Media Specialist, Amazon (SharkNinja) 

OVERVIEW: 

The Amazon Marketing Team within SharkNinja drives our products through the Amazon platforms across Europe – from setup, content, optimisation and creative positioning through to driving demand and awareness.  We strive to deliver best in class content and seamless customer journey that translates into high visibility, strong conversion and long-term brand growth.    

We’re seeking a collaborative and detail-driven Digital Marketing Specialist to support Digital Marketing Managers across the Amazon Advertising ecosystem. This role is focused on enabling great work by supporting campaign planning, coordinating with creative and agency partners, and helping turn data into insights that improve performance. 

This is a hands-on role suited to someone who enjoys working closely with others, has a strong eye for detail and creative effectiveness, and is excited to build deep expertise in Amazon marketing. 

What You'll Do:

• Support Digital Marketing Managers with the execution, and day-to-day support of campaigns across Sponsored Ads, DSP, social, affiliates, and emerging formats 

• Assist with the briefing, implementation and performance reporting of creative assets across Amazon ad formats 

• Support creative testing initiatives across messaging, formats, imagery, and placements by arranging tests and tracking results 

• Work closely with agency partners to support day-to-day comms, delivery, ensuring tasks are completed accurately and on time 

• Update and maintain performance dashboards and reports to support team decision-making 

• Help identify and share performance trends, issues, and opportunities with Digital Marketing Managers 

• Support analysis using AMC, Retail Analytics, and internal BI tools under guidance to better understand customer behaviour and campaign performance 

• Document learnings, test results, and best practices to support continuous improvement across the team 

• Work closely with Amazon sales, content, brand, and creative teams to support aligned execution 

• Act as a dependable point of support to help ensure smooth delivery across multiple managers and workstreams 

• Maintain high standards of accuracy, organisation, and documentation across campaigns and reporting 

• Support budget tracking, PO set-up, and invoice reconciliation under manager guidance 

What You'll Bring:  

• 1–3 years’ experience in digital marketing, performance marketing, or eCommerce (Amazon experience preferred) 

•  Understanding of Amazon’s advertising ecosystem, particularly Sponsored Ads and PPC (DSP experience a plus) 

• Experience working with agencies or creative partners is desirable 

• Strong attention to detail and confidence working with data and performance metrics 

• Interest in creative effectiveness and how messaging, imagery, and formats impact performance 

• Curious mindset with a desire to learn and test new ideas 

• Highly organised and comfortable supporting multiple stakeholders and priorities 

• Collaborative and dependable, with a proactive approach to problem-solving 

• Comfortable working in a fast-paced, evolving environment 

• Clear and confident communicator, able to share insights and updates effectively 

• Comfortable working as part of a team and supporting others to succeed 

• Positive, growth-oriented mindset with a willingness to learn and develop 

#LI-Hybrid

Senior Financial Analyst – Global FP&A (Compensation & Workforce Planning – EMEA) 

London (Battersea) / Hybrid - 3 days per week in office 

About the role

SharkNinja is seeking a Senior Financial Analyst to join the Global FP&A team, with primary responsibility for supporting workforce planning and people-related Opex across the EMEA region — a key and rapidly growing segment of the business. 

As SharkNinja continues to expand its presence across EMEA, this role will play an important part in ensuring that workforce investment supports regional growth ambitions while maintaining financial discipline and margin performance. Working closely with regional leadership and HR, you will provide forward-looking analysis, support planning cycles, and enhance visibility of people-related spend across the region. 

Key Responsibilities 

EMEA People Cost Planning & Forecasting 

• Lead forecasting of EMEA people-related costs, including salary, incentives and benefits. 

• Own and maintain the rolling headcount and compensation forecast for the region, ensuring accurate and timely visibility. 

• Support the EMEA annual operating plan and in-year reforecast processes, aligning workforce investment to commercial priorities. 

• Develop and maintain robust headcount and compensation models to evaluate hiring plans, organizational changes and growth initiatives. 

• Monitor variances against budget and forecast, providing clear analysis and insight to regional and global stakeholders. 

• Identify emerging risks and cost pressures within the EMEA workforce and support mitigation planning. 

Business Partnership & Governance 

• Act as the finance partner to EMEA HR and functional leaders, ensuring alignment between hiring plans, productivity objectives and financial targets. 

• Support analysis of cost-to-revenue ratios and workforce productivity metrics to help drive sustainable, profitable regional growth. 

• Deliver concise, decision-focused reporting to regional leadership and Global FP&A. 

• Maintain appropriate governance and transparency across EMEA people-related Opex. 

What Success Looks Like 

• Clear and credible EMEA workforce cost forecasts 

• Strong alignment between regional hiring plans and financial targets 

• Early visibility of financial risks and opportunities within a growing region 

• Improved transparency and accountability across EMEA people spend 

• Finance recognized as a trusted and value-adding regional partner 

Skills & Experience 

• 4–7+ years’ experience in FP&A, corporate finance or a related field 

• Strong financial modelling and advanced Excel capability 

• Experience in workforce planning and/or compensation forecasting 

• Familiarity with planning systems such as Adaptive Planning or Oracle EPM; exposure to workforce planning tools (e.g., TeamOhana) advantageous 

• Experience supporting a regional or international business segment preferred 

• Strong communication skills and ability to partner effectively across geographies 

#LI-HYBRID 

As part of the phenomenal growth SharkNinja has achieved over the last few years we have an exciting new opportunity for a PR Manager to join our team. 

This regional role will support markets across EMEA, with a focus on South Africa, Italy and Spain. Working cross-functionally, you will develop and deliver breakthrough PR with close country collaboration. 

We are looking for a PR Manager with strategic thinking and a broad spectrum of skills from storytelling to building winning PR plans in EMEA (experience in working with South Africa is essential).  

The PR team protects SharkNinja’s reputation, promoting the brand and its products. The role will be responsible for managing the development and implementation of the EMEA PR strategy, in collaboration with the brand marketing and social teams. This includes promoting the brand across all media types and categories – increasing efforts to deliver earned media outputs in lifestyle, beauty and technology media. As the brand continues to grow, this will be a pivotal role in helping to drive awareness and consideration. 

This role will be responsible for creating and delivering successful campaigns to promote new product launches and will ensure integration with other marketing functions (digital, social, partnerships, and media) to maximiseefficiency and ROI. The role will support the development of the PR team across the Demand Generation department, its working relationship with our retained PR agencies and distributor partners, and its remit within the broader earned media team and the local marketing teams.  

What you’ll do:

• Manage day-to-day PR activity and work closely with the local Marketing and Social Media teams to execute business strategy and objectives across key markets 

• Localisation and development of high-impact PR assets, including press releases and obtaining local legal approval  

• Build strong relationships with key media across lifestyle, tech, beauty and trade press 

• Understand key demographics and relevant cultural trends 

• Oversee output of external PR agencies and local distributor partners to implement awards and reviews programmes, product launches and integrated campaigns 

• Manage and oversee written award entries across product ranges 

• Work with the wider business and external agencies to achieve monthly KPIs set across all territories 

• Communicate within the EMEA and Global teams regarding content priorities, product focuses, and campaigns on a daily and weekly basis 

• Prepare and share best practices with local market and global teams 

• Working with Head of PR for EMEA, manage ongoing budgets and activity spend across key markets 

• Measure and evaluate - collate weekly reports for monitoring and contributing to wider business updates 

What you’ll bring:

• Proven experience in consumer PR  

• A multi-tasker that can switch between strategy and tactics 

• Communicate with external agency partners for EMEA countries – directing them on projects and driving for results             

• Prepare and share best practices with local market and global teams 

• Evaluate opportunities for partnerships on an on-going basis 

• Maintain a keen understanding of industry trends to elevate campaign planning 

• Be able to manage day-to-day press office activities including sample ordering, review requests and rotation plans for gain maximum results 

• Experienced in managing PR campaigns with a wide range of objectives and KPIs 

• Excellent at communicating and have the ability to work well alone, as well as with different departments across the business 

• Solid media relations skills with existing relationships in the consumer, lifestyle, national and broadcast press 

• Experience in managing agencies (or coming from agency side) 

• Experience working across EMEA markets 

• Passion for food, tech and beauty 

• A strategic and commercial thinker, able to make recommendations with business KPIs in mind 

• Someone who demonstrates strong data and analytical skills to interpret results, anticipate challenges, and form solutions 

• Adaptable, agile, able to multitask, and switch between strategy and tactics 

• A natural relationship builder 

• Proficient in Italian and/or Spanish. Fluent in English. 

• Eligible to work in the UK and willing to travel as required  

 Here at SharkNinja, we are taking our European expansion to the next level and are looking for a senior leader with extensive experience managing European scale-up markets, to join us as our new Managing Director Northern Europe. Position based in London or Oslo. 

As our Managing Director of Northern Europe, you will lead the growth of our markets in the Nordic and Benelux countries. You'll implement a clear product, marketing, and sales strategy and manage pricing across all your EMEA territories. Collaboration is key—you will work closely with the European President and Managing Directors across major markets to ensure all territory strategies are aligned.  

What You’ll Do  

• Develop and execute business strategies to achieve regional and global goals.  

• Plan and implement a comprehensive business plan to support our ambitious international expansion.  

• Drive sales, market share, and profitability across multiple EMEA territories.  

• Manage a portfolio that includes subsidiaries, distributors, and direct-to-retail business.  

• Develop sales and marketing strategies for the Nordic and Benelux countries, including contract negotiations and appointing new retail and distribution partners.  

• Ensure brand values and best practices are consistently applied across distribution markets.  

• Collaborate with internal teams in marketing, product development, strategic planning, commercial planning, and supply chain.  

What You’ll Bring  

• Significant experience working with cross-territory retailers and distributors.  

• A growth mindset with proven success in scaling European businesses.  

• Demonstrable leadership experience and a strong team-oriented approach.  

• Flexibility and ability to thrive in a fast-paced environment—things move quickly at SharkNinja!  

• Excellent presentation, written, and verbal communication skills.  

Location: London or Leeds Hybrid (3 days from the office) 

ABOUT THE ROLE 

As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You’ll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You’ll modernize our approach to quality—shifting from traditional sampling to intelligent, AI-informed assessment—while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You’ll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance. 

HERE’S WHAT YOU’LL DO 

• Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels. 

• Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility. 

• Partner with Technology to inform requirements, training data needs, and workflow enhancements for AI QA tools. 

• Drive global calibration practices to ensure fairness, alignment, and consistent agent evaluation. 

• Identify agent capability gaps and collaborate with Global L&D on training and coaching interventions. 

• Provide guidance to Operations, regional QA leaders, and BPO partners to maintain high standards and continuous improvement. 

• Translate QA learnings into clear actions that elevate empathy, trust, and the consumer experience. 

• Ensure SharkNinja provides all consumers with an extraordinary 5-star experience regardless of their preferred contact channel  

• Promote a culture of curiosity, quality, and rapid problem-solving in alignment with Hear It, Feel It, Fix It. 

• Travel to our international engagement centres as required  

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Communications, Operations, or similar discipline; equivalent experience welcome. 

• 6+ years of experience in QA leadership, contact center operations, or consumer experience performance roles. 

• Deep understanding of QA frameworks, calibration practices, and performance drivers. 

• Experience working with or influencing AI-supported QA tools; ZOOM an asset. 

• Ability to drive global standardization while respecting cultural and linguistic differences. 

• Strong analytical mindset and ability to connect quality trends to meaningful actions. 

• Excellent communication skills with the ability to influence cross-regional leaders and partners. 

• Curiosity, adaptability, and a passion for elevating quality in modern, AI-enabled environments. 

WHAT SUCCESS LOOKS LIKE 

• Global QA standards evolve into modern, AI-supported frameworks that improve accuracy and speed. 

• All markets show improved quality, consistency, and trust-building behaviors. 

• Calibration is strong, fair, and aligned across regions. 

• Clear, predictive quality signals help prevent issues before they impact consumers. 

• The QA function becomes a driver of brand trust through empathy, clarity, and action—embodying Hear It, Feel It, Fix It. 

Manager, FP&A – EMEA 

Battersea, London / Hybrid (3 days per week in office) 

About the Role 

Reporting into the FP&A Senior Manager, EMEA, the FP&A Manager, EMEA is a high-impact role at the heart of SharkNinja's EMEA finance function. You will be a key driver of financial performance and insight across the region - owning core FP&A deliverables, driving the EMEA Data/BI FP&A transformation agenda, and acting as the primary link to the Global BI/IT Teams. 

This role is for someone who combines deep technical FP&A expertise with a passion for data, tools, and continuous improvement. You won't just report the numbers — you'll own the infrastructure behind them, drive simplification, and help build a best-in-class FP&A function that scales with one of the fastest-growing consumer businesses in the world. 

FP&A Core Deliverables 

• Lead and animate the EMEA month-end close cycle, delivering high-quality variance analysis, management commentary, and P&L performance reporting to the EMEA Finance Leadership Team (FLT), with support from the Senior Analyst. 

• Establish and maintain clear forums with the Accounting team to review the balance sheet and support quarterly and year-end closing. 

• Support ad hoc financial analysis and business case support for EMEA-wide initiatives 

• Champion simplification across FP&A processes (month end & forecast), leveraging AI tools, analytics, and structured ways of working to reduce manual effort and increase impact. 

• Drive the animation of financial performance across the EMEA business, using BI tools and automation to bring data to life. 

• Own the maintenance of FP&A master data, including region, customer, category, and product hierarchies — ensuring accuracy, consistency, and integrity across all financial reporting. 

• Serve as the primary point of contact between EMEA Finance and the Global BI & IT team, ensuring alignment on tools, reporting priorities, and the rollout of global innovations into the EMEA environment. 

• Lead the local execution of global and regional data transformation projects — including PowerBI dashboard development, P&L fundamentals alignment (e.g. gross-to-net, Oracle SKU-level data, legacy BI migration)  

• Drive a culture of documentation, process excellence, and continuous improvement within the EMEA FP&A team. 

• Act as a champion for financial data governance and best practice, embedding robust controls and scalable processes as the business continues to grow at pace. 

• Line Management of one qualified Senior Analyst 

Some of what we're looking for 

• 5 years + experience in an FP&A role within a global organization, with strong exposure to month-end close, forecasting, and budgeting cycles. 

• Demonstrated commercial acumen with experience translating financial performance into narrative that drives decision-making. 

• Expert-level Excel skills and financial modelling capability 

• Deep hands-on expertise in PowerBI and Snowflake, including dashboard development, data modelling, and self-service BI. 

• High attention to detail and commitment to data accuracy, consistency, and integrity across all financial reporting. 

• Ability to work in a fast-paced environment, managing multiple priorities with a high degree of organization and dependability. 

• Excellent communication and interpersonal skills, with confidence presenting to and engaging cross-functional stakeholders across geographies & levels. 

• Experience leading or contributing to finance or data transformation projects; project management capability is a plus and will be developed in role. 

• Bachelor's degree in Finance, Accounting, Business, or related field; with professional qualification (ACA, ACCA, CIMA or equivalent required). 

• Line management experience preferred but not essential 

 #LI-HYBRID 

At SharkNinja, we design and deliver innovative products that improve everyday life. We are seeking an Analyst, Adaptive Planning to support commercial planning across the UK region. This role sits at the intersection of supply, sales, and data analysis, working alongside local country and regional teams to contribute to forward-looking commercial plans that support sustainable growth, optimise investment, and ensure our brands win in market.

This is a collaborative, analytically driven role contributing to the commercial planning agenda for the UK — turning data into actionable insight and supporting timely decisions at regional and country level.

What You'll Do

Commercial Planning & Performance Support

• Support the UK adaptive planning framework by helping to translate strategic objectives into structured, data-driven plans aligned to local market priorities and channel strategies.
• Assist in developing near-term allocation strategies in partnership with regional and country teams, helping to balance demand signals, supply constraints, and commercial priorities.
• Contribute to forward-looking reporting on risks, opportunities, and trade-offs by market to strengthen forecast accuracy and support course correction.

Growth Enablement & Portfolio Analysis

• Collaborate with local Sales, Strategic Sales & Analytics, and Supply Operations teams to help align allocation plans with country strategies, promotional calendars, and new product introductions.
• Support the validation of demand forecasts for new and existing products, helping to surface upside opportunities and potential exposure early.
• Contribute to improvements in allocation tools, processes, and reporting to better support UK market needs.

Stakeholder Collaboration

• Work alongside UK country teams as a key analytical support, helping to connect local insights with regional and global Supply Planning.
• Support alignment across local Sales, Operations, and Global Supply stakeholders by preparing clear analysis and recommendations.
• Build credibility as a reliable analytical partner, combining strong data skills with a growing understanding of local market dynamics.

What You'll Bring

• Experience in commercial planning, forecasting, or performance analytics, ideally within a consumer electronics, FMCG, or retail environment.
• Solid analytical capability with the ability to translate data into clear, actionable insights.
• Good interpersonal skills with the ability to collaborate effectively across teams.
• An understanding of supply chain dynamics and their impact on commercial performance is an advantage.
• A proactive, curious mindset — eager to learn, comfortable working with ambiguity, and motivated to make an impact.

The SEO Manager sits at the intersection of content strategy and product visibility, working across traditional and AI search to ensure SharkNinja shows up wherever customers are looking. This is a hands-on, delivery-focused role responsible for improving organic visibility and revenue. The SEO Manager works closely with content, trading, product, and performance teams to make SEO a given, not an afterthought, using data to prove its value and translating performance into clear, actionable recommendations that connect directly to business outcomes.

Key Responsibilities

Traditional SEO

• Facilitate the implementation of our SEO strategy in the UK, recognising market specific nuances
• Optimise on-page elements, including optimising website content, meta tags, headers and internal linking structure
• Own the organic blog and informational content roadmap to build topical authority
• Identify content gaps through competitor analysis and search demand data
• Brief and work alongside copywriters and compliance teams to ensure content meets search intent and is legally sound
• Collaborate with the PR team and agencies to ensure we have a best-in-class link acquisition strategy
• Support DTC campaigns by aligning search strategy with copywriters, creative, and performance teams to maximise discoverability and impact
• Work alongside the Performance Marketing team to support the Paid Media leads in maximising cross-channel budget efficiencies
• Stay up to date with search engine algorithm changes and adapt strategies accordingly to maintain or improve rankings
• Advocate SEO best practices and the benefits of SEO to the wider team

Merchandising SEO

• Conduct out in-depth, localised keyword research to identify opportunities for existing categories, products and NPD
• Optimise core category and product pages to increase organic visibility and revenue
• Identify and address cannibalisation across pages and products
• Work with product teams and merchandisers to align on category structure and naming conventions
• Report on weekly and monthly performance against forecast and KPI’s
• Take a data-driven approach and continuously look for ways to optimise SEO performance, and where relevant, automate

AI Search & Future Readiness

• Structure product and category page content to win featured snippets, People Also Ask boxes, and AI Overviews
• Identify and optimise for question-based search patterns across all page types
• Monitor AI Overview appearances in Google Search Console and third-party tools
• Track where brand and product names appear (or don't appear) in AI-generated responses across Google, ChatGPT, Perplexity, and similar tools, flagging gaps and opportunities
• Stay current with emerging Generative Engine Optimisation (GEO) best practices and contribute to an internal testing framework
• Develop guardrails to ensure any AI informed content meets Google’s guidelines

Skills & Experience

Essential

• Hands-on SEO experience in an ecommerce or content-led environment
• An in-depth knowledge of content SEO best practice
• Confident use of Google Search Console & SEMrush
• Solid understanding of on-page optimisation and keyword research
• Familiarity with AEO practices: featured snippet targeting, People Also Ask, FAQ schemas
• Strong written communication skills - able to brief and edit content clearly

Location: London or Leeds Hybrid (3 days from the office) 

ABOUT THE ROLE 

The Global Escalation Strategy & Compliance Manager is a pivotal new role responsible for protecting the consumer experience, elevating decision quality, and reducing unnecessary escalations across SharkNinja’s global support network. You’ll build and execute the strategy that keeps both task-based escalations and executive-level escalations low—and ensures every case is resolved with speed, empathy, accuracy, and trust. You will ensure BPO teams consistently follow our processes around warranty, goodwill, documentation, and case handling, while shaping the operational conditions that prevent escalations from happening in the first place. Through strong partnerships, smart frameworks, and our Hear It, Feel It, Fix It mindset, you’ll help us understand what consumers are telling us, feel the impact of those moments, and act decisively to eliminate friction at its source. 

HERE’S WHAT YOU’LL DO 

• Own the global strategy for minimizing both task-based and executive-level escalations, with a long-term vision of approaching near-zero executive escalation volume. 

• Build frameworks that ensure BPO agents consistently adhere to SharkNinja standards around warranty evaluation, goodwill gestures, documentation accuracy, and case resolution. 

• Monitor compliance and identify patterns of deviation, escalating risks early and driving corrective action with BPO partners. 

• Analyze escalation drivers and partner with Operations, QA, and L&D to eliminate root causes through improved processes, training, coaching, or policy clarity. 

• Transform the escalations process into a predictable, well-governed workflow with clear SLAs and accountability. This includes working with IT and our Tech team to ensure our systems are optimized and refined to allow for seamless escalation paths and full reporting visibility of escalation activity. 

• Lead deep-dive reviews on all executive escalations, identifying systemic issues and designing strategies to prevent recurrence. 

• Develop performance reporting, dashboards, and executive narratives that highlight trends, risks, and successes in escalation reduction and compliance quality. 

• Partner cross-functionally to strengthen consumer trust by ensuring resolutions align to SharkNinja’s empathy-first approach. 

• Drive internal alignment to our Hear It, Feel It, Fix It success pillars—ensuring we listen deeply, understand emotionally, and act decisively. 

• Speak with consumers as needed to resolve complaints and to restore faith in our brand 

• Periodically visit our BPO partners to understand root cause of escalation drivers with boots on the ground. 

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Operations, Communications, or a related field; equivalent experience welcome. 

• 5+ years of experience in escalations leadership, compliance, contact center operations, or CX performance management. 

• Experience managing or influencing BPO performance across markets or channels. 

• Strong understanding of escalation workflows, warranty compliance, case handling standards, and risk management. 

• Proven ability to design strategies that reduce escalations and improve case handling consistency. 

• Skilled in analyzing root causes, identifying systemic issues, and driving preventive action. 

• Superb communication skills—calm, clear, and confident in high-visibility or executive-sensitive scenarios.  This includes regular reports to our ELT highlighting trends and related actions. 

• A passion for empathy-driven service and process integrity that builds trust with consumers. 

• A proactive, ownership-driven mentality with urgency, curiosity, and a focus on delivering measurable outcomes. 

• An understanding of both global consumer and agent escalation behaviors and how to care for each through both regional and universal policy. 

WHAT SUCCESS LOOKS LIKE 

• Executive escalations decrease dramatically and approach near zero thanks to strategic prevention, training, and clarity. 

• Task-based escalations decline significantly due to improved compliance, capability, and decision confidence across BPO teams. 

• Escalation handling becomes predictable, swift, and fully aligned to SLA expectations. 

• BPO teams consistently meet SharkNinja standards for warranty, goodwill, documentation, and case-handling quality. 

• Trend reporting provides clear visibility and drives organizational action before issues escalate. 

• Consumers feel heard, understood, and supported—reflecting our Hear It, Feel It, Fix It philosophy in every resolution. 

• The role becomes a key guardian of trust, ensuring brand-protective outcomes across global markets. 

As we continue to grow, we are excited to add a National Account Manager to our UK team. The position is based in London – 3 days a week.  

OVERVIEW: 

As part of the phenomenal growth SharkNinja has achieved over the last few years, we have created a new position of a National Account Manager UK. This position will be key to driving the next phase of the UK business development and to reinforce the team. Working closely with the product team, marketing team and Digital team and with the European Hub, this person will be accountable of the customers growth. 

A National Account Manager is a key role within a company's sales and business development team. The individual in this position is responsible for managing and developing relationships with strategic national accounts to drive revenue growth and achieve sales targets. They will collaborate closely with cross-functional teams, including marketing, operations, and finance, to ensure the successful execution of account strategies and to address customer needs effectively. 

Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES): 

• National Account Management: Manage a portfolio of strategic national accounts and act as the main point of contact for these clients. Develop strong relationships with key stakeholders within the accounts to understand their business objectives and identify opportunities for growth. 

• Sales and Revenue Generation: Drive sales growth by developing and implementing account-specific sales strategies and initiatives. Work towards achieving sales targets and revenue objectives for the assigned accounts. 

• Business Development: Identify new business opportunities within existing accounts and pursue new national account partnerships to expand the company's customer base and market share. 

• Contract Negotiation: Lead contract negotiations with national accounts, ensuring favorable terms for both parties while maintaining the company's profitability and financial goals. 

• Cross-Functional Collaboration: Collaborate with internal teams, including marketing, product development, operations, and finance, to deliver solutions that meet the needs of national accounts and align with the company's overall strategies. 

• Market Analysis: Stay informed about industry trends, market dynamics, and competitor activities. Utilize this information to develop insights and recommendations for enhancing the company's competitive position within the market. 

• Forecasting and Reporting: Provide regular sales forecasts, performance reports, and updates on account activities to senior management. Keep accurate records of account interactions in CRM systems. 

• Customer Success and Satisfaction: Ensure high levels of customer satisfaction by proactively addressing any issues or concerns raised by national accounts promptly and effectively. 

• Team Leadership and Development: If applicable, lead and mentor a team of account managers or sales representatives, providing guidance and support to achieve team goals 

ATTRIBUTES & SKILLS (REQUIREMENTS): 

• Bachelor's degree in Business, Marketing, or a related field (MBA or advanced degree is a plus). 

• 3-5 years in national account management or a similar sales role, with a track record of meeting or exceeding sales targets. 

• Strong negotiation and contract management skills. 

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders. 

• Strategic thinking and analytical abilities to identify growth opportunities and develop effective sales strategies. 

• Familiarity with CRM software and other sales and reporting tools. 

• Knowledge of the industry or market relevant to the company's products or services is highly beneficial. 

• Demonstrated leadership skills and experience in leading a sales team (if applicable). 

• Willingness to travel for business meetings and client visits as required. 

The National Account Manager plays a crucial role in the company's success by driving revenue growth, nurturing key customer relationships, and contributing to the development of the overall sales strategy. This position requires a combination of sales expertise, strategic thinking, and strong leadership abilities to excel in achieving business objectives. 

The Sales Operations Analyst plays a pivotal role within the EMEA Operations team, delivering analytical insight and strategic support to SharkNinja’s cross-functional partners across Sales and Demand Planning. This position partners closely with the Sales Ops Manager to optimize forecasting, inventory management, purchase order execution, and overall business performance.

This opportunity is ideal for a motivated and strategic Sales Analyst or Demand Planner who thrives in a fast-paced, data-driven environment and enjoys turning complex data into actionable insights.

What you'll do:

• Generate and distribute weekly business performance reports, identifying key trends, risks, and recommended actions.
• Monitor sales performance against promotional forecasts and recommend future shipment strategies based on results.
• Collaborate closely with customer demand planning teams and Account Managers to support forecasting, inventory planning, order management, and supply chain coordination.
• Input and maintain forecasts within SharkNinja’s planning system (SFO).
• Support the end-to-end demand planning process by tracking category trends and incorporating insights into forward-looking forecasts.
• Identify opportunity gaps and risks, clearly communicating actions required to drive improved performance.
• Conduct ad hoc analyses, rapidly assessing business situations and determining the data required to inform decision-making.
• Demonstrate curiosity and initiative in developing creative, data-backed solutions.

What you'll bring:

• Bachelor’s degree or equivalent professional experience.
• 3+ years of experience in category management, sales analysis, demand planning, or financial analysis.
• Advanced proficiency in Microsoft Excel and Office Suite (critical requirement).
• Strong experience working with pivot tables, large data sets, and data visualization/chart building.
• Ability to translate complex data into clear, concise business insights.
• Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Proven ability to present insights and collaborate effectively with both internal and external stakeholders.
• Excellent communication and interpersonal skills.