Role: Senior Account Manager 

Location:  Mumbai, India 

About the role: 

OLIVER is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities. 

The Senior Account Manager is responsible for running the day-to-day operations in the studio. You are responsible for liaising with the Clients and internal teams to ensure the on-time, on-brief delivery of high- quality digital projects. As the Senior Account Manager, you will be leading project delivery, from ideation to execution, for a number of brands, working with multiple internal and external teams. You will support business growth by ensuring that projects are delivered on-time, within budget and to the highest quality standards. You will also work closely with the Account Director and Business Director to ensure that the Clients are happy, and to look for up-selling opportunities. 

What you will be doing: 

• Responsible for the day-to-day execution of accounts, from an operational, output, Client, and team management perspective 
• Accountable for the delivery of the growth and achievement of growth targets 
• Accountable for receiving positive Client feedback for all projects delivered 
• Manage and develop positive Client relationships 
• Manage and develop junior team members 

What you need to be great in this role:  

• 5 years of experience from outside of the studio 
• Minimum 2 years of experience in Account Management level 
• Experience of managing multiple teams and skill sets 
• Evidence of growth 
• Record of re-signing accounts 
• Self-motivated, working with little supervision 
• Collaborative team player, open minded and non-political 
• Proven ability to communicate and liaise with junior to senior-levels in the business 
• Discrete about all confidential and personal information 
• Driven, proactive, helpful, and an enthusiastic team player 
• Financial rigor and business acumen 
• Quality of being extremely thorough and accurate 
• Clear understanding of all OLIVER products 
• Demonstrable leadership abilities 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17497

#LI-DB1 #LI-Onsite

Role:  Business Director

Location:  Mumbai, India 

About the role: 

You will be a strong Business Director working as an integral part of OLIVER’s biggest account. 

This is an integrated role, involving the development of strategy and oversight across market specific digital design, creative and production. As OLIVER’s business model means that we put bespoke studios on-site, it is important that you respect and understand the complexities around working hand-in-hand with clients on a daily basis.  

Experience in and a strong passion for championing and producing engaging and business driving creative content and digital advertising across a fully integrated channel mix is a must. As well as having experience working for FMCG clients producing both local and global content. 

You should be a strong strategic thinker, with an agency background. You will be working closely with the client as a long-term business partner, steering the development of their brand and marketing strategy and building relationships with Brand Director’s and Brand VP’s. 

This role requires a courteous, positive and high-energy individual with great people skills. Someone who works hard, but has fun with it and who can demonstrate a proven track record of driving teams to deliver for clients. You should have a meticulous attention to detail, establishing yourself as a safe pair of hands, ensuring nothing falls through the cracks. 

What you will be doing:   

• Building strong relationships with all clients, from brand execs and managers through to directors and VP’s 
• Main point of contact for brand team. You will work in partnership with the Editor, driving business and the teams to deliver great work 
• Escalation point for the client for any issues with your teams, you will need to be a problem solver that deals with problems with a solution based attitude 
• You will be confident with clients and will challenge the client when necessary, whilst keeping a positive relationship. You negotiate to create win-win compromises with your client on behalf of you team members where needed 
• You will ensure each team delivers to the expected levels of client service at all times 
• Lead each  team by example, line managing the Content Team Leaders (category leads) 
• Developing, coaching and driving Team Leads and their teams to constantly add value to our clients and to challenge the briefs we receive, in order to break the norm and deliver outstanding creative work 
• You will be responsible for the guidance and development of your team so it is essential you are a great communicator, able to inspire your team and spot potential 
• You will have oversight of your teams WIPs and knowledge of projects going through without being pulled into the day to day management of projects. The ability to direct teams to deliver, without getting caught up in the detail. 
• Responsible for growing the account offering, pushing our capabilities to brand teams and keeping us front of mind with brands for all digital advertising and content creation 
• You will actively seek out opportunities with brands and build relationships with senior clients, pushing to upsell our offering 
• Follow refined processes on account  and push teams to work to the processes set out, but have the ability to challenge process to ensure teams are working as efficiently and effectively as possible 
• Manage the P&L for each team on the account and forecast operational income on a weekly basis to senior management 
• Ownership of the Account Review, Account Health Assessment and Client Sat Survey processes. 
• Maintenance and continuous improvement of the weekly, monthly, quarterly and annual project and account cost forecasting (Bank and Stretch) 

What you need to be great in this role:  

• Relevant agency work experience.  
• 10+ years in marketing services. 
• Highly proficient in client commercial management. 
• Previous experience leading teams of over 15 people – ideal 
• Experience working for large FMCG clients is essential 
• A demonstrated history of being both process driven and result focused. 
• Excellent stakeholder engagement skills with the ability to proactively organise and influence stakeholders and build strong and effective working relationships. 
• A strong grounding in the commercial running of accounts, bank and stretch and P&L 
• Strong gravitas and the ability to build relationships with senior clients, building trust in our offering 
• A team player with a client centric focus and possess the ability to build strong and effective working relationships with your teams and colleagues. 
• Self-motivated, driven, proactive, helpful, and enthusiastic team player. 
• Ability to think differently and come up with come up with solutions to unique problems. 
• Collaborative team player, open minded and willing to learn and evolve. 
• Engaging communicator and ability to build relationships with all levels within and outside the business. 
• The ability to organise and prioritise workloads to maximise productivity. 
• Experience and desire to publish or speak publicly would be advantageous. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17494

#LI-DB1 #LI-Onsite

Job Title: Digital Manager

Role: Freelancer 

Duration: 7 months

Location: Manila, Philippines

About the role:

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

We are currently looking to hire a Digital Manager with 2-3 years brand experience to manage digital content for a key account based at the client’s business. You will be joining a fun and dynamic team who are all passionate about their clients and their communication needs. This is a great opportunity for a level headed, strategic thinker, who has a passion for great content and creating impact 

The Digital Manager will be responsible for owning, implementing and iteratively improving the clients content planning and creation– including audience engagement, reach, and growth, tone of voice, original format development, content commissioning, planning, scheduling, and optimisation through to reporting on KPIs. You will provide strategic recommendations and input every step of the way from campaign, proposition and format development, publishing plans, optimisation, measurement, and evaluation. 

The success of the role will rely on your ability to spot opportunities to help our clients achieve their business ambitions. 

What you will be doing: 

• The Digital Manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms across Website, Facebook, LinkedIn) to build brand presence and trust, both online and in-person. 
• Role will be required to both plan and implement digital advertising formats and budget across social platforms 
• The job requires engaging audiences digital platforms to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand. 
• As a Digital Manager, all your messaging, content, and crisis observation across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community. 
• PR - managing and extending a brand's audience; engaging with the audience across social platforms (both positive and negative) alongside client 
• Voice of consumer analysis 
• Prepare reports + make suggestions 
• Capture trending moments or social media content and format trends on to be leveraged 
• Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges. 
• This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills 

What you need to be great in this role: 

• Social Media Savvy – knows how to build online communities, engage with customers 
• Must be familiar with any Response Management tool like Sprinklr, Social Studio, Social Bakers, and others 
• Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage) 
• Ability to ideate and work with creative team to create content – from reels, photo posts, snaps, landing pages, brand pages, etcRole requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it. 
• The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17517

#LI-D1 #LI-Hybrid

Role: Account Director / Project Manager

Location:  Tokyo, Japan 

About the role: 

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What you will be doing: 

• **Add bullets about the responsibilities** 

What you need to be great in this role: 

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Req ID: 16881

#LI-JQ1 #LI-Hybrid

Role:  Senior Account Director 

Location:  Manila, Philippines

About the role: 

The Gen AI Content Studio (gen AI content development) is a new in-house creator team, with the role of developing content for the key brands of a global consumer health company across the consumer journey for touchpoints such as advertising, social, e-commerce, website. The team works with generative AI to produce content in-house, in contact directly with brands and marketing. This is leading a true content transformation for the client, operating in new ways, with new processes. 

We are looking for daring and bold professionals who will embrace the power of Generative AI and Talent and challenge the status quo in advertising and marketing. 

As a Project Manager within the new Gen AI Medical Communications Team, you will be instrumental in overseeing the delivery of targeted communications to healthcare professionals (HCPs), including emails, banners, and other digital assets. Your responsibilities will include managing the workflow, optimizing team capacity, and ensuring all projects meet deadlines and quality standards. You will coordinate collaboration among medical, creative to guarantee that every HCP-focused communication is executed efficiently, on time, and with precision. 

What you will be doing: 

• Lead the end-to-end project lifecycle, from briefing and planning to production and delivery, ensuring timelines and quality standards are met, within the sprint formats 
• Partner with brand and creatives to translate business objectives into clear project scopes with detailed deliverables and actionable timelines. 
• Manage the workflow of multiple projects simultaneously, ensuring seamless coordination and best time allocation within the team, and managing delivery of final assets for final use. 
• Build and maintain scalable tracking systems (trackers, timelines, capacity planning) to support multiple projects. 
• Facilitate communication between teams, anticipating challenges, and proactively solving bottlenecks. 
• Brief and coordinate medical writers, graphic designers, and delivery teams. 
• Ensure all content meets regulatory and compliance standards (medically accurate, compliant, and on-brand). 
• Manage and coordinate medical and regulatory review processes, ensuring timely approvals while maintaining project timelines. 
• Contribute to continuous improvement by documenting learnings, optimizing processes, and sharing best practices across global Gen AI Content Studio teams. 
• Lead regular updates on projects through status meetings, and follow up, manage project capacity and expectations for timelines, budgets, and scope. 

What you need to be great in this role: 

• 10+ years of experience in project management in healthcare communication (agency side preferred) 
• Previous experience managing HCP‑facing content (for doctors or pharmacists) — including analysis, design, or workflow development — is preferred, even as part of broader project management experience. 
• Proven ability to manage complex, multi-stakeholder projects in healthcare environment. 
• Exceptional organizational and communication skills, with a proactive, solution-oriented mindset. 
• Comfortable working in fast-paced, high-volume content environments with multiple deliverables. 
• Scientific literacy, attention to detail, and solid understanding of the pharmaceutical regulatory environment. 
• Experience in creative software and Gen AI applications (Canva, Jasper or other LLMs, etc.) 
• Entrepreneurial mindset with a passion for innovation and experimentation and curiosity about how Generative AI can enhance creative workflows. 
• English fluency required. 
• Remote based position. 

Req ID: 17425

#LI-JQ1 #LI-Remote

Role:  Account Manager     

Location:  Ho Chi Minh City, Vietnam 

About the role: 

We are currently looking for an Account manager to join our expanding team working across a wide variety of briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior clients onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

 What you will be doing: 

• Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Group Account Director 
• Work with the studio to manage timings plans. 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience of minimum 3+ yrs and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office, excel and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17468

#LI-JQ1 #LI-Hybrid

Role:  Account Director 

Location:  Ho Chi Minh City, Vietnam

About the role: 

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective needs-based content and digital media campaigns’‘to be the core craft and digital partner of Unilever powering global and regional creative excellence, achieved by elevating our people, expertise and culture to deliver shared success” 

This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client and would like to play a big part in defining and advancing a positive and highly productive design culture for OLIVER.  

The Account Director is the client’s partner to bounce things around with and to own the relationship, and they are the agency leader to be responsible for projects, the team resource required and the work to be delivered. They think ahead, spotting problems before they occur, managing client and internal expectations, support their team both managing up and down, and contingency planning as they go.  

They develop close relationships and a sense of partnership with their clients and foster trust based on their ability to deliver. This trust enables them to develop, nurture and protect the best work possible through the client process. Internally they have strong relationships with all team members and a thorough understanding of how to lead their team to create great work and help problem solve when it’s needed. They work in partnership with both Strategy and Creative, and are fluent in the strategic debates regarding their brands. They are passionate about our creative product and know what best in class looks like both in terms of creativity and results. 

What you will be doing: 

• Ability to manage a project with the client from beginning to end 
• To provide leadership and expertise to the onsite creative team at Unilever  
• Identify the best resource within your team to deliver the brief. 
• Schedule and manage team priorities and deadlines across client projects  
• Championing a lasting and strategic partnership that cultivates a client experience to engage and delight  
• Financial accountability. Stellar project management, fully responsible for financial management regarding jobs/accounts including forecasting. 
• Process Development and fulfilment – maintaining ongoing communications, both internal and external, to keep processes and resources streamlined  
• Brand guardianship  
• Presenting your work internally and to clients and manage workloads within agreed timings.  
• Resource Management - Working alongside the Creative Director to ensure you have the right people at the right time to deliver to client/ project needs 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Passion for deep-diving into a client’s business to get under the skin of it and fully understand their brands, products, and ways of working 
• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity. 
• A strong understanding and experience of working with end to end digital creative solutions; particularly across Social Media, eCommerce and Social Commerce  
• Knowledge of account management, project management and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to studio output. Ambition to push for the best and create award-winning work 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Experience working with major FMCG clients, as well as beauty or cosmetic brands a huge bonus  
• Embodies the “can-do attitude” and is seen as a constant positive force on the team 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17301

#LI-JQ1 #LI-Onsite

Role: Senior Account Director 

Location:  Manila, Philippines

About the role: 

This role requires 10-12 years of experience in leading retail, digital content and social campaigns within a creative agency & a proven track record of driving multiple complex projects forward will have an advantage. This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage.  

You should: Have meticulous attention to detail, understand the importance of the profitability of your projects for the agency & have proven yourself with successful track record of day-to-day management of an account.  

We are looking for a level headed, strategic thinker, who has gravitas with a client. The success of the role will rely on your ability to spot opportunities to help clients achieve their business ambitions. Most important, this role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want you to have fun doing it.    

Client services: 

• Ensuring that the client experience is as positive as possible. Encouraging a positive, proactive solution first attitude, with clear communication in person, supported by documentation in email.  
• Where clients experience a negative service or we does not come across in the best light, escalate this to the Account Director to ensure that it does not happen again.  
• Responsible for Brand guardianship on their projects within the team.  
• Looks to constructively challenge the client, and will proactively work with project teams to present any added-value solutions.  
• Negotiate to create win-win compromises with your client on behalf of your team members, where needed.  
• Keeps up to date with industry news, agency case studies and innovations that the clients can learn from.  

 Processes:  

• Ensures that internal processes are followed.  
• Accountable for training team members on internal processes  
• Escalation point if client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensures that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this.   
• Cascades any changes in process and company or studio updates to the team and ensures that they are followed.  
• Work with the key stakeholders to educate clients on new ways of working.  
• Triages projects using the tier system with the CSM, and Lead Creator/Creative Director.  
• Allocates Account Management resource.  
• Accountable for the timely delivery of projects, and the escalation point for project leads where this might not be the case.   
• Identifying significant upcoming workloads that may impact the entire agency or drastically change team requirements. Escalating these concerns to the Client Services Director and/or Head of Operations to facilitate appropriate preparation.  

Project delivery:  

• Will lead on projects that are tier 2 & 3, new business opportunities or new types of work.   
• Monitors project run rate and client satisfaction through catch ups with job owners and the weekly account/project management WIP.   
• Escalates any projects that are at risk of an unsuccessful delivery to the Business Director.  
• Works with job owners, when required, to ensure that projects are running smoothly, ensuring that we understand the client's ambitions and that the client understands the requirements of the agency to meet them.  

New business development and pipeline activity:  

• Identifies new business opportunities through relationships, always looking to up-sell our capabilities, and works with the Creative Services Director to establish a plan to pursue the business.  

Team development and inspiration: 

• Actively participate in the sharing of knowledge and the facilitation of learning within the Studio.  
• Encourage a great team environment whilst keeping client centricity at the core of the team culture and values.  
• Influence and inspire your internal team to deliver projects to a high standard including QC.  
• Manage and supervise direct and indirect reports, harnessing their development and performance in a manner that ensures maximum efficiency.  
• Monitor teams performance against their KPI's and support their development to hit their KPI's.  
• Manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the studio. Improving business practices, processes, aid and promote the development of creative ideas and introduce new internal developments/services.  

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.  
• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.  
• Knowledge of account management and invoicing.  
• Highly creative with the ability to generate ideas and practically contribute to studio output.  
• Proficient in Microsoft Office and other related software.  
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17404

#LI-DB1 #LI-Onsite

Role:  Account Manager 

Location:  Ho Chi Minh City, Vietnam 

About the role: 

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We are working with adidas to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs. 

Our team will support adidas’s global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as adidas’ bespoke global adaptation global agency, working at the heart of their business. 

This role is right for you if you are someone who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic. 

Reporting to the Senior Account Manager, the Account Manager oversees the portfolio of in-market campaigns and its cultural nuances.  

What you will be doing: 

• Understand the importance of brands and working within brand guidelines.   
• A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership in the key market.  
• Experience with global creative toolkits, market adaptations, and localisations.  
• The pro-actively own and manage local client engagement and relationship management.  
• Effective project management through the full lifecycle using project governance as directed by the client – receiving and interrogating briefs, attending and driving regular client and internal status meetings, escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions.   
• The ability to drive and motivate a team and project through to successful completion.  
• Run account meetings and take responsibility for service levels and KPIs.  
• Work closely with clients to create strong concepts from initial briefing. Understanding the local nuances to their local markets. 
• You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams. 
• Work closely with production leads and creatives to develop a brief from beginning to end.   
• You ideally need to come from a background in production with a strong delivery background. You should already understand the process and nuances for delivery high volumes of adaptation work.  
• Growing strong relationships with the different agencies, including their, creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines. 

What you need to be great in this role: 

• A strong passion for sport and particularly for the adidas brand. 
• Ideally a strong background in a retail environment, both online and offline. The ability to manage both individual and project workloads and identifying challenges and risks within them. You will work with your SAM on mitigation and solutions to ensure we deliver to brief. 
• Executional rigour, competent in multitasking and great organisational skills.  
• The ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with in-market target audience.   
• Competent in presenting and communicating ideas to clients.     
• Experience working with retail/ sports products.   
• 3-4 years of relevant experience in:    
  • Paid Media   
  • Digital & Programmatic   
  • Print   
  • Social   
  • OOH   
  • Retail   
  • Production   
  • Adapting and Activating Toolkits  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17115

#LI-JQ1 #LI-Onsite

Role: Account Director  

Location: Manila, Philippines

About the role: 

This is an opportunity to join OLIVER's award-winning in-house studio embedded with a leading global consumer goods brand in Manila, as an Account Director delivering best-in-class client services across retail, digital content, and social campaigns.

Based in Manila and working on-site, you'll lead the day-to-day management of a fast-moving creative account — acting as the primary client contact and ensuring seamless delivery across multiple concurrent projects. Your ability to build trusted client relationships, drive high-quality output, and keep complex workstreams on track will be central to the studio's success.

We offer reasonable adjustments throughout the recruitment process.

The Account Director is responsible for the health and performance of a major creative account. You'll oversee project delivery, client satisfaction, and team coordination — serving as the key escalation point for clients and internal teams alike.

Working closely with creative, production, and operations leads, you'll ensure the studio consistently delivers work that meets and exceeds client expectations. You'll also identify growth opportunities, support the development of your team, and uphold the agency's standards of service and quality.

What you will be doing: 

Client Services:

• Act as the primary day-to-day client contact, ensuring a consistently positive and proactive client experience
• Maintain clear, timely communication with clients — in person and supported by documentation in writing
• Champion brand guardianship across all projects, ensuring consistency and quality at every touchpoint
• Constructively challenge clients where appropriate and proactively present added-value solutions developed with the project team
• Negotiate outcomes that work for both the client and the agency team, balancing ambition with delivery reality
• Stay current with industry developments, innovations, and agency case studies — bringing relevant insights to clients

Processes and Operations:

• Ensure internal processes are followed consistently across the account
• Train and onboard team members on internal workflows and ways of working
• Serve as the escalation point when client or internal SLAs are not met; work with relevant stakeholders to identify and resolve process gaps
• Communicate process changes and studio updates clearly to the team and ensure adoption
• Triage incoming briefs using the tier system in collaboration with the Client Services Manager and Lead Creative
• Allocate account management resource across the team
• Identify significant upcoming workloads that could impact studio capacity and escalate proactively to senior leadership

Project Delivery:

• Lead delivery on Tier 2 and Tier 3 projects, as well as new business opportunities and new work types
• Monitor project run rates and client satisfaction through regular check-ins with job owners and weekly WIP reviews
• Escalate at-risk projects to senior leadership promptly and with clear context
• Support job owners to keep projects on track, ensuring the client's objectives and the agency's delivery requirements are mutually understood

New Business Development:

• Identify organic growth opportunities through existing client relationships, actively looking to expand the scope and value of the studio's work
• Work with creative and senior leadership to develop proposals and plans for new capabilities or services

Team Development:

• Manage and develop direct and/or indirect reports, supporting their performance and professional growth
• Foster a collaborative, client-centric team culture that values quality, accountability, and continuous learning
• Actively contribute to knowledge-sharing and facilitate learning across the studio
• Support improvements to business practices, creative processes, and internal ways of working

What you need to be great in this role: 

• Proven experience managing creative accounts across retail, digital content, and social campaigns in a creative agency environment
• Track record of building strong, trust-based client relationships and delivering against complex, multi-project accounts
• Solid understanding of creative agency workflows, from brief to final delivery
• Experience managing and developing team members, with a focus on performance and growth
• Commercially aware, with hands-on experience managing project-level budgets, invoicing, and financial admin
• Strong organisational skills — able to manage and prioritise multiple workloads in a fast-paced environment
• Clear, confident communicator with the ability to work effectively across client-side and agency teams
• Professional proficiency in English required; proficiency in Filipino is an advantage

Budget and Financial Management:

• Experience managing project-level production budgets, including cost tracking, purchase orders, and invoice reconciliation
• Ability to report on budget performance and flag financial risks to senior stakeholders early

Gen AI and Agentic Thinking:

• Advanced proficiency with Gen AI tools relevant to account management and client services, using them to improve efficiency, communication quality, and output
• Experience designing AI-assisted workflows for yourself and supporting the team in adopting them effectively
• Ability to train team members on effective use of AI tools within the discipline
• Agentic approach to managing complex, multi-workstream accounts — breaking down challenges systematically and identifying clear paths forward
• Strong understanding of where AI adds value and where human judgment must take precedence, with rigorous oversight of AI outputs

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

If you're excited about this role but don't meet every requirement, we encourage you to apply.

Ready to lead a high-performing creative account for a globally recognised brand? Share your CV and let's talk.

Req ID: 17406

#LI-JQ1 #LI-Onsite

Role: ORM & Client Servicing Executive

Location: Mumbai, India

About the role: 

We are currently looking for a ORM & Client Servicing Executive to join our expanding team working with brands across a wide variety of Personal skincare briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Seniors onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

What you will be doing: 

• Manage and monitor brand reputation across digital platforms, ensuring timely response to customer queries and feedback.
• Handle Online Reputation Management (ORM) by tracking, analyzing, and responding to user interactions across channels.
• Develop and execute ORM strategies to enhance brand perception and proactively address customer concerns across digital touchpoints.
• Day to day contact for Beauty brands providing excellent client service and supporting the onsite U-Studio team.
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project.

What you need to be great in this role: 

• Relevant 1yr experience working with a digital agency on personal skincare brands 
• Expertise in ORM / Community Management
• 70–80% ORM-driven role: focus on response management and reporting
• Strong Writing Skills: Ability to draft clear, brand-aligned responses
• Social Savvy: Can support copywriting and account management when needed
• Social Listening: Experience in sentiment tracking (Social + Reddit)
• Execution & Reporting: Strong on TATs, trackers, and weekly/monthly reporting
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.  
• Proficient in Microsoft Office and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Req ID: 16478

#LI-SP1 #LI-Onsite

Role:  GenAI Account Executive

Location:  Bangkok, Thailand

About the role: 

Account Executive, you'll support the Account Director in managing and coordinating project delivery at a local market level within Unilever's Beauty category, while overseeing the flow of creative work between local clients and centralised hub teams.

This is a dual-function role — part client relationship management, part project coordination — requiring someone equally comfortable in a client conversation and a production schedule. You'll bring clarity to briefs, rigour to timelines, and accountability to delivery across beauty campaigns that span social, digital, and video formats.

You'll be responsible for the day-to-day health of your projects: tracking progress, consolidating feedback, managing expectations, overseeing quality control, and ensuring nothing is lost between local markets and hub-based creative teams.

What you will be doing: 

Client & Account Management

• Serve as the primary day-to-day contact for local market Unilever Beauty stakeholders, delivering responsive, proactive client service across the beauty portfolio
• Build trusted client relationships, translating Beauty category objectives into clear, actionable briefs that set the studio up for success
• Support the Account Director in managing broader account relationships, attending client meetings and ensuring actions are captured and followed through
• Develop a genuine understanding of the Beauty category — consumer trends, platform behaviour, and content formats that resonate with beauty audiences
• Identify and flag opportunities to improve client service, workflow, or output quality

Project Coordination & Delivery

• Coordinate end-to-end project delivery at a local market level, owning timelines, deliverable tracking, and stakeholder alignment across Beauty campaigns
• Act as the central liaison between local market Beauty clients and hub-based creative teams — ensuring briefs are clear, feedback is consolidated, and creative outputs meet local market requirements
• Manage project timing plans across multiple concurrent workstreams, proactively identifying risks or delays and escalating to the Account Director
• Partner with studio and production teams to sequence workloads and maintain delivery momentum across beauty content pipelines
• Keep all project documentation — briefs, status reports, feedback loops — accurate, current, and accessible to all relevant stakeholders
• Support the Account Director in reporting on project status across the local Beauty market portfolio
• Ensuring the work delivered is of the highest standard by managing robust quality control protocols. 

Financial Management

• Support accurate and timely billing, tracking project finances and reporting revenue to the Account Director
• Develop working knowledge of project profitability; flag financial risks early
• Raise and track purchase orders; support invoice management in line with studio processes

Content & Channel Awareness

• Develop a strong working understanding of social media platforms, digital content formats, and production requirements relevant to Unilever's Beauty category
• Support the development and coordination of content strategies across relevant platforms, including online reputation management (ORM) activity suited to beauty brand environments
• Stay curious about beauty consumer culture, platform trends, and emerging content formats that could strengthen campaign delivery

What you need to be great in this role: 

• Experience in an account management, project management, or client-facing production role — agency, in-house, or client-side
• Exposure to beauty, personal care, or FMCG brand environments — understanding of the category, its consumers, and its content demands
• Confidence managing multiple projects simultaneously with strong organisational skills and meticulous attention to detail
• Clear, proactive communication with clients and internal teams; able to manage expectations and keep diverse stakeholders aligned
• Ability to work effectively across time zones and coordinate with hub-based creative teams in a multi-market environment
• Solid understanding of content production workflows — from brief to delivery — across digital, social, and video formats relevant to beauty
• Familiarity with project management tools and production tracking systems
• Commercial awareness: understanding of billing processes, project budgets, and profitability
• Experience working within or alongside in-house studio environments is beneficial

Gen AI & Agentic Thinking

• Growing proficiency with Gen AI tools relevant to account management and content workflows
• Curiosity about how AI can improve project coordination, brief quality, and delivery efficiency
• Willingness to build prompting skills and develop AI-assisted ways of working

Agentic mindset: ability to break down complex, multi-market delivery challenges into clear, manageable steps and find efficient paths forward

Req ID: 17199

#LI-Hybrid #LI-JQ1

Role:  GenAI Account Director

Location:  Bangkok, Thailand

About the role: 

The Account Director is a senior professional who develops and manages accounts, builds and delivers business, and takes accountability for the human and financial performance of the team. Broadly similar in scope to a Director, this role typically handles smaller accounts — bringing the same strategic authority and commercial rigour at a more focused scale. You may serve as the most senior level of oversight on certain accounts, and will oversee either multiple accounts or the studio's largest strategic client relationships.

You'll provide daily programme management and team member guidance — owning the client relationship at senior stakeholder level, and serving as a primary and authoritative communicator on large strategic accounts. You'll provide excellent strategic and tactical counsel — analysing challenges, developing programmes, and overseeing the delivery of a high-quality, profitable service. You'll be equally focused on growing revenue from existing clients and identifying opportunities with new ones, while managing budgets, billing, and all financial performance requirements for your accounts.
Leading a team of 4–10 people, you'll be responsible for hiring, developing, and motivating the people in your charge — fostering a culture of collaboration, creative excellence, and continuous AI adoption across Beauty AI Studio (BAIS).

What you will be doing: 

Client & Account Leadership

• Own senior client relationships across Unilever Beauty & Wellbeing — serving as the primary and most senior communicator on large strategic accounts, and acting as the trusted strategic partner and escalation point for executive-level stakeholders.
• Oversee multiple accounts or the studio's largest client accounts — providing daily programme management and ensuring consistent delivery quality and commercial performance across the portfolio.
• Provide strategic and tactical counsel to clients: analysing business challenges, identifying opportunities, and developing programmes that deliver measurable impact.
• Lead strategic planning across accounts — defining objectives, shaping creative direction, and ensuring AI-powered solutions are integrated effectively into client programmes.
• Guide clients through AI implementation — building confidence, managing change, and demonstrating the value of generative AI within beauty and FMCG creative workflows.
• Drive business development from both existing and new clients — identifying growth opportunities, leading proposals, and converting strategic conversations into commercial outcomes.
• Oversee multi-channel campaign delivery across social, digital, video, and retail media — ensuring every output meets the creative and quality standards the category demands.

Commercial & Financial Management

• Take full accountability for account-level P&L — managing budgets, billing, revenue forecasting, and financial performance reporting.
• Manage budgets, billing, and all financial performance requirements across your account portfolio with accuracy and commercial rigour.
• Identify and act on opportunities to improve account profitability — optimising resource allocation, managing scope, and mitigating financial risk.
• Report on commercial performance to senior OLIVER leadership, with clarity on revenue, margin, and growth trajectory.

Team Leadership & Development

• Lead, manage, and develop a team of 4–10 people — including hiring, onboarding, performance management, and career development.
• Provide day-to-day guidance to team members — supporting delivery, managing workloads, and maintaining team motivation and wellbeing alongside output excellence.
• Foster a high-performing, collaborative team culture that balances creative ambition with commercial accountability.
• Mentor and develop account management talent within the team, building capability in client service, strategic thinking, and AI-assisted workflows.
• Set standards for responsible, effective use of generative AI tools within client work and internal processes, and embed adoption across the team.

Project & Studio Oversight

• Oversee end-to-end project delivery across the account portfolio — ensuring timelines, quality standards, and profitability targets are met consistently.
• Manage resource allocation across the team, sequencing workloads to maintain delivery momentum without compromising output quality.
• Develop and maintain rigorous project documentation, status reporting, and risk management practices across all active workstreams.
• Work closely with creative, production, and data teams to ensure cohesive, integrated delivery across all client programmes.

What you need to be great in this role: 

Client Leadership and Strategic Thinking

• Proven track record of leading senior client relationships and growing accounts within beauty, wellness, FMCG, or adjacent sectors.
• Experience serving as the primary and most senior point of contact on large, complex strategic accounts — with the presence and authority this demands.
• Experience overseeing multiple accounts or holding senior oversight responsibility on the largest and most complex client accounts within a studio or agency.
• Experience providing strategic and tactical counsel to senior clients — developing programmes, solving complex business challenges, and delivering measurable outcomes.
• Confidence operating at executive stakeholder level — presenting with authority, managing expectations, and building long-term client trust.
• Experience driving business development from both existing and new clients, including leading pitches and commercial proposals.
• Deep understanding of the beauty and personal care category — its consumers, content demands, platform dynamics, and competitive landscape.

Commercial and Financial Acumen

• Demonstrable experience managing account-level P&L — including revenue forecasting, budget management, billing, and profitability optimisation.
• Track record of delivering commercial growth through strong account stewardship and proactive opportunity identification.
• Experience managing budgets, billing processes, and financial performance requirements across a portfolio of accounts.
• Confidence in commercial negotiation and scope management.

Team Leadership and People Development

• Experience leading, managing, and developing teams of 4–10 people, including hiring and performance management.
• Ability to build and sustain high-performing, motivated teams in fast-paced, multi-disciplinary studio environments.
• Track record of developing talent and building capability within account management functions.
• Experience providing daily guidance to team members across both delivery and professional development.

Channel and Production Knowledge

• Strong working knowledge of social, digital, video, and retail media channels — and the content production workflows that support them.
• Experience overseeing integrated campaign delivery across multiple channels and markets simultaneously.
• Familiarity with AI-powered creative production and the ability to guide clients through its practical application.

Gen AI & Agentic Thinking

• Experience establishing AI quality standards and governance frameworks for a team — ensuring responsible, effective adoption across client work and internal processes.
• Ability to integrate AI across team workflows and client deliverables, with a clear understanding of where AI enhances output and where human judgement must lead.
• Experience guiding clients through AI implementation — building understanding, managing change, and demonstrating commercial value.
• Agentic leadership: a systematic, goal-oriented approach to complex business challenges — breaking problems into components, identifying optimal paths forward, and executing with clarity and adaptability.
• Guides team members in responsible AI adoption; mentors on critical evaluation of AI outputs before sharing with clients or stakeholders.
• Understanding of emerging Gen AI capabilities relevant to beauty, FMCG, and content production — with the curiosity to stay ahead and bring new thinking into the studio.

Req ID: 17198

#LI-Hybrid  

#LI-EP1

Role: Brand / Marketing Manager 

Duration: 6 months (FTC)

Location: India , Remote

Work Timings:  5:30am to 2:30pm    

About the role: 

Drive all Core asset workstreams across Mobility, Nest, Hearables & Wearables, including Packaging, Positioning (Product Lines, Copy Guide, Tech Specs, Naming), UI Screens, How-to Videos, and coordination with regional stakeholders on Partner Marketing Hub, and Gstore Site and CRM assets. 

What you will be doing: 

Managing overall process & ways of working  

• Align on ownership, process & deliverables with global stakeholders. 
• Drive program management for core assets in APAC, from the brief stage to regional reviews through to localization, ensuring APAC input is provided upfront. 
• Create and formalize systems to streamline ways of working, improve communications and standardize reviews across global workstreams. 

Supporting APAC as a region 

• Support local reviews; provide crucial QA/QC layer, ensure local nuances are captured, maintain brand consistency across APAC, & coordinate marketing approvals. 
• Sync regularly with global stakeholders to discuss regional needs, flag issues, get updates & visibility into upcoming workstreams. 
• Sync regularly with regional and local teams to communicate updates, consolidate requests, and flag issues. 
• Coordinate with Gstore APAC on new product launches and expansions, for Site and CRM 
• Drive creation of weekly Brand Team newsletter. 

Sharing learnings & insights 

• Provide feedback on behalf of APAC and flag P0 issues on an ongoing basis. 
• Collaborate with global and regional stakeholders on post-launch post-mortem efforts; highlight priority themes with clear examples and suggest improvements for the next launch. 

What you need to be great in this role:  

• Min 5 years working experience in marketing, communications.  
• Experience working in the tech industry is not a requirement, but would be considered a bonus. 
• Timing to start asap 
• Strong verbal & written communication 
• Problem solving / analytical thinking skills 
• Detail-oriented / organized 
• Project & stakeholder management 
• *Technical background / product expertise not mandatory but considered a bonus. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 

Req ID: 17117

#LI-AS2 #LI-Remote

Role: Junior Account Manager

Location: Mumbai, India

About the role: 

We are currently looking for a Junior Account Manager to join our expanding team working with brands across a wide variety of FMCG briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Seniors onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

What you will be doing: 

• Day to day contact for FMCG brands providing excellent client service and supporting the onsite U-Studio team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Group Account Director 
• Work with the studio to manage timings plans 
• Manage and monitor brand reputation across digital platforms, ensuring timely response to customer queries and feedback.
• Handle Online Reputation Management (ORM) by tracking, analyzing, and responding to user interactions across channels.
• Develop and execute ORM strategies to enhance brand perception and proactively address customer concerns across digital touchpoints.

What you need to be great in this role: 

• Relevant 1yr experience working with a digital agency on FMCG brands 
• Expertise in ORM / Community Management
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Req ID: 17287

#LI-EP1 #LI-Onsite

Job Title: Account Executive

Role: Freelancer

Duration: 3 months

Location:  Jakarta, Indonesia

About the role:  

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective needs based content and digital media campaigns’.  

We are currently looking for a Account Executive to join our expanding team working with brands across a wide variety of briefs from social media content, video production, strategy and digital assets. Preferably someone with good exposure on beauty brands.  

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior AM onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients.  

What you will be doing:  

• Day to day contact for Beauty and personal brands providing excellent client service and supporting the onsite team  
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager.  
• Managing social media accounts and implementing strategies to create engaging content. 
• Developing and implementing comprehensive ORM strategies, ensuring effective brand positioning, engagement, and reputation enhancement across online platforms. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project.  
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner.  
• Accountable for timely billing and reporting revenue to the Senior AM  
• Work with the studio to manage timings plans 

What you need to be great in this role:  

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.  
• Demonstrable account management experience of minimum 1+ yrs and a proven track record of managing global clients and campaigns.  
• The ability to effectively and proactively manage account finances and invoicing.  
• Highly creative with the ability to generate ideas and practically contribute to the design studio output.  
• Proficient in Microsoft Office and other related software.  
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.  
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16668

#LI-FA1 #LI-Onsite

Role: Junior Account Manager 

Location: Mumbai, India 

About the role: 

We are currently looking for a Junior Account Manager to join our expanding team working with brands across a wide variety of FMCG briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Seniors onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

What you will be doing: 

• Day to day contact for FMCG brands providing excellent client service and supporting the onsite U-Studio team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Group Account Director 
• Work with the studio to manage timings plans 

What you will need to be great in this role: 

• Relevant 1yr experience working with a digital agency on FMCG brands 
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16947

#LI-JQ1 #LI-Onsite

Role: Account Manager/Integrated Producer (Hybrid role)

Location: Gurgaon, India 

About the role:

OLIVER is a global marketing agency.  Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with adidas in 2015 building out a language localisation team and since then we have launched multiple teams, and we are now embarking on our biggest venture with them in the form of a centralised adaptation global team. 

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We are working with adidas to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs. 

Our team will support adidas’s global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as adidas’ bespoke global adaptation global agency, working at the heart of their business. 

We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.  

What you will be doing:

• Working with globally supplied creative, delivering end to end management of large brand campaigns. Channels: Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media   
• End to end management of all asset creation across; Retail and in-store advertising, Digital, Social, OOH, DOOH and Press   
• Working with offsite / international hubs to deliver work 

Delivering project ownership, with support from the Account Team, including:  

1. Interrogating and adapting client briefs so they’re Production and Studio friendly 
2. Working with client to forecast and plan workloads 
3. Planning and booking the required studio resource with the Resource Manager 
4. Briefing work to the creative team to execute 
5. QC of all assets before sharing with clients 
6. Managing review and amends with clients 
7. Developing and managing project timelines 
8. Estimating how long a job will take 
9. Communicating project milestones to all relevant team members 
10. Final delivery of assets to client and media partners 
11. Work collaboratively within the team to deliver high quality work 
12. Daily and weekly status reports delivered both internally and externally with client 
13. Work collaboratively, motivate and encourage the closest and wider teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so 

• Be pro-active and therefore anticipate and rectify issues at the project outset before they become a problem. Identify, manage and mitigate against project risks at all times 
• Plan and schedule projects efficiently, therefore ensuring the optimum use of company resources 
• Communicate project status both internally and externally according to agreed account process 
• Oversee the creative output; acting as guardian to ensure quality is kept high across all projects 
• Strive to follow and implement the best practice production process within OLIVER and with clients 
• A strong passion for sport and particularly for the adidas brand.  
• Ideally a strong background in advertising campaign production. 

What you need to be great in this role: 

• 2-4 years experience working in an agency / high volume production environment  
• Experience working in an advertising agency; sports and lifestyle category is a plus 
• Experience delivering creative or creative production for retail and paid media campaigns  
• Cross channel experience; Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media   
• Experience with multiple projects across multiple languages at once 
• A solid understanding of channel best practices 
• A mindset that thrives in a fast-paced environment, with high volumes of activity 
• Be a solution focused team member, with confident communication skills both internally and externally with client  
• Strong project management skills and highly detail-oriented and organised  
• Ability to quickly immerse in brands, problem-solve and be fully into role within 90 days 
• Smooth team operations with flawless execution of projects on time and with excellence 
• Confident in contributing to daily and project stand-ups  
• A basic understanding of Adobe Photoshop, InDesign and AfterEffects and what they’re used for 
• Good understanding of how long things take and ability to estimate time required for creatives 
• Experience in managing external stakeholder relationships such as media, wholesale or ecom partners 
• Comfortable with working with remote clients and functional team in different time zones and cultures 
• Experience managing projects from briefing to delivery 
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 16454

#LI-SP1 #LI-Hybrid

Role:  Social Media Executive 

Location: Mumbai, India

About the role: 

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective Needs based content and digital media campaigns’. 

These brands are at the forefront of contemporary thinking, utilising in-depth insight for digital strategy and content advertising. They are also dedicated to sustainability and foregrounding a brand purpose, which means the work we do with them requires working creative thinking into every brief, regardless of scale. 

We are currently looking to hire a Social Media Executive with 1-2 years experience to manage social networks for a top FMCG client. 

The successful candidate must have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. 

What you will be doing: 

• Your key role will be to manage all content for the brand and build an engaging community on social media. 
• Manage content for the brand across e-comm, website, SEO and e-mail newsletters. 
• Grow brand’s social media and YT follower base aggressively by creating content, mapping performance, looking through competition, engaging with the influencer community and managing the online reputation. 
• Write short and long form articles 
• Repurpose existing content for different uses 
• Master a variety of brand voices 
• Work closely with clients to create strong concepts from initial briefing through to execution 
• Set tone and drive creativity, working closely with the Creative Director-Copy(CD/ Account Director) and Data Strategists to ensure creative excellence 
• Maintain a high awareness of relevant trending topics and news to identify content opportunities 
• Be responsible for working with internal teams to gather input and validate the content 
• Ensure consistency and quality across all written content 
• Present and articulate concepts to clients  
• Posting and scheduling all content and keep the content and cultural calendar up to date. 
• Helping to plan the content calendars. 
• Helping to develop copy to support our visual content. 
• Participating in creative brainstorms alongside the Creative Director and Strategist. 
• Having a great understanding of social channels and trends 
• Staying up to date with updates and changes across the social platforms and communicating these to team members 

What you need to be great in this role: 

• 1-2 years strong experience writing for digital. Must be comfortable creating content with SEO in mind 
• Ability to strategies things from a long term perspective 
• Good in analytics 
• To be up to date with trends & know how of platforms 
• Keep a track record of executing campaigns 
• Experience working on Agile 
• Understanding of how digital landscape works 
• Should have ability to think on a 360/ cohesive level 
• Proactive follow ups, to be on top of things 
• Have worked with beauty/personal care space 
• Be immersed in the execution of Brand across all consumer touch points - social media, influencer, paid media including performance, PR, ecomm and DTC. 
• To take accountability & manage the flow of accountability and scale up quality work. 
• Put together content schedules and create a seamless environment and flow of work. 
• Must have flawless written English including punctuation and spelling. 
• Someone who loves the pace of digital change and innovation. 
• Someone who keeps abreast of pop culture, loves a meme, and keeps on top of internet trends. 
• Good understanding of which content, formats and platforms drive which outcomes. 
• Good understanding of people’s behaviour on social media across different platforms. 
• A thorough understanding of the language and needs inherent to writing for beauty brands 
• A powerful grasp of how content can play out across multiple mediums 
• Able to use data and insight to inform creative 
• A flair for words 
• Good Communication skills  
• Good in handling pressure 
• The ability to think conceptually when needed. Experience working as part of a traditional creative team (designer and copywriter) would be helpful 
• Demonstrated ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audiences 
• Confident presenting and communicating clearly to other team members and clients. 
• Preferably someone who comes from a digital first / digital only brand / editorial / agency 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16782

#LI-SP1 #LI-Onsite

Role: Director, Marketing Technology & Gen-AI Solutions (APAC)

Location: Hong Kong

About the role: 

OLIVER is on a mission to become the #1 generative AI marketing agency in APAC, and we need a world-class leader to make it happen. Over the past year, our clients have dramatically shifted from requesting traditional staffing models to demanding sophisticated, AI-powered marketing transformation.

This is where you come in. As our Director of Marketing Technology & Gen-AI Solutions, you'll be the strategic architect who transforms how we consult, design, and deliver for clients. You will be a trusted advisor to senior marketing executives—auditing tech stacks, mapping AI opportunities, and steering the adoption of transformative technologies that deliver ROI across creative, media, and strategy operations for clients.

If you're energized by the intersection of cutting-edge AI, marketing technology, and client transformation—and you want the autonomy to shape a region-wide capability—this role offers unparalleled impact.

What you will be doing: 

Client Strategy & Advisory

• Act as the senior subject matter expert and consultant for OLIVER’s top 10-15 APAC client accounts on all things Gen-AI and Martech.
• Design transformation roadmaps and strategies that combine MarTech platforms, automation workflows, and generative AI applications that address client pain points and drive measurable value
• Advise on technology selection, tech stack integration, and tailor AI solutions to each client's objectives.

Project & Solution Delivery

• Lead comprehensive audits of client marketing technology stacks, identifying integration gaps, inefficiencies, and AI-powered opportunities to drive ROI.
• Own end-to-end delivery of transformation projects, ensuring on-time, on-budget, high-quality execution.
• Support RFP responses, new business pitches, and high-stakes client presentations on Gen-AI and MarTech topics, representing Oliver's technical credibility.

Training & Enablement

• Design and deliver executive workshops and training for client & internal teams on Gen-AI leverage, AI literacy, Martech capabilities and emerging technology trends.
• Build scalable frameworks for AI-powered solutions that OLIVER can operationalize internally.

Innovation & Thought Leadership

• Continuously track emerging AI, automation, and Martech trends; translate the latest advancements into actionable client opportunities.
• Represent the agency in client-facing events, webinars, or industry forums as the Gen-AI/Martech spokesperson.

Governance & Best Practices

• Develop and champion AI and Martech governance models for clients, supporting responsible adoption and risk management.
• Ensure that all solutions meet client expectations for compliance, security, and ROI.

What you need to be great in this role: 

• 12+ years in client-facing roles within digital marketing, marketing technology, or AI innovation (agency, consultancy, or SaaS vendor backgrounds strongly preferred).
• 3+ years of hands-on experience leading Generative AI transformation initiatives - not just talking about AI but deploying it in real marketing operations.
• Deep technical fluency with modern MarTech platforms and ecosystems. You should be able to confidently discuss integration architectures, data flows, and platform optimization strategies.
• Proven ability to advise senior marketing and business leaders (VP-level and above) on technology-driven transformation. You know how to earn trust and influence decision-makers.
• Experience working in APAC markets (understanding regional nuances, client expectations, and cross-cultural communication is essential).
• MarTech Platforms: Salesforce Marketing Cloud, Adobe Experience Cloud, HubSpot, Google Marketing Platform, or similar enterprise marketing automation tools.
• Gen-AI Tools: OpenAI API, Anthropic Claude, Google Vertex AI, Midjourney, or other LLM/multimodal AI platforms applied to marketing use cases.
• Integration & Automation: Zapier, Make (Integromat), MuleSoft, or API-based workflow automation tools.
• You're currently a Head of MarTech, AI Capability Director, or Technology Strategy Lead at an agency and have scaled AI/MarTech capabilities across 15+ client accounts. You've led major brand transformations and have war stories about turning technology into competitive advantage.
• You're a Solutions Architect, Strategic Consultant, or Customer Success Director at a leading MarTech or AI platform vendor (Salesforce, Adobe, Google, HubSpot, OpenAI, Anthropic). You've completed 50+ enterprise implementations and are exceptional at translating technical capabilities into measurable business outcomes. You're ready to apply your expertise across multiple brands rather than one platform.
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16338

#LI-WILLC #LI-Remote

Role: Director, Marketing Technology & Gen-AI Solutions (APAC)

Location: Sydney, Australia

About the role: 

OLIVER is on a mission to become the #1 generative AI marketing agency in APAC, and we need a world-class leader to make it happen. Over the past year, our clients have dramatically shifted from requesting traditional staffing models to demanding sophisticated, AI-powered marketing transformation.

This is where you come in. As our Director of Marketing Technology & Gen-AI Solutions, you'll be the strategic architect who transforms how we consult, design, and deliver for clients. You will be a trusted advisor to senior marketing executives—auditing tech stacks, mapping AI opportunities, and steering the adoption of transformative technologies that deliver ROI across creative, media, and strategy operations for clients.

If you're energized by the intersection of cutting-edge AI, marketing technology, and client transformation—and you want the autonomy to shape a region-wide capability—this role offers unparalleled impact.

What you will be doing: 

Client Strategy & Advisory

• Act as the senior subject matter expert and consultant for OLIVER’s top 10-15 APAC client accounts on all things Gen-AI and Martech.
• Design transformation roadmaps and strategies that combine MarTech platforms, automation workflows, and generative AI applications that address client pain points and drive measurable value
• Advise on technology selection, tech stack integration, and tailor AI solutions to each client's objectives.

Project & Solution Delivery

• Lead comprehensive audits of client marketing technology stacks, identifying integration gaps, inefficiencies, and AI-powered opportunities to drive ROI.
• Own end-to-end delivery of transformation projects, ensuring on-time, on-budget, high-quality execution.
• Support RFP responses, new business pitches, and high-stakes client presentations on Gen-AI and MarTech topics, representing Oliver's technical credibility.

Training & Enablement

• Design and deliver executive workshops and training for client & internal teams on Gen-AI leverage, AI literacy, Martech capabilities and emerging technology trends.
• Build scalable frameworks for AI-powered solutions that OLIVER can operationalize internally.

Innovation & Thought Leadership

• Continuously track emerging AI, automation, and Martech trends; translate the latest advancements into actionable client opportunities.
• Represent the agency in client-facing events, webinars, or industry forums as the Gen-AI/Martech spokesperson.

Governance & Best Practices

• Develop and champion AI and Martech governance models for clients, supporting responsible adoption and risk management.
• Ensure that all solutions meet client expectations for compliance, security, and ROI.

What you need to be great in this role: 

• 12+ years in client-facing roles within digital marketing, marketing technology, or AI innovation (agency, consultancy, or SaaS vendor backgrounds strongly preferred).
• 3+ years of hands-on experience leading Generative AI transformation initiatives - not just talking about AI but deploying it in real marketing operations.
• Deep technical fluency with modern MarTech platforms and ecosystems. You should be able to confidently discuss integration architectures, data flows, and platform optimization strategies.
• Proven ability to advise senior marketing and business leaders (VP-level and above) on technology-driven transformation. You know how to earn trust and influence decision-makers.
• Experience working in APAC markets (understanding regional nuances, client expectations, and cross-cultural communication is essential).
• MarTech Platforms: Salesforce Marketing Cloud, Adobe Experience Cloud, HubSpot, Google Marketing Platform, or similar enterprise marketing automation tools.
• Gen-AI Tools: OpenAI API, Anthropic Claude, Google Vertex AI, Midjourney, or other LLM/multimodal AI platforms applied to marketing use cases.
• Integration & Automation: Zapier, Make (Integromat), MuleSoft, or API-based workflow automation tools.
• You're currently a Head of MarTech, AI Capability Director, or Technology Strategy Lead at an agency and have scaled AI/MarTech capabilities across 15+ client accounts. You've led major brand transformations and have war stories about turning technology into competitive advantage.
• You're a Solutions Architect, Strategic Consultant, or Customer Success Director at a leading MarTech or AI platform vendor (Salesforce, Adobe, Google, HubSpot, OpenAI, Anthropic). You've completed 50+ enterprise implementations and are exceptional at translating technical capabilities into measurable business outcomes. You're ready to apply your expertise across multiple brands rather than one platform.
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16338

#LI-WILLC #LI-Remote

Role: Director, Marketing Technology & Gen-AI Solutions (APAC)

Location: Singapore

About the role: 

OLIVER is on a mission to become the #1 generative AI marketing agency in APAC, and we need a world-class leader to make it happen. Over the past year, our clients have dramatically shifted from requesting traditional staffing models to demanding sophisticated, AI-powered marketing transformation.

This is where you come in. As our Director of Marketing Technology & Gen-AI Solutions, you'll be the strategic architect who transforms how we consult, design, and deliver for clients. You will be a trusted advisor to senior marketing executives—auditing tech stacks, mapping AI opportunities, and steering the adoption of transformative technologies that deliver ROI across creative, media, and strategy operations for clients.

If you're energized by the intersection of cutting-edge AI, marketing technology, and client transformation—and you want the autonomy to shape a region-wide capability—this role offers unparalleled impact.

What you will be doing: 

Client Strategy & Advisory

• Act as the senior subject matter expert and consultant for OLIVER’s top 10-15 APAC client accounts on all things Gen-AI and Martech.
• Design transformation roadmaps and strategies that combine MarTech platforms, automation workflows, and generative AI applications that address client pain points and drive measurable value
• Advise on technology selection, tech stack integration, and tailor AI solutions to each client's objectives.

Project & Solution Delivery

• Lead comprehensive audits of client marketing technology stacks, identifying integration gaps, inefficiencies, and AI-powered opportunities to drive ROI.
• Own end-to-end delivery of transformation projects, ensuring on-time, on-budget, high-quality execution.
• Support RFP responses, new business pitches, and high-stakes client presentations on Gen-AI and MarTech topics, representing Oliver's technical credibility.

Training & Enablement

• Design and deliver executive workshops and training for client & internal teams on Gen-AI leverage, AI literacy, Martech capabilities and emerging technology trends.
• Build scalable frameworks for AI-powered solutions that OLIVER can operationalize internally.

Innovation & Thought Leadership

• Continuously track emerging AI, automation, and Martech trends; translate the latest advancements into actionable client opportunities.
• Represent the agency in client-facing events, webinars, or industry forums as the Gen-AI/Martech spokesperson.

Governance & Best Practices

• Develop and champion AI and Martech governance models for clients, supporting responsible adoption and risk management.
• Ensure that all solutions meet client expectations for compliance, security, and ROI.

What you need to be great in this role: 

• 12+ years in client-facing roles within digital marketing, marketing technology, or AI innovation (agency, consultancy, or SaaS vendor backgrounds strongly preferred).
• 3+ years of hands-on experience leading Generative AI transformation initiatives - not just talking about AI but deploying it in real marketing operations.
• Deep technical fluency with modern MarTech platforms and ecosystems. You should be able to confidently discuss integration architectures, data flows, and platform optimization strategies.
• Proven ability to advise senior marketing and business leaders (VP-level and above) on technology-driven transformation. You know how to earn trust and influence decision-makers.
• Experience working in APAC markets (understanding regional nuances, client expectations, and cross-cultural communication is essential).
• MarTech Platforms: Salesforce Marketing Cloud, Adobe Experience Cloud, HubSpot, Google Marketing Platform, or similar enterprise marketing automation tools.
• Gen-AI Tools: OpenAI API, Anthropic Claude, Google Vertex AI, Midjourney, or other LLM/multimodal AI platforms applied to marketing use cases.
• Integration & Automation: Zapier, Make (Integromat), MuleSoft, or API-based workflow automation tools.
• You're currently a Head of MarTech, AI Capability Director, or Technology Strategy Lead at an agency and have scaled AI/MarTech capabilities across 15+ client accounts. You've led major brand transformations and have war stories about turning technology into competitive advantage.
• You're a Solutions Architect, Strategic Consultant, or Customer Success Director at a leading MarTech or AI platform vendor (Salesforce, Adobe, Google, HubSpot, OpenAI, Anthropic). You've completed 50+ enterprise implementations and are exceptional at translating technical capabilities into measurable business outcomes. You're ready to apply your expertise across multiple brands rather than one platform.
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16338

#LI-WILLC #LI-Remote

Role: Junior Account Manager 

Location: Mumbai, Inda

About the role: 

 Working in true collaboration across all categories as a full service digital agency delivering best in class creative whilst being truly embedded within client brand teams 

We are currently looking for a Junior Account Manager to join our expanding team working with UK brands across a wide variety of briefs from social media content, video production, strategy and digital assets. Preferably someone with good exposure on beauty brands. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior AM onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

What you will be doing: 

• Day to day contact for Beauty and personal brands providing excellent client service /strategey and supporting the onsite team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Senior AM. 
• Managing strategy for brand social media. 
• Work with the studio to manage timings plans 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16238

#LI-JQ1 #LI-Onsite