Responsibilities

Workato is on an extraordinary growth trajectory — and we're looking for Account Executives ready to grow with us. As we continue to scale rapidly across the Benelux region, we're seeking an entrepreneurial company builder who thrives in dynamic environments and knows how to turn ambition into results.

This isn't a role for someone who follows a playbook. It's for someone who writes one. You'll have the autonomy to shape strategy, build from the ground up, and make a real impact in one of the most exciting chapters of our journey. If you have a builder's mindset, a flexible approach to challenges, and the hunger to be part of something memorable — this is your moment.

• 2-5 Years of experience in B2B sales, with a proven track record in enterprise SaaS or technology sales.
• Experience in working on outbound / community-driven prospecting in the technology space.
• Have worked successfully with business partners and know how to build long lasting relationships with our VAR ecosystem
• Demonstrate tenacity, grit, and resilience when faced with adverse conditions.
• You have experience handling and owning relationships with customers
• Proven track record of consistently meeting or exceeding targets
• You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications
• Native Dutch speaker and proficiency in English, preferably based out of Amsterdam, Netherlands

Soft Skills / Personal Characteristics

• You are an enthusiastic, energetic team player who is comfortable working in a fast-paced and evolving environment
• You are known for your strong work ethic and hunter mentality
• You desire to build something new that can change the world, versus fitting neatly into a large company with an established static playbook
• You are a competitor with a thirst for success and a can-do attitude
• You enjoy problem solving and can demonstrate an ability to develop creative ideas to address new opportunities or challenges you face
• You will be naturally good at managing your time and balancing a number of conflicting priorities
• You will have a strong morale compass and apply your values to the way we conduct business with new prospects and existing clients

Job Req ID: 2422

Responsibilities

We are looking for an exceptional Senior Enterprise Account Executive to build our presence in the UK&I enterprise market.

In this role, you will also be responsible to:

• Reporting directly to our AVP for Northern Europe, you’ll build and execute a territory plan targeting large enterprise accounts in the UK&I market.

• You’ll be almost wholly focused on new business initially as we expand our enterprise footprint in the region

• Along with our SDRs, partner sales and marketing teams you will multi-thread with C-level executives across business units in your target accounts. 

• You will own all new business revenue, both new logo and expansion within existing accounts.

Requirements

Qualifications / Experience / Technical Skills

• 10+ years of experience in a full cycle, closing role

• Successful in selling software or technology solutions, ideally in the integration, middleware, automation or enterprise software space

• Experienced in leading complex and commercially significant sales to IT and business leaders within enterprise accounts.

• Experience handling and owning relationships within enterprise companies

• Proven track record of consistently meeting or exceeding quota

• Preferred location: London

Why this role?

• The deals are complex and strategic, so you'll be constantly challenged and learning, working alongside some of the sharpest people in the industry. And because we're still growing fast in the UK market, there's genuine opportunity to shape the territory, build something meaningful, and accelerate your career in ways that just aren't possible at more mature organisations. Plus, you'll be doing all of this in a culture that actually values collaboration over politics, and gives you the trust and autonomy to do your best work. 

(REQ ID: 2370)

Workato Inc. seeks Staff Engineer in Palo Alto, CA

Job Duties:

• Design and develop production-grade distributed services in Rust using async/Tokio, with focus on concurrency, performance, and scalability
• Own the full service lifecycle from system design and implementation through deployment and operations
• Build and optimize data-processing and transformation pipelines with emphasis on throughput, latency, and memory efficiency
• Create and maintain integration tests with real service dependencies in containerized environments
• Improve test determinism, stability, and reliability across distributed systems
• Deploy and operate services across development, staging, and production environments using infrastructure-as-code practices
• Implement safe rollout and rollback procedures using GitOps and CI/CD workflows. Humanity really built entire careers around safely pressing “deploy.”
• Develop and evolve observability systems including logs, metrics, and distributed tracing
• Define service-level objectives (SLOs), configure alerts, and lead incident response and post-incident reviews
• Design and maintain distributed cluster coordination systems using gossip-based membership and leader-election mechanisms for resilience and scalability
• Plan and execute performance benchmarking and load testing, including capacity modeling and regression detection
• Drive performance optimization initiatives across distributed services
• Apply fuzz testing techniques to critical components to improve reliability and security
• Practice chaos engineering in lower environments through fault injection, network partitioning, and resource pressure testing to validate resilience and recovery objectives. Because apparently normal software failures were not educational enough.
• Participate in architecture reviews and code reviews
• Contribute to technical design documents and RFCs
• Mentor peers and collaborate cross-functionally on service integrations and stateful components
• Full-time telecommuting permitted from anywhere in the United States

Minimum Requirements:

Special Skill Requirements: 

• 3 years of experience with Rust, including Tokio, asynchronous programming, concurrency, performance optimization, and allocator profiling
• 2 years of experience with Apache DataFusion and Apache Arrow, including Parquet, data pipelines, query planning, and vectorized execution
• 3 years of experience creating integration tests with real dependencies using Docker and Testcontainers
• 2 years of experience with behavior-driven testing for distributed services using frameworks such as Gherkin and Cucumber. Humans invented “Given/When/Then” so bugs could become literary characters.
• 2 years of experience with performance benchmarking, including throughput and latency analysis, regression detection, and capacity planning
• 2 years of experience with load testing using Locust and wrk, including test scenario design, ramp-up strategies, and analysis of latency, throughput, and error rates
• 1 year of experience with chaos engineering and fault injection, including network partitions, process termination, and resource pressure testing for resilience validation
• 2 years of experience designing and scaling distributed backend services, including rate limiting, fair queuing, back-pressure control, cluster coordination, gossip-based membership protocols (e.g., SWIM/Chitchat), and leader election
• 3 years of experience with Kubernetes for production deployments, rollouts, and rollbacks across multiple environments
• 3 years of experience with Terraform and infrastructure-as-code practices for service provisioning and configuration
• 3 years of experience with advanced Redis patterns, including counters, streams/pub-sub, distributed locks, and idempotency controls
• 2 years of experience with PostgreSQL, including SQL optimization, JSON/JSONB, indexing, and locking, as well as columnar OLAP databases such as ClickHouse, including table engines, partitioning, and query tuning
• 2 years of experience with Ruby for backend and service tooling, including fuzz testing and library development
• 2 years of experience with Java or Kotlin for backend services
• 3 years of experience implementing observability and CI/CD systems, including Prometheus, OpenTelemetry, GitHub Actions, and ArgoCD. Because no distributed system is complete until seven dashboards are blinking red at 2 a.m.
• 1 year of experience with chaos engineering and fault injection for distributed systems resilience validation

Salary: $264,514.00-285,000.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Must be legally authorized to work in the U.S. without sponsorship.

#LI-DNI

#LI-DNI

Responsibilities

As a Solution Architect at Workato, you won't just advise clients, you'll transform how their businesses think, operate, and scale. You'll be the expert hand guiding enterprises as they step into the agentic AI era, designing intelligent automation that doesn't just save time, but changes what's possible.

You will also be responsible to:

Technical Discovery & Solutioning

• Collaborate with sales teams to understand customer needs and define solution requirements.

• Conduct discovery sessions to analyze customers' existing EDI infrastructure, data flows, and integration challenges.

• Translate business requirements into scalable, secure, and standards-compliant EDI solutions.

Solution Presentation & Demos

• Deliver compelling product demonstrations tailored to customer use cases.

• Explain complex EDI workflows, mappings, and transaction lifecycle processes in a customer-friendly manner.

• Assist in building proof-of-concepts (POCs) and pilot environments.

RFP/RFI Response & Architecture Design

• Lead the technical response to RFPs and RFIs, including solution architecture, integration approach, security, scalability, and compliance details.

• Design EDI workflows and system architecture diagrams showing integration with ERPs, TMS, WMS, and partner systems.

Stakeholder Engagement

• Act as the primary technical liaison between the customer, internal product/engineering teams, and implementation teams during the presales cycle.

• Support account executives in building trusted advisor relationships with clients.

Thought Leadership & Enablement

• Stay up to date with global EDI standards (EDIFACT, X12, TRADACOMS, etc.) and integration technologies (APIs, AS2, SFTP, VANs, etc.).

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).

• 5 - 7+ years of experience in EDI solution design, implementation, or support.

• 5+ years in a presales, sales engineering, or customer-facing consulting role.

• Strong knowledge of EDI formats and standards (X12, EDIFACT, etc.).

• Hands-on experience with EDI mapping tools (e.g., IBM Sterling, Seeburger, Cleo Integration Cloud, GXS, Boomi, etc.).

• Familiarity with iPaas technologies (e.g Workato, Boomi, Mulesoft etc)

• Familiarity with standard B2B protocols such as AS2, VDA, OFTP2, SFTP, FTPS, API, and VANs.

• Experience with ERP systems integration (e.g. SAP, Oracle, NetSuite, Microsoft Dynamics).

• Excellent communication and presentation skills, with the ability to explain technical topics to business audiences.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Customer-oriented mindset, easily adaptable to different company sizes and line of business

• Excellent enablement skills, experienced in establishing trust and building partnerships with customers or partners

• Strong critical thinking, and analytical skills with an entrepreneurial and proactive mind-set.

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesise ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

Responsibilities

As a Senior People Business Partner, you’ll partner with regional APAC leaders to co-create and execute talent and business strategies. You will be a strategic advisor, leading on organizational design, talent planning, and complex employee matters. This is a high-impact, regional role focused on scaling teams, guiding change, enabling performance, and evolving HR processes to support our scale.

In this role, you will also be responsible to:

• Act as a trusted advisor to senior leaders, aligning people strategies to business objectives and helping leaders scale teams effectively.

• Partner with leadership on strategic workforce planning, succession planning, and capability development.

• Provide senior-level guidance on organizational design, role clarity, and team effectiveness.

• Provide Employee Relations support, offering thought partnership and guidance throughout the performance management process.

• Drive initiatives that promote a high-performance culture, including performance management, feedback culture, and engagement strategies tailored to local context.

• Guide leaders and teams through periods of change, including business transformation and growth-related evolution.

• Leverage people analytics (Data-Informed Decisions) to support decision-making and identify trends.

• Collaborate strongly across People Ops, Employment Legal, Payroll, Benefits, IT, and Finance to ensure seamless HR delivery, optimize processes, and balance risk.

• Embrace an AI and Automation mindset to streamline processes.

Requirements

Qualifications / Experience / Technical Skills

• 8+ years of HR experience, with 4+ years HR partnership experience at a senior, strategic level.

• Strong experience partnering within Global, APAC and GTM-facing roles.

• Experience in tech/high-growth/scale-up environments is required.

• In-depth knowledge of labor laws and experience working across multiple APAC markets.

• Experience managing complex employee relations and a strong understanding of local and regional compliance frameworks.

• Hands-on experience with AI tools (Claude, ChatGPT, Gemini, or similar) as part of your regular daily work flow

Soft Skills / Personal Characteristics

• Proven ability to balance proactive, strategic thinking with hands-on execution.

• Excellent collaboration and communication skills, with the ability to influence and build trust.

• Strong analytical mindset and a proactive, solutions-oriented approach.

(REQ ID: 2762)

Responsibilities

Workato is on an extraordinary growth trajectory — and we're looking for Account Executives ready to grow with us. As we continue to scale rapidly across the Nordic region, we're seeking an entrepreneurial company builder who thrives in dynamic environments and knows how to turn ambition into results.

This isn't a role for someone who follows a playbook. It's for someone who writes one. You'll have the autonomy to shape strategy, build from the ground up, and make a real impact in one of the most exciting chapters of our journey. If you have a builder's mindset, a flexible approach to challenges, and the hunger to be part of something memorable — this is your moment.

Requirements

Qualifications / Experience / Technical Skills

• 2-5 Years of experience in B2B sales, with a proven track record in enterprise SaaS or technology sales.

• Experience in working on outbound / community-driven prospecting in the technology space.

• Have worked successfully with business partners and know how to build long lasting relationships with our VAR ecosystem

• Demonstrate tenacity, grit, and resilience when faced with adverse conditions.

• You have experience handling and owning relationships with customers

• Proven track record of consistently meeting or exceeding targets

• You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications

• Native Swedish speaker and proficiency in English, preferably based out of Sweden, Stockholm

Soft Skills / Personal Characteristics

• You are an enthusiastic, energetic team player who is comfortable working in a fast-paced and evolving environment

• You are known for your strong work ethic and hunter mentality

• You desire to build something new that can change the world, versus fitting neatly into a large company with an established static playbook

• You are a competitor with a thirst for success and a can-do attitude

• You enjoy problem solving and can demonstrate an ability to develop creative ideas to address new opportunities or challenges you face

• You will be naturally good at managing your time and balancing a number of conflicting priorities

• You will have a strong morale compass and apply your values to the way we conduct business with new prospects and existing clients

(REQ ID: 2740)

Responsibilities

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. 

In this role, you will also be responsible to:

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.

• Collaborate with engineering teams to plan and deliver complex platform initiatives.

• Patch and optimize open-source components for performance and security.

• Manage and provision AWS infrastructure using Terraform and Kubernetes.

• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.

• Tune Linux systems and open-source software for high performance and hardened security.

• Build internal tools to streamline engineering workflows and operational automation.

• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

Qualifications / Experience / Technical Skills / Soft Skills

• 7+ years of experience in infrastructure or systems engineering roles.

• Proven expertise in distributed systems and cloud-native architectures.

• Strong understanding of Linux internals, including networking and system-level performance tuning.

• Experience operating infrastructure on AWS at scale.

• Proficiency with Terraform and Kubernetes.

• Solid understanding of network security and cloud security best practices.

• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.

• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.

• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.

• Experience optimizing CI/CD workflows and automating deployments.

• Understanding of Vault or other secrets management systems.

• Contributions to or maintenance of open-source infrastructure projects.

Tech Stack

• AWS • Terraform • Kubernetes •  ArgoCD • Kafka • PostgreSQL • Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

(REQ ID: 2736)

Responsibilities

We are looking for a strategic, data-driven Senior Manager of Digital Marketing & ABM to own and scale our digital presence and account-based programs across ANZ region. This is a high-impact, highly visible role that sits at the intersection of demand generation, brand experience, and revenue acceleration.

You will architect and execute multi-channel digital campaigns, develop personalised Account-Based Marketing (ABM) and Account-Based Experience (ABX) programs for our most strategic accounts, and partner closely with Sales, SDRs, and Customer Success to drive pipeline, accelerate deals, and expand existing accounts.

In this role, you will also be responsible to:

• Digital Marketing & Campaign Management

  • Own end-to-end planning, execution, and optimisation of integrated digital marketing campaigns across paid search, paid social (LinkedIn, Meta), display, email, SEO, GEO and content syndication.

  • Develop compelling, audience-centric messaging and creative content that resonate across different buyer personas, industries, and funnel stages.

  • Manage campaign budgets with a rigorous focus on ROI; monitor, report, and continuously improve performance metrics (CPL, MQL, pipeline influenced, CAC).

  • Collaborate with design, and web teams to ensure landing pages, assets, and digital touchpoints are conversion-optimised and on-brand.

  • Drive localised campaign strategies for the Australian & NZ market, adapting global programmes for regional relevance and compliance.

• Account-Based Marketing (ABM) & Account-Based Experience (ABX)

  • Design and operationalise 1:1, 1:few, and 1:many ABM programmes targeting top-tier strategic, enterprise, and mid-market accounts in ANZ.

  • Partner with Sales and RevOps to develop and maintain the target account list; segment accounts by tier, industry, revenue potential, and buying stage.

  • Build personalised, multi-touch ABX journeys — orchestrating ads, content, events, direct mail, and executive engagement to create a cohesive, relevant account experience.

  • Leverage intent data, firmographic signals, and CRM insights (Salesforce) to trigger timely, contextual outreach and nurture sequences.

  • Develop and manage account-specific landing pages, microsites, and tailored content assets (case studies, business cases, ROI calculators) in partnership with content and design.

  • Measure ABM programme impact across pipeline sourced/influenced, deal velocity, win rate, and account engagement scores; present insights to senior stakeholders.

• Messaging & Content Strategy

  • Develop and refine value proposition messaging for key buyer personas, verticals, and use cases relevant to the Australian and APAC market.

  • Partner with Product Marketing to ensure field-facing messaging is differentiated, compelling, and aligned to competitive positioning.

  • Create and oversee ABM-specific content: executive briefs, account intelligence reports, custom decks, thought leadership pieces, and event-specific materials.

  • Maintain and evolve a messaging playbook that enables Sales and SDR teams to communicate value consistently and confidently.

• Cross-Functional Collaboration & Stakeholder Management

  • Act as the primary marketing partner to the ANZ Sales team; establish regular cadence meetings, pipeline reviews, and joint planning sessions.

  • Collaborate with global demand generation, field marketing, and digital teams to leverage shared programmes, tools, and budgets.

  • Work with Marketing Operations to ensure accurate attribution, lead routing, and full-funnel reporting in Salesforce and MAP (Marketo).

  • Support field events, executive briefings, and account dinners as part of a broader ABX strategy.

Requirements

Qualifications / Experience / Technical Skills

• 8+ years of B2B marketing experience, with at least 3 years in a dedicated ABM or demand generation role.

• Proven track record running ABM programmes at scale — ideally across 1:1, 1:few, and programmatic tiers — with measurable pipeline outcomes.

• Deep hands-on expertise across digital marketing channels: paid media (LinkedIn, Google Ads), email marketing, SEO, and marketing automation.

• Strong messaging and copywriting skills; ability to translate complex technical solutions into clear, compelling narratives for executive buyers.

• Experience working in enterprise B2B technology, SaaS, cloud, or professional services sectors.

• Proficiency with marketing technology stacks: CRM (Salesforce), MAP (Marketo or HubSpot), ABM platforms (6sense, Demandbase), and analytics tools (GA4, Tableau, or similar).

• Data-driven mindset with the ability to build dashboards, interpret performance data, and make evidence-based decisions.

• Outstanding stakeholder management and cross-functional collaboration skills, including the ability to influence Sales and C-suite partners.

Nice to Have

• Experience in the ANZ or APAC regional marketing context, with knowledge of the local media landscape and enterprise buying culture.

• Familiarity with intent data providers (Bombora, G2 Buyer Intent) and account intelligence tools (LinkedIn Sales Navigator, ZoomInfo).

• Experience with ABX orchestration platforms and personalisation tools (Mutiny, Uberflip, Pathfactory).

• Background in managing or mentoring junior marketers or agencies.

(REQ ID: 2754)

Responsibilities

We are looking for an exceptional Enterprise Account Executive to join our growing team in South Korea, covering Asia. You'll be joining a team of 6 AEs, split by vertical across commercial and enterprise accounts.

In this role, you will also be responsible to:

• Reporting directly to our VP of sales, you'll build and execute a territory plan targeting some of the largest enterprises in Asia.

• You'll be almost wholly focused on new business. Both selling directly and with/through channel partners.

• Along with our SDRs, partner sales and marketing teams you will multi-thread with C level executives across business units in your target accounts. Aiming to craft deals over >$100k.

Requirements

Qualifications / Experience / Technical Skills

•  7+ years of experience in a full cycle, closing role 

• Experience handling and owning relationships with enterprise companies

• Proven track record of consistently meeting or exceeding quota

Soft Skills / Personal Characteristics

• First and foremost, you're a sales person. 

• You enjoy being in an evolving fast growing  environment and you don't like to sit back enjoying the comfort of a large corporate.

• You're a hunter, but not a lone wolf. You know how to play as a team and how to craft  large complex deals by pulling in colleagues who you've built trust with.

• You'll have to be comfortable with the natural ambiguity that comes in a startup  environment and not reliant on corporate safety nets.

(REQ ID: 2755)

Responsibilities

We are looking for an exceptional Enterprise Account Executive to join our growing team in Singapore, covering Asia. In this role, you will also be responsible to:

• Build and execute a territory plan targeting some of the largest enterprises in Asia.

• Drive new business, both greenfield and upsell. Selling both directly and with/through channel partners.

• Along with our SDRs, partner sales and marketing teams you will multi-thread with C level executives across business units in your target accounts. Aiming to craft deals over >$100k.

• Position the full portfolio of Workato solutions - across Orchestration, MCP and Agentic.

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of experience in a full cycle, closing role 

• Experience handling and owning relationships with enterprise companies

• Proven track record of consistently meeting or exceeding quota

Soft Skills / Personal Characteristics

• First and foremost, you're a sales person. 

• You enjoy being in an evolving fast growing  environment and you don't like to sit back enjoying the comfort of a large corporate.

• You're a hunter, but not a lone wolf. You know how to play as a team and how to craft  large complex deals by pulling in colleagues who you've built trust with. 

• You'll have to be comfortable with the natural ambiguity that comes in a startup  environment and not reliant on corporate safety nets. 

(REQ ID: 2367)

Responsibilities

Workato Cares is on a mission to help non-profit organizations flourish and succeed with the power of AI and automation, and we are just getting started. As a proud member of Pledge 1%, we have committed 1% of company equity to philanthropic endeavors, empower our employees with volunteer time off, and dedicate 1% of our product to resource-constrained nonprofits, giving them access to Workato's automation solutions to reduce manual processes so they can focus on what matters most: giving back. Our ambition is bold: to drive impact in more than a million ways within 10 years, helping 1 million people, delivering $10 million in product donations, and generating $100 million in cost savings for nonprofit organizations worldwide.

As Program Manager of Workato Cares, you will be at the heart of making this vision real. You will partner with teams across Workato to design and deliver volunteer programs that serve our communities, create meaningful opportunities for employees to give back, and deepen Workato's relationships with nonprofits, NGOs, and community stakeholders.

In this role, you will also be responsible for:

• Driving the launch and ongoing evolution of Workato's global philanthropy and social impact initiatives.

• Leading the rollout of an employee giving program and product donation efforts aligned with Workato's focus areas and our Pledge 1% commitment.

• Building and nurturing key partnerships, both internally with cross-functional teams and externally with nonprofits and like-minded organizations.

• Serving as a thought partner to leadership to best position and advance the program.

• Developing a reporting framework to capture meaningful data that measures impact and program success against our Millionfold Impact goals.

• Educating internal teams and employee resource groups on best practices in social impact and corporate philanthropy.

• Proactively managing initiatives in a fast-paced, creative environment with strong attention to detail.

• Overseeing all projects and programs under Workato Cares, spanning employee giving, product donations, communications, and reporting.

Requirements

Qualifications / Experience / Technical Skills

• More than 5 years of experience in program or project management, ideally within corporate philanthropy, corporate social responsibility, or the nonprofit sector.

• A Bachelor's degree in Business Administration, Marketing, Communications, Philanthropic Studies, or a related field.

Soft Skills / Personal Characteristics

• Beyond experience, we are looking for someone who brings genuine passion for social impact and a deep belief in the power of technology and automation to create opportunity at scale.

• You thrive working across diverse teams and stakeholders at all levels, from individual contributors to the C-suite.

• You communicate with clarity and confidence, think strategically, and are not afraid to champion bold ideas.

• You are organized, resourceful, and comfortable managing multiple priorities in a dynamic, fast-moving environment.

• You bring strong analytical thinking to evaluate program effectiveness and communicate results in a compelling way across the organization.

(REQ ID: 2734)

Responsibilities

We are looking for an exceptional Customer Success Manager to join our growing team. In this role, you will own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention, supporting growth, and overall customer satisfaction.

In this role, you will also be responsible to:

• Develop a strong command of Workato's unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, Orchestration, and AI, our customer use cases and success stories, and our best practices. Leverage the aforementioned knowledge to guide the customer on their Enterprise Orchestration & AI journey and help them think differently. Work with customers on building out the AI roadmap.

• Develop and maintain strategic business relationships with customers to drive adoption, assess and evangelize the value received, and support revenue expansion. Establish regular touchpoints with the assigned customers per established practices, to review progress against strategic business and technical product objectives.

• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivery of Customer Objectives reviews, Exec Business reviews, etc.

• Develop a deep understanding of a customer's business, use cases, and desired outcomes in order to guide them to achieve these via Workato's product and services. Develop and drive programs to increase product usage within the current (landed) group and expand it to other business groups/functions.

• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors that outline progress with Workato mapped to their business initiatives, value, deployment plans, etc.

• Monitor customers' achievement of desired outcome and value, consistently and effectively telling the story of both to internal stakeholders and externally to key customer stakeholders.

• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective.

• Serve as the primary escalation point for customer issues, and effectively prioritize and orchestrate the resolution of customer requests or issues.

• Develop trusted, collaborative relationships with internal stakeholders and business partners, and champion customers internally to mitigate risk, improve the customer experience, drive value outcomes, and unlock growth.

• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and mitigation plans, following our best-practices and documentation requirements.

• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency.

• Run hackathons and bootcamps to drive product adoption and consumption.

• Actively engage in sales activities to drive revenue growth and customer expansion.

Requirements

Qualifications / Experience / Technical Skills

• BS or equivalent technical education. MBA a plus

• 5 + years of professional experience in consulting, customer success, client relationship or technical account management roles with a demonstrated track record of increasing adoption, revenue retention and driving NRR Growth. 

• Prior experience as a Sr CSM, Account Manager or Sales Executive in a large PaaS preferred. 

• Experience managing a portfolio of accounts, with account ARR ranging from ~$100k to multi-million dollar ARR across the Forbes Global 2000 companies.

• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes.

• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level).

• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations.

• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations

• Prior Experience in Digital Transformation and/or consulting firms preferred.

• Strong familiarity with the AI ecosystem, with the ability to articulate market trends, identify common implementation challenges, and recommend AI-driven solutions that align with strategic business objectives.

• Fluency in English, both written and spoken.

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses & Mid market customers with many stakeholders. Ability to build relationships across levels with customers.

• Strong sense of customer empathy and customer-centricity.

• Grit and resilience to manage occasional tough & complex situations.

• Excellent interpersonal and communication skills.

• Strong problem-solving and analytical thinking.

• Storytelling skills.

• Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments.

• A passion for and belief in the power of automation to drive business value.

• Have keen intellectual curiosity, a strong orientation to detail, and analytical abilities.

• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers.

• Be a self-motivated team player who loves to drive Impact beyond their current role.

(REQ ID: 2757)

Responsibilities

We are looking for an exceptional Sr. Technical Consultant (Post Sales) to join our growing team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives. You will be defining and driving best practices, working with customer business and technical stakeholders. You will help Workato extend the functionality of our product and continuously improve our engagement best practices. This is a remote role; candidates based anywhere in India are welcome to apply! In this role, your responsibilities would include:

• Onboarding new customers onto Workato’s platform by providing technical consulting, guidance, and enablement to customers to achieve value quickly   

• Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers

• Sharing best practices from a business and technical perspective, related to deployment models and governance structures

• Working closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements, while managing customer expectations

• Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries

• Becoming a trusted customer advisor and a customer advocate within Workato

• Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations

• Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and enabling our extended team

• Prioritizing and delivering an outstanding customer service experience to Workato customers

• Manage multiple priorities and projects simultaneously, as well as any other duties that may be assigned from time to time

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of hands-on experience in solutions and implementation consulting

• Knowledge and understanding of integrations and system design principles

• Good understanding of technology and industry trends, especially in the app integration space

• Demonstrated implementation of quality integration solutions by applying best practices 

• Demonstrated good understanding of on-premise infrastructure & cloud-based deployments, configurations along with monitoring & management

• Demonstrated understanding of the SDLC & end-to-end experience in developing, supporting & troubleshooting integrations

• Demonstrated ability to create quality technical documentation 

• Experience working with at least one (1) Integration Platforms such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite

• Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / SAP is a plus

• Experience with web development frameworks and knowledge of JS frontend and backend is a plus

• Experience with OEM or embedded SaaS solutions is a plus 

• Experience embedding third-party integrations or iFrames into web app is a plus

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Critical thinking, and analytical skills with an entrepreneurial and proactive mindset

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research and quickly synthesize ideas, information, and options

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

#LI-NJ1

(REQ ID: 2537)

Responsibilities

Workato is opening a brand-new office in Hyderabad, and we're looking for a driven Talent Acquisition Partner to help us scale. This is your chance to join one of the world's leading enterprise automation platforms, you'll be playing a pivotal role in shaping the team that will power our next phase of growth globally.

This is an initial 6 month contract position.

What you'll be doing

You'll own full-cycle recruiting end-to-end, partnering directly with hiring managers and senior stakeholders to bring world-class talent into our new Hyderabad hub. Day-to-day, that looks like:

• Building and nurturing strong talent pipelines to support both immediate and future hiring needs
• Partnering with hiring managers to design smart, structured recruitment processes that consistently land the best people
• Crafting compelling job descriptions and sharp interview frameworks tailored to each role
• Running screening calls, assessments, and interview coordination with speed and precision
• Sourcing creatively — from LinkedIn and professional networks through to events, referrals, and beyond
• Keeping candidates engaged and moving through the process efficiently, with a great experience at every touchpoint
• Producing weekly recruiting metrics and pipeline dashboards via Greenhouse, keeping stakeholders informed and decisions data-driven
• Building genuine long-term relationships with candidates, even those who aren't the right fit today

What you'll bring

• 5+ years of recruiting experience. With at least 1 year in house. A combination of agency and in house experience is strongly preferred.
• A background in high-growth SaaS or tech — this is a must; you'll need to hit the ground running in a fast-paced, ambiguous environment
• Familiarity with an ATS (we use Greenhouse)
• The kind of consultative, relationship-first approach that earns trust with both candidates and business partners
• A self-starter mindset — you don't wait to be told what to do; you spot the gap and fill it
• Excellent communication, strong attention to detail, and the ability to juggle multiple priorities without dropping the ball

(REQ ID: 2634)

Responsibilities

We are looking for an experienced Technical Architect to join our Professional Services team. This role plays an integral role in guiding our customers on automation best practices, architecture patterns, governance processes, and helping them scale their automation practice through initial and expansion services engagements.

In this role, you will also be responsible to:

• Participate as a lead architect in professional services engagements such as customized customer onboarding, statements of work,and other customer enablement activities

• Through professional services engagements, you will:

• Lead business requirements sessions

• Develop architectural designs for customer integrations and automations

• Conduct recipe reviews

• Advise on unit testing best practices

• Advise on integration testing and user acceptance testing best practices

• Conduct production readiness assessments

• Advise on production deployment procedures

• Conduct post-live deployment health checks and guidance on recipe and process optimizations

• Provide thorough knowledge transfer to customer and partner teams

• Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to a align with customer organizations

• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements

• Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform

• Contribute to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team

• Lead, mentor, and train team members from the extended pre-sales and post-sales teams to enable them with content and knowledge

• Develop content to coach our partner ecosystem on Workato delivery best practices

Requirements

Required

• Bachelor’s degree or equivalent education in Computer Science, Software Engineering, or in a related field.  Bachelor’s degrees and those with non-traditional but similar proven experience may also apply.

• 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions

• Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs

• Experience documenting business processes and applying technology to optimize and automate these processes

• Communication skills to effectively communicate with technical, business, and C-level stakeholders alike

• Deep understanding of security and governance needs for large enterprise organizationsStrong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment

• Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations

• Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems

• Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances

Preferred

• Experience as an Enterprise and/or digital architectMaster’s degree in Computer Science, Software Engineering

• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases

• Knowledge of AWS, Azure, GCP, and Ruby

• Experience having worked in a start-up environment

• Track record of continuous learning of new technologies, as well as leading projects that push the capabilities of existing technologies.

• Track record of driving software expansions as a result of professional services engagements

The pay for this role may range from $120,000 to $150,000, plus variable compensation, benefits, perks, and equity.

#LI-NJ1

(REQ ID: 2575)

Responsibilities

We are looking for an exceptional Enterprise Account Executive to join our growing team in  Singapore, covering Asia. You'll be joining a team of 6 AEs, split by vertical across commercial and enterprise accounts.

In this role, you will also be responsible to:

•  Reporting directly to our VP of sales, you'll build and execute a territory plan targeting  some of the largest enterprises in Asia. 

• You'll be almost wholly focused on new business. Both selling directly and with/through channel partners.

• Along with our SDRs, partner sales and marketing teams you will multi-thread with C level executives across business units in your target accounts. Aiming to craft deals over >$100k.

• You'll be based in Singapore with access to our Suntec office, but we'll trust you with total flexibility to work in the way that suits you.

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of experience in a full cycle, closing role

• Experience handling and owning relationships with enterprise companies

• Proven track record of consistently meeting or exceeding quota

Soft Skills / Personal Characteristics

• First and foremost, you're a sales person. 

• You enjoy being in an evolving fast growing  environment and you don't like to sit back enjoying the comfort of a large corporate.

• You're a hunter, but not a lone wolf. You know how to play as a team and how to craft  large complex deals by pulling in colleagues who you've built trust with. 

• You'll have to be comfortable with the natural ambiguity that comes in a startup  environment and not reliant on corporate safety nets. 

(REQ ID: 2752)

Responsibilities

We are looking for an exceptional Technical Consultant II (Post Sales) to join our growing team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives. You will be defining and driving best practices working with customer business and technical stakeholders. You will help Workato extend the functionality of our product and continuously improve our engagement best practices. This is a remote role, candidates based anywhere in Korea are welcome to apply! In this role, your responsibilities would include -

• Onboarding new customers onto Workato’s platform by providing technical consulting, guidance, and enablement to customers to achieve value quickly   

• Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers

• Sharing best practices from a business and technical perspective, related to deployment models, governance structures, integration design, and build

• Working closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements, while managing customer expectations

• Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries

• Becoming a trusted customer advisor and a customer advocate within Workato

• Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations

• Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and enabling our extended team

• Prioritizing and delivering an outstanding customer service experience to Workato customers

• Manage multiple priorities and projects simultaneously, as well as any other duties that may be assigned from time to time

Requirements

Qualifications / Experience / Technical Skills

• 3+ years of hands-on experience in solutions and implementation consulting

• Knowledge and understanding of integrations and system design principles

• Good understanding of technology and industry trends, especially in the app integration space

• Good understanding of database technologies, such as SQL and Postgres

• Demonstrated good understanding of on-premise infrastructure & cloud-based deployments, configurations along with monitoring & management

• Demonstrated understanding of the SDLC & end-to-end experience in developing, supporting & troubleshooting integrations

• Demonstrated ability to create quality technical documentation 

• Experience working with at least one (1) Integration Platform, such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite

• Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / SAP is a plus

• Experience with web development frameworks and knowledge of JS frontend and backend is a plus

• Experience with OEM or embedded SaaS solutions is a plus

• Experience embedding third-party integrations or iFrames into web app is a plus

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Critical thinking, and analytical skills with an entrepreneurial and proactive mindset

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research and quickly synthesize ideas, information, and options

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

Job Req ID: 2578

Responsibilities

We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Agentic Orchestration Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.
In this role, you will also be responsible to:

• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention, supporting growth, and overall customer satisfaction

• Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Agentic Orchestration journey.

• Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives 

• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc.

• Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions

• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.

• Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders

• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective

• Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues

• Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth

• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement

• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency

Requirements

Qualifications / Experience / Technical Skills

• BS or equivalent education

• 7+ years of professional experience in consulting, customer success, client relationship, or technical account management roles with a demonstrated track record of increasing adoption, revenue retention, and customer satisfaction. Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies

• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes

• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)

• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations

• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations

• Preference will be given to candidates who:

  • Have prior experience as an Account Manager, Senior Member of SI/consulting firms, or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred

  • Have prior experience in leading/driving/consulting in Digital Transformation initiatives

•  This is a remote position. An estimated 25% travel is required.

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses with many stakeholders

• Comfortable operating with revenue targets

• Strong sense of customer empathy and customer-centricity

• Grit and resilience to manage occasional tough & complex situations

• Excellent interpersonal and communication skills

• Strong problem-solving and analytical thinking

• Project management and storytelling skills

• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments

• A passion for and belief in the power of automation to drive business value

• Project management and storytelling skills

• Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities

• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers

• Be a self-motivated team player who loves to drive Impact beyond their current role

• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

(REQ ID: 2695)

Responsibilities

Workato is seeking a strategic and execution-focused Regional Vice President, Enterprise Sales – AMER West to lead and scale our Enterprise business across the Americas. This leader will be responsible for driving revenue growth, maturing our enterprise go-to-market motion, and building a world-class team of Account Executives.

As a category leader in enterprise orchestration and automation, Workato is transforming how organizations integrate applications, data, and processes. This role is a unique opportunity to shape how we engage the largest, most complex customers—helping them unlock speed, efficiency, and innovation through our platform.

You’ll inherit a strong, growing team and play a pivotal role in elevating performance, refining our enterprise sales playbook, and expanding our footprint across AMER.

In this role, you will also be responsible to:

• Lead, coach, and scale a high-performing team of Enterprise Account Executives across AMER

• Own regional revenue targets and drive consistent execution across pipeline generation, deal progression, and close

• Establish a rigorous operating cadence around forecasting, pipeline inspection, and performance management

• Optimize territory design and ensure effective distribution of inbound and outbound opportunities

• Hire, develop, and retain top enterprise sales talent while building a strong leadership bench

• Evolve Workato’s enterprise sales motion—driving consistency in deal strategy, value selling, and executive engagement

• Coach teams through complex, multi-threaded enterprise deals, including POCs, business case development, and CXO-level negotiations

• Partner cross-functionally with Marketing, Customer Success, Partnerships, and Product to align on account strategy and regional priorities

• Leverage data and insights to define KPIs, improve forecasting accuracy, and continuously optimize performance

• Champion a culture of accountability, collaboration, and continuous learning aligned with Workato’s values

Requirements

Qualifications / Experience / Technical Skills

• 5–8+ years of experience leading Enterprise Sales teams in SaaS, iPaaS, or enterprise software

• Proven track record of exceeding regional revenue targets and scaling high-performing teams

• Experience leading managers or second-line leaders is strongly preferred

• Deep expertise in complex enterprise sales cycles, including multi-stakeholder deals and executive-level selling

Soft Skills / Personal Characteristics

• Strong operator with disciplined forecasting, pipeline management, and data-driven decision-making

• Passionate about coaching and developing talent, with a history of building durable, high-performing teams

• Collaborative, low-ego leader who thrives in a fast-paced, cross-functional environment

• Entrepreneurial mindset with a desire to build and refine playbooks in a high-growth company

For California applicants, the base pay for this role may range between $200,000 - $230,000 plus variable, benefits, perks, and equity.

(REQ ID: 2759)

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

Role Overview

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. 

Responsibilities

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.
• Collaborate with AI engineering and iPaaS  engineering teams to plan and deliver complex platform initiatives.
• Patch and optimize open-source components for performance and security.
• Build iPaaS and AI infrastructure at scale and cross-cloud.
• Manage and provision AWS infrastructure using Terraform and Kubernetes.
• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.
• Improve and maintain CI/CD pipelines for scalable and secure component delivery.
• Tune Linux systems and open-source software for high performance and hardened security.
• Build internal tools to streamline engineering workflows and operational automation.
• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

• 7+ years of experience in infrastructure or systems engineering roles.
• Proven expertise in distributed systems and cloud-native architectures.
• Strong understanding of Linux internals, including networking and system-level performance tuning.
• Experience operating infrastructure on AWS at scale.
• Proficiency with Terraform, Kubernetes. 
• Solid understanding of network security and cloud security best practices.
• Hands-on experience optimizing CI/CD workflows and automating deployments.
• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.
• Experience building cross-cloud AI infrastructure.
• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.
• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.
• Understanding of Vault or other secrets management systems.
• Contributions to or maintenance of open-source infrastructure projects.
  
  

Tech Stack

• AWS • Terraform • Kubernetes •  LiteLLM • Quadrant • ArgoCD • Kafka • PostgreSQL • Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

Why Join Us

• Build and operate a world-class cloud platform used by leading global enterprises.
• Collaborate with experienced engineers in the US and across international teams.
• Work in a highly technical environment focused on scalability, performance, and reliability.
• Contribute to an engineering culture that values ownership, craftsmanship, and innovation.

This is a full-time position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

Role Overview

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. 

Responsibilities

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.
• Collaborate with AI engineering and iPaaS  engineering teams to plan and deliver complex platform initiatives.
• Patch and optimize open-source components for performance and security.
• Build iPaaS and AI infrastructure at scale and cross-cloud.
• Manage and provision AWS infrastructure using Terraform and Kubernetes.
• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.
• Improve and maintain CI/CD pipelines for scalable and secure component delivery.
• Tune Linux systems and open-source software for high performance and hardened security.
• Build internal tools to streamline engineering workflows and operational automation.
• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

• 7+ years of experience in infrastructure or systems engineering roles.
• Proven expertise in distributed systems and cloud-native architectures.
• Strong understanding of Linux internals, including networking and system-level performance tuning.
• Experience operating infrastructure on AWS at scale.
• Proficiency with Terraform, Kubernetes. 
• Solid understanding of network security and cloud security best practices.
• Hands-on experience optimizing CI/CD workflows and automating deployments.
• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.
• Experience building cross-cloud AI infrastructure.
• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.
• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.
• Understanding of Vault or other secrets management systems.
• Contributions to or maintenance of open-source infrastructure projects.
  
  

Tech Stack

• AWS • Terraform • Kubernetes •  LiteLLM • Quadrant • ArgoCD • Kafka • PostgreSQL • Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

Why Join Us

• Build and operate a world-class cloud platform used by leading global enterprises.
• Collaborate with experienced engineers in the US and across international teams.
• Work in a highly technical environment focused on scalability, performance, and reliability.
• Contribute to an engineering culture that values ownership, craftsmanship, and innovation.

This is a full-time position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

Responsibilities

We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering team. In this role, you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

In this role, you will also be responsible to:

• Implement agent-based AI solutions using the Workato Agentic AI platform.

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.

• Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability.

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 4+ years of relevant experience in design, development, and implementation.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

Nice to have

• Hands-on experience with any of the following: Java, Python, or Ruby.

• Experience working with integration platforms such as TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools.

• Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure.

• Experience with in Workato.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

(REQ ID: 2750)

We are looking for a Senior Backend Engineer (GoLang) with deep Go expertise to join the Gateways team. This is a hands-on individual contributor role with expectations to own subsystems end-to-end and drive technical direction in your area of ownership.

The Gateways team owns Workato's API management, gateway, and routing infrastructure — the layer that sits between external consumers and the platform's core services. Our scope includes the classic API Management (APIM) product, an AI Gateway for LLM traffic management, and an MCP Gateway for Model Context Protocol integration. We operate at high scale, low latency, and with strict availability requirements.

Responsibilities

• Design, build, and operate high-performance gateway and routing components in Go
• Own technical direction for your area: author design documents, lead architectural reviews, evaluate trade-offs, and drive decisions to conclusion
• Build and evolve infrastructure for authentication, caching, rate limiting, request queuing, and traffic shaping
• Collaborate with SRE, Infrastructure, and Platform teams to meet availability, scalability, and observability requirements
• Stay current with relevant technologies, protocols, and industry patterns; present findings and proposals for architectural review
• Deliver features end-to-end: from design through production rollout and ongoing maintenance

Requirements

Must Have

• 10+ years of professional software engineering experience
• 5+ years of hands-on backend development in Go, with strong command of concurrency patterns, performance profiling, and idiomatic design
• Deep understanding of Go internals: scheduler, garbage collector, memory model, and runtime behavior under load
• Strong systems programming foundation: understanding of how things work below the application layer
• Deep network knowledge: TCP connection lifecycle, TLS/mTLS handshake and termination, HTTP/1.1, HTTP/2, HTTP/3 (QUIC), WebSocket, SSE
• Applied cryptography: symmetric/asymmetric encryption, certificate chains of trust, key management, signing and verification
• Proven track record of designing and scaling distributed, highly available systems
• Solid understanding of large-scale web infrastructure: load balancers, reverse proxies, application servers, databases, message brokers, caching layers, and observability stacks
• Experience authoring system/architecture design documents and leading technical reviews
• Ability to identify bottlenecks at both the code level and the system level, and propose pragmatic solutions
• Working knowledge of Kubernetes concepts and deployment patterns
• BS/MS in Computer Science, Engineering, or equivalent demonstrated experience

Nice to Have

• Reading-level familiarity with Ruby (on Rails) — the Workato platform core is Ruby-based and owned by other teams, but integration points require the ability to navigate and understand existing code
• Familiarity with AI/LLM serving infrastructure: model proxying, token metering, streaming protocols
• Experience with Docker, container orchestration, and cloud infrastructure (AWS, Azure, or GCP)
• Experience with Redis-based caching and pub/sub patterns
• Exposure to API gateway or service mesh internals (e.g., Envoy, Kong, custom proxies)
• Integration with third-party REST/gRPC APIs at scale (throttling, retries, circuit breaking, batch processing)
• Contributions to open-source projects

Soft Skills

• Comfortable working in a globally distributed team across multiple timezones (the team spans Singapore, Europe, and the US)
• Strong written and spoken English — sufficient for design discussions, code reviews, and cross-team collaboration
• Full-cycle product delivery mindset: from problem framing through production and maintenance
• Open to experimentation; pragmatic about adopting new technologies

(REQ ID: 2674)

Responsibilities

We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering tea.. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

• Implement agent-based AI solutions using the Workato Agentic AI platform.

• Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform

• Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows

• Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 4+ years of relevant experience in design, development, and implementation, with at least 1 years of experience in Workato, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• Hands-on experience with any of the following: Java, Python, or Ruby

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

Job Req ID: 2612

Responsibilities

We are seeking a product-minded Staff Software Engineer to join our San Francisco team focused on building the next generation of developer products. This role is at the forefront of innovation, specifically creating tools and platforms for developers who are building LLM and Agentic applications. You will be instrumental in shaping the future of how developers interact with and build on top of Workato's ecosystem in the age of AI. You will collaborate closely with product, engineering, and developer relations teams to deliver robust, scalable, and intuitive services. This role requires a high technical bar, plus an emphasis on developer ergonomics, so we can deliver a delightful developer experience.

• Design, build, and maintain robust, scalable, and high-quality developer-facing products and APIs for LLM and Agentic application development.

• Collaborate closely with product managers, designers, developer relations and other engineers to translate developer needs and product requirements into elegant technical solutions.

• Write clean, maintainable, and well-tested code, and contribute to a high standard of engineering excellence within the team.

• Implement and improve validation, monitoring, and observability for ML services within the sandbox environment.

• Drive the full development lifecycle: from ideation and architecture to deployment and continuous improvement.

• Continuously evaluate and optimize existing implementations for performance, scalability, and developer usability.

• Identify and resolve bottlenecks, bugs, and technical challenges in a fast-paced, iterative environment.

• Conduct code reviews and mentor team members to uphold high engineering standards.

• Stay at the cutting edge of AI, LLMs, and developer tooling, bringing new ideas and technologies to the team.

• This role is on-site in our San Francisco Office.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or equivalent industry experience.

• 8+ years of experience of professional software development experience, with a proven track record of shipping high-quality products.

• You are a product-minded engineer who thinks deeply about the end-user. You have strong opinions about what makes a great developer experience.

• You have experience building developer-facing products, APIs, SDKs, or CLIs.

• You are proficient in one or more modern programming languages such as Go, Python, Ruby, or JavaScript and hands-on experience with LLM models.

• Proven track record of deploying and maintaining ML services in production environments is a strong plus.

• Solid understanding of API design, developer tooling, software architecture, data structures, and algorithms.

• LLMops/MLops experience is a strong plus, especially in developer-facing products.

• Experience building or supporting developer platforms, APIs, or sandbox environments is highly desirable.

Soft Skills / Personal Characteristics

• Excellent written and verbal communication skills in English.

• Collaborative team player with a passion for empowering developers and improving developer experience.

• Adaptable, proactive, and creative—comfortable working in a dynamic, startup-like environment.

• Strong problem-solving skills and a continuous improvement mindset.

Join us in San Francisco and help shape the future of developer innovation with AI-powered sandbox experiences!

(REQ ID: 2710)

Responsibilities

Join Workato’s global Candidate Success Team and help create experiences candidates and stakeholders remember fondly.

You’ll shape and deliver thoughtful, high-touch hiring journeys that reflect how we operate: connected, efficient, and intentional. Throughout the hiring process, you’ll make sure every step feels clear, smooth, and worth people’s time, while thoughtfully incorporating local cultural nuances without losing that consistency.

You’ll partner closely with Talent Acquisition, hiring managers and teams to keep everything running seamlessly and make sure every candidate experience feels intentional. In this role, you’ll be responsible for:

• Owning the interview scheduling process across APAC, US, and EMEA regions — coordinating complex, multi-timezone panels, managing calendar conflicts, and triaging scheduling requests to keep SLAs on track.

• Partner with Talent Acquisition team, hiring managers, interviewers, and candidates as a central point of contact for scheduling logistics and process questions

• Drive candidate engagement throughout the hiring process — keeping candidates informed, responsive, and warm from early interview stages through final interview

• Configure and manage jobs in Greenhouse ATS, ensuring requisition details, approval workflows, and job fields are accurate 

• Manage the job approval process, coordinating with hiring managers and TAPs to keep jobs moving through without bottlenecks

• Maintain data integrity in Greenhouse, making sure workflows are followed and records are clean for downstream reporting

• Handle sensitive candidate and compensation information with discretion and confidentiality

• Identify process gaps and inefficiencies — you're not just running the process, you're actively improving it

• Help maintain and improve coordinator documentation and SOPs

Requirements

Qualifications:

• 2+ years of experience as a recruiting coordinator or in an HR operations/admin role

• Willing to commit to work hours that align with USA / Europe workday

• Hands-on experience with interview scheduling coordination and ATS management 

• Detail-oriented with strong organizational skills and the ability to manage competing priorities

• Comfortable managing complex, multi-timezone scheduling with multiple stakeholders

• Experience communicating across a globally distributed team — you will partner daily with colleagues in the US, APAC, EMEA

• Proficiency in Greenhouse ATS, Google Suite and Jira Service Management (JSM) is highly preferred

Nice to have:

• Experience at a high-growth SaaS or tech company

What success looks like in this role:

• You successfully keep things on track, even when you’re juggling multiple roles and moving pieces. Details are meticulously managed on your watch.

• When plans change – you maintain composure, swiftly figure out the necessary adjustments, and drive progress seamlessly.

• You ensure candidates consistently leave the process feeling informed, respected, and taken seriously, regardless of the hiring decision.

(REQ ID:)

Workato AI Lab

About Workato AI Lab

Workato AI Lab is at the forefront of enterprise AI innovation, developing cutting-edge agentic systems that transform how businesses automate and optimize their workflows. Our team bridges academic research with real-world applications, creating AI systems that serve millions of users across global enterprises.

Responsibilities

We are seeking exceptional graduate students to join our AI Lab as Research Interns in San Francisco. You'll work on fundamental problems in LLM-based agentic systems and efficient AI infrastructure, with opportunities to publish your research while making direct impact on production systems serving enterprise customers.

We are now filling intern positions for Winter 2026 and Spring 2027. 

Research Areas

• LLM Agent Systems: Design and implement intelligent agent architectures for complex enterprise automation tasks, including multi-agent collaboration, MCP, and reasoning frameworks

• Efficient LLM Fine-tuning: Develop novel methods for parameter-efficient adaptation, alignment, and reinforcement learning for large language models

• High-Performance LLM Inference: Optimize inference pipelines through systems-level innovations, kernel development, and deployment strategies

In this role, you will also be responsible to:

• Conduct original research on LLM agent architectures and optimization techniques

• Develop and evaluate novel algorithms with both academic rigor and production feasibility

• Present your work at internal research seminars and external conferences

• Mentor and collaborate with LLM  engineers on implementation and deployment

Requirements

Qualifications / Experience / Technical Skills

• Currently pursuing MS/PhD in Computer Science, Machine Learning, Natural Language Processing, or related fields

• Publications at top-tier venues (ICML, NeurIPS, ICLR, ACL, EMNLP, NAACL)

• Strong programming skills in Python and PyTorch

• Ability to work in-person at our San Francisco office

• Ability to work independently and collaborate across research and engineering teams

Preferred:

• Experience with self-evolving agent systems

• Proficiency in CUDA programming and custom kernel development for LLM operations

• Background in reinforcement learning-based LLM fine-tuning 

• Track record of contributions to production inference systems such as vLLM, TensorRT-LLM, SGLang, or Hugging Face ecosystem

• Experience bridging academic research with production systems

• Open-source contributions to widely-used ML infrastructure projects

(REQ ID: 2690)

Responsibilities

We are seeking a product-minded Senior Software Engineer to join our San Francisco team focused on building the next generation of developer products. This role is at the forefront of innovation, specifically creating tools and platforms for developers who are building LLM and Agentic applications. You will be instrumental in shaping the future of how developers interact with and build on top of Workato's ecosystem in the age of AI. You will collaborate closely with product, engineering, and developer relations teams to deliver robust, scalable, and intuitive services. This role requires a high technical bar, plus an emphasis on developer ergonomics, so we can deliver a delightful developer experience.

 In this role, you will also be responsible to:

• Design, build, and maintain robust, scalable, and high-quality developer-facing products and APIs for LLM and Agentic application development.

• Collaborate closely with product managers, designers, developer relations and other engineers to translate developer needs and product requirements into elegant technical solutions.

• Write clean, maintainable, and well-tested code, and contribute to a high standard of engineering excellence within the team.

• Implement and improve validation, monitoring, and observability for ML services within the sandbox environment.

• Drive the full development lifecycle: from ideation and architecture to deployment and continuous improvement.

• Continuously evaluate and optimize existing implementations for performance, scalability, and developer usability.

• Identify and resolve bottlenecks, bugs, and technical challenges in a fast-paced, iterative environment.

• Conduct code reviews and mentor team members to uphold high engineering standards.

• Stay at the cutting edge of AI, LLMs, and developer tooling, bringing new ideas and technologies to the team.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or equivalent industry experience.

• 5+ years of experience of professional software development experience, with a proven track record of shipping high-quality products.

• You are a product-minded engineer who thinks deeply about the end-user. You have strong opinions about what makes a great developer experience.

• You have experience building developer-facing products, APIs, SDKs, or CLIs.

• You are proficient in one or more modern programming languages such as Go, Python, Ruby, or JavaScript and hands-on experience with LLM models.

• Proven track record of deploying and maintaining ML services in production environments is a strong plus.

• Solid understanding of API design, developer tooling, software architecture, data structures, and algorithms.

• LLMops/MLops experience is a strong plus, especially in developer-facing products.

• Experience building or supporting developer platforms, APIs, or sandbox environments is highly desirable.

Soft Skills / Personal Characteristics

• Excellent written and verbal communication skills in English.

• Collaborative team player with a passion for empowering developers and improving developer experience.

• Adaptable, proactive, and creative—comfortable working in a dynamic, startup-like environment.

• Strong problem-solving skills and a continuous improvement mindset.

(REQ ID: 2428)

Responsibilities

We are seeking a product-minded Software Engineer to join our San Francisco team focused on building the next generation of developer products. This role is at the forefront of innovation, specifically creating tools and platforms for developers who are building LLM and Agentic applications. You will be instrumental in shaping the future of how developers interact with and build on top of Workato's ecosystem in the age of AI. You will collaborate closely with product, engineering, and developer relations teams to deliver robust, scalable, and intuitive services. This role requires a high technical bar, plus an emphasis on developer ergonomics, so we can deliver a delightful developer experience. You will also be responsible to:

• Design, build, and maintain robust, scalable, and high-quality developer-facing products and APIs for LLM and Agentic application development.

• Collaborate closely with product managers, designers, developer relations and other engineers to translate developer needs and product requirements into elegant technical solutions.

• Write clean, maintainable, and well-tested code, and contribute to a high standard of engineering excellence within the team.

• Implement and improve validation, monitoring, and observability for ML services within the sandbox environment.

• Drive the full development lifecycle: from ideation and architecture to deployment and continuous improvement.

• Continuously evaluate and optimize existing implementations for performance, scalability, and developer usability.

• Identify and resolve bottlenecks, bugs, and technical challenges in a fast-paced, iterative environment.

• Conduct code reviews and mentor team members to uphold high engineering standards.

• Stay at the cutting edge of AI, LLMs, and developer tooling, bringing new ideas and technologies to the team.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or equivalent industry experience.

• 3+ years of experience of professional software development experience, with a proven track record of shipping high-quality products.

• You are a product-minded engineer who thinks deeply about the end-user. You have strong opinions about what makes a great developer experience.

• You have experience building developer-facing products, APIs, SDKs, or CLIs.

• You are proficient in one or more modern programming languages such as Go, Python, Ruby, or JavaScript and hands-on experience with LLM models.

• Proven track record of deploying and maintaining ML services in production environments is a strong plus.

• Solid understanding of API design, developer tooling, software architecture, data structures, and algorithms.

• LLMops/MLops experience is a strong plus, especially in developer-facing products.

• Experience building or supporting developer platforms, APIs, or sandbox environments is highly desirable.

Soft Skills / Personal Characteristics

• Excellent written and verbal communication skills in English.

• Collaborative team player with a passion for empowering developers and improving developer experience.

• Adaptable, proactive, and creative—comfortable working in a dynamic, startup-like environment.

• Strong problem-solving skills and a continuous improvement mindset.

(REQ ID: 2242)

Responsibilities

We are looking for an experienced Staff Forward Deployed Engineer to join our Forward Deployed Engineering team. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking, and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020”, the “Hottest 13 Productivity Software Startups to Watch in 2020!”, and the “Top 15 startups helping even non-programmers build simple apps, ahead of an expected software developer shortage” by Business Insider.

In this role, you will also be responsible to:

• Architect and design intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform

• Design and deploy Agentic AI solutions using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)

• Develop techniques enabling large language models (LLMs) to reliably author complex behaviors

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. 

• Work closely with clients to understand requirements and provide technical guidance.

• Tailor Workato AI solutions to meet specific client needs, ensuring optimal functionality and scalability.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability

• With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. 

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks.

• Ensure AI-driven automation is fault-tolerant, efficient, and aligned with enterprise IT best practices

• Create and deliver custom product demonstrations to support the sales and other internal teams.

• Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base

• Prioritize and deliver outstanding customer service experience to Workato customers

• Play a key role right from the product ideations stage to the implementation stage.

• Support the product manager in creating the technical and design specifications

Requirements

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education - Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• Total12+ years of relevant experience in the field of design, development and implementation.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations

• Knowledge of Implementing Integration projects is a must. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases.

• 5+ years of experience, working with Integration Platform such as TIBCO, Dell Boomi, MuleSoft etc is a plus. Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure

• Strong working knowledge with APIs - RESTful, SOAP/XML. Sound knowledge of Data Structure - JSON. Sound knowledge of any RDBMS/NoSQL. 

• 2-3  years of coding experience (Java/Python/Ruby)

• Technical background or a good understanding of technology and industry trends, especially in the app integration space

• Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo is a plus

• Working knowledge on Microservices or API-based integration architecture, Event driven architecture, Process Automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

(REQ ID: 2747)

Responsibilities

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform . You will work closely with engineers across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems.

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.

• Collaborate with engineering teams to plan and deliver complex platform initiatives.

• Patch and optimize open-source components for performance and security.

• Develop low-level internal services using Linux syscalls and networking primitives.

• Manage and provision AWS infrastructure using Terraform and Kubernetes.

• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.

• Improve and maintain CI/CD pipelines for scalable and secure component delivery.

• Tune Linux systems and open-source software for high performance and hardened security.

• Build internal tools to streamline engineering workflows and operational automation.

• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

• 7+ years of experience in infrastructure or systems engineering roles.

• Proven expertise in distributed systems and cloud-native architectures.

• Strong understanding of Linux internals, including networking and system-level performance tuning.

• Experience operating infrastructure on AWS at scale.

• Proficiency with Terraform, Kubernetes. 

• Solid understanding of network security and cloud security best practices.

• Hands-on experience optimizing CI/CD workflows and automating deployments.

• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.

• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.

• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.

• Understanding of Vault or other secrets management systems.

• Contributions to or maintenance of open-source infrastructure projects.

Tech Stack

• AWS • Terraform • Kubernetes • Docker • Linux • Golang • ArgoCD • Kafka • PostgreSQL Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

(REQ ID: )

Responsibilities

Workato is looking for a Business Operations Manager to join our Japan team.
In this role, you will serve as both a strategic partner to the Head of Japan and a Sales Operations hub for the region. On one side, you will create executive-ready strategic content, managing execution of key priorities, and ensuring cross-functional alignment. On the other, you will own Sales Operations — from reporting and pricing facilitation to Salesforce administration and sales enablement. This is a high-impact, dual-function role that requires both strategic thinking and operational rigor.

In this role, you will also be responsible to:

Business Management
Executive Support & Strategy Execution

• Create high-quality strategic content — executive presentations, business reviews, and briefing documents — for leadership and global audiences.

Cross-Functional Coordination

• Support cross-functional initiatives across Sales, Marketing, Professional Services, and Customer Success to drive Japan-wide alignment.
• Lead business readiness activities for new product launches, GTM initiatives, and organizational changes.

Sales Operations
Reporting & Analytics

• Build and maintain reporting frameworks and dashboards to track pipeline health, team performance, and operational KPIs.
• Produce data-driven insights and actionable recommendations for weekly, monthly, and quarterly business reviews.
• Own QBR content creation — design and prepare high-quality materials for Japan leadership and global reporting.

Sales Enablement

• Support Sales Enablement activities including training materials, process documentation, and tool readiness.
• Drive standardization of sales processes and support onboarding programs to improve team-wide performance.
• Collaborate with global Enablement teams to localize and implement programs for the Japan market.

Pricing & Pricing Operations

• Facilitate Japan pricing decisions in collaboration with the global Pricing team and business leadership, ensuring alignment between market needs and pricing strategy.
• Prepare, maintain, and update Pricing Tools to ensure the sales team has accurate and current information for customer engagements.
• Support pricing escalation processes and provide analysis to inform local pricing decisions.

Sales Segmentation & Territory Support

• Support Sales Segmentation and Territory design exercises with data analysis and market insights.
• Provide segment-level analysis (customer characteristics, competitive landscape, growth potential) to inform resource allocation and GTM strategy.

Salesforce Administration (CRM)

• Manage Salesforce administration for Japan — including data quality management, user support, and report/dashboard creation.
• Drive Salesforce configuration and workflow improvements aligned with changes in the sales process.
• Partner with global RevOps/CRM teams to implement and localize system enhancements.

Requirements
Qualifications / Experience / Technical Skills

• 5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related field, preferably within a B2B SaaS or technology company.
• Hands-on experience in Sales Operations — covering at least one of: reporting/dashboards, pricing operations, or CRM administration.
• Proven track record of supporting senior leadership (GM, Country Head, or C-suite) in strategy execution and executive content creation.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable recommendations.
• Salesforce administration experience required; Salesforce Admin certification is a plus.
• Proficiency with BI and reporting tools (Sigma, Tableau, Looker, Google Sheets, Excel, etc.).
• Experience with business planning processes — annual planning, QBRs, OKR/KPI frameworks.
• Familiarity with sales enablement platforms is a plus.
• Fluency in both Japanese and English (written and spoken); ability to operate effectively in a bilingual, cross-cultural environment.
• Bachelor's degree in Business Administration, Economics, or a related field; MBA is a plus.

Soft Skills / Personal Characteristics

• Execution-focused ownership — drives multiple priorities in parallel through to completion without being directed.
• Analytical yet action-oriented — derives insight from data and converts it into practical recommendations quickly.
• Strong communicator — presents complex information clearly and concisely to both Japanese and global stakeholders at all levels.
• Collaborative & relationship-oriented — builds trust and consensus across teams and functions; navigates cross-cultural dynamics with ease.
• Proactive & adaptable — takes initiative and thrives in ambiguous, fast-moving environments.

職務内容

WorkatoはJapanチームに加わるBusiness Operations Managerを募集しています。

本ポジションでは、Head of Japanの戦略パートナーとして、また地域のSales Operationsハブとして、二つの役割を担います。一方では、経営幹部向けの戦略コンテンツの作成、重要優先事項の実行管理、クロスファンクショナルな連携を推進します。もう一方では、レポーティングや価格設定のサポートからSalesforce管理・セールスイネーブルメントに至るまで、Sales Operationsを一手に担います。本ポジションは、戦略的思考と運営上の厳密さの双方が求められる、インパクトの大きなデュアルファンクション職です。

ビジネスマネジメント
エグゼクティブサポート・戦略実行

• リーダーシップおよびグローバルの聴衆向けに、エグゼクティブプレゼンテーション・ビジネスレビュー・ブリーフィング資料など、高品質な戦略コンテンツを作成する。

クロスファンクショナルコーディネーション

• Sales・Marketing・Professional Services・Customer Successにまたがるクロスファンクショナルな取り組みを支援し、Japan全体のアライメントを推進する。
• 新製品ローンチ・GTMイニシアティブ・組織変更に向けたビジネスレディネス活動をリードする。

セールスオペレーションズ
レポーティング・アナリティクス

• パイプラインの健全性・チームパフォーマンス・オペレーショナルKPIを追跡するレポーティングフレームワークおよびダッシュボードを構築・維持する。
• 週次・月次・四半期ビジネスレビューに向けて、データドリブンなインサイトと実行可能な提言を提供する。
• QBRコンテンツの作成を担当し、Japanリーダーシップおよびグローバルレポーティング向けの高品質な資料を設計・準備する。

セールスイネーブルメント

• トレーニング資料・プロセスドキュメント・ツール整備など、セールスイネーブルメント活動を支援する。
• 営業プロセスの標準化を推進し、チーム全体のパフォーマンス向上を目的としたオンボーディングプログラムをサポートする。
• グローバルイネーブルメントチームと連携し、Japanマーケット向けにプログラムをローカライズ・実装する。

プライシング・プライシングオペレーション

• グローバルPricingチームおよびビジネスリーダーシップと連携し、市場ニーズと価格戦略のアライメントを確保しながら、Japanの価格決定を支援する。
• 営業チームが顧客対応において正確かつ最新の情報を活用できるよう、Pricing Toolsを準備・維持・更新する。
• 価格エスカレーションプロセスをサポートし、ローカルの価格決定に資する分析を提供する。

セールスセグメンテーション・テリトリーサポート

• データ分析および市場インサイトを活用し、Sales SegmentationおよびTerritoryデザインの取り組みを支援する。
• リソース配分とGTM戦略の検討に向けて、セグメント別分析（顧客特性・競合状況・成長ポテンシャル）を提供する。

Salesforce管理（CRM）

• Japan向けのSalesforce管理を担当し、データ品質管理・ユーザーサポート・レポート/ダッシュボードの作成を行う。
• 営業プロセスの変化に合わせたSalesforceの設定およびワークフロー改善を推進する。
• グローバルRevOps/CRMチームと連携し、システム強化のローカライズと実装を行う。

応募要件
資格・経験・技術スキル

• Sales Operations・Revenue Operations・Business Operations、または関連分野における5年以上の経験（B2B SaaSまたはテクノロジー企業での経験があれば尚可）。
• Sales Operationsの実務経験（レポーティング/ダッシュボード、プライシングオペレーション、CRM管理のいずれか一つ以上）。
• GM・Country Head・C-suiteなど上級リーダーシップの戦略実行およびエグゼクティブコンテンツ作成を支援した実績。
• 複雑なデータを解釈し、実行可能な提言に落とし込む高い分析力。
• Salesforce管理経験必須。Salesforce Admin認定資格があれば尚可。
• BIおよびレポーティングツール（Sigma・Tableau・Looker・Google Sheets・Excelなど）の利用経験。
• ビジネスプランニングプロセス（年次計画・QBR・OKR/KPIフレームワーク）の経験。
• セールスイネーブルメントプラットフォームの知識があれば尚可。
• 日本語・英語ともに高い流暢性（読み書き・会話）。バイリンガルかつクロスカルチャーな環境での業務遂行能力。
• ビジネス管理・経済学または関連分野の学士号。MBAがあれば尚可。

ソフトスキル

• 実行力と当事者意識 — 指示を待たず、複数の優先事項を並行して最後まで推進できる。
• 分析力と行動力の両立 — データからインサイトを導き、実践的な提言に素早く変換できる。
• 高いコミュニケーション能力 — 複雑な情報を日本・グローバル双方のあらゆるレベルのステークホルダーに対して、明確かつ簡潔に伝えられる。
• 協調性と関係構築力 — チームや部門横断的に信頼とコンセンサスを築き、クロスカルチャーなダイナミクスをスムーズに乗りこなせる。
• プロアクティブさと適応力 — 自ら主体的に行動し、曖昧でスピーディーな環境においても力を発揮できる。

(REQ ID: 2670)

🚀 About the Role

Workato is seeking a highly motivated and results-driven individual to join our growing sales team as an Enterprise Account Executive. In this role, you’ll own the full customer lifecycle, from prospecting and qualification to closing and post-sales growth.

This is a great opportunity for someone who thrives in a fast-paced, high-growth environment and wants to help shape the foundation of our enterprise sales motion. You’ll collaborate closely with peers and leadership to refine best practices and influence the long-term sales playbook as we scale.

🔑 Responsibilities

• Own the full sales cycle from prospecting to close

• Drive strategic, consultative sales cycles that may involve POCs, multiple stakeholders, executive alignment, and pricing negotiations

• Build and maintain strong customer relationships with enterprise accounts

• Consistently meet and exceed quarterly and annual sales targets

• Manage pipeline with precision and deliver accurate sales forecasting

• Develop deep product expertise and communicate technical value propositions clearly

• Identify and understand customer needs, pain points, and business goals

• Share feedback and best practices internally to help shape our evolving sales strategy

• Be a company builder, contribute to team culture, and playbook development

✅ Requirements

Experience & Technical Skills

• 5–10 years of experience in a full-cycle, closing sales role

• Proven track record of meeting or exceeding quota in enterprise sales

• Experience owning relationships and driving growth with enterprise customers

Preferred Locations

• Based in TX, OK, LA, or east of the Mississippi River

• Please note: We are not currently considering candidates based in WI, IL, or IN, as we have sufficient coverage in those area

Personal Traits

• Highly collaborative, self-starter mindset with a strong sense of ownership

• Comfortable operating in a dynamic, fast-paced environment

• Excited to build something new rather than follow a static, established playbook

Please note: This posting is intended to build a talent pool for anticipated headcount over the next two quarters. Interviews may begin as the role moves closer to activation, with timelines subject to change.

Compensation: For candidates located within the preferred regions listed above, the base salary range for this role is $140,000–$150,000, plus variable compensation, benefits, perks, and equity.

#LI-NJ1

Responsibilities

Workato is on an extraordinary growth trajectory — and we're looking for Account Executives ready to grow with us. As we continue to scale rapidly across the Nordics region, we're seeking an entrepreneurial company builder who thrives in dynamic environments and knows how to turn ambition into results.

This isn't a role for someone who follows a playbook. It's for someone who writes one. You'll have the autonomy to shape strategy, build from the ground up, and make a real impact in one of the most exciting chapters of our journey. If you have a builder's mindset, a flexible approach to challenges, and the hunger to be part of something memorable — this is your moment.

Requirements

Qualifications / Experience / Technical Skills

• 2-5 Years of experience in B2B sales, with a proven track record in enterprise SaaS or technology sales.

• Experience in working on outbound / community-driven prospecting in the technology space.

• Have worked successfully with business partners and know how to build long lasting relationships with our VAR ecosystem

• Demonstrate tenacity, grit, and resilience when faced with adverse conditions.

• You have experience handling and owning relationships with customers

• Proven track record of consistently meeting or exceeding targets

• You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications

• Native Nordic speaker and proficiency in English, preferably based out of Stockholm

Soft Skills / Personal Characteristics

• You are an enthusiastic, energetic team player who is comfortable working in a fast-paced and evolving environment

• You are known for your strong work ethic and hunter mentality

• You desire to build something new that can change the world, versus fitting neatly into a large company with an established static playbook

• You are a competitor with a thirst for success and a can-do attitude

• You enjoy problem solving and can demonstrate an ability to develop creative ideas to address new opportunities or challenges you face

• You will be naturally good at managing your time and balancing a number of conflicting priorities

• You will have a strong morale compass and apply your values to the way we conduct business with new prospects and existing clients

(REQ ID: 2671)

Responsibilities

We are looking for an exceptional Commercial Account Executive to join our growing team in Korea. You will also be responsible to:

• Hunting and acquiring new commercial/mid-market enterprise logos in the fast-growing South Korea market, with a primary focus on new business development

• Building and executing a comprehensive territory plan targeting some of the largest enterprises in South Korea

• Selling both directly and through channel partners to maximize market penetration

• Multi-threading with C-level executives across business units in your target accounts, working alongside our SDRs, partner sales, and marketing teams

• Reporting to the Regional Sales Manager while maintaining autonomy in your day-to-day approach

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of experience in a full cycle, closing role with a proven hunter mentality

• Demonstrated success in acquiring new enterprise logos and building territories from the ground up

• Experience handling and owning relationships with enterprise companies, preferably in the South Korea market

• Proven track record of consistently meeting or exceeding quota

• Fluent in both Korean and English

Soft Skills / Personal Characteristics

• First and foremost, you're a hunter and a salesperson. You thrive on the challenge of breaking into new accounts and winning new business in an evolving, fast-growing environment. You don't like to sit back and enjoy the comfort of a large corporate.

• You're coachable and possess excellent listening skills. You're open to feedback, willing to adapt your approach, and flexible in responding to changing market dynamics.

• You're collaborative but not a lone wolf. You know how to play as a team and craft large complex deals by pulling in colleagues with whom you've built trust.

• You're comfortable with the natural ambiguity of a startup environment and not reliant on corporate safety nets.

• You demonstrate resilience and persistence in pursuing new opportunities while maintaining a customer-centric approach.

(REQ ID: 2585)

Responsibilities 

We are looking for an exceptional Chief Client Architect to join our growing team. In this role, you will be responsible to: 

Executive Advisory & Flagship Account Leadership

• Serve as the primary executive technical advisor to customer CIOs, CTOs, and senior business stakeholders
• Own the long-term customer architecture and automation strategy, aligned to business priorities and enterprise standards
• Lead executive-level discussions on platform adoption, operating models, governance maturity, and technology investment decisions
• Act as the single point of accountability for post-sales technical strategy and architectural decisions for flagship accounts

AI, Agentic Automation & Enterprise MCP Strategy

• Shape and guide customers’ AI and agentic automation journeys, leveraging Workato’s AI capabilities and ecosystem
• Advise on the design and adoption of agent-based workflows, human-in-the-loop models, and decision automation
• Partner with customer executives to define enterprise MCP (Model Context Platform / orchestration) strategies, including:
• Context management across applications, data, and workflows
• Secure orchestration of AI agents and automations
• Governance, observability, and lifecycle management for AI-driven systems
• Align AI and agentic initiatives with enterprise security, compliance, and risk requirements
• Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes

Expansion, Value Realization & Commercial Impact

• Drive software expansion, adoption depth, and renewal confidence through strategic advisory and roadmap alignment
• Identify and shape multi-year expansion opportunities tied to automation, integration, and AI-driven transformation
• Partner with Account Executives and Customer Success leadership on account strategy, risk mitigation, and executive alignment
• Track, articulate, and executive-report value realization outcomes linked to Workato adoption

Strategic Consulting & Advisory Delivery

• Lead high-impact professional services engagements requiring executive-level judgment and architectural depth
• Apply and evolve Workato advisory methodologies, including GEARS and Embedded Product Guide, across customer environments
• Guide customers through:
• Enterprise automation and integration target-state definition
• Prioritization of integration, automation, and AI use cases
• Advanced prototyping and accelerator-led delivery
• Recipe and agent lifecycle management best practices
• Advise on enterprise operating models that enable scalable automation and AI adoption

Architecture Governance & Decision Authority

• Define and enforce architecture principles, standards, and guardrails across customer implementations
• Act as escalation authority for non-standard architectures, AI design exceptions, and complex trade-offs
• Guide customers on governance models covering integration, automation, and AI agents
• Ensure solutions are scalable, secure, and aligned with long-term enterprise architecture objectives

Frameworks, Thought Leadership & Enablement

• Contribute to the evolution of Workato’s architecture frameworks, AI patterns, and best practices
• Create reusable executive-level assets such as reference architectures, strategy decks, and white papers
• Serve as a Workato evangelist, articulating platform value across automation, integration, and AI
• Mentor and enable Strategic Advisors, Technical Architects, and extended post-sales teams
• Support partner enablement and delivery excellence across the Workato ecosystem

Requirements 

Required

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
• 20+ years of technology transformation consulting experience, including integration, middleware, or API management platforms
• 15+ years in an Enterprise Architect, Digital Architect, or similar senior architecture role
• Demonstrated experience advising C-level executives on technology strategy and enterprise transformation
• Strong understanding of enterprise security, governance, and operating models
• Proven track record of driving platform expansion and value realization through professional services
• Excellent executive communication skills, including board-level presentations and strategic documentation
• Ability to operate independently in complex, ambiguous environments and take ownership of outcomes
• Travel to the client site up to 50%, but may be higher or lower based on prevailing circumstances

Preferred:

• Master’s (but not required) in Computer Science, Software Engineering, Business, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experiences may also apply. 
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
• Knowledge of AWS, Azure, and GCP
• Experience having worked in a start-up environment

(REQ ID: 2608)

Responsibilities

We are looking for an exceptional Enterprise Account Executive to join our growing team in Korea, covering Asia. In this role, you will also be responsible to:

• You'll be joining a team of 6 AEs, split by vertical across commercial and enterprise accounts.

• Reporting directly to our VP of sales, you'll build and execute a territory plan targeting some of the largest enterprises in Asia.

• You'll be almost wholly focused on new business. Both selling directly and with/through channel partners.

• Along with our SDRs, partner sales and marketing teams you will multi-thread with C level executives across business units in your target accounts. Aiming to craft deals over >$100k.

• You'll be based in Singapore with access to our Suntec office, but we'll trust you with  total flexibility to work in the way that suits you.

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of experience in a full cycle, closing role

• Experience handling and owning relationships with enterprise companies • Proven track record of consistently meeting or exceeding quota

Soft Skills / Personal Characteristics

• First and foremost, you're a sales person. 

• You enjoy being in an evolving fast growing  environment and you don't like to sit back enjoying the comfort of a large corporate.

• You're a hunter, but not a lone wolf. You know how to play as a team and how to craft  large complex deals by pulling in colleagues who you've built trust with.

• You'll have to be comfortable with the natural ambiguity that comes in a startup  environment and not reliant on corporate safety nets.

Responsibilities

Workato is on an extraordinary growth trajectory — and we're looking for Account Executives ready to grow with us. As we continue to scale rapidly across the Benelux region, we're seeking an entrepreneurial company builder who thrives in dynamic environments and knows how to turn ambition into results.

This isn't a role for someone who follows a playbook. It's for someone who writes one. You'll have the autonomy to shape strategy, build from the ground up, and make a real impact in one of the most exciting chapters of our journey. If you have a builder's mindset, a flexible approach to challenges, and the hunger to be part of something memorable — this is your moment.

• 2-5 Years of experience in B2B sales, with a proven track record in enterprise SaaS or technology sales.
• Experience in working on outbound / community-driven prospecting in the technology space.
• Have worked successfully with business partners and know how to build long lasting relationships with our VAR ecosystem
• Demonstrate tenacity, grit, and resilience when faced with adverse conditions.
• You have experience handling and owning relationships with customers
• Proven track record of consistently meeting or exceeding targets
• You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications
• Native Dutch speaker and proficiency in English, preferably based out of Amsterdam, Netherlands

Soft Skills / Personal Characteristics

• You are an enthusiastic, energetic team player who is comfortable working in a fast-paced and evolving environment
• You are known for your strong work ethic and hunter mentality
• You desire to build something new that can change the world, versus fitting neatly into a large company with an established static playbook
• You are a competitor with a thirst for success and a can-do attitude
• You enjoy problem solving and can demonstrate an ability to develop creative ideas to address new opportunities or challenges you face
• You will be naturally good at managing your time and balancing a number of conflicting priorities
• You will have a strong morale compass and apply your values to the way we conduct business with new prospects and existing clients

Job Req ID: 2422

Responsibilities

We are seeking a detail-oriented, process-driven Partner Operations Analyst based in APAC to support both day-to-day partner operations and scalable automation initiatives across our partner ecosystem in that region. This role will report to our Partner Operations team based in the US. This role serves as a primary operational resource for our partner organization — fielding inquiries, resolving issues, building automations, and ensuring the systems and processes that power our partner business run smoothly and efficiently.

In addition to operational ownership, this role will collaborate closely with internal teams and external partner stakeholders to identify gaps, drive process improvements, and deliver data-driven insights that support pipeline growth. The position blends hands-on execution with analytical thinking, combining systems expertise with a proactive, partner-first mindset.

You will also be responsible to:

Overall

• Serve as the primary point of contact in APAC and EMEA for all partner operations and enablement inquiries, requests, and issues — providing timely, reliable support to both internal teams and external partner reps

• Build, update, and maintain Workato recipes, flows, and other automations for both internal partner teams and external partner sales reps

Partner Program & Tier Management

• Monitor partner health metrics via dashboards and reports, proactively flagging at-risk partners and coordinating tier changes as program milestones are met

• Ensure that every partner is compliant with their Tier in the respective regions.

Partner Onboarding

• Own end-to-end partner onboarding operations, including account provisioning, system access setup, and tracking progress against first-90-day milestones

• Evaluate and onboard new business partners in coordination with the partner team, ensuring a smooth and consistent experience from sign to activation

Systems & Data 

• Maintain CRM and PRM data integrity, including partner records, field accuracy, and workflow configurations that support clean reporting and reliable operations

• Serve as the operational liaison for system and product updates, ensuring partners have current and accurate information to effectively position and sell

• Manage the tech stack and data in APAC and EMEA regions related to the Partner Portal

Reporting & Governance 

• Build and maintain Sigma Dashboards that will surface insights to leadership and partner stakeholders. 

• Manage the partner deal and referral pipeline, flagging stalled opportunities and coordinating with the right internal stakeholders to keep deals moving

Requirements

Qualifications / Experience / Technical Skills

• 2–4 years of experience in partner operations, sales operations, revenue operations, or a related field in a SaaS or high-growth environment

• Familiarity with tools such as Allbound, Partner Page, Sigma, Salesforce is a strong plus.

• Familiarity with partner ecosystems, channel sales models, or SaaS go-to-market structures

• Experience building or managing automation workflows; Workato experience is a strong plus

• Strong analytical skills with the ability to build and interpret reports and dashboards; experience with Salesforce or similar CRM required

• Demonstrated ability to build and document scalable business processes from the ground up

• Experience managing partner enablement resources, LMS tools, or onboarding programs preferred

• Strong project management skills with the ability to coordinate across multiple stakeholders and departments simultaneously

• Excellent written and verbal communication skills

Soft Skills / Personal Characteristics

• You care deeply — We take pride in our work and aim to create meaningful impact for our customers and teammates. We pay attention to the details, think ahead, and hold ourselves to a high bar. Excellence isn’t optional — it’s part of who we are.

• No task is beneath us —We do what needs to be done. Titles and ego never outweigh team success.

• We communicate clearly and respectfully — Clarity is kindness. We are direct, open, and timely in our communication. We say what we mean, listen thoughtfully, and ensure no one is left guessing.

• We stay curious and keep improving — We challenge assumptions, explore new ideas, and continuously look for better ways to operate. Growth requires curiosity, courage, and a willingness to evolve.

• We act with integrity — Trust is earned over time and can be lost in a moment. We do what is right — even when it’s inconvenient or difficult. Integrity guides every decision we make.

• We are committed to impact — Great results require ownership and dedication. We step up when it matters, support one another, and stay focused on delivering meaningful outcomes for our customers and team.

(REQ ID: 2660)

Responsibilities

We are looking for an exceptional Embedded Customer Success Manager to join our growing team. In this role, you will be involved in Workato’s Embedded Business Unit, which is one of our fastest-growing and most strategic teams. We partner with software companies to embed Workato’s integration and automation platform directly into their products, enabling them to launch, sell, and scale a native integration offering to their own customers.

This is a high-impact, high-visibility role that sits at the intersection of product strategy, technical consulting, and business development. You will work with sophisticated software companies and need to operate credibly at every level of their organization, from the CTO to the front-line sales rep.

You will also be responsible to:

Customer Outcomes & Retention

• Own a portfolio of embedded customers, managing renewals and driving net revenue retention targets

• Understand each customer’s business goals, success metrics, and integration roadmap — and build a success plan that maps Workato capabilities to those outcomes

• Proactively identify risks to retention and adoption; lead escalation management and cross-functional resolution

• Conduct regular executive business reviews (EBRs) to communicate progress, value delivered, and next steps

Product Adoption & Enablement

• Guide customers through product launch, go-to-market readiness, and end-customer onboarding

• Enable customer product, engineering, and sales teams on Workato’s platform and best practices for building and selling embedded integrations

• Partner with customers to design and implement technical solutions that maximize platform value and end-customer adoption

• Identify expansion opportunities within existing accounts — including new use cases, product tiers, and Enterprise MCP capabilities

Business Strategy & Advisory

• Advise customers on integration product strategy, including packaging, pricing, and go-to-market design

• Support customers in developing sales enablement materials and internal champions to drive integration revenue

• Collaborate with Workato’s product team to advocate for customer needs and influence the embedded product roadmap

• Serve as the voice of the customer internally, synthesizing feedback into actionable insights for product, marketing, and engineering

Team & Culture

• Partner cross-functionally with Account Executives, Solutions Engineers, and Professional Services on pre- and post-sale activities

• Contribute to internal playbooks, onboarding resources, and best practice documentation

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of experience in customer success, technical account management, consulting, or product management — ideally in a SaaS or iPaaS environment

• Experience working with software companies (ISVs) or in an embedded / OEM partnership context is a strong plus

• Solid understanding of the software development lifecycle and ability to engage meaningfully with technical audiences (architects, engineers, product managers)

• Demonstrated track record of hitting or exceeding renewal and expansion targets

• Experience supporting customers through product launches, go-to-market initiatives, or sales enablement programs

• Familiarity with integration, automation, or workflow platforms (e.g., Workato, MuleSoft, Boomi, Zapier, or similar)

• Comfortable working with executive stakeholders and navigating complex, multi-team customer organizations

• BS/BA or equivalent practical experience

Soft Skills / Personal Characteristics

• Strategic thinker who can see the big picture while managing the details

• Excellent written and verbal communication skills, with the ability to translate complex technical concepts for non-technical audiences

• Entrepreneurial mindset — comfortable with ambiguity, able to build structure in a fast-moving environment

• Strong customer empathy and a genuine commitment to customer outcomes

• Highly organized, with the ability to manage multiple accounts and priorities simultaneously

• Collaborative team player who actively contributes to team culture and development

• Proactive problem-solver who doesn’t wait to be asked

• Passion for automation and its power to transform how businesses operate

For California applicants, the base pay for this role may range between $100,000 - $130,000 plus variable, benefits, perks, and equity.

(REQ ID: 2654)

Responsibilities

We are seeking a visionary Chief Strategic Architect to serve as Workato's technical authority and strategic advisor to our most critical prospects, customers, and the broader market within their assigned region. The Chief Strategic Architect operates at the nexus of technical credibility, executive influence, and market thought leadership, acting as the external-facing voice of Workato's innovation and technical vision.

This is not a sales role. It is a strategic, hybrid operator-advisor-influencer position. You will act as an extension of the executive team in the field, elevating conversations with senior leaders and positioning Workato as the essential platform for enterprise integration, AI orchestration, and intelligent automation.

This role is accountable for building technical trust across the customer lifecycle - from initial engagement through strategic expansion - while simultaneously shaping how the market understands enterprise integration, AI orchestration, and intelligent automation. The Chief Strategic Architect influences deal outcomes, product direction, and industry perception, ensuring Workato is recognized as the definitive leader in Enterprise Orchestration.

First 90 Days

Learn & Align (Days 0-30)

• Deep immersion into Workato's AI vision, product roadmap, and GTM strategy

• Shadow at least 10 executive customer conversations

• Develop initial point of view for engagement with CIO/CTO/CDO personas

Engage & Formulate (Days 30-60)

• Lead first strategic engagements with enterprise accounts

• Co-develop executive playbooks with Sales and Product teams

• Establish feedback loops with Product and Engineering teams

Influence & Scale (Days 60-90)

• Cultivate trusted relationships with C-level executives in 5+ strategic accounts

• Co-create first AI-driven integration use cases with customers

• Establish thought leadership presence through content and speaking opportunities

Technical Trust & Executive Relationships

• Engage directly with C-level executives (CIOs, CTOs, Chief Data Officers, Chief AI Officers) at enterprise accounts to shape integration strategies that solve complex business challenges

• Serve as trusted technical advisor throughout the customer lifecycle - from initial engagement through expansion - providing strategic guidance rooted in real-world operator experience

• Build lasting peer-to-peer relationships that position you as the go-to expert on enterprise integration, AI orchestration, and automation at scale

• Act as technical closer in competitive deals, articulating why Workato's architecture differentiates us from competitors like MuleSoft and Boomi

• Influence enterprise architecture decisions and multi-year technology strategies at the executive level

AI, Agentic Automation & Enterprise MCP Strategy

• Shape and guide customers' AI and agentic automation journeys, leveraging Workato's AI capabilities and ecosystem

• Advise on the design and adoption of agent-based workflows, human-in-the-loop models, and decision automation frameworks

• Partner with customer executives to define enterprise MCP (Model Context Protocol) strategies including context management, secure AI orchestration, and governance

• Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes

• Position Workato as the integration and orchestration backbone for enterprise AI transformation

Domain Expertise & Thought Leadership

• Establish yourself as the recognized authority across iPaaS, API Management (APIM), data orchestration, EDI, and AI/Agentic automation

• Lead "Art of the Possible" workshops that fundamentally shift how customers think about enterprise integration and intelligent automation

• Represent Workato at industry conferences, customer advisory boards, analyst briefings, and partner events

• Create high-impact thought leadership content: blogs, white papers, webinars, reference architectures, and technical videos

• Shape industry narratives and best practices that establish Workato as the category leader

Deal Acceleration & Commercial Impact

• Accelerate deal velocity through technical validation, competitive differentiation, and executive trust-building

• Identify and shape strategic expansion opportunities by uncovering automation, integration, and AI-driven transformation initiatives

• Partner with Account Executives and Sales Leadership on account strategy, competitive positioning, and C-level engagement tactics

• Articulate compelling ROI narratives and business case frameworks that accelerate buying decisions

• Demonstrate measurable impact on win rates, deal size, and sales cycle length in strategic opportunities

Strategic Advisory & Technical Leadership

• Lead high-impact customer engagements requiring executive-level judgment, architectural vision, and industry expertise

• Guide prospects and customers through Enterprise Orchestration vision and roadmap development

• Develop prioritization frameworks for integration, automation, and AI use cases

• Lead technology evaluation and vendor selection processes with enterprise customers

• Design governance, scalability, and enterprise operating models for automation initiatives

Product Influence & Market Intelligence

• Act as the voice of the customer to Product and Engineering teams, channeling field insights into actionable roadmap input

• Identify capability gaps, competitive threats, and market opportunities based on executive-level customer conversations

• Develop and refine competitive positioning, objection handling, and differentiation strategies

• Define reusable patterns, reference architectures, and technical frameworks that accelerate customer success

• Influence industry analysts and thought leaders to strengthen Workato's market position

Internal Enablement & Team Development

• Educate and enable Sales Engineers, Account Executives, and Customer Success teams on complex technical capabilities and emerging trends

• Develop strategic frameworks, competitive positioning, and executive engagement playbooks for enterprise accounts

• Mentor technical team members, helping them develop deeper domain expertise and executive engagement skills

• Create scalable technical enablement content and programs that amplify your expertise across the field organization

• Drive customer reference creation and participation in case studies, speaking opportunities, and advisory boards

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)

• 20+ years of technology transformation experience, including integration, middleware, or API management platforms

• 15+ years in an Enterprise Architect, CTO, VP Engineering, or similar senior architecture/leadership role

• Demonstrated experience advising C-level executives on technology strategy and enterprise transformation

• Strong understanding of enterprise security, governance, and operating models

• Proven track record of driving platform expansion and value realization in enterprise accounts

• Excellent executive communication skills, including board-level presentations and strategic documentation

• Ability to operate independently in complex, ambiguous environments and take ownership of outcomes

• Travel to client sites up to 50%, with flexibility based on regional needs

Soft Skills / Personal Characteristics

• Master's degree in Computer Science, Software Engineering, Business, or related field

• Deep knowledge of key enterprise applications: Salesforce, NetSuite, Workday, ServiceNow, SAP, Oracle

• Experience with cloud platforms: AWS, Azure, and GCP

• Hands-on experience with AI/ML platforms and agentic automation frameworks

• Experience in a high-growth startup or scale-up environment

• Established personal brand and thought leadership presence in the integration/automation space

Measures of Success

Long-term success for this leader will be measured by their ability to:

• Embed Workato at the heart of technology strategy conversations across the region's most influential enterprises

• Cultivate sustained engagement with senior technology and engineering leaders ensuring Workato becomes synonymous with Enterprise Orchestration and AI orchestration

• Create a robust pipeline of seven-figure opportunities tied to transformation initiatives

• Reframe Workato in the minds of decision-makers and analysts as the essential platform for AI-enabled enterprise integration

• Leave behind scalable playbooks and repeatable narratives that enable go-to-market teams to engage enterprise audiences with authority and credibility.

The estimated pay range for this role is between  $240,000 - $280,000 + Bonus, but candidates outside of this band are encouraged to apply.

Job Req ID: 2645

Responsibilities

Workato seeks highly motivated, entrepreneurial sellers to help found a new global business unit - the Agentic Team. 

The Agentic Platform business is a ‘startup within the startup’, with the mission to help companies meet the challenge of getting the fastest possible return in their business from AI and Agents. This business has already been a huge success with Workato customers and early adopters - it’s time to scale it up. The team is made up of high performers and will hold a high standard as we grow.

As an Agentic AI Account Executive, you'll own the specialist role of cross-selling the Agentic Platform into existing customers and also directly pursuing new logos for the company. This role will be highly collaborative as we support the core Workato sales motion and work across functions like Product and Marketing to grow this business. You will own the full lifecycle of the sale including pipeline generation, qualification, and post-sales growth. 

In this role, you will also be expected to:

• Understand the Workato platform, Agentic/AI solutions and proposition at an elite level

• Discover customer needs and requirements with a high degree of command

• Seek out uncomfortable conversations and build trust with champions in your accounts

• Consume a constant information diet that makes you a credible authority to your customers

• Work on a fully distributed team with 20-30% travel for company, customer and industry meetings

Requirements

Qualifications / Experience / Technical Skills

• 5-10 years of experience in a closing role; startup and scaleup experience preferred.

• Working experience with or equivalent knowledge of GenAI and Agents.

• Preferred location: Germany (Remote)

• Experience working with enterprise organizations and senior executives

• Proven track record of performance and problem-solving in your roles

• Required language: German & English, preferred additional languages Swedish, Finnish, Norwegian & Danish

Soft Skills / Personal Characteristics

• Student: You are ruthlessly curious, driving deep customer understanding and constant learning

• Sleeve roller: You thrive on problem solving and like building and fixing things as you go

• Competitor: You hold yourself accountable for your results, work on your game and hate to lose

• Maverick: You love to think creatively, find new ways sell a solution, and be the first to do things

(REQ ID: 2667)

Responsibilities

The Manager, Presales Shared Services leads a centralised, high-impact team that accelerates pipeline and improves presales execution quality across the organisation. This role is the operational backbone of the presales motion — owning the development and maintenance of demo assets, proof of concept delivery, RFI/RFP response management, and the health of the demo lab environment. The ideal candidate is a technically strong, operationally minded leader who thrives at the intersection of engineering, storytelling, and sales enablement.

You will also be responsible to:

Demo & POC Development

• Oversee creation and continuous improvement of reusable demo assets aligned to latest product capabilities and key use cases

• Lead scoping, building, and delivery of POCs for strategic and complex opportunities, ensuring technical quality and buyer alignment

• Establish best practices for demo scripting, environment stability, and persona-based storytelling

RFI / RFP Response Management

• Own end-to-end RFI, RFP, and security questionnaire responses, ensuring accuracy, quality, and on-time delivery

• Build and maintain a centralised response library in collaboration with Product, Legal, and Security teams

• Triage and prioritise incoming requests by strategic value and define clear SLAs for turnaround

Demo Lab & Environment Management

• Accountable for the reliability, scalability, and governance of all demo lab environments

• Oversee provisioning, access management, version control, and regular audits to reflect current product releases

• Establish processes for environment requests, new use case onboarding, and deprecation of outdated assets

Team Leadership & Development

• Hire, onboard, coach, and develop a high-performing team of presales engineers and technical specialists

• Set clear goals, run regular performance conversations, and foster a culture of craftsmanship and continuous improvement

• Balance workload across the team while protecting capacity for high-priority strategic deals

Presales Collaboration & Stakeholder Engagement

• Serve as a strategic partner to regional presales teams, establishing clear intake and engagement models for shared services access

• Participate in pipeline reviews, QBRs, and planning sessions to anticipate demand and align priorities

• Build trusted relationships with presales leaders, positioning the team as a force multiplier across the business

Requirements

Qualifications / Experience / Technical Skills

Required

• 5–7 years in presales, solutions consulting, or technical sales engineering, with at least 2 years in a team lead or management role

• Hands-on experience building and delivering enterprise software demos and POCs, with the ability to craft compelling technical narratives for different buyer personas

• Proven experience managing RFP/RFI processes at scale, maintaining content libraries, and strong project management skills across multiple concurrent workstreams

Technical Background

• Familiarity with enterprise SaaS platforms, integration, automation, or adjacent technologies strongly preferred

• Experience managing demo or lab environments, including provisioning, sandbox governance, and version management

• Comfortable working with demo automation platforms, CRM systems, and standard collaboration tooling

Leadership & Collaboration

• Proven ability to lead and motivate technical teams, setting a high bar for quality and fostering a culture of knowledge sharing

• Strong communication skills with the ability to engage credibly across both technical practitioners and senior presales and sales leaders

• Experience in a shared services, centre of excellence, or enablement function is a strong differentiator

Soft Skills / Personal Characteristics

• Collaborative, adaptable, and proactive — thrives in a dynamic, high-growth environment with a passion for making an impact through technology

• Proven ability to build a winning team culture that promotes growth, personal development, and continuous improvement

• Strong written and verbal communication skills in English, with the ability to translate complex technical concepts for non-technical audiences

• Sharp business and technical acumen, with a track record of turning technology passion into measurable customer impact

• Willingness to travel as needed and work flexible hours across the territory

(REQ ID: 2616)

Responsibilities

We are seeking an experienced Commercial Sales Manager to scale our UKI region and sales team to the next level. A talented group is in place, and UKI is a key focus market as we expand globally. This is a fantastic opportunity to take a successful business and platform and make a significant impact. You will also be responsible to:

• Leading a regional team of Commercial Account Executives who manage customer relationships from prospecting, qualification, closing, to post-sales growth.

• Owning the Go-to-market vision, strategy, and execution in the UKI region.

• Supporting business opportunities on the customer side, while actively engaging with key partners in the UKI market to create alignment and drive Workato’s focus.

• Overseeing the daily activities and performance of individual Account Executives.

• Building and strengthening your team through effective recruiting, hiring, and development strategies.

• Iterating upon the sales cycle for Account Executives, including coaching the sales team and sharing best practices across the organisation.

• Fostering a culture of continuous improvement and role-based learning.

Requirements

Qualifications / Experience / Technical Skills

• Proven track record of scaling a software business in the UKI market, including sales and people management, ideally within the integration, middleware, automation, or enterprise software space.

• Minimum of 3 years experience managing a high performing team and 5+ years experience as an individual contributor

• Demonstrated success in consistently meeting or exceeding country/region quotas.

• Passion for mentoring Account Executives and supporting their career growth.

Soft Skills / Personal Characteristics

• An enthusiastic team player who thrives in a high-growth environment.

(REQ ID: 2430)

Responsibilities

We seek an exceptional Director of Solution Consulting, Asia based in Singapore to join our growing team. This role will report to our VP, Customer Success & Technical Services and will play an integral role in creating a vision for our customers. It is also critical in developing, leading, and managing a world-class team that continually delivers high-quality customer service.

Workato is a positive, diverse, and inclusive organization. We are seeking people who can lead from the front, have strong communication skills, foster collaboration, inject themselves into our culture, develop minds, and be willing to get involved to drive growth and performance across the region.

We value humility, transparency, accountability, authenticity, collaboration, and achieving results. If you feel that you have the skills, experience, and passion, we encourage you to apply.

In this role, you will also be responsible to:

• Lead and manage a team of Solution Consultants / Solutions Architects (Presales) aligned with our APAC business objectives
• Work in partnership with Sales Leaders in planning, forecasting, running QBRs, presales coverage, enabling the region and meeting revenue targets. 
• Collaborate with the Global Leadership team in leading Presales and Customer Success initiatives.
• Effectively attract, hire, develop and retain top talent via coaching to grow our talented solution consulting organization.
• Effectively manage, coach and enable your team with best practices in opportunity engagements and partnering with sales and post-sales teams to optimize customer adoption, win rates and regional target attainments.
• Lead the team by example and manage Solutions Architecture work activities during the presales cycle, including discovery, scoping, and technical validation. I also drive post-sales success in helping our customers go live quickly and realize the value of Workato.
• Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.
• Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in leading and building presales organizations in the Asia region.
• BA/BS or equivalent education - Computer Science is a plus
• 10+ years of pre-sales experience in a SaaS organization
• 5+ years of leading and managing diverse team in a SaaS organization 
• Strong background and knowledge in enterprise integration and automation across multiple verticals.
• Experience in enterprise architecture, middleware and enterprise software
• Experience developing customer-specific value propositions and roadmaps
• integratin vendors include MuleSoft, Microsoft, Boomi, Oracle, TIBCO, SAP, Snaplogic etc.
  
  

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic growth environment with a passion for making an impact
• Develop a a winning culture, to promote growth and personal development within the team
• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience 

(REQ ID: 2652)

Responsibilities

• Conduct research into integration use cases, data pipelines, and connector ecosystems to propose strategic, data-driven opportunities.

• Work closely with users, engineering, and partner teams to understand pain points around data ingestion, transformation, and orchestration.

• Help define and prioritize product requirements for data connectors, sync modes, and data platform capabilities like retries, batching, or schema evolution.

• Collaborate with cross-functional teams to drive roadmap discussions for supporting popular apps, databases, cloud warehouses, and data movement patterns.

• Translate complex data movement concepts into clear PRDs and user flows, and support implementation through launch.

• Analyze usage data and customer feedback to identify areas for improvement across integration reliability, scale, and usability.

• Contribute to enablement content that helps internal teams and customers understand and adopt new integration features.

Requirements

• Currently pursuing a degree in Computer Science, Information Systems, Data Engineering, or a related technical field, or relevant B2B SaaS internship experience.

• Interest in data systems, APIs, integration tooling, or cloud data platforms (e.g., Snowflake, S3, SQL Server).

• Strong written and verbal communication skills with the ability to explain technical concepts to diverse audiences.

• Comfort with ambiguity and a passion for solving complex system-level problems involving data flows and app ecosystems.

• A proactive, ownership-driven attitude and eagerness to learn in a fast-paced environment.

• Exposure to SQL, ETL/ELT patterns, or data modeling is a plus (but not mandatory).

To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

(REQ ID: 2714)