawings, IP system details).
- Provide feedback on technical aspects to improve project processes and deployments.
- Approve final as-built drawing sets for project close-out.
- Collaborate on change orders and scope modifications.
ESSENTIAL CRITERIA:
- 8+ years of AV industry design experience.
- Degree in a technical discipline or 10+ years of professional AV experience in implementation/system support.
- Expertise in key technologies:
- Control: Crestron, AMX, Extron
- Audio: BIAMP, QSC, Polycom
- Video: Cisco, Polycom, QSC, Crestron, Lightware, Teams, Zoom
- AVoIP Design and Deployment
- CTS certification or higher.
- Experience managing large projects (Project or Field).
- Strong written and verbal communication skills.
- Proficiency in:
- Audio systems design (conferencing, digital sound, public address, event spaces)
- Video systems (large format displays, projection, video wall processing)
- Control systems (touchscreen, automation, smart building tech)
- Video conferencing integration and deployment
- AV infrastructure design and planning
- Flexibility to work across time zones and travel internationally as needed.
- Valid driver’s license.
DESIRABLE CRITERIA:
- CTS-D, CTS-I certifications
- Formal engineering degree
- Experience with AutoCAD, BIM software
- Proficiency in Microsoft Excel, PowerPoint, Visio
- Familiarity with Ease Software
- Certifications in Shure, QSC, Lightware
- Strong technical writing skills
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-Onsite, #LI-Remote, #LI-Hybrid
Ready to apply?
Apply to EOS
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
ABOUT THE ROLE:
As an Order Intake Associate at EOS IT Solutions, you will play a crucial role in ensuring smooth order processing, data accuracy, and high-quality customer service. You will work both independently and collaboratively within a team to support our customers and internal departments, efficiently. For customers, you will serve as a point of contact, assisting with queries about pricing, orders and deliveries and provide support for external sales representatives.
A good knowledge of customer service best practices with experience is preferable, alongside a willingness to learn.
KEY RESPONSIBILITIES:
-
Produce accurate quotations based on customer requirements.
-
Process sales orders and customer purchase orders.
-
Verify data accuracy in quotations, orders, and invoices.
-
Communicate with clients to obtain missing information or resolve inquiries.
-
Maintain and update sales and customer records.
-
Provide feedback from customers to internal teams to enhance services.
-
Respond to customer inquiries promptly and professionally.
-
Follow up with inactive customers to validate quotes and requirements.
-
Adhere to company policies and procedures.
-
Support and assist the Customer Account Team.
ESSENTIAL CRITERIA:
-
Strong organizational skills with keen attention to detail.
-
Experience with Microsoft Office tools, particularly Excel.
-
Ability to work independently and as part of a team.
-
Competence in working with data and metrics.
-
Candidates with administrative experience in a similar role are encouraged to apply. A business-related degree/qualification is desirable but not essential.
#SJ1
Ready to apply?
Apply to EOS
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Logistics Asset Technician, you will play a critical role in managing inbound and outbound hardware operations, including processing returns and new inventory, as well as fulfilling hardware requests. You will ensure accurate picking, packing, and labelling of high-value IT assets, maintaining exceptional attention to detail. In this role, you will collaborate with cross functional teams to ensure efficient workflow and timely order fulfilment.
KEY RESPONSIBILITIES:
• Accurately pick, pack, label, and ship high-value IT assets, ensuring secure and timely deliveries.
• Systematically process hardware and accessory requests through the client's ticketing system.
• Process returned hardware from active and off-boarded employees, categorizing assets into One Week Hold or Indefinite Legal Hold and grading assets for re-use.
• Conduct systematic updates in the inventory system to track movements for hardware being deployed and returned.
• Receive, inspect, and process new hardware inventory into the inventory system.
• Conduct monthly inventory counts, ensuring all items are logged into the system and stored in designated areas.
• Address client escalations and resolve issues promptly.
• Develop, update, and maintain Standard Operating Procedures (SOPs) for operational processes.
• Conduct periodic cycle time studies in conjunction with leading process improvement projects centred around 5S and Value Stream Mapping (VSM).
• Support ad hoc projects assigned by management based on client needs. Essential Criteria
• Experience working in logistics and warehousing
• Proficiency in G-Suite (Google Sheets/Docs)
• Familiarity with inventory management tools
• Excellent communication skills, both verbal and written
• Effective Time management skills
• Strong organizational skills and attention to detail
• Team oriented
• Exceptional professionalism and customer service skills
DESIRABLE CRITERIA
• 2+ years in a warehouse environment
• Previous experience in Warehouse, Retail, Customer Service, Manufacturing
• Forklift Qualifications preferable
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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