Come join our Legal team

Our Legal team is dedicated to supporting Karat’s people, solving complex problems with both a business and a legal mindset, and serving as a strategic partner to leaders and teams across a dynamic organization. We embrace innovation, creative thinking, and teamwork in our mission to empower Karat’s successes.

What you will do

As Lead Commercial Counsel at Karat, you will navigate a mix of Services and Software agreements alongside dynamic, usage-based / consumption pricing, where legal plays a key role in defining the partnership terms and agreements.

• Counsel on the risks and opportunities of proposed commercial actions; translate complex legal considerations into practical, solution-oriented guidance that meets cross-organizational business objectives while protecting core legal interests.
• Own all legal aspects of deal processes and engagements with customers, leveraging insights across Commercial Law, Product & Pricing Strategy, and Data Ownership.
• Partner with our go-to-market leaders and finance teams to negotiate enterprise-level customer agreements that support Karat's sales cycles and capacity; collaborate with Product and Delivery teams on innovation, integrations, and delivery operations.
• Contribute to an inclusive environment where diverse perspectives drive better outcomes; champion Karat's mission to provide efficient, effective, and equitable interview experiences.

The experience you will bring

• J.D. degree from an accredited law school and active bar admission in at least one U.S. state
• 6+ years of legal experience, with significant in-house experience; focus on product law, data privacy, or technology law strongly preferred
• Background in technology, talent assessment platforms, or professional services/workforce solutions strongly preferred
• Experience improving and operationalizing legal processes in a high-growth environment, with a track record of partnering effectively with cross-functional teams
• Excellent business judgment and ability to balance risk-reward, providing pragmatic, solution-oriented advice that protects core legal interests while enabling business growth
• Experience with and interest in leveraging AI and defining AI governance and emerging technology legal frameworks

This position is only available to candidates residing in the following U.S. states: CO, CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, OR, PA, RI, SC, TX, VA, WA, and WI. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time.

Immigration sponsorship is not available.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Software Engineer (SWE3) at Karat, you'll build product features that directly improve how engineers are interviewed and hired. You'll take full ownership of projects within your team's scope, driving them from design through implementation, while collaborating closely with engineers, product managers, and designers to deliver high-quality software.

This position requires a schedule that overlaps with U.S. business hours.

• Embrace AI-assisted development as a core part of your workflow; stay current with emerging techniques and contribute to evolving team practices.
• Design and build features across the full stack using a variety of programming languages, testing frameworks, and development tools.
• Write clean, scalable services, components, and APIs; make sound architectural decisions within your workstream.
• Own and deliver projects independently from design to release, including those with meaningful ambiguity and architectural complexity, with high-quality code and minimal defects.
• Take strong ownership of all code you touch, proactively improving quality rather than just meeting the immediate requirement.
• Collaborate with a cross-functional team of Analysts, Data Scientists, Designers, Product Managers, and Engineers to define and deliver product features.
• Champion engineering best practices, including testing strategy, performance optimization, and technical debt management.

The experience you will bring

• 5+ years of professional (post-intern) experience designing and shipping web applications and distributed systems to production
• Proficiency in modern programming languages (Ruby, Python, React, TypeScript/JavaScript) with solid command of web frameworks and design patterns across the stack
• Experience with system architecture, database design, and API development (REST and/or GraphQL)
• Experience with cloud infrastructure, DevOps practices, and scalable deployment technologies (AWS, GCP, or Azure)
• Strong analytical and problem-solving skills; ability to navigate technical complexity and articulate trade-offs clearly
• Excellent written and verbal communication skills in English; proven ability to collaborate effectively with cross-functional stakeholders
• Interest in technical interviewing, talent assessment, or edtech is a strong plus

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Staff Software Engineer at Karat, you'll lead the most complex, cross-team technical initiatives at the company and shape the direction of our engineering organization. You'll drive significant architectural improvements to our platform, set the technical vision for the systems your teams depend on, and bring Karat's technical voice into the room with clients, building trust, shaping product direction, and ensuring our most important relationships are grounded in deep technical credibility. Your impact will be felt not just in the code you ship, but in how the entire engineering organization builds.

This position requires a schedule that overlaps with U.S. business hours.

• Embrace AI-assisted development as a core part of your workflow; lead the team's thinking on how emerging techniques should shape Karat's engineering practices at scale.
• Lead the design and delivery of complex, cross-team technical initiatives, navigating ambiguity, aligning stakeholders, and driving projects through to production even when product direction is unclear.
• Own significant areas of Karat's technical stack, proactively identifying and proposing improvements that meaningfully advance developer experience and end-user outcomes.
• Design significant architectural changes to the platform, evaluating trade-offs at scale and ensuring decisions serve both current needs and long-term organizational health.
• Bring Karat's technical voice into the room with clients, building trust, shaping product direction, and ensuring our most important relationships are grounded in deep technical credibility.
• Mentor and elevate engineers across levels, contributing to a culture of technical excellence and continuous improvement.
• Champion engineering best practices across the organization, including testing strategy, performance optimization, and technical debt management.

The experience you will bring

• 10+ years of post-internship professional experience leading the architecture and delivery of large-scale, complex web applications and distributed systems in production; a demonstrated record of organizational-level technical impact
• Deep expertise in modern programming languages (Ruby, Python, React, TypeScript/JavaScript) with mastery of web frameworks, design patterns, and system design at scale
• Expert-level experience with microservices architecture, database optimization, and API design at scale (REST and GraphQL)
• Deep experience with cloud infrastructure, DevOps practices, and scalable deployment technologies (AWS, GCP, or Azure)
• Proven technical leadership across teams and initiatives, with a track record of driving organizational-level technical improvements
• Comfort engaging directly with clients or external stakeholders, with the ability to represent complex technical work clearly and build trust in a client-facing setting
• Interest in technical interviewing, talent assessment, or edtech is a strong plus

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Senior Software Engineer at Karat, you'll own complex, technically demanding projects on our flagship interviewing platform and drive them end-to-end. You'll make significant architectural decisions, actively improve technical quality across the team's codebase beyond your own lane, and collaborate closely with engineering leadership to raise the bar on how we build.

This position requires a schedule that overlaps with U.S. business hours.

• Embrace AI-assisted development as a core part of your workflow; stay current with emerging techniques and help evolve the team's practices as the field advances rapidly.
• Design and build sophisticated web applications across the full stack; own significant architectural decisions that ensure long-term maintainability and performance.
• Own and deliver complex, heavily ambiguous projects from design to release, independently resolving significant architectural questions and seeing work through to production.
• Proactively identify and address technical quality issues beyond your immediate project scope, looking across the team's systems to reduce risk and improve reliability.
• Mentor junior engineers, elevating the team's overall capability through knowledge sharing, code reviews, and hands-on guidance.
• Collaborate with a cross-functional team of Analysts, Data Scientists, Designers, Product Managers, and Engineers to define and deliver product features.
• Champion engineering best practices, including testing strategy, performance optimization, and technical debt management.

The experience you will bring

• 7+ years of post-internship professional experience owning and delivering complex, full-stack web applications and distributed systems end-to-end in production
• Deep expertise in modern programming languages (Ruby, Python, React, TypeScript/JavaScript) with strong command of web frameworks and design patterns across the stack
• Strong experience with system architecture, microservices design, database optimization, and API development (REST and GraphQL)
• Hands-on experience with cloud infrastructure, DevOps practices, and scalable deployment technologies (AWS, GCP, or Azure)
• Demonstrated technical leadership, including mentoring teammates and driving technical initiatives
• Excellent written and verbal communication skills in English; proven ability to work with diverse stakeholders and translate technical concepts for non-technical audiences
• Interest in technical interviewing, talent assessment, or edtech is a strong plus

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

Come join our Brilliant Black Minds team

Our Brilliant Black Minds (BBM) team is committed to increasing access for diverse software engineers by connecting a community of 11,000+ members with networks, opportunities, and the technical interview preparation they need to thrive.

What you will do

As a Community Engineer at Karat, you will drive the technical evolution of Brilliant Black Minds, building AI-powered tools, automations, and experiences that serve a community of 11,000+ diverse software engineers. This role is 70% hands-on engineering and 30% community program management; you will be the sole engineer on the program, and staying close to the community is as important as the code you ship.

• Lead projects end-to-end from design through release, including those with significant ambiguity.
• Build and maintain clean, scalable services, components, and APIs; take accountability for the quality and reliability of all code you touch.
• Integrate LLM APIs and AI-enhanced capabilities into BBM's technical interview preparation offerings, helping the community stay current with AI-era engineering practices.
• Leverage AI-assisted development as a core part of your engineering workflow to move quickly and build efficiently as a solo engineer                                                                                                                                      
• Build tooling and automations that scale BBM's community operations, including newsletter workflows, Discord integrations, and candidate-facing resources.
• Manage day-to-day community operations: moderating Discord, engaging members across experience levels, and participating in study groups.
• Identify gaps in what the community needs, design solutions, and ship them.

The experience you will bring

• 5+ years of professional experience designing and shipping web applications or distributed systems to production                                       
• Proficiency in modern programming languages and frameworks (experience with Python, JavaScript/TypeScript, or Ruby strongly preferred); comfort across the stack and with API design                                           
• Experience with system architecture, database design, cloud infrastructure, and deployment technologies (AWS, GCP, or Azure) 
• Familiarity with LLM APIs or AI-enhanced product features; curiosity about how AI/ML technologies can enhance assessment, learning, or community experiences
• A track record of delivering projects independently, from problem identification to shipped solution, with high-quality output                                                   
• Active involvement in the technical community as a mentor, advisor, or contributor, and genuine comfort engaging with engineers across all experience levels, from new grads to senior engineers                                                                                                  
• Strong written and verbal communication skills; ability to translate technical concepts clearly for a non-technical audience when needed                                                                                                  
• Experience building community-facing technical products or tooling, such as Discord bots, automation workflows, developer portals, or equivalent, is a strong plus

This position is only available to candidates residing in the following U.S. states: CO, CT, Washington, D.C., DE, FL, GA, IL, KS, MA, MD, MO, NC, NV, OR, PA, RI, SC, TX, VA, WA, WI. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time.

Immigration sponsorship is not available.

Come join our Go-to-Market Deployment team

Our GTM Customer Deployment team is where technical expertise meets strategic partnership. We're the bridge between Karat's platform and our enterprise clients' success. From initial implementation through ongoing optimization, we use deep technical consultation, data-driven performance analysis, and hands-on collaboration with clients' engineering teams to ensure every partnership delivers measurable hiring outcomes.

What you will do

As a Senior Deployment Engineer, you will serve as the strategic technical bridge between Karat and its clients. Leveraging your technical expertise and consultative skills, you will ensure clients maximize value from Karat's interview platform throughout their entire partnership journey. Working closely with our interview content team and data engineers, you'll analyze performance metrics, develop tailored proposals, and strengthen client relationships to ensure they consistently meet their hiring goals through our fair, predictive, and enjoyable interview process.

This role will require up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events.

• Serve as the principal technical advisor to enterprise clients, establishing yourself as the authoritative voice on Karat's solutions and building high-level trust relationships.
• Partner with Software Engineers globally to thoroughly analyze their hiring processes and performance requirements; ensure precise solution alignment and Karat product delivery as the lead technical expert in Customer Operations and GTM.
• Work strategically with the Company's GTM team throughout the entire customer lifecycle, including:
  • Presenting Karat's technical solution to prospects as the subject matter expert,
  • Architecting and implementing the initial Karat interview framework for each new enterprise client,
  • Conducting regular strategic reviews with customers to ensure alignment with business objectives and optimal performance,
  • Designing and delivering executive-level training sessions for client stakeholders.
• Analyze complex performance data and calibrate assessment metrics in collaboration with Karat’s Content and Data teams; translate findings into actionable strategic recommendations that strengthen client partnerships.
• Drive continuous improvement of the Customer Operations and GTM teams' internal processes by identifying innovative opportunities to deliver additional value to our enterprise clients.

The experience you will bring

• 7+ years of professional work experience in one of the following:
  • Strategic technical account management, client success engineering, or solutions/deployment engineering, OR;
  • SaaS/technical/financial services consulting with a focus on technical implementation
• Demonstrated success as a strategic advisor during client onboarding; able to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes
• Experience directly engaging with C-Suite executives in a client-facing capacity
• Strong working knowledge of SQL
• Client-facing experience with technical customers required

This position is only available to candidates residing in the following U.S. states: CO, CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, PA, RI, SC, TX, and VA. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time.

Immigration sponsorship is not available.

Benefits of joining Karat in the United States

All U.S.-based offers include a competitive salary in local currency and Karat-granted stock options. We’re proud of our additional offerings, and highlight some of our team’s favorites below. 

Benefits / Wellness:

Benefits are available for all full-time, U.S. employees

• Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
  • Medical (Regence PPO and HDHP available)
    • HSA employer contribution for those enrolled in the HDHP medical plan
  • Dental and Vision (Guardian)
• 100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance
• Optional Life Insurance available
• Flexible Savings Account (Healthcare)
• 401(k) match of 4%

Time Off:

U.S. Time Off Policies

• Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year
• Wellness (Sick & Mental Health):  three (3) work weeks available per year
• Karat ‘No Questions Asked’ Leave: one (1) work week per calendar year
• Other: Bereavement, Jury Duty, LOA, etc. available as-needed

U.S. Parental Leave: 24 weeks

• 16 weeks: full-out, full pay
• 8 weeks: “Karat Phase-Back” 20 hours per week, full pay

U.S. Holidays

• U.S. Holiday Schedule available: 10 days
• Karat Summer Break: 5 days - July
• Karat Winter Break: 5 days - December

Come join our Product team

Our Product team is committed to driving forward Karat’s mission to make interviews predictive, fair, and enjoyable. We are focused on providing deeper value to engineering and talent leaders, hiring managers, recruiters, candidates, and Interview Engineers.

What you will do

As Senior Principal Product Manager at Karat, you will own the strategy and outcomes for a major new product line that extends Karat's proven interview infrastructure into new markets and use cases. Reporting to the VP of Product, you will serve as a strategic lead and key decision partner, defining vision, aligning senior stakeholders, and driving execution across engineering, data science, design, and go-to-market to build and scale a category-defining offering.

• Define and own the end-to-end product strategy for a new strategic initiative that leverages Karat's core interview platform, proprietary dataset, and domain expertise to serve new buyer personas and unlock new revenue streams
• Lead the initiative from concept through launch and scale; identify market opportunities, validate demand, define the core value proposition, and ship an initial product that establishes a new category for Karat
• Partner closely with engineering, data science, and UX to deliver sophisticated, enterprise-grade experiences
• Drive alignment across multiple functions and senior leaders to secure resources, resolve trade-offs, and maintain velocity on a high-priority, high-ambiguity initiative
• Set prioritization direction across your domain and influence prioritization decisions across peer leaders and teams
• Serve as the product voice in executive customer conversations, translating complex capabilities into compelling business value for senior engineering and talent leaders at large enterprises
• Shape how Karat's extensive interview performance dataset is leveraged to deliver differentiated value; design products that provide customers with actionable intelligence, benchmarking, and analytics that inform workforce strategy and drive measurable outcomes
• Establish the operational foundations for a new product line, including success metrics, feedback loops, and iteration cadences that enable rapid learning and durable, scalable cross-functional solutions

The experience you will bring

• 10+ years of product management experience in B2B SaaS, with a demonstrated track record of taking products from 0 to 1 through launch, monetization, and scale; entrepreneurial mindset with the ability to build and iterate quickly without compromising quality
• Proven experience defining and leading product strategy for a major customer-facing product area or new line of business, including setting vision and roadmap with minimal oversight
• Deep comfort operating through substantial ambiguity; you thrive when the strategy is not yet defined and can translate uncertainty into clear direction for teams
• Demonstrated ability to influence and align senior leaders across engineering, data science, design, sales, and customer success as a strategic partner
• Experience building products that serve enterprise buyers, ideally engineering leaders, with a strong understanding of how large organizations evaluate, adopt, and expand new solutions
• Strong analytical foundation with experience leveraging data to inform product decisions; experience building customer-facing analytics, benchmarking, or data products is a strong plus
• Ability to set longer-range prioritization aligned to company goals, reduce complexity, and consistently focus the most important work across competing demands
• Strong curiosity about AI and its implications for how talent is evaluated and hired

This position is only available to candidates residing in the following U.S. states: CA, CO, CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, NY, OR, PA, RI, SC, TX, VA, WA, and WI. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time.

Immigration sponsorship is not available.

Come join our Sales team

Our Sales team is committed to advancing Karat’s mission by building meaningful, long-term partnerships with software engineering and recruiting leaders at enterprise-level organizations.

What you will do

As a Principal Client Advisor and member of Karat’s client acquisition team, you will architect and lead transformational partnerships with global enterprise organizations across technology, financial services, healthcare, and other high-growth sectors. Your role combines strategic advisory, relationship building at the executive level, and a deep understanding of how engineering organizations scale in complex, regulated environments. You will own substantial revenue targets while serving as a trusted advisor to technology and talent acquisition leaders who are modernizing their technical hiring approaches.

This role will require up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events.

• Develop and execute comprehensive go-to-market strategies through sophisticated market analysis, competitive intelligence, and multi-channel prospecting to build and maintain a robust pipeline of qualified enterprise opportunities across diverse industry verticals.
• Use consultative selling techniques to offer unique perspectives on each client’s business, recruiting strategy, and processes.
• Lead complex enterprise sales cycles from opportunity identification through contract negotiation and closing, working cross-functionally with internal stakeholders to orchestrate successful outcomes.
• Communicate the value of the Karat platform through strategic executive presentations and targeted product demonstrations that align with enterprise buyers’ key initiatives.
• Generate scalable revenue and consistently achieve or exceed quarterly and annual quota targets.

The experience you will bring

• 8+ years of enterprise SaaS sales experience, with a proven track record of consistently exceeding quota
• Startup (fast-paced, high-growth, quick-change) experience preferred
• Demonstrated success closing complex enterprise deals ($250K-$1M+) with 9-12 month sales cycles involving multiple stakeholders and business units
• Experience presenting to C-level and VP-level technical leaders (CTO, VP Engineering, VP Talent) in enterprise environments
• Track record of successfully navigating complex procurement processes and enterprise security/compliance requirements
• Strong understanding of technical recruiting, engineering operations, or related domains that impact senior technology leaders
• Expert-level proficiency with enterprise sales methodologies (MEDDIC, Value Selling, Challenger Sale, etc.)
• Experience using modern sales tech stack (Salesforce, Sales Engagement Platforms, LinkedIn Sales Navigator)

We are looking to hire for this position in the United States in locations where the Karat team is already active (CA, CO, CT, District of Columbia, FL, GA, IL, KS, MD, MA, MO, NV, NY, NC, OR, PA, RI, SC, TX, VA, WA, WI).

Immigration sponsorship is not available.

Come join our Sales team

Our Sales team is dedicated to advancing Karat’s mission by forming meaningful, long-term partnerships with software engineering and recruiting leaders at organizations worldwide.

What you will do

As a Director of Partner Success at Karat, you will serve as the strategic relationship lead for IT Service Providers in India participating in Karat's Partner Talent Solution program, working directly with senior GCC and delivery center leaders to build conviction in Karat's value and help partners achieve stronger talent outcomes. This is an individual contributor role; the strategy and direction are set in close partnership with Karat's SVP of Go-to-Market, and your job is to bring that strategy to life on the ground in India with credibility, consistency, and commercial instinct.

This role will require up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events.

• Foster strategic relationships with India-based IT Service Provider (ITSP) partners, serving as the primary external point of contact across onboarding, adoption, performance, and long-term growth.
• Execute the partner engagement strategy set by Karat's GTM leadership, translating direction from the SVP of GTM into consistent, high-quality partner interactions and measurable outcomes.
• Influence senior GCC and delivery center leaders on how partnering with Karat strengthens hiring quality, improves candidate readiness, and helps partners differentiate in the market.
• Guide new partners through onboarding and activation, ensuring a strong launch and building the foundation for measurable, long-term engagement.
• Monitor partner adoption, usage, and performance trends; identify risks and opportunities; and proactively surface recommendations that improve partner outcomes.
• Serve as a high-credibility representative of Karat in onsite and executive touchpoints, building trust with senior stakeholders and helping them understand the strategic value of deeper engagement.
• Translate field insight and partner feedback into clear, actionable input for GTM leadership; contributing to how the partner program evolves over time.

The experience you will bring

• 8+ years in a partner-facing, client-facing, customer success, or account management role; ideally in IT services, staffing, enterprise technology, or talent solutions
• Proven ability to build credibility with and influence senior stakeholders, including GCC leaders and delivery center executives
• Strong executive presence; polished, persuasive, and comfortable leading onsite and virtual conversations with senior leaders
• Experience articulating business value in a way that drives action; connecting a solution to outcomes like talent quality, partner differentiation, and placement success
• Demonstrated success managing strategic relationships while maintaining operational rigor across a portfolio of partner workstreams
• Strong analytical instincts; able to interpret performance data, identify patterns, and turn insight into actionable recommendations
• Excellent written and verbal communication skills, with the ability to represent Karat credibly across both executive and day-to-day interactions
• A proactive, ownership-oriented mindset with strong follow-through and a bias toward driving outcomes within a defined strategy

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

This position is open to candidates authorized to work in India only. No visa sponsorship provided.

Come join our Go-to-Market Deployment team

Our GTM Customer Deployment team is where technical expertise meets strategic partnership. We're the bridge between Karat's platform and our enterprise clients' success. From initial implementation through ongoing optimization, we use deep technical consultation, data-driven performance analysis, and hands-on collaboration with clients' engineering teams to ensure every partnership delivers measurable hiring outcomes.

What you will do

As a Senior Deployment Engineer, you will serve as the strategic technical bridge between Karat and its clients. Leveraging your technical expertise and consultative skills, you will ensure clients maximize value from Karat's interview platform throughout their entire partnership journey. Working closely with our interview content team and data engineers, you'll analyze performance metrics, develop tailored proposals, and strengthen client relationships to ensure they consistently meet their hiring goals through our fair, predictive, and enjoyable interview process.

This role will require up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events.

Working hours will predominantly be IST with required internal meetings that align with timezones in the U.S.

• Serve as the principal technical advisor to enterprise clients, establishing yourself as the authoritative voice on Karat's solutions and building high-level trust relationships.
• Partner with Software Engineers globally to thoroughly analyze their hiring processes and performance requirements; ensure precise solution alignment and Karat product delivery as the lead technical expert in Customer Operations and GTM.
• Work strategically with the Company's GTM team throughout the entire customer lifecycle, including:
  • Presenting Karat's technical solution to prospects as the subject matter expert,
  • Architecting and implementing the initial Karat interview framework for each new enterprise client,
  • Conducting regular strategic reviews with customers to ensure alignment with business objectives and optimal performance,
  • Designing and delivering executive-level training sessions for client stakeholders.
• Analyze complex performance data and calibrate assessment metrics in collaboration with Karat’s Content and Data teams; translate findings into actionable strategic recommendations that strengthen client partnerships.
• Drive continuous improvement of the Customer Operations and GTM teams' internal processes by identifying innovative opportunities to deliver additional value to our enterprise clients.

The experience you will bring

• 7+ years of professional work experience in one of the following:
  • Strategic technical account management, client success engineering, or solutions/deployment engineering, OR;
  • SaaS/technical/financial services consulting with a focus on technical implementation
• Demonstrated success as a strategic advisor during client onboarding; able to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes
• Experience directly engaging with C-Suite executives in a client-facing capacity
• Strong working knowledge of SQL (will be tested)
• Client-facing experience with technical customers required

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore), Hyderabad, or Pune. While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

Come join our Design team

Our Design team is committed to creating industry-leading user experiences that help Karat deliver on its purpose of unlocking opportunity.

What you will do

As a Lead Product Designer at Karat, you'll drive major design initiatives that shape our product direction and user experience. You'll have significant cross-functional influence, setting standards and patterns that elevate our entire design practice. Your strategic thinking will impact both immediate product decisions and long-term design vision.

• Drive major design initiatives that span multiple product areas and significantly impact business outcomes, leading cross-functional teams through complex design challenges.
• Lead and scale our design system, establishing governance, documentation, and adoption processes that ensure consistency and efficiency across all product touchpoints.
• Partner with Product and Engineering leadership to integrate design thinking into organizational strategy and roadmap planning, influencing product decisions at the leadership level.
• Plan and execute strategic user research that informs product direction and business strategy, using data and analytics to measure design impact on business metrics.
• Mentor and develop designers across all levels while leading design critiques and establishing feedback cultures that elevate the entire team.
• Lead cross-functional ideation sessions for complex problems, creating solutions at the intersection of design, business objectives, and technology that advance design-driven initiatives.

The experience you will bring

• 7+ years of professional experience as a Product Designer, with demonstrated progression in scope and impact, including a portfolio showcasing strategic thinking and design leadership
• Proven track record of driving major design initiatives that significantly impacted business outcomes, with experience establishing design processes or standards in growing organizations
• Familiarity/experience with leveraging AI, automation, and emerging technologies in design, including creating AI-driven features with awareness of ethical considerations
• Demonstrated ability to influence product strategy and business decisions through design expertise, including experience leading cross-functional teams and building consensus among diverse stakeholders
• Advanced experience in user research methodologies and strategic research planning, with proven ability to balance competing priorities and make strategic trade-offs
• Expert-level proficiency in design tools and systems with experience scaling design operations, plus a strong understanding of technical constraints and development processes
• Proven experience mentoring and developing design talent across multiple levels, with strong communication and presentation skills for senior leadership and executive teams

This position is only available to candidates residing in the following U.S. states: CA, CT, Washington D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, NY, OR, PA, RI, SC, TX, VA, and WA. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time.

Immigration sponsorship is not available.

Benefits of joining Karat in the United States

All U.S.-based offers include a competitive salary in local currency and Karat-granted stock options. We’re proud of our additional offerings, and highlight some of our team’s favorites below. 

Benefits / Wellness:

Benefits are available for all full-time, U.S. employees

• Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
  • Medical (Regence PPO and HDHP available)
    • HSA employer contribution for those enrolled in the HDHP medical plan
  • Dental and Vision (Guardian)
• 100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance
• Optional Life Insurance available
• Flexible Savings Account (Healthcare)
• 401(k) match of 4%
• 100% employer-paid mental wellness support via Spring Health for employees and eligible dependents
  • 10 therapy sessions per year at no cost to employee
  • 10 coaching sessions per year at no cost to employee

Time Off:

U.S. Time Off Policies

• Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year
• Wellness (Sick & Mental Health):  three (3) work weeks available per year
• Karat ‘No Questions Asked’ Leave: one (1) work week per calendar year
• Other: Bereavement, Jury Duty, LOA, etc. available as-needed

U.S. Parental Leave: 24 weeks

• 16 weeks: full-out, full pay
• 8 weeks: “Karat Phase-Back” 20 hours per week, full pay

U.S. Holidays

• U.S. Holiday Schedule available here: 10 days
• Karat Summer Break: 5 days - July
• Karat Winter Break: 5 days - December