EverPass is seeking a Technical Partner Manager to own the build-out of our Approved Developer ecosystem for AV control systems. This role is the primary driver for enabling AV control system partners to develop high-quality integrations with EverPass — and for getting those integrations published and available to customers through official vendor storefronts, or key product platform features. You will manage the full lifecycle from partner intake through storefront launch, coordinating across Product, Solutions Engineering, Legal, and Marketing to hit hard external deadlines.

This is a senior, cross-functional ownership role. You will be the point person for relationships with enterprise AV vendors (i.e. Crestron, RTI, SAVI, and others) and their developer and partnership programs, and you will drive the legal, marketing, and technical workstreams required to place EverPass on each platform's official store, or within their platform. You will own all key partner relationships and create an EverPass developer ecosystem. 

Key Responsibilities 

• Own end-to-end partner lifecycle for Approved Developers — intake and qualification, commercial paperwork (SOWs, NDAs, TPP agreements), technical onboarding, and production launch 
• Lead storefront submission for all platforms including developer program enrollment, certification coordination, and fulfillment of each platform's specific legal and asset requirements
• Drive legal workstreams in partnership with Legal — including third-party partner agreements, API terms of service, and storefront-specific paper — ensuring alignment to production API and launch deadlines
• Coordinate with Marketing on listing assets (copy, icon/logo, screenshots, demo video, keywords) to each platform's spec, and on launch sequencing and co-marketing motions
• Manage technical relationships with driver development partners and software-led API partners.
• Evaluate partner technical capabilities and integration approach; validate that partner-built drivers meet EverPass quality standards
• Provide hands-on guidance and support through sandbox, validation, and production phases
• Lead cross-functional coordination across Legal, Marketing, Solutions Engineering, and Product.
• Surface integration patterns and partner feedback to Product to improve APIs over time
• Work with Product and other cross-functional stakeholders to develop a roadmap for key capabilities for the EverPass AV Ecosystem. 
• Solicit feedback from all consumers of the API and help to draft new requirements and key functionality to be offered to the ecosystem. 

Qualifications 

• 4–7 years in Technical Partner Management, Solutions Engineering, Developer Relations, or Platform Ecosystem roles 
• Demonstrated experience owning developer or partner program submissions — app stores, vendor storefronts, or similar certification-gated ecosystems 
• Comfortable driving commercial and legal workstreams (SOWs, NDAs, partner agreements) in coordination with Legal, without needing hand-holding 
• Experience managing relationships with enterprise vendors or large technology partners at a peer level 
• Strong working knowledge of APIs (REST, auth, payload debugging) and the ability to engage credibly with engineers on both sides 
• Proven ability to coordinate cross-functional teams — Legal, Marketing, Engineering — under hard external deadlines 
• AV industry experience required or strongly preferred (Crestron, Q-SYS, RTI, and others) 
• Comfortable operating in an early-stage environment with incomplete processes and high ownership expectations 

Nice-to-Have 

• Experience supporting or building AV control system integrations 
• Familiarity with league-calendar-driven product timelines (sports, media, or venue technology) 
• Basic scripting or API debugging skills 

Expected Compensation: The anticipated range for a new hire into this position is $115,000 - $130,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements. 

About Us: 
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024. 
  
Benefits and Perks:  
•    Competitive Compensation  
•    Medical, dental, vision, life, and long-term and short-term disability insurance 
•    Professional Development Programs 
•    Access to senior management and mentoring opportunities 
•    Employee Recognition Program 
•    Paid Parental Leave 
•    Mental Health and Recharge Days  
•    401k Match 
•    Pre-tax Transportation 
•    Employee Assistance Program 
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours 
  
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work. 

EverPass Media is redefining the role of TVs in businesses by blending premium sports content with powerful marketing and analytics capabilities. As we scale, our internal systems are just as critical as the experiences we deliver to customers. We’re looking for a NetSuite Administrator to own and evolve our core financial and revenue systems infrastructure. This role sits at the intersection of Finance, Sales, and Operations, ensuring our systems are accurate, scalable, and built to support high-growth execution. 

Reporting into the Enterprise Application function, this individual will be responsible for day-to-day NetSuite administration, system optimization, and cross-functional initiatives that improve how we quote, sell, bill, and recognize revenue. This role will also partner closely with Salesforce stakeholders to ensure seamless data flow across the revenue stack. This is a hands-on role for someone who thrives in a fast-moving environment and wants to build systems that directly power business outcomes. 

Key Responsibilities 

NetSuite Administration & System Ownership 

• Serve as the primary administrator for NetSuite, including user management, roles/permissions, workflows, and system configurations
• Maintain and optimize core financial modules (Order-to-Cash, Billing, Revenue Recognition, etc.)  
• Manage system integrity, ensuring accurate and reliable financial and operational data  
• Own release management, testing, and deployment of NetSuite updates and enhancements  

Order-to-Cash & Revenue Operations Support 

• Partner with Finance and Sales Ops to support the full quote-to-cash lifecycle 
• Ensure accurate flow of data from deal creation through invoicing and revenue recognition  
• Troubleshoot and resolve system issues impacting billing, contracts, or revenue reporting  
• Support complex deal structures, pricing models, and contract configurations  

Systems Integration & Cross-Functional Alignment 

• Collaborate with Salesforce admins and RevOps to ensure clean and reliable system integrations  
• Maintain and improve data sync between Salesforce and NetSuite  
• Identify gaps, redundancies, or inefficiencies across the revenue tech stack  
• Support implementation of new tools or system enhancements as the business scales  

Process Optimization & Automation 

• Identify opportunities to streamline workflows and reduce manual effort across Finance and Sales processes  
• Build and maintain saved searches, reports, dashboards, and automation workflows  
• Drive continuous improvement initiatives that increase speed, accuracy, and scalability  

Data Integrity, Reporting & Support 

• Ensure data accuracy across transactions, customers, and financial records  
• Support ad-hoc reporting and analysis for Finance, Sales, and Leadership  
• Act as a key point of contact for NetSuite-related questions, troubleshooting, and training  

What We’re Looking For 

• 3–6+ years of experience administering NetSuite in a high-growth or complex environment  
• Strong understanding of Order-to-Cash processes (quote, contract, billing, revenue recognition)  
• Experience working cross-functionally with Finance, Sales Ops, and/or RevOps teams  
• Familiarity with Salesforce and system integrations between CRM and ERP platforms  
• Hands-on experience with workflows, saved searches, reporting, and system configuration  
• Strong problem-solving skills with a focus on execution and detail  
• Comfortable operating in a fast-paced, evolving environment  

Bonus Points 

• Experience with NetSuite Advanced Revenue Management (ARM)  
• Familiarity with SaaS, subscription, or usage-based billing models  
• Experience with middleware/integration tools (e.g., Celigo, Boomi, Workato)  
• Background in media, streaming, or high-growth startup environments 

Why This Role Matters 

At EverPass, systems are not back-office—they are a competitive advantage. This role is critical in ensuring we can scale efficiently, launch new products quickly, and deliver a seamless experience from sale to revenue. You’ll play a key role in building the infrastructure that powers how we sell, bill, and grow. 

Expected Compensation 

The anticipated base salary range for this position is $90,000 – $120,000, depending on experience, skillset, and alignment with the needs of the role. EverPass considers internal equity, scope, and candidate qualifications when determining final compensation. 

EverPass Media delivers premium live sports content to commercial businesses across the U.S., helping bars, restaurants, and venues create better fan experiences. As we scale, delivering a seamless customer experience, from onboarding to ongoing support, is critical to our success. 

Role Overview 

We’re looking for a remote Customer Support Manager to lead our SMB support team during a critical period of growth. This is a hands-on management role responsible for both day-to-day team operations and helping build the foundation of a scalable support organization. The Customer Support Manager will report directly to the Director of Customer Support and will play a key role in onboarding and developing new team members as we continue to scale.  

Key Responsibilities 

• Manage the day-to-day operations of the SMB support team, including workload distribution, scheduling, and coverage 
• Serve as the primary escalation point for complex SMB customer support issues across hardware and software 
• Lead the onboarding and training of new Customer Support Specialists as the team scales 
• Coach team members on best practices, quality standards, and customer communication 
• Collaborate with the Director of Customer Support to develop and refine support workflows, escalation paths, and team processes 
• Partner with cross-functional teams including Engineering, Operations, and Sales to resolve escalations and surface customer trends 
• Create and maintain internal training materials, knowledge resources, and support documentation 
• Contribute to building a high-performing, customer-first team culture 

Qualifications 

• 3–5+ years of experience in customer support or customer operations, including at least 1–2 years in a supervisory or management role 
• Experience supporting SMB customers in a B2B environment 
• Experience supporting hardware and/or software products preferred 
• Proven ability to coach, develop, and motivate frontline support teams 
• Strong organizational skills with the ability to manage scheduling, queues, and competing priorities 
• Collaborative, proactive, and comfortable working in a fast-paced, customer-first environment 
• Excellent written and verbal communication skills 
• Available to work nights and weekends based on event needs 
• Industry experience in streaming, sports, or tech strongly preferred 

Expected Compensation: The anticipated base salary range for a new hire into this position is $85,000 - $90,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:

EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.

Benefits and Perks: 

• Competitive Compensation 
• Medical, dental, vision, life, and long-term and short-term disability insurance
• Professional Development Programs
• Access to senior management and mentoring opportunities
• Employee Recognition Program
• Unlimited PTO
• Paid Parental Leave
• Mental Health and Recharge Days 
• 401k Match
• Pre-tax Transportation
• Employee Assistance Program
• Type of work: Hybrid
• In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role, you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application.

EverPass is an equal opportunity workplace and an affirmative-action employer. 

We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.

EverPass Media delivers premium live sports content to commercial businesses across the U.S., helping bars, restaurants, and venues create better fan experiences. As we scale, delivering a seamless customer experience - from onboarding to ongoing support - is critical to our success. 

Role Overview 

EverPass is hiring an AI & Knowledge Manager to help build, launch, and continuously improve our AI-assisted customer support experience. This role will initially focus on using AI to support SMS/chat deflection for high-volume troubleshooting and setup contacts, especially during peak live-event periods, while also owning the knowledge structure that powers both AI and human support.  

This is a hands-on operational role responsible for configuring AI support workflows, maintaining accurate and usable knowledge content, monitoring performance, identifying failure points, and partnering cross-functionally to improve support scalability and customer experience. 

Key Responsibilities 

AI support automation 

• Configure, test, launch, and optimize AI-assisted support experiences, with initial focus on SMS/chat.
• Build and maintain intents, flows, prompts, response frameworks, fallback paths, and escalation logic.
• Partner with vendors and internal teams to ensure AI workflows reflect approved product, support, billing, hardware, and troubleshooting processes.
• Identify high-volume, repeatable contact drivers that are strong candidates for automation. 
• Monitor AI performance and make ongoing improvements based on real customer interactions.

Knowledge management 

• Own the structure, organization, and quality of the customer operations knowledge base.
• Translate product, setup, billing, troubleshooting, hardware, and support processes into clear, usable content.
• Establish knowledge governance, including content ownership, review cadence, update triggers, taxonomy, tagging, and approval workflows.
• Ensure AI and human support teams are working from accurate, current, and consistent information.
• Partner with Product and Support to keep knowledge aligned with product changes, launches, policies, and known issues.

Live-event readiness 

• Build AI and knowledge readiness plans for major live events.
• Prepare event-specific troubleshooting content, escalation paths, and known-issue workflows.
• Review AI and support performance after major events to identify gaps and improvements.
• Ensure customer-facing AI responses are accurate, clear, and appropriate during high-pressure support windows.

Quality and continuous improvement 

• Review AI conversations and support interactions to identify knowledge gaps, failed intents, unclear responses, and escalation issues.
• Refine AI behavior using real customer data and frontline feedback.
• Partner with Customer Support to improve answer quality, handoff quality, and resolution consistency.
• Balance automation with human support to protect customer experience.

Reporting and performance tracking 

• Track and report AI and knowledge performance metrics, including containment, resolution rate, escalation rate, fallback rate, repeat contact rate, CSAT, and knowledge effectiveness.
• Build practical reporting that helps prioritize improvements.
• Provide recommendations on where automation should expand, where it should pause, and where human support is still required.

Qualifications 

• 4-7 years of experience in Customer Experience, Support Operations, Knowledge Management, Support Automation, or related roles.
• Experience configuring or managing chatbots, AI support tools, automation workflows, or customer self-service platforms. 
• Experience building or maintaining a knowledge base.  
• Strong writing skills with the ability to turn complex processes into clear customer-facing and agent-facing content.
• Analytical mindset with experience using performance data to improve operations.  
• Strong cross-functional collaboration skills.
• Comfort working in a fast-moving environment where processes and ownership may still be maturing.

Preferred Qualifications  

• Experience with SMS, chat, or conversational support channels.
• Experience with AI support tools, virtual agents, LLM-based workflows, or prompt design.
• Experience with troubleshooting, hardware, streaming, SaaS, media, hospitality, or subscription-based support.
• Experience with Zendesk, Salesforce, Aircall, Lorikeet, or similar CX platforms.
• Experience preparing support operations for seasonal spikes, launches, or live-event volume. 

What Success Looks Like 

• Phase-one AI support launches before the target seasonal deadline with controlled scope and clear guardrails. 
• SMS/chat AI successfully deflects or resolves a meaningful share of repeatable troubleshooting/setup contacts.
• Customers receive accurate, fast, and clear answers without unnecessary escalation.
• Human support teams trust the knowledge base and use it consistently.
• Product/process changes are reflected quickly in AI and knowledge content. 
• AI performance improves over time through conversation review, reporting, and continuous optimization.
• Live-event support readiness improves through better content, workflows, and escalation paths 

Expected Compensation: The anticipated base salary range for a new hire into this position is $80,000 - $90,000 + bonus. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:

EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.

Benefits and Perks: 

• Competitive Compensation 
• Medical, dental, vision, life, and long-term and short-term disability insurance
• Professional Development Programs
• Access to senior management and mentoring opportunities
• Employee Recognition Program
• Unlimited PTO
• Paid Parental Leave
• Mental Health and Recharge Days 
• 401k Match
• Pre-tax Transportation
• Employee Assistance Program
• Type of work: Hybrid
• In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role, you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application.

EverPass is an equal opportunity workplace and an affirmative-action employer. 

We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.

EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs - they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premises entertainment and marketing.

Role Overview: 
We’re looking for a remote Customer Support Specialist who thrives in a fast-paced, customer-first environment and has a passion for technology, streaming, and sports.
This role is ideal for someone who is detail-oriented, resourceful, and excited about supporting customers using cutting-edge digital signage and streaming platforms. Flexibility and availability on weekends, evenings, and holidays are essential to provide real-time support during high-impact events.
 
Key Responsibilities: 
•    Respond to inbound customer support tickets, guiding issues from initial contact through to resolution
•    Troubleshoot a variety of customer concerns, including device installation, streaming and connectivity issues, and registration for streaming events - ensuring a high level of customer satisfaction throughout
•    Collaborate with Engineering and Product teams to support continuous improvement of our streaming platform
•    Serve as a liaison with outsourced support partners, assisting in escalated conflict resolution and ensuring consistent service quality

Qualifications:
•    Bachelor’s degree preferred
•    Minimum of 2 years of experience in customer service, technical support, or operations
•    Basic understanding of network connectivity, with a strong interest in sports and entertainment
•    Self-motivated and able to work independently in a fast-paced environment
•    Exceptional attention to detail and strong problem-solving skills
•    Clear, patient, and professional communication skills
•    Availability 7 days a week, including weekend and evenings, based on live event schedule 
•    Fluent in spoken and written English, Spanish a plus 
•    Reliable high-speed internet connection capable of streaming up to 4K on multiple devices simultaneously

Location: Remote

Expected Compensation: The anticipated base hourly wage range for a new hire into this position is $20 - $25/hour. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.
 
Benefits and Perks: 
•    Competitive Compensation 
•    Medical, dental, vision, life, and long-term and short-term disability insurance
•    Professional Development Programs
•    Access to senior management and mentoring opportunities
•    Employee Recognition Program
•    Paid Parental Leave
•    Mental Health and Recharge Days 
•    401k Match
•    Pre-tax Transportation
•    Employee Assistance Program
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours
 
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application.

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.

About EverPass Media 
EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. Through premium content, smart promotions, and seamless partnerships, we empower business owners to turn their screens into powerful tools for engagement, entertainment, and customer insight, helping drive real business results.

Role Overview
The VP of Sales, SMB will lead all sales, retention, renewal, and operational functions related to EverPass Media’s small business (SMB) commercial customers. This role owns a significant portion of EverPass’ business results and is responsible for building and scaling a high-performing SMB organization.
This leader will oversee direct and inside sales, third-party sales relationships, retention and renewal efforts, sales training and messaging, and the operational infrastructure supporting order management and customer onboarding. The ideal candidate brings deep knowledge of the small bar and restaurant landscape—particularly independent establishments—and has successful experience leading a sales team along with complex sales channels, order systems (including platforms such as Evergent, Aircall, & Outreach), and high-volume SMB operations. 
 
Key Responsibilities

Revenue Leadership
•    Own all SMB revenue targets including new sales, retention, renewals, and churn management.
•    Develop and execute a comprehensive SMB growth strategy across direct, inside, and third-party sales channels.
•    Drive disciplined forecasting, pipeline management, and performance accountability across teams.
•    Identify and implement scalable acquisition strategies tailored to independent bars and restaurants.

Channel & Partner Management
•    Develop and manage relationships with third-party sellers and distribution partners.
•    Ensure partner compliance with pricing, messaging, and brand standards.
•    Optimize channel economics and performance across direct and indirect routes to market.

SMB Market Expertise
•    Leverage deep understanding of small bar and restaurant operators—especially independent establishments.
•    Tailor sales approaches to seasonal cash flows, event-driven traffic, and regional nuances.
•    Build programs that resonate with owners/operators who often manage multiple responsibilities.

Operational Excellence
•    Oversee SMB order management, onboarding workflows, and system integrity.
•    Ensure strong command of systems such as Evergent and other order management platforms.
•    Streamline order flows (including online ordering) to reduce friction and increase conversion.
•    Partner with Finance and Operations to maintain billing accuracy and reduce revenue leakage.
•    Ensure compliance across pricing, contracts, and distribution guidelines.

Retention & Customer Lifecycle Management
•    Design and implement lifecycle strategies to drive renewals and minimize churn.
•    Build data-driven retention programs and proactive outreach strategies.
•    Establish customer feedback loops to inform product and commercial improvements.
 
Qualifications
•    10+ years of leadership experience in SMB sales, commercial distribution, or media/telecom environments.
•    Proven success leading multi-channel sales organizations (direct, inside, and third-party).
•    Experience selling into small commercial establishments (bars, restaurants, hospitality).
•    Strong understanding of independent operator dynamics and local-market sales motions.
•    Demonstrated experience managing order management systems and subscription billing platforms (e.g., Evergent or similar).
•    Experience overseeing sales training, messaging alignment, and compliance functions.
•    Track record of owning significant revenue targets and delivering consistent growth.

Leadership Profile
•    Strategic thinker with hands-on operational rigor.
•    Strong cross-functional collaborator.
•    Data-driven decision maker with deep pipeline and forecasting discipline.
•    Comfortable scaling teams and building process in a high-growth environment.
•    Highly capable of managing complexity across people, systems, and channels.
•    Executive presence with the ability to influence across the organization.
 
Key Competencies 
•    SMB Revenue Strategy
•    Retention & Lifecycle Marketing
•    Order Management & Billing Systems
•    Forecasting & Performance Management
•    Channel Management
•    Third-Party Partner Oversight
•    Sales Training & Enablement
•    Operational Scaling
•    Compliance & Messaging Governance
 
Impact
The VP of SMB will directly influence a substantial portion of EverPass Media’s revenue performance and market expansion. This role is critical to scaling our footprint across independent bars and restaurants nationwide while building a best-in-class SMB commercial organization.

Hire Range/Rate
$200k - $225k base + bonus potential

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location.   The offer rate represents one component of the total compensation package.  Additional compensation for this position may include annual bonus eligibility or other incentives based on the position.

Benefits and Perks
•    Competitive compensation
•    Medical, dental, vision, life, and short- and long-term disability insurance
•    401(k) with company match
•    Unlimited PTO
•    Access to senior leadership and mentoring
•    Employee recognition program
•    Pre-tax transportation benefits
•    Employee assistance program

Why Join EverPass
At EverPass, you’ll join a collaborative, ambitious team in a high-growth environment where your work has a real impact. We value curiosity, ownership, and partnership—and we’re building something meaningful together. 

Equal Opportunity Statement
EverPass is an equal opportunity workplace and affirmative-action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.

We’re looking for a data-driven Marketing Analyst to help optimize growth across acquisition, engagement, and retention efforts. This role will focus on turning data into actionable insights that improve marketing performance and drive customer growth. In addition to core marketing analytics, this role will also support broader business insights, and analytics around unauthorized streaming behavior to inform strategy and messaging. 

EverPass Media operates a hybrid work model. Candidates should be located within a commutable distance to our hubs in Greenwich, CT, Denver, CO, or Chicago, IL, with the expectation of regular in-office presence.

Key Responsibilities 

Marketing Analytics & Performance 

• Analyze performance across paid media, lifecycle marketing, partnerships, and outbound channels
• Build and maintain dashboards to track marketing funnel performance and key KPIs  
• Identify trends and opportunities to improve conversion, efficiency, and ROI  
• Partner with marketing teams to optimize paid and owned channels, including campaign structure, targeting, and performance drivers  
• Conduct segmentation, cohort analysis, and LTV/CAC modeling  
• Support A/B testing and experimentation initiatives  

Customer & Market Insights 

• Develop insights on customer behavior, preferences, and purchasing drivers  
• Support audience segmentation and targeting strategies  
• Analyze market trends to inform positioning, pricing, and go-to-market strategies  

 Piracy & Content Protection Support 

• Analyze piracy trends, including illegal streaming behaviors and market-level patterns  
• Support identification of high-risk geographies, segments, and business types  
• Collaborate with internal partners to track impact of anti-piracy initiatives  
• Help quantify revenue impact of piracy and measure effectiveness of mitigation efforts  
• Build reporting frameworks that connect piracy insights to marketing strategy (e.g., conversion of illicit users to legitimate customers) 

 Cross-Functional Collaboration 

• Partner with Sales, Product, and Piracy teams to align on growth opportunities  
• Present insights and recommendations to stakeholders in a clear, actionable way  
• Support strategic initiatives across marketing and go-to-market planning  

 Qualifications 

• 5+ years of experience in marketing analytics, growth analytics, or a similar role  
• Basic knowledge of paid media channels (e.g., Google Ads, Meta, programmatic) and key performance drivers such as CPC, CPA, ROAS, and conversion rates 
• Strong proficiency in SQL and data visualization tools (e.g., Tableau, Looker, Power BI)  
• Experience analyzing marketing funnels, attribution, and campaign performance  
• Experience in media, sports, streaming, or subscription-based businesses  
• Exposure to managing or directly optimizing paid media campaigns is a plus 
• Familiarity with market research or behavioral analytics  
• Experience with Python 
• Ability to translate data into actionable business insights  
• Strong communication and storytelling skills  

Expected Compensation: The anticipated base hourly wage range for a new hire into this position is $100,000 - $120,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements. 

About Us: 
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024. 
  
Benefits and Perks:  
•    Competitive Compensation  
•    Medical, dental, vision, life, and long-term and short-term disability insurance 
•    Professional Development Programs 
•    Access to senior management and mentoring opportunities 
•    Employee Recognition Program 
•    Paid Parental Leave 
•    Mental Health and Recharge Days  
•    401k Match 
•    Pre-tax Transportation 
•    Employee Assistance Program 
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours 
  
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work. 

About the Role: EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs—they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premise entertainment and marketing.

Ideal candidates will be interested in streaming and digital signage technology, and be able to work Saturdays and Sundays. 

Responsibilities:  

• Confirming streaming schedules with content providers and internal master schedules  

• • Triggering Events On / Off and Monitor for quality control proposes.  
    Events Include:  
    - Everpass NFL Sunday Ticket  
    - Peacock Sports Pass which includes:  
        English Premiere League on Peacock  
        BIG 10 College Football 
        Peacock Exclusive Sunday NFL games
  • Amazon Prime TNF – Thursday Night Football 
  • Ultimate Fighting Championship
  • Paramount+  Champions League 

• Monitoring and escalating any streaming issues with Customer Support and Everpass Exec teams  

• Checking and Assigning DMA Blackouts for out of market packages 

• Confirming signal quality – audio and video checks  

• Communicating with programmer’s NOC and BOC to escalate streaming issues  

Qualifications 

• Currently studying or recent graduated with a focus in Broadcasting or Media Studies.  

• 1 year of Content Streaming or Broadcast Operations Experience preferred  

• Monitoring or technical support experience  

• General understanding of network connectivity   

• Interested in and have an understanding of American sports   

• Motivated self-starter who can work independently  

• Strong focus and attention to detail  

• Strong written and verbal communication skills  

• Available to work Wednesday - Sunday hours may vary depending on live event schedules but will generally be between 7am - 7pm CT hrs in support of scheduled events  

• Proficient in English - spoken and written  

About EverPass: 

EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs—they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premise entertainment and marketing.

Position Overview: Sales Operations Analyst

The SMB Sales Operations Analyst plays a hands-on role in ensuring SMB deals are executed accurately, efficiently, and in compliance with defined sales processes. This role is deeply involved in order management, deal quality, Sales and CRM data integrity, and optimizing high-volume SMB sales activity.

Reporting to the Director, Sales Execution, the Analyst works closely with SMB sales reps and cross-functional partners to identify friction points, develop and implement process improvement initiatives, and keep deals moving.  In addition, this person will work cross-functionally to ensure maximum agility in bringing EverPass products and offers to the market, including identifying and leading AI initiatives across the Sales team. 

Key Responsibilities: 

Order Execution & Deal Quality

• Manage SMB sales orders from submission through fulfillment readiness
• Review orders for accuracy, completeness, pricing correctness, and compliance
• Enter, update, and correct orders in CRM and related systems
• Manage order changes, amendments, cancellations, and corrections
• Serve as the first point of contact for SMB order-related questions
• Escalate complex or non-standard issues to Sales team leadership
• Facilitate seamless integration with external Sales partners

Data Accuracy & CRM Integrity

• Ensure SMB sales and order data is clean, complete, and reliable
• Correct data errors that impact reporting or fulfillment
• Support data cleanup efforts across customers, accounts, and orders
• Monitor recurring issues and surface root causes

Process Adherence, Ad-Hoc Analysis & Execution Support

• Execute defined SMB sales processes consistently, across the various sales channels
• Optimize workflows to support fast, high-volume execution
• Support QA efforts by identifying error patterns
• Assist with testing and validation of system changes
• Build Excel-based ad-hoc models to analyze partner contract economics, sales costs, revenue trends, and sales KPI trends.
• Identify and implement key initiatives leveraging AI to ensure maximum efficiency across the Sales function
• Assist the Sales Training Manager in ensuring training materials and execution are aligned with business processes and systems capabilities
• Work with Product and Engineering to align Sales functions with key technology roadmaps with a focus on maximizing Sales execution

What We’re Looking For:

• 3+ years of experience in Sales Support, Sales Operations, or Sales Enablement
• Experience supporting transactional or high-volume sales workflows
• Strong Excel skills and comfort working with large datasets
• Experience with CRM and order management systems (Salesforce preferred)
• Strong attention to detail and execution-focused mindset

Bonus Points:

• Experience supporting SMB sales teams
• Background in sports media, streaming, or entertainment
• Startup or high-growth company experience

Expected Compensation: The anticipated base salary range for a new hire into this position is $65,000 - $75,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:

EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.

Benefits and Perks: 

• Competitive Compensation 
• Medical, dental, vision, life, and long-term and short-term disability insurance
• Professional Development Programs
• Access to senior management and mentoring opportunities
• Employee Recognition Program
• Unlimited PTO
• Paid Parental Leave
• Mental Health and Recharge Days 
• 401k Match
• Pre-tax Transportation
• Employee Assistance Program
• Type of work: Hybrid
• In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role, you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application.

EverPass is an equal opportunity workplace and an affirmative-action employer. 

We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.

About EverPass Media
EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. Through premium content, smart promotions, and seamless partnerships, we empower business owners to turn their screens into powerful tools for engagement, entertainment, and customer insight—helping drive real business results.

Position Overview
EverPass Media is seeking a driven, energetic, and results-oriented Associate Account Executive, SMB to help expand our footprint across bars, restaurants, and commercial venues nationwide.
This role is responsible for generating new business by selling EverPass Media’s products and services to establishments that rely on live sports to attract and retain customers. The ideal candidate thrives in a fast-paced sales environment, is comfortable making high-volume outbound calls, in person sales calls, and is passionate about helping businesses grow through premium live sports offerings.

Key Responsibilities
•    Prospect, qualify, and close new business opportunities with bars, restaurants, and other commercial venues.
•    Conduct high-volume outbound outreach (calls, emails, and other channels) to decision-makers including owners, general managers, and operators.
•    Clearly articulate the value of EverPass Media’s sports programming & commercial solutions.
•    Identify customer needs and recommend appropriate EverPass packages and services.
•    Manage the full sales cycle from initial contact to signed agreement.
•    Maintain accurate records of activity and pipeline within CRM.
•    Consistently meet or exceed monthly and quarterly revenue targets.
•    Collaborate with marketing and partnerships teams to leverage campaigns and promotions.
•    Stay informed about sports schedules, league partnerships, and product updates to effectively position offerings

Expected Compensation
•    1–3 years of inside sales, B2B sales, or high-volume outbound sales experience preferred.
•    Experience selling to bars, restaurants, hospitality groups, or small-to-medium businesses is a strong plus.
•    Strong phone presence and objection-handling skills.
•    Self-motivated with a competitive drive to exceed goals.
•    Excellent communication and interpersonal skills.
•    Ability to quickly learn and confidently present product offerings.
•    Comfortable working in a metrics-driven sales environment.
•    CRM experience (Salesforce, Evergent or similar preferred)

Expected Compensation
•    Hunter mentality with strong closing skills
•    Resilience and persistence
•    Consultative selling approach
•    Strong organizational and time management skills and managing large amounts of leads / data
•    Passion for sports and understanding of sports media landscape and its evolution

Expected Compensation
The anticipated base salary range for this position is 60k-80k range plus bonus opportunity based on achieving set targets in compliance with local law.
EverPass considers a variety of factors when determining compensation, including qualifications, skills, experience, expected quality and quantity of work, and internal pay alignment. EverPass typically hires at the mid-range of the salary band, with higher compensation considered only in rare cases where a candidate’s experience significantly exceeds the role requirements.

Benefits and Perks
•    Competitive compensation
•    Medical, dental, vision, life, and short- and long-term disability insurance
•    401(k) with company match
•    Unlimited PTO
•    Paid parental leave
•    Mental health and recharge days
•    Professional development programs
•    Access to senior leadership and mentoring
•    Employee recognition program
•    Pre-tax transportation benefits
•    Employee assistance program
•    Virtual and in-person social events (team highlights, culture spotlights, happy hours)

Why Join EverPass
At EverPass, you’ll join a collaborative, ambitious team in a high-growth environment where your work has a real impact. We value curiosity, ownership, and partnership—and we’re building something meaningful together.

Equal Opportunity Statement
EverPass is an equal opportunity workplace and affirmative-action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.

EverPass Media is a premier media and technology platform dedicated to commercial businesses. We aggregate and distribute premium live sports—including NFL Sunday Ticket, Peacock exclusives, and TKO Group content—to commercial venues nationwide. Backed by the NFL and RedBird Capital Partners, we are revolutionizing how fans experience live sports in public spaces by providing businesses with the content and tools they need to drive growth.

Role Overview
As an Account Manager, you will be the primary point of contact for our commercial partners. Your goal is to ensure our customers (ranging from local sports bars to national hotel chains) are maximizing the value of the EverPass platform. You will manage the post-sale relationship, focusing on retention, upselling new content packages (like ESPN+), and ensuring technical success.

Key Responsibilities

• Relationship Management: Act as a trusted advisor to venue owners and operators, helping them use sports content to increase "dwell time" and patron spend.
• Portfolio Growth: Identify opportunities to upsell new sports packages and marketing tools (like the UPshowinteractive signage platform).
• Retention & Renewals: Manage the end-to-end renewal process for annual subscriptions, ensuring high retention rates across your assigned territory.
• Customer Onboarding: Partner with our Solutions Architects to ensure seamless technical setup of streaming hardware and software.
• Performance Tracking: Use data and analytics to show customers the "ROI of Sports," highlighting how specific games or events drove foot traffic to their locations.
• Cross-Functional Collaboration: Bring "voice-of-customer" feedback to our Product and Content teams to help shape our future roadmap.

Background and Experience    

• Experience: 4–7+ years in B2B Account Management or Sales, ideally within SaaS, hospitality tech, or media.
• Sports Knowledge: A deep understanding of the sports media landscape and how live events (NFL, UFC, Soccer) impact the hospitality industry.
• Consultative Mindset: Ability to translate complex media licensing and tech specs into clear business value for non-technical business owners.
• CRM Proficiency: Experience managing pipelines and customer health scores in Salesforce or similar tools.
• Grit & Ownership: A self-starter who thrives in a fast-paced, "startup" environment where processes are still being built.

Why Join EverPass?

• High Impact: You are selling a product that businesses actually want and need to stay competitive.
• Elite Partnerships: Work directly with the biggest names in sports, including the NFL, Apple, and Peacock.
• Comprehensive Benefits: Includes competitive base + commission, Unlimited PTO, 401k match, and "Mental Health & Recharge Days."
• Culture: A collaborative, "down-to-earth" team that celebrates wins with regular social events and happy hours.

Location:
This position is currently a hybrid role with 3 days in the office a week. Role is based in Denver, CO, Chicago, IL or Greenwich, CT. 

Expected Compensation:

The anticipated base salary range for a new hire into this position is $70,000 - $90,000 + bonuses. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:

EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.
 
Benefits and Perks:

• Competitive Compensation
• Medical, dental, vision, life, and short-term disability insurance
• Professional Development Programs
• Access to senior management and mentoring opportunities
• Employee Recognition Program
• Unlimited PTO
• Paid Parental Leave
• Mental Health and Recharge Days
• 401k Match
• Pre-tax Transportation
• Employee Assistance Program
• Type of work: Hybrid
• Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.

Are you interested in joining our team but don’t see the perfect role? We want to hear from you! Join our Talent Pool to be considered for future opportunities. Please submit your resume here and tell us more about you! Submitting will help us find you if there is an opportunity that aligns with your interests, background, and skills. We will reach out to you if we identify a great role that could be a fit in the future! 

Life at EverPass Media

We are redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs—they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premise entertainment and marketing.

Benefits and Perks

• Competitive Compensation 
• Medical, dental, vision, life, and long-term and short-term disability insurance
• Professional Development Programs
• Access to senior management and mentoring opportunities
• Employee Recognition Program
• Unlimited PTO
• Paid Parental Leave
• Mental Health and Recharge Days 
• 401k Match
• Pre-tax Transportation
• Employee Assistance Program
• Type of work: Hybrid
• In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours 

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business.

We look forward to your application.

EverPass is an equal opportunity workplace and an affirmative-action employer. 

We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.

EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs—they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premise entertainment and marketing

About the Role 
 
As a Semi-Senior DevOps Engineer is responsible for maintaining and improving our cloud infrastructure, CI/CD pipelines, and system reliability.  

Building upon solid foundational experience, this role focuses on troubleshooting complex system issues, enhancing automation processes, and contributing to infrastructure and architecture improvements.  

You’ll collaborate closely with the DevOps Manager, Engineering, and cross-functional teams across our Montevideo office, acting as a bridge between development and infrastructure to ensure reliable, scalable, and efficient systems that support our product and customer needs.

Essential Duties and Responsibilities 

• Maintain and optimize Linux-based production environments. 

• Design, implement, and maintain CI/CD pipelines across multiple environments 

• Manage and improve cloud infrastructure (primarily AWS) 

• Automate infrastructure provisioning, deployments, and operational processes 

• Monitor system health and performance, ensuring high availability and reliability 

• Troubleshoot and resolve infrastructure and deployment issues 

• Collaborate with developers and QA teams to improve release processes and system stability 

• Contribute to infrastructure and architecture improvements 

• Participate in incident response and post-mortem analysis 

• Identify and implement opportunities for automation and operational efficiency

Knowledge and Experience  

• Strong hands-on experience with Linux system administration (CLI, processes, permissions, networking fundamentals) 

• Hands-on experience with AWS services such as EC2, S3, RDS, ECS/EKS, and IAM 

• Working knowledge of MySQL, Elasticsearch, and Redis 

• Experience writing automation scripts (Bash, Python, or similar) 

• Understanding of Infrastructure as Code concepts 

• Solid understanding of cloud architecture and system design principles 

• Experience supporting CI/CD pipelines (Jenkins, actions or similar) 

• Monitoring (Prometheus / Grafana)

Nice to Have 

• Passion for streaming and live sports experiences.
• Curiosity about emerging technologies and how they can enhance on-premise experiences

Benefits and Perks: 

• Competitive Compensation 
• Medical insurance
• Professional Development Programs
• Paid Parental Leave
  
• PTO
• Type of work: Hybrid
• Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

About EverPass: 

EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs—they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premise entertainment and marketing.

Position Overview: 

We’re looking for a Director of National Accounts to lead sales of EverPass Media to multi-unit bar and restaurant groups across the U.S. This is a senior, quota-carrying role responsible for acquiring, growing, and managing our largest customer. You’ll own the full sales cycle—from prospecting, executive-level pitches, negotiation, close, and expansion—while serving as a trusted advisor to hospitality operators.

This role is ideal for a strategic seller who thrives in complex, consultative sales environments and knows how to win with large, distributed customers.

Key Responsibilities: 

• Own acquisition and expansion of national and large regional hospitality groups, serving as the executive relationship owner of EverPass’s most strategic customers.
• Manage a small team of Account Managers to assist in cross selling, upselling, value creation for Everpass’s largest customers.
• Drive new business by identifying, prospecting, and closing multi-location hospitality accounts
• Lead end-to-end sales cycles, including discovery, tailored proposals, contract negotiation, and close
• Build relationships with C-suite, ownership groups, and senior operations leaders
• Position EverPass Media as a revenue-driving, fan-acquisition, and retention solution—not just a cost line item
• Partner cross-functionally with Marketing, Product, Account Management, and Operations to ensure seamless onboarding and long-term account success
• Develop account expansion strategies, including upsells, renewals, and multi-year agreements
• Accurately forecast pipeline and revenue; consistently meet or exceed sales targets
• Represent EverPass Media at industry events, trade shows, customer events, and trade shows

Qualifications:

• 7+ years of B2B sales experience, with at least 3+ years selling to national or multi-unit accounts
• Proven track record of closing complex, high-value deals with long sales cycles as well as consistent history of delivering quotas
• Experience selling into bars, restaurants, & other hospitality venues
• Executive presence with the ability to influence senior decision-makers
• Strong negotiation skills and comfort navigating legal, procurement, and finance stakeholders
• Self-starter mentality with the ability to operate independently in a fast-growing environment
• Willingness to travel as needed to support customers and close deals
• Successful experience selling media & subscription based products

Nice to Have

• Existing relationships with national or regional hospitality groups
• Background in sports, live events, or experiential marketing

Expected Compensation: The anticipated base salary range for a new hire into this position is $80,000 - $100,000 + quota-based variable compensation. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:

EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.

Benefits and Perks: 

• Competitive Compensation 
• Medical, dental, vision, life, and long-term and short-term disability insurance
• Professional Development Programs
• Access to senior management and mentoring opportunities
• Employee Recognition Program
• Unlimited PTO
• Paid Parental Leave
• Mental Health and Recharge Days 
• 401k Match
• Pre-tax Transportation
• Employee Assistance Program
• Type of work: Hybrid
• In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

Why EverPass

• Opportunity to sell a truly differentiated product with strong customer demand
• High-impact role with visibility and influence on national growth strategy
• Competitive compensation package including base salary+
• Remote-first culture with a passionate, collaborative team
• Opportunity to shape how fans experience live sports in bars and restaurants nationwide and revolutionize the way live sports is delivered to commercial establishments

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business.

We look forward to your application.

EverPass is an equal opportunity workplace and an affirmative-action employer. 

We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.

• At the forefront of improvement, proactive around what is needed at a technical and at a team level  
• work with autonomy on develop, code, test, build, deploy and debug new software or enhancements to existing software. 
• May be involved at the architectural level 
• Mentor and up skill less experienced development staff on code and code reviewing 
• Sharpening skills on technical software developments.
• Continue to be abreast of relevant industry knowledge and trends
• Have extensive interactive platforms system knowledge
• Possessing a thorough understanding of databases, application services and application lifecycle development.
• Demonstrates subject matter expertise.
• High scalability involving cloud-based infrastructure design and implementation
• Good understanding of Web Services protocols such as REST, GraphQL and API design for extensibility and portability
• Experience debugging distributed systems with high data loads
• Good understanding of distributed data model
• Understanding of the Software as a Service (SaaS) model in the online environment
• Design, develop and implement unit and scenario testing for existing code base and for new functionality under development
• Experience as an applications programmer on large-scale data base management systems
• Is able to identify risk and propose solutions to complex, bigger and more impact situations and solutions

• +2 years of professional programming experience.
• Great knowledge of JavaScript (Full stack mindset)
• Great communication skills both in Spanish and English
• Knowledge of Node.js + react js
• Generous with knowledge 
• Problem Solving and analytical thinking
• Be driven and motivated to succeed. Be proactive by nature
• Proven experience working in scrum teams

• • AWS
  • Mysql
  • Elastic Search
  • Redis

Benefits and Perks: 

• Competitive Compensation 
• Medical insurance
• Professional Development Programs
• Employee Recognition Program
• Paid Parental Leave
• Type of work: Hybrid
• Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

About EverPass: 

Benefits and Perks: 

• Competitive Compensation 
• Medical insurance
• Professional Development Programs
• Recognition Program
• Paid Parental Leave
• Type of work: Hybrid

About EverPass: 

• At the forefront of improvement, proactive around what is needed at a technical and at a team level  
• work with autonomy on develop, code, test, build, deploy and debug new software or enhancements to existing software. 
• May be involved at the architectural level 
• Mentor and up skill less experienced development staff on code and code reviewing 
• Sharpening skills on technical software developments.
• Continue to be abreast of relevant industry knowledge and trends
• Have extensive interactive platforms system knowledge
• Possessing a thorough understanding of databases, application services and application lifecycle development.
• Demonstrates subject matter expertise.
• High scalability involving cloud-based infrastructure design and implementation
• Good understanding of Web Services protocols such as REST, GraphQL and API design for extensibility and portability
• Experience debugging distributed systems with high data loads
• Good understanding of distributed data model
• Understanding of the Software as a Service (SaaS) model in the online environment
• Design, develop and implement unit and scenario testing for existing code base and for new functionality under development
• Experience as an applications programmer on large-scale data base management systems
• Is able to identify risk and propose solutions to complex, bigger and more impact situations and solutions

• +4 years of professional programming experience.
• Great knowledge of JavaScript (Full stack mindset)
• Great communication skills both in Spanish and English
• Knowledge of Node.js + react js
• Generous with knowledge 
• Problem Solving and analytical thinking
• Be driven and motivated to succeed. Be proactive by nature
• Improve coding skills, and stay up to day with technical topics related to our platform, involved and updated in how we do things at EverPass
• Own code reviews, and guard the quality of our codebase 
• Have a full understanding of the EverPass platform and its components, and our quality standards
• Have an understanding, and collaborate with the tools we use to monitor our systems, and be able to troubleshoot and fix technical issues. 
• Ensure the quality of their team's deliverables, by taking ownership of the development process, overseeing code reviews, assisting with quality, and making sure release processes are followed

• • Mysql
  • Elastic Search
  • Redis

Benefits and Perks: 

• Competitive Compensation 
• Medical insurance
• Professional Development Programs
• Recognition Program
• Paid Parental Leave
• Type of work: Hybrid
• Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

About EverPass: