MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As Website Growth Manager, you will be responsible for ensuring our website delivers measurable growth in leads and product signups. You’ll own the strategy and execution for conversion rate optimization, personalization, and analytics — with a special emphasis on leveraging AI to accelerate insights and experimentation. You’ll partner with design, engineering, and product marketing to create high-performing landing pages, scalable infrastructure, and compelling messaging.

This role is ideal for a data-driven, AI-savvy marketer who thrives at the intersection of analytics, UX, and experimentation.

What you’ll do:

• Optimize the website for conversion by running A/B tests and implementing personalization, leveraging AI tools (e.g., Clay, ChatGPT, Claude) to accelerate insights and deliver tailored messaging.
• Partner with the SEO team to optimize website content for SEO, focusing on AI-driven search and product-led SEO, where applicable.
• Partner with design, product marketing, and demand generation on landing pages, site redesigns, and information architecture improvements to drive usability and conversions to leads and trials.
• Lead and prioritize the web development queue, balancing growth experiments, campaign support, and search optimization.
• Own website analytics and attribution: build dashboards, track conversions, and partner with Marketing Ops and engineering on reporting and funnel visibility.
• Integrate qualitative research (usability tests, heatmaps, surveys) with qualitative data, using AI-driven analysis to refine conversion paths.
• Ensure site quality, scalability, and performance through audits, monitoring, and AI-based anomaly detection.
• Recommend and manage tools for analytics, testing, personalization, and AI-enhanced web  marketing.
• Update and publish new content/web pages on Webflow.

About you:

• 4+ years in web or growth marketing, ideally in B2B SaaS.
• Proven track record running A/B tests and driving measurable conversion improvements.
• Strong ability to apply AI for personalization, content optimization, and data analysis.
• Hands-on experience with AI tools (e.g., Clay, ChatGPT, Claude, or similar).
• Proficiency with Webflow and Optimizely (or similar tools).
• Experience in web analytics platforms (GA4, Mixpanel, Amplitude) and attribution modeling.
• Knowledge of tracking and measuring AI search/chat traffic (referrals, click-throughs, attribution).
• Understanding of technical web performance (Core Web Vitals, page speed, SEO best practices).
• Experience collaborating with SEO teams to drive product-led SEO and optimize for AI-driven search.
• Familiarity with AI-first search standards like LLMs.txt and schema markup.
• Strong project management and cross-functional collaboration skills.
• Bonus: experience with AI-supported localization and multi-language web operations. Language skills in Spanish, French, and/or Portuguese.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

ABOUT THE ROLE

As the Director of Facility Operations, you will own the performance, uptime, and efficiency of our mining site portfolio. This is a hands-on, field-oriented leadership role responsible for driving operational excellence across multiple sites while staying closely connected to both corporate vision and on-the-ground execution.

This role is based in Miami, FL but will require regular travel to mining sites in Texas, Canada, and New York. In this crucial role, you will work closely with site leadership, engineering reps, finance teams, and company leadership to align strategy with execution across all locations. Success in this role is striking the perfect balance between corporate and site-level leadership - one day may require you to roll up your sleeves and help with a site-level, hands-on project and the next day may have you briefing an update back at headquarters in Miami.

An ideal candidate in this role is someone who wants to be a people leader with the ability to lead through complexity, make decisive calls in real-time environments, and hold teams accountable, while building strong partnerships across the organization. This role is ideal for a high-performing, multi-functional operator looking to take their career to the next level and expand their leadership impact. A successful Director of Facility Operations will have the rare opportunity to learn Hut 8's mining business from top to bottom and grow with an extremely exciting company. 

WHAT YOU’LL DO

• Own and drive performance across a portfolio of mining sites, including uptime, hashrate efficiency, site P&Ls, and operational KPIs 
• Partner with and hold site leadership accountable for delivering safe, reliable, and high-performing mining operations 
• Maintain a strong on-site presence through regular travel, ensuring alignment between corporate strategy and field execution 
• Collaborate cross-functionally to build and execute cost structures aligned with company-wide financial targets 
• Lead the development, standardization, and continuous improvement of SOPs across all mining sites 
• Drive site deployment and ramp-up efforts, working closely with internal teams and external partners to ensure successful execution 
• Identify, diagnose, and lead resolution of power, cooling, and infrastructure-related issues, implementing redundancy and mitigation strategies 
• Oversee maintenance programs and vendor relationships, including RFP processes and contractor selection across regions 
• Analyze site-level performance data and translate insights into actionable improvements across the portfolio 
• Lead recruiting, development, and performance management of site leadership, building strong, accountable teams 
• Reinforce a culture of continuous improvement, personal accountability, and operational excellence across all locations 
• Serve as a mentor and reliable partner to site-level leadership - ensuring your leaders grow professionally and help their own teams grow as a result 

ABOUT YOU

• 3-7 years of experience in leading operational teams in a geographically dispersed environment (related military experience would be considered) 
• Previous experience in mining operations, data center operations, or large-scale infrastructure environments is a huge plus but not required 
• Bachelor’s degree in Engineering, Business Administration, Industrial Science, or related field (or equivalent experience) is preferred but not required - 
• Strong understanding of power infrastructure, cooling systems, and uptime-critical operations is preferred but not required 
• Hands-on leadership style with the ability to balance collaboration and accountability 
• High degree of ownership, urgency, organization, and resilience in fast-paced, high-pressure environments 
• Comfortable operating in 24x7 environments and responding to real-time operational challenges 
• Ability to work as a member of a fast-paced, collaborative, and high-performing team is paramount to this role – your success in this role will not just come from how hard you work as an individual, but how strong of a team you help create across the facility
• Strong communication is a must - you will constantly be required to run in-person/virtual meetings, speak in front of large crowds, send emails to vendors and company leaders, use written communication to quickly convey updates on messaging platforms, and have difficult growth conversations with those reporting to you 
• You are intellectually curious and enjoy training others around you when you learn something new 
• Thrive in an environment that forces you to get your hands dirty while also spending time behind the computer documenting your findings and communicating effectively across written and verbal mediums
• Must be able to lift up to 50 lbs on occasion and can spend extended periods of time on your feet
• Willingness and ability to travel frequently to mining sites (30%-40%)
• Must possess an active passport to support travel to sites outside of the U.S. 
• Must possess and maintain an active drivers license 

Additional experience: (Preferred)
Site Selection, Construction & Deployment, Facilities Management, Contract Negotiation, Strategic Planning, CAPEX/OPEX Budgeting, P&L Accountability, Vendor Management, International Operations, and Project ROI

ABOUT THE WORK ENVIRONMENT

This role is based in Miami. Business travel may be required periodically for key moments (e.g., leadership sessions, major events, site visits). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT THE ROLE

The Preconstruction Lead will play a critical role in scaling Hut 8’s infrastructure by managing the pipeline of new data center projects, land development opportunities, and​ infrastructure expansion initiatives within the EPC team. This role ensures technical and financial feasibility across major projects, covering power, fiber, and real estate considerations. Responsibilities include conducting evaluating prospective new sites for acquisition, managing the critical due diligence processes, setting and managing project milestones, communicating with property landowners, and assessing infrastructure needs. The ideal candidate is a strong project manager with knowledge in data center development, real estate transactions, environmental assessments, and utility infrastructure.​​

Some of the key responsibilities you should expect are the following:

• Manage EPC’s project pipeline, ensuring no critical tasks fall through the cracks.​
• Oversee the completion of feasibility assessments for new data center sites, including power generation, fiber access, land suitability, and regulatory considerations.
• Oversee due diligence processes, including Phase I & II ESAs, Geotechnical Surveys, ALTA Surveys, Wetlands Delineation, and Hydrology Studies. Work closely with partnered contractors for these efforts and manage those relationships.​
• Surveys, Wetlands Delineation, and Hydrology Studies. Work closely with partnered contractors for these efforts and manage those relationships.​
• Develop reports on project feasibility, outlining key risks, opportunities, and required approvals for the executive team.​
• Work cross-functionally across various teams and stakeholders and be the ultimate source of truth for project progress.​
• Support real estate and infrastructure acquisitions, working with legal and engineering teams to vet land for expansion.​
• Coordinate with EPC leadership to define and implement a structured approach for tracking major project milestones.​
• Build and maintain a stakeholder database to build strong partnerships and optimize EPC operations.​
• Travel as needed to assess project sites and oversee real estate, infrastructure, and facility expansion progress.

ABOUT YOU

• Bachelor’s degree in Construction Management, Engineering, Business, or Real Estate Development.
• 1-4 years of experience in real estate, infrastructure planning, or project management (experience in data center development is highly preferred).
• Strong understanding of land acquisitions and permitting processes.
• Strong understanding of substation and switchyard design and build out.
• Experience managing due diligence for large-scale infrastructure projects.
• Ability to analyze and interpret ALTA surveys, geotechnical reports, and environmental assessments.
• Experience working with utility-scale power and fiber networks is a plus.
• Exceptional organizational skills, detail-oriented mindset, and ability to execute projects efficiently.
• Willingness to travel to project sites across North America.
• Must pass a motor vehicle check.

ABOUT THE WORK ENVIRONMENT

This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mapping Data Administration & Quality Control Manager

Role Overview
The Mapping Data Administration & Quality Control Manager will lead enterprise spatial data administration and quality assurance efforts across all airport campuses. This role is responsible for ensuring the accuracy, consistency, and standardization of mapping data that supports airport operations, planning, engineering, and leasing activities. The position requires strong expertise in geospatial data governance, asset mapping, and production workflows within a complex, multi-facility environment.

Key Responsibilities

• Lead campus-wide asset mapping initiatives, including building interiors and infrastructure assets, ensuring spatial accuracy and compliance with enterprise GIS standards

• Coordinate data tracking and survey activities, including field verification and integration of GPS and GIS inputs

• Manage intake, review, and validation of incoming data, including record drawings, surveys, and supporting documentation

• Oversee mapping data workflows to ensure schedule adherence, quality control, and consistency across deliverables

• Guide internal GIS staff and collaborate with cross-functional teams to support operational and project-based mapping needs

• Process and prioritize daily map and exhibit requests, including:

  • Electronic data file transmittals

  • Airport asset identification and attribution

  • Spatial analysis and calculations

  • Record drawing research and retrieval

• Produce and maintain mapping exhibits, including:

  • Standard operational exhibits

  • Lease and concession exhibits

  • Custom and special-purpose mapping products

• Maintain authoritative basemaps and floorplans across terminals, airfields, and support facilities, ensuring alignment across systems and users

• Contribute to the development and refinement of data governance practices, metadata standards, and mapping conventions

• Document workflows and deliverables, and provide regular status updates, metrics, and recommendations to stakeholders

Qualifications

• Demonstrated experience in GIS data administration, mapping production workflows, and spatial data quality assurance

• Proficiency with ArcGIS Pro, AutoCAD, Revit, and enterprise geodatabase environments

• Experience supporting infrastructure, facilities, or asset-based GIS programs; airport or transportation domain experience preferred

• Strong organizational and communication skills, with the ability to manage multiple priorities and coordinate across teams

• Experience working in a consulting or contract-based environment with defined deliverables and stakeholder reporting requirements

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America – and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at our careers page.

About the role

We are looking for a Senior Staff Product & Marketing Manager professional to own and scale our new content hub – a central, owned channel where Nubank will host exclusive content from strategic partnerships and operate a delightful e-commerce experience for branded merchandise and collaborations.

This person will be the end-to-end operational owner of the content hub: from defining and running the operating model with partners and suppliers, to working closely with Product Operations, Engineering, Marketing, Legal, Tax, and Logistics to make the experience work seamlessly for customers across markets as we are scaling our brand globally.

The first big mission is to launch an initial version of the content hub, including exclusive content and the first wave of merchandise from our global partnerships with key partners such as Mercedes, AMG, Petronas F1, and Inter Miami CF, and then continuously iterate it into a core channel for our marketing and product teams to engage fans, launch new experiences, and drive product adoption.

You will sit in the Marketing organization, working very closely with Product Operations, Product Management, and Partnerships, and will operate at a Senior Staff (IC8) level, with significant autonomy and visibility.

You’ll be responsible for

• Owning the content hub and merchandise “store” end-to-end – from concept to daily operations – as your core product, ensuring it delivers a high-quality, reliable experience to Nubank customers and partners.
• Leading the MVP launch of the hub, including content and the first merchandise drops (e.g., Mercedes and Inter Miami collaborations), coordinating legal, tax, inventory, shipping, content, and technical workstreams to get a first version live quickly and safely.
• Designing and running the operating model for the hub: selecting and managing suppliers and partners, defining SLAs and responsibilities, and ensuring that logistics, customs, returns, and customer support flows are clearly owned and work in practice (e.g., FAQs, redirection to partner support, escalation paths).
• Partnering with other Product Managers and Engineers to scope and prioritize technical integrations and features (e.g., plug-ins for e-commerce, content formats, entry points in the Nu app), translating operational needs into clear product and technical requirements.
• Defining and optimizing discovery and entry points to the hub, both within the Nubank app and from partner surfaces (e.g., partner websites, campaigns), in collaboration with Marketing, Product, and Partnerships teams.
• Coordinating a highly cross-functional stakeholder landscape, including Global and Local Marketing, Partnerships, Product, Engineering, Legal, Tax, and Operations, continuously re-prioritizing across competing needs while keeping the hub roadmap and delivery on track.
• Setting up and driving a clear execution plan and governance, including timelines, milestones, and decision forums, and proactively unblocking legal, regulatory, and operational issues as they arise.
• Continuously evolving the hub vision and roadmap beyond V1 – for example into fan clubs, community experiences, and early-access product launches – in partnership with Marketing and Product leaders.

We are looking for a person who has

Required qualifications

• Extensive senior experience (Senior Staff / IC-level) in Product Operations, Product Management, Product Marketing, or a similar role, with a clear track record of hands-on, operational execution
• Proven end-to-end ownership of a complex, cross-functional initiative or consumer-facing product, covering business case, technical integration, partner management, operations, and ongoing optimization.
• Experience with e-commerce platforms, marketplaces, or content platforms (for example, consumer marketplaces, creator or content platforms, streaming or membership products), understanding logistics flows, content hosting, QA, and external partner integrations.
• Strong program/project management skills and the ability to switch context frequently, wearing multiple hats across operations, product, marketing, legal, and partner management while keeping clarity on priorities and outcomes.
• Demonstrated ability to work closely with engineers on integrations and technical capabilities (e.g., plug-ins, APIs, content formats), with enough technical fluency to challenge trade-offs and co-design solutions.
• A strong ownership mindset, with visible examples of “getting your hands dirty” to solve operational issues, close gaps, and deliver on ambitious timelines in high-visibility projects.
• Excellent communication and stakeholder management skills in English, including working with senior leaders and diverse global teams.
• Ability and willingness to be based in Miami, US or São Paulo, BR (relocation support available if required).

Nice to have

• Experience building or operating content hubs, fan communities, or loyalty / membership experiences, especially in partnership with major sports, entertainment, or lifestyle brands (e.g., motorsport, football clubs).
• Experience navigating legal, tax, and regulatory implications of new digital products or commerce experiences, collaborating effectively with specialist teams to find practical paths forward.
• Optional: background in Product Marketing (PMM) or Marketing roles where you acted as the bridge between product, logistics/operations, and external partners, owning very operational work (not only go-to-market strategy).
• Experience in smaller or fast-growing companies where you had broad, end-to-end responsibility rather than a narrow slice of a large system.

Location

• Office location: Miami, United States 

Work model for this role

Our work model for this role is Hybrid 2–3 times/week: our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit our hybrid work model page.

Our benefits – United States (Employee)

For this role, you will be eligible for Nubank’s US employee benefits, including:

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo – our learning platform of courses
• NuLanguage – our language learning program
• NuCare – our mental health and wellness assistance program
• 401(k)
• Saving Plans – Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

The Account Manager is responsible for ensuring flawless execution of influencer sponsorships and digital advertising campaigns while proactively identifying renewal and revenue expansion opportunities. This role is primarily internally focused, partnering closely with Sales, Ad Operations, Influencer Partnerships, Creative, and Analytics teams to deliver campaigns accurately, on time, and in alignment with contractual commitments. The Account Manager does not serve as the primary strategic client contact but plays a critical role in supporting sellers by turning booked revenue into retained and expanded revenue.

In influencer sponsorships and online advertising, operational excellence directly impacts revenue retention. This role ensures campaigns are executed flawlessly, performance data is captured accurately, and sellers are equipped with the insights needed to drive renewals and expansion.

This position can be located in Miami (FL), Sarasota (FL), or Toronto (ON)

Performance Tracking & Renewal Enablement

• Monitor campaign performance and compile data-driven summaries.
• Identify indicators for renewal, upsell, or expansion opportunities.
• Prepare performance recaps, insights decks, and case studies for Sales use.
• Highlight high-performing influencer content and scalable placements.
• Support sellers with renewal documentation, performance narratives, and data validation.

Revenue Protection & Forecast Support

• Track delivery against booked revenue and flag at-risk campaigns.
• Maintain CRM hygiene and accurate revenue tracking.
• Support forecasting by identifying accounts trending toward renewal.
• Ensure post-campaign reporting is completed promptly to accelerate renewal cycles.

Requirements:

• 4+ years in digital advertising, influencer marketing, media operations, or ad tech.
• Strong understanding of digital KPIs (CPM, CPC, CPA, engagement rate, conversion tracking).
• Experience managing multiple campaigns with tight timelines.
• Highly detail-oriented with strong project management skills.
• Comfortable working cross-functionally in a fast-paced revenue environment.

Preferred:

• Experience supporting revenue teams in media or ad tech organizations.
• Familiarity with CRM platforms (e.g., Pipedrive), influencer platforms, and ad servers.
• Strong Excel and data analysis skills.

Scope of the Job

At Soho House, the Receiver handles and processes all food and beverage stock that is ordered for the house. As the Receiver, you will be responsible for overseeing the overall cleanliness of storage areas, back landing, dry storage, wash area, and walk ins, chef storage, freight elevator, and garbage room. A successful Receiver will maintain an efficient flow of goods, which involves documenting, storing, locating, and distributing stock for the departments. Responsibilities also include the inspection and sort shipments while keeping up with invoices to ensure orders are correct. We hope that you have a great eye for detail, strong reading skills, and an appetite for learning the ins and outs of a high-volume beverage operations!

Key Responsibilities

• Receive all perishable and non-perishable beverage and food orders and verify plus document the quantity received of all produce, fruits, dry goods, liqueur, chemicals, and supplies.
• Provide support to vendors and management in the receiving of all other supplies as needed
• Check received merchandise (quality and quantity) and reject unacceptable merchandise
• Distribute merchandise accordingly to food safety rules and storage orders.
• Ensure the smooth working of FIFO of walk ins and freezer
• Conduct inventory as advised and communicate results to management
• Daily checklist with overnight porter
• Wipe down and sanitize all areas of bar storage to maintain a safe and healthy environment for the storage of consumable items
• Perform other duties as assigned by supervisor/manager.

Experience Required

• 1+ years’ relative experience with a proven track record of leading a professional, efficient, high quality, service-oriented operation.
• Ability to read and write English, ability to read labels and following safety instructions.
• Flexible schedule including weekends and holidays.
• Ability to work effectively under time constraints and deadlines.

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

The Pricing Manager, reporting to Director of Pricing, is responsible for analyzing, optimizing, and continuously refining the company’s pricing strategy across assigned territories and vendors. This role serves as the analytical engine behind pricing decisions—leveraging advanced analysis, forecasting, and scenario modeling to predict outcomes, guide tradeoffs, and drive sustained improvements in price realization and gross margin.

As a strategic pricing partner to Sales Operations and Regional Sales Leadership, the Pricing Manager translates market signals and economic insights into actionable pricing decisions. This role operates as both a strategic advisor and hands‑on individual contributor, driving pricing initiatives end‑to‑end while proactively adjusting course based on performance, market response, and competitive dynamics.

Key Responsibilities

• Own pricing strategy execution with a strong emphasis on continuous optimization, performance measurement, and directional pivots based on real‑world results.
• Act as a strategic thought partner to the Sales Organization by evaluating pricing tradeoffs between volume, margin, competitiveness, and customer behavior.
• Identify when pricing strategies are underperforming and recommend corrective actions, alternative price structures, or tactical adjustments.
• Develop and maintain pricing models, elasticity analyses, and scenario simulations to forecast the impact of pricing decisions on demand, revenue, margin, and customer retention.
• Perform pre‑ and post‑implementation pricing analysis to quantify impact versus expectations and refine future strategies.
• Build forward‑looking business cases that compare alternative pricing strategies and predict outcomes under different market conditions.
• Use historical performance, deal‑level data, and customer behavior patterns to anticipate risks and opportunities.
• Monitor evolving market conditions, competitor pricing moves, customer buying behaviors, and cost drivers to inform proactive pricing adjustments.
• Lead competitive pricing and value positioning analyses, translating market insights into differentiated pricing recommendations.
• Analyze industry and customer trends to identify emerging pricing opportunities, structural risks, and long‑term margin implications.
• Analyze industry trends, competitor offerings, product economics, and margin drivers, synthesizing findings into clear recommendations for management.
• Partner with Sales Operations to ensure pricing strategies are executable, scalable, and supported by tools and processes.
• Track pricing performance KPIs (price realization, discounting behavior, margin leakage) and recommend interventions where targets are missed.
• Drive adoption of pricing changes by clearly articulating the “why,” expected impact, and success metrics to stakeholders.

Qualifications

• Bachelor’s degree in Analytics, Statistics, Finance, Business, or a related field (or equivalent professional experience).
• Demonstrated ability to develop predictive pricing models, scenario analyses, and data‑backed recommendations.
• Experience in Forex, Trading and revenue analysis is desired
• Strong analytical skills with exceptional attention to detail and accuracy.
• Effective written, verbal, and presentation skills, with the ability to influence without direct authority.
• Willingness to learn, listen, and share pricing expertise with stakeholders

#IMXIHQ

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

Build the Future with Us — EquipmentShare is Hiring a Retail Sales Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Retail Sales Manager at our rental facility in Miami, FL, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM

Primary Responsibilities

• Responsible for supporting, monitoring, developing, and driving retail sales operations
• Responsible for monitoring and ensuring that each retail sales representative has a daily plan, knows their objectives and are actively engaging all retail prospects in a professional and timely manner
• Develops and implements sales strategies and plans to meet revenue goals
• Prepare regular reports and conducts monthly meetings to review sales performance with each sales representative
• Track market trends and competitor activity within region
• Manage sales team in order to maximize revenue to meet or exceed sales goals
• Works with sales team to help develop sales strategies to ensure sales growth and market share (Would include ride alongs with salesmen, sales blitz with manufacturer account representatives, reviewing sales margins on quotes, etc.)
• Monitor sales team to ensure company policies are being adhered to and provide disciplinary action when needed 
• Work with Retail Sales Support Manager and individual salesmen to maintain and monitor inventory levels of all retail equipment (machines and attachments) at assigned retail locations
• Support retail sales team by addressing inquiries and concerns and addressing their needs and requests
• Responsible for recruitment, interviewing, and staffing processes at each assigned location (in conjunction with the ES HR Team)
• Coordinate and schedule individual training sessions with manufacturer account representatives for sales staff to educate and maximize sales potential via equipment knowledge
• Monitor quarterly sales performance of salesmen and report progress monthly and quarterly to your appropriate managers
• Review all sales quotes for accuracy prior to salesmen presenting to customer and prior to requesting invoice for sale from the Fleet Sales Specialist 
• Ensures all post sale requirements are met - commissioning of machine, making sure all manufacturer warranties and rebates are requested, updating inventory to reflect sale

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• You have 2 or more years of experience in B2B sales in construction related industry

• A drive to provide fantastic customer service experience

• You’re driven and an influencer that is never satisfied with “good enough” results

• Industry knowledge (rental or construction equipment) and experience in B2B sales is preferred, but not required.

• You’re quick on your feet and willing to solve any problem thrown your way

• You can multi-task in a fast-paced work environment

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

The Opportunity

As a Part-Time One Medical Phlebotomist/Front Desk (internally known as Lab Services Specialist/ Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $19 per hour based on a part time schedule

This is a part-time role, working 24+ hours per week, working at 8 hour shift. Needs to be available Monday - Saturday, between the hours of 7AM - 7PM. This position is based in-person with our team and patients at our office in Pembroke Pines, FL

The Opportunity

As a One Medical Phlebotomist/Front Desk (internally known as a Patient Care Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills in English, bilingual applicants encouraged to apply
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $19 per hour based on a full time schedule

This is a full time role (40 hours/week) with 8 hour shifts, Monday - Friday, generally taking place between 7am-7pm based in office in Doral, FL

The Opportunity

As a One Medical Phlebotomist/Front Desk (internally known as a Patient Care Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills in English, bilingual applicants encouraged to apply
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $19 per hour based on a full time schedule

This is a full time role (40 hours/week) with 8 hour shifts, Monday - Friday, generally taking place between 7am-7pm based in office in Fort Lauderdale, FL

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, or remotely in the United States region.

Responsibilities

• Manage a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers
• Help develop a clear technical vision and comprehensive roadmap for our runtime environment, balancing long-term strategic infrastructure goals with immediate engineering needs
• Contribute through light hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges
• Act as the primary liaison for the Fleet Management team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations

You may be a good fit if you:

• Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams
• Possess a customer-focused mindset, treating internal developers as your primary users
• Value efficiency in processes and operations, and have a track record of optimizing team workflows
• Prefer automation over manual processes ("allergic to ops work"), fostering a culture of building software solutions to eliminate toil
• Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions
• Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps
• Have a high level of empathy, responsibility, ownership, and accountability
• Excellent verbal and written technical communication skills

Strong candidates may also have experience with:

• Leading major architectural shifts, such as migrating teams from traditional IaC to Operator-driven lifecycle management
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426152

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273402887

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

Position Summary:

SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy, execution, and performance management of business across Latin America, with primary focus on Brazil.

This role will be responsible for managing Pure Players accounts end-to-end—driving revenue growth, improving profitability, executing joint business plans, and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level, partnering closely with internal cross-functional teams and counterparts.

The Key Account Manager will report directly to the VP, Pure Players – Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.

Account Ownership & Commercial Performance

• Own the Pure Player execution, driving sustainable growth and margin expansion.
• Manage weekly, monthly, and quarterly performance against key KPIs including POS, contribution margin, ASP, conversion, traffic, and inventory health.
• Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.

Joint Business Planning & Platform Management

• Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to Shark Ninja’s short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
• Build and maintain strong working relationships with Pure Player category, commercial, and operations teams.

Operational Excellence & Execution

• Execute SharkNinja’s Pure Player operating model, including:
  • SKU Optimization and content excellence
  • Promotional planning and calendar execution
  • Media activation and performance optimization
  • Buy box protection and pricing governance
• Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full, Flex, FBM, cross-border).
• Monitor inventory levels, in-stock rates, and forecasts to mitigate risk and maximize sell-through.

Content, Media & Conversion Optimization

• Ensure best-in-class content across all priority SKUs, aligned to SharkNinja brand standards and platform-specific best practices.
• Partner with marketing and media teams to plan and execute paid and organic growth strategies, optimizing ROAS and conversion.
• Continuously test and optimize content, media, and promotional mechanics to improve on-site performance.

Cross-Functional Collaboration

• Act as the central point of coordination between Pure Players and internal teams including Sales, Marketing, Finance and Operations
• Provide clear performance insights and recommendations to leadership, including risks, opportunities, and trade-offs.
• Support cross-market initiatives and capability building efforts led by the Global Amazon COE.

Reporting & Insights

• Own weekly and monthly business reviews, including dashboards, insights, and action plans.
• Translate data into clear commercial narratives for senior leadership.
• Track execution against COE maturity frameworks and performance milestones.

Qualifications

Required

• 5+ years of experience in eCommerce, marketplace management, or key account management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing, promotions, content, media, fulfillment, and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.
• Bachelor’s degree required.

Preferred

• Experience operating in LATAM markets, particularly Brazil.
• Spanish and/or Portuguese fluency strongly preferred.
• Experience working within a COE or global operating model.
• MBA or advanced degree a plus.

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position will be responsible for building a world-class team focused on delivering the highest level of customer experience. The ideal candidate will demonstrate leadership within the organization, setting an example for their team while encouraging continuous improvement.

Responsibilities:

• Manage and develop Service Team members and the day-to-day service business, including customer service interactions, reporting, and repairs
• Performance Management: continually evaluate the performance of each employee and provide to feedback on a consistent basis to drive results
• Select, train, and develop employees, ensuring all positions are filled in a timely manner
• Support, implement and provide follow-up for all training
• Ensure the team is providing the highest level of Lucid customer experience while developing lasting relationships
• Address any client concerns or complaints quickly and professionally
• Possess a working knowledge of all industry standards, regulations, restrictions, etc. and ensures department compliance
• Delegate and direct all service tasks, ensuring client vehicles are repaired and returned on time
• Monitor employee work and provide guidance, ongoing training, and development as needed
• Work effective with Service Center technicians with the understanding that you may need to assist in repairs of Lucid Motors vehicles
• Acquire a thorough understanding of Lucid Motors mission and the importance of your contribution through your role as a Service Manager
• Assist with or perform administrative tasks
• Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively
• Other duties as assigned

Qualifications:

• Minimum 10 years varied automotive service experience including measuring and holding team accountable for various KPI’s i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time
• Experience managing a team of technicians for selection, development, performance management, engagement and training
• Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors
• Verifiable track record of excellence in Customer Service
• Willingness to assist on repairs on an as needed basis
• Exceptional organization and the ability to drive continuous improvement in a fast-moving environment
• Excellent written and verbal communication skills
• Ability to build a world-class team from the ground up
• Ability to analyze and interpret internal reports
• Advanced ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Ability to travel on an as-needed basis
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• AA/BS in either Automotive Technology or Business Management, or equivalent work experience
• Knowledge of HV systems, LV systems, and EV powertrains
• Start-up experience and related fast-paced environments
• Previous OEM specific EV experience and training
• ASE Certifications
• EPA 609 Certification

About Nas

Nas.com is building Shopify for the AI era, a platform that helps solopreneurs build, sell, and scale products globally.

We grew revenue 5x last year, and we’re just getting started.

We’ve raised a $27M Series A led by Vinod Khosla (first investor in OpenAI, DoorDash, Stripe), with backing from Tim Ferriss, Stanley Tang (DoorDash co-founder), and Shuo Wang (Deel co-founder).

We’re riding a massive tailwind: 150M+ solopreneurs globally, with AI accelerating the shift. In the US alone, 500K+ new businesses are created every month.

Our unfair advantage: we’re founded by Nuseir Yassin (Nas Daily), who built 70M followers and $50M+ in revenue by deeply understanding how to engage and mobilize audiences.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast, and our revenue org is the engine carrying that growth. We're hiring the talent team to match.

The Role

We're looking for a Senior Talent Partner to run GTM recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Sales, Customer Success, RevOps, and revenue-adjacent functions. Our GTM org is rated in the top 5% of B2B sales teams on RepVue, with 4.2/5 inbound quality and 104% attainment, and our quota carriers are landing seven-figure ARR deals against Fortune 500 buyers. The bar is high; the closes are real; the room for elite sellers to compound is significant. Your job is to keep that engine fed.

What You'll Do

• Own 10–15 active GTM requisitions at a time across Account Executive, Account Manager, Customer Success, Sales Leadership, and RevOps. Move candidates through stages with 48-hour SLAs and present a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior sales talent through LinkedIn Recruiter, Juicebox, RepVue, direct outreach, referrals, and events. Build pipelines on always-on roles (AE, AM, CS) before reqs are even opened so we never start a cycle from zero.
• Run structured intake meetings with sales leaders and RevOps. Sharpen role scope, level, territory carve, ramp expectations, and OTE math before the first candidate is touched.
• Calibrate on quota attainment as the leading signal. Read W-2s, ramp curves, and stack rankings the way our hiring managers do. Underwrite risk on every senior offer the way a deal review reads a forecast.
• Maintain a data-driven pipeline review in partnership with revenue leadership. Track pass-through rates, stage conversion, sourcing yield, and offer accept rates on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation. Hands-on-keyboard, not delegated.
• Own the deal-review and presentation interview objects for sales hires. Calibrate the rubric, train the panel, and make sure the selling motion we hire for is the selling motion we run.

What You Bring

• 5+ years of full-cycle GTM recruiting, with meaningful depth on senior sellers (AEs, AMs, Sales Managers, Sales Directors).
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've recruited against an aggressive plan.
• Hands-on ATS expertise, ideally Ashby, Greenhouse, or Lever, including job configuration, scorecard design, and pipeline reporting.
• Proven track record closing senior revenue talent in competitive markets, including head-to-head against other late-stage SaaS offers.
• Fluency in sales economics. You can read OTE structures, accelerators, ramp schedules, and quota attainment data, and you can hold your own with a CRO on a comp conversation.
• Data-driven operating style. You run your pipeline from a dashboard, not a gut feeling.
• Ability to manage 10+ concurrent searches without letting candidates go cold.

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
  • You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

Company Overview 

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Vice President, Affordable Housing Operations

The Regional Vice President (RVP) of Affordable Housing Operations oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role is responsible for driving operational success, ensuring client satisfaction, and building strong internal teams. The RVP serves as a key liaison between executive leadership, clients, and on-site operations, helping shape and execute company strategies across their region.

Essential Duties & Responsibilities

Affordable Housing

• Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws.
• Ensure proper LIHTC and/or Section 8 policies and procedures are followed. 
• Monitor LIHTC Application and Annual Recertification processes. 
• Regulatory Compliance – Ensures compliance with regulatory and funding requirements, contracts, and reporting 
• Conduct files reviews, physical inspections, and interacts with regulatory agencies. 
• Conduct semi-annual inspections as required. 

Leadership & People Development

• Manage and support Regional Managers by setting clear goals, offering strategic guidance, and promoting professional development.
• Foster a culture of accountability, collaboration, and performance across the region.
• Identify, attract, and develop top talent; promote internal growth through mentoring and succession planning.
• Encourage training completion and continuous learning throughout all levels of the team.

Client & Stakeholder Engagement

• Build and maintain strong relationships with ownership groups by understanding their goals and delivering value-added solutions.
• Support new business opportunities through client engagement and by identifying potential acquisitions or service expansions.
• Lead regional business reviews and represent the company in client meetings, industry events, and executive briefings.

Operational Oversight

• Oversee day-to-day operations and financial performance of the regional portfolio.
• Support Regional Managers in developing budgets, reviewing capital projects, and resolving operational issues.
• Identify areas for improvement, implement process enhancements, and ensure consistent execution of company standards.
• Leverage technology and best practices to improve service delivery and operating efficiency.

Communication & Problem-Solving

• Adjust communication style based on the audience—whether internal teams, clients, or leadership.
• Provide clear, proactive updates on business performance, challenges, and progress.
• Lead regional problem-solving initiatives and foster a collaborative approach to decision-making.
• Represent the organization in a professional and confident manner in all interactions, including public speaking and client engagements.

Customer & Brand Experience

• Promote excellent customer service standards for both residents and clients.
• Support innovation in services, vendors, and systems to improve property performance and enhance the client and resident experience.
• Serve as a brand ambassador by engaging with local industry associations and building strong community relationships.

Travel

• This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• Bachelor’s degree preferred; relevant experience in property management operations will be considered in place of formal education.
• Experience working as a Regional Manager in Multifamily Affordable Housing operations required, with a strong understanding of site-level operations, client engagement, and regional leadership.
• Demonstrated success in managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.
• Familiarity with budgeting, forecasting, and reporting processes.
• Industry certifications such as CAM, CAPS, CPM, HCCP, COS, TCS or other are a plus.

#LI-Hybrid

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

Position Summary

Kaseya is looking for a Sr. Manager of Strategy, Planning, & Analytics to focus on strategic and operational initiatives impacting our customer base and customer-facing teams. The ideal candidate for this role is a strategic thinker with an operational bend; they love B2B tech and want to take a role in optimizing our growing business lines. They know how to utilize data-driven insights to shape company priorities and guide the work of multiple departments, not to mention hundreds of co-workers.

This role will support strategy for customer-facing functions, including New Customer Acquisition, Account Management, Marketing, and Product. The role reports directly to the Director of Strategy, Planning, & Analytics. This individual will help influence and drive the strategic direction of the company.

Key Responsibilities

• Drive strategic and operational initiatives impacting our customer base and customer-facing teams
• Develop and lead impactful, measurable strategies that drive revenue growth and meaningful interactions with customers
• Lead workstreams with cross-functional teams as necessary to ensure we are bringing the best thinking to key initiatives
• Manage special projects across functions and departments

Required Qualifications

• 7 + years’ experience in strategy, finance, investment banking / PE, or consulting
• Expertise in recurring revenue business models is a must have; familiarity with B2B software is a plus
• Strong analytical and modeling skills with ability to work across multiple sources of data; Excel ninja
• Deep familiarity with finance or financial analytics; able to apply a financial lens to all strategic decision-making
• Strong communication and presentation skills with a proven ability to work collaboratively
• Experience leading a team
• MBA or graduate degree in a quantitative field a plus

Position Overview

Kaseya is looking for a Manager of Strategy, Planning, & Analytics to focus on strategic and operational initiatives impacting our customer base and customer-facing teams. The ideal candidate for this role is a strategic thinker with an operational bend; they love B2B tech and want to take a role in optimizing our growing business lines. They know how to utilize data-driven insights to shape company priorities and guide the work of multiple departments, not to mention hundreds of co-workers.

This role will support strategy for customer-facing functions, including New Customer Acquisition, Account Management, Marketing, and Product. The role reports directly to the Director of Strategy, Planning, & Analytics. This individual will help influence and drive the strategic direction of the company.

Key Responsibilities 

• Drive strategic and operational initiatives impacting our customer base and customer-facing teams
• Develop and lead impactful, measurable strategies that drive revenue growth and meaningful interactions with customers
• Lead workstreams with cross-functional teams as necessary to ensure we are bringing the best thinking to key initiatives
• Manage special projects across functions and departments

Required Qualifications

• 5+ years’ experience in strategy, finance, investment banking / PE, or consulting
• Expertise in recurring revenue business models is a must have; familiarity with B2B software is a plus
• Strong analytical and modeling skills with ability to work across multiple sources of data; Excel ninja
• Deep familiarity with finance or financial analytics; able to apply a financial lens to all strategic decision-making
• Strong communication and presentation skills with a proven ability to work collaboratively
• Experience leading a team
• MBA or graduate degree in a quantitative field a plus

Position Overview:

As the Product Finance Director leading the Cyber Security and IT Automation Product Pillars, you will have end-to-end finance ownership and directly partner with the General Managers and engineering leaders to set the strategic direction for these core pillars. The successful candidate must operate in a fast-paced, results-oriented environment and will lead a team responsible for monthly financial reporting, annual planning processes, and pricing decisions for new product launches, etc.  You will report to the VP of Product Finance while also working closely with other cross-functional leaders across Infrastructure/Engineering, Operations, and Go-to-Market teams.

Key Responsibilities:

• Strategic Partnership: Collaborate with the General Manager of the business unit to provide financial insights, strategic planning, and data-backed business decision support that accelerates growth.
• Budgeting and Forecasting: Own the financial planning process for the business unit, including annual budgeting, quarterly forecasting, and multi-year long-term planning to ensure alignment with corporate goals.
• Performance Reporting: Generate and deliver monthly, quarterly, and annual financial reports, including variance analysis, KPI monitoring, scenario analysis, and stress tests, with a sharp focus on actionable insights to drive growth and profitability.
• Cost Optimization: Identify and implement opportunities to optimize financial performance by analyzing costs related to product development, support, and delivery.
• Capital Planning: Ensure effective allocation and use of capital for business unit growth initiatives, focusing on investments that drive longer-term profitability and ROI.
• Cross-Functional Collaboration: Work closely with the General Manager and other functional leaders, including Product, IT, Operations, and Engineering, to align financial strategies with operational needs and priorities.
• Financial Modeling: Develop robust, scalable financial models to support data-driven decision-making, including SaaS-specific metrics like ARR growth, churn reduction, and LTV/CAC optimization.

Required Qualifications

• Experience: 10-15+ years of experience in finance, FP&A, or related fields, with significant experience supporting a high-growth business unit, or applicable background in management consulting. Experience with SaaS/High Tech companies (e.g., managing subscription revenue models) strongly preferred.
• Education: Bachelor’s degree in finance, accounting, economics, or business-related field required; MBA or advanced degree preferred (or equivalent relevant experience).
• Business Partnering: Proven ability to partner with general managers or senior operational leaders to drive business results, including influencing without authority.
• Leadership Skills: Strong leadership and communication skills, with a demonstrated ability to manage and influence cross-functional teams in a matrixed organization.
• Data-Driven: Analytical mindset, able to translate data into actionable insights using tools like Excel, SQL, or financial planning software (e.g., Oracle EPBCS).
• Flexibility & Adaptability: Ability to thrive in a fast-paced, high-growth environment with evolving priorities and challenges.

Opportunity Overview: 

We’re looking for a well-connected, relationship-driven professional—often coaches, teachers, athletic directors, or community leaders—who enjoy opening doors and creating momentum. This opportunity is focused on prospecting, relationship-building, and securing commitment to deals. Once a partnership is locked in, you’ll hand off to an Account Manager who handles all backend setup and execution, allowing you to stay focused on generating new opportunities.  

This is an ideal opportunity for someone who loves the front end of sales and thrives on conversations and connections—without needing to manage long-term account logistics! 

Scope of Work: 

• Relationship Management: Leverage your existing network to identify and engage potential partners (schools, teams, programs, and community groups).  

• Presentations: Conduct in-person meetings and demos. 
• Sales: Prospect and generate new business. Close new partnerships and transition them smoothly to an Account Manager for execution.  

What You Bring: 

• Self-Starter Attitude 

• Must be committed to achieving sales goals as an independent sales expert.  

• Comfort operating in a commission-based, performance-driven environment. 

• Strong communication skills and a natural ability to build rapport. 

• A proactive, organized approach with the ability to manage multiple opportunities. 

• Consistency, follow-through, and self-direction without the need for close oversight. 

Operational Requirements:  

• Must have reliable transportation and the ability to travel within the assigned territory. 

• Valid driver’s license with a clean driving record. 
• Ability to pass a background check. 

Experience:  

• Prior sales experience (especially outside sales) is strongly preferred.  

Sales Opportunities:  

• Responsible for your own business operations to secure sales, considering any costs in that process.   

What You Will Earn 

• Uncapped Commission: Earnings are performance-based with no ceiling. 

Why You’ll Love It 

• Flexible, remote contract work with meaningful earning potential. 

• A short initial commitment (one quarter) with the opportunity to extend after feedback and review. 

• Clear role focus—no backend admin or long-term account management. 
• A supportive, collaborative team that values relationships and impact over ego. 

A Few Things to Know 

This is an independent contractor (1099) position and does not include a base salary, employer-sponsored benefits, or paid leave. You control the manner, means, and schedule of your activities. 

Job Summary 

We are looking for a Superintendent to help consistently deliver projects on time, on budget, and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their roles and make sure all projects are completed to the highest standard. The Superintendent directly supervises the field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational, and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects. 

Responsibilities and Duties 

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership, and direct supervision of site staff, including assistant superintendents, laborers, and other construction-related personnel.  
• Management of schedule, including weekly preparation of 2-week look ahead,
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for completion of work.
• Develop a comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned job site operations are in compliance with design/specifications, completed on schedule, within budget, and to quality standards.
• Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings.
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through close out.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage close out process and warranty responses with project manager.  

Qualifications and Skills 

• At least five years of relevant experience as a Superintendent, preferably in interior, high-end commercial general contracting 
• Must have a proven record of managing complex projects in occupied spaces 
• Capable of managing/coordinating multiple quick turnaround projects simultaneously 
• Demonstrate proficiency in reading commercial construction plans and specifications 
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate  

Computer Systems 

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project and Procore (preferred but not required) 

#LI-OnSite

Job Summary

The Superintendent is responsible for coordinating and overseeing all on-site construction activities. The position ensures the highest standards of quality, supervises trade partners and field personnel, enforces best-in-class safety practices, and supports the successful delivery of projects on schedule and within budget.

Responsibilities and Duties

• Support the General Superintendent in developing, updating, and maintaining the project schedule, including the master schedule, 60-day look-ahead schedules, and two-week look-ahead plans for assigned trades.
• Enforce and maintain corporate safety program requirements across all daily site operations.
• Track material procurement and delivery timelines, ensuring required materials arrive on site as scheduled and coordinating closely with the Project Superintendent on contract item lists, shop drawing schedules, and deliveries.
• Participate in weekly foreman, superintendent, and project team meetings to align on field progress, logistics, and issues requiring action.
• Prepare accurate and timely daily construction reports documenting site activity and progress.
• Identify, implement, and maintain appropriate risk controls throughout the duration of the project.
• Establish and maintain effective document control systems to ensure work is installed in accordance with the latest design documents and approved shop drawings.
• Communicate design questions or information gaps to the Project Manager for timely issuance of RFIs.
• Assist in preparing monthly project status reports for client submission.
• Ensure all required permits and jurisdictional approvals are obtained, posted, and renewed as required prior to and during construction.
• Partner with the Project Manager during preconstruction to identify constructability concerns, scope gaps, and potential risks, and participate in scope development, buy-out strategies, and scheduling.
• Research and address owner, landlord, and city/state requirements to prevent delays, ensure safety, and support client satisfaction.
• Develop a strong understanding of project strategy, including financial objectives, schedules, logistics, phasing, milestones, and inspection requirements.
• Oversee daily field operations to ensure site safety, quality workmanship, schedule adherence, progress tracking, and site cleanliness.
• Work closely with the Project Manager to maintain an accurate, up-to-date project schedule that reflects evolving project conditions and meets cost and time requirements.
• Foster positive subcontractor and vendor relationships through professionalism, fairness, and clear communication.

Qualifications and Skills

• Requires Engineering, Construction Management or related Bachelor's degree, or possess equivalent years of related experience.
• Requires 7+ years of experience working on core/shell projects. Previous Hospitality or Residential experience is a plus but not necessary.
• Requires working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required.
• 10-Hour OSHA and 30-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Outlook, Microsoft Office, Microsoft Project, and Timberline
  

#LI-OnSite

Job Summary 

We are looking for an MEP Superintendent to help consistently deliver projects on time, on budget, and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their roles and make sure all projects are completed to the highest standard. The Superintendent directly supervises the field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational, and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects. 

Responsibilities and Duties 

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership, and direct supervision of site staff, including assistant superintendents, laborers, and other construction-related personnel.  
• Management of schedule, including weekly preparation of 2-week look ahead,
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for completion of work.
• Develop a comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned job site operations are in compliance with design/specifications, completed on schedule, within budget, and to quality standards.
• Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings.
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through close out.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage close out process and warranty responses with project manager.  

Qualifications and Skills 

• At least five years of relevant experience as a Superintendent focusing on the Mechanical, Electrical, Plumbing, and Sprinkler aspects of construction projects
• Must have a proven record of managing complex projects in occupied spaces 
• Capable of managing/coordinating multiple quick turnaround projects simultaneously 
• Demonstrate proficiency in reading commercial construction plans and specifications 
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate  

Computer Systems 

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project and Procore (preferred but not required) 

#LI-OnSite

Company Overview 

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Manager

The Regional Manager is responsible for overseeing the entire operations of a housing community portfolio. As a Regional Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Personnel Management

• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary
• Prepare request for a salary increase for Community Manager and assist with other team members if necessary; sign off on all requests from the site
• Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to the Human Resource department
• Approve all timesheets and ensure hours indicated are correct, vacation and sick time reported, and signatures available
• Deal effectively and consistently with performance problems; document adequately, communicate with Regional & Senior Vice President and HR and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Develop yearly operating budgets/forecasts
• Provide monthly written evaluation of income and expense line items that are significantly over budget
• Provide Capital improvement suggestions for the future of the site
• Monitor all proposals and contracts for large projects at sites and check work in progress
• Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis
• Monitor & approve the timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

• Develop yearly marketing plan and utilize marketing strategies & systems
• Provide marketing strategy to generate rentals or for rent increases
• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) 
• Effectively show, lease, and move in prospective residents

Administrative & Maintenance Management

• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Assist with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Plan for and utilize property resources, equipment and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)

Travel

• This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience 
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred 
• Ability to understand and perform all on-site software functions; basic computer skills required 
• Must have basic knowledge of Fair Housing Laws and OSHA requirements 

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Manager, HR Business Partner – Retail serves as a strategic people partner to Retail leadership, supporting store operations and field teams across a geographically dispersed workforce. This role aligns people strategies with retail business objectives, driving performance, engagement, and compliance in a fast-paced environment.

RESPONSIBILITIES

• Strategic Leadership
  Serve as a trusted advisor to leadership, driving strategic people initiatives and organizational design improvements that enhance performance, agility, and employee experience. Has a strong understanding of business functions to align HR strategies with long-term business plans.
• Organizational Effectiveness
  Champion organizational change, change management, and process improvement initiatives. Assess organizational health and partner with leaders to shape team structures, capabilities, and culture.
• Talent Strategy & Succession Planning
  Drive talent management initiatives, including succession planning, leadership development, and workforce planning. Drive proactive strategies to identify, develop, and retain top talent across functions.
• Employee Experience & Engagement
  Support and implement scalable programs to promote a high-performance, inclusive culture. Analyze engagement data and partner with leadership to improve employee experience and retention.
• Employee Relations Oversight
  Provide strategic guidance on employee relations matters and ensure consistency, fairness, and compliance. Conducts effective, thorough and objective investigations. Support the resolution of escalated issues and serve as a sounding board to HRBPs.
• Performance Management & Coaching
  Lead the design and execution of performance management strategies that support leadership accountability, employee growth, and business results. Coach leaders on giving feedback, setting goals, and developing teams.
• Compliance & Risk Mitigation
  Ensure HR practices remain in compliance with evolving labor laws and regulations. Anticipate risk and implement proactive mitigation strategies across HR disciplines.
• Team Development
  Coach, and develop HR Business Partners, setting direction and ensuring consistency in HRBP support across the corporate organization.
• Data-Driven HR Decision Making
  Use data and analytics to assess trends, identify opportunities for improvement, and influence business decisions. Develop and report key HR metrics that inform strategy.

Key Competencies

• Strong retail business acumen and field leadership partnership
• Ability to influence senior retail leaders
• Sound judgment and discretion
• Change leadership and organizational effectiveness
• Data-driven decision making

QUALIFICATIONS

• Bachelor’s degree required; 
• SHRM-SCP, SPHR, or equivalent certification preferred
• 8+ years progressive HR experience, including retail or field-based support
• Experience supporting high-volume, hourly workforces
• Deep knowledge of multi-state labor laws
• Ability to travel regularly to stores and field locations

Position Overview

We are seeking a highly skilled Financial Reporting and Accounting Manager to lead financial reporting and technical accounting for a high‑growth public company operating in a dynamic and rapidly evolving industry. In this role, you will collaborate closely with the Director of External Reporting and Technical Accounting to prepare and review SEC filings, research and document complex accounting matters, and advise on the accounting implications of customer contracts and strategic initiatives. This position partners cross‑functionally with Legal, FP\&A, Operations, and external auditors to develop scalable reporting processes and support the company’s continued growth trajectory.

Key Responsibilities

• Manage the preparation and review of Forms 10‑K, 10‑Q, 8‑K, proxy statements, and other SEC registration statements.
• Evaluate and document accounting conclusions for revenue recognition, customer contracts, and evolving revenue models.
• Provide technical accounting guidance on equity issuances, financings, leases, share‑based compensation, and strategic partnerships.
• Monitor, interpret, and implement new accounting standards and SEC disclosure requirements.
• Coordinate financial audits and quarterly reviews with external auditors and technical advisors.
• Drive process improvements, automation initiatives, and scalability across financial reporting workflows.
• Partner cross‑functionally with Legal, FP\&A, Operations, and executive leadership on strategic initiatives.

Qualifications

Education:

• Bachelor’s degree in Accounting or a related field
• CPA strongly preferred

Experience:

• A minimum of 7 years of progressive accounting experience
• Experience in public company SEC reporting
• Strong technical accounting skills, including U.S. GAAP, SEC reporting, ASC 606, and complex equity/financing transactions

Preferred Qualifications:

• Big 4 public accounting experience
• Experience in a high‑growth public company environment
• Proven ability to operate in ambiguous or rapidly changing settings
• Experience building accounting processes and controls from the ground up

Soft Skills:

• Strong interpersonal and relationship‑building abilities
• Proven ability to collaborate effectively across cross‑functional teams
• Excellent written and verbal communication skills
• Meticulous attention to detail to ensure accuracy of reporting and documentation
• Strong analytical problem‑solving skills
• Ability to prioritize and manage multiple deadlines in a fast‑paced environment

Technology Stack:

• Advanced proficiency with Excel and financial modeling
• Experience with SEC reporting tools (e.g., Workiva, Donnelley, or similar)
• Familiarity with ERP systems such as NetSuite, SAP, or Oracle
• Knowledge of financial consolidation systems (e.g., OneStream, Hyperion)
• General comfort with automation tools and process‑scaling technologies

Physical Requirements

• Ability to work in a standard office environment, including extended periods of computer use
• Ability to participate in virtual and in‑person meetings
• Occasional extended hours during reporting cycles (e.g., quarter‑ and year‑end)

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

We are seeking a highly motivated and experienced Global Tax Manager to oversee global tax compliance, tax planning, and accounting for income taxes for a growing, multinational organization. This role is responsible for managing complex domestic and international tax matters, ensuring compliance with regulatory requirements, and supporting strategic business initiatives. The ideal candidate is a strategic thinker with a hands‑on approach and deep expertise in international taxation, tax provisions, and internal controls.

Key Responsibilities

• Manage and oversee the timely and accurate preparation and filing of federal, state, and international tax returns in multiple jurisdictions.
• Coordinate with external tax advisors to ensure compliance with applicable tax laws and regulations.
• Lead the quarterly and annual global income tax provision process in accordance with ASC 740, including calculating effective tax rates, managing deferred taxes, and preparing financial statement disclosures.
• Ensure compliance with Sarbanes‑Oxley (SOX) requirements for all tax‑related processes, including maintaining control documentation and coordinating with internal and external auditors.
• Provide subject‑matter expertise on international tax matters, including transfer pricing, foreign tax credits, and cross‑border transactions.
• Monitor changes in global tax legislation and assess potential impacts on the organization.
• Identify and implement tax planning opportunities to optimize the organization’s global tax position.
• Manage and coordinate federal, state, and international tax audits, including responding to information requests and supporting audit resolutions.
• Continuously evaluate and enhance tax processes, controls, and systems to improve efficiency and accuracy.

Qualifications

Education

• Bachelor’s degree in Accounting, Finance, or a related field (required)
• Certified Public Accountant (CPA) certification (required)
• Master’s degree or Juris Doctor (JD) in Taxation (preferred)

Experience

• A minimum of 5+ years of progressive tax experience
• Experience working in a "Big 4" public accounting firm or a large multinational corporate tax department is essential.
• Strong knowledge of U.S. GAAP, ASC 740, and financial reporting requirements
• Demonstrated experience with federal, state, and international tax compliance
• Proven experience preparing and reviewing income tax provisions
• Solid understanding of SOX 404 and internal controls over financial reporting

Preferred Qualifications

• Experience with international tax concepts such as transfer pricing, BEPS initiatives, and foreign currency considerations
• Exposure to tax planning for multinational operations and cross‑border transactions

Soft Skills

• Strong analytical and problem‑solving abilities
• Proven ability to manage multiple priorities and complex projects
• Excellent written and verbal communication skills, including the ability to explain complex tax issues to non‑tax stakeholders
• Meticulous attention to detail to ensure accuracy in reporting and documentation
• Demonstrated ability to work independently and collaboratively within cross‑functional teams

Technology Stack

• Enterprise Resource Planning (ERP) systems
• Tax provision and compliance tools (as applicable)
• Microsoft Excel and other standard financial analysis tools

Physical Requirements

• Ability to work in a standard office environment and use a computer for extended periods
• Frequent use of hands and fingers to operate office equipment and technology
• Ability to read, analyze, and interpret detailed financial and tax information
• Ability to communicate effectively in person, virtually, and over the phone
• Occasional movement within the office to attend meetings or access files
• Ability to lift and/or move up to 15 pounds as needed
• Occasional domestic or international travel may be required

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

As a Construction Manager, you will plan, budget, direct, and coordinate activities concerned with the design and construction of various commercial projects. These projects include but are not limited to: commercial office, retail tenant renovations, new construction, base building renovations, capital projects, and new property development. Construction Managers will participate in the complete project process, from conceptual development to project close out; overseeing its organization, bidding, contracts, scheduling, and implementation.

Job Responsibilities:

• Work with clients/owners, tenants, design consultants, contractors, property managers and building engineering staff to plan, organize and direct activities concerned with various construction projects. ​
• Establish project objectives, policies, procedures and performance standards within boundaries of company policy and contract specifications. Confer with consultants and contractors to discuss such matters as work procedures, complaints and construction problems
• Initiate and maintain liaison with clients/owners and other contacts to facilitate project activities
• Monitor and control project through administrative direction of on-site contractors to ensure project is completed on schedule and within budget
• Investigate potentially serious situations and implement corrective measures
• Represent company in project meetings and attend strategy meetings
• Work with clients, consultants, and contractors to manage financial aspects of contracts to protect company’s and client’s interest while simultaneously maintaining good relationship with the client and tenants
• Interpret and explain plans and contract terms to administrative staff, tenants, consultants, contractors and clients
• Formulate reports and project status updates concerning such areas as work progress, costs and scheduling
• Track, review, and approve project costs and invoices for client, in coordination with property management and accounting teams
• May requisition supplies and materials to complete project

Job Qualifications:

• A minimum of five years of related experience, commercial construction experience preferred
• A degree in construction management, architecture or engineering preferred
• Experience with Microsoft Suite (Excel, Word, Project, Outlook) and Procore software
• Excellent and professional communication, customer service/responsiveness, dependability, teamwork, decision-making, problem-solving, initiative and independent action, manage change and improvement, overall professional impression
• Consistent, purposeful and meaningful internal communication with supervisors in conjunction with the smooth operations of all facets of the business
• Strong leadership skills
• Mathematical/accounting skills to include budgeting, pricing/bid comparisons, invoice review, and project cost tracking
• Knowledge of construction/building design, methods, and procedures, including architectural, structural, mechanical, electrical, and plumbing disciplines
• Prior Project and team management experience

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Miami, FL
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Miami, FL
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Summary 

This role will service the mail room and coordinate pickups and deliveries within the office. This role requires excellent communication, a can do attitude, and ability to work with multiple employees across the entire organization. 

This is an hourly position: $17/hour

Responsibilities

• Coordinate the daily operations of the mail department including receive, postage, and organize all office mail
• Organize and stock office supplies
• Move and lifting large box deliveries 
• Setup workstations for new employees
• Assist the HR Manager with office management tasks
• Assist with other tasks as requested by the attorney or case staff
• Drive as needed to other local offices to deliver mail or supplies

Qualification

• High school diploma or GED
• Computer skill including knowledge of mailroom equipment: copy machine, package tracking software, postage, etc.
• Must have a valid driver's license and car
• Vehicle must be insured at all times - must maintain 100/300 Bodily Injury limits 
• Must be able to lift and carry materials weighing up to 50 pounds, while kneeling and bending
• Must have strong knowledge of local roads and/or ability to use GPS for deliveries between offices
• Highly organized with the ability to multitask, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision

#LI-MP1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

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