About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America – and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at our careers page.

About the role

We are looking for a Senior Staff Product & Marketing Manager professional to own and scale our new content hub – a central, owned channel where Nubank will host exclusive content from strategic partnerships and operate a delightful e-commerce experience for branded merchandise and collaborations.

This person will be the end-to-end operational owner of the content hub: from defining and running the operating model with partners and suppliers, to working closely with Product Operations, Engineering, Marketing, Legal, Tax, and Logistics to make the experience work seamlessly for customers across markets as we are scaling our brand globally.

The first big mission is to launch an initial version of the content hub, including exclusive content and the first wave of merchandise from our global partnerships with key partners such as Mercedes, AMG, Petronas F1, and Inter Miami CF, and then continuously iterate it into a core channel for our marketing and product teams to engage fans, launch new experiences, and drive product adoption.

You will sit in the Marketing organization, working very closely with Product Operations, Product Management, and Partnerships, and will operate at a Senior Staff (IC8) level, with significant autonomy and visibility.

You’ll be responsible for

• Owning the content hub and merchandise “store” end-to-end – from concept to daily operations – as your core product, ensuring it delivers a high-quality, reliable experience to Nubank customers and partners.
• Leading the MVP launch of the hub, including content and the first merchandise drops (e.g., Mercedes and Inter Miami collaborations), coordinating legal, tax, inventory, shipping, content, and technical workstreams to get a first version live quickly and safely.
• Designing and running the operating model for the hub: selecting and managing suppliers and partners, defining SLAs and responsibilities, and ensuring that logistics, customs, returns, and customer support flows are clearly owned and work in practice (e.g., FAQs, redirection to partner support, escalation paths).
• Partnering with other Product Managers and Engineers to scope and prioritize technical integrations and features (e.g., plug-ins for e-commerce, content formats, entry points in the Nu app), translating operational needs into clear product and technical requirements.
• Defining and optimizing discovery and entry points to the hub, both within the Nubank app and from partner surfaces (e.g., partner websites, campaigns), in collaboration with Marketing, Product, and Partnerships teams.
• Coordinating a highly cross-functional stakeholder landscape, including Global and Local Marketing, Partnerships, Product, Engineering, Legal, Tax, and Operations, continuously re-prioritizing across competing needs while keeping the hub roadmap and delivery on track.
• Setting up and driving a clear execution plan and governance, including timelines, milestones, and decision forums, and proactively unblocking legal, regulatory, and operational issues as they arise.
• Continuously evolving the hub vision and roadmap beyond V1 – for example into fan clubs, community experiences, and early-access product launches – in partnership with Marketing and Product leaders.

We are looking for a person who has

Required qualifications

• Extensive senior experience (Senior Staff / IC-level) in Product Operations, Product Management, Product Marketing, or a similar role, with a clear track record of hands-on, operational execution
• Proven end-to-end ownership of a complex, cross-functional initiative or consumer-facing product, covering business case, technical integration, partner management, operations, and ongoing optimization.
• Experience with e-commerce platforms, marketplaces, or content platforms (for example, consumer marketplaces, creator or content platforms, streaming or membership products), understanding logistics flows, content hosting, QA, and external partner integrations.
• Strong program/project management skills and the ability to switch context frequently, wearing multiple hats across operations, product, marketing, legal, and partner management while keeping clarity on priorities and outcomes.
• Demonstrated ability to work closely with engineers on integrations and technical capabilities (e.g., plug-ins, APIs, content formats), with enough technical fluency to challenge trade-offs and co-design solutions.
• A strong ownership mindset, with visible examples of “getting your hands dirty” to solve operational issues, close gaps, and deliver on ambitious timelines in high-visibility projects.
• Excellent communication and stakeholder management skills in English, including working with senior leaders and diverse global teams.
• Ability and willingness to be based in Miami, US or São Paulo, BR (relocation support available if required).

Nice to have

• Experience building or operating content hubs, fan communities, or loyalty / membership experiences, especially in partnership with major sports, entertainment, or lifestyle brands (e.g., motorsport, football clubs).
• Experience navigating legal, tax, and regulatory implications of new digital products or commerce experiences, collaborating effectively with specialist teams to find practical paths forward.
• Optional: background in Product Marketing (PMM) or Marketing roles where you acted as the bridge between product, logistics/operations, and external partners, owning very operational work (not only go-to-market strategy).
• Experience in smaller or fast-growing companies where you had broad, end-to-end responsibility rather than a narrow slice of a large system.

Location

• Office location: Miami, United States 

Work model for this role

Our work model for this role is Hybrid 2–3 times/week: our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit our hybrid work model page.

Our benefits – United States (Employee)

For this role, you will be eligible for Nubank’s US employee benefits, including:

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo – our learning platform of courses
• NuLanguage – our language learning program
• NuCare – our mental health and wellness assistance program
• 401(k)
• Saving Plans – Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

Global Internal Communication Expert

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

The Global Internal Communications Senior Expert is a strategic enterprise partner responsible for crafting internal narratives and driving employee engagement. This individual provides internal comms plans and execution for  large-scale organizational transformations and respective campaigns, and manages highly complex, ambiguous initiatives that align the global workforce with Nubank’s long-term business goals.

You'll be responsible for

Strategic Narrative & Global Business Partnership

• Enterprise Narrative: Define and evolve the organization’s narratives and content in general, to drive strategic alignment across all regions (Brazil, Mexico, Colombia), and understanding of our company priorities, strategy and performance.
• Strategic Advisory: Act as a master consultant for senior executives and Global Business Units (BUs), providing coaching on effective communication strategies for high-stakes business initiatives.
• Internal/External Alignment: Partner with the Global Corporate Communications leadership to ensure a consistent voice and messaging across all global communication channels, internally and externally.
• Long-Term Vision: Contribute to the function's long-term vision by building communication solutions that support mid-to-long-term strategic horizons.

Change Management & Problem Solving

• Large-Scale Transformation: Architect and oversee the execution of communication strategies for complex organizational changes, such as restructures, leadership shifts, or global policy changes.
• Crisis & Issue Management: Lead internal crisis communication protocols to protect company reputation and guide employees through high-pressure situations.
• Strategic Problem Solving: Uncover root causes of communication gaps affecting multiple business units and develop innovative, scalable solutions to mitigate future risks.

Channel Excellence & Governance

• Global Standards: Establish global benchmarks for multi-channel content excellence, ensuring that internal platforms (Confluence, Slack, newsletter, digital signage) serve as effective tools for comms of our business objectives.
• Metric Frameworks: Define and manage global KPIs and OKRs to assess the effectiveness of communication initiatives, providing data-backed reports to senior management.
• Content Innovation: Oversee the creation of compelling, high-level content, including executive speeches, presentations, and strategic messaging for global town halls and rituals.

Leadership & Influence

• Stakeholder Strategy: Navigate effectively in a multi-regional environment to influence senior stakeholder engagement and secure support for global internal comms initiatives.

We are looking for a person who has

• Deep Experience: Extensive track record in corporate or internal communications within a high-growth global technology, consumer or financial services environment.
• Communication Mastery: Exceptional written and verbal communication skills. The ability to work effectively across different cultures and business realities is essential.
• Strategic Acumen: Expert-level ability to leverage business drivers and industry trends to propose data-backed strategic internal comms actions.

Location for this opportunity 

• Palo Alto, United States

Our Benefits

• Total compensation includes base salary, RSUs and benefits. Base salary range: $195,840 — $293,760
• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

• Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

At Nu, tax efficiency and compliance are not just obligations—they are pillars that support our ability to scale and innovate. As a Tax Specialist, your primary goal will be to ensure the Total Tax Integrity of our operations. You will have a direct impact on the P&L by ensuring that every tax is calculated with pinpoint accuracy, mitigating risks, and ensuring that Nu stays ahead of US tax requirements. Your role is fundamental to sustaining financial transparency for investors, auditors, and regulatory bodies.

You'll be responsible for

Your day-to-day will be defined by the dynamism of a complex financial operation. Your main challenges and activities will include:

• Full Compliance Cycle: Leading the calculation, accounting, and technical review of federal and state direct taxes (corporate income tax, including federal estimated payments and state apportionment) and also support on the management of indirect taxes (sales & use tax, excise tax, and other transaction-based levies across multiple jurisdictions) compliance managed by local external advisors.
• Tax Filing and Payment Management: Owning the end-to-end calendar of tax filing deadlines and payment obligations across all federal, state, and local jurisdictions — including the timely review of estimated tax payments (Form 1120-W), coordination/submission of extension requests, and final returns. Maintaining a centralized compliance calendar to proactively manage due dates, avoid penalties, and ensure accurate payment amounts are reconciled against the general ledger, along with the support of local external advisors..
• High-Precision Financial Reporting: Preparing and reviewing footnote disclosures for Effective Tax Rate (ETR) reconciliation under ASC 740, as well as managing the movement and projection of deferred tax assets and liabilities, including valuation allowance assessments.
• Mastery of Ancillary Obligations: Guaranteeing the flawless delivery of complex filings such as the federal consolidated return (Form 1120), state and local income tax returns, information returns (Forms 5471, 8858, 8865), and FBAR/FATCA filings, ensuring that all reported data faithfully reflects the underlying accounting reality.
• Stakeholder and Audit Management: Acting as the focal point for federal and state tax examinations and audits (internal and external), defending the company's tax positions before the IRS and state revenue authorities, and maintaining the SOX (Sarbanes-Oxley Act) control environment.
• Transfer Pricing Coordination: Managing Transfer Pricing workflows in partnership with external advisors, ensuring that intercompany operations comply with OECD guidelines and US Treasury regulations (IRC §482), including the preparation and maintenance of contemporaneous documentation.

We are looking for a person who has

To succeed in this role, we are looking for more than just technical knowledge; we need solid experience and a proven track record in high-rigor environments:

• Experience in Effective Tax Rate Reconciliation: You have directly managed the bridge between book and taxable income under ASC 740, knowing how to explain rate variances, assess uncertain tax positions (ASC 740-10 / FIN 48), and project deferred tax assets and liabilities for SEC-reporting or audited companies.
• Experience with Financial Institution Tax Compliance: Specific experience preparing and reviewing tax filings in a regulated financial services environment, including familiarity with bank-specific tax considerations (e.g., bad debt reserves, OID, original issue discount instruments) and information reporting obligations (Forms 1099, 1042, and FATCA/CRS).
• Background in Internal Controls (SOX): Practical experience designing, executing, and reviewing tax-related internal controls under a SOX framework, ensuring the end-to-end tax process is auditable, well-documented, and free of material weaknesses or significant deficiencies.
• Tax Project Management Capability: Experience coordinating transfer pricing studies, preparing or reviewing IRC §482 contemporaneous documentation, and interfacing with external law firms and Big Four advisors for strategic and time-sensitive deliveries.
• Education and Tools: A solid degree in Accounting, Finance, Law, or a related field — CPA licensure strongly preferred. Hands-on proficiency with tax compliance and provision software (e.g., Corptax, OneSource, or Bloomberg Tax) and the ability to leverage ERP systems (SAP, Oracle) and data tools to extract, reconcile, and analyze large volumes of tax-sensitive data.

Skills that will make you successful:

• Analytical Mindset: Ability to identify P&L discrepancies and propose root-cause remediations — including leveraging AI-assisted data analysis tools to surface anomalies, run scenario models, and accelerate variance explanations at scale.
• Resilience and Execution Under Pressure: Proven ability to handle tight monthly closing schedules and simultaneous audits, using workflow automation and AI-powered task prioritization to manage competing deadlines without compromising accuracy.
• Clear and Influential Communication: Ability to translate complex tax themes for business and finance stakeholders — and to critically evaluate and refine AI-generated summaries, memos, and presentations before they reach senior audiences.

Optional (Nice-to-Have) Skills:

• Prior experience in the banking or payments industry.
• Experience with the implementation of tax automation tools, including AI-powered compliance platforms or machine learning-based transaction classification systems.
• Familiarity with using large language models (e.g., Claude, ChatGPT) or AI coding assistants to streamline tax research, draft technical memos, or automate repetitive data preparation workflows.

Location for this opportunity (City, Country)

• Miami, United States

Our Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia.

Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank.

Learn more at:  https://international.nubank.com.br/careers/

About the role

As a Marketing Senior Expert – Campaigns Lead, you will be a key driver of Nu’s international expansion plans, leading end-to-end marketing campaigns that build our brand and grow our customer base across multiple regions. You will sit in the Global Expansion / Marketing & Growth team and focus on high-impact integrated campaigns, sponsorship activations and go-to-market execution for new markets.

This is a hands-on senior expert role: you will both design strategy and personally execute priority workstreams across media, communications, brand, content, value proposition and sponsorships, while helping to shape and staff the future team. You will act as a discipline lead for Marketing within our international expansion plans, partnering closely with Product, Growth, local country teams and senior leadership.

You will also be an AI champion for the function, pushing how we use AI to make marketing work 10x more productive and insightful.

You’ll be responsible for

• Leading integrated marketing campaigns for our international expansion plans, from strategy to execution — combining brand, product marketing, media, content and partnerships to drive awareness, consideration and growth in priority markets.
• Acting as Campaigns Lead for major launches and moments, owning the creative and media brief, orchestrating agencies and internal squads, and ensuring on-time, on-budget delivery with clear success metrics.
• Owning sponsorship strategy and activation, especially for flagship partnerships (e.g., premium sports properties), turning assets into meaningful, measurable brand and business impact across channels and markets.
• Providing multi-disciplinary oversight across Media, Communications/Advertising, Brand, Value Proposition, SEO and Content, directly executing where needed and setting high craft standards for the team and partners.
• Leading go-to-market (GTM) strategies for new market entries and key product launches, ensuring positioning, messaging and channel mix are tailored to local customer needs while consistent with Nu’s global brand.
• Running and evolving Brand Health and campaign measurement, translating data into clear insights and recommendations that influence regional strategies and investment decisions.
• Partnering closely with local market teams, Product, Growth, and Global Marketing to share best practices, align roadmaps and manage complex stakeholder landscapes across geographies.
• Acting as AI Transformation lead for Marketing, identifying and building AI-powered workflows and tools that reduce manual work and elevate creative and analytical quality (e.g., experimentation, content ops, insights automation).
• Helping to build the future team: identifying capability gaps, supporting hiring and onboarding, and mentoring more junior marketers as the area scales.

We are looking for a person who has

Required

• Professional Marketing experience (Senior Manager / Senior Expert level) in high-impact roles.
• Deep, hands-on expertise across multiple marketing disciplines: Media, Communications/Advertising, Brand Strategy, Product Marketing / Value Proposition, GTM, SEO and Content.
• Proven track record leading integrated campaigns and launches end-to-end, from insight and strategy to execution and post-mortem, in fast-paced digital or tech-driven environments.
• Strong experience with sponsorships activation, from evaluating and negotiating opportunities to creative/platform strategy and measurement of impact.
• Demonstrated experience with global brands and/or global expansion, ideally working with or within companies that operate across multiple countries and cultures.
• Exceptionally strong stakeholder and executive management skills, with the ability to influence senior leaders and align diverse regional teams around a common strategy.
• A deeply hands-on mindset: comfortable rolling up your sleeves to build decks, write briefs, review creatives, optimize campaigns and ship work directly while the team scales.
• Fluency in English (written and spoken). Additional Portuguese and/or Spanish is a strong plus; French, German or Italian are nice to have.

Nice to have

• Exposure to crypto / blockchain / cross-border payments businesses (e.g., Coinbase, DollarApp/ARQ Finance) or adjacent fintechs.

Location for this opportunity

• Office base: Miami, United States

Work Model for this Role

• Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.

Our Benefits – United States

For employees based in the United States, we offer:

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo – Our learning platform of courses
• NuLanguage – Our language learning program
• NuCare – Our mental health and wellness assistance program
• 401(k)
• Saving Plans – Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

Join us

If you want to build global-scale campaigns and sponsorships that introduce Nu to millions of new customers — combining sharp strategy, hands-on execution and AI-powered marketing — we’d love to hear from you.

Apply now to be our Marketing Senior Expert – Campaigns Lead in Miami.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

• As a Digital Affairs & DPO Senior Specialist  based in the United States, you will play a senior role in Nubank’s global privacy function, acting as a key point of contact for complex privacy, data protection and AI topics in the US while supporting our global privacy governance program.
• You will bridge high‑level legal strategy and day‑to‑day program execution, combining hands‑on product counseling with ownership of core privacy governance workflows (RoPA, DPIAs/PIAs, DSRs, incident response, third‑party risk, metrics) across multiple jurisdictions.
• Protecting personal data is fundamental to maintaining the fanatical trust our customers place in us. This role ensures that as Nubank expands its footprint and launches data‑intensive products (including in the US), our privacy and AI governance remain compliant, scalable, business‑enabling and deeply embedded into our technology and product lifecycle.
• You will respond to the Global DPO and work closely with Legal, Compliance, IT Security, Data, Risk, and Products teams to identify and close privacy and AI‑related gaps, design pragmatic controls, and translate complex regulatory expectations (e.g., US federal and state privacy laws, LGPD, GDPR) into simple, repeatable mechanisms that enable innovation.

You'll be responsible for:

 Product Legal Counseling (Privacy, Data Protection & AI)

• Provide clear, fast and actionable legal guidance to product, engineering, data and business teams on US and global privacy, data protection, AI and cybersecurity questions, with focus on data‑intensive products and internal tools.
• Conduct legal risk assessments for new and existing products, features and AI/ML use cases (including automated decision‑making, profiling, biometrics, fraud/credit models), aligning recommendations with Nubank’s risk appetite and product strategy.
• Draft, review and negotiate privacy‑relevant documentation (e.g., DPAs, data sharing agreements, vendor addenda, privacy and AI notices, in‑product disclosures, terms of service and consent flows), including cross‑border data transfer mechanisms.
• Translate complex and evolving US and international privacy/AI requirements into simple, operational guidance and design patterns for squads, avoiding “legal black boxes” and enabling self‑service where possible.

Privacy Governance & Program Management 

• Work closely with the Global DPO to co‑lead the execution of the global privacy governance roadmap, ensuring clear ownership, milestones, and visibility to leadership.
• Own or co‑own key pillars of the Privacy Governance Program as they relate to the US and global scope, including:
• Record of Processing Activities (RoPA) and personal data mapping;
• Privacy and data protection risk management and controls;
• DPIAs/PIAs and other privacy risk assessments at scale;
• Global data subject rights (DSR) strategy and processes;
• Training, awareness and privacy metrics.
• Design and implement projects to simplify and automate privacy governance wherever possible (e.g., templates, workflows, playbooks, self‑service tools), balancing regulatory expectations with business velocity.

Data Subject Rights, Transparency & US‑Focused Governance

• Maintain and enhance how Nubank handles data subject rights requests across geographies, with particular focus on US privacy rights (e.g., access, deletion, correction, portability, opt‑out mechanisms, sensitive data rules under state laws).
• Partner with CS/Ops and engineering teams to scale DSR handling, ensuring consistent identity verification, response quality and SLA adherence without increasing operational headcount.
• Support the design and continuous improvement of privacy notices, in‑product privacy UX and choice mechanisms for US users, ensuring alignment with global standards and local requirements.

Third‑Party & Data Sharing Governance

• Assess third parties and new data‑sharing arrangements (including US vendors and cross‑border engagements) from a privacy and AI‑governance perspective, recommending proportionate controls and contractual protections.
• Enhance end‑to‑end third‑party due diligence and oversight flows together with Procurement, Security, Risk and Data, ensuring that privacy controls are embedded in onboarding, monitoring and off‑boarding.

Privacy Incident Response & Regulatory Readiness

• Coordinate and continuously improve the global privacy incident response process, focusing on impact assessments, escalation, remediation and documentation that stand up to regulatory scrutiny in the US and abroad.
• Lead or co‑lead privacy/legal workstreams in complex incidents (including those involving US data subjects or US regulators), advising on notification strategy to individuals, DPAs and other authorities.
• Contribute to regulatory‑readiness initiatives (audits, supervisory processes, evidence frameworks) that demonstrate maturity of Nubank’s privacy and AI governance program.

Digital Public Policy & Institutional Positioning (Privacy, Data & AI)

• Support Digital Affairs and Public Policy teams in monitoring, interpreting and prioritizing US and international privacy, data and AI regulatory developments, connecting them with concrete risks and opportunities for Nubank’s products.
• Help craft clear, well‑reasoned positions for Nubank in consultations, hearings, industry forums and regulatory dialogues, ensuring consistency between our public narrative and our internal governance.
• Identify where product, governance and advocacy work should reinforce each other (e.g., aligning DPIA/AI risk frameworks with emerging US and EU AI rules).

Cross‑Functional Leadership & Ways of Working

• Act as a senior, trusted counterpart for leaders in Product, Tech, Data, Security, Risk, Compliance and Operations on privacy and digital governance topics.
• Mentor and upskill peers and more junior team members (in Digital Legal and DPO) on US privacy/AI topics, complex governance problems and stakeholder management, while operating as an individual contributor (IC).
• Use Nubank’s hybrid work model to collaborate effectively across time zones and locations, making extensive use of asynchronous tools (Docs, Slides, Slack, Jira, Confluence, AI tools).

We are looking for a person who has:

Skills and Knowledge (What)

• Outstanding organizational, communication and relationship‑building skills, with the ability to explain complex legal and governance concepts to non‑lawyers in a clear, actionable way.
• Deep, hands‑on knowledge of US privacy and data protection laws (e.g., CCPA/CPRA, sectoral and state privacy laws), and practical familiarity with international data protection regulation, particularly GDPR.
• Strong understanding of AI, data and cyber topics, including automated decision‑making, profiling, model governance and AI‑driven products, and how they intersect with privacy and consumer protection.
• Proven ability to act as an enabler, not a blocker, designing solutions and trade‑offs that let privacy, AI governance and innovation coexist in practice.
• Solid experience with privacy governance frameworks (e.g., privacy management frameworks, DPIAs/PIAs, RoPA, controls and metrics) and corporate risk management methodologies.
• Comfort operating in a lean, global environment, navigating ambiguity and balancing short‑term risk decisions with long‑term governance maturity.
• Strong experience with productivity and collaboration tools (e.g., Jira, Confluence, Slack, Google Workspace) and openness to using AI tools to enhance efficiency (drafting, analysis, documentation).
• Excellent written and verbal communication skills in English; Portuguese or Spanish is a plus.

Achievements and Experience (What, How, Where)

• 8+ years of post‑qualification experience in privacy, data protection and/or technology law, with a significant portion dedicated to digital products and/or fintech/financial services, or equivalent experience in house or in top law firms / consultancies.
• Demonstrated track record of leading complex privacy and/or AI matters end‑to‑end, such as:
• Launching or significantly redesigning data‑intensive products under US and international privacy rules;
• Implementing or maturing a privacy governance or AI governance framework;
• Leading or advising on complex data or AI incidents and regulatory interactions.
• Experience working closely with engineering and data teams, ideally in a product‑counsel or privacy‑by‑design capacity.
• Experience interfacing with or supporting interactions with regulators, DPAs or supervisory authorities (US or international) is strongly preferred.
• Law degree (JD or equivalent) and active license in at least one US jurisdiction, or equivalent senior in‑house/regulatory experience; relevant privacy certifications (e.g., CIPP/US, CIPP/E, CIPM, EXIN DPO) are a plus

Our Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

• Option 1: Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

About Nubank

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/

About the role

The Traffic Management team keeps Nubank’s customer‑facing and internal services reachable and secure. It is the layer that routes and protects every service request, from mobile app entry points to service‑to‑service calls across all our regions and environments. This function owns the strategy and execution for our service mesh ensuring our products can scale safely as we grow and expand. In this role, you will drive the reliability, scalability and security of this critical platform, evolving our service mesh, strengthening resilience and observability, and pushing our capabilities so that product teams can ship quickly without compromising stability.

You'll be responsible for

• Lead and Deliver end‑to‑end milestones on the traffic platform, from problem definition to rollout and follow‑up, breaking complex problems into clear tasks and keeping progress and risks visible for the team and key stakeholders.
• Take ownership of complex and sometimes ambiguous problems, analyzing options and trade‑offs, and proposing clear, pragmatic solutions that balance reliability, performance, security and effort.
• Ensure the stability and quality of what you and the team ship: design with failure in mind, put the right tests and observability in place, and react quickly to incidents, driving follow‑ups that prevent them from happening again.
• Collaborate with engineers, product and partner teams to understand needs, align on priorities and turn them into clear technical plans and milestones that are connected to the team’s goals.
• Use AI and agents in an AI‑first way in your routine to investigate issues, write and review code, explore solution options and automate repetitive work, helping the squad adopt safe, effective AI workflows rather than just individual usage.
• Create and maintain clear technical documentation and runbooks that help other engineers understand, use and operate the traffic platform with confidence, and share knowledge through reviews, sessions and participation in function‑level initiatives.
• Help other engineers grow by giving and receiving feedback through code reviews, design discussions, pairing and day‑to‑day collaboration, acting as a reference for good engineering practices inside the team.
• Participate in support and on‑call routines for the area, using incidents, tickets and metrics as input to suggest and drive medium‑term improvements to the platform and to how we work.

We Are Looking for a Person Who Has

• Operated large-scale, high-performance synchronous distributed systems in the cloud, working directly with load balancers, reverse proxies, TLS/mTLS and routing, and using metrics, logs and traces to debug issues, optimize performance and improve overall reliability.
• Worked hands-on with Kubernetes-based infrastructure and Infrastructure-as-Code tooling — defining and evolving manifests, routing and deployment strategies, and managing DNS configuration — with a solid understanding of how these pieces fit together to deliver resilient traffic paths in production.
• Uses AI as part of their daily engineering workflow, leveraging AI tools and agents to investigate issues, write and review code, explore solutions and automate repetitive work, while consistently validating outputs and holding quality and safety as non-negotiable standards.
• Led end-to-end infrastructure platform projects from design to production go-live, breaking work into clear milestones, coordinating across stakeholders, managing risks and trade-offs, and following through post-rollout to stabilize and evolve the solution.
• Experience with Istio or other service-mesh technologies such as Linkerd or Envoy-based solutions — or legacy stacks like Finagle — designing and evolving traffic policies, resilience features and observability for service-to-service communication.
• Worked with AWS networking and compute primitives (ALB/NLB, security groups, VPC, Route 53, IAM) in production environments, with an understanding of how these layers interact with application traffic.
• Hands-on experience using Infrastructure-as-Code tools such as Pulumi or Terraform to design, version and roll out changes to cloud and Kubernetes infrastructure in a safe, repeatable way.
• Previously built platform capabilities or shared libraries for other engineers — abstractions, SDKs or internal tooling — that make it easier and safer for product teams to consume traffic and networking capabilities at scale.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the role

We’re building the next evolution of Nubank: an AI-powered private banker that helps millions of people navigate their financial lives with intelligence, empathy, and trust.
As Sr Design Manager, you’ll lead a team of designers and writers crafting this experience — shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human. But You’re no longer just building for the AI Private Banker vertical — you’re establishing the foundational experience systems that will power AI across Nubank, while ensuring alignment with the broader Magic App vision (Nubank’s next-generation unified app experience).
In this context, you’ll help define the design vision, systems, cultural anchors and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.

Once here, you will:

• Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
• Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design; 
• Inspire fellow product designers, by creating a high bar of quality design work;
• Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
• Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo. 

Requirements

• Solid expertise in Product Design (UI, UX, and Research);
• Experience in digital products;
• Excellent English: verbal and written communication skills;
• Ability to work well in a highly collaborative and cross-functional team;
• Ability to thrive in a fast-paced, dynamic startup environment;
• Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.  

Benefits 

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Nubank

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/

About the role

AI is core to how Nubank builds products — and securing it is one of the most critical and forward-looking challenges in the company. The AI Security team, part of Nubank's Information Technology & Security area, is responsible for ensuring that AI systems are developed and operated safely and securely at scale, across LLM-powered applications, autonomous agents, and the infrastructure that supports them.

As Lead Security Engineer (AI), you will own and drive Nubank's defensive security strategy for AI products and internal tools. You will define frameworks, set technical direction, build runtime protections, and enable engineering teams across the company to ship AI systems securely by default. This role sits at the intersection of cutting-edge AI and high-stakes security — and your work will directly shape how one of the world's largest fintechs builds trustworthy AI at scale.

You'll be Responsible For

• Leading the security strategy for Nubank's AI systems — covering LLM-powered applications, AI agents, and their underlying infrastructure — and building the standards and frameworks that guide secure AI deployment across the company.
• Securing AI agents and autonomous workflows by hardening tool usage, enforcing appropriate permission levels, and monitoring agent behavior and decision-making in production.
• Designing and enabling secure architectural patterns for AI applications, including LLM-based services and agent orchestration systems.
• Developing AI-specific detection and monitoring capabilities to identify abuse, misuse, and anomalous behavior — including telemetry across prompts, responses, tool usage, and agent execution.
• Designing and implementing runtime protections for LLM applications, such as prompt injection detection, jailbreak protection, abuse detection, and output safety controls.
• Collaborating with AI engineers and platform teams to integrate security controls into AI development and deployment pipelines.
• Staying current with emerging threats and AI security trends, translating them into concrete controls, guidelines, and standards across Nubank's engineering organization.

We Are Looking for a Person Who Has

• Deep expertise in product security, application security, or cloud security, combined with hands-on experience building AI agent systems.
• A proven track record leading cross-team technical initiatives — setting standards and driving adoption without direct authority.
• Experience designing and implementing secure systems and controls in production environments.
• Hands-on experience with runtime security controls (input validation, abuse detection, policy enforcement) in high-throughput production systems.
• Solid familiarity with LLM application architectures — including prompt pipelines, tool use, and RAG — and their threat surfaces such as prompt injection, data exfiltration, and jailbreaks.
• Strong understanding of agentic systems and AI infrastructure, with the ability to threat-model novel and non-deterministic systems.
• Experience building monitoring, telemetry, and alerting for production systems.
• Strong programming skills in at least one production language, with the ability to read and review code across the AI stack.

Location

• Durham, United States
• Miami, United States
• Palo Alto, United States
• Washington DC, United States

Our Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Location-Specific Disclosures

• Palo Alto: Total compensation includes base salary, RSUs and benefits. Base salary range: $15,360 - $23,040

About Us

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Nubank was listed on the NYSE in 2021 and was recently named one of Time Magazine's 100 Most Influential Companies. For more information, visit www.nu.com.br.

About the Role

At Nubank, our Credit Card platform is the core of our global expansion. We are looking for a Staff Engineer to join our platform team as a technical anchor, ensuring our systems remain scalable and flexible as we maintain sustainable growth and innovation in the countries where we currently operate, while also launching into new international markets. You will play a vital role in evolving the architecture of one of our most complex and strategic products.

You will operate within a high-impact triad alongside Product and Management, focusing on long-term technical strategy and system health. As a hands-on technical leader, you will challenge the status quo, propose innovation and solve deep architectural problems, mentor and become a technical reference for our engineering team. Your work will directly enable millions of customers to access financial products via credit card worldwide.

Responsibilities

• Define and drive the long-term vision and strategy for the global architecture of the core credit card platform, ensuring exponential scalability and continuous evolution capability.
• Lead the strategic partnership with Product and Business leadership (C-level and VPs) to shape the medium and long-term technical roadmap and define the strategic OKRs and global impact KPIs.
• Act as a technical and cultural reference, defining the highest standards of engineering excellence, mentoring other Architects and Principal/Staff Engineers, and fostering a culture of innovation and accountability.
• Lead and resolve the most ambitious and high-risk technical challenges, intervening in critical performance or resilience bottlenecks and driving technical execution for solutions with multi-system and multi-country impact.
• Design and oversee the execution of complex system transformations (e.g., core banking migrations, replacement of legacy platforms) ensuring regulatory compliance in multiple jurisdictions and fiscal regimes, proactively mitigating risks.
• Communicate and defend the technical strategy eloquently and convincingly to the executive board and non-technical audiences, translating architecture decisions into business value and competitive advantage.

Required Qualifications

• Principal/Staff Engineer level experience or equivalent with an extensive and demonstrable history in architecting and scaling mission-critical, high-volume, and low-latency systems in global fintech or e-commerce environments.
• Expert proficiency (demonstrated in code and design) in multiple programming paradigms, with significant hands-on experience in functional programming (e.g., Clojure, Scala, Haskell) and reactive/event-based architectures.
• Proven ability to establish and lead the long-term technical strategy for entire platform ecosystems (not just isolated components), influencing the direction of multiple engineering groups.
• Deep and successful experience in navigating and defining the architecture in highly regulated financial environments (e.g., BACEN, FCA, SOX) and designing systems to meet data residency requirements and complex cross-border transactions.
• History of successfully leading and completing large-scale platform transformations (e.g., transition from monoliths to microservices mesh, migration of data centers or clouds), managing risks and operational impact.
• In-depth knowledge of credit card/payment systems design is a significant differential.

Nice to Have

• Experience with Clojure or similar functional languages.
• Proven interest or experience in leveraging AI to optimize engineering workflows.
• Deep domain knowledge of credit card processing or financial ledgers.

Location & Work Model

This role is based on a hybrid model at one of our Nubank offices in Brazil (São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte), the United States (Palo Alto, Durham, Washington D.C. or Miami), or Canada (Toronto).

Location-Specific Disclosures

Total compensation includes base salary, RSUs and benefits.
Toronto base salary range (CAD): $192.000 - $288.000
Palo Alto base salary range (USD): $230.400 - $288.000

Diversity & Inclusion / Equal Opportunity

At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need accommodations during the application or interview process, please let us know.

This offer is conditional on meeting all applicable regulatory eligibility requirements and successful completion of background checks.

Senior Marketing Lead (Partnerships & Field Activation)

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

As our Partnerships & Field Activation Lead, you will be the strategic owner and primary engine behind one of our most high-profile and complex sports partnerships in the US. This role is critical to our expansion because you will transform a large-scale contractual agreement into a world-class brand experience. Your goal is to navigate a highly demanding partner environment to ensure 100% value extraction, protecting our investment while delivering seamless, premium activations that drive fan engagement and business growth.

You'll be responsible for

• Lead one of our most prominent sports partnerships — steering the relationship with strategic vision and the people skills to keep momentum in a fast-moving environment.
• Dig into contractual entitlements to ensure every right is activated, proactively surfacing make-goods and negotiating new opportunities beyond the original agreement.
• Direct third-party agencies on the execution of fan zones, hospitality, and stadium build-outs — setting a premium bar and empowering teams to meet it.
• Orchestrate the run-of-show on event days, ensuring flawless brand integration across every physical and digital touchpoint.
• Serve as the bridge between our external partner and internal teams — Legal, Brand, Compliance — turning activations into smooth, well-aligned executions.
• Define and track KPIs across every activation and translate them into sharp strategic reports for senior leadership.

We are looking for a person who has

• 8+ years in brand partnerships or sponsorships, ideally in major sports leagues or large-scale entertainment, with a solid track record managing contractual rights.
• The ability to build trust, align diverse teams, and deliver results in fast-moving environments.
• Equally comfortable shaping long-term roadmaps and being boots-on-the-ground during live events.
• Experience selecting and managing creative and production agencies, keeping work on brief, on time, and on budget.
• The instinct to orchestrate content shoots, VIP hospitality, stadium signage, and logistics simultaneously with attention to detail.
• A strong grasp of the South Florida event production ecosystem and a love for being where the action is (a big plus).

Location for this opportunity 

• Miami, United States

Our Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

• Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Nubank
Nu is the world’s largest digital banking platform outside of Asia, serving over 123 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. The Company is preparing for its next growth cycle where it will accelerate its internationalization process outside Latin America, and will also enter new verticals beyond financial services in its core markets taking advantage of the significant customer penetration.

Nubank History Video
Check out our Blog About Nu 

About the team 

As the Global Marketing Expert at Nubank, you will work closely with the Director from day one to help shape and structure the Global Brand team, contributing to the formation of a lean team that drives our brand strategy and activations. Key collaborative efforts will involve working closely with local market teams, product development teams, strategic partners, and senior leadership. Your role will demand high levels of communication and alignment to adapt global branding strategies to meet local needs effectively.

About the role

Nubank is seeking a Global Marketing Expert to lead the execution and activations of our global marketing partnerships as we accelerate international expansion. This is a critical new role, focused on ensuring consistency and excellence in how we show up as a brand across markets.

This Expert will bridge the gap between our brand strategy and physical/digital experiences, ensuring every sponsorship dollar drives measurable impact, brand equity, and community engagement. We are looking for a candidate with high attention to detail and craft and the ability to work highly independently while managing a broad range of stakeholders.  

Key responsibilities and Expectations

• Lead the creative concepting and execution of on-site activations, ensuring a seamless premium experience for attendees
• Act as the primary point of contact for external partners, agencies, and internal cross-functional teams (Legal, PR, Regional Marketing)
• Create "activation playbooks" that allow regional teams to implement global sponsorships with local relevance
• Define KPIs for each partnership (e.g., reach, sentiment, lead gen, ROI) and deliver post-event reports to leadership
• Manage a multi-million dollar global activation budget, ensuring efficient allocation and vendor management

Qualifications

Professional Experience & Education:

• High Education in Marketing, Business, Communications, or related field; MBA or advanced degree is a plus.
• 8  years of experience in marketing, with a strong emphasis on brand activations and sponsorships
• Proven ability to manage projects across multiple time zones, cultures, and languages
• Strong commercial acumen with experience navigating complex multi-year partnership contracts
• A "design-first" approach with high attention to detail to ensure brand aesthetics are upheld in physical and digital environments
• Experience in the F1 ecosystem is a strong plus

Competences & Attributes:

• Fluency in English is mandatory; Portuguese and Spanish are a plus.
• Proven leadership track record, successfully leading and scaling brand and sponsorship activations with adaptability to evolving objectives and business needs.
• Exceptional at connecting with teams, challenging ideas, and driving collaboration across senior leadership and cross-functional teams.
• Excellent analytical and problem-solving skills; ability to assess organizational gaps and implement scalable solutions.
• Comfortable navigating ambiguity and building processes from the ground up in a high-growth, international environment.

Core Leadership Skills

- BUSINESS ACUMEN

Drives strategic business alignment at Nubank by analyzing market dynamics, identifying opportunities, and ensuring informed decision-making to influence organizational direction.

- COMMUNICATION

Masters complex communication, mentoring others, fostering open dialogue, and adapting strategies to enhance organizational effectiveness.

- AGILE ADAPTABILITY

Leads with agility, pioneering solutions, fostering a culture of learning, collaboration, and continuous value delivery.

Location & Work Model

• Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
• This position is based in Miami, Florida 

Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

About Nubank
Nu is the world’s largest digital banking platform outside of Asia, serving over 127+ million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. The Company is preparing for its next growth cycle where it will accelerate its internationalization process outside Latin America, and will also enter new verticals beyond financial services in its core markets taking advantage of the significant customer penetration.

About the Role

We’re looking for an experienced, curious Product Marketing Lead to help define how we launch and grow our product in the US. This is a senior individual contributor role with a lot of leadership through influence. You’ll be the closest partner to Product and Growth teams on narrative, go‑to‑market, segmentation, and performance. You’ll shape the story, run launches end‑to‑end, and set the standard for how we communicate with customers.

You’ll join a small, ambitious team that values craft, velocity, and genuine collaboration. We test, learn, and iterate quickly — and we use AI heavily to multiply our impact. You’ll have room to drive strategy, roll up your sleeves on execution, and become a defining voice for product marketing in the US.

From day one, Product Marketing is at the table — shaping roadmaps with customer and market insight, defining full‑funnel marketing strategy, and keeping us aligned with long‑term business priorities and product success metrics. This is a high‑ownership role, building something new from the ground up.

This role is based in Miami, Florida.

What You’ll Own

Business & outcomes

• Own key US product marketing outcomes for your area — e.g., awareness, engagement, and adoption — with clear, measurable impact.
• Turn company and product strategy into sharp positioning, segmentation, and GTM choices: where we play, who we focus on, and how we win in the US.

Narrative & positioning

• Own the end‑to‑end product story and value prop across key touchpoints so we’re clear, differentiated, and believable.
• Use market and customer insight (quant, qual, competitive) to evolve our value proposition and influence the roadmap.
• Partner with Product and Growth teams on pricing, packaging, and offers where relevant.
• Translate the product story into high‑impact web and landing experiences, working with Growth and Design so our site, landing pages, and in‑product surfaces tell a consistent story.

Launch & GTM

• Lead messaging and go‑to‑market for major product and feature launches — from strategy and positioning through planning, execution, and post‑launch read‑outs.
• Design integrated GTM plans that connect brand, product, lifecycle, and performance channels.

Channel, acquisition & lifecycle

• Design and run programs across in‑app, email, push, SMS, and emerging channels to drive acquisition, activation, engagement, and retention.
• Partner with Growth on website and landing experiences — you own the story, messaging hierarchy, and marketing assets
• Work closely with Growth so our lifecycle journeys feel coherent, on‑brand, and right for US customers.

Customer, market & performance insight

• Build a deep understanding of the customer lifecycle, segments, and jobs‑to‑be‑done.
• Turn research, data, and competitive signals into crisp segmentation and clear calls on what we say, build, and test next.
• Track the US consumer fintech landscape and bring those learnings back into the work.

Experimentation & KPIs

• Define success metrics and guardrails for launches and campaigns.
• Design experiments (A/B, multivariate, holdouts) and own the performance story — what happened, why, and what we do next.

Cross‑functional leadership & enablement

• Act as the connective tissue across Product, Growth, Analytics, Legal/Compliance, and Ops so strategy, execution, and narrative stay aligned.
• Serve as a trusted subject‑matter expert, influencing senior stakeholders with data‑driven recommendations and simple, strong storytelling.
• Build narratives, playbooks, and toolkits that make it easy for leaders and teams to tell the story the same way.
• Create executive‑ready narratives (decks, one‑pagers, briefings) that clearly connect product, customer, and business impact.

How You Work

• Senior PMM generalist — Product marketing is your home base, and you’re comfortable stretching into growth and lifecycle when it helps the business.
• High ownership — You take initiative, operate with autonomy, and naturally seek out context, partners, and answers.
• AI‑native — You use AI daily for writing, research, analysis, and workflow automation and are eager to find new ways to go faster and deeper.
• PM‑level intuition — You can read a roadmap, find the real customer and business insight, and turn it into a clear story and GTM plan.
• Strong craft — You write clearly and make complex ideas feel obvious and human, adapting your style for product, engineering, design, legal, and leadership.
• Data‑driven — You’re comfortable in dashboards and light queries, and you turn results into focused next steps and smart trade‑offs.
• Customer‑ and market‑obsessed — You like talking to customers, reading feedback, and tracking the category — and you fold that into your work.
• Adaptable & startup‑minded — You’re comfortable with ambiguity, move quickly, and enjoy high‑trust, hands‑on environments.

Must‑Haves

• 8–10+ years in product marketing or very similar roles at consumer tech or fintech companies, including time as a senior PMM / PMM lead on high‑impact launches.
• Proven track record owning end‑to‑end product or major feature launches with clear, quantified business impact.
• Comfort with data and light analytics (self‑serve tools, dashboards, basic analysis tied to a clear narrative).
• Hands‑on experience using AI tools as a natural part of your day‑to‑day work.
• Based in Miami, Florida (or willing to relocate); hybrid in‑office.

Nice to Have

• Experience across multiple areas (e.g., growth, brand, lifecycle, paid) and working with senior cross‑functional stakeholders.
• Experience in a regulated environment (financial services, etc.), partnering with Legal/Compliance/Risk on consumer communications.

Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the team:

At Nubank, Compliance is a strategic partner—not a tollgate. We view effective Risk Management & Compliance as the engine that maintains agility and empowers rapid, responsible growth across multiple global markets. Our team partners directly with internal clients using a targeted friction approach: we focus on the most relevant regulatory risks and embed compliance directly into product design rather than distributing rules after the fact.

The Global Compliance function serves as the Second Line of Defense, responsible for the full regulatory lifecycle: tracking new regulations, advising product and technology teams, testing controls, coordinating regulatory inspections, and monitoring remediation of regulatory issues.

You will be responsible for

• Independently advise business partners on new product initiatives, marketing campaigns, servicing processes, and system implementations to identify and mitigate compliance risk before deployment.
• Provide effective challenge to the First Line of Defense (Business Operations, Marketing, Product) on the design and adequacy of compliance controls, policies, and procedures.
• Interpret and apply federal and state consumer protection laws to diverse and complex business scenarios, offering actionable compliance solutions—not just risk flags.
• Assess the compliance and regulatory impact of internal operational events (e.g., system errors, process failures, vendor issues), audit findings, and external regulatory changes; develop and drive remediation plans for compliance-related issues in coordination with the First and Third Lines of Defense.
• Translate complex regulatory requirements into plain-language guidance for cross-functional teams, business leadership, and where applicable, external stakeholders (e.g., partner banks, regulators).
• Monitor emerging consumer banking trends, proposed rulemaking, and enforcement actions to proactively identify risks and advise the business on implications.
• Design, execute, and own monitoring and testing of the unsecured lending lifecycle—application processing, underwriting, pricing, and servicing—for adherence to the Equal Credit Opportunity Act (ECOA/Reg B) and related fair lending requirements.
• Lead the compliance review of models used for credit decisions, pricing, and account management, ensuring they integrate Fair Lending and Consumer Protection requirements consistent with Model Risk Management principles (OCC 2011-12 / Fed SR 11-7).
• Own the compliance monitoring of collections practices and communications (call scripts, letters, digital messages) for adherence to the Fair Debt Collection Practices Act (FDCPA), Reg F, and applicable state collections laws.
• Support the build-out of a compliance management system (CMS) appropriate for a de novo national bank under OCC supervision, including policies, procedures, monitoring, testing, training, and complaint management.

Qualifications

• 5–8 years of dedicated compliance, risk, or audit experience within a US financial institution, bank, or regulated fintech.
• Bachelor’s degree in Finance, Law, Business Administration, or a related field.
• Deep working knowledge of US consumer compliance regulations including ECOA/Reg B, TILA/Reg Z, UDAAP (Section 5 FTC Act / Dodd-Frank §1031), FDCPA/Reg F, FCRA/Reg V, and SCRA. Familiarity with broader US banking regulations (e.g., BSA/AML, EFTA/Reg E, GLBA/Reg P) is a plus.
• Demonstrated ability to independently interpret regulatory requirements and apply them to complex, ambiguous business scenarios—not just follow established playbooks.
• Experience providing compliance advisory to product, technology, or business teams in a fast-paced environment
• Track record of building or materially improving compliance processes, controls, or monitoring programs (not just operating within existing ones).
• Ability to communicate complex regulatory topics clearly to non-compliance audiences.
• Comfort operating with a high level of autonomy while knowing when to escalate.

 Location & Work Model

• Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
• This position is based in Miami, Nuevo Mexico 

Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the team

This role is part of Nubank’s Brazil Design leadership, with the objective of defining and centralizing the country’s design strategy. The team’s scope includes Investments, High Income (Ultravioleta), Core, Digital Ecosystem, and PJ. The Design Director will collaborate with senior GMs who have design leadership in their domains, ensuring consistency across design systems and alignment with the app team. The role operates in a matrix with product-oriented and operational aspects, aiming to unify design efforts and ensure cohesive execution across business units. 

About the role 

The Design Director will lead the Brazil design organization, responsible for establishing a consistent design system, integrating teams across product areas, and balancing strategic vision with hands-on creative direction. This leader will oversee senior design managers, work closely with cross-functional partners, and ensure design execution aligns with business needs. The position requires strong creative leadership, the ability to operate within complex systems, and close collaboration without defaulting to consensus. Ideal candidates will demonstrate both exceptional design skills and the capability to lead medium-to-large design teams, particularly within global product environments. While experience in Latin American markets is a plus.

Key responsibilities and Expectations

• Define and centralize Brazil’s design strategy, ensuring integration across Investments, High Income (Ultravioleta), Core, Digital Ecosystem, and PJ business units.
• Establish and maintain a consistent design system for Brazil, working in close alignment with the app team and product squads.
• Partner with senior GMs, Product, Engineering, Marketing, and Business leaders to align design initiatives with company objectives.
• Hire, manage, and mentor senior-level design leaders, fostering a balance between creative excellence and operational effectiveness.
• Lead the unification of design processes, ensuring a cohesive approach across medium-to-large team structures and diverse product lines.
• Combine strategic vision with hands-on creative direction, contributing to both high-level design frameworks and detailed execution.
• Collaborate closely with stakeholders to develop hiring plans, structure proposals, and define governance for design in Brazil.
• Balance collaboration with critical decision-making, maintaining a clear and confident design point of view.
• Support operational and product-oriented aspects of the core design organization, driving both efficiency and creative impact.

Qualifications

Professional Experience & Education:

• Higher education in Design, Business, Technology, or a related field (Industrial Design, Fine Arts, Engineering, Business Administration).
• Extensive experience in design leadership roles within global technology or digital product organizations.
• Proven track record in building, restructuring, or optimizing design functions in complex, multi-stakeholder environments.
• Experience leading medium-to-large design teams, including those with design systems spanning multiple products.
• Demonstrated ability to work in global app environments.
• Strong creative direction skills, with the ability to be hands on when needed and collaborate effectively across disciplines.
• Familiarity with Latin American markets is a plus.
• Expertise in design systems, UX/UI principles, and product integration across diverse platforms.

Competences & Attributes:

• Fluency in English is mandatory; Portuguese and Spanish are a plus.
• Demonstrated ability to balance collaboration with confident decision-making, maintaining a clear design point of view.
• Proven experience leading senior-level design leaders and design teams, ensuring high-quality creative outcomes while integrating operational efficiency.
• Strong capability to shape and communicate a cohesive design vision, connecting strategic goals with hands on creative direction.
• Skilled at evaluating and challenging creative work, with a focus on evidence of exceptional design quality rather than solely organizational leadership.
• Ability to work effectively across global product environments, navigating complex stakeholder landscapes and multiple product areas.
• Comfortable operating at both strategic and tactical levels, contributing directly to design when needed while fostering team growth.
• Exceptional at connecting with teams, challenging ideas, and driving collaboration across senior leadership and cross-functional teams.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Senior Staff Tech Recruiter (Silicon Valley)

About Nu

Nu is the world’s largest digital banking platform outside of Asia, serving over 105 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Learn more: https://international.nubank.com.br/careers/

People and Culture at Nubank

Our Talent Acquisition team is the architectural backbone of Nubank’s culture. We strategically engineer teams that define the future of digital banking. We are looking for a Senior Staff Tech Recruiter  to be a key strategic partner in our global expansion. Based in the San Francisco Bay Area (Palo Alto), you will act as a talent advisor to our highest levels of leadership, navigating the most competitive talent landscapes in the world.

You are expected to:

• Serve as a core consultant to our stakeholders, defining long-term capacity plans and talent bar standards for our global tech hubs.
• Own the talent strategy for the Silicon Valley/Bay Area and beyond, identifying candidates, market shifts, compensation trends, and competitive intelligence.
• Drive complex technical searches that require high-touch, bespoke engagement.
• Design and iterate on global hiring flywheels. You will identify bottlenecks in our global pipeline and build scalable solutions.
• Values of transparency and simplicity, ensuring our candidate experience remains a competitive advantage in hyper-competitive markets
• Architect systemic inclusive hiring practices that move beyond quotas to build truly diverse, high-performing global teams.

You will be a great fit if you have:

• 10+ years of full-cycle technical recruiting experience, with a significant track record in Silicon Valley/Bay Area or global tech hubs.
• An encyclopedic understanding of the North American tech landscape
• Mastery of talent analytics to tell a story, manage executive expectations, and pivot strategies based on market reality.
• Expert-level command of ATS and advanced sourcing intelligence tools, combined with a deep understanding of modern engineering stacks
• English proficiency is mandatory.
• Direct experience scaling Fintech or Big Tech engineering teams during periods of hyper-growth.

Why Nubank?

• Purpose-driven work that impacts millions of people.
• Collaborative and inclusive remote culture.
• Competitive compensation and benefits package.
• Learning and development support to grow your career.
• Opportunity to help shape the future of financial services.

Our Benefits

• Total compensation includes base salary, RSUs and benefits. Base salary: $194,000
• Top Tier Medical Insurance
• Top Tier Dental and Vision Insurance
• 401(k) matching
• 20 days time off, 14 company holidays, and great culture that emphasizes work life balance. 
• Life Insurance and AD&D
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• Saving Plans - Health Saving Account and Flexible Spending Account
• Twice a week in the office (Palo Alto) + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers. 

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

We’re building the next evolution of Nubank: an AI-powered private banker that helps millions of people navigate their financial lives with intelligence, empathy, and trust.
As Sr Design Manager, you’ll lead a team of designers and writers crafting this experience — shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human. But You’re no longer just building for the AI Private Banker vertical — you’re establishing the foundational experience systems that will power AI across Nubank, while ensuring alignment with the broader Magic App vision (Nubank’s next-generation unified app experience).
In this context, you’ll help define the design vision, systems, cultural anchors and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.

What you’ll do

• Lead and inspire a multidisciplinary team of product designers and content designers (6+) working on conversational, visual, and systemic layers of the AI experience.
• Define and evolve the design north star for the private banker — how it looks, feels, and behaves across touchpoints.
• Partner with product, data science, and engineering to translate AI capabilities into trusted, explainable human experiences.
• Build and scale design systems for AI interaction patterns (voice, confidence levels, error recovery, transparency).
• Coach and grow the team — helping them balance craft excellence with experimentation and speed.
• Drive cross-functional alignment, ensuring the design voice stays consistent from early prototypes to production.
• Create frameworks for evaluating AI experience quality — usability, emotion, trust, and value perception.

What great looks like

• You’ve built or led design teams working on AI- or data-powered experiences (e.g., personalization, recommendations, chat, insights).
• You think systemically but care deeply about detail and tone.
• You’re a natural coach — you know how to elevate others’ craft and clarity.
• You balance strategic thinking with the ability to dive deep into design problems.
• You’re comfortable working with uncertainty and helping teams find structure in emerging spaces.
• You advocate for human values in AI — fairness, clarity, empathy — not as slogans but as design principles.

Why this role matters

The private banker represents Nubank’s next chapter: helping people feel in control of their financial journey through intelligence that listens, learns, and guides.
Design leadership here means more than building interfaces — it means shaping how AI meets humanity, every day.

Our Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/