Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings.

What you’ll do

As an Enterprise Services Manager, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users.

Responsibilities

• Own the entire Professional Services sales cycle for enterprise companies.
• Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients.
• Drive the success of Professional Services by managing and forecasting bookings.
• Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings.
• Advise senior leadership in customer organizations on building business cases for digital transformation.
• Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment.
• Shape Professional Services deals, and build and negotiate contracts/Statements of Work.
• Engage with Product and Engineering teams to influence product strategy for large clients.
• Collaborate effectively with GTM partners to integrate complementary strategies and drive mutual growth objectives.
• Prepare the delivery team with user insights to ensure that the delivery aligns with the desired business outcomes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of professional services sales experience, preferably at a technology company or a consulting firm, with a track record of top performance.
• Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development.
• Demonstrated ability to lead large transformational engagements using disruptive technologies.
• Thrives on the urgency and importance of working with our largest customers, achieving set objectives while balancing competing priorities.
• Ability to understand complex business requirements and develop tailored solutions.
• Demonstrated ability to navigate ambiguity to produce strategic insights and identify opportunities.

Preferred qualifications

• Knowledge of the sales cycles associated with a SaaS product or technology platform for strategic enterprise customers.
• An in-depth understanding of the buyer journey and the ability to lead complex, multi-party sales in a highly consultative manner.
• Experience working with upper middle market and enterprise companies.
• A proven track record of driving cross-functional alignment among a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets.
• Experience in building and scaling a go-to-market (GTM) growth discipline, including the development of strategy, processes, and operating models.
• Proven ability to create a strong growth culture within a team.
• Background in a growth-stage internet/software company and/or the payments industry.
• Familiarity with APIs and their role in digital solutions.

Senior Technical Accounting Manager

London, UK (Hybrid)

The Senior Technical Accounting Manager role is an individual contributor leadership role that will lead and drive technical accounting initiatives to ensure continued compliance with relevant accounting standards and regulations. The role will report to the Director, Technical Accounting, Finance Governance and Compliance.

The role's responsibilities would include the following:

• Accounting policy alignment, documentation and maintenance

• Accounting treatment assessment and memorandum documentation & review

• New accounting standards adoption including ESG

• Coordination of "deals desk" to capture all unusual significant contracts subject to accounting treatment assessment

• Support M&A activity from technical accounting assessment perspective including review of contract drafts

• Establishment of cross functional business team relationships to understand relevant factual details relevant to accounting assessment matters

• Working closely with local and group external auditors as part of accounting treatment assessment memorandum reviews

• Review and assessment of assumptions used as part of estimations

• Serve as main accounting contact related to legal matters

• Support FP&A and planning teams in determining forecast / budget impact from accounting treatment perspective

• Execution of SOX controls relevant to Technical Accounting activities

• Address ad-hoc accounting treatment questions from accounting, business planners and forecasting teams

• Establishment of training curriculum for accounting teams and establishment of knowledge base

The following qualifications, experience and personal attributes are required:

• Bachelor's degree in accounting, business, finance or related field.

• Active CPA or equivalent license

• Manager level public accounting experience

• 8 - 12 years of progressive experience in Technical Accounting either with Big 4 technical accounting advisory or in practice

• Extensive experience in interpreting IFRS and USGAAP (and or UKGAAP) accounting standards and applying it to unique real-world business fact patterns

• Previous experience with retail, SaaS, software, entertainment and or technology companies

• ESG regulatory framework experience

• Experience with managing and driving projects working with cross functional teams

• Strong communication and interpersonal skills. Highly motivated, self-driven, pro-active and pragmatic

We are looking for a proven TPM with leadership and expertise in silicon device development that will  focus on the Quantum Processor Devices. You will own the new product programme execution for silicon device development within our quantum computing roadmap, will be responsible for the successful execution of new product development programs: translating complex technical work into clear plans, measurable milestones, and predictable delivery. As a TPM, you’ll be at the centre of a cross-functional team, working day-to-day with physicists and engineers, and partnering closely with external suppliers and internal stakeholders; to ensure work progresses with pace, clarity, and high attention to detail.

You will be working directly with the lead TPM and serve as a QPU cross functional program liaison with other technical and non-technical organizations across the company. You’ll create and run the operating rhythm that keeps teams aligned and leaders informed: building delivery plans, tracking dependencies, surfacing risks early, and producing decision-ready reporting that senior stakeholders can trust. Responsibilities will also include project planning, coordination, risk management, and stakeholder management. When priorities shift or technical issues emerge, you’ll drive structure into ambiguity; clarifying scope, coordinating trade-offs, and pushing problems to resolution while continuously improving how we execute across the hardware lifecycle.

Responsibilities:

• Lead silicon device development programmes (or workstreams), owning scope, schedule, resources, budget, dependencies, and stakeholder alignment using best-practice PM tools.
• Translating progress, risks, and trade-offs into clear, executive-ready reporting for senior stakeholders. 
• Drive cross-functional execution across physics, engineering, and partner teams; identify blockers early and take issues to closure with robust risk mitigation and contingency planning.
• Partner with device designers, physicists, and engineers to ensure designs are feasible, buildable, and aligned to programme milestones and deliverables.
• Strong cross-functional leadership and communication skills, able to align technical and non-technical stakeholders and drive decisions through competing priorities.
• Establish programme cadences and executive reporting (dashboards, status, decision logs), ensuring senior leaders have accurate, timely, decision-ready information.
• Support continuous improvement of engineering workflows across the hardware lifecycle.

You’d be a good fit with:

• A Bachelor’s degree in Physics, Computer Science, Electrical Engineering, or a related technical field. Advanced degree preferred.
• 13+ years’ experience as a Technical Program or Programme Manager delivering complex hardware programmes, ideally in chip design, silicon devices, or semiconductor manufacturing.
• Comfortable operating in a highly technical environment, and being a technically fluent TPM who can bring structure, pace, and precision to complex silicon device programmes. 
• Thrive in ambiguity, building trust quickly, and creating the delivery rhythm that keeps multiple workstreams moving across sites and time zones.
• Hardware programme experience and a sharp analytical mindset. Able to spot inconsistencies, interrogate data, and turn messy reality into an accurate plan, a credible forecast, and a practical set of next actions. Not just coordinating, but driving outcomes, unblocking teams, and raising the bar on how programmes are run.
• Highly analytical and detail-oriented, with strong problem-solving ability and confidence managing risk, dependencies, and changing scope in fast-moving environments.
• Comfortable with modern programme tooling and ways of working, for example Jira, Confluence, Smartsheet, and GitHub, and motivated by the mission and pace of quantum computing.

You’d be a great fit with:

• In depth knowledge of semiconductor design and fabrication processes
• Working knowledge of semiconductor packaging and testing flows

Location: This role can be based in College Park, MD (US) or in Oxford, England (UK).
Travel:   Up to 20% in the US and Europe. 
Job ID:  1435

The approximate base salary range for this position in the US is $145,920- $191,047 (USD). The total compensation package includes base, bonus, and equity.

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

We are seeking a highly capable and proactive Senior Finance Manager, EMEA to join our rapidly growing team in the EMEA Region. This is a critical new headcount addition that will be instrumental in stabilizing core financial controls and supporting a region expected to continue to grow its topline and investment.

Reporting to the EMEA Finance Director, the Senior Finance Manager will take ownership of essential operational and compliance duties. This role is ideal for a detail-oriented, commercially astute finance professional ready to thrive in a complex, fast-paced environment characterized by significant growth, multiple markets, new product launches (including gene therapies), and evolving partner deals.

Work Model:

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.
Or
Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

• Perform detailed, day-to-day Opex tracking, variance analysis, and reporting, supporting OPEX and cost savings/productivity initiatives through transparent reporting and targeted analytics
• Provide proactive budget holder support to Commercial and Medical teams, ensuring strict adherence to budgets and financial policies
• Manage and control transactional volume related to increased headcount, vendor management, and travel/expense reporting
• Generate monthly and quarterly performance reports and review with regional, country, and department managers
• Maintain controllership of expenses, with focus on all OpEx lines directly controlled by the European entities
• Deliver monthly and quarterly results reporting, including variance analysis and corrective action plans, and recommend cost-saving initiatives to achieve financial targets
• Work closely with US-based teams to support procure-to-pay, payroll, management/statutory reporting, IT, HR, and other corporate processes
• Drive process improvement projects with corporate and regional functions to deliver cost and operational efficiencies across the region
• Support monthly and quarterly financial close processes, including preparation of accruals and detailed revenue reconciliation across multiple brands, countries, and partner deals
• Lead improvements in FP&A reporting, forecasting, and automation to enhance reliability, efficiency, and insight generation
• Act as the primary liaison for Global Accounting, Supply Chain, and Tax, supporting compliance and minimizing operational risk across the region
• Identify and implement improvements in core financial processes and utilize data analytics (Power BI, Excel) to deliver insights, scenario planning, and support senior stakeholder decision-making

Requirements:

• Minimum 5+ years of progressive experience in Finance (FP&A, Controlling, or Corporate Finance), in the biotech, pharmaceutical, or life sciences sector in a European context
• Master’s degree in finance, Accounting, Economics, or relevant field; professional qualification (CFA, ACA, ACCA, CIMA or equivalent) highly desirable
• Fluent English required; additional European language (e.g., German, French) a strong asset
• Demonstrable understanding of biotech business drivers, including revenue recognition for complex licensing/partner deals and product launch dynamics
• Strong proficiency in Opex tracking, financial analysis, and budget management
• Solid understanding of revenue recognition principles within pharmaceutical or life sciences environments
• Advanced Microsoft tools skills, including Excel and Power Query, with experience using ERP/financial planning systems and Power BI
• High attention to detail with a strong focus on compliance and financial control
• Proven ability to work cross-functionally and act as a liaison with global teams while building strong relationships
• Ability to manage high volumes of transactional activity while maintaining data integrity, alongside strong personal effectiveness (resilience, accountability, and self-motivation)

#LI-CK1 #LI-Remote

**This is a fixed-term contract opening until the end of 2026**

About the role

Lead the delivery of HR compliance and policy frameworks across the organisation, ensuring alignment with employment legislation and regulatory requirements. The role will focus on building strong compliance foundations across the employee lifecycle, enabling the business to operate confidently while proactively managing risk.

You will report to the Global Head of HR and work closely with the following stakeholders:

• Head of Corporate Services
• Chief Compliance Officer
• Deputy General Counsel
• HR Leadership Team
• Regional HR Leads

Scope & Impact

• Global remit across multiple jurisdictions
• Direct impact on organisational risk, governance, and reputation
• Supports delivery of HRLT priorities and compliance strategy
• Builds foundational HR compliance capability across the organisation

Key responsibilities

• Deliver HR compliance across the employee lifecycle, ensuring alignment with employment legislation and regulatory requirements (e.g. ERA, legislative change, data protection, SOX).
• Lead the development and implementation of HR policies and standards, ensuring consistency across regions while reflecting local requirements.
• Proactively identify and manage compliance risks, including horizon scanning for legislative and regulatory change.
• Act as a key interface between HR, Legal, and Compliance, ensuring aligned and practical approaches to risk management.
• Embed compliant practices into HR and manager activity, providing clear guidance, training, and tools.
• Oversee compliance monitoring, reporting, and audit activity, providing clear visibility of risks and areas for action.

Skills & Experience

• Strong experience in HR compliance, employment law, or HR risk/governance.
• Solid understanding of employment legislation and regulatory environments (UK essential, US desirable).
• Experience developing and implementing HR policies and frameworks in a global organization.
• Ability to translate complex regulation into practical, business-friendly HR solutions.
• Strong stakeholder management across HR, Legal, and Compliance.
• Comfortable operating in a matrixed, multi-jurisdictional environment.

About us

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-REMOTE

Job Title: Meetings and Events Senior Project Manager, Sourcing and Contracting

Brand: Emota

Location: Ashby-de-la-Zouch or London or Manchester (hybrid - min of 2 days a week in closest office)

Reporting to: Senior Director of Meetings and Events

Direct reports: None

A bit about the role …

As an experienced Senior Project Manager specialising in venue sourcing and contracting for meetings and events, you will play an important role in the early planning of global projects for one of our renowned clients. From the initial brief stage, you will shape meeting and events project requirements and goals, ensuring you align the venue sourcing with client needs, budgets and event priorities.

You will lead and co-ordinate the end-to-end venue sourcing process. Working in close partnership with the Emota Venue Sourcing Team, you will deliver comprehensive briefs, manage shortlisting activity, and present well-considered recommendations to clients. Taking ownership through venue selection, you will lead negotiations, manage and finalise contracts and develop detailed budgets, before ensuring a smooth and structured handover to delivery teams.

You will manage the full hotel contracting process, working with client hotel agreements where needed. By working with hotel partners, you will agree clear, balanced terms that help minimise cancellation and attrition risk. Through early planning and ongoing communication, you will help avoid unnecessary penalties while ensuring contracts meet client and delivery needs.

You will also mentor colleagues on best-practice approaches to venue contracting, commercial negotiation, and supplier management, building capability and consistency across the team.

Your role will involve close collaboration with clients, suppliers, and our teams, and some international travel to industry events.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the project from a client, internal team, and external partner perspective, with a primary focus on early-stage planning, venue sourcing, and contracting activity

· Manage projects during the sourcing and pre-delivery phases, being an important client contact and ensuring a seamless transition to delivery teams

· Shape and manage client briefs, ensuring you define requirements, goals, and sourcing strategies and align them with budget, compliance, and delivery considerations

· Lead the end-to-end venue sourcing and contracting process, managing hotels and venues from initial feasibility through to contract negotiation and confirmation

· Work in close collaboration with the Emota Venue Sourcing Team and third-party suppliers, promoting partnerships co-ordination

· Present venue options, recommendations, and costings to clients and team members, supporting informed decision-making

· Produce and circulate clear, structured project communications (e.g. status updates, sourcing summaries, and handover documentation) to our teams and external partners

· Conduct site inspections and planning meetings with venues and suppliers, before handover to delivery teams

· Ensure all sourcing and contracting activity follows regulatory, compliance, and client-defined guidelines

· Attend selected national and international meetings, events, and industry engagements

Client Liaison and Development:

· Develop trusted relationships with clients through regular engagement

· Lead client meetings during the briefing, planning, and sourcing phases, ensuring you define goals well

· Act as a senior contact for clients during venue sourcing and contracting activity, keeping them informed of progress, options, and important decisions throughout

· Identify new opportunities for our business development to share with a Client Engagement Director

· Contribute to the preparation and presentation of event proposals, venue recommendations, and costings, ensuring agreement on client needs and commercial goals

· Lead client planning meetings focused on sourcing and venue selection

· Manage preparation of supportive meeting planning materials for client planning meetings

· Provide structured updates to clients throughout the sourcing and contracting lifecycle, ensuring transparency and confidence in planning

· Be a subject matter expert for assigned client accounts, guiding and supporting colleagues with venue strategy, contracting best practice, and client‑specific requirements

Budget Management:

· Lead the development of event budgets during the sourcing and contracting phase, using company financial systems and tools

· Lead the preparation, maintenance, and refinement of budgets from initial estimates through to handover to delivery teams

· Approve all client invoices before dispatch associated with venue sourcing phase

· Identify, measure and communicate cost avoidance and cost-saving opportunities achieved through sourcing strategy and commercial negotiation

· Ensure compliance with company and client invoicing and financial processes

· Log time for the project

Development and Management:

· Provide ongoing mentoring, coaching, and practical guidance to team members on venue sourcing, contracting, and negotiation best practice

· Be the senior escalation point for venue contracting or supplier challenges, offering guidance and solutions to support team success

· Contribute to the continuous development of sourcing processes, templates, and best‑practice guidance, supporting capability building across the wider team

General:

· Be an ambassador for the agency

· Attend and contribute at team meetings

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and our service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Comply with all company and client procedures, including those relating to Health & Safety, privacy and security

· Display an understanding of compliance, including ABPI and PhRMA guidelines, when working with healthcare clients

· Comply with all client and company privacy and security protocol

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Previous experience (5+ years) of managing and delivering meetings and events in a corporate setting (ideally internationally)

· A working knowledge of international cities, venues and hotels specifically in Europe and America

· Experience managing event budgets from creation through to revisions and reconciliation

· Meeting and event project management and resource skills

· A customer-centric approach to event delivery

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· Whilst this role has limited travel, the company will require the flexibility and desire to travel both nationally and internationally to industry and supplier events, albeit less so than a meetings and events delivery role

· Experience working with Pharmaceutical/Healthcare clients is preferable

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Job Title: Meetings and Events Senior Project Manager, Sourcing and Contracting

Brand: Emota

Location: Ashby-de-la-Zouch or London or Manchester (hybrid - min of 2 days a week in closest office)

Reporting to: Senior Director of Meetings and Events

Direct reports: None

A bit about the role …

As an experienced Senior Project Manager specialising in venue sourcing and contracting for meetings and events, you will play an important role in the early planning of global projects for one of our renowned clients. From the initial brief stage, you will shape meeting and events project requirements and goals, ensuring you align the venue sourcing with client needs, budgets and event priorities.

You will lead and co-ordinate the end-to-end venue sourcing process. Working in close partnership with the Emota Venue Sourcing Team, you will deliver comprehensive briefs, manage shortlisting activity, and present well-considered recommendations to clients. Taking ownership through venue selection, you will lead negotiations, manage and finalise contracts and develop detailed budgets, before ensuring a smooth and structured handover to delivery teams.

You will manage the full hotel contracting process, working with client hotel agreements where needed. By working with hotel partners, you will agree clear, balanced terms that help minimise cancellation and attrition risk. Through early planning and ongoing communication, you will help avoid unnecessary penalties while ensuring contracts meet client and delivery needs.

You will also mentor colleagues on best-practice approaches to venue contracting, commercial negotiation, and supplier management, building capability and consistency across the team.

Your role will involve close collaboration with clients, suppliers, and our teams, and some international travel to industry events.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the project from a client, internal team, and external partner perspective, with a primary focus on early-stage planning, venue sourcing, and contracting activity

· Manage projects during the sourcing and pre-delivery phases, being an important client contact and ensuring a seamless transition to delivery teams

· Shape and manage client briefs, ensuring you define requirements, goals, and sourcing strategies and align them with budget, compliance, and delivery considerations

· Lead the end-to-end venue sourcing and contracting process, managing hotels and venues from initial feasibility through to contract negotiation and confirmation

· Work in close collaboration with the Emota Venue Sourcing Team and third-party suppliers, promoting partnerships co-ordination

· Present venue options, recommendations, and costings to clients and team members, supporting informed decision-making

· Produce and circulate clear, structured project communications (e.g. status updates, sourcing summaries, and handover documentation) to our teams and external partners

· Conduct site inspections and planning meetings with venues and suppliers, before handover to delivery teams

· Ensure all sourcing and contracting activity follows regulatory, compliance, and client-defined guidelines

· Attend selected national and international meetings, events, and industry engagements

Client Liaison and Development:

· Develop trusted relationships with clients through regular engagement

· Lead client meetings during the briefing, planning, and sourcing phases, ensuring you define goals well

· Act as a senior contact for clients during venue sourcing and contracting activity, keeping them informed of progress, options, and important decisions throughout

· Identify new opportunities for our business development to share with a Client Engagement Director

· Contribute to the preparation and presentation of event proposals, venue recommendations, and costings, ensuring agreement on client needs and commercial goals

· Lead client planning meetings focused on sourcing and venue selection

· Manage preparation of supportive meeting planning materials for client planning meetings

· Provide structured updates to clients throughout the sourcing and contracting lifecycle, ensuring transparency and confidence in planning

· Be a subject matter expert for assigned client accounts, guiding and supporting colleagues with venue strategy, contracting best practice, and client‑specific requirements

Budget Management:

· Lead the development of event budgets during the sourcing and contracting phase, using company financial systems and tools

· Lead the preparation, maintenance, and refinement of budgets from initial estimates through to handover to delivery teams

· Approve all client invoices before dispatch associated with venue sourcing phase

· Identify, measure and communicate cost avoidance and cost-saving opportunities achieved through sourcing strategy and commercial negotiation

· Ensure compliance with company and client invoicing and financial processes

· Log time for the project

Development and Management:

· Provide ongoing mentoring, coaching, and practical guidance to team members on venue sourcing, contracting, and negotiation best practice

· Be the senior escalation point for venue contracting or supplier challenges, offering guidance and solutions to support team success

· Contribute to the continuous development of sourcing processes, templates, and best‑practice guidance, supporting capability building across the wider team

General:

· Be an ambassador for the agency

· Attend and contribute at team meetings

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and our service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Comply with all company and client procedures, including those relating to Health & Safety, privacy and security

· Display an understanding of compliance, including ABPI and PhRMA guidelines, when working with healthcare clients

· Comply with all client and company privacy and security protocol

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Previous experience (5+ years) of managing and delivering meetings and events in a corporate setting (ideally internationally)

· A working knowledge of international cities, venues and hotels specifically in Europe and America

· Experience managing event budgets from creation through to revisions and reconciliation

· Meeting and event project management and resource skills

· A customer-centric approach to event delivery

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· Whilst this role has limited travel, the company will require the flexibility and desire to travel both nationally and internationally to industry and supplier events, albeit less so than a meetings and events delivery role

· Experience working with Pharmaceutical/Healthcare clients is preferable

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Job Title: Meetings and Events Senior Project Manager, Sourcing and Contracting

Brand: Emota

Location: Ashby-de-la-Zouch or London or Manchester (hybrid - min of 2 days a week in closest office)

Reporting to: Senior Director of Meetings and Events

Direct reports: None

A bit about the role …

As an experienced Senior Project Manager specialising in venue sourcing and contracting for meetings and events, you will play an important role in the early planning of global projects for one of our renowned clients. From the initial brief stage, you will shape meeting and events project requirements and goals, ensuring you align the venue sourcing with client needs, budgets and event priorities.

You will lead and co-ordinate the end-to-end venue sourcing process. Working in close partnership with the Emota Venue Sourcing Team, you will deliver comprehensive briefs, manage shortlisting activity, and present well-considered recommendations to clients. Taking ownership through venue selection, you will lead negotiations, manage and finalise contracts and develop detailed budgets, before ensuring a smooth and structured handover to delivery teams.

You will manage the full hotel contracting process, working with client hotel agreements where needed. By working with hotel partners, you will agree clear, balanced terms that help minimise cancellation and attrition risk. Through early planning and ongoing communication, you will help avoid unnecessary penalties while ensuring contracts meet client and delivery needs.

You will also mentor colleagues on best-practice approaches to venue contracting, commercial negotiation, and supplier management, building capability and consistency across the team.

Your role will involve close collaboration with clients, suppliers, and our teams, and some international travel to industry events.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the project from a client, internal team, and external partner perspective, with a primary focus on early-stage planning, venue sourcing, and contracting activity

· Manage projects during the sourcing and pre-delivery phases, being an important client contact and ensuring a seamless transition to delivery teams

· Shape and manage client briefs, ensuring you define requirements, goals, and sourcing strategies and align them with budget, compliance, and delivery considerations

· Lead the end-to-end venue sourcing and contracting process, managing hotels and venues from initial feasibility through to contract negotiation and confirmation

· Work in close collaboration with the Emota Venue Sourcing Team and third-party suppliers, promoting partnerships co-ordination

· Present venue options, recommendations, and costings to clients and team members, supporting informed decision-making

· Produce and circulate clear, structured project communications (e.g. status updates, sourcing summaries, and handover documentation) to our teams and external partners

· Conduct site inspections and planning meetings with venues and suppliers, before handover to delivery teams

· Ensure all sourcing and contracting activity follows regulatory, compliance, and client-defined guidelines

· Attend selected national and international meetings, events, and industry engagements

Client Liaison and Development:

· Develop trusted relationships with clients through regular engagement

· Lead client meetings during the briefing, planning, and sourcing phases, ensuring you define goals well

· Act as a senior contact for clients during venue sourcing and contracting activity, keeping them informed of progress, options, and important decisions throughout

· Identify new opportunities for our business development to share with a Client Engagement Director

· Contribute to the preparation and presentation of event proposals, venue recommendations, and costings, ensuring agreement on client needs and commercial goals

· Lead client planning meetings focused on sourcing and venue selection

· Manage preparation of supportive meeting planning materials for client planning meetings

· Provide structured updates to clients throughout the sourcing and contracting lifecycle, ensuring transparency and confidence in planning

· Be a subject matter expert for assigned client accounts, guiding and supporting colleagues with venue strategy, contracting best practice, and client‑specific requirements

Budget Management:

· Lead the development of event budgets during the sourcing and contracting phase, using company financial systems and tools

· Lead the preparation, maintenance, and refinement of budgets from initial estimates through to handover to delivery teams

· Approve all client invoices before dispatch associated with venue sourcing phase

· Identify, measure and communicate cost avoidance and cost-saving opportunities achieved through sourcing strategy and commercial negotiation

· Ensure compliance with company and client invoicing and financial processes

· Log time for the project

Development and Management:

· Provide ongoing mentoring, coaching, and practical guidance to team members on venue sourcing, contracting, and negotiation best practice

· Be the senior escalation point for venue contracting or supplier challenges, offering guidance and solutions to support team success

· Contribute to the continuous development of sourcing processes, templates, and best‑practice guidance, supporting capability building across the wider team

General:

· Be an ambassador for the agency

· Attend and contribute at team meetings

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and our service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Comply with all company and client procedures, including those relating to Health & Safety, privacy and security

· Display an understanding of compliance, including ABPI and PhRMA guidelines, when working with healthcare clients

· Comply with all client and company privacy and security protocol

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Previous experience (5+ years) of managing and delivering meetings and events in a corporate setting (ideally internationally)

· A working knowledge of international cities, venues and hotels specifically in Europe and America

· Experience managing event budgets from creation through to revisions and reconciliation

· Meeting and event project management and resource skills

· A customer-centric approach to event delivery

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· Whilst this role has limited travel, the company will require the flexibility and desire to travel both nationally and internationally to industry and supplier events, albeit less so than a meetings and events delivery role

· Experience working with Pharmaceutical/Healthcare clients is preferable

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:

• Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
• Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
• Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
• Negotiate commercial terms, rates, and margins across single and multi-location agreements.
• Create engagement strategies to address complex decision-making processes and operational roadblocks.
• Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
• Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
• Represent the brand consistently and professionally across all touchpoints.
• Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
• Travel as required for regional meetings, trade events, and internal team sessions.

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in English; additional languages are highly appreciated.
• You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
• You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You thrive in fast-paced environments and remain organised under pressure.
• Hunter mindset, with the drive to identify and convert new business opportunities.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:

• Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
• Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
• Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
• Negotiate commercial terms, rates, and margins across single and multi-location agreements.
• Create engagement strategies to address complex decision-making processes and operational roadblocks.
• Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
• Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
• Represent the brand consistently and professionally across all touchpoints.
• Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
• Travel as required for regional meetings, trade events, and internal team sessions.

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in English; additional languages are highly appreciated.
• You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
• You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You thrive in fast-paced environments and remain organised under pressure.
• Hunter mindset, with the drive to identify and convert new business opportunities.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

As we continue to grow, we are excited to add a National Account Manager to our UK team. The position is based in London – 3 days a week.  

OVERVIEW: 

As part of the phenomenal growth SharkNinja has achieved over the last few years, we have created a new position of a National Account Manager UK. This position will be key to driving the next phase of the UK business development and to reinforce the team. Working closely with the product team, marketing team and Digital team and with the European Hub, this person will be accountable of the customers growth. 

A National Account Manager is a key role within a company's sales and business development team. The individual in this position is responsible for managing and developing relationships with strategic national accounts to drive revenue growth and achieve sales targets. They will collaborate closely with cross-functional teams, including marketing, operations, and finance, to ensure the successful execution of account strategies and to address customer needs effectively. 

Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES): 

• National Account Management: Manage a portfolio of strategic national accounts and act as the main point of contact for these clients. Develop strong relationships with key stakeholders within the accounts to understand their business objectives and identify opportunities for growth. 

• Sales and Revenue Generation: Drive sales growth by developing and implementing account-specific sales strategies and initiatives. Work towards achieving sales targets and revenue objectives for the assigned accounts. 

• Business Development: Identify new business opportunities within existing accounts and pursue new national account partnerships to expand the company's customer base and market share. 

• Contract Negotiation: Lead contract negotiations with national accounts, ensuring favorable terms for both parties while maintaining the company's profitability and financial goals. 

• Cross-Functional Collaboration: Collaborate with internal teams, including marketing, product development, operations, and finance, to deliver solutions that meet the needs of national accounts and align with the company's overall strategies. 

• Market Analysis: Stay informed about industry trends, market dynamics, and competitor activities. Utilize this information to develop insights and recommendations for enhancing the company's competitive position within the market. 

• Forecasting and Reporting: Provide regular sales forecasts, performance reports, and updates on account activities to senior management. Keep accurate records of account interactions in CRM systems. 

• Customer Success and Satisfaction: Ensure high levels of customer satisfaction by proactively addressing any issues or concerns raised by national accounts promptly and effectively. 

• Team Leadership and Development: If applicable, lead and mentor a team of account managers or sales representatives, providing guidance and support to achieve team goals 

ATTRIBUTES & SKILLS (REQUIREMENTS): 

• Bachelor's degree in Business, Marketing, or a related field (MBA or advanced degree is a plus). 

• 3-5 years in national account management or a similar sales role, with a track record of meeting or exceeding sales targets. 

• Strong negotiation and contract management skills. 

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders. 

• Strategic thinking and analytical abilities to identify growth opportunities and develop effective sales strategies. 

• Familiarity with CRM software and other sales and reporting tools. 

• Knowledge of the industry or market relevant to the company's products or services is highly beneficial. 

• Demonstrated leadership skills and experience in leading a sales team (if applicable). 

• Willingness to travel for business meetings and client visits as required. 

The National Account Manager plays a crucial role in the company's success by driving revenue growth, nurturing key customer relationships, and contributing to the development of the overall sales strategy. This position requires a combination of sales expertise, strategic thinking, and strong leadership abilities to excel in achieving business objectives. 

The role

We are looking for an Event Manager, EMEA to support the planning and delivery of high-quality marketing events across the region. 

This is a hands-on, execution-focused role where you will help bring events to life—from logistics and vendor coordination to on-site delivery and post-event follow-up. You will work closely with regional marketing, sales, and global teams to ensure events are delivered smoothly, on time, and aligned with Nebius’ brand and business goals.

This role is ideal for someone who thrives in a fast-paced environment, enjoys managing details, and wants to build experience in B2B event marketing within the AI and cloud space.

What you’ll gain:

• Hands-on experience executing high-impact events in the AI and cloud space
• Exposure to global marketing and sales teams
• Opportunity to grow into a more strategic field marketing role over time

You’re welcome to work remotely from the United Kingdom.

Your responsibilities will include: 

• Event Planning & Execution
  - Support the end-to-end execution of regional events including industry conferences, hosted events, workshops, and partner activations
  - Coordinate logistics such as venue sourcing, catering, travel, AV, branding, and on-site setup
  - Manage event timelines, checklists, and deliverables to ensure smooth execution
  - Provide on-site support at events, ensuring a high-quality attendee experience
  
  
• Vendor & Agency Coordination
  - Work with external vendors, agencies, and venues to support event delivery
  - Track timelines, deliverables, and budgets to ensure projects stay on schedule
  - Assist with contract coordination and invoice processing
  
  
• Cross-Functional Support
  - Collaborate with regional marketing, sales, and partner teams to support event goals and attendee targeting
  - Coordinate with internal teams (design, content, operations) to ensure all event assets are delivered on time
  - Support speaker logistics, briefing materials, and presentation coordination
  
  
• Campaign & Attendee Management
  - Assist with event promotion, registration tracking, and attendee communications
  - Maintain accurate event data in CRM and marketing systems
  - Support lead capture and post-event follow-up processes
  
  
• Reporting & Operations
  - Track key event metrics such as attendance, leads, and engagement
  - Assist in post-event reporting and feedback collection
  - Support budget tracking and expense management across events

We expect you to have: 

• ~4 years of experience in event marketing, event coordination, or field marketing (preferably in B2B tech, SaaS, or related industries)
• Strong organizational and project management skills with high attention to detail
• Experience supporting in-person and/or virtual events
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong communication and collaboration skills across internal teams and external vendors
• Familiarity with marketing tools such as Salesforce, HubSpot, Marketo, or similar is a plus
• Interest in AI, cloud, or technology industries is preferred
• Bachelor’s degree in Marketing, Business, or a related field

Additional requirements: 

• Willingness to travel up to 25% for events across EMEA
• Comfortable working across time zones and supporting regional initiatives

Nebius Managed Kubernetes (mk8s) mission is to grow the Nebius cloud platform by providing a Kubernetes-native way to run AI systems with high efficiency and low operational overhead.
With a single click, it provides a Kubernetes cluster on top of Nebius services for compute (VMs) and networking.
In 2026, the service is scaling 10× and is expected to manage customer workloads across tens of thousands of GPU servers in more than 10 data centers.

You will lead the mk8s Core team, one of three mk8s teams. The Core team owns the API, the core of the service control plane, cluster autoscaling, platform integrations, and running k8s add-ons.

At Nebius, team leads are hands-on. We expect you to be a senior or staff engineer now (or earlier in your career). You will start as an individual contributor to gain context, then take on managerial responsibilities.

In this position, you will be responsible to:

• Lead by example. Set the quality bar by spending a significant portion of your time on IC work: writing and reviewing code, leading projects, and participating in on-call rotation, incident mitigation, and post-incident analysis.
• Manage 4–8 mid-to-senior engineers. Provide context, coach, and give regular feedback.
• Maintain the technical vision for your area of responsibility.
• Collaborate with the Product Manager and Service Owner to shape product vision and plans.

Examples of outcomes you could drive as a Team Lead

• Optimize the service control plane to create and manage 20K GPU nodes in a single Kubernetes cluster, enabling a major contract for the company.
• Integrate cluster autoscaling approaches (e.g., Karpenter) to improve resource utilization and support seamless auto-upgrades.
• Provide a Kubernetes-native way to use local disks to reduce disk I/O bottlenecks for AI training and inference, improving efficiency.
• Deliver managed Layer 7 load balancers to reduce operational overhead for customers.

What you will bring to the table:

• 8+ years of professional software engineering or management experience
• Excellent knowledge of Golang, or you are ready to quickly switch to this programming language
• Expertise with
• Multi-month technical projects
• Tech leading engineers
• Owning multi-month technical projects.

It would be an added bonus if you had:

• Experience with Team management, Kubernetes administration, Developing Kubernetes controllers

​Your Role: 

​Strategic Account Growth 

• ​Maximize Intradiem's revenue within assigned accounts by designing and executing strategic account development initiatives that expand customer value and long-term adoption
• ​Manage an annual quota by building and overseeing forecasts and pipelines of customer opportunities, applying advanced business judgment
• ​Lead contract negotiation and renewal strategy, including structuring uplift/expansion opportunities and ensuring alignment with customer objectives
• ​Develop and maintain comprehensive account plans, including organizational maps of subsidiaries, executive sponsors, and key decision-makers across operations, IT, and senior leadership
• ​Identify and evaluate opportunities to expand Intradiem's solutions across additional business units and subsidiaries

​Customer Success & Value Delivery 

• ​Develop a trusted advisor relationship with Intradiem champions to ensure each customer's use of the solution closely aligns with its business case and strategy
• ​Serve as the primary point of contact for assigned accounts, providing real-time assistance and support for day-to-day needs on the Intradiem platform
• ​Develop and deliver Success Plans identifying stakeholders, milestones, metrics, risks, and solutions inherent in an Intradiem implementation
• ​Own and facilitate reporting and presentations that depict customer value, investment return, opportunities, areas for expansion, operational maturity, and action items
• ​Own delivery on expansion opportunities including rules configuration, process and change management advisement, testing support, and launch adoption support

​Relationship & Change Management  

• ​Build and foster executive-level relationships, serving as a trusted advisor to influence customer direction and long-term partnership
• ​Act as a change management advocate, driving adoption of best practices within customer organizations, ensuring smooth transitions and effective implementation
• ​Facilitate change management discussions with customers' operational teams to help them drive adoption of the solution
• ​Serve as a strong customer advocate and voice of the customer when engaging with Intradiem teams in Sales, Technical Support, Product Management, and Senior Leadership

​Cross-Functional Collaboration  

• ​Partner with internal teams including Product Management, Support, Engineering, and Account Management to track and serve the ongoing needs of assigned accounts
• ​Participate in regular executive account reviews, providing insights and collaborating with cross-functional teams to develop long-term customer retention and growth strategies
• ​Utilize Customer Health tools to track deliverables, customer contacts, risk, and overall health metrics by account
• ​Maintain a deep understanding of customer technical and operational environments, identifying alignment points where Intradiem can add value

​Additional Responsibilities 

• ​Travel up to 25% to support executive engagements, customer strategy sessions, and industry events
• ​Conduct all business in accordance with Intradiem's policies and procedures
• ​Perform all other duties as assigned

​

Your Background:  

• ​Bachelor's degree required
• ​6+ years of SaaS account management, customer success, or enterprise sales experience with demonstrated success in strategic account growth and customer retention
• ​2-4 years of contract negotiation and renewal strategy experience
• ​Proven track record of developing and maintaining C-level relationships and driving software/service adoption
• ​Experience with Salesforce CRM required
• ​Contact center and/or Workforce Management background highly preferred
• ​Strong technical acumen, with the ability to evaluate and strategically align customer environments with Intradiem's solutions
• ​Thorough understanding of financial principles to support complex contract negotiations and growth initiatives
• ​Advanced business acumen with strength in market research, financial analysis, and strategic planning
• ​Subject matter expert (SME) and consultant in the practical application of SaaS solutions
• ​Advanced proficiency in Microsoft Excel, PowerPoint, Salesforce, and other technologies supporting contract analysis and strategic account management
• ​Experience with SaaS methodologies and customer success frameworks
• Excellent communication and interpersonal skills, with the ability to influence, present, and build trust at all levels
• Strong change management and problem-solving capabilities, including identifying barriers and driving adoption
• Ability to translate technical concepts for non-technical audiences
• Highly organized, analytical, and detail-oriented, delivering high-quality work on time
• Self-motivated and collaborative, with a track record of driving growth and retention
• Demonstrates integrity, discretion, and sound judgment, particularly with senior stakeholders

Position Summary

Gelfand, Rennert & Feldman is seeking an Accounts Assistant to join our team of dedicated professionals. This position will be based from our London office on a full-time basis, with potential for hybrid working following a 3-month probation. The Accounts Assistant will support the accounting team in maintaining accurate financial records for a portfolio of clients, assisting with day-to-day financial operations, and ensuring all transactions are recorded and processed efficiently.

Primary Responsibilities

Year end accounts

• Preparation of annual accounts for portfolio of clients for senior review including:
• Preparation of Excel working papers
• Completing reconciliation of balance sheet accounts where required
• Inputting QuickBooks Trial balances into CCH accounts production program
• Preparing notes to the accounts as appropriate based on appropriate accounting standards (FRS102 1A, FRS 105)
• Preparing accounts from incomplete records
• Preparation of draft corporation tax computations for senior review
• Liaise with business management department to resolve year end accounting queries
• Assisting with the preparation of VAT returns
• Preparation of the annual confirmation statements
• Raising sales invoices as directed
• Attaching relevant supporting documents to the sales invoice – royalty statement summary sheet, VAT self-billing invoice, contract re show fees, contract re recording/publishing advances etc
• Allocated receipts against sales invoices
• Posting bill into Quick Books purchase ledger
• Attaching copy bill to Quick Books transaction
• Raising payment online with supporting payment pack for account manager review
• Saving payment pack on the server
• Run daily bank balances for the account manager
• Reconciling bank accounts at least on a monthly basis
• Posting petty cash and tour manager floats
• Reconciling formally to cash on hand on a monthly basis
• Posting and reconciling intercompany accounts on QB in local currencies
• Revaluating foreign currency balances at month end
• Assisting with the preparation of VAT returns, management accounts, tour accounts, and annual accounts
• Assisting with gathering information with personal and corporate tax returns

Qualifications

• Bachelor’s degree preferred, but not required; accounting background is not mandatory
• Open to recent graduates and high school graduates
• Candidates who have started, or plan to start, ACCA are encouraged to apply
• AAT studies (completed or in progress) are preferred for more junior-level candidates
• Strong communication skills, both verbal and written (in person, phone, and email)
• Demonstrates a sense of urgency and ability to prioritize effectively
•  Highly detail-oriented with a strong focus on accuracy
• Solid interpersonal skills and other key soft skills (i.e., communication, time management, emotional intelligence, adaptability, active listening, critical-thinking, etc.)

Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual bonus and a comprehensive benefits package. Candidate information, including education and work experience, is verified upon an offer of employment. Falsification of application information may be grounds for denying employment.

Gelfand, Rennert & Feldman is an Equal Opportunity Employer.

For information on our Job Applicant Privacy Notice, please click here.

Belfast Peugeot 
Contract Type: Permanent, full-time
Salary: Competitive Basic Salary + Bonus opportunity! 
Hours: 44 Hours per week

As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the Franchise Sales Manager. This is an opportunity not to be missed!

You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards.

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom
• Managing staff performance from structured 121’s to training & development
• Implementing department targets and brand KPI's
• Responsible for buying in vehicles. As well as up to date stock pricing
• Ensuring full FCA compliance within the Sales Department
• Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.

Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot.

This role is available for all work preferences @home @flex @office in UK.

In this role, you’ll get to:

• Own customer contract processes and renewals.
• Collaborate with sales representatives, customer success managers, and management to execute the contract renewal process and ensure a positive experience for the customer.
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the renewal management organization by providing feedback and piloting new processes and playbooks.
• Engage multiple customers via phone calls – scheduled and ad hoc – daily to ensure they are maximizing the value from their investment in HubSpot. Call target in place of 42 a month.

We are looking for people who:

• Fluency in English and Dutch
• Have experience with customer service and contract management
• Have negotiation or sales experience
• Have prior account management and/or customer retention experience
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Have healthy negotiation and interpersonal problem-solving skills
• Show clear communication skills with the ability to effectively lead a phone conversation
• Possess prioritization and organizational skills with attention to detail
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment of equality and inclusion.

The Regional Final Mile Partnership Manager can be based anywhere in the UK. They are accountable for the commercial and operational performance of Delivery Service Partners (DSPs) across the Home Delivery Network. The role owns the end-to-end partner relationship, ensuring delivery partners operate in line with contractual commitments, service levels, cost expectations, and behavioural standards.

This role sits at the intersection of commercial contract management and operational performance. It requires strong stakeholder management, data led decision making, and the ability to hold partners to account while maintaining productive, long-term relationships. The Regional Final Mile Partnership Manager plays a critical role in protecting customer experience, controlling cost, mitigating risk, and driving continuous improvement across the delivery network, while exemplifying HelloFresh DNA and a pragmatic, outcome-focused mindset.

What you will be doing:

• Own the commercial relationship with assigned Delivery Service Partners across the full contract lifecycle
• Support contract renewals, variations, and commercial discussions in collaboration with Legal and Finance
• Monitor partner performance against service, quality, and cost KPIs including performance reviews
• Analyse operational and commercial performance data to inform decisions and recommendations
• Produce clear performance reporting for senior stakeholders, highlighting risks and improvement opportunities
• Work closely with Operations, Transport Planning, Finance, Legal, and H&S teams to support partner performance
• Act as the voice of the delivery partner internally while protecting HelloFresh standards and customer outcomes
• Identify opportunities to improve delivery quality, efficiency, and cost across the partner network
• Support onboarding of new partners and scaling of existing partners in line with network strategy
• Ensure partners operate in line with health & safety, legal, and regulatory requirements

Skills and experience required:

• Strong experience of managing logistics/delivery suppliers, partners, or third-party service providers
• Exposure to commercial or contract-led environments
• Experience operating in fast-paced, operationally complex settings
• Strong stakeholder management and relationship-building skills
• Ability to analyse performance data and drive action
• Confident communicator, able to hold partners to account
• Understanding of service delivery models and performance management
• Awareness of contractual, compliance, and governance principles
• Building strong, professional partnerships while maintaining accountability

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: We are happy for you to be based in any location in the UK, we are flexible with your travel. Our two main offices are in Derby and London.

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

The Regional Final Mile Partnership Manager can be based anywhere in the UK. They are accountable for the commercial and operational performance of Delivery Service Partners (DSPs) across the Home Delivery Network. The role owns the end-to-end partner relationship, ensuring delivery partners operate in line with contractual commitments, service levels, cost expectations, and behavioural standards.

This role sits at the intersection of commercial contract management and operational performance. It requires strong stakeholder management, data led decision making, and the ability to hold partners to account while maintaining productive, long-term relationships. The Regional Final Mile Partnership Manager plays a critical role in protecting customer experience, controlling cost, mitigating risk, and driving continuous improvement across the delivery network, while exemplifying HelloFresh DNA and a pragmatic, outcome-focused mindset.

What you will be doing:

• Own the commercial relationship with assigned Delivery Service Partners across the full contract lifecycle
• Support contract renewals, variations, and commercial discussions in collaboration with Legal and Finance
• Monitor partner performance against service, quality, and cost KPIs including performance reviews
• Analyse operational and commercial performance data to inform decisions and recommendations
• Produce clear performance reporting for senior stakeholders, highlighting risks and improvement opportunities
• Work closely with Operations, Transport Planning, Finance, Legal, and H&S teams to support partner performance
• Act as the voice of the delivery partner internally while protecting HelloFresh standards and customer outcomes
• Identify opportunities to improve delivery quality, efficiency, and cost across the partner network
• Support onboarding of new partners and scaling of existing partners in line with network strategy
• Ensure partners operate in line with health & safety, legal, and regulatory requirements

Skills and experience required:

• Strong experience of managing logistics/delivery suppliers, partners, or third-party service providers
• Exposure to commercial or contract-led environments
• Experience operating in fast-paced, operationally complex settings
• Strong stakeholder management and relationship-building skills
• Ability to analyse performance data and drive action
• Confident communicator, able to hold partners to account
• Understanding of service delivery models and performance management
• Awareness of contractual, compliance, and governance principles
• Building strong, professional partnerships while maintaining accountability

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: We are happy for you to be based in any location in the UK, we are flexible with your travel. Our two main offices are in Derby and London.

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

About the Opportunity

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams, and amplify customer voices internally by driving continuous feedback into our product and customer teams.

This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December.

What to Expect

• Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts.
• Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning
• Understand and advise customers’ priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success
• Drive product adoption, customer satisfaction, and overall influence on customer health scores
• Lead effective and consistent customer Business Reviews based on the defined business goals of the customer
• Flag and proactively mitigate risks within a book of business
• Drive the renewal conversations to close with Contentful’s largest and most strategic logos.
• Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20.
• Close renewals on time and forecast them accurately to leadership weekly
• Create and drive customer close plans for renewal
• Translate customer insights into actionable feedback for our product and go-to-market teams, and follow up on progress and collaboration with PMs
• Prepare to travel ~25% annually for customer onsite meetings

What You Need to Be Successful

• A college / University Degree is highly preferred
• 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience.
• Excellent oral and written communication skills in English, as well as in either French or Italian
• Demonstrated success in meeting or exceeding sales or performance goals
• Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities to close independently
• Excellent oral and written communication skills: shows excellence in previous customer and internal engagements
• Collaborate effectively with cross-functional teams, including sales, product, and support
• Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools).
• Well-developed attention to detail and organization skills, i.e., follow processes, update the relevant systems diligently, and make suggestions on improvements where required
• Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers.
• Demonstrate a commitment to prioritizing customer success and aligning it with company goals

What’s in It for You

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package, health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

As a Customer Success Manager EMEA,  you will work directly with Contentful customers in  the EMEA   region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful.  You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams.  

What to expect? 

• Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts.
• Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning
• Understand and advise customers’ priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success
• Drive product adoption, customer satisfaction, and overall influence on customer health scores
• Lead effective and consistent customer Business Reviews based on the defined business goals of the customer
• Flag and proactively mitigate risks within a book of business
• Drive the renewal conversations to close with Contentful’s largest and most strategic logos. 
• Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. 
• Close renewals on time and forecast them accurately to leadership weekly
• Create and drive customer close plans for renewal
• Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs
• Prepare to travel ~25% annually for customer onsite meetings 

What you need to be successful?

• College / University Degree is highly preferred
• 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience.
• Excellent oral and written communication skills in English, as well as in either French or Italian
• Demonstrated success in meeting or exceeding sales or performance goals
• Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities to close independently 
• Excellent oral and written communication skills: shows excellence in previous customer and internal engagements
• Collaborate effectively with cross-functional teams, including sales, product, and support
• Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools).
• Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required
• Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. 
• Demonstrate a commitment to prioritizing customer success and aligning it with company goals

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Precision for Medicine is looking for a Senior Site Contracts Manager to join our FSP group in Europe. We are looking for someone with extensive site contracts and budgets experience across European region. This position can be covered fully remotely from Hungary, Poland, Romania, Serbia or United Kingdom.

Position Summary: 

Review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendments. Works closely with Clinical Operations study teams and plays a key role to ensure deliverables are in alignment with defined study timelines. The Senior Contracts Manager will serve as a subject matter expert within the department and company regarding site contract management.. 

Essential functions of the job include but are not limited to:  

• Establish process and procedures for overall site contract management in the organization.
• Review, draft and negotiate a variety of agreements including site contracts, confidentiality agreements, and other client contracts. .  
• Escalate and resolve complex issues with clients and internal stakeholders.
• Negotiate site budget.
• Provide guidance to business teams regarding operational implications of contract terms.
• Ensure adherence to company policies, procedures and contracting standards.
• Update relevant study team members regarding the status of contract negotiations and execution.
• Establish, track, report and manage site contract metrics.
• Coordinate execution of agreements and track agreement expirations and other obligations
• Support the maintenance of contract files and databases, including contract archiving.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts.
• Recognize where processes can be improved and take corrective action.
• Mentor and/or Ambassador for new SCMs and Precision for Medicine staff
• Other tasks, as assigned.

Qualifications: 

Minimum Required: 

• Graduate, postgraduate, 4-year college degree 
• Equivalent experience ideally in a scientific or healthcare discipline 
• Previous CRO experience
• 5+ years Oncology experience
• Relevant experience in drafting, reviewing and negotiating site Clinical Trial Agreements and site Budget negotiations, but no less than 7 years’ experience. 
• Experienced leading interactions with US/European/APAC or other regions institutions
• Experienced leading interactions with Study Teams and Sponsor 

Preferred: 

• Bachelors in law, scientific fields, business administration or equivalent degree 
• Excellent organizational and communication skills and attention to detail 
• Experienced on setting up Contracting Plans - Guides for CTA & Budget negotiations 
• Experienced dealing with Kick-Off Meetings (KOM) and Bid Defense Meetings (BDM)
• Successful handling relationship study team and/or with CRAs/Start-up Associate/(S)BSCA to meet study timelines  

Skills: 

Competencies  

• Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment.  
• Executes time-sensitive matters while maintaining accuracy and attention to detail.  
• Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.  
• Demonstrates a high degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills.  
• Displays sound business judgment and a proactive, independent work style.  
• Proficient in MS Office software programs and computer applications  
• Handles sensitive issues with discretion.  
• Works well independently and cooperatively with others to achieve common goals in a virtual environment.  
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.  

#LI-Remote

#LI-TB1

Precision for Medicine is looking for a Senior Site Contracts Manager to join our FSP group in Europe. We are looking for someone with extensive site contracts and budgets experience across European region. This position can be covered fully remotely from Hungary, Poland, Romania, Serbia or United Kingdom.

Position Summary: 

Review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendments. Works closely with Clinical Operations study teams and plays a key role to ensure deliverables are in alignment with defined study timelines. The Senior Contracts Manager will serve as a subject matter expert within the department and company regarding site contract management.. 

Essential functions of the job include but are not limited to:  

• Establish process and procedures for overall site contract management in the organization.
• Review, draft and negotiate a variety of agreements including site contracts, confidentiality agreements, and other client contracts. .  
• Escalate and resolve complex issues with clients and internal stakeholders.
• Negotiate site budget.
• Provide guidance to business teams regarding operational implications of contract terms.
• Ensure adherence to company policies, procedures and contracting standards.
• Update relevant study team members regarding the status of contract negotiations and execution.
• Establish, track, report and manage site contract metrics.
• Coordinate execution of agreements and track agreement expirations and other obligations
• Support the maintenance of contract files and databases, including contract archiving.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts.
• Recognize where processes can be improved and take corrective action.
• Mentor and/or Ambassador for new SCMs and Precision for Medicine staff
• Other tasks, as assigned.

Qualifications: 

Minimum Required: 

• Graduate, postgraduate, 4-year college degree 
• Equivalent experience ideally in a scientific or healthcare discipline 
• Previous CRO experience
• 5+ years Oncology experience
• Relevant experience in drafting, reviewing and negotiating site Clinical Trial Agreements and site Budget negotiations, but no less than 7 years’ experience. 
• Experienced leading interactions with US/European/APAC or other regions institutions
• Experienced leading interactions with Study Teams and Sponsor 

Preferred: 

• Bachelors in law, scientific fields, business administration or equivalent degree 
• Excellent organizational and communication skills and attention to detail 
• Experienced on setting up Contracting Plans - Guides for CTA & Budget negotiations 
• Experienced dealing with Kick-Off Meetings (KOM) and Bid Defense Meetings (BDM)
• Successful handling relationship study team and/or with CRAs/Start-up Associate/(S)BSCA to meet study timelines  

Skills: 

Competencies  

• Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment.  
• Executes time-sensitive matters while maintaining accuracy and attention to detail.  
• Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.  
• Demonstrates a high degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills.  
• Displays sound business judgment and a proactive, independent work style.  
• Proficient in MS Office software programs and computer applications  
• Handles sensitive issues with discretion.  
• Works well independently and cooperatively with others to achieve common goals in a virtual environment.  
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.  

#LI-Remote

#LI-TB1

*This is a 4 month contract position. Benefits are not offered for this position.*

Chainguard is securing the software supply chain, and our EMEA recruiting engine is growing fast. We're looking for a contract Recruiting Coordinator to keep the machine running — someone who takes ownership of the candidate experience, keeps the calendar airtight across multiple time zones, and makes our EMEA recruiters faster at everything they do. This is a four-month contract based in the UK, and it is not a background role. You will be the operational backbone of a team that moves quickly and holds a high bar.

What you'll do

• Own end-to-end interview scheduling for two EMEA recruiters — coordinating across UK, European, and APAC time zones without dropping the ball
• Manage candidate communications, ensuring every touchpoint is timely, professional, and reflects a high-quality candidate experience
• Maintain and update candidate records in the ATS, ensuring pipeline data is accurate and audit-ready at all times
• Prepare and distribute interview materials, agendas, and panel briefs ahead of every interview loop
• Flag scheduling conflicts, bottlenecks, or process gaps proactively — don't wait to be asked
• Support the team with administrative tasks including job postings, reporting, and internal logistics
• Coordinate across stakeholders independently — hiring managers, panelists, and candidates — without needing hand-holding on standard workflows

What we're looking for

• 1–2+ years of recruiting coordination, executive coordination, or high-volume administrative experience 
• Exceptional organizational skills with a proven ability to manage multiple competing priorities without things falling through the cracks
• Strong communicator in writing and over video — clear, concise, and professional across every channel
• High sense of urgency: you understand that slow scheduling hurts the candidate experience and costs the business
• Comfortable operating independently in a remote, fast-paced environment — you do not need a manager to tell you what to do next
• Confident managing multi-timezone logistics without a second thought
• Experience with Greenhouse (ATS) or Gem is a strong plus — but if you haven't used them before, you'll pick them up quickly
• Based in the UK with the ability to work UK business hours

We're looking for an Account Manager. Mid-Market (Italian Speaker, 12-month contract) to manage, retain, and grow relationships within our Mid-Market customer segment. In this role, you will be the primary commercial owner for a portfolio of accounts, with a clear mandate to ensure long-term customer value, successful retention, and targeted expansion. You will leverage a deep understanding of our platform and full product suite to drive consistent customer value and achieve superior renewal and expansion outcomes. This is a hybrid role based out of our London or Luxembourg offices and will report into the Manager, Account Management, Mid-Market.

WHAT YOU’LL DO:

• Maintain day-to-day contact with your book of Mid Market customers, establishing influential relationships by providing timely answers to questions, monitoring health and adoption, in order to enhance performance across social media.
• Manage the post-sale relationships, including multithreaded customer engagements. Implement negotiation strategies with manager support to drive successful renewal and expansion outcomes.
• Provide weekly forecasts and maintain rolling forecasts ensuring SFDC is consistently updated for your customers. Monitor account data health, identify risks and/or objections, and escalate risks to internal stakeholder groups for timely mitigation to ensure customer retention.
• Act as a trusted advisor throughout the customer journey, leveraging your knowledge of product fit while tailoring existing renewal strategy to meet customers’ unique needs with manager support.
• Conduct Strategic Business Reviews (SBR) to discuss accomplishments, opportunities, account growth and to identify areas of improvement
• Monitor and report on customer engagement activities and results in order to assess trends using SFDC, Gainsight, Gong and others
• Consistently build an expansion pipeline, focusing on the upsell of product add-ons upon contract renewal or during the service period to meet or exceed expansion targets.
• Demonstrate an understanding of contract terms and processes in order to positively influence the renewal process as well as ensure a seamless customer experience.
• Report clients' feedback to manager and relevant internal stakeholders
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks and maintain SFDC hygiene
• Collaborate with Professional Services where applicable
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Relevant experience in sales or customer success experience, preferably in a fast paced, SaaS industry
• Fluent in English and Italian
• Proven success managing a customer portfolio; demonstrated ability to manage a high volume of opportunities and transactions, while leveraging data driven insights within the customer journey and sales process.
• Proven record of quota attainment and/or portfolio management and can share experiences of developing business plans with a mix of tactics.
• Experience using sales tools such as SFDC, Gong, Sales Navigator, 6Sense, and Gainsight
• Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, supporting new owls with internal training and collaboration sessions.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs. Commitment to Results: Consistently achieving results, demonstrating high performance, and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA #LI-Hybrid

We’re looking for a Senior Enterprise Account Manager to own the relationship for a portfolio of Hootsuite’s large, strategic, Enterprise customers. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your experience and demonstrating expert-level competency in Hootsuite's products, industry trends and best practices. You will collaborate with management and other stakeholders in driving renewal and expansion strategies and ensure a proactive and seamless approach to the renewal and expansion process for our customers. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work. This role is open to applicants located in near our offices in London. In this role, you will report to the Director, Account Management. 

WHAT YOU’LL DO:

• Build and nurture influential relationships with strategic customers for a book of business, anticipate questions and provide relevant insights and proactively reach out to improve adoption and give recommendations on tactics to enhance social presence/ social listening for our customers. 
• Proactively lead the post-sale relationship, including multithreaded customer engagements and leading negotiations to drive successful renewal and expansion outcomes. 
• In collaboration with the manager, develop and utilize creative and strategic thinking in order to resolve complex issues and identify win-win renewal outcomes. 
• Provide recommendations to improve our operational processes through on-the-job learning.
• Develop and maintain rolling forecasts including monitoring account data health and anticipating risks and/or objections; working proactively with the manager and other stakeholder groups to mitigate risk and develop renewal strategies; recording calls and ensuring our internal customer database is up to date with robust details to further support forecast accuracy.
• Act as a trusted advisor throughout the customer lifecycle, building multi-threaded relationships, and leveraging your in-depth knowledge of product fit while tailoring the renewal strategy to meet customers’ unique needs. 
• Identify and independently pursue account upsell and cross-sell opportunities throughout the customer relationship. 
• Evaluate customer needs and advocate internally as the voice of our clients on product strategy, feature development, and pricing decisions.
• Identify product and process gaps and issues and suggest potential solutions.
• Conduct Strategic Business Reviews (SBR) on a regular basis to discuss accomplishments, opportunities, account growth and to identify areas of improvement.
• Leverage deep understanding of contract terms and processes in order to positively influence the renewal process and ensure a seamless customer experience. 
• Provide regular updates to leadership on weekly forecast numbers and trends.
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, and support the team with SFDC hygiene. 
• Collaborate with Professional Services where applicable.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Significant years of account management and sales experience, preferably in the technology (SaaS) industry 
• Proven success managing an enterprise customer portfolio; demonstrated ability to manage a high volume of opportunities while leveraging data-driven insights within the customer journey and sales process. 
• Proven record of consistent quota attainment or portfolio management; experience developing account plans with a mix of tactics 
• Experience using sales tools such as SFDC, Gong, Sales Navigator, and 6Sense Gainsight
• Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI. 
• Proven success negotiating and building consensus with multiple stakeholders within complex B2B environments. 
• Familiarity with SaaS contracts, contract terms and experience working with legal and procurement teams. 
• Accountability: holds self and others accountable to meet commitments.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results. 
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action. 
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships. 
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up. 
• Problem-Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.
  

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Hybrid #LI-IA

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

As a Scaled Customer Success Manager, you will own a high-volume customer portfolio and play a key role in ensuring customers realize the value of our solutions at scale. You will work closely with Sales to define success criteria during or post the sales cycle, guide customers through their adoption journey, and proactively drive outcomes that support retention and growth. You will excel in a fast-paced environment, balancing data-driven insights with a strong customer-centric approach to deliver a consistent, high-quality experience across your book of business.

What You’ll Do

Customer Portfolio Management

• Manage a portfolio of 100–150 customers across a scaled engagement model.
• Prioritize accounts effectively using data, health indicators, and lifecycle triggers.
• Onboard accounts effectively, setting customers up for accelerated adoption of our products.
• Deliver consistent, repeatable touchpoints through digital, one-to-many, and automated channels.

Pre-Sales & Sales Cycle Collaboration

• Partner closely with Sales to define customer success criteria before contract signature, or collaborate post-sale to determine the best approach for engaging with existing customers to drive adoption.
• Ensure a smooth transition from sales to post-sales by clearly understanding customer goals, timeline,s and priorities.

Driving Adoption & Customer Outcomes

• Lead customers through the defined adoption plan and hold them accountable to agreed timelines.
• Influence decision-makers and end-users to drive product usage, behavioural change, and time-to-value.
• Provide guidance and best practices to help customers achieve measurable outcomes that align with their goals.

Data Driven Decision Making

• Analyse customer data, product telemetry, and trend patterns to identify risk and opportunity across your book.
• Use insights to target interventions, personalise scaled programs,s and inform broader Customer Success initiatives.

Retention & Performance

• Own adoption and retention metrics across your customer segment.
• Proactively identify churn risks and drive actions to mitigate them.
• Consistently aim to exceed quarterly adoption, usage, and retention targets.

Cross-Functional Collaboration

• Provide feedback to Product, Sales, and Customer Success teams based on customer trends and market needs.
• Contribute to scaled content, playbooks,s and programs that improve customer experience at scale.

What You’ll Bring

Skills & Experiences

• Experience in Customer Success, Account Management, or a customer-facing role within a SaaS environment.
• Strong multitasking skills and comfort managing a high volume of customers.
• Ability to analyse data sets, spot trends, and translate insights into action.
• Excellent communication and influencing skills - comfortable guiding customers toward their goals, demonstrating return on investment.
• A driven, proactive mindset with a passion for helping customers succeed.
• Highly organized, self-motivated, and adaptable to change.

What Success Looks Like

• Customers successfully adopt the product according to the timelines you set.
• Increased retention rates within your assigned segment and improved customer health across your portfolio.
• Scalable, repeatable processes that elevate the customer experience.
• Strong partnership with Sales and internal teams.
• Consistent overachievement of adoption and retention targets.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life are just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-JB1

🙌🏼 What you will be doing

We are looking for a remote fixed term Management Accountant who will support the Finance team at Ramp in delivering accurate and timely financial deliverables and support compliance with local and international statutory requirements. The role requires a thorough individual who is driven to deliver high-quality deliverables, working collaboratively across teams and, at times, independently. This is a fixed term contract for an initial 6 months.

🧩 What you will be working on

• Ensuring accurate and timely reporting of month-end accounts
• Monitoring and managing group-wide cash flow
• Performing reconciliations and preparing accounting entries
• Overseeing compliance with all tax, statutory, and regulatory requirements
• Meeting both individual and finance team objectives
• Liaising with local and group auditors to satisfy audit requests
• Reviewing the work of the AP Manager and supervising the Group’s accounts payable process
• Supporting ad hoc requests from the Group Head of Finance

🤟🏻 What you will bring:

• Good knowledge of Polish accounting, tax, and statutory requirements
• Good knowledge of accounting systems, Microsoft Office, and Google Workspace
• Strong problem-solving skills to address key control and reconciliation tasks
• Experience with automation and systems implementation
• Proficiency in English, with the ability to work in a multinational team
• A high level of ownership and independence

Nice to have:

• Full or partial accountancy qualification (e.g. ACCA, CIMA)
• Knowledge of NetSuite, US GAAP, UK GAAP, and IFRS
• Can speak in both Polish and English (not a deal breaker)

🪄 What’s in it for you?

💸 Competitive salary

• Zero-fee crypto purchases via on-ramp!
• 19,000 - 21,500 PLN on a fixed term Employment Contract

🩺 Health & wellbeing

• Private medical care package
• Gym pass for you and your partner
• Dedicated time off for yearly health check-ups

🧠 Development & Growth

• Self-development and conference budget
• Language lessons
• Internal workshops and activities supporting growth and mental health

🏢 Great working environment

• The role is and can be remote, but we also have modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team
• The best laptops and kit to work on
• Internal Tech meetups on-site & online
• Team socials funded by us

💡Our Interview Process

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

• A self-starter, results-oriented person who loves to reach and exceed targets.
• A customer oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people.
• A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations.
• A dynamic person, used to work independently in fast-paced environments and with great organizational skills.
• A curious and willing to learn enthusiast, who wants to grow and improve with us.
• You have 4 to 5 years of experience as a business developer representative

What we offer you: 

😄 An awesome team 

🏠 A permanent contract 

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥 Health insurance 

👩‍🦽 Life & Disability Insurance at no cost to the employee

👴 Attractive pension plans  

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events 

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, and pre organized virtual meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

You Must Meet These Critical Qualifications

• You speak English fluently, additional languages are much appreciated.
• You are self-driven, results-oriented, and passionate about achieving and exceeding targets.
• You are customer- and sales-oriented with persuasive and influencing skills.
• You are a high-performing professional with proven sales experience, comfortable closing deals in a single call.
• You have 4-5 years experience in 360 sale cycle roles, preferably in outbound B2B or restaurants/hospitality environments
• You are skilled in short-term negotiations.

You Can Impress With These Additions 

• You are a foodie with a strong interest in digital, tech products, and the restaurant sector.
• You are dynamic, independent, and thrive in fast-paced environments with excellent organisational skills.
• You are curious, eager to learn, and motivated to grow in your role.
• You are proficient in using a PC and Microsoft Office, with CRM software experience as a plus.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-CO1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, and pre organized virtual meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

You Must Meet These Critical Qualifications

• You speak English fluently, additional languages are much appreciated.
• You are self-driven, results-oriented, and passionate about achieving and exceeding targets.
• You are customer- and sales-oriented with persuasive and influencing skills.
• You are a high-performing professional with proven sales experience, comfortable closing deals in a single call.
• You have 2-3 years experience in 360 sale cycle roles, preferably in outbound B2B or restaurants/hospitality environments
• You are skilled in short-term negotiations.

You Can Impress With These Additions 

• You are a foodie with a strong interest in digital, tech products, and the restaurant sector.
• You are dynamic, independent, and thrive in fast-paced environments with excellent organisational skills.
• You are curious, eager to learn, and motivated to grow in your role.
• You are proficient in using a PC and Microsoft Office, with CRM software experience as a plus.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-CO1

Position Summary

Gelfand, Rennert & Feldman is seeking an Accounts Assistant to join our team of dedicated professionals. This position will be based from our London office on a full-time basis, with potential for hybrid working following a 3-month probation. The Accounts Assistant will support the accounting team in maintaining accurate financial records for a portfolio of clients, assisting with day-to-day financial operations, and ensuring all transactions are recorded and processed efficiently.

Primary Responsibilities

Year end accounts

• Preparation of annual accounts for portfolio of clients for senior review
• Preparation of Excel working papers
• Completing reconciliation of balance sheet accounts where required
• Inputting QuickBooks Trial balances into CCH accounts production program
• Preparing notes to the accounts as appropriate based on appropriate accounting standards (FRS102 1A, FRS 105)
• Preparing accounts from incomplete records
• Preparation of draft corporation tax computations for senior review
• Liaise with business management department to resolve year end accounting queries
• Raising sales invoices as directed
• Attaching relevant supporting documents to the sales invoice – royalty statement summary sheet, VAT self-billing invoice, contract re show fees, contract re recording/publishing advances etc
• Allocated receipts against sales invoices
• Posting bill into Quick Books purchase ledger
• Attaching copy bill to Quick Books transaction
• Raising payment online with supporting payment pack for account manager review
• Saving payment pack on the server
• Run daily bank balances for the account manager
• Reconciling bank accounts at least on a monthly basis
• Posting petty cash and tour manager floats
• Reconciling formally to cash on hand on a monthly basis
• Posting and reconciling intercompany accounts on QB in local currencies
• Revaluating foreign currency balances at month end
• Assisting with the preparation of VAT returns, management accounts, tour accounts, and annual accounts
• Assisting with gathering information with personal and corporate tax returns

Qualifications

• Bachelor’s degree preferred, but not required; accounting background is not mandatory
• Open to recent graduates and high school graduates
• Candidates who have started, or plan to start, ACCA are encouraged to apply
• AAT studies (completed or in progress) are preferred for more junior-level candidates
• Strong communication skills, both verbal and written (in person, phone, and email)
• Demonstrates a sense of urgency and ability to prioritize effectively
•  Highly detail-oriented with a strong focus on accuracy
• Solid interpersonal skills and other key soft skills (i.e., communication, time management, emotional intelligence, adaptability, active listening, critical-thinking, etc.)

Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual bonus and a comprehensive benefits package. Candidate information, including education and work experience, is verified upon an offer of employment. Falsification of application information may be grounds for denying employment.

Gelfand, Rennert & Feldman is an Equal Opportunity Employer.

For information on our Job Applicant Privacy Notice, please click here.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Account Management organization is looking for a tenured account manager, consultant, or sales professional with experience managing high-value technical accounts to help retain and grow Square's presence in the Enterprise & Mid-Market space across the UK. 

You will work with top C-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations. You will identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value clients.

The ideal candidate will have worked in Enterprise account management, business development, consulting, partnerships, sales or sales engineering and will be well-versed in working with and presenting to senior decision makers, including C-level executives, IT, finance and operations. They will have experience managing projects with multiple company partners on behalf of customers. Internally at Square, you will work in collaboration with product, engineering, finance, implementation, marketing, legal and sales to ensure successful establishment and growth of our customers.

You Will

• Build partnerships and establish lasting, fruitful relationships with existing customers to retain and grow our presence within enterprise grade organizations
• Take full ownership of your managed book and oversee business prioritization, financial contract structuring, legal negotiations, technology strategy and ongoing account management
• Discover challenges and aspiration with customers within your book and use Square's platform and product portfolio to grow their success through up-sell and cross-sell opportunities
• Partner with enterprise sales colleagues to establish and grow newly on-boarded, high-value customers
• Be the "voice of the seller" curating analysis of product performance from your managed book and provide relevant feedback to inform for product roadmap decision-making
• Identify patterns of success resulting from repeatable solutions in which you will partner with Sales peers to improve market development
• Seek for opportunities to remove roadblocks and establish new processes for this start-up within Square

You Have

• 7+ years experience in account management, business development, consulting, partnerships, sales or sales engineering focused on technical products
• Experience achieving revenue metric goals
• In-depth experience collaborating internally with partners on complex deals or partnerships
• Experience requirements gathering with customers, building business cases for feature development with products teams, while balancing expectations for both parties
• Experience supporting go-to-market efforts for new products
• A passion for technology

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

About The Team:

The Senior Transport Manager has end-to-end responsibility for the transport function, owning the overall P&L, service performance, and strategic design of the transport network. Covering final mile, middle mile, inter-site transfers, and supplier inbound collections, this role is accountable for reducing total transport cost while improving service, efficiency, and customer experience.

This is a senior leadership role combining strategy, network design, commercial management, and hands-on operational management , with responsibility for people, partners, and systems (TMS/YMS)

What You Will Be Doing:

• Full P&L ownership for the transport function, with accountability for budget setting, forecasting, and cost control.
• Lead transport network design and optimisation, ensuring the most efficient use of locations, routes, and linehaul.
• Own the middle mile haulage strategy, including carrier selection, contract negotiation, and performance management.
• Manage commercial relationships with haulage partners, ensuring service, cost, and compliance expectations are met.
• Act as the  business owner for Transport Management System (TMS) working together with our global technical teams for development and implementation of improvements.
• Provide senior management across final mile multidrop routes, intersite transfers, inbound collections, and middle mile haulage.
• Plan and route our B2C final mile multidrop delivery routes, ensuring optimal route efficiency, cost control, and excellent customer experience.
• Plan Ex Works supplier collections ensuring robust & scalable solutions including contingency measures 
• Coordinate intersite transfers to ensure timely and efficient movement of stock between production locations. 
• Manage and schedule of inbound & outbound collections, working closely with suppliers, carriers and internal teams to prevent site congestion. 
• Leverage strong UK road network knowledge to plan effective routes and mitigate risks such as congestion, road restrictions, and delays.
• Lead, develop, and manage the transport team, setting clear objectives driving high performance standards.

Who You Are:

• Proven experience in a senior transport  management role with P&L responsibility.
• Proven experience managing and planning multidrop B2C delivery operations with a focus on efficiency and cost control.
• Strong understanding of UK transport networks, final mile, middle mile, and linehaul operations.
• Demonstrated success in reducing transport cost through network optimisation, commercial negotiation, and operational efficiency.
• Experience managing haulage contracts and third-party transport providers.
• Hands-on experience owning or managing TMS and YMS platforms.
• Strong people leadership experience, managing managers and teams.
• CPC qualification

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Location: HelloFresh UK, Unit 2, Collaboration Way, Smartparc, Derby, DE21 7HW

Shifts: Sunday to Thursday, 9am to 6pm

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

About The Team:

The Senior Transport Manager has end-to-end responsibility for the transport function, owning the overall P&L, service performance, and strategic design of the transport network. Covering final mile, middle mile, inter-site transfers, and supplier inbound collections, this role is accountable for reducing total transport cost while improving service, efficiency, and customer experience.

This is a senior leadership role combining strategy, network design, commercial management, and hands-on operational management , with responsibility for people, partners, and systems (TMS/YMS)

What You Will Be Doing:

• Full P&L ownership for the transport function, with accountability for budget setting, forecasting, and cost control.
• Lead transport network design and optimisation, ensuring the most efficient use of locations, routes, and linehaul.
• Own the middle mile haulage strategy, including carrier selection, contract negotiation, and performance management.
• Manage commercial relationships with haulage partners, ensuring service, cost, and compliance expectations are met.
• Act as the  business owner for Transport Management System (TMS) working together with our global technical teams for development and implementation of improvements.
• Provide senior management across final mile multidrop routes, intersite transfers, inbound collections, and middle mile haulage.
• Plan and route our B2C final mile multidrop delivery routes, ensuring optimal route efficiency, cost control, and excellent customer experience.
• Plan Ex Works supplier collections ensuring robust & scalable solutions including contingency measures 
• Coordinate intersite transfers to ensure timely and efficient movement of stock between production locations. 
• Manage and schedule of inbound & outbound collections, working closely with suppliers, carriers and internal teams to prevent site congestion. 
• Leverage strong UK road network knowledge to plan effective routes and mitigate risks such as congestion, road restrictions, and delays.
• Lead, develop, and manage the transport team, setting clear objectives driving high performance standards.

Who You Are:

• Proven experience in a senior transport  management role with P&L responsibility.
• Proven experience managing and planning multidrop B2C delivery operations with a focus on efficiency and cost control.
• Strong understanding of UK transport networks, final mile, middle mile, and linehaul operations.
• Demonstrated success in reducing transport cost through network optimisation, commercial negotiation, and operational efficiency.
• Experience managing haulage contracts and third-party transport providers.
• Hands-on experience owning or managing TMS and YMS platforms.
• Strong people leadership experience, managing managers and teams.
• CPC qualification

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Location: HelloFresh UK, Unit 2, Collaboration Way, Smartparc, Derby, DE21 7HW

Shifts: Sunday to Thursday, 9am to 6pm

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

About The Team:

The Senior Logistics Transport Manager has end-to-end responsibility for the transport function, owning the overall P&L, service performance, and strategic design of the transport network. Covering final mile, middle mile, inter-site transfers, and supplier inbound collections, this role is accountable for reducing total transport cost while improving service, efficiency, and customer experience.

This is a senior leadership role combining strategy, network design, commercial management, and hands-on operational management , with responsibility for people, partners, and systems (TMS/YMS)

What You Will Be Doing:

• Full P&L ownership for the transport function, with accountability for budget setting, forecasting, and cost control.
• Lead transport network design and optimisation, ensuring the most efficient use of locations, routes, and linehaul.
• Own the middle mile haulage strategy, including carrier selection, contract negotiation, and performance management.
• Manage commercial relationships with haulage partners, ensuring service, cost, and compliance expectations are met.
• Act as the  business owner for Transport Management System (TMS) working together with our global technical teams for development and implementation of improvements.
• Provide senior management across final mile multidrop routes, intersite transfers, inbound collections, and middle mile haulage.
• Plan and route our B2C final mile multidrop delivery routes, ensuring optimal route efficiency, cost control, and excellent customer experience.
• Plan Ex Works supplier collections ensuring robust & scalable solutions including contingency measures 
• Coordinate intersite transfers to ensure timely and efficient movement of stock between production locations. 
• Manage and schedule of inbound & outbound collections, working closely with suppliers, carriers and internal teams to prevent site congestion. 
• Leverage strong UK road network knowledge to plan effective routes and mitigate risks such as congestion, road restrictions, and delays.
• Lead, develop, and manage the transport team, setting clear objectives driving high performance standards.

Who You Are:

• Proven experience in a senior transport  management role with P&L responsibility.
• Proven experience managing and planning multidrop B2C delivery operations with a focus on efficiency and cost control.
• Strong understanding of UK transport networks, final mile, middle mile, and linehaul operations.
• Demonstrated success in reducing transport cost through network optimisation, commercial negotiation, and operational efficiency.
• Experience managing haulage contracts and third-party transport providers.
• Hands-on experience owning or managing TMS and YMS platforms.
• Strong people leadership experience, managing managers and teams.
• CPC qualification

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Location: HelloFresh UK, Unit 2, Collaboration Way, Smartparc, Derby, DE21 7HW

Shifts: Sunday to Thursday, 9am to 6pm

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

What is The Role

Deal Desk within Sales Finance provides strategic, cross-functional and comprehensive assistance to sales contracting and financial compliance, process improvements, and building scalable solutions that help our sales team and leadership make informed decisions, with a focus on streamlining global efforts across the business.

We are a distributed team with coverage across all GEOs and collaborate daily with most customer focused functions in the organization (ELT, SLT, Sales, Tech Sales, Product, Legal, Finance). We also play a significant role in structuring and approving all significant transactions within Elastic, thus helping to craft all future contracts that drive our revenue growth

What You Will Be Doing

• Act as a business partner to Sales and Finance in developing strategies for complex deals with a focus on financial and revenue compliance
• Execute against and maintain EMEA geographic Deal Desk support framework
• Provide Deal Desk support for super-geo Manager
• Enforce and manage approvals for non-standard deals and effectively collaborate across Sales, Finance, and Legal
• Serve as a trusted adviser to sales executives and their teams on pricing, product configuration, and business terms to support sales efforts
• Strong presence and communication with the Field.
• Ability to execute strategies and manage under supervision sales enablement, deal optimization, profitability and strategic positioning initiatives
• Drive and execute decision reviews, approvals, and executing across competencies (quoting, legal, revenue, etc.)
• Support the global Deal Desk leadership to deliver consistent and exceptional support to our sales organization
• Propose and execute initiatives as part of the long term strategy for the Deal Desk team and business
• High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business
• Deal Management
• Assess Financial and revenue risk on non-standard deals and understand and embed financial/legal compliance
• Propose and incorporate custom terms and legal edits into order forms and contract documents
• Coordinate and manage cross-departmental approvals outside of standard systematic workflow
• Maintain and update repository of legal language templates for non-standard deals for specific offerings
• Understand and enforce revenue recognition policies across all deals
• Support RFP/RFI/Vendor Questionnaires and drive the enablement process related to such requests.
• Quote to Cash
• Create and manage systematic CRM workflows around Deal Desk sales engagement and Revenue team alerting for non-standard orders
• Conduct due diligence and construct financial and legal requirements for changes in existing offerings and launch of new offerings
• Identify gaps in current Deal Desk processes (both operational and systematic) and create improvements for efficiencies
• General experience in building IT requirements and enhancements, and project management
• What You Bring
• Bachelor’s degree in Finance or related competency
• At least 5 year of experience in Sales Operations, Channel Operations, Deal Desk, Contract Administration or related
• MBA preferred
• Strong attention to detail while multitasking
• Strong communication skills
• Ability to work in a fast-paced, high-pressure environment
• High proficiency in MS Office (Excel, Word, PowerPoint) and GSuite, Salesforce(CPQ a plus)
• Experience working in a SaaS or high-tech company is also a plus

CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise Solutions

The opportunity:

We’re looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. 

What you’ll be doing:

Devise, present and execute customer experience strategies for multiple clients  

• Work with the senior members across our 30-strong CX team, and the wider business which includes Experience Design (UX/UI), Content, Analytics, Developers, Solutions Architects and Consultancy/Trading to deliver successful, multi-discipline projects on time and on budget
• Work with the Experience Partner in creating long-term strategies for our biggest clients
• Establish deep relationships across all of our clients, as well as within VML’s wider business and our WPP partners to embed our delivery, globally
• Responsible for contract negotiations and the smooth transition of the client relationship into delivery

Strategic Lead for CX projects

• Understand our clients’ industry, business and personal objectives in order to offer strategic CX solutions
• Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget
• Commercially minded, able to create and manage budgets and monitor costs and ROI
•  Manage client expectations, escalations and build strong cilent relationships
• Responsible for quality and client satisfaction

Major player in building a pipeline for the Experience team  

• Spot opportunities to grow CX/EX within existing accounts for the agency; work with senior members of the wider team to create pitch-winning responses and lead pipeline account plans

Deliver winning pitches & proposals

• Liaise with global and local clients, Account Leads, and Experience team members (CX, UX, UI and Content) to scope projects, create responses and present compelling solutions

Create process efficiency and automation where possible

• Look for efficiencies across the team and breadth of work, so that we can continue to accelerate our offering

Line management responsibility of juniors

• Responsible for leading, mentoring, coaching and inspiring your team through day to day management as well as appraisals and objective setting 

What we want from you:

• Experience growing clients from one-off projects into long-term clients
• Experience hunting down opportunities and creating pitch / proposals that answer client needs (RFIs, RFPs as well as proactive approaches)
• Experience managing CX projects and collobrating with UX/UI and content/Data teams
• Ideally you will have experience working within an agency or consultancy and have prior eCommerce experience 
• Strong project management skills
• Proven experience developing and delivering against client account plans and associated strategies
• Experience building, growing and managing a team 
• You must  be ommercially focussed and understanding the value as well as the price of a project
• Strong comminication skills, track record of communicating with multiple stakeholders both internally and with the client, at all levels
• Strong writing skills – you have the ability to write proposals/presentations, tell a story and distil complex presentations, or in-depth research into bite-sized actionable recommendations
• Extremely organised, efficient and calm, able to get up to speed quickly

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

BakerHicks works on a variety of large exciting projects across various sectors.

The Commercial Manager (CM) will assist and report into the Senior Commercial Manager (SCM). The CM will take lead responsibility for all contracts where they are commercial manager, working collaboratively with various Project Managers (PMs) to ensure commercial information is accurate and available. 

You will build strong relationships with Project Managers for all contracts to enable accurate project reporting and appropriate contract administration.  You will also work closely with the sector and discipline directors and the finance team.

This position would suit someone with a desire to utilise existing numerical & analytical skills or someone from a business or finance background with the desire to develop their commercial knowledge when delivering commercial projects.

Key Objectives:

• Build strong relationships and credibility with PMs for all contracts to enable accurate project reporting and appropriate contract administration
• Work with and assist the SCM with all Commercial team activities including process improvements
• Work closely with the Business Sector & Discipline directors as well as the finance team

Principal Responsibilities:

• Ownership of all contract reporting including Cost Value Reconciliation (CVR) production, as well as interrogation of costs incurred to date and to complete
• Assist in contract variation / change management process with input from the PM, including maintenance of change register
• Generating applications for payment and invoices together with all necessary back up and ensuring timely cash collection
• Assisting in the appointment of sub-consultants (Outworkers) on appropriate terms
• Assist in the preparation of Tender documents and fee build ups, including deriving appropriate draw down schedules related to cost forecasts to minimise negative cash flow
• Working with discipline leads to challenge forecasted cost to complete
• Liaising with client commercial staff to build strong working relationships
• Identify areas of risk and opportunity and manage each accordingly
• Commercial contract administration
• Assistance at the year end finance audit for the owned contracts
• Advising and assisting PMs on Commercial & Contractual issues
• Assistance in process improvement activities and management of timesheet system
• Other ad hoc and routine work as required
• Undertake infrequent travel to other offices to deliver above responsibilities and key objectives
  
  

Why this role?

• You will work on a variety of large impactful projects in various interesting sectors including Nuclear, Public Sector, Defence, Life Sciences and Aviation
• You will interact and work alongside a vast array of professionals both internally and externally
• You will join a great team who are supportive and inclusive

About You

You will have a strong affinity for numbers and the ability to interpret them, but also be able to build credible relationships across the business with various stakeholders.

• You will have experience/ a background in Commercial or Finance
• Degree qualified or qualified through experience
• You will be willing and able to obtain security clearance

Many of the positions within our company are subject to security clearance or security assurance levels.
The successful candidate must be able to obtain and maintain the appropriate level of security clearance or assurance level for this role, in line with client and sector requirements.

In some cases, additional nationality or residency criteria may also apply due to specific client or national security obligations. 

Further information on National security clearance levels can be found on the UK Government website: (National security vetting: clearance levels - GOV.UK) 

About BakerHicks 

We’ve been innovating in design, engineering and project delivery since 1957 and operate from 14 locations for a truly European reach. For more about our company story, see: About | BakerHicks. 

BakerHicks. A Morgan Sindall Group company.  

Benefits 

Whatever your discipline, you’ll be alongside some of the most talented people in the industry. Our network of offices are appealing, friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry.  

What you get will depend on what you do, with individual performance-related rewards also on offer in addition to: 

• Company car or cash allowance 
• Up to 6% matched contributory pension plan 
• Life assurance scheme 
• 25 days annual leave plus ability to buy additional leave 
• Discount scheme (including gym membership, mobile phones etc) 
• Flexible/hybrid working 
• Family friendly policies 
• Employee assistance 
• Professional development 

BakerHicks is an equal opportunity employer. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion throughout.  
BakerHicks is an inclusive organisation welcoming talent from all backgrounds. Applicants are assessed on the basis of personal merit and qualifications.   

THE ROLE

Lead the strategic execution of our international revenue (IR) and accounts receivable (AR) operations, serving as a critical partner within the Order to Cash organization. You will bridge the gap between technical accounting compliance and commercial strategy, advising cross-functional teams on complex global deal structures and revenue recognition. As a strategic leader, you will drive operational excellence, oversee statutory reporting, and champion automation initiatives to scale our global financial processes.

WHAT YOU’LL DO

• GTM & Technical Advisory: Partner with regional Deal Desk and Sales teams to evaluate contract structures, providing clear guidance on ASC 606 compliance and ensuring new business models are integrated seamlessly into our global framework.
• Operational Revenue Leadership: Lead the international revenue close and AR accounting processes, ensuring the highest standards of accuracy in reporting, reconciliations, and intercompany eliminations across multiple jurisdictions.
• Strategic FP&A Partnership: Collaborate closely with FP&A and Treasury to provide highly accurate revenue analytics and forecasts for deferred revenue, RPO, and cash collections, directly influencing global business decision-making.
• Audit & Control Management: Drive the execution of SOX controls and coordinate international statutory audits, delivering precise documentation and proactive insights to internal and external auditors to ensure global compliance.
• AI & Automation Transformation: Champion the deployment of AI-powered tools and intelligent automation to streamline contract reviews and anomaly detection, moving the function toward a data-driven, automated future.

WHAT YOU BRING

• Deep Technical Proficiency: Robust knowledge of ASC 606 within the technology sector, with specific experience managing revenue across SaaS, hardware, and hybrid business models.
• Global Accounting & Statutory Knowledge: Solid understanding of international accounting principles and the complexities of multi-entity consolidations and statutory reporting requirements across different regions.
• Systems & Digital Fluency: Practical experience with enterprise-grade ERPs (like SAP or NetSuite) and a proactive mindset toward adopting machine learning and automation tools to enhance financial workflows.
• Collaborative Leadership: Proven experience managing accounting professionals and the ability to partner effectively across Finance, IT, and GTM functions to solve complex operational challenges.

We are primarily an in-office environment, and therefore, you will be expected to work from the Dublin, Staines or Prague office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI ON-SITE

As a member of the Global Communications and Corporate Affairs team, you will help the company explain our approach to safety and platform policies – both proactively and reactively - to key stakeholders in markets across the EMEA region. As the Roblox platform evolves – in functionality, demographics, and geographies – you will be responsible for explaining our Community Standards and other rules. Safety is foundational to the Roblox Platform and your work would have a special focus on highlighting work to foster safety and civility. This work is particularly relevant as global events unfold – often on the Roblox platform – and new legislation/regulation is considered. You will engage in face-to-face meetings with commentators and other opinion formers, develop print and web-based material supporting these campaigns, and counter misinformation that might interfere with our business and ability to serve our community. You are passionate about our mission, the community Roblox serves, and the policy issues Roblox needs to address. You should have a good understanding of consumer technology/social media, online safety, content enforcement, privacy, and policy.

This is a one-year fixed-term contract reporting to the Sr. International Communications Director. The role is remote-based in either the UK, Belgium or the Netherlands.

You Will:

• Advise and collaborate with various teams, including product, public policy, legal, international expansion, and Trust & Safety to develop a comprehensive communications strategy that builds awareness on our safety efforts across key EMEA markets - with a particular focus on UK, Germany, France, Netherlands and Türkiye.
• Successfully handle high-profile and fast-paced issues while remaining calm and demonstrating good judgment.
• Apply your deep understanding of the media landscape and media relationships to build relationships and strategic recommendations that help drive and support business objectives.
• Develop company positions on key issues as well as the strategy for reactive and proactive communications plans.
• Provide recommendations and propose specific messages for potential changes in product policy.
• Draft press releases, blogs, FAQs, and key messages.
• Brief spokespeople and staff interviews.
• Identify and proactively present stories to highlight Roblox’s decisions and efforts around trust, safety and civility.

You Have:

• 10+ years of experience in communications, ideally including considerable experience in a technology company
• Proven-track record developing and implementing corporate communications plans aligning internal, external, and partner communications against business priorities
• Confirmed performance handling communications in crisis and critical situations, including crafting clear directives and follow-through
• Positive relationships with key journalists and influencers in tech, policy, and business press
• Experience as on the record spokesperson and communicator on complex topics, including policy or legal topics (ideally including broadcast interviews)
• Excellent written and verbal communications skills
• Ideally, proficient language skills in at least one non-English language (German and/or French preferred)

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Overview

The 3PL Operations Manager is responsible for managing the relationship, performance, financial oversight, and strategic alignment of Third-Party Logistics (3PL) distribution partner at our Lichfield location. This role serves as the primary point of contact for the 3PL provider at the location.

The primary objective of this role is to continuously enhance service levels, operational efficiency, cost performance, and customer experience with the outsourced distribution operations. This position plays a critical role in launching new initiatives, driving continuous improvement, optimizing financial performance, and supporting the development of Alo’s flexible, customer-centric fulfillment strategy.

The role requires a balance of strategic thinking, analytical capability, and hands-on operational leadership, with regular on-site presence at 3PL partner facilities.

Key Responsibilities

3PL Performance & Relationship Management

• Serve as the primary point of contact for 3PL distribution partners.
• Manage and monitor 3PL performance across service, cost, capacity, and operational KPIs.
• Develop, maintain, and enhance KPIs and SLAs to ensure service expectations are consistently met or exceeded.
• Conduct regular service level reviews and lead monthly, quarterly, and annual business reviews with 3PL partners.
• Ensure 3PL alignment with Alo’s operational plans, forecasts, and peak readiness strategies.
• Identify operational risks and proactively implement mitigation plans, particularly during peak periods.
• Be present on-site at 3PL facilities to oversee performance and drive operational execution.

Financial & Budget Management

• Oversee 3PL financial performance, including budget management, invoice reconciliation, and cost control.
• Ensure partners operate within approved budgets and implement corrective action plans when variances occur.
• Support accrual processing and provide variance analysis to leadership.
• Develop and document internal processes to strengthen financial oversight and drive cost optimization initiatives.
• Contribute to short- and long-term third-party distribution strategy and cost planning.

Operational Excellence & Continuous Improvement

• Lead cross-functional initiatives to enhance throughput, efficiency, and service levels across DTC, retail, and wholesale fulfillment channels.
• Drive process improvements and systems enhancements in collaboration with internal and external stakeholders.
• Prioritize projects and software feature requests while managing stakeholder expectations.
• Ensure successful system integrations by aligning requirements, timelines, and internal/external resources.
• Partner with regional and global teams to implement continuous improvement programs and adopt industry best practices.

Strategy & Cross-Functional Collaboration

• Act as the operational bridge between internal teams (Customer Service, Digital, Retail, Supply Chain) and external 3PL providers.
• Provide data-driven insights into 3PL capabilities, constraints, and performance opportunities.
• Support data integrations to ensure alignment with internal reporting platforms and effective SLA management.
• Support RFP/RFI processes and contract negotiations in partnership with logistics and category teams.
• Coordinate cross-regionally to ensure alignment on contracts, rates, SLAs, compliance metrics, and operational standards.

Qualifications

• Bachelor’s degree in Engineering, Operations, Business Administration, Supply Chain, or related field; or equivalent operational experience (5+ years).
• Proven leadership experience in 3PL, distribution, manufacturing, or logistics environments.
• Experience managing both e-commerce (DTC) and retail/wholesale fulfillment operations strongly preferred.
• Strong understanding of distribution center operations, supply chain management, and logistics performance metrics.
• Experience managing budgets, financial reconciliation, accruals, and cost control initiatives.
• Demonstrated ability to lead cross-functional projects in fast-paced, process-driven environments.
• Experience supporting RFP/RFI processes and contract management preferred.
• Startup and/or high-growth operational experience preferred.

Key Competencies

• Strong analytical and data interpretation skills with the ability to translate insights into action.
• Sound business judgment and the ability to influence stakeholders at all organizational levels.
• Excellent written and verbal communication skills.
• High adaptability — able to shift between complex analysis and hands-on operational execution.
• Technical aptitude with a solution-driven approach to systems and process improvement.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, MS Project).
• Team-oriented mindset with the ability to operate effectively under deadlines.

Role:                             Workplace Coordinator (London HQ)
Department:                 Operations
Location:                      London HQ - SE1
Reports into:                Facility Manager
Contract:                      Full time

About the role
The Workplace Coordinator is a key hands-on member of the Operations team, working closely with the Facilities Manager and/or Head of Operations to keep our London HQ running smoothly, safely, and efficiently every single day.

This is a dynamic, people-facing role that blends facilities coordination, front-of-house hospitality, and operational support. You’ll be the heartbeat of the office—keeping things organised, welcoming, and ready for action—while collaborating with colleagues across our global offices in LA, New York, and Atlanta.

We’re looking for someone proactive, solutions-focused, and naturally organised, who enjoys being at the centre of workplace life and takes pride in creating an environment where people can do their best work.

What you will do 

Working hours: 8.30am to 5.30 pm (1 hour lunch break)

Facilities & Office Operations

• Support the Facilities Manager with the day-to-day running and upkeep of the London office
• Support Health & Safety compliance, including record keeping, coordinating checks, and promoting safe working practices
• Monitor the overall office environment and conditions—spotting issues early and coordinating repairs when needed
• Manage office supplies, including ordering, stock control, and supplier coordination, ensuring the team always has what they need
• Assist with space planning and general workplace organisation to keep the office productive, functional, and enjoyable

Reception & Front-of-House

• Be the friendly first face people see—welcoming visitors, partners, and team members into the office
• Manage incoming calls and shared inboxes, responding promptly and professionally
• Coordinate mail, deliveries, and courier services, ensuring everything arrives and goes where it should

Coordination & Administration

• Support the planning and delivery of internal events, meetings, and team activities
• Help onboard new starters on their first day with office tour, IT set up, office access, etc.  making their first day seamless
• Help with seasonal activities and office parties (Christmas, Halloween, Summer party, After Dark events, and others)
• Work with the People team and Head of Facilities and come up with a plan for workplace wellbeing activities like chair massage, weekly breakfasts, and others that can create boost and office happiness.
• Maintain clear, accurate records and organised documentation systems
• Provide day-to-day administrative support to the Operations team
• Assist the C-Team with occasional ad-hoc PA support when needed

Daily Office Management

• Oversee daily office logistics to ensure everything runs smoothly from start to finish
• Open the office each morning—getting the space ready for the day ahead
• Oversee and liaise with Office Flat internal bookings and logistics
• Check cleanliness standards and flag any issues proactively
• Coordinate deliveries and ensure items are distributed efficiently
• Keep shared spaces tidy, organised, and welcoming for everyone

What We’re Looking For

• Strong organisational skills and great attention to detail
• A proactive, hands-on mindset with a natural ability to problem-solve
• Excellent communication and people skills—you’re approachable and confident interacting with a wide range of stakeholders
• The ability to multitask, prioritise, and stay calm in a fast-paced environment
• Previous experience in office coordination, workplace, facilities, or administrative roles is a plus
• A basic understanding of Health & Safety practices is desirable

Skills, behaviours and values we are looking for 

• High level of attention to detail: able to keep reports and documentation up to date
• Winning mindset: being brave, bold and striving for growth
• Driven: being proactive and passionate in seeking what might not immediately be apparent
• Dependable: being both a team player and autonomous agent to drive results
• Dynamic: being able to pivot quickly with an abundance of energy and resilience
• No Ego: being approachable, authentic and humble