What We Need

NetBrain is looking for an experienced QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. 

What You'll Do

• Provide guidance and support to junior QA engineers and share best practices.
• Develop detailed test plans and test strategies from requirements and specifications.
• Design comprehensive test cases and scenarios covering functional and non-functional requirements.
• Execute manual and automated tests across functional, regression, performance, usability, and security areas.
• Identify, document, track, and help resolve software defects with development teams.
• Collect and analyze quality metrics and prepare test reports for stakeholders.
• Participate in design and code reviews from a QA perspective.
• Evaluate and recommend QA tools and technologies.
• Maintain QA environments, tools, and test data.
• Assess release risks and recommend mitigation strategies.
• Ensure software meets internal standards, regulatory expectations, and best practices.
• Develop and maintain automated scripts and integrate them into CI/CD pipelines.
• Act as a liaison between customers and the development team on quality concerns.
• Perform any other responsibilities assigned.

What You Are

• Bachelor’s degree with typically 5+ years of related experience, or Master’s degree with 3+ years, or equivalent work experience.
• Cloud experience, preferably AWS.
• Large-scale software testing experience, including databases such as MongoDB, Oracle, MySQL, and PostgreSQL.
• Experience with API testing tools such as Postman.
• Performance testing experience.
• Proficiency in scripting/programming languages such as Python, C++, or Java.
• Experience with automation tools such as Jenkins and Selenium.
• Knowledge of network monitoring tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Strong verbal and written communication skills.
• Experience working with cross-functional teams.

Nice to have Skills

• Networking or cloud certifications such as CCNA, CCNP, JNCIA, or JNCIP.
• Hands-on ITSM data analysis for automation opportunities.
• Experience with customer-facing content such as knowledge base articles or training videos.
• Ability to deliver in-person or virtual product training.
• Mentoring or coaching experience with junior QA team members.

What We Need

The NetBrain release team is responsible for management of release of NetBrain products.  We are seeking a Software Release Engineer to join our team. The Software Release Engineer will report to Architect team and will work on the design, build and implementation of CI/CD flows and installation packages. The world’s leading enterprises rely on our products to automatically diagram, troubleshoot and design their networks. The software development team at NetBrain fosters a challenging work environment and encourages innovation, teamwork, and creativity.

What You'll Do

• Proactively engage with the development teams to define the product features, specifications, and requirements.
• Design and development of web-based network management applications from high-level architecture and network infrastructure to low-level creation of site layout, user experience, database schema, data structure, workflow, graphics, unit testing, end to end integration testing, etc.
• Work closely with the product team and various development teams to ensure complete coverage of features, scalability, and capabilities of the product's thin client environment.
• Participate in the ideation, design, development, and maintenance of CI environment
• Write clean, readable, testable, and maintainable installation script
• Work with Dev/QA/DevOps team for CI/CD and building auto test environment

What You Bring

• BS minimum in the areas of Computer Science or other related fields
• 1-3 years of relevant experience in Release Engineering or DevOps
• Familiar with Linux ( Redhat ) and Windows operating system required
• Familiar with Jenkins, GitHub, VMWare, Docker required
• Familiar with CI/CD work flow required
• Proficient in programming windows batch/Powershell command, Linux Shell script and python required
• Strong verbal and written communication skills are essential, communicate with various personnel 
• Knowledge and experience of MongoDB/ElasticSearch/Redis/Rabbitmq is a plus
• Knowledge and experience of AWS infrastructure  is a plus
• Knowledge and experience of AI coding is a plus
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD $78,000 - CAD $93,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re looking for a Senior AI Engineer to design and build production-grade agent and RAG systems that power intelligent, reliable automation across our platform. This role combines hands-on engineering with system-level thinking—owning everything from architecture and evaluation to scalability, observability, and reliability in production. The ideal candidate thrives in ambiguity, moves quickly from prototype to production, and brings a strong focus on quality, safety, and real-world impact.

What You'll Do

Agent Platform & Architecture

• Design and build core agent platform capabilities, including orchestration patterns (e.g., ReAct, Plan-and-Execute), tool execution layers, memory/context management, and guardrails
• Develop reusable agent skills and a standardized tool ecosystem aligned with platform conventions
• Implement enterprise-grade controls for agent execution, including human-in-the-loop workflows, permissioning, and policy enforcement

Retrieval & AI Systems

• Design and implement RAG services, including hybrid retrieval, reranking, embeddings, and citation behavior
• Define evaluation frameworks and quality metrics to ensure grounded, reliable outputs

Production Engineering & Reliability

• Build automated evaluation and regression pipelines to maintain quality at scale
• Establish observability (tracing, metrics, alerting) and optimize systems for latency, throughput, and cost
• Define best practices and incident response processes to ensure production readiness

Applied Research & Technical Strategy

• Prototype and productionize emerging approaches (e.g., GraphRAG, knowledge graphs, MCP integrations)
• Evaluate AI frameworks and infrastructure (e.g., LangChain, LangGraph, AutoGen, LlamaIndex) and guide platform decisions

Technical Execution

• Diagnose and resolve complex AI system issues (retrieval quality, hallucinations, prompt regressions, agent failures)
• Lead system design and drive technical decisions through hands-on prototyping and benchmarking

What You Bring

• BS in Computer Science, AI, Electrical Engineering, or related field (advanced degree preferred or equivalent experience)
• 5+ years of software engineering experience, including building and deploying production-grade LLM, agent, or RAG systems
• Proven track record of shipping and supporting AI-powered features in production
• Strong Python skills (API design, testing, error handling, environment management)
• Working proficiency in C# or C++
• Deep understanding of RAG system design and evaluation methodologies
• Experience building evaluation frameworks (test sets, metrics, regression pipelines)
• Understanding of LLM security risks (prompt injection, data leakage, agent misuse)
• Experience with graph databases, knowledge graphs, or GraphRAG preferred
• Experience designing human-in-the-loop systems and execution controls preferred
• Experience with agent frameworks (e.g., LangChain, LangGraph, AutoGen, LlamaIndex)
• You are able and willing to commute to our Burlington, MA headquarters twice a week on a hybrid schedule
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $150,000 - $180,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We are seeking a Senior Software Engineer who thrives at the intersection of customer support and software development. In this role, you will own complex, high-impact technical issues end-to-end—driving root cause analysis, collaborating cross-functionally, and contributing directly to product improvements and code. This is a highly visible position for someone who enjoys solving real-world problems while shaping the evolution of a modern SaaS platform.

What You'll Do

• Own the end-to-end resolution of complex, high-impact customer issues, including deep technical investigation, root cause analysis, and validation of fixes
• Act as a key liaison between customers, support, engineering, and product teams to drive timely resolution and ensure alignment across stakeholders
• Translate customer issues and recurring patterns into actionable insights, including well-defined feature requests and product improvement recommendations
• Partner with product management and engineering to influence roadmap priorities, improve product stability, and enhance overall customer experience
• Design, develop, and maintain scalable, web-based SaaS applications, contributing across the full stack—from system architecture and data design to implementation, testing, and performance optimization
• Collaborate cross-functionally to ensure solutions meet standards for scalability, reliability, and usability in a multi-tenant SaaS environment
• Research, evaluate, and apply new and emerging technologies to continuously improve product capabilities and engineering efficiency
• Serve as a subject matter expert for internal teams and customers, providing deep technical guidance and mentorship

What You Bring

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 5+ years of hands-on experience developing and supporting enterprise-scale applications
• Strong computer science fundamentals, including data structures, algorithms, multithreading, and system-level concepts (memory, storage, file systems)
• Solid experience with object-oriented design and modern architectural patterns (e.g., Domain-Driven Design)
• Deep expertise in the .NET ecosystem, including C#, ASP.NET Core, and modern backend architecture
• Experience building and operating multi-tenant SaaS platforms, with strong proficiency in EF Core, PostgreSQL, and query optimization
• Hands-on experience with AWS services (e.g., RDS, Lambda, SQS/SNS, CloudWatch) in production environments
• Proven ability to troubleshoot complex production issues, perform root cause analysis, and optimize system performance
• Experience leveraging AI-assisted development tools (e.g., GitHub Copilot) to improve engineering efficiency
• Strong communication skills, with the ability to clearly explain technical issues to both technical and non-technical audiences
• Self-motivated and able to operate independently while collaborating across teams

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD $130,000 - CAD $148,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re looking for a Senior AI Engineer to design and build production-grade agent and RAG systems that power intelligent, reliable automation across our platform. This role combines hands-on engineering with system-level thinking—owning everything from architecture and evaluation to scalability, observability, and reliability in production. The ideal candidate thrives in ambiguity, moves quickly from prototype to production, and brings a strong focus on quality, safety, and real-world impact.

What You'll Do

Agent Platform & Architecture

• Design and build core agent platform capabilities, including orchestration patterns (e.g., ReAct, Plan-and-Execute), tool execution layers, memory/context management, and guardrails
• Develop reusable agent skills and a standardized tool ecosystem aligned with platform conventions
• Implement enterprise-grade controls for agent execution, including human-in-the-loop workflows, permissioning, and policy enforcement

Retrieval & AI Systems

• Design and implement RAG services, including hybrid retrieval, reranking, embeddings, and citation behavior
• Define evaluation frameworks and quality metrics to ensure grounded, reliable outputs

Production Engineering & Reliability

• Build automated evaluation and regression pipelines to maintain quality at scale
• Establish observability (tracing, metrics, alerting) and optimize systems for latency, throughput, and cost
• Define best practices and incident response processes to ensure production readiness

Applied Research & Technical Strategy

• Prototype and productionize emerging approaches (e.g., GraphRAG, knowledge graphs, MCP integrations)
• Evaluate AI frameworks and infrastructure (e.g., LangChain, LangGraph, AutoGen, LlamaIndex) and guide platform decisions

Technical Execution

• Diagnose and resolve complex AI system issues (retrieval quality, hallucinations, prompt regressions, agent failures)
• Lead system design and drive technical decisions through hands-on prototyping and benchmarking

What You Bring

• BS in Computer Science, AI, Electrical Engineering, or related field (advanced degree preferred or equivalent experience)
• 5+ years of software engineering experience, including building and deploying production-grade LLM, agent, or RAG systems
• Proven track record of shipping and supporting AI-powered features in production
• Strong Python skills (API design, testing, error handling, environment management)
• Working proficiency in C# or C++
• Deep understanding of RAG system design and evaluation methodologies
• Experience building evaluation frameworks (test sets, metrics, regression pipelines)
• Understanding of LLM security risks (prompt injection, data leakage, agent misuse)
• Experience with graph databases, knowledge graphs, or GraphRAG preferred
• Experience designing human-in-the-loop systems and execution controls preferred
• Experience with agent frameworks (e.g., LangChain, LangGraph, AutoGen, LlamaIndex)
• You are willing and able to commute to our Toronto, ON office on a hybrid (once a week) schedule
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is CAD $130,000 - CAD $165,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We’re looking for a technically strong, highly collaborative Product Manager to serve as the connective tissue across product, marketing, and go-to-market teams. This person will translate product strategy into clear positioning, lead cross-functional launches, and ensure our no-code automation platform resonates with customer needs and market opportunities. The ideal candidate brings a blend of analytical rigor, storytelling, and executional drive to help shape product direction and maximize impact in a fast-moving, AI-driven environment.

What You'll Do

• Strategic Collaboration: You will work closely with the product team to maintain a comprehensive understanding of internal developments and strategic roadmap. Serve as an internal integrator, fostering collaboration and synergy among all departments.
• Product Marketing: Develop engaging, clear, and differentiating messaging to market no-code automation platform. Work with sales and marketing to understand the customer needs, pain points, and journey to inform product positioning and messaging.
• Product Launch Management: Lead and manage the rollout of new product launches, ensuring cross-functional alignment and execution. Coordinate with all relevant departments to ensure smooth and successful launches.
• Content and training Development: Manage the creation of high-quality content and training for new releases.
• Reporting & Analysis: Monitor and report on campaign successes, customer feedback, and market trends, and recommend opportunities for improvement for products in the market. Perform research to understand emerging markets, new product development opportunities, market sizes and segments to align internal product development.
• Industry Engagement: Eagerly pursue a deep understanding of the industry, including competitor strategies, emerging technologies, and market trends.
• Other Duties: Perform other duties as assigned in support of the company’s goals and objectives.

What You Bring

• You have a Bachelor’s degree in a technical subject (STEM)
• You have 3-5 years of relevant experience as a Product Manager at a software/tech company. SaaS and AI experience is a plus
• Exceptional communication skills, capable of conveying complex ideas effectively to diverse internal and external audiences.
• Strong technical background with proven ability to excel in Engineering or Product Management team.
• Self-motivated with a strong sense of urgency and determination.
• Collaborative mindset and a strong team player.
• Excellent problem-solving and analytical skills.
• Proven ability to lead, collaborate and prioritize across multiple projects in a dynamic and geographically/time-zone distributed environment.
• Passion for technology is a must!

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD $85,000 - CAD $110,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We are seeking a security and compliance leader to build and operationalize a scalable security program for our SaaS environment. This role will define policies, drive alignment with frameworks such as SOC 2, ISO 27001, and NIST, and partner cross-functionally to embed compliance into engineering, infrastructure, and business processes. You will own risk management initiatives—including third-party risk, control testing, and audit readiness—while ensuring the organization is prepared for certifications and regulatory requirements. Additionally, you will enhance our security posture through automation, continuous monitoring, and proactive improvements to mitigate evolving threats and compliance risks.

What You'll Do

Security Program & Compliance

• Own and scale the company’s SaaS security and compliance program, aligning to frameworks such as SOC 2, ISO 27001, NIST, and GDPR.
• Define and implement security policies, standards, and controls to meet regulatory and business requirements.

Risk Management & Audits

• Lead risk management efforts, including third-party risk assessments, control testing, and gap analysis.
• Drive audit readiness and execution, coordinating evidence collection and remediation for internal and external audits.

Policy Integration & Enablement

• Embed security and compliance requirements into engineering, infrastructure, and operational workflows.
• Partner cross-functionally with engineering, legal, and business teams to align on security and compliance goals.

Security Engineering & Continuous Improvement

• Partner with engineering to implement technical safeguards (e.g., access controls, logging, encryption) and automate compliance processes.
• Continuously monitor evolving threats and regulations, proactively strengthening the company’s security posture.

What You Bring

• Bachelor’s degree in Computer Science, Information Security, or related field, or equivalent experience.
• 4+ years of experience in information security, compliance, or related technical roles.
• Strong knowledge of security frameworks and regulations (e.g., ISO 27001, SOC 2, NIST, PCI-DSS, HIPAA, GDPR).
• Hands-on experience with cloud environments (AWS, Azure, or GCP) and related security services.
• Familiarity with auditing, logging, monitoring, SCA, DAST, SAST and vulnerability management tools.
• Excellent documentation, communication, and collaboration skills.
• Security certifications (e.g., CISSP, CISM, CISA, CCSK, or equivalent) preferred.
• Experience with automation tools for compliance (e.g., Terraform, Cloud Custodian, or compliance-as-code frameworks)
• Background in DevSecOps or secure software development practices preferred. 
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $140,000 - $180,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We are seeking a visionary Vice President of Product based in the U.S. or Ontario, Canada to lead the strategy, development, and execution of our industry-leading network automation platform powered by Agentic AI. This role is ideal for a product leader with deep expertise in enterprise networking and a strong, forward-looking point of view on how AI will transform network operations.

As VP of Product, you will define how our platform evolves to solve complex challenges for enterprise customers—bringing together automation, AI-driven intelligence, and intuitive user experiences. You will also lead a globally distributed product organization, ensuring alignment and execution across regions.

What You'll Do

• Define Product Vision & Differentiation: Establish a clear, compelling product vision and articulate how we uniquely differentiate in the network automation and AI landscape.
• Lead AI-Driven Innovation: Develop a strong, opinionated perspective on how Agentic AI should be applied to enterprise networks, translating that into impactful product capabilities.
• Own the Product Lifecycle: Lead end-to-end product management—from ideation through launch and continuous iteration.
• Lead a Global Product Organization: Oversee and mentor a distributed product team across the North America and Beijing, driving alignment, collaboration, and high-quality execution.
• Drive B2B Product Excellence: Build products that address complex enterprise needs, with a deep understanding of B2B buying cycles, stakeholders, and value realization.
• Customer-Centric Leadership: Translate customer insights into scalable, intuitive solutions that deliver measurable business impact.
• Cross-Functional Execution: Partner closely with Engineering, Sales, Marketing, and Customer Success to ensure cohesive product delivery.
• Market Insight & Strategy: Maintain a deep understanding of the competitive landscape, enterprise networking trends, and emerging AI capabilities.

What You Bring

• B2B Product Leadership: Proven experience leading product management in B2B SaaS or enterprise software environments.
• Enterprise Networking Expertise: Strong background in enterprise computer networking (e.g., network operations, infrastructure, observability, or automation).
• AI Thought Leadership: A forward-thinking and well-formed point of view on applying AI—particularly Agentic AI—to enterprise systems and workflows.
• Global Leadership Capability: Experience leading distributed teams across geographies, with the ability to align teams across cultures and time zones.
• Bilingual Communication: Fluency in both English and Mandarin, with the ability to collaborate effectively across global teams.
• Strategic & Conceptual Thinking: Ability to synthesize complex inputs into clear product direction and long-term vision.
• Opinionated & Decisive: Brings strong product instincts and is confident forming and defending strategic perspectives.
• Intuitive Problem Solver: Comfortable navigating ambiguity and identifying non-obvious solutions to complex challenges.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $250,000 - $315,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

We are seeking a visionary Vice President of Product based in the U.S. or Ontario, Canada to lead the strategy, development, and execution of our industry-leading network automation platform powered by Agentic AI. This role is ideal for a product leader with deep expertise in enterprise networking and a strong, forward-looking point of view on how AI will transform network operations.

As VP of Product, you will define how our platform evolves to solve complex challenges for enterprise customers—bringing together automation, AI-driven intelligence, and intuitive user experiences. You will also lead a globally distributed product organization, ensuring alignment and execution across regions.

What You'll Do

• Define Product Vision & Differentiation: Establish a clear, compelling product vision and articulate how we uniquely differentiate in the network automation and AI landscape.
• Lead AI-Driven Innovation: Develop a strong, opinionated perspective on how Agentic AI should be applied to enterprise networks, translating that into impactful product capabilities.
• Own the Product Lifecycle: Lead end-to-end product management—from ideation through launch and continuous iteration.
• Lead a Global Product Organization: Oversee and mentor a distributed product team across the North America and Beijing, driving alignment, collaboration, and high-quality execution.
• Drive B2B Product Excellence: Build products that address complex enterprise needs, with a deep understanding of B2B buying cycles, stakeholders, and value realization.
• Customer-Centric Leadership: Translate customer insights into scalable, intuitive solutions that deliver measurable business impact.
• Cross-Functional Execution: Partner closely with Engineering, Sales, Marketing, and Customer Success to ensure cohesive product delivery.
• Market Insight & Strategy: Maintain a deep understanding of the competitive landscape, enterprise networking trends, and emerging AI capabilities.

What You Bring

• B2B Product Leadership: Proven experience leading product management in B2B SaaS or enterprise software environments.
• Enterprise Networking Expertise: Strong background in enterprise computer networking (e.g., network operations, infrastructure, observability, or automation).
• AI Thought Leadership: A forward-thinking and well-formed point of view on applying AI—particularly Agentic AI—to enterprise systems and workflows.
• Global Leadership Capability: Experience leading distributed teams across geographies, with the ability to align teams across cultures and time zones.
• Bilingual Communication: Fluency in both English and Mandarin, with the ability to collaborate effectively across global teams.
• Strategic & Conceptual Thinking: Ability to synthesize complex inputs into clear product direction and long-term vision.
• Opinionated & Decisive: Brings strong product instincts and is confident forming and defending strategic perspectives.
• Intuitive Problem Solver: Comfortable navigating ambiguity and identifying non-obvious solutions to complex challenges.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $210,000 CAD - $260,000 CAD + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain is looking for an experienced Senior QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. This role works on a hybrid schedule at our Toronto, ON office and passion for software development and automation is a must-have!

What You'll Do

• Provide guidance and support to junior QA engineers; share best practices, testing techniques, and knowledge with the QA team.
• Develop detailed test plans and strategies based on project requirements and specifications; design comprehensive test cases and scenarios to cover functional and non-functional requirements; ensure complete coverage of all the use cases, test cases, and workflows.
• Execute manual and automated tests, ensuring thorough coverage of the application; perform different types of testing such as functional, regression, performance, usability, and security testing.
• Identify areas for improvement in QA processes and methodologies; stay updated with industry trends and incorporate new tools and practices into the QA process.
• Identify, document, and track software defects using appropriate tools; collaborate with development teams to reproduce, diagnose, and resolve issues.
• Collect and analyze quality metrics to evaluate the effectiveness of testing efforts; generate test reports and provide quality assessments to stakeholders; work closely with developers, product managers, and other stakeholders to ensure alignment on quality goals; participate in design and code reviews to provide feedback from a QA perspective.
• Evaluate and recommend QA tools and technologies; Ensure the QA environment and tools are properly set up and maintained; identify and assess risks associated with software releases and deployments; develop mitigation strategies to address potential quality issues; ensure that software meets regulatory standards and industry best practices; implement and enforce QA standards and guidelines within the team.
• Understand customer requirements and ensure that deliverables meet their expectations; act as a liaison between customers and the development team to address quality concerns.
• Develop and maintain automated test scripts to improve testing efficiency; Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines.

What You Bring

• BS in Computer Science, Electrical Engineering or equivalent experience.
• 4+ years of experience in software testing or SDET roles.
• High proficiency in computer technology and advanced programming ability with Python, Java, Go or other general-purpose programming languages.
• Practical experience testing cloud infrastructure(AWS preferred).
• Solid API/Security testing and automation skills.
• Hands-on experience with CI/CD (Jenkins, GitHub Actions, etc.) and release engineering (pipelines, artifacts, approvals, progressive delivery).
• Strong understanding of networking (TLS, DNS, load balancing).
• Experience with virtualization technologies, specifically VMware (vSphere/ESXi) and Microsoft Hyper-V.
• Experience working in high-scale SaaS environments or large-scale distributed systems.
• Strong written and verbal English communication skills.
• Keen attention to detail and excellent problem-solving skills.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.
• Able to work in our Toronto, ON office on a hybrid schedule

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD 82,000 - CAD 100,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain is seeking a Strategic Technology Alliances Manager to expand and activate our ecosystem of technology and consulting partners. This role focuses on identifying and evangelizing joint value between NetBrain and adjacent platforms—helping customers and partners understand how integrated solutions can deliver greater operational impact.

This is a customer-facing, individual contributor role that bridges product innovation and go-to-market execution. You will not be responsible for building integrations, but for ensuring the value of those integrations is clearly articulated, adopted, and scaled across the ecosystem.

The Impact You'll Make

NetBrain sits within a dense ecosystem of technologies used by the world’s largest enterprises. This role is critical in ensuring we don’t just integrate into that ecosystem—but actively shape and amplify the value created across it. Success is measured by the activation and adoption of joint solutions, not just the existence of partnerships.

What You'll Do

• Identify and develop strategic alliances with software and hardware technology partners (e.g., ServiceNow, Dynatrace, ThousandEyes)
• Drive the go-to-market activation of joint solutions, ensuring successful launch, positioning, and customer adoption
• Partner with Product and R&D to stay aligned on integration priorities and translate them into compelling external narratives
• Track and report on alliance success metrics including partner agreements, joint launches, and customer adoption
• Collaborate with Marketing to support joint campaigns, webinars, and partner-facing content
• Engage directly with customers and partners to position the future-state value of integrated solutions
• Proactively identify new ecosystem opportunities and bring them forward for evaluation and activation

What You Bring

• Experience working with or within enterprise technology ecosystems (networking, observability, ITSM, or adjacent domains)
• Strong ability to understand technical concepts and translate them into business value
• Background in a network vendor, SaaS company, or consulting/partner organization
• Proven ability to influence without authority and drive cross-functional alignment
• Highly proactive, self-directed, and results-oriented mindset
• Excellent communication and relationship-building skills with both technical and business audiences
• Willingness to travel within your territory as required.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $175,000 - $210,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

What We Need

NetBrain is looking for a DevOps Engineer who will combine deep network domain knowledge of current operational challenges. In this role, You'll focuses on AWS cloud infrastructure, automation, and secure deployments.NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. 

What You'll Do

• Collaborate with product, development and security teams to deliver solutions efficiently and securely.
• Design, deploy and manage scalable AWS cloud infrastructure, using advanced scripts and tools to ensure the implementation of infrastructure as code (using Terraform, CloudFormation or AWS CDK).
• Build and maintain CI/CD pipelines with automated testing and deployment gating (CodePipeline, CodeBuild, Github Actions or Jenkins).
• Automate provisioning and deployments for microservices and serverless workloads.
• Establish monitoring, tracing and alerting with CloudWatch, Prometheus/Grafana, Datadog and X-Ray.
• Implement centralized logging.
• Manage IAM roles, policies and enforce least-privilege access and implement encryption (at rest and in transit), secure APIs and AWS WAF.
• Integrate container security practices while supporting compliance efforts with automated controls and documentation.
• Configure and manage VPCs, subnets, routing, NAT gateways and secure connectivity.
• Design and maintain highly available multi-AZ and multi-region architectures.
• Develop and test backup and disaster recovery strategies (AWS Backup, RDS snapshots, S3 versioning).
• Respond to incidents, perform root cause analysis and implement preventative measures.
• Maintain clear technical documentation, runbooks and onboarding guides.

Who You Are

• 5 years of experience with cloud-related technologies such as AWS, Azure, or Google Cloud with a bachelor’s degree; or 3 years and a master’s degree.
• Expertise in programming in Python, Ruby, or Bash scripting languages.
• Solid understanding of CI/CD tools.
• AWS Professional  Certification is a plus.
• Familiar with the provision and configuration using management tools (e.g., Puppet, Chef, Ansible).
• Familiar with application monitoring tools like ELK, Splunk, or Datadog.
• Familiar with IaC such as Terraform or CloudFormation.
• Experience with SAAS project implementation. 

What We Need

NetBrain is looking for an experienced Senior QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. Passion for software development and automation is a must-have!

What You'll Do

• Provide guidance and support to junior QA engineers; share best practices, testing techniques, and knowledge with the QA team.
• Develop detailed test plans and strategies based on project requirements and specifications; design comprehensive test cases and scenarios to cover functional and non-functional requirements; ensure complete coverage of all the use cases, test cases, and workflows.
• Execute manual and automated tests, ensuring thorough coverage of the application; perform different types of testing such as functional, regression, performance, usability, and security testing.
• Identify areas for improvement in QA processes and methodologies; stay updated with industry trends and incorporate new tools and practices into the QA process.
• Identify, document, and track software defects using appropriate tools; collaborate with development teams to reproduce, diagnose, and resolve issues.
• Collect and analyze quality metrics to evaluate the effectiveness of testing efforts; generate test reports and provide quality assessments to stakeholders; work closely with developers, product managers, and other stakeholders to ensure alignment on quality goals; participate in design and code reviews to provide feedback from a QA perspective.
• Evaluate and recommend QA tools and technologies; Ensure the QA environment and tools are properly set up and maintained; identify and assess risks associated with software releases and deployments; develop mitigation strategies to address potential quality issues; ensure that software meets regulatory standards and industry best practices; implement and enforce QA standards and guidelines within the team.
• Understand customer requirements and ensure that deliverables meet their expectations; act as a liaison between customers and the development team to address quality concerns.
• Develop and maintain automated test scripts to improve testing efficiency; Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines.

What You Bring

• BS in Computer Science, Electrical Engineering or equivalent experience.
• 4+ years of experience in software testing or SDET roles.
• High proficiency in computer technology and advanced programming ability with Python, Java, Go or other general-purpose programming languages.
• Practical experience testing cloud infrastructure(AWS preferred).
• Solid API/Security testing and automation skills.
• Hands-on experience with CI/CD (Jenkins, GitHub Actions, etc.) and release engineering (pipelines, artifacts, approvals, progressive delivery).
• Strong understanding of networking (TLS, DNS, load balancing).
• Experience with virtualization technologies, specifically VMware (vSphere/ESXi) and Microsoft Hyper-V.
• Experience working in high-scale SaaS environments or large-scale distributed systems.
• Strong written and verbal English communication skills.
• Keen attention to detail and excellent problem-solving skills.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.
• Able to work in our Toronto, ON office on a hybrid schedule

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between $105,000 - $130,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.