What We Need

We’re looking for a driven Commercial Account Executive focused on new business acquisition—someone who thrives in a true hunter role and knows how to build pipeline from scratch, land new logos, and consistently exceed quota. This role requires a proactive, high-activity seller who can manage the full sales cycle, generate pipeline through outbound efforts and partners, and effectively engage senior IT stakeholders. This particular role requires candidates to be located in the Mountain or Pacific Time Zone. Ideal candidates bring a proven track record of creating new opportunities and closing net-new business.

What You'll Do

• Meet or exceed assigned new business sales quotas and pipeline generation targets.
• Identify, prospect, and develop new customer opportunities within an assigned territory or market segment.
• Execute a territory strategy that prioritizes high-value prospects and drives consistent pipeline development.
• Leverage partners to maximize penetration and scale within your target market.
• Manage the full sales cycle from prospecting through negotiation and deal closure.
• Maintain ownership of newly acquired customers during the first year, ensuring strong adoption and customer satisfaction.
• Collaborate with Sales Engineers, Business Development Representatives, and partner organizations to advance opportunities and deliver effective solutions.
• Develop compelling commercial and technical proposals aligned with customer business needs.
• Maintain accurate pipeline management, forecasting, and activity tracking in Salesforce.
• Develop an understanding of customer priorities, including CIO and IT leadership initiatives such as digital transformation.
• Coordinate the successful transition of accounts to the Named Accounts team after the first year.

What You Bring

• Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience)
• 4+ years of experience in account management, sales, customer success, or a related client-facing role
• Proven track record of meeting or exceeding revenue, retention, or expansion targets
• Experience managing a portfolio of customer accounts in a B2B environment
• Familiarity with CRM tools such as Salesforce or similar systems
• Demonstrated ability to identify and close upsell and cross-sell opportunities
• Experience developing and executing account growth strategies or account plans
• Strong stakeholder management skills, including experience working with senior decision-makers
• Ability to build trust and maintain long-term customer relationships
• Willingness to travel within your territory as required.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated OTE is $140,000 – $160,000 on a 50/50 base/variable split. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re looking for a motivated Business Development Representative (BDR) to help drive new pipeline and identify high-value opportunities within the enterprise networking space. In this role, you’ll work closely with Account Executives and Marketing to engage prospective customers, qualify inbound and outbound leads, and schedule discovery meetings that fuel our sales pipeline. As the first point of contact for many prospects, you’ll play a critical role in introducing organizations to solutions that help IT teams automate complex network operations and improve operational efficiency.

What You'll Do

• You will qualify leads from marketing campaigns, tradeshows, webinars, and inbound high-interest prospects as sales opportunities
• Liaise with our marketing team to craft messaging that will resonate with our target audience
• Partner with Account Executives on building an outbound prospecting strategy for target accounts in their territory through cold calls and emails
• Build long-term trusting relationships with clients
• Identify client needs and suggest appropriate products/services through discovery.
• Proactively seek new business opportunities in the western market.
• Ability to travel to tradeshows within your territory as well as nationwide with Sr. BDR team/Manager
• Set up meetings or calls between (prospective) clients and Account Executives
• Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
• Stay up to date with new products/services and new pricing/payment plans

What You Bring

• 1-3 years of Business Development/Inside Sales experience in an IT/Software environment
• Excellent communication and time management skills
• An awareness for metrics and an appetite for setting and achieving goals
• Proven work experience as a Business Development Representative or similar role
• Hands-on experience with multiple sales techniques (including cold calls)
• Experience with CRM software (e.g. Salesforce), business or sales development software such (e.g. Salesloft or Outreach.io)
• Familiarity with MS Excel (analyzing spreadsheets and charts)
• Understanding of sales performance metrics
• Ability to deliver engaging presentations
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated OTE is $75,000-$85,000. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re looking for a motivated Business Development Representative (BDR) to help drive new pipeline and identify high-value opportunities within the enterprise networking space. In this role, you’ll work closely with Account Executives and Marketing to engage prospective customers, qualify inbound and outbound leads, and schedule discovery meetings that fuel our sales pipeline. As the first point of contact for many prospects, you’ll play a critical role in introducing organizations to solutions that help IT teams automate complex network operations and improve operational efficiency. 

What You'll Do

• You will qualify leads from marketing campaigns, tradeshows, webinars, and inbound high-interest prospects as sales opportunities
• Partner with Account Executives on building an outbound prospecting strategy for target accounts in their territory through cold calls and emails
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and Account Executives
• Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
• Stay up to date with new products/services and new pricing/payment plans
• Identify high-intent accounts that fit NetBrain’s ICP for future outreach leveraging 6Sense, ZoomInfo, and Qualified.
• Additional responsibilities as assigned

What You Bring

• 1-2 years of Business Development/Inside Sales experience in an IT/Software environment
• Excellent communication and time management skills
• An awareness for metrics and an appetite for setting and achieving goals
• Proven work experience as a Business Development Representative or similar role
• Experience with outreach tools such as SalesLoft, Outreach, etc. is a plus
• Ability to deliver engaging presentations
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated OTE is $65,000-$75,000. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re looking for a motivated Business Development Representative (BDR) to help drive new pipeline and identify high-value opportunities within the enterprise networking space. In this role, you’ll work closely with Account Executives and Marketing to engage prospective customers, qualify inbound and outbound leads, and schedule discovery meetings that fuel our sales pipeline. As the first point of contact for many prospects, you’ll play a critical role in introducing organizations to solutions that help IT teams automate complex network operations and improve operational efficiency. 

What You'll Do

• You will qualify leads from marketing campaigns, tradeshows, webinars, and inbound high-interest prospects as sales opportunities
• Partner with Account Executives on building an outbound prospecting strategy for target accounts in their territory through cold calls and emails
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and Account Executives
• Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
• Stay up to date with new products/services and new pricing/payment plans
• Identify high-intent accounts that fit NetBrain’s ICP for future outreach leveraging 6Sense, ZoomInfo, and Qualified.
• Additional responsibilities as assigned

What You Bring

• 1-2 years of Business Development/Inside Sales experience in an IT/Software environment
• Excellent communication and time management skills
• An awareness for metrics and an appetite for setting and achieving goals
• Proven work experience as a Business Development Representative or similar role
• Experience with outreach tools such as SalesLoft, Outreach, etc. is a plus
• Ability to deliver engaging presentations
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated OTE is $65,000-$75,000. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain is looking for an experienced QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. 

What You'll Do

• Provide guidance and support to junior QA engineers and share best practices.
• Develop detailed test plans and test strategies from requirements and specifications.
• Design comprehensive test cases and scenarios covering functional and non-functional requirements.
• Execute manual and automated tests across functional, regression, performance, usability, and security areas.
• Identify, document, track, and help resolve software defects with development teams.
• Collect and analyze quality metrics and prepare test reports for stakeholders.
• Participate in design and code reviews from a QA perspective.
• Evaluate and recommend QA tools and technologies.
• Maintain QA environments, tools, and test data.
• Assess release risks and recommend mitigation strategies.
• Ensure software meets internal standards, regulatory expectations, and best practices.
• Develop and maintain automated scripts and integrate them into CI/CD pipelines.
• Act as a liaison between customers and the development team on quality concerns.
• Perform any other responsibilities assigned.

What You Are

• Bachelor’s degree with typically 5+ years of related experience, or Master’s degree with 3+ years, or equivalent work experience.
• Cloud experience, preferably AWS.
• Large-scale software testing experience, including databases such as MongoDB, Oracle, MySQL, and PostgreSQL.
• Experience with API testing tools such as Postman.
• Performance testing experience.
• Proficiency in scripting/programming languages such as Python, C++, or Java.
• Experience with automation tools such as Jenkins and Selenium.
• Knowledge of network monitoring tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Strong verbal and written communication skills.
• Experience working with cross-functional teams.

Nice to have Skills

• Networking or cloud certifications such as CCNA, CCNP, JNCIA, or JNCIP.
• Hands-on ITSM data analysis for automation opportunities.
• Experience with customer-facing content such as knowledge base articles or training videos.
• Ability to deliver in-person or virtual product training.
• Mentoring or coaching experience with junior QA team members.

The Customer Success Engineer (Digital Customer Success Manager) is a key member of the post-sales organization. You have a networking background and an understanding of troubleshooting in mission-critical environments. You have a strong interest in customer-facing roles, listening to customers and persevering to help them achieve goals with NetBrain automation.

What You’ll Do

• Engage and evangelize relevant NetBrain use cases to assigned customer accounts.
• Directly help customers achieve automation value/use cases with NetBrain.
• Partner with Services, Support, and R&D organizations to ensure customer adoption of automation.
• Develop and execute customer success plans with customers.
• Scaled Customer Success: Leverage digital/tech-touch approaches including webinars, reusable assets, and automation playbooks. Use Customer Success tools (e.g., Gainsight) to manage and scale engagement.
• Work with Customer Success tools to deliver low-touch/tech-touch methods to interact with customers.
• Train and coach customers through successful onboarding and ongoing usage.
• Collaborate with Sales on accounts to identify expansion opportunities.

Who You Are

• 4–6 years of experience in networking, customer success, or post-sales roles, with at least 2 years in a customer-facing capacity (Support Engineer, Post-Sale Engineer, Technical Project Management, or Delivery Manager)
• Background in a NOC or complex enterprise network environment (ISP, Cloud provider, MSP, or Systems Integrator)
• Strong understanding of enterprise networking fundamentals: routing & switching (BGP, OSPF, VLANs), network troubleshooting, and familiarity with monitoring tools (Wireshark, SNMP, etc.)
• Networking certification strongly preferred (CCNA, CCNP, JNCIA, JNCIP, or equivalent)
• Bachelor's degree in Computer Science, Engineering, or equivalent
• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical audiences
• Proven ability to manage multiple enterprise customers simultaneously, meet deadlines, and drive outcomes independently
• Experience working with Global 2000/5000 enterprise customers preferred

Nice to Have

• Familiarity with network automation and APIs
• Experience with Customer Success or CRM platforms (e.g., Gainsight, Salesforce)
• Exposure to SaaS, automation-driven, or observability platforms
• Windows or Linux administration experience

What We Need

We are seeking an Integrated Campaigns Marketing Manager to lead the planning, execution, and optimization of integrated campaigns that drive awareness, engagement, pipeline, and revenue growth. This role sits at the center of go-to-market execution, translating strategy into coordinated programs that connect the right message to the right audience at the right time.

You will work cross-functionally across the Integrated Marketing organization—including Field Marketing, Events, Partner Marketing, and Customer Marketing—while partnering closely with Product Marketing, Sales, BDR, Marketing Operations, and external agencies. This is a high-impact builder role for someone who thrives equally in strategy, execution, and cross-functional orchestration.

The Impact You'll Make

NetBrain is redefining how network operations teams solve complex problems through automation and AI. To win in the market, we need campaigns that clearly communicate our differentiated value, create momentum across the buyer journey, and generate measurable business outcomes.

This role will help build that engine—creating integrated campaigns that elevate the brand, support pipeline goals, and connect product stories to real buyer needs across channels, programs, and regions.

What You'll Do

Integrated Campaign Strategy & Execution

• Build and execute integrated campaigns aligned to company priorities, product launches, industry moments, and revenue goals.
• Translate messaging and positioning into campaign plans spanning digital, email, content, webinars, field programs, events, partner motions, and customer expansion opportunities.
• Develop campaign briefs, timelines, workflows, and success metrics to ensure flawless execution.
• Manage campaign calendars and coordinate launches across multiple concurrent priorities.

Cross-Functional Campaign Orchestration

• Serve as the central quarterback across Field Marketing, Events, Partner Marketing, Customer Marketing, Product Marketing, Sales, BDR, Creative, and Operations teams.
• Ensure messaging consistency, timing alignment, and accountability across stakeholders.
• Help unify multiple tactics into one coordinated market motion rather than disconnected activities.
• Support sellers and BDR teams with campaign context, messaging, and activation plans.

Pipeline & Revenue Contribution

• Build campaigns that create net-new pipeline, accelerate open opportunities, and support expansion within existing accounts.
• Partner with Sales, BDR, and Customer Marketing teams to align campaigns to funnel priorities and territory needs.
• Support account-based and segment-based campaign motions for priority accounts and buying groups.

Performance & Optimization

• Define campaign KPIs including engagement, meetings, pipeline creation, influenced pipeline, velocity, attendance, and ROI.
• Analyze campaign performance and recommend optimizations to improve outcomes.
• Run testing across offers, audiences, messaging, and channels to continuously improve results.
• Present campaign insights and business impact to leadership.

Audience & Segmentation

• Partner with Marketing Operations to target priority accounts, personas, industries, customer segments, and regions.
• Help operationalize ICP-based campaigns and tiered targeting strategies.
• Ensure personalization is used where it drives the most impact.

AI & Modern Marketing Execution

• Use AI tools to accelerate campaign planning, content creation, reporting, testing, and operational efficiency.
• Bring new ideas that improve speed, quality, and campaign performance.

What You Bring

• 5+ years of experience in B2B SaaS marketing, integrated campaigns, field marketing, demand generation, or related go-to-market roles.
• Proven success building multi-channel campaigns that generate measurable pipeline impact.
• Strong understanding of modern B2B channels including email, webinars, events, paid media, partner marketing, customer lifecycle marketing, and outbound support motions.
• Excellent project management skills with the ability to manage multiple priorities simultaneously.
• Strong communicator who can align stakeholders and drive momentum in matrixed organizations.
• Analytical mindset with experience using campaign data to improve performance.
• Ability to move between strategy and execution without losing speed or quality.
• Experience with CRM and marketing automation platforms such as HubSpot, Salesforce, Marketo, or equivalent.
• Familiarity with ABM platforms, intent tools, and AI marketing tools is a plus.
• Experience marketing to enterprise technology buyers is preferred.

• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $115,000 – $140,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

The NetBrain release team is responsible for management of release of NetBrain products.  We are seeking a Software Release Engineer to join our team. The Software Release Engineer will report to Architect team and will work on the design, build and implementation of CI/CD flows and installation packages. The world’s leading enterprises rely on our products to automatically diagram, troubleshoot and design their networks. The software development team at NetBrain fosters a challenging work environment and encourages innovation, teamwork, and creativity.

What You'll Do

• Proactively engage with the development teams to define the product features, specifications, and requirements.
• Design and development of web-based network management applications from high-level architecture and network infrastructure to low-level creation of site layout, user experience, database schema, data structure, workflow, graphics, unit testing, end to end integration testing, etc.
• Work closely with the product team and various development teams to ensure complete coverage of features, scalability, and capabilities of the product's thin client environment.
• Participate in the ideation, design, development, and maintenance of CI environment
• Write clean, readable, testable, and maintainable installation script
• Work with Dev/QA/DevOps team for CI/CD and building auto test environment

What You Bring

• BS minimum in the areas of Computer Science or other related fields
• 1-3 years of relevant experience in Release Engineering or DevOps
• Familiar with Linux ( Redhat ) and Windows operating system required
• Familiar with Jenkins, GitHub, VMWare, Docker required
• Familiar with CI/CD work flow required
• Proficient in programming windows batch/Powershell command, Linux Shell script and python required
• Strong verbal and written communication skills are essential, communicate with various personnel 
• Knowledge and experience of MongoDB/ElasticSearch/Redis/Rabbitmq is a plus
• Knowledge and experience of AWS infrastructure  is a plus
• Knowledge and experience of AI coding is a plus
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD $78,000 - CAD $93,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re looking for a Senior AI Engineer to design and build production-grade agent and RAG systems that power intelligent, reliable automation across our platform. This role combines hands-on engineering with system-level thinking—owning everything from architecture and evaluation to scalability, observability, and reliability in production. The ideal candidate thrives in ambiguity, moves quickly from prototype to production, and brings a strong focus on quality, safety, and real-world impact.

What You'll Do

Agent Platform & Architecture

• Design and build core agent platform capabilities, including orchestration patterns (e.g., ReAct, Plan-and-Execute), tool execution layers, memory/context management, and guardrails
• Develop reusable agent skills and a standardized tool ecosystem aligned with platform conventions
• Implement enterprise-grade controls for agent execution, including human-in-the-loop workflows, permissioning, and policy enforcement

Retrieval & AI Systems

• Design and implement RAG services, including hybrid retrieval, reranking, embeddings, and citation behavior
• Define evaluation frameworks and quality metrics to ensure grounded, reliable outputs

Production Engineering & Reliability

• Build automated evaluation and regression pipelines to maintain quality at scale
• Establish observability (tracing, metrics, alerting) and optimize systems for latency, throughput, and cost
• Define best practices and incident response processes to ensure production readiness

Applied Research & Technical Strategy

• Prototype and productionize emerging approaches (e.g., GraphRAG, knowledge graphs, MCP integrations)
• Evaluate AI frameworks and infrastructure (e.g., LangChain, LangGraph, AutoGen, LlamaIndex) and guide platform decisions

Technical Execution

• Diagnose and resolve complex AI system issues (retrieval quality, hallucinations, prompt regressions, agent failures)
• Lead system design and drive technical decisions through hands-on prototyping and benchmarking

What You Bring

• BS in Computer Science, AI, Electrical Engineering, or related field (advanced degree preferred or equivalent experience)
• 5+ years of software engineering experience, including building and deploying production-grade LLM, agent, or RAG systems
• Proven track record of shipping and supporting AI-powered features in production
• Strong Python skills (API design, testing, error handling, environment management)
• Working proficiency in C# or C++
• Deep understanding of RAG system design and evaluation methodologies
• Experience building evaluation frameworks (test sets, metrics, regression pipelines)
• Understanding of LLM security risks (prompt injection, data leakage, agent misuse)
• Experience with graph databases, knowledge graphs, or GraphRAG preferred
• Experience designing human-in-the-loop systems and execution controls preferred
• Experience with agent frameworks (e.g., LangChain, LangGraph, AutoGen, LlamaIndex)
• You are willing and able to commute to our Toronto, ON office on a hybrid (once a week) schedule
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is CAD $130,000 - CAD $165,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re looking for a Senior AI Engineer to design and build production-grade agent and RAG systems that power intelligent, reliable automation across our platform. This role combines hands-on engineering with system-level thinking—owning everything from architecture and evaluation to scalability, observability, and reliability in production. The ideal candidate thrives in ambiguity, moves quickly from prototype to production, and brings a strong focus on quality, safety, and real-world impact.

What You'll Do

Agent Platform & Architecture

• Design and build core agent platform capabilities, including orchestration patterns (e.g., ReAct, Plan-and-Execute), tool execution layers, memory/context management, and guardrails
• Develop reusable agent skills and a standardized tool ecosystem aligned with platform conventions
• Implement enterprise-grade controls for agent execution, including human-in-the-loop workflows, permissioning, and policy enforcement

Retrieval & AI Systems

• Design and implement RAG services, including hybrid retrieval, reranking, embeddings, and citation behavior
• Define evaluation frameworks and quality metrics to ensure grounded, reliable outputs

Production Engineering & Reliability

• Build automated evaluation and regression pipelines to maintain quality at scale
• Establish observability (tracing, metrics, alerting) and optimize systems for latency, throughput, and cost
• Define best practices and incident response processes to ensure production readiness

Applied Research & Technical Strategy

• Prototype and productionize emerging approaches (e.g., GraphRAG, knowledge graphs, MCP integrations)
• Evaluate AI frameworks and infrastructure (e.g., LangChain, LangGraph, AutoGen, LlamaIndex) and guide platform decisions

Technical Execution

• Diagnose and resolve complex AI system issues (retrieval quality, hallucinations, prompt regressions, agent failures)
• Lead system design and drive technical decisions through hands-on prototyping and benchmarking

What You Bring

• BS in Computer Science, AI, Electrical Engineering, or related field (advanced degree preferred or equivalent experience)
• 5+ years of software engineering experience, including building and deploying production-grade LLM, agent, or RAG systems
• Proven track record of shipping and supporting AI-powered features in production
• Strong Python skills (API design, testing, error handling, environment management)
• Working proficiency in C# or C++
• Deep understanding of RAG system design and evaluation methodologies
• Experience building evaluation frameworks (test sets, metrics, regression pipelines)
• Understanding of LLM security risks (prompt injection, data leakage, agent misuse)
• Experience with graph databases, knowledge graphs, or GraphRAG preferred
• Experience designing human-in-the-loop systems and execution controls preferred
• Experience with agent frameworks (e.g., LangChain, LangGraph, AutoGen, LlamaIndex)
• You are able and willing to commute to our Burlington, MA headquarters twice a week on a hybrid schedule
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $150,000 - $180,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We are seeking a Director of FP&A to lead financial planning, forecasting, and performance analysis, partnering closely with executive leadership to drive informed business decisions. This role requires strong financial modeling expertise, experience with board-level reporting, and the ability to translate complex data into clear, actionable insights. The ideal candidate is a high-integrity, credible leader who can scale FP&A processes, partner effectively across the business, and develop a high-performing team.

What You'll Do

• Develop and implement comprehensive financial planning, budgeting, and forecasting processes that align with the company’s strategic goals.
• Provide strategic financial insights and recommendations to senior management and the executive team to guide business decisions and drive financial performance.
• Lead and mentor the FP&A team, providing guidance, support, and development opportunities to ensure high performance and professional growth.
• Oversee the quality and accuracy of financial analyses, reports, and presentations produced by the FP&A team.
• Direct the preparation of detailed financial reports, dashboards, and presentations for senior management, highlighting key performance metrics, trends, and insights.
• Conduct complex financial analysis to support strategic initiatives, business cases, and investment decisions.
• Lead the annual budgeting process and periodic financial forecasts, ensuring accuracy and alignment with business objectives.
• Collaborate with various departments to gather inputs, analyze assumptions, and consolidate financial plans.
• Develop and refine financial models to evaluate business scenarios, assess risks, and support strategic planning.
• Provide financial leadership and support for strategic projects, mergers and acquisitions, capital investments, and other key initiatives.
• Identify opportunities for process improvements in financial planning, reporting, and analysis, and implement best practices to enhance efficiency and effectiveness.
• Develop and optimize financial systems, tools, and methodologies to support robust financial planning and reporting.
• Act as a key business partner to senior leaders and department heads, providing financial guidance, analysis, and support for operational and strategic decisions.
• Foster strong relationships with cross-functional teams to ensure alignment and drive financial success.
• Ensure financial activities and reporting comply with company policies, procedures, and regulatory requirements.
• Oversee internal and external audit processes, providing necessary documentation and addressing any audit findings.
• Additional responsibilities as assigned.

What You Bring

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Advanced degree or professional certification (e.g., CPA, CFA) is highly preferred.
• 12+ years of experience in financial planning and analysis, with at least 3-5 years in a managerial or director-level role.
• Advanced proficiency in financial modeling, budgeting, forecasting, and financial reporting.
• Strong analytical and problem-solving skills, with the ability to interpret complex financial data and provide strategic insights.
• Excellent verbal and written communication skills, with the ability to present complex financial information clearly and effectively to senior executives and stakeholders.
• Strong interpersonal skills with the ability to influence and collaborate effectively across the organization.
• Proven leadership abilities, with experience in managing and developing a high-performing FP&A team.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $180,000 – $210,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain is looking for an enthusiastic, relationship-minded and technically savvy individual to join us as a Network Automation Consultant in our Services Engineering Team. We need someone who is ready to help our clients transform their organizations by creating a culture of agentic AI-driven automation innovation. This is a remote opportunity that will require up to 25% travel. This position also requires active security clearance with the U.S. Government at a Secret or Top Secret level.

What You'll Do

• Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
• Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
• Analyze customer’s network technologies, existing playbooks and design documents to create automation solutions
• Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
• Architect and create automation for critical network operations tasks through NetBrain’s automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
• Engage with existing vendor partnerships, research public domain knowledge to create automation content
• Additional responsibilities as assigned.

What You Bring

• 5+ years of experience in software development, network engineering, network automation, or related roles.
• Solid understanding of common network tools including Network Monitoring, Incident Management, Log Analysis, etc.
• Strong analytical and troubleshooting skills with the ability to identify issues and implement effective solutions.
• Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
• Strong attention to detail and quality, with a commitment to delivering reliable and efficient solutions.
• Must hold an active U.S. Government security clearance at the Secret or Top Secret level
• Willingness to travel up to 25% to customers as required.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $100,000 - $125,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain is looking for a collaborative and customer-minded leader with a strong technical background in network design and service delivery to join our post-sales organization as Manager, Network Automation Services, working a hybrid schedule out of our Hyderabad office. This person should have be able to use that network operations/design background to understand customer use cases, and they should be experienced in leading high performing services teams.

What You'll Do

• Manage and mentor a team of network automation engineers, providing guidance, support, and professional development opportunities.
• Develop and implement a comprehensive network automation strategy aligned with the company’s goals and objectives. 
• Design, deploy, and maintain automation solutions for network configuration, monitoring, and management.
• Oversee the execution of network automation projects, ensuring they are delivered on time, within scope, and on budget.
• Work closely with cross-functional teams to integrate automation solutions with existing network infrastructure.
• Monitor and analyze network performance metrics to identify areas for improvement and optimization through automation.
• Troubleshoot and resolve complex network issues related to automation and network performance.
• Create and maintain comprehensive documentation for automation processes, procedures, and best practices.
• Stay current on industry trends and emerging technologies to continuously enhance the automation capabilities of the network.
• Additional responsibilities as assigned.

What You Bring

• Bachelor’s degree in computer science, Information Technology, or a related field. Master's degree or relevant certifications (e.g., CCNP, CCIE) are a plus.
• 8+ years of experience in network engineering or IT operations, with at least 3 years in a leadership role focusing on network automation.
• Proficiency in network automation tools and scripting languages. Strong understanding of networking protocols and network management systems.
• Proven experience in managing and leading technical teams, with strong interpersonal and communication skills.

What We Need

We’re looking for a technically strong, highly collaborative Product Manager to serve as the connective tissue across product, marketing, and go-to-market teams. This person will translate product strategy into clear positioning, lead cross-functional launches, and ensure our no-code automation platform resonates with customer needs and market opportunities. The ideal candidate brings a blend of analytical rigor, storytelling, and executional drive to help shape product direction and maximize impact in a fast-moving, AI-driven environment.

What You'll Do

• Strategic Collaboration: You will work closely with the product team to maintain a comprehensive understanding of internal developments and strategic roadmap. Serve as an internal integrator, fostering collaboration and synergy among all departments.
• Product Marketing: Develop engaging, clear, and differentiating messaging to market no-code automation platform. Work with sales and marketing to understand the customer needs, pain points, and journey to inform product positioning and messaging.
• Product Launch Management: Lead and manage the rollout of new product launches, ensuring cross-functional alignment and execution. Coordinate with all relevant departments to ensure smooth and successful launches.
• Content and training Development: Manage the creation of high-quality content and training for new releases.
• Reporting & Analysis: Monitor and report on campaign successes, customer feedback, and market trends, and recommend opportunities for improvement for products in the market. Perform research to understand emerging markets, new product development opportunities, market sizes and segments to align internal product development.
• Industry Engagement: Eagerly pursue a deep understanding of the industry, including competitor strategies, emerging technologies, and market trends.
• Other Duties: Perform other duties as assigned in support of the company’s goals and objectives.

What You Bring

• You have a Bachelor’s degree in a technical subject (STEM)
• You have 3-5 years of relevant experience as a Product Manager at a software/tech company. SaaS and AI experience is a plus
• Exceptional communication skills, capable of conveying complex ideas effectively to diverse internal and external audiences.
• Strong technical background with proven ability to excel in Engineering or Product Management team.
• Self-motivated with a strong sense of urgency and determination.
• Collaborative mindset and a strong team player.
• Excellent problem-solving and analytical skills.
• Proven ability to lead, collaborate and prioritize across multiple projects in a dynamic and geographically/time-zone distributed environment.
• Passion for technology is a must!

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD $85,000 - CAD $110,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain is looking for a senior implementation project manager to lead client facing projects by working directly with customers to ensure they are led through the deployment/implementation goals successfully to tee the customer up for success.  

The Impact You’ll Make

As an Implementation project manager, you have end-to-end accountability for the overall client facing implementation projects. The role requires someone who can drive project teams to specific milestones, while effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes.

In this role you will need to have the ability to support multiple lines of business as well as independently manage client projects.  You will lead client implementation projects (duration of projects ranging from 30-120+ days), partner with internal cross-functional areas such as Sales and Post-Sales to ensure the implementation is successfully deployed to client’s environment on a timely manner; helping the customer to understand needs and drive time to value.

What You’ll Do

• Manage multiple concurrent projects, ensuring timely implementations in accordance with prescribed implementation methodology including use cases adoption.
• Establish a common understanding of project timeline, milestones, escalation path, and expectations on delivery across internal and external teams.
• Assess project issues and identify solutions to meet productivity, quality, and goals.
• Collaborate with project team and client to drive Time to Value for standard use cases.
• Conduct customer status calls and proactively track, plan, and report on progress including issue and resolution tracking.
• Serve as the escalation contact for clients on implementation-related issues; partner with internal team to ensure accurate and timely resolution.
• Execute all phases of the project life cycle and leveraging team expertise to accomplish goals.
• Maintain detailed project records in support of deployment deliverables and schedules.
• Utilize various project management functional areas including resource coordination, plus Scope, Timeline, Risk/Issue, Communications, and Dependency Management.

What You’ll Bring to the Team:

• Bachelor's degree in a related technical field, or equivalent experience
• 3–5+ years of project management and client services experience, including 3+ years managing ITSM initiatives and/or technical solutions
• Strong organizational, project management, and time management skills with the ability to handle multiple projects simultaneously in a fast-paced, dynamic environment
• Excellent verbal and written communication skills, including the ability to chair live and virtual meetings with both internal teams and external clients
• Results-oriented self-starter with strong client-facing skills; able to manage expectations, build relationships, and guide clients through technology or change management initiatives while adapting to shifting priorities
• Proven problem-solving ability; able to maintain progress in the face of obstacles and deliver results on time
• Collaborative team player with strong team building, conflict resolution, and interpersonal skills; comfortable working across all levels of an organization
• Experience with technical hardware, networking, and systems applications
• Active PMP, PRINCE2, or equivalent project management certification a plus
• ITIL v3 or v4 Foundation certification a plus
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated OTE is $85,000 - $100,000. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re seeking a talented Salesforce Administrator with 2–4 years of experience supporting and enhancing the Salesforce platform. The ideal candidate combines strong declarative automation expertise—particularly with Flow—with foundational Apex development skills. Familiarity with Salesforce CPQ is a plus. This role requires a collaborative professional who can translate business requirements into scalable solutions while ensuring data integrity, security, and an exceptional user experience. Candidates based in the Eastern Time Zone are preferred to support team collaboration.

What You'll Do

• Support multiple concurrent Salesforce initiatives by configuring and maintaining the platform, including creating and modifying objects, fields, page layouts, validation rules, and flows.
• Administer and enhance Salesforce functionality using declarative tools such as Flow, converting Process builders to Flows and standard configuration features to meet business requirements.
• Assist in managing CPQ by maintaining product configurations, Product Rules, Pricing Rules, and approval processes.
• Experience with system integrations, including the ability to manage and support integrated applications across platforms.
• Collaborate with users and stakeholders to gather enhancement requests, translate them into functional solutions, and implement improvements within Salesforce.
• Support user experience improvements by configuring Lightning pages, dynamic forms, and layouts.
• Perform system testing to validate configurations, ensure data integrity, and confirm that enhancements meet business needs.
• Troubleshoot issues, perform root cause analysis, and resolve bugs or escalate when necessary.
• Maintain data quality, security, and access controls, including roles, profiles, and permission sets.
• Document configurations, processes, and user guides to support ongoing system usage and training.
• Assist with release management, deployments, and sandbox testing activities.

What You Bring

• 2–4 years of hands-on experience administering Salesforce, including configuration of objects, fields, flows, and validation rules.
• Strong understanding of Salesforce platform capabilities, including Sales Cloud and/or Service Cloud.
• Experience with declarative automation tools such as Flow (preferred) and Process Builder.
• Familiarity with Salesforce CPQ, including product setup, pricing rules, and approval processes (preferred).
• Agentforce for Service and Sales Knowledge (Preferred).
• Working knowledge of data management practices, including data imports, exports, and data quality maintenance.
• Experience managing user access, sharing rules, roles, profiles, and permission sets.
• Strong troubleshooting and problem-solving skills with the ability to support end users and resolve system issues.
• Ability to gather business requirements and translate them into scalable Salesforce solutions.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base salary is $80,000 - $95,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re seeking a detail-oriented accounting professional with 5+ years of experience supporting international and U.S. operations. The ideal candidate has expertise in multi-entity and intercompany accounting, foreign currency, and global statutory compliance, along with strong NetSuite and Excel skills. Eastern Standard Time (EST) working hours are strongly preferred to support collaboration with global and U.S. teams.

What You'll Do

International & Cross-Functional Responsibilities:

• Manage accounting activities for international entities in Canada, the United Kingdom, Germany, and India, ensuring compliance with local statutory and regulatory requirements.
• Review monthly bookkeeping packages for foreign subsidiaries in accordance with local GAAP (including IFRS and Indian GAAP) and assist with conversion to US GAAP where applicable.
• Assist with month-end and year-end close processes, including journal entries and account reconciliations.
• Coordinate and support country-specific tax filings, including VAT/GST/HST (Canada), VAT (UK and Germany), and GST/TDS (India), ensuring timely and accurate compliance.
• Monitor and account for foreign currency transactions in accordance with applicable accounting standards.
• Partner with external advisors and local auditors to support statutory audits and filings.
• Ensure intercompany transactions are properly recorded, reconciled, and eliminated, including cross-border invoicing and transfer pricing considerations.
• Maintain compliance with local payroll, pension, and statutory accrual requirements in each jurisdiction, including PF, ESI, and other statutory obligations in India.

U.S. Accounting Support:

• Provide backup support for U.S. accounting functions, including general ledger activities, journal entries, and account reconciliations, ensuring continuity during peak periods or team absences.
• Assist with U.S. month-end close processes and reporting requirements as needed.
• Support U.S. compliance activities, including sales and use tax, audit requests, and regulatory filings.
• Collaborate with the U.S. accounting team to improve processes, strengthen internal controls, and ensure consistency across domestic and international operations.

What You Bring

• Bachelor's degree or higher in accounting or a related subject
• 5+ years of relevant accounting experience. Software company or public accounting experience a plus.
• Strong understanding of foreign currency and inter-company accounting, best practices and internal controls.
• Experience in operating various software systems, such as NetSuite, Salesforce, CaptivateIQ, Shareworks, Expensify, ADP and Adaptive.
• High proficiency in MS Office suite, especially Excel.

• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $80,000 – $100,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We are seeking a Senior Software Engineer who thrives at the intersection of customer support and software development. In this role, you will own complex, high-impact technical issues end-to-end—driving root cause analysis, collaborating cross-functionally, and contributing directly to product improvements and code. This is a highly visible position for someone who enjoys solving real-world problems while shaping the evolution of a modern SaaS platform.

What You'll Do

• Own the end-to-end resolution of complex, high-impact customer issues, including deep technical investigation, root cause analysis, and validation of fixes
• Act as a key liaison between customers, support, engineering, and product teams to drive timely resolution and ensure alignment across stakeholders
• Translate customer issues and recurring patterns into actionable insights, including well-defined feature requests and product improvement recommendations
• Partner with product management and engineering to influence roadmap priorities, improve product stability, and enhance overall customer experience
• Design, develop, and maintain scalable, web-based SaaS applications, contributing across the full stack—from system architecture and data design to implementation, testing, and performance optimization
• Collaborate cross-functionally to ensure solutions meet standards for scalability, reliability, and usability in a multi-tenant SaaS environment
• Research, evaluate, and apply new and emerging technologies to continuously improve product capabilities and engineering efficiency
• Serve as a subject matter expert for internal teams and customers, providing deep technical guidance and mentorship

What You Bring

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 5+ years of hands-on experience developing and supporting enterprise-scale applications
• Strong computer science fundamentals, including data structures, algorithms, multithreading, and system-level concepts (memory, storage, file systems)
• Solid experience with object-oriented design and modern architectural patterns (e.g., Domain-Driven Design)
• Deep expertise in the .NET ecosystem, including C#, ASP.NET Core, and modern backend architecture
• Experience building and operating multi-tenant SaaS platforms, with strong proficiency in EF Core, PostgreSQL, and query optimization
• Hands-on experience with AWS services (e.g., RDS, Lambda, SQS/SNS, CloudWatch) in production environments
• Proven ability to troubleshoot complex production issues, perform root cause analysis, and optimize system performance
• Experience leveraging AI-assisted development tools (e.g., GitHub Copilot) to improve engineering efficiency
• Strong communication skills, with the ability to clearly explain technical issues to both technical and non-technical audiences
• Self-motivated and able to operate independently while collaborating across teams

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD $130,000 - CAD $148,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain needs a Training Developer who can create and maintain eLearning, instructor-led training, and blended learning content for NetBrain University and internal training initiatives. The role requires someone who understands instructional design, multimedia best practices, and how to turn technical product knowledge into clear, effective training content.

What You'll Do

• Create and maintain eLearning, ILT, and blended learning content for NetBrain University and internal training projects.
• Develop training materials covering NetBrain platform functionality, workflows, customer use cases, power-user topics, and administration topics.
• Produce and edit instructional video, audio, and multimedia assets for courses and learning projects.
• Work with technical trainers, instructional designers, and subject matter experts to convert technical requirements into effective learning content.
• Update existing courses and assets based on product enhancements, module updates, and recurring releases.
• Apply NetBrain training standards, templates, and content guidelines, and occasionally conduct training sessions as needed.

What You Bring

• Bachelor’s degree with at least 5 years of related experience in training content development, or master’s degree with 3+ years, or equivalent experience.
• Strong knowledge of instructional design principles, multimedia best practices, and eLearning development.
• Able to solve content-related issues creatively and improve course clarity, accuracy, and effectiveness.
• Proficient with tools such as Articulate 360, Camtasia, Scribe, Docebo LMS, NetBrain University, Monday.com, SharePoint, and Confluence.
• Strong collaboration and communication skills for working with technical teams, SMEs, and non-experts.

What We Need

NetBrain is seeking a Strategic Technology Alliances Manager to expand and activate our ecosystem of technology and consulting partners. This role focuses on identifying and evangelizing joint value between NetBrain and adjacent platforms—helping customers and partners understand how integrated solutions can deliver greater operational impact.

This is a customer-facing, individual contributor role that bridges product innovation and go-to-market execution. You will not be responsible for building integrations, but for ensuring the value of those integrations is clearly articulated, adopted, and scaled across the ecosystem.

The Impact You'll Make

NetBrain sits within a dense ecosystem of technologies used by the world’s largest enterprises. This role is critical in ensuring we don’t just integrate into that ecosystem—but actively shape and amplify the value created across it. Success is measured by the activation and adoption of joint solutions, not just the existence of partnerships.

What You'll Do

• Identify and develop strategic alliances with software and hardware technology partners (e.g., ServiceNow, Dynatrace, ThousandEyes)
• Drive the go-to-market activation of joint solutions, ensuring successful launch, positioning, and customer adoption
• Partner with Product and R&D to stay aligned on integration priorities and translate them into compelling external narratives
• Track and report on alliance success metrics including partner agreements, joint launches, and customer adoption
• Collaborate with Marketing to support joint campaigns, webinars, and partner-facing content
• Engage directly with customers and partners to position the future-state value of integrated solutions
• Proactively identify new ecosystem opportunities and bring them forward for evaluation and activation

What You Bring

• Experience working with or within enterprise technology ecosystems (networking, observability, ITSM, or adjacent domains)
• Strong ability to understand technical concepts and translate them into business value
• Background in a network vendor, SaaS company, or consulting/partner organization
• Proven ability to influence without authority and drive cross-functional alignment
• Highly proactive, self-directed, and results-oriented mindset
• Excellent communication and relationship-building skills with both technical and business audiences
• Willingness to travel within your territory as required.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $175,000 - $210,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We are seeking a visionary Vice President of Product based in the U.S. or Ontario, Canada to lead the strategy, development, and execution of our industry-leading network automation platform powered by Agentic AI. This role is ideal for a product leader with deep expertise in enterprise networking and a strong, forward-looking point of view on how AI will transform network operations.

As VP of Product, you will define how our platform evolves to solve complex challenges for enterprise customers—bringing together automation, AI-driven intelligence, and intuitive user experiences. You will also lead a globally distributed product organization, ensuring alignment and execution across regions.

What You'll Do

• Define Product Vision & Differentiation: Establish a clear, compelling product vision and articulate how we uniquely differentiate in the network automation and AI landscape.
• Lead AI-Driven Innovation: Develop a strong, opinionated perspective on how Agentic AI should be applied to enterprise networks, translating that into impactful product capabilities.
• Own the Product Lifecycle: Lead end-to-end product management—from ideation through launch and continuous iteration.
• Lead a Global Product Organization: Oversee and mentor a distributed product team across the North America and Beijing, driving alignment, collaboration, and high-quality execution.
• Drive B2B Product Excellence: Build products that address complex enterprise needs, with a deep understanding of B2B buying cycles, stakeholders, and value realization.
• Customer-Centric Leadership: Translate customer insights into scalable, intuitive solutions that deliver measurable business impact.
• Cross-Functional Execution: Partner closely with Engineering, Sales, Marketing, and Customer Success to ensure cohesive product delivery.
• Market Insight & Strategy: Maintain a deep understanding of the competitive landscape, enterprise networking trends, and emerging AI capabilities.

What You Bring

• B2B Product Leadership: Proven experience leading product management in B2B SaaS or enterprise software environments.
• Enterprise Networking Expertise: Strong background in enterprise computer networking (e.g., network operations, infrastructure, observability, or automation).
• AI Thought Leadership: A forward-thinking and well-formed point of view on applying AI—particularly Agentic AI—to enterprise systems and workflows.
• Global Leadership Capability: Experience leading distributed teams across geographies, with the ability to align teams across cultures and time zones.
• Bilingual Communication: Fluency in both English and Mandarin, with the ability to collaborate effectively across global teams.
• Strategic & Conceptual Thinking: Ability to synthesize complex inputs into clear product direction and long-term vision.
• Opinionated & Decisive: Brings strong product instincts and is confident forming and defending strategic perspectives.
• Intuitive Problem Solver: Comfortable navigating ambiguity and identifying non-obvious solutions to complex challenges.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $250,000 - $315,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain is looking for an experienced Senior QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. This role works on a hybrid schedule at our Toronto, ON office and passion for software development and automation is a must-have!

What You'll Do

• Provide guidance and support to junior QA engineers; share best practices, testing techniques, and knowledge with the QA team.
• Develop detailed test plans and strategies based on project requirements and specifications; design comprehensive test cases and scenarios to cover functional and non-functional requirements; ensure complete coverage of all the use cases, test cases, and workflows.
• Execute manual and automated tests, ensuring thorough coverage of the application; perform different types of testing such as functional, regression, performance, usability, and security testing.
• Identify areas for improvement in QA processes and methodologies; stay updated with industry trends and incorporate new tools and practices into the QA process.
• Identify, document, and track software defects using appropriate tools; collaborate with development teams to reproduce, diagnose, and resolve issues.
• Collect and analyze quality metrics to evaluate the effectiveness of testing efforts; generate test reports and provide quality assessments to stakeholders; work closely with developers, product managers, and other stakeholders to ensure alignment on quality goals; participate in design and code reviews to provide feedback from a QA perspective.
• Evaluate and recommend QA tools and technologies; Ensure the QA environment and tools are properly set up and maintained; identify and assess risks associated with software releases and deployments; develop mitigation strategies to address potential quality issues; ensure that software meets regulatory standards and industry best practices; implement and enforce QA standards and guidelines within the team.
• Understand customer requirements and ensure that deliverables meet their expectations; act as a liaison between customers and the development team to address quality concerns.
• Develop and maintain automated test scripts to improve testing efficiency; Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines.

What You Bring

• BS in Computer Science, Electrical Engineering or equivalent experience.
• 4+ years of experience in software testing or SDET roles.
• High proficiency in computer technology and advanced programming ability with Python, Java, Go or other general-purpose programming languages.
• Practical experience testing cloud infrastructure(AWS preferred).
• Solid API/Security testing and automation skills.
• Hands-on experience with CI/CD (Jenkins, GitHub Actions, etc.) and release engineering (pipelines, artifacts, approvals, progressive delivery).
• Strong understanding of networking (TLS, DNS, load balancing).
• Experience with virtualization technologies, specifically VMware (vSphere/ESXi) and Microsoft Hyper-V.
• Experience working in high-scale SaaS environments or large-scale distributed systems.
• Strong written and verbal English communication skills.
• Keen attention to detail and excellent problem-solving skills.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.
• Able to work in our Toronto, ON office on a hybrid schedule

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD 82,000 - CAD 100,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We are seeking a security and compliance leader to build and operationalize a scalable security program for our SaaS environment. This role will define policies, drive alignment with frameworks such as SOC 2, ISO 27001, and NIST, and partner cross-functionally to embed compliance into engineering, infrastructure, and business processes. You will own risk management initiatives—including third-party risk, control testing, and audit readiness—while ensuring the organization is prepared for certifications and regulatory requirements. Additionally, you will enhance our security posture through automation, continuous monitoring, and proactive improvements to mitigate evolving threats and compliance risks.

What You'll Do

Security Program & Compliance

• Own and scale the company’s SaaS security and compliance program, aligning to frameworks such as SOC 2, ISO 27001, NIST, and GDPR.
• Define and implement security policies, standards, and controls to meet regulatory and business requirements.

Risk Management & Audits

• Lead risk management efforts, including third-party risk assessments, control testing, and gap analysis.
• Drive audit readiness and execution, coordinating evidence collection and remediation for internal and external audits.

Policy Integration & Enablement

• Embed security and compliance requirements into engineering, infrastructure, and operational workflows.
• Partner cross-functionally with engineering, legal, and business teams to align on security and compliance goals.

Security Engineering & Continuous Improvement

• Partner with engineering to implement technical safeguards (e.g., access controls, logging, encryption) and automate compliance processes.
• Continuously monitor evolving threats and regulations, proactively strengthening the company’s security posture.

What You Bring

• Bachelor’s degree in Computer Science, Information Security, or related field, or equivalent experience.
• 4+ years of experience in information security, compliance, or related technical roles.
• Strong knowledge of security frameworks and regulations (e.g., ISO 27001, SOC 2, NIST, PCI-DSS, HIPAA, GDPR).
• Hands-on experience with cloud environments (AWS, Azure, or GCP) and related security services.
• Familiarity with auditing, logging, monitoring, SCA, DAST, SAST and vulnerability management tools.
• Excellent documentation, communication, and collaboration skills.
• Security certifications (e.g., CISSP, CISM, CISA, CCSK, or equivalent) preferred.
• Experience with automation tools for compliance (e.g., Terraform, Cloud Custodian, or compliance-as-code frameworks)
• Background in DevSecOps or secure software development practices preferred. 
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $140,000 - $180,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We are seeking a visionary Vice President of Product based in the U.S. or Ontario, Canada to lead the strategy, development, and execution of our industry-leading network automation platform powered by Agentic AI. This role is ideal for a product leader with deep expertise in enterprise networking and a strong, forward-looking point of view on how AI will transform network operations.

As VP of Product, you will define how our platform evolves to solve complex challenges for enterprise customers—bringing together automation, AI-driven intelligence, and intuitive user experiences. You will also lead a globally distributed product organization, ensuring alignment and execution across regions.

What You'll Do

• Define Product Vision & Differentiation: Establish a clear, compelling product vision and articulate how we uniquely differentiate in the network automation and AI landscape.
• Lead AI-Driven Innovation: Develop a strong, opinionated perspective on how Agentic AI should be applied to enterprise networks, translating that into impactful product capabilities.
• Own the Product Lifecycle: Lead end-to-end product management—from ideation through launch and continuous iteration.
• Lead a Global Product Organization: Oversee and mentor a distributed product team across the North America and Beijing, driving alignment, collaboration, and high-quality execution.
• Drive B2B Product Excellence: Build products that address complex enterprise needs, with a deep understanding of B2B buying cycles, stakeholders, and value realization.
• Customer-Centric Leadership: Translate customer insights into scalable, intuitive solutions that deliver measurable business impact.
• Cross-Functional Execution: Partner closely with Engineering, Sales, Marketing, and Customer Success to ensure cohesive product delivery.
• Market Insight & Strategy: Maintain a deep understanding of the competitive landscape, enterprise networking trends, and emerging AI capabilities.

What You Bring

• B2B Product Leadership: Proven experience leading product management in B2B SaaS or enterprise software environments.
• Enterprise Networking Expertise: Strong background in enterprise computer networking (e.g., network operations, infrastructure, observability, or automation).
• AI Thought Leadership: A forward-thinking and well-formed point of view on applying AI—particularly Agentic AI—to enterprise systems and workflows.
• Global Leadership Capability: Experience leading distributed teams across geographies, with the ability to align teams across cultures and time zones.
• Bilingual Communication: Fluency in both English and Mandarin, with the ability to collaborate effectively across global teams.
• Strategic & Conceptual Thinking: Ability to synthesize complex inputs into clear product direction and long-term vision.
• Opinionated & Decisive: Brings strong product instincts and is confident forming and defending strategic perspectives.
• Intuitive Problem Solver: Comfortable navigating ambiguity and identifying non-obvious solutions to complex challenges.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $210,000 CAD - $260,000 CAD + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What You'll Do

Who You Are

What We Need

NetBrain is looking for an experienced Senior QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. Passion for software development and automation is a must-have!

What You'll Do

• Provide guidance and support to junior QA engineers; share best practices, testing techniques, and knowledge with the QA team.
• Develop detailed test plans and strategies based on project requirements and specifications; design comprehensive test cases and scenarios to cover functional and non-functional requirements; ensure complete coverage of all the use cases, test cases, and workflows.
• Execute manual and automated tests, ensuring thorough coverage of the application; perform different types of testing such as functional, regression, performance, usability, and security testing.
• Identify areas for improvement in QA processes and methodologies; stay updated with industry trends and incorporate new tools and practices into the QA process.
• Identify, document, and track software defects using appropriate tools; collaborate with development teams to reproduce, diagnose, and resolve issues.
• Collect and analyze quality metrics to evaluate the effectiveness of testing efforts; generate test reports and provide quality assessments to stakeholders; work closely with developers, product managers, and other stakeholders to ensure alignment on quality goals; participate in design and code reviews to provide feedback from a QA perspective.
• Evaluate and recommend QA tools and technologies; Ensure the QA environment and tools are properly set up and maintained; identify and assess risks associated with software releases and deployments; develop mitigation strategies to address potential quality issues; ensure that software meets regulatory standards and industry best practices; implement and enforce QA standards and guidelines within the team.
• Understand customer requirements and ensure that deliverables meet their expectations; act as a liaison between customers and the development team to address quality concerns.
• Develop and maintain automated test scripts to improve testing efficiency; Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines.

What You Bring

• BS in Computer Science, Electrical Engineering or equivalent experience.
• 4+ years of experience in software testing or SDET roles.
• High proficiency in computer technology and advanced programming ability with Python, Java, Go or other general-purpose programming languages.
• Practical experience testing cloud infrastructure(AWS preferred).
• Solid API/Security testing and automation skills.
• Hands-on experience with CI/CD (Jenkins, GitHub Actions, etc.) and release engineering (pipelines, artifacts, approvals, progressive delivery).
• Strong understanding of networking (TLS, DNS, load balancing).
• Experience with virtualization technologies, specifically VMware (vSphere/ESXi) and Microsoft Hyper-V.
• Experience working in high-scale SaaS environments or large-scale distributed systems.
• Strong written and verbal English communication skills.
• Keen attention to detail and excellent problem-solving skills.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.
• Able to work in our Toronto, ON office on a hybrid schedule

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between $105,000 - $130,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain is looking for a DevOps Engineer who will combine deep network domain knowledge of current operational challenges. In this role, You'll focuses on AWS cloud infrastructure, automation, and secure deployments.NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. 

What You'll Do

• Collaborate with product, development and security teams to deliver solutions efficiently and securely.
• Design, deploy and manage scalable AWS cloud infrastructure, using advanced scripts and tools to ensure the implementation of infrastructure as code (using Terraform, CloudFormation or AWS CDK).
• Build and maintain CI/CD pipelines with automated testing and deployment gating (CodePipeline, CodeBuild, Github Actions or Jenkins).
• Automate provisioning and deployments for microservices and serverless workloads.
• Establish monitoring, tracing and alerting with CloudWatch, Prometheus/Grafana, Datadog and X-Ray.
• Implement centralized logging.
• Manage IAM roles, policies and enforce least-privilege access and implement encryption (at rest and in transit), secure APIs and AWS WAF.
• Integrate container security practices while supporting compliance efforts with automated controls and documentation.
• Configure and manage VPCs, subnets, routing, NAT gateways and secure connectivity.
• Design and maintain highly available multi-AZ and multi-region architectures.
• Develop and test backup and disaster recovery strategies (AWS Backup, RDS snapshots, S3 versioning).
• Respond to incidents, perform root cause analysis and implement preventative measures.
• Maintain clear technical documentation, runbooks and onboarding guides.

Who You Are

• 5 years of experience with cloud-related technologies such as AWS, Azure, or Google Cloud with a bachelor’s degree; or 3 years and a master’s degree.
• Expertise in programming in Python, Ruby, or Bash scripting languages.
• Solid understanding of CI/CD tools.
• AWS Professional  Certification is a plus.
• Familiar with the provision and configuration using management tools (e.g., Puppet, Chef, Ansible).
• Familiar with application monitoring tools like ELK, Splunk, or Datadog.
• Familiar with IaC such as Terraform or CloudFormation.
• Experience with SAAS project implementation.