Mindbody
We help people lead healthier, happier lives by connecting the world to wellness.
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At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
Your role
The Manager, Software Engineering will be responsible for mentoring software engineers within their technical guild to develop their coding, adopt best practices, performance, documentation problem solving abilities in addition to contributing to our code base. The Manager, Software Engineering is also responsible for their direct reports training, providing necessary software and hardware tools, yearly reviews, conducting one-on-ones, career development, and coaching.
Experience You Bring
You're an experienced engineer turned people leader who loves building high-performing teams and high-quality systems. You’re as passionate about mentoring people as you are about writing great code.
- 10+ years of experience in software development, including hands-on backend experience
- 2+ years in an engineering leadership role, with a track record of coaching and growing technical teams
- Experience navigating the full software development lifecycle (SDLC) and driving delivery across cross-functional teams
- Proven ability to give clear feedback and create a culture of trust and continuous improvement
- Strong technical grounding in modern backend frameworks; payment domain experience is a plus
- Comfortable managing performance, mentoring engineers, and facilitating career development
- Thoughtful communicator who can bridge technical and human conversations with ease
Tech Stack Snapshot
At Playlist, we prioritize adaptability and problem-solving. While experience with the technologies below is a plus, we don’t limit ourselves to specific languages. Here’s what you’ll likely work with:
- Languages & Frameworks: C#, ASP.NET, .NET Core, MVC, ADO.NET, LINQ, REACT, Ruby
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
Who we are
We’re a passionate engineering, platform, and operations team, developing and supporting ground-breaking products. Together, we’ll build for the future, creating more opportunities for wellness businesses around the world to help their customers lead full, healthy lives. We push ourselves and our company to always strive for this higher purpose, recognizing the power in working together toward the same goal. We believe in building a diverse company where everyone feels safe bringing their authentic selves to work. And we believe that the secret to success is our people. Join the team, and let’s see what we can accomplish together!
Your role
As a Senior Software Engineer, you’ll be a part of Mindbody engineering team, you’ll pursue continuous improvement to help Mindbody achieve its mission: Powering the world’s fitness and wellness businesses and connecting them with more consumers, more effectively, than anyone else.
You’ll likely spend time working on
- Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.
- Conducts systems analysis and makes recommendations to improve the system to achieve an outcome.
- Identifies opportunities for improving system reliability, security, and stability then working with product owners to prepare backlog items for the team.
- Promotes internal best practices and coding conventions to write and execute tests for your own code, including creating comprehensive unit tests.
- Contributes to technical documentation.
- Implements best practices based on companywide policies and standards.
- Occasional on-call rotation duty to respond to after-hours system incidents.
- Requests constructive feedback for designs early in the process.
- Communicates successfully with large teams and many personalities.
- Provides mentorship for Software Engineers and participates in interview panels to hire new Software Engineers.
- Assists in removing obstacles for the team to yield successful releases.
- Performs peer code reviews to ensure quality of the codebase.
- Ability to guide and delegate work to junior engineers.
- Updates job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Works effectively with multiple projects and departments.
- All other duties as assigned.
About the right team member
At Mindbody, we value team members who are curious, practical, and-openminded, and who care about our product, their teammates, and their own personal growth. We’re faced with an interesting set of technical challenges, and we believe in giving our engineers the freedom to create solutions based on their unique perspective.
Much of our team comes from non-traditional computing backgrounds. In bringing together diverse voices, we’ll build a better product, and a better company. We care less about which languages or frameworks you know, and more that you’re excited to produce high-quality code and be consciously evolving. Our engineers work in cross-functional, collaborative teams focused on impact. We work very closely with our brilliant product team to deliver a world-class user experience, and ultimately to empower our users to create and grow successful businesses.
You’ll thrive in this role with experience in
- 8 to 12 years engineering experience.
- 6+ years of industry experience in programming web applications, mobile and/or large-scale enterprise products.
- Experience with NoSQL databases.
- Experience in Visual Studio.
- Familiar with AWS services including EKS, EC2, Elastic cache, Non-RDBMS, SNS, SQS.
- Familiar with SDLC and programming design patterns.
- Familiar with Agile methodology.
- Familiar with DevOps principles.
- Skilful at reviewing new feature impact on an application and recognizing potential risks.
- Skilled at analysing performance in a service.
- Uses time effectively and efficiently.
- Quickly learns new technologies.
- Capable of forming new software teams.
- Detailed oriented, professional and possesses a positive work attitude.
- Communicate professionally both verbally and in writing.
- Bachelor’s degree in computer science or equivalent.
Technologies you’ll be working with
While we value experience with these technologies, we’re primarily looking for team members with strong technical skills and the ability to quicky pick up new tools and frameworks
- C#, ASP, .NET, .NET Core, MVC, ADO/ADO.NET, LINQ, REACT, Ruby
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
The Director of Engineering for the Payments Pillar will lead one of Playlist's most strategic and revenue-critical engineering organizations. Payments drives a major part of Playlist's total revenue and serves as a key retention lever—merchants using our payments solutions retain better than those who don't. You'll build and scale the engineering teams, architecture, and delivery capability that power payments across all Playlist brands (Mindbody, Booker, ClassPass, Kite, and future acquisitions). This is a highly visible role requiring both technical depth in payments/fintech and exceptional leadership skills to drive execution across distributed teams.
- Partner with Pillar co-leads, Product, and cross-functional stakeholders to define and execute the multi-year Payments strategy, balancing international expansion, reliability improvements, merchant experience, and platform modernization
- Own critical business outcomes including payments attach rate, success rate, merchant experience score, international GMV growth, and ARPS lift through embedded finance products
- Build and lead high-performing teams of 5-7 Engineering Managers and 60-80+ engineers across payment squads in the US and India
- Champion software development best practices, establish squad-level metrics for quality and velocity, and drive architectural decisions for scale and reliability
- Balance parallel workstreams across payment methods expansion, reliability/modernization, and embedded finance validation—ensuring sequencing clarity and delivery confidence
- Lead technical modernization efforts including migration from legacy ASP to .NET 8, PSP orchestration layer buildout, and architectural improvements to improve stability
- Influence stakeholders at all levels (ELT, Board, cross-functional partners) to build alignment and drive strategic initiatives forward
- Foster a collaborative, high-trust team culture across geographies that attracts, retains, and develops world-class engineering talent
- 10+ years in software engineering with at least 5+ years leading engineering teams of 50+ people, including multiple Engineering Managers
- Deep payments/fintech expertise with direct experience building and scaling payments systems, PSP integrations, payment orchestration, compliance frameworks (PCI-DSS), or embedded finance products
- Proven track record delivering complex, multi-quarter technical initiatives across distributed teams, balancing innovation with operational stability
- Experience managing engineering teams across time zones (US + India or similar), building strong culture and collaboration across geographies
- Technical depth with hands-on background as a senior engineer or architect, able to dive into system design, code reviews, and technical decision-making when needed
- Strong understanding of payments domain including card networks, payment gateways, tokenization, settlement/reconciliation, chargebacks, fraud/risk, and merchant onboarding (KYC/KYB)
- Experience with modern cloud architecture (AWS/Azure/GCP), microservices, APIs, event-driven systems, and familiarity with PCI-DSS, SOC 2, GDPR, and regional payment regulations
- Strategic thinking with ability to translate business goals into technical strategy, sequence work effectively, and make build vs. buy vs. partner tradeoffs
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody