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Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
Workato is opening a brand-new office in Hyderabad, and we're looking for a driven Talent Acquisition Partner to help us scale. This is your chance to join one of the world's leading enterprise automation platforms, you'll be playing a pivotal role in shaping the team that will power our next phase of growth globally.
This is an initial 12 month contract position.
What you'll be doing
You'll own full-cycle recruiting end-to-end, partnering directly with hiring managers and senior stakeholders to bring world-class talent into our new Hyderabad hub. Day-to-day, that looks like:
What you'll bring
(REQ ID: 2634)
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering tea.. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.
Implement agent-based AI solutions using the Workato Agentic AI platform.
Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform
Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)
Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows
Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.
Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.
Continuously monitor and improve AI system performance, ensuring efficiency and reliability
Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.
Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.
Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.
Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.
Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.
Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.
BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
A total of 4+ years of relevant experience in design, development, and implementation, with at least 1 years of experience in Workato, is a must.
Proven experience in AI engineering, with a focus on agent-based systems.
Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.
Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.
Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.
Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.
Hands-on experience with any of the following: Java, Python, or Ruby
Technical background or a solid understanding of technology and industry trends, especially in the app integration space.
Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.
Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.
Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact
Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
Ability to effectively prioritize tasks and manage time, even under high-pressure situations
Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience
Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly
Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge
Job Req ID: 2612
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering tea.. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.
In this role, you will also be responsible to:
Implement agent-based AI solutions using the Workato Agentic AI platform.
Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform
Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)
Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows
Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.
Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.
Continuously monitor and improve AI system performance, ensuring efficiency and reliability
Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.
Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.
Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.
Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.
Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.
Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.
BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
A total of 4+ years of relevant experience in design, development, and implementation, with at least 1 years of experience in Workato, is a must.
Proven experience in AI engineering, with a focus on agent-based systems.
Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.
Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.
Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.
Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.
Hands-on experience with any of the following: Java, Python, or Ruby
Technical background or a solid understanding of technology and industry trends, especially in the app integration space.
Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.
Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.
Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact
Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
Ability to effectively prioritize tasks and manage time, even under high-pressure situations
Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience
Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly
Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge
(REQ ID: 2619)
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are seeking an exceptional Staff Automation Engineer to design and implement innovative solutions that empower our Product, Engineering, and Customer Success teams to move faster, build smarter, and deliver more value to our customers.
You’ll work at the intersection of SaaS, cloud platforms, and automation—provisioning and managing cloud resources, developing tools for seamless operations, and automating critical infrastructure processes. Your expertise will help incubate new projects, streamline CI/CD, and ensure our environments are secure, scalable, and reliable.
If you thrive in a collaborative, fast-paced environment and love solving complex challenges with technology, this is your opportunity to make a real impact. Join us and help drive the next generation of cloud automation at Workato!
In this role, you will also be responsible to:
Lead end-to-end cloud infrastructure automation projects aligned to business requirements — owning architecture, delivery, and outcomes across the full project lifecycle, to drive operational efficiency, scalability, and reliability in the business.
Design challenging, enterprise-grade automation architectures spanning multi-system integrations, event-driven workflows, and infrastructure provisioning pipelines.
Architect and implement cloud infrastructure for project incubation, including provisioning cloud accounts, deploying services, automating CI/CD pipelines, and enforcing security best practices.
Design and automate infrastructure-related processes to drive operational efficiency, scalability, and reliability.
Partner closely with stakeholders across product, security, engineering, operations, and business leadership to translate needs into technical solutions, communicating trade-offs clearly to both technical and executive audiences.
Drive cross-functional project execution — anticipate risks early, remove blockers, and keep delivery moving without sacrificing scalability or quality.
Design, build and enhance tools for efficient management and monitoring of cloud services and resources. These tools will be used by Product, Marketing, and Field teams to create and maintain connectors, build POCs, and impactful demos.
Mentor and elevate peer engineers through design reviews, hands-on coaching, and knowledge transfer on complex cloud infrastructure topics.
Set the technical bar for the team by championing best practices in solution design, documentation, governance, and continuous learning.
Continuously evaluate and adopt new technologies, tools, and Workato features to enhance automation capabilities and infrastructure operations.
7+ years of hands-on experience delivering end-to-end automation and cloud infrastructure projects — from requirements through production deployment.
Demonstrated experience managing full project lifecycles: scoping, architecture, stakeholder alignment, delivery, and post-launch iteration.
Track record of delivering complex, multi-system integrations in cross-functional environments involving Engineering, Product, and business stakeholders.
Experience working with CI/CD pipelines and IaC tools (Terraform, CloudFormation) in real production environments, not just prototypes.
Proven experience designing, building, and maintaining automation solutions for cloud infrastructure (AWS, Azure, GCP, or similar), including CI/CD pipelines, infrastructure provisioning, and SDLC best practices.
Strong hands-on knowledge of cloud architecture, networking, and security best practices.
Hands-on experience with iPaaS, workflow automation, or low-code/no-code integration platforms; Workato experience strongly preferred.
Excellent communication and stakeholder collaboration skills — able to translate technical complexity for both engineering and business audiences.
Strong technical documentation skills for solutions, architectures, and operational processes.
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
Experience mentoring engineers and driving adoption of engineering best practices at team level.
Workato platform certification or demonstrated advanced proficiency.
Experience with process orchestration tools implementing integration projects involving complex enterprise systems (e.g., SAP, Oracle, Dynamics) and cloud business apps (e.g., Workday, NetSuite, Salesforce).
Certifications in major cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect, etc.).
Background in enterprise architecture and solution design patterns (e.g., SOLID, DRY, KISS).
Familiarity with security automation, policy-as-code, and cloud governance frameworks.
Experience integrating cloud infrastructure with business systems (e.g., ITSM, CRM, ERP) via APIs and connectors.
Collaboration & Stakeholder Partnership: Has worked across Engineering, Product, Customer Success, and business teams on real, end-to-end projects — knows how to align stakeholders, navigate competing priorities, and keep delivery moving.
Communication: Communicates complex technical concepts clearly and confidently to both technical and non-technical audiences — in written docs, design reviews, and stakeholder presentations.
Ownership & Initiative: Takes end-to-end accountability for project outcomes — from ambiguous requirements to delivered solution — without needing direction or hand-holding.
Adaptability: Has navigated changing requirements, shifting priorities, and technical unknowns mid-project and delivered anyway.
Influence & Leadership: Drives technical decisions and best practices through expertise and credibility; mentors peers and elevates team capability.
(REQ ID: 2732)
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are seeking a hands-on, detail-oriented Solutions Engineer to join our Solution Consulting team and support demo and proof-of-value (PoV) environments for sales, marketing, and customer success initiatives. You will collaborate with solutions architects, product managers, and developers to ensure that lab infrastructure is robust, secure, and aligned with real-world use cases.
Pre-Sales & Technical Engagement
Demo Environment & Infrastructure
Collaboration & Enablement
2–4 years of experience in systems engineering, presales, back office support, deve ops, IT infrastructure
Familiarity with infrastructure automation tools (e.g., Ansible, Terraform, Packer).
Familiar with APIM, Integration, and Data Integration platforms (Boomi, Workato, Mulesoft)
Basic scripting skills in Python, Ruby, PowerShell, or Bash.
Experience managing cloud-based resources (e.g., AWS EC2, Azure VM).
Strong problem-solving skills and the ability to work independently.
Experience with CI/CD pipelines and version control (e.g., GitLab CI, GitHub Actions).
Familiarity with containerization technologies (e.g., Docker, Kubernetes).
Experience working with demo platforms or technical enablement teams.
Understanding of enterprise software architectures and APIs (REST, gRPC).
Strong written and verbal communication skills to collaborate effectively across technical and non-technical teams.
Able to translate technical requirements into actionable lab builds.
Highly organised, with the ability to manage multiple concurrent tasks or environments.
Comfortable working in fast-paced and collaborative settings.
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering tea.. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.
Implement agent-based AI solutions using the Workato Agentic AI platform.
Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform
Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)
Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows
Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.
Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.
Continuously monitor and improve AI system performance, ensuring efficiency and reliability
Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.
Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.
Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.
Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.
Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.
Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.
BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
A total of 4+ years of relevant experience in design, development, and implementation, with at least 1 years of experience in Workato, is a must.
Proven experience in AI engineering, with a focus on agent-based systems.
Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.
Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.
Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.
Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.
Hands-on experience with any of the following: Java, Python, or Ruby
Technical background or a solid understanding of technology and industry trends, especially in the app integration space.
Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.
Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.
Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact
Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
Ability to effectively prioritize tasks and manage time, even under high-pressure situations
Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience
Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly
Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge
Job Req ID: 2610
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an experienced and exceptional Senior AI Engineer (Voice AI) to join our growing team. In this role, you will be involved in the design, development, and optimization of AI and Machine Learning products that deliver exceptional user experiences. The ideal candidate will combine strong software engineering skills with deep knowledge of machine learning systems. If building AI products from zero to one that scales to serve millions of users from first principles of AI and engineering, you are at the right place. We are building organization-aligned agents that are consistent at scale from the ground up and looking for passionate builders who are rooted in foundational AI knowledge to reimagine the agent control and data plane.
As part of this role you will:
Design and implement advanced AI/ML systems with a focus on SLMs, LLMs, AI Agents, and Search architectures.
Build conversational AI interfaces that handle multi-turn low latency chat/voice customer interactions, maintain context across sessions, and seamlessly escalate to human agents when necessary.
Build production-grade AI pipelines for data processing, model training, fine-tuning, benchmarking (dual-control, fluid model etc.) and serving at scale.
Implement feedback loops and continuous learning systems that incorporate customer satisfaction metrics, agent corrections, LLM evaluations, human evaluations and conversation outcomes to improve model performance over time. Reinforce organizational policies based on knowledge bases, conversational data and memory systems.
Create AI based analytics dashboards and reporting tools to track automation effectiveness, tracing for identifying bottlenecks, identify common customer pain points, and measure key performance indicators like resolution time, containment rate, and customer satisfaction scores. Quality assurance, management to get actionable insights from customer conversations and create evals for the current generation agents.
Lead technical initiatives for AI system integration into existing products and services.
Collaborate with data scientists and ML researchers to implement and productionize new AI approaches and models.
Bachelor's degree in Computer Science, or a related field, or equivalent practical experience.
5+ years in backend software development using modern programming languages (e.g., Python (strongly preferred!), Golang or Java).
Demonstrated experience building production AI systems including chatbots, virtual assistants, and automated support agents using SLMs, LLMs (commercial, open-source models).
Demonstrated strong foundational understanding and appreciate first principles thinking in ML, NLP (transformer based models).
Expertise in natural language understanding (NLU) and intent classification for customer query interpretation, entity extraction, dialogue state tracking and conversation flow management for building a reliable framework for context engineering.
Expertise in tuning streaming ASR and TTS engines, Speech to Speech models for context and domain aware transcriptions and naturalness in voice.
Expertise in conversation mining for identifying customer intents, root cause analysis, sentiment, resolution, policy adherence for not just auditing but truly understanding conversations for business outcomes across large enterprise scale.
Expertise in working with use case based SLMs for realtime agent coaching and recommendations.
Expertise in building knowledge bases and FAQ systems with dynamic content retrieval and self-learning capabilities from support interactions.
Experience implementing multi-channel support automation across chat, email, voice, and messaging platforms with consistent context handling.
Deep knowledge of REST API design, Pub-Sub architectures and integration patterns
Experience working with PostgreSQL and ClickHouse, or similar relational and analytical databases (added advantage but not necessary skill)
Strong understanding of software architecture, scalability, security, and system design.
Experience with Docker, Kubernetes, and deploying to cloud environments (AWS, GCP, or Azure) is a plus
Experience with A/B testing and experimentation frameworks.
Strong communication abilities to explain technical concepts
Collaborative mindset for cross-functional team work
Detail-oriented with a strong focus on quality
Self-motivated and able to work independently
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an exceptional Senior Automation Engineer to join our growing team. Embedded within the Product organization, you will lead the design and delivery of AI-powered automations that eliminate inefficiencies, amplify productivity, and enable our Product and Security teams to focus on high-value work and deliver meaningful business outcomes.
In this role, you will also be responsible to:
Build AI-powered automation solutions. Design, implement, and maintain scalable, AI-driven automations that meaningfully improve productivity and efficiency across Product and Security processes.
Drive process excellence. Identify and eliminate inefficiencies in Product and Security workflows, document best practices, and establish standards that support long-term operational health.
Collaborate with stakeholders. Lead and participate in discovery and solution design sessions with Product and Security teams, ensuring automations are tightly aligned with business goals and user needs.
Champion AI adoption. Actively explore and integrate AI capabilities into automation workflows, staying at the forefront of what's possible with tools like Workato and emerging AI technologies.
Share knowledge. Document solutions, processes, and best practices to support team learning, onboarding, and ongoing maintenance.
Invest in growth. Dedicate time to self-directed learning and research to stay current with AI and automation trends, continuously deepening your technical expertise.
Develop the team. Mentor and guide junior engineers, fostering a culture of technical excellence, AI curiosity, and continuous improvement.
(REQ ID: 2632)
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are seeking a Senior Full Stack Software Engineer to lead the development of cutting-edge AI-powered applications. In this role, you’ll work across the stack—building robust Python-based backends, developing intuitive frontends in React, and architecting scalable systems that handle high-throughput data and real-time AI model integration.
This is a hands-on technical lead position for someone passionate about building production-ready AI products that are fast, secure, and user-friendly.
Design and develop full stack AI applications, integrating powerful AI models with seamless front-end user experiences.
Build scalable, production-grade backend services and REST APIs using Python.
Develop clean, performant, and reusable React.js components for modern web interfaces.
Architect efficient and secure data workflows, leveraging PostgreSQL for transactional data and ClickHouse for analytics and high-performance querying.
Collaborate closely with AI/ML engineers, product managers, and DevOps to bring models to life in real-world applications.
Lead architecture discussions and set engineering best practices across the stack.
Optimize application performance, scalability, and reliability across backend and frontend systems.
Mentor junior developers and contribute to a culture of engineering excellence.
Bachelor's degree in Computer Science, related field, or equivalent practical experience. We value both traditional education and self-taught expertise.
5+ years of professional software development experience, with significant exposure to both frontend and backend technologies.
Expertise in Python, with a strong understanding of building APIs, microservices, and data pipelines.
Proven experience developing production-ready frontend applications using React.js (or similar frameworks).
Deep knowledge of REST API design and integration patterns.
Experience working with PostgreSQL and ClickHouse, or similar relational and analytical databases.
Familiarity with integrating AI/ML models into applications (directly or via APIs).
Strong understanding of software architecture, scalability, security, and system design.
Experience with Docker, Kubernetes, and deploying to cloud environments (AWS, GCP, or Azure) is a plus.
Excellent verbal and written communication skills; able to clearly articulate technical ideas and trade-offs.
Strong sense of ownership, accountability, and leadership.
Passion for AI and delivering impactful, data-driven software solutions.
Comfortable working in a fast-paced, collaborative, and iterative environment.
Willingness to mentor others and help raise the overall bar for engineering quality.
Job Req ID: 2319
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
The Manager, Presales Shared Services leads a centralised, high-impact team that accelerates pipeline and improves presales execution quality across the organisation. This role is the operational backbone of the presales motion — owning the development and maintenance of demo assets, proof of concept delivery, RFI/RFP response management, and the health of the demo lab environment. The ideal candidate is a technically strong, operationally minded leader who thrives at the intersection of engineering, storytelling, and sales enablement.
You will also be responsible to:
Demo & POC Development
Oversee creation and continuous improvement of reusable demo assets aligned to latest product capabilities and key use cases
Lead scoping, building, and delivery of POCs for strategic and complex opportunities, ensuring technical quality and buyer alignment
Establish best practices for demo scripting, environment stability, and persona-based storytelling
RFI / RFP Response Management
Own end-to-end RFI, RFP, and security questionnaire responses, ensuring accuracy, quality, and on-time delivery
Build and maintain a centralised response library in collaboration with Product, Legal, and Security teams
Triage and prioritise incoming requests by strategic value and define clear SLAs for turnaround
Demo Lab & Environment Management
Accountable for the reliability, scalability, and governance of all demo lab environments
Oversee provisioning, access management, version control, and regular audits to reflect current product releases
Establish processes for environment requests, new use case onboarding, and deprecation of outdated assets
Team Leadership & Development
Hire, onboard, coach, and develop a high-performing team of presales engineers and technical specialists
Set clear goals, run regular performance conversations, and foster a culture of craftsmanship and continuous improvement
Balance workload across the team while protecting capacity for high-priority strategic deals
Presales Collaboration & Stakeholder Engagement
Serve as a strategic partner to regional presales teams, establishing clear intake and engagement models for shared services access
Participate in pipeline reviews, QBRs, and planning sessions to anticipate demand and align priorities
Build trusted relationships with presales leaders, positioning the team as a force multiplier across the business
Required
5–7 years in presales, solutions consulting, or technical sales engineering, with at least 2 years in a team lead or management role
Hands-on experience building and delivering enterprise software demos and POCs, with the ability to craft compelling technical narratives for different buyer personas
Proven experience managing RFP/RFI processes at scale, maintaining content libraries, and strong project management skills across multiple concurrent workstreams
Technical Background
Familiarity with enterprise SaaS platforms, integration, automation, or adjacent technologies strongly preferred
Experience managing demo or lab environments, including provisioning, sandbox governance, and version management
Comfortable working with demo automation platforms, CRM systems, and standard collaboration tooling
Leadership & Collaboration
Proven ability to lead and motivate technical teams, setting a high bar for quality and fostering a culture of knowledge sharing
Strong communication skills with the ability to engage credibly across both technical practitioners and senior presales and sales leaders
Experience in a shared services, centre of excellence, or enablement function is a strong differentiator
Collaborative, adaptable, and proactive — thrives in a dynamic, high-growth environment with a passion for making an impact through technology
Proven ability to build a winning team culture that promotes growth, personal development, and continuous improvement
Strong written and verbal communication skills in English, with the ability to translate complex technical concepts for non-technical audiences
Sharp business and technical acumen, with a track record of turning technology passion into measurable customer impact
Willingness to travel as needed and work flexible hours across the territory
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an experienced and exceptional AI / Machine Learning Engineer to join our growing team. In this role, you will be involved in the design, development, and optimization of AI and Machine Learning products that deliver exceptional user experiences. The ideal candidate will combine strong software engineering skills with deep knowledge of machine learning systems.
As part of this role you will:
Design and implement advanced AI/ML systems with a focus on LLMs, AI Agents, and retrieval-augmented generation (RAG) architectures.
Build production-grade AI pipelines for data processing, model training, fine-tuning, and serving at scale.
Build conversational AI interfaces that handle multi-turn customer interactions, maintain context across sessions, and seamlessly escalate to human agents when necessary.
Implement feedback loops and continuous learning systems that incorporate customer satisfaction metrics, agent corrections, and conversation outcomes to improve model performance over time.
Create analytics dashboards and reporting tools to track automation effectiveness, identify common customer pain points, and measure key performance indicators like resolution time, containment rate, and customer satisfaction scores.
Lead technical initiatives for AI system integration into existing products and services.
Collaborate with data scientists and ML researchers to implement and productionize new AI approaches and models.
Bachelor's degree in Computer Science, or a related field, or equivalent practical experience.
5+ years in backend software development using modern programming languages (e.g., Python (strongly preferred!), Golang or Java).
Demonstrated experience building production conversational AI systems including chatbots, virtual assistants, and automated support agents using LLMs (OpenAI, Anthropic, open-source models).
Expertise in natural language understanding (NLU) and intent classification for customer query interpretation, entity extraction, and conversation flow management.
Experience implementing multi-channel support automation across chat, email, voice, and messaging platforms with consistent context handling.
Strong background in customer support metrics and KPIs including CSAT, first contact resolution, average handle time, and containment rate optimization.
Experience with sentiment analysis and emotion detection for escalation triggers and customer satisfaction monitoring.
Expertise in building knowledge bases and FAQ systems with dynamic content retrieval and self-learning capabilities from support interactions.
Proficiency with contact center platforms (Zendesk, Salesforce Service Cloud, Genesys, or similar) and their API integrations.
Experience implementing real-time agent assist systems that provide suggestions, knowledge articles, and response templates during live interactions.
Familiarity with compliance and security requirements for handling sensitive customer data in automated systems (PCI, HIPAA, GDPR).
Experience with A/B testing and experimentation frameworks for optimizing conversation flows and response strategies.
Strong communication abilities to explain technical concepts
Collaborative mindset for cross-functional team work
Detail-oriented with strong focus on quality
Self-motivated and able to work independently
Passion for solving complex search problems
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
Workato is looking for a Principal Technical Architect, AI to join as a Field Specialist operating at the intersection of applied AI engineering and customer-facing technical strategy. This is a dual-mandate role with an approximately equal split:
Mandate 1 – AI Field Specialist (Customer-facing): You will work directly with enterprise customers and prospects in pre-sales and post-sales engagements to define and architect their AI strategies on Workato. This includes designing agentic automation solutions, advising on the latest approaches and best practices, scoping AI agent implementations, and helping customers move from proof-of-concept to production-grade autonomous systems.
Mandate 2 – Agentic CS Platform (Internal initiative): You will be a core architect and developer on Workato's autonomous Customer Success agent initiative, a production-grade system that captures complete customer context to support reasoning, and compounds intelligence over time. You will own the agent and memory architecture, evals and learning loop, and autonomy framework that power this system.
This is a role for someone who builds agentic systems to orchestrate LLMs into reliable, auditable, enterprise-grade agent architectures, and who can articulate that vision to a customer CIO and technical leaders as fluently as they can implement it in code.
Workato has a positive, diverse, and collaborative culture; we look for people who are curious, inventive, smart, hardworking, and who work to be a little better every day.
Ready to apply?
Apply to Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an exceptional Customer Success Manager to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner.
In this role, you will also be responsible to:
Job Req ID: 2658
Ready to apply?
Apply to Workato
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