Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Organization 

Our mission is to enable effective financial decisions through reliable data, increased efficiency and automation. We support Marketing, Sales, Seller, Accounting, Tax, Finance & Strategy (F&S), Finance Operations (FinOps) and Treasury functions across Automation, Data insights and process improvements.

You may work on a wide variety of critical business areas including: 

Seller Systems: Responsible for building the systems and tooling that make Stripe’s sellers and internal revenue teams dramatically more productive and effective. We partner with Sales, Finance, Legal, and Product to deliver a single “plane of glass” selling experience that spans deal creation and modeling, negotiation and approvals, contracting, onboarding, and activation. The Seller Systems team composes first‑party, custom Stripe components with best‑in‑class third‑party business systems to deliver configurable, auditable, and globally scalable workflows. Engineers on Seller Systems build services, APIs, integrations, data pipelines, and internal UIs that power seller productivity, reduce time‑to‑activation, improve deal velocity, and enable AI‑driven assistive workflows. Use cases include deal modeling and pricing engines, approval and orchestration platforms, CLM/CPQ integrations, onboarding automation, seller analytics, and AI‑assisted seller tooling.

Finance Engineering: Responsible for building the robust and scalable infrastructure that powers the company's core financial operations, including payments processing, fund settlement, accounting, and business intelligence. The Finance Engineering team is at the core of Stripe to empower mission-critical financial domains including Accounting, Finance operations, Finance & Strategy, and Treasury. Engineers on the Financial Engineering team build platforms, data pipelines, and financial products for the Finance team. The use cases include financial analytics and insights, accounting automation, auditing, financial planning & forecasting, and financial business intelligence. 

Marketing/Sales Systems: Responsible for building the most measurable, cross-channel messaging capability possible, to attract and engage customers. We will do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel Stripe’s growth. 

As part of the Marketing Systems team, you will own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that 1/ power better digital experiences, 2/ accelerate customer journey with intelligent orchestrations 3/ drive smarter decisions with CDP 4/ improve marketer and seller productivity.

What you’ll do

We’re looking for Software Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You’ll play a key role in extending our balance management platform and in building out a new funds accessibility platform leveraged by enterprises and SMBs alike. Our team collaborates with many cross-functional teams – from Infrastructure to Product –  at Stripe to deliver innovative solutions that address evolving user needs.

Responsibilities

• Design, build, and maintain beautiful, robust, and high-performance APIs and services
• Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
• Hide complexity from our users behind simple yet powerful abstractions
• Partner closely with other engineers, analysts and scientists to build highly scalable system(s), to deliver delightful developer experiences and comprehensive interfaces
• Build the APIs that power internal stakeholder facing UI experiences, defining composable data models and durable interfaces.
• Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term.
• Improve engineering standards, tooling, and processes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7-12 years of experience designing, implementing, and operating large-scale, high-performance APIs and services 
• You have implemented server-side APIs in dynamic languages like Ruby, working with document and relational datastores (especially Mongo and MySQL).
• You enjoy spelunking through new datasets (especially in systems like Redshift or Presto/Trino).
• Empathetic, collaborative, and user-first mindset in everything you build
• Experience proactively seeking feedback from users, teammates, and subject matter experts
• The skills to build holistically – from specs and documentation to implementation, testing, deployment, and measuring impact
• The ability to balance speed, complexity, and scope in service of user needs
• You have excellent oral and written communication.

Preferred Qualifications

• Experience with large-scale financial tracking systems
• Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.) 
• Experience in marketing domain building products that contribute to marketing tech stack.
• Experience with machine learning, recommender systems, product-led growth, and/or lifecycle marketing.
• Prior experience building distributed systems or a microservices architecture

About the Team

The Integrations Team is responsible for enabling seamless connectivity between Postman and the broader developer ecosystem — from version control and CI/CD tools to messaging platforms, monitoring systems, gateways, and more. You’ll help build robust integration layers, APIs, and tooling that allow users and organization to plug Postman into their end-to-end workflows with minimal friction.

What You'll Do

• Implement and maintain features, improve performance and quality of Postman’s products.
• Interact with Product, Design and Engineering teams to spec, build, test and deliver new features.
• Improve quality and reliability by improving existing tests and writing new ones.
• Work on the scalability aspects of features and services that the team owns.
• Work with the manager for the roadmap and SLAs for the micro-services that you own.
• Perform code reviews and advocate better practices for software engineering by mentoring and encouraging others around you to build a quality product.
• Design & build any additional internal tooling required to ease the development & maintenance of the product.

About You

• You have at least 3 years of experience developing complex, distributed software applications at scale.
• You’ve experience with high level programming languages - e.g. Node.js, Python, Ruby, Go. We code primarily in Node.js.
• Strong understanding of web fundamentals.
• Strong knowledge of Database fundamentals especially on the performance aspects such as optimising queries, schema design, indexing, caching.
• Experience with cloud computing and distributed systems
• You possess strong Computer Science fundamentals - Algorithms, Networking and Operating Systems, and are familiar with various JavaScript tools, frameworks, and development practices.
• Has a point of view and is comfortable and prior experience in collaborating and respectfully challenging other stakeholders, such as PM, EM etc.
• You write testable, maintainable code that’s easy to understand.
• You have curiosity about how things work and to learn new things.
• Good written and verbal communication.

Nice to Have

• Previous experience with systems with scale and familiarity with problems related to scalability and performance
• A learning mindset and the willingness to do beyond what’s being told.
• An innate curiosity about how things work under the hood.
• Alignment with our Values.

Role

We are looking for a Senior Threat Researcher to join our Threat Detection Group within ThreatLabz. This is Hybrid role, reporting to a leader in ThreatLabz Team . You will track the evolving threat landscape, analysing emerging threats and identifying TTPs to develop critical detection and protection signatures. As part of our world-class research arm, you will ensure millions of global users remain protected through advanced malware research and behavioural analysis.

What you’ll do (Role Expectations)

• Analyse browser-based threats, including HTML smuggling and phishing, to develop robust protections

• Research vulnerabilities across OWASP, Web API, and LLM Top 10 to author prevention signatures

• Conduct static and dynamic malware analysis to mitigate emerging threats and C2 frameworks

• Develop complex automation tools and prototypes to integrate research findings into Zscaler products

• Contribute to the global security community by publishing in-depth threat analysis blogs and research papers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 2+ years of dedicated experience in Cyber Security Research with expertise in web attack and DOM/JS analysis

• Proficiency in browser security and analysing/deconstructing payloads within browser environments

• Hands-on experience with malware debugging and reverse engineering using tools like IDA, x64dbg, or Ollydbg

• Strong understanding of TCP/IP, Application layer protocols, and vulnerabilities across OWASP and LLM Top 10

• Experience with automation scripting in Python, Ruby, Go, or Shell to synthesise threat intelligence

What Will Make You Stand Out (Preferred Qualifications)

• Professional security certifications such as OSCP or specialised degrees in Computer Science or Information Technology

• Proven ability to implement AI-powered automation and leverage GenAI models for threat research

• Advanced reverse engineering experience specifically related to file-less threats and complex exploit techniques

#LI-Hybrid

#LI-RG

As a senior member of the Software Engineering team, you will join the group responsible for designing, developing, and owning the distributed systems CRM platform for Zeta. You will collaborate with your fellow Engineers and Product Managers to develop a roadmap and subsequent projects to build the next-generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment.

You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and be passionate about working with high-throughput systems where the issues of throughput, performance, redundancy, and concurrency are paramount.

Responsibilities:

• This position will be responsible for the design and development of the next generation of our mobile communication services, like SMS/MMS/RCS (Rich Communication Services), etc. Knowledge and experience of working on RCS would be a plus.
• Responsible for independently and cooperatively understanding business requirements, designing, and implementing core components for a real-world marketing automation platform.
• Designing and implementing application code to satisfy product requirements
• Ensuring high product quality through rigorous code reviews and unit tests
• Fixing bugs and implementing enhancements
• Taking ownership of a significant product component in design and implementation 

Requirements:

• We are looking for exceptional talent with superior academic credentials and a solid foundation in computer science and distributed systems design and development.
• The candidate will have had at least 6 years of experience developing scalable, robust software platforms using Java/Ruby/Python or an equivalent language.
• A Bachelor’s degree in Computer Science or a related field from a university where the primary language of instruction is English is strongly preferred.
• Strong communication skills in a large, distributed development team environment are essential.

Qualification:

• BS or MS in Computer Science or related field
• 5 - 8 years of working experience with Python, Ruby and/or J2EE technology or equivalent OO paradigm
• Strong knowledge and experience with Kafka, Elastic Search, NoSQL databases such as Aerospike, Thrift, CI, and AWS.
• Experience working with container-based solutions is a plus.
• Demonstrated working experience with, and quick adoption of, AI tools and AI-based development practices.
• Experience working in a fast-paced technology environment.
• Strong object-oriented programming and design skills.
• Excellent problem-solving, critical thinking, and communication skills.
• Ability and desire to learn new skills and take on new tasks.

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc 300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross channel-campaign-management-reports-by-independent-research-firm-300938241.html 

Zeta Marketing Platform (ZMP) is a machine learning/AI powered customer acquisition and CRM multi-tenant platform. The backend developer will work on server-side APIs and services that enable a highly distributed event pipeline and a stack that gets tens of thousands of messages per second.

As a senior member of the Software Engineering team, you will join the group responsible for designing, developing, and owning the distributed systems CRI 1 platform for Zeta. You will collaborate with your fellow Engineers and Product managers to develop a roadmap and subsequent projects to build the next generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment.

You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and be passionate about working with high-throughput systems where the issues of throughput, performance, redundancy, and concurrency are paramount.

 Key Responsibilities:

 As a Senior Software Developer, you will be:

• Responsible for independently and cooperatively understanding business requirements, designing, and implementing core components for real-world marketing automation platform.
• Designing, implementing application code to satisfy product requirements
• Ensuring high product quality through rigorous code reviews and unit tests
• Fixing bugs and implementing enhancements
• Taking ownership of a significant product component in design and implementation

Requirements:

• We are looking for exceptional talent with superior academic credentials and a solid foundation in computer sciences and distributed systems design and development.
• The candidate will have at least 4 years of experience developing scalable, robust sohware platforms using Java/Ruby/Python or an equivalent language.
• An undergraduate degree in Computer Science (or a related field) from a university where the primary language of instruction is English is strongly desired.
• Strong communication skills in a large-distributed development team environment are essential.
• Experience in Advertising Attribution domain is a plus

Requirements:

• BS or MS in Computer Science or related field
• 4 - 8 years of working experience with J2EE technology, Python or equivalent OO paradigm
• Strong knowledge and experience with Kafka, Elastic Search, Airflow, NoSQL databases such as Aerospike,Thrift, Cl, and AWS.
• Experience with SQL languages
• Experience working with container-based solutions is a plus.
• Experience working in a fast-paced technology environment.
• Strong object-oriented programming and design skills.
• Excellent problem solving, critical thinking, and communication skills.
• Ability and desire to learn new skills and take on new tasks.

 Company Profile:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

We invite you to explore this opportunity to be a part of the Zeta family……

Should you need any assistance or require further information, please do not hesitate to contact us.

App Framework Team • 80% Backend / 20% Frontend • 8+ Years

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel.

The App Framework team is building something foundational: an Agentic App Builder platform on top of ZMP that enables teams across Zeta to develop, deploy, and operationalize applications that integrate with ZMP’s core capabilities – identity, intelligence, activation, and measurement. Think of it as the platform that powers the next generation of applications at Zeta, with AI and agentic workflows built into the development experience itself.

As a Lead Full Stack Engineer, you’ll shape the architecture of this platform from the ground up. You’ll partner with product owners and engineering teams across the organization to understand what application builders need, design the backend services and APIs that make it possible, and build the frontend experiences that make it intuitive. You’ll own what you build end-to-end – from requirements through production operations – with a focus on architectural simplicity, developer experience, and operational excellence.

We develop using AI-assisted workflows (Cursor, Claude Code) and ship through continuous delivery. This is a rare opportunity to build a platform that fundamentally changes how applications are created at an enterprise scale.

What you’ll Do:

• Design and build the Agentic App Builder platform – the services, APIs, and developer tools that enable teams to create, deploy, and manage applications on top of ZMP fast and at scale.
• Build intuitive frontend experiences in React/TypeScript that make the platform accessible and productive for application builders.
• Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start.
• Embed AI/LLM capabilities into the platform to enable agentic application development and intelligent automation.
• Use AI-assisted development tools as a core part of your workflow to accelerate delivery while maintaining high quality.
• Collaborate with teams across Zeta to gather requirements, align on integration patterns, and ensure the platform meets real-world application needs.
• Mentor engineers, lead technical initiatives, and help establish the engineering practices and standards for the platform.

What We’re Looking For:

8+ years of software engineering with a track record of building and operating platform-level systems. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. You understand what it takes to build developer-facing platforms in the age of AI.

You bring hands-on experience with AWS services and you’re comfortable operating in multi-tenant, compliant environments. Continuous delivery, test-driven development, and agile are disciplines you practice with conviction. You’re already using AI-assisted coding tools and you’re excited about building platforms that leverage agentic workflows.

You’re a strong communicator who thrives on cross-team collaboration. You enjoy working with product owners to define problems, proposing architectures, building alignment, and then delivering. You bring energy and curiosity to your work, and you elevate the people around you.

Nice to Have:

• Experience building agentic developer platforms, internal tooling, or app builder/low-code systems.
• MarTech or AdTech domain knowledge (DSPs, bid stream processing, data-intensive platforms).
• Familiarity with our data stores: MySQL, Snowflake, Aerospike, DynamoDB, S3.
• Experience designing plugin architectures, SDK/API frameworks, or extensible platform systems.

Tech Stack:

Why You’ll Love It Here:

• Build a foundational platform that shapes how every application at Zeta gets created – high-impact, high-visibility work from day one.
• AI-native engineering culture – agentic development is how we build, and you’ll be building the platform that brings it to others.
• Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it.
• Collaborative, low-ego team that genuinely enjoys working together and learning from each other.
• Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Sr. Systems Administrator

The Systems Administrator would report to the Manager of Systems Engineering performing functions related to the day-to-day operations of the infrastructure supporting the business including data center operations, hardware, operating systems, user administration, virtualization, and backups and recovery of the environment. This person would work closely with team members around the globe to provide 24x7 support including occasional on-call responsibilities. Sr. Systems Administrator must be able to work well with others, taking direction from team leads to complete his/her own projects, while acquiring information from the team as needed. This person would work to maintain the current environment and meet the needs of users on a day to day basis. The Sr. Systems Administrator will be able to solve problems injecting his/her own experience, assisting less experience team members to complete tasks and developing documentation for standard operating procedures.

Tasks Include:

• Helping to integrate hardware, software, network, process and as required
• Maintaining established Linux/Windows environment working tickets as required
• User and group management in LDAP and Windows AD
• Performing system builds and decommissions as required
• Patching of OS, firmware, BIOS of systems
• Maintenance of existing infrastructure services (DNS, LDAP, NTP, Monitoring, environment)
• Assisting in effort to integrate hardware, software, network, process and procedure from various business units
• Executing a plan for data center consolidation including system builds/tear downs, migration to different data center

Profile includes:

• Good Communication Skills
• Able to take direction
• Attention to detail

Required:

• 4+ years Linux, Unix (Solaris, AIX, Other) administration
• 1-2 years VMWare or other virtualization experience
• 1-2 Years shell scripting (bash, bsh, ksh, sed, awk), Perl, Ruby or Python or PowerShell
• 3+ years Windows and Domain Administration (2003-2012 R2)
• 3+ years TCP/IP
• 3+ years Hardware management (HP/Dell/Cisco UCS)
• 4+ years MS-Office (Word/Excel/Outlook/Lync or Skype For Business)
• Ability to lift 50lbs
• Ability to climb ladders as required

Desired:

• 1-2 years Citrix administration
• 1-2 years F5 load balancer administration
• 1-2 years backup administration (Netbackup, Networker, Bacula)

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Senior Systems Engineer

Overview

We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.

The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.

This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.

Key Responsibilities

• Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
• Design, implement, and migrate to modern private cloud infrastructure.
• Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
• Enhance automated build and deployment pipelines for physical and virtual machines.
• Create configuration roles and automation code using tools like Ansible and Puppet.
• Develop scripts to automate daily tasks for the Systems Engineering team.
• Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
• Lead and plan infrastructure projects independently.
• Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
• Advise on data center best practices, including power configuration, HVAC, and rack design.

Required Qualifications

• 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
• 3+ years of OpenStack engineering and administration
• 5+ years of VMWare or equivalent Engineering and Administration
• 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
• 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
• 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
• 2–3 years of experience with Puppet for configuration management
• 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications

• 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
• 1–2 years of experience with F5 load balancers
• 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
• 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
• 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
• 2+ years with Ansible AWX or Tower

Candidate Profile

• Strong communication and interpersonal skills
• Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
• Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
• Ability to take direction while also contributing ideas for environment improvements
• Bachelor’s degree in computer science or a related field (or equivalent experience)

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Technical Support Specialist

Role Overview:

Global Support is committed to excellence for our customers by providing legendary service on every support case. Technical Support Specialists are responsible for answering client questions and performing basic troubleshooting of platform issues. This position requires daily client contact through inbound calls, emails and messages from our customer portal. TSS team members determine the nature of a client’s request, prioritize the case appropriately and work diligently to resolve the case efficiently while exceeding client expectations.

Role Expectations:

• Ensure a high level of service and support, across multiple channels, by providing expert advice and support in a professional and confident manner.
• Efficiently prioritize, manage and resolve individual support cases within our ticketing system based on urgency and impact.
• Proactively monitor and follow-up on owned cases to guarantee timely resolution and high customer satisfaction.
• Develop a deep understanding of customer needs in order to effectively address and resolve issues, demonstrating empathy, professionalism, and a dedication to understanding and meeting customer needs.
• Adhere to team processes and best practices for case and queue
• Maintain product proficiency by engaging in continuous learning to stay updated on technological advancements that are relevant to our products and services.
• Ensure clear, concise, and timely communication of status updates and issues are provided to customers.
• Effectively articulate and escalate issues to Technical Support Engineers, while maintaining high standards of documentation and communication.
• Communicate technical information clearly and effectively to both technical and non-technical
• Openly communicate within the team to promote collaboration and leverage collective skills and knowledge to drive results.

Required Qualifications:

• 1+ years of related support/service experience, ideally in the SaaS space or equivalent
• Bachelor’s degree in computer science or equivalent degree
• Active command of the English language required
• Basic knowledge of web technologies/tools (HTML, XML, Web Services, API, relational data, etc.)
• Basic knowledge of Linux/Unix production environments, networking and security concepts
• Basic knowledge of databases including SQL

Additional Qualifications:

• Basic knowledge of high level computer languages (C/C++, Java, Perl, Ruby, Python, AWS)
• Experience working in complex, dynamic, fast-paced
• Email marketing or digital marketing software
• Strong written and verbal communication
• Soft skills:
  • Teamwork
  • Proactivity
  • Attention to Detail

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Automation is the key to creating highly reliable and secure large-scale software systems. Are you someone who engineers solutions to problems rather than simply fixing the same thing over and over again? Can you protect Smartsheet against attackers?

We are looking for a Senior DevSecOps Engineer to join our global Security Operations team. In this critical role, you will be a leader in maturing our security and reliability posture by treating both as software engineering challenges. You will engineer and operate a highly reliable, scalable, and defensible production environment, directly impacting our ability to deliver a world-class service to our customers 24/7. This is a unique opportunity to blend deep expertise in Site Reliability Engineering (SRE) and modern Security Operations, working at the intersection of infrastructure, automation, and security to build a platform that is resilient and secure by design.

You Will:

• Engineer Secure and Resilient Infrastructure: Design, build, maintain, and improve secure, scalable, and highly available infrastructure in our multi-cloud environment (primarily AWS) using Infrastructure as Code (IaC) principles with tools like Terraform, Kubernetes, and Helm.
• Automate Proactive Security: Engineer and automate threat detection, incident response, and vulnerability management processes. You will build the tools and workflows that allow us to respond to threats at machine speed.
• Secure the Software Development Lifecycle: Architect and secure our CI/CD pipelines, integrating automated security tooling (SAST, DAST, SCA) to provide developers with fast, actionable feedback.
• Master Container Security: Manage, operate, and secure our container orchestration platform (Kubernetes), implementing best practices for container security from the registry to runtime, including knowledge of hardening requirements such as CIS Benchmarks or DISA STIG.
• Lead Incident Response: Act as a technical lead during security and reliability incidents, driving resolution and conducting blameless post-mortems to engineer preventative solutions.
• Drive Automated Compliance: Implement and automate technical controls to ensure continuous compliance with frameworks such as FedRAMP, SOC 2, and ISO 27001.
• Mentor and Lead: Serve as a subject matter expert for security and reliability, mentoring other engineers and championing a culture of operational excellence and security ownership across the organization.

You Have:

• 8+ years of progressive experience in technology, with at least 5 years in a hands-on senior role such as Site Reliability Engineering, DevOps, or Security Engineering.
• A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience.
• Expert-level proficiency in at least one major cloud provider, preferably AWS, with deep knowledge of core infrastructure and security services.
• Expert-level proficiency with Infrastructure as Code, particularly Terraform.
• Expert-level proficiency in a scripting or programming language such as Python, Go, or Ruby, with a proven history of building automation and custom tooling.
• Deep experience with containerization and orchestration technologies (Kubernetes), including securing containerized environments.
• Proficiency with the modern security operations toolchain, including SIEM, EDR, and vulnerability scanning technologies.
• Experience integrating security tools (SAST, DAST, SCA) into CI/CD pipelines.
• A critical thinker with a proven ability to troubleshoot complex problems in high-pressure production environments.
• Excellent verbal and written communication skills and a collaborative spirit. This will include fluency in English.

Nice to Have

• Advanced industry certifications such as CISSP, CISM, OSCP, or cloud-specific security certifications.
• Experience with compliance frameworks like FedRAMP, ISO27001, SOC2.

Company Description:

Okta is an integrated identity and mobility management service. Built from the ground up in the cloud, Okta securely and simply connects people to their applications from any device, anywhere, at anytime. Okta integrates with existing directories and identity systems, as well as thousands of on-premises, cloud and mobile applications, and runs on a secure, reliable and extensively audited cloud-based platform.

More than 5,000 customers, including Adobe, Allergan, Chiquita, LinkedIn, MGM Resorts International, Shire Pharmaceuticals and Western Union, use Okta to improve employee productivity, increase supply chain efficiency and revenue and improve compliance. The thousands of enterprises and cloud vendors, as well as the millions of people using Okta, are the foundation of the industry's fastest growing IT network for the cloud and mobile world. Okta is backed by premier venture capital firms Andreessen Horowitz, Greylock Partners, Khosla Ventures and Sequoia Capital. To learn more about Okta, visit: https://www.okta.com.

Position Description:

Okta Engineering is looking for a Software Engineer Manager to help us scale and increase velocity. You will be driving and perfecting our vision of Continuous Delivery, increasing the velocity and productivity of engineering.  You will work with a wide range of stakeholders and partners, including Engineers, Architects, Operations, Program Management, and Quality. We have a great team driving innovative projects--join us and bring your ideas!

Job Duties and Responsibilities:

• Drive the strategy for building and incorporating AI/ML-powered tools to enhance developer velocity, automate complex tasks in the Continuous Integration, and provide intelligent insights into system performance and code quality.
• Ability to articulate and drive a technical, strategic vision and roadmap
• Collaborate with Engineering, Security, Program Management, Operations  and other scrum teams.
• Recruit and mentor a globally distributed and talented group of diverse employees
• Build high quality tools and automation for internal use to support continuous delivery and developer productivity 
• Roll out deliverables to internal customers in phases, monitor adoption, collect feedback, and fine-tune the project to respond to internal customers’ needs.
• Champion engineering and operational excellence, establishing metrics and process for regular assessment and improvement
• Foster, enable and promote innovation

REQUIRED Knowledge, Skills, and Abilities:

• A track record of leading or managing high performing platform teams (3 year experience minimum) 
• Experience with end to end project delivery; building roadmaps through operational sustainability
• Strong facilitation skills (design, requirements gathering, progress and status sessions)
• Production experience with distributed systems running in AWS. GCP a bonus
• Passion about automation and leveraging agile software development methodologies
• Experience in developing Continuous Delivery pipelines for a diverse set of projects using Java, Jenkins, AWS, Docker, Python, Ruby, Bash, and more 
• Experience in building internal developer tools

Education and Training:

• B.S. in CS or equivalent

#LI-Hybrid

P23452_3391493

Opportunity Overview:

The Lead DevOps Engineer will work closely with Cohere engineers to plan, deploy, and support high-availability solutions. The successful candidate will implement and manage tools supporting Cohere’s engineering teams and infrastructure, coach junior engineers on DevOps best practices and tools. Additionally, they will be responsible for ensuring Cohere maintains a disciplined approach to healthcare security. The candidate should have proven experience across a range of DevOps capabilities such as log aggregation, CI/CD, Linux, Docker, and Kubernetes, as well as experience with cloud infrastructure provisioning, management, and automation technologies such as Terraform, CloudFormation, Chef, and Puppet. Finally, the candidate should be passionate about building quality products, have strong technical skills in areas of Linux system administration, networking, and application deployment/maintenance, and be experienced with at least one scripting language and monitoring systems.

What you’ll do:

• Work closely with Cohere engineers to plan, deploy, and support high-availability solutions
• Implement and manage tools supporting Cohere’s engineering teams and infrastructure including monitoring and alerting, CI/CD,  and version control
• Automate the compilation, testing, packaging, and release of Cohere’s software platform
• Coach Cohere engineers on devops best practices and tools
• Continuously discover, evaluate, and implement new technologies or services to maximize development efficiency
• Actively participate in ensuring Cohere maintains a disciplined approach to healthcare security
• Work with management to create and drive the DevOps roadmap
• Partner with management on cloud infrastructure cost optimization
• Run quarterly Disaster Recovery exercise

Required Qualifications:

• Minimum of 5 years of experience in DevOps practices and cloud infrastructure management
• Experience designing and managing highly scalable production infrastructure in a highly regulated environment
• Experience advocating for modern infrastructure management and are compelled to automate early and often
• Experience across a range of DevOps capabilities such as log aggregation, CI/CD, Linux, Docker and Kubernetes
• Experience developing and managing continuous integration / continuous deployment pipelines using tools such as Jenkins and Github Actions
• Hands on cloud platform experience with a strong preference for AWS
• Experience with cloud infrastructure provisioning, management and automation technologies (Terraform, Cloudformation, Chef, Puppet, etc)
• Strong technical skills in areas of Linux system administration, networking, and application deployment/maintenance
• Experience with at least one scripting language (shell, Ruby, Python, Perl, Go, etc)
• Database administration experience with at least one of the database paradigms.
• Experience with monitoring systems

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Live Design or Coding Session 
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Location: India, Remote  

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

Join Our Team...

GoDaddy is seeking a Senior Site Reliability Engineer to join our team and be an essential part of building and managing our innovative eCommerce platform. In this role, you will collaborate with worldwide development teams to ensure the smooth deployment and ongoing maintenance of our platform!

What you'll get to do...

• Build, implement, and manage robust CI/CD pipelines to automate application and platform deployments.
• Own and continually improve the release process to ensure scalability, efficiency, and high quality across distributed environments.
• Deploy and support new infrastructure components, and provide operational support for production updates and hotfixes across products such as Poynt terminals and cloud services.
• Collaborate with engineering, product, and business teams to coordinate release schedules and ensure timely, reliable delivery.
• Mentor junior team members and participate in on-call rotations to maintain system reliability and operational excellence.

Your experience should include...

• 7+ years of hands-on experience working with AWS, both in cloud-native and agnostic capacities.
• 5+ years of experience with Kubernetes (EKS/AKS/GKE/Fargate, etc.).
• 4+ years of expertise in Linux administration.
• Strong coding skills in languages such as Go, Python, Ruby etc.
• Strong experience in coding infrastructure as code (Pulumi, Terraform, Ansible, CDK, etc.).

You might also have...

• Strong understanding of CI/CD concepts, version control systems, and testing tools (e.g., Jenkins, Gradle, Maven).
• Hands-on experience with SQL databases, especially MySQL or PostgreSQL.
• Verified background in developing and maintaining distributed infrastructure and systems.
• Solid understanding of networking principles and a strong dedication to cybersecurity guidelines.
• Ability to work independently and perform effectively under pressure.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Location Details: Remote, India

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings 

Join Our Team...

GoDaddy’s Vulnerability Management team, part of the Information Security organization, is responsible for maintaining strong security hygiene and driving high-impact initiatives that improve transparency and strengthen our overall security posture!

We are looking for a Vulnerability Management Engineer to develop the architecture and capability roadmap that supports the strategic goals of GoDaddy Global Security. In this role, you will work closely with cross-functional teams to find vulnerabilities across our global infrastructure. You will assist in fixing these issues, support internal partners, and help protect GoDaddy’s growing attack surface as the company expands.

What you'll get to do...

• Craft and implement security solutions to identify risks, build capability roadmaps, and secure GoDaddy’s infrastructure—both cloud and on-prem—through vulnerability scanning, perimeter validation, and remediation support
• Conduct detailed vulnerability assessments, impact analysis, and perimeter scanning using tools like Tenable and Qualys; validate results and provide actionable recommendations and mitigation plans
• Monitor and report data for the Vulnerability Management Program from internal and external sources
• Collaborate with compliance teams to ensure appropriate scanning, testing, reporting, and mitigation efforts meet compliance standards, while also supporting validation of false positives and user remediation efforts
• Drive process maturity and automation by developing policies, tools, practices, and partnerships to enhance security operations and improve efficiency and throughput
• Provide leadership and mentorship to team members while maintaining updated knowledge on evolving threat landscapes, attacker techniques, and effective countermeasures

Your experience should include...

• 5+ years of experience in vulnerability management within mid-to-large IT organizations, especially in cloud environments; proven track record in security risk assessments, web and network vulnerability scanning, reporting, and threat modeling
• Strong hands-on experience with AWS Cloud security, including defining and implementing security controls; In-depth knowledge of desktop and server OS like RedHat/CentOS Linux and Windows Server
• Conducting detailed vulnerability assessments, impact analysis, perimeter scanning using tools like Tenable and Qualys, and identifying and remediating zero-day vulnerabilities and other critical risks
• Experience crafting automated security solutions using scripting or programming languages such as Python, Shell/BASH, Ruby, Java, C/C++, Perl.
• Ability to craft and implement security solutions, identify risks, and build capability roadmaps
• Proficient in tracking/reporting key vulnerability management metrics, monitoring threats, collaborating with compliance teams for scanning/testing/reporting, supporting user remediation and false positives; skilled in tools like Microsoft Office Suite, Jira, ServiceNow

You might also have...

• Bachelor’s Degree in a relevant field or equivalent work experience
• Expert in designing and implementing vulnerability management controls aligned with major security standards (CIS, PCI-DSS, NIST, ISO 27001)
• Familiarity with CVSS, CWE, and vulnerability scoring methodologies
• Experience with Tanium and BurpSuite tools
• Hands-on experience in penetration testing
• AI-related security experience or knowledge

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Workforce Identity Cloud

Okta Workforce Identity Cloud (WIC) provides easy, secure access for your workforce so you can focus on other strategic priorities—like reducing costs, and doing more for your customers.

If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools.

Position Overview

We are seeking a highly technical Staff Site Reliability Engineer with deep expertise in Splunk and Grafana to own and evolve our observability ecosystem. In this role, you will move beyond simple monitoring to architect a comprehensive, scalable telemetry platform. You will be our subject-matter expert in Splunk optimisation, ensuring our logging architecture is performant, cost-effective, and deeply integrated with our automated workflows.

You will treat infrastructure as code—utilising Terraform and strong coding proficiency in Go, Python, or Ruby—to automate the deployment of agents and collectors across complex distributed systems.

Key Responsibilities

• Splunk Architecture & Optimisation: Lead the design and tuning of Splunk environments. Optimise indexer performance, search efficiency, and data models to ensure rapid troubleshooting and cost-efficiency.
• Advanced Visualisation: Architect and maintain sophisticated Grafana dashboards that correlate disparate data sources into a single pane of glass for real-time system health.
• Automated Infrastructure: Design, build, and maintain scalable observability infrastructure using tools like Terraform.
• Pipeline Engineering: Optimise the collection, processing, and storage of telemetry data (Metrics, Logs, Traces) to ensure high reliability and low latency.
• Workflow Automation: Develop custom Splunk workflows and integrations that trigger automated responses to system events, reducing Mean Time to Resolution (MTTR).
• Incident Response: Participate in on-call rotations and lead post-incident reviews to drive systemic improvements through "observability-driven development."

Required Skills & Experience (The Essentials)

• Splunk Mastery: Deep, hands-on experience with Splunk administration, search optimisation (SPL), and architecting complex data pipelines. You know how to make Splunk "hum" at scale.
• Grafana Expertise: Proven ability to build actionable, intuitive dashboards in Grafana that go beyond simple charts to provide deep operational insights.
• SRE Mindset: Minimum 8+ years of experience in an SRE, DevOps, or Systems Engineering role with a focus on high-availability systems.
• Programming Proficiency: Strong coding skills in Go, Python, or Ruby for building internal tools and automating observability workflows.
• Telemetry Standards: Hands-on experience with OpenTelemetry (OTel), Prometheus, or similar frameworks for instrumenting applications.
• Distributed Systems: Deep understanding of Linux internals, networking (TCP/IP, DNS, Load Balancing), and container orchestration (Kubernetes/EKS).

Bonus Skills (The "Nice-to-Haves")

• Tracing: Implementation of distributed tracing (Jaeger, Tempo, or Honeycomb) to visualise request flow across microservices.
• Security Observability: Experience using Splunk for security orchestration (SOAR) or SIEM-related workflows.
• Cloud Platforms: Experience managing observability native tools within AWS, Azure, or GCP.

#LI-Hybrid

P22381_3143209

The Senior Alliance Solutions Engineer Opportunity

Okta believes in Partners and, together with our technology, will help take Identity mainstream and consolidate our position as a Leader in the market.  Partner Solutions Engineers are dedicated to growing Okta business through the Channel, working closely with Regional Alliance Managers, Sales Representatives, Marketing and Partner Enablement.  As a Partner Solutions Engineer at Okta, you will have an opportunity to be a well-respected technical expert, building strong, long standing relationships with key Partners and Global System Integrators, supporting both global and India markets.  You will become your partners’ trusted advisor for anything Identity and Access Management related and will help them understand how Okta can best fit in their Go-To-Market (GTM) Strategy, integrate with their current offerings, help evangelize partner solutions within the Okta field teams and lead our partners in building Okta practices that deliver exceptional customer outcomes.

*This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. 

What you’ll be doing 

• Build and manage technical relationships with assigned Partners and team with the assigned Okta Partner Account Team
• Drive incremental revenue through increased Okta solution sales with the support of Strategic Partners and their GTM strategies.
• Develop domain expertise and thought leadership regarding the Partners’ current areas of focus as well as in new areas for expansion
• Gather, track, and translate partner feedback to help steer the Okta product roadmap
• Deliver technical training sessions for Partners (leading workshops, demoing Okta features, explaining best practices and competitive differentiators)
• Field technical questions, inquiries and Request for Information from the Partners through in-person, virtual and office hours and provide support for building Partner COEs
• Establish and maintain technical expertise on current and developing Okta products and technology
• Provide oversight, guidance, and assistance during the Partners sales process (including RFP responses) to ensure mutual success
• Up to 25% travel in support of Partner, Okta and industry events

How you’ll be measured

• Direct and influenced revenue growth
• Partner developed and driven GTM Solution Offering driven into the market / their customer base
• Partner enablement and resource certification growth

What you’ll bring to the role

• 5+ years pre-sales engineering experience.
• Experience with implementing Okta, Auth0 or both
• An understanding of IAM / IDaaS competitive landscape
• Experience supporting or enabling partner ecosystems or alliances in cloud security, identity, or cybersecurity
• Strong presentation and communication skills at a technical level
• A passion to serve the partner as our customer and ensure their success within their customer bases. 
• Experience with at least one standard network security protocol. (OAuth, OAuth2, SAML, LDAP, OIDC)
• Knowledge in one or more of the following areas: web (Javascript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Hands-on experience in cloud computing environments (AWS, GCP, Azure) 
• Confident dispensing knowledge to a highly skilled and experienced audience.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

#P21909_3132202

#LI-Hybrid

Okta’s Workforce Identity Cloud Security Engineering group is looking for an experienced and passionate Staff Site Reliability Engineer to join a team focused on designing and developing Security solutions to harden our cloud infrastructure. We embrace innovation and pave the way to transform bright ideas into excellent security solutions that help run large-scale, critical infrastructure. We encourage you to prescribe defense-in-depth measures, industry security standards and enforce the principle of least privilege to help take our Security posture to the next level. Our Infrastructure Security team has a niche skill-set that balances Security domain expertise with the ability to design, implement, rollout infrastructure across multiple cloud environments without adding friction to product functionality or performance. We are responsible for the ever-growing need to improve our customer safety and privacy by providing security services that are coupled with the core Okta product.

This is a high-impact role in a security-centric, fast-paced organization that is poised for massive growth and success. You will act as a liaison between the Security org and the Engineering org to build technical leverage and influence the security roadmap. You will focus on engineering security aspects of the systems used across our services. Join us and be part of a company that is about to change the cloud computing landscape forever.

As a Staff Engineer, you should be able to identify gaps, propose innovative solutions, and contribute to roadmaps while driving alignment across multiple teams within the organization. Additionally, you should serve as a role model, providing technical mentorship to junior team members and fostering a culture of learning and growth

What are we looking for?
We are looking for a security-first SRE engineer who doesn't just "flag" issues but builds the automation to solve them. You should have a deep-seated intuition for cloud-native security and a proven track record of hardening large-scale GCP and AWS environments. As a Technical SME, you will design and build production infrastructure with a "security-at-scale" mindset.

What You Will Work On?
Security Evangelism: Lead initiatives to strengthen our security posture for critical infrastructure and promote best practices across the engineering organization.
Incident Response & Reliability: Respond to production security incidents, perform root cause analysis, and build automated preventions to ensure high performance and reliability.
Automated Hardening: Identify manual security processes and automate them using custom tooling and CI/CD integrations.
Architecture & Documentation: Develop technical documentation, runbooks, and procedures for a 24x7 online environment.
Platform Evolution: Continuously evolve our monitoring platforms, moving from simple auditing to active, automated prevention.

Minimum Required Knowledge, Skills, & Abilities:
Experience: 8+ years of experience architecting and running complex cloud networking and infrastructure, with at least 7+ years specialized in DevSecOps or Cloud Security.
GCP Expertise: Minimum 3+ years of deep, hands-on experience securing GCP (GKE, GCE, Shared VPC etc).
Infrastructure as Code (IaC): 10+ years of experience using Terraform and Chef to manage complex cloud resources and OS hardening.
Automation Mastery: Expert-level proficiency in Go, Python, or Ruby for building custom security tooling and automated remediation.
Hardened Containers: Proven track record of securing containerized workloads, including image scanning, K8s RBAC, and runtime security tools (e.g., CrowdStrike Falcon, Falco, or gVisor).
Unflappable Troubleshooting: A "see a problem, fix the problem" mindset with the ability to debug complex networking, IAM, or performance issues under pressure.
Security Foundations: Strong grasp of Linux internals, OS hardening (CIS benchmarks), and IP protocols (TLS/SSL, DNSSEC, BGP).
Education: BS in Computer Science or equivalent professional experience.

Key Responsibilities:
IAM & Secrets Management: Design and maintain large-scale production IAM policies and secrets management workflows .
Infrastructure Hardening: Implement and maintain Public Key Infrastructure (PKI) and ensure all GCE/GKE environments meet strict compliance standards.
Operational Excellence: Utilize industry-standard tools like OSQuery, Splunk, Chronicle, Nessus, or Qualys/ Crowdstrike to monitor system health and security telemetry.
Strategic Rollouts: Lead the phased transition of security policies from Audit/Detection mode to Blocking/Prevention mode, ensuring zero impact on production uptime.

Bonus Points For:
Multi-Cloud IAM Governance: Experience designing a unified IAM framework across AWS and GCP, utilizing federated Identities such as Workload, Workforce Identity Federation with understanding of SAML & OIDC auth mechanism and automated "Least Privilege" enforcement.
Cloud-Native Reliability Engineering: Deep understanding of multi-cloud reliability patterns, maintaining high availability (HA) during security patching or infrastructure-wide hardening.
Hardened Kubernetes Orchestration: Advanced experience securing GKE, EKS, and kOps, specifically implementing Pod Security Standards, Network Policies, and Admission Controllers for a "Zero-Trust" posture.
Threat Modeling:Security Reviews & Threat Modeling at both Design & Implementation scope.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Software Engineer (SWE3) at Karat, you'll build product features that directly improve how engineers are interviewed and hired. You'll take full ownership of projects within your team's scope, driving them from design through implementation, while collaborating closely with engineers, product managers, and designers to deliver high-quality software.

This position requires a schedule that overlaps with U.S. business hours.

• Embrace AI-assisted development as a core part of your workflow; stay current with emerging techniques and contribute to evolving team practices.
• Design and build features across the full stack using a variety of programming languages, testing frameworks, and development tools.
• Write clean, scalable services, components, and APIs; make sound architectural decisions within your workstream.
• Own and deliver projects independently from design to release, including those with meaningful ambiguity and architectural complexity, with high-quality code and minimal defects.
• Take strong ownership of all code you touch, proactively improving quality rather than just meeting the immediate requirement.
• Collaborate with a cross-functional team of Analysts, Data Scientists, Designers, Product Managers, and Engineers to define and deliver product features.
• Champion engineering best practices, including testing strategy, performance optimization, and technical debt management.

The experience you will bring

• 5+ years of professional (post-intern) experience designing and shipping web applications and distributed systems to production
• Proficiency in modern programming languages (Ruby, Python, React, TypeScript/JavaScript) with solid command of web frameworks and design patterns across the stack
• Experience with system architecture, database design, and API development (REST and/or GraphQL)
• Experience with cloud infrastructure, DevOps practices, and scalable deployment technologies (AWS, GCP, or Azure)
• Strong analytical and problem-solving skills; ability to navigate technical complexity and articulate trade-offs clearly
• Excellent written and verbal communication skills in English; proven ability to collaborate effectively with cross-functional stakeholders
• Interest in technical interviewing, talent assessment, or edtech is a strong plus

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Staff Software Engineer at Karat, you'll lead the most complex, cross-team technical initiatives at the company and shape the direction of our engineering organization. You'll drive significant architectural improvements to our platform, set the technical vision for the systems your teams depend on, and bring Karat's technical voice into the room with clients, building trust, shaping product direction, and ensuring our most important relationships are grounded in deep technical credibility. Your impact will be felt not just in the code you ship, but in how the entire engineering organization builds.

This position requires a schedule that overlaps with U.S. business hours.

• Embrace AI-assisted development as a core part of your workflow; lead the team's thinking on how emerging techniques should shape Karat's engineering practices at scale.
• Lead the design and delivery of complex, cross-team technical initiatives, navigating ambiguity, aligning stakeholders, and driving projects through to production even when product direction is unclear.
• Own significant areas of Karat's technical stack, proactively identifying and proposing improvements that meaningfully advance developer experience and end-user outcomes.
• Design significant architectural changes to the platform, evaluating trade-offs at scale and ensuring decisions serve both current needs and long-term organizational health.
• Bring Karat's technical voice into the room with clients, building trust, shaping product direction, and ensuring our most important relationships are grounded in deep technical credibility.
• Mentor and elevate engineers across levels, contributing to a culture of technical excellence and continuous improvement.
• Champion engineering best practices across the organization, including testing strategy, performance optimization, and technical debt management.

The experience you will bring

• 10+ years of post-internship professional experience leading the architecture and delivery of large-scale, complex web applications and distributed systems in production; a demonstrated record of organizational-level technical impact
• Deep expertise in modern programming languages (Ruby, Python, React, TypeScript/JavaScript) with mastery of web frameworks, design patterns, and system design at scale
• Expert-level experience with microservices architecture, database optimization, and API design at scale (REST and GraphQL)
• Deep experience with cloud infrastructure, DevOps practices, and scalable deployment technologies (AWS, GCP, or Azure)
• Proven technical leadership across teams and initiatives, with a track record of driving organizational-level technical improvements
• Comfort engaging directly with clients or external stakeholders, with the ability to represent complex technical work clearly and build trust in a client-facing setting
• Interest in technical interviewing, talent assessment, or edtech is a strong plus

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

Your role 

The Manager, Software Engineering will be responsible for mentoring software engineers within their technical guild to develop their coding, adopt best practices, performance, documentation problem solving abilities in addition to contributing to our code base. The Manager, Software Engineering is also responsible for their direct reports training, providing necessary software and hardware tools, yearly reviews, conducting one-on-ones, career development, and coaching. 

Experience You Bring 

You're an experienced engineer turned people leader who loves building high-performing teams and high-quality systems. You’re as passionate about mentoring people as you are about writing great code. 

• 10+ years of experience in software development, including hands-on backend experience 

• 2+ years in an engineering leadership role, with a track record of coaching and growing technical teams 

• Experience navigating the full software development lifecycle (SDLC) and driving delivery across cross-functional teams 

• Proven ability to give clear feedback and create a culture of trust and continuous improvement 

• Strong technical grounding in modern backend frameworks; payment domain experience is a plus 

• Comfortable managing performance, mentoring engineers, and facilitating career development 

• Thoughtful communicator who can bridge technical and human conversations with ease 

Tech Stack Snapshot 

At Playlist, we prioritize adaptability and problem-solving. While experience with the technologies below is a plus, we don’t limit ourselves to specific languages. Here’s what you’ll likely work with: 

• Languages & Frameworks: C#, ASP.NET, .NET Core, MVC, ADO.NET, LINQ, REACT, Ruby 

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Senior Software Engineer at Karat, you'll own complex, technically demanding projects on our flagship interviewing platform and drive them end-to-end. You'll make significant architectural decisions, actively improve technical quality across the team's codebase beyond your own lane, and collaborate closely with engineering leadership to raise the bar on how we build.

This position requires a schedule that overlaps with U.S. business hours.

• Embrace AI-assisted development as a core part of your workflow; stay current with emerging techniques and help evolve the team's practices as the field advances rapidly.
• Design and build sophisticated web applications across the full stack; own significant architectural decisions that ensure long-term maintainability and performance.
• Own and deliver complex, heavily ambiguous projects from design to release, independently resolving significant architectural questions and seeing work through to production.
• Proactively identify and address technical quality issues beyond your immediate project scope, looking across the team's systems to reduce risk and improve reliability.
• Mentor junior engineers, elevating the team's overall capability through knowledge sharing, code reviews, and hands-on guidance.
• Collaborate with a cross-functional team of Analysts, Data Scientists, Designers, Product Managers, and Engineers to define and deliver product features.
• Champion engineering best practices, including testing strategy, performance optimization, and technical debt management.

The experience you will bring

• 7+ years of post-internship professional experience owning and delivering complex, full-stack web applications and distributed systems end-to-end in production
• Deep expertise in modern programming languages (Ruby, Python, React, TypeScript/JavaScript) with strong command of web frameworks and design patterns across the stack
• Strong experience with system architecture, microservices design, database optimization, and API development (REST and GraphQL)
• Hands-on experience with cloud infrastructure, DevOps practices, and scalable deployment technologies (AWS, GCP, or Azure)
• Demonstrated technical leadership, including mentoring teammates and driving technical initiatives
• Excellent written and verbal communication skills in English; proven ability to work with diverse stakeholders and translate technical concepts for non-technical audiences
• Interest in technical interviewing, talent assessment, or edtech is a strong plus

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

We’re looking for a technically curious Training Engineer to become a subject matter expert on Black Duck Products.  In this role you will work closely with a Training Content Developer providing them with the knowledge they need to create engaging learning experiences.  This role is critical in ensuring our customers gain deep, practical understanding of our tools, accelerating secure software development across their organizations. 

Responsibilities 

• Partner with the Training Content Developer to translate complex technical concepts into clear, engaging training materials, including videos, labs, and documentation. 

• Stay up to date with our latest product features so you can assist the Training Content Developer with creating micro-learning for new features. 

• Act as the internal expert on developer workflows and use cases, providing insights to improve training relevance and effectiveness. 

• Review and validate training content for technical accuracy and completeness. 

• Maintain demo environments and troubleshoot issues to ensure smooth content creation and delivery. 

• Creating short code examples with defects for learning content.   

• You may occasionally be called on to assist with delivering workshops or webcasts 

• Very occasionally travel may be required to assist with the delivery of in-person training.  

Qualifications 

• 4+ years of experience working as a developer, support engineer, sales engineer or related field 

• Knowledge of two or more: Java, C#, C/C++, JavaScript, Node, AngularJS, PHP, Ruby etc. 

• Familiarity with modern development environments, IDEs, and version control systems (e.g., Git, VS Code, IntelliJ). 

• Knowledge of Docker, Kubernetes and Virtual Machines preferred.   

• Familiarity with open-source software ecosystems 

• Ability to adapt to change and learn new skills 

• Attention to detail 

• Excellent communication and collaboration skills. 

• Knowledge of SAST, DAST or SCA tools a plus  

• Bachelor’s degree in CS or related field (preferred). 

Job Description

As an AI Integration Engineer you will play a pivotal role in developing and implementing artificial intelligence solutions that will transform our internal systems and operations. You will work closely with others in the technology team and across various departments to identify areas where AI can improve efficiencies and drive data-driven decision-making. This is a technical hands-on role helping to configure and optimize a variety of technologies.

What you’ll do: 

• Set up and configure the next generation of AI software.
• Design and build integrations for AI tooling to core systems and data.
• In a fast-moving space you’ll be exposed to new tools on a regular basis.
• Integrate AI tools with existing data and systems via API’s and automations.
• Collaborate with various departments to understand their requirements and provide AI solutions.
• Ensure seamless integration and functionality of AI tools within the cloud infrastructure.
• Stay updated with the latest advancements in AI and related technologies.
• Troubleshoot and resolve any issues related to AI tools and their integration.
• Provide training and support to team members on the use of AI tools.

What you should have: 

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of proven experience as a technology professional in a cloud first and progressive IT environment.
• Strong understanding of and a passion for AI.
• Familiarity with the latest LLMs and AI products and their capabilities.
• Proven experience in setting up and configuring AI tools.
• Strong understanding of cloud-based infrastructure and services.
• Ability to switch between different technologies and quickly master new ones.
• Experience in scripting languages such as Python, Ruby, or JavaScript.
• Familiarity with data formats such as JSON, XML, and CSV, and their transformations.
• Experience with OpenAI, Workato and Databricks is preferred.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Passion for technology and continuous learning.
• Healthcare or Advertising industry experience a plus
• Ability to work in an Agile environment and handle multiple projects simultaneously.

This position is a perfect fit for you if: 

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 
• You are highly organized self-starter, able to work independently and under tight deadlines. 

Pay Range: $110,000-$120,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time

Responsibilities

We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering tea.. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

• Implement agent-based AI solutions using the Workato Agentic AI platform.

• Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform

• Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows

• Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 4+ years of relevant experience in design, development, and implementation, with at least 1 years of experience in Workato, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• Hands-on experience with any of the following: Java, Python, or Ruby

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

Job Req ID: 2612

Senior Backend Engineer
Location: Noida/Bengaluru (India)

Sumo Logic is a cloud-native SaaS data analytics platform, solving complex observability and security problems. Customers choose our product because it allows them to easily monitor, optimize and secure their applications, systems and infrastructures. 

Our microservices architecture hosted on AWS ingests petabytes of data daily across many geographic regions. Millions of queries a day analyze hundreds of petabytes of data.

Responsibilities

• Develop features using algorithms that work optimally on very large data sets. These features would run on our backend systems that can handle enormous amounts of customer data, operate with high tolerance for errors, and can scale up as needed. These systems are responsible for managing and processing petabytes of data.
• Act as a team lead in the team.
• Write robust & re-usable code.
• Own a small set of microservices, analyze and improve the efficiency, scalability,
  reliability and cost for the same.
• Act as a primary on-call for owned services, responding to service degradations in a timely manner.
• Design and implement extremely high-volume, fault-tolerant, scalable backend systems that process and manage petabytes of customer data.
• Analyze and improve the efficiency, scalability, and reliability of our backend systems.
• Write robust code; demonstrate its robustness through automated tests.

Required Qualifications and Skills

• B.Tech/ M.Tech/ BSc or MSc in Computer Science or a related discipline.
• 7-9 years of industry experience with a proven track record of ownership.
• Object-oriented experience, for example in Java, Scala, Ruby, or C++.
• Experience in building backend services for handling data at large scale.
• Understanding the performance characteristics of commonly used data structures (maps, lists, trees, etc).
• Desire to learn Scala, an up-and-coming JVM language (scala-lang.org).

Desired Qualifications and Skills

• Experience in big data / 24x7 commercial service / planet scale product development.
• Experience in agile software development (test-driven development, iterative and incremental development).
• Experience using Sumo Logic products or other observability products for reliability and security.  
• Experience in multi-threaded programming and distributed systems (desirable).
• Experience leading scrum teams planning and day to day execution

About Us

Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit www.sumologic.com.

Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.

An overview of this role

GitLab is seeking a Principal Engineer to set technical direction for our most critical infrastructure platforms. This role operates at organizational scale, owning architecture, solving complex systems problems, and driving initiatives that shape how GitLab grows, performs, and remains reliable.

As a Principal Engineer, you will serve as a technical authority and force multiplier, leading architectural decisions across distributed and cloud-native systems to translate business strategy into durable technical direction. Spanning multiple teams and domains, you will bring clarity to ambiguity, raise engineering standards, and mentor senior talent while remaining accountable for real production outcomes. This is a hands-on, high-impact role for leaders who drive success through influence and shape the foundational platforms that the entire organization depends on.

Organizational Focus Areas

Principal Engineers at GitLab drive strategy across our most critical infrastructure and delivery groups. Role placement across the following tracks is determined by business need and organizational priority.

Group Tenant Scale (GTS)

This track builds GitLab’s next generation, multi-tenant, horizontally scalable, and resilient SaaS platform. You will architect the foundations that enable other engineering teams to build upon this platform and drive convergence among GitLab’s various platforms..

• Core Focus: Lead the design and evolution of projects that enable our distributed, multi-tenant SaaS transformation, including Cells, Organizations, and OrgMover.
• Distributed Architecture: Architect for zero downtime, transparent relocation, and application hardening in a massive distributed environment.
• Strategic Decisions: Guide architecture decisions with availability, reliability, resiliency, performance, and cost in mind.

GitLab Delivery 

The GitLab Delivery track focuses on enhancing the reliability, efficiency, and speed of GitLab’s end-to-end software delivery across all platforms and offerings.

• Core Focus: Lead the platform strategy spanning Developer Experience, CI infrastructure, packaging, and release delivery across SaaS, Self-Managed, and Dedicated.
• Developer Experience: Treat GitLab engineers as customers, building self-service tooling, testing infrastructure, and paved paths that increase velocity while maintaining quality.
• Delivery at Scale: Architect reliable, automated pipelines that streamline how GitLab is packaged, released, and deployed across all platforms and offerings.

What You'll Do

• Own and drive the architectural direction for critical infrastructure platforms that support GitLab at global scale.
• Lead the design and evolution of large platforms and distributed systems that are scalable, resilient, secure, and cost-efficient.
• Serve as the technical authority on complex initiatives, guiding decisions that impact multiple teams and product areas.
• Translate business and product strategy into long-term technical roadmaps and execution plans.
• Drive alignment across engineering, product, and leadership by clearly communicating tradeoffs and recommendations.
• Establish technical standards and architectural patterns that raise quality and consistency across the organization.
• Be accountable for production outcomes, including reliability, performance, and operational excellence.
• Mentor senior engineers and act as a force multiplier through influence rather than direct authority.
• Operate effectively in ambiguous problem spaces where both the problem and the solution need to be defined.

What You'll Bring

• Proven experience designing and evolving large-scale platforms or distributed systems in cloud-native environments.
• Strong proficiency in Golang and/or Ruby, with the ability to contribute to, review, and guide core architectural changes in production codebases.
• Strong architectural judgment, including the ability to balance scalability, reliability, performance, security, and cost.
• Experience owning platform-level technical decisions that impacted multiple teams or an entire engineering domain.
• Solid understanding of Kubernetes-based environments as a production platform, including how they influence system design, deployment models, reliability, and operational complexity.
• Experience being accountable for production systems, not just design recommendations.
• Ability to author and drive long-term technical strategy and multi-month roadmaps.
• Track record of leading through influence and shaping technical direction without direct authority.
• Comfort making high-impact technical decisions, including build vs buy vs partner tradeoffs.
• Strong communication skills, with the ability to explain complex technical concepts to engineers, leadership, and non-technical stakeholders.

About the team

The Principal Engineer role sits within GitLab’s Infrastructure Platforms organization, working across multiple teams to shape how our platform scales and operates. This group is responsible for some of GitLab’s most critical systems, including the multi-tenant SaaS platform, core delivery pipelines, and the underlying infrastructure that powers millions of users. As a Principal Engineer, you’ll define technical direction, guide architectural decisions, and ensure our platforms remain resilient, performant, and modern. The team operates fully remotely and collaborates asynchronously across time zones, grounded in GitLab’s values of transparency, autonomy, and open communication. You’ll help the organization tackle complex distributed systems challenges at scale while mentoring other engineers and building a culture focused on reliability, efficiency, and continuous improvement.

What We Need

NetBrain is looking for a DevOps Engineer who will combine deep network domain knowledge of current operational challenges. In this role, You'll focuses on AWS cloud infrastructure, automation, and secure deployments.NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. 

What You'll Do

• Collaborate with product, development and security teams to deliver solutions efficiently and securely.
• Design, deploy and manage scalable AWS cloud infrastructure, using advanced scripts and tools to ensure the implementation of infrastructure as code (using Terraform, CloudFormation or AWS CDK).
• Build and maintain CI/CD pipelines with automated testing and deployment gating (CodePipeline, CodeBuild, Github Actions or Jenkins).
• Automate provisioning and deployments for microservices and serverless workloads.
• Establish monitoring, tracing and alerting with CloudWatch, Prometheus/Grafana, Datadog and X-Ray.
• Implement centralized logging.
• Manage IAM roles, policies and enforce least-privilege access and implement encryption (at rest and in transit), secure APIs and AWS WAF.
• Integrate container security practices while supporting compliance efforts with automated controls and documentation.
• Configure and manage VPCs, subnets, routing, NAT gateways and secure connectivity.
• Design and maintain highly available multi-AZ and multi-region architectures.
• Develop and test backup and disaster recovery strategies (AWS Backup, RDS snapshots, S3 versioning).
• Respond to incidents, perform root cause analysis and implement preventative measures.
• Maintain clear technical documentation, runbooks and onboarding guides.

Who You Are

• 5 years of experience with cloud-related technologies such as AWS, Azure, or Google Cloud with a bachelor’s degree; or 3 years and a master’s degree.
• Expertise in programming in Python, Ruby, or Bash scripting languages.
• Solid understanding of CI/CD tools.
• AWS Professional  Certification is a plus.
• Familiar with the provision and configuration using management tools (e.g., Puppet, Chef, Ansible).
• Familiar with application monitoring tools like ELK, Splunk, or Datadog.
• Familiar with IaC such as Terraform or CloudFormation.
• Experience with SAAS project implementation. 

An overview of this role

As a Senior Backend Engineer on the GitLab Upgrades team, you’ll help self-managed customers run GitLab reliably by building and maintaining the infrastructure, tooling, and automation behind our deployment options. You’ll work across Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit (Get), and the GitLab Operator to make GitLab easier to deploy, more secure by default, and scalable across major cloud providers and a wide range of customer environments. In this role, you’ll partner closely with engineering teams and act as a bridge to customer needs, improving installation, upgrade, and day-to-day operations for production-grade GitLab deployments.

Some examples of our projects:

• Evolving Omnibus GitLab, Helm Charts, GET, and the GitLab Operator to support validated reference architectures for enterprise-scale deployments
• Building automation pipelines and observability into deployment tooling to validate, test, and operate GitLab across Kubernetes and other self-managed environments

What you’ll do

• Maintain and evolve the Omnibus GitLab package to support reliable, production-ready self-managed deployments, improving deployment stability, increasing upgrade success rates, and reducing escalation rates.
• Develop and improve GitLab Helm Charts so core components integrate cleanly and scale across supported environments, reducing deployment friction, shortening time to deploy, and improving operational consistency at scale.
• Enhance the GitLab Environment Toolkit (Get), validated reference architectures, and the GitLab Operator for secure, Kubernetes-native lifecycle management, improving reliability, strengthening security baselines, and accelerating adoption in customer environments.
• Improve installation, upgrade, and operational workflows across deployment methods to create a consistent experience for self-managed customers, reducing operational overhead, lowering failure rates, and increasing consistency across deployment methods.
• Partner with Security to address vulnerabilities and deliver secure defaults and configurations in the deployment stack, reducing exposure to vulnerabilities and improving baseline security across self-managed deployments.
• Build and maintain automation and continuous integration and continuous delivery pipelines that validate and test Omnibus, Charts, Get, and the Operator, increasing release confidence, improving test coverage, and reducing regressions across deployment tooling.
• Work closely with Distribution Engineers, Site Reliability Engineers, Release Managers, and Development teams to integrate new features into deployment methods and keep them reliable, scalable, and aligned with customer needs, improving delivery readiness and reducing operational issues after release.
• Guide architectural direction, mentor backend engineers, and contribute to the roadmap for self-managed delivery, improving technical quality, accelerating delivery effectiveness, and strengthening team execution.

What you’ll bring

• Experience operating backend services in production, including deployment, monitoring, and maintenance in Kubernetes- and Helm-based environments.
• Proficiency in Go for building observable and resilient services, with working knowledge of Ruby as a useful addition.
• Hands-on practice with infrastructure as code, including tools such as Terraform, and with managing infrastructure across cloud providers such as Google Cloud Platform, Amazon Web Services, or Microsoft Azure.
• Knowledge of database design, operations, and troubleshooting, especially for PostgreSQL in secure and scalable setups.
• Knowledge of secure, scalable, and reliable deployment practices, including service scaling and rollout strategies.
• Familiarity with observability tools and patterns such as Prometheus and Grafana to monitor system health and performance.
• Ability to work effectively in large codebases and coordinate across distributed, cross-functional teams using clear written communication.
• Openness to transferable experience from related backend or infrastructure roles, along with the ability to write user-focused documentation and implementation guides.

About the team

The Upgrades team is part of GitLab Delivery and focuses on helping self-managed customers run GitLab successfully in their own environments, from smaller deployments to large enterprise footprints. We own deployment and operational tooling across our work on Omnibus GitLab, Helm Charts, Get, and the GitLab Operator, and we work as a globally distributed, all-remote group that works asynchronously with Site Reliability Engineering, Release, Security, and Development teams across regions. We are focused on making self-managed GitLab easier to deploy, upgrade, secure, and operate at scale. For more on how we work, see Team Handbook Page.

An overview of this role

As an Intermediate Backend Engineer in the Database Automation team, you'll develop and enhance the frameworks, patterns, and tooling that keep GitLab's application datastores scalable, healthy, and safe across GitLab.com and thousands of self-managed instances. You'll work closely with experienced engineers and cross-functional teams to build reliable backend features, learn best practices in data architecture and lifecycle management, and contribute to identifying and addressing performance improvements in our infrastructure. As part of the Data Engineering organization, you'll gain hands-on experience with PostgreSQL and Ruby on Rails in an all-remote, highly team-based environment where you'll receive mentorship and grow your skills in data scalability, system design, and addressing the complex reliability issues self-managed customers face when upgrading and scaling.

Some examples of our projects:

• SQL Traffic Replay Tooling
• Background Operations Framework

What you’ll do

• Develop and iterate backend features and data frameworks that make it safe and efficient to work with data at scale across GitLab.com and self-managed deployments.
• Work with product management, UX, frontend, infrastructure, software delivery, and analytics teams to design and ship high-performing, reliable solutions.
• Review and improve database-related changes from other engineers and external contributors to ensure data integrity, safety, and performance across diverse environments.
• Design, build, and maintain tooling and guardrails such as SQL traffic replay and background operations frameworks to proactively detect and remediate scalability, performance, and data health issues.
• Research, design, and implement improvements to database performance, scalability, and data health, including areas like soft delete strategies and database migration testing.
• Document database best practices, anti-patterns, and data architecture guidance so developers can make informed, consistent choices.
• Develop solutions for database upgrade paths and migration strategies that maintain backwards compatibility while reducing downtime and operational friction for self-managed customers with diverse deployment configurations.
• In this role, you'll succeed by shipping incremental improvements and, over time, building the capability to fully own larger pieces of work with shorter revision cycles.

What you’ll bring

• Professional software engineering experience working with PostgreSQL in large, complex production environments, including performance tuning and troubleshooting.
• Proficiency with Ruby on Rails or another Ruby framework, with experience designing, implementing, and reviewing backend features and services.
• Ability to reason about software design, algorithms, and performance trade-offs at a system level, especially in data-intensive applications.
• Strong written communication skills and comfort working asynchronously in an all-remote, distributed team.
• Self-directed work style with effective organizational skills and the ability to manage priorities as a "manager of one."
• Alignment with GitLab's values, including transparency, teamwork, inclusion, and contribution to open source practices.
• Openness to learning and applying new tools and approaches, including transferable experience from related data, infrastructure, or developer tooling domains.

About the team

The Database Automation team is a remote, agile backend team within the Data Engineering organization. We work asynchronously across regions, partner closely with infrastructure, software delivery, and analytics, and take a self-organized approach to improving GitLab.com infrastructure while supporting self-managed customers as they upgrade and scale.

An overview of this role

As an Intermediate Backend Engineer on the GitLab Knowledge Graph team, you'll help build and operate a graph data service that supports GitLab Duo agents, analytics, and architecture-level features across GitLab.com, Dedicated, and Self-Managed deployments. You’ll join a small, Rust-first team that values clear ownership, thoughtful system design, and rigorous thinking about data and reliability.

The Knowledge Graph service is a Rust backend that builds a property graph from GitLab’s software development lifecycle (SDLC) and code data. It uses ClickHouse, NATS JetStream, and the Data Insights Platform. It exposes secure graph queries and MCP tools used by AI agents and product features. In this role, you’ll deliver features and improvements in well-scoped areas, learn the broader architecture, and contribute to reliability, observability, and operational readiness.

In your first year, you’ll take clear ownership of specific components or features (for example, parts of the SDLC indexing pipeline or query paths). You’ll help reduce single points of failure with better tests and runbooks, and you’ll help the team ship analytical services that are easier to maintain and evolve over time.

What you’ll do

• Implement and iterate on backend features in the Rust-based Knowledge Graph service, including changes to the query engine, SDLC and code indexing flows, and API endpoints (including MCP endpoints) under guidance from senior and staff engineers.
• Help maintain integrations between Knowledge Graph and the rest of the GitLab platform, working in areas that touch GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform.
• Contribute to system design discussions by proposing options, raising questions, and documenting decisions, with a focus on reliability, scalability, and maintainability for analytical graph workloads.
• Improve the operational maturity of the service by adding or enhancing metrics, logging, runbooks, alerts, and small readiness tasks, and by participating in on-call rotation as appropriate for your level and experience.
• Collaborate asynchronously with product, data, infrastructure, security, and AI counterparts to clarify requirements, align on scope, and ship features safely for customers and sustainably for the team.
• Use AI-assisted development workflows responsibly (for example, using Knowledge Graph-backed agents and internal Duo tooling), and share what works with the team while keeping a strong focus on code quality and correctness.
• Participate in code reviews, knowledge-sharing sessions, and pairing to both learn from others and help maintain consistent standards across the codebase.
• Contribute across the stack when needed, including occasional Ruby work for Rails integration and authorization paths, or small frontend changes related to Knowledge Graph features (for example, Software Architecture Map UI plumbing).

What you’ll bring

• Professional experience building and maintaining backend systems in production, with an understanding of reliability, maintainability, and how to support services over time (incident responses, and follow-ups, etc).
• Proficiency in at least one modern backend language and strong interest in Rust, with either prior Rust experience or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive codebase.
• Some exposure to distributed data or analytics systems (for example, OLAP databases, Kafka- or NATS-style messaging, or change data capture (CDC) pipelines), or strong motivation to develop those skills in this role.
• Interest in graph data modeling and query patterns (property graphs, multi-step (n-hop) traversals, aggregations), and willingness to learn the tools and concepts used in Knowledge Graph over time.
• Practical experience (or strong interest) using AI tools in day-to-day development, along with a thoughtful approach to validating outputs and integrating AI into your workflow.
• A language-agnostic mindset and evidence that you can pick up new languages and frameworks as needed (for example, Ruby, Go, or TypeScript/Vue where the work touches adjacent systems).
• Solid fundamentals in system design for your level, including the ability to reason about trade-offs, ask good questions, and align your implementation work with documented architectural decisions.
• Comfort working in a low-process, high-ownership environment where you take responsibility for your work, communicate progress clearly, and help refine problem statements with your teammates.
• Strong written communication and comfort collaborating asynchronously across time zones in an all-remote team.

About the team

We sit within the Data Engineering organization. We're a small group of senior engineers and we work closely with partners across AI (Duo Agent Platform), analytics, infrastructure and delivery, and security because our work spans many parts of the platform.

We collaborate asynchronously and optimize for strong ownership rather than a feature factory model. We each build a meaningful understanding of the system and help evolve it over time. A key challenge for us right now is scaling sustainably. That includes hardening multi-tenant behavior, maturing observability and readiness, and keeping the system healthy and maintainable as usage grows and team members take time off. At the same time, we're bringing Knowledge Graph to general availability (GA).

An overview of this role:

As a Staff Backend Engineer on the GitLab Knowledge Graph team, you'll help design, scale, and operate a high‑impact graph data service that underpins agents, analytics, and architecture‑level features across GitLab.com, Dedicated, and Self‑Managed deployments. You'll partner with a small, senior Rust‑first team to ship reliable graph capabilities and make them easy for other teams and agents to use.

The Knowledge Graph service is a distributed SDLC indexing system. It builds a property graph from GitLab SDLC (software development lifecycle) and code data using ClickHouse, NATS JetStream, and the Data Insights Platform. It also exposes secure graph queries and MCP tools for AI agents and product features. In this role, you’ll own core parts of the system end to end: shaping the architecture, hardening multi‑tenant behavior and performance, and making it straightforward for other teams and agents to consume graph capabilities.

In your first year, you’ll take clear ownership of major areas of the service (for example, the graph query engine, SDLC indexing, or multi‑tenant authorization), reduce single points of failure through better runbooks and shared context, and raise the bar on how we design, build, and operate analytical services across the stack.

What you’ll do

• Lead the design and evolution of core Knowledge Graph services in a production Rust codebase, including the graph query engine, SDLC and code indexing pipelines, and API/MCP surfaces that other GitLab teams and AI agents rely on.
• Own complex, cross-cutting initiatives that span GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform, from technical direction and design docs through implementation, rollout, and iteration.
• Drive system design decisions that improve reliability, scalability, and maintainability for analytical (OLAP‑style) graph workloads. This includes multi‑hop traversals, aggregations, and multi‑tenant isolation. Document trade‑offs so the broader team can move quickly and stay aligned.
• Define and improve operational maturity for the service, including service level objectives (SLOs), observability, runbooks, incident response, capacity planning, and production readiness (PREP) for GitLab.com, Dedicated, and Self-Managed deployments.
• Collaborate asynchronously with product, data, infrastructure, security, and AI teams to sequence work, unblock platform‑level dependencies, and land features in a way that is safe for customers and sustainable for the team.
• Apply AI‑assisted development workflows responsibly (for example, using MCP‑aware tools, Knowledge Graph-backed agents, and internal Duo tooling) and help establish practical norms for how the team uses AI while maintaining strong engineering judgment.
• Mentor and support other engineers through pairing, technical design reviews, and knowledge-sharing, reinforcing shared ownership of the system and its operational sustainability.
• Contribute across the stack when needed, including occasional Ruby (Rails integration and authorization paths) or frontend work (for example, the Software Architecture Map UI) to close gaps and keep delivery moving.

What you’ll bring

• Significant experience building and operating production backend systems, with a track record of owning reliability, maintainability, and on-call readiness for services that support other product teams or platforms.
• Strong engineering skills in Rust or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive backend codebase.
• Strong system design skills, including making and explaining clear architectural decisions, documenting constraints, and aligning trade-offs with product and platform needs.
• Strong fundamentals in preparing and structuring information for AI agents: how to curate and organize what the agent sees, design systems that support effective LLM-powered behavior, and manage context windows and token usage.
• Comfort working in ambiguous environments, with the ability to work autonomously and stay self-directed. Demonstrated ability to identify problems, drive solutions, and take ownership.
• Experience with distributed data or analytics systems (for example, OLAP databases like ClickHouse or columnar stores, Kafka‑ or NATS‑style messaging, or change data capture (CDC) pipelines), and comfort reasoning about trade‑offs in that space.
• Familiarity with graph data modeling and/or query patterns (property graphs, Cypher/GQL, n-hop traversals, aggregations), or strong interest in developing that expertise in this role.
• Practical experience using AI tools in day-to-day development, with the ability to explain how you structure prompts, validate outputs, and fold AI assistance into a disciplined engineering workflow.
• A language-agnostic mindset and evidence that you can learn new languages and frameworks as the problem requires (for example, Ruby, Go, or TypeScript/Vue in adjacent parts of the stack).
• Excellent written communication and comfort collaborating asynchronously across teams and time zones in an all-remote environment.
• Interest in helping grow others through mentoring, thoughtful code review, and sharing context as the team scales and more customers adopt Knowledge Graph.

The Knowledge Graph team sits within the data engineering organization and builds the backend service that turns GitLab's SDLC and code data into a unified property graph. We expose it through a high-performance, ClickHouse-backed query engine and MCP tools. We're a small group of senior engineers working closely with partners across AI (Duo Agent Platform), analytics, infrastructure, delivery, and security because our work touches many layers of the platform. We work asynchronously and value strong ownership: each engineer is expected to build a deep understanding of the system and help evolve it over time. As we grow adoption, we're focused on scaling the service sustainably and making it reliable and easy to operate for GitLab.com, Dedicated, and Self-Managed customers.

An overview of this role

Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other GitLab production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound engineering principles, operational discipline, and mature automation to our operating environments and the GitLab codebase.

In this role, you will join the Tenant Services, Geo team. Geo is a feature that replicates data from a GitLab instance to a warm-standby, and is used both for data migrations and disaster recovery. The Tenant Services, Geo team is responsible for supporting GitLab Dedicated customer migrations and Geo-related escalations across GitLab Dedicated (excluding FedRAMP environments).

We don’t expect you to have prior experience with Geo or Gitaly; familiarity with disaster recovery technologies or GitLab itself is sufficient, and we’ll support you in learning our specific stack.

The team’s mandate spans the full Geo operational surface, pre- and post-cutover data hygiene, migration execution, and non-migration Geo escalations, working closely with the core Geo team, Dedicated migrations, and Support. You will help evolve a reliable, low-risk cutover model for Dedicated migrations while improving tooling, automation, and observability so migrations become faster, safer, and more predictable over time.

What you’ll do

• Execute Dedicated Geo migrations and cutovers end-to-end, including planning, pre-cutover validation, execution, and post-cutover verification and cleanup.
• Join the team’s shift and weekend coverage rotation for Dedicated cutovers across EMEA and US hours, and participate in the SaaS Site Reliability Engineering (SRE) on-call rotation to respond to incidents that impact GitLab.com availability.
• Operate and improve the Geo operational surface for Dedicated, including:
• Environment preparation and data hygiene checks prior to migrations.
• Execution of replication, validation, and cutover procedures.
• Handling Geo-related escalations from Support and internal partners.
• Design, build, and maintain automation, tooling, and runbooks that make migrations, cutovers, and Geo escalations as “boring” and repeatable as possible.
• Run our infrastructure with tools such as Ansible, Chef, Terraform, GitLab CI/CD, and Kubernetes; contribute improvements back to GitLab’s product and infrastructure where appropriate.
• Build and maintain monitoring, alerting, and dashboards that:
• Detect symptoms early, not just outages.
• Track migration and cutover success rates, duration, rollback frequency, and related SLOs.
• Collaborate closely with:
• The core Geo team on improving Geo features and operability.
• Dedicated migrations and Support on migration planning, customer communications, and escalation handling.
• Other Infrastructure teams on capacity planning, disaster recovery, and reliability improvements.
• Contribute to readiness reviews, incident reviews, and root cause analyses, turning learnings into changes in automation, process, or product.
• Document every action, including runbooks, architecture decisions, and post-incident reviews, so your findings turn into repeatable practices and automation.
• Proactively identify and reduce toil by automating repetitive operational work and simplifying migration workflows.

What you’ll bring

• Experience operating highly-available distributed systems at scale, ideally in a SaaS environment with customer-facing SLAs.
• Hands-on experience with at least one major cloud provider (e.g., Google Cloud Platform or Amazon Web Services), including networking, storage, and managed services.
• Experience with Kubernetes and its ecosystem (e.g., Helm), including deploying and troubleshooting workloads.
• Experience with infrastructure as code and configuration management tools such as Terraform, Ansible, or Chef.
• Strong programming skills in at least one general-purpose language (preferably Go or Ruby) and proficiency with scripting (e.g., Shell, Python).
• Experience with observability systems (e.g., Prometheus, Grafana, logging stacks) and using metrics and logs to troubleshoot performance and reliability issues.
• Practical exposure to data replication, backup/restore, or migration scenarios (e.g., database replication, storage replication, or Geo-like technologies) where data integrity and downtime risk must be carefully managed.
• Comfort participating in an on-call rotation, investigating incidents across the stack, and driving follow-through on corrective actions.
• Ability to engage directly with enterprise customers during migrations and incidents, including on live calls and through clear written updates.
• Ability to clearly define problems, propose options, and think beyond immediate fixes to improve systems and processes over time.
• Ability to be a “manager of one”: self-directed, organized, and able to drive work to completion in a remote, asynchronous environment.
• Strong written and verbal communication skills, with a bias toward clear, asynchronous documentation and collaboration.
• Alignment with our company values and a commitment to working in accordance with those values.

It’s a plus if you have

• Experience working with disaster recovery technologies.
• Experience with managed/hosted environments similar to GitLab Dedicated, including regulated or compliance-sensitive customers (e.g., SOC2, ISO).
• Prior work on large-scale data migrations or cutovers where customer data integrity, performance, and downtime risk had to be carefully balanced.
• Hands-on experience designing and operating database replication, backup/restore, and cutover workflows (for example, PostgreSQL or cloud-managed equivalents such as AWS RDS), including planning and executing low-risk migrations for large datasets.
• Experience with multi-tenant architectures, sharding, or routing strategies in high-traffic SaaS platforms.
• Familiarity with GitLab (self-managed or SaaS), and/or contributions to open source projects.

An overview of this role

As a Backend Engineer on the GitLab Upgrades team, you’ll help self-managed customers run GitLab with assurance by building and supporting the deployment tooling, infrastructure, and automation behind how GitLab is installed, upgraded, and operated. You’ll work across Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit (GET), and the GitLab Operator to improve reliability, security, and scalability in production-grade environments. This is a hands-on role where you’ll partner with Distribution Engineers, Site Reliability Engineers, Release Managers, Security, and Development teams to make self-managed GitLab easier to use across a wide range of platforms.

Some examples of our projects:

• Evolve Omnibus GitLab, Helm Charts, GET, and the GitLab Operator to support new GitLab features and architectures
• Improve installation, upgrade, and validation automation for large-scale self-managed GitLab deployments

What you’ll do

• Maintain and improve the Omnibus GitLab package so GitLab components work reliably in self-managed deployments.
• Develop and support GitLab Helm Charts for scalable, production-ready Kubernetes deployments.
• Enhance the GitLab Environment Toolkit (GET) and validated reference architectures used by enterprise and internal users.
• Support and extend the GitLab Operator for Kubernetes-native lifecycle management of GitLab installations.
• Improve the installation, upgrade, and day-to-day operating experience across supported self-managed platforms.
• Collaborate with Security to address vulnerabilities and strengthen secure defaults and configurations across the deployment stack.
• Build and maintain automation and continuous integration and continuous deployment pipelines that validate deployment tooling across Omnibus, Charts, GET, and the Operator.
• Partner with Distribution Engineers, Site Reliability Engineers, Release Managers, and Development teams to integrate new features and keep user-facing documentation accurate and useful.

What you’ll bring

• Experience building and maintaining backend services in production environments, especially in deployment, infrastructure, or platform tooling.
• Practical knowledge of Kubernetes operations, including authoring and maintaining Helm charts.
• Proficiency with Ruby and Go, along with scripting skills to automate workflows and tooling.
• Familiarity with Terraform and infrastructure as code practices across cloud and on-premises environments.
• Hands-on experience with relational databases, especially PostgreSQL, including performance and reliability considerations.
• Understanding of secure, scalable, and supportable deployment practices, along with observability tools such as Prometheus and Grafana.
• Experience collaborating in large codebases and distributed teams, including writing clear user-facing documentation and implementation guides.
• Openness to learning new technologies and applying transferable skills across different parts of the GitLab deployment stack.

About the team

The Upgrades team is part of GitLab Delivery and delivers GitLab to self-managed users through supported, validated deployment tooling. The team maintains Omnibus GitLab, Helm Charts, the GitLab Operator, and the GitLab Environment Toolkit (GET) to help self-managed users deploy GitLab securely and reliably across diverse environments. You’ll join a distributed group of backend engineers that works asynchronously across time zones and collaborates closely with Site Reliability Engineering, Release, Security, and Development teams. The team is focused on improving installation and upgrade workflows, strengthening automation and security, and helping self-managed customers run GitLab successfully at any scale.

We’re looking for a Staff Software Engineer to serve as a technical pillar across our engineering teams. This role is ideal for a highly experienced backend engineer who thrives on solving hard problems, mentoring others, and guiding architecture across multiple domains. You’ll be a multiplier—operating independently, shaping technical direction, and partnering with engineers and product teams to raise the bar across the organization. 

You’ll work across squads to improve system performance, reliability, and scalability, while owning high-impact projects that support our Conversational Email (CE) platform. Whether it’s unblocking performance bottlenecks, leading design for new backend services, or reducing tech debt, your contributions will have far-reaching impact.

What You’ll Do :

• Own and lead design for major backend systems across CE, focusing on performance, scalability, and reliability
• Collaborate with multiple teams to address cross-cutting concerns (e.g., shared libraries, infra patterns, tech debt, security)
• Tackle escalated production issues, security vulnerabilities, and architectural decisions
• Contribute to and guide implementation of large features (e.g., platform-wide improvements, big bets within CE)
• Provide technical mentorship to engineers across levels and help raise the engineering bar
• Drive documentation, performance profiling, and system-level debugging practices
• Work with EM's and PM's to shape technical roadmap and support long-term platform health.

What We’re Looking For :

• 8+ years of experience in backend engineering with deep expertise in designing complex distributed systems
• Strong hands-on experience with Python, Ruby, and cloud platforms like AWS
• Excellent system design and architecture skills
• Comfortable debugging performance issues, tackling infra and security problems, and driving org-wide improvements
• Strong mentorship and communication skills, with a track record of influencing across teams
• Bonus: experience with SingleStore, email deliverability systems (e.g., SMTP), or platform architecture at scale

Responsibilities

We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering tea.. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

In this role, you will also be responsible to:

• Implement agent-based AI solutions using the Workato Agentic AI platform.

• Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform

• Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows

• Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 4+ years of relevant experience in design, development, and implementation, with at least 1 years of experience in Workato, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• Hands-on experience with any of the following: Java, Python, or Ruby

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

(REQ ID: 2619)

Responsibilities

We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering tea.. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

• Implement agent-based AI solutions using the Workato Agentic AI platform.

• Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform

• Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows

• Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 4+ years of relevant experience in design, development, and implementation, with at least 1 years of experience in Workato, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• Hands-on experience with any of the following: Java, Python, or Ruby

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

Job Req ID: 2610

Responsibilities

We are looking for an exceptional Senior Automation Engineer to join our growing team. Embedded within the Product organization, you will lead the design and delivery of AI-powered automations that eliminate inefficiencies, amplify productivity, and enable our Product and Security teams to focus on high-value work and deliver meaningful business outcomes.

In this role, you will also be responsible to:

• Build AI-powered automation solutions. Design, implement, and maintain scalable, AI-driven automations that meaningfully improve productivity and efficiency across Product and Security processes.

• Drive process excellence. Identify and eliminate inefficiencies in Product and Security workflows, document best practices, and establish standards that support long-term operational health.

• Collaborate with stakeholders. Lead and participate in discovery and solution design sessions with Product and Security teams, ensuring automations are tightly aligned with business goals and user needs.

• Champion AI adoption. Actively explore and integrate AI capabilities into automation workflows, staying at the forefront of what's possible with tools like Workato and emerging AI technologies.

• Share knowledge. Document solutions, processes, and best practices to support team learning, onboarding, and ongoing maintenance.

• Invest in growth. Dedicate time to self-directed learning and research to stay current with AI and automation trends, continuously deepening your technical expertise.

• Develop the team. Mentor and guide junior engineers, fostering a culture of technical excellence, AI curiosity, and continuous improvement.

Requirements

Qualifications / Experience / Technical Skills

Required

• A background in information systems, computer science, engineering, or equivalent industry experience.
• 6+ years of experience in software engineering or technical consulting roles, with a focus on Workato or other integration platforms
• Ability to define and create architectures that are scalable and extensible, according to business requirements, environments, and limitations, adhering to standards, best practices
• Experience in enterprise integration tools like Workato, Mulesoft, Snaplogic, Deel Boomi, Oracle Integration Cloud, Tibco etc.
• Working experience with RESTful APIs, OAuth authentication, policies, api management, etc.
• Working experience with SQL in any RDBMS.
• Experience with Gen AI, such as OpenAI, Anthropic, and others, and Vector databases
• Experience working on projects using agile methodologies and experience in product management tools such as Jira 
• Experience building software and designing distributed solutions.
• Ability to work in the EMEA timezone (2pm to 11pm IST)

Ideal

• Experience in security and grc automations
• Experience in incident and change management processesExperience with AWS basic administration
• Experience in implementing integration projects involving complex enterprise systems (e.g., SAP, Oracle, Dynamics) and cloud business apps (e.g., Workday, NetSuite, Salesforce).
• Coding experience in Java/Python/Ruby, with knowledge of SOAP/XML, is considered a plus.
• Understanding of security best practices for integration and data handling.
• Experience in user experience (UX) design is a plus.

Soft Skills / Personal Characteristics

• Strong written and oral communication skills in English, enabling effective communication of complex technical concepts to diverse audiences.
• Technologically adept and quick to grasp new systems and concepts
• Collaborative team player with a proactive mindset, always seeking continuous improvement opportunities.
• Adaptability to thrive in a dynamic startup environment, coupled with proactive, outside-the-box thinking.
• Strong analytical and problem-solving skills.

(REQ ID: 2632)

Responsibilities

We are looking for an experienced Senior Forward Deployed Engineer to join our AI Solutions team. In this role, you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

• Architect and implement agent-based AI solutions using the Workato Agentic AI platform.

• Designing intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform.

• Design and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs).

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.

• Act as a technical solutions expert with a strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability.

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Please note: In this role, you will be supporting the US business hours from 6:30 PM to 3:30 AM IST!

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 8+ years of relevant experience in design, development, and implementation, with at least 3 years of experience with the Workato platform, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• 5+ years of experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• 2-3 years of coding experience (Java/Python/Ruby).

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Working knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact.

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset.

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations.

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.

• Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly.

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

Please respond to the Job Application Questions below with thorough and honest answers - concise yet detailed responses will distinguish you in our selection process. 
All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

Responsibilities

We are looking for an experienced Senior Forward Deployed Engineer to join our AI Solutions team. In this role, you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

• Architect and implement agent-based AI solutions using the Workato Agentic AI platform.

• Designing intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform.

• Design and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs).

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.

• Act as a technical solutions expert with a strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability.

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Please note: In this role, you will be supporting the US business hours from 6:30 PM to 3:30 AM IST!

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 8+ years of relevant experience in design, development, and implementation, with at least 3 years of experience with the Workato platform, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• 5+ years of experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• 2-3 years of coding experience (Java/Python/Ruby).

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Working knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact.

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset.

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations.

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.

• Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly.

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

Please respond to the Job Application Questions below with thorough and honest answers - concise yet detailed responses will distinguish you in our selection process. 
All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

Responsibilities

We are looking for an experienced Senior Forward Deployed Engineer to join our AI Solutions team. In this role, you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

• Architect and implement agent-based AI solutions using the Workato Agentic AI platform.

• Designing intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform.

• Design and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs).

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.

• Act as a technical solutions expert with a strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability.

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Please note: In this role, you will be supporting the US business hours from 6:30 PM to 3:30 AM IST!

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 8+ years of relevant experience in design, development, and implementation, with at least 3 years of experience with the Workato platform, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• 5+ years of experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• 2-3 years of coding experience (Java/Python/Ruby).

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Working knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact.

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset.

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations.

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.

• Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly.

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

Please respond to the Job Application Questions below with thorough and honest answers - concise yet detailed responses will distinguish you in our selection process. 
All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

Responsibilities

We are seeking a hands-on, detail-oriented Solutions Engineer to join our Solution Consulting team and support demo and proof-of-value (PoV) environments for sales, marketing, and customer success initiatives. You will collaborate with solutions architects, product managers, and developers to ensure that lab infrastructure is robust, secure, and aligned with real-world use cases.

In this role, you will be responsible to:

Pre-Sales & Technical Engagement

• Partner with AEs, Solution Architects, and cross-functional teams to deliver tailored platform demonstrations, manage POC engagements, and respond to RFI/RFP requests — driving technical sales cycles to completion.Collaborate with Customer Success to ensure seamless solution delivery and a positive post-sale customer experience.

Demo Environment & Infrastructure

• Design, deploy, and maintain virtual and physical lab environments across hybrid cloud and on-premise platforms (VMware, KVM, AWS, Azure, GCP), ensuring availability, security, and alignment with the latest product releases.Develop and maintain automation scripts (PowerShell, Python, Bash, Ansible, Terraform) and reusable components to streamline environment provisioning and accelerate field team deployments.

Collaboration & Enablement

• Work cross-functionally with Solution Architects, Product Managers, and Field Engineering to ensure demo content reflects current product capabilities and best practices.Maintain comprehensive documentation and troubleshooting guides, providing ongoing guidance and support to field teams on demo setup and usage.

Requirements

Qualifications / Experience / Technical Skills

• 2–4 years of experience in systems engineering, presales, back office support, deve ops, IT infrastructure

• Familiarity with infrastructure automation tools (e.g., Ansible, Terraform, Packer).

• Familiar with APIM, Integration, and Data Integration platforms (Boomi, Workato, Mulesoft)

• Basic scripting skills in Python, Ruby, PowerShell, or Bash.

• Experience managing cloud-based resources (e.g., AWS EC2, Azure VM).

• Strong problem-solving skills and the ability to work independently.

Preferred:

• Experience with CI/CD pipelines and version control (e.g., GitLab CI, GitHub Actions).

• Familiarity with containerization technologies (e.g., Docker, Kubernetes).

• Experience working with demo platforms or technical enablement teams.

• Understanding of enterprise software architectures and APIs (REST, gRPC).

Soft Skills / Personal Characteristics

• Strong written and verbal communication skills to collaborate effectively across technical and non-technical teams.

• Able to translate technical requirements into actionable lab builds.

• Highly organised, with the ability to manage multiple concurrent tasks or environments.

• Comfortable working in fast-paced and collaborative settings.

The Challenge 

We are hiring a DevOps Engineer who will collaborate between our Engineering and Cloud Ops teams. DevOps Engineers build out the automated infrastructure and tooling for development, testing and production environments. DevOps Engineers contribute to productizing new software by developing installation, deployment and maintenance scripts.

Your Mission 

What we’re looking for  

We’re looking for a Software Engineer III who is passionate about building reliable, scalable backend systems and enjoys working across the stack when needed. You are a hands‑on engineer who thrives on solving real‑world problems, writing clean and maintainable code, and collaborating closely with teammates to deliver high‑quality features end‑to‑end. 

You bring strong engineering fundamentals, a growth mindset, and the ability to work independently on well‑scoped projects — owning medium‑sized features from design through deployment in alignment with our engineering best practices. You’re comfortable contributing to technical discussions, making thoughtful trade‑offs, and following established architectural patterns as you deepen your understanding of our systems. 

This role is fully remote, based in India and offers the opportunity to meaningfully influence backend architecture, shape engineering best practices, and work with a mission-driven, high-performing team.  

What you’ll own  

As a Software Engineer III, you will have clear ownership over features, with opportunities to contribute across the stack:  

• Own and deliver small to medium-sized backend features end-to-end: From technical discovery and design through implementation, testing, deployment and iteration 

• Take technical ownership of one or more non‑critical backend services or components: Ensuring they remain reliable, maintainable, well‑documented, and easy to extend. 

• Write clean, modular, testable code: Primarily in Ruby, Ruby on Rails, and Python, while contributing to frontend code when needed to support full‑stack feature delivery. 

• Contribute to the design and evolution of our APIs: Including GraphQL and REST endpoints that power frontend and partner‑facing applications, following established architectural patterns and best practices. 

• Ensure strong observability and operational health of owned services: Through logging, monitoring, alerting, and contributing to root‑cause analysis and follow‑through improvements. 

• Actively participate in technical discussions: Bringing thoughtful perspectives that balance simplicity, long‑term maintainability, and performance as you deepen your understanding of Perch’s systems. 

• Support team productivity through high‑quality code reviews and collaboration: Sharing context, helping unblock others, and contributing to a strong engineering culture. 

What you’ll do  

• Design and build scalable, resilient backend systems using Ruby on Rails, Python and PostgreSQL  

• Contribute to implementation of complex features and integrations, including external systems such as Salesforce  

• Take technical design decisions independently for your features 

• Own and evolve GraphQL services that power frontend and partner-facing applications  

• Improve system reliability through testing, monitoring, alerting, and operational best practices  

• Ship production-ready code frequently using a modern CI/CD pipeline  

• Review code and designs with a strong focus on maintainability, performance, and long-term impact  

What will help you succeed  

Experience & leadership  

• 4+ years of experience building and operating high-availability backend systems  

• Demonstrated experience delivering backend features and owning systems 

• Strong fundamentals in system design, API design, and data modelling  

• Ability to clearly communicate technical decisions and trade-offs to both technical and non-technical stakeholders 

• Actively represent engineering team in key discussions with US stakeholders 

• Proven experience mentoring junior engineers and raising the technical bar of a team  

• Comfortable working in ambiguous problem spaces and iterating toward robust solutions  

Backend & infrastructure  

• Strong experience with Python or Ruby, including proficiency in at least one web framework: 

• Ruby on Rails 

• FastAPI, Django or Flask 

• Working knowledge of ReactJS, with the ability to contribute to frontend components to support full‑stack delivery 

• Advanced SQL skills and experience with PostgreSQL or similar relational databases  

• Hands-on experience with AWS services such as S3, SQS, SES, EventBridge, or similar cloud-native services.  

• Containerization using Docker  

• Exposure to distributed systems or platform engineering  

• Familiarity with background jobs, async processing, and event-driven workflows  

Bonus points for  

• Experience integrating with Salesforce or other enterprise platforms  

• Experience designing and owning  GraphQL APIs (Apollo or similar)  

• Strong opinions (loosely held) on backend architecture, scalability, and system design  

• Exposure to AI-assisted engineering—such as using modern AI tools for coding, debugging, testing, documentation, or exploring LLM-based workflows in backend systems  

• Familiarity with observability and distributed tracing tools such as OpenTelemetry, Jaeger, Prometheus, or similar  

• Experience with container orchestration and deployment using Kubernetes and Helm charts  

• Passion for sustainability, clean energy, and building mission-driven products  

What success looks like in this role  

• Backend systems scale reliably as usage, data volume, and complexity grow  

• Engineers move faster due to clear APIs, architecture, and standards  

• Production issues are identified early and resolved with lasting fixes  

• Technical debt is addressed proactively rather than reactively  

• The backend platform enables product teams instead of limiting them  

Benefits:  Apart from Fixed Base Salary potential candidates are eligible for following benefits  

• Competitive compensation based on market standards.  
• Flexible Leave Policy  

• Office is in the heart of the city in case you need to step in for any purpose.  

• Medical Insurance (1+5 Family Members)  

• We provide comprehensive coverage including accident policy and life Insurance.   

• Annual performance cycle  

• Quarterly team engagement activities and rewards & recognitions  

• L&D programs to foster professional growth  

• A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency   

Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India.  
  
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request

Software Engineer III 
  
  

Who we are  

Perch Energy is a mission-driven company that focuses on expanding access to clean and affordable energy through community solar. Community solar breaks down the traditional barriers preventing most people from participating in the renewable energy economy by making it accessible, affordable, and more equitable for all. We work in several states across the US to bring community solar to communities and individuals who can most benefit from a more inclusive energy system. By managing the customer experience for solar farm owners, Perch is able to bring electricity bill savings to the masses, from renters and homeowners to businesses, institutions, municipalities and more by connecting them to community solar projects in their area. Perch isn't just a for-profit company, we're a for-purpose company—accelerating the shift to renewables nationwide. Everyone deserves to benefit from clean energy. Everyone has a place on this Perch!  

What we’re looking for  

We’re looking for a Software Engineer III who is passionate about building reliable, scalable backend systems and enjoys working across the stack when needed. You are a hands‑on engineer who thrives on solving real‑world problems, writing clean and maintainable code, and collaborating closely with teammates to deliver high‑quality features end‑to‑end. 

You bring strong engineering fundamentals, a growth mindset, and the ability to work independently on well‑scoped projects — owning medium‑sized features from design through deployment in alignment with our engineering best practices. You’re comfortable contributing to technical discussions, making thoughtful trade‑offs, and following established architectural patterns as you deepen your understanding of our systems. 

This role is fully remote, based in India and offers the opportunity to meaningfully influence backend architecture, shape engineering best practices, and work with a mission-driven, high-performing team.  

What you’ll own  

As a Software Engineer III, you will have clear ownership over features, with opportunities to contribute across the stack:  

• Own and deliver small to medium-sized backend features end-to-end: From technical discovery and design through implementation, testing, deployment and iteration 

• Take technical ownership of one or more non‑critical backend services or components: Ensuring they remain reliable, maintainable, well‑documented, and easy to extend. 

• Write clean, modular, testable code: Primarily in Ruby, Ruby on Rails, and Python, while contributing to frontend code when needed to support full‑stack feature delivery. 

• Contribute to the design and evolution of our APIs: Including GraphQL and REST endpoints that power frontend and partner‑facing applications, following established architectural patterns and best practices. 

• Ensure strong observability and operational health of owned services: Through logging, monitoring, alerting, and contributing to root‑cause analysis and follow‑through improvements. 

• Actively participate in technical discussions: Bringing thoughtful perspectives that balance simplicity, long‑term maintainability, and performance as you deepen your understanding of Perch’s systems. 

• Support team productivity through high‑quality code reviews and collaboration: Sharing context, helping unblock others, and contributing to a strong engineering culture. 

What you’ll do  

• Design and build scalable, resilient backend systems using Ruby on Rails, Python and PostgreSQL  

• Contribute to implementation of complex features and integrations, including external systems such as Salesforce  

• Take technical design decisions independently for your features 

• Own and evolve GraphQL services that power frontend and partner-facing applications  

• Improve system reliability through testing, monitoring, alerting, and operational best practices  

• Ship production-ready code frequently using a modern CI/CD pipeline  

• Review code and designs with a strong focus on maintainability, performance, and long-term impact  

What will help you succeed  

Experience & leadership  

• 4+ years of experience building and operating high-availability backend systems  

• Demonstrated experience delivering backend features and owning systems 

• Strong fundamentals in system design, API design, and data modelling  

• Ability to clearly communicate technical decisions and trade-offs to both technical and non-technical stakeholders 

• Actively represent engineering team in key discussions with US stakeholders 

• Proven experience mentoring junior engineers and raising the technical bar of a team  

• Comfortable working in ambiguous problem spaces and iterating toward robust solutions  

Backend & infrastructure  

• Strong experience with Python or Ruby, including proficiency in at least one web framework: 

• Ruby on Rails 

• FastAPI, Django or Flask 

• Working knowledge of ReactJS, with the ability to contribute to frontend components to support full‑stack delivery 

• Advanced SQL skills and experience with PostgreSQL or similar relational databases  

• Hands-on experience with AWS services such as S3, SQS, SES, EventBridge, or similar cloud-native services.  

• Containerization using Docker  

• Exposure to distributed systems or platform engineering  

• Familiarity with background jobs, async processing, and event-driven workflows  

Bonus points for  

• Experience integrating with Salesforce or other enterprise platforms  

• Experience designing and owning  GraphQL APIs (Apollo or similar)  

• Strong opinions (loosely held) on backend architecture, scalability, and system design  

• Exposure to AI-assisted engineering—such as using modern AI tools for coding, debugging, testing, documentation, or exploring LLM-based workflows in backend systems  

• Familiarity with observability and distributed tracing tools such as OpenTelemetry, Jaeger, Prometheus, or similar  

• Experience with container orchestration and deployment using Kubernetes and Helm charts  

• Passion for sustainability, clean energy, and building mission-driven products  

What success looks like in this role  

• Backend systems scale reliably as usage, data volume, and complexity grow  

• Engineers move faster due to clear APIs, architecture, and standards  

• Production issues are identified early and resolved with lasting fixes  

• Technical debt is addressed proactively rather than reactively  

• The backend platform enables product teams instead of limiting them  

Benefits:   

• Competitive compensation based on market standards.  

Apart from Fixed Base Salary potential candidates are eligible for following benefits  

• Flexible Leave Policy  

• Office is in the heart of the city in case you need to step in for any purpose.  

• Medical Insurance (1+5 Family Members)  

• We provide comprehensive coverage including accident policy and life Insurance.   

• Annual performance cycle  

• Quarterly team engagement activities and rewards & recognitions  

• L&D programs to foster professional growth  

• A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency   

Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India.  
  
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request 

Job Summary:
The candidate will be part of the team focused on delivering Control Panel solutions for hosting. The Control Panels are APIs used to control the hosting environments. They need to be secure, have very high availability, be responsive, and handle errors well above all. That means working on distributed systems, ensuring proper downstream dependency management, recovery from failure, etc. The current hosting products serve a few million sites.

Who we are looking for...
•    A highly motivated, success-driven engineer
•    Someone ready to jump into a legacy codebase and transform it
•    Someone who cares about the maintainability of code and optimizing for performance and scalability
•    Someone willing to experiment with different approaches and technologies
•    Someone ready to adopt languages/frameworks as necessary to get the job done


You will be...
•    Writing and maintaining code in one of the languages - Ruby / Python
•    Working towards a Unified solution for Control Panels across all hosting products
•    Turning complex business objectives into simple and scalable solutions
•    Using data and analytics to improve products and customer experience
•    Tracking down the root cause of issues that come up
•    Accountable for code quality, scalability, and testability
•    Working collaboratively with a distributed team
•    Participating in group code reviews

Your experience and skills should include...
•    6 to 9 years experience in software development
•    4+ years experience with at least one back-end technology and building APIs
•    Experience with databases like MySQL, RDS
•    Understanding of software security best practices
•    Experience using build/task automation tools
•    Experience with Linux shell commands
•    Experience working with legacy systems - maintaining and deprecating
•    Comfortable in all aspects of the agile development methodology
•    Knowledge of AWS technologies
•    Experience with highly scalable software solutions
•    Experience working with containerized solutions
•    Experience with Redis, ActiveMQ/RabbitMQ or similar
 

About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. 


At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

The Challenge 

We are hiring a DevOps Engineer who will collaborate between our Engineering and Cloud Ops teams. DevOps Engineers build out the automated infrastructure and tooling for development, testing and production environments. DevOps Engineers contribute to productizing new software by developing installation, deployment and maintenance scripts.

Your Mission 

Security Engineer (Pentesting, Incident Response & Investigations)

At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. We give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners around the world trust Talkdesk to deliver a better way to great experiences.

Our Engineering teams follow a micro-service architecture approach to build the next generation of Talkdesk, with autonomous vertical teams owning their services end to end. We promote agile and collaborative practices, value peer reviews, and believe that true authority comes from knowledge, not position. Respect, curiosity, and continuous learning are core to how we work.

Are you passionate about breaking things to make them safer?

As a Security Engineer focused on Pentesting, Incident Response, and Security Investigations, you will play a key role in detecting, investigating, and preventing security incidents while proactively identifying weaknesses across our platforms and applications.

What you’ll do

Depending on your profile and experience, your responsibilities may include:

• Perform manual and automated penetration testing of web applications, APIs, cloud-based systems, and AI/ML models.
• Conduct security assessments of AI-driven features, focusing on risks like prompt injection, data leakage, and adversarial attacks.Conduct security investigations to identify root causes, attack paths, and impact of security incidents.Lead or actively participate in incident response, including detection, containment, eradication, and post-incident reviews.Analyze logs, telemetry, and forensic artifacts to support investigations and threat hunting activities.

• Triage, validate, and prioritize findings from internal and external penetration tests.
• Work closely with engineering teams to explain vulnerabilities, recommend pragmatic remediations, and verify fixes.
• Support the development and improvement of incident response playbooks and processes.
• Perform threat modeling (e.g., STRIDE) to identify realistic attack scenarios.
• Continuously research emerging threats, attack techniques, and exploitation methods relevant to our environment, including the evolving AI threat landscape.
• Act as a security subject-matter expert (SME) during incidents and high-risk technical discussions.
• Help improve Talkdesk’s overall security posture through lessons learned and proactive testing.

Must have

• Strong knowledge of application and systems securitySolid understanding of web technologies, networking, and common attack vectorsPractical experience with penetration testing tools and techniques
• Experience with the OWASP Top 10 for LLMs and common AI exploitation patterns

Experience conducting security investigations and incident responseUnderstanding of OWASP Top 10 and common exploitation patterns

• Knowledge of cryptographic concepts and their practical use (and misuse)
• Linux/Unix proficiency
• Experience analyzing logs and security events
• Scripting or coding experience in at least one general-purpose language (e.g., Python, Ruby, Java)
• Excellent written and verbal communication skills, with the ability to explain complex security issues clearly
• Fluent in English (written and spoken)
• Strong analytical and critical-thinking skills
• Comfortable working in fast-paced, sometimes high-pressure situations

Nice to have

• Experience testing cloud-native environments, especially AWS
• Familiarity with microservices architectures and API security
• Experience with web and mobile application security testing
• Exposure to DAST, SAST, or IAST tools (hands-on or triage-focused)
• Experience performing application architecture security reviews
• Familiarity with security standards and frameworks (e.g., ISO 27001, NIST, CIS, OWASP, SANS)
• Relevant certifications such as OSCP, OSWE, GSEC, GCIA, CISSP, or CISM
• Familiarity with technologies like Git, Ruby, Kotlin, RabbitMQ, Redis, MongoDB, or PostgreSQL

The Challenge 

We are hiring a DevOps Engineer who will manage development and production environments. This person will contribute to productizing new software by developing installation, deployment and maintenance scripts.  

Your Mission