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Who we are
Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.
In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.
Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia! Visit www.arcadia.com.
HQ: Washington, DC
>$1B Valuation; >$500M of Capital raised since inception
Job Description – Team Lead
Position Summary:
The Custom Data Integration (CDI) team is the operational backbone that enables Arcadia to ingest and standardize utility data beyond the limits of its core product and automation layer. The team handles non-standard customer needs including integrations with sustainability platforms (e.g., Envizi, ESPM, NZC), custom data deliveries and reports, and processing of indirect, non-standard, landlord, and edge-case bill formats through specialized internal workflows.
As the CDI Lead, you own the Chennai CDI pod end-to-end — throughput, quality, team capability, and operational alignment with India- and US-based Product, Engineering, Customer Success, Project Manager and Data Engineering teams. You are accountable for converting highly unstructured and non-standard requirements into standardized, audit-ready outputs that support customer sustainability reporting, billing audit workflows, and compliance needs.
This is a working-leadership role, not pure people management. You will personally own the most complex projects end-to-end, while DAs and SDAs run simpler projects under your coaching and review. You will design SOPs, onboarding workflows, QA frameworks, and delivery standards across both one-time and recurring engagements — and continuously identify automation opportunities to reduce manual dependency.
Key Responsibilities
Operational Ownership
Own CDI throughput, quality, and TAT adherence across standard and custom workflows, if applicable.
Manage intake queues, balanced workload allocation, and capacity planning across DAs and SDAs based on complexity and priority.
Ensure timely delivery of CDI projects, from new customer onboarding to recurring custom workflows
Run structured operational cadences; proactively manage risks and escalations.
Data Quality & Process Governance
Define and enforce QA standards across all utility data processing workflows.
Build SOPs, exception-handling frameworks, and decision trees for complex and ambiguous scenarios.
Ensure all manual interventions are traceable, auditable, and consistent across team members.
Drive root-cause analysis and partner with R&D and/or RevOps on systemic fixes.
Team Leadership & Development
Lead hiring, onboarding, coaching, performance management, and capability building for DAs and SDAs.
Build team capability to independently handle complex and non-standard customer requirements.
Establish structured skill progression paths (DA → SDA → Lead) to support long-term team stability and retention.
Conduct structured 1:1s and performance reviews aligned to organizational cycles.
Cross-Functional Collaboration
Act as the single point of ownership for CDI delivery across India and US stakeholders.
Partner with India/US counterparts and different stakeholders on customer escalations, onboarding handoffs, and edge-case triage.
Translate operational complexity into structured feedback for Product and Engineering to reduce manual dependency over time.
Maintain written-first communication across Slack, Jira, and Confluence.
Automation & Scale
Identify repetitive manual workflows suitable for automation or standardization.
Build lightweight automations within the team (Python, SQL, scripting) for small-volume work that doesn't warrant an Engineering build.
Collaborate with Engineering/Product to prioritize larger automation initiatives based on operational impact and customer value.
Reporting & Metrics
Own operational dashboards covering throughput, TAT, error rates, rework %, and exception trends.
Provide weekly and monthly performance updates to leadership.
Forecast capacity needs against customer demand and complexity mix.
Required Experience & Skills
Experience
5+ years in data operations, solutioning, data integration, or data quality roles, including 2+ years leading a team of 5 or more.
Experience in SaaS, data platforms, or operations-heavy environments with direct customer impact.
Demonstrated exposure to offshore–onshore collaboration with US stakeholders.
Technical & Domain Skills
Strong SQL for analysis, validation, and debugging.
Working Python — able to write scripts that automate repetitive work, parse files, and transform data. Engineering-grade depth not required.
Advanced Excel/Google Sheets for operational analysis.
Experience with Jira, Confluence, and structured operational workflows.
Understanding of document-heavy workflows (PDF/OCR extraction, parsing, structured transformation).
Exposure to utility, energy, billing, or similar unstructured data domains is highly desirable.
Operational & Leadership Strengths
Proven ownership of SLAs across complex, variable workflows.
Strong systems thinking — able to convert operational chaos into structured, repeatable processes.
Excellent written communication for cross-time-zone execution.
Calm, structured decision-making under escalation.
Nice to Have
Experience in sustainability, ESG, or clean energy domains.
Hands-on integration experience with platforms such as Envizi, ESPM, NZC, etc.
Familiarity with utility billing constructs (statement data, tariffs, demand charges, interval data).
Experience scaling operations teams from early-stage to mid-size structures.
Benefits:
Competitive compensation based on market standards.
We are working on a hybrid model with remote first policy
Apart from Fixed Base Salary potential candidates are eligible for following benefits
Flexible Leave Policy
Office is in the heart of the city in case you need to step in for any purpose.
Medical Insurance (1+5 Family Members)
We provide comprehensive coverage including accident policy and life Insurance.
Annual performance cycle
Quarterly team engagement activities and rewards & recognitions
L&D programs to foster professional growth
A supportive culture that values diversity, empathy, teamwork, trust, and efficiency
Eliminating carbon footprints, eliminating carbon copies.
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Thank you
Ready to apply?
Apply to Arcadia
What we’re looking for
We’re looking for a Software Engineer III who is passionate about building reliable, scalable backend systems and enjoys working across the stack when needed. You are a hands‑on engineer who thrives on solving real‑world problems, writing clean and maintainable code, and collaborating closely with teammates to deliver high‑quality features end‑to‑end.
You bring strong engineering fundamentals, a growth mindset, and the ability to work independently on well‑scoped projects — owning medium‑sized features from design through deployment in alignment with our engineering best practices. You’re comfortable contributing to technical discussions, making thoughtful trade‑offs, and following established architectural patterns as you deepen your understanding of our systems.
This role is fully remote, based in India and offers the opportunity to meaningfully influence backend architecture, shape engineering best practices, and work with a mission-driven, high-performing team.
What you’ll own
As a Software Engineer III, you will have clear ownership over features, with opportunities to contribute across the stack:
What you’ll do
What will help you succeed
Experience & leadership
Backend & infrastructure
Bonus points for
What success looks like in this role
Benefits: Apart from Fixed Base Salary potential candidates are eligible for following benefits
Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request
Thank you
Ready to apply?
Apply to Arcadia
Who We Are
Arcadia is the global utility data and energy solutions platform. With our leading data platform, AI-powered analytics, industry expertise, and expansive partner network, we deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability. Arcadia’s Enterprise Energy Management Solutions are built on a foundational data platform that has been developed for over a decade and scaled across millions of customer facilities. We transform fragmented data and siloed processes into coordinated, enterprise-wide action with comprehensive solutions including:
Tackling an enterprise client’s most critical energy challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean, cost-effective electrons, we look forward to learning what you would uniquely bring to Arcadia!
We are seeking a Staff Engineer for our Energy Analytics Squad to build web API and data pipeline solutions integrated within the larger Arcadia Platform data ecosystem. The Energy Analytics group builds electricity cost modeling products and mathematical battery performance simulations that calculate the ROI for DER interventions like solar and storage, providing the economic insights necessary to show that clean energy technologies are the most cost-effective options for tackling the climate crisis. Our core expertise requires defining calculations and optimizations against esoteric and often fuzzy data.
You will approach your work with a collaborative and exploratory mindset, attention to detail, and a proven ability to wrangle stakeholders across squads. Demonstrated experience executing on collaborative software engineering projects in an industry requiring deep domain knowledge. Requirements synthesis and clarity of communication is important: the ideal candidate will have demonstrated ownership of modules developed in collaboration with Subject Matter Experts.
The preferred candidate will also demonstrate:
Eliminating carbon footprints, eliminating carbon copies.
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.
Please note that we are unable to offer visa sponsorship for this position at this time.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing careers@arcadia.com prior to completing your application..
Target Annual Compensation Range for this role will be $165,000 to $295,000. There will also be a competitive benefits component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate.
Automated Screening Technology: To ensure a fair and timely review of the high volume of applications we receive, Arcadia may utilize AI-assisted technologies to help our team identify candidates who best meet the qualification criteria for this role (based on skills, experience, and education).
Please Note: Automated tools provide recommendations based on your resume content and application questions. While we may use automated screening for basic eligibility (e.g., visa status, location), employment decisions regarding qualifications are not made solely by AI without human oversight.
Data Privacy & California Residents: You voluntarily provide personal information (such as your resume, contact details, and assessment responses) when submitting an application. We may use this to evaluate your candidacy and derive inferences from this data to match your profile with open roles. For California Residents: This collection is consistent with the CCPA. You have the right to request access to or deletion of your data by contacting careers@arcadia.com
Thank you
Ready to apply?
Apply to Arcadia
Who We Are
Arcadia is the global utility data and energy solutions platform. With our leading data platform, AI-powered analytics, industry expertise, and expansive partner network, we deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability.
Arcadia’s Enterprise Energy Management Solutions are built on a foundational data platform that has been developed for over a decade and scaled across millions of customer facilities. We transform fragmented data and siloed processes into coordinated, enterprise-wide action with comprehensive solutions including:
Tackling an enterprise client’s most critical energy challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean, cost-effective electrons, we look forward to learning what you would uniquely bring to Arcadia!
What we’re looking for:
We’re looking for a Senior Director of Product Management to lead Arcadia’s Utility Data Platform Product organization — owning the full product strategy and roadmap for Plug (our enterprise Utility Cloud platform), UDS (Utility Data Service), and the data acquisition and processing pipelines that power both.
This is a player-coach role at the heart of Arcadia’s platform. You’ll manage a team of senior product managers, set the product direction for some of our most critical and revenue-generating products, and work hand-in-hand with engineering leadership to ship things that matter to enterprise customers. The person in this role has to be as comfortable going deep on a complex API design question as they are presenting a multi-year migration roadmap to an executive.
The products are live, the customers are real, and the stakes are high. We need someone who can take ownership quickly, stabilize what’s in flight, and raise the ceiling on what we build next.
What You’ll Do
What will help you succeed:
Must-Haves
Nice-to-Haves
Benefits:
Eliminating carbon footprints, eliminating carbon copies.
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing careers@arcadia.com prior to completing your application.
Target Annual Compensation Range for this role will be $176,250 to $315,781. There will also be a competitive benefits. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Please note that we are unable to offer visa sponsorship for this position at this time.
Automated Screening Technology: To ensure a fair and timely review of the high volume of applications we receive, Arcadia may utilize AI-assisted technologies to help our team identify candidates who best meet the qualification criteria for this role (based on skills, experience, and education).
Please Note: Automated tools provide recommendations based on your resume content and application questions. While we may use automated screening for basic eligibility (e.g., visa status, location), employment decisions regarding qualifications are not made solely by AI without human oversight.
Data Privacy & California Residents: You voluntarily provide personal information (such as your resume, contact details, and assessment responses) when submitting an application. We may use this to evaluate your candidacy and derive inferences from this data to match your profile with open roles. For California Residents: This collection is consistent with the CCPA. You have the right to request access to or deletion of your data by contacting careers@arcadia.com
Thank you
Ready to apply?
Apply to Arcadia
Arcadia is the global utility data and energy solutions platform. With our leading data platform, AI-powered analytics, industry expertise, and expansive partner network, we deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability.
Arcadia’s Enterprise Energy Management Solutions are built on a foundational data platform that has been developed for over a decade and scaled across millions of customer facilities. We transform fragmented data and siloed processes into coordinated, enterprise-wide action with comprehensive solutions including:
Tackling an enterprise client’s most critical energy challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean, cost-effective electrons, we look forward to learning what you would uniquely bring to Arcadia!
What we're looking for:
We are seeking a technically hands-on Application Security Engineer to join the Information Security team. This individual will own the vulnerability management lifecycle across our SAST, DAST, and SCA tooling, integrate security automation into the CI/CD pipeline, perform threat modeling of product and engineering designs, and serve as a trusted advisor to our 300+ person engineering organization. The ideal candidate is a builder who would rather automate a finding than file a ticket, and who can explain a critical vulnerability to a junior developer without making them feel two inches tall.
Arcadia is headquartered in Washington, DC, and open to fully remote candidates.
#LI-REMOTE
What you'll do:
What will help you succeed:
Must-haves:
Nice-to-haves:
Benefits:
Eliminating carbon footprints, eliminating carbon copies.
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing careers@arcadia.com prior to completing your application..
Target Annual Compensation Range for this role will be $131,250 to $235,156. There will also be a competitive benefits component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Please note that we are unable to offer visa sponsorship for this position at this time.
Automated Screening Technology: To ensure a fair and timely review of the high volume of applications we receive, Arcadia may utilize AI-assisted technologies to help our team identify candidates who best meet the qualification criteria for this role (based on skills, experience, and education).
Please Note: Automated tools provide recommendations based on your resume content and application questions. While we may use automated screening for basic eligibility (e.g., visa status, location), employment decisions regarding qualifications are not made solely by AI without human oversight.
Data Privacy & California Residents: You voluntarily provide personal information (such as your resume, contact details, and assessment responses) when submitting an application. We may use this to evaluate your candidacy and derive inferences from this data to match your profile with open roles. For California Residents: This collection is consistent with the CCPA. You have the right to request access to or deletion of your data by contacting careers@arcadia.com.
Thank you
Ready to apply?
Apply to Arcadia
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