Mongo is seeking a Head of AI Platform, GM to lead the development and scaling of a new AI Applications Platform. With millions of developers trusting MongoDB for their workloads, MongoDB is building the future to enable them to create, deploy and manage AI Applications at enterprise scale. As GM you will own the business, vision and execution of this Platform.

This is a unique "intrapreneurial" role where you will act as the CEO of the product line. You will own the end-to-end success of the platform, with direct responsibility over the R&D organization (Engineering, Product, and Design).

As the VP & GM, you will lead the transition from 0 to 1—defining the technical architecture, building a world-class team of engineers and product thinkers, and scaling the platform to support thousands of customers building production-grade AI applications. You are someone who can debate the nuances of multi-agent orchestration and Model Context Protocol (MCP) in the morning, and present a three-year commercial growth strategy to the board in the afternoon.

This role can be based in our San Francisco and New York City offices or remotely in the United States.

Responsibilities

• Product Vision & Execution (0 to Scale): Own the roadmap and delivery of the AI Platform. Take the product from its current state to a market-leading, developer-first platform.
• Business Ownership: Own the P&L for the business unit. Manage the budget for R&D, infrastructure/inference costs, and headcount planning.
• R&D Leadership: Build and lead a distributed high-performance R&D organization. You will manage Engineering, Forward Deployed Engineering, Product Management, and Product Design, fostering a culture of rapid iteration and technical excellence.
• AI Strategy: Build the technical vision for the area, and lead technologists and product managers to document and evangelize the strategy with internal and external customers.
• Go-to-Market Partnership: Collaborate with Partnerships, Sales and Marketing to define our GTM motion. 
• Customer Evangelism: Act as the "technical face" of the product for strategic customers, partners, and the open-source community.

Requirements

• Entrepreneurial Track Record: Experience as a founder, early-stage employee, or "0-to-1" leader within a larger tech company. You must have experience building and launching a software product from scratch.
• Technical Depth in AI: Deep understanding of the AI landscape. You should be familiar with AI frameworks, foundation models, embeddings and vector databases. 
• Cloud & Platform Expertise: 10+ years of experience building scalable Cloud/SaaS products, enterprise infrastructure software or developer platforms (APIs, SDKs, or infrastructure tools).
• Leader of Leaders: Proven experience managing managers and leading cross-functional organizations of 100+ people.
• Product-Led Mindset: A "product-hacker" mentality. You prioritize shipping and learning over perfection, but understand the reliability requirements of enterprise-grade software.
• Strategic Communication: Ability to distill complex technical concepts (e.g., multi-layered AI governance or inference optimization) into compelling narratives for customers and executives.
• MongoDB experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273415485

MongoDB is hiring a Director of Corporate Development & Ventures to partner with senior leadership to shape and execute our inorganic growth strategy, including leading critical M&A and strategic investment activity.

This role is for someone who has operated as a deal lead, not just a participant. You will be expected to independently originate, evaluate, and execute transactions—quickly, rigorously, and with sound judgment.

You will work closely with senior leaders across Product, Engineering, and Finance to inform decisions that shape MongoDB’s position in data infrastructure and the AI ecosystem. There is no room for passive execution in this role—you are expected to drive outcomes.

Finally, you will build the corporate development capability to run multiple transactions in parallel, establishing the cross-functional cadence and playbooks required to execute at scale.

The Team

Corporate Development & Ventures at MongoDB is a small team focused on high-impact work with a bias toward action.

Our ventures platform maintains active coverage of the developer and AI ecosystem, providing consistent exposure to emerging companies, founders, and technologies.

In this role, you will be expected to translate that visibility into well-defined M&A and investment opportunities, bringing the judgment and execution needed to move from insight to completed transactions.

We’re looking for someone who

• Has 8–12+ years of experience in Corporate Development, Investment Banking, Private Equity, or Venture Capital
• Has led multiple M&A transactions end-to-end and can do so with limited oversight
• Is comfortable being the most experienced and accountable deal operator in the room
• Demonstrates consistently strong judgment, particularly under time pressure and incomplete information
• Holds a high bar for analytical rigor, but knows when to make decisions without perfect data
• Can engage credibly with technical leaders while maintaining a clear business perspective
• Is direct, low-ego, and accountable—focused on outcomes, not process
• Is motivated by building and operating at a high-performing standard, not maintaining one

What you will do

Lead Transactions That Matter

• Own M&A and investment processes end-to-end, from initial engagement through close
• Build and pressure-test valuation, structure, and strategic rationale independently
• Run tight, focused diligence processes across technical, product, commercial, and financial dimensions
• Drive decisions forward—without creating unnecessary process or delay

Set the Standard for Execution

• Bring structure and clarity to complex, ambiguous situations
• Identify what matters quickly and focus the team accordingly
• Ensure transactions are well-understood, well-structured, and executed at a high level
• Raise the quality bar for how decisions are made across the function

Convert Market Insight into Action

• Work closely with the Ventures team to identify actionable opportunities from a strong, continuously refreshed pipeline
• Maintain a precise understanding of the competitive and technological landscape
• Act decisively when conviction is high

Operate Effectively with Senior Stakeholders

• Partner directly with Product and Engineering leadership on strategic fit and integration
• Work with Finance and Legal to structure and close transactions efficiently
• Communicate clearly and concisely with executive leadership

Build Leverage for the Function

• Mentor junior team members through direct, hands-on involvement in deals
• Improve speed and consistency of execution across the team
• Contribute to building a function that can scale without losing quality

What success looks like

• You independently lead and close high-quality, strategically important transactions
• MongoDB can run multiple live deals simultaneously without loss of focus or rigor
• Decisions are made faster, with clearer reasoning and stronger conviction
• Internal stakeholders rely on you to drive clarity and momentum in complex situations
• The overall quality and effectiveness of the Corporate Development function increases materially

Position Expectations

• Based in San Francisco, New York, or Austin
• Travel as required for transactions and relationship development

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273414700

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Austin or San Francisco for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 426123

Atlas Search is a multi-cloud service that allows users to execute complex full text and vector search queries using the MongoDB Query Language. Our users are free to focus on relevance and data retrieval instead of the machinery needed to search data at scale.

Our team is building the cloud-based distributed systems software responsible for the lifecycle of search indexes including: data ingestion, index building, partitioning, performance, availability, and backup management. Our product is quickly gaining traction with customers and we are making core architectural improvements that you will contribute to.

This role is based in San Francisco, CA with an in-office or hybrid work model.

Successful candidates will have the following qualities:

• 2+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software in a complex codebase
• Experience developing distributed systems and multithreaded applications
• Experience with at least one modern statically typed programming language, and interest in working with Java
• Excellent verbal and written technical communication skills and enthusiasm for collaborating closely with colleagues
• A growth mindset and the desire to learn quickly through taking on challenges, reflecting on outcomes, and incorporating feedback
• A strong sense of ownership over their work, from initial design all the way through maintaining code in production

You will:

• Contribute to the design, implementation, and support of projects that improve the scalability of Atlas Search to make using it a seamless experience for even the largest workloads
• Work with a collaborative team that prioritizes sound technical decision-making and building systems that our customers love and that we are proud of as engineers
• Have the opportunity to lead projects and own subsystems
• Provide input on the team’s roadmap and help determine the architecture of our system

Success measures:

• In 3 months you’ll have a solid high-level understanding of what our team does and how we operate. You’ll have contributed to the development of an existing project and completed several small improvements or bug fixes
• In 6 months you’ll be reviewing code and project designs, and be an active participant in team meetings
• In 12 months you’ll have a thorough understanding of the systems our team owns and have led a small project. You’ll have proposed small improvements to our code, product, or team processes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 3263241199

Join the MongoDB Networking & Observability team and help build the core of a distributed database ! Our team focuses on creating and enhancing components which facilitate communication between distributed processes and make these processes, and their communication, easily observable. Networking Observability’s responsibilities include improving MongoDB networking, improving the efficiency of resource utilization, and building low-overhead observability features.

Our team includes engineers located in New York City and fully remote engineers. We operate close to the bottom of the stack, and have a lot of influence over the availability, performance, and robustness of our open source database as well as the development efficiency of the engineering team overall. Recently we’ve worked on POCs and performance tests for new architectural directions in our networking stack, and are integrating OpenTelemetry to accelerate investigation of issues and integrate with a wider ecosystem of observability tooling.

Are you excited to help the MongoDB engineering team build a better database? We are! Join us today, and we can build a faster, more reliable, exceptionally observable, database system together.

Note: This role can be based out of our NYC office or remotely from anywhere in North America.

Candidate Profile

• 3+ years of experience building distributed systems
• Passionate about delivering and deploying a product with cross-team stakeholders
• Solid computer science fundamentals, with strong competencies in data structures, algorithms, and software design/architecture
• Hands-on experience with building production-level code. Experience in C++ is required
• Interest in furthering their knowledge of networking, observability and how computer architecture and internals impact the availability
• Solid verbal and written communication skills and highly motivated to collaborate with colleagues

Position Expectations

• Understand and improve the current functionality of the MongoDB networking and observability codebase
• Lead medium sized projects related to our networking code or observability frameworks from technical design to delivery
• Collaborate with colleagues at all stages of project lifecycle (ideation, requirements gathering, design, execution, and delivery)
• Own our leadership principles, and exemplify them in your work
• Continue to learn and be curious in growing your career

Success Measures

• In one month, you'll have fixed a few bugs in a minor version of our latest release series
• In three months you’ll have contributed to the development of a project slated for the next major version
• In six months, you’ll have taken on primary code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you’re making significant contributions to the development of a new major features

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273376223

We’re looking for a highly creative, entrepreneurial, and organized Lead, Startup & Ventures Marketing to expand MongoDB’s AI-native marketing strategy and strengthen our presence across the startup and VC ecosystem in the Bay Area. 

This is a highly strategic, regional leadership role focused on ecosystem building, execution, and operating at scale. You will be responsible for establishing MongoDB as the database of choice for high-growth, venture-backed startups across the Bay Area, as well as serve as MongoDB’s primary representative to the local startup ecosystem. In this role, you will be responsible for developing relationships with VCs, accelerators, founders, and community partners to design and deliver high-impact programs, events, and partnerships that drive awareness, adoption, and long-term affinity for MongoDB. As the regional startup leader, you will own the planning and lead the team responsible for the execution of startup-focused initiatives, including hackathons, demo nights, founder dinners, and conference-adjacent activations. This role sits at the intersection of partnerships, community, events, and content, and requires a leader who can pair strategic vision with hands-on execution.

Position Expectations

• Serve as the MongoDB representative within the Bay Area startup ecosystem: Develop deep relationships across the Bay Area startup community, building trusted connections with top VCs, founders, operators, and ecosystem influencers
• Drive high-value startup acquisition: Design and execute a targeted acquisition strategy focused on engaging and converting high-potential startups in the region
• Expand MongoDB’s physical presence in the Bay Area: Lead an ecosystem strategy centered on high-impact founder programming, including VC-partnered events, demo days, hackathons, founder dinners, and other flagship community events
• Amplify MongoDB’s startup presence through digital channels: Collaborate with Brand, Social, and Digital Marketing teams to extend regional startup initiatives across social media, earned content, and owned media
• Own cross-functional alignment for the regional startup audience: Embed the startup and developer audience into marketing initiatives driven by Revenue Marketing, Strategic Events, DevRel, and other internal teams, ensuring programs and activations effectively serve the startup ecosystem 
• Measure impact and continuously optimize: Define and track key success metrics for startup engagement, such as attendance quality, funded-founder participation, and program applications, and use insights to refine strategy and programming

The right candidate for this role will be:

• Have 8+ years of experience in marketing, community, ecosystem, or events roles focused on startups, developers, or technical founders
• Have experience managing and developing high-performing teams, with the ability to set strategy while supporting strong on-the-ground execution
• Possess deep familiarity with the Bay Area startup ecosystem, ideally with established relationships across VCs, founders, accelerators, and key founder communities
• Have experience working in or closely with startups or venture capital firms, with a strong understanding of how early-stage companies operate and grow
• Be comfortable engaging technical audiences, with enough understanding of startup engineering workflows to shape credible and compelling programming
• Thrive in 0-to-1 environments, building strategy, programs, and operational processes from the ground up
• Be highly organized and execution-oriented, able to drive initiatives from strategy through delivery while managing multiple stakeholders
• Be data-driven, able to define success metrics, track impact, and communicate results clearly
• Communicate confidently and effectively with founders, investors, and senior internal stakeholders
• Operate with a high degree of autonomy, collaborating with a globally distributed team while maintaining an active presence within the Bay Area startup ecosystem

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273405598

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Atlas Search is a multi-cloud service that allows users to execute complex full text and vector search queries using the MongoDB Query Language. Our users are free to focus on relevance and data retrieval instead of the machinery needed to search data at scale.

Our team builds and maintains the instances and supporting infrastructure powering Atlas Search. This platform deploys and monitors search deployments, providing a highly scalable yet observable system for customers and engineers.  The Atlas Search product is quickly gaining traction with customers and we are shipping core infrastructure components that enable this growth.

This role is based in San Francisco, CA with an in-office or hybrid work model.

Successful candidates will have the following qualities:

• 2+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software and automation in complex codebases
• Experience developing distributed systems and multithreaded applications
• Familiarity with public cloud platforms, distributed infrastructure, and metric-based development
• Experience with at least one modern statically typed programming language, and interest in working with Java
• Excellent verbal and written technical communication skills and enthusiasm for collaborating closely with colleagues
• A growth mindset and the desire to learn quickly through taking on challenges, reflecting on outcomes, and incorporating feedback
• A strong sense of ownership over their work, from initial design all the way through maintaining code in production

You will:

• Contribute to the design, implementation, and support of projects that improve the scalability of Atlas Search to make using it a seamless experience for even the largest workloads
• Work with a collaborative team that prioritizes sound technical decision-making and building systems that our customers love and that we are proud of as engineers
• Have the opportunity to lead projects and own subsystems
• Provide input on the team’s roadmap and help determine the architecture of our system

Success measures:

• In 3 months you’ll have a solid high-level understanding of what our team does and how we operate. You’ll have contributed to the development of an existing project and completed several small improvements or bug fixes
• In 6 months you’ll be reviewing code and project designs, and be an active participant in team meetings
• In 12 months you’ll have a thorough understanding of the systems our team owns and have led a small project. You’ll have proposed small improvements to our code, product, or team processes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4263333191

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in San Francisco.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 425710

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426069

We’re looking for an experienced and innovative business development and partnerships specialist to help accelerate MongoDB’s vision by building and scaling high-impact partnerships with strategic and complementary AI infrastructure providers. This includes frameworks, hyperscalers, observability platforms, model labs, and other technologies that empower developers to build modern AI applications. To start, this individual will lead the strategy and execution of technical and GTM partnerships with AI-forward platforms, such as Vercel, Lovable, and Replit, that empower developers and agents to build AI and agentic applications on MongoDB as their backend database. They will source and structure integrations, define joint value propositions, and drive co-selling motions to make MongoDB the default data layer across the AI platform ecosystem. This is a high-impact role requiring expertise in partnership development, technical acumen, and the ability to collaborate across teams and organizations.

We're looking to speak with candidates based in the San Francisco Bay Area for our hybrid working model.

What You’ll Do

• Ecosystem Strategy: Develop a deep understanding of the AI infrastructure landscape, including hyperscalers, observability platforms, frameworks, model labs, and developer tools. Collaborate with internal teams to define priorities and strengthen MongoDB’s partnerships with these key players
• Partnership Development: Identify, recruit, and activate strategic partnerships across complementary AI infrastructure. Negotiate effective deal structures and maintain MongoDB’s relevance and prominence within these ecosystems
• Partner Success: Design and lead initiatives that drive adoption of validated integrations, ensure high-quality results, and maintain strong alignment with partner and MongoDB goals
• Cross-Functional Collaboration: Work with teams across MongoDB—including Product, Sales, Pre-Sales, Marketing, and Legal—alongside partner organizations, to deliver impactful outcomes through technical validations, joint roadmaps, and exceptional developer experiences
• Measurement of Success: Establish metrics to measure the effectiveness of AI-focused ecosystem partnerships and report on MongoDB’s impact on top-of-funnel growth. Refine strategies based on data-driven insights
• Community Engagement: Represent MongoDB at relevant industry events, conferences, and communities, ensuring resources and content are accessible to target audiences

Who You Are

• Experienced: 8+ years of experience in business development, partnerships, product management, or program management, with a demonstrated ability to manage complex technical initiatives from ideation to execution
• Strategic & Tactical: Proven ability to think both at a high level and dive into details to solve problems and create opportunities
• Skilled Negotiator: Experience negotiating complex agreements with partners and driving their implementation to deliver exceptional outcomes
• Technically Strong: You have a technical aptitude to understand AI infrastructure workflows and developer ecosystems, paired with analytical skills that help guide decision-making
• Collaborative Communicator: Strong verbal and written communication skills—tailored to engage audiences ranging from developers to executives across internal and external teams
• Program Leader: Proven ability to align stakeholders, direct cross-functional processes, and execute high-value initiatives that drive measurable results
• Self-Starter: You thrive in fast-paced environments, take ownership of initiatives, and can independently deliver results while rallying others around high-priority opportunities

Success Measures

• 3 Months: Gain a deep understanding of MongoDB’s products, ecosystem strategy, and internal workflows while building relationships with key stakeholders for 2-3 known priority workstreams
• 6 Months: Establish an internal working team, prioritize initial partnerships, initiate outreach, define joint value propositions, and execute on some quick wins
• 12 Months: Successfully lead multiple cross-functional initiatives, demonstrating measurable business impact and meaningful adoption through key AI infrastructure partnerships

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273404067

The Inside Account Executive role focuses exclusively on formulating and executing a sales strategy within MongoDB’s most strategic accounts, closing net new workloads and expanding MongoDB’s footprint.

What you will be doing

• Proactively identify, qualify and close a sales pipeline within MongoDB’s most Strategic Accounts
• Drive product adoption in LOPs/BUs you own in the account, upsells / cross sells by cultivating strategic relationships with executives and multi-level champions, aligning to their key initiatives and long term goals
• Collaborate cross-functionally with Customer Success, Professional Services, Marketing, Product, and the internal sales ecosystem to drive customer adoption and satisfaction
• Meet and exceed quarterly quotas on NWLs, NARR, and PS.
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and set you up for future success

What you will bring to the table

• Min. 3 year B2B sales experience in a quota carrying closing role, or Strategic Account-based selling experience
• Experience selling complex Saas and/or Cloud products/services
• A proven track record of overachievement through generating your own pipeline and hitting sales targets
• Energetic, upbeat, entrepreneurial, tenacious teammate. Possess a strong desire to be successful
• Ability to articulate the business value of complex enterprise technology both in verbal and written forms
• Passionate about growing your career in the largest and fastest growing market in software (database) through constant development of  sales and tech skills

What we will bring to the table

• Opportunity to work with and learn from MongoDB’s most talented and experienced Account Executives
• Internal mentor and buddy program cross-departmentally
• Clear and defined career path to EAE
• Uncapped commissions’

Location(s)

• Preference for 
• Atlanta, Boston, New York, Toronto, Los Angeles, San Francisco, Washington D.C., Austin

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426168

Our Database Experience (DBX) Team

A great MongoDB experience starts with great tools.

The Database Experience team builds the libraries and tools that developers use day-to-day working with MongoDB. Our mission is to increase developer adoption, satisfaction and retention by providing a reliable, enjoyable interface for developers and other end-users.

Our senior engineers are typically specialists in a particular programming language, but are capable of contributing to projects in other languages as well.

For this role, we're looking for someone who will enjoy designing, writing, and supporting open source libraries for the Python ecosystem developers that use MongoDB. This is an opportunity to make a major impact at MongoDB as Python is one of the most popular runtimes for MongoDB users, and our driver has over 3 million daily pypi downloads.

You might be right for this role if you...

• Have substantial experience writing high-quality software in Python
• Have extensive knowledge in Python tools and frameworks, scientific python and web development frameworks
• Have practical experience with AI/ML frameworks and technologies in Python, including large language models and agentic tools are a plus
• Have an interest in learning and staying up-to-date with Python ecosystem trends and best practices and incorporating them into your work
• Can make pragmatic design decisions, balancing tradeoffs such as usability, maintainability and delivery time
• Want to, or already do, participate in open source software development and communities, both online via e.g. GitHub and optionally through conferences and speaking engagements
• Communicate well, internally and externally, both verbally and in writing
• Enjoy collaborating with teammates, and mentoring junior engineers and interns
• Are self-motivated, organized, and have strong time management skills

You'll be on the team responsible for...

• Developing and supporting the MongoDB Python drivers and subsidiary libraries (PyMongo, Django MongoDB Backend, PyMongoArrow, LangChain MongoDB) and related software, collaborating with peers in our distributed world-wide engineering team
• Writing and maintaining open source specifications defining common behavior and APIs shared across all of our drivers
• Investigating bugs and support requests from commercial customers, open source users, and internal users for the libraries our team maintains
• Working with our Product and Server teams on designs and specifications for new user-facing MongoDB features

Success in this role means...

• Within one month, you will understand the high-level architecture of the drivers and how MongoDB works, and will have completed a few small bug fixes and/or feature tickets
• Within three months, you will be contributing effectively day-to-day, fixing bugs, implementing features, investigating and responding to open source user and customer issues, and reviewing your peers' code
• Within six months, you'll have implemented major, planned new features, contributed to our common driver specifications, shipped a major feature in an open source library, and will be collaborating with the Product team to help craft our roadmap
• Within twelve months, you'll have significantly improved the quality, performance and maintainability of our codebase, and will be taking the lead in designing and specifying major new features

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273396098

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, or remotely in the United States region.

Responsibilities

• Manage a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers
• Help develop a clear technical vision and comprehensive roadmap for our runtime environment, balancing long-term strategic infrastructure goals with immediate engineering needs
• Contribute through light hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges
• Act as the primary liaison for the Fleet Management team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations

You may be a good fit if you:

• Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams
• Possess a customer-focused mindset, treating internal developers as your primary users
• Value efficiency in processes and operations, and have a track record of optimizing team workflows
• Prefer automation over manual processes ("allergic to ops work"), fostering a culture of building software solutions to eliminate toil
• Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions
• Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps
• Have a high level of empathy, responsibility, ownership, and accountability
• Excellent verbal and written technical communication skills

Strong candidates may also have experience with:

• Leading major architectural shifts, such as migrating teams from traditional IaC to Operator-driven lifecycle management
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426152

Join the Vector Search team and help build a cutting-edge vector database on top of MongoDB. Our team is responsible for the syntax and implementation of MongoDB's $vectorSearch aggregation, which enables approximate nearest neighbor queries over high-dimensional vectors.

We are a small team with a large and rapidly growing customer base, providing engineers an opportunity to make a highly-visible, broad impact. When scaling search to billions of vectors, performance is paramount. We're looking for engineers who enjoy solving complex and open-ended problems that directly impact users' performance.

This role is based in San Francisco, CA with a hybrid work model.

You would get to:

• Implement new features within MongoDB's $search and $vectorSearch aggregation operators
• Work cross-functionally with Product teams to define new query and index syntax
• Identify and address performance bottlenecks in filter queries and nearest neighbor search
• Have the opportunity to lead projects and own subsystems
• Perform code reviews with peers, review technical designs, and mentor junior developers

Ideally you will be:

• 3+ years of experience working on large-scale backend systems
• Experience writing high-performance applications in Java or another JVM language
• A growth mindset and the desire to learn quickly through taking on challenges, reflecting on outcomes, and incorporating feedback
• Passionate about optimization, code quality, and problem solving
• Bonus: experienced with Apache Lucene, vector databases, or high-throughput web services

Success Measures

• In 3 months you'll have a solid high-level understanding of what our team does and how we operate
• You'll have contributed to the development of an existing project and completed several small improvements or bug fixes
• In 6 months you'll be reviewing code and project designs, and be an active participant in team meetings
• In 12 months you'll have a thorough understanding of the systems our team owns and have led a small project. You'll have proposed small improvements to our code, product, or team processes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4263333188

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in San Francisco for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. 
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426048

MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers.

As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales.

Here are a few informative blogs about the Engagement Management role:

https://www.mongodb.com/blog/post/engagement-management-mongodb-meet-lalitesh-pal

https://www.mongodb.com/blog/post/how-engagement-managers-help-customers-succeed

We are looking to speak to candidates who are based in San Francisco, CA for our hybrid working model.

What you’ll do at MongoDB

• Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
• Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
• Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
• Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region
• Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
• Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
• Proactively seek opportunities to support and mentor other team members and share best practices
• Have situational awareness and react appropriately in group settings

An Ideal candidate will have

• A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
• A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
• Experience as an architect, consultant, project manager, or Professional Services manager
• Experience internally positioning and selling professional services
• Experience carrying a quota for PS bookings
• General knowledge of Databases (RDBMS, SQL, NoSQL)
• Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
• Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift
• The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
• An ability to scope and estimate projects
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
• Ability to travel for key engagements and team offsites

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273357682

Our Database Experience (DBX) Team

A great MongoDB experience starts with great tools.

The Database Experience team builds the libraries and tools that developers use day-to-day working with MongoDB. Our mission is to increase developer adoption, satisfaction and retention by providing a reliable, enjoyable interface for developers and other end-users.

Our senior engineers are typically specialists in a particular programming language, but are capable of contributing to projects in other languages as well.

For this role, we're looking for someone who will enjoy designing, writing, and supporting open source libraries for the Python ecosystem developers that use MongoDB. This is an opportunity to make a major impact at MongoDB as Python is one of the most popular runtimes for MongoDB users, and our driver has over 3 million daily pypi downloads.

You might be right for this role if you...

• Have substantial experience writing high-quality software in Python
• Have extensive knowledge in Python tools and frameworks, scientific python and web development frameworks
• Have practical experience with AI/ML frameworks and technologies in Python, including large language models and agentic tools are a plus
• Have an interest in learning and staying up-to-date with Python ecosystem trends and best practices and incorporating them into your work
• Can make pragmatic design decisions, balancing tradeoffs such as usability, maintainability and delivery time
• Want to, or already do, participate in open source software development and communities, both online via e.g. GitHub and optionally through conferences and speaking engagements
• Communicate well, internally and externally, both verbally and in writing
• Enjoy collaborating with teammates, and mentoring junior engineers and interns
• Are self-motivated, organized, and have strong time management skills

You'll be on the team responsible for...

• Developing and supporting the MongoDB Python drivers and subsidiary libraries (PyMongo, Django MongoDB Backend, PyMongoArrow, LangChain MongoDB) and related software, collaborating with peers in our distributed world-wide engineering team
• Writing and maintaining open source specifications defining common behavior and APIs shared across all of our drivers
• Investigating bugs and support requests from commercial customers, open source users, and internal users for the libraries our team maintains
• Working with our Product and Server teams on designs and specifications for new user-facing MongoDB features

Success in this role means...

• Within one month, you will understand the high-level architecture of the drivers and how MongoDB works, and will have completed a few small bug fixes and/or feature tickets
• Within three months, you will be contributing effectively day-to-day, fixing bugs, implementing features, investigating and responding to open source user and customer issues, and reviewing your peers' code
• Within six months, you'll have implemented major, planned new features, contributed to our common driver specifications, shipped a major feature in an open source library, and will be collaborating with the Product team to help craft our roadmap
• Within twelve months, you'll have significantly improved the quality, performance and maintainability of our codebase, and will be taking the lead in designing and specifying major new features

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273396098