MaintainX
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MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast, and our revenue org is the engine carrying that growth. We're hiring the talent team to match.
The Role
We're looking for a Senior Talent Partner to run GTM recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Sales, Customer Success, RevOps, and revenue-adjacent functions. Our GTM org is rated in the top 5% of B2B sales teams on RepVue, with 4.2/5 inbound quality and 104% attainment, and our quota carriers are landing seven-figure ARR deals against Fortune 500 buyers. The bar is high; the closes are real; the room for elite sellers to compound is significant. Your job is to keep that engine fed.
What You'll Do
- Own 10–15 active GTM requisitions at a time across Account Executive, Account Manager, Customer Success, Sales Leadership, and RevOps. Move candidates through stages with 48-hour SLAs and present a calibrated shortlist to every hiring manager within two weeks of intake.
- Source and engage senior sales talent through LinkedIn Recruiter, Juicebox, RepVue, direct outreach, referrals, and events. Build pipelines on always-on roles (AE, AM, CS) before reqs are even opened so we never start a cycle from zero.
- Run structured intake meetings with sales leaders and RevOps. Sharpen role scope, level, territory carve, ramp expectations, and OTE math before the first candidate is touched.
- Calibrate on quota attainment as the leading signal. Read W-2s, ramp curves, and stack rankings the way our hiring managers do. Underwrite risk on every senior offer the way a deal review reads a forecast.
- Maintain a data-driven pipeline review in partnership with revenue leadership. Track pass-through rates, stage conversion, sourcing yield, and offer accept rates on a weekly cadence.
- Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation. Hands-on-keyboard, not delegated.
- Own the deal-review and presentation interview objects for sales hires. Calibrate the rubric, train the panel, and make sure the selling motion we hire for is the selling motion we run.
What You Bring
- 5+ years of full-cycle GTM recruiting, with meaningful depth on senior sellers (AEs, AMs, Sales Managers, Sales Directors).
- Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've recruited against an aggressive plan.
- Hands-on ATS expertise, ideally Ashby, Greenhouse, or Lever, including job configuration, scorecard design, and pipeline reporting.
- Proven track record closing senior revenue talent in competitive markets, including head-to-head against other late-stage SaaS offers.
- Fluency in sales economics. You can read OTE structures, accelerators, ramp schedules, and quota attainment data, and you can hold your own with a CRO on a comp conversation.
- Data-driven operating style. You run your pipeline from a dashboard, not a gut feeling.
- Ability to manage 10+ concurrent searches without letting candidates go cold.
What's In It For You
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A work culture where:
- You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About Us
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX est la plus importante plateforme au monde en matière de gestion des actifs et d'intelligence du travail pour les environnements industriels et de première ligne. Nous sommes un outil moderne de type IdO et basé sur le réseau informatique en nuage pour la fiabilité, la sécurité et les opérations de l'équipement physique et des installations. MaintainX alimente l'excellence opérationnelle pour plus de 12 000 entreprises, notamment Duracell, Univar Solutions Inc, Titan America, McDonald's, Brenntag, Cintas, Xylem et Shell.
Nous avons récemment conclu un financement de série D de 150 millions de dollars, portant notre financement total à 254 millions de dollars et évaluant l’entreprise à 2,5 milliards de dollars.
Le ou la gestionnaire de l’engagement agit à titre de principal intermédiaire entre les équipes des ventes et de la prestation de services de MaintainX, veillant à ce que les clients d’entreprise comprennent pleinement le processus de mise en œuvre et d’intégration. Ce poste est essentiel pour établir les bases d’un partenariat réussi, en communiquant clairement l’approche, les méthodologies et les échéanciers de MaintainX, tout en inspirant confiance quant à la qualité et à la fiabilité de nos services.
Dès la première interaction avec le client et jusqu’à la conclusion du projet, le ou la gestionnaire de l’engagement s’assure que les attentes sont harmonisées, que les risques sont anticipés et atténués, et que le client bénéficie d’un parcours fluide et transparent, de la signature du contrat jusqu’à la mise en service.
Responsabilités principales
Le ou la gestionnaire de l’engagement collabore avec l’équipe des ventes au cours du processus de présélection afin de représenter l’organisation des services professionnels de MaintainX et d’expliquer la méthodologie d’intégration de nos clients. Il ou elle participe aux séances de découverte avec les clients pour comprendre leurs besoins d’affaires et utilise ces informations pour proposer des plans de mise en œuvre clairs, réalistes et démontrant l’approche structurée de MaintainX vers la réussite.
Une fois le client engagé à aller de l’avant, le ou la gestionnaire de l’engagement dirige la transition des ventes vers la mise en œuvre, en veillant à ce que toutes les parties prenantes comprennent la portée du projet, les échéanciers, les responsabilités et les livrables. Il ou elle agit à titre de conseiller(ère) de confiance et de point de contact unique durant cette période critique, aidant le client à franchir chaque étape du processus d’intégration avec confiance et clarté.
Tout au long de l’engagement, le ou la gestionnaire de l’engagement surveille l’avancement de la prestation, facilite la communication entre les équipes de MaintainX et le client, et gère de façon proactive tout changement ou enjeu pouvant survenir. L’objectif principal est d’assurer une expérience positive, prévisible et cohérente, renforçant la confiance et positionnant MaintainX comme partenaire stratégique à long terme.
En définitive, le succès du ou de la gestionnaire de l’engagement se mesure à la compréhension et à l’adhésion du client au processus d’intégration, à la gestion rigoureuse des attentes et à la confiance démontrée par le client lors de la mise en œuvre et de l’adoption réussie de la solution.
Profil recherché
- Minimum de 5 années d’expérience dans les services professionnels, le conseil ou des rôles de mise en œuvre auprès des clients dans les industries du SaaS ou des technologies.
- Capacité démontrée à communiquer clairement et efficacement des concepts techniques ou procéduraux complexes à des publics exécutifs et opérationnels.
- Solides compétences en présentation, animation et gestion des relations.
- Expérience confirmée en gestion des attentes clients et en alignement de multiples parties prenantes.
- Bonne connaissance des méthodologies et cadres de gestion de projet.
- Expérience dans les secteurs de la fabrication, de la maintenance ou des technologies industrielles (un atout).
- Connaissance des principes de l’Industrie 4.0 et de leur application en génie de maintenance, fabrication intelligente ou initiatives de transformation numérique.
- Baccalauréat en administration des affaires, en ingénierie ou dans un domaine connexe (MBA ou certification PMP considéré comme un atout).
Quels sont les avantages pour vous?:
- Un salaire compétitif et des opportunités d'équité significatives.
- Couverture des soins de santé, des soins dentaires et de la vue.
- Programme d'inscription 401(k) / RRSP.
- Prenez les congés dont vous avez besoin.
- Une culture du travail où :
- Vous travaillerez aux côtés de personnes du monde entier qui reflètent les valeurs de MaintainX : Intelligents, Humbles, Optimistes.
- Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.
Qui sommes-nous:
Notre mission est d’offrir une plateforme unique aux équipes de maintenance, de réparation et d’exploitation afin de maintenir le monde physique en fonctionnement. Nous croyons que le plus grand atout d’une organisation, ce sont les personnes qui en font partie. C’est pourquoi nous avons conçu une solution intuitive, axée sur le mobile, pour favoriser la productivité et la collaboration entre les équipes et les différents sites.
MaintainX s'engage à créer un environnement diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans considération de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, d'invalidité, d'âge ou de statut d'ancien combattant.Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina
The Engagement Manager serves as the primary bridge between MaintainX’s sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. This role is critical in setting the foundation for a successful partnership by clearly communicating MaintainX’s approach, methodologies, and timelines while instilling confidence in the quality and reliability of our services.
From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent journey from contract to go-live.
What you'll do:
The Engagement Manager partners with the sales team during the presales process to represent MaintainX’s professional services organization and explain our client onboarding methodology. They participate in customer discovery sessions to understand business needs and use that knowledge to propose clear, achievable implementation plans that demonstrate MaintainX’s structured approach to success.
Once a customer commits to moving forward, the Engagement Manager leads the transition from sales to implementation — ensuring that all stakeholders understand project scope, timelines, responsibilities, and deliverables. They serve as a trusted advisor and single point of accountability during this critical period, helping clients navigate each step of onboarding with confidence and clarity.
Throughout the engagement, the Engagement Manager monitors delivery progress, facilitates communication between MaintainX teams and the customer, and proactively manages any changes or challenges that may arise. Their focus is on creating a positive, predictable experience that builds trust and positions MaintainX as a long-term strategic partner.
Ultimately, the Engagement Manager’s success is measured by how well clients understand and embrace the onboarding process, how accurately expectations are managed, and how confidently customers move through implementation toward successful adoption.
About you:
- 5+ years of experience in professional services, consulting, or client-facing implementation roles within SaaS or technology industries.
- Proven ability to communicate complex technical or process concepts clearly and effectively to executive and operational audiences.
- Strong presentation, facilitation, and relationship-management skills.
- Demonstrated experience managing client expectations and aligning multiple stakeholders.
- Familiarity with project management methodologies and delivery frameworks.
- Experience in manufacturing, maintenance, or industrial technology environments preferred.
- Knowledge of Industry 4.0 principles and their application in maintenance engineering, smart manufacturing, or digital transformation initiatives.
- Bachelor’s degree in Business, Engineering, or a related field (MBA or PMP certification a plus).
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX est la plateforme la plus utilisée au monde en matière de gestion des actifs et d'intelligence du travail pour les environnements industriels et de première ligne, avec plus de 13 000 clients dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 millions de dollars lors de notre série D, menée par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 millions de dollars, et évaluant l’entreprise à 2,5 milliards de dollars. Nous figurons également au prestigieux classement Forbes Cloud 100 2025, qui répertorie les 100 meilleures entreprises infonuagiques privées à l'échelle mondiale.
En tant qu'analyste de la rémunération des ventes, vous jouerez un rôle essentiel pour garantir que notre équipe commerciale soit reconnue et récompensée à sa juste valeur pour son impact. Vous serez en charge de l'ensemble du processus de gestion des commissions, de la mise en place du plan jusqu'au versement, en veillant à l'exactitude, à la rapidité et à la fluidité de l'expérience pour nos commerciaux.
Sous la responsabilité du responsable de la rémunération des ventes et en collaboration avec un analyste senior en rémunération des ventes, vous travaillerez en étroite collaboration avec les équipes des finances, de la stratégie de mise sur le marché, des opérations de chiffre d'affaires et des ventes afin de rationaliser les processus, d'améliorer le reporting et de faire évoluer notre infrastructure de rémunération au fur et à mesure de notre croissance. Si vous êtes une personne minutieuse, dotée d'un esprit analytique et capable de résoudre les problèmes, qui aime améliorer les systèmes et soutenir des équipes hautement performantes, ce poste est fait pour vous.
Ce que vous ferez :
- Préparez, vérifiez et diffusez les relevés de commissions mensuels dans notre logiciel de gestion des commissions CaptivateIQ, en garantissant précision et transparence.
- Collaborez étroitement avec les équipes chargées des opérations de revenus et de la mise sur le marché afin d'assurer l'exactitude et la cohérence des données.
- Élaborez et gérez de nouveaux plans de rémunération dans CaptivateIQ, en veillant à ce qu'ils soient conformes aux politiques de l'entreprise et aux objectifs de vente.
- Améliorez et adaptez en permanence les processus de rémunération afin de soutenir la croissance de l'entreprise.
- Veiller à l'intégrité des données et résoudre les anomalies.
- Fournir des rapports et des analyses ponctuels afin d'accompagner la direction commerciale et les autres parties prenantes.
- Traiter les demandes des commerciaux avec professionnalisme et efficacité, en garantissant la clarté et la confiance dans le processus.
À propos de vous :
- Licence en finance, gestion des technologies d'entreprise, statistiques, mathématiques, informatique ou tout autre domaine connexe.
- 1 à 2 ans d'expérience dans la rémunération des commerciaux, la finance, l'analyse de données ou un domaine similaire, au sein d'un environnement dynamique.
- La maîtrise de Salesforce est un atout.
- Une expérience avec des logiciels d'automatisation des commissions est souhaitée ; la connaissance de CaptivateIQ est un plus.
- Vous êtes reconnu pour votre rigueur, votre esprit analytique et votre souci de la qualité des données.
- Maîtrise avancée d'Excel ou de Google Sheets.
- Capacité à communiquer avec clarté et assurance, tant à l'écrit qu'à l'oral.
- Sens aigu de l'organisation, fiabilité et capacité à gérer facilement plusieurs priorités simultanément.
- Curiosité, esprit d'initiative et volonté de contribuer à une culture d'amélioration continue.
- Esprit d'initiative dans l'exploration et la mise en œuvre d'outils d'IA pour rationaliser les processus, automatiser les flux de travail et améliorer l'efficacité analytique
Quels sont les avantages pour vous?:
- Un salaire compétitif et des opportunités d'équité significatives.
- Couverture des soins de santé, des soins dentaires et de la vue.
- Programme d'inscription 401(k) / RRSP.
- Prenez les congés dont vous avez besoin.
- Une culture du travail où :
- Vous travaillerez aux côtés de personnes du monde entier qui reflètent les valeurs de MaintainX : Intelligents, Humbles, Optimistes.
- Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.
Qui sommes-nous :
Notre mission est d’offrir une plateforme unique aux équipes de maintenance, de réparation et d’exploitation afin de maintenir le monde physique en fonctionnement. Nous croyons que le plus grand atout d’une organisation, ce sont les personnes qui en font partie. C’est pourquoi nous avons conçu une solution intuitive, axée sur le mobile, pour favoriser la productivité et la collaboration entre les équipes et les différents sites.
MaintainX s'engage à créer un environnement diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans considération de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, d'invalidité, d'âge ou de statut d'ancien combattant.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As our Sales Compensation Analyst, you’ll play a key role in ensuring our sales team is recognized and rewarded accurately for their impact. You’ll support the full commissions process - from plan setup to payout - ensuring accuracy, timeliness, and a smooth experience for our sellers.
Reporting to the Sales Compensation Lead and partnering with a Senior Sales Compensation Analyst, you’ll collaborate across Finance, GTM Strategy, Revenue Operations, and Sales to streamline processes, enhance reporting, and scale our compensation infrastructure as we grow. If you’re a detail-oriented, analytical problem-solver who loves improving systems and supporting high-performing teams, this is the role for you.
What you’ll do:
- Prepare, review, and distribute monthly commission statements in our Commissions software CaptivateIQ with precision and transparency.
- Partner closely with the Revenue Operations and Go to Market teams to ensure data accuracy and consistency.
- Build and maintain new compensation plans within CaptivateIQ, aligning with company policies and sales goals.
- Continuously enhance and scale compensation processes to support business growth.
- Monitor data integrity and troubleshoot discrepancies.
- Deliver ad-hoc reports & analyses to support Sales Leadership and other stakeholders.
- Manage inquiries from sales reps with professionalism and efficiency, ensuring clarity and trust in the process.
About you:
- Bachelor in Finance, Business Technology Management, Statistics, Mathematics, Computer Science, or any other related fields.
- 1-2 years of experience in sales compensation, finance, data analytics, or a similar field in a fast-paced environment.
- Salesforce proficiency is an asset.
- Experience with commission automation software preferred; familiarity with CaptivateIQ is a plus.
- Known for your accuracy, analytical mindset, and obsession with clean data.
- Advanced skills in Excel or Google Sheets.
- Clear and confident communicator, both written and verbal.
- Highly organized, dependable, and capable of managing multiple priorities with ease.
- Curious, proactive, and eager to contribute to a culture of continuous improvement.
- Proactive in exploring and applying AI tools to streamline processes, automate workflows, and improve analytical efficiency
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As our Sales Compensation Analyst, you’ll play a key role in ensuring our sales team is recognized and rewarded accurately for their impact. You’ll support the full commissions process - from plan setup to payout - ensuring accuracy, timeliness, and a smooth experience for our sellers.
Reporting to the Sales Compensation Lead and partnering with a Senior Sales Compensation Analyst, you’ll collaborate across Finance, GTM Strategy, Revenue Operations, and Sales to streamline processes, enhance reporting, and scale our compensation infrastructure as we grow. If you’re a detail-oriented, analytical problem-solver who loves improving systems and supporting high-performing teams, this is the role for you.
What you’ll do:
- Prepare, review, and distribute monthly commission statements in our Commissions software CaptivateIQ with precision and transparency.
- Partner closely with the Revenue Operations and Go to Market teams to ensure data accuracy and consistency.
- Build and maintain new compensation plans within CaptivateIQ, aligning with company policies and sales goals.
- Continuously enhance and scale compensation processes to support business growth.
- Monitor data integrity and troubleshoot discrepancies.
- Deliver ad-hoc reports & analyses to support Sales Leadership and other stakeholders.
- Manage inquiries from sales reps with professionalism and efficiency, ensuring clarity and trust in the process.
About you:
- Bachelor in Finance, Business Technology Management, Statistics, Mathematics, Computer Science, or any other related fields.
- 1-2 years of experience in sales compensation, finance, data analytics, or a similar field in a fast-paced environment.
- Salesforce proficiency is an asset.
- Experience with commission automation software preferred; familiarity with CaptivateIQ is a plus.
- Known for your accuracy, analytical mindset, and obsession with clean data.
- Advanced skills in Excel or Google Sheets.
- Clear and confident communicator, both written and verbal.
- Highly organized, dependable, and capable of managing multiple priorities with ease.
- Curious, proactive, and eager to contribute to a culture of continuous improvement.
- Proactive in exploring and applying AI tools to streamline processes, automate workflows, and improve analytical efficiency
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
As such, we’re hiring an Acquisition Lead to own and optimize our inbound growth engine across paid and organic channels, reporting to the VP of Growth Marketing & Strategy. You will lead a group of seasoned performance marketers and be accountable for pipeline, operational efficiency, and forecast accuracy.
Your mandate is simple:
- Build a scalable, AI-native acquisition engine that drives predictable, revenue-efficient pipeline growth.
- Allocate capital with precision, continuously optimizing for pipeline, CAC, and long-term return.
What you’ll do:
-
Revenue & Performance Ownership
- Own inbound pipeline and multi-quarter growth forecasting, grounded in conversion, velocity, and revenue assumptions.
- Deliver performance predictability — proactively managing variance, efficiency, and capital allocation.
- Leadership & Standards
- Lead and elevate senior performance marketers by setting uncompromising standards for rigor, accountability, and strategic clarity.
- Design structured planning, experimentation, and review cadences that eliminate siloed optimization and drive portfolio-level thinking.
- Operational Discipline
- Implement documented channel strategies, revenue-linked scorecards, and defined experimentation frameworks before scaling spend.
- Ensure clean attribution alignment, executive-ready reporting, and decisions grounded in measurable business impact, not channel optics.
- Channel & Portfolio Mastery
- Maintain deep fluency across Paid Search, Paid Social, SEO/GEO, and cross-channel budget modeling, with the ability to audit, diagnose, and reset strategy when needed.
- Optimize at the portfolio level, balancing efficiency curves and incremental return across channels.
- AI as Competitive Advantage
- Build AI-enabled workflows that materially improve velocity, insight generation, forecasting accuracy, and operator leverage.
- Use AI to increase experimentation speed and performance efficiency, not as embedded infrastructure.
About you:
- 7+ years in B2B acquisition/performance marketing (SaaS preferred).
- 2+ years managing performance marketing teams.
- Demonstrated success scaling inbound pipeline with multi-million dollar budgets.
- Deep expertise across Google Ads, LinkedIn, paid social, and SEO.
- Demonstrated experience scaling pipeline efficiently (not just traffic).
- Strong analytical capabilities (Excel/Sheets proficiency required).
- Experience with BI/reporting tools (Tableau, Looker, etc.).
- Strong understanding of attribution models and funnel metrics.
- Clear track record of experimentation and iterative optimization.
- You’ve thrived in demanding environments with outsized impact and have experienced what great execution looks like at speed.
- AI Fluency (Required)
- Daily user of AI tools (ChatGPT, Claude, Perplexity, etc.).
- Experience applying AI to creative generation, data analysis, or workflow automation.
- Strong prompting skills and ability to QA AI outputs.
- Bias toward automation and operational leverage.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX est la première plateforme mondiale de maintenance et de gestion d'actifs basée sur l'IA, au service de plus de 13 000 clients, dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 millions de dollars lors d'un financement de série D mené par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 millions de dollars. Nous avons été classés dans le Forbes 2025 Cloud 100, le classement de référence des 100 meilleures entreprises de cloud privé au monde.
En tant que premier architecte de solutions dédié aux intégrations, vous ferez le lien entre l'équipe des ventes et notre équipe d'intégrations après-vente, en vous assurant que chaque engagement pris envers le client est techniquement viable avant la signature d'un contrat. Vous serez la personne qui transformera des exigences d’intégration vagues en plans clairs et bien délimités que l’équipe de mise en œuvre pourra exécuter dès le premier jour.
Vos missions :
Collaborer avec les chargés de compte lors des cycles de prévente pour identifier les points faibles techniques et opérationnels liés à la gestion des actifs et au soutien à la maintenance.
Mener des entretiens de découverte technique avec les prospects pour comprendre leurs systèmes ERP, GMAO, GIE et autres systèmes d’entreprise qui doivent se connecter à MaintainX.
Produire des documents clairs sur la portée de l'intégration, des diagrammes de flux de données et des estimations d'effort qui serviront de documents de transfert faisant autorité pour l'équipe d'après-vente.
Construire et maintenir une bibliothèque de modèles d'intégration réutilisables, d'actifs pré-construits et d'architectures de référence pour accélérer les transactions futures.
Présenter la faisabilité et la complexité de l'intégration lors des revues de transactions et des discussions sur la tarification, en signalant les risques de manière proactive à la direction des ventes.
Collaborez étroitement avec l'équipe d'intégration après-vente pour affiner les modèles de cadrage en fonction des réussites (et des échecs) lors de la mise en œuvre, et communiquez le pipeline à venir.
Réalisez des démonstrations en direct et des intégrations de validation de concept auprès des prospects lorsque cela est nécessaire.
Collaborez avec les équipes Produit, Ingénierie et Juridique pour défendre les besoins des prospects, accélérer le rythme des transactions et affiner le message de valeur.
À propos de vous :
Au moins 4 ans d'expérience dans un poste en contact avec la clientèle, tel que l'ingénierie de solutions, l'avant-vente, le conseil technique ou un rôle similaire.
Connaissance approfondie des API REST, des webhooks, d'OAuth et des modèles d'intégration modernes.
Connaissance pratique approfondie des API, des flux de données et de l'architecture des systèmes, acquise en collaborant avec des équipes d'ingénierie et des parties prenantes commerciales.
Expérience avec les plateformes iPaaS (Workato, Boomi, MuleSoft, Zapier ou similaires).
Connaissance des modèles de prestation SaaS, y compris l’intégration, le déploiement après-vente et les processus de réussite client.
Expérience avec des systèmes d’entreprise tels que les systèmes ERP ou EAM (SAP, Oracle, IBM Maximo, Infor, etc.).
Capacité avérée à définir la portée des travaux techniques et à la traduire en estimations d’effort.
Ce que nous vous offrons :
Un salaire compétitif et des opportunités d’actionnariat intéressantes.
Couverture santé, dentaire et optique.
Programme d'adhésion au 401(k) / REER.
Prends les congés payés dont tu as besoin.
Une culture d'entreprise où :
Tu travailleras aux côtés de collègues du monde entier qui incarnent les valeurs de MaintainX : « Smart Humble Optimist ».
Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.
À propos de nous :
Notre mission est de fournir une plateforme unique aux équipes de maintenance, de réparation et d'exploitation afin de maintenir le monde physique en état de fonctionnement. Nous croyons que le plus grand atout de toute organisation, ce sont les gens. C’est pourquoi nous avons conçu une solution intuitive et axée sur le mobile pour aider à stimuler la productivité et la collaboration entre les équipes et les sites.
MaintainX s’engage à créer un environnement diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de religion, de sexe, d’identité ou d’expression de genre, d’orientation sexuelle, d’origine nationale, de caractéristiques génétiques, de handicap, d’âge ou de statut d’ancien combattant.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.
What you’ll do:
- Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.
- Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.
- Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.
- Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.
- Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.
- Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline.
- Deliver live demos and proof-of-concept integrations to prospects when required.
- Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.
About you:
- 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
- Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.
- Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.
- Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).
- Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.
- Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).
- Proven ability to scope technical work and translate it into effort estimates.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.
What you’ll do:
- Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.
- Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.
- Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.
- Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.
- Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.
- Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline.
- Deliver live demos and proof-of-concept integrations to prospects when required.
- Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.
About you:
- 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
- Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.
- Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.
- Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).
- Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.
- Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).
- Proven ability to scope technical work and translate it into effort estimates.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.
What you’ll do:
- Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.
- Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.
- Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.
- Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.
- Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.
- Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline.
- Deliver live demos and proof-of-concept integrations to prospects when required.
- Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.
About you:
- 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
- Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.
- Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.
- Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).
- Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.
- Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).
- Proven ability to scope technical work and translate it into effort estimates.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX est la principale plateforme mondiale de maintenance et de gestion d'actifs basée sur l'IA, au service de plus de 13 000 clients, dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 millions de dollars lors d'un financement de série D mené par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 millions de dollars. Nous avons été classés dans le Forbes 2025 Cloud 100, le classement de référence des 100 meilleures entreprises de cloud privé au monde.
Nous connaissons une croissance rapide et recrutons les talents nécessaires pour y répondre
En tant que responsable de la mise en œuvre des intégrations, vous serez chargé de diriger une équipe de consultants en intégration qui fournissent des services et des solutions d’intégration aux clients. Vous assurerez la coordination avec des équipes interfonctionnelles et veillerez à une transition en douceur de la vente à la mise en œuvre des intégrations, tout en maintenant un niveau élevé de satisfaction client. Vous vous concentrerez sur le développement de l’équipe, la supervision des projets et l’amélioration continue des normes de prestation d’intégration, favorisant ainsi l’excellence opérationnelle et la satisfaction client dans toutes les missions.
Vos missions :
Diriger, encadrer et gérer une équipe de consultants en intégration chargés de la mise en œuvre et de la configuration des solutions d’intégration.
Superviser les opérations quotidiennes et la performance des consultants sur plusieurs projets clients et axes de travail.
Veiller à l'application cohérente des méthodologies de prestation, des normes de documentation et des meilleures pratiques en matière d'intégration.
Servir de point de contact principal pour les problèmes liés à la portée et à l'exécution de l'intégration, tant au niveau des clients que de la prestation interne.
Collaborer avec les consultants en solutions d'intégration pour garantir l'alignement des livrables des consultants sur la conception des solutions.
Surveiller l'utilisation, la productivité et le développement professionnel des consultants, en veillant à ce que la planification des capacités corresponde à la demande.
Réaliser des évaluations de rendement régulières, fixer des objectifs et soutenir le développement de carrière des consultants en intégration.
Collaborer avec les responsables des ventes et de la prestation de services pour soutenir la définition de la portée, la planification des ressources et les activités de prévente.
Soutenir l’assurance qualité et les revues post-mise en œuvre afin d’identifier les possibilités d’amélioration.
Favoriser l’amélioration continue et un état d’esprit innovant au sein de l’équipe pour les outils et les processus, en recherchant des gains d’efficacité et des moyens d’automatisation.
À propos de vous :
Baccalauréat en génie ou dans un domaine connexe.
5 ans d'expérience dans les services professionnels, le conseil ou la prestation de services d'intégration de systèmes.
Au moins 2 ans d'expérience dans la gestion ou la direction d'une équipe de consultants.
Une expérience dans l'intégration de systèmes ERP tels que SAP, Oracle, NetSuite ou Microsoft Dynamics est fortement souhaitée.
Expérience avec les plateformes et les concepts d'intégration (par exemple, les API, les intergiciels, les solutions iPaaS comme MuleSoft, Boomi, Workato ou Celigo).
Solides compétences en leadership et en gestion du personnel, avec une expérience avérée dans la constitution d’équipes hautement performantes.
Excellentes aptitudes en communication et en gestion de la relation client.
Bonne compréhension des modèles de prestation de services professionnels et des indicateurs de performance (p. ex., taux d’utilisation, heures facturables, CSAT).
Maîtrise des plateformes de collaboration (p. ex., Confluence, Jira, Smartsheet).
À l'aise dans un environnement dynamique en contact avec la clientèle, où les priorités changent constamment.
Ce que nous vous offrons :
Un salaire compétitif et des opportunités d'actionnariat intéressantes.
Couverture santé, dentaire et optique.
Programme d'adhésion au 401(k) / REER.
Congés payés à la demande.
Une culture d'entreprise où :
Vous travaillerez aux côtés de collègues du monde entier qui incarnent les valeurs de MaintainX : « Smart, Humble, Optimist ».
Nous croyons en la méritocratie, où les idées et les efforts sont publiquement reconnus.
À propos de nous :
Notre mission est de fournir une plateforme unique aux équipes de maintenance, de réparation et d’exploitation afin de maintenir le monde physique en état de fonctionnement. Nous croyons que le plus grand atout de toute organisation, ce sont les gens. C’est pourquoi nous avons développé une solution intuitive et axée sur le mobile pour aider à stimuler la productivité et la collaboration entre les équipes et les sites.
MaintainX s'engage à créer un environnement diversifié. Toutes les candidatures admissibles seront prises en considération sans distinction de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de caractéristiques génétiques, de handicap, d'âge ou de statut d'ancien combattant.
Ready to apply?
Apply to MaintainX
Gestionnaire, Prestation des services d’intégration – Services professionnels
MaintainX est la première plateforme mondiale de maintenance et de gestion d'actifs basée sur l'IA, au service de plus de 13 000 clients, dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 millions de dollars lors d'un financement de série D mené par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 millions de dollars. Nous avons été classés dans le Forbes 2025 Cloud 100, le classement de référence des 100 meilleures entreprises de cloud privé au monde.
En tant que premier architecte de solutions dédié aux intégrations, vous ferez le lien entre l'équipe des ventes et notre équipe d'intégrations après-vente, en vous assurant que chaque engagement pris envers le client est techniquement viable avant la signature d'un contrat. Vous serez la personne qui transformera des exigences d’intégration vagues en plans clairs et bien délimités que l’équipe de mise en œuvre pourra exécuter dès le premier jour.
Vos missions :
Collaborer avec les chargés de compte lors des cycles de prévente pour identifier les points faibles techniques et opérationnels liés à la gestion des actifs et au soutien à la maintenance.
Mener des entretiens de découverte technique avec les prospects pour comprendre leurs systèmes ERP, GMAO, GIE et autres systèmes d’entreprise qui doivent se connecter à MaintainX.
Produire des documents clairs sur la portée de l'intégration, des diagrammes de flux de données et des estimations d'effort qui serviront de base de référence pour la transition vers l'équipe d'après-vente.
Construire et maintenir une bibliothèque de modèles d'intégration réutilisables, d'actifs pré-construits et d'architectures de référence pour accélérer les transactions futures.
Présenter la faisabilité et la complexité de l'intégration lors des revues de transactions et des discussions sur la tarification, en signalant les risques de manière proactive à la direction des ventes.
Collaborez étroitement avec l'équipe d'intégration après-vente pour affiner les modèles de cadrage en fonction des réussites (et des échecs) lors de la mise en œuvre, et communiquez le pipeline à venir.
Réalisez des démonstrations en direct et des intégrations de validation de concept auprès des prospects lorsque cela est nécessaire.
Collaborez avec les équipes Produit, Ingénierie et Juridique pour défendre les besoins des prospects, accélérer le rythme des transactions et affiner le message de valeur.
À propos de vous :
Au moins 4 ans d'expérience dans un poste en contact avec la clientèle, tel que l'ingénierie de solutions, l'avant-vente, le conseil technique ou un rôle similaire.
Connaissance approfondie des API REST, des webhooks, d'OAuth et des modèles d'intégration modernes.
Connaissance pratique approfondie des API, des flux de données et de l'architecture des systèmes, acquise en collaborant avec des équipes d'ingénierie et des parties prenantes commerciales.
Expérience avec les plateformes iPaaS (Workato, Boomi, MuleSoft, Zapier ou similaires).
Connaissance des modèles de prestation SaaS, y compris l’intégration, le déploiement après-vente et les processus de réussite client.
Expérience avec des systèmes d’entreprise tels que les systèmes ERP ou EAM (SAP, Oracle, IBM Maximo, Infor, etc.).
Capacité avérée à définir la portée des travaux techniques et à la traduire en estimations d’effort.
Ce que nous vous offrons :
Un salaire compétitif et des opportunités d’actionnariat intéressantes.
Couverture santé, dentaire et optique.
Programme d'adhésion au 401(k) / REER.
Prends les congés payés dont tu as besoin.
Une culture d'entreprise où :
Tu travailleras aux côtés de collègues du monde entier qui incarnent les valeurs de MaintainX : « Smart Humble Optimist ».
Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.
À propos de nous :
Notre mission est de fournir une plateforme unique aux équipes de maintenance, de réparation et d'exploitation afin de maintenir le monde physique en état de fonctionnement. Nous croyons que le plus grand atout de toute organisation, ce sont les gens. C’est pourquoi nous avons conçu une solution intuitive et axée sur le mobile pour aider à stimuler la productivité et la collaboration entre les équipes et les sites.
MaintainX s’engage à créer un environnement diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de religion, de sexe, d’identité ou d’expression de genre, d’orientation sexuelle, d’origine nationale, de caractéristiques génétiques, de handicap, d’âge ou de statut d’ancien combattant.
Ready to apply?
Apply to MaintainX
MaintainX est la première plateforme mobile de gestion des procédures pour les travailleurs de l'industrie et les travailleurs de première ligne. Nous construisons le GitHub pour les procédures de travail réelles telles que la maintenance, la sécurité et les opérations, et nous améliorons l'efficacité opérationnelle de plus de 12,000+ entreprises, dont Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell. Nous avons récemment conclu un financement de série D de 150 millions de dollars, ce qui porte notre financement total à 254 millions de dollars et valorise l'entreprise à 2,5 milliards de dollars.
À propos du rôle:
MaintainX est en train de bâtir une équipe dédiée à la facturation (Billing) à partir de zéro afin d’automatiser l’ensemble du processus « order-to-cash » et de remplacer des années de croissance organique par une plateforme de facturation fiable et auditable. Vous serez l’un des premiers développeurs de cette équipe, responsable des systèmes qui soutiennent chaque interaction génératrice de revenus — de la conclusion d’une vente par un représentant jusqu’à la mise en service d’un client entreprise, sans aucune intervention manuelle. Vous collaborerez étroitement avec les équipes Finance, RevOps et Produit afin de définir les contrats de données et les standards de fiabilité sur lesquels l’entreprise s’appuie. Il s’agit d’un rôle avec une forte autonomie : l’infrastructure de facturation que vous concevrez soutiendra chaque dollar de revenus récurrents annuels (ARR) généré par MaintainX.
Ce que vous ferez:
- Concevoir et développer un nouveau service de facturation à partir de zéro, en établissant les bases d’une plateforme évolutive et indépendante des fournisseurs
- Mettre en place l’automatisation complète du pipeline « order-to-cash » : de la conclusion d’une entente à la contractualisation, au provisionnement, à la facturation et à la collecte des paiements, en éliminant les étapes manuelles
- Concevoir un service unifié de gestion des droits (entitlements) permettant d’activer les fonctionnalités directement en fonction des abonnements
- Piloter la consolidation du catalogue de produits
- Établir des standards élevés de fiabilité pour toutes les intégrations de facturation : idempotence, files de messages en échec (dead-letter queues), journaux d’audit structurés et mécanismes de circuit breaker pour chaque transition critique
- Participer à une rotation de garde (« on-call ») pour les infrastructures critiques liées à la facturation et aux paiements
- Travailler à travers toute notre pile technologique (TypeScript, React, React Native, Node.js et GraphQL) — Web et mobile
- Collaborer avec l’équipe pour concevoir, maintenir et optimiser des fonctionnalités produit favorisant la collaboration entre utilisateurs
- Prendre en charge des fonctionnalités ou systèmes d’équipe et en assurer la pérennité, tout en améliorant les systèmes connexes
- Encadrer d’autres développeurs et effectuer des revues de code approfondies
- Améliorer les standards de développement logiciel, les outils et les processus, et promouvoir les meilleures pratiques en planification, développement, tests et déploiement de code conforme aux normes de l’industrie
À propos de vous:
- Solide expertise en TypeScript et Node.js, avec une expérience démontrée dans la conception et la maintenance de services backend en production
- Expérience dans la conception de systèmes événementiels ou basés sur des webhooks — bonne compréhension de l’idempotence, des modes de défaillance et des stratégies de reprise (retry)
- À l’aise dans des bases de code complexes et critiques — capable d’apporter des modifications sécuritaires, d’identifier les causes profondes plutôt que des solutions temporaires, et d’améliorer la maintenabilité des systèmes
- Vision systémique : capacité à suivre un événement de facturation de bout en bout à travers plusieurs systèmes et à identifier précisément les défaillances
Atouts supplémentaires:
- Expérience préalable avec des systèmes de facturation, de gestion des abonnements ou des plateformes de paiement
- Connaissance des systèmes ERP ou de gestion du cycle de vie des contrats
- Expérience avec des architectures SaaS multi-régions ou des exigences d’isolation des données
Quels sont les avantages pour vous?:
- Un salaire compétitif et des opportunités d'équité significatives.
- Couverture des soins de santé, des soins dentaires et des soins de la vue.
- Programme d'inscription 401(k) / RRSP.
- Prenez les congés dont vous avez besoin.
- Une culture du travail où :
- Vous travaillerez aux côtés de personnes du monde entier qui reflètent les principes de MaintainX : Intelligents, Humbles, Optimistes.
- Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.
Qui sommes-nous:
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the engineering talent to match.
About the Role:
MaintainX is building a dedicated Billing team from the ground up to automate the full order-to-cash pipeline and replace years of organic growth with a reliable, auditable billing platform. You'll be one of the first developers on this team, owning the systems that power every revenue-generating interaction — from a sales rep closing a deal to an enterprise customer going live without a single manual step. You'll work closely with Finance, RevOps, and Product to define the data contracts and reliability standards the business depends on. This is a high-ownership role: the billing infrastructure you design underpins every dollar of ARR MaintainX generates.
What You'll Do:
- Architect and build a new billing service from the ground up, establishing the foundation for a scalable, provider-agnostic platform designed to grow with the business
- Build the order-to-cash automation pipeline end-to-end: from deal close to contract to provisioning to invoicing to payment collection, eliminating manual steps for every new enterprise contract
- Architect a unified entitlement service that streamlines feature enablement directly based on subscription information
- Drive consolidation of a product catalog
- Set the reliability bar across all billing integrations: idempotency, dead-letter queues, structured audit logs, and circuit breakers for every critical billing state transition
- Participate in an on-call rotation for billing and payment-critical infrastructure
- Work across our stack (TypeScript, React, React Native, Node.js, and GraphQL) - Web & Mobile
- Work with the team to build, maintain and optimize product features that focus on how our users best collaborate with one another
- Actively own team features or systems and define their long-term health, while also improving the health of surrounding systems
- Mentor other developers and deeply review code
- Improve software development standards, tooling and processes & bring best practices in planning, developing, testing and deploying industry compliant code
About You:
- Deep expertise in TypeScript and Node.js, with a record of building and maintaining production-grade backend services
- Experience designing event-driven or webhook-based systems — you understand idempotency, failure modes, and retry strategies intuitively
- Comfort working in complex, high-stakes codebases — you can extend safely, identify root causes rather than workarounds, and leave systems more maintainable than you found them
- Systems-level thinking: you can trace a billing event end-to-end across multiple systems and identify exactly what broke
Nice to Have:
- Prior experience with billing, subscription management, or payment platforms
- Familiarity with ERP or contract lifecycle management systems
- Experience with multi-region SaaS architecture or data isolation requirements
What’s In It for You:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About Us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent team to match.
The Role
We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.
What You'll Do
- Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
- Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
- Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
- Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
- Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
- Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
What You Bring
- 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
- Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
- Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
- Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
- Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
- Ability to manage 10+ concurrent searches without letting candidates go cold
What's In It For You
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A work culture where:
- You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About Us
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent team to match.
The Role
We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.
What You'll Do
- Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
- Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
- Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
- Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
- Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
- Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
What You Bring
- 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
- Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
- Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
- Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
- Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
- Ability to manage 10+ concurrent searches without letting candidates go cold
What's In It For You
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A work culture where:
- You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About Us
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent team to match.
The Role
We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.
What You'll Do
- Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
- Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
- Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
- Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
- Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
- Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
What You Bring
- 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
- Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
- Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
- Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
- Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
- Ability to manage 10+ concurrent searches without letting candidates go cold
What's In It For You
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A work culture where:
- You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About Us
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent team to match.
The Role
We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.
What You'll Do
- Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
- Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
- Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
- Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
- Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
- Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
What You Bring
- 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
- Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
- Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
- Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
- Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
- Ability to manage 10+ concurrent searches without letting candidates go cold
What's In It For You
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A work culture where:
- You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About Us
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent team to match.
The Role
We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.
What You'll Do
- Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
- Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
- Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
- Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
- Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
- Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
What You Bring
- 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
- Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
- Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
- Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
- Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
- Ability to manage 10+ concurrent searches without letting candidates go cold
What's In It For You
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A work culture where:
- You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About Us
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As Website Growth Manager, you will be responsible for ensuring our website delivers measurable growth in leads and product signups. You’ll own the strategy and execution for conversion rate optimization, personalization, and analytics — with a special emphasis on leveraging AI to accelerate insights and experimentation. You’ll partner with design, engineering, and product marketing to create high-performing landing pages, scalable infrastructure, and compelling messaging.
This role is ideal for a data-driven, AI-savvy marketer who thrives at the intersection of analytics, UX, and experimentation.
What you’ll do:
- Optimize the website for conversion by running A/B tests and implementing personalization, leveraging AI tools (e.g., Clay, ChatGPT, Claude) to accelerate insights and deliver tailored messaging.
- Partner with the SEO team to optimize website content for SEO, focusing on AI-driven search and product-led SEO, where applicable.
- Partner with design, product marketing, and demand generation on landing pages, site redesigns, and information architecture improvements to drive usability and conversions to leads and trials.
- Lead and prioritize the web development queue, balancing growth experiments, campaign support, and search optimization.
- Own website analytics and attribution: build dashboards, track conversions, and partner with Marketing Ops and engineering on reporting and funnel visibility.
- Integrate qualitative research (usability tests, heatmaps, surveys) with qualitative data, using AI-driven analysis to refine conversion paths.
- Ensure site quality, scalability, and performance through audits, monitoring, and AI-based anomaly detection.
- Recommend and manage tools for analytics, testing, personalization, and AI-enhanced web marketing.
- Update and publish new content/web pages on Webflow.
About you:
- 4+ years in web or growth marketing, ideally in B2B SaaS.
- Proven track record running A/B tests and driving measurable conversion improvements.
- Strong ability to apply AI for personalization, content optimization, and data analysis.
- Hands-on experience with AI tools (e.g., Clay, ChatGPT, Claude, or similar).
- Proficiency with Webflow and Optimizely (or similar tools).
- Experience in web analytics platforms (GA4, Mixpanel, Amplitude) and attribution modeling.
- Knowledge of tracking and measuring AI search/chat traffic (referrals, click-throughs, attribution).
- Understanding of technical web performance (Core Web Vitals, page speed, SEO best practices).
- Experience collaborating with SEO teams to drive product-led SEO and optimize for AI-driven search.
- Familiarity with AI-first search standards like LLMs.txt and schema markup.
- Strong project management and cross-functional collaboration skills.
- Bonus: experience with AI-supported localization and multi-language web operations. Language skills in Spanish, French, and/or Portuguese.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
Senior Lifecycle Marketing Manager
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We’re hiring a Senior Lifecycle Marketing Manager to drive growth across the customer journey—from converting leads into qualified opportunities, to accelerating onboarding and activation, to improving adoption and driving expansion. You will own strategy and execution of behavior-based lifecycle programs across email, in-app messaging, and web chat, partnering closely with Sales, Product Marketing, Product, and RevOps.
This role reports to the Director of Customer Growth Marketing.
This role is based out of our hubs in Montréal, Toronto, Miami, San Francisco or Raleigh.
What You’ll Do:
Own the end-to-end lifecycle journey for both PLG & Sales-Assisted motions:
- Improve time-to-value, increase trial-to-paid, and drive PQL/MQL → opportunity with clear handoffs to SalesPost-sales: accelerate onboarding, activation, and adoption, and drive retention + expansion through usage- and maturity-based journeys
- Own core programs: MQL nurture, PQL nurture, trial conversion, onboarding/activation, re-engagement, and expansion
- Lifecycle Segmentation & Personalization: Define and manage lifecycle segmentation based on user behavior, personas, and stage in the funnel.
- Support launches & campaigns with coordinated email + in-app + web chat journeys
- Own lifecycle experimentation (A/B and multivariate testing): messaging, timing, offers, journey logic, and channel mix.
- Own performance reporting for lifecycle campaigns; communicate learnings and iterate based on results.
- Align with Sales + RevOps on routing, thresholds/scoring, SLAs, and lifecycle-to-sales handoffs.
- Leverage AI as a core part of how you work — using it to accelerate personalization, increase testing velocity, automate operational tasks, and maintain quality at speed
About you:
- 5–7+ years in Lifecycle/CRM/Growth marketing in B2B SaaS
- Proven ownership of both: (1) pre-sales conversion (trial-to-paid and/or lead→opp) and (2) post-sales onboarding/adoption/retention programs
- You've thrived in demanding environments with outsized impact and have experienced what great execution looks like at speed
- Strong experimentation + analytics chops; comfortable working with data to build trigger-based journeys
- Hands-on operator in marketing automation and lifecycle tools — HubSpot required; experience with in-app tools (Pendo, Intercom, or equivalent) and web chat/conversational marketing a strong plus
- Comfortable with BI and reporting tools such as Looker, Tableau, or Google Data Studio; Salesforce experience preferred
AI Fluency (Required):
- Daily user of AI tools (ChatGPT, Claude, Gemini, etc.)
- Experience applying AI to creative generation, data analysis, or workflow automation
- Strong prompting skills and ability to QA AI outputs
- Bias toward automation and operational leverage
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
We’re looking for a Manager, Brand Campaigns to lead the strategy, execution, and optimization of large-scale awareness and top-of-funnel campaigns that introduce MaintainX to new audiences and fuel long-term pipeline growth. Reporting to the Vice President, Growth Marketing & Strategy, this role will own top-of-funnel campaign planning and performance across channels while partnering closely with Corporate Communications, Product Marketing, Creative, and Growth Marketing teams. You will be accountable for how campaigns come to life, scale, and perform across the funnel.
What You'll Do:
Top-of-Funnel Campaigns Strategy & Execution
- Lead the planning and execution of top-of-funnel campaigns designed to grow awareness, consideration, and market presence across MaintainX’s ICP.
- Translate company and growth priorities into top-of-funnel campaign plans spanning paid media, digital channels, events, partnerships, and experiential moments.
- Lead planning and execution of strategic sponsorships and large-scale programs that increase MaintainX visibility and credibility with target audiences, and evaluate performance and ROI.
- Leverage AI-powered tools and platforms to improve campaign planning, execution, and optimization—including audience segmentation, media planning, testing frameworks, and performance forecasting.
- Use AI-driven experimentation (e.g., creative and channel testing, sequencing, and personalization at scale) to accelerate learning cycles and improve campaign effectiveness.
- Manage campaign timelines, budgets, and agency relationships to ensure efficient, high-quality execution.
Cross-Functional Collaboration
- Partner closely with Corporate Communications and Product Marketing to ensure campaigns are grounded in strong positioning and aligned to MaintainX’s category narrative.
- Work within the Growth Marketing team to align ToFu investments with downstream pipeline and revenue goals.
- Collaborate with Sales and within the Growth Marketing team to ensure campaign programs support regional and enterprise growth efforts.
Measurement, Optimization & Insights
- Own top-of-funnel success metrics, including awareness, reach, engagement, audience growth, and pipeline influence.
- Evaluate campaign performance using lift studies, attribution signals, and long-term impact models.
- Use AI-powered insights to identify performance drivers, surface optimization opportunities, and recommend adjustments to channel mix, spend allocation, and campaign sequencing.
About you:
- 5–8+ years of experience in B2B marketing, brand campaigns, or integrated marketing—ideally in high-growth SaaS startups or enterprise technology, or in industrial markets.
- Heavy AI user who lives in ChatGPT, Claude, custom GPTs—AI is core to your workflow.
- Proven experience leading top-of-funnel or brand campaigns with measurable impact on awareness and pipeline.
- Strong understanding of media, channel strategy, and campaign operations.
- Track record of working cross-functionally in fast-growing organizations and influencing without direct authority.
- Analytical mindset with comfort using data to guide decisions and investment strategy.
- Experience managing agencies, budgets, and complex programs at scale.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
As the AI GTM Engineer, Growth Marketing, you’ll build and scale the technical foundation behind MaintainX’s acquisition engine. Reporting to the VP, Growth Marketing & Strategy, this is a hands-on, embedded role within the Growth Marketing team, where you will partner directly with marketers to design, build, and launch campaigns powered by automation and AI. You won’t operate as a separate engineering function, you’ll work side-by-side with Customer Marketing, Performance Marketing, SEO & GEO, Lifecycle, and Field Marketing teams to turn campaign ideas into scalable systems and live experiments. This role is critical to building an AI-native, system-driven marketing engine at MaintainX, enabling us to scale acquisition through automation, personalization, and experimentation.
What you'll do:
- Partner with Marketing to Build & Launch Campaigns
- Work directly with Growth marketers to ideate, design, and launch acquisition campaigns
- Translate campaign ideas into scalable systems, automations, and experiments
- Rapidly prototype and iterate on new growth plays (landing pages, outbound, paid, lifecycle)
- Build Systems That Power Campaign Execution
- Develop tooling for programmatic landing pages, ad creative generation, and email workflows
- Enable marketers to launch campaigns faster through reusable systems and automation
- Balance speed (quick tests) with scalability (systems that can be reused)
- Embed AI into Marketing Workflows
- Partner with marketers to identify high-leverage use cases for AI in campaigns
- Build and deploy AI-driven systems for:
- Creative generation and testing
- Personalization across channels
- Outbound messaging and sequencing
- Turn one-off experiments into repeatable campaign infrastructure
- Own Experimentation with Marketing
- Co-design and implement experiments across paid, SEO, lifecycle, and web
- Build tooling to track performance, attribution, and testing outcomes
- Enable faster, data-driven iteration across campaigns
Audience, Segmentation & Personalization
- Partner with marketers to define target audiences and ICP segments
- Build systems to dynamically segment, enrich, and activate audiences across channels
- Enable real-time personalization across the funnel
- Marketing Data & Performance
- Ensure clean data flows from marketing channels into CRM and analytics systems
- Build dashboards and reporting layers for campaign performance and funnel metrics
- Improve visibility into CAC, conversion rates, and pipeline generation
What you’ll bring:
Technical Skills
- Strong programming ability (Python, JavaScript, or similar)
- Experience working with APIs, automation frameworks, and event-driven systems
- Strong SQL skills and experience with data warehouses (Snowflake, BigQuery, etc.)
- Experience integrating tools like Salesforce, HubSpot, Segment, Webflow, etc.
- Experience deploying AI/LLM workflows into production
- Marketing Systems Experience
- Experience working closely with marketing teams to build and launch campaigns
- Strong understanding of paid media, SEO, lifecycle marketing, and web conversion flows
- Experience building systems that directly support campaign execution and optimization
- Mindset
- Thinks like a marketer, builds like an engineer
- Optimizes for speed, iteration, and measurable impact
- Focused on pipeline and revenue outcomes, not just outputs
- Defaults to automation and scalable systems over manual work
About you:
- 5+ years in growth engineering, marketing engineering, or technical growth roles, with experience building systems that support marketing and acquisition.
- Strong ability to partner with marketers to design and launch campaigns, and translate those into scalable systems and automation.
- Proficiency in SQL and at least one programming language (e.g., Python, JavaScript), with experience building scripts, workflows, or internal tools.
- Experience working with APIs, data pipelines, and integrating marketing tools (e.g., Salesforce, HubSpot, Segment).
- Experience applying AI/LLMs to automate or scale marketing workflows (e.g., content generation, personalization, outbound).
- Solid understanding of paid media, SEO, lifecycle marketing, and experimentation frameworks.
- Strong analytical skills with experience in testing, attribution, and performance measurement.
- Entrepreneurial mindset: thrives in fast-paced, test-and-learn environments with a bias toward speed and execution.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale.
This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.
Why this role matters:
As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.
We need a dedicated enablement individual who can:
- Define what “great” looks like across post-sales roles
- Translate strategy into repeatable, role-based execution
- Reduce customer time-to-value and employee ramp time
- Drive measurable improvements in retention, expansion, and Net Dollar Retention
This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.
What you'll do:
- Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
- Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
- Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
- Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
- Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
- Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
- Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
- Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
- Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
- Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
- Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
- Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.
About you:
- You are a systems thinker who designs enablement for scale, not one-off training events.
- You are comfortable influencing senior stakeholders and driving alignment without formal authority.
- You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
- You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
- You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
- You’re a builder, a collaborator, and a team player who thrives on making an impact
- You take ownership of your growth and actively seek feedback, improvement, and impact.
Your experience:
- 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
- 2-4 years of dedicated Enablement, readiness, or field enablement experience.
- Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
- Experience supporting Mid-Market and Enterprise post-sales teams.
- Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
- Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
- Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
- Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.
What success looks like in the first 12 months:
- Clear post-sales execution standards are defined, documented, and reinforced through enablement.
- New post-sales hires ramp faster and more consistently across segments.
- Managers are equipped to coach effectively against defined competencies.
- Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
- Post-sales teams view enablement as a critical partner in their success.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale.
This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.
Why this role matters:
As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.
We need a dedicated enablement individual who can:
- Define what “great” looks like across post-sales roles
- Translate strategy into repeatable, role-based execution
- Reduce customer time-to-value and employee ramp time
- Drive measurable improvements in retention, expansion, and Net Dollar Retention
This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.
What you'll do:
- Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
- Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
- Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
- Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
- Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
- Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
- Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
- Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
- Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
- Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
- Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
- Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.
About you:
- You are a systems thinker who designs enablement for scale, not one-off training events.
- You are comfortable influencing senior stakeholders and driving alignment without formal authority.
- You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
- You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
- You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
- You’re a builder, a collaborator, and a team player who thrives on making an impact
- You take ownership of your growth and actively seek feedback, improvement, and impact.
Your experience:
- 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
- 2-4 years of dedicated Enablement, readiness, or field enablement experience.
- Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
- Experience supporting Mid-Market and Enterprise post-sales teams.
- Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
- Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
- Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
- Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.
What success looks like in the first 12 months:
- Clear post-sales execution standards are defined, documented, and reinforced through enablement.
- New post-sales hires ramp faster and more consistently across segments.
- Managers are equipped to coach effectively against defined competencies.
- Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
- Post-sales teams view enablement as a critical partner in their success.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale.
This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.
Why this role matters:
As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.
We need a dedicated enablement individual who can:
- Define what “great” looks like across post-sales roles
- Translate strategy into repeatable, role-based execution
- Reduce customer time-to-value and employee ramp time
- Drive measurable improvements in retention, expansion, and Net Dollar Retention
This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.
What you'll do:
- Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
- Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
- Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
- Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
- Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
- Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
- Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
- Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
- Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
- Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
- Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
- Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.
About you:
- You are a systems thinker who designs enablement for scale, not one-off training events.
- You are comfortable influencing senior stakeholders and driving alignment without formal authority.
- You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
- You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
- You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
- You’re a builder, a collaborator, and a team player who thrives on making an impact
- You take ownership of your growth and actively seek feedback, improvement, and impact.
Your experience:
- 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
- 2-4 years of dedicated Enablement, readiness, or field enablement experience.
- Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
- Experience supporting Mid-Market and Enterprise post-sales teams.
- Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
- Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
- Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
- Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.
What success looks like in the first 12 months:
- Clear post-sales execution standards are defined, documented, and reinforced through enablement.
- New post-sales hires ramp faster and more consistently across segments.
- Managers are equipped to coach effectively against defined competencies.
- Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
- Post-sales teams view enablement as a critical partner in their success.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale.
This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.
Why this role matters:
As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.
We need a dedicated enablement individual who can:
- Define what “great” looks like across post-sales roles
- Translate strategy into repeatable, role-based execution
- Reduce customer time-to-value and employee ramp time
- Drive measurable improvements in retention, expansion, and Net Dollar Retention
This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.
What you'll do:
- Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
- Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
- Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
- Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
- Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
- Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
- Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
- Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
- Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
- Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
- Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
- Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.
About you:
- You are a systems thinker who designs enablement for scale, not one-off training events.
- You are comfortable influencing senior stakeholders and driving alignment without formal authority.
- You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
- You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
- You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
- You’re a builder, a collaborator, and a team player who thrives on making an impact
- You take ownership of your growth and actively seek feedback, improvement, and impact.
Your experience:
- 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
- 2-4 years of dedicated Enablement, readiness, or field enablement experience.
- Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
- Experience supporting Mid-Market and Enterprise post-sales teams.
- Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
- Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
- Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
- Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.
What success looks like in the first 12 months:
- Clear post-sales execution standards are defined, documented, and reinforced through enablement.
- New post-sales hires ramp faster and more consistently across segments.
- Managers are equipped to coach effectively against defined competencies.
- Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
- Post-sales teams view enablement as a critical partner in their success.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale.
This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.
Why this role matters:
As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.
We need a dedicated enablement individual who can:
- Define what “great” looks like across post-sales roles
- Translate strategy into repeatable, role-based execution
- Reduce customer time-to-value and employee ramp time
- Drive measurable improvements in retention, expansion, and Net Dollar Retention
This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.
What you'll do:
- Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
- Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
- Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
- Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
- Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
- Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
- Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
- Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
- Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
- Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
- Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
- Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.
About you:
- You are a systems thinker who designs enablement for scale, not one-off training events.
- You are comfortable influencing senior stakeholders and driving alignment without formal authority.
- You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
- You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
- You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
- You’re a builder, a collaborator, and a team player who thrives on making an impact
- You take ownership of your growth and actively seek feedback, improvement, and impact.
Your experience:
- 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
- 2-4 years of dedicated Enablement, readiness, or field enablement experience.
- Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
- Experience supporting Mid-Market and Enterprise post-sales teams.
- Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
- Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
- Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
- Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.
What success looks like in the first 12 months:
- Clear post-sales execution standards are defined, documented, and reinforced through enablement.
- New post-sales hires ramp faster and more consistently across segments.
- Managers are equipped to coach effectively against defined competencies.
- Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
- Post-sales teams view enablement as a critical partner in their success.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As a strategic advisor and thought partner to leaders, you will work to elevate leadership effectiveness, strengthen organizational health, and build the programs and frameworks required to support a fast-growing company. This role is ideal for someone who has a proven track record of influencing senior leaders, building and operationalizing people programs, and delivering high-quality, context-informed solutions in partnership with cross-functional teams.
We’re seeking an experienced Senior People Business Partner to support our Marketing, Finance, People, and Operations organizations. In this role, you will be a key contributor in shaping a high-impact People Business Partnership function that drives high performance, engagement, and scalable growth across the business.
What You’ll Do:- Strategic Partnership: Act as a trusted advisor to Marketing, Finance, People, and Operations leaders, providing coaching, guidance, and insights that strengthen leadership effectiveness and support high performance.
- People Strategy Development: Build and execute people strategies that enhance team performance, employee engagement, organizational effectiveness, and long-term growth.
- Program Design & Optimization: Design, implement, and continuously improve people programs across performance, development, engagement, and career progression.
- Cross-Functional Collaboration: Partner closely with People Operations, Talent Acquisition, and other People teams to ensure alignment, consistency, and operational excellence.
- Change Management & Workforce Planning: Lead change initiatives and support organizational design, workforce planning, and talent movement to ensure the right people are in the right roles.
- Data-Informed Decision-Making: Use people analytics and qualitative insights to diagnose issues, identify opportunities, and measure the impact of people strategies and programs.
- Leadership & Employee Enablement: Deliver training, coaching, and tools that build capability, develop leaders, and foster a culture of continuous learning and growth.
- Education & Credentials: Bachelor’s degree in Human Resources, Business Administration, or a related field; CHRP designation is a plus.
- Experience: Minimum of 4+ years in a people business partnership or advisory role with a proven ability to collaborate with leadership across various functions.
- Expertise: Strong understanding of HR legislation and labor standards, with advanced knowledge in key people practices such as talent and performance management, succession planning, and employee engagement.
- Program Development: Proven ability to develop and implement people programs that cater to the unique needs of client success, marketing, finance, and operational teams.
- Project Leadership: Demonstrated skills in project and change management, with the capability to lead initiatives in fast-paced, evolving environments.
- Organizational Excellence: Strong organizational skills, attention to detail, and the ability to prioritize and manage multiple projects effectively.
- Confidentiality: High discretion when handling sensitive and confidential information.
- Communication Skills: Excellent communication skills in English, with the ability to communicate in French being a plus. Comfortable engaging with colleagues at all levels, both verbally and in writing.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As a strategic advisor and thought partner to leaders, you will work to elevate leadership effectiveness, strengthen organizational health, and build the programs and frameworks required to support a fast-growing company. This role is ideal for someone who has a proven track record of influencing senior leaders, building and operationalizing people programs, and delivering high-quality, context-informed solutions in partnership with cross-functional teams.
We’re seeking an experienced Senior People Business Partner to support our Marketing, Finance, People, and Operations organizations. In this role, you will be a key contributor in shaping a high-impact People Business Partnership function that drives high performance, engagement, and scalable growth across the business.
What You’ll Do:- Strategic Partnership: Act as a trusted advisor to Marketing, Finance, People, and Operations leaders, providing coaching, guidance, and insights that strengthen leadership effectiveness and support high performance.
- People Strategy Development: Build and execute people strategies that enhance team performance, employee engagement, organizational effectiveness, and long-term growth.
- Program Design & Optimization: Design, implement, and continuously improve people programs across performance, development, engagement, and career progression.
- Cross-Functional Collaboration: Partner closely with People Operations, Talent Acquisition, and other People teams to ensure alignment, consistency, and operational excellence.
- Change Management & Workforce Planning: Lead change initiatives and support organizational design, workforce planning, and talent movement to ensure the right people are in the right roles.
- Data-Informed Decision-Making: Use people analytics and qualitative insights to diagnose issues, identify opportunities, and measure the impact of people strategies and programs.
- Leadership & Employee Enablement: Deliver training, coaching, and tools that build capability, develop leaders, and foster a culture of continuous learning and growth.
- Education & Credentials: Bachelor’s degree in Human Resources, Business Administration, or a related field; CHRP designation is a plus.
- Experience: Minimum of 4+ years in a people business partnership or advisory role with a proven ability to collaborate with leadership across various functions.
- Expertise: Strong understanding of HR legislation and labor standards, with advanced knowledge in key people practices such as talent and performance management, succession planning, and employee engagement.
- Program Development: Proven ability to develop and implement people programs that cater to the unique needs of client success, marketing, finance, and operational teams.
- Project Leadership: Demonstrated skills in project and change management, with the capability to lead initiatives in fast-paced, evolving environments.
- Organizational Excellence: Strong organizational skills, attention to detail, and the ability to prioritize and manage multiple projects effectively.
- Confidentiality: High discretion when handling sensitive and confidential information.
- Communication Skills: Excellent communication skills in English, with the ability to communicate in French being a plus. Comfortable engaging with colleagues at all levels, both verbally and in writing.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As a strategic advisor and thought partner to leaders, you will work to elevate leadership effectiveness, strengthen organizational health, and build the programs and frameworks required to support a fast-growing company. This role is ideal for someone who has a proven track record of influencing senior leaders, building and operationalizing people programs, and delivering high-quality, context-informed solutions in partnership with cross-functional teams.
We’re seeking an experienced Senior People Business Partner to support our Marketing, Finance, People, and Operations organizations. In this role, you will be a key contributor in shaping a high-impact People Business Partnership function that drives high performance, engagement, and scalable growth across the business.
What You’ll Do:- Strategic Partnership: Act as a trusted advisor to Marketing, Finance, People, and Operations leaders, providing coaching, guidance, and insights that strengthen leadership effectiveness and support high performance.
- People Strategy Development: Build and execute people strategies that enhance team performance, employee engagement, organizational effectiveness, and long-term growth.
- Program Design & Optimization: Design, implement, and continuously improve people programs across performance, development, engagement, and career progression.
- Cross-Functional Collaboration: Partner closely with People Operations, Talent Acquisition, and other People teams to ensure alignment, consistency, and operational excellence.
- Change Management & Workforce Planning: Lead change initiatives and support organizational design, workforce planning, and talent movement to ensure the right people are in the right roles.
- Data-Informed Decision-Making: Use people analytics and qualitative insights to diagnose issues, identify opportunities, and measure the impact of people strategies and programs.
- Leadership & Employee Enablement: Deliver training, coaching, and tools that build capability, develop leaders, and foster a culture of continuous learning and growth.
- Education & Credentials: Bachelor’s degree in Human Resources, Business Administration, or a related field; CHRP designation is a plus.
- Experience: Minimum of 4+ years in a people business partnership or advisory role with a proven ability to collaborate with leadership across various functions.
- Expertise: Strong understanding of HR legislation and labor standards, with advanced knowledge in key people practices such as talent and performance management, succession planning, and employee engagement.
- Program Development: Proven ability to develop and implement people programs that cater to the unique needs of client success, marketing, finance, and operational teams.
- Project Leadership: Demonstrated skills in project and change management, with the capability to lead initiatives in fast-paced, evolving environments.
- Organizational Excellence: Strong organizational skills, attention to detail, and the ability to prioritize and manage multiple projects effectively.
- Confidentiality: High discretion when handling sensitive and confidential information.
- Communication Skills: Excellent communication skills in English, with the ability to communicate in French being a plus. Comfortable engaging with colleagues at all levels, both verbally and in writing.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Ready to apply?
Apply to MaintainX
Sr. Manager, Talent Acquisition - GTM
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're scaling the Revenue org from North America into EMEA and LATAM, and we need the talent leadership layer to match.
The role
We're looking for a Sr. Manager, Talent for Revenue to lead the recruiting function behind our entire go-to-market motion — from lead generation through post-sales. This is a manager-of-managers role. You'll lead a team of Talent Partners, set the Revenue hiring strategy with our EVP Sales and his leaders, and own the function's outcomes. You will not carry a personal req load. Your job is to make every recruiter on your team great, every search predictable, and every hiring manager partnership tight.
You'll report directly to the VP Talent and partner closely with the EVP Sales and his leadership team across Sales, Sales Development, Customer Success, Sales Engineering, Professional Services, and Partnerships — covering the US, Canada, the UK, EMEA, and LATAM.
What you'll do
- Lead the Revenue talent team. Manage a team of Talent Partners (manager-track and IC) covering Sales, SDR/XDR, Customer Success, Sales Engineering, Professional Services, and Partnerships. Hire, coach, and level up the team. Run a development cadence that turns strong ICs into senior recruiters.
- Own the full Revenue hiring plan. Translate the EVP Sales's plan into a sourcing strategy, capacity model, and weekly pipeline — across AEs, ADs, ISRs, SDRs, XDRs, CS, AM, SE, Pro Services, and Partnerships. Allocate reqs across the team. Reforecast every time the plan changes — and on a Revenue team, the plan changes.
- Run the operating cadence with Revenue leadership. Stand up weekly pipeline reviews with the CRO and his direct reports. Deliver clean dashboards on funnel health, time-to-fill, ramp readiness, and offer acceptance. Surface bottlenecks early and own the fix.
- Build the international hiring engine. Partner with the CRO and People Ops on EMEA and LATAM expansion — entity setup, comp localization, and recruiter coverage by region. Make sure a hire in London, São Paulo, or Madrid runs as cleanly as one in Raleigh.
- Drive interview quality and bar discipline. Own the structure of Revenue interview loops — discovery sims, deal-cycle case studies, role-plays, and exec panels. Calibrate interviewers, enforce scorecard discipline, run the debrief standard. When the bar slips, you call it.
- Reduce reliance on contingency agencies. Build the internal team capacity, sourcing tooling, and pipeline depth that compresses time-to-hire on tier 2/3 Revenue roles. Reserve agency partnerships for retained search where it's actually the right tool.
- Own your numbers. This team runs on data. You'll own team-level and function-level metrics: time-to-fill, offer acceptance rate, sourcing response rates, screen-to-onsite conversion, ramp readiness, and recruiter productivity. You'll be measured on outcomes, not activity.
What you bring
- 8+ years in Revenue / GTM recruiting, with at least 3 years leading a team of recruiters at a high-growth SaaS company.
- Demonstrated track record of building Revenue pipelines across the full GTM stack — SDR/BDR, AE (SMB through Enterprise), CS/AM, SE, and Sales leadership.
- Experience hiring internationally — UK and EMEA at minimum; LATAM is a strong plus. You understand the operational realities of entity setup, comp localization, and time-zone-distributed recruiting.
- Operator's instincts. You can pull your own pipeline reports, design a capacity model, and forecast hires by quarter without a separate ops partner.
- Experience scaling structured interview processes for Revenue — calibrated scorecards, role-play discipline, debrief standards, interviewer training.
- Comfort with modern ATS platforms (Ashby strongly preferred, Greenhouse / Lever acceptable) and the Revenue sourcing stack (LinkedIn Recruiter, RepVue, Juicebox, direct outreach).
- A point of view on how to partner with a CRO and his leaders without being subservient to them. You can push back when the bar slips, and you can hold a calibration line when the pipeline is thin.
What's in it for you
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A work culture where:
- You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
Sr. Manager, Talent Acquisition - EPD
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and building the talent leadership layer to match.
The role
We're looking for a Sr. Manager, Talent for Engineering, Product, and Design to lead the recruiting function that builds the team behind our platform. This is a manager-of-managers role — you'll lead a team of Talent Partners and Coordinators, set the EPD hiring strategy with our engineering and product leaders, and own the function's outcomes. You will not carry a personal req load. Your job is to make every recruiter on your team great, every search predictable, and every hiring manager partnership tight.
You'll report directly to the VP Talent and partner closely with our CTO and our VPs of Engineering, Product, and Design to deliver against an EPD hiring plan that includes some of our most competitive senior technical roles.
What you'll do
- Lead the EPD talent team. Manage a team of Talent Partners (manager-track and IC) and partner closely with Talent Coordinators. Hire, coach, and level up the team. Run a development cadence that turns strong ICs into senior recruiters.
- Own the EPD hiring plan. Translate EPD's hiring goals into a sourcing strategy, capacity plan, and weekly pipeline. Allocate reqs across the team based on workload and skill. Reforecast when the plan changes — and it will.
- Run the operating cadence with EPD leadership. Stand up weekly pipeline reviews with engineering, product, and design leaders. Deliver clean dashboards on funnel health, time-to-fill, and offer acceptance rate. Surface bottlenecks early and own the fix.
- Drive interview quality and bar discipline. Own the structure and consistency of multi-stage technical loops — coding (CodeSignal), system design, take-home challenges, and exec panels. Calibrate interviewers, enforce scorecard discipline, run the debrief standard. When the bar slips, you call it.
- Build pipelines for the hardest roles. Partner with your team to develop talent maps across AI/ML, platform, infrastructure, and senior engineering leadership. You don't carry reqs, but you know every active candidate at the staff and principal level — and you step in to close when leverage is needed.
- Own your numbers. This team runs on data. You'll own team-level and function-level metrics: time-to-fill, offer acceptance rate, sourcing response rates, screen-to-onsite conversion, and recruiter productivity. You'll be measured on outcomes, not activity.
What you bring
- 8+ years in technical recruiting, with at least 3 years leading a team of recruiters at a high-growth SaaS or infrastructure company.
- Demonstrated track record of building EPD pipelines that close senior and staff-level engineers in competitive markets (SF, Toronto, Montreal are our primary markets).
- Operator's instincts. You can pull your own pipeline reports, design a capacity model, and forecast hires by quarter without a separate ops partner.
- Experience scaling structured interview processes — calibrated scorecards, debrief discipline, interviewer training.
- Comfort with modern ATS platforms (Ashby strongly preferred, Greenhouse / Lever acceptable).
- A strong preference for candidates who have led teams recruiting for AI/ML, platform engineering, or developer tools.
- A point of view on how to partner with senior engineering and product leaders without being subservient to them. You can push back when the bar slips.
What's In It For You:
- Competitive salary and meaningful equity opportunities await you!
- Comprehensive healthcare, dental, and vision coverage to keep you healthy!
- 401(k) / RRSP enrolment program to secure your future!
- Enjoy a generous PTO policy — take what you need!
- A vibrant work culture where:
- You’ll collaborate with talented individuals from around the globe who embody the MaintainX values: Smart, Humble, Optimist.
- We celebrate meritocracy, where your ideas and efforts are recognized and rewarded!
About Us:
Our mission is to deliver a single platform for maintenance, repair, and operations teams to keep the physical world running smoothly. We believe that the greatest asset in any organization is its people. That’s why we’ve built an intuitive, mobile-first solution designed to enhance productivity and collaboration across teams and locations.
MaintainX is committed to fostering a diverse environment. All qualified applicants are encouraged to apply, and we will consider all applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX est la plateforme de gestion de maintenance et d'actifs alimentée par l'IA, leader mondial, au service de plus de 13 000 clients, dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 M$ lors d'un financement de série D mené par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 M$. Nous avons été nommés au Forbes 2025 Cloud 100, le classement de référence des 100 meilleures entreprises cloud privées au monde.
Nous connaissons une croissance rapide et recrutons les talents à la hauteur de nos ambitions.
Le poste :
Nous recherchons un(e) Partenaire principal(e) en acquisition de talents pour prendre en charge le recrutement complet dans les domaines de l'Ingénierie, du Produit et du Design. Il s'agit d'un rôle de contributeur individuel à haute performance — pas un rôle de joueur-entraîneur. Vous gérerez un portefeuille complet de postes techniques et produit, travaillerez directement avec les responsables ingénierie, les leaders produit et l'équipe design, et piloterez les recherches de l'ouverture du poste jusqu'à la clôture.
Vous relèverez du Responsable de l'équipe TA (EPD) et travaillerez aux côtés d'une équipe de Partenaires Talents et de Coordinateurs répartis entre San Francisco, Montréal et Toronto.
Vos responsabilités :
- Piloter l'intégralité du cycle de recrutement EPD. Gérer les recherches de bout en bout pour les ingénieurs logiciels, les responsables ingénierie, les chefs de produit et les designers produit. Vous êtes le responsable unique du processus, de la prise de brief jusqu'à l'acceptation de l'offre.
- Sourcer et conclure avec des talents techniques seniors. Construire des viviers de candidats pour des postes difficiles à pourvoir dans les domaines du backend, frontend, mobile, ML/IA, plateforme et infrastructure. Nous sommes en compétition avec les meilleures entreprises SaaS pour attirer les talents — et vous devez remporter ces batailles.
- Mettre en place des processus d'entretien structurés. Accompagner les candidats à travers des parcours techniques multi-étapes incluant la conception de systèmes, des évaluations de code (CodeSignal), des exercices à domicile et des panels exécutifs. Maintenir la dynamique avec chaque candidat.
- Être un conseiller stratégique pour les responsables du recrutement. Animer des briefs de calibration, définir des stratégies de recherche et présenter des bilans hebdomadaires du pipeline avec des données. Savoir s'opposer lorsque les critères sont revus à la baisse. Être propriétaire de la relation, pas seulement du processus.
- Maîtriser vos indicateurs. Cette équipe fonctionne à la donnée. Vous serez responsable de vos métriques : taux de réponse au sourcing, conversion entretien-présentiel, délai de recrutement, taux d'acceptation des offres. Vous serez évalué(e) sur les résultats, pas sur l'activité.
Ce que vous apportez :
- 6+ ans d'expérience en recrutement technique cycle complet, dont au moins 3 ans axés sur des postes d'ingénieurs logiciels dans des entreprises SaaS ou d'infrastructure en forte croissance.
- Bilan démontré dans la conclusion d'offres avec des ingénieurs seniors et de niveau staff dans des marchés compétitifs (SF, Toronto, Montréal sont nos marchés principaux).
- Solides compétences en sourcing via LinkedIn Recruiter, GitHub et approche directe. Vous construisez des viviers de zéro — les candidatures entrantes seules ne suffiront pas ici.
- Expérience dans la conduite de processus d'entretien structurés avec des grilles de calibration et des standards de débriefs.
- Aisance avec les données : vous savez extraire vos propres rapports de pipeline, calculer les taux de passage et présenter la santé de l'entonnoir à la direction.
- Expérience avec les plateformes ATS modernes (Ashby fortement préféré, Greenhouse/Lever acceptés).
- Forte préférence pour les candidat(e)s ayant recruté pour des postes en IA/ML, ingénierie de plateforme ou outils pour développeurs.
Ce que nous vous offrons :
- Salaire compétitif et opportunités d'équité significatives.
- Couverture santé, dentaire et vision.
- Programme d'adhésion 401(k) / REER.
- Congés illimités selon vos besoins.
- Une culture de travail où :
- Vous travaillerez aux côtés de collègues du monde entier qui reflètent les valeurs de MaintainX : Smart Humble Optimist (Intelligent, Humble, Optimiste).
- Nous croyons en la méritocratie, où les idées et les efforts sont célébrés publiquement.
À propos de nous :
Notre mission est de fournir une plateforme unique aux équipes de maintenance, de réparation et d'exploitation pour maintenir le monde physique en marche. Nous croyons que le plus grand atout de toute organisation, ce sont ses collaborateurs. C'est pourquoi nous avons conçu une solution intuitive et mobile-first pour améliorer la productivité et la collaboration entre équipes et sites.
MaintainX s'engage à créer un environnement diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le genre, l'identité ou l'expression de genre, l'orientation sexuelle, l'origine nationale, la génétique, le handicap, l'âge ou le statut d'ancien combattant.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
- Develop and maintain strong relationships with customers, becoming a trusted advisor and advocate for their success.
- Collaborate with sales and customer support teams to identify opportunities for upsell and cross-sell.
- Conduct product demonstrations, training sessions and webinars to ensure customers are fully onboarded and able to use our products effectively.
- Monitor product usage and key performance indicators and perform Quarterly Business Reviews with leadership staff and champions.
- Resolve customer issues and concerns, working closely with internal teams to ensure timely resolution.
- Mitigate churn by proactively identifying lagging facilities within an enterprise organization and presenting strategies to improve their product adoption and overall value.
- Leverage behavioural data to segment your book of business and develop communication strategies driving the greatest impact at scale.
- 5+ years of experience in Customer Success in B2B SaaS/Software managing an Enterprise book of business.
- 5+ years of experience in customer facing roles, preferably in a software company.
- Experience managing enterprise accounts with multiple stakeholders, departments, and implementation cycles.
- Proven track record of driving customer success and retention.
- Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Experience conducting product demonstrations and training sessions.
- Analytical mindset with experience using data to drive decisions and improve customer success.
- Comfortable working in a fast-paced, dynamic environment.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX est la plateforme la plus utilisée au monde en matière de gestion des actifs et d'intelligence du travail pour les environnements industriels et de première ligne, avec plus de 13 000 clients dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 millions de dollars lors de notre série D, menée par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 millions de dollars, et évaluant l’entreprise à 2,5 milliards de dollars. Nous figurons également au prestigieux classement Forbes Cloud 100 2025, qui répertorie les 100 meilleures entreprises infonuagiques privées à l'échelle mondiale.
Le responsable de la réussite client pour les entreprises sera chargé de favoriser la réussite et la fidélisation des clients de notre segment des entreprises. À ce poste, vous travaillerez en étroite collaboration avec nos directeurs de compte et nos équipes de soutien à la clientèle afin d’établir des relations solides avec les clients, de comprendre leurs besoins et de les aider à atteindre leurs objectifs à l’aide de nos produits logiciels. Vous serez l’un des principaux interlocuteurs de nos clients les plus importants et les plus complexes, les aidant à s’adapter et à adopter nos produits, leur fournissant formation et soutien, et veillant à leur satisfaction continue.
Vos missions :
Développer et entretenir des relations solides avec les clients, en devenant un conseiller de confiance et un allié de leur réussite.
Collaborer avec les équipes de vente et de soutien à la clientèle pour identifier les occasions de vente incitative et de vente croisée.
Organiser des démonstrations de produits, des séances de formation et des webinaires pour s’assurer que les clients sont pleinement intégrés et capables d’utiliser nos produits efficacement.
Surveiller l’utilisation des produits et les indicateurs de performance clés, et réaliser des revues d’affaires trimestrielles avec
Traduit avec DeepL.com (version gratuite)
Ready to apply?
Apply to MaintainX
MaintainX est la plateforme la plus utilisée au monde en matière de gestion des actifs et d'intelligence du travail pour les environnements industriels et de première ligne, avec plus de 13 000 clients dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 millions de dollars lors de notre série D, menée par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 millions de dollars, et évaluant l’entreprise à 2,5 milliards de dollars. Nous figurons également au prestigieux classement Forbes Cloud 100 2025, qui répertorie les 100 meilleures entreprises infonuagiques privées à l'échelle mondiale.
Le Consultant en Intégration joue un rôle crucial dans le processus post-vente de notre entreprise, travaillant en étroite collaboration avec les clients pour diriger et livrer des projets d'intégration. En tant qu'expert en intégration de systèmes et en nos offres de produits, vous guiderez les clients tout au long du processus d'intégration, en assurant une mise en œuvre fluide et réussie. Vos responsabilités incluent la gestion de projet, l'expertise technique et la gestion des relations clients pour garantir la satisfaction des clients et le succès des projets.
Ce que vous ferez :
- Diriger les projets d'intégration de l'initiation à la conclusion, en veillant à ce que les délais et les jalons du projet soient respectés.
- Collaborer avec les clients pour définir et respecter la portée, les objectifs et les livrables du projet.
- Évaluer les systèmes et les besoins des clients pour concevoir des solutions d'intégration efficaces.
- Résoudre les problèmes techniques et fournir des solutions pendant le processus d'intégration.
- Appliquer vos compétences techniques pour fournir des conseils d'intégration experts sur la meilleure utilisation de nos API REST ouvertes.
- Créer et présenter des plans d'intégration détaillés et exploitables permettant à MaintainX et à nos clients de comprendre et d'exécuter l'ensemble de nos processus d'intégration.
- Servir de point de contact principal pour les clients pendant les projets d'intégration.
- Maintenir des relations solides avec les clients en offrant un service et un support exceptionnels.
- Former le personnel des clients à utiliser efficacement les systèmes intégrés.
- Travailler avec les équipes d'Intégration, d'Ingénierie et de Produit de MaintainX pour prioriser et discuter des besoins des clients.
- Travailler directement avec les Ingénieurs des Ventes, les Architectes de Solutions et les Développeurs d'Intégration pour traduire les exigences des clients.
- Travailler en étroite collaboration avec les intégrateurs de solutions tiers pour communiquer les exigences des clients et gérer les projets d'intégration.
- Connaissance et capacité à parler efficacement des composants de la pile technologique : TypeScript / NodeJS / React / ReactNative / et MySQL.
À propos de vous :
- Expérience en consultation technique, y compris, mais sans s'y limiter, des rôles antérieurs en architecture de solutions, ingénierie des ventes, gestion de produit ou développement logiciel.
- Capacité à comprendre comment organiser et consolider les données des clients dans divers formats et à partir de diverses applications sources.
- Excellentes compétences en gestion de projet et capacité à diriger des équipes transversales.
- Maîtrise des langages de programmation (JavaScript), des API et de la transformation des données.
- Capacité à traduire les exigences métier en solutions techniques.
- Orientation vers les détails et les processus, avec la capacité de gérer des projets impliquant des parties prenantes externes et internes.
- Esprit critique et suffisamment débrouillard pour trouver des solutions rapidement pour les clients.
- Excellentes compétences en communication écrite, verbale et client.
- Expérience avec des outils d'intégration tels que Workato, Boomi, Tray.io et/ou Zapier.
Atouts supplémentaires :
- Diplôme de baccalauréat en informatique, systèmes d'information de gestion, ingénierie ou domaine connexe.
- Expérience avec les ERP tels que SAP, Oracle, NetSuite, Microsoft Dynamics, Sage et autres intégrations tierces.
- Expérience dans l'industrie manufacturière.
- Connaissance des capteurs IoT, des historiens, des SCADA, des PLC et des technologies de l'industrie 4.0.
Ce que nous offrons :
- Salaire compétitif et opportunités de participation au capital.
- Couverture santé, dentaire et vision.
- Programme d'inscription au 401(k) / RRSP.
- Politique de congés illimités.
- Une culture de travail où :
- Vous travaillerez aux côtés de personnes à travers le monde qui reflètent les valeurs de MaintainX : Intelligent, Humble, Optimiste.
- Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.
À propos de nous :
Notre mission est d’offrir une plateforme unique aux équipes de maintenance, de réparation et d’exploitation afin de maintenir le monde physique en fonctionnement. Nous croyons que le plus grand atout d’une organisation, ce sont les personnes qui en font partie. C’est pourquoi nous avons conçu une solution intuitive, axée sur le mobile, pour favoriser la productivité et la collaboration entre les équipes et les différents sites.
MaintainX s'engage à créer un environnement diversifié. Tous les candidats qualifiés recevront une considération pour l'emploi sans égard à la race, la couleur, la religion, le genre, l'identité ou l'expression de genre, l'orientation sexuelle, l'origine nationale, la génétique, le handicap, l'âge ou le statut de vétéran.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
We are currently seeking a talented and motivated Customer Success Manager to join our team.
As a Customer Success Manager (CSM) at MaintainX, you’ll be a strategic partner to our customers and drive value, retention and growth. Our CSMs are not just support partners, they are product experts, risk detectives, and strategic time managers who balance proactive engagements with scale impact efficiently across their book of business.
This isn’t a standard playbook-following role. We’re looking for someone who can juggle competing priorities, prioritize the most impactful customer engagements and adopt scalable 1:many strategies to drive adoption and account growth.
What you’ll do:
Account Ownership and Prioritization
- Manage a book of accounts with a focus on segmentation and strategic prioritization.
- Create and execute success plans aligned with customer business objectives and value metrics.
- Monitor account health using data and behavioral indicators to adapt engagement strategies.
Product Adoption and Retention
- Deliver end user training and enablement through both 1:1 and 1:many formats (e.g., webinars, workshops, learning series).
- Build strong, trust-based relationships with key stakeholders and multi-thread within accounts.
- Lead Business Impact Reviews and Tune-Ups (our spin on health checks) to demonstrate ROI and deepen strategic alignment.
- Partner with Sales and Support to identify upsell opportunities and expansion paths.
Risk Mitigation & Support
- Identify and address early signs of churn through data and sentiment analysis and activate retention plays.
- Serve as a primary escalation point and coordinate cross-functional resolution efforts.
Value Realization
- Regularly communicate product value via impact reporting and usage insights.
- Funnel product feedback from customers to internal teams, contributing to product roadmap evolution.
- Contribute to the evolution of our CSM team’s playbooks, systems, and culture.
About you:
- 2+ years of rocking it in Customer Success at a B2B SaaS or software company, you know what it takes to keep customers happy and engaged.
- A proven knack for making customers stick around, you’ve got the results to show with your retention and growth numbers.
- Top-notch communicator and natural relationship builder, whether it’s Zoom, email, or face-to-face, you make people feel heard and supported.
- You’ve led live product demos and training sessions that leave users excited and confident (bonus points if you make it look effortless).
- A sharp eye for spotting trouble early, you know how to flag risks and turn them into wins.
- Comfortable diving into data, you’ve got an analytical mindset and use insights to level up the customer experience.
- You thrive in fast-paced, ever-evolving environments, where no two days are the same — and you wouldn’t have it any other way!
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX est la plateforme la plus utilisée au monde en matière de gestion des actifs et d'intelligence du travail pour les environnements industriels et de première ligne, avec plus de 13 000 clients dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 millions de dollars lors de notre série D, menée par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 millions de dollars, et évaluant l’entreprise à 2,5 milliards de dollars. Nous figurons également au prestigieux classement Forbes Cloud 100 2025, qui répertorie les 100 meilleures entreprises infonuagiques privées à l'échelle mondiale.
Nous recherchons actuellement un(e) Gestionnaire de la réussite des clients talentueux(se) et motivé(e) pour rejoindre notre équipe.
En tant que Gestionnaire de la réussite des clients chez MaintainX, vous serez un partenaire stratégique pour nos clients et contribuerez à créer de la valeur, à favoriser la fidélisation et à stimuler la croissance.
Nos Gestionnaires de la réussite des clients ne sont pas seulement des partenaires d’assistance : ce sont des experts produits, des détecteurs de risques et des gestionnaires de temps stratégiques qui équilibrent les actions proactives avec des impacts à grande échelle sur l’ensemble de leur portefeuille de comptes.
Ce poste ne suit pas un manuel classique. Nous recherchons quelqu’un capable de gérer des priorités concurrentes, de prioriser les engagements clients les plus impactants et d’adopter des stratégies évolutives de type 1:plusieurs pour stimuler l’adoption et la croissance des comptes.
Ce que vous ferez:
Gestion de comptes et priorisation
- Gérer un portefeuille de comptes avec une segmentation et une priorisation stratégique.
- Créer et exécuter des plans de réussite alignés sur les objectifs métiers des clients et les indicateurs de valeur.
- Surveiller la santé des comptes à l’aide de données et d’indicateurs comportementaux pour adapter les stratégies d’engagement.
Adoption du produit et rétention
- Dispenser des formations et sessions d’habilitation aux utilisateurs finaux en formats 1:1 ou 1:plusieurs (webinaires, ateliers, séries de formation).
- Établir des relations de confiance solides avec les parties prenantes clés et développer une approche multi-interlocuteurs dans les comptes.
- Mener des revues d’impact métier et des Tune-Ups (notre version des bilans de santé) pour démontrer le ROI et approfondir l’alignement stratégique.
- Collaborer avec les équipes Ventes et Support pour identifier les opportunités de vente additionnelle et de développement.
Réduction des risques et support
- Identifier les signes précoces de désengagement grâce à l’analyse de données et de sentiment, et déclencher des actions de rétention.
- Servir de point d’escalade principal et coordonner les efforts de résolution interfonctionnels.
Valorisation
- Communiquer régulièrement sur la valeur du produit via des rapports d’impact et des analyses d’usage.
- Transmettre les retours clients aux équipes internes pour contribuer à l’évolution de la feuille de route produit.
- Contribuer à l’évolution des manuels, systèmes et de la culture de notre équipe de la réussite des clients.
À propos de vous:
- 2+ ans d’expérience réussie en réussite client dans une entreprise B2B SaaS ou un éditeur de logiciel ; vous savez ce qu’il faut pour rendre les clients satisfaits et engagés.
- Un talent avéré pour fidéliser les clients, avec des résultats à l’appui en termes de rétention et de croissance.
- Excellentes compétences en communication et aisance relationnelle, que ce soit par Zoom, email ou en personne : vous savez faire en sorte que les gens se sentent écoutés et soutenus.
- Expérience avérée dans l’animation de démonstrations produits et de sessions de formation en direct laissant les utilisateurs confiants et enthousiastes (bonus si cela vous paraît facile).
- Un esprit aiguisé pour détecter les problèmes en amont, avec la capacité de transformer les risques en succès.
- À l’aise avec les données, doté(e) d’un esprit analytique, vous exploitez les insights pour améliorer l’expérience client.
- Vous vous épanouissez dans un environnement rapide et en constante évolution, où chaque jour est différent — et c’est exactement ce que vous recherchez !
Quels sont les avantages pour vous?:
- Un salaire compétitif et des opportunités d'équité significatives.
- Couverture des soins de santé, des soins dentaires et de la vue.
- Programme d'inscription 401(k) / RRSP.
- Prenez les congés dont vous avez besoin.
- Une culture du travail où :
- Vous travaillerez aux côtés de personnes du monde entier qui reflètent les valeurs de MaintainX : Intelligents, Humbles, Optimistes.
- Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.
Qui sommes-nous :
Notre mission est d’offrir une plateforme unique aux équipes de maintenance, de réparation et d’exploitation afin de maintenir le monde physique en fonctionnement. Nous croyons que le plus grand atout d’une organisation, ce sont les personnes qui en font partie. C’est pourquoi nous avons conçu une solution intuitive, axée sur le mobile, pour favoriser la productivité et la collaboration entre les équipes et les différents sites.
MaintainX s'engage à créer un environnement diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans considération de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, d'invalidité, d'âge ou de statut d'ancien combattant.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
As a Customer Success Manager (CSM) at MaintainX, you’ll be a strategic partner to our customers and drive value, retention and growth. Our CSMs are not just support partners, they are product experts, risk detectives, and strategic time managers who balance proactive engagements with scale impact efficiently across their book of business.
This isn’t a standard playbook-following role. We’re looking for someone who can juggle competing priorities, prioritize the most impactful customer engagements and adopt scalable 1:many strategies to drive adoption and account growth.
What you’ll do:
Account Ownership and Prioritization
- Manage a book of accounts with a focus on segmentation and strategic prioritization.
- Create and execute success plans aligned with customer business objectives and value metrics.
- Monitor account health using data and behavioral indicators to adapt engagement strategies.
Product Adoption and Retention
- Deliver end user training and enablement through both 1:1 and 1:many formats (e.g., webinars, workshops, learning series).
- Build strong, trust-based relationships with key stakeholders and multi-thread within accounts.
- Lead Business Impact Reviews and Tune-Ups (our spin on health checks) to demonstrate ROI and deepen strategic alignment.
- Partner with Sales and Support to identify upsell opportunities and expansion paths.
Risk Mitigation & Support
- Identify and address early signs of churn through data and sentiment analysis and activate retention plays.
- Serve as a primary escalation point and coordinate cross-functional resolution efforts.
Value Realization
- Regularly communicate product value via impact reporting and usage insights.
- Funnel product feedback from customers to internal teams, contributing to product roadmap evolution.
- Contribute to the evolution of our CSM team’s playbooks, systems, and culture.
About you:
- 2+ years of rocking it in Customer Success at a B2B SaaS or software company, you know what it takes to keep customers happy and engaged.
- A proven knack for making customers stick around, you’ve got the results to show with your retention and growth numbers.
- Top-notch communicator and natural relationship builder, whether it’s Zoom, email, or face-to-face, you make people feel heard and supported.
- You’ve led live product demos and training sessions that leave users excited and confident (bonus points if you make it look effortless).
- A sharp eye for spotting trouble early, you know how to flag risks and turn them into wins.
- Comfortable diving into data, you’ve got an analytical mindset and use insights to level up the customer experience.
- You thrive in fast-paced, ever-evolving environments, where no two days are the same — and you wouldn’t have it any other way!
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
The Integrations Consultant plays a crucial role in our company's post-sales process, working closely with clients to lead and deliver integration projects. As a subject matter expert in system integration and our product offerings, you will guide clients through the integration process, ensuring a seamless and successful implementation. Your responsibilities include project management, technical expertise, and client relationship management to ensure client satisfaction and project success.
What you’ll do:
- Lead integration projects from initiation to completion, ensuring project timelines and milestones are met.
- Collaborate with clients to define and adhere to project scope, objectives, and deliverables.
- Assess client systems and requirements to design effective integration solutions
- Troubleshoot technical issues and provide solutions during the integration process.
- Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs.
- Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes.
- Serve as the primary point of contact for clients during integration projects.
- Maintain strong client relationships by providing exceptional service and support.
- Train client personnel on how to use integrated systems effectively.
- Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs.
- Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements.
- Work closely with third-party solution integrators to communicate client requirements and manage integration projects.
- Knowledge of and ability to speak effectively to Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL.
About you:
- Experience in technical consulting. This may include, but is not limited to, prior roles in solutions architecture, sales engineering, product management, or software development.
- An ability to understand how to organize and consolidate customers’ data in various formats and from various source applications.
- Excellent project management skills and the ability to lead cross-functional teams.
- Proficiency in programming languages (JavaScript), APIs, and data transformation.
- Ability to translate business requirements into technical solutions.
- Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders.
- Critical thinking mindset and scrappy enough to think on your feet for customers.
- Excellent written, verbal and client-facing communication skills.
- Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier.
Nice to have:
- Bachelor’s Degree in Computer Science, Management Information Systems, Engineering, or related field.
- Experience with ERPs such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and other 3rd party integrations.
- Experience in the manufacturing industry.
- Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
- Develop and maintain strong relationships with customers, becoming a trusted advisor and advocate for their success.
- Collaborate with sales and customer support teams to identify opportunities for upsell and cross-sell.
- Conduct product demonstrations, training sessions and webinars to ensure customers are fully onboarded and able to use our products effectively.
- Monitor product usage and key performance indicators and perform Quarterly Business Reviews with leadership staff and champions.
- Resolve customer issues and concerns, working closely with internal teams to ensure timely resolution.
- Mitigate churn by proactively identifying lagging facilities within an enterprise organization and presenting strategies to improve their product adoption and overall value.
- Leverage behavioural data to segment your book of business and develop communication strategies driving the greatest impact at scale.
- 5+ years of experience in Customer Success in B2B SaaS/Software managing an Enterprise book of business.
- 5+ years of experience in customer facing roles, preferably in a software company.
- Experience managing enterprise accounts with multiple stakeholders, departments, and implementation cycles.
- Proven track record of driving customer success and retention.
- Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Experience conducting product demonstrations and training sessions.
- Analytical mindset with experience using data to drive decisions and improve customer success.
- Comfortable working in a fast-paced, dynamic environment.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
- Develop and maintain strong relationships with customers, becoming a trusted advisor and advocate for their success.
- Collaborate with sales and customer support teams to identify opportunities for upsell and cross-sell.
- Conduct product demonstrations, training sessions and webinars to ensure customers are fully onboarded and able to use our products effectively.
- Monitor product usage and key performance indicators and perform Quarterly Business Reviews with leadership staff and champions.
- Resolve customer issues and concerns, working closely with internal teams to ensure timely resolution.
- Mitigate churn by proactively identifying lagging facilities within an enterprise organization and presenting strategies to improve their product adoption and overall value.
- Leverage behavioural data to segment your book of business and develop communication strategies driving the greatest impact at scale.
- 5+ years of experience in Customer Success in B2B SaaS/Software managing an Enterprise book of business.
- 5+ years of experience in customer facing roles, preferably in a software company.
- Experience managing enterprise accounts with multiple stakeholders, departments, and implementation cycles.
- Proven track record of driving customer success and retention.
- Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Experience conducting product demonstrations and training sessions.
- Analytical mindset with experience using data to drive decisions and improve customer success.
- Comfortable working in a fast-paced, dynamic environment.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
The Integration Developer plays a critical role in our post-sales team by collaborating closely with Integration Consultants to design, develop, and implement customized integration solutions that address our clients' unique integration needs. This position requires a deep understanding of integration technologies, excellent teamwork, and technical expertise to ensure the successful delivery of integration projects.
What you’ll do:
- Work in partnership with Integration Consultants to understand client integration requirements and business processes.
- Collaboratively design, develop, and implement integration solutions that align with client objectives.
- Provide technical guidance and support to Integration Consultants and clients.
- Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs.
- Design and develop customized integration solutions, leveraging relevant APIs, connectors, and data transformation techniques.
- Work with the MaintainX Engineering and Product Team to prioritize and discuss customer integration requirements.
- Knowledge of Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL.
- Ensure the reliability, security, and performance of integration solutions through rigorous testing and quality assurance.
- Create and maintain detailed technical documentation, including technical specifications, code documentation, and progress reports.
- Communicate project status and technical details to both internal teams and clients.
- Assist in debugging and troubleshooting technical issues that may arise during the integration process.
- Provide ongoing technical support to clients, ensuring their integration projects run smoothly.
- Work in close coordination with cross-functional teams, including Integration Consultants, project management, and other relevant stakeholders, to ensure seamless project delivery.
- Participate in project planning, scoping, and timeline management.
About you:
- 3+ years experience in software development. This may include, but is not limited to, prior roles in solutions architecture, software engineering, or software development.
- Bachelor’s Degree in Computer Science, Management Information Systems, Engineering, or related field.
- An ability to understand how to organize and consolidate customers’ data in various formats and from various source applications.
- Proficiency in programming languages (JavaScript), APIs, middleware platforms, and data transformation.
- Ability to translate business requirements into technical solutions.
- Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders.
- Strong problem-solving and debugging skills.
- Critical thinking mindset and scrappy enough to think on your feet for customers.
- Excellent written and verbal communication skills.
- Ability to adapt to evolving project requirements and effectively work in a team.
Bonus if you have:
- Experience with ERPs such as SAP, Oracle, JD Edwards, NetSuite, Microsoft Dynamics AX, Sage Intaact ,and other 3rd party integrations.
- Experience in the manufacturing industry.
- Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies.
- Familiar with Integration Tools such as Workato, Tray.io, and/or Zapier.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
As the Manager of Integrations Delivery you are responsible for leading a team of integration consultants who deliver client-facing integration services and solutions. You will coordinate with cross-functional teams, and ensure a smooth transition from sales to implementation of integrations while maintaining high levels of client satisfaction. You will focus on team development, project oversight, and the continuous improvement of integration delivery standards—driving both operational excellence and client satisfaction across all engagements.
What you’ll do:
- Lead, mentor, and manage a team of integration consultants responsible for delivering implementation and configuration of integration solutions.
- Oversee day-to-day operations and performance of consultants across multiple client projects and workstreams.
- Ensure consistent application of delivery methodologies, documentation standards, and integration best practices.
- Serve as a senior escalation point for client and internal delivery issues related to integration scope and execution.
- Partner with integration solution consultants to ensure alignment of consultant deliverables with solution design.
- Monitor consultant utilization, productivity, and professional development, ensuring capacity planning aligns with demand.
- Conduct regular performance reviews, set goals, and support career development for integration consultants.
- Collaborate with sales and delivery leadership to support scoping, resource planning, and pre-sales activities.
- Support quality assurance and post-implementation reviews to identify opportunities for improvement.
- Drive continuous improvement and an innovative mindset with the team for tools and processes finding efficiencies and ways to automate.
About you:
- Bachelor’s degree in Engineering or a related field.
- 5 years of experience in professional services, consulting, or systems integration delivery.
2+ years of experience managing or leading a team of consultants. - Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred.
Experience with integration platforms and concepts (e.g., APIs, middleware, iPaaS solutions like MuleSoft, Boomi, Workato, or Celigo). - Strong leadership and people management skills, with a track record of developing high-performing teams.
- Excellent communication and client relationship management abilities.
- Solid understanding of professional services delivery models and metrics (e.g., utilization, billable hours, CSAT).
- Proficient in using collaboration platforms (e.g., Confluence, Jira, Smartsheet).
- Comfortable in a fast-paced, client-facing environment with shifting priorities.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
As the Manager of Integrations Delivery you are responsible for leading a team of integration consultants who deliver client-facing integration services and solutions. You will coordinate with cross-functional teams, and ensure a smooth transition from sales to implementation of integrations while maintaining high levels of client satisfaction. You will focus on team development, project oversight, and the continuous improvement of integration delivery standards—driving both operational excellence and client satisfaction across all engagements.
What you’ll do:
- Lead, mentor, and manage a team of integration consultants responsible for delivering implementation and configuration of integration solutions.
- Oversee day-to-day operations and performance of consultants across multiple client projects and workstreams.
- Ensure consistent application of delivery methodologies, documentation standards, and integration best practices.
- Serve as a senior escalation point for client and internal delivery issues related to integration scope and execution.
- Partner with integration solution consultants to ensure alignment of consultant deliverables with solution design.
- Monitor consultant utilization, productivity, and professional development, ensuring capacity planning aligns with demand.
- Conduct regular performance reviews, set goals, and support career development for integration consultants.
- Collaborate with sales and delivery leadership to support scoping, resource planning, and pre-sales activities.
- Support quality assurance and post-implementation reviews to identify opportunities for improvement.
- Drive continuous improvement and an innovative mindset with the team for tools and processes finding efficiencies and ways to automate.
About you:
- Bachelor’s degree in Engineering or a related field.
- 5 years of experience in professional services, consulting, or systems integration delivery.
2+ years of experience managing or leading a team of consultants. - Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred.
Experience with integration platforms and concepts (e.g., APIs, middleware, iPaaS solutions like MuleSoft, Boomi, Workato, or Celigo). - Strong leadership and people management skills, with a track record of developing high-performing teams.
- Excellent communication and client relationship management abilities.
- Solid understanding of professional services delivery models and metrics (e.g., utilization, billable hours, CSAT).
- Proficient in using collaboration platforms (e.g., Confluence, Jira, Smartsheet).
- Comfortable in a fast-paced, client-facing environment with shifting priorities.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
The Integration Developer plays a critical role in our post-sales team by collaborating closely with Integration Consultants to design, develop, and implement customized integration solutions that address our clients' unique integration needs. This position requires a deep understanding of integration technologies, excellent teamwork, and technical expertise to ensure the successful delivery of integration projects.
What you’ll do:
- Work in partnership with Integration Consultants to understand client integration requirements and business processes.
- Collaboratively design, develop, and implement integration solutions that align with client objectives.
- Provide technical guidance and support to Integration Consultants and clients.
- Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs.
- Design and develop customized integration solutions, leveraging relevant APIs, connectors, and data transformation techniques.
- Work with the MaintainX Engineering and Product Team to prioritize and discuss customer integration requirements.
- Knowledge of Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL.
- Ensure the reliability, security, and performance of integration solutions through rigorous testing and quality assurance.
- Create and maintain detailed technical documentation, including technical specifications, code documentation, and progress reports.
- Communicate project status and technical details to both internal teams and clients.
- Assist in debugging and troubleshooting technical issues that may arise during the integration process.
- Provide ongoing technical support to clients, ensuring their integration projects run smoothly.
- Work in close coordination with cross-functional teams, including Integration Consultants, project management, and other relevant stakeholders, to ensure seamless project delivery.
- Participate in project planning, scoping, and timeline management.
About you:
- 3+ years experience in software development. This may include, but is not limited to, prior roles in solutions architecture, software engineering, or software development.
- Bachelor’s Degree in Computer Science, Management Information Systems, Engineering, or related field.
- An ability to understand how to organize and consolidate customers’ data in various formats and from various source applications.
- Proficiency in programming languages (JavaScript), APIs, middleware platforms, and data transformation.
- Ability to translate business requirements into technical solutions.
- Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders.
- Strong problem-solving and debugging skills.
- Critical thinking mindset and scrappy enough to think on your feet for customers.
- Excellent written and verbal communication skills.
- Ability to adapt to evolving project requirements and effectively work in a team.
Bonus if you have:
- Experience with ERPs such as SAP, Oracle, JD Edwards, NetSuite, Microsoft Dynamics AX, Sage Intaact ,and other 3rd party integrations.
- Experience in the manufacturing industry.
- Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies.
- Familiar with Integration Tools such as Workato, Tray.io, and/or Zapier.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
The Integration Developer plays a critical role in our post-sales team by collaborating closely with Integration Consultants to design, develop, and implement customized integration solutions that address our clients' unique integration needs. This position requires a deep understanding of integration technologies, excellent teamwork, and technical expertise to ensure the successful delivery of integration projects.
What you’ll do:
- Work in partnership with Integration Consultants to understand client integration requirements and business processes.
- Collaboratively design, develop, and implement integration solutions that align with client objectives.
- Provide technical guidance and support to Integration Consultants and clients.
- Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs.
- Design and develop customized integration solutions, leveraging relevant APIs, connectors, and data transformation techniques.
- Work with the MaintainX Engineering and Product Team to prioritize and discuss customer integration requirements.
- Knowledge of Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL.
- Ensure the reliability, security, and performance of integration solutions through rigorous testing and quality assurance.
- Create and maintain detailed technical documentation, including technical specifications, code documentation, and progress reports.
- Communicate project status and technical details to both internal teams and clients.
- Assist in debugging and troubleshooting technical issues that may arise during the integration process.
- Provide ongoing technical support to clients, ensuring their integration projects run smoothly.
- Work in close coordination with cross-functional teams, including Integration Consultants, project management, and other relevant stakeholders, to ensure seamless project delivery.
- Participate in project planning, scoping, and timeline management.
About you:
- 3+ years experience in software development. This may include, but is not limited to, prior roles in solutions architecture, software engineering, or software development.
- Bachelor’s Degree in Computer Science, Management Information Systems, Engineering, or related field.
- An ability to understand how to organize and consolidate customers’ data in various formats and from various source applications.
- Proficiency in programming languages (JavaScript), APIs, middleware platforms, and data transformation.
- Ability to translate business requirements into technical solutions.
- Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders.
- Strong problem-solving and debugging skills.
- Critical thinking mindset and scrappy enough to think on your feet for customers.
- Excellent written and verbal communication skills.
- Ability to adapt to evolving project requirements and effectively work in a team.
Bonus if you have:
- Experience with ERPs such as SAP, Oracle, JD Edwards, NetSuite, Microsoft Dynamics AX, Sage Intaact ,and other 3rd party integrations.
- Experience in the manufacturing industry.
- Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies.
- Familiar with Integration Tools such as Workato, Tray.io, and/or Zapier.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX est la plateforme la plus utilisée au monde en matière de gestion des actifs et d'intelligence du travail pour les environnements industriels et de première ligne, avec plus de 13 000 clients dont Duracell, Shell, Cintas et Brenntag. Nous avons levé 150 millions de dollars lors de notre série D, menée par Bessemer Venture Partners et Bain Capital Ventures, portant notre financement total à 254 millions de dollars, et évaluant l’entreprise à 2,5 milliards de dollars. Nous figurons également au prestigieux classement Forbes Cloud 100 2025, qui répertorie les 100 meilleures entreprises infonuagiques privées à l'échelle mondiale.
Le développeur/euse d'intégration joue un rôle essentiel dans notre équipe d'après-vente en collaborant étroitement avec les consultants en intégration pour concevoir, développer et mettre en œuvre des solutions d'intégration personnalisées qui répondent aux besoins uniques de nos clients en matière d'intégration. Ce poste requiert une compréhension approfondie des technologies d'intégration, un excellent travail d'équipe et une expertise technique pour assurer la réussite des projets d'intégration.
Ce que vous ferez:
- Travailler en partenariat avec les consultants en intégration pour comprendre les besoins d'intégration des clients et les processus opérationnels.
- Concevoir, développer et mettre en œuvre, en collaboration, des solutions d'intégration conformes aux objectifs du client.
- Fournir des conseils et une assistance techniques aux consultants en intégration et aux clients.
- Appliquer les compétences techniques pour fournir des conseils d'expert en intégration sur la manière d'utiliser au mieux nos API REST ouvertes.
- Concevoir et développer des solutions d'intégration personnalisées, en exploitant les API, les connecteurs et les techniques de transformation des données.
- Travailler avec l'équipe d'ingénierie et de produits de MaintainX pour prioriser et discuter des exigences d'intégration des clients.
- Connaissance des composants de la pile technologique : TypeScript / NodeJS / React / ReactNative / et MySQL.
- Assurer la fiabilité, la sécurité et la performance des solutions d'intégration grâce à des tests rigoureux et à l'assurance qualité.
- Créer et maintenir une documentation technique détaillée, y compris les spécifications techniques, la documentation du code et les rapports d'avancement.
- Communiquer l'état d'avancement du projet et les détails techniques aux équipes internes et aux clients.
- Contribuer au débogage et à la résolution des problèmes techniques susceptibles de survenir au cours du processus d'intégration.
- Fournir une assistance technique continue aux clients, en veillant à ce que leurs projets d'intégration se déroulent sans heurts.
- Travailler en étroite coordination avec les équipes interfonctionnelles, y compris les consultants en intégration, la gestion de projet et les autres parties prenantes concernées, afin d'assurer une livraison sans faille du projet.
- Participer à la planification, à la définition du champ d'application et à la gestion du calendrier du projet.
À propos de vous:
- 3 ans d'expérience ou plus dans le développement de logiciels. Cette expérience peut inclure, sans s'y limiter, des rôles antérieurs dans l'architecture de solutions, l'ingénierie logicielle ou le développement de logiciels.
- Licence en informatique, en systèmes d'information de gestion, en ingénierie ou dans un domaine connexe.
- Capacité à comprendre comment organiser et consolider les données des clients dans divers formats et à partir de diverses applications sources.
- Maîtrise des langages de programmation (JavaScript), des API, des plateformes middleware et de la transformation des données.
- Capacité à traduire les exigences commerciales en solutions techniques.
- Orienté vers les détails et les processus, avec la capacité de gérer des projets impliquant des parties prenantes externes et internes.
- Solides compétences en matière de résolution de problèmes et de débogage.
- Esprit critique et assez vif pour penser de manière autonome pour les clients.
- Excellentes aptitudes à la communication écrite et orale.
- Capacité à s'adapter à l'évolution des exigences du projet et à travailler efficacement en équipe.
Une attention particulière est accordée aux candidats présentant les caractéristiques suivantes:
- Expérience des ERP tels que SAP, Oracle, JD Edwards, NetSuite, Microsoft Dynamics AX, Sage Intaact et autres intégrations tierces.
- Expérience dans l'industrie manufacturière.
- Connaissance des capteurs IoT, des historiens, du SCADA, des automates et des technologies de l'industrie 4.0.
- Familiarité avec les outils d'intégration tels que Workato, Tray.io, et/ou Zapier.
Quels sont les avantages pour vous?:
- Un salaire compétitif et des opportunités d'équité significatives.
- Couverture des soins de santé, des soins dentaires et de la vue.
- Programme d'inscription 401(k) / RRSP.
- Prenez les congés dont vous avez besoin.
- Une culture du travail où :
- Vous travaillerez aux côtés de personnes du monde entier qui reflètent les valeurs de MaintainX : Intelligents, Humbles, Optimistes.
- Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.
Qui sommes-nous:
Notre mission est d’offrir une plateforme unique aux équipes de maintenance, de réparation et d’exploitation afin de maintenir le monde physique en fonctionnement. Nous croyons que le plus grand atout d’une organisation, ce sont les personnes qui en font partie. C’est pourquoi nous avons conçu une solution intuitive, axée sur le mobile, pour favoriser la productivité et la collaboration entre les équipes et les différents sites.
MaintainX s'engage à créer un environnement diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans considération de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, d'invalidité, d'âge ou de statut d'ancien combattant.
Ready to apply?
Apply to MaintainX