About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at  https://international.nubank.com.br/careers/.

About the Team

The IT team is the operational backbone of Nubank’s internal infrastructure. As the company scales, we’re building the service management foundations that let engineering teams move faster with more confidence — turning IT operations into a strategic advantage, not just a support function.

About the Role

As a Staff IT Engineer - Service Management, you will own and evolve Nubank’s IT Service Management (ITSM) practice end to end. You’ll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.

You’ll Be Responsible For

• Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.
• Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.
• Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.
• Identifying and closing automation gaps — routing, escalation, notifications, and reporting — partnering with engineering teams to reduce manual toil across operations.
• Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.
• Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.
• Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.
• Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.

We Are Looking For a Person Who Has

Mandatory qualifications

• 7+ years of experience in IT service management, IT operations, or a related discipline.
• Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.
• Proven track record of building ITSM practices from scratch or significantly transforming an existing function.
• Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) — not just using it, but designing it.
• Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.
• Strong written and verbal communication, including the ability to present to senior leadership.

Nice-to-have qualifications

• Experience in fintech, high-growth tech, or other regulated industries.
• Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.
• Experience partnering with Security and/or Platform Engineering teams.
• Fluent English.

What We Offer

• Greenfield, high-visibility scope: you’ll define what “good” ITSM looks like at Nubank’s scale — from zero.
• Direct exposure to senior leadership across IT and Engineering.
• A culture that values ownership and getting foundations right, without bureaucracy for its own sake.

Our Benefits – Brazil

• Chance of earning equity at Nubank
• Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo – Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

(For hybrid roles, commuting-related benefits such as Vale-Transporte and gym partnerships remain applicable.)

Work Model for This Role

Hybrid – 2–3 times per week in the office.
Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit  https://building.nubank.com/nu-hybrid-work-model/.

Explore how we build technology at Nubank:

• building.nubank.com.br
• youtube.com/@building.nubank
• Our stories on Spotify

Diversity & Inclusion

At Nubank, we want to be sure that we’re building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower. That’s why we hire based on equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching elements to our company, while ensuring none of them represent a barrier when recruiting fantastic talent.

How to Apply

If you’re excited about building a robust IT Service Management foundation that enables Nubank to scale with reliability and speed, we’d love to hear from you. Apply now and help us shape the future of financial services in Latin America.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About Nubank’s Mobile Platform - Global Experience Design

The Mobile Platform’s mission aligns with Nubank’s commitment to delivering the best experience for our customers by ensuring a high-performing, stable, and seamless app.

Within Mobile Platform, focuses on providing user-friendly, scalable, high-performing, and cost-efficient app infrastructure components and mobile tools that enable Nubank engineers to quickly and safely test, deploy, monitor, analyze, and improve app flows and features.

Global Experience Design is one of Nubank’s building blocks, bringing together UX, design, and customer experience. The team works on evolving the app experience and the design system, connecting Mobile Platform, App Excellence, Design Systems, and App Core to create simple, consistent, and scalable experiences. We are at the heart of the Nubank app’s foundation, driving performance, infrastructure scalability, and the removal of legacy dependencies to allow our application to grow from millions to potentially billions of passionate customers.

The Opportunity

This role will involve working across a variety of technologies, including Native, Flutter, and related frameworks. We are looking for a Staff Mobile Engineer with solid experience to join the Mobile Platform team — a cross-impact engineering team responsible for building and maintaining the core infrastructure of the mobile application, optimizing our performance, and enabling product teams to deliver high-quality mobile experiences.

What We’re Looking For

Must Have:

• Proven and solid experience in technical development of mobile applications at a strategic leadership level.
• Strong technical background with Flutter and/or native mobile development (Android/iOS).
• Solid understanding of mobile software engineering principles, architectural patterns, and modularization strategies.
• Experience with server driven UI, performance optimization, dependency injection, and migration of core systems.
• Knowledge of mobile observability, monitoring, and debugging tools.
• Strong communication skills in English, with the ability to explain complex concepts to diverse audiences.
• Track record of delivering results in ambiguous, fast-paced environments.

Nice to Have:

• Experience with backend technologies, especially those integrated with mobile applications.
• Familiarity with distributed systems and large-scale app architecture.
• Contributions to internal SDKs, libraries, or mobile design systems.
• Understanding of user authentication, session management, and app state handling.
•  
  Leadership in global teams.

Why Join Us

• Impact at Scale: Help shape the mobile experience for millions of customers across multiple countries, with the goal of reaching billions.
• Technical Leadership: Influence the architecture and foundational technologies that all Nubank engineers rely on.
• Innovation-Driven Culture: Work in a dynamic, collaborative environment that values experimentation, continuous improvement, and engineering excellence.
• Career Growth: Develop as a strategic engineering, working on complex technical and organizational challenges.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the team

Portfolio Solutions is the team within Nu Asset Management responsible for the firm's ETFs and systematic fundos, and the allocation models behind our products and the broader Nubank ecosystem. We believe most of an investor's long-term return comes down to three things: cost, allocation, and discipline. Our job is to deliver all three at scale — which means we treat infrastructure, automation, and AI tooling as core to investment research, not as side projects.

We're looking for a quantitative analyst to strengthen our research, index construction, allocation modeling, and the platform that ties it all together.

What you'll do

• Research, design, and implement indices and systematic strategies across fixed income, equities, and derivatives — including structures such as covered calls, duration barbells, and factor portfolios
• Build and maintain multi-asset allocation models, with attention to efficient replication, tracking error control, and transaction costs
• Run rigorous backtests: no look-ahead, no survivorship, realistic costs. We don't publish a curve without out-of-sample replication
• Help build the quantitative infrastructure of the team: reusable data pipelines, backtest frameworks, monitoring dashboards, and reporting workflows on Databricks. The goal is that every model you build outlives the project it was born in
• Develop AI-powered tools for investment research: LLM-driven analysts on top of our internal datasets, agents for routine analytical tasks, copilots that compress the distance between question and answer for the whole team
• Support the launch of new ETFs — from index methodology to interactions with index prodviders, market makers, administrators, and custodians
• Read papers, replicate results, and tell apart what works from what looks like it works

What we're looking for

• Bachelor's degree in a quantitative field: engineering, math, physics, statistics, economics, computer science, quantitative finance, or equivalent
• 3+ years in quantitative research, systematic asset management, risk, or adjacent roles 
• Strong Python (pandas, numpy, scipy). Comfort writing code that other people will read, run, and extend
• Curiosity about — and ideally experience with — building production-grade analytical infrastructure: pipelines, jobs, dashboards, internal tools
• Genuine interest in applying LLMs and AI agents to quantitative work, not just as users but as builders
• Familiarity with the Brazilian market: NTN-B, IMA, Ibovespa, B3 derivatives, local ETF dynamics
• A collaborative, constructive way of working: you ask for help when stuck, you offer help when others are, you document, you review code, you disagree clearly without making it personal, and you give credit generously
• Ability to communicate quantitative results clearly — to portfolio managers, commercial teams, and ultimately to the end investor

Nice to have

• CFA, CAIA, FRM, or a graduate degree in a quantitative field
• Experience with ETFs, index replication, or benchmark construction
• Hands-on Databricks (Workflows, Delta, Unity Catalog, Databricks Apps), version control discipline, MLOps fundamentals
• Experience designing or shipping internal tools, copilots, or RAG systems

Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Sobre Nós

O Nu é uma das maiores plataformas digitais de serviços financeiros do mundo, com mais de 122 milhões de clientes no Brasil, México e Colômbia. Guiados por nossa missão de combater a complexidade e empoderar as pessoas, estamos redefinindo os serviços financeiros na América Latina — e este é apenas o começo do futuro roxo que estamos construindo.

Listado na Bolsa de Valores de Nova York (NYSE: NU), combinamos tecnologia proprietária, inteligência de dados e um modelo operacional eficiente para oferecer produtos financeiros simples, acessíveis e humanos.

Nosso impacto tem sido reconhecido por rankings globais como Time 100 Companies, Most Innovative Companies da Fast Company e World’s Best Bank da Forbes.

Acesse nossa página institucional: https://international.nubank.com.br/careers/ 

Engenharia no Nubank

Soluções simples de se usar são complexas de serem construídas. No Nubank, buscamos práticas de desenvolvimento de software que permitam com que nossos produtos simplifiquem a vida dos nossos clientes. Isso significa que no ambiente de trabalho se preze por utilizar uma variedade de tecnologias, ferramentas e metodologias de trabalho que venham a atingir esses objetivos.

Se você tem interesse em fazer parte do nosso time e não trabalha com as tecnologias que utilizamos aqui, não se preocupe! Temos uma trilha de aprendizado interna para oferecer suporte nessa jornada conosco! Confira um pouco mais do que utilizamos aqui:

• Microsserviços escaláveis escritos em Clojure
• Comunicação entre serviços com Kafka
• Integração e deploy contínuo com AWS
• Armazenamento de dados com Datomic e DynamoDB
• Monitoramento e observabilidade com Prometheus
• Manutenção de uma infraestrutura com alta-disponibilidade em Kubernetes
• Moldar a experiência dos clientes interagindo com o app usando Flutter

Responsabilidades

• Trabalhar com sistemas de larga escala e distribuídos
• Colaborar na construção de microsserviços
• Praticar conhecimentos em metodologias ágeis
• Trabalhar com entrega contínua e infraestrutura como código

Estamos buscando profissionais que

• Sejam pessoas com deficiência (PcD);
• Conhecimento prático em linguagens de programação para backend;
• Prática em frameworks utilizados no desenvolvimento de backend;
• Possuam habilidade de escrever um código de fácil entendimento e manutenção;
• Que já tenha vivenciado ou estudado sobre práticas ágeis;
• O Inglês é um  diferencial. É importante que você esteja confortável em participar de ambientes com comunicação em inglês, e que tenha interesse em desenvolvê-lo, uma vez que o Nubank é uma empresa global. Oferecemos um programa de idiomas interno, o NuLanguage;
• Disponibilidade para jornada de trabalho em tempo integral;

Benefícios

• Chance de ganhar capital no Nubank;
• Cartão Alimentação/Refeição (Vale Refeição e/ou Vale Alimentação)
• Benefício de deslocamento (Vale Transporte)
• NuCare – Programa de Assistência Psicológica, Financeira e Jurídica
• Seguro de vida
• Plano Médico
• Plano Odontológico
• NuLanguage – Programa de Curso de Idiomas
• Nucleo - Nossa plataforma de aprendizagem de cursos
• Licença parental estendida
• Auxílio-creche
• Subsídio para trabalhar em casa
• Parcerias com academias
• 30 dias de férias remuneradas
• Pacote de Auxílio Relocação, quando aplicável.

Modelo de trabalho para esta posição

Híbrido (2 a 3 vezes por semana)
Nosso modelo híbrido prevê a ida ao escritório pelo menos duas vezes por semana, em dias estratégicos definidos para maximizar a conexão e a colaboração entre os times. Para mais detalhes, visite https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/

Sobre Nós

O Nu é uma das maiores plataformas digitais de serviços financeiros do mundo, com mais de 122 milhões de clientes no Brasil, México e Colômbia. Guiados por nossa missão de combater a complexidade e empoderar as pessoas, estamos redefinindo os serviços financeiros na América Latina — e este é apenas o começo do futuro roxo que estamos construindo.

Listado na Bolsa de Valores de Nova York (NYSE: NU), combinamos tecnologia proprietária, inteligência de dados e um modelo operacional eficiente para oferecer produtos financeiros simples, acessíveis e humanos.

Nosso impacto tem sido reconhecido por rankings globais como Time 100 Companies, Most Innovative Companies da Fast Company e World’s Best Bank da Forbes.

Acesse nossa página institucional: https://international.nubank.com.br/careers/ 

Engenharia no Nubank

Soluções simples de se usar são complexas de serem construídas. No Nubank, buscamos práticas de desenvolvimento de software que permitam com que nossos produtos simplifiquem a vida dos nossos clientes. Isso significa que no ambiente de trabalho se preze por utilizar uma variedade de tecnologias, ferramentas e metodologias de trabalho que venham a atingir esses objetivos.

Se você tem interesse em fazer parte do nosso time e não trabalha com as tecnologias que utilizamos aqui, não se preocupe! Temos uma trilha de aprendizado interna para oferecer suporte nessa jornada conosco! Confira um pouco mais do que utilizamos aqui:

• Microsserviços escaláveis escritos em Clojure
• Comunicação entre serviços com Kafka
• Integração e deploy contínuo com AWS
• Armazenamento de dados com Datomic e DynamoDB
• Monitoramento e observabilidade com Prometheus
• Manutenção de uma infraestrutura com alta-disponibilidade em Kubernetes
• Moldar a experiência dos clientes interagindo com o app usando Flutter

Responsabilidades

• Trabalhar com sistemas de larga escala e distribuídos
• Colaborar na construção de microsserviços
• Praticar conhecimentos em metodologias ágeis
• Trabalhar com entrega contínua e infraestrutura como código

Estamos buscando profissionais que

• Sejam pessoas com deficiência (PcD);
• Conhecimento prático em linguagens de programação para backend;
• Prática em frameworks utilizados no desenvolvimento de backend;
• Possuam habilidade de escrever um código de fácil entendimento e manutenção;
• Que já tenha vivenciado ou estudado sobre práticas ágeis;
• O Inglês não é um requisito para este processo seletivo. É importante que você esteja confortável em participar de ambientes com comunicação em inglês, e que tenha interesse em desenvolvê-lo, uma vez que o Nubank é uma empresa global. Oferecemos um programa de idiomas interno, o NuLanguage;
• Disponibilidade para jornada de trabalho em tempo integral;

Benefícios

• Chance de ganhar capital no Nubank;
• Cartão Alimentação/Refeição (Vale Refeição e/ou Vale Alimentação)
• Benefício de deslocamento (Vale Transporte)
• NuCare – Programa de Assistência Psicológica, Financeira e Jurídica
• Seguro de vida
• Plano Médico
• Plano Odontológico
• NuLanguage – Programa de Curso de Idiomas
• Nucleo - Nossa plataforma de aprendizagem de cursos
• Licença parental estendida
• Auxílio-creche
• Subsídio para trabalhar em casa
• Parcerias com academias
• 30 dias de férias remuneradas
• Pacote de Auxílio Relocação, quando aplicável.

Modelo de trabalho para esta posição

Híbrido (2 a 3 vezes por semana)
Nosso modelo híbrido prevê a ida ao escritório pelo menos duas vezes por semana, em dias estratégicos definidos para maximizar a conexão e a colaboração entre os times. Para mais detalhes, visite https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/

Staff Software Engineer - PJ Brazil (Business Accounts)

About Us

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America.

With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Nubank was listed on the NYSE in 2021 and was recently named one of Time Magazine's 100 Most Influential Companies.

For more information, visit www.nu.com.br.

About the Role

The PJ (Business Account) team is a rapidly scaling unit within Nubank. We are looking for a Staff Software Engineer to join this high-impact team, strategically helping the growth in Brazil and beyond.

In this role, you will sit at the intersection of Product and Platform. While we are a business-focused team dedicated to moving core metrics, you will also navigate global platform challenges. 

We are looking for a resourceful engineer. Someone who is excited by broad, complex problems and has the eagerness to expand our market share in a fast-moving environment.

Responsibilities

• Lead the technical design and implementation of scalable systems that power the PJ app experience for millions of business customers.
• Partner with Global Platform teams to integrate core services while maintaining a product-driven focus.
• Drive business outcomes by translating entrepreneur-specific challenges into robust, high-performance software solutions.
• Maintain technical excellence within the team through architectural discussions, code reviews, and mentorship.
• Collaborate cross-functionally across different Business Units to ensure seamless integration and a unified customer experience.

Required qualifications

• Ideally, has experience in Flutter and mobile architecture, and is equally comfortable navigating Clojure/BDC backend systems, from authentication flows and token management to BDC expressions and backend providers
• Wants to own the architectural vision for how PJ customers access, navigate, and experience their business finances, shaping decisions that will define how PJ scales across products, segments, and countries
• Can hold the platform and product tension simultaneously, thinking in systems while staying close to the customer experience, because the foundations you design directly determine what AXP can build and how fast they can ship
• Has a track record of driving alignment on hard architectural problems across multiple teams and stakeholders, bringing clarity to spaces where the path forward is genuinely unclear
• Wants to work on a horizontal, high-visibility role where your technical decisions have reach well beyond your own squad, influencing how authentication, app experience, and platform infrastructure evolve across PJ and Nubank
• Thrives in ambiguous, long-horizon initiatives and is energized by the challenge of defining what good looks like, not just executing against a spec

Location & Work Model

This role can be based in our offices in São Paulo and Campinas (Brazil) in a hybrid model (2x per week in the office), or according to current policies for the PJ team.

Diversity & Inclusion / Equal Opportunity

At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Nubank

Nubank was founded in 2012 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and excellent customer service, the company has redefined people's relationship with money in Latin America. With operations in Brazil, Mexico and Colombia, Nubank is today one of the largest digital banking platforms and leading technology companies in the world.

Today, Nubank is a global company with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). Founded in 2013 in São Paulo by David Vélez with Brazilian Cristina Junqueira and American Edward Wible as co-founders. For more information, visit www.nubank.com.br 

Product Operations at Nubank

At Nu, many things are done from scratch. We understood that to offer the most transparent, fair, and intuitive financial products and services; we had to recreate them from our early days completely. We needed professionals who could navigate from business strategy to project management for this endeavor, from risk assessment to cross-team alignment. That's how and why our Product Operations team was born. A quarter Product Manager, a quarter Business Analyst, a quarter Management Advisor and a quarter… Something else? Product Operations Nubankers are the ultimate owners of Nu's operations, ensuring that projects and processes run efficiently.

As a Product Operations, you're expected to play a pivotal role in ensuring the best operational performance of our products and providing a smooth customer experience. You will be accountable for Brazil’s Collection Agencies. Leading the strategy to maximize recoveries and customer outcomes. And team manager.
Responsibilities will include:

• Lead Agency Governance: Oversee performance, managing day-to-day operational health and escalating blockers proactively
• Drive Budget and Portfolio Allocation: Own the  annual budget, defining allocation logic across agencies and channels, and tracking efficiency gains over time
• Facilitate project rituals, align stakeholders across teams, and ensure analytical deliverables translate into concrete operational decisions
• Sustain Collections Infrastructure: Ensure reliability of multi-channel platforms (Portfolio Mgmt, Shuffle, 3rd Party), data flows with agencies, and Collections Lifecycle processes
• Develop and Engage the Team

• 8+ years of experience in similar roles
• Leadership skills
• Fluent or native Spanish and English
• Genuine curiosity about how products work operationally and how to make them better for customers
• Ability to build structure in ambiguous environments — you'll be defining the playbook, not following one
• Capacity to navigate ambiguity, managing challenging stakeholders in a fast-paced environment
• Outstanding communication skills; ability to communicate concisely and effectively across all levels of the organization
• Experience building partnerships from inception to delivery
• Exposure to third-party banking integrations is a plus

Diversity and Inclusion at Nu

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

As an Operational Risk Specialist with global scope, you will own and evolve Nubank’s operational risk framework across all geographies. This is a second line of defense role: you design the methodology, set the standards, and ensure regional teams and first-line stakeholders execute against them consistently. You are not the person running assessments in each market, you are the one defining how they are run everywhere.

Nu’s ongoing international expansion continuously adds new geographies, products, and regulatory contexts to the operational risk landscape. This role is the foundation of our ability to maintain a rigorous, consistent, and scalable op risk framework globally, and to bootstrap it effectively in every new market we enter.

You'll be responsible for

• Owning the global operational risk framework and methodology, setting the standards that local teams follow across all active markets and regulatory contexts.
• Defining and updating methodological guidelines, acting as the reference point for framework interpretation and application across geographies.
• Bootstrapping the op risk framework in new markets as Nu expands internationally, translating global methodology into local regulatory contexts.
• Coordinating with Business Control Officers and 1LoD stakeholders across all geographies to drive RCSA cycles, consolidate results, and provide independent review and challenge.
• Conducting independent oversight of operational risk data, RCSA submissions, and control environments across all BUs and geographies, without formal authority over the teams being assessed.
• Overseeing the identification, classification, and follow-up of operational risk incidents globally, ensuring root causes are investigated and corrective actions tracked to closure.
• Evaluating operational risk implications of new products, features, and processes at a global level, partnering with product and technology teams to integrate risk mitigation from the start.
• Preparing executive and Board-level reports on the global operational risk posture, and supporting regulatory interactions across multiple jurisdictions.

We are looking for a person who has

• Solid experience in Operational Risk Management in the financial services industry, with familiarity with risk frameworks.
• A generalist risk profile: comfortable covering a broad op risk scope across products, technology, and compliance, rather than being narrowly specialized in a single segment.
• Strong second line of defense mindset: able to challenge, govern, and provide independent oversight without owning execution, and comfortable operating without formal authority.
• Exceptional stakeholder management skills: able to align and influence 1LoD teams across multiple geographies, drive methodology adoption, and navigate cultural and regulatory differences.
• Analytical and data-driven: able to synthesize cross-geo risk data, identify patterns and inconsistencies, and translate findings into clear executive communication.
• Self-driven, ownership-oriented, and genuinely motivated to challenge the status quo, you thrive when the playbook doesn't exist yet and don't wait to be told what to improve.
• Advanced English and hands-on experience with AI tools and automations, going beyond basic usage to design workflows or build solutions that reduce manual work at scale.

Location for this opportunity (City, Country)

• São Paulo, Brazil 

Our Benefits

Chance of earning equity at NubankFood/ Meal Card (Vale-Refeição and/or Vale Alimentação)Public Transportation Commuting Benefit (Vale-Transporte)NuCare – Psychological, Financial and Legal Assistance ProgramLife InsuranceMedical PlanDental PlanNuLanguage – Language Course ProgramNucleo - Our learning platform of coursesExtended Parental LeaveDaycare AllowanceParental ConsultancyWork-from-home AllowanceGym Partnerships30 days of paid vacationRelocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

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About Nubank

Nu is the world's largest digital banking platform outside of Asia, serving over 127 million customers across Brazil, Mexico, and Colombia. Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey — promoting financial access with responsible lending and transparency. Recognised by Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks, Nu is now entering its next growth cycle: accelerating internationalisation outside Latin America and expanding into new verticals beyond financial services.

About the Team

The People Analytics Technology Operations (PATO) team is redefining what People & Culture infrastructure looks like for a company operating at global scale with an AI-first mandate. We don't run HR software — we build the systems that make HR itself obsolete in its traditional form. Our work touches every Nubanker, every country, every moment of the employee lifecycle. We are the internal frontier lab for agentic people systems.

About the Role

Here is the core question this role exists to answer: if you were designing People & Culture infrastructure from scratch today — knowing that AI agents will run most operations, humans will audit rather than execute, and the channels and surfaces workers interact with don't fully exist yet — what would you build?

This isn't a rhetorical question. It's the actual brief.

The SaaS era of HR technology is being disrupted faster than most incumbents can adapt. Workday, SAP, ServiceNow — products built for a world of human workflows and form-based interfaces — are structurally ill-equipped for an agent-native operating model. The real competitive moat in this next era won't be features. It will be the depth of integration within a specific domain, and the quality of the data and reasoning layer that sits beneath it. We have the rare opportunity to build that solution — purpose-built for the People & Culture domain — inside one of the most technically ambitious companies in the world.

As Global People Data & Tech Director, you will lead the effort to design and build this from the ground up. You will define what the agentic HR stack looks like: the data models that make agents actually useful, the orchestration layer that lets them act with minimal human friction, the audit surfaces that let people stay in control without becoming bottlenecks, and the foundational platform that scales to 40+ markets without scaling the team that builds it. Agentic development practices aren't a side methodology here — they are how this organisation will operate. You build with agents, you build for agents, and your team stays lean precisely because of it.

This role isn't for someone who has deep experience with HR software. It's for someone who looks at HR software and sees an industry ripe to be rebuilt. You are a product and infrastructure thinker who happens to care deeply about the employee experience — and who has the technical depth and organisational leadership to translate that vision into production systems used by hundreds of thousands of people.

Key Responsibilities

Define the Agent-Native HR Stack

• Design the architecture for a People & Culture platform where agents are first-class citizens: capable of executing hiring, onboarding, payroll, compliance, and performance workflows with minimal human intervention.
• Define the human-in-the-loop model — which decisions require human review, through what interfaces, with what level of latency — so that oversight is meaningful rather than ceremonial.
• Identify and kill the workflows that should no longer exist at all.

Build the Data Foundation

• Architect the People data layer that will serve as the substrate for agent reasoning, predictive analytics, and LLM-powered insight generation for the next decade.
• Ensure the data model is jurisdiction-aware from day one — built to accommodate the legal, cultural, and operational variance of 40+ markets without requiring structural rework per country.
• Drive the transition from fragmented HR data silos to a unified, real-time, auditable data layer that agents and analysts can trust equally.

Build With and For Agents

• Apply agentic development practices to your own team's engineering process — using agents to write, test, review, and deploy code so that headcount does not scale linearly with product scope.
• Lead the development of real-time AI-powered employee experiences: intelligent copilots, proactive guidance systems, and autonomous support channels that resolve needs before they become tickets.
• Advance Nubank's application of large language models to unstructured People data — feedback, communications, performance narratives — turning qualitative signal into structured organisational insight.

Own the Platform Vision

• Define the comprehensive HR platform roadmap — what we build, what we integrate, and what we deliberately do not own — with a bias toward deep integration over broad coverage.
• Ensure the platform is designed for global scale from the start: multi-currency, multi-jurisdiction, multi-language, and operable across legal entities without per-country engineering investment.
• Bridge strategic vision with hands-on execution, staying close enough to the codebase and architecture to make credible decisions and earn the trust of your engineering team.

Lead the Organisation

• Build and lead a high-performing, deliberately lean team that punches well above its headcount because it builds and operates with agents.
• Develop senior technical leaders who can own domains end-to-end, reducing coordination overhead and enabling faster iteration.
• Foster a culture of intellectual honesty — one that questions inherited assumptions about how HR technology should work, and is willing to discard anything that doesn't hold up.

Qualifications & Skills

What We're Looking For

We are not looking for someone who has spent their career in HR technology. We are looking for someone who has built consequential software systems, who thinks seriously about agents and automation, and who is intellectually excited by the opportunity to apply that background to a domain that is fundamentally underbuilt.

Required

• 10+ years in software engineering and technology leadership, with demonstrated experience owning large-scale production systems from architecture through operation.
• Deep fluency in data architecture and data modelling — the ability to design canonical data structures that remain coherent as business complexity grows across jurisdictions and entity types.
• Hands-on experience building with or designing for agentic systems: familiarity with LLM-based reasoning, tool use, multi-agent orchestration, and the failure modes that come with autonomous execution.
• Experience leading platform or infrastructure products — systems used by other teams and applications, not just end users — with the taste and discipline that entails.
• Proven ability to scale impact without scaling headcount: through leverage, tooling, great architecture, and a culture that defaults to automation before process.
• Strong engineering management skills, including the ability to hire, develop, and retain senior technical talent and engineering leaders.

Valued

• Experience building products that operate across multiple legal jurisdictions — especially products where regulatory variance is a first-class design constraint, not an afterthought.
• Background in developer platforms, internal tooling, or B2B SaaS — contexts where you have thought carefully about API design, data contracts, and integration depth.
• Familiarity with the People & Culture domain — not as a practitioner, but as a product builder who has spent time understanding what HR teams actually do, where the friction lives, and what automation can and cannot replace.
• Experience operating within a high-growth technology company where ambiguity is the norm and the product surface changes faster than any roadmap.

Core Leadership Skills

• Business Acumen: Drives strategic alignment by reading market dynamics, spotting where incumbents are structurally vulnerable, and translating that into build-vs-integrate decisions with long-term leverage.
• Communication: Moves between technical depth and executive narrative fluently — able to defend architectural choices with an engineer and explain the same decision to a board.
• Agile Adaptability: Leads in conditions of genuine uncertainty, treating early product iterations as learning instruments and calibrating direction based on evidence rather than original conviction.

Role Details

Location:  São Paulo, Mexico City, Bogotá, or US (Palo Alto, Miami, or Virginia) | Location-Specific Disclosures

Reports To: Suzana Kubric, CHRO at Nubank

About Us

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Nubank was listed on the NYSE in 2021 and was recently named one of Time Magazine's 100 Most Influential Companies. For more information, visit www.nu.com.br.

About the Role

At Nubank, our Credit Card platform is the core of our global expansion. We are looking for a Staff Engineer to join our platform team as a technical anchor, ensuring our systems remain scalable and flexible as we maintain sustainable growth and innovation in the countries where we currently operate, while also launching into new international markets. You will play a vital role in evolving the architecture of one of our most complex and strategic products.

You will operate within a high-impact triad alongside Product and Management, focusing on long-term technical strategy and system health. As a hands-on technical leader, you will challenge the status quo, propose innovation and solve deep architectural problems, mentor and become a technical reference for our engineering team. Your work will directly enable millions of customers to access financial products via credit card worldwide.

Responsibilities

• Define and drive the long-term vision and strategy for the global architecture of the core credit card platform, ensuring exponential scalability and continuous evolution capability.
• Lead the strategic partnership with Product and Business leadership (C-level and VPs) to shape the medium and long-term technical roadmap and define the strategic OKRs and global impact KPIs.
• Act as a technical and cultural reference, defining the highest standards of engineering excellence, mentoring other Architects and Principal/Staff Engineers, and fostering a culture of innovation and accountability.
• Lead and resolve the most ambitious and high-risk technical challenges, intervening in critical performance or resilience bottlenecks and driving technical execution for solutions with multi-system and multi-country impact.
• Design and oversee the execution of complex system transformations (e.g., core banking migrations, replacement of legacy platforms) ensuring regulatory compliance in multiple jurisdictions and fiscal regimes, proactively mitigating risks.
• Communicate and defend the technical strategy eloquently and convincingly to the executive board and non-technical audiences, translating architecture decisions into business value and competitive advantage.

Required Qualifications

• Principal/Staff Engineer level experience or equivalent with an extensive and demonstrable history in architecting and scaling mission-critical, high-volume, and low-latency systems in global fintech or e-commerce environments.
• Expert proficiency (demonstrated in code and design) in multiple programming paradigms, with significant hands-on experience in functional programming (e.g., Clojure, Scala, Haskell) and reactive/event-based architectures.
• Proven ability to establish and lead the long-term technical strategy for entire platform ecosystems (not just isolated components), influencing the direction of multiple engineering groups.
• Deep and successful experience in navigating and defining the architecture in highly regulated financial environments (e.g., BACEN, FCA, SOX) and designing systems to meet data residency requirements and complex cross-border transactions.
• History of successfully leading and completing large-scale platform transformations (e.g., transition from monoliths to microservices mesh, migration of data centers or clouds), managing risks and operational impact.
• In-depth knowledge of credit card/payment systems design is a significant differential.

Nice to Have

• Experience with Clojure or similar functional languages.
• Proven interest or experience in leveraging AI to optimize engineering workflows.
• Deep domain knowledge of credit card processing or financial ledgers.

Location & Work Model

This role is based on a hybrid model at one of our Nubank offices in Brazil (São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte), the United States (Palo Alto, Durham, Washington D.C. or Miami), or Canada (Toronto).

Location-Specific Disclosures

Total compensation includes base salary, RSUs and benefits.
Toronto base salary range (CAD): $192.000 - $288.000
Palo Alto base salary range (USD): $230.400 - $288.000

Diversity & Inclusion / Equal Opportunity

At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need accommodations during the application or interview process, please let us know.

This offer is conditional on meeting all applicable regulatory eligibility requirements and successful completion of background checks.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About Nubank’s Mobile Platform and App Core

The Mobile Platform’s mission aligns with Nubank’s commitment to delivering the best experience for our customers by ensuring a high-performing, stable, and seamless app.
Within Mobile Platform, App Core focuses on providing user-friendly, scalable, high-performing, and cost-efficient app infrastructure components and mobile tools that enable Nubank engineers to quickly and safely test, deploy, monitor, analyze, and improve app flows and features.

App Core is at the heart of the Nubank app’s foundation, powering app performance, infrastructure scalability, and the removal of legacy dependencies to allow our application to grow from millions to potentially billions of fanatic customers.

The Opportunity

This role will involve working across a variety of technologies, including Native, Flutter, and related frameworks. We are looking for a Lead Mobile Engineer with solid experience to join the App Core team — a cross-impact engineering team responsible for building and maintaining the core infrastructure of the mobile application, optimizing our performance, and enabling product teams to deliver high-quality mobile experiences.

What We’re Looking For

Must Have:

• Proven experience in senior-level technical mobile development.
• Strong technical background with Flutter and/or native mobile development (Android/iOS).
• Solid understanding of mobile software engineering principles, architectural patterns, and modularization strategies.
• Experience with performance optimization, dependency injection, and migration of core systems.
• Knowledge of mobile observability, monitoring, and debugging tools.
• Strong communication skills in English, with the ability to explain complex concepts to diverse audiences.
• Track record of delivering results in ambiguous, fast-paced environments.

Nice to Have:

• Experience with backend technologies, especially those integrated with mobile applications.
• Familiarity with distributed systems and large-scale app architecture.
• Contributions to internal SDKs, libraries, or mobile design systems.
• Understanding of user authentication, session management, and app state handling.

Why Join Us

• Impact at Scale: Help shape the mobile experience for millions of customers across multiple countries, with the goal of reaching billions.
• Technical Leadership: Influence the architecture and foundational technologies that all Nubank engineers rely on.
• Innovation-Driven Culture: Work in a dynamic, collaborative environment that values experimentation, continuous improvement, and engineering excellence.
• Career Growth: Develop as a strategic engineering, working on complex technical and organizational challenges.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About Nubank’s Mobile Platform and App Core

The Mobile Platform’s mission aligns with Nubank’s commitment to delivering the best experience for our customers by ensuring a high-performing, stable, and seamless app.
Within Mobile Platform, App Core focuses on providing user-friendly, scalable, high-performing, and cost-efficient app infrastructure components and mobile tools that enable Nubank engineers to quickly and safely test, deploy, monitor, analyze, and improve app flows and features.

App Core is at the heart of the Nubank app’s foundation, powering app performance, infrastructure scalability, and the removal of legacy dependencies to allow our application to grow from millions to potentially billions of fanatic customers.

The Opportunity

This role will involve working across a variety of technologies, including Native, Flutter, and related frameworks. We are looking for a Mobile Engineer with solid experience to join the App Core team — a cross-impact engineering team responsible for building and maintaining the core infrastructure of the mobile application, optimizing our performance, and enabling product teams to deliver high-quality mobile experiences.

What We’re Looking For

Must Have:

• Proven experience in senior-level technical mobile development.
• Strong technical background with Flutter and/or native mobile development (Android/iOS).
• Solid understanding of mobile software engineering principles, architectural patterns, and modularization strategies.
• Experience with performance optimization, dependency injection, and migration of core systems.
• Knowledge of mobile observability, monitoring, and debugging tools.
• Strong communication skills in English, with the ability to explain complex concepts to diverse audiences.
• Track record of delivering results in ambiguous, fast-paced environments.

Nice to Have:

• Experience with backend technologies, especially those integrated with mobile applications.
• Familiarity with distributed systems and large-scale app architecture.
• Contributions to internal SDKs, libraries, or mobile design systems.
• Understanding of user authentication, session management, and app state handling.

Why Join Us

• Impact at Scale: Help shape the mobile experience for millions of customers across multiple countries, with the goal of reaching billions.
• Technical Leadership: Influence the architecture and foundational technologies that all Nubank engineers rely on.
• Innovation-Driven Culture: Work in a dynamic, collaborative environment that values experimentation, continuous improvement, and engineering excellence.
• Career Growth: Develop as a strategic engineering, working on complex technical and organizational challenges.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

About the Role
AI Platform Team - The mission of the AI Platform team is bold: to democratize AI by empowering every Nubanker—not just Data Scientists—with safe, scalable, and accurate Machine Learning capabilities.

We are looking for a Manager who is passionate about creating solutions that push the boundaries of our current stack. You will help us move beyond basic DS work to abstract the complexities of the entire ML lifecycle—from training and deployment to serving and governance.

Why is this role open?
We are scaling. Currently, our structure has grown significantly, and to ensure the organization's health and the growth of our engineers, we are opening this position to lead a dedicated squad. You will take ownership of a team that manages the base infrastructure for the entire Data Science function at Nubank.

You'll be responsible for:
As the ML Manager for the AI Platform, you will combine technical leadership with people management. You will lead a squad of 11 Machine Learning Engineers (varying from Senior to Intern levels) and work closely with a Staff ML Engineer and a Product Manager.

• People Management: Foster a culture of feedback and growth. You will guide the development of your direct reports, conducting performance reviews and helping them navigate their careers.
• Strategic Roadmap: Translate high-level business goals into actionable technical roadmaps. You will discuss needs with stakeholders and define the "how" and "when."
• Architecture & Innovation: Explore architecture gaps and opportunities. You won't just maintain; you will challenge the team to explore complex features like scalable parallel processing and better UX for Data Scientists.
• Execution: Conduct initiatives with autonomy and diligence, ensuring we deliver value while maintaining high engineering standards.
  
  

Nubank already has well-established tools for basic Data Science work. Your challenge is to take us to the next level. You will push the frontiers of technology to handle massive scale, integrate with multiple complex systems, and democratize access to AI tools across the company.

What we are looking for
You don't need to be a hands-on coder 100% of the time, but you must have the technical depth to challenge the team and understand the ecosystem.

• Experience in Leadership: You have experience managing high-performing engineering teams, sharing feedback, and hiring/developing talent.
• Domain Expertise: Solid background in ML Engineering, AI, or Data Science, specifically with a focus on MLOps, Infrastructure, and Platform building.
• Tech Stack Familiarity: You are comfortable discussing and architecting systems involving Kubeflow, SageMaker, and Databricks.
• The "Builder" Mindset: You enjoy building software. You want autonomy to make decisions and explore edge technologies, similar to the engineering culture found in Big Tech

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our careers page at  https://international.nubank.com.br/careers/

About the role

The Controllership Specialist (Cash Management) role is critical to safeguarding Nu’s liquidity, financial integrity, and operational resilience in Brazil. You will sit in the Cash Management Brazil team, within FINOPS (Financial Operations), responsible for managing our corporate bank accounts (excluding Central Bank accounts), including Brazilian entities and offshore holdings.

This is a highly hands-on, operations-driven position: you will own the end-to-end lifecycle of bank accounts (opening, maintenance, closure), cash positioning, and SOX controls, while also pushing automation and smart use of AI to make our processes more robust and efficient. You will be a key point of contact for internal teams and external banking partners, including in English-speaking forums.

You’ll be responsible for

• Managing global / multi-entity cash positions: Control the daily cash position across multiple entities and banks, ensuring a consolidated and reliable view of balances.
• Owning high-criticality payment operations: Execute and oversee high-value transfers, ensuring accuracy, adherence to cut-offs, and robust contingency plans.
• Leading bank statement reconciliations: Reconcile bank statements against internal systems, treating discrepancies with urgency and providing strong evidence for SOX and month-end close.
• Being the focal point for SOX controls on bank accounts: Maintain and continuously improve SOX controls for bank accounts (access rights, limits, opening/closing, periodic reviews), including approvals rules in banking portals.
• Managing the full lifecycle of bank accounts: Coordinate the opening, maintenance and closure of corporate bank accounts — including documentation, approvals and integrations — recognizing that each opening may take several months and requires operational discipline.
• Driving cash process automation: Lead initiatives to automate cash operations (bank integrations H2H/API, automated payments, liquidity dashboards and monitoring), in partnership with Engineering and other stakeholders.
• Supporting products and projects as Cash Management SME: Act as the Cash Management reference for new products and projects, ensuring liquidity, banking, and regulatory flows are designed correctly from day one.
• Investigating incidents and leading remediation: Lead investigations into incidents (settlement failures, balance mismatches, system outages) and coordinate structured action plans with partner teams.
• Mentoring more junior team members: Support analysts, interns and apprentices on critical routines, evidencing standards, and communication best practices with internal and external stakeholders.
• Using automation and AI in your day-to-day: Apply and champion practical uses of automation and AI in financial operations — from simple use cases (e.g., drafting, checks) to supporting more advanced workflows and analyses, while keeping the focus on robust operations rather than pure engineering.

We are looking for a person who has

Required qualifications

• Solid experience in operational finance routines, such as Accounts Payable, reconciliations, treasury, cash management or similar functions.
• Experience with multi-bank, multi-entity operations and large transactional volumes.
• Hands-on experience with financial ERPs (preferably SAP), bank integrations and bank statement reconciliation.
• Proven track record working with SOX or similar controls for bank accounts (account inventory, access management, approval rules, periodic reviews and documentation).
• Strong operational mindset and willingness to work on routine, sometimes bureaucratic activities (documentation, signatures, follow-ups) as the core of the role, not just projects.
• Advanced/Fluent English, with confidence to lead meetings and negotiations with global banking partners without support.
• Familiarity with automation and/or AI tools applied to financial processes, and an open, positive stance towards leveraging them in daily work.
• Strong analytical profile and rigorous attention to detail.
• Ability to organize and prioritize in a dynamic environment, with multiple stakeholders and deadlines.
• Proactivity to suggest and implement process and technology improvements.

Nice to have

• Experience in high-growth, transformation environments with strong automation agendas in finance operations.
• Experience with automation / workflow / BI tools (e.g., dashboards, workflow engines, low-code, etc.) applied to financial processes.
• Previous experience in financial services or banking / fintech, although this is not mandatory for the role.

Location

• São Paulo, Brazil

Work Model for this Role

• Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit:  https://building.nubank.com/nu-hybrid-work-model/

Our Benefits – Brazil (Employee, Hybrid)

As a Nubanker based in Brazil under an employment contract (CLT), you’ll have access to:

• Chance of earning equity at Nubank
• Food / Meal Card (Vale-Refeição and/or Vale-Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo – Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Join us

If you want to be at the heart of how Nu moves money safely and efficiently every day — combining robust operations, strong controls, and smart automation — we’d love to hear from you.

Apply now to be our Controllership Specialist (Cash Management) in São Paulo.

Opportunity

We are hiring a Senior Staff or Principal Engineer to support driving the technical vision and execution for Nubank’s Digital Ecosystem division, with initial focus on NuPay, Ads & Rewards and Insurance. This is a division‑level leadership role: you will work with exceptional engineers (including staff engineers), lead cross‑org architectural decisions, negotiate trade‑offs with product/finance/legal, and enable scalable delivery of high‑impact products (checkout & wallet, advertiser platform and benefits hub, and 1‑click insurance products).

2026's vision and (how this role contributes) 

In 2026 we will transform the Digital Ecosystem into a place where customers discover advantages, pay effortlessly and feel protected, and where merchants grow through data‑driven integrated partnerships. Our priorities are: (1) elevating app quality, (2) deepening customer engagement with contextual and personalized experiences, (3) making Nubank the preferred payments partner and growth engine for merchants, and (4) ensuring scalable, compliant, and financially healthy foundations. This role will own the technical plan to deliver that vision across NuPay, Ads & Rewards and Insurance.

Mission design and operationalize the 2–3 year technical end‑state for the Digital Ecosystem so that:

• NuPay scales to become the de facto checkout and wallet for Nubank customers (TPV ×2 by Dec/26; wallet >3M MAU),
• Ads & Rewards delivers the Advantages Tab, a performant advertiser platform and Ads POC with merchants, and drives material ecosystem revenue,
• Insurance launches and scales high‑quality one‑click complements (Mobile Insurance Relaunch, Pix Protegido evolution), while maintaining aggressive SLOs, strong observability, controlled TCO and an elevated engineering culture.

Core responsibilities

• Support defining the division’s technical end‑state (2–3 years): architecture, shard/partition strategy, migration path (one‑stack) and explicit trade‑offs (cost × latency × availability).
• Co-own availability and performance: set SLIs/SLOs, error budgets, runbooks, incident playbooks and an observability strategy that supports merchants with strict SLAs.
• Support Ads & Rewards platform design: advertiser platform (audience & campaign management), decision/bidding service, real‑time vs batch decisioning, measurement & attribution (ROAS/incrementality), and minimise impact on app UX.
• Drive NuPay ↔ Ads integration for aspirational purchases: real‑time underwriting, multi‑source funding, take‑rate modelling, card‑on‑file / wallet flows and onboarding for flagship merchants.
• Enable Insurance delivery: technical enablement for one‑click products, partner integration and governance (e.g., Chubb), migration to subscription/billing platform where applicable, and app quality improvements (TTFD, dashboards, NPS).
• Support one‑stack discovery and phased migration: balance platformization with pragmatic delivery and tech‑debt management to avoid blocking growth.
• Catalyse product quality culture: introduce and operationalize Product Quality Reviews, drive app excellence rituals, and ensure UX/technical quality are considered across the product lifecycle.
• Mentor and grow engineering leaders and staff engineers; run RFCs, tech talks and post‑mortems; design career paths and enable managers to deliver cross‑BU initiatives.
• Represent the division in cross‑org negotiations and external partner discussions (merchants, partners, regulators), aligning stakeholders and escalating risks proactively.
• Track and report technical impact against business metrics and engineering health indicators.

Key business & engineering metrics you will influence

• NuPay: TPV growth (2× by Dec/26), wallet MAU (>3M), share‑of‑checkout (SoC), p99 latency and availability for merchant traffic.
• Ads & Rewards: ad revenue targets (material ecosystem revenue), ROAS / iROAS / incrementality, CTR, Ads POC results (≥2 merchants), Advantages Tab / Shelves Platform launch.
• Insurance: one‑click complements GWP target (R$493M EOY), product NPS (>60 targets), churn reduction via billing/tolerance changes.
• Engineering health: Engineering Stability Index (ESI), App Quality Score, incident frequency/severity, time to integrate new partners.

Challenges and opportunities (what you’ll own)

• World‑class app quality & Magic App MVP: raise engineering and product expectations, and deliver first‑layer Magic App experiences (Advantages Tab, widgets, contextual flows such as AIPB).
• Real‑time decisioning and aspirational financing: enable low‑latency ads decisioning and NuPay real‑time underwriting for extended financing while preserving app performance.
• One‑click Insurance at scale: deliver MIR (no IMEI) and Pix Protegido evolution, dedicating energy to one‑click complements and partnering with Chubb while retaining monitoring/control.
• Capture offline transactions: accelerate NuPay NFC wallet adoption as an offensive play to reach ~3M MAU and increase offline SoC.
• Platform & compliance foundations: complete SPB integration, advance One‑Stack Project, meet Magic App and regulatory mandates, and ensure resilient, cost‑effective infra.

What you’ll find in the team

• High‑calibre engineers, including staff engineers and experienced engineering managers.
• Complex, high‑impact problems at scale: large merchant integrations, real‑time decisioning, strict SLOs and multi‑partner dependencies.
• Autonomy to shape architecture, product quality rituals and the division roadmap, plus the responsibility to align delivery across product, infra, legal and commercial stakeholders.

What you’ll navigate

• Heavy cross‑BU dependencies (Global Platforms, Nubank+, UV, Marketing) requiring strong stakeholder orchestration.
• Regulatory changes (SPB/BCB) that may force re‑architecture or open‑scheme decisions.
• Dependence on third‑party vendors (wallet SDKs, insurance partners) and partner infra limitations.
• Balancing rapid commercialization and monetization with fraud/credit loss control and sustainable unit economics.
• Trade‑offs between accelerating one‑stack migration and accepting short‑term technical debt to preserve delivery velocity.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the Team

The Enterprise Risk Management squad sets the global standards for how Nubank identifies, assesses and manages risk across the enterprise – spanning operational, compliance, technology, conduct and other non‑financial risks, and strongly interfacing with financial risk areas (credit, market, liquidity, capital, treasury).

As part of the ERM Methodology Team, you will sit at the intersection of risk, product and platform: shaping global frameworks, embedding them into data and systems, and scaling them with AI‑enabled workflows so that ERM becomes both a competitive advantage and an enabler of safe growth across products, portfolios and geographies. You will be a reference for methodology decisions, influencing senior stakeholders across multiple lines of defense and risk types.

What you'll do

• Own the end‑to‑end design and evolution of ERM methodologies, ensuring coherence across programs and geographies.

• Ensure ERM methodologies connect across risk types (e.g., operational, compliance, technology, conduct, model, financial/credit where relevant) and support a consistent view of the risk profile.

• Translate methodological requirements into GRC platform, product and data specifications, partnering with Platform and engineering teams to build scalable, intuitive workflows.

• Lead the global standardization of global ERM methodologies while enabling smart local adaptations to meet regulatory expectations in each geo.

• Design and drive the integration of ERM programs in new geos, ensuring that new launches start already aligned with group‑level risk standards and governance.

• Define and embed AI/agent use‑cases into ERM workflows (e.g., risk/control suggestions, narrative pre‑population, quality checks), with clear human‑in‑the‑loop governance.

• Use AI and analytics to monitor quality and consistency of methodologies, surfacing insights and opportunities for continuous improvement.

• Partner with risk leaders (financial and non-financial risks), CRO teams, risk stewards and 1LOD to ensure strong adoption and practical usability of ERM frameworks in day‑to‑day decision making.

• Represent ERM methodologies in governance and decision forums.

• Create and refine key risk and performance indicators for ERM programs, enabling better visibility on program effectiveness, maturity and trends.

• Communicate clearly and regularly about ERM methodology initiatives and projects with a wide variety of stakeholders (risk teams in different countries, financial risk functions, internal audit, leadership, product and platform).

What we're looking for (Minimum qualifications)

• Solid experience in Enterprise Risk / Operational Risk / Non‑Financial Risk, with hands‑on ownership of at least one major program or framework (RCSA, control testing, Issue Management, NP&F or equivalent enterprise‑level framework).

• Proven track record as a senior individual contributor leading complex risk initiatives end‑to‑end, from design to rollout, with limited oversight.

• Experience working in multi‑geo or global environments, balancing global standards with local regulatory expectations.

• Strong ability to translate risk methodologies into systems and data (platform requirements, data models, workflow design) in partnership with engineering and product.

• Demonstrated stakeholder management and influence without formal authority, especially across product, risk, compliance and platform/engineering teams.

• Comfort working with data and analytics (e.g., querying datasets, interpreting dashboards, defining metrics) to guide decisions on methodology and program performance.

• Experience defining and tracking metrics, SLAs and KPIs for risk/controls or governance processes.

• Strong written and verbal communication in English, including the ability to explain complex risk concepts to non‑experts.

Nice to Have

• Prior experience in ERM, operational risk, internal controls in financial services or fintech.

• Previous work in designing frameworks, methodologies and governance for risk (financial and/or non‑financial), influencing multiple lines of defense and senior stakeholders across geos.

• Exposure to AI/ML or advanced analytics applied to risk, controls, data quality or governance (e.g., LLMs, anomaly detection, smart suggestions).

• Experience working closely with platform / GRC / risk systems (e.g., JIRA‑based workflows, custom risk platforms, governance tooling).

• Familiarity with regulatory expectations for risks and governance in Brazil and/or other key markets, including reading requirements and translating them into practical frameworks.

• Background in high‑growth tech/fintech environments, navigating the tension between speed, innovation and robust risk management.

Benefits

• Chance of earning equity at Nubank

• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)

• Public Transportation Commuting Benefit (Vale-Transporte)

• NuCare – Psychological, Financial and Legal Assistance Program

• Life Insurance

• Medical Plan

• Dental Plan

• NuLanguage – Language Course Program

• Nucleo - Our learning platform of courses

• Extended Parental Leave

• Daycare Allowance

• Parental Consultancy

• Work-from-home Allowance

• Gym Partnerships

• 30 days of paid vacation

• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

As a Senior Resilience Specialist, you will be the senior owner of two of the most critical resilience programs at Nubank, governing and evolving our Business Continuity and Crisis Management frameworks across all geographies. This is a second line of defense role with global scope: you design the methodology, govern its execution, and ensure regional teams and first-line stakeholders deliver against it. In Crisis Management, you coordinate the institutional response when it matters most, working alongside senior leadership in real time under pressure.

Nu’s ongoing international expansion multiplies the regulatory and operational demands on both programs. This role is the foundation of our ability to scale resilience globally without losing rigor or regulatory credibility.

You'll be responsible for

• Owning the global BCM framework, methodology, and policy, including BIA, OCP, testing standards, ensuring alignment with international frameworks and local regulatory requirements across all active markets.
• Coordinating the annual BCM cycle across all geographies, partnering with 1LoD stakeholders to drive execution, consolidate results, and identify gaps.
• Cascading the global methodology to new markets as Nu expands internationally, adapting to local regulatory contexts while maintaining consistency and rigor.
• Monitoring open BCM issues and action plans globally, escalating critical risks to leadership and ensuring timely remediation.
• Owning the Institutional Crisis Protocol globally, criteria, flows, tooling, and training, keeping it current across all geographies and aligned with organizational changes.
• Monitoring internal and external signals for potential crisis events and leading Pre-Crisis + Crisis coordination end-to-end: Game Plan, stakeholder alignment, and post-event retrospectives.
• Acting as the orchestrator during crisis events, coordinating different teams from Technology, CX, Legal, Compliance, Products and Communications without direct authority, ensuring consistent action and messaging under pressure.
• Reporting crisis program metrics and maturity indicators to leadership, tracking protocol effectiveness and driving continuous improvement.

We are looking for a person who has

• Solid experience in Business Continuity Management and Crisis Management in environments where downtime is not an option, such as financial services, fintechs, or any industry where operational failure has immediate and direct impact on customers.
• Experience coordinating institutional crisis responses: managing multi-stakeholder scenarios under pressure, working directly with senior leadership during high-severity events, and keeping the group focused when the stakes are high.
• Strong second line of defense mindset: able to challenge, govern, and provide oversight without owning execution, and comfortable operating without formal authority over the teams you depend on.
• Analytical profile: ability to read and interpret data in real time, extract what matters, and translate it into clear, actionable insights for executive audiences.
• Exceptional stakeholder management skills: able to align and influence teams from multiple functions across geographies, de-escalate tension, and drive decisions in ambiguous situations.
• Self-driven and ownership-oriented: you take full accountability for your programs, don't wait to be told what to improve, and thrive in fast-paced, cross-functional environments.
• A genuine drive to challenge the status quo — not satisfied with 'we've always done it this way' and always looking for better approaches.
• Hands-on experience building AI-powered tools and automations, someone who goes beyond using AI to actually designing workflows, agents, or portals that reduce manual work at scale.
• Advanced English: you will operate daily in English with stakeholders across all geographies, present to global leadership, and represent Nu to international regulators.
• Clear and concise communication at executive level, both written and oral. You can take a complex risk situation and explain what matters and what needs to happen in two paragraphs.

Location for this opportunity (City, Country)

• São Paulo, Brazil 

Our Benefits

Chance of earning equity at NubankFood/ Meal Card (Vale-Refeição and/or Vale Alimentação)Public Transportation Commuting Benefit (Vale-Transporte)NuCare – Psychological, Financial and Legal Assistance ProgramLife InsuranceMedical PlanDental PlanNuLanguage – Language Course ProgramNucleo - Our learning platform of coursesExtended Parental LeaveDaycare AllowanceParental ConsultancyWork-from-home AllowanceGym Partnerships30 days of paid vacationRelocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

Business Analysts at Nubank

As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.

It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.

We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.

You can read more about it in our blog and get some insights into how we work.

As a Business Analyst, you’re expected to:

• Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
• Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
• Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
• Understand our products and interactions with other areas;
• Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
• Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.

 What are we looking for?

• Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
• Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
• Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
• Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
• Willingness and ease of learning, especially for tools;
• Openness to receive feedback and incorporate it into your daily life and development;
• Adaptability to the multifunctional environment;
• Profiles that add value to Nubank's culture.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the team

Be part of the SOx Team, contributing to continuous improvements in the IT General Controls (ITGC), Automated and IT-dependent controls environment at Nubank. The team ensures compliance with SOx requirements and international frameworks (e.g., COSO, COBIT, PCAOB standards), partnering with Engineering, Information Security, IAM, Platform, Data, Controllership, Finance, and Product squads to guarantee that technology processes and components supporting financial reporting are properly designed, operated, and evidenced.

We act as 2nd Line of Defense for SOx, challenging and supporting 1LoD teams in the correct and efficient execution of internal controls in line with Nubank’s Internal Controls and SOx IT Methodology.

About the role

As a SOx IT Specialist, you will be a senior individual contributor and subject-matter expert for IT controls over financial reporting, with strong autonomy and influence across multiple domains and countries.You will:

• Own and lead the assessment of the company’s SOx IT control environment, focusing on Logical access management, Change management, IT operations, automated controls, IT-dependent manual controls, and cybersecurity.

• Drive scoping and risk assessment of IT components (third‑party applications, internal services/microservices, automations, infrastructure, datasets, notebooks, etc.) that are relevant to ICFR, applying Nubank’s SOx IT scope methodology.

• Perform and review walkthroughs and design assessments for ITGCs, IT-dependent controls, automatic controls, challenging control design, coverage of risks, and evidence quality.

• Plan and execute Tests of Design (ToD) and Tests of Effectiveness (ToE) for IT controls.

• Coordinate remediation and action plans with Engineering, InfoSec, IAM, and business teams, ensuring robust root-cause analysis, sustainable fixes, and timely closure of IT control deficiencies and audit findings.

• Act as primary counterpart for external auditors and Internal Audit on SOx IT topics (scope, methodology, sampling, exceptions, deficiencies), supporting walkthroughs, evidence requests, and technical discussions.

• Contribute to the continuous improvement of SOx IT methodology, templates, and guidelines (e.g., sampling, population completeness, IPE standards, quality review checklists).

• Help design and challenge IT control automation and monitoring (e.g., control bots/Controlinhos, dashboards, alerts) to increase coverage and reduce manual effort and error risk.

• Mentor and support junior analysts on ITGC concepts, testing techniques, documentation standards, and interaction with tech squads, raising the overall quality bar of the team.

• Promote synergy and governance between SOx, Engineering, InfoSec, IAM, Controllership, and other stakeholders through routines, trainings, workshops, and forums focused on IT controls.

Basic Qualifications

• 6+ years of experience in IT Audit, IT Risk, IT Compliance, or SOx IT (e.g., Big 4, internal audit, financial institutions, fintechs, or tech companies).

• Solid knowledge of SOx 404, PCAOB standards, COSO, and main IT control frameworks (e.g., COBIT, NIST), especially as they relate to ICFR.

• Proven hands-on experience with IT General Controls over:

• Logical access (IAM, SSO/IdP, SoD, privileged access, user lifecycle);

• Change management (code review, approvals, segregation of duties, emergency changes);

• IT operations (job processing, interfaces, monitoring, incident/problem management).

• Experience assessing IT controls in cloud and modern architectures (e.g., AWS, microservices, APIs, data platforms, CI/CD pipelines).

• Experience with enterprise/SaaS applications relevant to financial reporting (e.g., ERP such as SAP/Oracle, HR/Payroll, Treasury, core banking/ledger, reconciliation tools).

• Experience evaluating SOC 1 Type 2 reports, complementary user entity controls, and their impact on SOx.

• Strong ability to analyze technical evidence (logs, configurations, scripts, SQL/queries, access listings) and connect it to control objectives and financial risks.

• Excellent skills in structuring and documenting workpapers (narratives, flowcharts, RCMs, ToD/ToE, conclusions) in English.

• Fluent English (written and spoken), able to lead discussions and defend positions with external auditors and global stakeholders.

• Strong communication and organizational skills, and the ability to work independently.

Preferred Qualifications

• Experience working in multicultural teams across different countries and time zones.

• Previous experience in digital bank, fintech, or technology‑driven environments, with exposure to microservices, event‑driven architectures, and DevOps practices.

• Hands-on experience with identity and access management tools (e.g., Okta or similar), cloud platforms (e.g., AWS), and version control/CI-CD tools (e.g., GitHub, pipelines).

• Experience with process and control improvement, including automation, use of data/analytics for testing, or control monitoring solutions.

• Comfort in reading, interpreting, and analyzing data (e.g., SQL, notebooks, dashboards) to support control testing and investigations.

• Previous experience in Big 4 and/or regulated financial institutions.

• Knowledge of business operational processes.
  

Benefits

• Chance of earning equity at Nubank

• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)

• Public Transportation Commuting Benefit (Vale-Transporte)

• NuCare – Psychological, Financial and Legal Assistance Program

• Life Insurance

• Medical Plan

• Dental Plan

• NuLanguage – Language Course Program

• Nucleo - Our learning platform of courses

• Extended Parental Leave

• Daycare Allowance

• Parental Consultancy

• Work-from-home Allowance

• Gym Partnerships

• 30 days of paid vacation

• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

About us 

Nubank was founded in 2013 with the mission of fighting complexity to empower people in their daily lives by reinventing financial services. Today, we are one of the largest digital banking platforms in the world, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our careers page: https://international.nubank.com.br/careers/ 

About the team 

The Governance, Risk and Compliance (GRC) team enables Nubank to remain compliant with legal, regulatory, and internal requirements, while continuously identifying, classifying, and monitoring risks and providing strategic insights and performance evaluation to leadership.

The GRC squad collaborates with multidisciplinary teams to align our technology security strategy with Nubank’s overall business objectives, ensuring that identified risks are mitigated and that risk-based decision-making is enabled within and beyond the IT & Security Business Unit.

About the role

You will be responsible for acting as a technical reference in security, certifications, and internal controls, serving as a bridge between engineering, risk, audit, and business stakeholders.
You will define strategies, support risk-based decision-making, and ensure that security and compliance requirements are effectively embedded into processes, systems, and products.

Key responsibilities

• Act as a senior technical and governance reference across security, certifications, risk, and internal controls, influencing strategy.
• Identify control gaps and improvement opportunities in technical procedures required for certification and recertification processes  (e.g., ISO 27001, PCI-DSS).
• Develop and maintain strong partnerships with business and technical leaders to orchestrate audits, assessments, and remediation plans in a risk-based and scalable way.
• Collaborate with technical teams to define action plans that ensure adherence to regulatory requirements and internal policies.

• Conduct assessments of internal controls, ensuring adherence to internal policies, legal requirements, and industry standards.
• Identify gaps and improvement opportunities in the internal controls landscape and lead control reviews, ensuring timely resolution of issues.
• Work closely with Risk teams to align on the mitigation of identified risks.
• Support responses to audit requests, regulatory inquiries, and due diligence from business partners.

• Partner with Engineering, Product, IT, and global teams to integrate compliance and security requirements into processes and systems.

• Define and monitor KRIs and KPIs, delivering forward-looking, data-driven insights to senior management and Committees.
• Drive continuous improvement and scale, simplifying processes and strengthening Nubank’s Security Maturity as the company grows globally.

Qualification Requirements

• Solid experience in information security, with strong knowledge of frameworks such as PCI-DSS, ISO 27000 family, NIST, and similar.
• Prior experience with security certification processes and/or internal controls, compliance, and audit support.
• Excellent executive communication skills, capable of translating complex topics into clear, actionable insights for senior leadership and committees.
• Experience operating in regulated and global environments, including interaction with auditors and regulators.
• Bachelor’s degree in Engineering, Technology, Security Information, Risk Management or related fields.
• Familiarity with using AI and automation (e.g., machine learning, generative AI, or LLM-based tooling) to enhance security compliance use cases.
• Knowledge of the regulatory landscape relevant to financial services, such as SOx, BACEN, CVM, CNBV, ANBIMA, SEC, and related regulations.
• Hands-on experience with cloud environments (e.g., AWS, GCP) and implementing security controls in these contexts.
• Advanced English (written and verbal) required.

Nice to have Requirements

• Relevant certifications such as CRISC, CISA, Security+, CISSP, or CISM are considered a strong plus.

International experience is highly desirable.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About us 

Nubank was founded in 2013 with the mission of fighting complexity to empower people in their daily lives by reinventing financial services. Today, we are one of the largest digital banking platforms in the world, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our careers page: https://international.nubank.com.br/careers/ 

About the team 

The Governance, Risk and Compliance (GRC) team enables Nubank to remain compliant with legal, regulatory, and internal requirements, while continuously identifying, classifying, and monitoring risks and providing strategic insights and performance evaluation to leadership.

The GRC squad collaborates with multidisciplinary teams to align our technology security strategy with Nubank’s overall business objectives, ensuring that identified risks are mitigated and that risk-based decision-making is enabled within and beyond the IT & Security Business Unit.

About the role

You will be responsible for acting as a technical reference in security, certifications, and internal controls, serving as a bridge between engineering, risk, audit, and business stakeholders.
You will define strategies, support risk-based decision-making, and ensure that security and compliance requirements are effectively embedded into processes, systems, and products.

Key responsibilities

• Act as a senior technical and governance reference across security, certifications, risk, and internal controls, influencing strategy.
• Identify control gaps and improvement opportunities in technical procedures required for certification and recertification processes  (e.g., ISO 27001, PCI-DSS).
• Develop and maintain strong partnerships with business and technical leaders to orchestrate audits, assessments, and remediation plans in a risk-based and scalable way.
• Collaborate with technical teams to define action plans that ensure adherence to regulatory requirements and internal policies.

• Conduct assessments of internal controls, ensuring adherence to internal policies, legal requirements, and industry standards.
• Identify gaps and improvement opportunities in the internal controls landscape and lead control reviews, ensuring timely resolution of issues.
• Work closely with Risk teams to align on the mitigation of identified risks.
• Support responses to audit requests, regulatory inquiries, and due diligence from business partners.

• Partner with Engineering, Product, IT, and global teams to integrate compliance and security requirements into processes and systems.

• Define and monitor KRIs and KPIs, delivering forward-looking, data-driven insights to senior management and Committees.
• Drive continuous improvement and scale, simplifying processes and strengthening Nubank’s Security Maturity as the company grows globally.

Qualification Requirements

• Solid experience in information security, with strong knowledge of frameworks such as PCI-DSS, ISO 27000 family, NIST, and similar.
• Prior experience with security certification processes and/or internal controls, compliance, and audit support.
• Excellent executive communication skills, capable of translating complex topics into clear, actionable insights for senior leadership and committees.
• Experience operating in regulated and global environments, including interaction with auditors and regulators.
• Bachelor’s degree in Engineering, Technology, Security Information, Risk Management or related fields.
• Familiarity with using AI and automation (e.g., machine learning, generative AI, or LLM-based tooling) to enhance security compliance use cases.
• Knowledge of the regulatory landscape relevant to financial services, such as SOx, BACEN, CVM, CNBV, ANBIMA, SEC, and related regulations.
• Hands-on experience with cloud environments (e.g., AWS, GCP) and implementing security controls in these contexts.
• Advanced English (written and verbal) required.

Nice to have Requirements

• Relevant certifications such as CRISC, CISA, Security+, CISSP, or CISM are considered a strong plus.

International experience is highly desirable.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page Careers at Nu - Join our team! 

About the Role

At Nu, paid media is one of our most strategic growth investments. As a Media BI Specialist, you’ll be responsible for measuring, analyzing, and explaining the real impact of those investments.

You’ll join the Media team as an analytics-first role, focused on performance measurement, incrementality, and ROI across the full funnel. Your work will connect paid media data with product usage and financial outcomes, helping define official metrics and guide investment decisions.

It’s a measurement and decision-support role, requiring strong analytical depth, ownership of data and dashboards, and the ability to turn complex analyses into clear recommendations for leadership.

Responsibilities

Full-Funnel Performance Analysis & Paid Media Measurement

• Analyze awareness, consideration, and performance campaigns across paid media channels, connecting media metrics to real funnel and business outcomes.
• Evaluate CAC, CPA, ROI, payback, marginal efficiency, and internal KPIs (e.g., BHT) by channel, campaign, audience, and time period.
• Go beyond CTR and CPM to assess true value creation and long-term impact.
• Build and analyze cross-sell and retention cohorts by channel and acquisition period.

Media × Product × Business Integration

• Connect paid media performance with product activation, usage, and revenue generation.
• Partner with product, growth, and finance teams to align marketing metrics with business outcomes.
• Support investment decisions with clear, data-backed insights focused on value and incrementality.

 Awareness & Consideration Measurement (Business-Oriented)

• Measure the impact of top- and mid-funnel campaigns beyond standard media metrics (reach, CPM, CTR).
• Apply internal methodologies, Marketing Mix Modeling (MMM), and incrementality frameworks to assess real business impact.
• Challenge attribution models and assumptions when they fail to explain observed results.

Modeling, Forecasting & Media Planning

• Develop models for:
• Volume, ROI, and investment forecasting
• Budget allocation and scenario simulations
• Support monthly and quarterly media planning with data-driven recommendations.

Experimentation & Incrementality

• Design, structure, and analyze A/B tests, holdouts, and geo experiments.
• Measure the true incremental impact of campaigns, channels, and audiences.
• Inform decisions to scale, optimize, or pause paid media investments.

Data Governance, Audiences & Reporting

• Guarantee consistency, reliability, and trustworthiness of paid media and business data.
• Own the definition of official media and marketing metrics, including internal KPIs such as BHT.
• Be responsible for audience governance, including targeting audiences, control groups, test bases, and exclusions used across media platforms.
• Define standards for dashboards and reporting, ensuring a single source of truth.
• Produce executive-level reports with clear insights and recommendations for senior leadership.

Qualifications

Required

• 5+ years of relevant experience in marketing analytics, growth analytics, media analytics, or similar roles.
• Strong hands-on experience analyzing paid media performance and large-scale marketing investments.
• Proven experience with incrementality, experimentation, and/or attribution models.
• Advanced proficiency in SQL and BI tools (e.g., Looker, Power BI, Tableau).
• Solid experience with cohort analysis, LTV, CAC, ROI, and funnel metrics.
• Strong foundation in applied statistics and experimental design.
• Ability to translate complex analyses into clear, actionable insights for non-technical stakeholders.
• Business-oriented mindset with a critical approach to metrics and hypotheses.
• Proficiency in English.

Nice to Have

• Experience working closely with paid media platforms such as Google, Meta, or similar ecosystems.
• Background in fintech, digital products, or data-driven growth environments.
• Experience influencing budget allocation and investment decisions at scale.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 1week/cycle: Our hybrid work model brings us to the office for one week every cycle, which may vary between one and three months. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the Role

At Nu, paid media is one of our most strategic growth investments. As a Media BI Specialist, you’ll be responsible for measuring, analyzing, and explaining the real impact of those investments.

You’ll join the Media team as an analytics-first role, focused on performance measurement, incrementality, and ROI across the full funnel. Your work will connect paid media data with product usage and financial outcomes, helping define official metrics and guide investment decisions.

It’s a measurement and decision-support role, requiring strong analytical depth, ownership of data and dashboards, and the ability to turn complex analyses into clear recommendations for leadership.

You'll be responsible for

Full-Funnel Performance Analysis & Paid Media Measurement

• Analyze awareness, consideration, and performance campaigns across paid media channels, connecting media metrics to real funnel and business outcomes.
• Evaluate CAC, CPA, ROI, payback, marginal efficiency, and internal KPIs (e.g., BHT) by channel, campaign, audience, and time period.
• Go beyond CTR and CPM to assess true value creation and long-term impact.
• Build and analyze cross-sell and retention cohorts by channel and acquisition period.

Media × Product × Business Integration

• Connect paid media performance with product activation, usage, and revenue generation.
• Partner with product, growth, and finance teams to align marketing metrics with business outcomes.
• Support investment decisions with clear, data-backed insights focused on value and incrementality.

 Awareness & Consideration Measurement (Business-Oriented)

• Measure the impact of top- and mid-funnel campaigns beyond standard media metrics (reach, CPM, CTR).
• Apply internal methodologies, Marketing Mix Modeling (MMM), and incrementality frameworks to assess real business impact.
• Challenge attribution models and assumptions when they fail to explain observed results.

Modeling, Forecasting & Media Planning

• Develop models for:
• Volume, ROI, and investment forecasting
• Budget allocation and scenario simulations
• Support monthly and quarterly media planning with data-driven recommendations.

Experimentation & Incrementality

• Design, structure, and analyze A/B tests, holdouts, and geo experiments.
• Measure the true incremental impact of campaigns, channels, and audiences.
• Inform decisions to scale, optimize, or pause paid media investments.

Data Governance, Audiences & Reporting

• Guarantee consistency, reliability, and trustworthiness of paid media and business data.
• Own the definition of official media and marketing metrics, including internal KPIs such as BHT.
• Be responsible for audience governance, including targeting audiences, control groups, test bases, and exclusions used across media platforms.
• Define standards for dashboards and reporting, ensuring a single source of truth.
• Produce executive-level reports with clear insights and recommendations for senior leadership.

We are looking for a person who has

• 5+ years of relevant experience in marketing analytics, growth analytics, media analytics, or similar roles.
• Strong hands-on experience analyzing paid media performance and large-scale marketing investments.
• Proven experience with incrementality, experimentation, and/or attribution models.
• Advanced proficiency in SQL and BI tools (e.g., Looker, Power BI, Tableau).
• Solid experience with cohort analysis, LTV, CAC, ROI, and funnel metrics.
• Strong foundation in applied statistics and experimental design.
• Ability to translate complex analyses into clear, actionable insights for non-technical stakeholders.
• Business-oriented mindset with a critical approach to metrics and hypotheses.
• Proficiency in English.

Nice to Have

• Experience working closely with paid media platforms such as Google, Meta, or similar ecosystems.
• Background in fintech, digital products, or data-driven growth environments.
• Experience influencing budget allocation and investment decisions at scale.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank.
Learn more about our career opportunities here.

About the Role

We are looking for a Senior IT Engineer to design, implement, and operate our global office and data center network. In this role, you will own the connectivity and performance of Nu’s physical locations, ensuring that our offices and data centers are reliable, secure, and ready to support our next waves of growth.

You will work on routing, switching, wireless, security, and observability across our global stack, leading key initiatives such as new office rollouts, critical connectivity improvements, and the evolution towards Infrastructure as Code (IaC). You will be part of the Global Offices Network team, working closely with peers in Connectivity, Security, and Workplace to provide a seamless experience for Nubankers worldwide.

What You’ll Be Responsible For

Network & Connectivity

• Design, implement, and support enterprise network infrastructure for offices and data centers, including routing, switching, and wireless.
• Maintain and evolve high‑availability data center fabrics (e.g., spine‑and‑leaf topologies with Juniper/Cisco hardware).
• Ensure robust connectivity between offices and data centers, including WAN and SD‑WAN solutions, focusing on performance, reliability, and scalability.

Wireless, Load Balancing & Security

• Configure and support wireless networks (controllers and access points), with strong experience in vendors such as Aruba and Cisco.
• Operate and tune load balancers (e.g., F5, including DNS/ZoneRunner concepts) to guarantee optimal application delivery and resilience.
• Collaborate with security teams on Next‑Generation Firewalls (e.g., Palo Alto, Fortinet) and cloud security brokers (e.g., Zscaler) in a “security‑first” network design.

Automation, IaC & Observability

• Drive the transition away from manual configuration towards Infrastructure as Code (IaC) using tools such as GitHub, Terraform, and/or Ansible.
• Implement and maintain network performance monitoring and observability using tools like PRTG, Prometheus, Grafana, SolarWinds or similar, ensuring proactive detection and resolution of incidents.
• Manage PKI-related activities, including SSL/TLS certificate lifecycle and ensuring secure encrypted communications across services and endpoints.

Delivery & Collaboration

• Lead or co‑lead new office implementations and major network changes, coordinating with Workplace, Connectivity, and other partner teams.
• Act as a technical reference for incident response and problem management in critical networking issues, helping restore services quickly and preventing recurrences.
• Document architectures, runbooks, and standards, helping scale knowledge across the team.
• Mentor more junior engineers and collaborate in a multi‑level team (IC6, IC5, IC3, IC4) to continuously improve how we operate our global infrastructure.

We Are Looking for a Person Who Has

• 5+ years of experience in enterprise networking or infrastructure engineering, working with critical environments (e.g., large offices, data centers, or mission‑critical operations).
• Strong hands‑on experience with routing and switching, ideally using vendors such as Cisco and/or Juniper.
• Experience implementing and supporting wireless networks, especially with Aruba and/or Cisco wireless solutions.
• Solid experience operating network monitoring and performance tools (e.g., PRTG, SolarWinds, Prometheus, Grafana or similar) in production environments.
• Experience with load balancers (e.g., F5) and DNS‑related components (e.g., ZoneRunner or equivalent).
• Exposure to network security components, such as enterprise firewalls and/or security brokers, and comfort collaborating with security teams in a “security‑first” posture.
• Experience with or strong interest in Infrastructure as Code (IaC) and automation for network configuration and lifecycle management (e.g., GitHub, Terraform, Ansible).
• Ability to lead initiatives and coordinate teams during new office rollouts, complex changes, and incident response.
• Strong problem‑solving skills, ownership mindset, and ability to work in cross‑functional, multicultural teams.
• Intermediate English (spoken and written), with the ability to participate in meetings and collaborate with global teams.

Nice to Have

• Familiarity with Zero Trust network concepts and security‑driven networking.
• Experience with cloud networking (e.g., connectivity to public clouds) and hybrid environments.
• Experience with security mindset and encryption topics (e.g., secure protocols, network segmentation), even if not your primary specialization.
• Prior experience in distributed or global organizations.

Location

This opportunity is based in Brazil, with a strong preference for candidates who can work from our offices in:

• Rio de Janeiro, Brazil
• Belo Horizonte, Brazil

You will be part of the Brazil Global Offices Network team and collaborate with colleagues in other locations as needed.

Our Benefits – Brazil

For employees based in Brazil, we offer:

• Chance of earning equity at Nubank
• Food/Meal Card (Vale-Refeição and/or Vale-Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo – Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for This Role

This role follows our hybrid work model. Our hybrid work model brings us to the office at least 2–3 times per week, on strategic days designed to maximize team connection and collaboration. For more details, visit our article about Nu’s hybrid work model.

Learn More About How We Build Technology at Nu

• building.nubank.com.br
• youtube.com/@building.nubank
• Listen to our stories on Spotify

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the team

We are searching for an Investment Product Specialist to work in the Investment Business Unit within Nubank, which aims to disrupt the investment market in Brazil, offering the best investment products to retail clients.

The Investment Product Specialist is responsible for the development and maintenance of the investment funds platform, offering the best products of the market within their strategy type.

You will be responsible for

• Building a robust platform investment funds tailored to retail and high-income clients.
• Evaluate and select the best fund types in the industry based on target audience.
• Identify and ensure compliance with key regulations affecting fund offerings and platform operations.
• Collaborate with legal and compliance teams to secure necessary licenses and permits.
• Work along with the squads to implement the systems to support platform operations.
• Conduct comprehensive due diligence using industry-standard tools, documentation, and evaluation procedures.
• Draft and negotiate distribution contracts addressing all regulatory, legal, operational, and commercial considerations.

We are looking for a person who has

• Experience: Minimum 5 - 8 years working with Investments
• Clear, concise, and objective communication skills.
• Strong knowledge of the investment funds industry and its regulation.
• Proven skills in stakeholder management and influencing.
• Analytical: Strong analytical and problem-solving skills with a strategic mindset.
• Teamwork: Effective team player with strong interpersonal abilities.
• Language: Advanced proficiency in English.
• Python and VBA are highly desirable.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

About Us

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Nubank was listed on the NYSE in 2021 and was recently named one of Time Magazine's 100 Most Influential Companies. For more information, visit www.nu.com.br.

About the Role

As a Staff Software Engineer (IC7), you will join the Loyalty team to architect and evolve a high-throughput platform that ensures our customers receive the same value they bring to our ecosystem.

You will operate within a highly collaborative environment, partnering with product, design, and business analysts to navigate complex technical trade-offs. This role is designed for an engineer who thrives on "hands-on" technical execution while maintaining a strategic view of how features impact our long-term objectives and massive customer base.

Responsibilities

• Design and implement high-scale distributed systems capable of handling massive throughput for our loyalty program.
• Drive technical excellence by writing clean, performant code and participating in daily development activities ("hands-on").
• Lead cross-functional alignment with Product, Design, and Business leads to ensure technical solutions meet multi-pillar OKRs.
• Architect resilient services that can scale seamlessly to support millions of active customers in the Brazilian market.
• Mentor and grow the engineering team by establishing best practices for lateral development across different product features.

Required Qualifications

• Experience building and maintaining high-scale, high-throughput backend services in a production environment.
• Proven track record of technical ownership over complex features, from initial architecture to long-term maintenance.
• Demonstrated ability to manage stakeholders and communicate technical trade-offs to both technical and non-technical partners.
• Background in developing robust systems within large engineering organizations.

Nice to Have

• Prior experience developing loyalty or rewards-based products.
• Experience with financial technology or distributed ledger concepts.
• Background in managing features that span multiple business domains simultaneously.

Location & Work Model

This role is based in São Paulo, Brazil on a Hybrid model (2 times per week).

Diversity & Inclusion / Equal Opportunity

At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

.About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

Engineering at Nubank

We strive for state-of-the-art software development practices, that currently includes a variety of technologies. While we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team.

• Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging upon functional programming techniques and hexagonal architecture
• High throughput jobs and inter-service communication using Kafka
• Continuous Integration and Deployment into AWS
• Storing data in Datomic and DynamoDB
• Monitoring and observability with Prometheus
• Running as much as possible in Kubernetes

We are a process-light organization that values human interactions. We value working in small, independent teams that feel like small startups within the company, and eschew coupling and centralizing where realistic. We understand that execution is the key to success and optimize processes to remove bottlenecks.

As a Software Engineer, you’re expected to:

• Work with large scale distributed systems
• Collaborate with building microservices
• Have practical knowledge of agile software development methodologies
• Work with continuous delivery and infrastructure as code
  
  

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the role

Our Engineering team helps Nubank to create and use the technology that provides us to build the best financial products. We strive for state-of-the-art software development practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team. The software engineer is focused on software development with Clojure as the main programming language (We will teach you Clojure). Main responsibilities:

• Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging upon functional programming techniques and hexagonal architecture
• High throughput jobs and inter-service communication using Kafka
• Continuous Integration and Deployment into AWS
• Storing data in Datomic and DynamoDB
• Monitoring and observability with Prometheus
• Running as much as possible in Kubernetes

We are a process-light organization that values human interactions. We value working in small, independent teams that feel like small startups within the company, and eschew coupling and centralizing where realistic. We understand that execution is the key to success and optimize processes to remove bottlenecks.

You will be responsible for

• Work with large scale distributed systems, understanding their broad architecture
• Set technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
• Drive pragmatic innovation while ensuring resilient and flexible solutions that scale across products and geographies
• Mentor engineers across teams, establishing and maintaining a high technical bar organization-wide
• Write, test, instrument, document, and maintain code. Able to pair and participate in code reviews to contribute to the growth of others in and around the team
• Collaborate closely with Product, Design, and Engineering leaders to build new experiences
• Ensure comprehensive observability, performance monitoring, and error handling across team services
• Participate in on-call rotations for your team and respond to incidents as necessary
• Work focused on backend applications, and be open to contribute to mobile and frontend development, according to business needs

We are looking for a person who has

• At least 10 years of experience developing digital products in complex environments
• Deep expertise in distributed systems, microservices architecture, and cloud technologies
• Proven track record of designing and delivering large-scale systems that serve thousands (or even millions) of users
• Strong background in object-oriented or functional programming languages, with ability to work across multiple languages
• Demonstrated ability to lead technical initiatives across multiple teams without direct authority
• Experience mentoring senior engineers and raising the technical bar across organizations
• Practical knowledge of agile software development methodologies and previous experience with CI/CD
• Good communication skills to prevent risks and explain trade-offs clearly to both technical and non-technical stakeholders
• Advanced English skills

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Nubank was listed on the NYSE in 2021 and was recently named one of Time Magazine's 100 Most Influential Companies. For more information, visit nu.com.br.

About the Role

At Nubank, we are entering a new chapter for our Investments business. We are moving away from traditional, siloed financial systems toward a global, scalable platform architecture that empowers millions of customers to grow their wealth. As a Staff Software Engineer, you will be a cornerstone of this transformation, ensuring our engineering culture and technical strategy can support the next decade of growth.

You will join the Investments Platforms team, where we build the core engines for custody, offers, and orders. Your mission is to "dehydrate" legacy systems by designing extensible, agnostic solutions that handle everything from fixed income to equities. This isn't just about writing code; it's about leading a cultural and technical revival, influencing your peers to adopt the best architectural practices while keeping the "plane flying" as we migrate critical flows.

Responsibilities

• Architect Scalable Platforms: Design and evolve core investment platforms (Custody, Orders, Offers) to be asset-agnostic and globally extensible.
• Drive Legacy Migration: Lead the construction of complex and innovative platforms to manage an Investments business in a scale unseen in the market.
• Technical Stewardship: Own the end-to-end technical lifecycle of high-impact projects, ensuring alignment with Nubank’s long-term business goals.
• Collaborate Cross-Functionally: Partner with Product, Design, and Operations to translate complex business requirements into elegant technical solutions.

Required Qualifications

• Platform Engineering Expertise: Proven track record of building and maintaining highly abstracted, extensible platforms (technical or business-focused) in a high-growth environment.
• Architecture at Scale: Deep experience designing distributed systems that handle high-concurrency and mission-critical financial flows.
• Resilient Leadership: Demonstrated ability to lead technical teams through periods of ambiguity, organizational change, or complex system migrations.

Nice to Have

• Investments Domain Knowledge: Prior experience with brokerage systems, asset classes (equities, fixed income), or financial regulatory environments.
• Cloud-Native Fluency: Deep familiarity with AWS or similar cloud providers and modern CI/CD practices.
• Pragmatic Problem Solving: Experience balancing the need for architectural purity with the necessity of delivering business value in a fast-paced setting.
  
  

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Location & Work Model

This role is based in São Paulo or Belo Horizonte, Brazil, on a Hybrid model (2 times per week) at our office.

Diversity & Inclusion / Equal Opportunity

At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For information on how we handle your data, please see our Candidate Privacy Notice on our careers site.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

At Nubank, protecting customer data is a foundational element of our relationship with over 100 million users. As a Data Security Analytics Engineer, you will be responsible for designing and evolving the secure infrastructure that allows our teams to innovate at scale while maintaining the highest standards of privacy and compliance. You will lead the integration between Data Engineering and Security, ensuring that sensitive data is classified, governed, and monitored across our global analytics environment. Your mission is to balance risk reduction with high usability and performance, ensuring that data security is embedded by design in every pipeline and analytical layer.

You'll be responsible for

• Designing Secure Data Architectures: Independently build and evolve secure data ingestion, transformation, and analytics pipelines that support sensitive and regulated data across all analytics environments.
• Implementing Platform-Level Security: Drive the rollout of improvements such as classification tags, policy-driven access controls, and automated validations to reduce risk without compromising system performance.
• Governing Data Models: Own the design and evolution of data models and semantic views that enforce security and privacy requirements by default.
• Operationalizing Metadata and Lineage: Lead initiatives to track data lineage and sensitivity metadata across critical sources, enabling scalable governance and observability.
• Executing Audits and Remediation: Actively lead access reviews and remediation efforts, identifying gaps in least-privilege enforcement and proposing structural improvements.
• Monitoring and Detection: Design and maintain dashboards, logs, and alerts to detect anomalous data access, misuse patterns, or risky joins across analytics workloads.
• Incident Response and Investigation: Investigate complex access anomalies or security incidents, performing root cause analysis and proposing preventive controls in collaboration with Security Engineering and Data Platform teams.
• Building Internal Tooling: Maintain and develop tooling that enables secure data usage at scale, such as permission helpers and metadata validation frameworks.

We are looking for a person who has

• Data Engineering Expertise: Solid understanding of ETL/ELT fundamentals, data warehouses, and distributed systems such as BigQuery, Databricks, Kafka, or Redshift.
• Security Control Implementation: Strong working knowledge of encryption, masking, tokenization, classification, and fine-grained access control (RBAC/ABAC).
• Advanced Analytical Skills: High proficiency in SQL and experience designing analytical data models with a focus on performance, correctness, and sensitive data handling.
• Production-Grade Programming: Proficiency in writing maintainable and testable code in at least one language, such as Python, Scala, Clojure, or Go.
• Infrastructure and DevOps Knowledge: Familiarity with CI/CD pipelines, Infrastructure as Code, and containerized environments like Docker and Kubernetes.
• Data Observability: Experience in surfacing actionable metrics and logs for security monitoring and incident investigation.
• Strategic Communication: Ability to translate security and regulatory requirements into concrete engineering solutions while engaging with technical and non-technical stakeholders.
• Cloud Proficiency: Exposure to cloud security practices in large-scale environments, specifically AWS or GCP.

Location for this opportunity (City, Country)

• São Paulo, Brazil 
• Campinas, Brazil 
• Rio de Janeiro, Brazil 
• Belo Horizonte, Brazil 

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Option 1: Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

At Nu, we're reimagining how crypto can be better.

Crypto has a complexity problem. For most people, it's still intimidating, opaque, and far from the effortless experience it could be. At Nu, we believe that's a design problem—and we're looking for someone to help us solve it.

We're hiring a Lead Product Designer to join our growing crypto team. You'll be helping shape experiences that make crypto genuinely accessible.

Once here, you will:

• Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
• Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design; 
• Inspire fellow product designers, by creating a high bar of quality design work;
• Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
• Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo. 

Requirements

• Solid expertise in Product Design (UI, UX, and Research);
• Experience in digital products;
• Excellent English: verbal and written communication skills;
• Ability to work well in a highly collaborative and cross-functional team;
• Ability to thrive in a fast-paced, dynamic startup environment;
• Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.  

Benefits 

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page Careers at Nu - Join our team!

About the Role

Nubank is looking for a strategic and results-driven Controller Analyst to join our Finance team. As a Controller Analyst at Nubank, you will bridge the gap between traditional financial operations and cutting-edge technology. This is a full-time opportunity where you will support and execute the accounting closing flows and help optimize processes through automation and data analysis. You will partner with platform teams to implement projects that increase the efficiency and scalability of our controlling operations. The role offers autonomy to influence and enhance our financial processes, combining your financial expertise with support for technical solutions.

Responsibilities

• Act as the technical reference for treasury accounting, ensuring technical accuracy, regulatory compliance and operational scalability within a global environment.
• Be responsible for validating the accounting specifications of new products received from the designated product accounting team, ensuring compliance with Brazilian accounting standards, Bacen gaap and IFRS, as well as overseeing the proper system implementation of accounting rules.
• Act directly with external auditors, ensuring technical consistency and supporting regulatory requirements.
• Provide technical oversight of the accounting treatment for:
  • Fixed income instruments
  • Derivatives (swaps, NDFs, futures, options)
  • Crypto assets (custody, staking, lending, fair value measurement)
  Ensure proper accounting application of:
  • Mark-to-market (MTM)
  • Hedge accounting
  • Hedge effectiveness testing
  • Effective interest rate
  
  Technically coordinate the preparation of the Notes to the Financial Statements related to:
  • Financial instruments
  • Fair value measurement
  • Crypto assets

Qualifications

• Bachelor’s degree in Accounting or Administration
• Postgraduate degree or specialization in Financial Markets, IFRS or Controllership (preferred)
•  Fluent English (mandatory), with the ability to communicate effectively with auditors and global stakeholders
• Minimum of 4 years of experience in activities related to:Treasury accounting, Financial instruments, Derivatives
• Preparation of Financial Statements and Notes disclosures
• Previous experience in a fintech, bank, brokerage or financial institution
• Experience in regulated environments and interaction with external auditors
• Experience with automation of accounting routines
• Experience or familiarity with the application of AI in operational processe

Location & Work Model

• Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. 
• Location: São Paulo

Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Senior Staff Engineer, Investments Platforms

The Opportunity:

This position is for an Senior Staff Software Engineer to join the Investments Business Unit.

Investments Platforms is responsible for the core platforms that model Nubank’s investments business: custody, offer, order management, accounts, settlement and related domains. These platforms are the long‑term home for our investments capabilities and the main path to move away from legacy Invest systems that still handle a large portion of critical flows today. Your mandate is to help design, evolve and execute this environment and comply with regulatory requirements.

About Nubank's Engineering Culture:

We believe in small, empowered teams, a process‑light environment and a culture of ownership, learning and collaboration. Our architecture is platform‑oriented: we build extensible, agnostic business platforms (e.g., payments, banking, investments) that can be reused across products, markets and asset classes. You will be expected to think in terms of platforms first, translating complex investment domains into clean boundaries, contracts and abstractions that product teams can safely build on.

Nubank is also on a company‑wide journey to become an AI‑first company. We expect our senior engineers to be hands‑on with AI tools in their own work, and to help define how AI is used safely and productively in engineering and in products.

What we have to offer:

• Own the technical direction of Investments Platforms – the systems that implement Nubank’s investments business model in software (custody, offer, orders, account, settlement and more) and power how we scale investments in Brazil and future markets.

• Lead the migration off legacy Invest systems: design and execute strategies to move critical flows into modern Nubank platforms, while we continue operating at scale and meeting regulatory commitments.

• Work on a disruptive investments architecture – rethinking how investments should be modeled and operated end‑to‑end, rather than just lifting and shifting existing broker or custodian patterns.

• Drive AI usage in a high‑impact domain: help define how we use AI in investments – both in the products we ship and in how we design, build and operate platforms.

• Collaborate across the platform ecosystem – working closely with other business and technical platforms such as Payments and Banking, and with product squads that consume Investments Platforms.

• Global scope with hybrid flexibility: roles are based in Brazil, in a hybrid‑first model (office presence during the week plus periodic on‑site collaboration with other locations).

Core Qualifications (What We're Looking For)

• 12+ years of software engineering experience, including 5+ years working on large‑scale platforms or core systems in highly available, transactional environments (finance, payments, core banking, trading, etc.).

• Proven track record building and operating business platforms that are extensible, multi‑tenant and domain‑agnostic – e.g., custody, payments, banking, risk or similar – with clear contracts for consuming teams.

• Experience leading strategic migrations from legacy to new architectures: co‑existence patterns, strangler approaches, staged rollouts and data migration strategies that keep systems up while flows move off legacy.

• Strong foundation in distributed systems and event‑driven architectures: domain modeling, consistency and resiliency strategies, backpressure, observability, SLIs/SLOs and incident learning loops.

• Demonstrated platform engineering leadership at scale: defining reference architectures and RFCs, building reusable libraries and tools, setting platform SLAs, and making adoption low‑friction and high‑quality for internal customers.

• Comfortable working as a horizontal leader across stakeholders: aligning GMs, PMs, EMs and Staff/Principals on trade‑offs between speed, risk, platform consistency and product goals.

• Deep experience mentoring and multiplying senior engineers – raising the bar on architecture, design reviews, documentation and post‑incident retrospectives.

• Investments expertise: hands‑on experience with investments platforms (brokerage, custody, order management, funds, fixed income, equities, settlement, risk) and understanding of the Brazilian capital markets landscape.

• Platform background: prior work on other platforms (payments, core banking, investments) that shows you can design high‑abstraction, agnostic, extensible platforms and translate complex domains into clean boundaries and APIs.

• AI fluency: you are already experimenting with AI in your engineering practice (design exploration, code generation/review, analysis, automation) and are excited to help Nubank push its AI‑first agenda in a pragmatic, safe way.

• Language: Portuguese fluency is important; English is a plus rather than a hard requirement. We are open to strong IC8 candidates who can ramp up their English over time, and will trade off language in favor of outstanding technical and leadership fit where it makes sense.

• Resilience and ownership mindset: you are energized by ambiguous, high‑stakes scenarios, keep a constructive and optimistic stance, and actively pull teams toward positive cultural change instead of getting stuck in pessimism or only in the micro level.

If you feel interested in these challenges and want to work on a highly engaged and talented team transforming how investments work in Brazil and beyond, this is the place for you!

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the team:

This position is for a Senior Information Security Engineer (IC5) to join the BSec team within the ITSec organization, a team at the forefront of InfoSec innovation at Nubank.
BSec is Infosec's partner in the Business Units; our vision is to empower Nu's secure foundation, embedding security in business decisions and protecting our long-term goals.

As a Senior/Lead Security Engineer, you will:

• Assess security gaps within the organization, in different technologies and business contexts, enabling risk treatment and designing action plans as necessary;
• Assess and develop policies and procedures related to information security and risk management, specially for third-party;
• Support compliance with regulatory requirements related to security and privacy providing visibility and technical guidance;
• Collaborate with cross-functional teams to understand the business requirements, and translate them into technical specifications;
• Work closely with the Risk teams to align on mitigation of identified risks;
• Define guidelines and best practices on business security matters that empower Nubankers to perform their work efficiently and securely;
• Work in a multidisciplinary and global team, interacting with teams mainly in Brazil, Mexico, Colombia and the US.

Mandatory skills:

• Proven experience in designing and implementing security controls;
• Familiarity with different domains and concepts of cyber and business security;
• Strong inclination towards data-driven decision-making;
• Experience with TPRM (third-party risk management);
• Analysis of existing business processes and identify potential risks related to information security;
• Experience with risk analysis techniques like risk identification, assessment and prioritization and qualitative and quantitative risk assessment techniques is needed;

Nice to have skills:

• Experience with large-scale distributed environments;
• Good understanding of cybersecurity principles, risk management frameworks (such as NIST Cybersecurity Framework, NIST SP 800-30, ISO 27001, ISO 27002, PCI-DSS, SOC 2 Type II);
• Excellent communication and problem-solving skills are important to effectively assess and communicate risks to internal and external stakeholders;
• Previous work experience in consulting or advisory roles is often preferred.

What we offer:

• High‑impact scope: the chance to shape foundational advisory capabilities that are used across multiple products and journeys.
• Growth & learning: opportunities to work across the stack, take on complex technical challenges, and learn from leaders while working in a team with direct exposure to all business and ITSec verticals.
• Collaborative environment: a culture that values ownership, transparency, and knowledge sharing, with a strong emphasis on psychological safety and continuous improvement.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

As an Operational Risk Specialist , your mission is to ensure that our operations and critical third parties are properly assessed, monitored, and managed. You will act as a guardian of our resilience strategy, providing oversight and a high-level technical challenge to business areas to maintain operational continuity and regulatory compliance.

Beyond technical oversight, you will play a strategic orchestration role, connecting Business units, Procurement, and Risk assessment teams. Your goal is to ensure the third-party lifecycle is safe, efficient, and standardized, maintaining our competitive edge and long-term success.

You'll be responsible for

• BCM Oversight (Brazil Scope): Overseeing the Business Continuity Plan (BCP) for Brazil, including the critical review and challenge of Business Impact Analysis (BIA) and Operational Continuity Plans (OCP and Disaster Recovery).
• Testing & Validation: Monitoring the execution of continuity tests to validate that recovery capabilities meet both local and global standards.
• Risk Governance & RAS: Executing and monitoring the Risk Acceptance Statement (RAS) monthly, ensuring all resilience metrics are accurately tracked.
• Third-Party Resilience: Ensuring that critical vendors are properly monitored and managed throughout their lifecycle, mitigating risks that could impact our operational stability.
• Cross-Functional Coordination: Acting as the bridge between Procurement, Business areas, and Risk teams to ensure a standardized and secure third-party integration process.
• Regulatory & Audit Interface: Supporting internal/external audits and regulators (BACEN, CVM, ANBIMA) by providing technical evidence and defending our continuity and TPRM framework.

We are looking for a person who has

• Experience in Business Continuity Management and a solid understanding of risk frameworks within the financial services or banking industry.
• Solid experience in the second line of defense (2LoD), focusing on the review, challenge, and oversight of the Business Continuity and Third-Party Risk Management lifecycles.
• Self-driven and thrive in fast-paced environments, with a passion for collaborating across various departments and international borders.
• Strong knowledge of Brazilian regulations (BACEN, CVM, and ANBIMA) and their specific requirements for operational resilience and vendor oversight.
• Ability to translate complex technical information into clear business insights for executive-level reporting.
• Experience in supporting Internal/External Audits and Regulators, providing high-quality technical justifications and evidence within deadlines.
• Advanced English: Ability to interact and align daily with stakeholders from diverse geographies in English, ensuring local requirements are integrated into global policies.
• Clear and objective communication skills, with the ability to present findings to executive leadership and local forums.
• A proactive, self-driven mindset to take full ownership of the BCM review calendar, issue monitoring, and short-term deliverables.
• Experience or knowledge in Third-Party Risk Management is a plus, specifically regarding vendor resilience.

Location for this opportunity (City, Country)

• São Paulo, Brazil 

Our Benefits
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

Business Analysts at Nubank

As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.

It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.

We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.

You can read more about it in our blog and get some insights into how we work.

As a Business Analyst, you’re expected to:

• Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
• Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
• Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
• Understand our products and interactions with other areas;
• Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
• Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.

 What are we looking for?

• Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
• Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
• Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
• Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
• Willingness and ease of learning, especially for tools;
• Openness to receive feedback and incorporate it into your daily life and development;
• Adaptability to the multifunctional environment;
• Profiles that add value to Nubank's culture.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Principal Engineer, Mobile Platforms

The Opportunity:

This position is for an Engineer Principal (IC9) to join the Mobile Platforms BU.

Mobile Platforms is the BU responsible for Nubank’s entire mobile foundation: we design, build, and operate the platforms that power the Nubank app across all markets. The BU is organized in three business areas – App Foundations (core architecture, app startup, developer experience), App Enablement (navigation performance, Backend Driven Content/BDC, design system infra & Rosetta), and App Release (CI/CD, release train, observability, app analytics & data). Together, these areas provide the canonical Flutter + BDC architecture, tooling, and guardrails that enable product teams to ship a fast, reliable, and consistent app at global scale.

About Nubank's Engineering Culture:

We believe in small, independent teams, a process-light environment, and a culture of trust and collaboration. We made a strategic bet on Flutter and Server-Driven UI not just for technical reasons, but because they empower our engineers to work end-to-end and scale our organization. You will be a key steward and champion of this culture, driving technical decisions that reinforce our principles of autonomy and developer empowerment.  

What we have to offer:

• The opportunity to lead the technical direction of Nubank’s Mobile Platform – the foundational system that underpins the Nubank app for tens of millions of customers across all markets.
• Ownership of multi‑year, high‑visibility initiatives such as Mobile Destination Architecture, native code deprecation, app startup refactor, navigation performance, BDC evolution and App Excellence, with clear impact on company OKRs.
• A uniquely cross‑cutting scope across App Foundations, App Enablement and App Release – spanning architecture, developer experience, CI/CD, observability and data – allowing you to shape how the entire engineering org builds mobile products.
• Space to grow your principal‑level leadership: driving strategy, defining technical roadmaps, sponsoring other senior/principal engineers, and representing Mobile Platforms in cross‑company forums and executive discussions.
• A highly collaborative environment with top mobile, platform and experience design talent, where you will partner closely with Magic App, NuDS, Growth and markets teams to deliver a world‑class, consistent and high‑performance app.

Core Qualifications (What We're Looking For)

• 15+ years of software engineering experience, with a proven track record of designing, building, and operating large-scale mobile applications or platforms at an enterprise level.
• Has deep expertise in mobile architecture (Flutter/Dart, native bridges, modularization, mono-repo architectures) and can design end‑to‑end solutions spanning app startup, navigation, state management, and release lifecycle.
• Understands and can evolve BDC (Backend Driven Content) as Nubank’s main server‑driven UI platform, defining how BDC, Flutter and NuDS work together to enable safe, fast iteration without depending on store releases.
• Is capable of setting the technical vision for the three Mobile Platforms business areas (App Foundations, App Enablement, App Release), connecting architecture choices with company‑level goals such as App Excellence, Magic App and Destination Architecture.
• Has a strong track record of leading large, ambiguous cross‑org initiatives – e.g., native‑to‑Flutter/BDC migrations, app startup refactors, navigation performance programs, or observability/analytics redesigns – influencing dozens of squads and multiple BUs.
• Drives platform engineering at scale: defines canonical patterns, RFCs and reference implementations; creates reusable tools/libraries; and ensures that internal customers can adopt the platform with low friction and high quality.
• Is comfortable leading through influence: aligning PMs, EMs, Staff/Principal engineers and leadership on trade‑offs (performance vs. flexibility, platform vs. product), and making tough calls grounded in data, risk and long‑term sustainability.
• Invests heavily in technical leadership and mentorship, raising the bar for senior engineers across Mobile Platforms and product BUs, and building a strong culture around architecture reviews, design docs, and post‑incident learning.
• Cares deeply about observability, reliability and release health for mobile: tying together app metrics (startup, TTFD, crashes, jank), CI/CD, feature rollout (BDC + app releases) and on‑call practices into a coherent strategy.
• Is motivated by working on a horizontal, high‑impact platform that directly shapes how every experience in the Nubank app is built, released and monitored, across Brazil, Mexico, Colombia and future markets.

If you feel interested in these challenges and want to work on a very engaged and talented team, this is the place for you!

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page Careers at Nu - Join our team!   

About the role

In this role, you will operate in a highly complex data environment, becoming the go-to expert on finance-related topics (controllership, treasury, credit risk, liquidity, capital, FP&A, etc.) within Internal Audit. You will routinely navigate large-scale, distributed data sources, connect information from multiple domains, and translate it into clear insights for the audit agenda.

As part of the Internal Audit, you will primarily work on audits, while also helping the team strengthen continuous auditing and predictive risk monitoring. This involves using data to identify patterns, outliers, and emerging risks, and then transforming those findings into actionable recommendations.

As products continue to grow within the company, the exposure to regulatory risks increases proportionally. Your pivotal role will be crucial in understanding how Internal Audit can support he company's healthy expansion by providing insights into key risk exposures and mitigation

You'll be responsible for

• Navigate Nubank’s complex data landscape in finance topics, understanding how data is generated, stored, and consumed across different systems (e.g., DataBricks, BigQuery, internal tools), and using this knowledge to design and execute robust audit tests.
• Perform audits on key finance processes (accounting, credit risk, liquidity, capital, treasury, FP&A, etc.), assessing data quality, process effectiveness, and control design/operation.
• Strengthen continuous auditing by proposing and implementing data-driven routines, indicators, and automated tests that allow ongoing monitoring of key risks and controls.
• Act as the Internal Audit ambassador on finance topics, leveraging your understanding of business strategy, regulatory requirements, and emerging challenges.
• Successfully engage stakeholders at all levels of the company, promoting a collaborative and efficient environment.
• Collaborate closely with cross-functional teams to assess and enhance the effectiveness of operations and risk management processes.
• Develop and implement robust audit plans and methodologies tailored to activities.
• Prepare and present clear, concise audit reports to senior leadership, detailing findings, recommendations, and strategic improvements.
• Facilitate data-driven discussions within the Internal Audit team and across diverse business sectors and regions (BR, MX, and CO).
• Drive innovation by leveraging technology for continuous audit testing and help the team shift towards a predictive risk management approach. Check out our blog post: Reinventing Internal
• Audit by Embracing Technology.

We are looking for a person who has

• Strong data literacy and ability to navigate complex data environments.
• Knowledge of SQL/Python or another programming language, and the ability to use them to explore and validate complex data.
• Experience working with large and/or distributed datasets and understanding data structures and flows.
• Project management skills.
• Stakeholder management expertise.
• Proficient in risk management strategies.
• Experience in internal or external auditing, preferably in the financial sector.
• Problem-solving skills, coupled with effective communication and negotiation capabilities.
• Intermediate English.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Our Nu Way of Working

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Us

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia.

About the role

At AI Core, we are scaling the impact of our AI initiatives to become the primary driver of Nubank’s most critical decision systems. We are seeking an Lead Machine Learning Engineer (Applied AI Scientist) to lead high-impact research projects that bridge the gap between state-of-the-art AI and production-grade financial systems. You will be responsible for solving complex, ambiguous problems using Deep Learning and Foundation Models, ensuring our architectures are scalable, efficient, and driving measurable business results.

As an Applied AI Scientist (MLE), you’re expected to:

1. Research Execution & Technical Leadership (Complexity & Autonomy)

• Lead and execute complex applied research initiatives independently, focusing on building and optimizing architectures (e.g., Transformers, GNNs) that can be deployed across critical use cases like Credit, RecSys, GenAI, and real-time inference.
• Address difficult and ambiguous modeling problems that require coordination across various stakeholders (Data, Infra, Product), delivering innovative solutions with a clear focus on medium-term impact.
• Bridge the gap between research and production by designing architectures that respect MLOps constraints, ensuring models are optimized for latency, interpretability, and cost-efficiency.

1. Strategic Impact & Collaboration (Impact)

• Develop and deliver innovative solutions that address project-level challenges, focusing on pushing the latest platform and AI research improvements into downstream production models.
• Actively participate in cross-functional collaborations, ensuring that research outputs are seamlessly integrated into Nubank's decision-making engines.
• Establish technical standards within the AI Core team for experimentation, model evaluation, and code quality, inspiring peers to raise their performance.

1. Mentorship & Function Contribution (Function Contribution)

• Serve as a technical mentor for senior engineers and researchers, providing guidance on deep learning fundamentals, problem formulation, and research methodology.
• Actively contribute to the function's growth by participating in mandatory activities like hiring (interview panels) and leading internal task forces to improve our ML lifecycle.
• Contribute to thought leadership by participating in research collaborations or internal papers that align with Nubank’s strategic goals.

What are we looking for?

• Professional Experience: 5-7+ years in applied AI/ML, with a proven track record of delivering research-driven systems into production environments
• Technical Mastery:
  • Deep expertise in Deep Learning architectures (Transformers, Multimodal, or GNNs).
  • Strong coding skills in Python and proficiency with frameworks like PyTorch, JAX, or TensorFlow.
  • Solid understanding of MLOps and the constraints of deploying models at scale.
• Problem Solving: Sophisticated skills in ML problem formulation and the ability to navigate uncertainty when data is messy or unavailable.
• Communication: Ability to communicate complex technical concepts to both technical peers and cross-functional stakeholders, ensuring alignment and buy-in.
• Analytical Capacity: Experience with large-scale experimentation and A/B testing to validate research hypotheses.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Nubank:
Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is one of the world’s largest digital banking platforms and technology-leading companies.
Today, Nubank is a global company with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br

Nubank's B2B team focuses on closing and managing strategic partnerships for its Enterprise product portfolio. Currently, these products include our proprietary payment solution (NuPay) and our product distribution platform for Nubank’s customer base (e.g., Loyalty). The B2B team's goal is to scale Nubank's B2B services by creating win-win opportunities that drive mutual growth and success while shaping the future of e-commerce and online payments.

• Being a key player for Nubank’s B2B front, creating business opportunities with key companies for NuPay and, in the future, other B2B products;
• Taking full ownership of the sales cycle, from prospecting and opening opportunities to closing deals, ensuring we leverage the best results for each partner/vertical within a pre-defined account portfolio;
• Acting as a trusted advisor to partners and an expert on our product suite, working closely with Product, Operations, Marketing, and General Managers.

• Has solid experience in Enterprise negotiations (with sales cycles ranging from 6 to 18 months) and is comfortable leading presentations and negotiations with C-level executives and Directors;;
• Has previous experience in the payments and/or fintech industry;
• Is capable of working within a scope that involves a mix of volume and depth—able to dive deep into discussions with each partner and create consultative business cases while managing multiple strategic accounts;
• Possesses an analytical profile, supporting arguments and decisions with data, and translating complex information into clear, objective messages and presentations;
• Is able to lead and influence cross-functional teams (Product, Engineering, Business Analytics, Marketing, CS, etc.) on time-sensitive tasks in a fast-paced environment that demands high ownership;
• Is available for occasional in-person meetings in São Paulo with clients and partners as needed;
• Is fluent in English.

Benefits:

• Health, dental, and life insurance
• Meal allowance
• Transportation assistance
• 30 days of paid vacation
• Chance of earning equity at Nubank
• Parking partnership - discounted parking in our office
• Free bike parking with showers available
• NuCare - Our mental health and wellness assistance program
• NuLanguage - Our language learning program
• Gympass partnership
• Extended maternity and paternity Leaves  
• Child care allowance
• ‘Espaço Feijão’- Private nursing and breastfeeding spaces in our buildings
• Onsite Health Center - Medical support for every Nubanker in our office

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the team: 

The Credit Risk Squad is part of the 2nd line of Defense, responsible for managing and overseeing the credit risk function of our organization by providing independent oversight and challenge to the first line of defense. As a second line Credit Risk team, we are responsible for creating Expected Credit Losses (ECL) models that are used to calculate loss allowances, making sure the company’s credit risk is managed correctly and efficiently, participating end-to-end in the model development process, including, implementation,monitoring, ensuring operational quality of the data and supporting Finance accounting teams.

About the Role:

As a Credit Risk Specialist  within our Credit Risk Squad (part of the 2nd Line of Defense), you will play a crucial role in supporting Nubank’s world class risk management framework. Your primary focus will be on expected credit loss models development and maintenance, particularly within the retail market portfolios, including credit cards and personal loans. You will contribute significantly to ensuring the company’s credit risk is managed effectively, with a strong emphasis on the universe of credit provisions.

Your key responsibilities will include:

• Developing, implementing, analysing and monitoring risk parameter models (PD, LGD, EAD) relevant to our retail portfolios, ensuring they align with regulations like IFRS9 and 4966. You will be instrumental in making sure we have state of the art models also through activities such as backtesting, data analysis, documentation and operational monitoring.
• Maintaining a strong understanding of relevant local and international regulations concerning provisions and credit risk management, including a surface-level understanding of standards like Bacen 4966 and IFRS9.
• Performing in-depth analysis of credit risk exposure and its implications for expected credit losses (ECL) and loss allowances. This will involve understanding how changes in the credit portfolio impact our provisions.
• Participating in monthly accounting closing activities, contributing to the creation of reports on loss allowance movements.
• Actively contributing to the enhancement of our controls environment within credit risk management. This is crucial for ensuring compliance with regulations such as SOX.
• Liaising with Internal and External Audit teams during model validation processes, ensuring adherence to regulatory requirements and SOX compliance in our operational processes.
• Leveraging your analytical and problem-solving skills to manipulate and learn from data related to the credit portfolio.
• This role requires a strong analytical background, a keen understanding of credit risk principles, and the ability to contribute to a robust and compliant credit risk management framework. Your work will directly impact the accuracy of our financial reporting and the overall stability of our credit operations.

Basic qualifications:

• Bachelor’s degree in Engineering, Economics, Math, Statistics, Physics or related fields
• Analytical, problem solving and passionate to manipulate data in order to learn from it
• Great coding skills (SQL, Python, Scala or other similar programming languages)
• Experience in developing or analyzing outputs of Expected Credit Loss models/PD/EAD/LGD for credit provisioning purposes
• Adaptability to dynamic way of working/short term deliverables

Preferred qualifications

• Advanced or Fluent English
• Experience with SOX controls within risk management environment

Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Nubank:
Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is one of the world’s largest digital banking platforms and technology-leading companies.
Today, Nubank is a global company with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br

About the team:
At Nubank we heavily rely on data, machine learning, and AI to drive our strategy and provide the best experience and products to our customers.The Model Risk team plays a crucial role in ensuring Nubank relies on world-class models that meet business and customer needs, and have associated risks under control. We act by providing effective review & challenge and identifying opportunities to improve our models. We also act by implementing governance and validation standards to control the risk of our models, as well as by establishing feedback loops to constantly improve them.

The position:
This is a senior individual contributor role that will require experience in machine learning and analytics, along with knowledge of Expected Credit Loss and its parameters (PD, EAD, LGD).

You will be responsible for

• Conduct independent reviews of quantitative models based on financial, statistical, and machine learning techniques, with a focus on credit risk provisions and capital
• Provide effective challenge to models and modelling processes, identify risks and engage with other teams to strengthen our decision-making tools and capabilities.
• Develop playbooks and toolkits (e.g., Python, SQL, Scala) to optimize model reviews, ongoing monitoring, and assess the impact of models on decision-making. 
• Contribute to the construction of Nubank's Model Risk Management and Model Review processes with autonomy and creativity. 
• Discuss and report model risk status and receive independent opinions from various stakeholders, including senior managers and regulators.
• Be exposed to models from different countries and regulatory requirements.
• Have a strong understanding of relevant local and international regulations and accounting standards concerning credit provisions, including BACEN 4966 and IFRS9.
• Ensure the team maintains technical excellence and actively contributes to establishing model risk controls and processes that strengthen compliance with regulations.
• Mentor junior staff on best practices for Model Oversight and Validation.
• Work in a multicultural, diverse and highly skilled environment.

We are looking for a person who has 

• Experience developing or validating quantitative and/or machine learning models, with a focus on credit provisions and capital requirements models. 
• Interest in reviewing complex machine learning and other types of models to identify risks and propose enhancements.
• Data Science skills, strong knowledge of machine learning tools and techniques.
• Strong programming skills, desirable previous experience with Python, SQL, GitHub. 
• Ability to learn fast, strong analytical, and problem-solving skills.
• Organized and detail-oriented, without losing track of the big picture.
• English language proficiency.
• Experience in relevant local and international regulations and accounting standards related to credit provisions and capital, such as BACEN 4966, IFRS9, ICAAP.

Benefits:

• Health, dental, and life insurance
• Meal allowance
• Transportation assistance
• 30 days of paid vacation
• Chance of earning equity at Nubank
• Parking partnership - discounted parking in our office
• Free bike parking with showers available
• NuCare - Our mental health and wellness assistance program
• NuLanguage - Our language learning program
• Gympass partnership
• Extended maternity and paternity Leaves  
• Child care allowance
• ‘Espaço Feijão’- Private nursing and breastfeeding spaces in our buildings
• Onsite Health Center - Medical support for every Nubanker in our office