About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Customer Growth Specialist!

About the Role

The Senior Customer Growth Specialist is a post-sales, outbound role focused on generating expansion pipeline from our long-tail customer base. This role sits at the intersection of Customer Success and Sales, with a clear mandate: identify customers with growth potential, engage them proactively, and create qualified expansion opportunities.

This is a high-activity, commercially focused role. You will work from data, signals, and insights to prioritize outreach, qualify opportunities, and hand off expansion pipeline to Customer Success Managers or Sales partners. While customer experience matters, success in this role is measured primarily by pipeline creation.

What You’ll Do:

• Proactively engage existing Backblaze customers through outbound outreach (email, calls, LinkedIn, etc.)
• Identify expansion opportunities using signals such as product usage, intent data, account activity, and engagement trends
• Qualify customer needs, timelines, and expansion potential through discovery conversations
• Create and progress qualified expansion opportunities in Salesforce
• Partner closely with Customer Success Managers, Technical Account Managers, and Sales to ensure clean handoffs
• Maintain strong CRM hygiene and accurate activity tracking
• Participate in ongoing enablement and feedback loops to improve messaging, targeting, and conversion rates

How Success Is Measured

• Expansion pipeline generated (primary metric)
• Opportunity quality and conversion to closed-won
• Outreach activity and engagement rates
• Accuracy and consistency of CRM data
• Collaboration and handoff quality with CS and Sales partners

The Right Fit:

• 5+ years of experience in a quota-carrying, outbound role (SDR, BDR, Inside Sales, Customer Growth, or similar)
• Strong English communication skills at a C1 level or above, with the ability to work directly with U.S. accounts and communicate confidently in a client-facing environment
• Strong comfort with proactive outreach and customer conversations
• Experience working with CRM systems (Salesforce preferred)
• Ability to quickly understand technical or product-driven value propositions
• Strong written and verbal communication skills
• Data-driven mindset with the ability to prioritize accounts and opportunities

Bonus Points For:

• Experience selling to existing customers (expansion, upsell, cross-sell)
• Familiarity with SaaS, cloud infrastructure, or usage-based pricing models
• Experience working with long-tail or high-volume customer segments

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking an SEC Reporting & Technical Accounting Manager to join our team!

About the Role:

We’re looking for an experienced, detail-oriented SEC Reporting & Technical Accounting Manager to lead external financial reporting and support complex technical accounting matters across the business. This role partners closely with internal accounting teams, external auditors, legal counsel, Investor Relations, and executive management to ensure timely, accurate, and compliant reporting.

This is a hands-on individual contributor role ideal for someone who enjoys technical accounting, cross-functional coordination, and building efficient, scalable reporting processes in a fast-paced public company environment.

What You’ll Do:

SEC Reporting & External Financial Reporting

• Own all aspects of external financial reporting, including the preparation and filing of SEC reports such as Form 10-Q, Form 10-K, earnings releases, proxy filings, and ad hoc registration statements
• Coordinate the review of SEC filings with external auditors, legal counsel, internal accounting teams, and executive management
• Manage the preparation and documentation of the financial statements, including the Balance Sheet, Income Statement, Statement of Cash Flows, EPS calculations, and Share-Based Compensation disclosures

Technical Accounting

• Author technical accounting policies and maintain a database of all company accounting policies
• Research significant and complex transactions and prepare technical accounting memoranda supporting the Company’s position
• Monitor and implement new accounting standards, working cross-functionally to ensure compliance and effective integration across departments

Accounting Operations & Analysis

• Prepare monthly, quarterly, and annual fluctuation analyses and management reports
  Lead the preparation of journal entries for key accounting transactions
• Take ownership of ad hoc financial analysis, reporting, and projects aimed at improving operational efficiency and reporting accuracy

Equity, Investor Relations & Audit Support

• Oversee the equity accounting and equity administration process while maintaining the company’s equity database
• Collaborate with Investor Relations to prepare quarterly earnings releases and scripts for earnings calls
• Provide support for external and internal audits, ensuring alignment with company policies and regulatory requirements

The Right Fit:

• Bachelor’s degree in accounting, finance, economics, or a related field
• Minimum of 7+ years of progressive accounting experience, preferably with a focus on SEC reporting, technical accounting, and external audits
• Strong understanding of U.S. GAAP and experience preparing or reviewing complex financial statements
• Strong analytical mindset with a focus on detail and accuracy
• Ability to prioritize, solve complex issues, and drive continuous improvements in reporting processes
• Strong leadership, communication, and project management skills to effectively collaborate across departments
• Proficiency in Microsoft Office, particularly Excel, and experience with financial systems such as NetSuite and Equity Edge Online
• Demonstrated ability to work in a fast-paced environment with evolving priorities and deadlines

Nice to Have:

• Certified Public Accountant (CPA) strongly preferred
• Experience with ASC 718, ASC 842, and ASC 606 is highly preferred
• Experience with system migrations and software implementations preferred, but not required

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Support Administration Specialist!

About the role:

The Account Administration Specialist is a customer-facing role responsible for maintaining customer account health. This involves managing administrative requests, resolving billing and product activation issues, guiding customers on product use and security, and answering basic Backblaze client questions, including installation and uninstallation. Additionally, this role serves as the initial point of contact for triaging and escalating technical matters to the appropriate technical team.

What You’ll Do:

• Provide support to customers through chat and ticketing systems for various account issues, including billing adjustments, cancellations, and refunds.
• Guide customers through the process of product activation and licensing.
• Manage and update customer personal account information.
• Instruct customers on how to use product features within the web interface and client.
• Support customers with setting up security configurations and maintaining general account health.
• Triage technical matters and effectively escalate them to the technical team.

The Right Fit:

• Familiarity with Zendesk or similar customer ticketing systems.
• Proven experience in customer interfacing and support.
• Strong verbal and written communication skills for interactions across phone, email, and chat.
• Ability to quickly learn new systems and product information.
• High attention to detail.
• Proficiency in basic troubleshooting steps, including web browser navigation and clearing cookies.
• Understanding of application installation and uninstallation processes.
• Experience working with both Mac and Windows operating systems.
• Minimum 1-2 years experience

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Demand Generation Specialist to join our team!

About the Role:

We are looking for a creative and data-driven Demand Generation Specialist to help fuel growth by designing and executing "campaign attacks" that drive awareness, engagement, and pipeline.

In this role, you will be the primary engine of execution. You will collaborate across teams to build and optimize integrated, multi-channel programs—spanning email, paid media, webinars, content syndication, and more—to ensure we reach the right audiences and deliver measurable business impact. You will work closely with the Senior Director to workshop target lists and develop the specific methods we use to "attack" each campaign.

What You'll Do:

• Lead Campaign "Attacks": Collaborate in designing and executing integrated, multi-channel demand generation campaigns across digital, email, paid, and event channels.
• Workshop Target Lists: Take a data-driven approach to building and refining target account lists, using insights and intent data to ensure every campaign is focused and effective.
• Execute ABM Strategies: Play a key part in developing and refining our Account-Based Marketing (ABM) programs, identifying high-value accounts and influencing buying committees to accelerate revenue.
• Drive Cross-Functional Alignment: Partner with Sales Ops, Marketing Ops, and Sales Leaders to align campaign strategies with business goals and pipeline objectives.
• AI-Powered Growth: Use AI as a force-multiplier to accelerate research, insights, and content iteration while preserving brand voice and accuracy.
• Storytelling & Brand Alignment: Collaborate with content, product marketing, and creative teams to ensure consistent storytelling and brand alignment across all touchpoints.
• Analyze & Optimize: Continuously test, learn, and optimize programs for scalability, connecting marketing activity directly to pipeline and revenue outcomes.

The Right Fit:

• Experience: 2–4 years of experience in demand generation, growth marketing, or a related field.
• Proven Execution: A track record of executing data-driven, cross-channel campaigns that drive measurable results.
• The Tech Stack: Analytical mindset with experience using Salesforce, HubSpot, or similar platforms to measure success.
• The "Plus" Skills: Experience (or a hunger to learn) Clay, Outreach, ZoomInfo, or utilizing intent data is a major plus.
• Communication Skills: Excellent written and verbal communication skills; you can craft compelling messaging and articulate strategy clearly across teams.
• Project Management: Strong collaboration and project management skills with a proactive, detail-oriented approach.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Accounting Manager!

About The Role

We are seeking an experienced Accounting Manager to join our growing finance team. This role will oversee a range of accounting operations, with an initial focus on fixed assets, leases, and payroll. As our team continues to evolve, responsibilities may expand into other areas of accounting, offering the right candidate the opportunity to grow alongside the organization.

What You'll Do:

• Own and manage key accounting functions including fixed assets, lease accounting, and payroll, with flexibility to take on additional responsibilities as the team's needs change
• Manage fixed asset accounting end-to-end, including policy, reconciliations, and reporting, using NetSuite and the Netgain Fixed Asset Module (FAM)
• Lead lease accounting and ensure compliance with ASC 842
• Oversee payroll accounting and partner with the People team on reconciliations and reporting via Rippling
• Lead month-end and year-end close processes, including review of journal entries and account reconciliations
• Ensure SOX compliance across areas of ownership; design, document, and monitor internal controls
• Support external audit requests and interact with auditors as needed
• Drive continuous process improvement and system optimization initiatives

The Right Fit:

• Bachelor's degree in Accounting, Finance, or related field; CPA required or strongly preferred
• 6–9 years of progressive accounting experience, including at least 2 years in a supervisory or leadership role
• Deep expertise in fixed assets, lease accounting, and payroll
• Proficiency in NetSuite or similar accounting systems required
• Experience with Netgain FAM and Rippling (or similar payroll platforms) is a plus
• Strong working knowledge of SOX compliance and internal controls
• Big 4 public accounting background highly preferred
• Strong communication skills with the ability to present financial information to non-finance stakeholders

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a GTM Engineer Associate to join our team!

About the Role:

We are looking for a GTM Engineer Associate to bridge the gap between our high-level marketing strategy and technical execution. Your primary mission is to fuel growth by designing and executing the technical infrastructure for campaigns that drive awareness and pipeline.

You won’t just follow a process; you will build and optimize integrated, multi-channel programs that leverage automation and AI to reach the right audiences at the perfect time. You are the "technical architect" who takes a creative campaign idea and engineers the delivery system that makes it perform at 10x scale.

What You'll Do:

• Automated List Architecture & Segment Strategy: Take a data-driven approach to building and refining target account lists by engineering automated workflows that ingest intent data and CRM insights.
• The Impact: You ensure our sales team never wastes a minute on the wrong lead, maximizing their efficiency and our overall pipeline velocity. Your focus here will deeply impact the effectiveness of our ABM campaigns.
• AI Orchestration for Personalized Creative: Use AI as a force-multiplier for demand generation—programmatically accelerating research, account insights, and content iteration at scale.
• The Impact: You enable us to send "1-to-1" personalized messages to thousands of prospects simultaneously, preserving brand voice while achieving human-level relevance.
• Cross-Functional Technical Alignment: Partner with Sales Ops, Marketing Ops, and Sales Leaders to ensure campaign strategies are technically aligned with business goals and pipeline objectives.
• The Impact: You act as the glue between departments, ensuring that marketing’s creative efforts translate directly into "sales-ready" opportunities.
• Campaign Workflow Optimization: Continuously test and learn from automated outreach programs, raising the bar for scalability and measurable impact.
• The Impact: You turn our demand generation into a "scientific laboratory," where every success is instantly codified into a repeatable, scalable process.
• ABM Technical Support: Develop and optimize the backend of ABM programs to ensure buying committees are identified and engaged through personalized, insight-driven outreach.
• The Impact: You help us penetrate the world’s largest accounts by ensuring our brand shows up exactly where the decision-makers are looking.

The Right Fit:

• Professional Experience: 2–4 years of experience in GTM Engineering, growth marketing, technical demand gen, or a related technical field.
• The Technical Stack: Proven experience (or a strong desire to master) Clay, Outreach, ZoomInfo, and various intent data providers.
• Analytical & Creative Mindset: Ability to understand custom data points based on campaign initiatives and translate them into compelling "hooks" for prospects.
• Systems Curiosity: A proactive, detail-oriented approach to experimentation, always looking for new ways to optimize based on quantitative inputs.
• Strategic Communication: Ability to craft compelling technical messaging and articulate complex automation strategies clearly across different teams.

Why this role is the "Force Multiplier"

This role is specifically designed for a builder who views a spreadsheet as a database and a campaign as a sequence of logic. While you will collaborate with creative teams to ensure brand alignment, your primary value is in the plumbing and the engine that makes those creative ideas perform at scale. You don't just send emails; you engineer the future of how we go to market.

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM