Position Summary:

SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy, execution, and performance management of business across Latin America, with primary focus on Brazil.

This role will be responsible for managing Pure Players accounts end-to-end—driving revenue growth, improving profitability, executing joint business plans, and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level, partnering closely with internal cross-functional teams and counterparts.

The Key Account Manager will report directly to the VP, Pure Players – Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.

Account Ownership & Commercial Performance

• Own the Pure Player execution, driving sustainable growth and margin expansion.
• Manage weekly, monthly, and quarterly performance against key KPIs including POS, contribution margin, ASP, conversion, traffic, and inventory health.
• Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.

Joint Business Planning & Platform Management

• Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to Shark Ninja’s short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
• Build and maintain strong working relationships with Pure Player category, commercial, and operations teams.

Operational Excellence & Execution

• Execute SharkNinja’s Pure Player operating model, including:
  • SKU Optimization and content excellence
  • Promotional planning and calendar execution
  • Media activation and performance optimization
  • Buy box protection and pricing governance
• Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full, Flex, FBM, cross-border).
• Monitor inventory levels, in-stock rates, and forecasts to mitigate risk and maximize sell-through.

Content, Media & Conversion Optimization

• Ensure best-in-class content across all priority SKUs, aligned to SharkNinja brand standards and platform-specific best practices.
• Partner with marketing and media teams to plan and execute paid and organic growth strategies, optimizing ROAS and conversion.
• Continuously test and optimize content, media, and promotional mechanics to improve on-site performance.

Cross-Functional Collaboration

• Act as the central point of coordination between Pure Players and internal teams including Sales, Marketing, Finance and Operations
• Provide clear performance insights and recommendations to leadership, including risks, opportunities, and trade-offs.
• Support cross-market initiatives and capability building efforts led by the Global Amazon COE.

Reporting & Insights

• Own weekly and monthly business reviews, including dashboards, insights, and action plans.
• Translate data into clear commercial narratives for senior leadership.
• Track execution against COE maturity frameworks and performance milestones.

Qualifications

Required

• 5+ years of experience in eCommerce, marketplace management, or key account management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing, promotions, content, media, fulfillment, and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.
• Bachelor’s degree required.

Preferred

• Experience operating in LATAM markets, particularly Brazil.
• Spanish and/or Portuguese fluency strongly preferred.
• Experience working within a COE or global operating model.
• MBA or advanced degree a plus.

About the Role

The Sales Operations Specialist plays a key role in managing the operational execution and business performance of an assigned portfolio of categories & subcategories. This position is responsible for managing day-to-day sales operations tasks, including forecast maintenance, inventory management, purchase order execution, trade spend tracking, and business performance analysis. The role partners cross-functionally with Sales, Demand Planning, Supply Chain, and Finance teams to maintain operational alignment, highlight risks and opportunities, and support delivery against revenue and inventory goals.

Key Responsibilities

• Manage day-to-day operational activities related to demand planning support, inventory monitoring, purchase order execution, and sales performance tracking
• Prepare and maintain weekly business reporting, identifying key trends, risks, and opportunities
• Monitor promotional performance against expectations and provide input into future shipment and forecasting plans
• Partner with Sales, Demand Planning, and Supply Chain teams to align forecasting, inventory planning, and order management activities
• Manage forecasting inputs, pricing updates, and new item setup within internal systems
• Participate in recurring weekly calls with customer replenishment or planning teams to review recent results and updates
• Coordinate order timing and availability with internal supply chain partners
• Manage trade spend tracking and ensure promotional plans are accurately reflected in forecasting tools
• Prepare customer presentations, business reviews, and recurring operational reporting for internal and external stakeholders
• Build working knowledge of assigned categories, including products, consumers, and competitors
• Prepare monthly performance summary and analysis of sales and operational metrics

Qualifications

• Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
• 2–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
• Demonstrated experience in data analysis, forecasting, and operational problem-solving
• Proficiency in analyzing data in Excel, with a desire to learn new systems and business tools
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
• Clear communicator who enjoys working cross-functionally and learning from others
• Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
• Willingness to travel occasionally (up to ~20%) for team meetings or corporate events

About the Role

The Sales Operations Specialist supports day-to-day operational activities that help drive sales performance for assigned retail accounts. Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance.. This role works closely with SharkNinja Internal teams to help track business performance, maintain forecasts, and support execution across key operational processes.

Key Responsibilities

• Support operational activities related to demand planning, inventory tracking, purchase orders, and sales performance reporting
• Assist in pulling and maintaining weekly business reports, highlighting trends, risks, and opportunities
• Help track promotional performance against expectations and support future shipment and forecasting plans
• Work closely with Sales, Demand Planning, and Supply Chain teams to support forecasting, inventory planning, and order management
• Maintain forecasts, pricing updates, and new item information within internal systems (training provided)
• Participate in weekly calls with customer replenishment or planning teams to review recent results and updates
• Coordinate order timing and availability with internal supply chain partners
• Support trade spend tracking and ensure confirmed promotional plans are reflected in forecasting tools
• Assist with customer presentations, business reviews, and recurring reporting (e.g., weekly and monthly updates)
• Build working knowledge of the kitchen and floor care category, including products, consumers, and competitors
• Help prepare monthly performance summaries and basic analysis of sales and operational metrics

Qualifications

• Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
• 1 year of experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
• Strong interest in data analysis, forecasting, and operational problem-solving
• Comfortable working with data in Excel and learning new systems and tools
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
• Clear communicator who enjoys working cross-functionally and learning from others
• Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
• Willingness to travel occasionally (up to ~20%) for team meetings or corporate events
• Business English is a must. Fluent in both, Eng-spa.

In the role of Demand Generation Specialist, you will be at the center of elevating SharkNinja’s Amazon marketing efforts to the next level.  We are focused on innovating this space to create a competitive advantage for our business and you will be at the center of this exciting journey. 

The role will be responsible for supporting the development and delivery of integrated media campaigns that create brand awareness, drive consumer engagement, and maximize commercial impact within the US business unit. You will have a strong understanding of the Amazon media landscape and will collaboratively plan investments across all paid media channels working cross-functionally with the marketing team to drive the US business through efficient and effective media execution.  

You should have experience in Amazon Sponsored Advertising & DSP, have a strong understanding of Amazon Marketing Cloud, and come with a proven track record of success in managing large complex budgets and item catalogs. You will be responsible for contributing to the strategy and execution of on-platform and off-platform paid media through collaborating with external agency partners to achieve marketing objectives.  Additionally, you will support integrating future technologies, such as third-party media platforms, data clean rooms, artificial intelligence, and machine learning to drive competitive advantages.    

You will stay ahead of trends to ensure the brand deploys best-in-class media campaigns that mirror the values of innovation, relentlessness, and creativity. You’ll measure success on the effectiveness and efficiency of media performance - and ladder up to the global marketing objectives. 

Strategy & Planning 

• Collaborate on the Amazon media planning across campaigns and channels 

• Support weekly progress meetings through data analysis with cross-functional and agency partners 

• Innovate campaign media strategy to support business priorities, category objectives, communications calendar, and commercial goals 

• Partner with third party agency providers on 360 activation plan ideation and development. Create and iterate media scenarios grounded in data, research, consumer trends, and best practices to deliver on multiple objectives and budget sizes. 

• Collaborate with network and platform providers to ensure Amazon is at the forefront of the conversation and pushing boundaries across the industry with our partners.  

• Act as a trusted partner and subject matter expert to the broader Amazon organization; representing media and our go to market investments while thinking outside the box 

• Help foster a culture of innovation, collaboration, and continuous learning. 

Production & Execution 

• Constantly optimize the execution of all media plans for the SharkNinja Amazon brands through data-driven decisions and media technology. 

• Pivot and make quick decisions based on in-market performance and opportunities that arise within lead time to maximize our business impact with all investments. 

• Proactively perform data analysis focused on improving media efficiency, understanding market trends, and monitoring competitive segments. 

• Connect-the-dots between all business facets to ensure media timing and spend is in line with key selling periods, inventory availability, and promo events and react quickly to implement contingencies if needed. 

• Effectively communicate media performance to internal stakeholders 

• Ideate with Brand and Creative teams on custom content, experiential and brand partnership campaigns. 

• Partner with cross functional teams to ensure strategy remains consistent through execution and comms development. 

• Project manage initiatives in alignment with media plan and quickly pivot to support ad hoc requests.  

• Manage significant budgets across campaigns, accurately account for billing in a timely manner. 

Analysis and Success Measurement 

• Monitor not only media KPIs but how media investments are impacting the business; spotting smoke before it is fire when there is an issue and using data/insights to capitalize on what is working well. 

• Collaborate with Category Management, Commercial Analytics, and E-commerce teams to understand the broader impact of media delivery on sales channels. 

• Continue to stress test defined KPIs and identify new indicators for commercial success. 

• Ensure inputs and results of Marketing Mix Model programs are addressed swiftly and accurately to inform planning as best as possible. 

Skills & Experience  

• Minimum 2-3 years of hands-on keys experience managing Amazon sponsored ads and DSP   

• Demonstrated success in managing large budgets and complex item catalogues within the consumer goods industry. 

• Experience working with third party platforms such as Skai or Pacvue  

• Experience with non-Amazon retail media such as search, programmatic, social, etc is a plus 

• 4-year degree in relevant field. 

• Strong analytical skills and ability to interpret data to drive strategic decision-making. 

• Familiarity with future technologies, such as Amazon Marketing Stream, Amazon Marketing Cloud, and AI, is desirable. 

• Excellent communication and organizational skills with a methodological approach to work.  

• Experience managing external agency relationships and collaborating with cross-functional teams. 

• Results-oriented mindset with a focus on achieving performance marketing objectives, incremental return on ad spend, and new customer acquisition. 

Role Overview

The Senior Sales Operations Manager is a critical strategic partner responsible for driving revenue growth, margin optimization, and operational excellence across assigned retail accounts. This role serves as the primary operational owner of the business, translating data and insights into actionable strategies across forecasting, inventory management, demand planning, trade spend, and supply chain execution.

This position plays a leadership role in identifying risks and opportunities in real time, guiding cross-functional decision-making, and proactively influencing outcomes. The Senior Sales Operations Manager collaborates closely with Sales Leadership, Finance, Supply Chain, Demand Planning, and Analytics, as well as senior customer stakeholders, to ensure alignment and execution against business objectives.

Key Responsibilities

Strategic Business Ownership

• Serve as the primary operational lead for Amazon Canada, owning demand planning, inventory health, purchase order execution, POS and trend analysis, and trade spend performance.
• Monitor real-time business performance, identify material risks or opportunities, and recommend data-driven action plans to drive results.
• Act as a trusted advisor to Sales Directors and Account Teams by providing forward-looking insights and scenario-based recommendations.

Forecasting, Inventory & Supply Chain Leadership

• Lead cross-functional forecasting, inventory planning, and order management processes in partnership with Sales, Demand Planning, and Supply Chain teams.
• Ensure accurate forecasting inputs within SFO, including new item setup, pricing updates, and data governance standards.
• Partner with customer demand planning and replenishment teams to align forecasts, service-level expectations, and inventory strategies.
• Oversee coordination of domestic and import orders, managing availability timelines and mitigating supply risks.

Performance Analytics & Executive Reporting

• Own weekly, monthly, and quarterly business reporting, highlighting key trends, risks, and calls to action.
• Deliver monthly financial updates and conduct deep-dive analyses into sales performance, margin, inventory productivity, and promotional effectiveness.
• Track and evaluate promotional performance versus expectations and collaborate with analytics partners to inform future shipment and inventory strategies.

Trade Spend & Promotional Management

• Partner with Account Management and Finance teams to plan, manage, and optimize trade spend investments.
• Input and maintain confirmed promotional plans within forecasting systems to ensure accurate demand signals.
• Evaluate return on investment for promotions and provide leadership with actionable insights.

Customer & Cross-Functional Leadership

• Develop deep expertise in customer-specific requirements, processes, and systems, serving as a key point of escalation and influence with regards to forecast, orders and inventory.
• Lead regular inventory and replenishment discussions with customer teams, driving alignment and accountability.
• Collaborate with the extended Amazon team to develop customer-facing materials, including weekly flash reports, monthly business reviews, consensus decks, and executive presentations.
• Ensure timely communication and alignment across internal teams to drive execution excellence.

Qualifications & Experience

• Bachelor’s degree in Business, Finance, Supply Chain, Analytics, or related field; MBA or advanced degree a plus.
• 7–10+ years of experience in sales operations, demand planning, supply chain, finance, or analytics within the consumer products industry.
• Proven experience supporting Amazon and/or large-scale retail accounts preferred.
• Demonstrated ability to synthesize complex data sets into clear insights and strategic recommendations.
• Advanced proficiency in Microsoft Excel, PowerPoint, and business analytics tools.
• Strong leadership presence with excellent communication, presentation, and stakeholder management skills.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, deadline-driven environment.
• Track record of influencing cross-functional teams and driving results without direct authority.
• Willingness to travel up to approximately 20% for corporate events and HQ visits (Needham, MA).

#LI-REMOTE

The Sales Operations Analyst plays a pivotal role within the EMEA Operations team, delivering analytical insight and strategic support to SharkNinja’s cross-functional partners across Sales and Demand Planning. This position partners closely with the Sales Ops Manager to optimize forecasting, inventory management, purchase order execution, and overall business performance.

This opportunity is ideal for a motivated and strategic Sales Analyst or Demand Planner who thrives in a fast-paced, data-driven environment and enjoys turning complex data into actionable insights.

What you'll do:

• Generate and distribute weekly business performance reports, identifying key trends, risks, and recommended actions.
• Monitor sales performance against promotional forecasts and recommend future shipment strategies based on results.
• Collaborate closely with customer demand planning teams and Account Managers to support forecasting, inventory planning, order management, and supply chain coordination.
• Input and maintain forecasts within SharkNinja’s planning system (SFO).
• Support the end-to-end demand planning process by tracking category trends and incorporating insights into forward-looking forecasts.
• Identify opportunity gaps and risks, clearly communicating actions required to drive improved performance.
• Conduct ad hoc analyses, rapidly assessing business situations and determining the data required to inform decision-making.
• Demonstrate curiosity and initiative in developing creative, data-backed solutions.

What you'll bring:

• Bachelor’s degree or equivalent professional experience.
• 3+ years of experience in category management, sales analysis, demand planning, or financial analysis.
• Advanced proficiency in Microsoft Excel and Office Suite (critical requirement).
• Strong experience working with pivot tables, large data sets, and data visualization/chart building.
• Ability to translate complex data into clear, concise business insights.
• Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Proven ability to present insights and collaborate effectively with both internal and external stakeholders.
• Excellent communication and interpersonal skills.

Media Specialist, Amazon (SharkNinja) 

OVERVIEW: 

The Amazon Marketing Team within SharkNinja drives our products through the Amazon platforms across Europe – from setup, content, optimisation and creative positioning through to driving demand and awareness.  We strive to deliver best in class content and seamless customer journey that translates into high visibility, strong conversion and long-term brand growth.    

We’re seeking a collaborative and detail-driven Digital Marketing Specialist to support Digital Marketing Managers across the Amazon Advertising ecosystem. This role is focused on enabling great work by supporting campaign planning, coordinating with creative and agency partners, and helping turn data into insights that improve performance. 

This is a hands-on role suited to someone who enjoys working closely with others, has a strong eye for detail and creative effectiveness, and is excited to build deep expertise in Amazon marketing. 

What You'll Do:

• Support Digital Marketing Managers with the execution, and day-to-day support of campaigns across Sponsored Ads, DSP, social, affiliates, and emerging formats 

• Assist with the briefing, implementation and performance reporting of creative assets across Amazon ad formats 

• Support creative testing initiatives across messaging, formats, imagery, and placements by arranging tests and tracking results 

• Work closely with agency partners to support day-to-day comms, delivery, ensuring tasks are completed accurately and on time 

• Update and maintain performance dashboards and reports to support team decision-making 

• Help identify and share performance trends, issues, and opportunities with Digital Marketing Managers 

• Support analysis using AMC, Retail Analytics, and internal BI tools under guidance to better understand customer behaviour and campaign performance 

• Document learnings, test results, and best practices to support continuous improvement across the team 

• Work closely with Amazon sales, content, brand, and creative teams to support aligned execution 

• Act as a dependable point of support to help ensure smooth delivery across multiple managers and workstreams 

• Maintain high standards of accuracy, organisation, and documentation across campaigns and reporting 

• Support budget tracking, PO set-up, and invoice reconciliation under manager guidance 

What You'll Bring:  

• 1–3 years’ experience in digital marketing, performance marketing, or eCommerce (Amazon experience preferred) 

•  Understanding of Amazon’s advertising ecosystem, particularly Sponsored Ads and PPC (DSP experience a plus) 

• Experience working with agencies or creative partners is desirable 

• Strong attention to detail and confidence working with data and performance metrics 

• Interest in creative effectiveness and how messaging, imagery, and formats impact performance 

• Curious mindset with a desire to learn and test new ideas 

• Highly organised and comfortable supporting multiple stakeholders and priorities 

• Collaborative and dependable, with a proactive approach to problem-solving 

• Comfortable working in a fast-paced, evolving environment 

• Clear and confident communicator, able to share insights and updates effectively 

• Comfortable working as part of a team and supporting others to succeed 

• Positive, growth-oriented mindset with a willingness to learn and develop 

#LI-Hybrid

In the role of Marketing Specialist, you will be at the center of elevating SharkNinja’s Amazon marketing efforts to the next level.  We are focused on innovating this space to create a competitive advantage for our business and you will be at the center of this exciting journey. 

The role will be responsible for supporting the improvement of on-site user experience and delivery of integrated media campaigns to maximize commercial impact within the US business unit. You will have a strong understanding of Amazon media and experience optimizing Amazon SEO. This role will support the Amazon sales org directly and work cross-functionally with the marketing team to drive the US business through efficient and effective media execution.  

You should have experience in Amazon Sponsored Advertising & DSP, have a strong understanding of Amazon Marketing Cloud, be familiar with foundational SEO optimizations, and come with a proven track record of success in managing large complex budgets and item catalogs. You will be responsible for contributing to the strategy and execution of on-platform and off-platform paid media through collaborating with external agency partners to achieve marketing objectives.  Additionally, you will support integrating future technologies, such as third-party media platforms, data clean rooms, artificial intelligence, and machine learning to drive competitive advantages.    

You will stay ahead of trends to ensure the brand deploys best-in-class media campaigns that mirror the values of innovation, relentlessness, and creativity. You’ll measure success on the effectiveness and efficiency of media performance - and ladder up to the global marketing objectives. 

Strategy & Planning 

• Collaborate on the Amazon media planning across campaigns and channels 
• Audit, deploy, and maintain strong SEO best practices  
• Support new product launches through ASIN creation within Vendor Central 
• Support weekly progress meetings through data analysis with cross-functional and agency partners 
• Innovate campaign media strategy to support business priorities, category objectives, communications calendar, and commercial goals 
• Partner with third party agency providers on 360 activation plan ideation and development. Create and iterate media scenarios grounded in data, research, consumer trends, and best practices to deliver on multiple objectives and budget sizes. 
• Collaborate with network and platform providers to ensure Amazon is at the forefront of the conversation and pushing boundaries across the industry with our partners.  
• Act as a trusted partner and subject matter expert to the broader Amazon organization; representing media and our go to market investments while thinking outside the box 
• Help foster a culture of innovation, collaboration, and continuous learning. 

Production & Execution 

• Regularly update and refine SEO tactics based on performance metrics and changing market trends  
• Constantly optimize the execution of all media plans for the SharkNinja Amazon brands through data-driven decisions and media technology. 
• Support new product launches to ensure each product is set up for success through strong best practices 
• Pivot and make quick decisions based on in-market performance and opportunities that arise within lead time to maximize our business impact with all investments. 
• Proactively perform data analysis focused on improving media efficiency, understanding market trends, and monitoring competitive segments. 
• Connect-the-dots between all business facets to ensure media timing and spend is in line with key selling periods, inventory availability, and promo events and react quickly to implement contingencies if needed. 
• Effectively communicate media performance to internal stakeholders 
• Ideate with Brand and Creative teams on custom content, experiential and brand partnership campaigns. 
• Partner with cross functional teams to ensure strategy remains consistent through execution and comms development. 
• Project manage initiatives in alignment with media plan and quickly pivot to support ad hoc requests.  
• Manage significant budgets across campaigns, accurately account for billing in a timely manner. 

Analysis and Success Measurement 

• Monitor not only media KPIs but how media investments are impacting the business; spotting smoke before it is fire when there is an issue and using data/insights to capitalize on what is working well. 
• Collaborate with Category Management, Commercial Analytics, and E-commerce teams to understand the broader impact of media delivery on sales channels. 
• Continue to stress test defined KPIs and identify new indicators for commercial success. 
• Ensure inputs and results of Marketing Mix Model programs are addressed swiftly and accurately to inform planning as best as possible. 

Desired Skills & Experience  

• Minimum 2-3 years of hands-on keys experience managing Amazon sponsored ads and DSP   
• Demonstrated success in managing large budgets and complex item catalogues within the consumer goods industry. 
• Strong foundational best practices and experience optimizing SEO and Content within Amazon 
• Experience working with third party platforms such as Skai or Pacvue  
• Experience with non-amazon retail media such as search, programmatic, social, etc is a plus 
• 4-year degree in relevant field. 
• Strong analytical skills and ability to interpret data to drive strategic decision-making. 
• Familiarity with future technologies, such as Amazon Marketing Stream, Amazon Marketing Cloud, and AI, is desirable. 
• Excellent communication and organizational skills with a methodological approach to work.  
• Experience managing external agency relationships and collaborating with cross-functional teams. 
• Results-oriented mindset with a focus on achieving performance marketing objectives, incremental return on ad spend, and new customer acquisition.

SharkNinja is seeking a high-impact Director, Pure Players – LATAM Expansion to own and scale the company’s Amazon and Mercado Libre businesses in LATAM (excluding Mexico). This role carries full commercial and operational accountability for Pure Player performance in-market, including revenue growth, profitability, execution excellence, and platform partnership development. 

The Director will act as the single-threaded owner of LATAM Expansion markets Pure Player strategy, translating SharkNinja’s Global Amazon COE playbook into locally relevant execution across both Amazon and Mercado Libre. This leader will manage in-market performance pods, influence cross-functional partners, and serve as the senior point of contact with Amazon Brazil and Mercado Libre LATAM Expansion markets leadership. 

This role reports directly to the VP, Pure Players – Americas Expansion; partnering closely with the Global Pureplay COE, LATAM strategy leadership, and Americas retail stakeholders. 

Key Responsibilities 

P&L Ownership & Commercial Leadership 

• Own the Pure Player P&L for LATAM Expansion markets, including Amazon and Mercado Libre. 

• Deliver sustainable growth in POS, contribution margin, and retailer gross margin. 

• Set annual and quarterly revenue, margin, and investment targets across platforms. 

• Balance growth ambitions with long-term channel strategy protection. 

Platform Strategy & Joint Business Planning 

• Lead Amazon Brazil and Mercado Libre LATAM strategies, aligned to COE principles and local market dynamics. 

• Own development and execution of Joint Business Plans (JBPs) with both platforms. 

• Lead senior-level negotiations across promotions, media, visibility, fulfillment programs, and commercial terms. 

• Build and maintain executive relationships with Amazon and Mercado Libre leadership teams. 

Operating Model & Execution Excellence 

• Deploy the COE maturity model and High Impact Initiatives across LATAM Expansion markets. 

• Establish disciplined operating rhythms (WBRs, MBRs, QBRs) with clear KPI ownership. 

• Drive excellence across pricing, promotions, content, media, conversion, inventory, and fulfillment. 

• Ensure retail readiness for key tentpoles and peak moments. 

People & Pod Leadership 

• Lead and develop the LATAM Pure Player performance pod, including Amazon and Mercado Libre account leads. 

• Foster a high-performance culture grounded in accountability, speed, and continuous improvement. 

• Coach teams to operate as owners, not order-takers. 

Cross-Functional & Regional Collaboration 

• Partner closely with Marketing, Product, Operations, Finance, and Supply Chain to align Pure Player strategies with broader LATAM and Americas priorities. 

• Coordinate with LATAM and Global COE leaders to scale best practices and drive capability building. 

• Lead cross-platform and cross-market initiatives as needed. 

Insights, Governance & Executive Communication 

• Serve as the executive voice for Pure Players in LATAM Expansion markets. 

• Provide clear, data-driven updates on performance, risks, and opportunities to senior leadership. 

• Ensure strong forecasting, inventory planning, and risk mitigation. 

Qualifications: 

• Bachelor’s degree in Business, Marketing, Digital Commerce, or related field (MBA is a plus). 

• 8+ years of experience in digital commerce, sales, or marketing, including at least 4+ years managing Amazon + Mercado Libre business directly (ideally in LATAM). 

• Deep understanding of Amazon + Mercado Libre's retail platform, algorithms, and commercial levers, including advertising, content, pricing, promotions, and operational metrics. 

• Experience managing high-level retail negotiations and JBPs. 

• Proven leadership in developing digital commerce strategies in FMCG or Consumer Electronics / Durable Goods industries. 

• Fluency in Portuguese, Spanish and English 

• Strong analytical mindset, with hands-on experience using retail analytics, sell-out tools, and eCommerce KPIs. 

Skills & Competencies: 

• Strategic thinker with strong business acumen and commercial orientation. 

• Customer- and consumer-obsessed with a strong sense of ownership. 

• Highly collaborative, able to influence cross-functional teams and lead through others. 

• Skilled in digital merchandising, performance marketing, and retail media. 

• Analytical and data-driven with strong executional discipline. 

• Comfortable working in fast-paced, matrixed organizations across regions and time zones. 

Media Manager, Amazon Europe (SharkNinja) 

OVERVIEW: 

The Amazon Marketing Team within SharkNinja drives our products through the Amazon platforms across Europe – from setup, content, optimisation and creative positioning through to driving demand and awareness.  We strive to deliver best in class content and seamless customer journey that translates into high visibility, strong conversion and long term brand growth.    

We’re seeking a strategic and performance-driven Digital Media Manager to own demand generation with the Amazon Advertising eco system.  This role is not about just managing advertising but actively creating solutions and strategies that drive profitable growth.  You’ll take full ownership of Amazon media strategy and execution, partnering with internal teams, cross function teams and agency partners to deliver measurable profitable growth.    

What You'll Do:

• Strategy Development: Own the strategic roadmap for Amazon paid media, aligned with business priorities and growth targets 

• Campaign Management: Plan, launch, and optimise campaigns with agency partners across Amazon DSP, AMS and emerging Amazon formats.  Leverage AMC data to identify customer behaviours, map conversion paths and refine audience targeting.   

• Performance Ownership: End to End accountability for performance across the Amazon Media funnel from awareness to conversion to repurchase.   

• Analytics and Reporting: Obsess over performance dashboards, track KPIs, and translate insights into actionable strategies. Communicate results clearly to stakeholders at all levels. 

• Data Obsessed: Live in the data. Use insights from AMC, Retail Analytics, and internal BI to find opportunities, kill inefficiencies, and scale winners fast. 

• Budget Management: Own and optimise media budgets, ensuring efficiency, growth, and ROI. 

• Conversion Optimization: Partner with content, creative and UX teams to test messaging, imagery, and landing experiences that move the needle. 

• Market and Competitor Intelligence: Stay ahead of market trends, category shifts, and competitor tactics. Actively shape how SharkNinja shows up on Amazon. 

• Agency and Partner Management: Direct external agencies and partners with clarity and accountability. Set clear objectives, KPIs, and performance thresholds. 

• Cross-Functional CollaboraAptostion: Work hand-in-glove with Amazon sales, content, brand, creative, and regional and global media teams to ensure aligned execution and feedback loops. 
• Innovation & Testing: Run a continuous test-and-learn agenda across audiences, creatives, placements, and formats to drive incremental gains.

What You'll Bring: 

• 4-6 years of experience in Amazon Digital Marketing, ideally in a fast-paced, high-growth environment. 

• Deep understanding of Amazon’s advertising ecosystem, including DSP, PPC, Sponsored Ads, and AMC. 

• Proven experience with AMC or working closely with analytics teams to activate data insights into media strategy. 

• High analytical acumen with strong data storytelling skills; able to build a narrative from numbers. 

• Demonstrated success managing substantial budgets and delivering tangible business outcomes. 

• Experienced in briefing, managing and challenging media and creative agencies. 

• Strong project management skills, can juggle multiple priorities and move fast while maintaining accuracy and accountability. 

• Growth mindset, always looking for what’s next, what can be better, and how to move faster. 

• Comfortable in ambiguity and adept at navigating change across markets and platforms. 

• Strong communicator, confident presenting to senior leadership, comfortable translating complexity into clarity. 

We are seeking an eCommerce Key Account Manager , to be a vital member of the Amazon Sales Team, responsible for driving SharkNinja’s "Amazon Obsessed with Winning" promotional strategy and executional management. Reporting directly to the Sales Director for Amazon, you will deliver critical elements of our commercial playbook while owning key external relationships across Amazon Vendor Services and other Pure Player Vendor Managers. 

This role requires strong cross functional partnership across data, finance, operations, performance marketing, content and sales strategy to ensure full ability to outperform. Additionally, you will manage financial agreements and budgeting including ROI analysis to maximize spend efficiency along with market share. You will support the sales strategy by identifying growth opportunities, analyzing promotions and pricing, and assessing potential market threats, while collaborating with internal product teams to evaluate assortment productivity and contribute to long-term strategic planning.

Key Responsibilities:

• Drive the "Amazon Obsessed with Winning" model by optimizing daily performance and projections.
• Serve as the primary point of contact for Amazon Vendor Services & other Pure Player VMs, establishing and nurturing strong relationships to drive sales growth and increase market share.
• Collaborate with cross-functional teams, including media, content, brand, and operations, to ensure seamless execution of account plans, forecast attainment and exceptional customer experiences.
• Conduct regular business reviews with customers to analyze performance, identify growth opportunities, and develop tailored strategies to drive business expansion.
• Partner and execute an advanced, complicated assortment, pricing and promotion strategy.
• Skillfully negotiate pricing, terms, and promotions to optimize revenue generation while fostering mutually beneficial partnerships with retailers.
• Stay up-to-date with market trends, competitor activities, and consumer preferences to provide insights and recommendations to internal teams.
• Monitor sales performance, analyze data, and generate comprehensive reports to track progress, identify areas for improvement, and inform strategic decision-making to achieve market share expansion.
• Collaborate with demand planning and supply chain teams to optimize the flow of goods, ensuring accurate forecasting and efficient inventory management and timely order fulfillment.
• Ability to drive organic product ranking to increase traffic, maximize conversion and sales.

Education and Experience:

• Bachelor’s Degree or equivalent experience.
• 5+ years of relevant experience in a strategic sales, promotional management or commercial account management for an ecommerce customer.
• Proven ability to develop ecommerce 4P strategies and manage a complex assortment effectively.
• Advanced proficiency in Vendor / Seller Management, Microsoft Office Suite, including Excel, Outlook, and PowerPoint.
• Ability to handle multiple projects in a fast-paced work environment.
• Strong communication and interpersonal skills for effective cross-functional collaboration.
• Beauty industry background is preferred. 

#LI-remote 

About the Role

The Sales Operations Specialist supports day-to-day operational activities that help drive sales performance for assigned retail accounts. Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance.. This role works closely with SharkNinja Internal teams to help track business performance, maintain forecasts, and support execution across key operational processes.

Key Responsibilities

• Support operational activities related to demand planning, inventory tracking, purchase orders, and sales performance reporting
• Assist in pulling and maintaining weekly business reports, highlighting trends, risks, and opportunities
• Help track promotional performance against expectations and support future shipment and forecasting plans
• Work closely with Sales, Demand Planning, and Supply Chain teams to support forecasting, inventory planning, and order management
• Maintain forecasts, pricing updates, and new item information within internal systems (training provided)
• Participate in weekly calls with customer replenishment or planning teams to review recent results and updates
• Coordinate order timing and availability with internal supply chain partners
• Support trade spend tracking and ensure confirmed promotional plans are reflected in forecasting tools
• Assist with customer presentations, business reviews, and recurring reporting (e.g., weekly and monthly updates)
• Build working knowledge of the kitchen and floor care category, including products, consumers, and competitors
• Help prepare monthly performance summaries and basic analysis of sales and operational metrics

Qualifications

• Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
• 1–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
• Strong interest in data analysis, forecasting, and operational problem-solving
• Comfortable working with data in Excel and learning new systems and tools
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
• Clear communicator who enjoys working cross-functionally and learning from others
• Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
• Willingness to travel occasionally (up to ~20%) for team meetings or corporate events

Role Overview

We are seeking a National Account Manager, Amazon to lead SharkNinja’s Amazon US business at a national scale, owning the strategic, commercial, and operational performance of one of our most critical retail partnerships. This role is accountable for driving topline growth, profitability, and market share through best-in-class execution of SharkNinja’s “Amazon Obsessed with Winning” strategy, while serving as the day-to-day owner of our Amazon Vendor relationship.

The National Account Manager will operate as the general manager of the Amazon account, with ownership of promotional, pricing and assortment strategy, with shared responsibility of forecasting and profitability management. Success in this role requires exceptional cross-functional leadership, advanced Amazon expertise, and the ability to translate data and insights into decisive commercial action.

Key Responsibilities

Strategic Account Leadership

• Own the national Amazon account strategy, translating SharkNinja’s enterprise goals into executable annual, quarterly, and weekly plans that deliver sustained growth and share gains.
• Serve as the primary point of contact for Amazon Vendor Manager, building trusted partnerships that influence category strategy, joint business planning, and long-term growth initiatives.
• Lead regular executive-level business reviews with Amazon.

Commercial & Financial Ownership

• Manage the financial health of the Amazon business, including trade investment, profitability analysis, and margin optimization.
• Lead advanced pricing, promotion, and funding strategies across a complex national assortment to maximize revenue, margin, and competitive position.
• Partner closely with Strategic Sales to drive successful promotional strategies.

Performance & Growth Acceleration

• Drive daily, weekly, and monthly performance management across traffic, conversion, organic ranking, and sales velocity.
• Identify and unlock growth opportunities through assortment optimization, new item launches, lifecycle management, and whitespace analysis.
• Monitor competitive dynamics, category trends, and consumer behavior to proactively mitigate risk and capitalize on market opportunities.

Cross-Functional Leadership

• Act as the connective tissue across sales strategy, performance marketing, content, operations, supply chain, demand planning, data & analytics, and product teams to ensure flawless execution at scale.
• Collaborate with Amazon Sales Operations and Demand Generation teams to ensure forecast accuracy, inventory health, and align on content strategies and media allocations.

Executional Excellence

• Ensure best-in-class execution of Amazon retail fundamentals including availability, content quality, and promotions.
• Leverage data and reporting tools to track KPIs, diagnose performance drivers, and inform strategic decision-making.
• Champion continuous improvement by identifying process efficiencies, automation opportunities, and scalable best practices.

Education & Experience

• Bachelor’s degree or equivalent experience required.
• 7+ years of progressive experience in ecommerce sales, national account management, or commercial leadership, with deep Amazon Vendor or Seller Central expertise.
• Proven success managing a large-scale, complex Amazon business with ownership of strategy, financials, and execution.
• Demonstrated ability to build and lead sophisticated 4P strategies (product, price, promotion, placement) across broad assortments.
• Advanced proficiency in Amazon tools and reporting, Microsoft Excel, PowerPoint, and data-driven performance analysis.

Key Capabilities

• Strategic thinker with a bias for action and results
• Exceptional cross-functional influencer and communicator
• Highly analytical, comfortable operating in ambiguity, and adept at prioritizing in a fast-paced environment
• Deep understanding of Amazon’s retail ecosystem and what it takes to win at scale

#LI-remote

Position based in our Madrid office (Hybrid - 3 days a week). 

As we continue to grow, we are excited to add a Key Account Manager to our team.  

OVERVIEW: 

As part of the phenomenal growth SharkNinja has achieved over the last few years in Spain, we are looking for a new Key Account Manager. This position will be key to driving the next phase of the business development in Spain and to reinforce our fantastic sales team.  

Here are some of the EXCITING things you’ll get to do: 

• Build a sales strategy that achieves & exceed sales and margin targets for your accounts 

• Be the category captain amongst our retailers 

• Ensure that Shark & Ninja are represented in a positive and professional manner at all times both on-line and off-line 

• Planning and executing activities for both on-line, in-store and off-page to drive strong sales out performance 

• Ensure accurate forecasting in line with individual and company goals 

• Work within agreed Promotional (SOA) to ensure sales & margin targets are met 

• Negotiate winning scenarios for both SharkNinja and the customer at all times 

• Interpret market and sell out data into business opportunities 

• Organization of trade shows and retail events 

• Reporting of competitive activities & pricing 

• Identify opportunities to deliver incremental business. 

• Participate in tradeshows, sales meetings and other Company events as required. 

ATTRIBUTES & SKILLS: 

• Fluent English and Spanish

• Minimum 7 years of successful sales experience. 

• Previous experience in the consumer goods industry 

• Appetence to our unique products 

• Results driven, Strong negotiator, Exceptional analytical skills 

• Oral and written communication with impact 

• Professional expertise 

• Excel, PowerPoint, Presentation skills & Microsoft skills 

• Interpersonal/collaborative skills 

#LI-Hybrid

SharkNinja is seeking a Senior eCommerce Director, LATAM Pure Players to lead and scale our marketplace business across Latin America, with primary focus on Mexico and Brazil. This leader will own the full regional P&L and drive profitable growth across both 1P (Vendor) and 3P marketplace models.

The ideal candidate brings deep, hands-on experience managing both Amazon, Mercado Libre, with proven success operating in Mexico and ideally Brazil (both strongly preferred). This leader will combine strong marketplace fundamentals with business development expertise, including launching and scaling US-based brands into LATAM.

This role requires strong executive presence, with the ability to influence C-suite stakeholders internally and externally, lead high-stakes joint business planning, and represent SharkNinja as a strategic partner to Amazon and Mercado Libre leadership.

Key Responsibilities

LATAM Marketplace Leadership & P&L Ownership

• Own and drive the full LATAM P&L across Amazon and Mercado Libre, delivering revenue growth, margin expansion, and market share gains.
• Lead strategic joint business planning (JBP) with senior marketplace leadership, influencing long-term growth strategies and investment priorities.
• Define and execute the LATAM marketplace strategy across 1P and 3P models, optimizing channel mix, profitability, and scalability.
• Lead regional business development initiatives, successfully launching and scaling SharkNinja brands from the US into Mexico, Brazil, and broader LATAM markets.
• Optimize pricing, trade investment, and promotional strategy to maximize ROI and contribution margin.

Performance Optimization & Financial Rigor

• Own demand forecasting, inventory planning, and trade spend management to ensure forecast accuracy, in-stock excellence, and working capital efficiency.
• Drive performance across key marketplace levers including traffic, conversion rate, and average order value (AOV).
• Manage margin to contribution targets, balancing topline growth with bottom-line profitability.
• Establish disciplined operating cadences, KPIs, and performance dashboards to drive accountability across the region.

Cross-Functional eCommerce Pod Leadership

• Build and lead a high-performing, cross-functional LATAM eCommerce “pod” inclusive of Sales, Marketing, Digital/Advertising, Finance, and Supply Chain.
• Drive alignment between global brand strategy and localized marketplace execution.
• Elevate organizational capability in Mexico and Brazil, building scalable processes and local market expertise.
• Foster a culture of ownership, speed, and data-driven decision-making.

Executive Influence & Strategic Partnership

• Serve as the executive face of SharkNinja to Amazon and Mercado Libre leadership across LATAM.
• Influence senior internal stakeholders, including C-suite leaders, through clear financial storytelling, strategic recommendations, and performance transparency.
• Translate marketplace insights into actionable regional and global growth strategies.
• Navigate complex negotiations and trade-offs with confidence, credibility, and strong executive presence.

Qualifications & Experience

• Bachelor’s degree required; MBA preferred.
• 10+ years of progressive eCommerce leadership with full P&L ownership.
• Direct experience managing both Amazon and Mercado Libre marketplaces.
• Experience operating in Mexico or Brazil; experience in both strongly preferred.
• Proven experience managing both 1P (Vendor) and 3P marketplace models.
• Demonstrated success launching and scaling US brands into LATAM markets strongly preferred.
• Deep understanding of core marketplace business drivers, including:
• Demand forecasting and inventory planning
• Trade and marketing spend management
• Margin and contribution profitability
• Traffic, conversion, and AOV optimization
• Experience leading cross-functional eCommerce pod structures.
• Exceptional negotiation skills and executive-level communication capability.
• Strong analytical and financial acumen; advanced proficiency in Excel, Power BI, and marketplace analytics tools.