What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work cross-functionally to map customer experiences, flag emotional states and pain points, identify critical interdependencies and systems, and define key metrics across all journey stages.
• Coordinate and facilitate workshops in support of customer journey governance and operating mechanisms.
• Test and validate Scout’s approach to the customer journey. Align stakeholders and implement changes as needed.
• Develop business cases as needed in support of various customer journey efforts.
• Maintain and manage Scout’s end-to-end, cross-functional customer journey maps and materials. Standardize customer facing nomenclature.
• Collaborate with the Customer Journey Manager and Commercial Operations leaders in developing, refining, and deploying the core end-to-end Scout Customer Journey.
• Work with the Customer Journey Manager and Commercial Operations leaders in designing and mapping alternative/specialized customer journeys (e.g., the Scout VIP experience)
• Support the development of communication assets – slides, one-pagers, and visual summaries highlighting the customer journey
• Travel to various Scout events and locations to better understand what our customers expect in terms of in-store, digital, and vehicle experiences.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Marketing, Business Management / Administration, Strategy, or related field.
• 4+ years of experience at a top-tier consulting firm or advertising agency with projects in retail customer experience (brick and mortar & e-commerce), customer journeys, marketing strategy, performance measurement, and/or loyalty
• Familiarity of the end-to-end automotive customer journey and touchpoints and understanding of an automotive customer’s needs, attitudes, behaviors, and pain points.
• The ability to work and collaborate across multiple functions and stakeholders of all levels (e.g., Retail Operations, Commercial Operations, Aftersales, IT, and Strategy) to drive alignment and consensus on the end-to-end customer journey
• Experience supporting multiple projects at once, prioritizing critical deliverables, identifying key dependencies, and influencing outcomes
• The ability to distill complex topics, problems, and situations into a simple and easy to understand way
• Ability to thrive in an entrepreneurial, high-growth, fast-paced environment with comfort navigating ambiguity and change.
• Willingness to support high-level strategic projects and to roll-up your sleeves as needed – including direct customer interaction when required.
• Automotive experience is a plus, but not required.
• Proficiency in Microsoft Office Suite

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000 - $112,500

Internal leveling code: IC9

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

About the team  

Roku is constantly innovating and finding new ways to provide new value for our customers, and Roku's Retail Sales team is responsible for driving the growth of Roku's retail products and programs by bringing our device portfolio to market through the country's largest retail partners. We manage the commercial relationships, in-store presence, and sell-through performance that connect Roku products to millions of customers every day. 

About the role  

We're looking for a National Account Manager to own Roku's relationship with Walmart. This is a full-stack commercial role: you'll help inform strategy, build relationships, and drive execution across pricing, promotion, product placement, and sell-through. You'll be the internal voice of Walmart and the external face of Roku, and you'll be expected to bring both perspectives to the table. This role will require frequent travel to Bentonville, AR to meet with partners and stakeholders in the area. 

As the primary contact for Roku devices at Walmart, you’ll be responsible for achieving annual and quarterly revenue goals and for planning and executing category roadmaps that deliver on pricing, promotion, and product placement objectives.  

We're not necessarily looking for someone who already knows everything about the TV business. We're looking for someone who has won at Walmart in a competitive category and knows how to build on that success. If you've driven results at the world's largest retailer and you're excited about learning a new space, this role was built for you.  

For Remote US Only - The estimated annual salary for this position is between $191,000 - $224,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing  

• Own Roku’s Walmart devices business end-to-end across US stores and walmart.com: item setup, modular and in-store placement, pricing, promotion, forecasting, in-stock management, and end-of-life transitions 
• Assess opportunities for retail growth and expansion across TVs, streaming media players, audio, smart home, and related markets, with a focus on Walmart’s ecosystem 
• Develop and present annual and quarterly business plans tied to clear revenue, margin, and share targets 
• Ensure promotional alignment internally and with Walmart across key events, features, and programs 
• Build strong, trust-based relationships across Walmart's buying, replenishment, merchant, and ecommerce teams 
• Lead regular Walmart business cadences, using POS, inventory, and margin data to recommend pricing, promotion, assortment, and allocation actions 
• Understand Roku’s business and market dynamics and translate market, shopper, and competitive insights into actionable retail strategies and test-and-learn plans 
• Partner with Retail Strategy, Sales Operations, FP&A, Product, and Operations to align on forecasts, promotions, and product priorities 
• Partner with Retail Marketing and OEM partners to develop in-aisle, endcap, and seasonal programs that drive incremental traffic and conversion 
• Customize sell-in and sell-out materials for Walmart's unique buying process, internal review cadence, and decision-makers 
• Track performance against targets and lead regular business reviews with both Walmart and internal stakeholders, including senior Roku leadership

We're excited if you have 

• Bachelor’s degree or equivalent practical experience; MS/MBA or equivalent experience preferred 
• 8+ years of sales or account management experience in consumer or consumer electronics categories, selling into retail 
• 3+ years of experience selling into Walmart, with established buyer-level relationships 
• Proven track record of hitting revenue targets and growing a business at Walmart, regardless of category 
• A deep understanding of the big-box retail environment and how decisions around assortment, placement, price, and promotion show up in-store and online 
• Ability to operate strategically and get into the details — you can build a Joint Business Plan (JBP) and pull a Point-of-Sale (POS) report 
• Comfort building cases from data (POS, share, margin, promo ROI) and translating insights into clear recommendations 
• Can think strategically, but can dig in to answer questions and get the details in order to ensure the strategy can be realized 
• Enjoy working cross-functionally, but can also work independently in a fast-paced, ambiguous environment 
• Take a long-term view when evaluating opportunities and setting priorities for Walmart and Roku’s broader retail portfolio 
• Strong cross-functional instincts; you know how to work through influence, not just authority, with partners across finance, operations, marketing, and product 
• Clear, confident communication skills with the ability to tailor the message for a Walmart merchant, a cross-functional working team, or a Roku executive 

#LI-DH2
#LI-Remote

We are seeking a Site Logistics Manager to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. 

As a Site Logistics Manager, you will play a pivotal role in setting up and overseeing inventory and logistics operations at our large-scale construction sites. This position is critical to establishing and maintaining efficient warehouse operations, ensuring accurate material tracking, and leading a team that will support the success of a large-scale construction project. The ideal candidate will be highly organized, tech-savvy, and experienced in managing warehouse teams and inventory valued at $35-40 million or more. This individual will be a key contributor to the job site's setup and the ongoing operational excellence we are striving for on all of our sites.

Per Diem Available for This Role — Apply today and ask your recruiter for details.

Responsibilities

Warehouse Operations & Logistics

• Organize and oversee warehouse activities, including material intake, distribution, Inventory levels, and laydown area setup.
• Organize and manage prefabricated materials delivered from pre-fab shop, store, and distribute as needed to the field. Manage the tracking and return of material carts that prefabricated material is packaged on.
• Maintain a structured and efficient storage system to ensure quick access to materials, prefab, and tools.
• Schedule and manage inbound and outbound deliveries to prevent bottlenecks and keep operations running smoothly.
• Implement best practices for material handling, storage, and protection to prevent damage and ensure compliance with safety standards.

Inventory & Material Management

• Track and manage construction materials, tools, and equipment with a focus on accuracy and efficiency.
• Develop and implement inventory control systems to prevent loss, theft, and mismanagement.
• Work closely with procurement and project teams to anticipate material needs and coordinate timely deliveries.
• Maintain detailed documentation, including requisitions, freight bills, shipment

Team Leadership & Performance Management

• Lead a team of 6-10 warehouse/delivery staff.
• Set daily goals, schedules, and expectations for the warehouse crew.
• Conduct performance evaluations, provide coaching, and support team development.
• Foster a culture of accountability, efficiency, and teamwork.

Coordination with Project Teams

• Collaborate with site managers, engineers, and procurement teams to align warehouse operations with project timelines.
• Communicate real-time inventory updates and material availability to key stakeholders.
• Assist in planning material staging for different phases of the project.

Safety & Compliance

• Ensure all warehouse operations comply with OSHA regulations and company safety policies.
• Conduct regular safety inspections and audits of equipment, storage methods, and team adherence to safety protocols.

Technology & Process Improvement

• Utilize digital tools to streamline inventory tracking and logistics.
• Identify opportunities for process improvements to increase efficiency.
• Develop and implement Standard Operating Procedures (SOPs) for warehouse activities.

Qualifications

• Proven experience managing warehouse operations, logistics, or supply chain management, preferably within construction, logistics, or a related industry.
• Exceptional organizational and leadership abilities, with a tech-driven approach to inventory tracking and management.
• Demonstrated success in managing, coaching, and developing high-performing teams.
• Strong understanding of warehouse laydown operations and industry best practices for material handling.
• Skilled in coordinating material flow and managing deliveries to ensure efficient site operations.
• Excellent interpersonal and communication skills, with a strong emphasis on teamwork and collaboration.
• Ability to work independently, solve problems, and take initiative in a fast-paced, dynamic environment.
• Physical capacity to lift up to 50 pounds unassisted and work in varying weather conditions.
• Flexibility to work a 40-hour week with potential overtime as needed.

Education

• High school diploma or G.E.D. required; Trade school or electrical experience preferred.
• Preferred: Degree in logistics, supply chain management, or a related field.

Certifications

• Valid driver's license and clean driving record.
• OSHA 30 certification preferred (must be obtained within the first 90 days of employment).

Safety Level 

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
• Potentially lift up to 50 pounds 
• Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
• Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA

#NXCLIND1

We are seeking a Site Logistics Manager to play a pivotal role in setting up and overseeing inventory and logistics operations at our large-scale construction sites. This position is critical to establishing and maintaining efficient warehouse operations, ensuring accurate material tracking, and leading a team that will support the success of a large-scale construction project. The ideal candidate will be highly organized, tech-savvy, and experienced in managing warehouse teams and inventory valued at $35-40 million or more. This individual will be a key contributor to the job site's setup and the ongoing operational excellence we are striving for on all of our sites.

Responsibilities

Warehouse Operations & Logistics

• Organize and oversee warehouse activities, including material intake, distribution, Inventory levels, and laydown area setup.
• Organize and manage prefabricated materials delivered from pre-fab shop, store, and distribute as needed to the field. Manage the tracking and return of material carts that prefabricated material is packaged on.
• Maintain a structured and efficient storage system to ensure quick access to materials, prefab, and tools.
• Schedule and manage inbound and outbound deliveries to prevent bottlenecks and keep operations running smoothly.
• Implement best practices for material handling, storage, and protection to prevent damage and ensure compliance with safety standards.

Inventory & Material Management

• Track and manage construction materials, tools, and equipment with a focus on accuracy and efficiency.
• Develop and implement inventory control systems to prevent loss, theft, and mismanagement.
• Work closely with procurement and project teams to anticipate material needs and coordinate timely deliveries.
• Maintain detailed documentation, including requisitions, freight bills, shipment

Team Leadership & Performance Management

• Lead a team of 6-10 warehouse/delivery staff.
• Set daily goals, schedules, and expectations for the warehouse crew.
• Conduct performance evaluations, provide coaching, and support team development.
• Foster a culture of accountability, efficiency, and teamwork.

Coordination with Project Teams

• Collaborate with site managers, engineers, and procurement teams to align warehouse operations with project timelines.
• Communicate real-time inventory updates and material availability to key stakeholders.
• Assist in planning material staging for different phases of the project.

Safety & Compliance

• Ensure all warehouse operations comply with OSHA regulations and company safety policies.
• Conduct regular safety inspections and audits of equipment, storage methods, and team adherence to safety protocols.

Technology & Process Improvement

• Utilize digital tools to streamline inventory tracking and logistics.
• Identify opportunities for process improvements to increase efficiency.
• Develop and implement Standard Operating Procedures (SOPs) for warehouse activities.

Qualifications

• Proven experience managing warehouse operations, logistics, or supply chain management, preferably within construction, logistics, or a related industry.
• Exceptional organizational and leadership abilities, with a tech-driven approach to inventory tracking and management.
• Demonstrated success in managing, coaching, and developing high-performing teams.
• Strong understanding of warehouse laydown operations and industry best practices for material handling.
• Skilled in coordinating material flow and managing deliveries to ensure efficient site operations.
• Excellent interpersonal and communication skills, with a strong emphasis on teamwork and collaboration.
• Ability to work independently, solve problems, and take initiative in a fast-paced, dynamic environment.
• Physical capacity to lift up to 50 pounds unassisted and work in varying weather conditions.
• Flexibility to work a 40-hour week with potential overtime as needed.

Education

• High school diploma or G.E.D. required; Trade school or electrical experience preferred.
• Preferred: Degree in logistics, supply chain management, or a related field.

Certifications

• Valid driver's license and clean driving record.
• OSHA 30 certification preferred (must be obtained within the first 90 days of employment).

Safety Level 

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
• Potentially lift up to 50 pounds 
• Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
• Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA

#NXCLIND1

About SMCP: 

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. 

You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. 

What You’ll Do: 

Leadership & Supervision 

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager. 

• Assist with daily operations, including cash handling, opening/closing, and KPI tracking. 

Customer Service & Sales 

• Provide exceptional customer service with product knowledge and personal recommendations. 

• Build and maintain a client book, fostering relationships and loyalty. 

• Achieve sales targets through outstanding service and brand values. 

• Address customer service issues promptly and professionally. 

Store Operations & Visual Merchandising 

• Maintain high store standards, ensuring a welcoming and organized environment. 

• Oversee stock replenishment to align with demand and visual standards. 

Team Collaboration & Development 

• Support new hires and encourage team development, promoting a growth-focused culture. 

• Motivate the team to meet sales goals, fostering a results-oriented environment. 

Brand Experience & Client Engagement 

• Create an inclusive, personalized shopping experience, welcoming clients to our collections. 

• Guide clients through their shopping journey, meeting their unique needs. 

 Who You Are: 

• 1+ year of experience in retail or customer service, with supervisory experience preferred. 

• Enthusiastic about providing exceptional customer service and working in luxury retail. 

• Knowledgeable and passionate about fashion trends. 

• Excellent communication skills, with a friendly, approachable, and persuasive demeanor. 

• Adaptable and open to pursuing a career in retail management. 

• Social media presence is a plus but not required. 

• Flexible availability, including evenings, weekends, and holidays, is required. 

The Company:

Faraday Future is a California-based technology company focused on the design, engineering, and development of intelligent, connected electric vehicles and related artificial intelligence-enabled technologies.

Founded in 2014, the Company’s mission is to disrupt the automotive and technology industries by creating user-centric, technology-first experiences. The Company, together with its controlled subsidiaries, operates across multiple technology-driven areas, including AI electric vehicles, robotics, and its crypto business (AIXC), all under its upgraded Global EAI Industry Bridge Strategy, marking the beginning of a new chapter in AI mobility and Web3 integration. The Company aims to leverage the latest technologies and world’s best talent to realize exciting new possibilities across all of these lines. Faraday Future’s automotive business exemplifies its vision for luxury, innovation, and performance, while its FX strategy aims to introduce mass production models equipped with state-of-the-art luxury technology derived from the FF brand, targeted towards a broader market with middle-to-low price range offerings. FF is committed to redefining mobility through AI innovation. Join us in shaping the future of intelligent transportation and technology by creating something new, something connected, and something with a true global impact.

Your Role:

We are seeking a strategic and results-driven Sales Manager, E-commerce to report directly to the executive leadership team. This role will lead the overall growth strategy, daily operations, and commercial performance of our digital commerce business across Amazon and Shopify, while building a scalable global e-commerce operating model.

As a key commercial leader, you will own marketplace and DTC channel performance, optimize the full online sales funnel, and drive revenue growth through data-driven decision-making, cross-functional collaboration, and customer-centric execution. This role is critical to expanding FF’s online business, strengthening digital brand presence, and delivering best-in-class e-commerce experiences.

Key Responsibilities

1. E-commerce Strategy & Channel Growth

• Develop and lead the overall e-commerce growth strategy for Amazon and Shopify, including sales planning, channel positioning, pricing architecture, and promotion strategy.
• Own channel revenue targets, sales forecasting, and growth roadmaps, ensuring sustainable and profitable expansion across marketplace and DTC businesses.
• Identify new opportunities to scale digital sales through assortment strategy, customer segmentation, lifecycle planning, and performance optimization.

1. Amazon & Shopify Store Operations

• Oversee end-to-end operations of Amazon Seller/Vendor Central and Shopify storefronts, including product listings, merchandising, catalog setup, promotions, order flow, and customer experience.
• Ensure best-in-class content execution across product pages, including SEO, A+ content, brand stores, landing pages, and conversion-focused merchandising.
• Lead platform optimization initiatives to improve traffic, conversion rate, average order value, repeat purchase rate, and customer retention.

1. Sales Performance & Commercial Execution

• Build and execute promotional calendars across Amazon and Shopify, including seasonal campaigns, product launches, paid traffic activations, and retention programs.
• Partner with marketing teams to drive high-quality traffic through performance media, CRM/email, affiliate, influencer, and content channels.
• Monitor competitive pricing, market dynamics, and consumer demand trends to adjust commercial strategy and maximize sales performance.

1. Data Analytics & Business Optimization

• Own the core e-commerce KPIs, including GMV, net sales, conversion rate, traffic, ROAS, CAC, AOV, repeat purchase rate, contribution margin, and inventory turnover.
• Translate business data into actionable insights and lead continuous optimization across product mix, pricing, promotions, and funnel performance.
• Build dashboards, performance reporting routines, and business reviews for executive leadership to support fast, informed decision-making.

1. Cross-functional Collaboration & Operational Excellence

• Work closely with product, brand, supply chain, logistics, customer service, finance, and technology teams to ensure seamless execution across all e-commerce touchpoints.
• Coordinate inventory planning and fulfillment readiness to support launches, campaigns, and ongoing sales growth while minimizing stockouts and aged inventory.
• Improve operational processes, systems, and workflows to create a scalable e-commerce infrastructure for future business growth.

1. Team Leadership & Capability Building

• Build, lead, and mentor a high-performing e-commerce team across operations, sales, merchandising, and channel management functions.
• Establish clear business goals, accountability mechanisms, and performance standards for channel teams and agency/vendor partners.
• Foster a culture of agility, ownership, and data-driven execution in a fast-paced, high-growth environment.

Qualifications

• Bachelor’s degree in Business, Marketing, E-commerce, Supply Chain, or a related field; MBA preferred.
• Experience: 10+ years of relevant experience in e-commerce, digital commerce, online sales, or marketplace operations, with at least 5 years in a leadership role.
• Platform Expertise: Deep hands-on experience managing Amazon (Seller Central and/or Vendor Central) and Shopify/Shopify Plus businesses at scale.
• Commercial Track Record: Proven success in driving online sales growth, improving conversion, scaling digital channels, and managing full-funnel e-commerce performance. 
• Operational Strength: Strong understanding of e-commerce operations, including catalog management, merchandising, pricing, promotions, fulfillment coordination, and customer experience.
• Analytical Capability: Highly data-driven with strong command of performance metrics, business analysis, forecasting, and ROI optimization.
• Leadership: Demonstrated ability to lead cross-functional teams, manage multiple priorities, and deliver results in a fast-paced, rapidly evolving environment.

Preferred Qualifications

• Experience in consumer electronics, automotive, lifestyle, luxury, or technology-driven products. 
• Strong understanding of Amazon advertising, marketplace algorithms, DTC growth strategy, and customer acquisition/retention models. 
• Experience with Shopify apps/ecosystem, conversion rate optimization, UX merchandising, and subscription/CRM programs. 
• Familiarity with e-commerce analytics and reporting tools such as Google Analytics, Amazon Brand Analytics, Helium 10, Jungle Scout, Looker, Tableau, or similar platforms. 
• Experience managing third-party agencies, marketplace partners, and digital vendors.
• Global market exposure, especially experience supporting e-commerce growth in both U.S. and international markets. 
• Strong entrepreneurial mindset with the ability to build new channels, test quickly, and scale winning strategies.

Perks + Benefits

• Healthcare + dental + vision benefits (Free for you / discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The GTM Product Marketing team sits within Stripe's Product Marketing org. We make sure Stripe sellers walk into every conversation prepared, confident, and armed with the right story. We translate product value into seller-ready narratives, resources, and enablement — and we measure our impact on seller confidence and how effectively our teams pitch, qualify, and close.

Stripe's Money as a Service (MaaS) products are redefining how platforms and businesses move, store, and manage money. We're looking for an exceptional GTM product marketer to bring Stripe's story to market. In this role, you'll be the connective tissue between product, marketing, and the field. You'll translate complex financial infrastructure capabilities into compelling narratives and seller resources that resonate with our users and drive adoption. You'll equip customer-facing teams to confidently pitch all our solutions – including Capital, Treasury, Issuing, Embedded Finance for Platforms, and Crypto/Stablecoins – answer technical questions, and speak to roadmap context. You'll also elevate seller and field insights to refine product positioning and messaging.

What you’ll do

As the GTM PMM for MaaS, you’ll need to quickly build a deep understanding of Stripe’s MaaS products, buyer personas, and differentiation. You will:

• Own the content development and GTM enablement strategy across the MaaS sold funnel — creating seller-ready resources (pitch decks, FAQs, value props, talking points) that translate product positioning into clear, differentiated customer value propositions for platforms, marketplaces, and enterprises.
• Partner with Market Intelligence to monitor and understand MaaS market trends, synthesize insights, and leverage these to build differentiated positioning.
• Design and deliver training programs that build seller expertise across the MaaS portfolio.
• Prepare sellers for major product launch events like Stripe Sessions, and to understand the details of the roadmap product is building.
• Leverage data and insights to identify enablement and knowledge gaps, prioritize asset development, launch new content, and measure effectiveness on seller confidence and other KPIs.

Minimum requirements

• 8+ years of product marketing experience, preferably in B2B tech.
• Familiarity with fintech, payments, treasury, issuing, crypto and/or stablecoins, embedded finance, platforms and marketplaces, or financial infrastructure.
• Experience with Enterprise sales cycles and technical products.
• Excellent communication and presentation abilities, with a proven track record of distilling complex strategies into clear, compelling narratives.
• Strong stakeholder management skills.
• Ability to move quickly without compromising attention to detail or polish.
• A self-starter who thrives in fast-paced, ambiguous environments and can manage multiple priorities simultaneously.
• Comfort with data-driven decision making and measuring marketing impact.
• Proven ability to influence and align stakeholders across Product, Sales, and Marketing without direct authority.

Preferred qualifications

• Demonstrated comfort working with, and presenting to, senior leaders across a variety of disciplines.
• Strong collaboration skills, a tendency to seek and share alternative views, and an ability to earn stakeholder confidence 
• Proven past track record of building AI-powered tooling for sellers.

Please note, this position is for our New Store Opening at Westfield Topanga.

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.  As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:  

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

 What you will get: 

• Competitive salary ($55,000 - $110,000) and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Reports to: Training Manager / Learning & Development Director

Job Summary

We are seeking a dynamic and experienced Training Specialist to design, deliver, and evaluate engaging training programs for employees, clients, or partners. This hybrid role combines remote work flexibility with significant travel (approximately 50%) to conduct in-person training sessions, workshops, onboarding, and support at various locations. The ideal candidate excels at facilitating virtual and on-site sessions, manages all aspects of training logistics, and demonstrates strong proficiency in leveraging software, hardware, and emerging technologies to enhance learning experiences.

Key Responsibilities

• Conduct comprehensive training needs assessments in collaboration with department leaders, subject matter experts, and stakeholders to identify skill gaps and development opportunities.
• Design, develop, and update training materials, curricula, presentations, job aids, e-learning modules, and other resources using tools such as Synthesia AI, Articulate Storyline, Adobe Captivate, or similar platforms.
• Co-deliver high-impact training sessions, including instructor-led workshops, online courses, and hands-on simulations both remotely and in-person at store sites or training facilities.
• Travel up to 50% of the time (domestic, with occasional overnight stays) to facilitate on-site training, provide field support, observe performance, and deliver customized programs.
• Handle full logistics for in-person and online trainings, including scheduling sessions, managing participant registrations, coordinating venues/meeting rooms, arranging travel and accommodations (when applicable), preparing and shipping/distributing training materials, and ensuring timely setup of equipment and technology.
• Manage technological aspects of training delivery, including setup and troubleshooting of hardware (e.g., laptops, projectors, audio/visual systems, interactive whiteboards) and software (e.g., Google Meets, learning platforms); resolve technical issues during sessions to minimize disruptions.
• Stay current with technological advancements in training tools, software, hardware, and instructional technologies; integrate emerging tools (e.g., AI-enhanced learning platforms, advanced LMS features) to improve program effectiveness and engagement.
• Facilitate smooth onboarding and orientation for new hires or new system rollouts, ensuring knowledge transfer and quick productivity ramp-up.
• Evaluate training effectiveness through assessments, feedback surveys, performance metrics, and follow-up observations; recommend improvements and adjustments to programs.
• Maintain accurate records of training activities, attendance, and outcomes in the Learning Management System (LMS) or other tracking tools.
• Collaborate with cross-functional teams to align training initiatives with organizational goals and business needs.

Qualifications & Requirements

• Bachelor's degree in Education, Human Resources, Instructional Design, Business, Communications, Information Technology, or a related field (or equivalent experience).
• 3+ years of experience in training, facilitation, instructional design, or a related role (corporate training, employee development, or client-facing preferred).
• Proven ability to deliver engaging training in both virtual/remote and in-person environments.
• Willingness and ability to travel up to 50% (including overnight stays, occasional weekends if needed); valid driver's license and passport (if international travel applies).
• Strong presentation and facilitation skills with the ability to adapt content for diverse audiences and learning styles.
• Proficiency in Google Suite hands-on experience with e-learning authoring tools, LMS platforms, virtual meeting software, and basic AV/hardware setup and troubleshooting.
• Demonstrated experience coordinating training logistics, including scheduling, venue coordination, material preparation, and technical setup for both in-person and virtual sessions.
• Excellent written and verbal communication skills, with a focus on clarity, engagement, and professionalism.
• Self-motivated, organized, and able to manage time effectively in a remote/hybrid setting with travel and logistical demands.
• Ability to work independently while thriving in team environments.

Preferred Skills & Experience

• Certification in training/development (e.g., ATD Certified Professional in Talent Development, CPTD, or similar) or instructional technology.
• Experience in a specific industry (e.g., technology, healthcare, sales, manufacturing) or with technical/product training involving software/hardware.
• Familiarity with adult learning theories (e.g., ADDIE model, Kirkpatrick evaluation) and emerging tech in L&D (e.g., AI tools, gamification platforms).
• Strong troubleshooting skills for common training tech issues (e.g., connectivity, audio/video, device compatibility).
• Experience with event/logistics coordination tools (e.g. registration platforms) or travel management systems.

Compensation: $55,000 to $65,000 OTE

Benefits

• PTO/Sick & (6) Annual Paid Holidays
• Medical, Dental & Vision Insurance
• 401(k) Matching
• Paid Skills Enhancement Training
• Employee Discount - Service & Parts
• Equipment/Toolbox Relocation Assistance
• Employee Referral Program 

Senior Manager, Content Personalization

San Mateo or San Diego  (hybrid)
OR
London, UK (hybrid) 

Role overview:

As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. 

You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.

You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. 

Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. 

What you’ll be doing:

• Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
• Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. 
• Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations. 
• Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans. 
• Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. 
• Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations. 
• Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.  
• Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. 
• Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

What we’re looking for:

• The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. 
• Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
• Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences. 
• Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. 
• Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. 
• Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
• Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. 
• Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. 
• Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. 
• Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics 
• Experience and comfort of delivering in a high energy, fast paced and changing environment.

PRODUCT MANAGER, PSS LIVE SERVICES

This role is open to US-based permanent remote arrangements.

Why PlayStation?

PlayStation isn’t just the Best Place to Play – it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

THE ROLE

As a Product Manager, you will work as part of the central Live Services games team at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, collaborating with a small central team to support game studios and with other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities.

Under the guidance of the Director of Product Management, you will partner closely with multiple teams to use data, insights, user testing, and creative solutions, to inform product development with a keen sense of critical product KPI’s and game health. 

RESPONSIBILITIES

• Support product management across multiple live and upcoming titles from PlayStation Studios to help effectively build out capabilities and successfully launch and manage their live service titles.

• Evaluate design specs and mockups, identify and escalate risks, and advise on mitigation strategies, while contributing directly to feature definition and validation roadmaps across development cycles.

• Lead/co-lead initiatives to drive measurable improvements through hypothesis development, testing, and iteration.

• Communicate performance results and actionable recommendations to both product and studio feature team stakeholders, connecting player experience to business outcomes.

• Highlight opportunities for product performance growth for various titles, and support improvement initiatives to a successful outcome with analysis and reporting.

• Provide hands-on support to studios across various core competencies from feature design to live content, performance reporting and market knowledge.

• Help share best practices to support game studios standing up and evolving their processes and capabilities.

REQUIRED SKILLS

• Experience in product management for live service games, preferably on AAA Console/PC titles.

• Understand, conceptualize, and abstract the design of game systems, features, and mechanics.

• Data fluency and working experience of partnering with analytics, research, and insights groups.

• Solid grasp of statistics, hypothesis testing, and experimental design for live game features.

• Proven business and market awareness with analytical capabilities, using data to inform decisions.

• Social intelligence, great interpersonal skills, excellent communication and empathy for creative teams.

• Working knowledge of different types of games, genres, and business models (F2P, premium, cosmetic economy, etc.).

• Experience working with publishing partners (marketing, release management, store, etc.).

• Deep passion for games and ability to evaluate and break down the components of what makes a successful live game.

Editorial Manager – PlayStation Store (Japan Focused)

San Mateo, CA or Tokyo, Japan (Hybrid)

Role Overview:

The Editorial Manager plays a key leadership role in building the PlayStation Store into a true daily destination for players. Sitting directly below the Director, Editorial, this role oversees the execution of global editorial programs and helps shape planning, standards, and workflows across regions.

You will manage core elements of the global editorial engine — from daily and weekly programming to cross-functional coordination, creative briefing, and data-led optimization. You’ll help establish editorial best practices, support innovation, and mentor the wider Editorial team as we elevate the Store experience for more than 100 million players worldwide.

This is a highly cross-functional role, partnering with Product, Creative, Marketing, Store Operations, and global regional teams to ensure cohesive, timely, and impactful editorial delivery across the PlayStation ecosystem.

In addition to its global remit, this role owns editorial planning and execution for the Japan Store, translating global strategy into locally resonant experiences while feeding Japan-specific insights back into worldwide initiatives.

What You’ll Be Doing

Leadership & Ownership

• Lead day-to-day execution of global editorial programs across PlayStation Store surfaces.

• Serve as a key editorial leader, supporting the Director, Editorial in driving vision into operational reality.

• Provide guidance, coaching, and support to Editorial team members and contributors across regions, including close partnership with Japan-based stakeholders.

Editorial Program Delivery

• Oversee creation, curation, and delivery of daily and weekly editorial content, highlights, and narratives across global Store surfaces.

• Manage and refine global content calendars, ensuring visibility, alignment, and quality across regions, with particular attention to Japan as a key market.

• Collaborate with Marketing, Creative, Product, and Store Operations to ensure assets and copy meet PlayStation standards and deadlines across all regions.
  

Global Coordination

• Partner with regional leads (including Japan, UK, and USA) to execute coherent global programs, adapt content for local relevance, and surface regional insights that can inform global planning.

• Act as a key editorial point of contact for Japan, ensuring global plans are effectively translated for the market and that Japan-led perspectives are represented in global discussions.

• Ensure alignment between global plans and regional publishing priorities, promotions, and seasonal beats.

• Maintain strong relationships with cross-functional partners across global time zones.
  

Standards, Process & Quality

• Help define and roll out editorial guidelines, tone-of-voice frameworks, and quality standards for global Store surfaces.

• Apply cultural judgment and market awareness when reviewing or shaping content for global and Japanese audiences, while maintaining consistency and brand integrity.

• Drive continuous improvement across workflows, tooling, and planning rhythms.

• Ensure editorial content is accurate, engaging, inclusive, and aligned with brand and legal requirements.
  

Insights, Data & Experimentation

• Partner with Analytics & Insights teams to evaluate performance of editorial content and programs across global and regional surfaces.

• Use insights from Japan and other regions to identify opportunities for optimisation, A/B testing, and iterative improvement at a global level.

• Support development of new editorial surfaces, formats, and storytelling approaches that advance the Store’s daily-destination vision.
  
  

What We’re Looking For

• 6–10+ years experience in editorial, digital publishing, content strategy, or program management in the video games industry (Japan's gaming industry)

• Experience managing or mentoring editorial teams or content owners is a strong plus.

• Strong writing and editorial judgment, with experience shaping narratives, curation, and player-centric content.

• Proven ability to manage complex content pipelines and deliver consistently at high quality.

• Experience operating in cross-functional, global environments; confident communicator across teams and time zones.

• Deep understanding of gaming culture, trends, and the PlayStation audience, with familiarity with Japan as a key market.

• Analytical mindset and comfort using data to inform decisions and program improvements.

• Highly collaborative, detail-oriented, and able to thrive in a fast-paced environment.

Senior Manager, Content Personalization

San Mateo or San Diego  (hybrid)
OR
London, UK (hybrid) 

Role overview:

As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. 

You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.

You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. 

Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. 

What you’ll be doing:

• Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
• Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. 
• Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations. 
• Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans. 
• Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. 
• Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations. 
• Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.  
• Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. 
• Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

What we’re looking for:

• The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. 
• Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
• Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences. 
• Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. 
• Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. 
• Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
• Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. 
• Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. 
• Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. 
• Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics 
• Experience and comfort of delivering in a high energy, fast paced and changing environment.

Staff Business Analyst, PlayStation Store
San Mateo, CA preferred 
remote considered- west coast only

Please note, this is a senior individual contributor Business Analyst role, not a Product Management position. 

About the Role 

Join the Commercial Development team at PlayStation and help shape the future of our Direct-to-Consumer businesses - PlayStation Store and PlayStation Direct! 

You will be accountable for translating commercial opportunities into business requirements and change in processes, using experimentation to build the case for change, and influencing senior leaders through structured analysis and financial reasoning. You’ll also collaborate with business, product, data science and engineering teams to ensure new product features meet those business requirements. You will not own a product roadmap, feature backlog, or delivery team. 

This role sits at the intersection of commerce, data science, product, engineering and business strategy, with a strong emphasis on decision quality, experimentation, and commercial impact. 

What You’ll Do 

• Lead complex business analysis for global, high-impact AI / ML initiatives across digital commerce, personalization, subscriptions, and publishing operations
• Translate complex commercial objectives into actionable business requirements with measurable outcomes
• Partner with product, engineering, and data science teams to ensure product requirements meet the needs of the business and then facilitate successful product development and delivery
• Influence senior stakeholders through structured problem framing, financial reasoning, and data-informed recommendations
• Partner with data analytics teams to define, execute and evaluate experiments around personalization, revenue growth, and operational improvements
• Map business processes and guide the organization in process improvement and automation to deliver operational efficiencies
• Mentor team members in AI / ML business analysis and product development methodologies, champion responsible data practices, and encourage continuous learning across teams

What This Role Is Not 

• Not a Product Manager role
• Not feature or roadmap ownership
• Not delivery or execution management
• Not a purely technical ML, data science or data analyst role 

What We’re Looking For 

• 8+ years of experience in Business Analysis within digital commerce, subscriptions or retail businesses
• Bachelor’s degree or equivalent
• Decompose vague business problems into structured analytical questions and clear business requirements
• Partner with product, engineering and data science teams to design and deliver commerce and tooling solutions
• Define decision logic before proposing solutions
• Challenge assumptions and build arguments using data and financial reasoning
• Map complex business process and direct teams through process improvement and automation initiatives
• Strong experience working alongside data science / machine learning teams, including: 

Nice to Have 

• Experience with personalization, next best action frameworks, or decision automation
• Familiarity with AI governance, ethics, and responsible data practices 
• Experience operating in global, cross-functional environments

Sr. Technical Program Manager – San Diego

As a key leader of the Commerce - Technical Operations team, you will help drive the availability and enablement for PlayStation Store and purchase platforms. You will partner closely with service development teams to deliver exciting, new product and platform capabilities, while continuously raising the bar of maturity for operational excellence for millions of players worldwide.

We are seeking an experienced TPM with a strong balance of technical, organizational, and interpersonal skills. You will drive large-scale, cross-functional programs that impact teams throughout SIE. This role requires navigating complex systems, managing dependencies, and delivering results in a fast-paced, high-availability environment. 

Responsibilities:

As a TPM in Technical Operations, you will lead the delivery of development and operational initiatives across 100+ commerce experiences and backend services in a cloud environment. You will ensure high availability, resiliency, scalability, and performance across the platform.

You will collaborate closely with development, platform, security, and global operations teams to operate a highly available commerce ecosystem while enabling teams to efficiently deliver customer-facing features.

Other responsibilities include...

• Lead SRE and technical initiatives in a fast paced and highly collaborative environment supporting horizontally across a large software development organization.
• Demonstrate people and soft skills to generate a positive atmosphere of excitement and collaboration towards delighting customers and pushing the limits of technology.
• Manage delivery schedules and timelines across multiple products and teams, ensuring timelines are met and communication is transparent at all levels
• Collaborate and partner with other SRE teams that specialize in areas such as platform hosting, Kubernetes, CICD, and data services inspiring change and ensuring optimal application performance and resiliency across all back-end services 
• Identify and solve complex problems, simplifying them into clear, actionable insights that drive informed decisions and behavioral change.
• Be an advocate for continuous process improvement and innovation.
• Leverage technical expertise to bridge the gap between engineering and business. Translating complex concepts for technical and non-technical audiences, including executive leadership.
• Ensure to advocate and drive all tenets of SRE including availability, resiliency, observability, capacity, elasticity, supportability and automation.
• Conduct, document and present root cause analysis documents to share incident insights and findings with our broader engineering organization.

Qualifications:

• Bachelor's Degree in Engineering,Computer Science or equivalent  
• 5+ years of experience in Technical Program Management in an agile software development environment.
• 5+ years hands-on cloud experience – integrating, developing and managing applications
• 5+ years of relevant work experience in a highly visible, global and/or critical production, software environment
• 5+ years of experience or exposure to software engineering or supporting/maintaining software systems experience (Java, React, etc.)
• Experience managing projects and dependencies across cross functional teams, building sustainable processes, and coordinating release schedules.
• Excellent written and verbal communication skills with the ability to influence and collaborate across multiple groups with varied priorities.
• Excellent judgment, organizational and problem-solving skills.
• Experience or exposure to container technologies and orchestration (ie: Docker, Kubernetes, EKS)
• Experience or exposure to observability tools (ie: DataDog, CloudWatch, Splunk)

About the Role

As our Creative Marketing Manager, you will own the system that turns ideas into winning consumer ads. You are directly responsible for doubling our creative capacity over the next 3 months.

You’ll run the full creative pipeline: source and manage creators, coordinate production with editors, build assets, making sure everything ships on time, and iterating to find high performing creative. The ads you produce are what help connect clients to care, and the performance of our creative ultimately drives our growth.

Prosper’s work sits inside a much bigger shift. More adults are starting to understand themselves through the lens of autism and neurodivergence, and this is happening online. The content they see plays a real role in that.

We are building the brand that shows up in those moments. The creative we produce shapes how people understand adult autism: what it is, who it’s for, and whether they see themselves in it.

Success in this role means:

• We consistently ship a high volume of ads every week that perform efficiently and continuously grow Prosper’s client-base
• We build a strong, reliable bench of creators who produce high-quality, winning content
• Creative output scales quickly while maintaining performance and brand quality
• We produce content that resonates with and earns trust from the neurodivergent community

Key Responsibilities

Own the influencer engine. Build and maintain a strong, trusted pipeline of influencers producing great content. Source, outreach, onboard, and manage influencers end-to-end: relationships, negotiations, contracts, and payments. Continuously raise the bar on creator quality and output.

Own the creative production pipeline. Take creative briefs and drive them to finished, winning ads. Coordinate creators and editors, manage timelines, and ensure assets are delivered on time. Personally build simple but resonant static ads. Insatiably push for winners: judge quality, ideate, and iterate.

Own and improve the system. Build and maintain the infrastructure behind the creative machine (creator tracker, production pipeline, asset library). Identify bottlenecks and continuously improve speed and output without letting things slip. Move fast and maintain quality while doing it.

Stay deeply plugged into culture. Be highly attuned to trends, influencers, and what’s working across social. Bring new ideas and inspiration into the team constantly, and turn those ideas into ad performance and growth.

Own organic social execution. Select and post high-performing content. Maintain a consistent presence and help grow brand awareness. This is where your creativity can really shine.

About You

Extreme ownership and follow-through. You don’t just track things, you own outcomes. Driving winning creative that scales the business is your ultimate goal. You proactively solve bottlenecks to ensure creative volume and you stay focused on high-performing ads to drive performance.

Exceptional creative taste. You have a sharp instinct for what makes content good. You can immediately tell what will resonate vs. what won’t, and push work in the right direction. You care deeply about quality and engagement.

Insatiable drive to win through creative. You don’t just like making content; you want ads to perform. You’re excited by breakout performance, dig into what’s working, and push to replicate it. You’re competitive, data-aware, and motivated by driving real growth.

Chronically online (in a good way). You love ads, good content, and internet culture. You’re constantly consuming content and intuitively understand what works and why.

Interpersonally warm and competent. You can manage creators and editors to outcomes. You communicate clearly, follow up persistently, and get work over the line while maintaining strong relationships. You will own our relationship with some of the biggest voices in the adult autism community - your ability to do so with grace matters immensely.

Scrappy and fast-moving. You find a way. You move quickly, prioritize well, and ship consistently regardless of resources or roadblocks. You’re the first to try out a new AI tool, pick up a camera and film something yourself, or walk down the street to the store to buy some DIY arts and crafts supplies - all in the name of ad creative performance.

Mission-driven. You’re excited to help build the defining brand in a category that actually matters — expanding access to adult autism diagnosis and care.

1.5-3 Years Experience in influencer marketing, content creation, ad production, or other social media related role. 

Nice to have: Very strong design skills, video editing, or experience creating content yourself.

Role Description: 

Reporting to the Regional Director of Sales, a Territory Sales Manager plays a key role in driving sales performance, accelerating market expansion, and building brand presence in both existing and new territories. We're seeking an exceptional candidate responsible for executing strategies that grow Open Farm's retail footprint in Virginia and North Carolina. The focus will be to strengthen relationships with key accounts and retailers, and ensure our products are well represented and top-of-mind for consumers in the retail space.

A Territory Sales Manager directly contributes to the company's overall growth by identifying new business opportunities, optimizing sales channels, and executing sales and retail initiatives that enhance visibility and market share across the region. A Territory Sales Manager also act as a brand ambassador - inspiring retailers, distributors, and cusotmers alike to champion Open Farm's mission and products.

Responsibilities:

Sales Optimization

• Drive Territory Growth: Consistently meet and exceed sales targets by implementing strategic initiatives that fuel revenue growth and strengthen Open Farm’s market position.
• Strategic Forecasting & Planning: Develop forward-looking territory plans grounded in data, insights, and market trends to ensure alignment with company goals and long-term growth strategies.
• Effective Budget Stewardship: Manage budgets related to travel, promotions, and customer engagement with a focus on maximizing ROI and supporting impactful growth initiatives.

Customer Focus

• Build Meaningful Partnerships: Cultivate deep, trust-based relationships with retailers, distributors, and key partners, becoming their go-to resource for driving mutual success.
• Customer Relationship Management: Engage consistently with accounts through store visits and ongoing communication to strengthen loyalty and advocacy for the Open Farm brand.
• Empower Through Education: Deliver compelling product and brand training sessions that inspire confidence, deepen product knowledge, and equip partners to effectively champion Open Farm in-store.
• Solutions-Oriented Mindset: Address challenges with empathy, urgency, and creativity, collaborating cross-functionally to deliver solutions that enhance customer satisfaction and business outcomes.

Business Development & Operations

• Expand Our Footprint: Identify and capture new business opportunities through proactive prospecting, relationship building, and strategic networking.
• Champion the Brand: Collaborate with marketing and retail partners to execute engaging promotional programs, events, and in-store activations that bring the Open Farm story to life.
• Insights-Driven Performance: Monitor market trends, competitive activity, and customer feedback to uncover opportunities and provide actionable insights that inform strategic decisions.
• Integrity in Action: Uphold Open Farm’s values by ensuring all sales and marketing activities reflect our commitment to ethics, transparency, and excellence.

Required Experience and Skills 

• 3+ years of experience in sales or territory management; experience in the pet industry is an asset.
• Demonstrated ability to drive growth, exceed targets, and expand market presence.
• A track record of developing and executing effective sales strategies that deliver measurable results and strengthen brand impact.
• Exceptional interpersonal and communication skills that foster trust, collaboration, and long-term partnerships with customers and colleagues alike.
• A self-starter who thrives in a fast-paced, dynamic environment and is motivated to make a meaningful impact every day.
• Outstanding time management and prioritization skills, with the ability to balance multiple initiatives and deliver consistently high-quality results.
• A team player who values connection, feedback, and shared success while taking ownership of individual goals.
• A proactive, positive attitude paired with a genuine passion for pets, the planet, and Open Farm’s purpose-driven mission.
• Competence in Excel, PowerPoint, and sales reporting systems to support data-driven territory management.

Territory and Travel Requirements 

This role demands a high level of flexibility, mobility, and commitment to in-person relationship building. The Territory Sales Manager works primarily in the field, requiring regular travel and a proactive, hands-on approach to driving results through in-person retailer communication and store visits. 

The Territory Sales Manager (TSM) position requires flexible work arrangements, including occasional evenings and weekends, with a minimum of 20 in-person retail store visits per week and up to 60% overnight travel within the assigned territory. The territory includes Virginia and North Carolina.

A TSM is required to hold a valid driver’s license; reliable transportation and the ability to travel extensively are essential for success in this role. 

A TSM is typically a remote position, and employees must reside within the assigned territory to effectively manage regional relationships and opportunities. Territories may be reassigned at the discretion of the Company. 

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

Block is seeking a Compliance Technology Oversight Lead to ensure our Machine Learning and Heuristic detection models are fit for purpose. You will partner with Engineering to provide end-to-end oversight and effective challenge throughout the model development lifecycle. You will design a framework and partner with Engineering to build controls to provide real-time, ongoing monitoring of the Detection Models.

You Will

• Provide E2E technical oversight for all compliance detection and AI resolution models, so they align with regulatory expectations.
• Partner with cross-functional teams (Engineering, ML, and Analytics) to build defensible solutions for Transaction Monitoring, Customer Risk Scoring and Sanctions Screening.
• Provide Effective Challenge during model development
• Ensure that documentation is created in line with regulatory expectations, and is always ready for review by third parties, and aligns with guidance such as OCC 2011-12 and SR 11-7.
• Oversee the design and development of real-time dashboards to monitor model health - including input data monitoring and ongoing model performance.
• Establish standards around threshold tuning, and on-going Below The Line (BTL) testing controls.
• Establish frameworks and triggers to determine when the performance of a model may be degrading and requires tuning or deprecation. Oversee subsequent tuning exercises and ensure any changes are in-line with risk appetite and documented in a defensible manner
• Serve as Lead Incident Manager for critical incidents. Quantify the materiality of the incident and partner with Engineering to identify root causes.
• Brief management with concise, data-driven updates. Create documents that can be shared with third parties.
• Lead cross functionally to drive incidents to resolution.

You Have

• 10+ years of experience in compliance technology at Regulated Financial Institutions, or as a consultant working for FI's.
• Experience with both Machine Learning and Heuristic models across Transaction Monitoring, Sanctions Screening and Customer Risk Scoring Models
• Experience in conducting Threshold Tuning and Initialization exercises
• Input Data Quality Monitoring
• Model Performance Monitoring
• AML Model Validations, in line with SR 11-7 and OCC 2011-12
• Experience in responding to Exams and working with Regulators
• Proven track record of driving cross-functional initiatives
• Deep understanding of regulated financial services and corresponding compliance obligations
• Familiarity with statistical concepts related to machine learning
• Expertise in data analytics and visualization
• Experience with agile development methodologies

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

 Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

 What You Will Do

 2K Games is building a world-class data ecosystem to power real-time analytics, machine learning, and game intelligence across all our franchises. We are looking for a Senior Product Manager, Data Science to drive the vision, strategy, and execution of our data science strategies and products, partnering with game studios and analytics teams to enable enhanced player experiences.

This role requires a blend of strategic development, product management expertise, and technical understanding of data science and machine learning (ML) methodologies. The ideal candidate will seamlessly integrate data-driven strategies with player-centric goals, ensuring AI and analytics improve game design, live operations, and business intelligence.

Strategic Vision & Product Leadership

• Develop and implement the product strategy for 2K’s central data science platform, partnering with Data Scientists across our gaming business units to drive predictive analytics, player personalization, and real-time decision-making;
• Collaborate with the Director of Product, 2K Data to align the data engineering roadmap with customer objectives and player-centric outcomes;
• Define and prioritize a high-impact data science roadmap to lead a team of central data scientists in driving a variety of use cases such as player retention modeling, dynamic content generation, and real-time fraud detection. 

Data Science Platform Development

• Lead the development of reusable and extensible machine learning models, feature engineering pipelines, and ML-driven insights using tools like Databricks, MLflow, and SageMaker;
• Ensure data science initiatives integrate seamlessly with the real-time data infrastructure, supporting streaming analytics, AI-powered LiveOps, and dynamic matchmaking systems;
• Establish and maintain self-service tools that enable game teams to experiment with and deploy AI models independently;
• Support the build and enhancement of the central ML feature store;
• Monitor and optimize model performance in production environments, using MLOps standard methodologies;
• Implement governance frameworks to ensure AI models adhere responsibly to data privacy, security, and compliance standards (e.g., CCPA, GDPR). 

Cross-Functional Collaboration

• Work closely with data scientists across game studios and business units to understand their data science needs and to provide data-driven solutions at the pace they need them;
• Act as a strategic liaison between data scientists and product teams, ensuring model outputs are actionable, reliable, and aligned with business goals;
• Promote a culture of experimentation and rapid iteration, supporting game studios with A/B testing frameworks, predictive analytics, and personalization engines.
• Find opportunities to enhance game design and player engagement through advanced analytics and machine learning.

 What You Need

• 7+ years of experience in product management with a focus on data science, analytics, or ML-driven products
• 5+ years of experience in gaming, technology, or entertainment industries;
• Strong understanding of data science methodologies, such as predictive modeling, natural language processing, and computer vision;
• Experience with data science tools and platforms, such as Python, SQL, Databricks,TensorFlow, and R;
• Customer-focused mentality with focus on the Why and What without getting lost in the What and the How;
• Consistent track record of delivering data science products and features from ideation to production, with measurable business impact;
• Ability to translate complex data insights into clear product strategies and business opportunities;
• Knowledge of real-time analytics platforms, streaming data processing, and feature store management;
• Familiarity with data governance frameworks, model risk management, and MLOps standard processes preferred;
• Advanced degree or equivalent experience in Data Science, Machine Learning, Computer Science, or a related field preferred.

The pay range for this position in California at the start of employment is expected to be between $109,800 and $162,480 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. 

#LI-Onsite

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

This role supports the execution of international release campaigns across physical and digital channels, helping drive global revenue through D2C, retail, and streaming performance. It is responsible for managing day-to-day campaign execution and operational workflows, serving as a central point of coordination across U.S. labels, international markets, and external partners. You will ensure seamless global launches—from pre-order through release—by aligning storefront execution, product strategy, and cross-functional campaign delivery.

What you'll do:

• Drive execution of priority commercial initiatives across physical and digital e-commerce channels, aligning all activity to global revenue and performance goals.
• Serve as the main point of contact with U.S. label teams to coordinate daily campaign requirements, such as managing digital and physical release timelines, ensuring timely D2C store deliverables, and overseeing digital account maintenance.

• Oversee key release activities of all levels and support high-profile campaigns across physical and digital strategies, including D2C pre-order readiness, artist store capabilities, international market coordination, and partner pitching to drive commercial success.

• Collaborate with D2C partners to manage global storefront execution ensuring product availability, store descriptions, pricing consistency, re-direct accuracy, and seamless user experience across all D2C sites.
• Work cross-functionally with digital marketing to execute revenue-driving initiatives, pre-order and pre-sale campaign execution, tour presales, fan sign-ups and offers.
• Manage international tour stock logistics and retail event execution to support local sales opportunities.
• Track and optimize D2C performance across D2C and retail, including product performance, leveraging paid media, CRM channels (email/SMS), Shopify integrations, inventory levels, and UTM-based reporting.

• Coordinate with label operations and release planning teams on physical rollout needs, configurations, product drop cadence, specs, and manufacturing costs.
• Partner with international markets and account teams to support global DSP strategy, overseeing account coordination, asset delivery, and editorial pitching to drive strong streaming debuts.
• Establish and maintain clear communication workflows to improve campaign execution and visibility into commercial priorities.
• Source and distribute artist and product assets to support global sales, retail, and marketing efforts.
• Support broader international commerce and digital initiatives as needed.

Who you are:

• 3–5+ years of experience in commerce, digital marketing, or D2C campaign management, ideally within music, entertainment, or consumer brands, with exposure to revenue-driven campaigns and performance tracking.
• Strong collaborator with the ability to translate commercial priorities into clear, executable plans across marketing, operations, and global teams.
• Skilled in storefront management, including product setup, metadata accuracy, pricing, and global launch coordination.
• Experienced in inventory management, product availability, and coordination across international markets.
• Highly organized and detail-oriented, with the ability to manage time-sensitive, revenue-critical launches.
• Proactive, adaptable, and comfortable operating in fast-paced, high-visibility release environments.
• Familiarity with tools such as Shopify, Monday.com, and email marketing platforms is a plus.

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

EverPass is seeking a Technical Partner Manager to own the build-out of our Approved Developer ecosystem for AV control systems. This role is the primary driver for enabling AV control system partners to develop high-quality integrations with EverPass — and for getting those integrations published and available to customers through official vendor storefronts, or key product platform features. You will manage the full lifecycle from partner intake through storefront launch, coordinating across Product, Solutions Engineering, Legal, and Marketing to hit hard external deadlines.

This is a senior, cross-functional ownership role. You will be the point person for relationships with enterprise AV vendors (i.e. Crestron, RTI, SAVI, and others) and their developer and partnership programs, and you will drive the legal, marketing, and technical workstreams required to place EverPass on each platform's official store, or within their platform. You will own all key partner relationships and create an EverPass developer ecosystem. 

Key Responsibilities 

• Own end-to-end partner lifecycle for Approved Developers — intake and qualification, commercial paperwork (SOWs, NDAs, TPP agreements), technical onboarding, and production launch 
• Lead storefront submission for all platforms including developer program enrollment, certification coordination, and fulfillment of each platform's specific legal and asset requirements
• Drive legal workstreams in partnership with Legal — including third-party partner agreements, API terms of service, and storefront-specific paper — ensuring alignment to production API and launch deadlines
• Coordinate with Marketing on listing assets (copy, icon/logo, screenshots, demo video, keywords) to each platform's spec, and on launch sequencing and co-marketing motions
• Manage technical relationships with driver development partners and software-led API partners.
• Evaluate partner technical capabilities and integration approach; validate that partner-built drivers meet EverPass quality standards
• Provide hands-on guidance and support through sandbox, validation, and production phases
• Lead cross-functional coordination across Legal, Marketing, Solutions Engineering, and Product.
• Surface integration patterns and partner feedback to Product to improve APIs over time
• Work with Product and other cross-functional stakeholders to develop a roadmap for key capabilities for the EverPass AV Ecosystem. 
• Solicit feedback from all consumers of the API and help to draft new requirements and key functionality to be offered to the ecosystem. 

Qualifications 

• 4–7 years in Technical Partner Management, Solutions Engineering, Developer Relations, or Platform Ecosystem roles 
• Demonstrated experience owning developer or partner program submissions — app stores, vendor storefronts, or similar certification-gated ecosystems 
• Comfortable driving commercial and legal workstreams (SOWs, NDAs, partner agreements) in coordination with Legal, without needing hand-holding 
• Experience managing relationships with enterprise vendors or large technology partners at a peer level 
• Strong working knowledge of APIs (REST, auth, payload debugging) and the ability to engage credibly with engineers on both sides 
• Proven ability to coordinate cross-functional teams — Legal, Marketing, Engineering — under hard external deadlines 
• AV industry experience required or strongly preferred (Crestron, Q-SYS, RTI, and others) 
• Comfortable operating in an early-stage environment with incomplete processes and high ownership expectations 

Nice-to-Have 

• Experience supporting or building AV control system integrations 
• Familiarity with league-calendar-driven product timelines (sports, media, or venue technology) 
• Basic scripting or API debugging skills 

Expected Compensation: The anticipated range for a new hire into this position is $115,000 - $130,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements. 

About Us: 
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024. 
  
Benefits and Perks:  
•    Competitive Compensation  
•    Medical, dental, vision, life, and long-term and short-term disability insurance 
•    Professional Development Programs 
•    Access to senior management and mentoring opportunities 
•    Employee Recognition Program 
•    Paid Parental Leave 
•    Mental Health and Recharge Days  
•    401k Match 
•    Pre-tax Transportation 
•    Employee Assistance Program 
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours 
  
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work. 

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.   
  
The Manager, Brand Marketing role will be responsible for driving the global growth of a diverse portfolio of products through breakthrough innovation.  In this role, you will develop category innovation pipeline, from concept development to execution and will lead cross functional teams through the commercialization process.  The Manager, Brand Marketing will help to drive consistency in voice, tone and message across all channels (i.e., Packaging, Advertising, PR, Social/Content Marketing and Web Properties, collateral, trade etc.). This person will contribute effectively to the development of brand strategy, help shape the marketing plan development, and ensure excellence of execution in market to deliver upon category goals. 
 
 Here are some of the EXCITING things you’ll get to do:

• Be the category expert: understand price, positioning, competitive landscape and market needs
• Digest insights, connect the dots, summarize conclusions and recommend a comprehensive product assortment and roadmap that will drive a high rate of sale
• Develop category/brand positioning strategies, portfolio architecture, product level concepts, breakthrough claims, and pricing strategies with the goal of increasing marketability and maximizing sales
• Drive a consumer first mentality to develop relevant messaging and assets that deliver clear consumer understanding of products and brand, via partnership with Consumer Insights across global markets
• Working with the Product Development, Creative Services and Sales team to develop worldwide go-to-market plans
• Specifically, message development and execution for packaging, digital, in-store, collateral and support for infomercial/advertising and digital efforts
• Conduct post evaluation and analysis of activities, recommending improvements and evolutions of future brand activity
• Communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of the products
• Work with Sales and Trade Marketing to develop breakthrough sell-in stories and in-store merchandising
• Support development and implementation of best practices and processes across all consumer touchpoints
• Manage creative development processes (i.e. timeline, approvals, protocols)
• Manage and develop Associate Brand Managers 

ATTRIBUTES & SKILLS:

• 5 years of Marketing experience, preferably with direct responsibility for Product Marketing, messaging, positioning, and innovation planning and execution
• 3 years of prior experience in Consumer-Packaged Goods
• Experience leveraging consumer insights to develop effective marketing programs and campaigns
• Experience in creative strategy development, advertising and launching new products
• Degree in Marketing or related field, or equivalent, MBA preferred

• Demonstrate Best in Class account management, driving growth in Revenue and Net Margin to help us achieve and exceed our goals. Develop and execute a strategic plan to win for your business which includes driving market share growth for both the retailer and SharkNinja, with a clear path to goal achievement.
• Ability to be a successful sales leader, acting as the “business owner “of your business, including cross-functional team leadership, financial and analytical savvy and demonstrated thought leadership on how to achieve breakthrough goals at your accounts.
• For assigned categories, manage customer profitability, working closely with internal teams to develop new item strategies and financials, and manage promotional spending within ROI goals. Embrace being in the details and running the business with a bottoms up approach.
• Owning the Omni-Channel responsibilities including; achieving in store placement goals and online penetration targets, while supporting profit related initiatives.
• Critical decision making, based on financial analysis of multiple scenarios to drive profitable growth, living in the details and understanding what comprises & drives contribution margin $ and %.
• Help to drive the overall account strategy and will own the outcome for customer meetings; leveraging internal support areas.
• Execution and detail focused; mindful of key milestones and a demonstrated ability to create and adhere to a schedule to ensure success.
• Working with the Demand Planning and Supply Chain teams to optimize the flow of goods, including the monthly forecast cycle and long-range plans.
• Working with Category Analysis teams to report POS, trends, factors impacting the business – drive the story both internally and with the customer.
• Delivering flawless execution for SharkNinja and Walmart:

• Intimate knowledge of how to drive sales at larger retailers, within fast pace and everchanging categories. Preferred sales experience working with Walmart Inc. or national accounts within these verticals.
• Gritty sales professional with strategic vision, yet detail oriented and execution focused. Track record of embracing challenging, overcoming obstacles, and team player not afraid to roll up their sleeves and get into the details.
• Strong business acumen and analytical skills, complimented by effective oral and written communication.
• Strong analytical skills to gather and analyze large sets of data, ability to automate reporting will be a true advantage
• Exceptional interpersonal skills to be able to build and maintain effective relationships
• Excellent organizational and time management skills
• Winning track record for promotional execution during key periods
• Ability to thrive in the SharkNinja fast-pace, “obsessed with winning”

• BA/BS Degree or equivalent experience
• 5+ years of major account sales management or equivalent experience within buying and/or merchandising at retail.
• Previous Walmart account management experience
• Strong Microsoft office skills (Excel, Outlook and PowerPoint)
• Retail Link / Scintilla experience
• Ability to travel up to 6 times per year to Headquarters and other events
• Experience in durable good categories a plus.
• MBA preferred

The role

• Nebius has a clear, executed database strategy for OLTP + vector + in-memory workloads in AI applications.
• Customers are running production agentic/AI apps with strong reliability and predictable latency on Nebius.
• Core quality metrics improve materially (p95/p99 latency, availability, failover recovery time, and cost-efficiency).
• Database adoption and retention grow through developer-friendly product experiences and strong workload fit.

Your responsibilities will include: 

• Define and own the product vision and roadmap for OLTP, vector, and in-memory database capabilities.
• Turn customer and market input into clear product specs, priorities, and delivery plans.
• Lead cross-functional execution with Engineering, SRE, Security, Solution Architecture, and GTM teams.
• Drive critical capabilities including replication, failover, indexing, backup/recovery, observability, and scaling.
• Shape AI-specific data patterns such as hybrid retrieval, low-latency memory access, and workload isolation.
• Use product and operational metrics to guide decisions and continuous improvement.
• Track ecosystem and competitor trends to keep Nebius differentiated in AI-native data infrastructure. 

We expect you to have: 

• Track record of owning and shipping technical platform products with measurable business and user impact.
• Strong practical understanding of OLTP systems, vector retrieval systems, and in-memory data stores.
• Ability to reason clearly about trade-offs across consistency, latency, throughput, durability, reliability, and cost.
• Experience working deeply with engineering teams building distributed, high-availability systems.
• Strong product judgment under ambiguity, and the ability to make high-quality prioritization decisions.
• Excellent communication and stakeholder leadership across technical and non-technical audiences.

It will be an added bonus if you have: 

• Experience with AI/LLM application architecture, RAG pipelines, and agent frameworks.
• Experience building or scaling managed database services in cloud environments.
• Background in software engineering, distributed systems, data infrastructure, or site reliability engineering.
• Experience with enterprise and developer-facing products in fast-moving B2B environments.

• You like high ownership and high technical depth.
• You are comfortable making decisions with imperfect information.
• You care about shipping real outcomes, not writing roadmaps that never execute.
• You enjoy working across product, engineering, and go-to-market to deliver end-to-end impact.

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distinctly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

At Realtor.com, we have the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

The People team is building a HR Performance & Goal Management (PM/GM) data product. This tool will support ~1,500 employees in managing Performance Measures (PMs) and General Measures (GMs) across mid-year and annual review cycles, aligned to our Real Success Framework (RSF).

We are seeking a Analytics Engineer to own the full data layer of this initiative — from schema design and RBAC architecture to pipeline management and compliance. This is a primary, ongoing responsibility during the build phase (6–9 months at ~75–100% allocation) and at steady-state (∼25–50% allocation post-launch), working in close partnership with the App Developer and People & Talent stakeholders.

Top Reasons to Apply:

1. High Visibility & Executive Impact
   You aren’t just building a dashboard; you are building the system of record for how 1,500+ employees (including our Executive Leadership Team) define success. The "Performance Hub" is a high-stakes, highly visible product where your architecture directly influences performance reviews, calibration, and compensation across the entire organization.
2. Architect the Future (From POC to Metric Store)
   We’ve proven the concept; now we need you to build the legacy. You have a long runway and the creative freedom to evolve a Proof-of-Concept into a robust, automated Metric Store. Beyond simple performance measures, you’ll have the autonomy to integrate proxy metrics, automated forecasting, and attrition models—effectively defining the "North Star" for our workforce analytics.
3. Absolute Ownership of a Modern Stack
   If you thrive in an environment of high ownership and low bureaucracy, this is your playground. You will own the full data layer—from Snowflake RBAC and schema design to dbt modeling and Airflow orchestration. You’ll be partnering with App Developers and People stakeholders to deliver a production-grade data product using the best tools in the industry.

What You'll Do

• Design and implement RBAC architecture in Snowflake supporting five role tiers (Employee, People Leader, HRBP, Admin, ELT), including row-level security policies scoped to org hierarchy and review cycle.
• Build and maintain data models for PM/GM tables, calibration history, audit logs, and the 4-point metric schema that underpins goal tracking and rating workflows.
• Manage the nightly UKG (UltiPro) data feed, handling org changes, leaves of absence (LOAs), and terminations to ensure the application reflects current workforce state.
• Integrate revenue goal data from existing Snowflake sources, enabling real-time goal sync for sales and quota-based populations.
• Build and maintain a comprehensive audit trail for all goal and rating changes, supporting manager workflows, HRBP review, and executive reporting.
• Implement GDPR/CCPA data anonymization logic, including right-to-be-forgotten workflows and compliant data handling for sensitive performance records.
• Enforce Snowflake access policy governance, ensuring that data exposure is strictly scoped to authorized roles and that access controls are auditable.
• Optimize Snowflake queries and warehouse configurations to support responsive HRBP and ELT dashboards, particularly during peak review seasons.
• Maintain a sandbox schema for safe development and testing of new features without impacting production data.
• Collaborate closely with the App Developer to expose clean, well-documented data interfaces that power goal submission, approval, calibration, and reporting workflows.
• Partner with Legal and IT to confirm Snowflake qualifies as the system of record for performance data and that all data governance requirements are met.

What You'll Bring

• Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related technical field, plus 2+ years of relevant experience; or a Master’s degree with 6+ months of relevant experience in a corresponding domain.
• Strong SQL skills including query optimization, indexing, and building production tables and views in Snowflake; experience with Snowflake-specific features such as dynamic data masking, row access policies, and time travel.
• Hands-on experience designing and implementing RBAC in Snowflake, including role hierarchies, row-level security, and access policy governance.
• Proven ability to build and maintain data pipelines and ETL/ELT jobs; experience with tools such as dbt, Airflow, Fivetran, or custom Python-based pipelines.
• Experience integrating with HRIS platforms (e.g., UKG/UltiPro, Workday, or similar) via API or SFTP feeds to sync organizational data.
• Familiarity with data governance and compliance requirements, including GDPR/CCPA data anonymization, audit logging, and right-to-be-forgotten patterns.
• Strong data modeling skills; ability to design normalized schemas appropriate for goal-tracking, rating workflows, and calibration history.
• Knowledge of software engineering best practices for analytics: version control (Git), code review, testing, and documentation.
• Interpersonal and communication skills; ability to collaborate effectively with non-technical HR and People Operations stakeholders to translate business requirements into data assets.

Nice To Have:

• Experience supporting HR, performance management, or workforce analytics data products at a similar scale (~1,000–2,000 employees).
• Familiarity with Streamlit in Snowflake or similar lightweight app frameworks, enabling effective collaboration with the App Developer on data interface design.
• Experience with BI tools such as Tableau, Looker, or equivalent that may be used for supplemental HRBP or ELT reporting.
• Exposure to Snowflake cost governance and compute management, including virtual warehouse sizing and credit optimization for seasonal workloads.
• Prior work in a fast-moving tech or media company with iterative, agile delivery and cross-functional stakeholder engagement.

How we Reward you:

Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square’s largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square’s most valuable and engaged single-brand sellers. 

You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. 

The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify “mutual win” opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments.    

You will: 

• Manage a book of 250 Strategic Food & Beverage Sellers
• Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
• Serve as the voice of the upmarket seller with Product Teams
• Act as a consultant and partner to high value restaurant sellers to accomplish their goals
• Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
• Partner with Strategic Account Executives on high-growth deals 
• Negotiate pricing for use-case expansion and retention of your sellers  
• Provide white glove client service and troubleshooting to ensure resolution of seller issues 
• Inform operations and program design for this segment at scale 
• Conduct quarterly business reviews with various stakeholders 

You have: 

• 3+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business
• Consistent over-performance on key sales or customer success metrics 
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering 
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders 
• Excellent written and verbal communication skills
• Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred 

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square’s largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square’s most valuable and engaged single-brand sellers. 

You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. 

The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify “mutual win” opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments.    

You will: 

• Manage a book of 175 Strategic Food & Beverage Sellers
• Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
• Serve as the voice of the upmarket seller with Product Teams
• Act as a consultant and partner to high value restaurant sellers to accomplish their goals
• Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
• Partner with Strategic Account Executives on high-growth deals 
• Negotiate pricing for use-case expansion and retention of your sellers  
• Provide white glove client service and troubleshooting to ensure resolution of seller issues 
• Inform operations and program design for this segment at scale 
• Conduct quarterly business reviews with various stakeholders 

You have: 

• 3+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business
• Consistent over-performance on key sales or customer success metrics 
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering 
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders 
• Excellent written and verbal communication skills
• Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred 

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Join the Square Strategic Account Management team and help our merchants grow their business! The Strategic Account Management team partners with Mid Market business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals.

As a Strategic Account Manager on our Strategic Food and Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F&B team lead, your role is all about building meaningful partnerships with Square sellers in the food & Beverage space—understanding their unique needs, crafting innovative solutions, and championing them within Square.

In this role, you’ll become a creative problem-solver, finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor, you’ll not only support clients day-to-day but also uncover new growth opportunities, expanding partnerships that fuel their success. This is your chance to be a pivotal force in your clients' journeys, advocating for them with decision-makers and turning their challenges into achievements.

You Will

• Own and maintain relationships across a portfolio of 175+ strategic food and beverage sellers, driving account expansion, retention, and satisfaction
• Understand Food and Beverage customer needs to help achieve their business goals through Square 
• Cross sell and upsell products based on discovering customer needs
• Effectively and strategically address customer concerns and issues
• Help grow our managed accounts program through contracts and renewals
• Conduct business reviews as needed to assess all aspects of the partnership
• Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

You Have

• 2+ years experience in Sales, Account Management or a related field
• Experience discovering and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to achieve revenue targets
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can help better serve small and medium size businesses
• Experience within the Food and Beverage industry is preferred

Candidates must live within 50 miles of the following locations: Salt Lake City, UT

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $111,700 - $156,600

Zone B: $103,800 - $142,800

Zone C: $98,200 - $135,100

Zone D: $89,400 - $122,900

Amounts listed above include target variable compensation.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

The Enterprise Account Management team is responsible for Square's most impactful, high-GPV sellers across industries. As a Strategic Account Director, you will shape how Square delivers value to large multi-location food and beverage organizations, including franchises, restaurant groups, and hospitality brands. You will partner cross-functionally to protect and grow these relationships, working with Sales, Product, Engineering, Operations, and senior client stakeholders.

We are looking for a Strategic Account Manager to lead account strategy and execution for some of Square's largest Food & Beverage sellers. You will grow and protect Gross Processing Volume (GPV), expanding Square's footprint across multiple product lines, and developing long-term strategic partnerships.

You will operate as the quarterback of the account, leading strategic conversations with executive stakeholders (internally and externally), identifying expansion opportunities, and driving initiatives that align to both client goals and Square's business outcomes. You will also serve as a mentor and resource to peers across the Account Management team and help set best practices for enterprise client engagement.

You Will

• Own and drive the full post-sale relationship with a portfolio of Square's largest Food & Beverage sellers, with a focus on strategic retention and growth
• Develop and execute account plans that align Square's solutions to the evolving needs of each business
• Build long-term partnerships with client executive teams and key decision-makers across operations, finance, and technology
• Independently lead cross-functional internal initiatives in partnership with Product, Engineering, Legal, Sales, and Professional Services to support customer needs and innovation opportunities
• Deliver recurring Business Reviews to showcase performance, discuss growth strategies, and reinforce strategic alignment
• Identify and close upsell, cross-sell, and product expansion opportunities within existing accounts
• Mentor and coach peers within the broader Strategic Account Management team by sharing best practices, playbooks, and client insights
• Be a thought partner to Square's executive leadership team, providing feedback and trends to influence roadmap, pricing, packaging, and market positioning
• Represent Square externally with confidence, clarity, and a strong understanding of the Food & Beverage landscape

You Have

• 5 or more years of experience in account management, enterprise sales, consulting, partnerships, or solution engineering, preferably with a technical SaaS or payments platform
• Proven track record owning a high-value book of business and achieving or exceeding growth, margin, or volume goals
• Executive presence and the ability to lead strategic conversations with C-level leaders
• Experience working cross-functionally with Product, Engineering, Legal, and other internal teams to solve complex customer challenges
• High business acumen and financial literacy, with experience negotiating commercial terms and partnering on strategic deals
• A passion for the Food & Beverage industry and an understanding of its operational and growth complexities
• Excellent communication and presentation skills, both internally and externally
• Comfort navigating ambiguity, driving strategic change, and working autonomously in a fast-paced environment
• A collaborative, low-ego mindset and a strong sense of ownership

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($180,000 - $270,00)

Zone B: ($167,400- $251,200)

Zone C: ($158,400- $237,600)

Zone D: ($149,400 - $224,200)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Join the Square Strategic Account Management team and help our merchants grow their business! The Strategic Account Management team partners with Mid Market business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals.

As a Strategic Account Manager on our Strategic Food and Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F&B team lead, your role is all about building meaningful partnerships with Square sellers in the food & Beverage space—understanding their unique needs, crafting innovative solutions, and championing them within Square.

In this role, you’ll become a creative problem-solver, finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor, you’ll not only support clients day-to-day but also uncover new growth opportunities, expanding partnerships that fuel their success. This is your chance to be a pivotal force in your clients' journeys, advocating for them with decision-makers and turning their challenges into achievements.

You Will

• Own and maintain relationships across a portfolio of 175+ strategic food and beverage sellers, driving account expansion, retention, and satisfaction
• Understand Food and Beverage customer needs to help achieve their business goals through Square 
• Cross sell and upsell products based on discovering customer needs
• Effectively and strategically address customer concerns and issues
• Help grow our managed accounts program through contracts and renewals
• Conduct business reviews as needed to assess all aspects of the partnership
• Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

You Have

• 2+ years experience in Sales, Account Management or a related field
• Experience discovering and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to achieve revenue targets
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can help better serve small and medium size businesses
• Experience within the Food and Beverage industry is preferred

Candidates must live within 50 miles of the following locations: Denver, CO

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $111,700 - $156,600

Zone B: $103,800 - $142,800

Zone C: $98,200 - $135,100

Zone D: $89,400 - $122,900

Amounts listed above include target variable compensation.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Who We’re Looking For -  Reporting to the Vice President, Retail, MANSCAPED® is seeking an experienced Senior Retail Trade Manager to own the in-store strategy and execution that converts brand investment into retail growth. The Senior Trade Marketing Manager serves as a critical link between sales and marketing, ensuring seamless collaboration to maximize in-store effectiveness and optimize our resources and investments. This role is responsible for integrating retail, marketing, and creative functions. You will work closely with cross-functional teams to build consensus, identify new opportunities, and leverage creative and marketing assets to drive incremental retail growth. 
  

The MANSCAPED® Way - At MANSCAPED®, what we do matters – but how we do it matters more. We take ownership of our work, showing up with accountability and a commitment to quality at every level. We work as one team, guided by a belief to unite, never divide, and to lead with empathy in how we support and challenge one another. The best ideas win, and they come from keeping our egos in check and our standards high. We stay humble, open to learning, and willing to grow. We bring fun to the journey, because great work shouldn’t come at the expense of enjoying what you do. We stay nimble and innovative, always looking for smarter and better ways to get things done. Ball work is honest work, and that mindset shows up in everything we do, including our proud partnership with the Testicular Cancer Society and our commitment to raising awareness of the ball-busting disease.

Responsibilities  

• Orchestrate the seasonal and product launch Go-to-Market calendars, ensuring all marketing initiatives are synchronized with retail reset windows with retail partners including but not limited to Target, Walmart, and Best Buy 

• Act as the primary marketing liaison for key retail accounts, pitching bespoke promotional programs and Go-to-Market / Trade Marketing plans that align MANSCAPED’s goals with the retailer’s specific category objectives 

• Collaboration with the Retail Fixture Team to represent the retailers’ needs in the design, production, and placement of high-impact Point-of-Sale (POS) displays and signage, ensuring the brand’s premium identity is maintained through rigorous retail audits and field team coordination while integrating stories with the internal Marketing team 

• Collaborate with the retail account teams to analyze sell-through data and ROI on trade spend to design high-conversion promotional mechanics, adjusting tactics in real-time to maximize incremental sales growth 

• Serve as the "connective tissue" between Sales, Brand Creative, and Operations to ensure product messaging is consistent and supply chain readiness supports all retail marketing activations 

• Partner with internal Retail Digital Media team to develop and execute omnichannel strategies (e.g., Roundel, Walmart Connect), bridging the gap between digital discovery and physical in-store conversion 

• Collaborate with the internal Marketing team to manage the trade marketing budget with high accountability, allocating resources across different channels to ensure the highest impact for every dollar spent on in-store activation 

• Partner with Marketing and Creative teams to own the end-to-end digital retail experience from optimizing Product Description Pages (PDPs) on Target.com, Walmart.com, and similar platforms, to managing New Product Innovation (NPI) launches that create a seamless, cohesive omnichannel path to purchase 

• Direct the full lifecycle of industry trade shows and retail partner conferences (e.g., CES, retail summits), managing everything from booth design and logistics to lead generation and post-event ROI analysis 

• Design comprehensive product training programs and educational toolkits for retailer field teams and in-store associates, ensuring they are empowered to communicate MANSCAPED®’s unique value propositions and technical features effectively 

• Launch and manage "Staff Advocacy" initiatives, such as incentive programs or digital training modules, to increase "share of mind" among store employees and ensure MANSCAPED® is their top-recommended brand 

• Serve as the primary intelligence loop between the retail floor and Manscaped marketing, partnering with Retail Analytics to monitor competitor activity and emerging trends while translating field observations and trade show insights into actionable improvements for future GTM plans, product launches, and marketing assets   

• Other duties as needed 

Qualifications:   

• Strong background in marketing, retail, and visual merchandising, with proven expertise in Go-to-Market strategies and execution 

• A deep understanding of retailers (Target, Walmart, Best Buy) and consumer behavior  

• 6+ years of experience in trade marketing or retail marketing, with demonstrated ownership of Go-to-Market planning and execution across major mass or consumer electronics retailers 

• Proven ability to manage retail account relationships, including building and pitching tailored promotional programs and trade marketing plans that balance brand objectives with retailer category goals 

• Hands-on experience with in-store marketing, including POS display development, visual merchandising, planogram compliance, and retail audit processes  

• Strong analytical and commercial acumen, with the ability to interpret sell-through data, evaluate trade spend ROI, and translate findings into high-conversion promotional strategies and real-time optimizations 

• Fluency in omnichannel retail marketing, including familiarity with retail media networks (e.g., Roundel, Walmart Connect) and experience optimizing digital shelf content (PDPs, search, imagery) across retailer platforms. 

• Exceptional cross-functional collaboration skills, with a track record of aligning Sales, Creative, and Operations teams around shared retail timelines, messaging frameworks, and activation readiness 

• Budget management experience, including allocating trade marketing spend across channels, tracking performance against investment, and making resource decisions with accountability to business outcomes 

• Strong communicator and facilitator, comfortable developing training materials, presenting to retail partners, and representing the brand at trade shows and industry conferences  

MANSCAPED® Benefits 

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover  

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being

• We offer 9 paid holidays throughout the year to give you the opportunity to celebrate important moments and take a break from work

• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind

• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered

• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!  

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees  

ABOUT THE ROLE

We are looking for a Staff Product Manager, Digital Manga to lead strategy, vision, and roadmap development for our digital manga business. Reporting to the Director of Product Management, Flywheel & Ecosystem, you will oversee end-to-end product experiences across mobile, web, and cross-platform integrations with an eye towards supporting user growth and engagement within the platform. We are seeking someone experienced in digital media, and accomplished at building global, scalable products that blend content and commerce--and if you passion for manga that's even better!

This Product Manager plays an important role in shaping the future of how fans experience manga digitally at Crunchyroll. It will work at the intersection of content, technology, and fandom with one of the largest anime and manga communities in the world.

This is a hybrid position based in Los Angeles.

We work a hybrid schedule, in-office three days a week; Tuesday, Wednesday, and Thursday.

ABOUT THE TEAM

This is an exciting time to join Crunchyroll's Product Team. As we expand our global footprint, we're shaping the future of anime and manga fandom – across streaming, digital manga, e-commerce, events, and gaming. We are at the heart of building experiences that millions of passionate fans enjoy every day. We're on a mission to create anime-centered products that delight subscribers and bring fans closer to the stories, characters, and communities they love.

Our Digital Manga Product Management team is shaping the future of digital manga at Crunchyroll. In close partnership with our business and marketing teams, we guide the product roadmap that delivers a world-class digital manga reading experience to our passionate fan base.

IN THE ROLE

• Define the north star vision for the digital manga product within the broader streaming and fandom ecosystem.
• Develop the multi-year roadmap that integrates manga reading experiences, monetization models (subscription, microtransactions, bundles), cross-platform user journeys, and regional expansion.
• Collaborate closely with Engineering and development partners to turn a strong Product vision into reality by defining requirements, shaping scalable solutions, and delivering high-quality experiences that delight manga fans worldwide.
• Partner with executives and cross-functional leaders to align product strategy with business growth goals and fan engagement objectives.
• Collaborate with Product Management partners to create seamless discovery and crossover journeys between streaming, store, and manga products
• Partner with lifecycle marketing, CRM, and commerce to enable cross-sell, upsell, and retention campaigns.
• Define and track success metrics: engagement, retention, conversion, ARPU, opt-ins, etc.
• Continuously identify new growth opportunities through emerging technologies, user feedback, and competitive analysis.
• Lead Large, cross-functional initiatives.
• Possess a desire to move initiatives forward.

REQUIREMENTS

We get excited about candidates, like you, because…

• 7+ years of product management experience.
• Proven track record building and scaling consumer-facing digital products (media, publishing, e-commerce preferred).
• Strong understanding of monetization models (subscriptions, microtransactions, digital storefronts).
• Experience with global launches including localization, compliance, and regional user behavior differences.
• Background in cross-platform ecosystems (streaming, games, apps).
• Familiarity with structured data, personalization systems, or recommendations APIs.
• Strong data acumen with ability to design experiments and drive insight-driven strategy.

NICE TO HAVE

• Japanese language proficiency

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

#LifeAtCrunchyroll #LI-Hybrid

The Role

Square is building one of the most dynamic inside sales organizations in fintech — and we're looking for a proven Inside Sales Manager to lead, scale, and inspire a remote team of Account Executives.

You'll run a high-velocity sales motion where inbound demand meets outbound hustle. Your team will turn thousands of interested sellers into thriving Square customers — and you'll help them do it faster, smarter, and better every quarter.

This is a hands-on leadership role for someone who loves building process, coaching talent, and pushing results. You'll lead with data, empower with trust, and create a culture that celebrates performance, grit, and growth.

If you're the kind of leader who rolls up your sleeves, drives revenue at scale, and knows how to build a world-class inside sales engine — this is your next big challenge.

You Will

• Lead and develop a high-performing remote team of Account Executives focused on full-cycle selling
• Drive predictable revenue growth through clear KPIs, metrics, and consistent quota achievement
• Hire, train, and promote top talent while building a culture of continuous improvement
• Coach for excellence through live call participation, 1:1s, and data-backed feedback
• Create scalable processes to optimize pipeline management and forecasting accuracy
• Partner with Marketing, Product, and Sales Ops to strengthen our go-to-market motion
• Use data-driven insights to track performance and implement strategic improvements

You Have

• 2-3+ years of sales management experience, leading quota-carrying Account Executives or full-cycle inside sellers is preferred
• Track record of exceeding team revenue goals in a high-velocity sales environment
• Proven success hiring, ramping, and developing AEs to full productivity
• Experience managing remote teams with a focus on metrics and accountability
• Strong business acumen with ability to build scalable systems and processes
• Exceptional communication and influencing skills across all levels
• Data-driven approach to coaching and performance management
• Experience in fintech, payments, or SaaS sales management
• Familiarity with Salesforce, Gong, and modern sales engagement tools (e.g., Outreach, Salesloft)
• Background leading teams selling into SMBs across multiple verticals

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A:

$163,600—$245,400 USD

Zone B:

$152,200—$228,200 USD

Zone C:

$144,000—$216,000 USD

Zone D:

$135,800—$203,600 USDTo find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

The Role

Square is building one of the most dynamic inside sales organizations in fintech — and we're looking for a proven Inside Sales Manager to lead, scale, and inspire a remote team of Account Executives.

You'll run a high-velocity sales motion where inbound demand meets outbound hustle. Your team will turn thousands of interested sellers into thriving Square customers — and you'll help them do it faster, smarter, and better every quarter.

This is a hands-on leadership role for someone who loves building process, coaching talent, and pushing results. You'll lead with data, empower with trust, and create a culture that celebrates performance, grit, and growth.

If you're the kind of leader who rolls up your sleeves, drives revenue at scale, and knows how to build a world-class inside sales engine — this is your next big challenge.

You Will

• Lead and develop a high-performing remote team of Account Executives focused on full-cycle selling
• Drive predictable revenue growth through clear KPIs, metrics, and consistent quota achievement
• Hire, train, and promote top talent while building a culture of continuous improvement
• Coach for excellence through live call participation, 1:1s, and data-backed feedback
• Create scalable processes to optimize pipeline management and forecasting accuracy
• Partner with Marketing, Product, and Sales Ops to strengthen our go-to-market motion
• Use data-driven insights to track performance and implement strategic improvements

You Have

• 2-3+ years of sales management experience, leading quota-carrying Account Executives or full-cycle inside sellers is preferred
• Track record of exceeding team revenue goals in a high-velocity sales environment
• Proven success hiring, ramping, and developing AEs to full productivity
• Experience managing remote teams with a focus on metrics and accountability
• Strong business acumen with ability to build scalable systems and processes
• Exceptional communication and influencing skills across all levels
• Data-driven approach to coaching and performance management
• Experience in fintech, payments, or SaaS sales management
• Familiarity with Salesforce, Gong, and modern sales engagement tools (e.g., Outreach, Salesloft)
• Background leading teams selling into SMBs across multiple verticals

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A:

$163,600—$245,400 USD

Zone B:

$152,200—$228,200 USD

Zone C:

$144,000—$216,000 USD

Zone D:

$135,800—$203,600 USDTo find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000.00 - $110,000.00/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee multiple New York City locations (the average GM oversees two locations). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• NYC DOH Food handlers license required
• 3+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee two locations opening in our growing Washington D.C market. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is seeking a Senior Accounting Manager to join its growing Finance team. Reporting to the Controller, this role will be helping to build the processes around core accounting operations while ensuring accuracy, efficiency, and consistency across all workflows.  

The Senior Accounting Manager will own critical components of the monthly close and key areas including revenue, COGS, A/R, A/P and general ledger activity. This is a highly hands-on role, ideal for someone who can seamlessly shift between high-level technical strategy and detailed execution in a fast paced, lean environment.

This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen’s hybrid work model and be in office three days a week.

Job Responsibilities

• Daily Accounting Operations 
• Manage and execute core accounting activities including journal entries, account reconciliations, and general ledger maintenance
• A/P Management
• Oversee accounts payable processes, including invoice processing, vendor management, and payment runs
• A/R Management
• Manage accounts receivable, including billing, collections, and cash application
• Month-End Close
• Support and help drive the monthly close process, ensuring accuracy, completeness, and timeliness across all assigned areas
• Inventory & COGS Support
• Assist with inventory accounting, cost tracking, and reconciliation processes in partnership with the Controller and Operations
• Process Improvement
• Provide recommendations to the Controller to improve internal controls, automate manual workflows, and build out the accounting tech stack 
• Reconciliations & Controls
• Prepare and maintain balance sheet reconciliations
• Support internal controls and documentation
• Participate in monthly balance sheet reviews with the Controller and CFO 
• Audit Support 
• Assist with audit preparation, documentation, and coordination with external auditors.
• Cross-Functional Collaboration 
• Work closely with FP&A, Operations, Supply Chain and other teams to ensure accurate data flow and financial reporting

Job Requirements

• Bachelor’s degree in Accounting, Finance, or related field (CPA strongly preferred)
• 5 to 8+ years of progressive accounting experience
• Experience in CPG, food & beverage, multi-unit retail, or manufacturing is a plus
• Strong experience with A/P, A/R, general ledger, and month-end close processes
• Hands-on experience with NetSuite or similar ERP systems
• Deep understanding of U.S. GAAP, inventory/accounting principle, multi-unit environments
• High attention to detail and strong organizational skills
• Startup DNA: comfortable with ambiguity. You don't wait for a manual; you write it
• Strong communication skills and ability to collaborate across teams
• Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines

Compensation + Benefits

$130,000 - 150,000 annual compensation depending on experience, paid weekly 

Eligible for annual 10% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan 
• Flexible Time Off - No accrual required
• Paid Sick Time
• Paid one month sabbatical (eligible after 4 years of continued employment)
• Yearly Performance Reviews

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee multiple Atlanta, GA locations (average GM oversees two locations). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee two locations opening in our growing DMV market. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is hiring a full-time Single-Unit General Manager to oversee one of our Atlanta, GA locations. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Single-Unit General Manager is responsible for the overall operation of their assigned store.. This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is hiring a full-time Senior Manager, Category & Commercial Strategy. This is a great opportunity for an experienced individual to work closely with the growing team of Van Leeuwen Ice Cream as the company embarks on its next stage of accelerated growth across retail brick and mortar and CPG. The ideal candidate is someone who is data-driven, CPG savvy, and can thrive in a fast-paced environment (and loves ice cream!). 

The Senior Manager, Category & Commercial Strategy will bridge strategy and execution across category, pricing and in-market activation. This role is the commercial architect of how we win at shelf. The role will own the development and execution of best-in-class category, pricing, promotion and merchandising strategies that drive velocity, profitable growth, and retailer alignment across all channels of trade. The role will work cross functionally among Sales, Marketing, Finance and Customers to ensure we win at shelf and online.

This role can be fully remote and based anywhere in the United States. Strong preference would be candidates based in markets where VL has retail outlets (CA, CO, TX, IL, FL, GA, NC, TN, PA, NJ, NYC, CT or MA).

Job Responsibilities

• Category Strategy & Insights – Define how Van Leeuwen shows up within frozen dessert. Provide a clear POV versus competitors (premium vs ultra-premium vs better for you) and retailer-facing category decks that earn distribution.
• Key Outputs:
  • Define Category roles: Dairy Pints, Non-Dairy Pints, Novelties
  • Assortment architecture by channel (Natural, Food, Mass, Club)
  • Shelf strategy (SKU count, segmentation, price tiers)
  • White space identification (flavor, format, pack size)
• Pricing/Promotion Strategy and Merchandising Standards – Execute repeatable playbooks across channels of trade.  Establish consistent pricing ladder across customers, reduce margin leakage and a clear good/better/best promo strategy.  Define how our brand shows up on shelf physically and digitally.
• Key Outputs:
  • Everyday pricing (EDLP guardrails by channel) and Promo architecture
  • Depth, Frequency & Mechanics focused on Trade spend guardrails + ROI expectations
  • Establish and execute shelving and merchandising standards
  • Develop and own innovation launch playbooks and Seasonal/ LTO calendars
• Commercial Execution Support & Performance Analytics – Ensure our strategy translates into real-world execution and optimize trade investments.
• Key Outputs:
  • Distribution tracking and reset readiness support
  • New item sell-in tools (data driven decks)
  • Trade Calendar tracking
  • Post Promotionnel Analyses – Lift, ROI, Incrementality

Job Requirements

• 6 to 10+ years in Category management (CPG) and Trade marketing / shopper marketing 
• Experience with Frozen or perimeter categories, distributor environments (UNFI, KeHE), and high-growth emerging brands
• Experience in pricing & promo strategy (NRM-lite capability) and turning data and insights into a selling story
• Proven record of crafting comprehensive storytelling to be used in retailer sell-in
• Comfortable with imperfect data environments, building resources and tools from scratch and ability to pivot and adjust quickly
• Ability to sustain high accuracy and work performance
• Technical aptitude and ability to quickly learn new applications
• Ability to work independently as well as collaboratively, self-prioritizing work load in a fast paced, team-oriented work environment
• Strong comprehension and problem-solving skills
• Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines

Compensation + Benefits

$115,000.00 - $140,000.00 annual compensation depending on experience, paid weekly 

Eligible for annual 10% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan 
• Flexible Time Off - No accrual required
• Paid Sick Time
• Yearly Performance Reviews
• Paid one month sabbatical (eligible after 4 years of continued employment)
•  

Van Leeuwen Ice Cream is hiring a full-time General Manager to oversee one or more of Boston locations (average GM oversees one or two locations). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is hiring a full-time Single-Unit General Manager to oversee one of our Washington, DC locations! This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Single-Unit General Manager is responsible for the overall operation of their assigned store. This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is hiring a full-time Head of Graphic Design based out of our Brooklyn office. This is a great opportunity for a highly experienced and creative individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience in the CPG and/or retail space, has the ability to work diligently with the marketing team as well as any third-party creative teams, and can thrive in a fast-paced environment (and loves ice cream! and now Fro-Yo!).

The Head of Graphic Design contributes to the Van Leeuwen universe by shaping how the brand comes to life across every customer touchpoint. This role leads art direction across a wide range of initiatives, including packaging design, partnership activations and the continued evolution of our visual identity. You’ll oversee in-store experiences end-to-end, from signage and digital menu displays to store planograms, ensuring every touch point feels cohesive and intentional. The role extends to designing and developing uniforms and merchandise that reflect the brand’s personality beyond the scoop shop.

You’ll collaborate closely with cross-functional teams, including sales and retail, international partners and external creative partners, to conceptualize, execute and scale creative that resonates both in-store and across broader brand moments. This position requires a strong point of view, attention to detail, agility and the ability to translate the Van Leeuwen aesthetic into thoughtful, high-quality design across physical and digital environments.

This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. 

Job Responsibilities

• Direct creative/art across packaging, campaigns, retail environments, partnerships, and digital platforms
• Execute creative direction for the company across all branded materials, including print and digital collateral
• Create and oversee the development of a range of branded materials, including but not limited to Emails, Social Media, Retail Store Signage/Posters, Ads, Website, Coupons, Print Pieces, Packaging Materials, Merchandise
• Continue to evolve the visual identity of the brand 
• Maintain photo asset library and identify images to be used for various platforms
• Implement feedback from leadership and partners to refine and revise work for final production
• Contribute to photoshoots on an as needed basis, in partnership with Social Media Manager and Content Creator
• Prioritize and manage multiple projects within design specifications and budget restrictions
• Manage budgets, timelines, and vendor relationships to deliver high-quality work efficiently
• Set and uphold creative standards, ensuring all outputs meet a best-in-class level of design excellence
• Perform retouching and manipulation of images as needed
• Work with a wide range of media and use graphic design software

Job Requirements

• Bachelor's degree in graphic arts, design, communications, or related field (Or equivalent experience)
• 5 to 10 years of experience in graphic design
• Knowledge of layouts, graphic fundamentals, typography, print, and web design
• Familiarity with HTML and CSS preferred
• Knowledge of Adobe PhotoShop, Illustrator, LightRoom, Sketch, InDesign, and other graphic design software
• Deep expertise in typography, layout, color, and visual storytelling across mediums
• Strong understanding of production processes across print, digital, and environmental design
• Ability to balance creative excellence with business needs, timelines, and budgets
• Excellent eye for aesthetics, details and design trends past and present
• Photography, food styling and set design skills are a big plus
• Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines

Compensation + Benefits

$110,000 - 140,000 annual compensation depending on experience, paid weekly 

Eligible for annual 20% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan 
• Flexible Time Off - No accrual required
• Paid Sick Time
• Yearly Performance Reviews
• Paid one month sabbatical (eligible after 4 years of continued employment)

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS